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Activation of app FileManager_cw5n1h2txyewy!Microsoft.Windows.FileManager failed with error: The system cannot find the file specified. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Q: Activation of app FileManager_cw5n1h2txyewy!Microsoft.Windows.FileManager failed with error: The system cannot find the file specified. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Hello. I've searched high and low for answers, tried many suggestions, but haven't had any luck in resolving.
1. OneDrive explorer won't display in Modern UI (tries to load, shows splash screen/logo initially, but in a flash, turns black / displays blank/black screen and just hangs there. however, OneDrive does appear in left pane of my Windows Explorer, and in
Charm/PC Settings/Accounts & OneDrive all settings appear correct, ie connected to my Microsoft account, shows Used vs Free cloud storage space available, etc...)
2. When I check onedrive.com, recent files created on my computer and saved to c:\users\[myusername]\OneDrive\etc... are not syncing/uploading automatically as they're supposed to.

Things I've tried:

sfc /scannowchkdsk /f /rControl Panel/Troubleshooting/ProgramsRan AppsDiagnostic.diagcab & onedrivets.diagcab tool/utilities

Event Viewer error details:
Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 3/2/2018 5:15:11 AM
Event ID: 5973
Task Category: (5973)
Level: Error
User: HP-JAELIZ\elmus_000
Computer: HP-JAELIZ
Activation of app FileManager_cw5n1h2txyewy!Microsoft.Windows.FileManager failed with error: The system cannot find the file specified. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
<TimeCreated SystemTime="2018-03-02T10:15:11.309759300Z" />
<Correlation />
<Execution ProcessID="3476" ThreadID="2044" />
<Security UserID="S-1-5-21-269778045-3530458405-2838774601-1004" />
<Data Name="AppId">FileManager_cw5n1h2txyewy!Microsoft.Windows.FileManager</Data>
<Data Name="ErrorCode">-2147024894</Data>

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Preferred Solution: Activation of app FileManager_cw5n1h2txyewy!Microsoft.Windows.FileManager failed with error: The system cannot find the file specified. See the Microsoft-Windows-TWinUI/Operational log for additional information.

I recommend trying the free service from Zip Cloud. It's currently our users' favorite backup and storage solution and will save you headaches down the line.

You can get it direct from this link http://goo.gl/rFYDxc. (This link will open the Zip Cloud homepage.)


Log Name:      Microsoft-Windows-Kernel-PnP/Configuration
Source:        Microsoft-Windows-Kernel-PnP
Date:          1/16/2016 6:00:17 AM
Event ID:      411
Task Category: None
Level:         Error
User:          SYSTEM
Computer:      DESKTOP-7C1QOQ8
Device IDE\CdRomHL-DT-ST_DVDRAM_GH24NSB0________________LN01____\5&3682c44a&0&1.1.0 had a problem starting.

Driver Name: cdrom.inf
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Service: cdrom
Lower Filters: 
Upper Filters: 
Problem: 0x13
Problem Status: 0xC0000034
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
    <TimeCreated SystemTime="2016-01-16T14:00:17.169630500Z" />
    <Correlation />
   ... Read more

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At windows 2012, eventvwr a message has:

Channel: Microsoft-Windows-TerminalServices-LocalSessionManager/<mark>Operational</mark>
EventID: 40<mark></mark>
Message: Session X has been disconnected. Reason code: 12 (translated from spanish to english)
Where can I find info about EventId 40 at Microsoft-Windows-TerminalServices-LocalSessionManager/ ?. I can find info about EventID related to licensing
I have searched at https://technet.microsoft.com/en-us/library/ff404144%28v=ws.10%29.aspx

Thank you very much

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I have a Virtual Server that has multiple NIC's on it. I am trying to run a scheduled task off the event 10001. If my first network interface goes from state up to disconnected i get an event ID 10001 and when it gets connected again event ID 10000 (this
is expected). For NIC 2 when it goes to a disconnected state there is no event ID at all for the disconnection event. When it gets connected again there is an event ID 10000. 
I have been looking all around and become rather frustrated with why my disconnection ins't listed in the event viewer on my server for NIC 2. 
Running Server 2016 Datacenter. 
Any ideas would be welcome.

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 Copyright (c) 1993-2009 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
#     rhino.acme.com          # source server
#     x.acme.com              # x client host
# localhost name resolution is handled within DNS itself.
#       localhost
#       ::1             localhost

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I am having problems being able to install updates from microsoft. I uninstalled SP3 and when trying to reinstall, I get the "The system cannot find the file specified" message. This message also occurs when starting Excel, Outlook, Powerpoint etc. Any advise? I tried renaming SoftwareDistribution folder & deleting contents but to no avail. I tried manual download in safemode but same error.

A:The system cannot find the file specified during microsoft installations

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Microsoft Windows Mobile Remote Adapter -from windows update Install  failed - Where can I find this so I can retry to re-install - mobile device does not connect  WINDOWS VISTA- verizon treo running windows mobile 6 professional CE OS 5.2.1620 (BUILD 18125.0.4.2) Here is the error message: Microsoft Corporation - Networking - Microsoft Windows Mobile Remote Adapter Installation date: ‎10/‎4/‎2009 12:02 PM Installation status: Failed Error details: Code 800F020B Update type: Recommended Microsoft Corporation Networking software update released in May, 2007 More information: http://winqual.microsoft.com/support/?driverid=20060042 Help and Support: http://support.microsoft.com/select/?target=hub I could not find anything to help me with this.. I did download & install the new Windows mobile device center v 6.1.6965  but the device will still not connect.. i'm thinking the failure of the Microsoft Windows Mobile Remote Adapter is the problem (i think)  so I want to re-install the update.. but don't know where to get it. Windows update in VISTA does not let you go out and pick an update from a list Any and all help appreciated

A:Microsoft Windows Mobile Remote Adapter -from windows update Install failed - Where can I find this so I can retry to re-install - mobile device does not connect

Your best option may be to open device manager (with device connected) and uninstall any related device, making sure the 'Delete driver software for this device' is checked.Once you have done this, unplug your device, uninstall WMDC 6.1 and reboot your machine. Then follow the instruction on my first reply, this should sort it for you.If anyone is helpfull, please click the 'Vote as helpfull' icon.
If anyone has answered, please click 'Suggest as answer' at the bottom of the post involved :)


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Server may be down...

We recently added a wireless router and were able to connect online with our laptop.

All of a sudden today, we are not.

I am completely NOT a pc guru....

can anyone help?

A:Windows failed to find the well known host "www.microsoft.com" using DNS.

You are unable to utilize DNS services. These are usually provided by the ISP and are implemented in the router. You may have inadvertantly blocked these if you added a second wireless router after your ISPs router/modem. Or you could simply have had a network outage. Turn off both the reouter/modem and the router for at least one minute and then turn them both back on. Often that "fixes" transient connectivity issues.

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I am trying to connect a hp pavilion dv6500 to my network and when I connect to my home network I only get local only access. When i run the diagonsitics to see why it does not get internet access i get the message that "Windows failed to find the well known host "www.microsoft.com" Using DNS." I have 3 other computers that are connected to this network and they have no problems at all getting access to the internet. I have attempted to turnoff and reset my router and modem several times and still get the same results. Heres is my network information obtained from ipconfig/all if it helps.

Host Name . . . . . . . . . . . . : owner-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
Physical Address. . . . . . . . . : 00-1A-73-91-13-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d420:e1e5:5174:829c%10(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Wednesday, December 23, 2009 5:33:41 PM
Lease Expires . . . . . . . . . . : Sunday, January 30, 2146 12:06:15 AM
Default Gateway ... Read more

A:Windows failed to find the well known host "www.microsoft.com".

Let's expand that and add some pings.
Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

Do NOT include the <> either, they're just to identify the values for substitution.


PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>


PING yahoo.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a... Read more

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I am running Windows Vista Home Premium on my laptop. For last few days I have been trying to install 'Upadate for Microsoft Silvelight (KB979202)' without any luck. Each time, I get the error "WindowsUpdate_00000652" - Windows Update Encountered an unknown error. However, in between, another update (KB915597) has been installed successfully!

I tried to resolve this problem by wandering through different forums. However, no luck yet! Can anybody help me resolve this problem and get my Windows Installer back on track?

By the way, I did the following:

Run cmd.exe with administrative previlliges and type sfc /scannow

Following is the output I received -
= = = = = = = = = = = = = = = = = = = = = = = = == = = = = = = = = =
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example


= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Does anyone have any idea of what's going wrong here? Do I have to fix the corruption to make this installation happen?

Please help me resolve this issue.


A:Windows Vista Upadate for Microsoft Silvelight (KB979202) failed - Error Code

We have people at the foum with expertise in this area and I am sure you will be visited soon. My only comment is, are you sure that this update is required? Second are you sure that you do not already have it?

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I followed the steps to install microsoft ATA. Unfortunately, im at stage where i downloaded ATA Gateway setup and extract the zip and ran as in administrative mode. I comes with error " Windows KB2919355 update is missing".

However i tried to install the KB2919355 (windows8.1-kb2919355-x64 707363KB), it comes up with error windows update standalone installer " the update is not applicable to your computer". I cannot seems to figure out the problem here.

Could anyone help please?

OS: windows server 2012 r2 stdType: VM x64-bitATA center was setup was seccessfully without any error. it has .NetFramework 2.0 & 3.5 installed as well.

Vinnie Grack IT Administrator/consultant, London,UK

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Hey, so this message keeps popping up everytime I open any office applications. 
I did torrent my copy of office 2010 so is there any way of removing this pop up from appearing ? 
I have already tried going into C-Drive and look for the OGA dll file but it appears that its not there. Any suggestions ? 

A:Microsoft Office: Product Activation Failed

The only way around this is to enter a valid product activation key. Is this a legitimate, licensed copy of Office 2010?

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Hello Friends,
I am trying to gather report with MBSA for Windows update from WSUS server, and getting this error.
 Windows Update Client failed to detect with error 0x80072efe.
Please help to resolve.


Amit Kumar

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A friend's Microsoft Office Professional 2010 install just started throwing this error:

microsoft office activation failed 0xc004f074

Does anyone know what causes this and how to fix it? Google shows that others have had the problem, but it's not clear how to fix it. I've already done a "repair" but that didn't make any difference.

Also, there's no hard copy for the license key. Can you recommend a program to recover the key from the Windows 7 computer? If I can recover the key I'll try to uninstall/reinstall.

A:Microsoft Office 2010 activation failed 0xc004f074

Is this Office Pro 2010 on a stand alone computer or is it part of a company system computer?. As there is no activation code available where did this Office Pro 2010 come from.

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I have connected my xp with a windows 2003 server and trying to network them, assigned IP addresses etc to it but when i go to the cmd promp to ping it i get:

Command Prompt - ping
C:\WINDOS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose close to terminate the application.

I have done some hack with my windows XP changed some of its appeaarances etc. now i want to reinstall windows i can not start from the CD Rom despite changing it in BIOS. :( please someone help me what to do!

Thanks a lot in advance.

A:system file is not suitable for running MS-DOS and Microsoft Windows applications


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I'm trying to install Windows 8.1 via Parallels on my Macbook Pro.
I create a new VM and use the .ISO file and get the error: "Windows cannot find the microsoft software license terms. Make sure the installation sources are valid and restart the installation."
I found this question was answered here: http://social.technet.microsoft.com/Forums/windows/en-US/b1021d66-9774-4b5b-b50b-ad860c5ecc89/windows-8-enterprise-rtm-installation-error?forum=w8itproinstall
However, following the steps of the solution did not work for me. I created a blank VM and chose Windows 8.1. After this, it asks me to insert the installation disc. I cannot figure out how to use the .ISO as the source at this point. I tried copying and
pasting the path to the file and dragging the file to the VM, but no luck.
If there is a way I can install this without this error message or by somehow getting the path to the .ISO that'd be perfect.

A:"Windows cannot find the microsoft software license terms" Windows 8.1 Installation Error - Parallels

According to your description, I would like to confirm if you have unchecked the Express installation box.
Be sure to uncheck 'Express Installation' when installing, otherwise Windows setup will fail with an error "cannot find license terms" and get stuck in a reboot cycle.
I suggest you refer to the following link to use Parallels Desktop to install Windows 8.1.
Using Parallels Desktop to install Windows and the dev tools on your Mac:
Regards,Kelvin hsu
TechNet Community Support

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My Epson 3-in-1 CX4800's scanner stopped working (copying and printing is fine). I have tried (with live phone help from Epson) several times to reinstall scanner drivers, but, even after downloading them, the message comes up: Windows failed to install drivers. Cannot find file specified. Epson had me find the file folder, click on the file (which obviously was there), try again, but same message. They finally said it is an OS issue, mine is vista home premium 32 bit. Can someone help me with this? Thanks a lot!

A:Epson CX4800 -- error: Windows failed to install drivers. Cannot find file specified

have you tried to uninstall the drivers and program, reboot the pc, than try to reinstall the dirvers and program?

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After just starting the Netbook I got a Microsoft Windows message that said "The system has recovered from a serious error".
Error Codes;
BCCode : 24     BCP1 : 001902FE     BCP2 : F7CDA948     BCP3 : F7CDA644    
BCP4 : F765CAE8     OSVer : 5_1_2600     SP : 3_0     Product : 768_1

I clicked on a link for Technical Details and it showed these 2 lines:
I also clicked on "Send Error Report" to send to Microsoft, and the Microsoft website page that came up is copied below.  (The reason the copy is so long is because there are links on the page that you can click on for instructions on how to attempt various possible checks and when I copied the whole page into a Notepad, they expanded.)
I didn't see a blue screen when the computer was starting. Should I attempt this stuff or can you shed some light on this issue first? I have the Seagate external drive plugged in to this computer all the time (never unplugging it). Could it have something to do with that? Also, while all this was going on, a Microsoft Security Essentials window came up indicating it was running, even though it is not listed in Add or Remove Programs. I also haven't yet gotten around to removing extra copies of my music files from the C d... Read more

A:Microsoft Windows: "The system has recovered from a serious error".

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/514564 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Can't activation my windows in Microsoft 8.1 and it looks like my product id is located in the settings but not the systems window (win key, pause, break). Every time I hit activate window it just returns to the home screen. Help please.... I have restored my computer already and that didn't help.


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Can't activation my windows in Microsoft 8.1 and it looks like my product id is located in the settings but not the systems window (win key, pause, break). Every time I hit activate window it just returns to the home screen. Help please.... I have restored my computer already and that didn't help.


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Developer Tools Download
Download any Visual Studio skus, including VS 2015

Developer for Windows 10 - What's New

Get Started



All the info developers may need to write apps

Windows 10 courses in MVA
Great site to get online courses on Windows 10

Another great online resource for Windows 10 related videos

Windows 10 Jumpstart
A live event on August 14th 2015

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So I had this box pop up earlier in which it said microsoft security essentials wanted to upload a file to microsoft or something (I didn't quite read it all) to see for further testing if it was malicious. The file in question was steamwebhelper.exe
Was this alert legitimate? Am I infected with something, what can I do to remove it? I have run a MSE and malware bytes scan and not found anything.

A:Microsoft security essentials wants a file upload for additional testing?

Hi there,From the file name it appears to be a component of the Steam gaming platform - if you have it installed then there is nothing to worry about. I guess MSE just got curious and wanted to take a further look, but this is the first time I've heard of MSE asking to upload a file.

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I built this PC which works very good.
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 8, 64 bit
Processor: AMD Athlon(tm) II X4 640 Processor, AMD64 Family 16 Model 5 Stepping 3
Processor Count: 4
RAM: 7677 Mb
Graphics Card: ATI Radeon 3000 Graphics (Microsoft Corporation - WDDM v1.1), 512 Mb
Hard Drives: C: Total - 953865 MB, Free - 925742 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-78LMT-S2P
Antivirus: Windows Defender, Disabled

I see the antivirus is disabled. But I`ll Finish This.
I Used Windows 7 on this Pc first. Then dual booted with Windows 8. Then got a SSD and tried Both OSs on SSD. No Problems with Windows 8 yet. But Windows 7 it has been different. I bought Windows 7 and 8 OEMs. I installed Windows 7 first. During activation a message came up about counterfit software. I ended up on the phone with Microsoft for activation. I explained about the counterfit message and she said well lets see. Activation went fine. Then this windows 7 activated fine on different drives in this PC. Then I tried
to install Windows 7 and the counterfit issue came up again. And no option to activate on phone this time.
Windows 7 will not activate update or anything now. I do not know what happened. Something is very wrong. Is there a phone number to Microsoft so I can try to get this straightened out. Like I say This was un opened when it arrived. IT looked like one I got from TigerDirect last week exactly. I just don`t want a Windows 7 that c... Read more

A:Microsoft, Windows 7, Activation problems

find the numbers listed here


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hi im new to this site so please help me which any tips for wondows 7.
my main issue is that me and my sister bought a new laptop a asus K53U and when we bought it we asked our techno man about how to activate microsoft office. he said that when starting up office it should give you 3 options but we can only see 2 which include an activation key or buying it.

when i went tp pick my laptop up he already activated my office but my sister is havng the issue, we have asked him 2 times.

please help.

A:Windows 7 microsoft office activation key

A lot will depend on what version of Office was on the machine, is this one laptop that you are both sharing or two machines, one each ?

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Hi this error message has been floating around for a long time.  I have yet to find a solution that works or that I can understand.  Why is the error message not resolved after 6 years?
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\SyncUP. Error:(The system cannot find the file specified. (0x80070002))

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Hello all,

I have been having a problem with my PC for the last ...uhh... couple of years where it will randomly, without warning, reboot itself. I cannot correlate any rhyme or reason for when it occurs, and sometimes it happens several times per day, and sometimes just once. The message in the event viewer that occurs just as the system reboots itself is "The MCSTRM service failed to start due to the following error: The system cannot find the file specified." - I googled this and found that it was connected to Rhapsody, which I promptly uninstalled. This alleviated the problem COMPLETELY for about a week and a half, until two days ago when it began all over again. I had not installed or uninstalled anything when the change occurred. Here is my HijackThis log (I'm not sure if you need this but I saw other topics include this).
DDS (Ver_09-05-14.01) - NTFSx86
Run by Administrator at 15:41:15.11 on Wed 06/10/2009
Internet Explorer: 6.0.2800.1106 BrowserJavaVersion: 1.6.0_13
Microsoft Windows 2000 Professional 5.0.2195.4.1252.1.1033.18.383.80 [GMT -4:00]
============== Running Processes ===============

c:\PROGRA~1\COMMON~1\mcafee\mcproxy&#... Read more

A:The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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I am getting this error which I see in my Event Viewer on my Windows 8.1 machine. This error happens only once every time I restart
or boot the computer. Can someone tell me what is causing this issue? I am not noticing any issues with my PC but just wondering what is this error caused by? I googled other people have the same problem but I cannot find a fix for this.  
Error: 0xC0000011 Event ID: 2

ErrorCode">3221225489</Data> LoggingMode">276824069</Data>

I am unable to post the entire error code as your stupid forum keep saying that I am not allowed to post links. 

Body text cannot contain images or links until we are able to verify your account.

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I'm getting the unknown device error and code in device manager any solutions!!!!!!!!!

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I have purchased a Windows 7 package online from Software geeks and installed the windows 7 O/S and at the moment it is working but I cannot activate Win 7 . I am not sure what is wrong but maybe someone can advise.

I have attached the log from the MGAD Tool :

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GW27Q-4DXPG-RQP78
Windows Product Key Hash: Adl2WDjwXbYPn1GxYSKkIZqUyUQ=
Windows Product ID: 00359-OEM-8992687-00243
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EEC93E73-BE5E-4C5A-A3A6-1FA873EBD604}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data--... Read more

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I am looking to find the web address that is used during the Microsoft Windows 7 product activation process so that I can allow it through my company's firewall.

A:What is the web address of the Microsoft Windows Activation Server?

The following link for your reference.
http://support.microsoft.com/kb/921471Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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I can't open my hosts file. i want to block websites. when i right click on the hosts file to run as administrator i get . I cant open windows defender. When i click on it i get error message
i can't install microsoft essentials. this just happened recently when i had a virus or malware that's removed now.

A:error messages with windows defender, hosts file & microsoft essential

This is the preferred way to post screen shots.

By Brink:
Screenshots and Files - Upload and Post in Seven Forums

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Hi there,

I had bought upgrade licence for windows 8 Pro and used it in a machine while i was in USA. Then i moved to Australia and the Machine in USA was wiped and donated. I moved to Australia, bought another machine with windows 7 and tried to upgrade using purchased windows 8 licence (same licence keys that was used in USA) but windows was not activating.
So, i got in online chat with windows tech support guy who checked and verified purchased licence as valid. He said, he is located in Philippines and asked for remote access to my desktop. He played about 1 hr, he was trying to use the key that i purchased and was not able.
Finally he said, now your windows is activated and nothing to worry about.
I thought okay, good then.
Recently, i tried to upgrade to windows 8.1 and continually it says, i am not eligible. then i checked to windows activation and it appears that the Microsoft tech guys used some other keys than my own purchased key to activate and which says will expire in 30 days from today(expires on 09/11/2015). But apparently that expiry date keeps on changing as time passes by. Say, last moth i checked, it was saying will expire on 08/**/2015 (where ** is the date 30 days from checked date) and yesterday was saying will expire on 09/10/2015).
I dont know what kind of licence key he used.
When i checked the Windows activation, it says

Windows is activated.
Your windows licence will expire soon.
Current Edition
Windows 8 Pro with Media Center
Curr... Read more

A:windows 8 activation issues, microsoft tech seems screwd it up.

The original windows licence is most likely still active on the original laptop you donated.
Wiping the hard drive and removing all data including the Operating System does not remove the activation key which is tied to the BIOS once installed.
Basically anyone can install Windows 8 on that laptop and it will automatically activate.

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I just started getting a repeat pop up asking for my permission to make changes to the computer - it's from Microsoft and the program is Windows Activation Technologies.

I keep clicking on NO, but a few minutes later - it pops up again. All scans have been done for spyware/malware.

I can't see the full link of where these changes will be made, but this is what I can see:


I am not computer savvy, so I would greatly appreciate help with this.



Running processes:

C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Users\Admin\Desktop\Windows Utilities\HijackThis.exe
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = Latest Entertainment News and Celebrity Breaking News | Page 1 on AceShowbiz.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photos & Videos
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com - Hotmail, Outlook, Skype, Bing, Latest News, Photo... Read more

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Windows activation is alive and well in Windows 10. Microsoft doesn't like to talk about the inner workings of its anti-piracy software, but it's clear from testing that Windows 10 included a major change in the way activation works

A:Microsoft quietly rewrites its activation rules for Windows 10

Saw that. I just created a Windows 7 RTM x64 VM tonight and the Do it later option when you enter the product key isn't there anymore. However, if you click on "Next" without entering it, it still skips it.

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Having problems booting PC after installing software, can access boot manager, sends me to windows error repair.
Launch startup repair- ( recommended )
Loads files- checks- then receive error- ' startup repair cannot repair this computer automatically ' - then I  have two options -
-  'send information about this problem'   -  'or don't send '   unable to select either?
can anyone help please

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For some reason half the computers in our organization will not take this patch.
Patch is suppose to update the %systemroot%\system32\wmphoto.dll file to Version: 6.2.9200.17254.

All indications show that the patch is successfully installed.
I can go to Program & Features view installed updates and see its there. Remove it/uninstall no problem.
Windowsupdate.log says patch installs. Dll just will not update.

Not setup to connect to the internet to do windows update. All patches are pushed via SCCM.
Manual install will not work either.

All computers are WIN 7 SP1.

Anyone experience/seen anything like this?

A:MS15-029 Microsoft Windows Graphics Components Information Disclosure

I can't help thinking that the KB article is in error here - neither 6.2.9200.x file exists on my machine, and the version number is one for Windows 8.x anyhow.

I'd ignore it and move on.

[edit] I checked the actual updates for both x86 and x64 versions - and neither contained any v6.2.x.y files at all [/edit]

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When i try to open any document i have previously prepared and saved to any of my folders...documents, downloads etc...if the document is one i have typed i now get the message...The system cannot find the file specified...the heading says Error but there is never an error code. This problem affect both documents i had prepared over the last 10 years as well as those i have prepared since downloading Windows 10. I dont think the problem is Windows 10 because until recently i could always open any of thes documents and edit them , print them etc. Now they wont open and i cant print them either. Any help in figuring out what is causing this and how to repair it will be appreciated . I even tried to access some documents from a flash drive and had the same result. Could it be a file extension problem?

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I have used System Restore regularly through the years without any issue until this week. I tried System Restore from a variety of restore points over the past three months. Each attempt ended with a restart and this message:

System Restore failed to extract the file (C:\Program Files\Windows
Defender\en-US\MpAsDesc.dll.mui from the restore point. The restore point was
damaged or deleted during the restore.

System File Checker found but did not fix .dll errors for Windows Defender:


" of Security-Malware-Windows-Defender.Resources, Version = 6.1.7600.16385,
pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope
= 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName
neutral, PublicKey neutral in the store, file is missing
2014-07-07 01:57:34,
Info CSI 000003b6 [SR] Cannot repair member file

There are 12 files under C/Program Files/Windows Defender, last modified in 2013 or earlier. Four of those same file names but with slightly different sizes are also under C/Program Files (x86)/Windows Defender. I tried to manually start Windows Defender in the services.msc menu without success and this error: <Failed to read description. Error code: 15100>

Would reinstalling a clean new copy of Windows Defender fix the .dll errors and also the System Restore errors? Is there another way to activate Windows ... Read more

A:System restore failed to extract file with Windows Defender .dll error

Hello and welcome RPM mate a clean install would fix it but you need to back up any data you need to keep.

But you could try this if it completely gone Windows Defender - Microsoft Windows

PS some system specs too please System Info - See Your System Specs

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Windows Vista Home

Installed Microsoft office 2003 Installed custom install of Word, Excel, Powerpoint, and Publisher. They all work you can type in them and print the page ect. However all of them if you go to save the file such as a word doc to the desktop like always did type whatever and then go to file and save as have the file named etc and with all of them it comes up with an error sayin

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. YOu can save a file from any of them, like I said you can open them and do whatever you want and print them out but cannot save them. Can someone tell me why I am gettting the error and why it wion't save?

A:Solved: Windows Vista-problem with Microsoft word 2003 won't save a file get error me

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Sunday, August 6, 2006|02:12 IST

Small town boy reboots Microsoft

GC Shekhar

Chennai,*August 6, 2006

He'd wanted to be the next Dhanraj Pillai, but the vista that destiny opened up for A Mahesh led to greener pastures in the world of technology.
The 24-year-old from small town Tamil Nadu has created a software that will add considerable muscle to Vista, Microsoft's brand new operating system due for launch next year.
In all probability, Vista will incorporate Mahesh's creation, which is an image browser, image editor, web browser, system tools and disk manager rolled into one.
In fact, Microsoft has already validated and awarded the product BETA2 iBRO.NET a patent protection certificate.
This means anyone may make use of Mahesh's product using the validation key but would need to pay Microsoft a royalty a part of which would reach this shy lad from Palayamkottai in southern Tamil Nadu.
The first member of his family to reach the post-graduate level, Mahesh developed the BETA2 iBRO.NET as the fifth-year project for his integrated M Sc course in computer science. He chose Vista's developer platform, where individuals are invited to contribute features for Vista.
"For sheer conceptualisation and acumen, his creation shows enormous scope and maturity. It's a full fledged tool that would not only remove deficiencies in Vista but add never-seen features in the OS," explained Dr Krishnan, professo... Read more

A:Small Town Boy Reboots Microsoft - Windows Vista - News information

Great for him !

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Good afternoon (from my point of view) - again!I have already used this forum when I messed up some HW stuff. And have been very grateful for your help. Now, it seems to be some malware...It's been only 2 days since I started the martyrdom of downgrading my HP Pavilion dv6560ec to Win xp. I've been downloading and installing the necessary drivers, as the HP doesn't support XP on the machines, as I learned later.Now, being almost done, I got this warning everytime I wanted to open IE 6.0.2900 (have SP3):CRITICAL ERROR! Attention (users name) Some dangerous viruses detected in your system. Microsoft Windows XP files corrupted.This may lead to the destruction of important files in C:WindowsDownload Protection Software now!Click OK to download the antispyware (Recommended)......... ........: YES: : NO :::::::: :::::::In the window, where my homepage is supposed to display, a note that it is redirecting me to another page appears. When I press "No". Then the IE shuts down and a note about some error displays prompting me to send it to the MS.I did the following:- ran Norton Internet Security (2007.2, updated the day before yesterday) full scan of the C: drive (as there are only 4 files on the other partition yet - haven't installed almost any sw yet) - nothing problematic detected. - updated and ran a free ad-ware application - this found 71 or so tracking cookies and deleted them, one file in quarantine.- before any installations of any drivers, I installed ... Read more

A:Critical Error! Some Dangerous Viruses Detected In Your System. Microsoft Windows Xp Files Corrupted.

Hello and Welcome to the forums! My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens. Please do not run any other tool untill instructed to do so!Please reply to this thread, do not start another!Please tell me about any problems that have occurred during the fix.Please tell me of any other symptoms you may be having as these can help also.Please try as much as possible not to run anything while executing a fix. If you follow these instructions, everything should go smoothly. I am sorry that we were unable to reply to your post sooner. The forums have been very busy. If you are still in need of assistance, please scan again with HijackThis and post a fresh log. Also, please make an uninstall list using HijackThis To access the Uninstall Manager you would do the following: 1. Start HijackThis 2. Click on the Config button 3. Click on the Misc Tools button 4. Click on the Open Uninstall Manager button. 5. Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Simply copy and paste the contents of that notepad here in your next reply.Post the fresh HijackThis log and the uninstall list in the bo... Read more

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My harddrive recently failed on my laptop which is a Dell, I've purchased a new harddrive and installed windows, unfortunately the sticker containing the key has faded to the point where it's unreadable, however I did manage to get a copy of the key. On trying to activate the key it says it's failed and gives the error code mentioned in the title. The SLUI 4 does not bring up a phone prompt and I've tried the stop service and rename tokens to .bar to no avail.

This is my MGADiag report

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {885A04DA-04B4-4BF6-90B0-BE90314AC8F9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.ex... Read more

A:Windows OEM Activation Failed Error 0xC004E003

Have you tried just going to the Start Orb and typing in just (SLUI) and tick on (slui.exe)

Then tick on (Learn more online benefits of genuine Windows) then go down the page and you will see (Validate Now)

From your log:

License Status: Initial grace period Time remaining: 42960 minute(s) (29 day(s))

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I have a Sony Vaio Z VPCZ128 GG laptop with windows 7 professional preinstalled. I use a 3G usb modem to connect. Everything worked fine until a few weeks ago. Now when I try to open any dialup connection I get the error:
Cannot load the remote access connection manager service.
Error 711: the operation could not finish because it could not start the remote access connection manager service in time. Please try the operation again.
See attached image.

My services are as follows:
1. Remote access connection manager. Not started
2. Secure socket tunneling protocol service. Started
3. Telephony. Started
When I try to start the Remote access connection manager, I get the error:
Windows could not start the Remote access connection manager service on local computer. Error 2: The system cannot find the file specified. See attached image.

IIs there any way to solve the problem without having to reinstall or upgrade windows?

A:Windows 7 pro 64 bit. Remote access connection manager. Error 2: The system cannot find the file specified

Please open regedit.exe, then go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RasMan to check whether the image path is correct and the file exists in the folder.
Juke Chou
TechNet Community Support

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I've had this problem for a long time and usually I just use another computer but I'd like to finally fix this problem.
Whenever I try to download anything when I'm on the internet and i choose to open from current location not the save to disk option, I get this message. Windows cannot find Microsoft.exe This file is needed for opening PDF files. What can I do to fix this? Help!! I'm not real computer savvy so explain carefully and in detail if possible. Thanks!! Gloria

A:Windows cannot find Microsoft.exe


Have a read of this:




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My computer shuts down and Restarts without warning and does a disk check, and THE BIG RED "X" Warning:

Big Red X

Windows cannot find
‘http://oca.microsoft.com/resredir.a...873114d&LCID=1033&OS=5.1.2600.2.00010300.2.0’. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search

Actually This Long Thing: http://oca.microsoft.com/resredir.a...d873114d&LCID=1033&OS=5.1.2600.2.00010300.2.0

Can't seem to provide the long version........grrrrrrrr

I just need help please!
HELP! What can I do people?

Thanks In Advance

A:Windows Can't Find:oca.microsoft.com

Good Morning SimplyRose, I am not much help for you but as far as I knew the red X problem was associated with earlier MS Word programs.
I also personally never gave much consideration for the MS "Online Crash Analysis", a bit like asking "the man in the moon" how to fix your rocketship.

It is most likely that you have a software problem with your system and I would suggest seeing if you can get stable operation by hitting F8 during boot and try to get into safe-mode.
If you can reach this point and run your antivirus, spyware and adware that would be constructive.
As far as I recall you may be able to enter the "restore to a previous time" program from here and revert back prior to the problem happening.
I would suspect some form of file corruption for some odd reason is involved.
This is a start, others may have different ideas.
Cheers, qldit.

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