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Lenovo yoga 2 13 touchscreen issue

Q: Lenovo yoga 2 13 touchscreen issue

Hi all, I have bought 2 weeks ago an Lenovo Yoga 2 13, and I?m very happy with it. But i have one annoying problem with it.The touchscreen is not working correct. If I start the computer up, the first 5 minutes it works fine, but after that the touchscreen is not responding correct, the pointer is going everywhere and zig zag. You can't use it anymore then. I have made a paint drawing to show the problem, i made a few horizontal lines over the screen. none of the lines are straightI hope that you can help me to resolve the problem, it?s very annoying that I can?t use the touchscreen.

RELEVANCY SCORE 200
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A: Lenovo yoga 2 13 touchscreen issue

HI d id you by new from a store? if so I WOULD ADVISE RETURNINGand request a refund or a replacement you should have no problem doing this..

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RELEVANCY SCORE 90

Hey there, I recenently got one of the Lenovo Notebooks of the Yogaseries, which exactly it is, is stated in the title. However, since yesterday I never had any problems with it, I really like it, the convertible function etc., but it seems, that my display registeres touches Im not applying, it touches like everywhere over my screen and I dont even have my hands on the computer. When I restart it or install the touchpad driver from the supportsection for my notebook, it is okay for like 10 mins and then it goes all over again. I found an interesting solution for a similar problem, its in this thread: https://support.lenovo.com/de/de/documents/SF15-I0024 I have literally the same issue, problem is, the fix which is downloadable there, seems to only work for panels from LG, I figured out the hardware ID from my IPS panel, but I cant figure out where its factured or where I can get a fix for this issue. The ID is: MONITOR\  "CMN14B1" At the moments its okay but I always have this weird box right in the middle of my screen: https://abload.de/img/unbenanntdvscn.jpg Its always like that before it goes crazy like 5 minutes later, I think I have to restart soon again, its really annoying and I really cant do something like that. regards

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RELEVANCY SCORE 76

Hi All, So I've had this aesthetically pleasing yoga 3 pro for about a month with the purpose for it to be used as a Uni Laptop.  However I've come across a few issues that I am hoping I can get some help with. Firstly, I've lost all ability to use the touchscreen. Windows Device Managers is seeing it, but I have no way to enable/disable or test. Is there something I am missing? Secodly, through basic use I am finding the CPU and RAM usage well in excess of 80% for a lot of the time, with the system coming to a near grinding halt if I have approximately a dozen chrome tabs open, a couple of office docs and youtube or spotify running....this is a little worrying. Specification wise the laptop should be able to run the with very little hassle. Any help will be greatly appreciated.

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RELEVANCY SCORE 76

?Hello,My lenovo yoga 2 13 '' has a problem with the touchscreen. In normal mode using the fingers does not work this area of the screen. The problem persists in other modes. is a software or hardware issue? I can fix it alone or I must bring it to Lenovo service?

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RELEVANCY SCORE 76

Hey! i have lenovo yoga 500 isk and the touch screen is not working. I saw some topics where the device manager was mentioned however i do not have hid touch screen option there. Do you have any solution? Thanks

A:Lenovo Yoga 500 touchscreen does not work

Hi Bart,
 
Welcome to Lenovo Forums.
Please run the Hardware and devices trouble-shooter:
Try the followings steps: ? Click "Search" and type "Troubleshooting" without quotes and hit enter. ? Click ?Hardware and Sound? ? Select "Hardware and Devices" ? Click next to run the trouble-shooter.
 
Also, Install all the patches and available updates from Windows updates.
 
Try the followings steps:  Click "Search" and type "Windows update settings" without quotes and hit enter. Under Updates click on check for updates.
Refer: How to: Install and Update drivers in Windows 10:
http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-upd...
 
I hope the above information helps.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 75.2

Recently the touchscreen on my Lenovo Yoga 3 Pro stopped working. It is running Windows 10 and the most recent update it received was KB890830. I am getting an error code 10 for the I2C HID device ("A request for the HID descriptor failed"), but when I try to update it, I get a message saying it is already up to date. Disabling and re-enabling hasn't worked and I cannot find the driver on the lenovo website to do a fresh install. Any suggestions to solve this problem would be greatly appreciated.

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RELEVANCY SCORE 75.2

Hi All, i just purchased a brand new Thinkpad Yoga X1 and out of the box the touchscreen isn't recognized by windows and neither input via fingers nor via pen works. I would greatly appreciate it, if anyone could tell me if it's just some wrong settings or if the laptop is faulty. Thank you in advance,Torben










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A:Lenovo Thinkpad Yoga X1 Touchscreen does not work

Welcome Torben1. You could first try to run Lenovo System Update to see if there is any updates.2. If no updates or problem persist after updates, contact Tech Support.
 
PeterThinkPad W520 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
List of Sound Enhancement Thread
W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50

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RELEVANCY SCORE 75.2

hello all currently having problems with the Mouse buttons!as of last night they have just stopped working i have checked all the settings and suggestions i could find on google but no luck! the touch part of the mouse pad works fine but both left and right Click Buttons dont work at all. any ideas?

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RELEVANCY SCORE 75.2

Hi Everyone! I just go my hands on a Lenovo Thinkpad Yoga 12 touchscreen laptop with an included digitizer.I am experiencing a weird thing with the touchsreen. (It is the full HD version with the digitizer and 10 point touch capabilities)Basically the bottom part (like 5cm from the bottom) of the touchscreen is not responsive until I touch the middle or upper part of the screen. After touching the screen somewhere else the bottom part becomes responsive again.Have you ever experienced such problem?I am currently on Windows 10 Pro and I completely updated all my drivers and also reinstalled everything including Windows but the problem still occurs.Any help would be highly appreciated! 

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RELEVANCY SCORE 75.2

Just today, the touchscreen on my Yoga Plus stopped working. I have tried everything, including reinstalling drivers, but I just get the message "driver is not intended for this platform." Can anyone help? I love this PC, it's great, I am just really disappointed Lenovo support doesn't seem to do what it promises. Thanks very much!

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RELEVANCY SCORE 75.2

My Lenovo was purchased back in 2015, so the warrenty is expired. Still, up until recently the touchscreen had been working fine. Now, no matter what mode it is in, it doesn't detect my touch. I have gone through every Google-searched solution I could find, none have worked.I have gone to device manager, checked the drivers for updates (they are up to date) but the window doesnt allow me to Disable/Enable the driver. I've used the lenovo website, the companion app and my windows control panel to check for updates but no changes to the touch screen. Running Windows 10 (64x) Solutions, or links to other form posts are appreciated.

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RELEVANCY SCORE 74.4

Lenovo teases Pocket Yoga touchscreen netbook

Lenovo has confirmed the existence of its mystery netbook by posting teaser images on its photo feed. The system is now called the Pocket Yoga and has both the ultra-wide, VAIO P-like display and leather-bound shell of leaked photos.
 

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RELEVANCY SCORE 71.6

Hi,When the technician was replacing the faulty motherboard of my yoga 2 pro (out of warranty) with a new one, he accidentally pulled on the wires of the touchscreen connector cable and 4 of those wires detached from the connector.He couldn't remember the order they were in and they are so minute (can see them closely only with a lens) that he couldn't connect them back either. I have attached a photo below I'd be very grateful if anyone canplease tell me a) What is the right order of these wires (the four that are loose are white, red, orange and black) and is it possible to attach them with something - they are too minute too be soldered, so I don't know what to do.b) If the above is not possible, is it possible to buy this connector cable alone? If so where? I would very deeply appreciate some suggestions/help.Thank you,Lakshmi 


























yoga2proconnector.jpg ?567 KB

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RELEVANCY SCORE 63.2

I bought the Lenovo Yoga 900 a week ago. So far I'm quite happy with the Laptop , but there's one problem I have. The Fan starts spinning wildly every so often . And this drains my battery real quick. I get only about 4-5 hours . It happens while surfing using fiefox / chrome / edge. Task Manager shows that the CPU/ MEMORY Usage of the browsers is extremely high , in turn driving my cpu to a utilization of above 60% with no other apps running .This is a serious bummer , and I have no clue as to what can be done . As if this isn't enough , Windows Compatibility Telemetry is another service that occasionally causes a spike in the CPU usage. That I understand is a Windows issue. But the fan is quite disturbing. Any suggestions would be great  Thanks

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RELEVANCY SCORE 62.4

Hi, I purchased new Lenovo Yoga 910. From day one I am facing charging problem.1) When connected to charging USB-C port it does not charge and there is no light2) After some days it began charging and I feel some shock on the laptop3) Now when I connect the charger, the charging light is on but it is not charging instead battery percentage drops. However when I shutdown the laptop the battery percentage increase. Any suggestions to resolve the above.  

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RELEVANCY SCORE 62.4

So I have a new Lenovo Yoga 710 14". When I use the webcam on messenger to chat with my wife, I can see myself, I can hear her, but I cannot see her. It's just a black screen. My wife can see me perfectly through her phone so I know it's something on my end. Any idea what it could be? I mean, I can hear her but can't see her 

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RELEVANCY SCORE 62.4

So here is a new thing that happens with this Yoga 700.It was on my desk in lap top mode and i was away. i came back and had to log in to windows.When i logged in, the screen was sideways.  Another time it was flipped upside down.  This is not due to moving it. it was just on my desk with no change to it.  So add this to the list of weird things this pc does.  This would go under annoying.  the slow wifi connections would be more annoying though.

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RELEVANCY SCORE 62.4

I purchased a Lenovo Yoga 700-11ISK six days ago.  Like others posts I have read, I too have noticed a strong unpleasant odour eminating from the exterior of my computer.  The smell is mainly coming from the top lid (screen) of the computer.  It reminds me of the smell cats leave when they have 'sprayed' their territory.  If the PC has been in a room all day, the smell is quite overpowering when I come home in the evening.   I was thinking of wiping the surface but I do not want to cause any damage until I have received advice on the matter.  

A:Issue with new Lenovo Yoga 700-11ISK

Hello,
 
I have moved your message from the Re: Friendly Complaints and Suggestions thread in the ThinkPad P and W Series Mobile Workstations section to the  ThinkPad P and W Series Mobile Workstations section for better visiblity.
 
Regards,
 
Aryeh Goretsky
 

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RELEVANCY SCORE 62.4

Dear All, i am having issues with lenovo yoga pro 3  after upgrading to Windows 10 i am not able to share the screen on another monitor. this was working fine on windows 8 Please help Thanks

A:lenovo yoga pro 3 Display issue

I don't know if this will help you or not, but when I upgraded my yoga 2 pro to windows 10, I had to go into device manager and manualy update the graphics drivers. Windows would not do it automatically. Maybe that would help fix your issue.

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RELEVANCY SCORE 62.4

Hello - Have a Yoga 3 Pro that has suddenly decided not to charge. Has been working fine until recently... life of charged battery has been normal and the charging time has been normal as well. I swapped out chargers, and the new one did not work, so I'm assuming it is an issue with the connector on the laptop body. When I push the power button, the orange light blinks three times and nothing else happens. Is there any way to get this to charge, even if temporarily? Thanks in advance.

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RELEVANCY SCORE 62.4

I just bought a new Lenovo YOGA 500 Intel® HD Core? i5 Processor, 8Gb RAM, 1Tb Storage, 15.6 inch Full HD Touchscreen 2-in-1 Laptop. I'm yet to take it out of the packaging (thank heavens) before I noticed on the website I bought it from under Features of the Laptop it states:  Wifi Enabled: NDoes this mean there's no WiFi capabilities on the laptop? Secondly, after perusing this forum, I've discovered the laptop seems to have a WiFi issue, the question thus is would any of you with the same laptop advise I keep it? Thanks 

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RELEVANCY SCORE 62.4

Hi, I posted here awhile ago and no one has been able to help with the issue. I have a problem with my Yoga 700 where I have to constaltly disconnect/reconnect to my wifi network--typically when I am using multiple tabs or browsing while streaming. I have tried uninstalling/reinstalling my WIFI driver and have had no success. How can I fix this?! thanks

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RELEVANCY SCORE 62.4

Hi, guys Can't connect my Lenovo Yoga 900 to Samsung Smart TV via miracast.It's always an error of connection. Had been trying different wifi drivers and grafic prefferences - nothing helped.Any thoughts?

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RELEVANCY SCORE 62.4

I have a Lenovo Ideapad Yoga 13, which came with an i5-3337U processor, 4GB RAM and 128SSD. I replaced the ram with http://www.integralmemory.com/sites/default/files/uploads/dpdf/IN3V8GNAJKXLV.pdf as I often found that 4gb wasn't enough. My laptop is now running at about 60 degrees celcius for each core. I don't know what it was before as I hadn't measured it before, but the fans sound louder. Have i installed ram that isn't compatible or something? It runs well and multitasking is now better, it just seems louder and hotter than before. Thanks in advance.

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RELEVANCY SCORE 62.4

I have a Lenovo Yoga 2 laptop just over a year old. My Autistic little man was happily playing Roblox when it crashed. He turned it off and on again and the laptop says repairing disk errors and just stays like that day and night. So I have bought Windows 10 on USB as it doesn't have a disk drive but and I stupidly thought it would be as simple as plugging it in the USB drive and hey presto it would be fixed. But it's not.

Could anyone explain the steps I need to take to fix it as I promised my son I'd get it done by now and when you set an Autistic child's expectations and you don't meet them, woe betide you!

Please help.

Thank you x

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RELEVANCY SCORE 62

I'm running the latest version of Windows 10 (Anniversary Update - Build 14393.693) clean installed on  a Yoga 2 Pro (20266 / 80AY) BIOS 76CN43WW. The "Lenovo Yoga  Mode Control" version 2.0.0.9 (ymc.exe) has consistently crashed every day for the last few months. Crash reports are logged. Are there any plans to fix this issue any time soon? Best Regards,

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RELEVANCY SCORE 62

A friend of mine brought his Lenovo ThinkPad Yoga 11E touch - by today because after he did a "clean install of windows 10 Pro. his touchscreen is no longer working...I've just spent the last 2 hrs. installing the "lenovo" drivers and software packages...But can't seem to located the HID touchscreen drivers or any documentation to support the touchscreen on the "Lenovo" site...I've also tried all the "lenovo" whiz bang apps the fix this issue...Does anyone have this model: Intel Celeron N2930 (2.16 GHz),8GB RAM,128GB Solid State Drive,11.6in 1366x768 Touchscreen LCD,Intel 802.11agn wireless,4c Li-Ion,Win8.1 Pro 64 - (Lenovo's description of this PC) that has been able to get the touchscreen working post windows 10 install? Or a link to the correct drivers for the touchscreen? Or could Lenovo support maybe point to these packages so I can get this thing working as marketed...

A:Thinkpad Yoga 11E Touchscreen LCD,Touchscreen not ...

I have the same issue with my thinkpad 11e. Today I upgraded to windows 10 and the feature I like disappear. The computer don't have the touch function. I want to know if someone know if there is a fix out there? Thanks.

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RELEVANCY SCORE 62

Something odd.  I got the Windows 10 Anniversary Update a couple of days ago (Aug 3 2016).I usually keep my screen resolution at 1600x900 (easier on my aging eyes for everyday use).Now I have noticed that when I reboot, my login screen is garbled - only the top-left quarter of the login screen can be seen.  I need to shutdown and restart, and then all is fine.This only happens after a full reboot (not a hibernate), and only seems to be the 1600x900 resolution. 3200x1800 (the native resolution) and 1920x1080 do not seem to exhibit this issue.Note that all three of the above-mentioned resolutions have the same aspect ratio Any ideas?  Is it just me? Thanks!

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RELEVANCY SCORE 62

Hi I have bought Lenovo Yoga 500 14 i3 six months ago. Several months ago on the left side of the screen appeared ghost touches. This ghosts touches were exactly on one line of the screen, it is about 6 centimetres from right edge. I went to warranty center and they changed the screen. Two months has passed. And exactly in the same screen line touch screen stoped to work. If to put laptop in 360degree mode - everything works ok.Here is the video:https://www.youtube.com/watch?v=6xnz_L_11f8Actually I am begining to want my money back.

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RELEVANCY SCORE 62

I am using a Lenovo Yoga 3 Pro 1370 running Windows 10. The touchscreen never fails to work but the touchpad however causes a lot of problems. It will randomly stop working when I am using it, often when opening my laptop or when right clicking, but often without any apparent cause as well. One temporary method I have found that somtimes fixes the issue is to go into the HIDs in Device Manager and disable/re-enable the 9CE1 I2C HID Device. Sometimes this option will have a yellow triangle indicating that the device will not start and display this message in the driver properties:
 
This device cannot start. (Code 10)
A request for the HID descriptor failed.
 
Other times however there is no acknowledgement of driver issues and attempting to enable the devie will cause the device manager to not respond, restarting my PC in recovery mode after a "DRIVER_POWER_STATE_FAILURE" message and wiping my recent files. I have tried everything from uninstalling/reinstalling the driver, updating the BIOS and disabling the driver to boot in safe mode. When updating the driver software through the device manager, it says the latest version is installed: The driver version is 10.0.10586.0, it says it is from 2006-06-21.
 
Has anyone else had this issue before with their Yoga? Anyone know a solution?
 
Any help would be appreciated, Thanks.
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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RELEVANCY SCORE 62

I like to use my device in tent mode with an external keyboard and USB mouse, however, whenever I try to use it in tent mode with my mouse, the mouse behaves very strangely and unuseable. (as in it'll act as if its being clicked on all the time and zooms in randomly) The only way to fix it is to swtich back to the standard laptop positon and I don't plan to use it that way. Any help would be appreciated! Thanks!

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RELEVANCY SCORE 62

I've got this problem with my Lenovo Yoga 500 14 ACL: When I start it (Windows 10), the touch screen doesn't work and I have to restart the device to get the touch screen working.I've uninstalled the touch screen drivers, but after a restart the problem stays the same (no new drivers found or installed?).Where can I find the right and latest drivers suiting to this touch screen (Lenovo or Microsoft)?Has anybody an other suggestion what I can try to get the touch screen working from the first Windows-start? 

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RELEVANCY SCORE 62

I have a web-camera issue with my notebook. It doesn't work. It used to work once or twice. But then suddenly something went wrong. Neither works mic. When I opened my windows 10 "Camera" app it said "Can't find camera". I checked device manager for drivers issues and couldn't find anything about camera. So I added a knew device "Lenovo EasyCamera". My "Camera" app still doesn't work. So I tried to fix in with Lenovo Settings. But there is no any camera folder in it. Reinstalling still didn't fix it. Also I tried installing drivers with official Lenovo website. Still nothing. 

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RELEVANCY SCORE 62

I have just installed Win 8 on a Lenovo Yoga 2 11 Laptop.

Originally l updated to Windows 10 and the machine completely freaked. Having struggled with an ISO image on a USB stick of Windows 10, l've reverted to reinstalling a fresh copy of Windows 8, which is what the laptop originally came with.

After installing Windows 8 and restarting the machine it repaired D Drive then machine shut down, and upon restart it is just stuck at "Getting Ready".

What should l do as lm getting frustrated, having been stuck on this screen for 5 hours now?

I have a brand new HD that l could install and attempt the installation on, but would appreciate any help or suggestions first.

Many thanks in advance.

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RELEVANCY SCORE 61.2

Hi, In yoga3 pro laptop has 2048x1152 resolution but once connected to external HD montior using hdmi port the resolution gets changed to 1920x800.  This is started after wondows 10 upgrade. is there any way to solve this issue? RegardsArun

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RELEVANCY SCORE 61.2

Running Windows 10 - clients laptop presents a two stage semi-random flicker at low brightness levels with battery charger/external supply out. At the lowest brightness settings the Lenovo X1 Yoga flickers between its lowest brightness setting and the next setting up - that is, it is toggling between 2 gradations of minimal brightness. Playing with the power management settings as described in previous posts -- eg: Adaptive brightness, does nothing.The Intel Driver is up-to-date.I have my own X1 Carbon which is around 6 months of age that does the exact same thing - but I just either plug it in or use a brighter setting.Question: Has anyone ever replaced any hardware (Display or mother-board) and corrected this issue?

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RELEVANCY SCORE 61.2

Running Windows 10 - clients laptop presents a two stage semi-random flicker at low brightness levels with battery charger/external supply out. At the lowest brightness settings the Lenovo X1 Yoga flickers between its lowest brightness setting and the next setting up - that is, it is toggling between 2 gradations of minimal brightness. Playing with the power management settings as described in previous posts -- eg: Adaptive brightness, does nothing.The Intel Driver is up-to-date.I have my own X1 Carbon which is around 6 months of age that does the exact same thing - but I just either plug it in or use a brighter setting.Question: Has anyone ever replaced any hardware (Display or mother-board) and corrected this issue?

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RELEVANCY SCORE 60.4

I've just upgraded my laptop(Lenovo Yoga 3 14) to Windows 10 Creator Update, and found issue with the keyboard, my keys keep skipping, but if I use external keyboard, no issue. Please help me solve it. 

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RELEVANCY SCORE 60.4

Hi, Seems the wifi auto connect isn't working for me after sleep & hibernation.  Each time,  after those events,  I have to connect manually to my Wifi. I'm on windows 10 x64 v1607 with the latest updates SSID: *********Protocol: 802.11acSecurity type: WPA2-PersonalNetwork band: 5 GHzNetwork channel: 44Manufacturer: BroadcomDescription: Broadcom 802.11ac Wireless PCIE Full Dongle AdapterDriver version: 1.558.29.5Physical address (MAC): ?60-6D-C7-C2-45-59

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RELEVANCY SCORE 55.2

My Yoga 12 touchscreen had lots of smudges and fingerprints. I tried cleaning with a lint free cloth and water, but it didn't do the trick, so I naively added a drop of alcohol to the wet cloth. Oops! It now has weird streaks and discoloration (that only can bee seen when the screen of off, btw). But how can I clean this or refinish the touchscreen to remove the marks the alcohol seemed to create? Lucy? 

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RELEVANCY SCORE 55.2

My Yoga 12 touchscreen had lots of smudges and fingerprints. I tried cleaning with a lint free cloth and water, but it didn't do the trick, so I naively added a drop of alcohol to the wet cloth. Oops! It now has weird streaks and discoloration (that only can bee seen when the screen of off, btw). But how can I clean this or refinish the touchscreen to remove the marks the alcohol seemed to create? Lucy? 

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RELEVANCY SCORE 55.2

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 55.2

So a couple months back, my touchscreen and pen stopped working.I suspect that it was a windows update which caused this. I've tried following the steps on this forum, but installing the Wacom 7.3.4.28 driver hasn't fixed the issue.  

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