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Dell Precision Optimizer - Dell Precision 7710

Q: Dell Precision Optimizer - Dell Precision 7710

I've got a Dell Precision 7710 with the Dell Precision Optimizer. It works great for when I'm using AutoCAD Civil 3D in setting up the laptop for optimization by turning off 2 cores and increasing the clock speed of the processor.
Unfortunately I also do programming with Virtual Machines. When I'm in this mode I want all 4 cores to share the load instead of 2 cores.
Is there a workflow available to go from one profile to no profile? Do I have to do a restart to switch between profiles? So if I'm doing CAD work and then switch over to programming do I have to turn off the AutoCAD profile to no profile and the restart the computer? I tried turning off the profiles and nothing changes for the cores.
Is there a way to create my own profile? Or should I pick one like 3ds Max that would utilize more cores? Or should I not use it since it won't meet my needs?
Thanks.

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RELEVANCY SCORE 200
Preferred Solution: Dell Precision Optimizer - Dell Precision 7710

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 152

Hello,
I tried to install the newly released Dell Precision Optimizer v3.5.5 (A00) August 18, 2016 on my Precision 5510, running Windows 7 64bit.
During the installation, an error panel pops up with this text:

> SetupNew\setup.cpp (140)PAPP:PVENDOR:PGUID:[email protected] Vista Service Pack 1 (7601)IE Version: 9.11.9600.18426
The installation then fails and the installer log shows the following:
[08/25/16 13:16:06]    Open file: C:\ProgramData\Dell\UpdatePackage\Log\Application_KKJH9_WN32_3.5.5_A00_2016-08-25.txt[08/25/16 13:19:12]    User Command: attended[08/25/16 13:19:12]    DUP Capabilities Value: 2097151 (0x1FFFFF)[08/25/16 13:19:12]    DUP Vendor Software Version: 3.5.5[08/25/16 13:19:12]    Local System/Model Compatible with this Package? Yes[08/25/16 13:19:12]    Local System OS Version: 6.1.1.0[08/25/16 13:19:12]    OS Compatible with this Package? Yes[08/25/16 13:19:12]    Local System OS Language: DE[08/25/16 13:19:12]    Language Compatible with this Package? Unknown[08/25/16 13:19:12]    User Parameter: logfile[08/25/16 13:19:12]    User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Application_KKJH9_WN32_3.5.5_A00_2016-08-25.txt[08/25/16 13:19:12]    Extraction-miniunz path: C:\PROGRA~3\dell\drivers\APPLIC~1.5_A\miniunz.exe[08/25/16 13:19:12]    Extra... Read more

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RELEVANCY SCORE 135.6

My Dell Precision 7710 is 5 months old. One week ago the audio on my Windows 10 disappeared - the speaker icon got a red cross. Clicking on it I get the message that no audio speaker is connected. I reinstalled the drivers - tried three types: from Dell's website, Nvidia's and directly from Realtek - no result. Then reinstalled Windows with drive_C formatting: still no sound. I know that my laptop has a built-in Audio from Realtek. But in the Device Manager in the list of sound devices there is no such device: just "NVIDIA High Definition Audio" (in case of Nvidia's driver was installed) and "Audio Device High Definition Audio" (in case of Dell's standard driver) - both related to the HDMI output. No mentioning about Realtek Audio. It looks like Windows 10 doesn't recognize Realtek audio hardware anymore. I launched device test from Dell's Support website - the results said the system is alright, no problems. Thinking that probably this is a hardware issue I also launched the ePSA diagnostics (pressing F12 on the startup), but the test hasn't found any hardware problems. But when I clicked to audio test there (there was something about test beep) - there was no sound from the speaker.But Windows 10 still doesn't see any sound device (except that mentioning about HDMI). Here is 3 screenshots:https://imgur.com/a/ZgVYTWhat's the problem with it and how to fix it? Thank you. ... Read more

A:Dell Precision 7710 - no Audio at all

Hi blamingas,
If there was no sound from the speaker when you ran the test in ePSA it would indicate a hardware failure.
If you send me a PM with your service tag and contact details I can look into options for you.
Thanks

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RELEVANCY SCORE 132.8

Hello all,
I just got in a new Precision 7710 system. I checked out the battery and it says 91 Wh, Standard, Li-ion Battery, Type MFKVP". 
However, the order I played had Lithium Polymer selected:
"451-BBUV | 6 Cell (91 Whr) Long Life Cycle Lithium Polymer battery"
Was I given the wrong battery or is it incorrectly labeled?

A:Dell Precision 7710 Batteries - Do I have Lithium Polymer?

No, you do not have the correct battery.
Unfortunately, Dell never made this battery or discontinued it before shipping (yet as of mid-April 2016 they are still offering it on new systems. Ugh.) The 91Whr Lithium-Ion battery (much cheaper) is their replacement equivalent.
You and I have been OVERCHARGED for a battery that they don't have. Call Dell and GET A REFUND.

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RELEVANCY SCORE 132.8

I bought a computer from the Dell Outlet that was dead on arrival. I sent it to the repair depot and they put a new motherboard (5RY82 - Motherboard) and video card (YM9KW - Graphics Card) in it then sent it back to me. I powered it up and everything worked except for the backlit keyboard. I called and Dell Support sent me a replacement backlit keyboard that I swapped in and the replacement does not light up either. I called Dell Support again and they sent me another backlit keyboard that also did not work. I don't know what to do at this point and could really use some help from a Dell Tech.

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RELEVANCY SCORE 131.2

Hi,
I purchased a Dell Precision 7710 laptop 2 months ago from Dell's website with the fingerprint touch sensor.  Afterwards, I installed Windows 10.
The laptop has been working fine until I installed the following update for ControlVault

Dell ControlVault2 Driver and Firmware
View details
File Name: Security_Driver_JP80V_WN64_4.4.28.187_A06.EXE

Importance: Recommended


Description: Update Package for Microsoft® Windows® 64-Bit. (27.78 MB)

Release Date: 10 Aug 2016

Version: 4.4.28.187 ,A06

Last Updated: 19 Aug 2016
The update appeared to succeed, but now I get a notification saying "ControlVault firmware upgrade in progress" EVERY REBOOT.  I tried uninstalling the ControlVault application, but that doesn't get rid of the popup. 

In the Event Manager, it shows an Event ID 2 for the source "USHUpgradeService" with a description of "CV firmware upgrade failed".

1)  How can I uninstall the ControlVault software?

2)  Is there a fix for a bad firmware install?  Or is the ControlVault hardware useless now? 

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RELEVANCY SCORE 130

I have a
Dell Precision 7710
i7-6920HQ CPU @ 2.9GHz
32GB Ram
Windows 7 Pro Sp1
Nvidia Quadro M5000M driver version 369.49
which I purchased as an upgrade for my
Precision M6700
Our company has developed and uses a software package that utilises WPF to render 3D content in an XBAP in Internet Explorer.  When I attempt to use this software on the 7710, the 3D content flickers a lot when it is redrawn, making it pretty much unusable.  From the stats that we can get from our application, we can see that the update time for the redraw / present is about 45ms, whereas on most other PCs, even ones utilising the integrated Intel graphics, it is usually about 12ms. 
We have used this software on a large number of PCs without experiencing anything this bad, which is obviously quite disappointing since the laptop should actually be able to display what we are asking it to without any hassles.
As far as I can tell all our drivers for everything on this laptop are up to date.  
We have tried using the NVIDIA control panel to force the laptop to use the High Performance Nvidia Quadro card rather than integrated graphics and it appears to be doing so as we were able to make it display the notification icon in the task bar and that showed that IE was using the Nvidia.
I have tried tweaking just about every other setting I can think of / see.
I have tried using the Dell Precision Optimiser to select different profiles with no luck.  The Dell Precision Optimiser does n... Read more

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RELEVANCY SCORE 109.2

I have search for many hours for answers to questions on new Graphics Cards which require 8pin and 6 pin or 8pin and 8pin power connections aside from the motherboard supplied power and what the appropriate method was to connect the GPU cards to the 8 pin pcie power connections. This is complicated by the fact that the Precisions seem to only have 6pin cables installed with the towers regardless of the power supply that is installed.   Yes. Everyone understands hopefully that if you have, for example, a 450 watt power supply ( forget the efficiency aspect of the actual power supply) as I am interested in the mechanics of the  design.
The power supply connects to a PC board, which appears to be called "Power Supply extended card"
Now, looking at the connectors on this extended card, there is a "POWER_VGA1" 8pin connection on this extended card (bottom left black socket).  To this 8pin connector, on my T5600 and seemingly on all the others that have made similar inquiries, we all have a 8pin male connector that fit into the extended card. My 8pin connector has two sets of wires leaving the connector and becoming two 6 pin connectors, one of which 6pin connectors is plugged into my stock Quadro 5000 video card.
OK. So, now most people are wanting to change out the 6pin Quadro card with either an 8pin or 8 pin plus 6pin or 8pin and 8pin graphics card such as a GTX 980TI or GTX 1080 or GTX 1070 or AMDs similar card. 
Having researched the... Read more

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RELEVANCY SCORE 104.4

Hello
I just swapped out a e5-2603 CPU and installed a e5-1620 CPU in a Precision T5600.  The PC will not boot, and prior to a forced entering to bios setup, it gives a warning/error
"Your dell current power supply does not support the recent configuration changes made .."
My PSU is a 635W - this should be sufficient, yes??
So is the 1620 not compatible with this model?
thanks for any help, david

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RELEVANCY SCORE 104.4

Dell Precision M6400 Win7 64 bit Dell Webcam Central Software.
Long story short, just purchased a M6400, upgraded after purchase with SSD, clean install. Cant Find Win7 64 bit Dell Webcam Central Software.
Please help, no I cant go in to my account and download due to my laptop transfer has not yet cleared.
Webcam is recognized in windows configuration, but not in dell. Already removed win software, but I have no way or nothing to replace with.
 
PLEASE Help  

A:Dell Precision M6400 Win7 64 bit Dell Webcam Central Software Missing

Hi hdpartman,
If the webcam is not working, I recommend uninstalling and reinstalling the webcam drivers.
To uninstall the Dell webcam central software, perform the following steps:

Click Start.
Click Control Panel.
Using the drop-down menu next to View by: in the upper-right corner, select Large Icons.
Click Programs and Features.
Click Dell Webcam Central.
Click Uninstall.
Confirm the uninstall process by clicking OK.
Once uninstalled restart the computer.

I have provided a link below to reinstall the webcam drivers.
http://dell.to/YZkDs3
Awaiting your response!

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RELEVANCY SCORE 104.4

Hi,
Im having problem to connect Dell UltraSharp U2412M 24” to Dell Precision m4700 with Intell HG graphics 4000 via Display port. Only works with VGA cable but does not offer resolution 1920 x 1200. Had this troubles with win7 and now tried on win10 and same resilt. I have tried several different cables but no result. Thanks for any suggestion.

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RELEVANCY SCORE 104.4

The precision 5520 is available with two wireless cards, the dell wireless 1820 (when configured with ubuntu) and the Intel WiFi Link 8265 (when configured with windows 10).  I have the 1820 and ubuntu, but I also want to use windows 10.  When I installed windows 10, the card worked fine.  However, when I installed the anniversary update, the card stopped working.  In the device manager, it said that the device cannot start (code 10).  On the dell website, there are only drivers listed for the Intel WiFi Link 8265 card, and none for the 1820, so I couldn't install any drivers.  
Does anyone know how to make the 1820 card work under windows 10 anniversary?

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RELEVANCY SCORE 104.4

I am wondering if a single stick 16 GB RAM DDR3 would be OK for a Dell precision 7500 or 5500. These machines are without RISER. In page 4 of the service manual it states:
NOTE: If any DIMMs are >30mm tall (possible early 16GB DIMMs), they must be installed on the system board only.downloads.dell.com/.../precision-t5500_setup guide_en-us.pdf
has anyone tried with a single stick of 16GB memory? For example I found one here [1]
www.newegg.com/.../Product.aspx

A:single 16GB DDR3 in a dell 7500 or dell 5500 precision

You cant install random density and rank of ram.  Ram must be installed in banks of 3.
http://downloads.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dell_precision_workstation/precision-t7500_Service%20Manual_en-us.pdf
 
You cant install a  4 gig then 8 gig then 16 gig.   If you use 16 gig modules they must ALL be 16 gig modules.  You cant mix ranks and density and speed.
 

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RELEVANCY SCORE 104

I have two displays connected to the laptop (one to the native HDMI and one to the docking station). In effect, I am able to drive three displays (Laptop display, native HDMI, and DP from WD15). I wanted to connect one more display to drive four display? 

When I connect the fourth display it's not showing up in the detected displays list. 
How can I do this? Is it possible? 

A:How to drive four displays from DELL Precision 5520 with Dell Dock WD15 and native ports??

It's not going to be possible without some other type of hardware purchase - no.  The internal GPU cannot drive four displays at a time.

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RELEVANCY SCORE 104

So, initially this Dell came setup with a factory OS on the PCIE based NVME drive.
Recently we re-installed the OS, but the OS setup was not seeing the NVME drive, yet, Bios was reporting it. So we setup the OS on an EVO SSD. We then cloned it over to the NVME after realizing Windows was detecting its presence. Everything worked well, we removed the Samsung Evo and the PC had used the NVME based cloned OS for a few days, but now it decided to lose track of the NVME and only boots into start up repair. Nothing you do does anything; last known good config, restore(none created), chkdsk(doesn't find issues), SFC /Scannow doesn't run(Windows Resource Protection could not perform the requested operation). I then noticed that startup repair fails with a Log file "D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt.
Clearly the OS now thinks the secondary 2TB drive is now C. I can't help but wonder if this was the reason I couldn't natively install the OS onto the NVME in the first place. There must be some startup delay on the NVME where the order gets shuffled around. Yet, the NVME is still the first boot device in Bios. so nothing has changed there. Ran diags and both drives pass. I unplugged the secondary SATA-based 2TB drive and that at least causes the startup repair failure to end with "Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt"
I've had these sort of issues with Precisions in the past.  They aren't as friendly with drive re-... Read more

A:Dell Precision 5810 no longer recognizing Dell NVME PCIE card drive

If the drive was in RAID then that's probably why it doesn't like it. Probably since the PC does not see it as a logical hard drive but as a RAID drvie.

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RELEVANCY SCORE 104

Hello,
I'm not able to install Dell Command | Power Manager on Dell Precision m6700.
I tried to install driver below (as well as other version) but without success:
System-Utilities_Application_8MJFN_WN64_2.2.1_A00
https://www.dell.com/support/home/pl/pl/pldhs1/Drivers/DriversDetails?driverId=3N7TV
I the description you may find that Windows 10 64bit and Dell Precision M6700 is supported.
The errors is following: "The application is not supported on your system. Abording installation. Error: 25025 ".
@Dell_Support - could you please fix it?

Best regards,
Johnny

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RELEVANCY SCORE 104

I am wondering if the Optiplex 7010 will physically accept the 850W PSU from the Dell precision workstation. I can't seem to find any dimensions for the stock PSU in the Optiplex, and the Optiplex has that latch that snaps in front of the PSU.

I am aware that the CPU power on the Optiplex is 4-pin and the Precision PSU only has 8-pin, but maybe I can modify it or get an adapter.
More about : dell 850w precision psu dell optiplex 7010 minitower

A:Dell 850W Precision PSU in Dell Optiplex 7010 Minitower?

Which percision? They all use different power supplies.

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RELEVANCY SCORE 103.2

Hello so my laptop (Precision 1350 Workstation) with windows 7 which i bought in September 2016 stopped charging after I used it with my docking station . It worked for a week or two prior to this and then I started getting a notification every time I put the laptop on the docking station that said "ac power adapter not recognized , use adapter of 65 watts or above" but the adapter was 130 watts. Even when the laptop was taken off the docking station and the ac adapter was just plugged into the wall it still won't charge at all. I made sure the bios was updated 1.11.4 and even checked for driver to update and ran the online diagnostics there was no problems but it still won't charge. A tech came out last Wednesday and replaced the motherboard and this fixed the problem for about a day but then when I put it back on the docking station the same problem occurred and it still won't charge. I even tried it on a different docking station but the same make and model as mine and the problem persists. Does anyone know what is wrong? The phone tecnicians and the technicians don't seem to know what to do 

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RELEVANCY SCORE 102.8

Hi,

I'm trying to connect my new laptop Dell Precision 5520 with Dell monitor U-2412H (now approx 4 years old] and I have troubles.
Laptop is having HDMI output only, Display is having VGA, DVI and Display port, so I need any conversion. 
HDMI to VGA conversion (analog ) works, but displayed picture is not fully sharp etc.... 
HDMI to Display port cable - (tested and working between my old Precision M4300 (Display port) and HDMI TV ( Panasonic AS ) doesn't works 
HDMI to DVI ( new cable) doesn't works 
In both digital connections, external display is not detected by video card. 
Built in display is UHD ( 3846x2160) with Touch panel, used display driver is (Intel 630 graphics ] 21.20.16.4664  ( dated as 21.4.2017 ) - but this numbering is incompatible with pure intel drivers versions  (there is noted river version like 15.60 ...
Is this Hardware or sofware issue ?

A:Dell Precision 5520 - DigitalVideo and Dell U-2412H

I don't see a U2412H display anywhere.  I see a P2412H and a U2414H -- which display are you talking about?
You definitely don't want HDMI to VGA because analog video never looks good.
DisplayPort to HDMI only works if the source is DisplayPort and the display uses HDMI.  It doesn't work in the opposite configuration that you're attempting.
HDMI to DVI should work just fine because HDMI and DVI actually use identical signalling as long as it's 1920x1200 resolution or below -- but since I'm not sure what display you have, I'm not sure what resolution you're trying to run.  If it's 1920x1200 or lower and it didn't work, you might want to try a different cable.  If you're trying to run a resolution higher than 1920x1200, HDMI to DVI won't work because DVI can only handle higher resolutions using dual-link DVI, but there are no simple converters from HDMI to dual-link DVI.  In that case, you wouldn't have any way to drive that display from that PC at the panel's native resolution.

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RELEVANCY SCORE 101.2

I am trying to do a clean install of Win 7 Pro on my Precision 7710 and every time I boot off of the DVD and click Install it goes a screen saying there are no drivers found for the device. I have tried switching to UMEI mode, RAID mode, Legacy on and off... no luck. What drivers am I missing exactly?

A:Cannot install Win 7 on Precision 7710

Hello!  In the BIOS make sure RAID is off and switched to AHCI, Legacy should be on, secure boot off.  Then when you hit the F key (forget which one) to access what to boot from, make sure you are using legacy DVD drive and not anything that would say UEFI.  As long as you are not using RAID or via some USB 3 external drive you should be fine.  

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RELEVANCY SCORE 100

Hi, 
I'm custom configuring a Precision 7710 system and trying to pick a 2nd SSD.  
The boot drive will be the "512GB M.2 PCIe NVMe High Performance Class 50 Solid State."   I believe it's connected directly to the PCIe bus buss via an M.2 connector.  
For the second drive I'm considering the "512GB M.2 PCIe NVMe High Performance Class 50 Solid State Drive with Interposer."   However, I looked up Interposer and it appears to be a SATA adapter. So, does this mean the 2nd drive will be running on the SATA bus?  If so, this high performance PCIe SSD will not be able to live up to it's full potential due to the SATA bottleneck, right?   I would be better off just getting a cheaper SATA drive, no?
Thanks!

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RELEVANCY SCORE 100

Frequently, the screen on my Precision 7710 will not wake up. I can actually remotely connect to the laptop at this time and work on it fine but sitting in front of it, the only thing that works is a hard reboot. I've similar issues on other models related to BIOS. I figured that Windows 10 updates would fix the problem but it persists since Dec-15 when I bought it. Anybody managed to find a fix for this?

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RELEVANCY SCORE 100

Hi!
Our corporation are running several lines of computers from Dell where as the Precision 7710 (soon to be 7720) is currently the "top of the line" laptop computer available for our employees.
Some of us are finding the Quadro cards installed limiting for certain tasks and I am currently researching the possibilities connecting an external egpu unit to the P7710 through the Thunderbolt 3 port.
The setup I have is, as mentioned, a P7710 connected to an Asus Rog XG Station 2 holding an Asus Strix Geforce GTX 1080 TI inside. It's not working. I spent the entire day reading forums and reddits, flashing bios and updating all drivers possible. I've also been tweaking and adjusting settings inside the BIOS ot get it working.
As far as I can tell the Thunderbolt firmware currently available to the P7710 is not supporting external GPUs. PD Firmware version is currently 16.00. Thunderbolt do recognize the external unit by name though.
Any help getting it working or notification on implementation progress is really appreciated!
Thank you.
Best regards.
Anders

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RELEVANCY SCORE 100

All right, so my company has a try-buy 7710 that we're thinking of making our high end standard. This unit has 2x M.2 PCIe drives in it.
I have integrated the following hotfix into our installation wim for Windows 7 (not necessary in the boot wim, since its WinPE 10): 
All of our drivers are successfully imported into MDT, and they're injected during the task sequence. However, when MDT reboots from PE into Windows, I get a BSOD 0x7B. When booting in safe mode, it crashes at DISK.SYS
All right. Tells me it's a driver issue then.
What driver do I need to remove / inject in order to get this functioning? I'm really trying to make a strong case about Dell to my manager, but issues like this make it really hard on my part.

A:Imaging Precision 7710 with MDT 2013 U1

Ok I found the solution. Its the NVMe driver is needed, here is a link to the Driver on HP's site. I was not able to find the driver on Dell's site.
h20564.www2.hp.com/.../detail

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RELEVANCY SCORE 100

I have a new 7710 that came with a 256GB NVMe SSD.  I have upgraded it to a Samsung 950 Pro 512.  I am using Windows 10 UEFI.
I have a question on the bios setting.  Should it be AHCI or RAID.  The machine came default with RAID On and came with Win 10 Pro pre-installed.
Currently I switched it to ACHI, used the MS Download and installed Win 10 Pro.  Once in windows, I installed all the dell drivers and also the Samsung NVMe driver.
I have read on different forums that the bios setting should be RAID, but also read it should be AHCI. 
Question:  Which should it be.  Is one better than the other?  
Or is it just that if in AHCI, it will use the MS NVMe Driver (or Samsung NVMe Driver) and if in RAID, it will use the Intel IRST drivers?
I assume if AHCI like I have it, then I can use the Samsung NVMe Driver.  I have read if not in AHCI, the Samsung NVMe Driver will not install.  
If I switch to RAID, then I would need to use the Intel Rapid Storage Tech (IRST) Driver and not the samsung driver (I read samsung driver will not install if AHCI).
So I am confused if one is better than the other (AHCI or Raid).
FYI, I have been using for around 10 days and no BSOD due to the PCIe NVMe drive.

A:Precision 7710 and Samsung NVMe 950 Pro

I own a Precision 7510 and am in the same situation. I did exactly the same except that I left the BIOS setting to Raid ON. When in Raid ON the Samsung Magician can only do the following:

Disk drive information for all installed disks. Particularly with the NVMe drive S.M.A.R.T. is not functioning even though it should be. All other drives display S.M.A.R.T. correctly.
Performance Benchmark. Only this function is selectable. All other functions are not available. Probably because the Intel Rapid Storage Techonlogy driver is loaded and not the Samsung NVMe

From performance view it seems pretty fast. Today I am going to change the BIOS setting to AHCI and I will share my results.

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RELEVANCY SCORE 98.8

I have a Precision 7710 that the adapter does not power up on the newer Boeing 777's.  I've been told that the 240w adapter is the issue.  The plane power limit is apparently 95w?  Anyone know if a lesser wattage adapter would work with the Precision 7710?  Doesn't need to charge the battery, only needs to power the laptop so I can work longer than 2-3 hours on my long 13 hour flights.

A:Precision 7710 no adapter power on Boeing 777

You need a more portable system than this one if you plan to use it on long flights - there's no way 95W will power a Precision 7710.
Consider  buying a lightweight tablet-2 in one or a 14" or smaller travel notebook (or extra batteries, assuming they permit those on the plane).

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RELEVANCY SCORE 98.8

Hello together,
hope some one has an idea.
We have an Precision 7710 which often, e.g. after returning back to the docking station, doesn't recognize the USB devices like mouse, keyboard and wireless headset anymore. These are connected to the docking station.
In the device manager are then a lot of unrecognized devices also.
We changed already the docking-station, no effect.
We tried to uninstall / install USB device drivers.
We made BIOS update.
Dell support changed the main board, that had no effect either.
The device got reimaged, then it worked for two weeks.
Now the problem reappeared. The user has no administrative rights, no installations have been done in the mean time. He only worked with the laptop, e.g. connected USB sticks, a Nokia phone and a 3D mouse. 
I got it running again by deleting the unknow devices in device manager, then docking again. But after some minutes and undocking / docking the problem appeared again.
We have the same Laptop with same installations at other places with no problems.
Dell hotline says now I have to reimage again, it is probably a software error.
Is it really possible that connecting some USB devices can break all USB ports at the docking station?
Probably we will reimage one more time and take care then which devices we will connect. 
But I don't really know what to do then. I fear the problem will appear at random again.
Windows 10 64-bit is used.

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RELEVANCY SCORE 98.8

I decided to upgrade my Dell Precision 7710 (service tag: <Service tag removed>) from non-ECC memory to ECC memory. The laptop was originally configured with 8Gb of non-ECC RAM (2x4GB 2133MHz Hynix p/n HMA451S6AFR8N-TF). After replacing the original memory with ECC(2x16GB 2400MHz Crucial CT16G4TFD824A.18FA1 p/n 18ASF2G72HZ-2G3A1 ) the laptop does not boot. Status LED blinks 2 times amber and 5 times white. The cycle repeats few times and the computer powers off.
I'm using only primary memory banks (both of them are working fine with original sticks) and the newest available BIOS – 1.9.5 .
I've tested several configurations and the only one that works is mixing an old 2133MHz non-ECC stick with a new 2400Mhz ECC stick. This suggests that BIOS is not able to handle scenario when only 2400MHz memory is installed.
Are there any chances that this will be fixed by BIOS update?
The same issue has been reported for Dell Precision 7510 (with valuable technical data) -> http://forum.notebookreview.com/threads/precision-7510-weird-problems-with-crucial-16gb-ram-ecc-stick-only-boots-if-you-mix-the-ram.801052/

A:Precision 7710: support for 2400MHz ECC memory

According to the technical specifications, only DDR4 2133 ECC is supported.
www.dell.com/.../Specifications

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RELEVANCY SCORE 97.6

Precision 7710 How many m.2 SSDs can install into 2.5" drive bay
What parts are needed to achieve maximum?

A:Precision 7710 How many m.2 SSDs can install into 2.5" drive bay

The 2.5" drive bay still only has a single SATA connector available on the motherboard, so even though multiple M.2 SSDs would physically fit in the space of a 2.5" drive bay, you wouldn't have a way to connect them all. Even if you only wanted one, I'm not sure there's an M.2 to SATA adapter.  I know there are mSATA to SATA, but that's a different physical connector.  Also note that even if there WERE an M.2 to SATA adapter,  you would need to ensure that your M.2 SSD used the SATA protocol, not NVMe/PCIe, since that would not be able to run over SATA (and even if it could, its performance would suffer significantly by doing so).

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RELEVANCY SCORE 97.6

I am new to the forum and this is my first post.  Just wanted to give a heads up on an issue I recently discovered.  I haven't found much on this I guess because the system is still pretty new.
I received a brand new Precision 7710 and the first thing I do is complete all Windows updates and do any driver updates that need to be done.
Here are the laptop specs:
Computer:  Mobile Precision 7710BIOS Version:  1.3.12OS Version:  Microsoft Windows 7 Professional 64 bitManufacturer: Intel(R) Xeon(R) CPU E3-1535M v5 @ 2.90GHzClock Speed: 2.9GhzL2 Cache Size: 102417.3" UltraSharp UHD IGZO(3840 x2160) Wide View Anti-Glare LE D-backlit6 Cell (91 Whr) Long Life Cycl e Lithium Polymer battery240W AC Adapter64GB (4x16G) 2133MHz DDR4 MemoryAMD FirePro W5170M, 2GB GDDR51TB 2.5 inch SATA Solid State Drive,MPWSWin 7 Pro,SP1,No Media,64bit,O pti,ENGIntel Dual Band Wireless 8260 (802.11ac) W/ BluetoothIntel Xeon E3-1535M with Smart Card and Thunderbolt 3

I received this laptop on Monday March 21, 2016, saw that there were approx 4 or 5 driver updates on dell.com/support.
I chose to download all updates to the desktop and update from there as I always do.
I saved the bios update for the next day March 22, 2016 as I wanted to be in my office to do this update.  I am well aware you can easily turn your laptop into a brick if the update goes south.
I come in and begin the update via the Precision_7X10_148.exe on the desktop I had downloaded from dell.co... Read more

A:Mobile Precision 7710 BIOS update 1.4.8 failure

Wow! You saved me.
I had the exact same issue with the 7710 and the 1.4.8 BIOS.  Motherboard replacement was scheduled for tomorrow.  
I did a search found your post and now my machine is back in business.  No replacement necessary.
Thank you for troubleshooting this and posting the solution.
This is what the Internet is all about.

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RELEVANCY SCORE 96.8

Hi Folks,
   I have a pDell Precision 7710 with 16G RAM and the ATI graphics card.  Whenever I do a lot of writing to either a USB 2 storage device or a SDHC card, the machine locks up with blinking caps lock light after a few gigabytes have been transferred.

I'm running Linux with kernel 4.13.0-rc1 (but the problem has existed on all the kernels I've tested back to 3.10), and have the latest BIOS.

To reproduce the problem, do
  dd if=/dev/zero of=//mmcblk0 ***=1M
with a 4Gbyte or bigger SD card in the slot, otr do a similar tansfer to a USB stick.

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RELEVANCY SCORE 95.6

hello community,
my son have try to upgrade the cpu installing one new Intel Pentium Dual-Core 3.2 GHz CPU E6700 Slguf LGA 775 2 MB Cache.
After installation the pc fail to load. no bios menù, no messages from pc.Same problem after reinstalling old CPU.My son tell me no cpu pin are damaged.
What may have happened ?
Thank you for any suggestion.

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RELEVANCY SCORE 95.6

how do i open the case on a dell precision 370? i want to install a second printer card and can't figure this out
 

A:dell precision 370

http://support.dell.com/support/edocs/systems/ws370/en/ug/skycvrop.htm#1059310

and for all info

http://support.dell.com/support/edocs/systems/ws370/en/ug/skycvrop.htm#1059310
 

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RELEVANCY SCORE 95.6

Hi,

I'm trying to upgrade this computer so that I can use if for music. I took one of the 300gb hard drives out and replaced it for a 2tb - I didn't realise the drives were raided. How do I turn raid off and use it normally.

Also does anybody know the memory cards that are supported - it currently has space for 8 - however there are 4 1gb memory cards currently installed.

Many thanks - please reply asap

Rob

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RELEVANCY SCORE 95.6

I have a Dell Precesion 390 workstation that I need to ugrade the CPU in, does anyone know what processors the motherboard will accept?
 

A:Dell Precision 390

You have not told us what motherboard is installed, now which processor. They differ in some Del Precisions... or give us the Service Tag
 

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RELEVANCY SCORE 95.6

Hi:
I need help with my Dell Precision M70 with adm password and where is the EEPROM chip. someone please help me out! :dead:

My email:[email protected]
Thanks
Raul
 

A:Dell Precision M70

Need more information mate.. be more specific..

What about the admin password? reset? or need to set one? Forgot?

EEPROM is general located on the motherboard generally next to the onboard graphics and i dnt know why its generally near there.. google images to see what it looks like
 

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RELEVANCY SCORE 94.8

I am working on a Dell Precision 360. A friend brought it to me after taking it to a computer "repair" place, because the man there told him it could not be fixed. When I first turned computer on i got "ABC" GREEN AND "D" AMBER which tol me that there was another issue with the computer. WHen i opened the CPU up, I noticed that the CMOS battery was missing. I installed a new CMOS battery, and I tried to restart it. Now when I restart i get "AB" AMBER "CD" GREEN. DELL says that this is a memory module issue. I thought maybe the RAM was bad, but when I put new ones in I get the same error lights. What can be going on here. Any help is appreciated.
 

A:Dell Precision 360 will not start up

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RELEVANCY SCORE 94.8

I am an Art Director and my work just purchased me a new Dell Precision 7510 with the specs below:
- 4K screen
- 32 GB DDR4 RAM
- Xeon E3-1505M
- Nvidia Quadro M2000M
- 512 SSD
My concern is that it seems like the system isn't running smooth. To me it seems like the system is having a hard time running the 4K screen? I'm experiencing a bunch of Windows UI lag and the system just seems glitchy at times. These problems are especially apparent within the Adobe Creative Suite. Are these known problems? Should I RMA?
Thank you!

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RELEVANCY SCORE 94.8

I have Dell precision 690 with dual xeon x5355 and I want to use this workstation with single cpu configuration. I googled but no success. Years ago someone told me that dual cpu mobos can run a single processor with a dummy processor installed in second cpu socket.   

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RELEVANCY SCORE 94.8

I have a Dell 530 Precision Workstation with 2 separate OS, Vista and XP on two different SCSI HDD. I use the BIOS to boot one or the other.
I have 1GB of RAM, 3 SCSI HDD, AGP video card, PCI RAID card for an external RAID box with 4 SATA 320GB HDD in a 0+1 config.
Over the past few days the computer keeps shutting off, but not completely off, the screen goes blank and the power light goes yellow, the diagnostic lights all go yellow too. This happens in both VISTA and XP and randomly, I can be searching the internet, email, etc.
I have removed a USB PCI controller, no change.
I removed all USB, no change.
I removed the external eSATA link, no change.
I have opened the case and looked and adjusted any type of possible cable that could be loose, with nothing out of the ordinary.
I have ran the Dell diagnostic CD and it came back saying the USB controller 3 was faulting, reason why I removed the USB PCI controller, as stated.
After removing the USB PCI controller the Dell diag CD shows no problems.
I am up in arms on what to do next. Since it is happening to two seperate HDD and two separate OS's I cant see it being a software problem at all. Most likely a hardware related issue.
Any and all help and information would be greatly appreciated.

Thanks

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RELEVANCY SCORE 94.8

Where can I find part numbers for this computer.  For example, I found on ebay the 2.5 HD Kit showing a part # of RP2K5.  Is there a parts manual or service manual listing these kinds of parts? Like if I wanted a media reader to put in that bay.

Thanks,Kevin

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RELEVANCY SCORE 94.8

(moved to the desktop support forum)
Hello everyone, I was wondering what would be the best option for upgrading the CPU in my Dell Precision 690. The motherboard model in mine is the 0DT029 (earliest) and I want to know what is the best (or max) CPU I can upgrade this to. I was thinking of a Xeon x5460 but I'm unsure if that will be compatible due to my motherboard model.
Specs of this 690:Intel Xeon DP 5060 at 3.20GHz with 4MB L2 Cache
6 GB of Fully Buffered DDR2 (FB-DDR2)
EVGA GeForce 9500 GT
0DT029 Motherboard model with the 5000X Chipset
160 GB Western Digital Serial ATA Hard Drive
BIOS Version A08

A:Dell Precision 690 CPU Upgrade Help

You may want to see here
en.community.dell.com/.../18700875
Also -- with this model, if you haven't checked the mainboard, be aware that it's well known for faulty capacitors -- make sure none of them are bulging or leaking before you try your CPU upgrade.  

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RELEVANCY SCORE 94.8

Hello,I have just bought a dell precision 5510 laptop. The laptop is not turning on at all. The charger looks like it is working since the light at the end of the power chord is lit. Having said that there is no visual feedback that the laptop is getting any electricity. I am not sure if there is any light that is supposed to light up if it is getting the required power. I would appreciate any help on the matterThanks a lot Mark

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RELEVANCY SCORE 94.8

Hi

I have a Dell Precision T7500 Certified Workstation what is the best monitor connection to 15 vga monitor

best

chris
 

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RELEVANCY SCORE 94.8

Hello,I have just bought a dell precision. When I try to switch it on nothing happens. The charger seems to be working as the light at the end of the cable lights up. There is no feedback at all from the laptop. I do not know if there is supposed to be some light lighting up on the laptop to indicate that the laptop is switched on. I am trying to leave it charging to see if it works at some point in time. It would be greatly appreciated if anyone can help. Thanks for your time.

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RELEVANCY SCORE 94.8

Hi guys, I had an incident with my laptop and I'm not sure how serious or easy my problem is. My laptop was dropped from about 3 ft. and suffered a dent on the right back side. When I got it, it was obviously shut down. I turned it on and I had a message (unfortunely it happened only twice and can't remember exactly): "Please insert or replace Media Bay Port..."

Everything seems to be working fine besides the fact that my CD-Rom is not working along with my audio. Can I just change these items? or is there misconnection with them? Thanks guys.
 

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