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Laptop keys won’t work

Q: Laptop keys won’t work

for some reason my L and O keys on my laptop have suddenly stopped working preventing me from logging into my computer how can I fix it

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RELEVANCY SCORE 200
Preferred Solution: Laptop keys won’t work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 62

1 MONTH AGO, I BOUGHT A LAPTOP LENOVO Y700 8Y WITH WINDOWS,  BUT SOME KEYS DOESNT WORK, for example NEVER WORK THE KEY 4 OF THE NUMERIC KEYBOARD AND SOME OTHER KEYS LIKE DAMAGE, DELETE, DELETE, A, S, D BETWEEN OTHERS, BUT THIS KEYS WORKS SOMETIMES.I do not know if they are the drivers or indeed the physical keyboard is damaged, since I have tried with a usb keyboard and all the keys work. Sometimes the mouse also stops working TOO.

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RELEVANCY SCORE 58.4

Several keys in my laptop keyboard don't work: delete, 7, n, b.What can I do to fix the problem?

A:Several keys on my HP laptop don't work

Try an external usb keyboard to rule out any problem with the motherboard keyboard controller. If the external works go into device manager and uninstall the keyboard as a device and reboot to let the driver reload and replace the old driver. These are admittedly not real likely to work but cost nothing so worth a try. If none of that works, then we need to discuss a keyboard replacement and for that we need your full model number, color and language of the keyboard. 

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RELEVANCY SCORE 58.4

Hey guys

I have a problem with my laptop.
Sometimes the space bar, n and enter key stops working. When this happens, I can usually hit the button a few times and the key finally registers. It happens randomly and quite often. But sometimes I can type for hours without it happening.

I have not spilled any liquid on my laptop and I haven't dropped it. The problem started randomly a few months ago.
Does anyone know what could be causing this?

The laptop is an Asus K55V. It is nearly 3 years old

- Fred
 

A:Laptop keys sometimes don't work

Hey Fred,
Not sure if this might work that well, but give it a try! If it doesn't..go to a technician...its probably the best idea.

Shut down the laptop, removed battery and cable for a moment, press and hold the start button for 60 seconds... and replace the battery.. start the lap top.

Hope this helps!
 

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RELEVANCY SCORE 58.4

I have a Gateway M-6817 Notebook and the "P" and the "[" key won't work on the keyboard. The keys push fine just nothing happens when pushed. Are there like two keys to some sort of circuit that would make just those two stop working? Any help is appreciated.
 

A:2 keys on my laptop don't work

Sometimes just cleaning out a keyboard does a world of good. It might be just dust underneath the pads that are causing the issue. If that fails you may be looking at a new keyboard. Jazz
 

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RELEVANCY SCORE 58.4

I have problem with keyboard, its doing mistakes and some buttons doesn't even work.

First, after computer get wet by tea, my computer shut downed and doesn't start like a hour and a half. After that computer starts, I was top of the day until I saw that my keyboard is f***ed up.

Any tips please?
 

A:Laptop got wet, some keys don't work

Shut it down and dissassemble it as much as you are comfortable doing, then put it in front of a fan. A space heater on the lowest setting if you have one.

Unfortunately for you, you did about the worst thing possible after spilling a drink on it. You should not have tried to turn it back on. You should have left it off until you were reasonably sure everything was dried inside, and you should have tipped it upside down to get all the liquid possible out of it asap.

You might be able to take it mostly apart and wipe down everything with some high percentage isopropyl alcohol to clean it up some.

Alternative is to use a USB or bluetooth keyboard. But I wouldn't recommend running that system without making an attempt to clean up any residue left inside.
 

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RELEVANCY SCORE 58.4

after installing windows 10 2wsx keys do not work on keyboard also function and shift keys work intermittently

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RELEVANCY SCORE 57.6

I own a hp stream 11 laptop and i have done nothing to it, all of a sudden 8 of my keys including my windows key have stopped working, this includes; h, g, esc, F4, F11, Backspace, and apostrophes. These keys only work once in a while, and sometimes i have to copy and paste the letter to do it. I hope someone answers this because i am tired of copy and pasting.

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RELEVANCY SCORE 57.6

As the title says, the shift keys on my laptop stopped working. I turned on my laptop and thats all - they weren't working anymore. I did the keyboard check but nothing...

A:Shift keys on my laptop don't work

"Keyboard check" you mean a clean check? Make sure it looks clean, you can use alcohol swabs 'isopropal alcohol' 70% is okay but the more isopropal alcohol the better it cleans. Spills can cause a key to short out and most likely result in buying a new keyboard. Roaming pets can accidently doing a 'bad thing' over a keyboard and noone would even think of it. One thing you can check and see is if there are any warning signs or yellow symbols in device manager. This indicates that your OS is having trouble reconizing this device. However, you can try an external USB keyboard and see if that replicates the issue. In the mean time you can run the On Screen Keyboard ( Press the <windows key> and <R> at the same time to bring up the run command, type <osk> and press <enter>). Hmm... another thing you can try... initialize the 'sfc /scannow' in a command prompt. This will replace any missing files. Hope something works out for you. I'll be here if you need more assistance and information.

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RELEVANCY SCORE 57.6

I have a Dell Inspiron 710m with XP Pro SP3. When I press any of the number or letter keys nothing happens in Wordpad or any browser or anything requiring letters. The keys make sounds when pressed (a Windows sound) and some close open windows and stuff like that. Also when I left click on icons, they stay selected after I let go of the buttons. I checked in the Regional settings and it's all set to US keyboard. I think this has happened to me a long time ago on another computer with XP.
 

A:Laptop keys don't work properly in XP

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RELEVANCY SCORE 57.6

I have a Dell laptop at work, I'll have to look up the specific model, that runs on vista home premium. Yesterday, the "i", "j", "k", "m", and space bar stopped working. Any thoughts on what may be wrong or how to fix it??
Thanks!
 

A:Dell laptop with keys that don't work

hi,
i think its just problem in function[Fn] keys.
are you check it using press Fn+num lock key.?
try it
 

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RELEVANCY SCORE 57.6

keys would not work. removed power, started again and got systems page and up/down arrows would not work. started again and windows xp appeared but pressing enter did nothing. tried again tapping f8 and xp again appeared and hitting enter got me to the signin screen. but i cannot sign in because the keys do not work. thanks.
 

A:inspiron laptop keys will not work

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RELEVANCY SCORE 57.6

Hi,

So I bought from iBuyPower a laptop a year ago. It's been pretty good overall. Very fast, but there were a few quirks with it here and there. Sometimes it randomly blue screened, but those problems went away after some driver fixes. But then, after about six months, the keyboard started to behave strangely--specifically, some keys do not respond on the bottom part of the keyboard I used KeyboardTester, here, to figure out which keys were not working for sure: Keyboard Tester

And here are the results:
The following keys do not work unless I press hard/ really hard on the key: Left arrow, numpad's 1 and 2, left arrow, right control.
The following keys absolutely do not work, as far as I can tell / as hard as I'm willing to press: Left control, fn, windows key, numpad's 3, home, end.

I could care less about home or windows, I can work without those. But my muscle memory works with left control, and fn is a very useful key to have. But I absolutely need my left arrow key to work without a hard press.

A while later, something broke in the laptop that caused it to stop charging, and after taking it in to Supergeeks for repairs, it seemed that not only did it stop charging, but the jack thing that is used to take in energy from the character was FRIED, and the motherboard itself may have fried, too (when they tried to boot the laptop, it displayed a pure white screen) so we ended up sending it to iBUYPOWER directly, since it was still under warranty. (We didn't do... Read more

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RELEVANCY SCORE 57.6

accidently spilt some ejuice on my 3 keys on the lower left. The ctrl. Windows. Fn. And alt. I removed alt hoping i can get the excess juice out. I tried to use a tissue but didnt really work. The keys were still working. So i kept using it. And yesterday night i try to log in to windows. And none of my keys wont work. Idk if its bc if the other keys. Tried resetting it and removing the battery. I dont know what to do. Please help. 

A:Laptop keys wont work

At a minimum you will need to replace the keyboard. The juice likely seeped down and has now wiped out the whole keyboard and you will be lucky if it does not affect the motherboard. When you spill something sticky and sweet like that you have to disassemble clean and properly dry it out. 

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RELEVANCY SCORE 57.6

The following keys on my HP EliteBook Laptop sometines work and sometimes dont.2, w, s, x

A:Some Keys on my Laptop Sometimes dont work

Plug in a USB keyboard the next time it happens to test the PC. Press the same keys on the USB keyboard. Do they also not respond? If that is so, there is an issue with the notebook's system board  Power on your notebook and immediately begin tapping the F2 key.  The HP PC Hardware Diagnostic  UEFI utility should open. Click on Components and then click on the keyboard selection. Click on Run Once. Please post your result here in your thread. If the result is a fail, it means one of a few things. Either there is a sticky substance (sugar from coffee, tea or a soft drink) on the keyboard or there has been a failure at the keyboard connection on the system board or a problem exists on the system board.   A Warranty repair will resolve the issue. Write down the failure ID and contact HP Customer Support by email or chat.

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RELEVANCY SCORE 57.6

I have been having problems lately with some of the keys on my laptop keyboard. Sometimes when I press some of the keys they won't work, and sometimes pressing a letter once will make it register twice in a Word document. The laptop is about 4 years old, and I know that you can't do anything really about a laptop KB since it's built in, but is there anything I could try to see if I can fix the problem? It doesn't happen all the time...maybe I just need to buy some KB cleaning supplies to try and get under the keys?

Thanks in advance..
 

A:Keys on laptop keyboard won't work?

I had a HP that had similar problems, and it was indeed a bad keyboard. Luckily for me it was still under warranty. For low tech cleaning, you might try some compressed air to blow out dust/hair etc around the keys. If it is a bad keyboard, you may be able to replace it yourself.
 

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RELEVANCY SCORE 57.2

the right hand side keys dont work including backspace which just broke somehow and works when the cover thingi is removed. all other keys such as enter delete home page up page down the arrow keys etc do not work. this happend all of a sudden please help!
 

A:HP Imprint laptop right hand keys don't work

Have the keyboard replaced
 

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RELEVANCY SCORE 57.2

Within the last week my Sony Viao laptop keyboard started acting up. The dash key, delete key, home key, no. six key, and a few others just don't work anymore. More and more are not working.

I use it everyday, several years old. I do eat food over it occasionally. Tried cleaning under the keys. Didn't fix.

A virus (I had a recent virus attack so bad had to reformat hard drive; but keyboard worked immediately afterward).

Any guidance greatly appreciated. I'm afraid I'll soon lose all keyboard functioning and will be up the creek. I don't have a lot of money, can't just buy a new computer.

Sony Viao laptop
PIII, 25six ram
11 gig hard drive
Windows 2000 pro final service pak rollup
 

A:Viao laptop keyboard some keys won't work

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RELEVANCY SCORE 57.2

Hi. A couple of days ago when I was at work, my wife spilled some water on the laptop. If I would have been home, I would have shut it off immediately, but that isn't what happened. She and my daughter tried to dry it off. When I got home from work, I placed it in a bag of rice. It had been there for more than 24 hours and I just pulled it out and tried it and though the computer itself works fine with a remote keyboard, the actual keyboard on the laptop has a bunch of keys that won't work. I vacuumed out the remaining grains of rice and still nothing. Any suggestions?
 

A:Some water spilled on my laptop and now some keys don't work

from what you say, it looks like the best solution. and as you have already removed the keyboard, your as good to go the distance and replace it with new or a refurbished keyboard.

enter the laptop model/details online, to be sure of the right part and for a competitive prices. see what ebay can offer. also, be sure to look for a guide from youtube and have the laptop manual nearby.

as for the rice method, sometimes it takes days to draw out all moisture.
more said here,
https://forums.techguy.org/threads/water-on-laptop-keyboard-unable-to-log-in.1173867/
 

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RELEVANCY SCORE 57.2

Its been like this for 3 days, my enter, ctrl, up, left, right keys doesn't work. I tried them with on screen keyboard and there it worked. I am having a hard time without these keys and i replaced this keyboard like 7 months ago. Can someone help me with this
Sometimes they do work but they only work one time and than they act weird (like my mouse clicking when i hover on something) backspace working by itself when i try to write something

A:Some keys in my laptop keyboard doesn't work

Ninetails mate try running these for starters.


http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch in the command line as per Option2

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans

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RELEVANCY SCORE 56.4

I have an Acer Aspire 8935G with W7 HP 64 on an SSD and Vista HP 64 on an HDD. The Fn keys controlling the display brightness control work on the Vista boot but not on the W7 boot. All the other Fn keys function as they should on the W7 boot. The Aspire has an OEM ATI Radeon HD4670 graphics card. I've tried all 3 available driver versions for the card & OS from AMD but these two Fn keys won't work. Any ideas what's going on here? Do the W7 drivers override or deactivate the Fn brightness control keys?

A:Fn Keys for Laptop Display Brightness Control Don't Work

I realise that the following link is for a different laptop, but it might open some ideas for troubleshooting:
[N120] Win7 and 'easy display manager' for brightness & volume controls (when dual booting) - FIXED

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RELEVANCY SCORE 55.2

Hi guys!
I have a laptop emachines, for like 1 year, the model is a mini, with 10 inch screen, model M335 and the specs are:
1.6 Intel Atom CPU N455,
1 GB of DDR 3,
video card included and
OS Windows 7.

THE PROBLEM: is that Enter, space keys and the touchpad doesen`t work and I can`t boot up the OS. I`m blocked at Windows Resume Loader because I have to press Enter to continue further.

WHAT I DID so FAR: 1. BIOS - tried to change something but didn`t know what so I got out of there by turning off the laptop.
2. NEW WINDOWS OS: I have a flash drive with Windows 7 on it and I pluged it into the laptop but when I got to the part with select language and keyboard the ENTER and SPACE and the TOUCHPAD didn`t work.
3. pressed all the keys on the keyboard hoping to a key with a function similar with ENTER, didn`t work, ain`t any.
WHAT CAN I DO? Please help!
 

A:Enter, space keys and touchpad doesen`t work on a laptop emachines. Please Help!

Do the keys work in the BIOS? If not, I'd suspect a hardware fault.
 

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RELEVANCY SCORE 54.8

Hyperlinks in IE and Outlook will not open anymore, was fine up to a few days ago. Have run Malware program, removed spyware with Spyware Hunter, reset IE settings still not working. Any suggestions please? Using Windows 7 Ultimate and IE 11
 

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RELEVANCY SCORE 54.4

Hi, Any help will be possible. I have a Toshiba Satellite C55-A5302, and some of my keys on the keyboard doesn't work. What can i do to fix this issue? I have a windows 8 operating sys.

A:Some Keys work and some keys on my keyboard doesn't work

This is not a software problem.
Your keyboard needs to be replaced. You can get another one from Ebay. Toshiba Satellite C55-A5302 keyboard | eBay Here is a video explaining how to replace it:

You Tube

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RELEVANCY SCORE 54.4

Hi, Any help will be possible. I have a Toshiba Satellite C55-A5302, and some of my keys on the keyboard doesn't work. What can i do to fix this issue? I have a windows 8 operating sys.

A:Some Keys work and some keys on my keyboard doesn't work

This is not a software problem.
Your keyboard needs to be replaced. You can get another one from Ebay. Toshiba Satellite C55-A5302 keyboard | eBay Here is a video explaining how to replace it:

You Tube

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RELEVANCY SCORE 54

Hi! I am trying to connect my Yoga 900 13-isk 80mk to a Samsung SA850 27 inch screen through the usb-c port on the computer, via a Kanex usb-c to display port adapter and a display port cable.The computer  finds the screen, it even says Samsung SA850 on the detected screen, but I cant extend the display to it, cone it or just use the external display.Windows 10 tries to connect to the Samsung display, it asks if I want to keep the settings, and the image just shows on the Yoga 900 like nothing has happend. I have tried a couple of cables, and it seems the usb-c to display port adapter is working, or Win 10 wouldnt find the Samsung display.I have tried rebooting, checking the drivers, disconnecting and connecting the cables and adapter several times..Anyone have any suggestions?

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RELEVANCY SCORE 53.6

I bought all new components except from the hard drive as it already had windows installed on it, I replaced all the parts booted to bios with everything working fine however once windows had booted my keyboard and mouse became ?dead? in the sense they were powered but the led?s didn?t show and they weren?t receiving any inputs despite working fine in the bios. Any suggestions?
 

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RELEVANCY SCORE 53.6

Hi, brand new LG smart tv and fairly new hp laptop is aweful with screen sharing. It seems the hp defaults to a disconnected screen sharing State every time and will not reconnect! Once I hit connect, it finds the LG tv with no problem but will not switch off the disconnected projection state... then disconnects. I spent 8 hours on the phone with LG and HP and every driver is supposedly updated.
I went through all the sharing setting to allow the laptop to share easily with no luck. LG was the last 2 hour call I was on and they tell me it has to be a driver problem.

Any help would be greatly appreciated. I need this tv primarily for projecting and watching an auction for business.
Thank you!
Amanda
 

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RELEVANCY SCORE 53.6

I have a lenovo G50-30 laptop with os of windows 7 x64. I have got problem with Fn keys. Example after windows 7 open, on the desktop. I see the sound bar imidietly goes to zero. I press on the sound bar to increase the volume,  the bar it goes again down. After I press 1-2 times the F3(volume up), after that I go to the sound bar, it is allow to increase the volume. Also, try to disable the hot keys in the bios, after i save and reboot. it makes loop to the bios again. Sorry for my english. I made clear as i can. Any idea it would be grateful.Thanks

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RELEVANCY SCORE 52.4

Hello everone
I have an unusual problem with my home page IE7 and the Google Toolbar the ?Favourites? (History and Feeds button) is gone and Ctrl and Delete won?t work so I cannot Copy and Paste but only on my Default Home Page of the browser everything works if I go to a Favourite or a Desktop Shortcut? but as soon as I switch back I loose the above functions ??? Whilst this is happening all the buttons are still working in say a Word doc or and email but not on my Home page?
I am Running MS Windows XP3, Intel Pent 4 CPU 2.80GHz, 512Ram with Intel 82845G/GL/GE/PE/GV Graphics Controller? Connected to Internode ADSL B/Band and Wireless Keyboard and Mouse. IE 7 and Google Toolbar are the Default Browser Home Page.
I have deleted and re installed the Home Page and Google Tool Bar after I tried IE8.
Can somone offer a solution please?? DashaSelwyn

A:My Favourites Button has Gone and Ctrl and Delete buttons won’t work in my D

Process of elimination. Try uninstalling Google toolbar, reboot, and then test again.

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RELEVANCY SCORE 52

Hi guys, have a problem with my volume keys F6, F7, F8. When pushing the keys to adjust volume they simply dont work or appear. Woke up one morning and it just stopped working, operating system is windows 10. Also my other function keys do not work.   

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RELEVANCY SCORE 51.6

Whenever I try getting on this pops up and won?t let me on.
 

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RELEVANCY SCORE 51.2

Hello. I own Dell Vostro 5568. Earlier today i was surfing the internet and my laptop just shut down instantly just like that despite the fact that i had completed charging it like 30 minutes before. Seemed weird and i couldnt turn it back on. Then i connected the charger and i could turn it on. I just let it go. An hour later the same thing happened but now i cant turn it back on even with charger plugged in. Even holding the power button does not help. Please what can i do?

A:Laptop won’t start up

Hi Koldys,Thanks for posting.Apologies that your computer is not working as expected.Have you tried taking the battery out and using the adapter plugged in?  If it works, then it would indicate the battery has failed.  If it still does not work, then the charging/power circuit is probably at fault.  If that's the case, the motherboard would have to be replaced. 

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RELEVANCY SCORE 51.2

Hello, I own a ASUS rog GL752v
Today it shut off without any notice , almost as if the battery was empty , even though it was plugged in and charging.
Now whenever I try turn on the laptop there is nothing but a white led power light (lightbulb) and a green battery light, whenever I hold the power button down these lights go off , I also cannot take battery out as it?s built in.
Anyone can advise please ?
 

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RELEVANCY SCORE 51.2

So i have this problem with my laptop, when i power it on, it flashes ?restoring your previous version of windows? then it disappears and shuts down my computer then my computer would automatically turn on again and it goes with the same loop again. Any ideas how to fix this?
 

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RELEVANCY SCORE 51.2

my msi gp62m 7rdx gaming notebook will not boot up. When I turn it on it shows the logo then goes to a blank grey screen, sometimes with a cursor.
 

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RELEVANCY SCORE 50.8

I have a Acer ES1-711 ZYL laptop. I have taken the entire laptop apart and put it back together but no matter what I do it won?t charge. The LED lights won?t turn on. I don?t know what else to do.
 

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RELEVANCY SCORE 50.8

Firefox won?t connect to a network. The WiFi icon has disappeared from my task bar; the icon is enabled and won?t show up in actions. In Network and Internet Settings there is no WiFi option. For Network Status it just shows a line and won?t show status at all, troubleshooting does nothing, network reset did nothing. My friends who?s good with computers had no idea.

I?m awful with technology and have tried to follow several help walkthroughs but none seem to have my problem and don?t work. I recently followed some tutorials to speed up my laptop because it was super slow and I don?t know whether I messed something up so it doesn?t register WiFi anymore.

Can somebody please help me or send a link to another tutorial?
 

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RELEVANCY SCORE 50

I hope this isn't too long.
My Toshiba laptop was working fine. Our internet provider is Comcast. Comcast has replace McAfee antivirus with Nortons, and I was trying to migrate from McAfee to Norton according to Comcasts instructions. Now the laptop will not boot. This is what I get:
Power on.
Toshiba splash screen
Windows is loading files
Microsoft Corp progress bar
Startup Repair window
Windows cannot repair this computer automatically.
This gives two options:

view diagnostic and repair details This shows Number of attempts: 19, and all tests completed successfully.

Advanced Recovery Options This shows:
Startup Repair. Which always fails.
System Restore. This fails because no restore points have been created.
Windows Complete PC Restore. This fails because I dont have a backup image.
Windows Memory Diagnostic Tool. This found no memory errors.
Command Prompt. This gives me a DOS window, but I dont know what to do with it.
Toshiba Recovery Wizard. This will reformat C: so I have not done this.

I also found this under View Problem Details:
Problem Signature:
Problem Event Name: StartUpRepairV2
Problem Signature 01: autofallover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 1245203
Problem Signature 05: CorruptRegistry
Problem Signature 06: CorruptRegistry
Problem Signature 07: 1016
Problem Signature 08: 3
Problem Signature 09: RollbackRegistry
Problem Signature 10: 0
OS Version: 6.0.6001.2.... Read more

A:Toshiba Vista laptop won’t boot

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RELEVANCY SCORE 50

im struggling to connect my laptop to WiFi as it will not recognise it unless I?m right next to the router. The WiFi works fine on all other devices but not my laptop. Any ideas?
 

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RELEVANCY SCORE 50

My HP Laptop is not even opening up the WiFi icon when the mouse is over the icon it says not connected but my WiFi is very good, when the computer runs a test it says it can not fix the problems so I don?t know what is wrong with it it?s a brand new laptop about 3 months old and I barely use it
 

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RELEVANCY SCORE 50

My battery wound up dead after charging a while ago. So, I used the laptop without a battery with it plugged. Then it just shuts off as if it were over heating. Now, it never wants to come on. There are no lights indicating of life or charge and I tried different methods to bring it back to life but none work.

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RELEVANCY SCORE 50

my laptop is glitching and will not let me press on apps. I?ve signed out and gone to task control but it still will not work. I have an essay due at 12:00 and I need to get it in. Help?!?!
 

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RELEVANCY SCORE 49.6

I have a Lenovo G51-35 laptop and it will not go past the loading screen. I have tried everything, I did the BIOS reset thing and that did nothing. I tried the automatic repair and it wouldn?t go past ?diagnosing your laptop?. Please help! I need this for school.

A:Laptop won’t boot past the loading screen

What version of Windows is your system running?

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RELEVANCY SCORE 49.6

I received an EVOO 11.6? Laptop for Xmas. After using for 2 weeks it stopped charging, turned off while plugged in and will not turn back on. Any suggestions?
 

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