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HDD hardware scan failed with Result Code: WHD00V002-BO7W4F

Q: HDD hardware scan failed with Result Code: WHD00V002-BO7W4F

Hardware scan of my TOSHIBA MK5055GSX - 465.76 GBs HDD failed a "Targeted Read Test" with Result Code: WHD00V002-BO7W4F. All other applicable device tests passed. Lenovo Solution Center Log File attached. What, specifically, does this indicate? Any suggestions or thoughts? System:G580 Laptop (Lenovo) - Type 2689Machine Type Model: 268959345881Windows 10 Home 64-bit

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RELEVANCY SCORE 200
Preferred Solution: HDD hardware scan failed with Result Code: WHD00V002-BO7W4F

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 115.2
RELEVANCY SCORE 115.2

HelloJust recieved a hardware scan results witht he following failure.Result code: WHD00V000-UL7XKHDevice: Intel (R) HD Graphics 520please advice...

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RELEVANCY SCORE 110.8

The desktop is ideacentre 700-25ISH, I bought it for less than two months and actually I was out of town for several weeks last month. It is basically brand new. I run the hardware health check from lenovo companion and got the error code WMB010000-WM7VJI. The reason that I run the test is just because the machine may power off abruptly everyday. And I once got a message like USB  port power surge after login. When the machine is down, I have no way to power it up. The only thing I can do is just unplug everything and use the desktop tomorrow.  

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RELEVANCY SCORE 98.8

After poking around on other threads, there's a chance this is related to the hardware drivers. However, I wasn't able to find a thread with this exact error code, so any help on what this means and how to correct it would be appreciated thanks! This is generating on a LENOVO ideapad Y700 series laptop (15 inch).













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A:ERROR CODE AFTER A HARDWARE SCAN, RESULT CODE: WVC007002-UM7YSI

Update your Intel Video driver and the false error from LSC should disappear.WVC007002-UM7YSIw=windowsvc=video cardtest 007result code 002um7ysi is a hash code of the serial number of your machine and useless info<unless you chose to send feeback info to Lenovo

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RELEVANCY SCORE 97.2

Just got this result. What does this mean??Thanks!

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RELEVANCY SCORE 97.2

Hi everybody, I performed a hardware scan and go this result code: WHD400000-UN7YZE What does it mean and what should I do? Thank you

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RELEVANCY SCORE 95.2

Can you tell me what this is for please?  I need to assess the potential cost of repair/replacement of pieces/parts vs new computer.  Thanks a bunch!

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RELEVANCY SCORE 95.2

During a hardware scan, the USB test Failed. I got a result code: WMB01A008-WL7A8I.Why did my computer fail the USB test? and how can I fix this probem??

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RELEVANCY SCORE 94

Can't seem to find this in support or forum. The only known regular issue I have is graphics stop/reset while browsing, don't know if it's related.THX!

A:Y700 Hardware scan fail, result code WCP03E000-UL7

WCP03E000-UL7BWG, got cut off

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RELEVANCY SCORE 94

Hello everybody, I ran Hardware Scan on my laptop (Lenovo Ideapad 700) and an error occured for the first time I own this computer. There is a problem with PCI Express - the result code is: WPE001001-WM7YWF. Could anyone help me, please? Thank you in advance. I attached print screen of the error and the log to this message.


























PCI_Express_Error_2.PNG ?65 KB

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RELEVANCY SCORE 94

I get the following failed result code when I perform a hardware scan via Lenovo Solution Center on the SanDisk SSD U110 16GB: WHD00V00S-UL7XVG. Does anyone know why I keep getting this error and how to fix it? I don't even know if this drive is being used for anything. It does not show up under my computer in windows explorer.Thank you! Here are details from the log file:Display name: SanDisk SSD U110 16GB - 14.91 GBs Manufacturer: SandiskModel: SanDisk SSD U110 16GBSerial: 134610403527 Firmware: U21A001 Size: 14.91 GBsPhysical sector size: 512 Logical sector size: 512 Logical sectors: 31277232 Supported standards: ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI, ATA8-ACS, ATA7-ATAPI, ATA6-ATAPI, ATA5-ATAPI, ATA4-ATAPI Spec version: Unrecognized Version Partition schema: GPT UNALLOCATED: 1.09 MBs Index 1 Size: 14.91 GBs-----Diagnostics SMART Status Test: PassedTargeted Read Test: Passed Random Seek Test: Failed Funnel Seek Test: Failed SMART Short Self Test: Failed-----

A:Lenovo T440s Hardware Scan Failure Result code: WH...

The device is a 16GB Solid State Drive (SSD) that is used by the Lenovo box to speed performance by caching frequently-used areas from the main hard disk. The error indicates a fault with the SSD (I have had the same problem on 2 different SSDs after using them for about a year each). I'm not sure why the SSDs seem to keep doing this - perhaps the write cycle count of certain blocks is reached too quickly in this environment, or maybe the ExpressCache software used for this function is not completely bug-free. You can continue to use the SSD as it seems from my experience that it continues to work, but not quite as efficiently as the faulty block(s) would mean the data there would be fetched from the Hard Disk after all. It would be good to hear more on this from Lenovo so that we can figure out the best course of action.

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RELEVANCY SCORE 94

After running my hardware scan for my Lenovo laptop, I got a final result code message:  W1ZAQMXWQ-8MKSW4FailedWednesday, February 22, 2017 10:38:22 AMHardware scan has detected one or more failures.Reference the error code below when contacting Lenovo support at http://www.lenovo.com/eticketDate run: 2/22/2017 10:38 AMDevice: ST500LT012-1DG142 - 465.76 GBsSpecifically, the view log pointed out SMART Short Self Test, SMART Drive Self Test and Targeted Read Test to have failled a "test". Does anyone know what this information means? What should I do to ensure that this problems can pass the test?Please note that I am no longer under warranty.  Thank You! 

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RELEVANCY SCORE 94

Hi - When doing my hardware scan, the MotherBoard PCI/PCI e test failed resulting in code: WMB008000-RO8YHK. I have also been having issues with a blinking cursor and a transparent white circle behind the cursor. I'm not sure if this is related, but does anyone know if I need to do a specific driver update or some other way to fix this issue? Thanks for your help!

A:Hardware Scan Fail - Result Code: WMB008000-RO8YHK

Might help to know the model number of your computer. 

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RELEVANCY SCORE 94

The Lenovo solution centre show failed,And the result code is WVC003002-UL7YLL., the issued device is intel(R) HD Graphics 530.How can I resolve that

A:Result Code: WVC003002-UL7YLL. Y700 hardware scan ...

=Call the support center or try another video card diag tool to confirm the error(if any).State your video item, you state intel. Do you have the latest driver installed?

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RELEVANCY SCORE 94

I just had the following hardware scan that resulting in a failed test on one of my storage drives. This comes after a major windows 10 update a few days ago.  See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test).  Can this be repaired or do I need a new drive? Thanks


























Lenovo Solution Center Log File.pdf ?116 KB

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RELEVANCY SCORE 93.2

Hi, I just bought a brand new Lenovo ideapad Y700 and when I ran the hardware scan, everything passed except for the mathematical operations test for my Intel(R) HD Graphics 530 video card, which resulted in a failure of the hardware scan and a result code of WVC007002-UK7W7N. What should I try to fix this issue?











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A:ideapad Y700 Hardware scan fail, Result code: WVC0...

Hi, I got this too with my Y700, it's down to the VGA driver rather than the hardware but it shouldn't affect any functonality so no need to worry about it. Hopefully Lenovo will issue a new driver soon to resolve it If you don't want to wait I managed to solve it by installing the most recent driver from the Intel website, please note you won't be able to run this from the .exe download, you'll need to download the zip file, extract it, and then install the driver from device manager.

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RELEVANCY SCORE 92

I just had the following hardware scan that resulting in a failed test on one of my storage drives.
 
This comes after a major windows 10 update a few days ago. 
 
See the attached report for more info on the failure (SMART Status Test) and the warning (SMART Short Self Test). 
 
Can this be repaired or do I need a new drive?
 
Thanks
 
 
Moderator comment: Model added to subject for clarity.


























Lenovo Solution Center Log File.pdf ?116 KB

A:Twist S230U - Final Result Code : W1R9BVEZS-AANTV4 after hardware scan

Hi Lenboy
Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you are getting an error code while running hardware scan.
Eventually Hard drive is going to fail, backup all your important stuffs & contact Lenovo for new hard drive if system under warranty.
 
I hope the above information helped you
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 91.2

I know I am behind the times using a Thinkpad T400 with Windows 7 Pro 64-bit but I am having a heck of a time using  this machine as it constantly freezes up.  I tried running the diagnostics and it failed on the SMART tests and did not complete the remainder of the tests ie video card, etc.  The final result code was:W1UKDVUB5-QE4MD9 Does anybody know what this code means - how much trouble am I in and why is this machine freezing up all the time? Thanks for any thoughts or assistance. Lorelei

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RELEVANCY SCORE 91.2

Hi,I got an issue with my laptop.It doesn`t start and goes in permant loop to the self repair mode after the Lenovo symbol apears.I made a fullscan from the Hardware.I hope somebody can help me.Thanks

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RELEVANCY SCORE 74.4

Please help me with the  below result code of Hardware Scan Result Code: WHD01V002-UL7AGH 300-15ISK LAPTOP (IDEAPAD)

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RELEVANCY SCORE 74

I the log seems to only provide the following code (no explanation I can find) for a warning associated with the Quadro M1000M videl memory test. How/where do I determine the significance/explanation of the result code to determine if the problem is sufficient to contact warranty support? Quadro M1000MResult Code: WVC007000-UM7V1E  Mark   


























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RELEVANCY SCORE 73.2

I have a T460s that is having intermitant blue screen.  I performed the F10 hardware test "Full", I got the Final Result Code U1DC7N9LS-QXAQMC.   I am unable to find a reference for it.  What does it mean? Thank you, DaveMc1

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RELEVANCY SCORE 73.2

i need help.my pc keeps crashing and im trying to figure out why.im running windows 10 updated from windows 8 latelyi im currently defragging my harddisc and updating driversthe problem is that after half an hour or two my pc freezes and the only way to restart is to hold down the power button or pull out  the battery. afteer restart i have another half an hour or something.  

A:Lenovo z50 result code from error scan of storage ...

I'm having the exact same issue but my Code is: WHD01V011-DL7C8J What does this mean?  Does it mean my HDD is knackered?  I run a Lenovo Diagnostics Test and it passed all barring a few - Smart Drive etc failed. I'm concerned my laptops faulty and wondering if it's quick, easy and CHEAP to repair. ThanksAsh.

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RELEVANCY SCORE 72.8

Hi, I just updated the Lenovo Solution Center installed on my Lenovo Yoga 2 Pro.I then performed a hardware scan and got the following result :no issue (green light and the following message : WMB008000-DK7X5L ) and at the same time a PCI / PCI-e Test showed as invalid (white cross on a red background). So what do I have to do ? It looks like the software tells me "no problem" and at the same time highlights an issue at the level of the PCI. Thanks in advance for your help Kind regards Philippe

A:Lenovo Solution Center - Hardware Scan - invalid result for PCI test

I have the same problem with my lenovo y700 :/

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RELEVANCY SCORE 72.8

upon scan I recieve the following hardware failure with subsequent result code. Not readily visible as to where to enter said result code for solution. Link is vague.  H50-55 result code WHD01V002-WK72OL   Thank You for your assistance and guidance.

A:hardware failure result code WHD01v002-wk72ol on H...

Hi there, Lisbun -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
You're issue might be similar to this thread.
 
Can you try to run an HDD stability test by running Lenovo's HDD Diagnostic
 
Or:
 
If you have a Western Digital drive, see Data Lifeguard Diagnostic for Windows
If you have a Seagate/Samsung drive, check Seatools for Windows
 
If you get any errors on the HDD test, your HDD is most likely failing and you will need to contact lenovo for service. 
 
Please update us how it goes.
 
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 72.8

I've look all over the lenovo website and can't find where they list what the result codes mean. I got an error code regarding memory, result code: wme800800-um7cfg Can someone tell me what the code means?

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RELEVANCY SCORE 72

Hi everyone. Can anyone tell me what this code means. It relates to a failure in the random pattern test on physical memory.  Does this mean I have a fault on my installed RAM.Any assistance is much appreciated. Charlie

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RELEVANCY SCORE 71.6

Hi everyone. anyone has any idea why smart status test fails on my Y510P machine running Windows 10 ?  I also get  SATA SSD on controller 0, port 4 at risk: SMART Event error on the Intel Rapid storage technology program. ??   

A:SSD Smart status test failed! Result Code: WHD00F...

I don't trust any SSDs to report SMART status correctly.  I suggest getting a copy of Crystal Disk Info (free) and see what it says.  

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RELEVANCY SCORE 70

My computer has been having some issues (Aw snap errors in Chrome, blue screen crashes). I ran the Lenovo diagnostics and received several memory errors (see the details below). My laptop is out of warranty. I'm trying to determine if the best course of action is to replace the RAM in my laptop. Final Result Code: W3TSB9J2JRG1-WJ4JJUModel: ThinkPad P50Serial number:BIOS version: N1EET85W (1.58 )Application Version: Lenovo Diagnostics Windows 4.29.0.30Product Name: 20ENCTO1WWWired Ethernet MAC Address 1: C8:5B:76:AA:CD:C2Wireless MAC Address 1: 28:16:AD:1B3:70Test Start Time & Date: 8/14/2019 11:43:19Test End Time & Date: 8/14/2019 12:03:37MemoryPhysical Memory Result Code:WME00RVV00PTK-UO7CMHUDI: Physical MemoryPhysical Memory: 16.000 GBResources:Resource type: BankIndex: 0Manufacturer: SamsungSpeed: 2133 MHzSize: 16.000 GBPart number: M471A2K43CB1-CRCSerial:Type: DDR4 8/14/2019 11:43:22 - Quick Random Pattern Test Failed (18s)8/14/2019 11:43:36 - Critical: Memory address 0x000001DCC03AEAD0 wrote 0xCFC731581D6C345B read 0xCFC721581D6C345B8/14/2019 11:43:40 - Advanced Integrity Test Passed (30s)8/14/2019 11:44:10 - Address Test Passed (16s)8/14/2019 11:44:26 - Bit Low Test Passed (24s)8/14/2019 11:44:50 - Bit High Test Failed (10s) 8/14/2019 11:44:56 - Critical: Memory address 0x000001DD69AAEAD0 wrote 0x1111111111111111 read 0x11110111111111118/14/2019 11:45:00 - Walking Ones Left Test Failed (101s)8/14/2019 11:46:41 - Walking Ones Right Test Failed (53s)8/14... Read more

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RELEVANCY SCORE 68.4

Hi,  My Lenovo Ideapad Y510p is rebooting continuously with BSOD and below listed stop code after applying Windows update.  Stop code- IRQL_NOT_LESS_OR_EQUALStop code- DRIVER_IRQL_NOT_LESS_OR_EQUAL (2 Times)Stop code- MEMORY_MANAGEMENTStop code- SYSTEM_SERVICE_EXCEPTION  (2 Times)Stop code- KERNEL_SECURITY_CHECK_FAILURE  I tried to run the Lenovo diagnostic tool and it has been failed for Physical memory, with a message  "Quick Random Pattern Test, Failed, Result code-WME0080000800-DO7A2J" Can someone suggest if there is a solution for this or there is an issue with RAM?  Thanks in advance. With regards,Akhilesh

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RELEVANCY SCORE 68

I don't really know what i should do and I hope this is the right board... W1F74XUFM-DMJNF5  ??

A:Hardware scan failed

The code is pretty much useless, but after the scan completes, you have the option to "View Log", which will display the results in plain English.    If you open the Lenovo Solutions Center, click on Hardware Scan, you will be presented the option to "See Last Results"   If you click on that option, you can then click on the 3.5" diskette icon above the "Final Result Code" to save the log to a file that you can then attach to a reply if desired. Cheers, 

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RELEVANCY SCORE 68

When I run my hardware scan as usual
 
my storage devices scan (Targeted Read Test) failed
 
so what can I do to fix it plz ?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G50-70 - Hardware Scan Failed

Welcome ytmh1989
 
1. What is your laptop model?
2. What is the storage devices being scanned?
You may want to check for disk error with Command Prompt (Run as Administrator).In the Command Prompt, type chkdsk /f /r c:
 
3. Run the storage device scan again.
 
PeterThinkPad X40 | ThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460

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RELEVANCY SCORE 68

When I run my hardware scan as usual my storage devices scan (Targeted Read Test) failed so what can I do to fix it plz ?

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RELEVANCY SCORE 67.2

I ran a Lenovo hardware scan earlier and everything came back as perfectly fine except one check. In general, I can operate a computer fine, but I am not an IT person by far. The scan states that there is an warning with my wireless local connection test. I use Comcast (Infinity) cable for the wireless router. Is this anything that I should be concerned about? Everything seems to be operating correctly. Thanks for any help!!! I tried to paste a small picture of the scan but it must be too big because it won't paste.

A:100S Failed Hardware Scan

This  is normal behavior and not a worry. Your wireless local connection was probably not connected at the time of the test. =Screen capture:Start button. Windows accessories>snipping tool. Mode= rectangular.Save as .png.  Insert .png with photos option on Forum reply. 

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RELEVANCY SCORE 67.2

Hello, I recently did a hardware scan and everything passed but the two things listed in the subject. Result code: WMEBW300-WL7DAE. I want to know what the solutions are to this problem if there is any. Thank you

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RELEVANCY SCORE 67.2

Hello, At my laptop's prompting, I did a hardware scan and it came back failed on the eMMC Storage Device Read Test, but doesn't really tell me what to do about it. This is the code it gave me: WHD100100-DL7CCG I just bought this laptop a few days ago, so I'm a little confused about how there could already be something wrong with it.  This is the exact laptop I have, if it helps: http://www.bestbuy.com/site/lenovo-ideapad-100s-11-6-laptop-intel-atom-2gb-memory-32gb-emmc-flash-st... Thank you in advance!

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RELEVANCY SCORE 67.2

Hi!Can someone tell me what this failure code means: WME800800-FL9D1KIt's related to a memory problem. Thank you!

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RELEVANCY SCORE 67.2

Hi!Can someone tell me what this failure code means: WME800800-FL9D1KIt's related to a memory problem. Thank you!

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RELEVANCY SCORE 67.2

I have a lenovo y 580 which I purchased in janurary. I ran a hardware test and failed the PCI Express Status test. I got the result code WPE001001-HI9D8E but I do not know what that means or how to fix it, please help. 

A:Failed hardware scan y580

Dear Customer 
 
Welcome in lenovo forums 
 
Please test the machine using an application called Lenovo Soultion Center Quick test , just use the below application to download and install that applicaiton :-
 
Link : http://support.lenovo.com/en_US/diagnose-and-fix/detail.page?LegacyDocID=LENV-DIAGS#lsc
 
Please run the test and let me know if you got any erros 
 
Thanks
Alaa





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RELEVANCY SCORE 66.4

The Lenovo Solution Center performed a hardward scan and it returned 1 error and instructed me to click on the link to submit an eticket. So I clicked on the link and got nothing but confusion from that point on. I can't find anywhere to submit a ticket to just find out what the error code is. All I get presented with are charged support options. I'm not experiecing any hardware issue as my systemseems to run just fine. But I would like to know what this error code points to. The code is"W1AH5U4VT-G4H1Z4". How can I find out what this is?

A:Hardware Scan Error Code

If you re-open the Lenovo Solutions Center and select Hardware Scan, on that page there is a See Last Results  link that will show you the report created during the last scan, and in that report it should show you what part of the test caused the error.    It may be something simple to fix with an updated driver (a lot of times it is just a video driver failing the Mathmatical Operations test), but hopefully that information will help you find a solution.    BTW  If it is the Mathmatical Opertaions test that failed, uninstalling and reinstalling the driver for your video card, or just updating to a newer version will usually fix that error. Cheers,

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RELEVANCY SCORE 66.4

Hi, allI had an error message from lenovo hardware scan,which says IRQ test failed and the error code isWMB01R010-WL7X0H.I am using my laptop T540p without any problem after BIOS update,but I just wonder why this kind of error is continuously reported.If anyone has the same problem, please share the knowledge.  Thank you very much! 










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A:Hardware scan failed: WMB01R010-WL7X0H

If you turned on Virtualization in BIOS Setup, this is a known bug with the hardware scan.  It is not an actual problem.  The next version of LSC is supposed to fix it.  Sorry for this trouble.

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RELEVANCY SCORE 66.4

I just got my Edge 2-1580 back from repair a couple of months ago because it stopped charging. According to the repair sheet it was a bad video card that was causing all of my issues. I can believe that since I keep receiving an error every time the computer would run a hardware scan. Well, every since I got my laptop back it charges, but it keeps crashing because of something about the display not responding. Well I ran a hardware scan and low and behold, i'm still having the same error for the video card. Of course my warranty expired while my laptop was in the middle of being repaired. What can I do to get this issue fixed? This is an ungoing problem and a huge inconvience. I don't want to computer to start charging again. Also, I use this computer for picture editting for my side business and I can't have it crashing every time I try to use Lightroom.Also, since i'm continuing to have the same problem with the video card, I don't think I should have to pay to get it fixed.I have attached a screen shot to show the error message I keep receiving.Error message


























Failed.PNG ?44 KB

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