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B50-30 AIO Not entering sleep

Q: B50-30 AIO Not entering sleep

My B50-30 AIO with Windows 7 isn't entering sleep at the timeout of 10 minutes and the screen stays on. I have tried disconnecting all Usb devices and turning off Wifi and updating graphics card driver. How would I find out what process is keeping it awake?

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RELEVANCY SCORE 200
Preferred Solution: B50-30 AIO Not entering sleep

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 61.6

I have a W520 running Windows 7 Professional. Just recently, my laptop has been going into sleep mode after being idle for about 2-4 minutes (the time is not consistent). My power management is set to "high performance". Put the computer to sleep is set to "Never". The advanced power settings are:Sleep afterOn battery: NeverPlugged in: NeverAllow hybrid sleepOn battery: OffPlugged in: OffHibernate afterOn battery: NeverPlugged in: NeverAllow wake timersOn battery: DisablePlugged in: DisableDoes anybody have an idea of why my laptop goes into sleep mode after 2-4 minutes? Is this a software or hardware problem?

A:W520 entering sleep mode but sleep disabled in pow...

Hi KnightCa,
 
Welcome to Lenovo Community Forums!
 
I'm really sorry to hear that your Lenovo W520 goes into sleep mode even after it has been disabled in Power management.
 
Go to Control panel - - >Power Options - - >Change plan settings (Choose the Power plan that you have selected) - - >Change advanced power settings - - >Adjust the settings under sleep and display as shown below.
 

Also, try doing a windows update and reinstallation of Power manager in your system.
 
If the above said didn?t help, try doing a registry editing.
 
1. Open the Start Menu. 2. In the white line (Start Search) area, type regedit and press Enter. 3. If prompted, click on Continue in the prompt. 4. In regedit, go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0\DefaultPowerSchemeValues.
 
5. Expand DefaultPowerSchemeValues and Click on the key that is for the Power Plan that you want to change the wait time (Refer the table below)
 
Spoiler (Highlight to read)
6. In the right pane, right click on ACSettingIndex (while on AC power) or DCSettingIndex (while on battery power) and click on Modify.
 
7. Choose Decimal, and type in how many seconds you want Windows to wait to go back to sleep automatically after an unattended wakeup.
 
Spoiler (Highlight to read)
8. Close regedit. 9. Restart the computer to apply.
 
 
Hope ... Read more

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RELEVANCY SCORE 56

Starting getting this BSOD since updating to the anniversary update. New computer built 3 weeks ago was fine until then. Only happens when entering sleep. Any help would be much appreciated!
YANKEE-Mon_08_08_2016_134458_32.zip

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RELEVANCY SCORE 56

My laptop doesn't seem to be able to fully enter sleep mode, the screen will turn blank and then nothing happens for 10 mins. Then the system automatically restarts and when I log into Windows I get the error message stating : Windows has recovered from an error or whatever.

I'm including the DumpFile and I hope someone could find the culprit driver that's causing my system not to enter sleep.
Thanks

A:Problem when entering sleep

  
Quote: Originally Posted by JordanJP


My laptop doesn't seem to be able to fully enter sleep mode, the screen will turn blank and then nothing happens for 10 mins. Then the system automatically restarts and when I log into Windows I get the error message stating : Windows has recovered from an error or whatever.

I'm including the DumpFile and I hope someone could find the culprit driver that's causing my system not to enter sleep.
Thanks



What OS are you running???


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Mini040210-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*F:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntkrnlpa.exe
*** ERROR: Module load completed but symbols could not be loaded for ntkrnlpa.exe
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x81c4d000 PsLoadedModuleList = 0x81d64c70
Debug session time: Fri Apr 2 12:50:21.201 2010 (GMT-4)
System Uptime: 0 days 0:15:01.978
Unable to load image \SystemRoot\system32\ntkrnlpa.exe, Win32 error 0n2
*** WARNING: Unable... Read more

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RELEVANCY SCORE 56

Hello,

I am developing the network driver but the driver always get BSOD when the Windows enter sleep status.

I have attached the crash dump and I also see the Windows crashed because of my network driver.
"This was probably caused by the following module: qcusbwwan.sys (qcusbwwan+0x5F14E)"
This information is came from WhoCrashed and I also see this in Windbg.

I have pdb and source code and how can I get actually which line make Windows crash?

Thanks.

Blake

A:BSOD while entering Sleep

I've sent a message to some driver developers that I know. Hopefully one of them can shed some light on this for you.

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RELEVANCY SCORE 56

I have been having this problem for a while -- before I got the SSD (had a WD Velociraptor before) -- essentially, the system goes into sleep, whether I tell it to, or it does automatically, and never turns off. The screen goes black, and there is no HD activity, but the fans/lights/etc stay on.

Sometimes, however, the computer does go into sleep (and recover from it) successfully, but I haven't been able to figure out why it works when it does. It always seems to work after a clean install, but again, there's no reason I can discern for why it starts to malfunction.

Any ideas what might be causing this?


In the event there's a BSOD I can't see because the screen turns off, I attached the dump/perfmon files.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? it's a home-built PC, so no
- an OEM or full retail version? from MSDN-AA

- What is the age of system (hardware)? a bit over two years
- What is the age of OS installation (have you re-installed the OS?) less than a month

A:Crashes Entering Sleep

  
Quote: Originally Posted by jdoctoroff


I have been having this problem for a while -- before I got the SSD (had a WD Velociraptor before) -- essentially, the system goes into sleep, whether I tell it to, or it does automatically, and never turns off. The screen goes black, and there is no HD activity, but the fans/lights/etc stay on.

Sometimes, however, the computer does go into sleep (and recover from it) successfully, but I haven't been able to figure out why it works when it does. It always seems to work after a clean install, but again, there's no reason I can discern for why it starts to malfunction.

Any ideas what might be causing this?
In the event there's a BSOD I can't see because the screen turns off, I attached the dump/perfmon files.

Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? it's a home-built PC, so no
- an OEM or full retail version? from MSDN-AA

- What is the age of system (hardware)? a bit over two years
- What is the age of OS installation (have you re-installed the OS?) less than a month



Single uploaded minidump caused by hardware read here what it means and what to try. Your .dmp file shows a stop error of 0x124 which is a general hardware error .. A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is the... Read more

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RELEVANCY SCORE 56

After putting my computer into sleep mode, it crashes about (if not more than) half of the time. I've attached the mini dump file.

A:Bsod after/while entering sleep

This is your problem

GEARAspiWDM.sys Tue Apr 08 15:15:38 2008 (47FBC45A)
Mon May 18 08:17:04 2009 (4A1151C0) CD-ROM Class Filter Driver by Gear Software
Also comes with iTunes http://www.gearsoftware.com

see if you can locate an updated version.
Or.. if you are using itunes you may want to uninstall and reinstall the latest version.
The bug checks are all pretty consistent in blaming this file though.

Another item that is in desperate need of updating and seems to be causing the remainder of your issue is iastor.sys. This is the intel storage device driver.
That I know for certain can be updated here.
http://downloadcenter.intel.com/Deta...-bit*&lang=eng

There may be other issues here as well, but until these are solved the debugger is going to keep spitting back the same results. So we need to get these dealt with if possible. Especially the intel one.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa80075b0050, fffff80004ac23d8, fffffa8006bbc860}

Unable to load image \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys, Win32 e... Read more

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RELEVANCY SCORE 55.6

Hi, kindly acquire ur advice ..what could be the root cause why the W7 would reboot itself after entering sleep mode ..pls help out, how can i fix this

thx
 

A:After reboot after entering sleep mode

Did you install SP1 recently? It has a little bug that stops standby from working properly.
 

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RELEVANCY SCORE 55.6

Hi,

i always get a BSOD after my machine (windows 7 x64) has just awoken from sleep. it happens after you log back in, as soon as you move the mouse.

So, i never let my computer sleep. However, i had another BSOD just as i was working away normally, the PC hadnt slept, this has motivated me to get to the bottom of the issue!

So, i made it BSOD by sleeping after the original BSOD to see if they were the same cause.... and I looked at the dumps and it says:

Probably caused by : ntoskrnl.exe ( nt+95b7f )

after a bit of research i understand this isnt actually very helpful, as this is essentially the core windows .exe!

anyway, i have attahced the dumps, and hopefully someone might have a better answer than myself....

the first .dmp file was without sleeping, the second was with sleeping

A:BSOD after entering sleep, now also on normal use

  
Quote: Originally Posted by gnarlytom


Hi,

i always get a BSOD after my machine (windows 7 x64) has just awoken from sleep. it happens after you log back in, as soon as you move the mouse.

So, i never let my computer sleep. However, i had another BSOD just as i was working away normally, the PC hadnt slept, this has motivated me to get to the bottom of the issue!

So, i made it BSOD by sleeping after the original BSOD to see if they were the same cause.... and I looked at the dumps and it says:

Probably caused by : ntoskrnl.exe ( nt+95b7f )

after a bit of research i understand this isnt actually very helpful, as this is essentially the core windows .exe!

anyway, i have attahced the dumps, and hopefully someone might have a better answer than myself....

the first .dmp file was without sleeping, the second was with sleeping


Both of these were caused by your vfilter.sys file. It is File vfilter.sys Reviews. This file is from Shrew Soft Inc and belongs to product Shrew Soft IM Filter Driver.

I would recommend itss update at least or removal if possible.
Let us know if you need additional assistance

Ken J


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Dumps\092110-38360-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at end of path element
Symbol search pat... Read more

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RELEVANCY SCORE 55.6

The past few times I have tried to put my PC into sleep mode, I get a crash. The crash has been dxgkrnl.sys. To my knowledge, this has only been happening since I have added my third monitor to my Eyefinity setup. The third monitor uses a passive DisplayPort to VGA adapter. My guess is that something does't quite work right with the ATi drivers when entering sleep. Anyway...

Would anyone adept in reading dumps kindly look thru and see what you can find?

A:Crash entering sleep mode

This is just a wild guess, I am not really proficient at these analysis yet; but I'm learning. Have a look at this and see if it apples to your hardware setup.

"STOP 0x0000003B" Stop error on a computer that is running Windows 7 or Windows Server 2008 R2 when you use some IEEE 1394 devices

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RELEVANCY SCORE 55.6

Hi, my computer has been entering sleep mode randomly without me intentionally triggering it.
I have noticed this happen when
- I am viewing videos
- I am loading into games
And sometimes, just randomly.
 
When I check event viewer, I see these events

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
 and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Then, after that

The system is entering sleep.

Sleep Reason: Button or Lid
I'm not sure why this is happening. Thank you for assisting with this problem.
 
Other Info:
 
Specs:
            
Machine name: JOEY-GAMINGPC        
Operating System: Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.160223-1728)               
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: GL552VW
BIOS: GL552VW.210              
Processor: Intel® Core™ ... Read more

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RELEVANCY SCORE 55.6

I have a Dell XPS 13, L321X that freezes upon entering sleep mode, closing the lid causes the screen the turn off but the computer stays running for a period of time before it shuts down.

Upon restarting, windows notifies Improper Shut Down and gives me an BSOD error. I'm going to include the dump file.

For information, the system is Running Windows 7, and does contain an SSD (Samsung PM830 mSata). I only have some of the basic dell programs installed, such as the Touchpad software and Keyboard Controls, along with MSE as my anti-virus. There isn't too much on this laptop to cause a problem, mostly running chrome and office 365 software. I updated video/audio/intel drivers, and other drivers, still have the problem.

I believe the problem started after a Microsoft Update, since I usually turn off automatic updating, and the problem appeared around the time I updated.

I don't believe that I am the only one to have this problem, I've attempted to use a Microsoft Hotfix (but the hotfix wouldn't run on my system) for a similar issue that someone had, but the error that windows showed was slightly different,.

Dump File
http://s000.tinyupload.com/index.php...08463785282173

Edit**** I can not roll back windows, so do not suggest.

A:BSOD (03) unpon entering Sleep

Please follow - BSOD Help and Support - Windows 7 Help Forums

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RELEVANCY SCORE 55.6

Hi;
Windows 7 Ultimate X64 SP1 system.
All has been fine until I installed Firefox 29.0 upgrade (with Mozilla Maintenance). Now, when I put the computer into sleep mode, the screen blanks (monitor goes into power save mode), but system keeps running. When I press power button to resume, Windows logon screen appears, and all is OK when I am logged in.

Now the details:
This problem only occurs after I have waited about 1min or more from boot (cold or warm). If i go into sleep before that time, the system shuts down normally.
This being the case, I opened Services and checked for anything that has delayed start. I found two items.
It turns out that the PnP-X IP Bus Enumerator service is the problem. When it is enabled (automatic - delayed start), the problem occurs. If I stop the service, then wait about 30 seconds for all of its processes to shut down, sleep mode works properly. If I start it again and wait 30 seconds for processes to start up again, sleep mode does not work properly.

I have temporarily disabled the PnP-X IP Bus Enumerator service. It does not appear that my system needs to run it. I have not found anything that doesn't work as a result.
That said, I would rather solve this issue properly. The PnP-X IP Bus Enumerator service was not causing any issues prior to upgrading Firefox. Perhaps there is another program causing the problem, but I do not recall installations other than the Firefox upgrade since the last time sleep was working properly. I have not yet t... Read more

A:System not shutting down when entering sleep

The default startup type for the PnP-X IP Bus Enumerator service is Manual, so something changed it on your system.
Maybe a Media Center device, XBOX, ... ?

I found this old thread where someone reported the same issue, but there is no reply/solution
http://www.sevenforums.com/general-d...ce-tweaks.html

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RELEVANCY SCORE 55.6

As the title says recently my computer is not getting into sleep state although i've set it at 30 minutes.
Tried a lot of stuff like energy-report from power cfg:
Errors System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
Driver Name
\FileSystem\srvnet

Though i cannot find which device is causing it.
Already checked all devices in device manager but didn't find anything related.

PS:computer is going to sleep if i click it , just refuses to go automatically.
Any help would be much appreciated.

A:Computer not entering sleep state.

Hi there. You're not alone with this issue. Many have not been able to figure it out. This is one of the longest, if not the longest thread on this forum. A problem with many variables. You're probably better off reading the last 3 or 4 pages to understand.

Windows 8.1 refuses to sleep

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RELEVANCY SCORE 55.6

My laptop crashes almost every time it attempts to enter sleep mode. When I close the lid or select sleep or hibernate from the start menu, the computer will hang, and it sounds like it is accessing the hard drive. The computer will not respond to any input other than holding down the power button for a hard reset. If left untouched, the machine will eventually crash, and pushing the power button will cause it to boot with a message that the machine had recovered from an automatic shutdown.

This started as an intermittent problem, but now occurs nearly every time the machine attempts to enter sleep mode.

Below is the info shown in the dialog box that pops up after booting from the crash.

Thanks for any and all help!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8008309A10
BCP3: FFFFF80000B9A3D8
BCP4: FFFFFA8012B821C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\042315-18922-01.dmp
C:\Users\HP\AppData\Local\Temp\WER-126314-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD when entering Sleep mode

I followed the instructions that ARC Posted in this thread, and I was able to sleep my machine for the first time in weeks. Will update again if the problem re-occurs.








  
Quote: Originally Posted by Arc


You cannot blame the computer for it. It is you only who is forcing the computer to run 22 items always in the background.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
Apply > OK
Accept then restart.
Report us for any further issue.

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RELEVANCY SCORE 55.6

I am running Windows 7 Home Premium x64 (SP1). For the past few weeks every time I enter sleep mode I get the BSOD: 0x7E hiber_scsiport.sys. I have attached the BSOD files. Can anyone please help me fix this issue?

A:BSOD when entering sleep mode

I don't see any BSOD in your event logs. The last BSOD I see is back in July 2010.

Are you running a legit copy of Windows?


Code:
\??\C:\Windows\GVTDrv64.sys

Code:
c:\program files (x86)\rivatuner v2.24 msi master overclocking arena 2009 edition\rivatuner64.sys
Start off by removing Gigabyte Easy Tune 6/Riva Tuner. It is a known BSOD maker in Windows 7.

I don't see Easy Tune 6 installed. The driver GVTDrv64.sys is still being loaded so it can cause issues. Go to C:\windows\system32\drivers and locate that file a delete it.

Try and get me a minidump so I can get a better idea as to what's going on

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RELEVANCY SCORE 55.6

Hello,

I recently got a BSOD when I entered Sleep mode.

I thought a program which I recently installed caused the problem,
but I got another BSOD when I restarted my computer,
uninstalled the program and tried entering Sleep mode a second time.

My second thought was that the power cut today could have caused this problem, but I don't really know.
I ran WinDbg and got this:

Microsoft (R) Windows Debugger Version 6.2.8229.0 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\032412-20092-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`03268000 PsLoadedModuleList = 0xfffff800`034ac650
Debug session time: Sat Mar 24 20:27:44.980 2012 (UTC + 13:00)
System Uptime: 0 days 0:08:14.073
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
.....
TRIAGER: Could not open triage file : C:\Debuggers\Debuggers\x64\triage\oca.ini, error 2
TRIAGER: Could not open triage file : C:\Debuggers\De... Read more

A:BSOD when entering Sleep mode

You could try a System Restore, wouldn't hurt.

The file wsimdx.sys refers to Atheros Communications, Inc. Wireless Intermediate Miniport Driver that should be updated.

You can use information from this: http://www.sevenforums.com/crashes-debugging/219284-bsod-error-oa002afx-sys-oa002ufd-sys-ndis-sys.html#post1837607

Or find them here:
Atheros Driver Download
ATHEROS drivers for Microsoft Windows (Atheros?????)

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RELEVANCY SCORE 55.6

My 4 year old Windows 7 PC had always been good at going into hybrid sleep at the times that the power settings indicated. However, just a few days ago it stopped doing that altogether. I can still put it to sleep with keyboard shortcut, etc., but it will not go into sleep on its own. I've fiddled with the power settings and it makes no difference. Sometimes I notice that the hard drive light comes on for an instant every few seconds -- an observation more than an explanation.

Why has my 4 year old stopped wanting to sleep? What's a mother to do?!
 

A:Computer stopped entering sleep

As I would ask anyone that needed troubleshoot help at work...

Did anything change or was installed/uninstalled lately from the computer in question?
 

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RELEVANCY SCORE 55.6

Just recently my computer has not been entering sleep mode. Nothing changed from last week and now it doesn't go. I can select sleep from the start up menu but it instantly turns back on. I went into device manager and deselected all usb and my wireless mouse and keyboard from waking the computer. Still won't sleep but now can enter sleep mode from the start menu and will stay asleep. However won't enter sleep by inactivity. If I unplug the usb receiver the computer will enter sleep like it use to. What going on? Even changed the batteries, because this happened a year ago and it was becuase they were dying, but didn't help this time.

Thanks

A:Computer not entering sleep mode

Does the machine still go to sleep before it turns back on? If so, what output do you get if you run the command powercfg -lastwake from an elevated cmd prompt?

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RELEVANCY SCORE 55.6

I know this is a common issue and that it can be caused by a variety of things, hence the reason I'm posting. I have attached the Blue Screen View file. Any help is greatly appreciated

System: Win 7 home x64
Cpu: i7 2630 qm
Ram: 8gb ddr3 1333
Video: nv 540m

A:Bsod when entering sleep mode

  
Quote: Originally Posted by tarzant


I know this is a common issue and that it can be caused by a variety of things, hence the reason I'm posting. I have attached the Blue Screen View file. Any help is greatly appreciated

System: Win 7 home x64
Cpu: i7 2630 qm
Ram: 8gb ddr3 1333
Video: nv 540m


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is lis... Read more

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RELEVANCY SCORE 55.6

Computer crashes when entering sleep mode. The led blinks for 2 or 3 seconds before the bluescreen. When rebooting Windows displays the crash message. This happens every time the computer attempts to go to sleep mode. Computer shuts down properly. Worked fine until yesterday.

Windows 7 Pro Sp1 64bit Retail
Asus M4A78T-E Motherboard

Zip file attached

A:BSOD entering sleep mode

  
Quote: Originally Posted by Don188


Computer crashes when entering sleep mode. The led blinks for 2 or 3 seconds before the bluescreen. When rebooting Windows displays the crash message. This happens every time the computer attempts to go to sleep mode. Computer shuts down properly. Worked fine until yesterday.

Windows 7 Pro Sp1 64bit Retail
Asus M4A78T-E Motherboard

Zip file attached


This error is The INTERNAL_POWER_ERROR bug check has a value of 0x000000A0. This bug check indicates that the power policy manager experienced a fatal error.

Usually a bad driver. I am betting it is your Symantec. I would remove and replace it with Microsoft Security Essentials.

IF that doesnt help please upload any DMP files file may get, but I am thinking it is Norton.

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RELEVANCY SCORE 55.6

PC just BSOD while entering sleep mode

A:BSOD while entering sleep mode

Hi yowanvista

-The bugcheck code is 9F, this usually indicate device drivers.
The dump indicated that the problem was caused by the system driver for the PCI slots.\
-To fix this file, start an elevated command prompt (hit start, cmd, right click, run as admin) and type sfc /scannow. What happens?
-PCI.sys was a common issue with XP. Did your Upgrade form XP to Windows 7 ?? Or was it a clean install ?? If its an upgrade it might wanna consider clean install


Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.536\062810-20014-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`04b3a500?
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02e63000 PsLoadedModuleList = 0xfffff800`030a0e50
Debug session time: Mon Jun 28 18:01:55.165 2010 (UTC + 7:00)
System Uptime: 0 days 4:05:11.866
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloade... Read more

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RELEVANCY SCORE 55.6

I'm not sure if I've done this correctly, but hopefully it works.

I recently purchased a new laptop and noticed I get the bluescreen every so often when shutting down or entering sleep mode. Usually 50% of the time I get a complete reboot after putting the laptop to sleep. Other times that I've shut down the computer propertly, I get the how would I like to start windows screen and notification that windows has recovered from an unexpected shutdown. (after i just shut it down properly!)

Here is the info it seems you require
windows 7 64 bit
original os
OEM
purchased the laptop brand new about a week ago.

A:BSOD with new laptop when entering sleep

BTW I recently installed Mcafee antivirus plus, not sure why it wasn't detected. Either way, all of these problems have existed before i installed Mcafee, as well as after.

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RELEVANCY SCORE 55.2

hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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RELEVANCY SCORE 55.2

Hi,
I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?
Thanks.

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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RELEVANCY SCORE 54.8

Hello, This problem has just started occuring. I will either shut the lid of the laptop or manually enter into sleep mode, and rather than entering sleep mode normally, the laptop simply shuts down. I lose all the windows I have open every time. I cannot figure out why this might be happening, and nothing in the 'power and sleep' settings seem to help. Thanks in advance for any suggestions anyone may be able to offer. Brad

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RELEVANCY SCORE 54.8

Hey guys,

I recently bought an ASUS laptop with Windows 8, and occasionally it crashes when waking up from sleep mode or when I close it (fold the screen down).
Either way, it just freezes, with the screen blank, and sometimes it restarts on its own, generating an error screen with links to .dmp (minidump) and .xml files that are sent to microsoft for analysis.
So, I followed the procedures to BSOD posting, generating the file attached here, and I hope that someone can help me.
Thank you!

Some additional information: my laptop has lights that indicate wi-fi on, battery alimentation, and other things. Even after the crash, sometimes the keybord shortcut to wi-fi still works, turning the light on/off. That's the only signal of life that I can get from it.

A:Windows 8 crash when entering sleep mode

The reports are incomplete, please re-run the data collection app and let it run for at least 15 minutes (or until the app itself says that it's done). Then zip it up and upload it with your next post.

If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.





Processor may be overclocked!
Expected Frequency: 1800
Actual Frequency: 2394
Overclock Ratio: 1.33




The memory dumps seem to blame your IntcDAud.sys driver - a component of your Intel Graphics Media Accelerator
Please update the driver to the latest, Win8 compatible version.
Also, be sure that you have ALL Windows Updates.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)
LENOVO ATK Hotkey ATK0101 ACPI UTILITY (also found in Asus systems)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys

atkwmiacpi64.sys Tue Sep 6 21:44:52 2011 (4E66CC94)
ATK WMIACPI Utility
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys

AiCharger.sys Thu Sep 22 22:04:40 2011 (4E7BE938)
Asus Charger Driver [br] Likely BSOD cause - haven't seen recently (15Jan2013)
ht... Read more

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RELEVANCY SCORE 54.8

When I place the laptop in sleep mode (regardless of method of doing so), it restarts after coming out from sleep mode. Any sugestions for how to correct this would be appreciated.

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RELEVANCY SCORE 54.8

Can anyone assist? My PC is going into sleep mode and blue screening. I've looked at BlueScreenViewer and it says ntkrnlpa.exe is the reason. I've attached the zip file with html report and system scan.

My PC is a Dell XPS 420, Vista 32bit OEM, 4 years old, same os as came pre-installed

CPU is intel Q6600 quad core
Nvidia Geforce 210
Motherboard and power supply unknown

Please help someone clever out there!

Matt

A:Blue Screen entering sleep mode - help

I ran the last 6 dumps, all are inconclusive as to the the driver, but all are caused by a Driver Power State Failure, which in this case means a driver is not responding to the shut down command from the OS.

Most often it's Daemon tools at the root of the issue, try uninstalling Daemon tools lite and see what happens.


BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Users\Owner\_jcgriff2_\dbug\__Kernel__\Mini032812-01.dmp]
Built by: 6002.18533.x86fre.vistasp2_gdr.111025-0338
Debug session time: Wed Mar 28 07:19:00.195 2012 (UTC - 4:00)
System Uptime: 0 days 6:15:26.655
BugCheck 9F, {4, 258, 85f8e2d8, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
FAILURE_BUCKET_ID: 0x9F_4_ANALYSIS_INCONCLUSIVE
Bugcheck code 0000009F
Arguments 00000004 00000258 85f8e2d8 00000000
BiosVersion = A07
BiosReleaseDate = 02/25/2009
SystemManufacturer = Dell Inc.
SystemProductName = Dell XPS420
MaxSpeed: 2400
CurrentSpeed: 2394
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Users\Owner\_jcgriff2_\dbug\__Kernel__\Mini070612-01.dmp]
Built by: 6002.18607.x86fre.vistasp2_gdr.120402-0336
Debug session time: Fri Jul 6 03:02:03.659 2012 (UTC - 4:00)
System Uptime: 0 days 6:18:57.287
BugCheck 9F, {4, 258, 85f90d78, 0}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
DEFA... Read more

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RELEVANCY SCORE 54.8

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 8027 Mb
Graphics Card: Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1), -306 Mb
Hard Drives: C: 931 GB (851 GB Free); F: 1863 GB (1846 GB Free); K: 1862 GB (1839 GB Free);
Motherboard: Dell Inc., 0Y958C
Antivirus: ESET Internet Security 10.0.390.0, Enabled and Updated

I used to be able to put the computer to sleep after 15 minutes of inactivity, and upon pressing the blinking blue power switch, the computer would wake back up to the welcome window, where I would enter my user password, and the desktop would open. However, one day, try though I might, when I pressed the keys on my keyboard at the welcome window, nothing would respond to the key touches: no normal dots would appear in the password block or area. The only way I can get back to the desktop is to switch user, click on restart (bottom right of monitor screen), followed by a shutdown, then restart, click on user picture, and press keys to enter password, the password dots appear and the desktop opened normally - BUT THIS DOES NOT WORK AFTER WAKING BACK UP FROM SLEEP!!
 

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RELEVANCY SCORE 54.8

Hello all,

I have been having an issue with my computer sleeping and hibernating lately. When I force the computer into sleep or hibernate (sleep and hibernate are not set to occur after a given time) the screen shuts off but that's it. The fans and lights stay on and i think the HDD is still running (don't have HDD indicator lights on my computer). This doesn't happen every time however. I believe it is a power settings issue because this happened once before. After some guess and check, once I set the hard disks to not shut off ever, the problem was fixed. I reformatted my computer and the problem is back (yes I tried the hard disks again). The only way to return the computer to working state is to force shut down the system. All of my drivers are up to date. I've attached a txt file containing the energy report. Thanks in advance to any reply!

A:Windows 7 Computer not fully entering sleep

Assuming that all of your device drivers are up-to-date, carefully read the info here:

Windows 7 does not go to sleep

It helped to solve my problem. - Hope it will help you out!

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RELEVANCY SCORE 54.8

Hello,

I am new to this forum, and I was hoping to ask for some assistance. Lately, my laptop has been experiencing BSOD when entering sleep mode, and I am stumped as to why it is happening. Day-to-day usage is unhindered, but as soon as the computer goes to sleep on its own, it shuts down and reports an error when I start it back up. As per the instructions, I have attached the necessary information.

A:DRIVER_POWER_STATE_FAILURE error upon entering sleep mode

This is in your eventsys.txt file you uploaded

Custom dynamic link libraries are being loaded for every application. The system administrator should review the list of libraries to ensure they are related to trusted applications. Please visit Working with the AppInit_DLLs registry value for more information.

Its basically saying that something abnormal is going on with your applications.

It looks like theyre being intercepted.

Download Spybot search and destroy and run a scan, if its malware or malicious spybot will find most if not all of them..

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RELEVANCY SCORE 54.8

Hi,
This problem has started recently. Moreover, new software and drivers have not been installed. When I put my computer into sleep mode, it immediately restarts itself, and when it restarts, it produces the ?Windows Did Not Shut Down Properly? error.


Thanks in advance!

A:Computer immediately starts when entering sleep.

Try to updating the drive for your motherboard. It also might be a problem with Windows 7 that might fix it when it is re-installed.

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RELEVANCY SCORE 54.8

I have a Sony Vaio FW390 with Vista SP2. Everytime after I've used the SD card slot on my laptop and want to enter sleep mode, I get the following error screen:
The laptop then reboots and when Windows starts up again it says that there was an unexpected shut down. It appears that this error only occurs after I have inserted an SD card and then removed it. I haven't had any problems entering sleep mode when I haven't used the SD card slot.

How do I fix this problem?
 

A:Problem entering sleep mode in Vista

are you using the safely remove icon before pulling the card?
Also the card needs to stay in a while to benefit the machine.
just putting in the card will actually slow the machine.
it takes several minutes to write the card...page and the card now will be filled for use with the card..you have to go through an optimization time,which can be quite some time depending on how you use your machine.

basically you just put the card in,set it for ready boost and walk away a few minutes,then come back and use the pc....leave it in all the time.

Also the error you are showing also happens when ram starts to fail..i guess it is possible to have a bad card do the same thing.

Format the card ..check it for errors and try again.
 

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RELEVANCY SCORE 54.8

Hi all, I've looked around the net and seen people with similar problems but none the same and no solutions have worked so far. Every time I click on sleep mode the computer shuts down to a BSOD

I hooked up my brothers laptop to my computer and things were going fine, then his (brand new) laptop had a BSOD and when I went over to my computer it had one also. So I'm not certain of the cause but perhaps something related to that.

Here are the system specs
Intel e8400
4gb ram
Asus P5Q Pro
Vista Ultimate SP1
EVGA GTX260

I've updated my bios to the latest and have installed the latest chipset/usb/lan drivers from the Asus website.
Nothing is overclocked and bios is default settings

I've attached my minidump as I am unable to figure out the problem. Please let me know what else you need. Thanks guys!

A:Vista BSOD on entering sleep mode

From what I can see in your minidump file, everything is pointing to memory and misread memory. My suggestion would be to run Memtest86+ against your installed ram and see if any problems are reported. If this does not show any problems, then I'm sure that someone else in the forum will have another possible area to look after analyzing your crash dump.Hope this helps,

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RELEVANCY SCORE 54.8
A:BSOD + shutdown when entering sleep/hibernate

Code:
Nombre de host: SERVIDOR
Nombre del sistema operativo: Microsoft Windows 7 Ultimate
Versi?n del sistema operativo: 6.1.7601 Service Pack 1 Compilaci?n 7601
Fabricante del sistema operativo: Microsoft Corporation
Configuraci?n del sistema operativo: Estaci?n de trabajo independiente
Tipo de compilaci?n del sistema operativo: Multiprocessor Free
Propiedad de: FARMACIA
Organizaci?n registrada:
Id. del producto: 00426-OEM-8992662-00400
Since you are using a Dell OEM installation of Windows, try updating the Dell system drivers.

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RELEVANCY SCORE 54.8

Hello everyone, I have been reading these forums for the past week and none of them have solved my problem. Currently I am on Windows 7 Ultimate x64. I have just installed a new wireless network adapter. Previous to that I had installed an older card from Belkin (F5D7000) Which started my blue screen errors. The card was not win 7 compatible so I downloaded a Ralink RT2500 driver to run it. Which worked at the cost of BSOD errors. I've run system restores, tried deleting drivers, and uninstalling anything with belkin on it. Currently in my system I have installed a Netis WF-2113 Wireless network adapter. Which is PCIe, where as the Belkin was just PCI. I bluescreen whenever I enter sleep mode.

The computer itself is less than a year old, 1tb hdd, 16gb ddr3 ram, 1gb Evga 560ti gpu, sabertooth 990fx motherboard, and an 8 core amd bulldozer 3.1ghz Processor

Any help would be greatly appreciated. Thank you.

A:BSOD when entering sleep mode NDIS.Sys

Sorry, was a little hasty in posting that first zip.

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RELEVANCY SCORE 54.8

About ever 2nd or 3rd time I send my desktop into sleep mode, the display goes black, there appears to be disk activity for approx 10 mins until the system figures out there a problem and powers down. Everything works fine when I reboot. Windows states that it was unexpectedly shut down but irt resumes and everything is OK. It usually goes to sleep fine for 1 or more times, but then on the 3rd or 4th time it goes to sleep it crashes again. Any ideas?

- System has latest service pack and all security and windows updates are up to date
- Motherboard is a Asus P8P67 Pro with 16GB DRAM

Attached are the SF Diagnostic files

Thanks, Murray

A:System Crashes When Entering Sleep Mode

Hello mistermonday. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

And, if you disable USB Selective Suspend , is the situation remains the same?

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RELEVANCY SCORE 54.8

Occasionally when I attempt to put my laptop to Sleep it will never actually enter Sleep mode, and still be displaying that it's on (the HP logo will still be illuminated). It'll stay like that for an arbitrary amount of time and when I wake up it will be entirely off. Upon powering it up I get the message that says Windows was not shut down properly and then I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004F09060
BCP3: FFFFF80004258518
BCP4: FFFFFA8004969E10
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090312-18954-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-62275-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtClick to expand...

Here's my SysInfo:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU M 350 @ 2.27GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3893 Mb
Graphics Card: Intel(R) HD Graphics, 1722 Mb
Hard Drives: C: Total - 476837 MB, Free - 261771 MB;
Motherboard: Hewlett-Packard, 144C
Antivirus: Mic... Read more

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RELEVANCY SCORE 54.8

For some time now, occasionally (but more frequently these past two weeks) when I have my laptop enter either Sleep or Hibernate Mode, it will proceed to enter Sleep/Hibernate mode, but then hang on a blank screen for 10-15 min, and then I will get a BSOD with error similar to POWER_DRIVER_STATE_FAILURE or something (cannot remember exactly the name).

I have attached the needed zip file. If there is any other information that I could provide that would help, please let me know.

If anyone could provide some insight as to what is going on and how to remedy this, it would be greatly apprecaited!

A:BSOD on Entering Sleep & Hibernate Modes

Hello madkel.

You have a very old Intel storage driver installed.

Code:
8c218000 8c2e6000 iaStor (deferred)
Image path: \SystemRoot\system32\drivers\iaStor.sys
Image name: iaStor.sys
Timestamp: Wed Apr 16 05:37:31 2008 (48054343)
CheckSum: 000502DE
ImageSize: 000CE000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
You must to update it. Download and install this one.

Intel? Wireless WiFi Link Adapter

Code:
Irp is active with 4 stacks 3 is current (= 0x8aa020c0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 87f2a028 00000000 83335d5d-89d218a0 Success Error Cancel pending
*** WARNING: Unable to verify timestamp for NETwLv32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwLv32.sys
\Driver\NETwLv32 nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
And it is also very old.

Code:
start end module name
92616000 92c75000 NETwLv32 T (no symbols)
Loaded symbol image file: NETwLv32.sys
Image path: \SystemRoot\system32\DRIVERS\NETwLv32.sys
Image name: NETwLv32.sys
Timest... Read more

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RELEVANCY SCORE 54.8

Recently when entering sleep mode, the laptop does not go to sleep but crashes. When I go to restart the laptop, I get the windows as recovered from an unexpected shut down.

However I have noticed it does not crash, when I first turn the laptop on and at the choose user screen. Here it goes to sleep fine and resumes fine, any other situation and it crashes.

this has started over night, any ideas?

Thanks

A:Laptop crashes when entering sleep mode.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 54.8

Whenever I close the lid, the computer will not enter the sleep mode. It will still keep running and eventually display blue screen of death, as it says so when computer is turned on again.

Here are the computer specifications:
OS - Windows 7 or Vista
x86 (32-bit) or x64 - x64
What was the original installed OS on the system? - Windows 7
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? - OEM version
Approximate age of system (hardware) - 2 years
Approximate age of OS installation (if you know) - 1 year
Have you re-installed the OS? - Yes

CPU - Intel Core i5-2450M
Video Card - Intel HD Graphics Family
MotherBoard - ?
Power Supply, brand & wattage - ?

System Manufacturer - Dell
Exact model number (if laptop, check label on bottom) - Vostro V131

Laptop or Desktop? - Laptop

A:BSOD when closing the lid and entering sleep mode

Hi -

The dump was inconclusive.

See if Driver Verifier flags any 3rd party drivers - http://www.techsupportforum.com/foru...ed-473665.html

What is plugged into your USB ports?

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 54.8

Most of the time for he past few months whenever I set my PC to go into sleep mode, I get a BSoD, and the computer will either reset or shutdown. I will sometimes also get a BSod when I try to shutdown normally as well, although this has occurred less often, mostly because I prefer to Sleep than Shutdown. I've gotten around this lately by simply leaving my computer on at night in a performance power mode, but obviously this isn't particularly ideal.
I think this is most likely a driver issue, but I don't know how I would go about trying to fix this issue. Any help would be appreciated.

A:PC crashes when entering Sleep mode. Sometimes also at shutdown.

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 54.8

Hi Guys,
I'm having a very annoying problem where my laptop will begin to enter sleep mode, but instead of powering down it keeps running for a few minutes and then crashes.
When I start up my laptop again I get this:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80057DBA10
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA80060F5400
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071712-22916-01.dmp
C:\Users\Peter\AppData\Local\Temp\WER-145642-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

My laptop is a Samsung RC520 -S02UK
System Specs are listed here:
RC520 15.6" | NP-RC520-S02UK | High Performance Notebook - SAMSUNG UK - TECH SPECS

I've attached the .zip containing the System health report and the dump files.
If you can help in any way it would be greatly appreciated.

Thanks.

A:Frequent BSOD while entering sleep mode.

You're having USB issues (from the perfmon /report).
Do you have a Viewsonic VPD400/500 device? If so, please uninstall it, then remove the device from your system.

Your Broadcom Bluetooth device is disabled. Please re-enable it and then update it's drivers. If you wish, feel free to disable it again.

Your Panda Internet Security has configuration issues. Please:
- download a fresh copy
- uninstall the current copy from your system
- install a fresh copy, update it and perform a full system scan

Then please generate another perfmon /report (after rebooting) so we can ensure that the configuration issues have been resolved

The most likely cause of the BSOD's is (IMO) due to Hotspot Shield. We've seen a number of issues with this program recently. Please uninstall it and test to see if that fixes the BSOD's.

Please also replace your wireless network device drivers (from the PC Manufacturer's website) as they are also involved in this error.

Finally, please note the drivers dated 2009 and earlier in the table below. Then use the links below the table to get more info on those drivers - and then replace those drivers with a more updated version.

If the above steps don't stop the BSOD's, please zip up and upload any new memory dumps with your next post - and we'll see what we can figure out from there.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at: http://www.... Read more

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RELEVANCY SCORE 54.4

I recently started to have problems with my system crashing and BSOD when it went into sleep mode. I updated all of the drivers and have attempted different fixes but I cannot resolve this issue. When I attempted to do a System Restore, it, too, was unsuccessful and also crashed with BSOD. There is no apparent malware or virus; however, Windows doesn't recognize my Avira antivirus program, which is running normally. Any help anyone can provide would be appreciated! I've attached the dump files and the Performance Monitor results.

HP Pavilion Laptop (dv7 3060us)
System and OS less than 1 year old
4gb RAM
Windows 7:
- 64bit
- Original installed OS on the system
- OEM version

A:BSOD when entering sleep mode and with System Restore

Be sure to upload the output folder found in Documents. Right-click on it, and select Send to>New compressed folder.

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RELEVANCY SCORE 54.4

I keep getting BSOD when I try to put my 5 year old HP Pavilion dv6000 laptop in sleep mode, by either tapping the power button, or going through the start menu. This started happening a couple days ago, after Windows did an update.

I've done a system file check and it came up clean, and I also updated my video drivers, but to no avail. I don't really know where to go from here.

I also ran the SF Diagnostic tool, and attached the resulting folder.

A:BSOD when entering Sleep Mode on laptop, Windows 7 HP-32

Welcome aboard, Mike.

You may try to upgrade your DirectX.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 92d0b003, 97d72914, 0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGDMM_VIDPNTOPOLOGY_INTERFACE_V1_IMPL::GetPathImportance+118 )

Followup: MachineOwner

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