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Can I get files off of crashed system?

Q: Can I get files off of crashed system?

So, I did a stupid thing, deleted some files, and crashed my computer. I tried a safe reinstall of windows (which was not supposed to write over anything) but even after that I can get windows to install/run properly. It's windows XP. My question is, is there a way the I can hook up the broken system to another computer and simply copy the files off of it? I know the exact directories of the files I want to get. Or is this something I'd be better off taking it to the local best buy for? Or just call it a day and re-format?
Not really sure what other info to supply you with, haven't opened either system to see if there is an empty slot to hook up to.

Preferred Solution: Can I get files off of crashed system?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Can I get files off of crashed system?

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Is it possible to recover files from a crshed system,say I had to install a new windows x/p would it be possible to recover files from the computer that I had on or would I have lost them..

I understand you can get programs to recover dat from the recycle bin but not sure about whae you have had to put a new operating system on.

A:Recovering Data Files From A Crashed System

If you installed the OS on the same Hard Drive, then any attempt at recovery is likely to fail, as most of the files have probably been written over in the formatting process.
If you have another Computer, you could run the problem Hard Drive as a slave and then you would have an excellent chance of recovery, providing the Hard Drive is working.

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Hi Everyone,I've got some un-known evil entity running amuck in my system. Several months ago I suffered a catastrophic system failure that forced me to take my machine into a repair shop.They did a data recovery, provided me with a CD and I took my PC home. When I powered it up I found some kind of disk still in the CD RW drive. I removed it and rebooted my machine as I prepared to do a system restore.But to my surprise Windows opened as though nothing had ever been wrong with it so I put my restore disk away and stuck the data recovery disk in the drive to see what was on it...It killed my D drive, killed as in stole its drive letter out of my start menu.I rebooted and my D drive letter was back. It did the same thing in the E drive and I had to reboot for my drive to be accessible again. I never was able to use that disk on my machine because all it would do was kill whichever drive I put it in.Then I started going through the files in the My Documents folder...The first thing I see is a brand new file named "LETS F**K NOW", and the F word was spelled out too. I deleted that bugger real quick without even trying to open it.OK so that was the start of my troubles. I honestly fear that one of those Techs put something in my system that's giving me grief.At that same time 98 % of all of the files listed in the add/remove programs window went missing and a whole lot of stuff just up and appeared.This post http://www.bleepingcomputer.com/forums/ind...mp;#entry584546 Today whil... Read more

A:System Crashed - Files Changing - Ie Super Slow

Hello Wendy, I am SifuMike and I will be helping you. I see no malware in you log, but we do some clean up. Select the following with HijackThis. With all windows (including this one!) closed (close browser/explorer windows), please select "fix." O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)Reboot your computer.Also, I do see that you have two registry protectors running: Spybot Teatimer and SpywareGuard. Running two registry protectors will slow your computer, so I recommend you uninstall SpywareGuard. Lets check deeper. You will need to use Internet Explorer for this scan. Disable your antivirus program and go here to run BitDefender Online Scan. Click on I Agree. Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.When the ActiveX Control has loaded, click on "Click here to scan". Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer. NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.When BitDefender completes the scan, select the "Detected Problems" tab. Click on "Click here to export scan". Save the file as an HTML to your Desktop. Then click on the saved file and allow it to open with your browser. Go to Edit - Select All then copy/paste that log back here. ... Read more

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Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:07-09-2015
Ran by roger casadejus (administrator) on ROGER-PM2S (09-09-2015 14:51:16)
Running from C:\Users\Roger Casadejus\Downloads
Loaded Profiles: roger casadejus (Available Profiles: Roger & PM2S & roger casadejus)
Platform: Windows 7 Professional Service Pack 1 (X64) Language: Español (España, internacional)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint2K\HidMonitorSvc.exe
() C:\Program Files (x86)\Allway Sync\Bin\SyncService.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files (x86)\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome Remote Desktop\45.0.2454.17\remoting_host.exe
(Cisco Systems, Inc.) C:\Program Files (x86)\Cisco Systems\VPN Client\cvpnd.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome Remote Desktop\45.0.2454.17\remoting_host.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
... Read more

A:Combofix crashed my computer deleting system files!!

Greetings exabyte666 and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that.===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter prob... Read more

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I have first been getting these problems when I downloaded Comodo IS Pro. Apparently when I approached them for help,the technician did not reply to me after telling me to install.

Thus I did a system restore and the computer could load in normal mode(however the screen,etc loaded slow like hell.)

Yesterday, I downloaded comodo firewall and something familiar appeared

From Problem Reports and solution, these are the service that crashed:

4X svchost.exe
1X lsm.exe
1X sandboxie.exe
1X wininit.exe

But guard32.dll from comodo is the module causing it according to Problem Reports and Solution, but anyone knows why and how to solve it?

A:Svchost crashed, windows start up crashed, local session manager crashed

Have you tried uninstalling Commodo to see if it is causing the problem?

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hi all,

my win 7 pc crapped out. its not the disk. i have an image made on acronis. i bought a new win 10 pc. whats the easiest way to get that win 7 image with all my applications onto the new win 10 desktop? i want to get rid of windows 10. i would like my image working on new pc (new hardware) as i will not have to reinstall and configure everything again.

i tried swapping the old pc disk into the new pc, but the new pc would not boot: says invalid disk. could it have something to do with the MBR or that UEFI thing?

A:System crashed, how to restore Windows7 system image into new desktop

you're going to be in a world of pain if you want to do this but have no access to the old computer. In this situation, a SYSPREP with the generalize function is run in Windows 7 to prepare it for migration to new hardware.

You can try cold turkey like you did, you may have to switch to AHCI drivers from IDE or IDE to AHCI depending on what you had before to get it to boot. The boot sector may be a problem too. If you used standard MBR in the past then check your BIOS on the new PC to see what adjustment you can make.

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I was recently helped by Jack & Jill in another forum.


I received clearance from the Malware forum to create this post.

After my topic was closed, I installed the updated Windows Vista Service Pack (the one I had was outdated). Upon completion of update my system crashed. I cannot even run System Restore (it never reaches completion).
When I try to start my computer I get the following message:
!!0xc0000034!! 185/49206 (program_files_windows_nt_tabletextservice_...)

Unfortunately I do not have any recovery CDs. Any help is greatly appreciated,

A:System Crashed - Unable to utilize System Restore

Can you start up in safe mode?

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HP a122n Computer
Win XP SP2
Athlon 64 x2 3800, 1GB RAM, 250 GB HD

So here's my problem,

Few days ago I started up my PC as I normally would and it froze once it reached the desktop. Pushed the button on the front til it shut down, press it again to start it back up. Brought up chkdsk, completed step 1, restarted the PC during Step 2, did that 2 more times.
At this time I started to panic so of course I do something really stupid. My PC comes with a HP recovery partition, so I press F10 to go into that thinking I can repair it from that(Never really paid much attention to the partition from there). I start the process thinking it will repair my system or atleast prompt before it does anything bad. Turns out it doesn't and it starts to reformat my system, it gets to 2% before I turn off the computer.
Start it up again and NTLDR is missing, I replace it from an old XP upgrade disc, restart again and hal.dll is missing. Can`t fix that due to only having an XP upgrade disk.
Next day I take it to my local computer repair shop thinking they can repair Windows and everything will be fine. Turns out my entire C partition(250 GB) is gone and I know I not sure what to do. Tomorrow I believe the repair shop is going to reload Windows from the D partition which started this all ion the first place and something I could probably do myself.

Now the main reason why I`m posting this is I stupidly don`t have everything backed and have some really important files on my PC. From... Read more

A:PC crashed, files gone

hello & welcome to TSF ,

follow this link


you can get a program that can do this here

some of them are (freeware / shareware / or you have to purchase them

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My 500GB external hard drive (Hitachi DeskStar) crashed! The blue light comes on, and I can hear the hard drive spinning, then sounds like it's stuck, or clicking ...

Same thing happens to the internal HD on my iBook G4. Sometimes the internal HD works, sometimes not.

I desparately need to find someway to attempt to either fix the external 500GB HD, or recover the files. The 500GB was my main HD, and I have so much very important data that I need to recover (no backups!).

I have years of research (lots of family history), thousands of pictures (many very old), my personal journals that I've been keeping for years, personal information, letters, documents, family videos, and all of my e-mail.

Somebody was telling me that there is special software that will recognize the HD, and allow you to recover the files.

What would you recommend? At the present I have no money to do anything, but will save up for the recovery software. My uncle is getting me a new hard drive, so I'll have that to back up the files when I have the recovery software ...

A:HD Crashed - Help Recovering Files!

If you desperately need the data on there, don't touch it with anything. Contact a professional data retrieval company. Keep in mind this will cost you top dollar but if there's something there to recover they will recover it. The problem with people trying to recover data themselves is that the dying hard drive may only have a few cycles left on it before the data is no longer retrievable. I suggest you google data recovery services and good luck to you sir!!

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I was trying to free up some space and accidentally deleted tons of system files and a bunch of necessary things I have no idea what to do or which system files I deleted. I tried starting it up and it came up with a screen saying Power Saving Mode and then switched to a screen coming up with: SYNTAX in the middle and on the bottom it said: Press TAB to enter post.... and Press DEL to enter setup. I tried the rescue disk but it wouldn't load the CD Drive. Then I went into the BIOS and changed it so it would boot the CD drive first. Nothing happened. WQhenever i turn it on the SYNTAX and Power Saving Mode scxreens just cycle over and over continuously.

I desperately need help. I hope you can help me someway

A:System Crashed

Welcome to BC
Do you have a XP disk?

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My windows vista crashed for no apparent reason and it will continuously direct me to a black screen with an option to continue normally or launch startup repair.

Normal startup doesn't work, and the repair gives me the message "cannot repair this computer automatically". I send the info to microsoft and it gave me no options to fix it

And although I have attempted the repair several times already, for some reason it says number if repair attempted:1

Root cause found:
Startup Repair has tried several times but can still not determine the cause of the problem."

Root cause found:
Unknown bugcheck: Bugcheck 7f. Parameters = 0x0 0x0 0x0 0x0.

Repair action: system restore
Result completed successfully

Note this is the results from 2 separate occations

I have tried System restore to an older date but it did not work

I have tried safe mode, did a dskchk with /f but didn't do anything

Unfortunately I have made no backup

Also, the windows came with the computer so I don't have any disks or anything

A:System crashed please help!!

I am no expert,but the same thing happened to me with my laptop in October. I called my computer manufacturer's tech service and we went through most of the F8 options and none of them worked except for the options under recovery manager: I had a choice of full factory recovery or recovery with automatic data backup and I chose recovery with automatic data backup. Because I chose recovery with backup,I retained all of my files. I don't know if your computer has that option or not. But,if all else fells you may be able to do that.

There are probably other things you can do first. Other people with more knowledge than me might have other suggestions,I'm sure.

Good Luck!

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Hello I recently installed suse on my computer and I also have windows xp installed on a seperate partition. Since I am an idiot I was on windows xp and I decided to delete the suse partition trough windows. After I deleted the suse partition, I restarted windows and like ususal it said Grub loading, but I got an error because obviously suse is no longer there, so I put in the win xp disc and tried to repair windows. I thought if I deleted the 956 mb swap partition it would correct the system from trying to load Grub, but it actually made things worse and now I cannot even load the windows xp disc. Now when I try to load the xp disc it says inspecting system configuration then the screen goes blank.........I dont know what to do! Help!

A:Help system crashed

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recently i changed my window 7 home premium to ultimate, lost all my programs. my vaio assist button are no longer working and i ve no back up either...kindly assist me

A:system crashed

Hi and Welcome to TSF!

If you did a full reinstall then the new OS may have deleted all of your files.

How did you go about upgrading from Home Premium to Ultimate?

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my system got crashed and I managed to reboot with the cd of Lenovo but its not working as it was so I do like to know that can I get my system's factory settings if yes- how could I get it.
Thank you bon400

A:system crashed

Is the system a Dell server? If so, what model, operating system and controller?

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First off, thanks to everyone ahead of time for helping me!

Alright, so I just moved to a new house and hooked my computer up to the internet for the first time on the new IP. I was on for just a few minutes when I got a "Send error report" saying that "the system has recovered from a serious error". When I go to click anything, I get the BLUE SCREEN OF DEATH!! Now it happens everytime within a couple of minutes when I load my desktop. Now I don't really think it has anything to do with a different IP or anything like that, but I've been messing around with other forums for days now and still haven't been able to fix this problem so I decided to jump in the forums and post my own thread and just hope I can get this fixed.

A:My system crashed, please help!

Hopefully the computer wasn't dropped when you moved from house to house. Also hopefully the computer was packed up right and didn't get banged around inside the truck or whatsover.

One thing you can do is to check the HDD for any errors. Go to the manufacturer's website of the hard-drive and download the latest diagnostics utility. Then put the program onto a CD, boot the computer to the CD, and test HDD for any errors. If there are any errors, then it's time to backup your files ASAP.

Another thing you can do is to perform a windows repair on your computer and hopefully windows repair will fix the problem.

Also try reseating computer parts. Reseat the videocard, cpu, and memory sticks and make sure they are on the motherboard tight.

You can also perform a check disk repair. Go into my computer and right click on the C: drive. Then choose properties and then click on the tools menu. Click on "check now" on the error-checking section and then make sure the two boxes are checked. Click on start and reboot your computer and let check repair do it's thing.

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crashed drivers and only message appearing F2 set up and f12 to change boot service and keeps switching itself on and off and I cant reload new drivers online and retieve my data.pls help

A:crashed system

i m an windows 7 and cant reload and retieve my info,keeps restarting wih F2 and F12 msgs

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Early today my computer was perfect, then came the disater, I was informed that I needed to install SP1 (vista service pack 1). I did so, and towards the end of the process, it crashed my system, I mean a total, complete crash. There is no windows, no prompt, no curser, just a black screen. No matter how many times I turn my compter on and off, the same black screen is looking back at me. The microsoft website is not helping, they want to charge me to fix a problem caused by their system (dont get me wrong, happy to pay for service). Is there any way I can restore my system without inserting the start up disks again.

Added: While waiting for a reply I have decided that I would have to start over. However, my computer will not even read the discs to start over, there is just nothing. Just black. (3 years ago, I had to start over, it was simple,I just put the manufacturer disks in my disk drive, started the computer, and it wiped everything and started again). Any suggestions would be so much appreciated.

A:SP1 just crashed my system


are you using a PC or laptop? When you turn the PC off then back on, do you see the POST screen, i.e. the manufacturer's logo and/or a series of checks denoted by white text on a black screen?

It could be that the PC isn't fully turning off and you're going straight back to the screen you're seeing. If that's the case, remove the power lead from the PC after turning off (or remove the laptop battery), wait 10 seconds then reconnect and power on.

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My laptop crashed, system 32 not found/corrupted, i bought a boot cd ( not realising i had one supplied with the laptop). The bought disc then reloaded xp pro, so no files, no office programs. When i did find the right disc and press f8 on start up i have 3 windows xps to choose from bottom is the corrupted one middle is the clean version and an incomplete one. When i load the correct boot cd it states i do not have enough ram memory, can i delete the top 2 xps? I just want to get back to the corrupted version and give the original boot cd another try.

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Hello everyone,

While l was formating my Toshiba laptop, the power went out and the system could not continue with the formatting even when it is rebooted.

It comes on showing "NTLDR is missing", press ctrl+alt+Del to restart system.

Please Help.


A:Crashed System -XP

Don't know if you have a xp boot disk but if you do you should be able to copy the NTldr file from that to the root windows folder.

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crashed drivers and only message appearing F2 set up and f12 to change boot service and keeps switching itself on and off and I cant reload new drivers online and retieve my data.pls help

A:crashed system

i m an windows 7 and cant reload and retieve my info,keeps restarting wih F2 and F12 msgs

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Im not sure what led to it- maybe a virus. The same events occured each time. Programs became very slow, mouse froze, became low on memory(~.5gb) so shut down the system and a couple of error windows came up saying to the effect that $something couldnt be saved. I wasnt saving any files that I knew of. Wouldnt reboot- wouldnt repair-reinstalled windws. the last time a bunch of mp3s were playing so checked all mp3s with AVG and Comodo AV as well as the entire system. Nothing found. This is getting old. but Im getting very fast at building the system Any ideas?

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I think that I wiped out some registry files prior to rebooting. Now can not access system, not even open BIOS setup.
Put Win xp pro disc in and rebooted many times, pushing DEL to open BIOS setup, but can not. Only comes up motherboard flash screen.

I really screwed up and have no idea how to access BIOS setup. This is a work machine so in a tight spot.

Any suggestions would be great!


A:HELP! Crashed system.

What were you doing to your computer before this happened? Where you flashing the BIOS?

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I am running vista on an acer laptop. Last night it crashed. When i turn it on a black screen with safe mode options pops up. I tried that but it starts to load and nothing happens after that. I don't mind if i can't recover any files because all i really had on there was pictures and music.

If there are any tips that could help me out to get my computer up and running again, please let me know.

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Hiiiiiiiiii all

My XP.system have been crashed , I was doing some particular updates and when it done and reboot the system I can not log in to the XPsystem .

I have two systems in my device the other one is ubuntu , as we know when I turn on the device the system Give me a suggestions to select which system I want so I choose windows but the problem is the system again restart from it self and it still do that just with xp but it okay with linux , I think I need to delete the files of current updates but how can I log in to windows ?

- I can not reach to the welcome screen
- Safe mood as normal mood , which mean it still restart
- I lost the CD's of system

A:My XP.system have been crashed

From the Advanced Options Menu choose Disable automatic restart on system failure instead of Safe Mode.
Post the lines under the Technical Information section, the Stop code and any file names it mentions.

Do you know which updates you were installing?
If you were installing the KB977165 update, and have the version before MS added code to check for the presence of a rootkit, that could be the cause. Installing the update on an infected system causes blue screens or restarts.

Check the Windows partition for this folder:
If present, check in the spuninst subfolder for the spuninst.txt file

The spuninst.txt file contains the commands that the Recovery Console would use to uninstall the update. It's a list of Delete and Copy commands to delete the new files, and restore the old version. The last command makes a copy of the spuninst.txt file named spuninst.tag so that Windows Update will know it's been removed.

You can do each command from Ubuntu if you don't have an XP CD.
If you have access to a Vista/Win 7 DVD or can download one of the Vista/Win 7 Recovery Environment CDs, I have a batch file that can uninstall the update as well.

Vista Recovery Environment CD
64 bit Vista
32 bit Vista
Win 7 Recovery Environment CD

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I was working with my "backup" computer.......Win XP SP2 and ran an AVG scan.......anti-rootkits. I removed 5, and one was fixed. Later on I shut down the computer when a storm came through, and about an hour ago powered it back up. Windows will NOT boot up. It continued to recycle, and I am unable to get into SAFE mode, nor will it boot with the last known good settings. I tried "debugging mode", "disable automatic restart on system failure", and "safe mode with networking" (out of desperation), but nothing's working. I do not have a recovery disc, but I do have the OS re-installation disc that came with the computer, plus the SP2 disc I got from Microsoft.What's my next step? Thanks.

A:I Just Crashed My System

I will move this to the Am I Infected forum, where someone will try to assist you.


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I have a crashed drive - It won't boot, chkdsk doesn't fix it, fixmbr doesn't either, but I can see the folder structures and some files in those folders if I boot from a PE disk or in another system.

Problem is what I need is in My Documents under my profile and the system was pass-worded so it is denying access to my profile folder.

How can I get to those files to take them off the HDD before I try to format it??????????

A:How to access files on a crashed drive???

See if "taking ownership" of the folder lets you access the contents when you slave it on another computer. Here is a link to the instructions if the computer is running Windows 7:


For Windows XP:

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I believe my Dell laptop computer hard drive became corrupt because of power failure problems. I am able to access DOS system on the computer. I need help getting some of my files, that I hadn't backed up, from the computer. I know the dir of the files, but the problem is getting them to another disk source (CD, DVD, or flash drive). When I type D: it says it's not ready. Can someone please help? I really need these files.

A:Need files from crashed hard drive - please help

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hi, first time here. let know if not posting right. (thanks in advance)(not sure how to find this post agian, can search by date-time?)installed security apps: (sbsd, mbam, sas, gmer, swb) with xp-home sp3(spybot search-destroy, malwarebytes anti-malware, superspyware anti-spy, gmer rootkit, spywareblaster)I had a problem with root kit infections, where i had 'Reset' my IE8 in the advanced tab.using 3 or 4 security apps (only firewalls were xp & sbsd)after 3 or 4 scans (sbsd, mbam, sas, gmer), i think removed all rookkits (10 scans later)..for some reason sbsd is treated as an extension.. and had gotten turned off when I did the reset.here I did a scan with sbsd, and deleted all green / non dangerous items, had not been deleting before today.fairly certain problem is a separate issue. with what I saw online in reference to privacy, thought advice was to delete INDEX.DAT files.DELETED 10 of 25 INDEX.DAT files (identified thru search of C:, access to hidden and system files)if that is wrong.. not sure. at same time I did a delete of files thru an application called: INDEX.DAT Suite.link:http://download.cnet.com/Index-dat-Suite/3...4-10636438.htmlkeystroke: tools, cleanup, clean all: - cookies, recent, temp, temp inet, - registry: Comdlg32 MRU, FileExts MRU, Internet Explorer MRU, Map network Drive MRU, Run MRU, Stream MRU, Universal Extractor MRU, User Assist MRU, Windows Media Player MRU, Typed URLSs & IPconfig DNS cacheafter which I noticed m... Read more

A:URGENT, Crashed / Lost Files

Do a repair install...if the missing files are system files.

Personally...I think you are probably still infected, but that's only a personal opinion with nothing to substantiate it. I'm moving this thread to Am I Infected, where someone can take a closer look.


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I'm hoping someone might give me some good news here, otherwise I'll try to post in software:

My crazy day went like this. I tried to capture video through Windows Movie Player, but it failed with a 'class not registered' error. Found info on how to correct this on another forum, in which others got a Registration Successful Message. For me, this option failed. Tried to send video direct to DVD, but this wasnt' working either. So back to the first option, I had read if the first steps in a sequence failed, then uninstall and reinstall SP2 (which is preloaded on mine). Instead, I figured if I installed SP3, former issues would be corrected. However, my computer crashed. I was able to open in safe mode, however, and decided to follow the last bit of advice.... if all else fails, reinstall XP.

As my recovery files are on a partition, I am given a list with various options. I chose one which said it would retain data files, but restore applications and the operation system. I chose this option through a different path previously and what happened was all my add-on applications had to be reinstalled, but all my important files remained.

This time, for some reason, it kept all my applications and SOME (actually very few) data/phot files associated with them, but everything else is GONE!!!

I've taken a ton of pictures in the past couple of months (I DO archive every 2-3 months), and they seem to be lost!

I'm hoping to find that there is a bac... Read more

A:Solved: XP crashed, lost files!

Someone gave me the answer I was looking for in another thread: http://forums.techguy.org/all-other-software/756531-solved-recovering-lost-files.html

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HD - Samsung SP2504C
Computer - HP Pavilion 061

So I came back from holidays and went to boot up my mums computer, and it asked me to choose a boot mode (safe mode, start regularly, ect...) which I thought was odd since the computer was shut down properly, anyone of them that I tried to use have not worked. It will try to boot, get the windows screen, then start all over again.

After going into the system recovery, i ran the tests and the only ones that have failed are the harddrive tests. But I can't get to the detailed report to find out exactly why??

This is not the first time that this has happened with this computer, and it has always happened after a reboot or a shutdown of the computer. I have had to do a full system recovry at least 4 times with this computer.

It is not my computer and I don;t really care about starting it over completely with a system recovery, but my mum and my sister have hundreds of photos on the computer that they want saved. No backup was done after the last system recovery (mostly becuase here was nothing worth backing up).

So to make a loooong story short, is there any possible way of somehow accessing the files on the computer through some back door (even though the computer wont boot) or through attaching the harddrive to another computer?

A:Chance of saving files from a crashed HD??

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So my two year old HP laptop crashed and I'm trying to pull the files by slaving it to another computer. I was told to buy a usb interface and just connect it to the old hard drive via the pins. However, on my crashed hard drive there seem to be no pins. All I see is two rows of flat copper bars, 15 bars in one row and 7 bars in the next row. I was told this was a edge connector adapter and that I would just have to remove this adapter to get to the pins. I was not able to remove this adapter and had to remove the green board and found that the adapter is connected directly to the greenboard with no pins. I looked inside my laptop and it seems that the adapter with pins is connected directly to the inside of the laptop. What type of adapter do I need to buy to pull the files? The crashed hard drive is a Seagate.

A:Recovering files from crashed HD, need adapter!

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I have viewed several threads and cannot find one that even comes close to the disaster I experienced last night. I downloaded a simple "free" software program called VideoPad that I thought was safe. I installed it and while it was running left the computer for a bit. When I returned it was eating my hard drive. I had no error messages, i could just see icons disappearing from my desktop.

I turned the computer off, unplugged the battery. When I restarted it was too late. Almost everything was gone, all my installed programs including all MS Office, Outlook, all photos, music, etc.

I checked my memory capacity and had remembered that I had about 120 Gigs of storage left on my HD. Now I have 393 left. Something is wrong.

I attempted to do a restore but when I opened the utility, it said that there were no restore points available.

When I click on Start and attempt to find any document or file or photo, nothing is found. If I type in the subject of an email, it will display it but when I click on it, nothing opens,of course.

My security programs were Webroot and McAfee. McAfee is still there but Webroot is gone. I did a McAfee scan and it says that my system is secure.

My Op system is Windows 7 64-bit. I have since re-installed Outlook, Office and a couple of programs for work. But, the files are still missing. I cannot find programs like Skype or Internet Explorer.

Please help if you can.

A:Crashed HD Lost programs, files, etc.

Try a free program called Revuva and see if you can recovery your files. programs like Skype and IE can be re-installed, at this point I would just worry about recovering important files.

Which site did you download the video pad software from?

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Gateway desktop crashed. Can anyone help me?

I was downloading a movie for my son and trying to update my website when my Gateway crashed. It will not boot up in normal mode, but works in Safe mode with networking. I ran Hijackthis, DDS, an Malwarebytes. Here is the output from the HJT & DDS. I just downloaded the GMER and will run it next.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:11:22 AM, on 4/24/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Security\Trend Micro\HiJackThis\HiJackThis.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 1\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.crawler.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=60186
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SearchElf 1.1 Toolbar - ... Read more

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One of my freinds has a laptop and it just crashed it wont boot up. He has important files and pictures on his laptop so is there any way i cant take the information out. Is there any way i can take out the hard drive in the laptop and put it on a desktop to retreive the info. or maybe on another laptop? pleasse helpp

A:laptop crashed and important files are in it

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hi ppl ,
really stressing atm , my friend lent me hes lappy and i was to resize the partitions , so that he could save hes files on the other partition . well i installed win xp os on the main partition was able to backup hes files to a folder ( i didnt have enough hdd space on my pc to backup all hes stufff i know sigh ) . I ran partion magic and resized the partitions .. i followed the prompts and i rebooted xp .. following the reboot the partition magic screen appeared and i proceeded with the resize. however it CRASHED at 10 % just wouldnt move i was waiting for 30mins and nothing moved on the screen >< .. So i unplugged the usb cable and it finally booted into windows ..however now i cant even see the partition anymore :( what should i do ?? plz help me !! i need to recover the files again ... are there any apps out there to help me recover the files ? or even restore the partion ? heres how it looks like now in partition magic could some1 help me plz thx !!

A:resizing partition crashed ! cant see files HELP PLZ

Hi AzNDuDe and welcome to TSF !

Use Partition Table Doctor. Here are the instructions on how to use it. Make sure you read the user guide as well. The free demo version can't make any changes to your drive but it will tell you whether it can recover the older partitions. Go to operations and select rebuild partition table and see if it can find them. You'll have to buy it (40$) to be able to make any changes to your drive.

As always when recovering files or deleted partitions you'll want to make sure nothing writes on the drive to prevent it from overwriting the existing data. Install the recovery software on another desktop computer. Stop using the laptop, take its drive off and slave it to that computer using a 2.5'' to 3.5'' IDE adapter (check that the lappy uses a 2.5'' IDE drive first). Make sure you disable system restore on all drives on the desktop (system properties => system restore) before you do that so that no data gets written on the drive you're trying to recover.

Never resize partitions when there's still valuable data somewhere on the hard disk. Partitions should be created before you install XP as there's always a chance the resizing process fails. Also what do you mean by USB cable ? Were you resizing the partitions using an USB interface ? You should never do that. Always make sure the drive is hooked to a SATA or IDE controller before you repartition it.

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Was installing service pack 2 and system crashed now can not even get back to my old vista.

Seems to be loading and then I get:

!!oxc 0190005!! 9293/45274 (registry\machine\schema\wcm.//microsoft-...)

Then it freezes. I let it stay here for 18 hours and nothing. Tried to boot with my old vista windows disk and can not get a fix or get back to loading anything. Latest error said windows can not fix problem. Frequant black screen of death after bios or it goes to above point and stops.

Any help would be appreciated.

A:System crashed during install

Originally Posted by johnjosiah

Was installing service pack 2 and system crashed now can not even get back to my old vista.

Seems to be loading and then I get:

!!oxc 0190005!! 9293/45274 (registry\machine\schema\wcm.//microsoft-...)

I think your system have trouble with unload Schema hive - it is only temporary hive and after restart system never use it.Download MEPIS Bypassing Log-in Passwords to Access Folders on Drive
burn,boot it and navigate to folder C:\Windows\System32\config ->in this folder find SCHEMA file and rename to SCHEMA.OLD ,next run system normally.

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Three days in a row I have received a blue screen of death which dumps to memory and then the system reboots and comes up and works fine.

How do I find out what is causing the problem? Please any help would be great!


A:3 days in a row my system has crashed

Sounds like bad hardware to me, memory? You aren't overclocking are you?

Did you run any stress testing like Prime95. Anytime I change my hardware, I run Prime95 overnight to make sure ram/CPU settings are stable.

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As title indicates my system has crashed. I figured since the hdd was pretty corrupted it would be ok to format it using a vista img since I have a valid product key and there lyes my problem.

I have a OEm product key and a HP pav dv7 1260us. When I got my laptop it as usual came with no cd's. After reinstalling the OS I came to find out after it first said my key was ok that everytime I go to retsrt computer it saids my key is invalid. Idk what to do at this point. I looked all over the internet to find a OEm version since the retail will not accept OEm keys because of a invalid certificate. So what can I do? My computer now is constantly in a "windows needs to activate 30 more days" state and it won't accept my key. I have called microsoft just to have them tell me i have to contact HP for their original cd's however it cost around 40 for them. I do not simply have the money atm. Can anyone help?

A:(OEM KEY PROBLEM) System crashed

Vista OEM and Retail disks are bit-identical.
The only difference is the Key itself.

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
How to Tell

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i had a computer freeze today , i rebooted and it wouldnt get past post , just went to a black screen with no operating system start up , i rebooted again and tried to get into safe mode , but it stalls at a point where it says;
multi(O)diskrdisk..etc etc Sys32drivers\Mup.sys

rebooted again with different BIOS setting and it goes through post , lists USB devices , PCI devices , IRQ settings and then stops after the last line where it says ACPI controller.

i went back in to BIOS and checked all boot priority settings , i tried to reinstall the operating system , but it goes through the windows installation dialogue , then stalls at the point where it says " Setup is starting wondows " and just hangs

i thought the HDD was faulty , so installed a brand new HDD , tried to install windows on that but get the same problem ., it just hangs and wont start windows.

any suggestions ,it is obviously a hardware issue , it cant be the HDD as i replaced it with a new one............... ???
Win XP
gigabyte 945GZM S2
duo core CPU
kingston RAM 512 Gig
Seagate SATA 80 gig drive
using onboard VGA

A:crashed system cant install OS

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Anyone have an idea how to retrieve e-mail contacts in Outlook from a crashed system that won't boot and can't be restored?

A:Crashed system question

You could try slaving the HDD in another system and trying to retreive the contacts that way.

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o.k., i'm giving this a try. my daughter's computer has been REALLY down for about a month now, nothing but black screen to reboot,safe,last configuration, etc. none do anything but repeat the screen or randamly go to the HP start screen. when i boot with the recovery console disc, it reaches the console and asks me to choose which do i want, install, R for repair, you know. then it will start the process over. i do find that it's missing systemconfig32, AND error code 14. setup cannot contnue when i try to load the compaq recovery disks. lately filei386halaacpi.dll COULD NOT BE LOADED has shown up. this is recent, though. i broke down and spent $60 with HP. WHAT A DOPE! don't think he knew any more that ME, and i know very little. lots of help would be greately appreciated-i've been out of work with a double back fusion for 6 yrs., it failed and i cannot work. gots little cash for circuit city! i've been reading the site for 4 days solid or until the wife yells too much to stand.

thanks for all the info already, it's been quite helpful.


A:completely crashed system...

Lets try some troubleshooting and see if it could be a hardware issue.

If you are comfortable working inside the computer, shutdown the computer, open the side of the case, remove all PCI cards except the Video Card if it is PCI or AGP, unplug all hardware from the computer except the Keyboard, Mouse, & Monitor, then boot and see if the same problem happens.

Post back with the exact error messages.

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We have Windows7 and an exterior drive backup. This exterior backup advised us this morning that a partition was full.

We tried to shut the system down - and it asked if we wanted to 'correct' something in the system (it said it was trying to decide). We opted to 'save' the changes and were prompted to reboot the system,

When the computer came back on - there was a white line across the middle of the screen, changed to black and the whole screen 'faded to black'.

Since then, we have tried a variety of things

We did ALT F10 - the system goes to Windows and the Ace restore menu

We did a system restore (NOT FULL)

Then we got

Error Code 1392 The file or directory is corrupted and unreadable

I SOOOOOOOOOO hope someone can give us a little direction to get this thing back up and running

One of the back up files says it was created in Sept 7 - and we cannot get into it. For some reason - the ongoing back up is not showing any more recent date than Sept

We DO NOT want to lose the data that hopefully is still in the computer

Any suggestions would really be appreciated - thank you

A:system crashed and won't restore

That sounds like your hard (external) disk is corrupted. Who is the maker on the drive?


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The first time I thought it was because I was running some other stuff at the same time, my system simply froze. I couldn't move the mouse or use the keyboard, but I did see the hourglass appear and disappear on my mouse cursor.

The second time I tried to use it I left it alone to scan and I got a blue screen error (which I took a picture of with my digital camera) and I took a screenshot of the log it posted after I rebooted my system, or the locations where the error files are. It told me the system recovered from a serious error.

A:GMer crashed my system twice

Why are you running gmer? Do you have reason to suspect malware?

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I hooked up my friend's computer and proceeded with the Microsoft Updates in order to download the latest updates for the PC. When prompted to restart, she clicked OK to restart. After startup, the PC screen when to the startup options - start normally, safe mode, etc. etc.

Computer will no longer reboot to a normal windows screen.

Help please.


A:System crashed after installing SP3

Its a known fault with amd processors.

Boot into safemode, then go
to HKEY_Local_Machine>system>Current Control Set>Services
Find intelppm and change the value from a 1 to a 4.

More info here:

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I used combo fix to scan my system so I could list a log. I asked for help with my hijack this log and didn't get any help.

I ran combo fix and had to reboot my computer. It rebooted to a blue screen that says it halted and there are system parts missing. I am on another computer because I can't get past it. I was so close to getting it all cleaned up and now nothing.

Help please. I can plug in the computer and tell you exactly what it says if I need too.


A:Combo fix crashed my system!!!!

Please help some one. Any ideas?

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Microsoft ® Windows Debugger Version 6.12.0002.633 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [J:\ldl\MEMORY.DMP]
Kernel Complete Dump File: Full address space is available

WARNING: Dump file has been truncated. Data may be missing.
WARNING: Whitespace at start of path element
Symbol search path is:
Executable search path is:
KdDebuggerDataBlock is not present or unreadable.
Unable to read PsLoadedModuleList
KdDebuggerDataBlock is not present or unreadable.
KdDebuggerData.KernBase < SystemRangeStart
Windows XP Kernel Version 2600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0x00000000 PsLoadedModuleList = 0x8055b240
Debug session time: Sun May 15 14:05:38.640 2011 (UTC - 4:00)
System Uptime: 0 days 2:02:55.225

A:System Crashed - BSOD

We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of Broni

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