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USB-C headset doesn't work on X1 Carbon (2017)

Q: USB-C headset doesn't work on X1 Carbon (2017)

I have an X1 Carbon 2017 and a Xiaomi noise-cancelling headset that uses USB-C to transfer audio and power.However, the Xiaomi headset which works perfectly on my phone and my friend's Xioami laptop does not work on my Thinkpad. When plugged in, the noise-cancelling function works as it can receive power from the laptop, but there's no sound and the computer does not recognize it as an audio device.

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RELEVANCY SCORE 200
Preferred Solution: USB-C headset doesn't work on X1 Carbon (2017)

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RELEVANCY SCORE 76.8

Hi, I've only had the x1 carbon 2017 for ~3 months now but suddenly every port on it has failed. Both USB Cs don't recognize the charger and the usb ports don't recognize any USBs. If the charger is plugged in it simply won't recognize it and the LED will not light up. I tried the charger on my phone and it works so it has to be something with the laptop. If anyone might know anything that could solve this please let me know!

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RELEVANCY SCORE 67.2

Hokay,
I got this headset for Christmas (Merry Christmas by the way :D ) and for some reason the mic doesn't work. I don't think the mic is broken as I tested another mic and my computer picked up nothing from that one either. I've been searching around for a couple of hours now hoping to find a solution, but I've found nothing of use :(
Now, I definitely don't have the mic muted, I have the input volume on full, the mic isn't muted on the headset's control but still nothing.

Something odd happened during one test, though. I was doing the mic test in Windows for like the 8th time and for the first time the input bar showed that something was going in. When I spoke into the mic or tapped it the bar didn't move at all, but it was there for the first time non the less.
So yeah, microphone no worky :(
Any help will be greatly appreciated :)

A:Sennheiser PC-150 Headset - Mic Doesn't Work, PLEASE Help!

Anyone?
Please, I've scoured these forums and nothing I've found fixed my problem :( I'm pretty desperate, pluse my normal headphones have better sound quality than the Sennheisers but I don't to upset my GF by not using the Sennheisers (she bought them for me), so it'll be frustrating to have to totally downgrade my headphones with no advantages at all :(

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RELEVANCY SCORE 67.2

I recently bought a new graphics card for my computer, and since then I've updated windows and installed it's drivers.
The problem I have had since buying the video card, is that no USB headset's now work with my computer.

I've tried updating my audio drivers (which doesn't give me any sound at all). To uninstalling and reinstalling drivers for both the headset and the audio itself.
So far nothing has worked, I have full speaker functionality, but no headsets will work, nor will the microphone on my webcam anymore either.
Is there perhaps more I can do?

I have system spec's in my profile, but if there is anything else I should post please let me know.
Thanks!

A:USB headset doesn't work anymore

If your USB ports are working. I would try the easy fix first.

Check your device manager and make sure the headset and driver is loaded and functioning.

In the start search box type "sound" (no quotes) and select sound. Your headset should show up as a device. It should be selected as default. For some apps you have to change this default back and forth because the code in the app is not written for a head set. I'll post a clip of my sound panel but it does not show a headset. I have none on this machine. But if yours is loaded correctly you will have it.

Attachment 231337

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RELEVANCY SCORE 67.2

I have a new headset which i bought today, and the audio out of the headset doesn't seem to work. The mic does though.

This is the headset
http://www.logitech.com/index.cfm/gaming/pc_gaming/headsets_microphones/devices/2986&cl=gb,en

thinks to note are that i have 2 ports on my computer, one to the motherboard and one on the front panel of my computer, i have tried it in both several times, fiddled with the mic settings, i've also set the vista sound to headphones out as default but nothing works. No matter what i do i get no sound through the headset. I am using the 3.5mm plug in things, pink and black, as the usb converter did not come with my headset.

what the hecks wrong? im on vista.

also, even when it is not plugged in, in the vista sound options Headphone and mic are in still there.

makes no damn sense whats wrong, it also makes a huge screeching noise instead of actualy recording my voice.
 

A:New headset, audio out doesn't seem to work.

when i plug the headset in the back on my computer my Vista sound control says ive plugged speakers in not a headset. and then no sound comes out.. halp!
 

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RELEVANCY SCORE 66.4

Hi, I have a d9150 with a Creative SB xF-1 soundcard. I have tried to use my headset/microphone with the PC, but I don't seem to be able to get sound in headset or be able to speak via the microphone. To get a reaction in the microphone I need to almost shout...I also have speakers connected, so if I use an external microphone this creates an immense echo while speaking.Does anyone have a tip on how to make it possible to use the headset/microphone...?

A:Headset and microphone doesn't work - any tips?

First, is the headset designed for PC's.  e.g. one designed for a telephone will not work or work properly  with a PC. Second you should plug the headset into the front panel headphone jack and on models with a "mic" jack on the front panel you can plug that into the front panel mic jack.  If yours only has the front panel headphone jack you will need an extension cable for the mic portion so you can plug it in to the mic jack on the rear of the PC.  When you use the front panel headphone jack it automatically mutes the speakers.Finally, there are volume controls and mute options in the Volume control panel for the microphone.  Check those settings.

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RELEVANCY SCORE 66.4

This is what I am looking at. Does anyone have any experience with this software?

http://imgur.com/xV1VNWt

Do you see on the right. Things with nothing plugged into them are faded. As you can see. The microphone is plugged into the back panel. It shows up. If I remove it and plug it into the front panel that shows up. However, my computer doesn't seem to recognise the microphone. Flicking through the 3 tabbed options, none seem to provide any options for standard 'Mic In'.

Am I doing something wrong? How do I get my computer to recognise the microphone?

Edit: If I right click on the speaker icon in the bottom right tray and select recording devices. I have one listed. "Line In, Realtek High Definition Audio - Not plugged in"

........

........

I have been stuck on this for 2 weeks. I tried to disable the Line In. It disappeared. I clicked Show Disabled in the menu. The Microphone was disabled... enabled it and poof. Job done. Thanks for reading. Sorry for wasting your time
 

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RELEVANCY SCORE 65.6

Hi, the microphone mute button doesn't work, nor does it light up at all... the speaker mute button works. Also, the Lenovo button next to it USED to work and now doesn't for some unknown reason. I have a new x1 carbon with windows 8.1 and really need some specific direction on how to troubleshoot this! THANK YOU!













Solved!

Go to Solution.

A:x1 carbon mute button doesn't work

Solved my own problem and not sure of the why... but it works now. I went to the following Lenovo site and installed Hotkeys utility and now both the mute button works (the light at least) AND the Lenovo button is working again... YAY! http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS029026

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RELEVANCY SCORE 65.6

Yesterday I bought the above-named headset to use when playing Team Fortress 2. It connects to my mobo with two separate 1/8" plugs -- one for the headphones, and one for the mic. I'm positive I've got them in the right jacks.

Right off the bat I noticed that I had to turn the volume down substantially from where I had it with my regular Sony headphones -- I was getting tons of high-pitched interference that disappeared when I turned down the volume, even though playback still seems to be good and loud.

The mic, however, is crap at this point. When I went to test it in the audio section of the control panel, I found that it barely registers on the level meter, even when I'm speaking at louder than normal volume. In properties I brought the mic volume all the way up, and made sure that the mute box is not checked.

The headset comes with its own mic mute switch on the cord, and it's open.

When I went to the voice recorder and did a test, what I recorded was a faint high pitched mix of static and electronic squealing -- sort of like the sound a fax machine makes, and yes -- it's not unlike the initial interference I was getting on the headphones. There was nothing in there that sounded like my voice or words.

When I went to test my mic in-game (before actually playing), I found that speaking at the same louder-than-normal volume pushed the level up into the red, but I couldn't hear myself over the headphones -- not sure if I was suppo... Read more

A:Logitech Premium Stereo Headset, mic doesn't work.

I usually go through the windows live messenger audio setup to get a microphone working correctly. 9 times out of 10 that alone will sort it.
 

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RELEVANCY SCORE 64.8

Hi all, I have the X1 Carbon 2016 (20FB) and it is running Windows 10 Enterprise. I have all the lastest Windows and Lenovo updates. It all works pretty well except when it comes to starting back from sleep mode. I have the laptop configured to go to sleep when I close the lid. However when I reopen the lid, the power button and keyboard lights come on but the display stays off. Opening and closing the several times doesn't help. The only way to get the display to turn on is to quickly press the power button. This puts the laptop to sleep. If I press the power button again the laptop comes back to life and the display works again. Anyone else have this issue? Any possible solutions? Thanks,Ian

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RELEVANCY SCORE 64.8

I recently purchased an X1 carbon 1st Gen running windows 10 and I can't find a way to get the fingerprint reader to work. It may not be possible but I thought I would see if anyone here has found a solution. Apparently there is a solution for the type 20AF but I can't find a solution or an updated driver for the Type 3460. If anyone can point me in the right direction that would be great. I have updated my Bios and many of my other drivers. I have tried downloading the Synaptic Metallic drivers as well And I tried updating my AthenTec Driver for the fingerprint reader but it still doesn't work. 

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RELEVANCY SCORE 63.6

So I've messed around with this my whole afternoon.What I've found out is that the X1C I just got will not notice my monitor (samsung px2370), however, it will notice my TV just fine.Figured I would try a BIOS update...well I already have Linux installed and the BIOS update options are "Windows" or "CD"...why...there is a CD/DVD option...in 2018...on a model that does not have a direct CD/DVD drive - is beyond me.I've tried copying the iso image with 'dd' and booting from it but that doesn't work.Suggestions?

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RELEVANCY SCORE 62.8

I have an X1 carbon 6th with Dolby Vision HDR screen and this function worked well until I upgraded the operation system to 1803 several days before. I have tried uninstalling the monitor driver, intel display driver and Lenovo SIP driver completely and then reinstalling them all with the newest version downloaded from the official site, now I can see the ChromaTune menu by right-click my mouse on the desktop but whatever I choose there is nothing changed. How can I fix this problem? I saw an old thread talking about this suggesting re-installing the SIP driver and the problem would be solved but definitily it doesn't work. Is there anything I am wrong or should I just wait for another update in future?

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RELEVANCY SCORE 60

Is the X1 Carbon 2017 with or without a fan. Is it useable with a dock having the screen lock'ed down, - without getting hot?

A:X1 Carbon 2017 fan?

Hi rodding,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding X1 Carbon 2017 is a fanless or not
rodding wrote:
Is the X1 Carbon 2017 with or without a fan.

The system is having fan & it requires Active Cooling. Also you can use system with dock and put the display on off it should work fine. 
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 59.6

Hi guys, I have quite a simple question : is it possible to open the X1 Carbon (2017) and change easily the SSD ? Or is it like on the MacBook Pro totally soldered on the motherboard ? Thanks for your answers,  Regards, Achille

A:Upgrading the SSD on the X1 Carbon (2017)

Good day and welcome to the community.Looking at the hardware manual for the 20HQ, 20HR, 20K3 and 20K4 machine types: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles_pdf/x1_carbon_5th_hmm_en_sp40m11925.pdf pages 70-71 show the SSD as removable.
 
Hope this helps a bit.Regards.

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RELEVANCY SCORE 59.6

hi all, my x1 Carbon 2017 has just switched it's self off and will no longer power back on. Anybody have any ideas? I've tried pressing the reset button on the bottom but that hasn't helped.     

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RELEVANCY SCORE 59.6

Hi All, I would like to check the stability of the X1 Carbon 2017, if it's still as problematic as what I've read from the various threads: trackpad issues, thunderbolt ports issues, etc.  I've just returned a Yoga 370, supposed to be Mil specs but delivered faulty right out of box. As a form of resolution and customer retention, Lenovo has recommended and offered to swap to a X1 Carbon or T470 as what they claimed to be stable laptops.  I would like to to seek your opinions on this before deciding whether to go ahead with another Lenovo. I'm really keen to move on to other companies since the customer service rendered, active following up and updates has not really been that satisfactory.  I would like to hear you guys out first before deciding.  Thanks in advance

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RELEVANCY SCORE 59.6

hi,this summer i bought the x1 carbon with 16gb and 1tb.it arrived with a battery lasting only 2-3 hours. i opened a case and lenovo sent a repair box. i decided to keep it because i cannot be without a computer for three weeks and  i decided to operate it mostly plugged in. lenovo had old me that they would not take the  broken computer back unlike good american companies like apple or costco. are they not interested in happy customers? i have to travel a lot and yesterday the ssd gave up on the five months young computer. i am shocked. this has never happened  to me before even with cheap consumer rated computers. the x1 carbon was almost 2500 loonies. lenovo sells it as a premium business class computer. now i am stuck in asia without a working computer. for the first time in my life. thanks to lenovo.fred

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RELEVANCY SCORE 59.6

Hi there, I recently purchased a X1 Carbon 5th Gen (i7-7500u, 16gb, wqhd, 256gb) and ran a few benchmarks on it out of the box. I was completely perplexed to see that the SSD speeds measured with CrystalDiskMark were not even close to those I had seen in multiple reviews. In fact, they amounted to around 45% of the scores I would have expected. I then checked the hardware listings and was surprised to see that my device does not have the blazingly fast Samsung PM961 which I had seen in every single review of the X1 Carbon (and thus assumed it was standard), but an Intel 600p NVME drive. The speeds measured match those advertised on the Intel website. Lenovo, what the hell? I honestly do not care if they source hardware from different suppliers as long as performance stays consistent. Here, you get either one of the fastest or one of the slowest NVME drives on the market for the exact same price. Meanwhile, every reviewer out there seems to be getting a device with a PM961 equipped.  Regardlessly, I am wondering if the difference between the PM961 and the 600p is actually there in real life. Given that I use Office/Chrome/Matlab, would it be worth upgrading to a faster drive? Many thanks in advance.

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RELEVANCY SCORE 58.8

Hi there,yesterday I used "Lenovo Vantage" for the first time, after "Lenovo Settings", still assigned to F11-key, was telling me to do that.Vanatage found several updates to be installed. The only one that worked was for the BIOS. All others are being downloaded but stop after 85% of installation, with just a generic error message after several minutes.I tried disabling this "System Interface Foundation" service, uninstalling Lenovo Settings, re-installing Vantage and finally I downloaded the drivers manually and tried to install them - no success. While the Vantage app at least throws an error message, the direct driver installation just ends after several minutes= the icon in the taskbar disappears. I wouldn't have bothered, but now the update attempts show a side effect: it was the touchpad driver which Vantage claimed to be the most ugent pending update, so this was the one I tried updating. Now the touchpad's left-click doesn't always work any more. Every 3rd or so time it doesn't work and I have to use the button instead. I'm a bit desparate. Can someone please help?Thx,reach

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RELEVANCY SCORE 58.8

Again, not sure why Lenovo is so hard headed? Resuing to listen to what the MAJORITY of people want. * No OLED displays? How long do we have to wait for this? 2020? * SD Mini slot in the back? Very inconvient. No one is going to use it. (regular SD card on the side works better).* CTRL and FN button still in the wrong location. Why again do we have to fix it in bios when Lenovo can easily make it right? No SD card on my 2015 is the most annoying thing ever. Yes I have a stupid USB SD reader but c'mon. What's the point of thin and light if we have to carry a bunch of add-ons. Especially when the SD card slot doesn't even take up any space. Stupid move. Lenovo is losing sales and customers and it's due to them being out of touch with consumers.   

A:The 2016 X1 Carbon was a flop. When will the 2017 ...

The 2016 X1 Carbon was a flop for Lenovo? I doubt that. I think it sells very well for Lenovo. You say the majority of people want an SD card reader? Many mobile systems don´t have one anymore, and they still sell. This is a niche requirement, and Lenovo, who is a company with a wide lineup, has other models to fullfill that need. Aka the ThinkPad T460s, which is dimension and weight wise almost exactly the same as your X1 Carbon 2015, but with an SD Card reader, Ethernet, upgradeable RAM etc. 

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RELEVANCY SCORE 58.8

Hi, How can I find out if my Carbon X1 5th generation has WWAN and antenna (model: 20HRS0060)? The shop where I bought stated that it had WWAN, but I can't use it (Windows 10 doesn't recognize it or I don't have a driver?) tnx in advance! 

A:X1 Carbon 2017 5th generation WWAN

Hi lukag,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding X1 Carbon 5th Gen WWAN antenna.
According to MTM the system neither has WWAN card nor antenna in it.
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 58.8

I just received my x1 carbon last week and I love it. However, I've noticed that the fans are always on when the laptop is plugged in, regardless of what I'm using the computer for. When the laptop is running off battery power, the unit is quiet. Has anyone else noticed this issue? So far, using the Windows 10 power management options hasn't made a difference. For instance, switching to "passive" cooling while on AC power hasn't changed anything. I would appreciate any feedback that can be offered.

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RELEVANCY SCORE 58.8

I've received an X1 Carbon yesterday (i7-7600u, 16GB, WQHD, 1TB SSD and pretty much all options) and on the first boot Windows had a number of problems during final setup.  This led to a number of "Something went wrong" messages and a freeze at one point but after a couple of restarts it finally got to the desktop. I am concerned there maybe a hardware issue but it could be the combination of hardware options/drivers. A quick hardware test in Lenovo companion didn't show any issues so has anyone else had this type of problem on first boot? 

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RELEVANCY SCORE 58.8

Hello, I have a Thinkpad X1 Carbon Gen 5 and it has issue with the wifi connection. If I reboot my PC and then connect to a wifi network it'll work but if I put it in sleep mode and turn it on after a while it'll never connect again until I reboot it. I don't know what to do. I tried to go back to the previous driver but it didn't make any difference. Do you guys have an idea ? Thanks in advance.

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RELEVANCY SCORE 58

Hi there, I?m very interested in purchasing the new X1 carbon, but with the 2k screen. I can?t find any official statement about a release date appart from ?summer of 2017?. Did anyone know more about it? Have a nice day.

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RELEVANCY SCORE 58

I've been trying to look for a good quality skin for my new X1C. It picks up too many fingerprint marks and is getting hard to keep clean. All owners of this wonderful notebook, please try and request dbrand to create a skin for the X1C. 

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RELEVANCY SCORE 58

I have the following issues with my X1 Carbon 2017 (5th gen):1.  After the laptop comes back out of sleep mode, the backlight is always off even if it was on before entering sleep mode. Is something damaged, wrong settings or are all X1 Carbon laptops supposed to act like this?2. I can't find a way setup a timer for the backlight. Something similiar to what HP (Elitebook) and Dell (Latitude) has. Can I tweak this somehow? Maybe in the BIOS?

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RELEVANCY SCORE 58

I had been reading the new review of the T470 from Notebookcheck and something caught my eye; they specifically mention more than once that the WWAN slot can be used for an SSD; http://www.notebookcheck.net/Lenovo-ThinkPad-T470-Core-i5-Full-HD-Notebook-Review.198130.0.html"Between the WiFi module and the 2.5-inch slot is also a free M.2-2242 slot, which can either be used for a WWAN module (antennas prepared) or an SSD""The available storage solutions for the ThinkPad T470 are quite interesting. Inside the chassis is a 2.5-inch slot attached via PCIe x2. This slot can either be equipped with a conventional 2.5-inch hard drive (HDD or SSD, up to 7 mm high) or an M.2-SSD (2280), which is sitting in the 2.5-inch tray via adapter. It is also possible to implement another SSD in the M.2-2242 slot. Lenovo's spec sheet, for example, lists a 128 GB model or Intel's Optane solution (16 GB), which can act as cache in combination with a conventional hard drive."I'm hesitant to assume this will apply to the new X1 since it doesn't have an option for HDD and therefore no need to configure the WWAN port to support an SSD for caching. Can anybody test/confirm this? I've read documentation on the new X1 Spec sheet and hardware maintenance and it mentions nothing about support for additional devices in the WWAN slot. I'd kill to be able to have a separate SSD for a linux install so I don't have to mess with bootloaders every time windows has a major update.

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RELEVANCY SCORE 58

I started having issues with the ultranav middle button. It works when i start the computer but after a few minutes of scrolling up and down it does not work anymore.  The only way to have it function again is to either restart (which will again only work for a few minutes) or use a bluetooth mouse to uncheck and check the mouse settings for trackpoint which that too will work for a few minutes only. I've updated the bios and updated the driver. Still not stable. Any suggestions would be highly appreciated.

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RELEVANCY SCORE 58

Hi everyone, I'm looking for the opportunity to buy latest x1 carbon in US, does anybody know whether the FHD display is IPS? For WQHD it's specified IPS technology but for FHD it's specified 14.0" FHD (1920 x 1080) 300 nitsAlso, is it possible to add options to the top spec, E.g. WWAN and WiGig, the site doesn't allow the customization so far. ThanksIlya

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RELEVANCY SCORE 58

Hello,I got my new thinkpad x1 carbon 1 month ago and since it constantly has been slow on internet browsing. For example, it's almost impossible to use the Inbox by Google webmail because it's too slow. I have an Intel Core i7 - 7500U with 16Go RAM and 512Go SSD.I don't know why my thinkpad is so sluggish when browsing the web. I have tried different web browsers (Edge, Chrome and Firefox) and it doesn't seem to make any difference. I'm on the "normal" power plan so the power limitation should not be very high. But when I plug my laptop and chose the performance mode, all the slow-down disappear. I have made all the updates that the Lenovo Companion told me to do.Sometimes the OS seems slow too but it's more rare. I don't know what to do at this point. Do you guys have any ideas ?Thanks in advance.

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RELEVANCY SCORE 58

Bonsoir,Je me présente Benoît. J'ai reçu hier mon X1 carbon gen 5th 2017 avec le ssd de 1To.Ce matin en redémarrant Windows, j'ai eu l'erreur suivante: 2100 Detection error on Storage Device (M.2)J'ai lancé le lenovo Diagnostic tool, cela a duré plusieurs heures pour me sortir le "Final Result Code" : U1ELMZF71-V895J9Inutile de vous dire que je trouve ça intolérable sur un pc à ce prix ! C'est mon premier Thinkpad et ça commence très mal !Si quelqu'un a eu ce problème, qu'il puisse me donner les démarches à faire, je ne sais d'ailleurs pas comment contacter le service client par mail, la page web est indisponible ...Je joins les photos d'erreur et du diagnostic tool.Merci d'avance,Cordialement,Benoît


























P70520-183733.jpg ?5297 KB

A:X1 Carbon 2017 gen 5th 20HR ERROR 2100 (M.2)

Error 2100 ...


























P70520-184758.jpg ?5952 KB

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RELEVANCY SCORE 58

How to reproduce:1. Remove charger and close the lid.2. Power up.Note: the Windows 10 Fast Startup feature should be disable for reproducing this issue robustly. Issue:1. Windows 10 boots very slow.2. After boot, Windows 10 will detects two ejectable device: Base System Device and USB Root Hub 3.0.3. If reboot, it will freeze at the Lenovo logo. Environment:1. Thinpad X1 Carbon 2017 [20HR000FUS]2. BIOS Version: N1MET31W (1.16)3. Windows 10 Pro 1703 x64 There are several ways to fix it:1. Disable Thunderbolt in [BIOS]-[Security]-[I/O Port Access].2. Hibernate and recover, everything will fine.3. If Windows 10 Fast Startup feature is enabled, manual power off and power up again without closing the lid may fix it. 

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RELEVANCY SCORE 58

Hello forum! I bought Lenovo Thinkpad Carbon X1 2017 (black) laptop with the FHD screen a few months ago and now I want to upgrade to the WQHD screen. Is this still possible? How much would it cost to change the screen on my laptop? For more information, I live in New York City, New York and I am willing to visit a certified Lenovo outlet in the city to make this happen. Please let me know who to contact / which number to call. I'm very happy with the machine but I do wish that the screen had a higher resolution.  Thank you for your help! Wishing you a pleasant day ahead.

A:Upgrading Screen in Thinkpad Carbon X1 (2017)

Hi raskolnikov1848,
 
As I understand that you have query regarding reaplacing your X1 Carbon 5th Gen to WQHD from FHD display.
I believe it is possible you need to change LCD panel WQHD (00NY664) & LCD cable WQHD (01LV499) & please refer to this thread which suggests upgrading to WQHD from FHD 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 57.6

Hello everyone Was any update pushed in the last two weeks which affected the wake up from sleep mode? I"m certain that in the last two weeks atleast once or twice I saw the shutdown screen saying installing an update. Ever since when I open the lid to resume from sleep state it takes a good 3-4 minutes for the screen/system to wake up...what gives? I haven't installed any major in my comp in the last month or so I'm not able to figure out why this is happening. Thank you in advance for any help you may be able to provide.

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RELEVANCY SCORE 57.6

Is there a way to change the the left/middle/right click that go along with the little red pointer on the leyboard to a different function? For example, have the left and right click be forward and back key?
 
Moderator edit: Added detail to subject

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RELEVANCY SCORE 57.6

Hi,I re-installed Windows 10 and only some of the function key special functions are now working.  Mute, volume and screen brightness keys are working, the remainder are not.  I've seen similar threads that mention re-installing BIOS and power management software but that's made no difference.  I've been unable to find a "Hotkey" feature that is also mentioned.  Companion software says everything is up to date.  Don't know what to try next.  Any thoughts?

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RELEVANCY SCORE 57.6

Hi, I'm long time X / ThinkPad user and I have few issues that are making me crazy.1) I'm mostly using TrackPoint. It happens quite few times in some hours that mouse starts to slide to diagonal position. I can stop this by either having computer go to sleep or trying to move mouse on mousepad for 10-20 seconds until computer figures out that I'm on omusepad. Today it happened 3 or 4 times in an hour2) When I'm moving mouse with TrackPoint and stop it somewhere (for example on button) I often need to click a few times until mouse click is detected (using TrackPoint buttons)3) When I am using MousePad and I move fingers slow it moves in a shaking way or sometimes does not detect my finger movement4) It has always worked that when I was using MousePad (for example T460s) when I was sliding with one finger from point A to point B and then pressed with second finger it triggered Right Click. Now I need to slide from point A to B with one finger, remove finger from MousePad and tap with two fingers All the drivers are up to date and all windows updates are installed as-well.

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RELEVANCY SCORE 57.6

There are a number of posts about this problem on another forum, but I figured I would start one here to make sure Lenovo is aware of it. Since the arrival of my 2017 x1 carbon, the touchpad has had what appears to be some sort of driver issue. The pad works fine for a few minutes after restart, then randomly it starts to have some sort of issue where it starts freezing up each time you lift your finger and put it down again. The tap to click feature no longer functions, and the cursor jumps around randomly as well. These problems go away after a restart, but will start again after ~5-10 minutes of use. It makes the computer pretty much unusable and is extremely frustrating. The only thing I've found to help is disabling the trackpoint in the synaptics settings, which brings back the tap to click, but doesn't help with the freezing issue. This also disables the physical buttons above the touchpad, which is a big part of what I love about thinkpad hardware! The problem happens on both the lenovo supplied windows 10 pro install, as well as a fresh install of windows 10 pro, both using the drivers supplied on Lenovos website. The specs for my machine are below. If anyone else is experiencing this or has any info please respond with which x1 specs youre running and anything you may have tried. Im also curious if anyone is NOT experiencing this issue, which could indicate it might not be entirely software related. X1 Carbon 2017I5-7300U512 nVME PCIe SSDWindows 10 Pro x64... Read more

A:Thinkpad X1 Carbon 2017 Gen5 Touchpad Issue

What's your Synaptics driver version (Device Manager>Mice>Synaptics>Driver tab)?

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RELEVANCY SCORE 57.2

Après avoir fait la mise à jour vers w10 mon lecteur d'empreinte ne fonctionne pas. Dans la gestion des périfériques il n'est pas visible. J'ai installé le pilote mais c'est toujous pareil, il n'est pas visible.. quelqu'un pourrait il m'aider ?
Merci
 
Google translate: French >> English
After upgrading to w10 my fingerprint reader does not work. In the management of the pheripherals it is not visible. I installed the driver but it is always the same, it is not visible .. could someone help me?Thank you
 
 
Moderator comment: Please feel free to post in your native language, but as the principal language of this community is English, please include a translation alongside for the benefit of other members. Regards.
Commentaire du modérateur: N'hésitez pas à poster dans votre langue maternelle, mais comme la langue principale de cette communauté est l'anglais, veuillez inclure une traduction pour le bénéfice des autres membres. Cordialement.

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RELEVANCY SCORE 56.8

Hi, Is it possible to add an SO-DIMM slot from factory if you request it when you make the order for this laptop ?Because I saw that the maximum memory available will be only 16GB of RAM soldered to the main board and I will like to add another 16GB RAM if it is possible.I saw that all of the processors available for this laptop can handle 32GB of RAM. Thank you !

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RELEVANCY SCORE 56.8

I made the purchase of the computer on August 07.After the traditional start, with Windows pro updates, I realized that the tocuhpad did not work properly. At times it worked and in other cases it was disabled, for this reason I had to do all the initial configuration with the Trackpoint and then with an external mouse.I proceeded to perform Lenovo Companion software and driver updates, where several features were updated.I reviewed several Lenovo forums, in English, to learn about a possible similar problem and its solution.I tried to solve the problem by checking that the BIOS was activated both the Trackpoint and the Touchpad, but it did not work.Later I tried to configure the functions with the mouse and touch panel option from Control Panel, but both functions are activated, trackpoint and tocuhpad.The final step was to uninstall the mouse and touchpad drivers, and look for the new drivers from the Lenovo web. In particular Synaptics ThinkPad UltraNav Driver for Windows 10 (64-bit) - ThinkPad.With all these steps, I have not been able to activate the Tocuhpad, and I do not consider something Good, that a new computer has these drawbacks. 

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RELEVANCY SCORE 56.8

My Apple airplay devices (Airport base stations with speakers attached to them) are visible and usable upon fresh boot. However, after the computer goes to sleep (lid closed) or hibernates, upon resuming, the devices cannot be found, either by iTunes or Apple AirPort Utlility. This is not an Apple problem; the devices are all recognizable by other devices, including a Thinkpad x250.  I have reinstalled Bonjour, iTunes, and AirPort Utility.   Thoughts? 

A:x1 Carbon v5 (2017) Airplay devices not found after computer goes to sleep

I may have actually fixed this myself. I updated the BIOS. It appears to have worked.

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