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Dell laptop got stolen in India

Q: Dell laptop got stolen in India

Hi all,
I had a Dell laptop Inspiron 15 3000 Series (Inrel(R)) - 3543, I purchased it from US. I have sent that laptop to my house in India and it got stolen from there. I launch a Police complaint there with the serial number I got from Dell support team. but now, Police is asking me some mac id (I do not know what it means), so my question is where can I get this id ?
Thanks in advance for your reply.
Regards
Sachin

RELEVANCY SCORE 200
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A: Dell laptop got stolen in India

I think that they are referring to the mac address ID of the onboard network card. But we do not have those. All we provide is the service tag number and express service code number. Which are found on the laptop itself and your Dell invoice.

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RELEVANCY SCORE 73.6

September 1st, 2017
 
I wanted to buy a new laptop and found out about Dell 5577 on the internet. I wanted to know more about it. So in the evening, I went to nearby official Dell Store in Swastik Plaza, Vasant Vihar, Thane(W).

Over there, I met Sandeep Kanade, who is the customer representative at the store. He showed me a Dell 5577 which was on display. I tried it out for a few minutes.

The laptop was good but the display looked somewhat off. The colors were not vibrant and picture quality looked dull.

Before going to the store, I had read on the internet that recent Dell laptops have TN displays with poor screen quality. An alternative to TN is IPS display which has much better display quality.

So while I was trying out the on-display Dell 5577 laptop, I asked Sandeep if this display is IPS or TN. To which he replied that its an IPS display. Then I asked the price of the laptop. He said its 85,000 Rs.

Then I asked, what if there is an issue with laptop in first few days? He said that if there is any issue with the laptop, within the first week of purchase, he will replace it.

I told him that I will come by next morning to do the payment.

September 2nd, 2017
 
I went to the store to ask about EMI options. Over there, I again asked Sandeep, if the screen is IPS or not. He replied that the screen is IPS.

I looked at the EMI options and didn't like them. So I decided to do the payment in full and went back hom... Read more

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RELEVANCY SCORE 62.4

Title says it all. I had a Dell XPS9350 laptop purchased on Amazon and can't find the Service Code number. Where can I get this number? Thanks!

A:How do I find the Service Code number for a stolen Dell laptop purchased on Amazon?

You'll need to contact the seller of the system -- or Amazon, though if was purchased through Amazon and not through a third-party storefront, they generally provide the serial number (service tag) on your receipt.

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RELEVANCY SCORE 56.8

Hi,
I am planning to buy a dell XPS 9560 4K laptop in Mumbai, India.
My question is simple and straightforward and I would like the answers to be likewise.
The product isn't available straight from Dell and thus I find myself planning to buy it from Amazon India or a local marketplace.
Thus my concern is since the laptop isn't available in Dell India, how is the repairing process in India done if my laptop gets faulty.
In other words, can I get my laptop repaired in India if anything goes wrong hardware and software-wise?
Would like a reply asap
Thank you
Divyansh

A:Planning to buy Dell XPS 9560 4K in INDIA

If the system model you want is not sold by Dell in India, then Dell will not transfer the warranty nor support it there.  ONLY systems sold in the market where they're used are eligible for warranty support.
If you purchase from a seller -- even in India -- a system not sold by Dell in that market, repairs would either be handled by the seller OR the system would have to be returned to the country of origin for repairs.
Given the relatively high percentage of notebooks that need a warranty repair, carefully consider the risk in light of this.

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RELEVANCY SCORE 56

Hello Everyone,
I'm a user of Alienware 17 R3 bought it 3 months back and know what it got a loads of problems and when i call dell support they acts as they helping and visualize very beautifully that they are very much into customer's and after 5 days of follow up i was assigned a Senior R.E Dell Technician certified for Alienware systems(at least they said so) and i'm made my self completely free today and guess what that technician called me and said he as so many other Call request's so he can't come and asking me to tell Dell support that i'm not available at the assigned time.This is absolutely ridiculous because high end devices like alienware have a Pro support and on site support ,but they are saying some ridiculous reasons to postpone the service request ,I wonder that if they do something like this to Pro support and extended warranty customer's what service they will assure you to normal warranty laptop's
Absolutely this is waste of time and money in buying such expensive thing's like extended warranty Pro support care etc , for only hearing reasons what they say.Sorry if this is so long but i want you to here the truth. I don't know if it is like this everywhere but where i stay i'm sure its always like this.Also my post will be through the moderator i don't even know they will let this post pass to community.

A:Dell Alienware service is the worse in india

Aryan1357Also my post will be through the moderator i don't even know they will let this post pass to community.
No problem. The Forum allows people to express their dissatisfaction, if done so in a civil manner.
Thanks for sharing your experience with us. However, you have posted on the Laptop Audio discussion board. I suggest that you post on the Alienware Club board, if your target readership is other Alienware owners.

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RELEVANCY SCORE 55.6

HELLO !!  EVERYONE
IF YOU GET A CALL FROM SOMEONE WITH A  INDIA  ACCENT & THEY SAY THEY WORK FOR DELL  SUPPORT & THEY SAY THEY HAVE DETECTED  A HACKER TRYING TO ACCESS YOUR PC THAT IS A LIE !!
THEY ARE A HACKER  THAT IS WORKING FOR DELL OR THEY WORKED FOR DELL IN THE PAST AND THEY ARE CALLING FROM  INDIA  AND THEY WILL ASK  IF YOU WILL ALLOW THEM TO LOG IN TO YOUR PC  AND FIX  ANYTHING  THAT MIGHT ALLOW A HACKER TO GET INSIDE YOUR PC .
DO NOT !!  EVER ALLOW  ANYONE  TO ACCESS YOUR PC  UNLESS  YOU CALL  A  PC COMPANY  FOR HELP .
THEY PHONE  NUMBER  THAT  SHOWED UP ON MY  PHONE  WAS  -    SURENDERKOTA
AND EVEN THE CALL BACK NUMBER  SOUNDS LIKE A HACKER PHONE NUMBER .
NO !  I DID NOT TRY TO CALL THAT  NUMBER  BECAUSE I DID NOT WANT TO RISK A VIRUS  MIGHT BE TRANSFERRED   TO MY HOME PHONE NUMBER .
I MIGHT BE WRONG  BUT  I NEVER  TRUST  ANYONE !!   WHO CALLS ME  SAYING THEY  WORK FOR  DELL  OR HP , ETC.    AND  THEY WANT TO HELP ME FOR  FREE !!
ESPECIALLY  WHEN THEY SOUND  LIKE THEY ARE IN INDIA  AND THEIR ACCENT  SOUNDS  LIKE A INDIA  PERSON .
I WANT TO KNOW  HOW  DID THAT PERSON  GET  MY  2  DIFFERENT HOME PHONE  NUMBERS  ??
HE CALLED  ME 2  TIMES THIS WEEK &nbs... Read more

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RELEVANCY SCORE 55.6

I am not satisfied with Dell India support answers to go with out of warranty services as Dell Inspiron 7537 Laptop had never gone under damage and the laptop is under warranty.  
Please advise the email id of team after Dell Director Desk so that they can check the issue at their end.
Thanks.

A:Who do you complain if the DELL India Service is unable to support.

Hi,
Thank you for posting your concern here. Sorry for the bad experience you had so far. Please let us know if there are any issues that are unresolved, we?ll be more than happy to assist you.
We request you to share the service tag, registered owners name and your email address, so that we can check the warranty and other details and provide you with the right information.

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RELEVANCY SCORE 54.8

Dear board members,
I have a Dell Studio 1558 Laptop, its motherboard (graphics card) is not working.
I know its old system but wanted to replace the motherboard.
So does anyone have a list of genuine motherboard vendors in India (Bangalore), Or international one?
Thanks and regards,
Jitesh

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RELEVANCY SCORE 54.4

Guys I am from India I want to buy a laptop

I want a laptop that should have 4 or 3 GB ram and 500 gb hard disk, 1 gb graphic card and i5 processor. I wanted to buy it from dell but I don't know which brand is the best because i use desktop.

And the price should be between 35ks to 45ks.

I need your help guys just tell me which one is the best.

And most importantly i forgot to mention i need at least 3 to 4 hours of battery backup
 

A:Which Laptop to Buy - India

A lot of machines have that specification - Toshiba, Dell, HP, Sony, Acer
I dont know the brands available in India - however, I have moved to hardware forum, & changed the title - you may get more response
 

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RELEVANCY SCORE 54

Hi All,
I want to buy a Dell laptop. When I compare the prices between India and the US, I found that it is more affordable to ship it from the US.
Is it  possible to ship the laptop from the US, if so what will be the Shipping charges?Will it be delivered safely?
Any valueable inputs deeply appreciated.
Thank you.
 
 
 

A:Shipping Laptop from th US to India

Unless you know someone in the US who can order for you and ship, no - Dell won't ship internationally.
Even then, remember that the warranty applies to the country of purchase - you'll have to transfer ownership and warranty when you receive the system.
 

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RELEVANCY SCORE 54

how to file online complain regarding dell home warrenty service via e mail in india

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RELEVANCY SCORE 53.2

My laptop's display stopped functioning about 3 weeks back . The power button light is turning on and it's charging as well but display isn't functioning. I submitted it to the authorised service centre and they suggested to replace the motherboard but the motherboard is not available here in India for my laptop model. I bought it from the US. I spoke to US support and they said i will have to bring the laptop to them which isn't possible right now because I am in India now. Can someone please suggest an alternative? Can i replace it with another motherboard ? Variants of this laptop are available in the Indian market, will that work?  PLEASE HELP.

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RELEVANCY SCORE 53.2

Hi,
This is Manish Kumar. I bought Dell laptop from Olympia, WA last year. Now I am in India and I am facing some issues which I think are related to the hardware. Is there any way that I can transfer laptop warranty to India so that I can get it repaired at the Dell service center here in India?

Thanks in advance,
Manish

A:Laptop warranty transfer from USA to India

If you purchased the system with an onsite warranty (extra cost), yes - it can be transferred.  If you did not, you must upgrade to an onsite warranty at extra cost before it can be transferred.
www.dell.com/.../IdentifySystem

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RELEVANCY SCORE 52.8

Hi, If i purchase laptop model 15-ay011nr in USA, i assume I get worldwide warranty. Will this warranty be covered in India? ThanksArun

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RELEVANCY SCORE 52.8

Hi, This laptop has a genuine Windows 10 OS preintsalled. I have installed a Linux OS in external Hard Disk and booting from this laptop. Does it affect my first year free warranty ?













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A:HP Laptop warranty in India - running Linux OS from HDD

Hi, Yes and No. If your machine failed by Linux then this will void warranty. I  always say warranty is a very GREY area. Regards.

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RELEVANCY SCORE 52.4

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
Top Best way to Secure your laptops and computers platform like Window's 7,8,8.1,and window's 10 operating system, Mac operating system, Vista, Linux, Ubuntu and any other operating system which you used and have number of problems related to your gadget. some major problems are faced more user's like
slow laptop and computer
internet speed
The laptop and computer restarting continuously
Automatic Pop'ups generate while your surfing on internet.
The printer would not properly work and not connected to your mobile, laptop, computer WiFi or LAN.
Attached Email would not open normally
Not open or run any program into your laptop and computer.If you can't understood these above and any other problems then instant call our laptop and computer customer toll free number +1 877-773-3202 at anytime and anywhere. We have good certified technicians team which always ready to solve their customer problems.

A:call @ dell laptop support 877-773-3202 toll free , hp laptop support, dell laptop service, hp laptop customer service, hp laptop service centre, dell laptop help, dell laptop customer service, dell laptop helpline, hp laptop helpline, dell support

Spam.

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RELEVANCY SCORE 52

Hi, I recently bought Dell Inspiron 15 3567 model in Dubai after getting the confirmation from Dell representative that International Warranty is available in India. I was informed to register online by changing the service tag to India.
Can you please help with the proper procedure to register my product so that I can claim warranty service in India

A:warranty claim in India for Laptop bought in Dubai

First -- there are no "Dell representatives" in Dubai -- all systems there are sold through resellers, not Dell.
You must:
1.  Have purchased (or now purchase) an onsite service plan - from Dell.  Basic depot warranty (and any Dubai reseller warranty) will not transfer.
2.  The system model you purchased MUST be sold in India.
3.  You must transfer your ownership of the system with Dell:
www.dell.com/.../warranty-and-ownership-transfer
In all likelihood you'll need to start with the reseller from whom you purchased.

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RELEVANCY SCORE 50.4

how to track a stolen laptop with serial number,My laptop has been stolen 15-ay011TX ALL     SN:  CND6262QR9Serial No CND6262QR9

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RELEVANCY SCORE 50

Hello,
I am writing because I have been the victim of what I believe is a "Dell's inside job" in this technical support scam to Dell computer users out of warranty or expired technical support based in INDIA. I have been a DELL customer since 2003, always had the best tech support with no problem, even when I called once about 7 years ago, they cleaned my computer for $49.00 which was ok with me with no problem. I bought an all in one computer in 2012, with 3 years of tech support. My problem started when I called DELL April/2016 of course I didn't get help because my computer wasn't covered, they wanted me to pay $89,00 one time service, at that time what I really wanted was to get my computer back to windows 8.1 I wasn't happy with 10, my computer was running fine. A week later I started getting calls from ladies with Hindu accent claiming to be from Dell wanting to help me fix my computer. I was always busy and I told them I had no time to seat for 2 hours to do it. They kept on calling, until one day exactly a month ago 8/29/16, I had the time to fix my slow computer and accepted their offer. He gave his security Id # DELL9929 his name: Eric Thomas with an Hindu accent, I asked him: Are you really from Dell? He reassured me that he was, that they were getting signals from my computer that something was wrong. I believed him because m... Read more

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RELEVANCY SCORE 50

We are Dell resellers and had placed an order for 43 Laptops - Dell Latitude 3560 with Dell on 13th June, 2016. We delivered them to our customer on Friday 17th June, 2016. On Monday 20th June we discovered that all the Laptops are faulty and are not functioning properly. They have not been able to use a single system due to touchpad issues in the entire lot
We have made innumerable calls Dell to resolve the problem, but the team is unable to identify and rectify the problem. 
We have spoken to our partner account manager, regional account manager, Service Specialist and Escalation Team, requesting them to provide us with a solution at the earliest as their work is getting hampered. Our customer has to deploy the same by 1st July however they do not have any Dell Laptops functioning correctly.  
How do we escalate this to the Dell management and get a replacement ASAP
Regards

A:Who do you contact if the DELL India Escalation and Support Team fails to provide support for brand new Laptops

Hopefully one of the Dell rep see your post and be able to help. If no one answer your question then I suggest you contact Technical or Customer Support in the link below.
www.dell.com/.../Contact-Information

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RELEVANCY SCORE 49.6

Is there a way to do this? Don't think my OS was backed up since I was using the Home Premium version, but any recovery of files data and/or GNU licensed programs will be extremely helpful.

My camper van was broken into and the OEM support disks are gone as well. Used the standard MS back up procedure on an external usb disk drive. The latter is back home, which I could FedEx to where I'm staying for the winter.

A:Recover win 7 backup from stolen laptop onto win 8 laptop

I tried, I had a Windows 7 Easy Transfer set that I tied to re-install into 8 (Not 8.1) and that failed. But you have to HAVE the easy Transfer backup file.

You would have to wipe your Windows 8 computer and re-install Windows 7 and use the Easy Transfer in that. I don't think it is version-specific, so if you have Pro or Ultimate it may work with a backup set from Home Premium. Not sure though, you can always try it.

Sorry you got hit, man, if you got your laptop S/N run it by all pawn shops in the area, thats where it will likely show up.

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RELEVANCY SCORE 49.2

A friend's sysytem was stolen yesterday Thursday 20 October, 2016 at Ibadan, Nigeria. The product number is L8B88EA and the Serial Numbr is 8CG6011RYY. Can anyone suggest how this can help revent the use of this system by the thieves?

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RELEVANCY SCORE 49.2

hi . i have the serial nmbr for my stolen laptop, hope you can help? thanks













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A:stolen laptop

Sorry, but unless you have Lojack for laptops installed and active, the only solution for a theft of your personal property is the Police. If you have personal property insurance or homeowners insurance, you may be able to make a claim for the stolen property. Make certain that you report the details of the theft to the Police and get the number of the theft report.  If you are extremely lucky, some wonderful person will return it to its owner. One of these days perhaps there will be something like the Find my mobile that is on the three Samsung Galaxy mobile phones in my household. I wish I had better news for you.

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RELEVANCY SCORE 49.2

My laptop stolen .. I have all info about my laptop.. is ther why to find it ?

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RELEVANCY SCORE 49.2

Hace unos días me quitaron mi ordenador portatil. Quería saber si es posible localizarlo o hacer algo.Muchas gracias A few days ago stole my laptop computer from me. It wanted to know if it is possible to locate or to do.Thank you very much










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A:Laptop stolen

Not unless you have some anti-theft process activated, like computrace or intel anti-theft.

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RELEVANCY SCORE 49.2

sir my laptop [personal information removed] WAS STOLEN please tell me what can i do ?

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RELEVANCY SCORE 49.2

My laptop was stolen..can hp locate me stolen laptop

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RELEVANCY SCORE 49.2

My laptop got stolen and it was new plus I didn't have any tracking software installed and the police are not doing anything about tracking it since maybe we not yet advanced on that side(am in Kenya)If anyone could help me I'd really appreciate

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RELEVANCY SCORE 49.2

I had my room broken into on Christmas Day and the thief took my Dell laptop,  I have tried contacting Dell without success,  I wanted to get the serial number and model number of the machine from them to give to the police. Does anyone know how I can do this???

A:Stolen laptop

This is not a virus/spyware matter.
Are you saying you have no record of your model/serial # ?
I have contacted a Dell Liaison, Dell-RobertP, to see if he can assist you here.

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RELEVANCY SCORE 49.2

Not sure if this is the right forum, but I recently bought a laptop. I got it for about 700 Canadian dollars, and it seemed like quite the deal. Here are the stats

AMD Athlon 64 3200+
512mb or ram
Radeon 9600pro graphics card
DVDRW

However, I am afraid now, that it may be stolen. I don't want to put the thing online becuase of traking devices, because I don't want to blame. I don't want to take it to the police, and loose my laptop. because It might not be stolen. Is there some software that I can download, that will tell me if the laptop has a tracking device? I am not trying to keep a stolen computer, if its stolen, I will return it. I can a recipt signed by the co-worker I bought it from.

Please advice

Kain.
 

A:Stolen Laptop?

If I had the mearest suspicion that this lappy was hot, straight to the cops it would go. If it is and you don't you could be charged with possessing stolen property and then the treacle hits the fan.
Be wise.
Wolfey
 

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RELEVANCY SCORE 49.2

Dell Inspiron SN <Admin Note:service tag removed per privacy policy~RK> stolen Jan 8. How can I flag it or track it?

A:Stolen laptop

Please edit your post and remove your Service Tag. Never post a Service Tag in an open forum.
Report a Stolen/Found system

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RELEVANCY SCORE 49.2

Forgot to lock the car.

What should I do? I've been changing passwords but even if I change the passwords can't they still do things on my accounts because they are already logged in?

My Lastpass is signed in on browsers. I did change my Lastpass password just now, can they still see all my accounts saved in Lastpass even though I changed the password?

But then I guess most laptop stealers probably just try to sell your computer instead of trying to pry into your privacy?

Fortunately they didn't take the power cord with them but it did have a good amount of battery.

A:I got my laptop stolen! What should I do.

The only thing I can help you with is; ensure you notify the police then get into your online accounts and start changing passwords. . .Good Luck.

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RELEVANCY SCORE 49.2

Hello,
 
My laptop was stolen friday 5/1/15 serial no. [Moderator edited Serial] product no. A6Y02UA#ABA
 
I called your company on Friday they gave me a phone number 978-474-3651 and an email [Moderator edited email address]
to give to law enforcement which I had already did.
 
But now what do I do? Is there anyway to track it? I believe I know who took it and they have been using it on Facebook. Please help if possible....
 
Thanks
Erica

A:Stolen Laptop

Hi @Ericaaa805 ,
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
 
Regards,George





I work for HP

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RELEVANCY SCORE 49.2

My laptop had stolen please help me to find out it

A:Stolen laptop

Hi,This is not the official HP technical supportHP maintains no official presence hereAll the members helping others here are end users like youPlease lodge a police complaintKeep your invoice bill ready with details of your machine.We cannot do anything from here industry l unfortunatelyRegardsVisruth

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RELEVANCY SCORE 49.2

Hi Guys,Someone has stolen my HP Laptop with the whole accesories. is there someway to track this? It is outnof warranty and it doesn't have any tracker, but yeah jt does have net protector anti virus. Pls help me tracking this. I just need all my data and nothing else! The back up in hard disk has also gone in the bag!Expecting some help here.Thanks

A:Laptop stolen

rw11 wrote:Hi Guys,Someone has stolen my HP Laptop with the whole accesories. is there someway to track this? It is outnof warranty and it doesn't have any tracker, but yeah jt does have net protector anti virus. Pls help me tracking this. I just need all my data and nothing else! The back up in hard disk has also gone in the bag!Expecting some help here.ThanksThere is a special department in HP where you could get assistance. But before anything else. Make sure to have this incident reported to a local authorities where the incident took place. Call HP support 1800 474 6836Provide your Basic information as well as the serial and product numberThe provide them with details as to what happened to the laptop.They will then update your account. In the future if the thief or the person who bought the stolen unit called HP or support HP will detect that the unit was stolen. Finally call this number HP Security at 1-978-474-3651 or email [email protected] sure to give them exact and precise information of the incident. Regards




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 49.2

my laptop was stolen this morning i dont have any gps or ip number how can i recover it

A:my laptop was stolen

Report the theft to police. That is really all you can do.

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RELEVANCY SCORE 49.2

I lost my laptop please help me

A:stolen laptop

Hello, Thank you for posting in the HP Support forum. I am sorry for the issue you are having. I'm afraid there is no way someone on a forum can help you with regards to a stolen computer.  Please, report your issue to the local authorities (e.g. police office).   Important is to immediately change your most important account passwords from another computer such as email password, social media passwords, bank account passwords, etc...

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RELEVANCY SCORE 49.2

Some one stole my Hp laptop can it be tracked by its serial number

A:Stolen HP LAPTOP

Hi, Very sad. Anyway, please try this:   http://www.ehow.com/how_4500828_privately-track-missing-laptop-computer.html Good luck.

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RELEVANCY SCORE 49.2

My laptop was stolen.. I do not have antitheft on the laptop.

Does anyone know how to find the laptop without a program on it? If so contact me ASAP

A:Need Help bad.. STOLEN LAPTOP

Hi -

Without a physical lojack installed in the system or a "I'm here at ISP...." installed software program, reporting the loss/ theft and serial number to the police is all you can do for now.

If your email has a "remembered" password -- keep an eye on that account. Log onto the account(s) now and get rid of any personal or proprietary messages - but leave it active. Each future email may be able to provide you with a clue.

Report any software that contains a product key code to the software manufacturer. They may not be able to trace it, but it may be salvageable for your future use.

Anything particularly "special" about it (that would stand out from others)?

Good Luck to you. . .

jcgriff2

.

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RELEVANCY SCORE 49.2

My laptop is stolen so please track my laptop or find my physics address. Please help me

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RELEVANCY SCORE 49.2

Hello people ,

The portability of laptops makes them ideal for working anywhere but it also makes them ideal targets for theft .

is there any software by which you can track your laptop if its get stolen.(Freeware will be preferable)/or prevent it from being stolen ?

Any help would be really appreciated

thanks in advance .
 

A:How to keep your laptop from being stolen?

LO-JACK for laptops you have to pay for the service.

Other ways
1. Use the Kensington lock system cable that's a must to have if you wan to go free.
2. Use encryption passwords on the BIOS/Motherboard, HDD and OS
3. Remove your HDD (time consuming) would need a clone system but OS is the limiter here
4. Hand-cuff your wrist to your laptop using the Kensington lock system cable in a loop lock
5. Watch, just plain and simple watch it. (take anywhere you go) Don't leave it behind
 

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RELEVANCY SCORE 49.2

Hi there
I am Shekaib Umer and my laptop was got stolen on 25-4-2014 I want lo locate my laptop. What should I do please help me.

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RELEVANCY SCORE 49.2

My notebook was stolen 5\1\2016 I gave the police the make and s\n if I was to give it to the support team is it anyway to track it are can I. Pay to have it tracked now 

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RELEVANCY SCORE 49.2

Hi friends, my laptop is stolen two months back from my car. I do not have a laptop serial number  but I have a MAC Address.please help me.Plz give me a suggetion to track that laptop.model: Z5070 cori7

A:My laptop is stolen, please help me

If it was running Windows 10, and you therefore have a Microsoft id, log in with that id from another device,https://account.microsoft.com/devices?refd=account.microsoft.com&refp=devices-about-landingThen choose "Find My Device"(However, on the lost PC, the LOCATION settings needs to have been turned on for this to work).  





Gel, Thames Valley, UK

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RELEVANCY SCORE 48.8

To get instant help for dell support call @ 877-773-3202 toll free, we provide the best hp laptop customer support and dell customer service in over the world. our official number is available 24*7 hours and give best dell laptop help and dell laptop services to our highly qualified and certified technicians. To get instant help for your laptops and computers please contact us immediately without spending precious time.We give all service and support absolutely free of cost.
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RELEVANCY SCORE 48.4

Hi Everyone,My laptop was stolen. I want to know if HP or Microsoft can remotely access my stolen laptop and take over it and disable it, so that thieves can't use it?ThanksBen

A:Stolen Laptop - Can HP disable it?

Hello @bel3 Thank you for posting in the HP Support forum . Welcome! I am sorry for your issues. While on a theory it might be possible for Microsoft to directly access a PC, practically this is impossible and cannot happen. HP cannot access your PC remotely.  Your PC data will only be protected if you previously enabled full disk encryption or files/folder encryption In your case - I recommend you :- contact the local authorities / police office and report the problem- if you used the PC for banking stuff - immediately inform your bank to block any cards you may have used with this PC- from another PC - known clean from viruses/malware - change all your passwords for online accounts - emails, banking accounts, social media accounts, important work accounts , etc.... This is done to prevent the thieves from accessing your online data and to prevent further data leakage  Hope this helps

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