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Random Crashes Unexpected

Q: Random Crashes Unexpected

For the past several months, I've had random crashes of my HP m9340f PC. I've never been able to correlate the crashes with any specific application or activity. This computer serves as my website server (Apache), HTPC using Windows Media Center for one TV, video server for saved DVD files using the MyMovies application (for this computer and another Vista box in the home theater), and gathering weather data using Virtual Weather Station. It is rare that I even actively "work" at this computer, as most of its software is set as servers. The crashes have never happened when I am working at the computer, programming, editing, etc.

I can see nothing listed in the normal windows event viewer logs, and trying to find a possible solution using the "Check for solutions" button (or something to that affect) does nothing. I haven't been able to find anything unusual in the event viewer that precedes the crashes. The computer just seems to reboot and I get the "...shutdown was unexpected" message box.

This computer runs Vista Home Premium, 64 bit.

I would appreciate any suggestions as to where I might look for possible answers. I have several minidumps in the directory, but have no idea how or what to look for when it comes to finding what is actually causing the crashes.

Thank you.

Preferred Solution: Random Crashes Unexpected

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Random Crashes Unexpected

Here's how to get the information that we'll need to have a go at it: http://www.techsupportforum.com/1871981-post2.html

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I have been using windows 8 for a while but I'm getting bsod's daily randomly. I have been fighting this for a couple days but can't find a solution. So here is the dmp file and I hope I would get it solved rather than going back to windows 7....

A:Unexpected kernel mode trap random crashes

I used windbg and got to causes for two different dmp files....

Probably caused by : igdkmd32.sys ( igdkmd32+7af72 )

Probably caused by : NETIO.SYS ( NETIO+a89d )

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My computer suddenly crashed twice today .
Looking at the event viewer :
The first time it crashed said :
The previous system shutdown at 15:33:17 on ‎24/‎06/‎2016 was unexpected.
The second time :
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
My computer crashes and comes back on , like a normal restart .

A:Unexpected crashes

Let's try looking at these 2 sets of reports:1)  Please run this report collecting tool (even though you may not be reporting BSOD's) so we can provide a complete analysis:  http://omgdebugging.com/bsod-inspector/When done a Notepad document will open with the name of the file and it's location.By default it'll be a .zip file located on your DesktopSimply upload the .zip file with your next post and we'll move on from there.If it doesn't work for you, then please try this:  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/2)  Please do the following:- open Event Viewer (run eventvwr.msc from the "Run" dialog)- expand the Custom Views category (left click on the > next to the words "Custom Views")- right click on the "Administrative Events" heading- select "Save all Events in Custom View as..."- save the file as Admin.evtx- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html 

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I have a relatively new computer that a techy friend built for me in the last six months or so, and it's been performing really well thus far, but this evening, I was just watching youtube when the display "crashed". I checked my monitor and all the connections to it, and they all turned out fine. There was a weird buzzing in my headphones as this happened.

I tried to push the manual restart button on the case, but that didn't appear to work, so I used the power button itself which turned it off. When I booted it back up and logged in, the computer was SUPER laggy, and I couldn't even open the task managed. I used ctrl+alt+del to try to gain access, but a message box popped up and told me something to the effect of "the task managed cannot be accessed with ctrl+alt+del".

One more restart and the computer seemed to come good, and after running a virus scan with Pareto Logic Internet Security (which turned up nothing) I opened the task manager and it all seemed fine. I don't usually pay too much attention to it, but the highest running process at the time was "SBAMSvc.exe *32". I tried to research it to see if that was a problem, but I couldn't find anything conclusive.

My problem is, this machine is made of (what I understand to be) pretty decent componentry, and it's only young. Considering all I had running was Skype in the background with a facebook and youtube tab open in Firefox, I'm confused as to what could possibly have happened. I'm no... Read more

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Recently (for about 2 weeks now) we have been getting some unexpected program crashes with I.E. 6.0 and O.E.version 6. Here are my last three error messages in the last 24 hours:

AppName: iexplore.exe AppVer: 6.0.2600. ModName: lspcs.dll
ModVer: Offset: 0000d002

AppName: msimn.exe AppVer: 6.0.2600.0 ModName:lspcs.dll
ModVer: Offset: 0000d002

AppName: msimn.exe AppVer: 6.0.2600.0 ModName: lspcs.dll
ModVer: Offset: 0000cfdf

Thanks for any suggestions here.

Windows XP SP1
512 ram

Here are my modifications, if this helps at all:

Since 6/25
Installed MSN Messenger 6.2
Removed MSN Messenger 6.1

7/2- Removed Net Nanny
Installed Cybersitter 9.0

7/3- Windows update V4

7/4- Registry First Aid

A:unexpected crashes

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Hi everyone I have a big problem with my Custom built pc (I was building the pc ).
So my problem is that my pc crashes every time i play a game for example BF4 or AC4BF i really dont know what to do I updated everything i could Well i think I did, Also checked for system overheating while playing and its fine and i dont know what to do next .

Well here are my PC Informations

Graphics Card EVGA GTX 660
Intel i5 4440 LGA 1150
Motherboard Gigabyte H81M-S2PV
Power Supply Unit OCZ MODXSTREAM-PRO 600w
HDD 500 GB

If you guys have any ideas what could my problem be please tell me

Thank You for any further Replies.

A:Solved: Unexpected PC Crashes Please Help >.<

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My computer had been crashing due to unexpected error. I get the following error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

I have also attached the DMP files.

I would appreciate your help. Thanks!

A:PC Crashes from unexpected error

Most dumps point to a USB device/Port
remove any unnecessary USB devices

This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA8004F89160)

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My PC crashed from unexpected error. I get the following message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Help please!

A:PC crashes from unexpected error

Quote: Originally Posted by eggluze


My PC crashed from unexpected error. I get the following message:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8004FB2160
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Help please!

We need the actual dmp file

If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your query as soon as possible.

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I am having trouble with my PC:
2x Xeon 2.8 GHz
2x 1 GB RAM (Kingston)
1 Nvidia Quadro FX 3000
1 Raid on the fast-track controller 2x 300 GB
1 Maxtor on the IDE Master
1 Samsung on the IDE secondary

The machine has been working fine for 2 years now. No unexpected crashes (except some application produced ones), nothing.

About 1 week ago, it started to shutdown with no warning. Just power gone. Then, after a few seconds (sometimes up to 10 sec), the machine will restart.

This also happens with no app running.

I verified Viruses - nothing
I checked malware - nothing

I tried to boot in safe-mode and it seemed that the machine ran fine (tested it on 18 hours) - no crash. This was while running the virus-scan.

I then started it up normally and tried some tests with SiSoft Sandra. Again, it crashed. But it did so at different test. Sometimes, the test went through sometimes they did not.
Same tests, no parameters changed.

Then, I rebooted and got a message saying:

*****Warning: System BOOT Fail *****
Your system maybe OverClock fail or POST interrupted.

Now, my system is not overclocked - I reset the bios to defaults before I started all my testing (BTW - it never was overclocked anyways...)

How can I narrow in on the problem?
Do any of you suffer the same experience?

Thank you,

A:Frequent completely unexpected crashes

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Hi everyone.

I apologize if I've incorrectly posted here, but I have read most of the walk throughs for Stop errors and the like. I have done all accept flashing my bio's and defragging. Why? I am working in a professional environment and time has not presented itself for these options yet.

We have recurring unexpected crashes, and I have gotten predominant stop messages such as: 0x100000d1. I know this is commonly a driver / memory / page file issue. Yet in the meantime, any help you guys could give in finding a specific cause in the minidumps would be greatly greatly appreciated.

I've attached the last six minidumps below.

Thanks very much

PS: Stats are:
AMD Athlon XP, 2083 MHz (12.5 x 167) 2600+
Gigabyte GA-7VT600 1394 (5 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN, IEEE-1394)
VIA VT8377 Apollo KT600
Windows XP SP2
We are using various external audio hardware, which I can provide details of if necessary.

PPS: Details of crashes:
I work in a music studio and this problem in one way or another has been in the system since I started working here. The potential issues are staggering which is why I can't pin this damn thing down, and I'm not an IT guy anyways I'm an audio engineer who is pretty good with computers.

We mainly use two pieces of software: Sonar 7.1, and Wavelab 5. We use a MOTU 2804 mk3 as our audio interface. Strangely the crashes seem to get "worse" sometimes and then not so much. Why it would be intermittent I h... Read more

A:Unexpected Crashes Need Advice (Minidumps)

I note you have been waiting two days for help. Sorry about that. I don't read the minidumps but the Event Viewer in windows XP is a great tool:
To access The Event Viewer:
Start> Run> cmd> type in eventvwr
What you'll see:
Description of the Event Viewer:

Unfortunately, many Windows XP users aren't aware of the Event Viewer, what it is, where it is, how it can help with a problem:
The Event Viewer has logs for everything that happens on the computer. There are three sets of logs: System, Applications and Security. By opening the first two to display the Events, you can look for Errors that correspond to the time of the problem- in your case, the crash.

There are three types of Events in the System and Apps logs:
1. Information (white circle w/blue i): this is just basic documentation of the normal working of the System or Apps.
2. Warnings (yellow triangle w/black exclamation mark) noting some problem at that moment. Warnings usually resolve on their own. If they do not, they become>>>
3. Errors (red circle w/white X- they document something that didn't work or isn't happening as it should. Each Errors has three parts: an ID#, a Source and a Description. By doing a right click> Properties, the Error will open to a screen that can be copied. These three parts taken together can usually lead to cause and resolution.Click to expand...

Do this on each the System and the Applications logs:
Click to open the log> look... Read more

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Hey, i'm having a problem with my comp just restarting with out any warning, and it will o this many times, i have had it hapen bout 50 times in an hour at one point. my specs are:
cpu3 667 Mkz
Ram: 124mb
storage:20 GB
vidC: 3d profet hercules 32 MB
sound: sound blaster live X-gamer
OS: windows XP pro
If anyone can help me out i would be for ever in you dept! Thanks

A:Unexpected & Many crashes/rebots at a time!!!

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A week ago I got a blue screen of death which I've never gotten on this (~3-4 year old) machine. When it booted back up it loaded a BiOS I'd never seen before Gigabyte UEFI double BiOS. Over the next several days the computer was rebooted and the normal BiOS came up without an issue. 3 days ago the computer was started up, shut down and restarted. On the second restart It got hung up on the Windows screen with this error

I restarted and everything worked just fine. I ran antivirus and anti malware scans which came up with nothing. I also ran chkdsk which came up just fine. Every time I turn the computer on sometimes it's fine, sometimes I get the alternate BiOS and sometimes Windows loads with a messed up screen resolution (which is fixed upon restart).

I've tried to read on this an other forums but I don't know what's going on. I don't know whether a plug is loose or if the motherboards failing or what. I'm not sure what other checks I can do. The intermittent nature of a seemingly big problem is inexplicable. Any suggestions would be much appreciated.


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD FX(tm)-4350 Quad-Core Processor, AMD64 Family 21 Model 2 Stepping 0
Processor Count: 4
RAM: 8158 Mb
Graphics Card: AMD Radeon (TM) R9 200 Series, -2048 Mb
Hard Drives: C: 930 GB (293 GB Free);
Motherboard: Gigabyte Tech... Read more

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My Computer started experiencing BSOD every once in a while about 3 weeks ago, and it has progressively gotten worse, to the point where it is crashing/restarting 10+ times in a day. I have not made any hardware or software changes during this time. The most recent BSOD?s error gave: DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE FAULT IN NON-PAGE AREA. I recorded a few of the file names given as causing the BSOD: ntoskrnl.sys, win32k.sys, dxgmms1.sys.
I have attached the BSOD Dump & System Files. Please let me know if you need any additional information.

Windows 7 Professional 64Bit, which was updated from my previous XP OS
Intel Desktop DH55TC Motherboard
Intel i3 processor
8 GB Dual-Channel DDR3 RAM (Upgraded from 4 a year ago)

Hitachi 750GB Hard drive

Please let me know if you need any more information.

A:Multiple BSOD`s / Crashes / Unexpected Restarts

These are all over the map. Some hardware some soft. If I we you I would remove Norton AT LEAST TO TEST. It can be responsible for these kinds of crashes. After its replacement we can investigate further.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

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I am having several unexpected crashes on my Windows 7 Home Premium. The following items just stop working or crash:
HP Simple Pass 2011, Flash Player (using newest versions of Flash Player and Firefox), AMD-ATI Video Driver, Screen Saver, and Windows Explorer when I go to System>View amount of Ram and processor speed, and Firefox. All of these have started crashing and I have no idea why. I have used Housecall from Trend Micro, ZoneAlarm Security Suite, Malwarebytes Anti-Malware Premium, done numerous scans for viruses, infections, etc. and all of them say there are no problems. This didn't start happening until about a week ago when I did a manual update on Windows Update that was available and I also installed VLC Player because I wanted to be able to play flv files. I didn't get the result I wanted so I uninstalled VLC Player. Can someone here help? Thank you in advance, Fish4Bass.

Manufacturer: Hewlett-Packard Company
Model: s5-1160 Pavilion Slimline
Rating: 5.1 Windows Experience Index
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz 3.10GHz
Installed Memory (RAM) 6.00 GB
System Type: 64-bit Operating System

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved
Service Pack 1

A:I am having several unexpected crashes on my Windows 7 Home Premium

The first and simplest option would be to use system restore to roll back your computer to a time before the problems started

System Restore

Another option would be to try a clean boot to remove start up items to see if the problem is caused by software/drivers clashing or causing problems

Troubleshoot Application Conflicts by Performing a Clean Startup

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Laptop is facing unexpected crashes. Can someone help me solve it?
Sometimes when i play game it crashes.
Unable to shutdown so i force shut down.
crash with no reason when using msn ( happened once)

After using it for 4 hours or so. I shut down. No problems. But when i switch on my computer 3-4 hours later , it cant detect drivers so i have to restart . But unable to restart because it cant shut down. this always happens.

What should i do?

Computer face 2 crashes on the first day i used the laptop which is 20/1/2010 but today was bad. 7 force shut down due to crashes and unable to shut down.

Different type of error codes

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-02-07T13:24:27.118823900Z

EventRecordID 23608


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Jon-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

NEXT ~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Versi... Read more

A:Unexpected Crashes. Unable to shut down,detect drivers

Please do this:

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

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I'm experiencing some seemingly random unexpected shutdowns, where everything will be running normally and suddenly the screens will go black (I don't see any BSOD). Fans in computer keep running and it boots normally immediately afterwards. I'm running Windows 7 on a computer I built myself, and haven't been having these problems up until the last month or so. Here's the basic pecs:
Windows 7 64-bit
Asrock Extreme6 Motherboard
Intel i7 950
6 Gigs Ram
Nvidia GeForce GTX 460 x2 in SLI
X-Fi soundcard.

Attached are the 2 files referenced to in the after Unexpected Shutdown message, Along with the message itself. (A DMP, the error message in text and an XML)

A:Random Unexpected Shutdowns

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Hi , I'm having a bit of a problem. All the programs on me computer randomal, every now and again (3 times an hour) decide to close with the same lovely error popping up every time about an unexpected error with the 'Send' 'Don't Send' buttons.
I think I may have two explanations, The RAM, a corrupt system file or a corrupt hard drive.
Does anybody have any idea about why this is happening and if so, a solution?

Also, great place being run here

A:Random Unexpected Errors

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My system have been crashing quite a lot this past few days, resulting in BSOD.
the last BSOD that occurred was while i am looking into the event log trying to look for the previous crash.
I'm not sure how to analyze them or debug them.

Attached the files from SF Diagnostic Tools

Hope someone can help me.

A:Unexpected/random BSODs

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {703304, 2, 1, 8348b341}

Probably caused by : ntkrpamp.exe ( nt!KiSignalThread+8b )

Followup: MachineOwner

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 00703304, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an... Read more

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I've installed Windows 7 Ultimate x32 on my old Lenovo T61 8898 about 3 days ago and I've had a 4 crashes since. Anyone go any ideas on what's wrong?

A:Random Unexpected Shutdown

Hello BlastHardCheese.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {849d7348, 9084df20, 0, d}

*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+11f20 )

Followup: MachineOwner

0: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

Attempt to reset the display driver and recover from timeout failed.
Arg1: 849d7348, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: 9084df20, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 00000000, Optional error code (NT... Read more

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For the past month or so, I have been seeing the message that Windows recovered from an unexpected error and I select the option to report and find out why, but of course it never comes back with anything.

I am running Win 7 Professional version, retail version. (Downloaded). I've had it on this computer for probably a year or more, and never had any problems. I can be using the computer all day, and never had a problem. But then overnight or when the computer is idle for a few hours, I will come back and it will have reboot and the error message. I have attached the files as requested.

Thank You

A:Random Unexpected Shutdowns

Quote: Originally Posted by douggw

For the past month or so, I have been seeing the message that Windows recovered from an unexpected error and I select the option to report and find out why, but of course it never comes back with anything.

I am running Win 7 Professional version, retail version. (Downloaded). I've had it on this computer for probably a year or more, and never had any problems. I can be using the computer all day, and never had a problem. But then overnight or when the computer is idle for a few hours, I will come back and it will have reboot and the error message. I have attached the files as requested.

Thank You

Your Intel Pro 10/100 driver crashes every time. It is three years old and seriously needs updating


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\New folder\122910-39827-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82b44ad4?
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
Executable search path is:
Windows 7 Kernel Version 7600 UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x82a1e000 PsLoad... Read more

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A week or two ago, my Gigabyte GTS 450 died, and I bought a new EVGA GTX 650 from newegg. When I switched video cards, I also updated the drivers from 306.97 to 310.90. Ever since installing the new video card, I've been getting intermittent "crashes"; usually while browsing reddit or some other mundane activity. I put crashes in quotes as I'm not getting any error codes, my machine -which had been extremely stable previous to this- simply shuts down. It's as if someone had flipped the power switch; leaving nothing in the event log except an entry marking an unexpected shutdown.

It's odd to me that this occurs only while the GPU is NOT under load. I can play LoL just fine, and even newer more taxing games like Diablo 3 or Borderlands 2. The main correlation I've found with the crashes is when I'm downloading something; sometimes an image on imgur or buffering a youtube video. Normal net traffic such as chatting on mumble with friends or watching a video stream don't seem to trigger a crash. I've found I can pretty consistently cause a crash by attempting to download a game from Steam. I'm unsure how these types of net traffic differ such that one causes a crash and another doesn't.

However these crashes don't happen in safe mode, or if I disable my video card drivers. I'm not sure if this is a problem with the video drivers or perhaps some other system component. I'm assuming it's the video dri... Read more

A:Unusual crashes/unexpected restarts after new video card install

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Hi there All

Wonder if anyone can help i'll paste full sys spec's minidums and evenvwr system logs

Asus Barebones -PUNDIT6-M4A3000E AM3 RS780 SYST
2 99.00 198.00 S
Athlon II X4 640 - 3.0 Ghz AM3 CPU, Retail Packaged 2 75.00 150.00 S
Corsair XMS3 2GB (1x2GB) Memory Module PC3-10600 1333MHz
4 10.00 40.00 S
Western Digital Caviar Green GP 500GB, 32MB ,SATA/300 8.9MS
7200RPM , Hard Drive, Internal SATA
2 35.00 70.00 S
LiteOn IHAS124 24X DVD?RW (Dual ?R)/RAM SATA Drive (Internal,
2 15.00 30.00 S
2 99.00 198.00 S

Please see the attachment for minidums and evet logs


A:Random unexpected system shutdown

Related to SNTUSB64.SYS Sentinel System USB Driver from SafeNet, Inc. I would remove safe net and AVG, and replace with Microsoft Security essentials.
I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide[/B]

Microsoft Security Essentials - Free Antivirus for Windows

Old drivers needing updating

lmimirr.sys 4/10/2007 6:32:45 PM fffff880`04dda000 fffff880`04de1000 0x00007000 0x461c108d
RaInfo.sys 1/4/2008 2:57:14 PM fffff880`02bf6000 fffff880`02bfd000 0x00007000 0x477e818a
Sentinel64.sys 6/2/2008 2:14:55 AM fffff880`02bc5000 fffff880`02beb000 0x00026000 0x48438fdf
LMIRfsDriver.sys 7/14/2008 12:26:56 PM fffff880`02a00000 fffff880`02a13000 0x00013000 0x487b7e50
Rt64win7.sys 2/26/2009 5:04:13 AM fffff880`0455f000 fffff880`04591000 0x00032000 0x49a65b0d
atikmdag.sys 4/24/2009 6:51:57 AM fffff880`04897000 fffff880`04db9000 0x00522000 0x49f199cd
How To Find Drivers:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the... Read more

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I'm in socal and the recent heatwave has been unbearable and recently I just upgraded my CPU to a 2.9 GHz AMD Athlon 64 X2 Dual Core Processor 5600+.

Now since then my computer randomly restarts itself and freezes out of no where when I'm doing the most menial tasks, such as just having Firefox open.

At first I thought it was overheating due to my house's AC being broken at the moment and the immense heat, but my cpu temperatures read as 40 degrees Celsius most of the time and most of the other temperature readings seem fairly normal, except my Nvidia 8800GT that has an idle temperature in the 70s but I chalk it up to the heat. Besides I find that Nvidia says it's ok to run at that temperature.

In any case, if it wasn't temperature I thought it might be my psu starting to fail, so I gave it good cleaning out since I haven't done so in a while, yet the problem persists.

Does anyone have any ideas or suggestions? Maybe I installed my CPU badly?

A:Unexpected freezings and random restarts?

Nah if you didn't install your cpu the right way it wouldn't boot. Im guessing you only looked the tempurature of your computer in bios, run the program "Speedfan" while you are logged on and using it to see how hot it gets

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Operating system: Vista Home Premium. Service Pack 2. Just updated and restarted 2 hours before problem

Problem is that from time to time, the computer just shuts down and restarts. There may be no visible programs running at the time. Then the message appears: "Microsoft has recovered from and unexpected shutdown." Here is the text from today's problem log. This has happened several times. Problem details sent to MS. No response.


Shut down unexpectedly

11/25/2012 4:49 AM

Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 8540A028
BCP3: B2000000
BCP4: 1040080F
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 6f2422c2-5e78-42c1-be88-aac8c4c9959f

A:Random unexpected Shutdowns and Restarts

Download BlueScreenView:
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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My computer is randomly rebooting and I'm getting random error messages saying something has shut down unexpectedly. Sometimes when the computer reboots I get a message telling me "Windows has recovered from a serious error". The last time it did this when the machine rebooted it came up to Check Disk and ran a scan, which found nothing.

I've scanned with MSE, MBAM and SAS. I have a complete ghost of the system from the 30th of December 2010.

This machine was recently cleaned with help from y'all but it still seems to be a little flaky.

Here's the link to the last thread on this machine;


Thanks in advance for the help!


A:Random Error Messages and Unexpected Reboots

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I would like to get a better look at your system, please do the following so I can get some more detailed logs.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will appear Click OKDeFogger may ask you to reboot the machine, if it does - click OKDo not re-enable these drivers until otherwise instructed.IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.Download DDS:Please dow... Read more

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Okay, so here's my story. Bought my Acer Aspire 5750-9851 about 4 years ago, upgraded ram to 8gb, otherwise no modifications. June 2014 I replaced my aging battery with an extended capacity one from Newegg, approx $40.

Since then, I have never gotten the battery to drain fully, while working on battery, the computer would shut down randomly, 30% battery, 70%, 50%, no patter whatsoever. There would be no warning, no low battery popup or anything. The shutdown was immediate, as if you unplugged the battery. The computer would only start up when I plugged it in, or waited a few hours which I only did once because I need my computer. Upon startup, it would say windows recovered from an unexpected shutdown, and I would start windows normally.

This happened until November, two days before Thanksgiving the computer shut off randomly again and never turned back on fully, safe mode would only yield the windows background, nothing else, with or without the battery plugged in or anything. I learned that my windows was corrupted and my computer was shot. $300 later I had a "local computer guy" recover my files and wipe everything clean. Completely new fresh software with an upgraded Windows Professional that he took from a Dell computer. I reinstalled the basic programs I needed, Itunes, MS Office, the usual. Thinking that the corrupted hard drive was caused from these unexpected shutdowns, after having the computer wiped, I thought I was free and clear. Then it kept ha... Read more

A:Windows 7 random unexpected shutdowns, cannot find cause

$300 later I had a "local computer guy" recover my files and wipe everything clean. Completely new fresh software with an upgraded Windows Professional that he took from a Dell computer ???????

No wonder it`s running flaky, I would re install windows with the correct version that`s on your COA.

Clean Reinstall - Factory OEM Windows 7

Clean Install Windows 7

Official Windows 7 SP1 ISO from Digital River ? My Digital Life

Free ISO Burner

Also, you should have gotten your battery directly from Acer.

The most common reason for a shutdown is an overheating cpu.

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Hi Guys!

I'm new to this forum and this is my 1st post,...
Lately I've installed some programs... Connectify...CommView...AirCrack...etc..
Windows Update performed some updates..changed my themes several times...installed a font pack.
And many other things that confused me a lot when I experienced my first BSOD.

After some time things seemed ok, then I experienced a few more BSOD's.that's why I decided to uninstall many programs that I suspect to be the trouble maker, did a system restore, used CCleaner to tidy up the registry and defragmented my drives...

I thought that was the end but just now as I finished typing this I've had a new BSOD!!!!
Damn I was so frustrated!!! I'm doing my Java Programming then it all blues out!

Someone please help me solve this.... I got a glance of the blue screen error details and I saw a 'driver error' somethin' before my pc restarted so I guess a driver is the fault..

I followed carefully the instructions on uploading the files needed. If it was messed up. I do apologize for my stupidity just tell me where I went wrong

A:Random Unexpected BSOD's on Windows 7 Starter

Hello BryanSykes.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {5e9, 2, 0, b7ee1f87}

Unable to load image \??\C:\Program Files\IVT Corporation\BlueSoleil\Device\Win2k\BTNetFilter.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BTNetFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for BTNetFilter.sys
*** WARNING: Unable to verify timestamp for ZTEusbmdm6k.sys
*** ERROR: Module load completed but symbols could not be loaded for ZTEusbmdm6k.sys
Probably caused by : BTNetFilter.sys ( BTNetFilter+1f87 )

Followup: MachineOwner
It appears that the BSOD is a combination of the Bluetooth Driver and the ZTE USB modem driver.

The Bluetooth driver is too old.

b7ee0000 b7ee3c80 BTNetFilter T (no symbols)
Loaded symbol image file: BTNetFilter.sys
Image path: \??\C:\Program Files\IVT Corporation\BlueSoleil\Device\Win2k\BTNetFilter.sys
Image name: BTNetFilter.sys
Timestamp: Wed Nov 22 11:08:35 2006 (4563E25B)
CheckSum: 00010163
ImageSize: ... Read more

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Hi guys,

From time to time(around once every 3 weeks), my PC suddenly restart by itself. Last time it was when I did my essay in word. This time(today) I didn't do anything.
FYI, I'm using Windows Vista Ultimate 32bit. Core 2 quad Q9450, 4gb ram, Nvidea 9800GTX card, ASUS P5Q-E motherboard

Once restart, it pop up an error message below:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 4105

Additional information about the problem:
BCCode: 101
BCP1: 00000031
BCP2: 00000000
BCP3: 803D1120
BCP4: 00000001
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement:
Click to expand...

Hope someone can help. Thx
I've also attached the minidump file.

A:Unexpected/random reboot, [error message included]

plz help. It was a BSOD problem, I think I should change the title of the thread so more people will check it out...

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So I got this random BSOD after I left my computer on. My PC restarted for almost 4 times and I managed to get it back to normal by booting into safe mode.

Here are my PC's .dmp files. I hope that you can help me. Thanks in advance!

A:Random BSOD - Windows has recovered from unexpected shutdown

Yatchiie mate some system specs would be so helpful it is very hard to help out when we do not know what you are using so please run this and let us know what they are.
System Info - See Your System Specs

Now the dump files ar showing me a graphics driver failure and again unless we know what graphics you have it is impossible to advise - so specs please.

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Hello all,

recently my windows xp(sp2) has just encountered a massive set of problems that all started appearing all at around the same time.
1. I cannot install/uninstall any programs, ANY programs, be it warcraft 3, firefox, or word processing applications or anything. What happens is the installer starts up, then when it starts to install or uninstall, it just hangs there completely.
2. Programs that are in use on the computer crash randomly. MSN messenger randomly crashes and just locks up itself and all conversation windows. IE sometimes hard locks itself without prior provocation. Firefox, ms word, windows media player... anything and everything hangs at random intervals.
3. Interestingly enough, when any program hangs, even taskmanager (ctrlaltdel) is unable to close the locked up program. It is stated there as not responding, but when i click end task either of two things happen: a) taskmgr ignores my request entirely b) taskmgr ITSELF hangs (the title says "windows task manager (not responding)"
4. Computer cannot shut down. Clicking the shut down icon on the windows menu lags the entire computer and the menu to restart shutdown or log off never appears. As a result i have taken to manually pulling the plug. Obviously this cannot continue.

I have avast4 which is updated and there doesn't seem to be any viruses or spyware. Also when a program hangs, it doesn't take up more cpu than normal; cpu usage always remains the same (around 0 to 10 for me)... Read more

A:Random crashes, taskmgr crashes, cannot install/uninstall

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Hi, I've built a cheap box for my brother's birthday and It's having trouble with random program crashes and Blue Screens. I can't seem to find what's causing it, I thought it might be graphics drivers because it prolongs the bsod sometimes when I reinstall drivers and Catalyst Control Center crashes every time I open it, but I'm not sure.

- x64
- Original OS
- Retail Version
- Less than a week since installed.
Full Specs:
Operating System
MS Windows 7 Enterprise 64-bit
Intel Core i5 650 @ 3.20GHz 36 ?C
Clarkdale 32nm Technology
12.0 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
DELL E156FP ([email protected])
AMD Radeon HD 6670 (MSI) 31 ?C
Hard Drives
156GB Seagate ST3160815AS ATA Device (SATA) 33 ?C
Optical Drives
No optical disk drives detected
AMD High Definition Audio Device
Operating System
MS Windows 7 Enterprise 64-bit
Installation Date: 05 April 2012, 13:16
Serial Number: 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Sch... Read more

A:Random BLSC 0x50 New Computer, New Install; Random Program Crashes.

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
RAM - Test with Memtest86+

Enable Driver Verifier. Enabling this should hopefully crash your system and then point to the faulty driver that is causing problems. However before you do, it is advised that you create a system restore point and backup first.
Driver Verifier - Enable and Disable

You have McAfee installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

The following drivers need to be updated:

athrx.sys Wed Jun 10 04:06:49 2009
Rt64win7.sys Thu Feb 26 20:04:13 2009
These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here (if the driver says 'Windows Update' simply make sure all Windows Updates are installed).

You should also update any other drivers you can think of including graphics, audio, chipset etc.

Make sure all Windows updates are installed.

Update to the latest service pack.Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012]

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012]

Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 f... Read more

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Hey guys, first post on here after about a week of solid research and forehead-to-screen bashing (and a few months of increasingly more frequent issues) trying to figure out what is wrong with this computer.

Here's the specs:

? OS - Vista Home Premium SP2
? x64

? What was original installed OS on system?
-Probably sometime in 2009. Here is what the computer originally was: iBUYPOWER Gamer Gears of War 988 Desktop PC - Newegg.com (iBUYPOWER Core 2 Quad 8GB DDR3 750GB HDD Capacity Desktop PC Windows Vista Home Premium 64-bit Battle Gear X3 - Newegg.com same one but has some feedback) purchased 6/2009. All of the basic hardware is original, except for the stuff listed in the Other Info section below.

? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
-pre-installed in the computer IIRC

? Age of system (hardware)

? Age of OS installation - have you re-installed the OS?
-2009? No reinstall if memory serves me right

-Core 2 Quad Q8300

? Video Card
-Sparkle 9600GT SPARKLE SX96GT2048D2-HP GeForce 9600 GT 2GB 256-bit GDDR2 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card - Newegg.com (may possibly be a 2GB, but I haven't looked at in a long time, I'll double check tomorrow)

? MotherBoard
-P5Q3 ASUS P5Q3 LGA 775 Intel P45 ATX Intel Motherboard - Newegg.com

? Power Supply - brand & wattage
-680 watt, I'll get specs on it tomorrow

? System Manufacturer
-iBuyPo... Read more

A:Multiple BSODs, random hard freezing, random crashes, WANT TO KILL


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Hi guys, I bought this laptop as per description, I bought it refurbished since I wanted a cheap and light laptop to carry around.The laptop worked flawlessly for 8-9 month then suddenly it started to have problems. At the beginning it started to freeze when using it (screen freezes and that's it), I had to power it off with the power button and then restart it.After 2-3 months of this it started to refuse booting, sometimes it boot, sometimes it doesn't; all the LED are on (power and HD) but the screen is off, it doesn't even show the BIOS screen. The laptop boot about 30% of the times I try to start it, the other 70% nothing but the LED as described above, sometimes it freezes during use but again all of this is completely random, I have no idea why it happens. What I know is this:- I'm pretty sure it's not the LCD panel, I tried to connect an external monitor but it's the same erratic behavior all over again- I'm pretty sure it's not the HD since I tried with a new one, same story...- According to he LENOVO user manual it can be one of these two things (in order of probability): 1 RAM Failure - 2 Motherboard failure. Well, I hope it's the RAM of course (because it's 30 Euros and easy to change), if it's the MB I can pretty much kiss it goodbye because it would be cheaper to buy an other one than buying the MB.Now it has been working for two hours running Memtest86+ to test the RAM, I'm already at the second pass but it detected no errors: "Pass com... Read more

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If any of you have a radeon card (might apply to nvidia cards too) and you have been experiencing random crashes to desktop / reboots / VPU Recover windows ...Go into you r bios and change the vid card core voltage to 1.7v, if 1.7 doesnt fucntion, use 1.8. That should fix 95% of all of you crashing problems.

I had tried everything to fix these crashes, formatting HD, reinstalling windows...I even bought a new power supply. None of it worked but since i switched to 1.7v I have had no problems in any games and no crashes at all. It was set to the default 1.64v unbeknownst to be.

Anyways if youve tried everything like me...give it a try I think that it will fix it.

A:A FIX for random game crashes and Vid Card crashes!

Ummmmmmmmm... I'm sceptical... I think voltages generally aren't meant to be messed with... if you do, just know that you may run the risk of frying your card...
...right??? not all cards run on the same voltage, and if it's supposed to run on something lower, it could get fried, right?? and then if it's supposed to run higher than that, MAYBE some bugs would get fixed, but wouldn't the card also run slower??

Which radeon card do you have anyway?

EDIT actually, it looks like the standard voltage for AGP cards is 1.5v... upping the voltage will (I believe) up performance a little, as well as heat generated. Too high a voltage, however, will result in BSODs and the like.

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Hello I've been having these blue screen issues since I got the computer and the thing is, it's random but also not random. My computer may go weeks without crashing then suddenly (most likely triggered by running a certain program or game) I crash and then it happens like 10 times in 1 hours or until I get fed up. Another thing, is, I used to play a couple games here and there and this one game I played (not very resource intensive btw, usually fairly outdated older games) would never have any issues, then upon triggering the wave of crashes somehow, my computer would start crashing periodically while playing this game. But other times I could play the game for a couple hours even without a single problem.

This made the issue really hard to diagnose but I do have this info which may or may not help...

- The crash may be related to memory as a lot of the error codes are like X00000000 (have a lot of 0s in them) and a buddy of mine said that usually means memory error. However I have installed new memory chips and still crashes
- One of the codes usually looks something like XFFFF80A08 or something like that though...
- There are a couple ways I can guarantee a crash which includes: trying to sync music to my phone, trying to burn a cd, trying to install certain programs (bigger programs)
- The first crash I ever had followed the genuine windows warning and messages, I've used various remedies for it which usually work for a little while, of course until my computer ... Read more

A:Random yet not random BSOD crashes + genuine error


Originally Posted by lc94fsh

- The crash may be related to memory as a lot of the error codes are like X00000000 (have a lot of 0s in them) and a buddy of mine said that usually means memory error.

Not true. The numbers listed in the bugcheck parameters (inside the parenthesis) are simply hex memory addresses and can be any hexadecimal number/letter.

I ran 14 of the dumps you submitted.

The bugcheck on all 14 dumps was 0x124 = WHEA = Windows Hardware Error Architecture, a/k/a "Machine Check Exception" - a severe and unknown hardware error.

0x124 BSODs are notoriously difficult to solve because the cause is simply "unknown hardware failure".

Unfortunately, the dumps are incapable of telling us which piece of hardware has failed. Dumps are only good for figuring out software (driver) problems.

All I can really do here is to give you some hardware diagnostic programs to run.RAM - memtest86+ - run 1 stick at a time; alternate the slots - https://www.sysnative.com/forums/har...memtest86.html
HDD - SeaTools for DOS, LONG test - https://www.sysnative.com/forums/har...agnostics.html
FurMark video card test - https://www.sysnative.com/forums/har...ress-test.html
Prime95 CPU - https://www.sysnative.com/forums/har...s-testing.html

The problem may also be with other hardware parts such as the motherboard or PSU for which there are no software tests.

If you are encountering a spe... Read more

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Attached dds.txt as requested.  For some reason I can't just copy & paste, apologies. Pasted attachment - Hamluis.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by Plantlust at 12:43:20 on 2014-01-12
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3895.999 [GMT -6:00]
AV: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
============== Running Processes ===============
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndN... Read more

A:Random sound clips play in loop until "unexpected shutdown" stops & restarts Win

Hello! Welcome to BleepingComputer Forums!
My name is Georgi and and I will be helping you with your computer problems.
Before we begin, please note the following:
I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
The logs can take some time to research, so please be patient with me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not help you if you do not follow my instructions.
Please download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your re... Read more

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I recently built a computer and ive started to get memory management bsods randomly, and even some other bsods as well. Programs running on my computer sometimes just randomly crash with out a reason. I also get chromes "aww snap" error page constantly and to top it off Adobe flash player crashes constantly on chrome as well. Is there anyway to fix all of these problems? i cant find a solution anywhere

A:Random BSOD's, random program crashes

Do you have any program of SystemRequirementsLabs installed? The BSOD is casued by cpudrv64.sys.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {ffffffffc0000096, fffff8800a7ba912, 0, 0}

*** WARNING: Unable to verify timestamp for cpudrv64.sys

Probably caused by : cpudrv64.sys ( cpudrv64+1912 )

Followup: MachineOwner
And this driver belongs to SystemRequirementsLabs.

NAMEDESCRIPTIONFILEcpudrv64 cpudrv64 \??\c:\program files (x86)\systemrequirementslab\cpudrv64.sys
Moreover, the driver is very old (and the program too, I guess)

fffff880`0a7b9000 fffff880`0a7c1000 cpudrv64 T (no symbols)
Loaded symbol image file: cpudrv64.sys
Image path: \??\C:\Program Files (x86)\SystemRequirementsLab\cpudrv64.sys
Image name: cpudrv64.sys
Timestamp: Tue Aug 11 22:09:13 2009 (4A819EB1)
CheckSum: 0000D622
ImageSize: 00008000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I would suggest you to uninstall it.

Daemon Tools, Alcohol 120% and Power Archiver Pro use... Read more

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I recently built a new desktop PC running a clean install of Windows 7 Ultimate 64-bit retail version (see my system specs). All hardware was purchased new, and all software installed were fresh installs. All Windows Updates were applied successfully, including SP1. I have also updated all drivers using manufacturer supplied drivers online as well as through Windows Update. BIOS is flashed to latest manufacturer version, and RAM timings were tightened to rated specs (default 9-9-9-24 at 1.5V, rated for 7-7-7-21 at 1.5V).

After using my system for a day or two, I started getting frequent Firefox application crashes (several times a day). These manifested themselves by abruptly exiting out of Firefox and bringing up the Crash Report manager; no freezing up or unresponsiveness of any sort was involved. I am using Firefox 4 with no third-party add-ons except for AdBlock Plus. I also received several BSOD's (three, I believe), one of which is MEMORY_MANAGEMENT (0x1A). The BSOD's occurred randomly while browsing or doing other tasks, and did not appear to be triggered by any given event. My uTorrent application also crashed once not long after a Firefox crash, but this was a one-time event.

I have run memtest86+ for one pass on each of my sticks of ram individually, and 5+ passes on the two sticks together, with no errors. This is my first time building a PC, and I have previously only used Windows 7 32-bit. Since all of the hardware is new, I am wondering whether there could be ... Read more

A:Random BSODs; Firefox 4 random crashes

Quote: Originally Posted by Klarerwind

I recently built a new desktop PC running a clean install of Windows 7 Ultimate 64-bit retail version (see my system specs). All hardware was purchased new, and all software installed were fresh installs. All Windows Updates were applied successfully, including SP1. I have also updated all drivers using manufacturer supplied drivers online as well as through Windows Update. BIOS is flashed to latest manufacturer version, and RAM timings were tightened to rated specs (default 9-9-9-24 at 1.5V, rated for 7-7-7-21 at 1.5V).

After using my system for a day or two, I started getting frequent Firefox application crashes (several times a day). These manifested themselves by abruptly exiting out of Firefox and bringing up the Crash Report manager; no freezing up or unresponsiveness of any sort was involved. I am using Firefox 4 with no third-party add-ons except for AdBlock Plus. I also received several BSOD's (three, I believe), one of which is MEMORY_MANAGEMENT (0x1A). The BSOD's occurred randomly while browsing or doing other tasks, and did not appear to be triggered by any given event. My uTorrent application also crashed once not long after a Firefox crash, but this was a one-time event.

I have run memtest86+ for one pass on each of my sticks of ram individually, and 5+ passes on the two sticks together, with no errors. This is my first time building a PC, and I have previously only used Windows 7 32-b... Read more

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Hey, new here. My problem is that any 64 bit windows 7 that I have used has crashed randomly every few hours. This has been happening since I installed it. I have no idea what causes it, and I have tried two different hard drives. This also happened (less frequently, like once every few days) with a 64 bit windows xp copy I had. I started using 32 bit windows 7, and the crashes stopped, but I wanted to know what was keeping me from using 64 bit.

My hardware:

AMD Phenom 9550 quad core 2.2ghz
Nvidia Geforce 9600 GT
WDC WD2500ks, 5000ks ATA hard drives
ASUS M3A78 Pro Motherboard

Also, I have a dump file, but how do I post it?

A:64 bit random crashes

What Powersuply do you use?.. should have at least 500W.
If you determine this problem only with 64bit OS's you may have a problem with GC drivers.. This is at least the most likely problem i can think of.

For you DUMP File.. Zip it and attach it..

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For a few months I have been getting random crashes with IE or Fox. All software is up to date and system is scanned everyday with BitDefender. Spybot is run once a week. I may go for days without having a browser lockup----then I'll get one or two on the same day. I have looked around----everything seems to be OK. Any observations or comments would be appreciated.

A:IE & Fox Random Crashes

I use Firefox, and I have gave up on Adobe so I use Foxit Reader. I read in another post the suggestion was to change the program used to open PDFs from a Firefox Plug-in to "Foxit Reader, the Best Reader for Everyday Use". This seems to solve the problem. I'd like to close this report as solved.

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Hello everyone,
I'm completely new to this website. I have been having serious problems with my computer for about 6 months now. Its been randomly restarting itself. At first i just thought that it was a virus or some type of spy ware so i ran all kinds of virus and spy ware programs and i came up completely blank. So i then did a system restore and after the restore its fine for about a month. Due to the system restore I've personally ruled out a hardware problem so im still thinking its a virus or spyware? I recently wandered if my operating system had a currupted file or something so i deleted the partition and reloaded the operating system. Thus its been about a month since i've done that and today it started up again. So i dont know what to do. Ive looked at my event logs and it doesnt even show up there because it happens so abruptly so i dont know what to do now. If anyone has any oppion on this or a fix it would be greatly appreciated. I will place basic specs below if any other info is needed please ask i will be greatful to give any info needed.

Gateway GT5628
Windows Vista Home Premium
3 GB Memory
Intel Core 2 Quad CPU [email protected] GHZ-2.39 GHZ
NVIDIA GeForce 8500GT

No Changes have been made its completely the way it came from the factory. Again any help would be great and if you'd like anymore info please just ask

A:Random Crashes. Help Please.

I'm not an expert but It sounds like a power supply problem. I'd run a scan with avast first and then maybe try to test my power supply or buy a new one.

But like I said, I'm not an expert =/

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I'm somewhat computer savvy (I built this notebook and learn as much as I can), but I'm getting stumped here. The frequency of my IE6 crashes has increased lately. I usually have none! I also get some "Dr. Watson" crashes. Usually it happens when I'm sitting idle viewing a page, and rarely on initial page load. It's happens on pretty plain looking safe sites. I can be idle reading for a few minutes, then bang, random crash.

My thoughts are: 1)My drive has been filling up lately(really low, like 50mb) and then I usually clean it to around 1gig. 2) I was using RegCure, but I had been using it for a while with no issues.

No viruses/malware/spyware...etc.

Ideas where to start?


A:I'm getting more random IE6 crashes

wow, no ones got an idea??

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I need some help im running windows xp and windows vista of 2 differnt hard drives connected via a switch and everytime i go on and watch a video or a mmog game my computer randomly turns off no blue screen nothing and i press it back on and no error reports nothing and when i looked in the event viewer theres a hell of a lot of errors and warnings
hopfully if you can see i uploaded a txt file witch is my event viewers Systym log please can you help me
From simon

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Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 7:55:05 AM, on 1/11/2014
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal
Running processes:
E:\Program Files\µTorrent 2.2 (Build 23235)\utorrent.exe
E:\Documents and Settings\User-M\Desktop\VLC Media Player Portable\App\vlc\vlc.exe
E:\Program Files\Pidgin 2.10.4\pidgin.exe
E:\Program Files\Mozilla Firefox 12\firefox.exe
E:\Documents and Settings\User-M\Desktop\HJT\TrendMicro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O1 - Hosts: bnls.valhallalegends.com
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [uTorrent] "E:\Program Files\µTorrent 2.2 (Build 23235)\utorrent.exe"
O4 - HKUS\S-1-5-21-2025429265-492894223-725345543-1004\..\Run: [uTorrent] "E:\Program Files\µTorrent 2.2 (Build 23235)\utorrent.exe" (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\Microsoft Office\Office12\EXCEL.EXE/3000
O17 - HKLM\System\CCS\Services\Tcpip\..\{737F3221-4E18-4FEC-B1CE-3EB555701B9B}: NameServer =,
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-... Read more

A:getting some random crashes

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Hello. I have been having random crashes with Windows Live Mail from day one (using both Vista and Windows 7). I can't find the source of the problem, or the cure. About every third time I open Windows Live Mail I get the error message "Windows Live Mail has stopped working" right on startup, and I have to close it.

Here is a screenshot of the event viewer log if that is of any help. Any input would be appreciated. Sorry if this is in the wrong forum. I didn't know whether it should go in the Mail forum or Crashes and Debugging.

I am running Windows 7 Ultimate.


A:WLM Random Crashes

Backup your emails (if necessary)
Uninstall the Windows Live Essentials (to include Windows Live Mail)

Run "sfc.exe /scannow" (without the quotes) from an elevated (Run as adminstrator) Command Prompt.
This is just a "just in case" step

Then reinstall Windows Live Mail and test to see if the error message is gone.

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Firefox randomly stops responding. I'm not sure how else to describe this, except that i'll be doing ANYTHING, it varies a LOT, and i'll have to end the process and start it up again. Any general troubelshooting I can do?

A:Random Crashes

There a number of things that could potentially cause that. Mozilla has a page regarding crashes that might help:


Or this one that deals with hanging. Perhaps this is more the case:


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