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Dell laptop got stolen in India

Q: Dell laptop got stolen in India

Hi all,
I had a Dell laptop Inspiron 15 3000 Series (Inrel(R)) - 3543, I purchased it from US. I have sent that laptop to my house in India and it got stolen from there. I launch a Police complaint there with the serial number I got from Dell support team. but now, Police is asking me some mac id (I do not know what it means), so my question is where can I get this id ?
Thanks in advance for your reply.
Regards
Sachin

RELEVANCY SCORE 200
Preferred Solution: Dell laptop got stolen in India

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A: Dell laptop got stolen in India

I think that they are referring to the mac address ID of the onboard network card. But we do not have those. All we provide is the service tag number and express service code number. Which are found on the laptop itself and your Dell invoice.

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RELEVANCY SCORE 58

Hello Everyone,
I'm a user of Alienware 17 R3 bought it 3 months back and know what it got a loads of problems and when i call dell support they acts as they helping and visualize very beautifully that they are very much into customer's and after 5 days of follow up i was assigned a Senior R.E Dell Technician certified for Alienware systems(at least they said so) and i'm made my self completely free today and guess what that technician called me and said he as so many other Call request's so he can't come and asking me to tell Dell support that i'm not available at the assigned time.This is absolutely ridiculous because high end devices like alienware have a Pro support and on site support ,but they are saying some ridiculous reasons to postpone the service request ,I wonder that if they do something like this to Pro support and extended warranty customer's what service they will assure you to normal warranty laptop's
Absolutely this is waste of time and money in buying such expensive thing's like extended warranty Pro support care etc , for only hearing reasons what they say.Sorry if this is so long but i want you to here the truth. I don't know if it is like this everywhere but where i stay i'm sure its always like this.Also my post will be through the moderator i don't even know they will let this post pass to community.

A:Dell Alienware service is the worse in india

Aryan1357Also my post will be through the moderator i don't even know they will let this post pass to community.
No problem. The Forum allows people to express their dissatisfaction, if done so in a civil manner.
Thanks for sharing your experience with us. However, you have posted on the Laptop Audio discussion board. I suggest that you post on the Alienware Club board, if your target readership is other Alienware owners.

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RELEVANCY SCORE 57.2

I am not satisfied with Dell India support answers to go with out of warranty services as Dell Inspiron 7537 Laptop had never gone under damage and the laptop is under warranty.  
Please advise the email id of team after Dell Director Desk so that they can check the issue at their end.
Thanks.

A:Who do you complain if the DELL India Service is unable to support.

Hi,
Thank you for posting your concern here. Sorry for the bad experience you had so far. Please let us know if there are any issues that are unresolved, we?ll be more than happy to assist you.
We request you to share the service tag, registered owners name and your email address, so that we can check the warranty and other details and provide you with the right information.

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RELEVANCY SCORE 56.8

Dear board members,
I have a Dell Studio 1558 Laptop, its motherboard (graphics card) is not working.
I know its old system but wanted to replace the motherboard.
So does anyone have a list of genuine motherboard vendors in India (Bangalore), Or international one?
Thanks and regards,
Jitesh

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RELEVANCY SCORE 56

Guys I am from India I want to buy a laptop

I want a laptop that should have 4 or 3 GB ram and 500 gb hard disk, 1 gb graphic card and i5 processor. I wanted to buy it from dell but I don't know which brand is the best because i use desktop.

And the price should be between 35ks to 45ks.

I need your help guys just tell me which one is the best.

And most importantly i forgot to mention i need at least 3 to 4 hours of battery backup
 

A:Which Laptop to Buy - India

A lot of machines have that specification - Toshiba, Dell, HP, Sony, Acer
I dont know the brands available in India - however, I have moved to hardware forum, & changed the title - you may get more response
 

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RELEVANCY SCORE 55.6

how to file online complain regarding dell home warrenty service via e mail in india

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RELEVANCY SCORE 55.2

Hi All,
I want to buy a Dell laptop. When I compare the prices between India and the US, I found that it is more affordable to ship it from the US.
Is it  possible to ship the laptop from the US, if so what will be the Shipping charges?Will it be delivered safely?
Any valueable inputs deeply appreciated.
Thank you.
 
 
 

A:Shipping Laptop from th US to India

Unless you know someone in the US who can order for you and ship, no - Dell won't ship internationally.
Even then, remember that the warranty applies to the country of purchase - you'll have to transfer ownership and warranty when you receive the system.
 

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RELEVANCY SCORE 54.8

Hi,
This is Manish Kumar. I bought Dell laptop from Olympia, WA last year. Now I am in India and I am facing some issues which I think are related to the hardware. Is there any way that I can transfer laptop warranty to India so that I can get it repaired at the Dell service center here in India?

Thanks in advance,
Manish

A:Laptop warranty transfer from USA to India

If you purchased the system with an onsite warranty (extra cost), yes - it can be transferred.  If you did not, you must upgrade to an onsite warranty at extra cost before it can be transferred.
www.dell.com/.../IdentifySystem

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Hi, This laptop has a genuine Windows 10 OS preintsalled. I have installed a Linux OS in external Hard Disk and booting from this laptop. Does it affect my first year free warranty ?













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A:HP Laptop warranty in India - running Linux OS from HDD

Hi, Yes and No. If your machine failed by Linux then this will void warranty. I  always say warranty is a very GREY area. Regards.

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RELEVANCY SCORE 51.6

Hello,
I am writing because I have been the victim of what I believe is a "Dell's inside job" in this technical support scam to Dell computer users out of warranty or expired technical support based in INDIA. I have been a DELL customer since 2003, always had the best tech support with no problem, even when I called once about 7 years ago, they cleaned my computer for $49.00 which was ok with me with no problem. I bought an all in one computer in 2012, with 3 years of tech support. My problem started when I called DELL April/2016 of course I didn't get help because my computer wasn't covered, they wanted me to pay $89,00 one time service, at that time what I really wanted was to get my computer back to windows 8.1 I wasn't happy with 10, my computer was running fine. A week later I started getting calls from ladies with Hindu accent claiming to be from Dell wanting to help me fix my computer. I was always busy and I told them I had no time to seat for 2 hours to do it. They kept on calling, until one day exactly a month ago 8/29/16, I had the time to fix my slow computer and accepted their offer. He gave his security Id # DELL9929 his name: Eric Thomas with an Hindu accent, I asked him: Are you really from Dell? He reassured me that he was, that they were getting signals from my computer that something was wrong. I believed him because m... Read more

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RELEVANCY SCORE 51.6

We are Dell resellers and had placed an order for 43 Laptops - Dell Latitude 3560 with Dell on 13th June, 2016. We delivered them to our customer on Friday 17th June, 2016. On Monday 20th June we discovered that all the Laptops are faulty and are not functioning properly. They have not been able to use a single system due to touchpad issues in the entire lot
We have made innumerable calls Dell to resolve the problem, but the team is unable to identify and rectify the problem. 
We have spoken to our partner account manager, regional account manager, Service Specialist and Escalation Team, requesting them to provide us with a solution at the earliest as their work is getting hampered. Our customer has to deploy the same by 1st July however they do not have any Dell Laptops functioning correctly.  
How do we escalate this to the Dell management and get a replacement ASAP
Regards

A:Who do you contact if the DELL India Escalation and Support Team fails to provide support for brand new Laptops

Hopefully one of the Dell rep see your post and be able to help. If no one answer your question then I suggest you contact Technical or Customer Support in the link below.
www.dell.com/.../Contact-Information

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Is there a way to do this? Don't think my OS was backed up since I was using the Home Premium version, but any recovery of files data and/or GNU licensed programs will be extremely helpful.

My camper van was broken into and the OEM support disks are gone as well. Used the standard MS back up procedure on an external usb disk drive. The latter is back home, which I could FedEx to where I'm staying for the winter.

A:Recover win 7 backup from stolen laptop onto win 8 laptop

I tried, I had a Windows 7 Easy Transfer set that I tied to re-install into 8 (Not 8.1) and that failed. But you have to HAVE the easy Transfer backup file.

You would have to wipe your Windows 8 computer and re-install Windows 7 and use the Easy Transfer in that. I don't think it is version-specific, so if you have Pro or Ultimate it may work with a backup set from Home Premium. Not sure though, you can always try it.

Sorry you got hit, man, if you got your laptop S/N run it by all pawn shops in the area, thats where it will likely show up.

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RELEVANCY SCORE 49.6

I had my room broken into on Christmas Day and the thief took my Dell laptop,  I have tried contacting Dell without success,  I wanted to get the serial number and model number of the machine from them to give to the police. Does anyone know how I can do this???

A:Stolen laptop

This is not a virus/spyware matter.
Are you saying you have no record of your model/serial # ?
I have contacted a Dell Liaison, Dell-RobertP, to see if he can assist you here.

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RELEVANCY SCORE 49.6

Some one stole my Hp laptop can it be tracked by its serial number

A:Stolen HP LAPTOP

Hi, Very sad. Anyway, please try this:   http://www.ehow.com/how_4500828_privately-track-missing-laptop-computer.html Good luck.

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RELEVANCY SCORE 49.6

Hello people ,

The portability of laptops makes them ideal for working anywhere but it also makes them ideal targets for theft .

is there any software by which you can track your laptop if its get stolen.(Freeware will be preferable)/or prevent it from being stolen ?

Any help would be really appreciated

thanks in advance .
 

A:How to keep your laptop from being stolen?

LO-JACK for laptops you have to pay for the service.

Other ways
1. Use the Kensington lock system cable that's a must to have if you wan to go free.
2. Use encryption passwords on the BIOS/Motherboard, HDD and OS
3. Remove your HDD (time consuming) would need a clone system but OS is the limiter here
4. Hand-cuff your wrist to your laptop using the Kensington lock system cable in a loop lock
5. Watch, just plain and simple watch it. (take anywhere you go) Don't leave it behind
 

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RELEVANCY SCORE 49.6

Dell Inspiron SN <Admin Note:service tag removed per privacy policy~RK> stolen Jan 8. How can I flag it or track it?

A:Stolen laptop

Please edit your post and remove your Service Tag. Never post a Service Tag in an open forum.
Report a Stolen/Found system

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my laptop was stolen this morning i dont have any gps or ip number how can i recover it

A:my laptop was stolen

Report the theft to police. That is really all you can do.

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RELEVANCY SCORE 49.6

sir my laptop [personal information removed] WAS STOLEN please tell me what can i do ?

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RELEVANCY SCORE 49.6

Hi there
I am Shekaib Umer and my laptop was got stolen on 25-4-2014 I want lo locate my laptop. What should I do please help me.

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RELEVANCY SCORE 49.6

My laptop was stolen..can hp locate me stolen laptop

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RELEVANCY SCORE 49.6

I lost my laptop please help me

A:stolen laptop

Hello, Thank you for posting in the HP Support forum. I am sorry for the issue you are having. I'm afraid there is no way someone on a forum can help you with regards to a stolen computer.  Please, report your issue to the local authorities (e.g. police office).   Important is to immediately change your most important account passwords from another computer such as email password, social media passwords, bank account passwords, etc...

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RELEVANCY SCORE 49.6

My laptop stolen .. I have all info about my laptop.. is ther why to find it ?

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RELEVANCY SCORE 49.6

My laptop is stolen so please track my laptop or find my physics address. Please help me

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RELEVANCY SCORE 49.6

My laptop was stolen.. I do not have antitheft on the laptop.

Does anyone know how to find the laptop without a program on it? If so contact me ASAP

A:Need Help bad.. STOLEN LAPTOP

Hi -

Without a physical lojack installed in the system or a "I'm here at ISP...." installed software program, reporting the loss/ theft and serial number to the police is all you can do for now.

If your email has a "remembered" password -- keep an eye on that account. Log onto the account(s) now and get rid of any personal or proprietary messages - but leave it active. Each future email may be able to provide you with a clue.

Report any software that contains a product key code to the software manufacturer. They may not be able to trace it, but it may be salvageable for your future use.

Anything particularly "special" about it (that would stand out from others)?

Good Luck to you. . .

jcgriff2

.

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RELEVANCY SCORE 49.6

Hi Guys,Someone has stolen my HP Laptop with the whole accesories. is there someway to track this? It is outnof warranty and it doesn't have any tracker, but yeah jt does have net protector anti virus. Pls help me tracking this. I just need all my data and nothing else! The back up in hard disk has also gone in the bag!Expecting some help here.Thanks

A:Laptop stolen

rw11 wrote:Hi Guys,Someone has stolen my HP Laptop with the whole accesories. is there someway to track this? It is outnof warranty and it doesn't have any tracker, but yeah jt does have net protector anti virus. Pls help me tracking this. I just need all my data and nothing else! The back up in hard disk has also gone in the bag!Expecting some help here.ThanksThere is a special department in HP where you could get assistance. But before anything else. Make sure to have this incident reported to a local authorities where the incident took place. Call HP support 1800 474 6836Provide your Basic information as well as the serial and product numberThe provide them with details as to what happened to the laptop.They will then update your account. In the future if the thief or the person who bought the stolen unit called HP or support HP will detect that the unit was stolen. Finally call this number HP Security at 1-978-474-3651 or email [email protected] sure to give them exact and precise information of the incident. Regards




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 49.6

Not sure if this is the right forum, but I recently bought a laptop. I got it for about 700 Canadian dollars, and it seemed like quite the deal. Here are the stats

AMD Athlon 64 3200+
512mb or ram
Radeon 9600pro graphics card
DVDRW

However, I am afraid now, that it may be stolen. I don't want to put the thing online becuase of traking devices, because I don't want to blame. I don't want to take it to the police, and loose my laptop. because It might not be stolen. Is there some software that I can download, that will tell me if the laptop has a tracking device? I am not trying to keep a stolen computer, if its stolen, I will return it. I can a recipt signed by the co-worker I bought it from.

Please advice

Kain.
 

A:Stolen Laptop?

If I had the mearest suspicion that this lappy was hot, straight to the cops it would go. If it is and you don't you could be charged with possessing stolen property and then the treacle hits the fan.
Be wise.
Wolfey
 

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RELEVANCY SCORE 49.6

A friend's sysytem was stolen yesterday Thursday 20 October, 2016 at Ibadan, Nigeria. The product number is L8B88EA and the Serial Numbr is 8CG6011RYY. Can anyone suggest how this can help revent the use of this system by the thieves?

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RELEVANCY SCORE 49.6

My notebook was stolen 5\1\2016 I gave the police the make and s\n if I was to give it to the support team is it anyway to track it are can I. Pay to have it tracked now 

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RELEVANCY SCORE 49.6

Hello,
 
My laptop was stolen friday 5/1/15 serial no. [Moderator edited Serial] product no. A6Y02UA#ABA
 
I called your company on Friday they gave me a phone number 978-474-3651 and an email [Moderator edited email address]
to give to law enforcement which I had already did.
 
But now what do I do? Is there anyway to track it? I believe I know who took it and they have been using it on Facebook. Please help if possible....
 
Thanks
Erica

A:Stolen Laptop

Hi @Ericaaa805 ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
 
Regards,George





I work for HP

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RELEVANCY SCORE 49.6

hi . i have the serial nmbr for my stolen laptop, hope you can help? thanks













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A:stolen laptop

Sorry, but unless you have Lojack for laptops installed and active, the only solution for a theft of your personal property is the Police. If you have personal property insurance or homeowners insurance, you may be able to make a claim for the stolen property. Make certain that you report the details of the theft to the Police and get the number of the theft report.  If you are extremely lucky, some wonderful person will return it to its owner. One of these days perhaps there will be something like the Find my mobile that is on the three Samsung Galaxy mobile phones in my household. I wish I had better news for you.

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RELEVANCY SCORE 49.6

Forgot to lock the car.

What should I do? I've been changing passwords but even if I change the passwords can't they still do things on my accounts because they are already logged in?

My Lastpass is signed in on browsers. I did change my Lastpass password just now, can they still see all my accounts saved in Lastpass even though I changed the password?

But then I guess most laptop stealers probably just try to sell your computer instead of trying to pry into your privacy?

Fortunately they didn't take the power cord with them but it did have a good amount of battery.

A:I got my laptop stolen! What should I do.

The only thing I can help you with is; ensure you notify the police then get into your online accounts and start changing passwords. . .Good Luck.

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RELEVANCY SCORE 49.6

Hace unos días me quitaron mi ordenador portatil. Quería saber si es posible localizarlo o hacer algo.Muchas gracias A few days ago stole my laptop computer from me. It wanted to know if it is possible to locate or to do.Thank you very much










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A:Laptop stolen

Not unless you have some anti-theft process activated, like computrace or intel anti-theft.

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RELEVANCY SCORE 48.8

hi can any one give me some advise I had a laptop stolen and have just replaced it question:
Is there any way of securing the new one so If it goes the new owners?? can not get into it to ues it apart from user pass word to open windows????
 

A:Solved: stolen laptop

Apart from using a BIOS password there isn't much you can do as someone determined enough will get access eventually.
 

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RELEVANCY SCORE 48.8

My Laptop was stolen in Delhi on 7th December, 2016. I registered an FIR with the police about this and they asked me to get MAC address from the manufactured so that they can track it. My laptop serial number is "5CD6232ZRW". Please give me deatails of the MAC address so that I can give this information to police.Thanks

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RELEVANCY SCORE 48.8

Stolen need to trace location

A:How do I locate my stolen laptop

There is no real mechanism in place to do that. Otherwise HP could follow you around all the time and know exactly where evey one of the laptops it ever made is located. There is 3rd party software you can buy to do that, but it is not installed in every laptop from the factory. I am sure the police will do all they can for you. 

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RELEVANCY SCORE 48.8

someone stole my dell precision laptop from my apt and now they are signed onto my aim sn, how can i get the ip address that they are connecting from through aim.
im using windows xp at the host and vista is on the stolen laptop.
also is there a way i can do it without them directly conecting to me, or is that the only way.
 

A:stolen laptop ip adress

use netstat

http://www.g4tv.com/techtvvault/features/25577/Windows_Tip_Use_Netstat_to_Track_IPs.html

also have a read here
http://ask-leo.com/how_can_i_get_th...aging_and_does_it_actually_identify_them.html
 

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RELEVANCY SCORE 48.8

I use my laptop for everything especially for work. I put an unbelievable amount of work into tweaking and modifying the hardware like buying new ram and an SAD drive accessories etc. Someone crept into my apartment and stole it. The really sad thing is that the machine is not really worth very much. At best $300. It has scratches and marks but I using mind those. Its sad because its been everywhere with me. For someone to take your main posessession away like that especially your work tool is a sad day.

Fortunately I had made an ISO image of my machine about 3 weeks ago.

Moral of the story some people are bad and so unbelievably selfish. And back up your data! You have been warned!

Also my machine had all my passwords on there BUT they were encrypted in a code only I understand. So again that might be another tip!

Apologies if mistyped I am writing this on my phone. Regards lister

A:stolen laptop. devastated

They do have tracking devices now-a-days

But sorry to hear about your loss. Hope you can find a relatively cheap one that wont set you back too much. Too many jerks out there on the loose

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RELEVANCY SCORE 48.8

I am just trying to find out if HP has a way of tracking a lost or stolen laptop.  Like with apples products you have the find Iphone and your able to track your products.  Dell has something as well, but its like pulling tooth and nail to get an answer.  I just had bought a brand new laptop and now its gone.

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RELEVANCY SCORE 48.8

A laptop was stolen from my home a few weeks ago and by the good graces of a computer repair person, I ended up getting the computer back. The police are overworked and recovering my second laptop that was also taken is not real high on their priority list. The recovered laptop is a Dell Inspiron N5010 running Windows 7 Home Premium 64 bit and it was password protected. Whoever took it or received it broke the password and that's pretty much it. Document files were still on the computer as well as images and even my fianc?'s nickname as the computer owner. I've been in the eventviewer to do some other things and noticed activity for the time frame that the computer was in the thief's or someone else's hands. What can I find on the computer to help me find the thief and possibly my other laptop? IP addresses when it accessed the Internet possibly? Something, anything at this point would be appreciated.

A:Actually got my stolen laptop back!

  
Quote: Originally Posted by drivingwithbook


A laptop was stolen from my home a few weeks ago and by the good graces of a computer repair person, I ended up getting the computer back. The police are overworked and recovering my second laptop that was also taken is not real high on their priority list. The recovered laptop is a Dell Inspiron N5010 running Windows 7 Home Premium 64 bit and it was password protected. Whoever took it or received it broke the password and that's pretty much it. Document files were still on the computer as well as images and even my fianc?'s nickname as the computer owner. I've been in the eventviewer to do some other things and noticed activity for the time frame that the computer was in the thief's or someone else's hands. What can I find on the computer to help me find the thief and possibly my other laptop? IP addresses when it accessed the Internet possibly? Something, anything at this point would be appreciated.


Hi drivingwithbook,

Welcome to Seven forums.

Congratulations on getting your laptop back. Well first thing would be to check the history you should check all the browsers history to check where the user has gone. Hopefully you don't have a online wallet for making online payments.

Then check the history of the system regarding what files were accessed on the system. Also, ensure you run full scan for virus and malware so that there are no virus or any keylogging softwares left at ... Read more

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RELEVANCY SCORE 48.8

My employer issued me 3 units of Acer V5 laptops last year. Unfortunately one of them got stolen last weekend. Is there any way I can locate the stolen unit? or block any usage of it? or delete all files that it contains? Thanks in advance. I'm really looking forward for your help.

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RELEVANCY SCORE 48.8

Trying to get location up address on my go laptop that was stolen

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RELEVANCY SCORE 48.8

Came across this this morning and pass it on as a possible way to assist in recovering your laptop if it is stolen.I will definitely be installing it myself. http://www.iconico.com/locatePC/Cheers

A:Recover A Stolen Laptop

Looks like some interesting software.Can't beat the price (free).

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RELEVANCY SCORE 48.8

God forbid this ever happens to you, but it does happen many times every day. You're at the airport, or a coffee shop, and you turn your back for a moment. When you turn back around your laptop is gone. Stolen.

I've searched many different makers of laptop tracking software, and found most to be fairly expensive in today's struggling economy. I found this one here recently, and tested it out with very satisfying results. I urge anyone in the market for laptop tracking software to give this open source version a try.

http://adeona.cs.washington.edu/index.html

Wendig0
 

A:Tracking your stolen laptop

You could chain it to your wrist too
 

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RELEVANCY SCORE 48.8

Please block the unit asap. Somebody stole it last night.

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RELEVANCY SCORE 48.8

Your laptop is so much more than a mobile workstation. It's jam-packed with your personal information, sensitive data, photos and every bit of software or music you've ever downloaded.

It's also an easy target for thieves.

Whether you've been robbed or simply misplaced your computer, you can get it back using Prey. It's like a secret agent that lives in your computer, blocking any unauthorized access.

Read More
 

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RELEVANCY SCORE 48.8

My hp pavilion was stolen, didn't remember the serial number or anything that much but I got it registered pls I need it tracked or tagged stolen

A:I need my stolen hp pavilion tracked or tagged stolen

Ralph117 I wish I had good news for you -- but I don't ... Sorry, but this is only a community forum staffed by volunteers and we can do nothing to track or recover missing property.What I recommend is the following:1) Contact HP Customer Support, tell them about the stolen laptop, and get a case numberIf you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!2) Contact the local law enforcement authorities about the theft -- provide them all the information they need and show them proof of ownership. You will most likely need to this to have then return the laptop to you if they find it3) When the laptop is returned, contact Absolute Software to see about getting Lojack for Laptops for it. That enables you to report a stolen laptop and then locate it, once it is then connected to the Internet.Good Luck

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