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Explorer Crashes/Restarts when i click on any folder

Q: Explorer Crashes/Restarts when i click on any folder

Hello Hope all is well there.

My problem is that Explorer crashes every single time I click on a folder or try to open something from the desktop that is inside a folder.

Im not sure what is causing this problem, any suggestions?: 4-dontkno

Preferred Solution: Explorer Crashes/Restarts when i click on any folder

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I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Explorer Crashes/Restarts when i click on any folder

Hello, welcome to TSF..

do any of the folders concerned contain .AVI files? Does the same happen for all users on your PC and also in Safe Mode?

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Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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Seem to be having an issue all of a sudden. not sure how to fix it or even what might be wrong. when i right click on a disk drive in a file explorer it crashes then restarts. if your not sure what i mean i did screencap the experience and uploaded it here http://www.screencast.com/users/Otak...5-be8172d0205b

Any help with this issue would be greatly appreciated.

A:File Explorer crashes and restarts on right click

ummm.... why did i get moved tot he general discussion?

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I have had an on going issues with Vista crashing and then restart, some times it does it so quick that I hardly notice it because it was just the OS restarting not the computer rebooting. The how and why Vista would restart was unknown though I do remember a couple of times I would get a media player error but that was not consistant.

However, now the error is consistant and I can replicate it. On certain files, when I would RIGHT Click on the file to look their property Vista will crash and after scanning itself, restart up. At first I have not paid attention to the files in question but today I noticed that when I went to look at the properties for Gas Powered Games' Dungeon Siege 2, because it crashes every time I try to start it (I just reinstalled the game yesterday and while I ran into an online issue, was able to play the single player version fine but today when I tried to start the game it won't start and crashes).

I did two searches under Vista restarting and Vista restarting when Right Clicking properties and after reading the 75 results, there were a few threads that had very similar issues but they were locked and none of them had an answer.

So, let's try it again, anyone got a clue about this issue?

My system is an ACER, that I keep updated with Microsoft Update and protected by AVG as well as the Microsoft utilities.

A:Explorer Crashes and then restarts when Right Click on Properties

Are you sure its not just Windows Explorer crashing? I don't see how the OS could restart but not the computer. Try typing sfc /scannow into your start menu. This will check you system files and repair them if they are indeed damaged.

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I am trying to run a few different repairs but they all require me to right click and then run as admin. My problem is that if I right click any Icon or desktop anything explorer crashes and restarts. I can not find any way to give myself admin access. I am the admin of the computer and logged in under my account but it does not matter what account I log in under it always crashes. Is there any other way to run the CMD sfc /scannow?

A:Problem- Right click on anything and explorer crashes and restarts

Hello Dave84 Welcome to the Seven Forums!

You can start up the System File Checker tool at the Start>Run command line. (refer to image attached)

That won't require any right clicking on anything. You could even add the Takeownership option to the right click menu but will need to first repair the present Windows installation since this sounds like one or more system files are corrupted.

The other thought on this is a possible malware infection leaving you with corrupted files like the explorer.exe sheil file used by Windows Explorer as well as the Computer desktop icon for browsing drives.

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About since I installed jdownloader this afternoon (and afterwards removed "search protect" with AdwCleaner and Malwarebyte Anti-Malware), my Windows explorer regularly freezes.
It does so whenever I do a right-click on any folder or disk or on the free space inside a folder or disk.
It also crashes whenever I open folder, which I have not recently opened or to which I added a big file (bigger than about 1 MB) recently. I could open some folders since this error came up but after adding a file to them, this is not possible anymore. Windows explorer being able to open some folders is probably due to it cashing/indexing some information.
I can read everything using cmd (cd & dir) and execute files directly though.

In safe mode Windows explorer works fine.

What I did so far:
- Following this guide (Right-click is slow or weird behavior caused by context menu handlers) I removed all the handlers in the registry in HKCR\AllFileSystemObjects\shellex\contextmenuhandlers, HKCR\Folder\shellex\contextmenuhandlers and HKCR\Directory\shellex\contextmenuhandlers. Deletion of one handle in HKCR\Directory\shellex\contextmenuhandlers called "WorkFolders" only produces an error. I therefore could not delete this one. It did not help. Afterwards I recovered the registry keys.
- I used system recovery to switch back to a state from the day before yesterday.
- I tried disabling all the files in auto-start using the task-manager with no improvement.
- I ran &... Read more

A:Windows Explorer crashes on right click and opening folder

Windows Explorer is one of the most important program in Windows. When you open it, it does lots of things in the background such as updating the registry, updating the start menu etc...
Most of the problems are caused by Shell Extensions and I know you did some registry tweaks. However, before you go on, you need to run from the elevated command prompt:
dism /online /cleanup-image /restorehealthsfc /scannow <== Might have to run multiple times until you get the message: Windows did not find any integrity violation.Then use this link: Right Click Menu Lag on my pc

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I get the message Windows Explorer has Stopped Working ... Looking for a Solution ... will notify you if a solution is available.

Any ideas

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This happened recently after my sister downloaded something from the internet, and when I opened the folder to transfer it to her flash drive, a notification popped up telling me that, "Windows Explorer has crashed," and then it restarts (not the computer, just explorer. It sort of "refreshes" the desktop), then loads, and then crashes again.

I can still use my laptop normally from adjacent accounts, and when I tried deleting the file (the source of all of this, I'm assuming) it says that I need the permission of my main account, even though this account that I am currently using is also and administrator.

Can someone give me a little help? If there is none to be found I can use this side account for a while until something can be done, but it is incredibly inconvenient.

I am using Windows 7 currently.

A:Windows Explorer crashes, restarts, then crashes again

The computer is probably infected with a virus or other malware. Post this in the Virus and Malware Removal forum:

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I'm working on a computer for a client and have found it to be the most problem filled machine I have ever delt with. Spybot and ad-aware removed between the two of them over 1000 spyware files, I had to un install several bad programs, and stinger found 7 critical viruses. . It also will not connect to the Internet, it has been configured to the shop's network and I can ping other computers in the network no problem, I can even ping the gateway, but it cant connect to or ping any site beyond that...and finally, explorer restarts anytime you right click on a file on the desktop
I did manage to get highjackthis on to it and move the logfile to this computer on my USB drive and so here it is

BTW Its running windows 2000pro w/ service pack2

Logfile of HijackThis v1.98.2
Scan saved at 9:02:56 AM, on 11/16/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\COMPAQ\CpqWebDMI\webdmi.EXE
C:\Program Files\Executive Software\DiskeeperLite\DKService.exe
C:\Program Files\Compaq\LCRMS\LCRMS.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\... Read more

A:HELP:Explorer restarts when you right click and much much more!

Right-clicking cause Explorer to crash!
This behavior is common with systems that have the DivX Video Compression software loaded when installing SP2. Currently, older DivX software is not compatible with SP2.

Update (9/8/2004): DivX 5.2.1, has been released. The version is compatible with Microsoft Windows XP SP2 and can be downloaded from the DivX site!
Work-around if you don't want to install DivX 5.2.1 or have no time to download it:

Click Start>> Run. Type in: regedit

Navigate to: HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\EncodeDivXExt

Delete the EncodeDivXExt key

Close Registry Editor and restart Windows

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I have been using my computer all day without any issue. I just did a full backup of my computer onto an external drive (as I do most days) and when it finished, I then went to copy and paste a file on my computer. As soon as I right-click anything on the computer I get Windows explorer has stopped working and it restarts. I tried restarting the computer, same thing. I tried restarting with last good configuration, same thing. I tried starting in safe mode and it doesn't happen. I then restarted into normal mode and it still happens. I am quite sure this is not a virus as I haven't done anything likely to have caused that all day and there are no other symptoms. I have not installed anything new - software or hardware. I think it is a case of a file becoming corrupted. I hope someone can guide me through the best options to try and fix this. I really really really don't want to do a complete reinstall of windows. I would rather not do a system restore either as I did one once before with Windows 7 and it took hours and I have read other people having issues with that and with it hanging.

I am wondering about whether to do a scannow system file check?


Edit: I have searched online that some people have related this to context menu handlers .... please note that this does not happen if I right click the empty desktop, or an icon on the desktop, or within a folder directory. But if I right click any file or f... Read more

A:Windows explorer restarts every time I right click

The good news is that I seem to have resolved this myself. I checked Event viewer and found that Sugarsync was crashing. I don't need Sugarsync any more so I uninstalled it and now things work again. The bad news is that Sugarsync is also on my husband's computer and he does need it, however to date it is not causing an issue. Hopefully it stays that way because we have a paid subscription to use it. Perhaps I had an old non-updated version. Will wait a few days before marking solved just to be sure....

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This problem had accured after I terminated DrWatson post.. degbugger issue.

And is preventing me from using my computer normally.
so far my attempts to fix this and reading up on this at forums were unsuccessful. no replies received to help requests.....

ANY help is greately appreciated.

Thank you.
Thank you.

A:EXPLORER.EXE restarts every time I click on any Shortcut

Hi. What attempts [in detail] did you try so that we'll know what not to suggest.... and what can you not do on computer?

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hello all,
like the title says, when i try to open a folder, it opens a new window instead in the same window. can anybody help me?
help would be appreciated. (sorry for my english)

A:double click on explorer folder opens a new folder

Hi. Welcome to TSF.

Open Control Panel, double-click Folder Options and select the General tab. Select the Open each folder in the same window option and click OK.

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Here is the info: I appreciate your help fellas...I don't know where to start.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6001.18164
Application Timestamp: 4907e242
Fault Module Name: MpegAudio.dll
Fault Module Version:
Fault Module Timestamp: 43f6f1d9
Exception Code: c0000005
Exception Offset: 00001d20
OS Version: 6.0.6001.
Locale ID: 1033
Additional Information 1: 40d4
Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
Additional Information 3: 40d4
Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

A:Computer crashes when I click on certain folder

MpegAudio.dll belongs to a program from DScaler Team and occurs in it's MpegAudio Module
I'd suggest uninstalling that program to see if it fixes the error.

If it does, then download a fresh copy from the author's website and install it.

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Hi this just started happening today. I'm not sure what happened to trigger it. I have run virus scan and it didn't found any infected files.

Explorer.exe will load when my machine starts up. About every 5-10 seconds, it will close, meaning my desktop blinks off. Another 10 seconds later (or around that) explorer.exe will start again and my desktop will come back.

Eventually, it stops trying to load and the desktop stays off. I can go to task manager and run explorer.exe to repeat the process of having explorer.exe run, stop, run, etc.

I don't receive any error messages when this happens.

This machine has the latest Microsoft updates incl service pack 2.

Any help would be appreciated.


A:Explorer.exe continuously crashes/restarts

After restarting in safemode and checking event-viewer, I saw the following:

"The shell stopped unexpectantly and explorer.exe was restarted"

I don't know what that means or how to fix it.

Any suggestions?


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I've been getting frequent explorer.exe crashes.

The eventviewer give this rather unhelpful log.

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: mfc120u.dll, version: 12.0.21005.1, time stamp: 0x524fa0af
Exception code: 0xc0000005
Fault offset: 0x0000000000139655
Faulting process id: 0x73c
Faulting application start time: 0x01d2660c8ccec79e
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\mfc120u.dll
Report Id: fc5b48eb-d344-11e6-99d9-94de80ae7897
Is there anyway to find out whats causing this?

I've run AV scans (malware bytes, + windows defender), nothing was found.

A:Frequent explorer.exe crashes and restarts.

Schedule a disk check: open cmd window and type chkdsk /f

Open cmd window and type sfc /scannow
SFC /SCANNOW Command - System File Checker

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My explorer.exe constantly crashes and restarts; however, when I go into safe mode it works perfectly which means it is a driver problem. So I began to use the app, DriverView, to look at all the drivers I have and sure enough I find 3 very suspicious files that are most likely the cause to my problem.They looked suspicious because their file type was listed as unknown and their description was blank.the three files were:dump_dumpata.sysdump_dumpfve.sysdump_msahci.sysThey are said to be located at C:\Windows\System32\Drivers but when I looked there i couldn't find them. I tried scanning for viruses in normal and safe mode using AVG but I found nothing. I then uninstalled AVG and installed Avira. I also scanned in normal and safe mode using Avira but I still found nothing. The virus blockers i used also were updated. For some reason I just can't findi them. I shut down explorer.exe and then i ran HijackThis. don't know if that affected the log. Anyways here it is.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:49:48 PM, on 6/30/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskhost.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\IDT\WDM\sttray.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program F... Read more

A:explorer.exe crashes and restarts continously.

I decided it was better to just format my laptop. Don't need help anymore

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Here is the error log from one of the crashes.

Windows Explorer

Stopped working

‎18/‎09/‎2010 18:52

Report sent

Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

Extra information about the problem
Bucket ID: 20355333
It usually happens when I download something, or when I try to play certain games such as CoD 4 but only when I try to connect to an online server. It also used to crash whenever I loged into windows and had nod32 running but I've uninstalled nod and that problems gone.

A:Windows explorer crashes/restarts

sfc /scannow
fixed the problem for me aswell, thanks

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Hey guys, I'm new here. Hope you guys can help fix this problem I've encountered many times. Whenever I try to select or view a particular folder or file, my Windows Explorer crashes. This is what I found in Event Viewer:The Details:- System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-10-14T10:11:40.000000000Z EventRecordID 359425 Channel Application Computer user-PC Security - EventData Explorer.EXE 6.1.7601.17567 4d6727a7 DivXMFSource.dll 4cffcf66 c0000005 0009b890 1044 01cda9f0e1b8c595 C:\Windows\Explorer.EXE C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll 8b51d578-15e7-11e2-8c46-002618833b83Thank you for your replies

A:Windows Explorer crashes and restarts

Did you try uninstalling DIVX software from add or remove programs?Downloadmini toolboxCheckmark following boxes: List last 10 Event Viewer log List Installed Programs Click Go and post the result.

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It gets pretty annoying, so I am looking for a fix, here is some more information:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: korwbrkr.dll_unloaded
Fault Module Version:
Fault Module Timestamp: 49e03745
Exception Code: c0000005
Exception Offset: 6a797d32
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I think it has something to do with Korean Typewriter or something. Help is really appreciated. I currently am running with nothing but AVG in my system tray, but I want to run all my programs without it crashing if its possible.

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I first noticed that explorer would crash a few weeks ago after I stumbled across an infected .wmf file while surfing the net. I was logged in under my limited account and my anti-virus detected the .wmf but it could not take action, I believe due to the fact I use system restore. I finally was able to delete the .wmf after which I ran several different scans and could not detect anything except Microsoft (R) HTML Application host had been altered (24,576 bytes to 24,064 bytes), so I replaced the file (note: explorer was already crashing before this point). The only time it seems to crash is once in a while when I click on My Document, Control Panel, My Pictures etc...

Logfile of HijackThis v1.99.1
Scan saved at 8:19:13 PM, on 3/7/2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my... Read more

A:Solved: Explorer crashes then restarts...

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I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

A:Windows 8.1 - Explorer Crashes then Restarts

Please following the instructions here..

Link: Blue Screen of Death (BSOD) Posting Instructions

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I have Windows 7 with SP 1 on an HP Pavilion 64 bit. For about a month I have been having issues with Windows Explorer crashing. It happens about 90% of the time when I right-click on a folder or file, and about 75% of the time when I select a file and then go to the menu to try to delete or open or whatever. Last night I did a repair install of Windows trying to fix it, but when it finished this morning I found the problem still happening.

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Well, when I right click on a file, my explorer crashes and so does the Dr Postmortem Watson thing.
Also, on my friends computer, the windows firewall can't enable. Any suggestions?

A:Right click crashes explorer

Step one would be to read the five steps link in my signature below and post a hijackthis log on the appropriate board.
Once they certify you are clean ; the next step would be to boot to safe mode by tapping F8 once a second on bootup until you get an options menu and choose safe mode.
Login with user name Administrator (not your usuall name) and leave password blank if you have not protected it.
THen go to control panel / users and create a new account (different name and password ) with administrator group membership.
Restart your computer and login to the new account and let us know if it has the same problems.

Also , on the firewall not working go to start / run and type services.msc and hit enter
Locate windows firewall and make sure it is set to automatic startup and started.
If it will not start there; make sure RPC and WMI services are set to automatic.

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I'm trying to edit the command line of one of my shortcuts, but starting today all my right-clicks on my desktop cause Explorer to crash with this message:

Windows Explorer

Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

Blah blah blah

The only thing new that I've done today is add another monitor. I didn't have Nview installed, so I uninstalled my old vid card drivers and re-installed the latest to get nview, so I could use multi-displays. The problem started when I was using horizontal extention, but now that I'm back to just a single monitor it still does it.

Did I do something to make Microsoft hate me???

A:Explorer crashes when I right-click something?

Hmm, it seems to be any .exe file only (or shortcut to .exe) and explorer crashes no matter what I do to it (click to change its name, right-click to go to its properties, etc.)

I can right-click and change the names of other types of files like excel spreadsheets and .txt files....

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Crashes if I right click on my HardDrive icon to see the size.


A:Right Click Crashes Explorer

I know exactly how frustrating your problem is.

On one of my computers running WinXP Pro with SP2 I had the same problem when right-clicking on any file or folder in Windows Explorer. I setup a new AMD Athlon 64 3400+ today and after installing numerous apps I ran into it again.

Since it only happens when I right-click I thought it must be related to the context menus. A quick Google search found an excellent freeware app named ShellExView 1.10.

Available here: http://www.soft32.com/index-2-2-3-15-4.html

Run it and it will show all your file extensions with info on each such as Type, Version, Product Name, Company, Filename, etc..

Click on the "Type" column header to sort it. Look at the items with "Context Menu" as their type. Odds are one of these is causing your problem.

Select all of the Context Menu items, then go to "File\Disable Selected Items."

Restart your computer and see if the problem is solved. If not I'm sorry I couldn't help. If it is solved you may want to enable the items one at a time until your problem reappears. Then just disable the problem item again and you are good to go.

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I've just starting having real trouble with Windows Explorer in Windows 8.  Whenever I right-click on anywhere in a local file, or right-click on a local drive, Explorer freezes. I cannot even create a new folder without Explorer crashing.  As
I can't right click anywhere, I can't take ownership of the folders to confirm that this isn't a permissions issue. I'm really at a dead end with this.
I have seen that people have had a problem with this in the past when right-clicking on items in the left-hand pane in Explorer, but this problem is much more widespread, as it is affecting every local folder. I followed the advice given in previous posts.
I downloaded ShellExView and disabled each item of the Context Menu type that was non-Windows in turn to see if that solved the problem. I then tried disabling all items that were non-Windows to see if that would work. Neither worked and I still have the problem. 
The technical details of the error from the Action Center are below:
Windows Explorer

Stopped responding and was closed

?16/?03/?2013 20:51

Report sent

A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: explorer.exe
Application Version: 6.2.9200.16433
Application Timestamp: 50763312
Hang Signature: 0cb2
Hang Type: 0
OS Version: 6.2.9200.... Read more

A:Explorer crashes when right-click

The Windows Explorer behavior when you use mouse or keyboard should be the same. The issue you described can be caused by third party programs or Windows Explorer add-ons.
You may boot in Clean Boot Mode to troubleshoot
If the issue occurs in Clean Boot Mode, you may use ShellExView. 
Run ShellExView, in the pane sort the entries with manufacturers. Disable all non-Microsoft *.dll files, and check the result. If the issue does not occur, one of the files can be the culprit. We could narrow down it one by one.Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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this has been happening for a long time now and im finally fed up. whenever i right click on a folder while in "details view" it hangs the pc then closes the explorer window. not always but most of the time. this happens also when i right click to delete something. seems to happen more with large files like .vob DVD files

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Each time i right click on any file on any folder, explorer freezes, and I have to restart it.

I've already tried with a clean boot and with disabling all the non Windows shell processes, but nothing worked so far.

Does anyone have any suggestion?

many thanks!

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Hi everyone!!

I have a problem sometimes when i made a right click on random items on my computer, because while vista tries to display the right click menu an error appears saying that EXplorer has enconter a problem and must be restarted.

Sometimes does this, and sometimes not, but always when i right click an item.

Any ideas??

Thanks in advance...


A:Explorer crashes on right click!

Hello DRX, and welcome to Vista Forums.

You might check these links to see if they might be able to help you.

Right-click is slow or weird behavior caused by context menu handlers


ShellExView - Shell Extension Manager For Windows

Hope this helps,

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I am at my wits end....my teenagers did something last night and now my windows explorer keeps crashing and restarting in a continuous loop ....all icons and taskbar dissappear every few seconds as this is happening and it is impossible to do much of anything.....with a very quick click I am on firefox, ....I ran avg, Windows malicious software removal tool ( removed trojan:win 32/fake xpa) and tried spybot, but cannot run it for some reason.....I am reasonably knowledgeable about computers, but not quite sure what to do with this one.....I ran hijackthis and will paste it below...any help is greatly appreciated..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:23 PM, on 6/12/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:... Read more

A:Windows explorer continuously crashes and restarts

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly. Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while. Help me out!

Thanks in advance!

A:Windows Explorer crashes and restarts randomly

See this post:

Checking for Updates hangs after Disk Clean Up

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After days of troubleshooting via trying resolution methods from various forums, I finally have to submit a help topic, because I am out of ideas short of re-installing windows.

explorer.exe crashes whenever I do one of the following items:
- Right click on desktop to see display properties; the right-click menu never comes up; explorer just crashes. (I can get to the display properties fine through control panel.)
- Open up Start/Programs and enter an application sub-menu. Explorer doesn't crash until the sub menu opens, sometimes instantly, sometimes in a few seconds.
- Hovering over an icon on my desktop. Explorer does not crash when hovering over shortcuts, only when I hover over a file sitting on the desktop.
- Trying to open My Computer. A window opens up and the flashlight appears momentarily, then explorer crashes, which also closes the window.
- Trying to browse files via Start/Run or through Task Manager. Explorer crashes after several seconds, regardless of which drive or directory I am browsing. There may be an additional pattern there too as the time it takes explorer to die varies, but I have yet to determine a pattern if there is one. For Start/Run, the window closes, for task manager, sometimes the window freezes when explorer crashes and restarts, and the task manager icon in the task bar never goes away until I pass over it with my mouse.
- Trying to open up administrative tools from the control panel. Other controal panel options ... Read more

A:explorer.exe crashes and restarts at specific times

I forgot to mention, I'm running XP SP3.

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Hi all,
I am having a list of problems like control panel not opening,explorer crashes and restarts every now and then. I have installed DDS and Combofix...I have given their respective logs below.
Please help me to get rid of this thing that makes my pc useless.
Thanks in advance.
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16450
Run by HP at 11:37:14 on 2013-05-27
Microsoft Windows 7 Home Basic   6.1.7601.1.1252.91.1033.18.3998.2252 [GMT 5.5:30]
AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\sys... Read more


Please help me :-(

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So for the past month or so, explorer.exe has been crashing continuously. It happens on several occasions...

-Most notable when I first boot up Windows 7, it crashes and restarts in an assiduous manner, for maybe 10-15 times until it stops suddenly and starts working again

-When accessing files which force explorer to open, e.g. when I open a document, open the 'My Downloads' folder, and such locations (the crashing and restarting scenario occurs in every situation)

I haven't found a solution as of yet. I even tried ending the process in Task Manager and running it again... with the result of it continuing to freeze and restart even after I run it form Task Manager, until as usual, it suddenly stops crashing and starts working again.

Is there any possible solution to this which doesn't involve any type of System Restore/OS wipe?

Thanks in advance.

P.S. PC is defragged, registry and junk files cleaned using CCleaner and Disk Cleanup, issue still persists. SpyBotS&D cannot detect any malware, and ESET NOD32 cannot detect any viruses or infections either.

A:explorer.exe crashes and restarts when certain actions are performed

This is usualy caused by a bad file filter installed in explorer. And you can usualy trace it down to what type by noticing what files are in the folders you are opening.

Unless this happens at the default "libraries" or "Computer" entries as well...

Can you shed any light on where it does and maybe does not crash?

Did you install anything (Codecs, Office programs etc) just before this started?

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Hi Guys,

This issue has been driving me nuts for the past few months and I've found no solution as yet.

Windows explorer (windows 7 Home Premium, SP1, 64 bit OS) will frequently crash with seemingly no pattern (opening directories, scrolling through files, copying files etc) even when running in safe mode. I've tried various malware applications and hard drive
checks, but to no avail.

Event viewer gave the following information after the last crash.

Fault bucket 37536607, type 28
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.1.7601.17567
P3: 4d672ee4
P4: ntdll.dll
P5: 6.1.7601.18933
P6: 55a6a196
P7: c0000005
P8: 0000000000050e91

Attached files:

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Report Status: 0

The .WER report file referenced above contains this info:

Sig[0].Name=Application Name
Sig[1].Name=Applicati... Read more

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HI, I had no problems this morning, but after I put some videos from my camera onto my computer,and then tried to upload them to youtube, I couldn't do it. Internet Explorer kept closing and restarting everytime I tried to upload. So I went to firefox, same problem, then to chrome, same problem. Finally I decided to just go to the video on my computer and show it to someone, I went into the picture folder, and then Explorer closed and restarted. It happens all the time, where I can't even get to open a file. I ran the SFC and got a SFC detail sheet. I think some file is corrupted. Can someone help me? I am going to post the SFC details so someone can give me a starting point to work on this. Thanks
SFC details:
2012-03-05 16:28:57, Info CSI 00000006 [SR] Verifying 100 (0x00000064) components
2012-03-05 16:28:57, Info CSI 00000007 [SR] Beginning Verify and Repair transaction
2012-03-05 16:29:04, Info CSI 00000009 [SR] Verify complete
2012-03-05 16:29:05, Info CSI 0000000a [SR] Verifying 100 (0x00000064) components
2012-03-05 16:29:05, Info CSI 0000000b [SR] Beginning Verify and Repair transaction
2012-03-05 16:29:12, Info CSI 0000000d [SR] Verify complete
2012-03-05 16:29:13, Info CSI 0000000e [SR] Verifying 100 (0x00000064) components
2012-03-05 16:29:13, Info CSI 0000000f [SR] Beginning Verify and Repair transact... Read more

A:explorer crashes and restarts when I am in the picture file


Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

Can you play the file on the camera? It looks like the files you copied over from the camera are corrupted. Delete the ones you have and try to save the files from the camera again. Make sure the file plays on your computer before deleting off of the camera, or uploading to YouTube.

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I have recently had an issue with my computer...when I open my picture files, Explorer "cannot open, file corrupted" & "encountered a problem" and restarts. I have run spyware/malware programs and can find nothing wrong in the logs. What should I be looking for? Is my flash player needing an update, or a newer service pack for Microsoft needed? I am not I.T. savy and am looking for feedback.

Thanks very much!!

A:Explorer crashes/restarts when jpegs are opened

Hi Aliwegner welcome to TSF. Are youreferring to internet explorer or windows explorer? Download XnView Software - Free graphic and photo viewer, converter, organizer and see if they open in a 3rd party program.

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Explorer intermittently crashes for some reason and it gets annoying. This is not Windows Internet Explorer, it is Windows Explorer. I'll be copying or moving files typically, or dbl click on a movie or picture file to launch it. It pops up a dialog saying explorer needs to be restarted. When I clik on it it restarts the desktop. What could be causing this?


A:Solved: Explorer crashes and restarts desktop

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50% of the time, I right-click on the desktop trash can to empty it, windows explorer hangs and I have to alt+ctrl+del to end the explorer process and start a new one.


A:Explorer crashes when right-click on Trash

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I am building a new PC and had it running fine until I just noticed recently that whenever I right-click on the desktop to view Properties, Explorer.exe crashes hard and I have to reboot. The only thing I have installed recently is Office 2007 and SP3. Before I start uninstalling all of that I thought I'd ask the group if they have seen this recently. I searched for the error here and only found reports from pre SP3 users so I thought I'd ask first.
I've included my PC stats and the Application error logs below.

Operating System
Platform: Windows XP
Version: 5.01.2600 (Service Pack 3)
Language: English
System locale: English
User locale: English

Class: Intel(R) Pentium(R) 4 CPU 3.20GHz
Identifier: GenuineIntel
Number of processors: 2
MMX available: Yes
SSE available: Yes
SSE2 available: Yes
SSE3 available: Yes

Primary: 1280x1024x32

Physical memory: 2,088.3 MB
Paging memory available: 4,030.4 MB
Virtual memory possible: 2,097.0 MB
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10/10/2008
Time: 8:35:20 PM
User: N/A
Computer: SAM
Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version, fault address 0x0007ead4.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 7... Read more

A:Right-click in WinXP SP3 crashes explorer.exe

Hi Steve,

This is most likely a shell extensions issue. See if Method 2 in this page helps.

Right-click is slow or weird behavior caused by context menu handlers

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i have not found any solution for this even though there seem to be several similar postings before, so here goes. All this happens on Win2k before and after installing SP4.

Whenever i open an explorer and right click on a file, it will terminate all open explorers as well as take down my launch bar (which will subsequently be rebuilt though). What i want to do is to delete a file, and it does not work with pressing delete either (same effect). But, as i said, the whole conext menu wont open. I am not really aware of newly installed programs, could be wrong on that one though. Couldnt find where to manipulate registry. Any input on this one very welcome.

Btw, i can right click on folders. Just not on files. wierd, isnt it? 8^)

A:right click on file crashes explorer

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This is the first issue i have had with windows 10 ever since installing it in august. Ever since yesterday whenever i click on a file in the file explorer window it will gray out and stop working. Unlike the average hang this one will stay grayed out for about 5 to 10 seconds, my screen will go black for about half a second and than everything will be back to normal. I am thinking that this could be a virus but i have run a scan 2 times and nothing showed up. Other than the file explorer not working everything is fine. This is really weird since it only started yesterday and i have never had any issues like this in the 4 years that i have had my computer.

A:file explorer crashes when i right click

Did you install any new program recently ? Some third party programs might have installed incompatible Shell Extension that would cause Explorer to hang, crash etc...
Try this link:
Right Click on Desktop take long time to show up - Windows 10 Forums

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Windows Vista 32 Bit SP1

Here is the the log:

Faulting application explorer.exe, version 6.0.6001.18000, timestamp 0x47918e5d, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0xb6c, application start time 0x01c8fa6ce8351cd0.
Have gone in and deleted all of the context menu's, still to no avail. Did not start until this morning. Any assistance would be greatly appreciated.

A:Solved: Explorer.exe Crashes After Right-Click

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When I right click a file, windows explorer crashes and then recovers.
Right clicking on a folder works OK.
My OS is Windows 2000 Professional.
Can anyone help please?

A:windows explorer crashes when I right click

I know exactly how frustrating your problem is.

On one of my computers running WinXP Pro with SP2 I had the same problem when right-clicking on any file or folder in Windows Explorer. I setup a new AMD Athlon 64 3400+ today and after installing numerous apps I ran into it again.

Since it only happens when I right-click I thought it must be related to the context menus. A quick Google search found an excellent freeware app named ShellExView 1.10.

Available here: http://www.soft32.com/index-2-2-3-15-4.html

Run it and it will show all your file extensions with info on each such as Type, Version, Product Name, Company, Filename, etc..

Click on the "Type" column header to sort it. Look at the items with "Context Menu" as their type. Odds are one of these is causing your problem.

Select all of the Context Menu items, then go to "File\Disable Selected Items."

Restart your computer and see if the problem is solved. If not I'm sorry I couldn't help. If it is solved you may want to enable the items one at a time until your problem reappears. Then just disable the problem item again and you are good to go.

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Hi!I have a serious problem, Every time I open some of my folders an error pops up and closes explorer.exe with this message: "Windows Explorer has encountered a problem and needs to close."I went into the application log to see these errors: "Faulting application explorer.exe, version 6.0.2900.2649, faulting module xvid.dll, version, fault address 0x00047d0f."The error above is the most common one. More errors I got where these: "Hanging application explorer.exe, version 6.0.2900.2649, hang module hungapp, version, hang address 0x00000000.""The shell stopped unexpectedly and Explorer.exe was restarted."Please help me! I scaned my computer for viruses and malware with NortonAntiVirus and Adaware, and it didnt find anything.I would appreciate the help because I cant work on my computer! This is after I formmatted C and installed a fresh copy of windowsXp.I did a Hijackthis scan also. The log:Logfile of HijackThis v1.99.0Scan saved at 13:29:25, on 08/06/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16441)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:&#... Read more

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I am using XP Pro

When I right click on mp3 or wav files the windows explorer closes (An error occured and needs to close ...)

zip, exe, rar and other files don't have the right click problem. I deleted MP3 file association and recreated it, changed it to open Media Player instead of Winamp but nothing changed. When there was no association it still crashed.

I ran ad aware and cleaned everything it found. Nothing changed. Norton av is running.

Any help will be appreciated.

The details of the error is below :

AppName: explorer.exe AppVer: 6.0.2800.1221 ModName: kernel32.dll
ModVer: 5.1.2600.1106 Offset: 0001284a

Exception Information
Code : 0xc0000005 Flags: 0x00000000
Record : 0x0000000000000000 Address : 0x0000000077e7284a

<?xml version="1.0" encoding="UTF-16"?>


<MATCHING_FILE NAME="advapi32.dll" SIZE="558080" CHECKSUM="0x7B6E5DDA" BIN_FILE_VERSION="5.1.2600.1106" BIN_PRODUCT_VERSION="5.1.2600.1106" PRODUCT_VERSION="5.1.2600.1106" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.1106 (xpsp1.020828-1920)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corpo... Read more

A:Right click on MP3 files crashes explorer.exe

I solved the problem.

An installed software, Acoustica MP3 to Wav converter, was causing this. I uninstalled it and everything is working fine now.

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