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Fingerprint reader stopped working immediately after Windows 10 Anniversary update (version 1607)

Q: Fingerprint reader stopped working immediately after Windows 10 Anniversary update (version 1607)

Hello. . .
I use the fingerprint reader to login to my Latitude E5550 every time. However, I was unable to do so after the latest Windows 10 update (version 1607).

It did still show in the Windows Device Manager (i.e., no "Unknown Device" listed)
I went into the DDP Console to try to register a new fingerprint (for troubleshooting), but it wasn't reading the swipes
I attempted to update to the latest firmware/drivers, but that only caused unknown devices to show up in the Device Manager (ControlVault Firmware v3.3.15.0 and ControlVault Drivers v3.3.14.68)
Switched back to the older driver (v3.0.48.26) and all devices were once again recognized

Any suggestions for how to get around this? It's not the end of the world, but I *really* like using the fingerprint reader (I paid extra for) to login. If I can provide additional helpful information, please let me know.
Thanks!

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RELEVANCY SCORE 200
Preferred Solution: Fingerprint reader stopped working immediately after Windows 10 Anniversary update (version 1607)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 113.6

Hi
Have seen several posts but no solutions. After a windows 10 update a couple of months ago, the fingerprint scanner stopped working. It recognises me but then says "your credentials could not be confirmed".
Microsoft have sent endless messages blaming the driver, the scanner etc etc. Finally they say it is an issue with the update, but they have not solution at this time. Good old Microsoft and their helpful updates, which you cannot avoid.
Anyone have the same problem and how did you fix it??
Thanks

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RELEVANCY SCORE 107.6

I have tried multiple times times to install the Windows 10 Pro, Anniversary Update to my desktop computer, a Dell Inspiron 560. Every time, the result has been a computer that will not start-up, ie. Windows does not appear to load/run. I have tried the WURepair tool and tried to repair the System Registry HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>ProfileList, all to no avail. I have had to restore my system with an previous Image to get it operational again. Has anybody else had this problem and been able to come up with an answer?

A:Trouble trying to install Windows 10 Anniversary Update, version 1607

Hello JRAllen72653 Welcome to the Ten Forums!

One advice I can provide here would be to try a different method for either update by upgrade or planned clean install which doesn't seem to be what you have been looking for. When the Redstone 1 update didn't even arrive here for 3 separate desktops as well as a recently new laptop where 10 came already on not seeing the update still lead to fail of the MC Tool to see the immediate online upgrade take place or create the usb media needed.

Twin solutions were then sought! The first in order to see all machines updated was to download the "windows.iso" by way of the MC Tool which equals both the 32bit and 64bit flavors for both the Home and Pro editions. We call that a "4 in 1" type of download that covers everyone.

The second item on the agenda did opt to use a 3rd party program not the Windows option to mount the iso downloaded onto each machine or run from a flash drive where the setup.exe main executable would be manually started to watch each upgrade install take place. Once all systems were set which included one desktop only lately being upgraded from 7 Home Premium to 10 Home and then still waiting for the update to go on before return to owner was to visit a MS download iso type page to grab both the 32bit and 64bit smaller Dual Edition iso downloads to keep onhand.

For a final fix to all older already made up flash drives for the Threshold 2 update last November as well as for Windows Insider P... Read more

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RELEVANCY SCORE 106

I've now tried installing the Windows 10 Pro Creator's Update twice, and both times my fingerprint reader stopped working for Windows Hello. I just get "Your credentials could not be verified". I've tried uninstalling and reinstalling the driver (and I'm on the latest), removing and re-registering my fingerprint, and I've also tried the trick I saw suggested elsewhere of switching to a local account, then back to a Microsoft account. That works temporarily but as soon as I switch back to my MS account, it breaks again. I've rooted around the BIOS but everything seems fine. I have the same fingerprint set on startup and that still works fine; Windows just doesn't recognize it, either when it's passed on from the BIOS or when I try to do it again manually. Has anyone had this problem and managed to fix it *without* reverting permanently to a local account? I don't see why that should be necessary and it definitely isn't supposed to be. I have reverted back to the Anniversary Update both times because of this issue.

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RELEVANCY SCORE 100.8

Does anyone have an HP Pro 3515 Desktop that will take the new Windows 10 Anniversary Update Version 1607 ? My HP 3515 works fine with the previous windows 10 version 1511, but will not update to ver 1607. I notice that HP has not currently tested HP 3515 for the latest update. Any help, or comments ?

A:Window 10 Anniversary Update Version 1607

Hi,Firstly I'd like to clarify: I'm not working for any hardware or software vendor. Your printer/scanner had been working perfectly for few years or even decades and now it won't do anything or only few things because of a new Operating system.Microsoft, Apple will never say "Warning: Using this new product, your existing hardware may NOT work at all". They only say their new products will blah blah ....They promise everything then put all the unhappiness, blames to hardware vendors.I believe developing new products is much cheaper than supporting older products and each product must have a life cycle, it must die loudly or quietly and the Operating systems will kill our hardware quicker. Many people just upgrade for a sake of the "bleeding edge", never know and/or research what the existing investments at home will work or not.Just my 2 cents. 

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RELEVANCY SCORE 100

Latitude E6230 fingerprint reader stops working after Windows 10 upgrade. Reader is recognized in Win7 but not in Win10. Reinstall OS several times, same results. Applied Dell security driver P5T4G but same result. Device status: This device cannot start (code 10) Current device power state cannot support this request. USB\VID_0A5C&PID_5801&MI_03

A:E6230 fingerprint reader stopped working in Windows 10

I am having the same issue on my latitude E6430

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RELEVANCY SCORE 98.8

It seems facebook app just open & closes right away on the Anniversary edition Version 1607 build 14383.187. I uninstalled & reinstalled app & no dice. I went also again to apps, features. facebook advanced options & reset still no dice. Anyone find a fix to this yet? or just another dud software.

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RELEVANCY SCORE 97.6

Prior to the update my computer never froze, suddenly one day after the update it happens non-stop.
I Google and found out a lot of people are affected.

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RELEVANCY SCORE 93.6

Windows update caused this problem on 22-12-2008 and I noticed this error last week.

Problem with Video Driver :
NVIDIA GeForce Go 6150 Video Driver - 7.15.11.5682
This is the video driver version for my HP tablet(HP Website). But windows update installed the latest version(7.15.11.7770) from NVIDIA. From that time onwards, my touch screen stopped working.
I contacted HP care and they advised me to follow these steps.
1) Uninstall the latest driver and install the 7.15.11.5682 driver by giving the video driver (devicemanager ->display adapter -> Nvidia 6150 -> uninstall)
2) Bios Flash (they provided the software)
3) Calibrate
I am done with the first two steps but still my touch screen is not recognizing the pen. So I couldn't calibrate.
When I contacted the HP care again, they are telling it may be because of hardware failure. My notebook is working perfectly except this touchscreen problem.

Again they asked me to do the driver installation in safe mode.
(Add/Remove Programs -> Remove only display adapter)
Driver installed successfully but in device manager it is showing the latest version.
I tried two times, but couldn't help. I can't install the older driver. pls help.


Problem with Fingerprint reader :
Finger print reader has not detected.
I contacted HP care and they advised me to install the driver for fingerprint reader.
After reinstall and restart, I am able to see that driver is installed ( through control panel -> add/remove p... Read more

A:touch screen and fingerprint reader not working after windows update

Full system recovery solved the problem.

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RELEVANCY SCORE 93.2

My fingerprint reader randomly stopped working a few days ago. I first noticed it when trying to log on to my computer because the reader doesn't respond at all and now it doesn't even give me the fingerprint reader option when it comes to the welcome screen.

Thanks in advance for this help, please let me know anything you need informationwise.
 

A:Fingerprint Reader Stopped Working

The only thing i can think of is uninstall then reinstall the driver for it and see if it works again. i have two ibm thinkpad laptops with that feature and i dont even use them because to me personally they are a nuisance and after one went haywire and locked me out of the computer i said i dont need this headache anymore.i had to take the hard drive out remove the driver for that and reinstall the hard drive. no more problems after that.
 

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RELEVANCY SCORE 93.2

The fingerprint reader on my W541 laptop stopped working.  It's been working for more than a year, and worked last week.  Now it's not working - not illuminated & doesn't read my fingerprint.  Going into 'Settings' (Windows 10), 'Accounts', & 'Sign-In Options', it says "Windows Hello is not available on this device".I believe 'Windows Hello' is the software that runs the fingerpront reader.Any ideas of what to look for to get this working again? I have not loaded any new software since last week (when the fingerprint reader was working).The last system update installed was:"Intel Corporation - Bluetooth - 11/14/2016 12:00:00 AM - 19.30.1646.853" - installed on 2/1/17 (4 days ago).The fingerprint reader worked OK after that update.  

A:Fingerprint Reader stopped working

First, look in the device manager and see what it says under Biometric Devices

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RELEVANCY SCORE 93.2

My fingerprint reader has stopped working again. It started working after the last Windows 10 update, but after some time it just stopped working. I got a message saying to "swipe my finger slowly". Other times it said to "swipe finger more to the left" But no matter how many times I tried the reader just did not recognized my fingerprint. Now the reader's light is not even visible when I swipe my finger. I have not updated Windows again since I'm waiting for the latest update of Windows Creator to be available for my laptop.  All the other available updates for my laptop were supposedly installed on 4-17-17 Any help? Thank you.       

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RELEVANCY SCORE 93.2

Hope someone can help me with this, Windows update offer me newer driver for my fingerprint reader AuthenTec AES2501A and after that update reader simply stopped working. If I try to enroll fingerprints it sais Windows did not find any biometric devices, also it says same at logon screen and I always need type password which is annoying. There are no 7 drivers for my laptop model, only Vista. I upgraded from Vista to 7, driver was installed under Vista and it did always work with 7 with no problem, stupid me I went and updated it I removed driver and now when I do new hardware scan Windows can not find driver for my device or if I tell it look online, it will install same driver that does not work. Vista driver comes with ThinkVantage security solutions and the installer simply will not run under 7 (operating system not supported error). What to do? Is there any way to make installer not check my system? Or how I get driver out from exe file? I don't want install Vista and then 7 again and all the programs, I will spend all day on it

A:Fingerprint reader stopped working

  
Quote: Originally Posted by Kika


Hope someone can help me with this, Windows update offer me newer driver for my fingerprint reader AuthenTec AES2501A and after that update reader simply stopped working. If I try to enroll fingerprints it sais Windows did not find any biometric devices, also it says same at logon screen and I always need type password which is annoying. There are no 7 drivers for my laptop model, only Vista. I upgraded from Vista to 7, driver was installed under Vista and it did always work with 7 with no problem, stupid me I went and updated it I removed driver and now when I do new hardware scan Windows can not find driver for my device or if I tell it look online, it will install same driver that does not work. Vista driver comes with ThinkVantage security solutions and the installer simply will not run under 7 (operating system not supported error). What to do? Is there any way to make installer not check my system? Or how I get driver out from exe file? I don't want install Vista and then 7 again and all the programs, I will spend all day on it



You can use the vista driver if you install it in compatibility mode. to do this right click the installer>properties>compatibility mode>check vista. then install

Ken

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RELEVANCY SCORE 91.2

Hi,I am suspecting a hardware failure, but wanted to check the forums first anyway.I have an X230 Tablet running Windows 8.1 Update. Fingerprint software 6.0. Was working fine (i.e. swipe to power on and log on to Windows and the Lenovo Password Mgr) until this morning. No more green light on the sensor, no function. Windows says that the fingerprint sensor is not available.It was still showing up in Device Manager, I uninstalled it as part of some troubleshooting and it's not being detected anymore now.Any ideas other than hardware?Thanks,SA.

A:X230 Tablet fingerprint reader stopped working

It sounds like hardware failure but try one more thing:
 
Reboot into BIOS setup (by pressing F1 at the ThinkPad logo screen).
Go to the security -> fingerprint menu.
There's an option about clearing the fingerprint sensor storage (or something like that).
What happens?
 
 

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RELEVANCY SCORE 91.2

I upgraded to Win10 last year. The fingerprint reader has been working fine since then. Recently it stopped. Device Manager says the device is working properly. SimplePass doesn'r report an issue. I'm still prompted for my fingerprint when logging into web sites. But the reader doesn't appear to be on. The light doesn't flash and my fingerprint isn't read. Device Manager lists the driver as: 1/7/20124.3.301.0 My SimplePass is: 6.0.100.276

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RELEVANCY SCORE 89.6

Hello all.
Running windows 10 pro 64 bit.
I've updated from Version 1511 to the anniversary update, 1607.
Or at least, I thought I did.
The update went well, no hiccups, no errors. Used windows update, let it downloaded and install and rebooted. Alas, system still shows OS Version 1511.
Used update again, same thing, rebooted, 1511.
Went to the windows site, downloaded the windows10upgrade9252.exe, ran it, same exact issue, rebooted, still showing version 1511.
Error logs show no issues. Disabled all external drives, turned off anti-virus, etc, repeated, rinsed, rebooted, still version 1511.
Only think I've not done is burned an ISO to DVD and updated from that.
Any clues as to what's going on?
Thanks!
Nelson Davis

A:Updated Version 1511 to anniversary update, 1607, but still at 1511

Did you download it from Microsoft
https://www.microsoft.com/en-us/soft...load/windows10

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RELEVANCY SCORE 87.6

The Fingerprintreader on my x240 worked fine until last week. After installing recommended software via Lenove, Win 10 donīt recognises der reader / sensor anymore. Windows Hello can not be enabled (was runnig fine before). How can I fix this? Thank you in advance

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RELEVANCY SCORE 87.6

ThinkPad T440p. Win 10 Pro 1703, OS Build 15063.632, Synaptics FP Sensors (WBF) (PID=0017) Driver 4.5.514.0 dated 5/23/2017. Since the last update having difficulties signing in from a cold start. Takes 4 or 5 swipes to log on. Resuming from sleep the reader doesn't work at all. Tried to update and/or add a fingerprint. When I use the finger I usually use it recognizes the print and says that it is already registered. When I try to add a fingerprint the app reports it is having trouble recognizing the input. Result is I have to enter password to resume from sleep.Any ideas or suggestions greatly appreciated. 

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RELEVANCY SCORE 86.8

Hello, fine people of the internet.

First thing, I apologize if this subject have been solved before.
I browsed through older threads for a while, and looked up on Google, but so far I didn't find a solution to my problem, or maybe I missed it.

I'm here because I'm encountering troubles since a couple days, when I installed the Windows 10 anniversary update.

Let me start from the beginning.

A month ago, I bought myself a new, quite powerful MSI laptop.
The main purpose of this laptop is musical production, using Cubase 8 and a couple of other programs.
For a few weeks, everything worked perfectly fine.
This new laptop allowed me to expand dramatically the possibilities of Cubase compared to my old system.
I could run big projects with 60+ tracks, heavy plug-ins and fancy virtual instruments super smoothly.

But a few days ago, the Windows 10 anniversary update installed itself, and since then, I'm having trouble with my programs.
For instance, Cubase shows heavy signs of CPU and RAM usage (called VST performances, in the program itself.
In the task manager, the CPU peaks at 20-25%) on another project I started a week ago or so, comprising 20 tracks, which used to run extremely smoothly (the said VST performances weren't reaching 2% before the update), but now performs super bad (VST performances now show a 20-25% resources usage when the project is loaded but idle, and the counter will suddenly ramp up to 100%, either if the project is idle or playing back, causing mass... Read more

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RELEVANCY SCORE 86.4

Good evening, my fingerprint reader/simplepass stopped working after my computer received an update this past tuesday. Let me give you a timeline of event. I tried to reinstall simplepass- it would not let me do it because I was told to remove aunthentec driver. I wasn't able to remove authentec driver in the begining, so I used the instructions in another post and did it via the registry. I tried to reinstall simplepass, it would not allow me to do it, saying I already had a software that perform the same function. tried system restore, failed about 6 times. deleted all programs and restarted to download simplepass and it worked, however, It is not the one that uses fingerprint data. I tried to reinstall my old simplepass, and it work This is the error I get after I finally was able to reinstall simplepass "The truesuite engine failed to initialize properly. Restarting the application, restarting the computer, or reinstalling the application may fix this problem. The application must now exit" so, how can I find the truesuite engine? thanks

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RELEVANCY SCORE 84.8

Just a heads up, I found OneDrive wouldn't open from the Start Menu after the Windows 10 Anniversary 1607 Update, it crashes before it opens to your OneDrive location in explorer.exe.  Reliability History shows the following:
Faulting application name: OneDrive.exe, version: 17.3.6390.509, time stamp: 0x5730e595
Faulting module name: KERNELBASE.dll, version: 10.0.14393.0, time stamp: 0x57898e34
Exception code: 0x406d1388
Fault offset: 0x000d96c2
Faulting process ID: 0x1758
Faulting application start time: 0x01d1ecff033313b8
Faulting application path: C:\Users\UserName\AppData\Local\Microsoft\OneDrive\OneDrive.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID:
Faulting package full name:
Faulting package-relative application ID:

This is a long time problem I've noticed with EMET, although it usually happens when updating EMET to a new version.  This time it was an OS upgrade that triggered it. 

To stop onedrive.exe crashing (or any other applications you have set in the application protections list that are crashing) you need to toggle the security setting in EMET, which for some odd reason fixes it.  For example:
1) Turn 'Certificate Pinning' to the opposite of what you currently have it set to, or change the 'Block Untrusted Fonts' to one of the other settings other than what you have it currently set to.  That makes the Quick Profile Name change to 'Custom
Security Settings'.
2) Then go to Quick ... Read more

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RELEVANCY SCORE 84.8

Upgraded my HP Pavilion 500 PC from Windows 7 to Windows 10 without a problem and have been running updates without issues. Now trying to run 1607 anniversary update keep getting "Unable to update reserved partition".  Whe I check using "diskmgmt.msc", check properties, right click on Disk 0, I see 100 MB and 100% free. I would have thought there would be a better solution than to go to a web site that wished to sell you software and provide a complex set of instructions. Any ideas??

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RELEVANCY SCORE 84.8

I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
Chipset Intel Chipset Driver 10.1.1.7IO Drivers Intel Serial IO Driver 604.10135.1001.53001MBI Intel Sideband Fabric Device Driver 1.70.305.16316TXE Intel Intel TXE Driver 1.1.0.1064TouchPad ELANTECH Touchpad Driver 13.6.3.1

A:touchpad stopped working after 1607 update

Touchpad is unresponsive as well as Acer support! HELP!!

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RELEVANCY SCORE 84.4

Dear All, I am using HP Elitebook 8440P with Windows 10 Aniversary build 1607.But HP ProtectTools Security Manager not support for windows 10. so, Iīve tried install the HP Client Security Manager but I get an error on Powershell near the end of installation, Error 1722.Have you any solutions for my problem? Many thanks in advance for your time and advice. Duy An  

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RELEVANCY SCORE 83.2

I recently updated Windows 10 Pro x64 on my Envy 14 to the new Creator Update from Microsoft and now Windows does not recognize the fingerprint reader. HP Simple Pass recognizes it when I manually open the app but will not recognize any fingerprint. I updated the driver manually through device manager to no avail and HP Update Assistant says there are no updates for my computer. Help please.

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RELEVANCY SCORE 83.2

Hi,
I am wondering if anyone else is experiencing this problem after the Windows 10 Anniversary Update.
When restarting, my laptop takes 5 minutes (no, that's not a misprint) to bootup. More specifically, that's the time taken from pressing the On button to the time I get to the login screen. I have an SSD drive in the laptop. While I am waiting for this to happen, the drive light is permanently on with no flickering. That's a LOT of drive access / throughput.
From there (logging on), there are no issues. Laptop is fine.
Here's a very weird thing. If I run cmd as Administrator and then run chkdsk /f and then reboot, the laptop (after it does the disk check and reboots again) will start really fast. Like it should. If I then reboot after that, it's back to the five minute thing.
I have tried the following:

Turned EnableULPS off
Tried turning off Virtual Memory or adjusting it to the recommended settings
Turning off Fast Boot
Taken the battery out while machine is off
Updated the drivers from the Device Manager
Unfortunately boot logging c:\Windows\ntbtlog.txt does not show log times and so I cannot see where the delay is.
Nothing in the Event Viewer since the delay happens before that.

Any ideas? The E6540 is supposedly certified for Update 1607. 
Many thanks.
Kind Regards
Nick

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RELEVANCY SCORE 82.8

I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
Chipset Intel Chipset Driver 10.1.1.7IO Drivers Intel Serial IO Driver 604.10135.1001.53001MBI Intel Sideband Fabric Device Driver 1.70.305.16316TXE Intel Intel TXE Driver 1.1.0.1064TouchPad ELANTECH Touchpad Driver 13.6.3.1

A:BSODs while browsing web; touchpad stopped working after 1607 update

Touchpad is unresponsive as well as Acer support! HELP!!

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RELEVANCY SCORE 80.4

Just upgraded from Windows 7 Pro to Windows 10 Pro. The fingerprintreader has stopped working. I can find the option to set this up but instal is greyed out as no driver available. Cannot find one on any support forum? Anyone else with this problem and sorted it please?











Solved!
View Solution.

A:How do I get the fingerprint reader working on Windows 10

Aug 11. I have been running Windows 10 updates each day since upgrading and today after a reboot the finger print reader started working? and remembered my print as well. I guess Microsoft dropped in a fix for this (which works for me) so maybe something to try?

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RELEVANCY SCORE 80

    i have windows 10 home edition on my hp 15. windows updates are set to install on auto on my computer. it updated my version from 1511 to 1607. the problem i have now is that when i put it to sleep, i have to power it off to wake it up, the wifi button is lit and is orange, but in the past it would be off and when i hit the enter button it would wake up . i know this is a issue with windows 10 but i had hopes to find help here, any help is appriecated.

A:windows 10 update to version 1607

Hello, Thank you for posting in the HP Support forum. You may need to update your drivers and adjust some settings in Windows in order to fix the issue. Here is more info: >> http://support.hp.com/us-en/document/c03383935>> http://support.hp.com/us-en/document/c03330139 Hope this works for you.

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RELEVANCY SCORE 80

Envy laptop L8Y93AV. I just installed the latest Windows updates and now my fingerprint reader is totally inoperative, It does not flash or respond at all even when tying to puy in a new fingerprint. PIN sign in works fine. Short of removing the updates (I actually believe they are supposed to increase security. ) now what?

A:Fingerprint reader inop. after Windows update

Hi , You might be able to use this Validity Sensor Driver: sp72114 Validity Sensor V 4.5.289.0  Link : ftp://ftp.hp.com/pub/softpaq/sp72001-72500/sp72114.exe In general, Series 6 HP SimplePass can run on Windows 10.  It was, and continues to be, robust and sturdy code. If you have truly lost the Series 6 HP SimplePass program AND if you do not have an Export of your Webcards (website / password backup) -- then you might decide to switch to the newer, and still supported, Series 8 HP SimplePass program. Series 8 HP SimplePass is not an "upgrade" from the older Series 6 version of the program; it is different code - that is, a completely different rendition of the SimplePass product. Series 8 HP SimplePass is written by Softex. Series 6 HP SimplePass was written by AuthenTec. You may, of course, decide to try and run Series 6 HP SimplePass; the program may run with your newer Validity Sensor Driver. Series 6 HP SimplePass:sp63224 HP SimplePass V6.0.100.276 Win7-8 Link : http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63224.exe  Series 8 HP SimplePass:sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit Link : ftp://ftp.hp.com/pub/softpaq/sp71501-72000/sp71729.exe  General rules: Pay attention to the Order of Events when (re)installing your driver and / or software:Sign-in Options matter ? if the system supports Native Windows fingerprint logon, you must assign and configure a PIN to e... Read more

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RELEVANCY SCORE 79.2

So my fingerprint reader isnt working. Tried hp simple pass but fingerprint option doesnt show up. Windows hello doesnt show up either. Tried updating the driver still nothing. Have tried a few different things from other forum posts to no avail. Any help will be greatly appreciated.

A:fingerprint reader on hp 8460p with windows 10 not working

1. Try steps from: http://support.hp.com/us-en/document/c037182402. Since this is a 8460P unit, install HP Client Security or HP Protect Tools software instead of SimplePass.

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RELEVANCY SCORE 79.2

Failed to install,
I have tried several times , but each time msg appears
failed to update, and system undoes changes .
First time for me this
( several occasions over the years have led to me needing to
reinstall updates, but this one is pretty unforgiving )

I need a trick to start the whole process from scratch I think
but how?
Can't restore to a previous version as option no longer available

A:Cumulative Update for Windows 10 Version 1607

Originally Posted by smileye


Failed to install,
I have tried several times , but each time msg appears
failed to update, and system undoes changes .
First time for me this
( several occasions over the years have led to me needing to
reinstall updates, but this one is pretty unforgiving )

I need a trick to start the whole process from scratch I think
but how?
Can't restore to a previous version as option no longer available



I had that also with this update.
So here is what I did to get over it.
I restarted it then ran the Disc Clean Up app
Which cleared all traces from the Disc
Then let it download and install, which took some time
Then it installed to 30% then Restarted then finished at 100%
Which again sat there for some time then flashed up it had finished and now running all ok on all my systems
Hope that may hopefully help you with your problem
Let us know how you get on
The one thing I found with this one, you cant rush it

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RELEVANCY SCORE 79.2

I have an HP Pavillion 500-267c desktop system running Windows 10 home edition with updates set to auto install. The currently running system (per settings) is 1571 OSbuild 10586.679. I get a popup message indicating an update to version 1607 has failed. The message also says the failure is due to being unable to update the reserved partition.How can I fix this condition so that the update to version 1607 can be installed,

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RELEVANCY SCORE 79.2

I have a X1 carbon 3444 with Windows 10. Fingerprint reader (FPR) was working fine. Sensor is a TouchChip Fingerprint Coprocessor by AuthenTec. The latest Windows 10 update around Christmas resulted in the FPR dissappearing despite device manager showing as working. Tried rolling back driver from 1.6.2.352 to 1.6.1.341 with no help. Tried uninstalling the Lenovo FPR software to see if Windows Hello would see it - but no. Reinstalled Lenovo FPR softwareg1f914ww_64.exe still no result showing Checked Bios and FPR is enabled.Contacted Microsoft who after checking my system and not being able to solve it advised to reinstall windows 10, which I did, and although being reassured this would fix it - has not. Anyone with any ideas?

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RELEVANCY SCORE 78.8

Hello, I am the owner of a small laptop, an Acer Switch 10, which only have 32GB of SSD memory inside. I also have a microSD *always* in of 128GB, and a normal 500GB HDD on the keyboard, if plugged, of course.

The internal memory has 6GB free right now, and I can't free anymore as windows folder has over 12GB and total usable space is about 19-21GB.

When I try to launch 1607 update with the upgrade tools, it tells me that I need 16GB free, and doesn't give me the option to choose any other device to store the installation.

If I use media download tool it tells me that it needs 8GB and also doesn't give me the option to select another storage.

Is there a way to install this update? Is it impossible? Am I missing something?

Thanks in advance!

A:Not enough space for anniversary update (1607)

Hello, whilst you can manually download an iso and create a bootable medium from it (mounting it would not be a viable option for you given your constraints) bear in mind a copy of much of your Windows folder will be created as Windows.old on your disk.. for possible rollback recovery. That will be there unless you delete it manually for 10 days from the upgrade.

Now people with 100s of Gb spare on C are also getting this message. One possibility is that (I believe) some 450Mb of unallocated space is needed on the disk. I had a quick read around on this and causes seem obscure 'MS is working on it'

However you are tightly constrained.. and one thing you don't want happening is partitions which are part of the Windows environment being created on a different physical disk.

The iso is about 3.08Gb if I recall.

So
a. Manually download an iso and create a bootable medium
b. Research space issues
c. Create a disk image of your working PC for security (Macrium Reflect (free) + its boot medium + external storage
d. Attempt the upgrade.

Note that for 64 bits, MS states 2GbRam + 20Gb hard disk min. Well, my C: is just over 40Gb, no Windows.old, and I have programs installed on D: not C: and data mostly NOT on C: so 20Gb seems very optimistic.

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RELEVANCY SCORE 78.8

I did a clean install of 1607 on a separate partition and encountered wifi and graphic issues. Unsuccessful searched for appropriate drivers which may be found with further searching.

However, my 3 year old Toshiba is running great on build 1511. Updates to 1511 were received this past Tuesday. And personally, for my needs, 1607 does not bring that much to the table. I did try the new Edge extensions but found the speed performance lacking.

Will older builds continue to receive updates ?

(Toshiba does not support my model for Win10)

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RELEVANCY SCORE 78.8

This one has to be the worst of them all. It has taken us back to '90s era when we had to do such stupid things such as take out USBs while installation, install drivers and do backups and all that stuff.

Few days back i decided to install the Annversary Update ie. 1607 update as people said it had many new and improved features. But unfortunately it turned out to be my worst ever Windows experience EVER. Even worse than the Windows 98!

Following unsolved issues which i have been facing so far:-

1) Initially it refused to update and i had to download the HUGE update again and again and again. Subsequently i realised that like old old days i had to remove the wireless receiver of my mouse/keyboard to complete the installation.

2) Even though the installation is complete, 6 out of 10 times windows gets stuck on the black screen and process ONLY if i remove the wireless usb receiver.

3) Cold boot and resuming from hibernation now takes AGES! Prior to the 'much awaited' update a cold boot took around 50 seconds and resuming from hibernation tool hardly 15-20 seconds. Now cold boot takes around 2-3 minutes and resuming from hibernation takes around 1.5-2 minutes. It always gets stuck on the login screen and processes the entered password as if it is negotiating from servers situated on Pluto!

4) My reliable tp link wireless adpater automatically gets unplugged every 2-3 hours or so. I have to unplug replug to make it work everytime.

5) *reserved for more stupid performance ... Read more

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RELEVANCY SCORE 78.8

This one has to be the worst of them all. It has taken us back to '90s era when we had to do such stupid things such as take out USBs while installation, install drivers and do backups and all that stuff.

Few days back i decided to install the Annversary Update ie. 1607 update as people said it had many new and improved features. But unfortunately it turned out to be my worst ever Windows experience EVER. Even worse than the Windows 98!

Following unsolved issues which i have been facing so far:-

1) Initially it refused to update and i had to download the HUGE update again and again and again. Subsequently i realised that like old old days i had to remove the wireless receiver of my mouse/keyboard to complete the installation.

2) Even though the installation is complete, 6 out of 10 times windows gets stuck on the black screen and process ONLY if i remove the wireless usb receiver.

3) Cold boot and resuming from hibernation now takes AGES! Prior to the 'much awaited' update a cold boot took around 50 seconds and resuming from hibernation tool hardly 15-20 seconds. Now cold boot takes around 2-3 minutes and resuming from hibernation takes around 1.5-2 minutes. It always gets stuck on the login screen and processes the entered password as if it is negotiating from servers situated on Pluto!

4) My reliable tp link wireless adpater automatically gets unplugged every 2-3 hours or so. I have to unplug replug to make it work everytime.

5) *reserved for more stupid performance ... Read more

A:Win 10 Anniversary Update 1607 - The Worst Ever?

Have you checked in Device Manager to see if you have any driver problems. It could be that some of your problems may be fixed by updating drivers. If that doesn't work you can try a repair install to see if it will fix your problems. Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

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RELEVANCY SCORE 78.4

Hey, ???

I'm just getting a Windows update now (ca. 10:13 AM Brisbane Australia) - my laptop screen suddenly went black and when things reappeared, previously-open windows were misaligned and differently sized.

The Windows Settings box which had been showing downloads (I had hit "search for updates") was blank. I rebooted it and it shows "Feature update to Windows 10, version 1607" downloading. I'd researched 1607 and had understood it amounted only to a download in megabytes if you already had 1511 (which I do).

I'm on metred connection - is this going to happen all the time??

ausgumbie

A:Feature update to Windows 10, version 1607 - WHY 3+ GIGS?

Originally Posted by ausgumbie


Hey, ???

I'm just getting a Windows update now (ca. 10:13 AM Brisbane Australia) - my laptop screen suddenly went black and when things reappeared, previously-open windows were misaligned and differently sized.

The Windows Settings box which had been showing downloads (I had hit "search for updates") was blank. I rebooted it and it shows "Feature update to Windows 10, version 1607" downloading. I'd researched 1607 and had understood it amounted only to a download in megabytes if you already had 1511 (which I do).

I'm on metred connection - is this going to happen all the time??

ausgumbie



Don't know you're whole situation, but that wording and the size of ~3GB sounds an awful lot like the Anniversary Update download.

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RELEVANCY SCORE 78.4

Hi:

Where to find KB3190507x-64 to get manual download?
Thanks, dbwin10

A:Cumulative Update for Windows 10 Version 1607 for x64 KB3190507

Normally, you check the Microsoft Update Catalog to grab stuff. But this is a cumulative update that's been superseded by a later update. Looks like MS is removing older cumulative updates when they post newer ones.

HTH,
--Ed--

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RELEVANCY SCORE 78.4

This is a brand new machine -- had it maybe 2 weeks.  Bought this configuration for games such as Rome Total War, Skyrim, etc.After the Microsoft -- Update for Windows 10 Version 1607 for x64-based Systems (KB3199986) on 11/08, the R7M440Graphics with 4 GB has stopped being recognized.The system now only uses the integrated R5 graphics which has limited memory.  Some games warned me and allow me to use main memory, others just lock up. The Radeon software shows it "Linked" to the R5 but it is not being used.Is there anyway to make the R7M440 the primary graphics?

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RELEVANCY SCORE 78.4

Now I go to updates and I get this Error can any one help please

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3176495) - Error 0x80070015

A:Cumulative Update for Windows 10 Version 1607 Failed

Solved

Downloaded this tool
https://support.microsoft.com/en-us/...troubleshooter

go to Settings update Advanced options click Give me update from other Microsoft //////

it worked

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RELEVANCY SCORE 78.4

Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3194496)

Three days ago my desktop tried to update 1607 3 times. Each time on reboot it says failed to update and reverts. Each day it tries again at shutdown.

Yesterday my second(son's) computer updated and all I could see was a black screen with a circle. Had to do a repair and it reverted back 2 two updates. Note, this computer does not have integrated graphics - so that fix process would not work.

Now the wife's computer wants to update but I am not restarting it - if hers goes down it will be hell in my household.

I looked on the web and don't see much about this update getting fixed by Microsoft. Any ideas what I should do? My main computer is asking to try again and it will just fail or worse - black screen. I told the family not to shutdown the wife's but I know at some point it will try to do the update on its own.

This is the worst mess we have ever had, but all I see are web pages about the anniversary update - not this one.

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RELEVANCY SCORE 77.6

Trying to install the KB3185614 (anniversary 1607) update, but getting the 'couldn't complete the updates undoing changes' messages after 100%.  System log shows a 0x8024200D error code. Tried.... 1. uninstalling all anti-virus apps, inc luding cleanup tools afterwards.2. deleting the SoftwareDistribution folder contents.3. downloading the update manually from the MS catalog site and installing from that4. doing an upgrade install using the latest 1607 iso on a dvd from within Windows Anyhting else I could try before I go for the last resort of a clean install using said dvd?. thanksjoe

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RELEVANCY SCORE 77.6

Hi there i am wondering if anyone can help i ran an sfc/scannow and got the attached log back i cant attach it here because there is not enough memory, its making the computer crash !!

thanks

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8083 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: 444 GB (331 GB Free); D: 444 GB (397 GB Free); F: 931 GB (524 GB Free);
Motherboard: SAMSUNG ELECTRONICS CO., LTD., NP350V5C-A06UK
Antivirus: Windows Defender, Enabled and Updated
 

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RELEVANCY SCORE 77.6

Hi, well my issue is that this update downloaded, but an error occurred and couldn't be installed. I didn't know what to do so I restarted my laptop and now its downloaded again. Should I just install it again or is there anything to do to make it sure it installs correctly? The update is listed as: Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3201845).
I'd appreciate any help at all. Thanks.

A:Cumulative Update for Windows 10 Version 1607 for x64-based Systems

In the other existing thread about this cumulative update there are more people with a failed first install but the second one succeded.
But it can take awhile so be patienced,min about 10 minutes.

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