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Can't turn off double tapping on my Synaptics Touchpad

Q: Can't turn off double tapping on my Synaptics Touchpad

I'm using a Synaptics Touchpad on my Acer V3-551 and when I follow the steps to turn off double tapping (go to the device settings in mouse and click settings and find tapping and disable) I can't seem to find the tapping option. The only options are Overview and Buttons. I have updated my driver to make sure it is fully up to date. This computer was once windows 8 but is now windows 7. Is there an option I need to turn off in order to see it? (full model is V3-551-8469)

Preferred Solution: Can't turn off double tapping on my Synaptics Touchpad

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Can't turn off double tapping on my Synaptics Touchpad

Check here to see if there is a solution: http://www.synaptics.com/resources/consumer-tips

Launch Synaptics in Control Panel, click on tapping once to select, then click on the gear to the right.

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Is it possible to configure a synaptics touch pad settings such as sensitivity, tapping, and type lock settings without the synaptics software?

When I upgraded my laptop to Vista, my touch pad became erratic randomly clicking both left and right buttons as well as being unresponsive and/or jumping to random locations. I discovered that the issue was caused by the synaptics software. When I uninstalled the software part of the driver, the touchpad worked fine, but I can't configure it. I've tried updating to the latest software/driver from the synaptics website as well as Compaq's recommended drivers for my laptop off their website and neither worked. I've also tried on several occasions to deal with Compaq chat tech support but was unable to come up with a solution.

If anyone knows if it can be configured in the registry, or if there is a config file that can be edited, or 3rd party software, please let me know if you have any ideas!

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Yesterday I installed vista on my laptop which previous ran XP.
In XP I had an icon in my tool bar, as well as an icon in the control panel where I could disable my touchpad.However since moving Vista, it no longer shows up, so I cant turn the damn thing off. Ive been into system devices, and all that shows up is the mouse, it doesnt even recognise I have a touchpad device, nor does it show up in the bios before loading windows, so I cant disable it. anywhere.
How can I turn this damn thing off? I hate it. Ive tried downloading the drivers for it to see if that brings it up, but after installing them there was no change.
Any ideas?

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I have a client who has a Dell Vostro 2510. I installed the Alps touchpad driver which on all my other laptops has a disable tapping feature, but for some reason that feature is not present for this laptop. Am I using the wrong type of driver?

Any help would be appreciated

A:Solved: Turn off double tap on touchpad

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I just bought HP 1000-1b09AU Notebook PC. And I think the touchpad on/off (button?) is not working. I know how to turn on/off the touchpad, it is by doing double tap/touch on the turn on/off area of the touchpad.I don't know why it's not working, since I've already installed the driver of the (Synaptics) touchpad. How do I resolve this? Help me, please.

A:Can't turn off the touchpad using the double-touch gesture

Hi @Bill468  Welcome to the HP Support Forums! I understand that you are having trouble with toggling the touchpad on/off. I am happy to help. Check out  this page, there are a few possibilities to look at:Using and Troubleshooting the TouchPad or ClickPad (Windows 8) Let me know if this helps.

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I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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On my G62 laptop my mouse pad lock unintentionally.  When I try to double tap the upper left corner it doesn't unlock. What do I do, now, to get my mouse pad back?

A:How do I unlock my mouse pad when double tapping the amber l...

how can I unlock my device mouse (HP pro book mouse)

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Lenovo Vantage recommeded me to install the following update https://pcsupport.lenovo.com/uu/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... The firmware update failed with the Error Code[0x69] Since then I can no longer use both the trackpoint and the touchpad!The official firmware update completly bricked my input devices. Does anybody know how to fix this issue?

A:X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint

This seems to be an related issue: https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/Touchpad-not-working-after-firmware-update/t...

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Hi i have a Compaq laptop and the touchpad no longer taps i can move the cursor around with but have to use the left button to highlight and drag etc. Any ideas? Thanks


A:Solved: Touchpad not tapping

goto control panel
see if the tapping is enabled
you may need to goto one of the tabs - device settings
and then click on a button called settings - to get to the section for tapping

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Just received a Y580 with a Synaptic's touchpad.  Makes a rattle/clicking sound when tapping or preparing to scroll.  Is this normal?


Go to Solution.

A:Noise when tapping touchpad

Hi Bunt,
please right click Speakers symbol located next to time/date display -> select sounds...
check what kind of event sounds are selected, especially look at Start Navigation sound.

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My laptop came with an Elantech touchpad and the driver. I cannot get the touchpad to disable tapping even though I've disabled it on the touchpad tab. There is no BIOS setting (Phoenix). Does anyone know if a different driver will correct the situation -- or a work-around?


A:Disabling tapping on an Elantech touchpad

WaltP said:

My laptop came with an Elantech touchpad and the driver. I cannot get the touchpad to disable tapping even though I've disabled it on the touchpad tab. There is no BIOS setting (Phoenix). Does anyone know if a different driver will correct the situation -- or a work-around?
Click to expand...

On my HP laptop, updating its Synaptics touchpad driver fixed that exact problem. Elantech may have a similar update. Check laptop mfg's site first, Elantech's site second.

(Note: it is possible that there is a driver update which addresses the issue but makes no mention of the fix in the description. Be sure to create a Restore Point before applying [any] update!)

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Dear Team, i have just got a YOGA 700 but i am not being able to right click by tapping double fingers on touchpad, instead it works clicking with two fingers which is being a hastle, could anyone please guide me how can i enable right click just by tapping touchpad with two fingers. thanks 

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First, a web page froze up, then the cursor would not respond to being tapped on the touchpad. I tried restarting a few times.

The cursor was gone for awhile, is now back but again not reacting to being tapped by the touchpad.
Happy to start the pre-work when directed. Thanks in advance to all!

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I just got a new hard drive for my HP Pavilion Laptop. With the old HD, I just had to go into Control Panel -> Mouse and disable tapping through something called Synaptics. This does not appear at all on my new control panel anywhere under Mouse, nor is there an icon in the lower right like there used to be. It seems like I can make tapping into a science where flicking in different directions does other crap, but I just want tapping off.



A:Turn off tapping...

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The tapping function on my Aspire E5-573 with Windows 10 is not working properly. The single tap function does not work, necessating a click instead for every action. This is ergonomically tedious. Also, the clicking function does not work in the bottom left-hand corner - you have to click about almost halfway up on the touchpad to effect a click.The Elan I2C touchpad driver is dated 5/6/2015. On the forum I have only come across solutions to the Synaptics touchpad.  

A:Elan Touchpad tapping function not working on Aspi...

Have you tried the same driver version dated 27/07/15 from here:http://www.acer.com/ac/en/GB/content/drivers 

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I'd like to disable touchpad tapping in ACER Aspire E5-551G, in Windows 7 64 bit. I have already installed the driver "Synaptics_Touchpad_v17_0_19_C", but in Control Panel, Mouse, there isn't any tab about the touchpad. Thanks in advance,Jordi

A:Disabling touchpad tapping in ACER Aspire E5-551G ...

First, check Device Mgr for any device warnings, errors or other issues. If none, run "main.cpl"  from the start menu but without the quotes to navigate the mouse and touchpad settings. Jack E/NJ

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Every time I shutdown and restart I have to go into Options and turn off Tapping.
I must goto Settings -- Devices -- Mouse and TouchPad -- then:
Click on "Additional Mouse Options" at the bottom (grayed but still active)
Click on "TouchPad settings"
Click on "TouchPad settings" (the button) and turn off "Tapping"
Then click on "Apply"

I also clicked on the [reset device] button. (Did not seem to do anything, did not help)

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Okay so this has been happening for a bout a monty now, when tapping on my touchpad it will select whatever folder or tab I'm tapping, but it will be stuck to the mouse and tapping will no longer work until I press the left mouse button. I've checked and made sure that the touchpad is on, tapping is also on, and everything else that should be on is on. This is getting quite frustrating and I need some help to fix this. 

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I have a HP Entertainment PC laptop. It's Windows 7 (upgraded from Windows Vista). When I tap on the touchpad, it won't work as a click. It's so annoying that I have to use the button below the touchpad to click. Help me, please.

Thank you~

A:How can I make “tapping the mousepad (touchpad) to work as a click”?

Did you install the touchpad drivers from HP? If so, you may have to play around with some settings for it in control panel. If yo did the upgrade isntall its supposed to keep all your drivers, but sometimes it doesn't retain all of them.

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Hi, I am having a problem with my touchpad and Windows 10.  It started yesterday after my computer was frozen after startup and I couldn't access the login screen, so I reset my PC and kept my files.  After resetting and getting back to the desktop I found that If I either tap on the touchpad or do a quick swipe on the touchpad, Windows Action Center will pull up every time and I have to tap or swipe again for it to go away.  I never had the problem before resetting my PC and after speaking with Microsoft they claim it is a malfunction of the touchpad.  I've been searching online and see suggestions to disable 4 finger gestures to resolve the issue, however my laptop does not have 4 finger gestures.  I have reinstalled the driver for the touchpad and still have the issue.  I'm at a loss.Anyone familiar with this issue?  It has become increasingly frustrating and I'm hoping there's a solution.  Thanks!

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I want to change settings from Double Click Zoom to Double Click "highlight" and don't know how. 

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Hi all,

I'm running latest Windows 10 64bit on E6430. Few days before, tapping on the touchpad stopped working - no click is produced. Everything else is working perfectly. The driver is the latest one from Dell.
When I returned to an old driver which does not support multitouch, clicking works, but this way I miss the multitouch...
I guest that this has been broken with the latest Windows updates.

What should I do to get my touchpad fully functional?

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every time i start my laptop it works fine for first 5 min then the last icon on my desktop get automatically selected and tapping of my touch stop working. if i select any other icon on my desktop or in any drive the last icon get automatically selected it seems like some down arrow key is pressed regularly.and if i restart my computer at once it start with a beep noise upto 10 sec and if i shutdown it and then start after 5-6 hrs it starts normally and then again after mins it start creating the same problem. plz help me out i am using lenovo z560 idepad plz mail me the solution at [email protected]

A:it seems like down arrow key is pressed and hold automatically and tapping on touchpad do not work

I have the same problem. I press the UP ARROW key once the laptop completes booting. This solved the down key lock problem. I started hearing the beep sounds when I upgraded to windows 10. When I went back to windows 7 the beeping stopped during boot up but the down key problem exists. I am thinking of downgrading to XP to see if the noise problem and the keyboard works. I hope its not due to my ram upgrade.

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HELP please... I have configured a Samsung laptop for a neighbour but can't turn off tapping, which I need to do to make the laptop usable for my neighbour, who is elderly.
The incumbent driver is from Elan (? ).

I have tried the latest driver from the Samsung website
I have tried a Synaptics driver

None of them deliver a 'disable tapping' button...

Anybody able to offer a solution / driver that allows this basic functionality?


A:Driver that allows disabling tapping -Samsung 3 series laptop touchpad

How about an external mouse mate wired or not and just disable the touch pad altogether when the mouse is plugged and it comes back on when the mouse is taken out . I do that with all my laptops as I find the touch pad really very irritating.

Also if the user is then finding it difficult to manipulate the machine via the touch pad the external mouse is going to be so much easier

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Ok I have this laptop that belonged to my father and I have a problem. Basically I am wanting to turn off the 'tapping' on the touch pad but I just can't.
I have searched online for an answer but nothing I try will work. There are no settings in the control panel, either in the mouse settings or anywhere else that let you turn the tapping off.
Something I read said to press Fn and F9 but that does nothing.
I do remember turning the tapping off once when my dad had the laptop but I can't do it the same way because I installed a fresh copy of Windows and it wasn't from the recovery CD so the software for the touch pad isn't there.
I have tried searching for the software but it appears that this model of laptop doesn't exist!
It is a Toshiba Equium EA60-173 and the model number is PSA67E-00700C8J but I just can't find anything to do with the laptop on the Toshiba website. I did manage to find and try a program called Toshiba Touch and Launch which let me change some aspects of the touch pad but not the blasted tapping.
So if anyone can think of anything else I can try apart from what I have tried already then I'm all ears.
Thanks in advance.

A:Solved: Cannot Turn Off Tapping On Touch Pad

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my Compaq Presario 2195US notebook touchpad stopped working properly; the pointer moves and the buttons work, but the tap feature is gone. all looks okay in Control Pad/mouse; I checked pointer setting in BIOS and tried AUTO and BOTH. I downloaded and installed the latest driver, just in case, but no change.


A:Synaptics touchpad help

The touchpad could be worn out

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Hey, can I uninstall the synaptics touchpad in my laptop, and reinstall it again? Synaptics is not running on start-up but it is activated in msconfig, and CCleaner. Is it safe to uninstall and reinstall it again? If I uninstall it, will my touchpad still operate?

A:Synaptics Touchpad

Hi, kyzersoze.

You'll be fine. On my Toshiba, I've done it at least a half dozen times for various reasons - none which are important here.

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So I am at the end of my rope with my laptop's touchpad. I can not disable the tap-to-click option, and because of this I am CONSTANTLY clicking on things every time I type or do anything.

Also, the scroll does not work.

I have searched through all of the mouse options and there is not one single option anywhere for tapping or scrolling.

I have updated the driver. I have uninstalled the driver and tried installing an older version of the driver. I can't find anything that will give me these options, no matter which drivers I install.

I am using Windows XP, on a Dell Inspiron 6000. According to the hardware tab, I am using a Synaptics PS/2 Pointing Device.

Please, please, PLEASE help! Please!

A:Synaptics touchpad - PLEASE help!

I am not a fan of the touchpads on laptops. I have always disabled them and used a notebook mouse instead. While this may make for some difficulty while traveling, I don't inadvertantly select, click or move the cursor while keyboarding.

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I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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Hi. I'm having a problem with my HP Pavilion dv6000's touchpad. Recently (i.e. Today) it has been giving me an error and shutting down a program called "Synaptics Touchpad Enhancements", which has the adverse effects of slowing down the touchpad's sensitivity, and making the scroll bar on the side of the pad useless. Restarting solves this problem, but it occurs again after perhaps thirty minutes or so. I've already tried redownloading the drivers for it, but it hasn't solved the problem. In addition, upon selecting the mouse via the Control Panel, I'm confronted with this error.This problem has me stumped. Can anyone shed some light on what I could do to solve this?

View Solution.

A:Synaptics Touchpad

Hi,The issue you have mentioned and the error you attached clearly state that there is an issue with the Synaptics Touchpad drivers on the system. To resolve the issue, I suggest you uninstall the Synaptics Touchpad drivers completely from the system through Control Panel, Add/Remote programs (Win XP) or Programs and Features (Win Vista). After complete uninstallation, please restart the system. Download the latest drivers from the following weblink and then install the software. This will definitely resolve the issue.http://www.synaptics.com/support/driversHope this information helps.Regards,Vidya

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Recently my Synaptics TouchPad suddenly stopped working on my Compaq M2000 laptop; I fixed the problem by re-installing the Synaptics driver. When I restarted the computer, the TouchPad was working fine, but the keyboard was not working at all, so now I cannot type in my password to log onto the computer.

Is there any way to solve this problem without having to format the computer?

A:Synaptics TouchPad

dont format. use a different comp, download (savepe) its a recovery program. you can run chkdsk from there. it will load its own drivers. savepe is a live xp cd.

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I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the driver and it works great..

Hope this helps someone...


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I have two laptops where the touchpad works great but its driving me up the wall. I keep going to places I don't want to go. I need to turn off the touch feature for enter and cannot find it. Is it available yet for vista?

A:synaptics touchpad

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I have a Synaptics TouchPad v11.0.7 on my HP Pavilion dv6000. I prefer a higher sensitivity on the pad, so I change the pointer options. However, after I restart my computer, the preferences reset to default. I have tried uninstalling and reinstalling the driver but the same thing continues. This is getting very irritating. I have no other mouse drivers on my computer and I am at a loss for a solution. I would much appretiate any help.

Tony Williams

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Hi all. I am having a lot of problems with my touchpad mouse built in .I have sony vaio vpcea36fm i3 hdd 500 gb ram 4 ddr3. As far as i have searched there are no updates for the driver.This is my driver version 6.1.7600.16385. I have tried to uninstall and install with reboot but its still not working.I apprecite all the help

A:synaptics ps/2 touchpad

You don't elaborate what your problem is ? is it working at all or is acting strange ?
Have you checked the BIOS to see if it's disabled ?
Otherwise, you may just have a bad piece of hardware there, take it to a shop and have them open it up and check.

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Hello! My laptop has an issue about its mousepad. It was working fine last year before I double-tapped the upper left part of my mousepad (to disable it for a bit). I forgot to enable it again, and I turned my laptop off. Until then, it does not work anymore. I tried to follow the instructions that I read from different forums, but nothing happened. I already uninstalled it, then reinstall it again, but it is still not working. Can anyone help me? My laptop is a Pavilion g4-2220tx, bought it last March 5, 2013. I'll send some details of my driver. Anyway, the driver Synaptics PS/2 Touchpad is not found unless I turn 'Show hidden drivers' on to make the driver appear. Thank you to anyone who's willing to help me!  

A:Synaptics PS/2 Touchpad Code 24

Hi, Try the following. First of all,download the Chipset driver on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59647.exe When done, open Device Manager, right click the Synaptics device and select Uninstall. When this has completed, open your Downloads folder, right click the chipset installaer and select 'Run as Administrator' to start the installation. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61882.exe When this installation has completed, restart the notebook again. Regards, DP-K

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Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

A:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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Unable to use multitouch settings , not sure when this happened but it used to work fine and was able to scroll , 4 finger tap , 3 finger touch ect with my touchpad.Now the touchpad isn't reconised, instead ps/2 mouse pointer appears in the advanced settings under mouse and touchpad. I have tried updating software  driver and selecting synaptics drivers instead, but this also doesn't work. I get an error message saying 'This operation requires an interactive window station.' I have downloaded the latest synaptics driver from their site (Windows 10 PS/2 & SMBus Devices v19.0.19.1) still same error message. Thanks in advance, and if anyone can help with a maybe related problem , my keyboard will sometimes not function; correctly problem started not long ago either, maybe the same;  when pressing the letters 't', y, 5 ,6' this types instead 't5,y6, t5 ,y6' amongst other keys (makes typing very difficult haha)     

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How do  disable my keyboard touchpad? I prefer to navigate with a mouse.

<Email id removed>

A:Dell Synaptics Inc. touchpad.

I am sure it is Google-able.

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Is there a real fix for the Touchpad? I went through an hour with HP support, who told me I had viruses and sent me to a fee-based support. I cleared my system myself and re-installed the driver, no luck. Finally just disabled the Touchpad and used a wired mouse. Issue solved. 

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My HP notebook was Windows 10 and was downgraded to Windows 7.   My touchpad is too touchy and I continuously find that it moves around the screen while i am typing.  I thought that I would just disable it.  It shows up on the hardware as a mouse PS2 and it does not have a disable button.  I just deleted the install file but it constantly re-loads on a re-boot.  I love my HP notebook, but the touchpad is driving me crazy, please help me.  

A:i have a synaptics touchpad under Windows 7.

Hi: Use the W10 touchpad driver from your notebook's support page. It also has the drivers for W8.1 and W7. That would be the only suggestion I can offer.

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Touchpad unresponsive.  Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running.  Hardware failure?  Cannot find touchpad in Device Manager.

A:Synaptics Touchpad Unresponsive

Is the external mouse working?
Have you updated the touchpad drivers?
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries

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For some reason, the Synaptics Touchpad control panel's settings do not save in Windows 10.

A:Synaptics Touchpad vs. Windows 10

Please try the following steps to resolve the issue.1. Click the Start orb, type msconfig in the Start Search box and hit Enter. If you are prompted for an administrator password or confirmation, type your password or click Continue.2. Within the System Configuration dialogue box, click the Startup tab.3. Look for any entries named KHALMNPR or similar, and uncheck the box next to them (there may only be one).4. Click OK and restart your computer.

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I recently purchased a laptop. If i use the touchpad for a while or in certain places (the common room of my college sometimes) the touchpad begins acting wierd. When i drap the pointer along and lif my finger up, sometimes it moves back to it original position or somewhere near, s its difficult to select things.
Any help or ideas apreciated


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My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?

A:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.

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Hi Guys, My touch pad isn't working on my aspire E1-572P laptop. Windows 8.1 64. I have deleted and re-installed the driver several times, still won't work, although the icon lights up when I press right or left button but nothing on the touch pad

A:Synaptics touchpad problems

The Synaptics touch pad gestures are not working on my Aspire E1-572P, although I have tried loading updated drivers from both Acer and Synaptics. The problem may have started since I had a touch screen replacement done by Acer about 2 months ago. The touch pad works fine as a mouse pointer. I had an on line chat with an acer tech. but he suggested doing a factory reset, which I thought was a bit extreme so I thought I might try here first. Would be grateful for any help. Thanks

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