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BSOD dump files help

Q: BSOD dump files help

Here is what I have. Lenova A63 Desktop with Windows 7 Pro 32bit, about 1 yr old. AMD Athlon II X2 processor, original OEM OS with no re-installs. Bluescreen comes up and goes away all by itself and then OS restarts. I know i don't have an antivirus installed as I just removed AVG today as I thought it was creating a seperate problem unrelated. Planning to re-install asap.
Thanks in advance

Preferred Solution: BSOD dump files help

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD dump files help

First off, I would just install microsoft security essentials to replace the loss of AVG, it's not the greatest thing but it is stable in win 7.

Give me a little time and I'll edit this post with the dump info.

edit: it seems the acronis disk filter driver is interfering with activity. I'm still running debug on the two most recent dump files though.

If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
Arg1: 001904fb
Arg2: 96a83788
Arg3: 96a83360
Arg4: 8b0fa20f

Debugging Details:

*** WARNING: Unable to verify timestamp for tdrpm273.sys
FAULTING_MODULE: 82051000 nt


EXCEPTION_RECORD: 96a83788 -- (.exr 0xffffffff96a83788)
ExceptionAddress: 8b0fa20f (Ntfs!TxfShutdownRm+0x000001e9)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 326a8b04
Attempt to read from address 326a8b04

CONTEXT: 96a83360 -- (.cxr 0xffffffff96a83360)
eax=8b056820 ebx=00000000 ecx=8b0c1d4a edx=8fb041ec esi=8fb04000 edi=8fb04060
eip=8b0fa20f esp=96a83850 ebp=96a838d0 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
8b0fa20f a1048b6a32 mov eax,dword ptr ds:[326A8B04h] ds:0023:326a8b04=????????
Resetting default scope





LAST_CONTROL_TRANSFER: from 8b0fb810 to 8b0fa20f

96a838d0 8b0fb810 96a83a70 8fb04000 00000000 Ntfs!TxfShutdownRm+0x1e9
96a8392c 8b0f5a55 96a83a70 859a10d8 00000000 Ntfs!TxfShutdownVolume+0xef
96a83978 8b0f5b47 96a83a70 859a10d8 00000001 Ntfs!TxfShutdownVolumeNoRaise+0x75
96a839b0 8b0f5c23 01a83a70 859a10d8 00000001 Ntfs!NtfsShutdownVolume+0x5d
96a839c4 8b0c8731 96a83a70 859a10d8 00000000 Ntfs!NtfsShutdownVolumeWorker+0x12
96a83a24 8b0f5d47 96a83a70 00000000 8b0f5c11 Ntfs!NtfsForEachVcb+0x10c
96a83b90 8208d4ac 84b7dab8 85445588 85445588 Ntfs!NtfsFsdShutdown+0xf6
WARNING: Stack unwind information not available. Following frames may be wrong.
96a83ba8 8af7e3e8 84b7d7d0 00000000 8591fd30 nt+0x3c4ac
96a83bd4 8208d4ac 84b7d7d0 85445588 8b62f520 fltmgr!FltpDispatch+0xe2
96a83bec 8b63355e 8b654f7c 84b7d7d0 85445588 nt+0x3c4ac
96a83bf0 8b654f7c 84b7d7d0 85445588 60000001 tdrpm273+0x555e
96a83bf4 84b7d7d0 85445588 60000001 8b655e31 tdrpm273+0x26f7c
96a83bf8 85445588 60000001 8b655e31 84b5a518 0x84b7d7d0
96a83bfc 60000001 8b655e31 84b5a518 84b5a518 0x85445588
96a83c00 8b655e31 84b5a518 84b5a518 8591fd30 0x60000001
96a83c04 84b5a518 84b5a518 8591fd30 84b5a518 tdrpm273+0x27e31
96a83c08 84b5a518 8591fd30 84b5a518 8b654f07 0x84b5a518
96a83c0c 8591fd30 84b5a518 8b654f07 60000001 0x84b5a518
96a83c10 84b5a518 8b654f07 60000001 84b5a500 0x8591fd30
96a83c14 8b654f07 60000001 84b5a500 8591fd30 0x84b5a518
96a83c18 60000001 84b5a500 8591fd30 8b62f520 tdrpm273+0x26f07
96a83c1c 84b5a500 8591fd30 8b62f520 8591fd30 0x60000001
96a83c20 8591fd30 8b62f520 8591fd30 8b655da6 0x84b5a500
96a83c24 8b62f520 8591fd30 8b655da6 60000001 0x8591fd30
96a83c28 8591fd30 8b655da6 60000001 84b5a501 tdrpm273+0x1520
96a83c2c 8b655da6 60000001 84b5a501 84b5a518 0x8591fd30
96a83c30 60000001 84b5a501 84b5a518 8591fd30 tdrpm273+0x27da6
96a83c34 84b5a501 84b5a518 8591fd30 84b7dab8 0x60000001
96a83c38 84b5a518 8591fd30 84b7dab8 8b655323 0x84b5a501
96a83c3c 8591fd30 84b7dab8 8b655323 84b5a518 0x84b5a518
96a83c40 84b7dab8 8b655323 84b5a518 8591fba0 0x8591fd30
96a83c44 8b655323 84b5a518 8591fba0 8591fc58 0x84b7dab8
96a83c48 84b5a518 8591fba0 8591fc58 96a83c80 tdrpm273+0x27323
96a83c4c 8591fba0 8591fc58 96a83c80 96a81000 0x84b5a518
96a83c50 8591fc58 96a83c80 96a81000 8b65328c 0x8591fba0
96a83c54 96a83c80 96a81000 8b65328c 96a84000 0x8591fc58
96a83c58 96a81000 8b65328c 96a84000 8591fba0 0x96a83c80
96a83c80 823737eb 00000001 00000000 00000000 0x96a81000
96a83cb4 823736d8 821b77c8 821920c0 86eb8490 nt+0x3227eb
96a83cec 82377a5d 00000001 86eb8490 8218b580 nt+0x3226d8
96a83d00 820bf03b 00000000 00000000 86eb8490 nt+0x326a5d
96a83d50 8225f9df 80000000 b9b8c0ba 00000000 nt+0x6e03b
96a83d90 821111d9 820bef2e 80000000 00000000 nt+0x20e9df
00000000 00000000 00000000 00000000 00000000 nt+0xc01d9
CHKIMG_EXTENSION: !chkimg -lo 50 -d !Ntfs

8b0fa20d - Ntfs!TxfShutdownRm+1e7
[ 68:78 ]
1 error : !Ntfs (8b0fa20d)

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

FOLLOWUP_NAME: memory_corruption


STACK_COMMAND: .cxr 0xffffffff96a83360 ; kb



Followup: memory_corruption

80ba1000 80ba9000 kdcom kdcom.dll Mon Jul 13 20:08:58 2009 (4A5BDAAA)
81850000 81858000 framebuf framebuf.dll unavailable (00000000)
81950000 81b9b000 win32k win32k.sys unavailable (00000000)
81ba0000 81bb7000 dxg dxg.sys unavailable (00000000)
81bd0000 81bd9000 TSDDD TSDDD.dll unavailable (00000000)
8201a000 82051000 hal halmacpi.dll Mon Jul 13 18:11:03 2009 (4A5BBF07)
82051000 82461000 nt ntkrnlpa.exe Tue Oct 26 21:30:44 2010 (4CC78ED4)
82600000 82611000 dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:12:47 2009 (4A5BBF6F)
82611000 8262b000 WudfPf WudfPf.sys Mon Jul 13 18:50:13 2009 (4A5BC835)
8262b000 82636000 mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 18:13:13 2009 (4A5BBF89)
82636000 82647000 PSHED PSHED.dll Mon Jul 13 20:09:36 2009 (4A5BDAD0)
82647000 8264f000 BOOTVID BOOTVID.dll Mon Jul 13 20:04:34 2009 (4A5BD9A2)
8264f000 82691000 CLFS CLFS.SYS Mon Jul 13 18:11:10 2009 (4A5BBF0E)
82691000 8273c000 CI CI.dll Mon Jul 13 20:09:28 2009 (4A5BDAC8)
8273c000 827ad000 Wdf01000 Wdf01000.sys Mon Jul 13 18:11:36 2009 (4A5BBF28)
827ad000 827bb000 WDFLDR WDFLDR.SYS Mon Jul 13 18:11:25 2009 (4A5BBF1D)
827bb000 827ff000 usbhub usbhub.sys Mon Jul 13 18:52:06 2009 (4A5BC8A6)
8ae00000 8ae0b000 dump_dumpata dump_dumpata.sys Mon Jul 13 18:11:16 2009 (4A5BBF14)
8ae0b000 8ae53000 ACPI ACPI.sys Mon Jul 13 18:11:11 2009 (4A5BBF0F)
8ae53000 8ae5c000 WMILIB WMILIB.SYS Mon Jul 13 18:11:22 2009 (4A5BBF1A)
8ae5c000 8ae64000 msisadrv msisadrv.sys Mon Jul 13 18:11:09 2009 (4A5BBF0D)
8ae64000 8ae8e000 pci pci.sys Mon Jul 13 18:11:16 2009 (4A5BBF14)
8ae8e000 8ae99000 vdrvroot vdrvroot.sys Mon Jul 13 18:46:19 2009 (4A5BC74B)
8ae99000 8aeaa000 partmgr partmgr.sys Mon Jul 13 18:11:35 2009 (4A5BBF27)
8aeaa000 8aeb2000 compbatt compbatt.sys Mon Jul 13 18:19:18 2009 (4A5BC0F6)
8aeb2000 8aebd000 BATTC BATTC.SYS Mon Jul 13 18:19:15 2009 (4A5BC0F3)
8aebd000 8aecd000 volmgr volmgr.sys Mon Jul 13 18:11:25 2009 (4A5BBF1D)
8aecd000 8af18000 volmgrx volmgrx.sys Mon Jul 13 18:11:41 2009 (4A5BBF2D)
8af18000 8af1f000 pciide pciide.sys Mon Jul 13 18:11:19 2009 (4A5BBF17)
8af1f000 8af2d000 PCIIDEX PCIIDEX.SYS Mon Jul 13 18:11:15 2009 (4A5BBF13)
8af2d000 8af43000 mountmgr mountmgr.sys Mon Jul 13 18:11:27 2009 (4A5BBF1F)
8af43000 8af4c000 atapi atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
8af4c000 8af6f000 ataport ataport.SYS Mon Jul 13 18:11:18 2009 (4A5BBF16)
8af6f000 8af78000 amdxata amdxata.sys Tue May 19 12:57:35 2009 (4A12F30F)
8af78000 8afac000 fltmgr fltmgr.sys Mon Jul 13 18:11:13 2009 (4A5BBF11)
8afac000 8afbd000 fileinfo fileinfo.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
8afbd000 8afc6300 PxHelp20 PxHelp20.sys Tue Jun 23 18:16:17 2009 (4A416241)
8afc7000 8aff9000 netbt netbt.sys Mon Jul 13 18:12:18 2009 (4A5BBF52)
8b000000 8b00d000 crashdmp crashdmp.sys Mon Jul 13 18:45:50 2009 (4A5BC72E)
8b00d000 8b017000 Dxapi Dxapi.sys Mon Jul 13 18:25:25 2009 (4A5BC265)
8b017000 8b146000 Ntfs Ntfs.sys Mon Jul 13 18:12:05 2009 (4A5BBF45)
8b146000 8b171000 msrpc msrpc.sys Mon Jul 13 18:11:59 2009 (4A5BBF3F)
8b171000 8b184000 ksecdd ksecdd.sys Mon Jul 13 18:11:56 2009 (4A5BBF3C)
8b184000 8b1e1000 cng cng.sys Mon Jul 13 18:32:55 2009 (4A5BC427)
8b1e1000 8b1ef000 pcw pcw.sys Mon Jul 13 18:11:10 2009 (4A5BBF0E)
8b1ef000 8b1f8000 Fs_Rec Fs_Rec.sys Mon Jul 13 18:11:14 2009 (4A5BBF12)
8b200000 8b217000 USBSTOR USBSTOR.SYS Mon Jul 13 18:51:19 2009 (4A5BC877)
8b217000 8b222000 usbprint usbprint.sys Mon Jul 13 19:17:06 2009 (4A5BCE82)
8b222000 8b22b000 dump_atapi dump_atapi.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
8b22c000 8b2e3000 ndis ndis.sys Mon Jul 13 18:12:24 2009 (4A5BBF58)
8b2e3000 8b321000 NETIO NETIO.SYS Mon Jul 13 18:12:35 2009 (4A5BBF63)
8b321000 8b346000 ksecpkg ksecpkg.sys Thu Dec 10 22:04:22 2009 (4B21C4C6)
8b346000 8b3d7100 timntr timntr.sys Wed Jun 02 07:57:37 2010 (4C065541)
8b3d8000 8b3ef000 tdx tdx.sys Mon Jul 13 18:12:10 2009 (4A5BBF4A)
8b3ef000 8b3fa000 TDI TDI.SYS Mon Jul 13 18:12:12 2009 (4A5BBF4C)
8b404000 8b54d000 tcpip tcpip.sys Sun Jun 13 22:36:59 2010 (4C15A3DB)
8b54d000 8b57e000 fwpkclnt fwpkclnt.sys Mon Jul 13 18:12:03 2009 (4A5BBF43)
8b57e000 8b586380 vmstorfl vmstorfl.sys Mon Jul 13 18:28:44 2009 (4A5BC32C)
8b587000 8b5c6000 volsnap volsnap.sys Mon Jul 13 18:11:34 2009 (4A5BBF26)
8b5c6000 8b5e7000 VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:25:49 2009 (4A5BC27D)
8b5e7000 8b5f2000 Msfs Msfs.SYS Mon Jul 13 18:11:26 2009 (4A5BBF1E)
8b5f2000 8b600000 Npfs Npfs.SYS Mon Jul 13 18:11:31 2009 (4A5BBF23)
8b600000 8b607000 Null Null.SYS Mon Jul 13 18:11:12 2009 (4A5BBF10)
8b607000 8b60e000 Beep Beep.SYS Mon Jul 13 18:45:00 2009 (4A5BC6FC)
8b60e000 8b61a000 vga vga.sys Mon Jul 13 18:25:50 2009 (4A5BC27E)
8b61a000 8b627000 watchdog watchdog.sys Mon Jul 13 18:24:10 2009 (4A5BC21A)
8b62e000 8b6e3fa0 tdrpm273 tdrpm273.sys Tue Aug 10 04:56:21 2010 (4C612245)
8b6e4000 8b6ec000 rdpencdd rdpencdd.sys Mon Jul 13 19:01:39 2009 (4A5BCAE3)
8b6ec000 8b713fc0 snapman snapman.sys Thu Nov 11 05:05:27 2010 (4CDBCDF7)
8b714000 8b741000 rdyboost rdyboost.sys Mon Jul 13 18:22:02 2009 (4A5BC19A)
8b741000 8b751000 mup mup.sys Mon Jul 13 18:14:14 2009 (4A5BBFC6)
8b751000 8b759000 hwpolicy hwpolicy.sys Mon Jul 13 18:11:01 2009 (4A5BBF05)
8b759000 8b78b000 fvevol fvevol.sys Fri Sep 25 21:24:21 2009 (4ABD7B55)
8b78b000 8b79c000 disk disk.sys Mon Jul 13 18:11:28 2009 (4A5BBF20)
8b79c000 8b7c1000 CLASSPNP CLASSPNP.SYS Mon Jul 13 18:11:20 2009 (4A5BBF18)
8b7c1000 8b7c9000 AtiPcie AtiPcie.sys Tue May 05 10:00:16 2009 (4A005480)
8b7c9000 8b7e0000 usbccgp usbccgp.sys Mon Jul 13 18:51:31 2009 (4A5BC883)
8b7e0000 8b7f3000 HIDCLASS HIDCLASS.SYS Mon Jul 13 18:51:01 2009 (4A5BC865)
8b7f3000 8b7fe000 mouhid mouhid.sys Mon Jul 13 18:45:08 2009 (4A5BC704)
90c00000 90c16000 cdfs cdfs.sys Mon Jul 13 18:11:14 2009 (4A5BBF12)
90c16000 90c17700 USBD USBD.SYS Mon Jul 13 18:51:05 2009 (4A5BC869)
90c18000 90c23000 hidusb hidusb.sys Mon Jul 13 18:51:04 2009 (4A5BC868)
90c28000 90c73000 USBPORT USBPORT.SYS Mon Jul 13 18:51:13 2009 (4A5BC871)
90c73000 90c82000 usbehci usbehci.sys Mon Jul 13 18:51:14 2009 (4A5BC872)
90c82000 90ca1000 HDAudBus HDAudBus.sys Mon Jul 13 18:50:55 2009 (4A5BC85F)
90ca1000 90cac000 usbuhci usbuhci.sys Mon Jul 13 18:51:10 2009 (4A5BC86E)
90cac000 90cba000 blbdrive blbdrive.sys Mon Jul 13 18:23:04 2009 (4A5BC1D8)
90cba000 90cc7000 CompositeBus CompositeBus.sys Mon Jul 13 18:45:26 2009 (4A5BC716)
90cc7000 90cd1000 mssmbios mssmbios.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
90cd1000 90ce3000 AgileVpn AgileVpn.sys Mon Jul 13 18:55:00 2009 (4A5BC954)
90ce3000 90cfb000 rasl2tp rasl2tp.sys Mon Jul 13 18:54:33 2009 (4A5BC939)
90cfb000 90d06000 ndistapi ndistapi.sys Mon Jul 13 18:54:24 2009 (4A5BC930)
90d06000 90d28000 ndiswan ndiswan.sys Mon Jul 13 18:54:34 2009 (4A5BC93A)
90d28000 90d40000 raspppoe raspppoe.sys Mon Jul 13 18:54:53 2009 (4A5BC94D)
90d40000 90d57000 raspptp raspptp.sys Mon Jul 13 18:54:47 2009 (4A5BC947)
90d57000 90d6e000 rassstp rassstp.sys Mon Jul 13 18:54:57 2009 (4A5BC951)
90d6e000 90d78000 rdpbus rdpbus.sys Mon Jul 13 19:02:40 2009 (4A5BCB20)
90d78000 90d88000 termdd termdd.sys Mon Jul 13 19:01:35 2009 (4A5BCADF)
90d88000 90d95000 kbdclass kbdclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
90d95000 90da2000 mouclass mouclass.sys Mon Jul 13 18:11:15 2009 (4A5BBF13)
90da2000 90da3380 swenum swenum.sys Mon Jul 13 18:45:08 2009 (4A5BC704)
90da4000 90dd8000 ks ks.sys Wed Mar 03 21:57:52 2010 (4B8F2FC0)
90dd8000 90dd9680 spio spio.sys Thu Mar 06 00:33:48 2008 (47CF904C)
90dda000 90de8000 umbus umbus.sys Mon Jul 13 18:51:38 2009 (4A5BC88A)
90de8000 90df9000 NDProxy NDProxy.SYS Mon Jul 13 18:54:27 2009 (4A5BC933)
90df9000 90dff480 HIDPARSE HIDPARSE.SYS Mon Jul 13 18:50:59 2009 (4A5BC863)
90e00000 90e1f000 cdrom cdrom.sys Mon Jul 13 18:11:24 2009 (4A5BBF1C)
90e1f000 90e29000 usbohci usbohci.sys Mon Jul 13 18:51:14 2009 (4A5BC872)
90e29000 90e35000 kbdhid kbdhid.sys Mon Jul 13 18:45:09 2009 (4A5BC705)
90e38000 90e92000 afd afd.sys Mon Jul 13 18:12:34 2009 (4A5BBF62)
90e92000 90e99000 wfplwf wfplwf.sys Mon Jul 13 18:53:51 2009 (4A5BC90F)
90e99000 90eb8000 pacer pacer.sys Mon Jul 13 18:53:58 2009 (4A5BC916)
90eb8000 90ec6000 netbios netbios.sys Mon Jul 13 18:53:54 2009 (4A5BC912)
90ec6000 90f07000 rdbss rdbss.sys Mon Jul 13 18:14:26 2009 (4A5BBFD2)
90f07000 90f11000 nsiproxy nsiproxy.sys Mon Jul 13 18:12:08 2009 (4A5BBF48)
90f11000 90f75000 csc csc.sys Mon Jul 13 18:15:08 2009 (4A5BBFFC)
90f75000 90f8d000 dfsc dfsc.sys Mon Jul 13 18:14:16 2009 (4A5BBFC8)
90f8d000 90fae000 tunnel tunnel.sys Mon Jul 13 18:54:03 2009 (4A5BC91B)
90fae000 90fff000 yk62x86 yk62x86.sys Mon Sep 28 01:33:34 2009 (4AC058BE)
9b02b000 9b071000 nwifi nwifi.sys Mon Jul 13 18:51:59 2009 (4A5BC89F)
9b071000 9b081000 ndisuio ndisuio.sys Mon Jul 13 18:53:51 2009 (4A5BC90F)
9b081000 9b09a000 bowser bowser.sys Mon Jul 13 18:14:21 2009 (4A5BBFCD)
9b09a000 9b0ac000 mpsdrv mpsdrv.sys Mon Jul 13 18:52:52 2009 (4A5BC8D4)
9b0ac000 9b0cf000 mrxsmb mrxsmb.sys Sat Feb 27 01:32:02 2010 (4B88CA72)
9b0cf000 9b10a000 mrxsmb10 mrxsmb10.sys Sat Feb 27 01:32:21 2010 (4B88CA85)
9b10a000 9b125000 mrxsmb20 mrxsmb20.sys Sat Feb 27 01:32:11 2010 (4B88CA7B)

Unloaded modules:
8b7c9000 8b7d6000 crashdmp.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000D000
8b7d6000 8b7e1000 dump_ataport
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 0000B000
8b7e1000 8b7ea000 dump_atapi.s
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00009000
8b7ea000 8b7fb000 dump_dumpfve
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00011000
8b6e4000 8b6ec000 spldr.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
ImageSize: 00008000
If another member can provide additional information on this file it would be helpful
spio.sys Thu Mar 06 00:33:48 2008 - http://www.runscanner.net/lib/spio.sys.html It's not in the driver database.

AtiPcie.sys - Tue May 05 10:00:16 2009 - Should be updated if possible - system manufacturer or http://www.AMD.com

Removing acronis may resolve the issue, but both memory and system file integrity checks are in order I think.

info on file check - SFC /SCANNOW Command - System File Checker

Info on memory test - Memory Diagnostics Tool

Read other 6 answers

I've been having BSoD's for well over a year now, once or twice almost every day. I've tried multiple times to figure out whats wrong but... I dont have ANY dump files.

I've followed instructions on how to enable them but it still doesn't create a file. Im really hoping you all can help me out here.

The current settings are:
Page files on both hard drives enabled.
Set custom page size to 17000MB-20000MB
System managed size and no paging file boxes are unchecked
Write an event to system log box checked
Automatically restart unchecked
Debug information set to small memory dump/kernal. Both settings dont work
Overwrite existing file box is greyed out when debug is set to small memory. Checked when set to kernal
Small and kernal memory dump location set to C:\Windows\Minidump and C:\Windows\Memory.DMP I created these folders as they were not present

I got a SSD awhile back and use it for my windows. However i didnt reformat my other hard drive and windows is still installed on the old one however i boot from the SSD (maybe this is some how the problem)

Im using WhoCrashed from Resplendence Software - Advanced System Tools and Developer Components to force a BSoD when trying to creat a dump file.

There are NO files in either folder. Both on the SSD or old hard drive.

I've searched many forums now and found others with what seems to be the same problem but with no solutions. I would VERY much appreciate the help!
The BSoD's seem to mostly happen when play... Read more

A:No dump file after BSoD. Dump files ARE enabled

Wrote stuff that was wrong. Ignore this reply

Read other 9 answers

Hello - If anyone could take 5 minutes to help me I'd really appreciate it.

I have attached the last 5 memory dumps - the blue screen info was as follows


*** STOP: 0x0000003B (0x00000000C0000005) (0xFFFFF9600094 964)
(0xFFFFF8800A5A30B0) (0x000000000000)

*** win32k.sys - ADDRESS FFFFF96000094 964 base at FFFFF 96000020000

Datest amp 4d6f11c9

I've done the usual .. updated drivers (Driverscanner) ran malwarebytes, chk disk, spybot, defragged, checked registry (RegCure) etc but it crashed probably twice a day.

Thanks in advance if you can help. Dave
(ps - I'm a bit of a noob, so be gentle)

A:Another BSOD (with dump files)

also not sure if this might shed any light.

Read other 4 answers

I have been getting BSOD a few times with the error irqs not less or equal blue screen the past couple days. Any help would be appreciated!

A:BSOD With Dump Files

Quote: Originally Posted by lasthonor

I have been getting BSOD a few times with the error irqs not less or equal blue screen the past couple days. Any help would be appreciated!

These were caused by your network driver. The intel wifi driver needs to be re-installed with a fresh copy. Go to the mfr and download and install it.


BugCheck A, {0, 2, 0, fffff800031f7477}
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BugCheck A, {0, 2, 0, fffff80002c0c477}
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BugCheck A, {0, 2, 0, fffff800031e9477}
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BugCheck 9F, {3, fffffa8004b04940, fffff80000b9c4d8, fffffa8005217a40}
Probably caused by : NETw5s64.sys

Read other 2 answers

Hi there,

I have been getting random BSOD particularly when playing videos. I have tried updating videocard drivers but this has not solved the problem.

I have windows 7 x86 (32bit) Full retail, (upgraded from windows xp) installed a few months ago.The system is 4 years old.

Any help much appreciated.



A:BSOD and dump files

Welcome to SF, coolsi.

First please update your System Specs.


In the line at the top of “www.SevenForums.com” you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, http://www.piriform/com/speccy to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.

Your NVidia NForce Network Controller is old. Please update.
Driver c:\windows\system32\drivers\nvm62x32.sys (, 339.13 KB (347,264 bytes), 10/06/2009 22:18)

I'm looking at the log now for further information.

** EDIT **

Memory corruption was also reported. After completing the steps above,

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Read other 2 answers

I only have Windows 7 in my pc and without problems but since a few days ago, sometimes appears a BSOD that says:

Technical Information
***Stop: 0X0000007A (0XC05074E0, 0XC0000056, 0X6915EBE0, 0XA0E9C00)

Physical memory dump failed with status 0XC0000010

I know that the information which the dump file contain will help but i dont know where the dump file is located

A:BSOD - Dump Files

Many have simply reinstalled Vista when seeing the "Physical memory dump failed with status 0XC0000010" error repeatedly without any memory dumps being seen. Your next step would be looking in the event viewer logs which can sometimes point to a company name.

For the "Stop: 0X0000007A" error the MS information on that goes back as far as Windows 2000.

"This issue can occur if you have the UlraDMA66/ATA66 (80 wire/40 pin) IDE cable attached to the drive that you are trying to install Windows 2000 on. Windows 2000 does not fully support the UltraDMA66 controller."
Error Message "Stop 0x0000007A" Occurs During Setup on an ATA66-based Computer

An updated version of the same problem seen with Windows Server 2008 and Vista is found at Stop error message when you put a computer that is running Windows Vista or Windows Server 2008 into hibernation: "STOP 0x000000A0," "STOP 0x0000007a," or "STOP 0x00000077"

You'll find a link for a hotfix at the top of the page there that might help with 7. But still look the event viewer logs over to see what other information is shown there.

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here is a link of the archived minidump folder (i tried attached but it said invalid file)
storage.to - Download
i get this bsod's at random i could say..could any of you guys help me figure out what the problem is?

i have the x64-bit version of win7..on a laptop msi gx623

A:bsod dump files

Quote: Originally Posted by gigimasinuta

here is a link of the archived minidump folder (i tried attached but it said invalid file)
storage.to - Download
i get this bsod's at random i could say..could any of you guys help me figure out what the problem is?

i have the x64-bit version of win7..on a laptop msi gx623

Please ZIP up the minidump folder contents and upload the zip archive here. That other site makes it hard work to get to your RAR.

Read other 9 answers

ARGH!! Win7 sometimes makes me feel like such a NOOB! I've read and re-read every post in the How to. Unfortunately many of the writers are not referencing Win7. Links go to XP references. File locations sound more like XP than even Vista and certainly not Win7. Control panel references for enabling dumps do not correlate to any Win7 views.

I've run SF Diagnostic Tool v2.02 and it finds 0 files.

I have been having a number of hangs and BSOD's and need to go beyond the event logs to figure out the cause.

A:No BSOD dump files

Do you have a minidump folder... if not, create one... c:/windows/minidump

Read other 9 answers

Recently purchased the following laptop:

Acer Aspire 5542-5462

AMD Turion II M500 2.2ghz
Windows7 Home Premium

Pulled it out of the box Friday, plugged in the power cord and started it up. Went through initial setup in ~30min. Loaded Win7 for first time and began setting things up. All of a sudden I get BSOD. I didn't notice what the first one was for but every time I restarted it'd run for a few minutes then BSOD, usually for a different reason every time. Called Acer tech and they had me do a full system restore from boot.......long story short it didn't help at all. I've since borrowed a know clean Win7 disc from a friend and completely reinstalled on fresh partition. It ran great for the first hour or so but reverted back to BSOD's every 5 min. BSOD seems to happen while doing some kind of activity like web browsing or file browsing. Hasn't happened with computer just sitting idle.

Approximate BSOD titles:

15% of time: irq not less or equal
25% of time: win32k.sys
60% of time: memory_management, or fltmgr.exe, others unnamed, or I didn't catch in time.

I attached a .zip of the memory dumps so far.

I appreciate any help on this. Hate to have to revert to Win7 32bit and only use 3gb of ram.

A:BSOD with dump files

Oh, add that I have used Window memory error check utility and let it make 2 full sweeps and it found no errors.

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i get bsod's all the time, ive added the dump files.
please help me.

A:need help with bsod and dump files

Start by updating these 3 old drivers,

lmimirr.sys Wed Apr 11 10:32:45 2007
RemotelyAnywhere/Logmein Hamachi

LMIRfsDriver.sys Tue Jul 15 04:26:56 2008
See Above

RaInfo.sys Sat Jan 05 07:57:14 2008
See Above


On your next post, PLEASE post your system specs.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {21, fffff8a003215000, 2770, 8a19582fc3acb9de}

Unable to load image \SystemRoot\system32\drivers\spsys.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys
Probably caused by : spsys.sys ( spsys+28d50 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
*******************... Read more

Read other 3 answers

I ran verifier.exe and caused a BSOD and created two crash dumps. I'm trying to read them, but I keep getting an error every time I try to install the debug tool to read the files. I read online that I can post them here, hopefully someone read them and help me figure out what driver is causing the BSOD. Thanks in advance!

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I am having constant BSOD Occurrences. I am attaching the mini dump files from the crashes. If you could help me figure out what is causing these I would appreciate it. I have also attached my system info.



A:Need Help With BSOD, and Mini Dump Files

fffff880`0a122610 fffff880`04d8e748Unable to load image BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
What is bhdrvx64.sys ? | System Explorer

fffff880`0a122870 fffff880`043aff00Unable to load image SYMEVENT64x86.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT64x86.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT64x86.SYS
What is symevent64x86.sys ? | System Explorer

Uninstall Norton and all Symentec products using Norton Removal tool. At least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the result.

Read other 1 answers

from past 1 month this bsod has started again.. don't know why..
plz help

A:BSOD....dump files attached

Pretty simple, AVG appears to be causing it. Please remove it with this tool: http://download.avg.com/filedir/util...avgremover.exe

Install MSE instead (also free): http://www.microsoft.com/security_essentials

...Summary of the Dumps:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 00:09:25.956 2010 (UTC - 4:00)
System Uptime: 0 days 1:00:17.063
PROCESS_NAME: svchost.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 23:21:45.877 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:37.984
BUGCHECK_STR: 0x1a_3452
PROCESS_NAME: avgcsrvx.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Thu Aug 12 02:32:54.531 2010 (UTC - 4:00)
System Uptime: 0 days 1:05:40.638
BUGCHECK_STR: 0x1a_61940
PROCESS_NAME: explorer.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Aug 9 02:53:02.422 2010 (UTC - 4:00)
System Uptime: 0 days 4:03:04.530
BugCheck A, {c0019078, 0, 0, 828c561e}
Probably caused by : memory_corruption ( nt!MiEmptyWorkingSet+16f )
PROCESS_NAME: avgchsvx.exe
Built by: ... Read more

Read other 1 answers

Hello everyone,

I am running Windows 7 Utimate 64-bit and I have gotten many random BSOD's while being use on internet . I have opened the dump files. And all of them say that probable cause is: ntoskrnl.exe ( nt+71f00 ).

Attachment 53661

I have attached a .zip file with these dump files too.
I've passed the test of memory, no erreurs was dectected.

Any information very much appreciated.

A:BSOD Please help me to read my dump files

Please help me, many thanks to you.

Read other 9 answers

Hi everyone.
I've been getting a BSOD for a few days, and I don't know why.
And now it's gotten to the point where as soon as Windows finishes loading, it crashes immediately.
The install of XP is pretty fresh, and there are no malicious programs, trojans, viruses, or spyware.
The laptop runs fine in safe mode without any freezing or crashing.
I have run memtest for a while, and no errors come up.
I tried running hard drive test, but since my laptop needs to load special drivers from a floppy disk, I couldn't run a complete drive test.

Here is the BSOD error message:

0x0000008E (0xC0000005, 0x80610305, 0xA5FBD9DC, 0x.....)
I can't read the rest because the computer auto-restarts too quickly.

Here are my laptop specs (Laptop is over 3 years old - running hard almost everyday):

Sager 9880
Pentium 4 3.0 GHz
512MB PC2-4200/200P RAM
100GB Seagate ATA 2.5" HD
ATI X800 Mobility Radeon - 256MB/PCIxpress (Removable)

I have included the most recent minidump files.
Can anyone please help me to figure out what is wrong?

A:BSOD - Dump files included - Help please

Hello jbondsr

1. This very often is a RAM problem. If you have more than one stick of RAM (256MB or more) swap them over or take one out and try again with only stick #1. If it does not help or makes things worse swap the sticks and try again with only stick #2. This will identify if you have a bad stick.

2. It could also be a driver issue.The fact that the machine is OK in Safe Mode points to this .
Turn off automatic rebooting (you can do this in Safe Mode)
Right-click My Computer / Properties / Advanced / Startup and Recovery/Settings.
Under System Failure, uncheck the Automatically restart check box

Reboot into normal mode
You will then get a BSOD with error message which will help identify the problem. You will now be able to read all the STOP message. Look if there is a driver mentioned "*****.sys" and post back

Read other 2 answers

Hello guys, I am having issue with my computer lately. tried to look for an answer of why my pc keep crashing with stop error 0x00000024 hope someone could help me understand what cause this issue.

A:BSOD need help with understanding the dump files

Your logs show a problem with DeepFrz.sys. It is a driver for Deep Freeze software. You could re-install, un-install, or upgrade it; or check with the manufacturer (Faronics) to see if the have a solution.

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BSOD errors. I would appreciate assistance analyzing these dump files for a solution. This is the BSOD message....

BCCode 1000008e BCP1:C0000005 BCP2:806E694F BCP3:A9B9EB8
BCP4:00000000 OSver:5_1_2600 SP3_0 Product:256_1

I'm not being permitted to attach files to this post but can email to anyone willing to take a look at them.

A:[SOLVED] BSOD Dump Files

Hi rerun1 and welcome to TSF

I think I remember an issue dealing with file extension that prevents a file from being attached to a post. Try ziping the dump files and see if a .zip extension will attach.
If that works, I'll make it a mission of mine to be more profound next time I tell someone
I'm not good at decyphering dump files, but others on this forum are. I usually look at errors in the events viewer to determine course of action. A double click on an error there will give more details about the error.

Hope this helps

Read other 3 answers

EDIT: Uploaded the debug.zip file as prompted in the instructions.

Hi all,

Having severe BSOD Bad_Pool_Caller issues lately (last 48 hours). I noticed this was an issue because around the same time, all video on my system (youtube, VLC player, etc.) will occasionally stutter/lag and show crazy artifacts. Soon after, things will slow down to a crawl and the system will randomly crash. It has started crashing even while not watching video, so this is a frustrating issue for me. Lately, I've noticed that the system will crash within fifteen minutes after waking up if the monitor has gone to sleep.

From what I've read, I understand that this could be RAM error or a driver issue, but I've run memtest on my ram and I don't think it's a hardware issue. I'm more than happy to swap out all my ram if necessary, but would prerfer to see if anyone can help me read some dump files.

I've used bluescreenview and it would appear that most of the crashes occur due to ntoskrnl.exe. I have no idea what this is and I have no idea what to do next. I've attached a few dump files from the last two days, system information (from Speccy), and an overview of bluescreenview in a dropbox folder and would greatly appreciate if someone on here can help me out.

Dropbox - Mini Dumps

Much appreciated and thanks in advance!!

A:BSOD due to ntoskrnl.exe? Help with Dump files

Hello bunsinator,

We'd like to help but there is evidence that you are using pirated Adobe software on your system. Unless you remove it we are not able to help you because it is against the forum rules to engage in any help when we know piracy is involved.

Read other 3 answers

Hello All,

Was wondering if someone could help analyze my dump files to see if there's a way to correct my BSOD issue.
Attached is the dump files. Thanks for any help!

A:BSOD Dump Files to Analyze

Hi CaddyQuinn ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

**************************Fri Aug 22 01:37:58.628 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for atikmdag.sys

*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Probably caused by : hardware ( nt!KiInterruptDispatch+13b )

BugCheck A, {5200000000, b, 0, fffff8012457057b}





MaxSpeed: 3000

CurrentSpeed: 2993

BIOS Version A08

BIOS Release Date 04/16/2014

Manufacturer Dell Inc.

Product Name XPS 8700


Below is a list of 3rd party drivers present on your system :-

**************************Fri Aug 22 01:37:58.628 2014 (UTC + 5:30)**************************
lvbflt64.sys Tue Oct 23 07:40:38 2012 (5085FC9E)
lvrs64.sys Tue Oct 23 07:41:24 2012 (5085FCCC)
lvuvc64.sys Tue Oct 23 07:42:08 2012 (5085FCF8)
athw8x.sys Thu Jan 17 14:45:39 2013 (50F7C13B)
Rt630x64.sys Fri May 10 15:29:08 2013 (518CC4EC)
intelppm.sys Thu Aug 22 14:16:35 20... Read more

Read other 37 answers

Hello everyone,

I am running Windows 7 Pro 32bit on HP and I have gotten many random BSOD's while being use on internet (play game online). I have updated lastest Windows , VGA, all driver from HP but still have BSOD. I can not read dump files. please help me


A:BSOD Please help me to read my dump files

Only ran the 9 memory dumps from July - the one's from May (a total of 21) suggest the same thing.
The 9 from July are STOP 0x1 errors - Although I did see one STOP 0x119 (video driver) error in the May dumps along with several other errors blaming your ATI video drivers.

If you haven't done anything to fix the May errors (there were no errors in June), then please do the following:
- download the Display Driver only (NOT the entire Catalyst Control Center) from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
- uninstall the current ATI stuff from your system
- install the Display Driver and monitor for further BSOD's.

Then, if the errors are still occurring, try running Driver Verifier according to these directions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter... Read more

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my laptop keeps crashing someone please help me. here are the dmp files

A:BSOD.. Dump files uploaded

You have 2 BC exceptions A and 50
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA :Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
The cause may be defective physical memory or incompatible software,especially remote control and antivirus programs. If the error occurs immediately after installing a device driver or application, try to use Safe Mode to remove the driver or uninstall the program. For more information,

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
A kernel-mode process or driver attempted to access a memory location without authorization. This Stop error is typically caused by faulty or incompatible hardware or software. The name of the offending device driver often appears in the Stop error and can provide an important clue to solving the problem. If the error message points to a specific device or category of devices, try removing or replacing devices in that category. If this Stop error appears during Setup, suspect an incompatible driver, system service, virus scanner, or backup program.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Desktop[1].zip\Mini080310-01.dmp]
Mini Kernel Dump File: Only registers and stack tra... Read more

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I've got absolutely no clue what is going on with my computer. I've gotten these 2 kinds of blue screens. Sometimes it will even restart without me seeing a BSoD.

Computer Specs:

OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00 GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3071 Mb
Graphics Card: Nvidia GeForce 8800 GS, 384 mb
Hard Drives: C: Total - 305234 MB, Free - 185931 MB;
AntiVirus: None

(I only JUST uninstalled AVG because I had read it can cause problems with what I'm having.. obviously didn't fix it.)

I can't even get into the forums long enough to get the information written down before it crashes so I got pictures of the Bluescreenviewer information using my phone.

Latest BSoD:

One I was getting a little while ago before the IRQL_NOT_LESS_OR_EQUAL one:

I only know of one thing that could possibly cause this and that is I used to have 4 GB of ram and one of the cards doesn't work and crashes my computer, so I took it out. This was a long time ago and I fixed it. But only recently these problems have started, and I haven't downloaded anything besides an update to my anti-virus which I uninstalled and the drivers for my network card.

Any tips?
UPDATE: I ran a memory test overnight and it ran 12 times. No errors whatsoever.

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Maybe a year or a year and a half ago, my computer would randomly crash and restart on me with no real correlation to any program. It only happened every other month or every two months, so I figured it was just a weird fluke. Perhaps the computer wanted to take a nap? (A couple of the crashes happened over night) Anyway, I didn't really think anything of it because it was stable most of the time.

Now, things are quite different. Sometimes it crashes multiple times in one day, but still always at random times. Once when I started burning a DVD, once when I closed a video game, just whenever it felt like it. When it started getting annoying, I decided to finally take action. I figured out how to stop it from immediately restarting so I could have a chance to read the BSOD, and I found the culprit. IRQL_NOT_LESS_OR_EQUAL

A few google searches led me to believe that this is caused by a faulty driver or faulty memory. I didn't really know how to test the drivers, so I updated them the best I could, then focused on testing the memory. I've had problems with it before, like not able to run at it's listed timings without errors, so I dialed them back. I ran trusty MemTest 86+ for the night only to find no errors in the morning. Stumped, I decided to punt the problem off for another day. Of course, the crashes kept happening, and for the longest while, it was the same not less or equal error.

Then I got another error, PFN_LIST_CORRUPT. Google searches again poi... Read more

A:Many BSOD, Dump files galore

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Hello everyone. I have a Dell laptop almost for 4 years and I am facing BSOD 's. They happened during a month and then everything went back to normal. But I have some very large dump files left which even using WhoCrashed or BlueScreenView didn't help me. I use computers for many years and I am an experienced user, but the error codes are out of my league. 
Please find the sysnative zip file attached. Also the Speccy snapshot link is the following:
Thank you in advance for assisting! 

A:BSOD's with large Dump files

Sysnative reports not attached.
I'd suggest also checking over in the General Security forums for your status with the Spectre/Meltdown updates.
They can cause problems with booting and/or BSOD's - but I'm not familiar with the details on them.
Here's a link to the General Security forums:  https://www.bleepingcomputer.com/forums/f/45/general-security/

Read other 6 answers


As I already mentioned in the title i had a BSOD. It was the first time after I formatted my Win 7 professional x64 about a month ago so maybe somekind of driver issues but i wouldn?t know.

basic specs can be found by checkin my forum account and im glad to give any extra information.

Thanks for any help you can offer.


A:BSOD while using VLC (dump files added)

Dump file points to netw5v64.sys as the possible problem. Try updating the drivers for your network card.


If the problem still persists, check your ram using memtest. My pc crashed when I was using VLC once and it was because my ram was faulty.

Memtest86+ - Advanced Memory Diagnostic Tool

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When starting up windows 7 and getting to the part to enter my password to login I receive the BSOD. I restarted my computer in Safe Mode then restarted and it worked fine.

This is a brand new computer, bought from cyberpowerpc I have been using it for about 3 days.

A:BSOD on loggin have dump files

You need to update the Bigfoot Ethernet driver
Find an update for the Killer Xeno Gaming Adapter driver or remove the device

These two drivers are obsolete

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I ran verifier.exe and caused a BSOD and created two crash dumps. I'm trying to read them, but I keep getting an error every time I try to install the debug tool to read the files. I read online that I can post them here, hopefully someone read them and help me figure out what driver is causing the BSOD. Thanks in advance!

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Hi. I'm experiencing BSOD problem for quite a long time. I really don't know anymore what could be the cause of this problem and i desperately need help about it. I don't know much about this, but I've been told to upload memory dump file so that experts may determent what is the cause of my problem. But that is where another problem is. I'm not getting any new memory dump files after my PC crashes. It just stopped ''appearing''. I did everything this site suggested to enable mini dumps:

Set MiniDump

What should i do? Please help me. (I have SF files attached, take a look i hope that helps...)

A:No memory dump files after BSOD

The following boot-start or system-start driver(s) failed to load:
Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
And test you HDD using HGST WinDFT. Let us know the result.

Now let us know if the BSODs are continuing or not. If it continues, take a camera snap of the BSOD screen and upload it here.

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I ordered my computer from Puget Systems some time ago and recently sent it in for repair because of a faulty motherboard. They replaced the motherboard, ram module and installed an 8800 GTX video card. Ever since i got it back I have been getting the DRIVER IRQL Not less then equal BSOD. When I reboot it does the same bsod upon loading my desktop. The only thing I have found to fix the problem is to boot into safemode and reinstall my video drivers. I installed different drivers and the problem seemed to vanish for a few weeks until today. I was loading into a HL2 server and it never loaded and I couldn't ctrl-alt-del so I did a hard shutdown and rebooted to receive the same error. After some research I came to discover the minidump files and this forum.

below is the 2 dumps from today and 3 of the 4 dumps from the last time i had the bsod other then today.

also uploaded on my webspace is all my dumps since i got the computer.. 06-xx-07 is the month I got my computer back from repair..anything before then probably isn't relevant.


A:BSOD dump files included

All the current minidumps point to NTOSKRNL.EXE...

This denotes a general Windows instability. I would start by testing or swapping this new RAM module... It may be defective

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I've been running out of ideas now, and windbg somehow doesn't make me open the .dmp files, so I'm desperately asking for help :( I don't know what's wrong with my computer with the tons of BSOD.

Here's the link with attached dump file:

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? OS - Windows 7
? x64 ?
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
? Age of system (hardware) about 2 months
? Age of OS installation - have you re-installed the OS? OS from old computer several years old

? CPU AMD FX 8350 (4ghz)
? Video Card AMD Radeon R9 280x (XFX)
? MotherBoard Asus
? Power Supply - 630W (unsure of brand)

? System Manufacturer - Home build
? Exact model number

Laptop or Desktop? Desktop

A:bsod memory dump files


We have two bug checks:


This indicates that a kernel-mode program generated an exception which the error handler did not catch.

BugCheck 1E, {ffffffffc0000005, fffff80004706622, 0, ffffffffffffffff}


6: kd> ln fffff80004706622
(fffff800`04706610) nt!KxWaitForLockOwnerShip+0x12 | (fffff800`04706660) nt!KxWaitForLockChainValid
The exception occurred in nt!KxWaitForLockOwnerShip.

This indicates that a system thread generated an exception which the error handler did not catch.

BugCheck 1000007E, {ffffffffc0000005, fffff800046a6622, fffff880009a9758, fffff880009a8fb0}

The 1st parameter of the bug check is 0xc0000005 which indicates an access violation occurred.


6: kd> .exr 0xfffff880009a9758
ExceptionAddress: fffff800046a6622 (nt!KxWaitForLockOwnerShip+0x0000000000000012)
ExceptionCode: c0000005 (Access violation)
The violation occurred in nt!KxWaitForLockOwnerShip.


1. AODDriver2.sys is listed and loaded in your modules list which is AMD Overdrive; also in EasyTune6 for Gigabyte motherboard. Known BSOD issues in Win7 & 8.

Please uninstall either software ASAP! If you cannot find either software to uninstall, or it's not installed, please navigate to the following filepath:

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys

and rename AODDriver2.sys to AODDriver.2old
... Read more

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Recently I have had a few crashes on my windows 8.1 laptop.
I have tried to attach the 3 most recent zipped dump files, but they're 100mb and too big to attach, so have uploaded the most recent one to here and the previous crash to here

I have attached screen shots of the system information -system summary

Hoping someone is able to see why it keeps crashing. Recently a friend of mine updated the bios, ran cc cleaner on it, did all the windows updates and optimized it, which I hoped would cure this issue, but it's still happening.
Thank you.

A:Please help analyse BSoD dump files

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
Blue Screen of Death (BSOD) Posting Instructions

Ensure that your system is set to capture Minidumps (C:\Windows\Minidump):

Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smalle... Read more

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Hey can someone please help me and analize this dump files?
Win 8 X64
I have recently recovery my pc to factory settings, and now it take too long for start and show the an error that caused my pc to restart and if i want to send my dump files to Microsoft..


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Hey guys,
I have a problem with my computer. I have it just for like a month or so and I already had several BSODs (actually 8 of them). They all happened in 2 situations. First during rendering in 3D Studio Max and second during playing Starcraft 2. Rendering might be even problem of 3Dstudio so I'm going to pay attention to those happened while playing.
Problem is that first two happened longer time ago and I didn't payed to much attention to them, because I thought they were random crashes. But today they started to happen after around one hour of playing. I had three of them today in during few hours.
The thing is that everytime it's different kind of BSOD and different driver causing it. I tried to look into the .dmp files and I was able to get the drivers from them.
First was:
caused by driver - dxgmms1.sys

caused by driver - Wdf01000.sys

caused by driver - Ntfs.sys

I tried to google a lot but I don't really know what to look for because everytime it's different error.

First I thought it may be overheating but temperature of processor seems fine (below 50?C)

My configuration is:
OS: Windows 7 Proffesional x64
OS Version: 6.1.7600.

processor: Intel? Core™ i7-930 (8MB cache,2.80 GHz, 4.80 GT/s) LGA 1366
graphics: ATI Radeon HD 5850 1GB Vapor-X DDR5, HDMI... Read more

A:BSOD problem - dump files

Quote: Originally Posted by klayman

Hey guys,
I have a problem with my computer. I have it just for like a month or so and I already had several BSODs (actually 8 of them). They all happened in 2 situations. First during rendering in 3D Studio Max and second during playing Starcraft 2. Rendering might be even problem of 3Dstudio so I'm going to pay attention to those happened while playing.
Problem is that first two happened longer time ago and I didn't payed to much attention to them, because I thought they were random crashes. But today they started to happen after around one hour of playing. I had three of them today in during few hours.
The thing is that everytime it's different kind of BSOD and different driver causing it. I tried to look into the .dmp files and I was able to get the drivers from them.
First was:
caused by driver - dxgmms1.sys

caused by driver - Wdf01000.sys

caused by driver - Ntfs.sys

I tried to google a lot but I don't really know what to look for because everytime it's different error.

First I thought it may be overheating but temperature of processor seems fine (below 50?C)

My configuration is:
OS: Windows 7 Proffesional x64
OS Version: 6.1.7600.

processor: Intel? Core? i7-930 (8MB cache,2.80 GHz, 4.80 GT/s) LGA 1366
graphi... Read more

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I started noticing that my newly built computer suddenly restarts without warning and offers no BSOD. I built it about 3 weeks ago, and originally it did not have this problem. I Googled a solution for no BSOD, and they suggested to do this:

Right Click My Computer -> Properties -> Advanced System Settings -> Advanced Tab -> Under Startup and Recovery click Settings -> untick the box for automatic restart

I haven't turned my computer on in fear of something really breaking, but I was able to get all of the dump files per this post: Dump Files - Upload to SevenForums
(I tried to download WinDdg, but the installer from Microsoft kept failing out on my good computer).

I was going to run the dm log collector as it says in the BSOD rules on posting, but I'd rather not take a chance with my newly built computer. I can do that, but I want to minimze the risk (I really can't afford a new build). Attached are the dump files in .zip format.


--Custom Build
--Windows 7 Professional 64-bit
--AMD FX-6300 3.5GHz 6-Core Processor
--Gigabyte GA-78LMT-USB3 Micro ATX AM3+ Motherboard
--Kingston 8GB (2 x 4GB) DDR3-1333 Memory
--Asus Radeon R7 260X 2GB Video Card
--Old (but Healthy according to SMART data) Samsung 250 GB Drive
--Corsair CSM 650W 80+ Gold Certified Semi-Modular ATX
--NZXT Sentry Mix 2 Fan Controller
--Gear Head USB 2.0 4-Port Hub with Energy Saving Switch
--Avast! Free Antivirus

A:Immediate restart w/ dump files but no BSOD

I had to use my computer last night, no problems for awhile. I start playing some n64 games on it for a few hours hours, seems good, then it randomly restarts again with no blue screen. The checkbox to "automatically restart after errors" was unchecked as I did that earlier, so I'm surprised why there wasn't a blue screen. I have another dump file from it as well.

Can anyone read these dump files for me please??

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This problem occurred about two weeks ago. Computer randomly BSODs about 10 times a day and stays on 0%. Minidump Files are not being created, even after adding the minidump file to the %SystemRoot%. I have it set up the same way that was instructed on this website (Through Startup and Recovery), the only difference that I had was that the Automatic Restart was not checked(it is now but I haven't BSOD since then). I also used the registry file available through this website but haven't BSOD since then either.

I ran an sfc scannow and will give the link to the CBS file here. http://www.filedropper.com/cbs_8

Thank you very much for taking the time.


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Been getting seemingly random BSOD only thing i've changed recently was my logitech drivers for my mic, changed those back to the originals and still crashing.

Ran diags on hard drive, motherboard and ram and all seem to be working fine so im back to thinking its driver related, don't know an awful lot about software related problems so any advice would be greatly appreciated


A:BSOD 0x0000000f4 dump files included

Hello GenericGrim, Welcome to SF

First off if your OCing in anyway stop, return everything to stock settings for the purposes of testing

If you havent already, fill in your system specs so we know what we are dealing with
System Info - See Your System Specs

Run some scans to check against virus or infection
Anti-rootkit utility TDSSKiller
Windows Defender Offline

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck C2, {7, 109b, 402003d, fffffa8007e8e3e0}
*** WARNING: Unable to verify timestamp for ZyxelUDSMBus.sys
*** ERROR: Module load completed but symbols could not be loaded for ZyxelUDSMBus.sys
GetPointerFromAddress: unable to read from fffff800038b5100
GetUlongFromAddress: unable to read from fffff800038b51c0
Probably caused by : ZyxelUDSMBus.sys ( ZyxelUDSMBus+4a43 )
Followup: MachineOwner
5: kd> lmvm ZyxelUDSNBus
start end module name
5: kd> lmvm ZyxelUDSMBus
start end module name
fffff880`00e16000 fffff880`00e2e000 ZyxelUDSMBus T (no symbols)
Loaded symbol i... Read more

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Hey Guys,

I have been experiencing a really werid issue I cannot figure out. I was hoping you could give me a hand in identifying the culprit.
Its hard to get the issue fixed because it happens at random intervals it can happen twice a week then not happen for a month.

-When the issue occurs all 3 screens freeze and the image is the same as the moment it stopped working
-Windows doesnt respond to ctrl+alt+del
-Most of the time there is a buzzing sound from the speakers
-Upon reboot the system does 1 of 3 things:
1.reboots like nothing happened (most of the time),
2.the system wasn't closed properly please choose: safe mode or normal
3.overclock failed and i get booted into the asus visual bios (i change nothing while in bios) leave and reboot works fine.

Other background info in the time I have experienced the problem I have checked temps on cpu cores and they always look fine....
I have changed the GPU, SSD (windows drive) and added a Sound Card none of these changes affected the issue as it is still present at random.

Thanks for the help

System info:
Asus p8z68-v PRO

2500k @ 4.5ghz with corsair a70 cooler.

16gb G.SkillRipjaws X

Video Card(s)
XFX Reference R9 290 4gb

Hard Drive(s)
Samsun 250gb SSD (boot)
Hitachi deskstar 7300k 2tb (secondary)

Optical Drive(s)
Sony DVD

CM 690 Advanced II

Power Supply
corsair tx750m

Sound Card
Asus Xonar

Operating SystemEdit Value... Read more

A:BSOD - Dump files included error:

Additional information is required.

1. Download this .BAT file to your desktop

2. Right-click the .BAT file and 'Run as Administrator'
3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

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Hi guys,

Long time reader, first time poster.

Well... I've recently put together a new build and everything seemed to be working recently until I began receiving BSOD messages of a mixed variety. The problems seem to happen primarily when using IE/Chrome but also when attempting to pack the dump files so that they can be uploaded here. I will attempt to upload them but I'm unsure whether or not they are complete. The resource and performance monitor does not work either; stuck on "collecting data" after 15 minutes.

Any help or advice would be greatly appreciated.

Please accept my apologies if I've missed something...

A:BSOD when using IE/Chrome & packing dump files

A bit more info:

Custom build
Windows 7 (64bit) Ultimate - OEM
Intel i5 2500k (3.3GHz)
8GB (2x 4GB) Corsair Vengeance DDR3 1600MHz
Intel HD Graphics on board
Antec Gamer 550w PSU

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I've built a computer and it keeps crashing.

motherboard dh67clb3

2 pair of Corsair TW3X4G1333C9 XMS3 4GB 2 X 2 GB PC3-10666 1333Mhz Dual Channel 240-pin DDR3

Diablotek 750-Watt ATX Power Supply PHD750

Intel Core i5-2500 Processor 3.3GHz 6 MB Cache Socket LGA1155

C:\ Lexar Media Crucial 64 GB m4 2.5-Inch Solid State Drive SATA 6Gb/s CT064M4SSD2

D:\ Western Digital WD Caviar Black 1 TB SATA 6 GB/S 7200 RPM 64 MB Cache Internal Bulk/OEM 3.5-Inch Desktop Hard Drive

Any help interpreting the dump files and error reports would be appreciated, thanx.

A:BSOD Bccode 1a dump files attached

Test your RAM, seems to be a Memory Management issue
RAM - Test with Memtest86+

* *
* Bugcheck Analysis *
* *

# Any other values for parameter 1 must be individually examined.
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa8002040b40
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
BUGCHECK_STR: 0x1a_41790





LAST_CONTROL_TRANSFER: from fffff80001b03e40 to fffff80001a95d00

fffff880`17dfd818 fffff800`01b03e40 : 00000000`0000001a 00000000`00041790 fffffa80`02040b40 00000000`0000ffff : nt!KeBugCheckEx
fffff880`17dfd820 fffff800`01a8317f : fffffa80`00000000 00000000`09ff0fff 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x36024
fffff880`17dfd9e0 fffff800`01a94f93 : ffffffff`ffffffff 00000000`028ce530 00000000`028ce4f8 00000000`00008000 : nt!NtFreeVirtualMemory+0x61f
fffff880`17dfdae0 00000000`771914fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`0000000... Read more

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For the past couple weeks I have been getting the BSOD, sometimes multiple times a day, when I'm actively using my computer and have also opened it back up to find them after I've been at work, I have tried everything I can think of to figure out what the problem is but it is beyond my skills, so I am hoping someone here might be able to help me out. I have run my anti-virus as well as malwarebytes and they both finish up clean. I have attached the dump files to this post. I appreciate any guidance you can offer, thanks!

I am running Windows 7 Home Premium 64 bit on a Toshiba Satellite L755 laptop

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Someone can view my dump file and tell me what is the cause of my BSOD problem pls?
Thanks, sry for my bad english

A:BSOD problem, dump files attacked

I have follow this thread
And here is my Windows7_Vista_jcgriff2.rar file
Try to run perfmon /report but it say
An error occured while attempting to generate the report.
The system cannot find the path specified. "

My laptop is Acer 4750ZG
OS:Windows7 Ultimate 64bit
CPU: Intel Core B940 2.0GHz
GPU: Nvidia GT540M
Ram: 4GB DDR3

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Hi there,

Since a week I have a very strange problem with my htpc/server. For some reason it suddenly started to have random reboots along with a BSOD that gets shown only so short I cant read more than the first 3 letters. The reboots seem completely random to me. For example I can watch a movie and all and have no problems. Most reboots seem to be when the system is actually idle.

I must have over 20 dump files already and alot of them all shown different errors.

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINDOWS\Minidump\Mini032609-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Thu Mar 26 09:06:39.218 2009 (GMT+1)
System Uptime: 0 days 7:52:51.015
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
Loading User ... Read more

A:BSOD's and reboots (including dump files)

I suggest you upload the minidump files. You said you removed the lan cards? Try uninstalling the lan drivers as well. Check in Startup (MSCONFIG) if you have LAN related programs running. Try in Safe Mode if you can then disable everything in Startup (MSCONFIG). Enable one by one to see which one causes the BSOD.

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OK, I've got an annoying one here.

I have a fresh install of Windows 10 Home on a factory built PC (Chillblast) that was running OK under Windows 7, but is now Blue Screening on Windows 10.

When I boot the PC from cold about 1/3 of the time it will blue screen. The messages vary. Sometimes it will say IRQL Not less or Equal, or Page fault in non-paged area, or Memory Management.

The messages always happen pretty much at the exact second that you would normally get the logon box up. It never Blue screens when I'm actually using the computer, even if I'm hitting it hard with games. It also never blue screens on a reboot. Only when it's booting from power complete power down.

I suspect that it's software rather than hardware, maybe a driver?

The only message in the logs is that the computer as recovered from an unexpected shutdown. It rarely creates Dump rile.

I thought that it might be bad RAM. I have two 8GB chips. Both are the original chips that the computer was sold with. If I try with one chip in it runs perfectly. It doesn't matter which chip, or which slot the chip is in. It runs perfectly with all combinations. If I put them both in 1/3 of the time BSOD.

I've run Memtest86+ and it didn't find any problems. I've also run the System File Checker and it didn't find anything.

As this is a fresh install I don't have much loaded. It started blue screening with only the basic software needed to run my hardware, and an Anti-Virus (Avira) loaded.

Windows 10 is installe... Read more

A:BSOD on Boot, no Dump Files, various different messages

Did you update to the windows 10 drivers for your motherboard http://www.gigabyte.com/products/pro...px?pid=4489#dl

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Hi all, I'm getting BSOD's intermittently, the computer takes 20-25
minutes to boot to a usable state, is very unresponsive, may take
minutes to open a simple txt or web browser window, Windows Update
will not work nor will Microsoft Update, computer may stay on all day
or freeze within minutes of boot-up. Explorer 8 wouldn't work so
removed & reinstalled, but the installation culminated in version 6
being installed, not version 8 which was the file I dl'd from Microsoft. I
also, last night, did a repair install on drive C: which took 5 hours, and
2 reboots as it froze the first time about half way through.
The BSOD's, lately, seem to be connected to atapi.sys. I've spent
at least 40 hours trying to diagnose this on my own to no avail. I've run
chkdsk /r on the C: = Boot Drive, and volume D: as I have gotten crc
errors on these. The drive is a 1 TB WD Caviar Black partitioned into a
35GB boot drive, and 2 448GB volumes, one for me, and one for my
wife. All programs/software are on my volume D: or on the boot drive
C:. I also have a WD 320GB Blue for storage. Have run WD
diagnostics, and the program says both the drives are good?
I bought a 64GB SSD drive to install XP on, but if the problem lay
elsewhere, motherboard, memory, (have run a memory check as well)
power supply, etc., I can only afford one of these, and would need to
return the SSD drive to buy the needed component. Also, I would need
to do this return in the next 12 days as I only h... Read more

A:Please Help, BSOD, MS Update won't connect, Dump files inc

Will no one help me? 49 views, and not one comment? When I say I spent over 40 hours trying to diagnose this problem, I lied, It's been months since this began, and has gotten worse over time. 40 Hours doesn't even come close to covering the time I spent. As I said, I spent over 5 hours reloading / repairing XP two nights ago, the time adds up. Is there something not interesting about my troubles? did I incorrectly post my thread? Is this problem going to take too much time to diagnose? The later, I understand someone not wanting to get involved, and spend hours themselves on my technical woes, but at least respond with something, some info, some advice, somewhere else to go, SOMETHING! Here is some more info I forgot to add to the original thread.

Technical Stop 0X0000001-C0X0000000C-0X00000005-0X00000001- 0XB9F395F7 - Said to maybe disable memory caching or shadowing if enabled in bios - DRIVER_IRQL_NOT_LESS_OR_EQUAL - DATE STAMP 48025390 - ATAPI.SYS B9F395F7-BASE AT B9F31000 And maybe the number after the date stamp, I have it all written down on an envelope, and can't be sure about where that date stamp goes, might be at the end of ATAPI.sys line or is the actual DATE STAMP?

Again, thanks for any response/help you can give me. Tom/Tuberocity

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Hi all,

I've been getting some hard reboots while gaming recently. Generally, there have been no BSODs and crash dump files created when these reboots occur. I have since ran Windows' driver verifier to force some BSODs that may/may not be related to the reboots I am seeing. I should note that the reboots only happen while gaming. My temperatures are fine, and my voltages are fine. I have ran furmark and prime95 to stress the hardware, and have not duplicated the reboots. Any help is greatly appreciated - I have attached my recent crash dumps.

My specs:
Intel i5 4690k cpu
Gigabyte GA-Z97X-Gaming 5 mobo
Radeon R9 280 3GB gpu
Corsair HX850 modular psu
16GB Crucial Ballistix ram

A:BSOD Help (also crashes without BSODs and dump files)

Remove Panda, use Windows Defender as alternative and let me know how it goes
Driver Reference Table - PSINFile.sys

* *
* Bugcheck Analysis *
* *
Use !analyze -v to get detailed debugging information.
BugCheck 1000007E, {ffffffff80000003, fffff803897d3c18, ffffd00147bc4bb8, ffffd00147bc43d0}
*** WARNING: Unable to verify timestamp for PSINFile.sys
*** ERROR: Module load completed but symbols could not be loaded for PSINFile.sys

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