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Can someone help me with an unexpected shutdown (error 6008)

Q: Can someone help me with an unexpected shutdown (error 6008)

I was thinking at first that the shutdown may have been due to overheating as my build is ITX and pretty cramped.  Another forum mod suggested I post here to find out whether or not my system is infected, to rule that out, seeing as how I have been running without any AV software.  I was under the impression that if I browsed carefully, I would avoid problems.  I will be getting software after we determine if there is anything wrong; I wanted to keep the PC as close to the state it was in from the time it shut off so i have not installed any or scanned anything as of now.  Please see link to other post for full story.
 
http://www.bleepingcomputer.com/forums/t/536642/can-someone-help-me-with-an-unexpected-shutdown-error-6008/

RELEVANCY SCORE 200
Preferred Solution: Can someone help me with an unexpected shutdown (error 6008)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Can someone help me with an unexpected shutdown (error 6008)

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup-2.0.0.1000.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:

Launch Malwarebytes Anti-MalwareA 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish.On the Dashboard, click the 'Update Now >>' linkAfter the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.If an update is available, click the Update Now button.
A Threat Scan will begin.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.In most cases, a restart will be required.Wait for the prompt to restart the computer to appear, then click on Yes.If you already have MBAM 2.0 installed:On the Dashboard, click the 'Update Now >>' linkAfter the update completes, click the 'Scan Now >>' button.
Or, on the Dashboard, click the Scan Now >> button.If an update is available, click the Update Now button.
A Threat Scan will begin.When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.In most cases, a restart will be required.Wait for the prompt to restart the computer to appear, then click on Yes.How to get logs:(Export log to save as txt)After the restart once you are back at your desktop, open MBAM once more.Click on the History tab > Application Logs.Double click on the Scan Log which shows the Date and time of the scan just performed.Click 'Export'.Click 'Text file (*.txt)'In the Save File dialog box which appears, click on Desktop.In the File name: box type a name for your scan log.A message box named 'File Saved' should appear stating "Your file has been successfully exported".Click OkAttach that saved log to your next reply.(Copy to clipboard for pasting into forum replies or tickets)After the restart once you are back at your desktop, open MBAM once more.Click on the History tab > Application Logs.Double click on the scan log which shows the Date and time of the scan just performed.Click 'Copy to Clipboard'Paste the contents of the clipboard into your reply.Download Malwarebytes Anti-Rootkit from HERE to your Desktop.Unzip downloaded file.Open the folder where the contents were unzipped and run mbar.exeFollow the instructions in the wizard to update and allow the program to scan your computer for threats.DO NOT click on the Cleanup button. Simply exit the program.When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt Please download Rkill (courtesy of BleepingComputer.com) to your desktop.There are 2 different versions. If one of them won't run then download and try to run the other one.You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/Double-click on the Rkill desktop icon to run the tool.If using Vista or Windows 7 right-click on it and choose Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.Do not reboot until instructed.If the tool does not run from any of the links provided, please let me know.If normal mode still doesn't work, run the tool from safe mode.When the scan is done Notepad will open with rKill log.Post it in your next reply.NOTE. rKill.txt log will also be present on your desktop.NOTE Do NOT wrap your logs in "quote" or "code" brackets.Do NOT use spoilers.Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

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RELEVANCY SCORE 105.6

I had two happen in quick session, on a different PC but obviously cannot make sense of the report generated by windows.  Is it even possible to make sense of them?  Any help would be appreciated.

A:Can someone help me with an unexpected shutdown (error 6008)

I attached the log, but as I look at this post I don't see anywhere where it might be downloaded from...just to be safe I am going to paste the info too...
 
Log Name:      System
Source:        EventLog
Date:          6/4/2014 12:47:12 PM
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      BassHead
Description:
The previous system shutdown at 12:46:42 PM on ‎6/‎4/‎2014 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-04T17:47:12.000000000Z" />
    <EventRecordID>12619</EventRecordID>
    <Channel>System</Channel>
    <Computer>BassHead</Computer>
    <Security />
  </System>
  <EventData>
    <Data>12:46:42 PM</Data>
    <Data>‎6/‎4/‎2014</Data>
    <Data>
    <... Read more

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RELEVANCY SCORE 95.6

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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RELEVANCY SCORE 94

Hoping someone can help me. I am having problems running games. This problem is coming up quite often the last week. During certain games my pc just reboots. No blue screen, just a crash to black screen and a restart following that. I have re-installed my graphics drivers so that shouldn't be the problem right? I ran speccy and mini toolbox as was requested from a user with the same problem a while ago. Thanks for taking a look anyways.
 
Log Name:      System
Source:        EventLog
Date:          15-12-2014 17:38:16
Event ID:      6008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Erwin-PC
Description:
The previous system shutdown at 17:37:23 on ‎15-‎12-‎2014 was unexpected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-15T16:38:16.000000000Z" />
    <EventRecordID>20201</EventRecordID>
    <Channel>System</Channel>
    <C... Read more

A:6008 unexpected shutdown

svchost.exe      Process ID: 1176     User: SYSTEM      Domain: NT AUTHORITY     Path:  C:\Windows\system32\svchost.exe
Memory Usage: 46 MB       Peak Memory Usage: 942 MB
 
You probably ought to do some checking into this.
 
How to determine what services are running under a SVCHOST.EXE process - http://www.bleepingcomputer.com/tutorials/tutorial129.html
 
What is svchost.exe And Why Is It Running the How-To Geek - http://www.howtogeek.com/howto/windows-vista/what-is-svchostexe-and-why-is-it-running/
 
Louis

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RELEVANCY SCORE 92

Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

A:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &#... Read more

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RELEVANCY SCORE 92

Hi, i have just done a fresh install of win 7 and all was normal for 7 days with no errors in the event log but now on every start up i get the above error in the event log and don,t know how to trace it.After hours of googling i came upon a thread where you had helped someone else with the same problem.Thanks in advance for any help you can lend me.  Regards mark

A:Event ID 6008 The previous shutdown was unexpected

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.
   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
     Now, at the top, click File > Publish Snapshot. You will see the following prompt:
 &n... Read more

Read other 4 answers
RELEVANCY SCORE 90.8

Hi,
 
My desktop had been failing to wake from sleep (needing a restart everytime) since I installed the Windows 10 Anniversary update. Last night, I updated the chipset, intel graphics, and nvidia graphics drivers to their latest versions. Since last night, I have had three unexplained shutdowns after putting my pc to sleep. In event viewer, I am getting the 6008 error. 
 
My specs are
 
http://speccy.piriform.com/results/PepJcmtf23xATPNdl6YHn3L
 
Thanks for your help, and let me know what other information I might need to provide. 
 
 
Ciaran

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RELEVANCY SCORE 90

This has been happening periodically for several weeks It doesn't happen every day so I have been just restarting and continuing on. It seems to happen when the desktop is not even being used. (i.e. middle of the night). Power settings are to never sleep. I've been running core temp because somewhere I saw that it might be related to a thermal event, but that doesn't seem to be the case here. I am not seeing much in the event log other than the event 6008, unexpected shutdown (with no other details). I am not getting bSOD minidumps either in the c:\windows\minidumps folder even though I do have this setup in system security. I've attached the dump files so hope that one of you can help me take a look to see if you can help me to figure it out. The last 6008 was earlier today around 2 AM PDT. Right now I am running chkdsk to see if that turns up anything. Any help appreciated. Thanks.

Edit: see updated dump file in post #3

A:Event 6008 unexpected shutdown Win7 Ultimate 64bit

There are numerous files missing from your upload, please run the tool again and wait for the files to be gathered then upload

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RELEVANCY SCORE 82.4

Dear Friends i have a problem with my pc.This is the pc
OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X4 955 3.2 Ghz
Motherboard
Gigabyte MA785GT-UD3H ver 1.1
Memory
4 gb 1600Mhz (2x2gb) G.Skill Ripjaws F3-12800CL8D-4GBRM
Graphics Card(s)
HIS Radeon HD5750 iCooler IV 1Gb 128Bit GDDR5
Sound Card
Onboard
Monitor(s) Displays
Philips 190C 19" LCD
Screen Resolution
N/A
Hard Drives
Western Digital Caviar Black (WD7501AAL89 3.5" 750GB SATA
PSU
600W thermaltake PSU
Case
Thermaltake V3 Black Edition with 600w psu
Cooling
Sunbeam Core Contact Freezer 120mm CPU fan +120mm case fan
My computer sometimes freezes.I send it to service but they werent able to find any errors.So now i understood that the pc creates an error when it is working under pressure, when playing game for example.The screen goes dark firstly, after sound freezes and there isnt any errors.I had to reset and after that it doesnt give an errors too.And when i looked event viewer i saw theese errors.


System

- Provider
[ Name] EventLog


- EventID 6008
[ Qualifiers] 32768



Level 2


Task 0


Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2011-12-14T20:32:26.000000000Z



EventRecordID 4164


Channel System


Computer Baris-PC


Security
- EventData
22:31:15
‎14.‎12.‎2011

... Read more

A:Freezing because of an unexpected error event id 6008

There are many reasons why a PC " behaves" this way.

These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....

* Have you experienced a BSOD?

FYI.

windows 7 rc error event id 6008

unexpected shutdown "event id=6008" - Microsoft Answers

http://www.sevenforums.com/crashes-d...id-6008-a.html
Troubleshooting steps for you to try -

* If you are overclocking STOP.

*Make sure all intake/exhausts vents are clean along with all fans.
Get some temp monitoring software for cpu, gpu.

* Have you a System Restore Point PRIOR to the problem presenting that you could roll back to?

*How long have you had this problem for?

*Have you SP1 installed?

* What Anti Virus Program came preinstalled on your computer?
How did you get rid of it?

* Please list ALL the Security Programs currently used.

* Run a Disk Check.

Disk Check

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RELEVANCY SCORE 82.4

So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Wife
Des... Read more

A:Unexpected Shut-downs - Error 6008?

Quote:





Originally Posted by xxmeegs20xx


So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level... Read more

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RELEVANCY SCORE 68.4

I have been having repeated Unexpected Shutdowns i.e. event id 6008 in the last few months. About 14 in the last 30 days. I have been googling like crazy without being able to figure out a solution.

The problem increased after my system crashed during the middle of a Windows Update few weeks back. When I tried Windows Update again after a few weeks, my system was unusable - became very slow & I had to force restart everytime.

Tried System restore as a first option in Safe Mode, that didnt work.

I downloaded Windows Update System Readiness tool couple of days back, it applied a few fixes & the system is now usable. But it continues to crash at random, & I get the message "Unexpected Shut Down" etc

I looked up minidump files there is nothing for the past few months.

Note this 6008 event happens only when the system is idle, almost never when the system is being used.

Event Viewer info of the last unexpected Shutdown is given below






Quote:

Log Name: System

Source: EventLog

Date: 11/30/2015 6:29:00 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Ram-Dell

Description:

The previous system shutdown at 6:24:37 PM on ?11/?30/?2015 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2&... Read more

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RELEVANCY SCORE 65.2

Hi,

I have a problem similar to this thread where i am getting unexpected shutdown error.

http://www.techsupportforum.com/micr...-shutdown.html


Product
Windows

Problem
Shut down unexpectedly

Date
12/9/2008 9:27 PM

Status
Report Sent

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033

Files that help describe the problem (some files may no longer be available)
Mini120908-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 1000008e
BCP1: C0000005
BCP2: 9D7730B4
BCP3: 8A7CCC68
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1
Server information: 4a97f2d9-992f-4d1a-99d5-dea95e48b0da



I've done what the original op did.. so I hope I can get a good answer...

Thanks.

A:unexpected shutdown error

bump..

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RELEVANCY SCORE 64.4

I can't seem to figure this one out and I've searched high and low for a solution.
 
I just built a brand new computer Windows 7 pro x 64bit   8 gb ram intel Core 7 i7-3930k CPU
I'm running two sata hard drives 1TB each and a basic DVD RW drive.
 
Nothing to fancy for the video card AMD Radeo HD 6450
 
I've updated all the drivers, ran windows updates, done the usual with flash, java,directx but I keep encountering an error when my computer is sitting idle I come back to your computer has shutdown to an unexpected error bc code d1 and I loose my internet connection with my USB Wireless Linksys AE1200 Dual N network adapter. I'm not sure why this is happening I have to remove the device and plug it back in each time to get it to reconnect to the internet because its completely gone from the computer when this takes place like the computer isn't detecting it. I've plugged into a different usb plug thinking its something with the Gigabyte MB but its doing it no matter where its plugged in. So i just recently downloaded the updated drivers directly from linksys and came back a few hours later just to have the same thing. Please provide some suggestions thanks for all your input.

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RELEVANCY SCORE 64.4

Hi

For a few weeks now I have been getting recurring BSODs. I ran a memory and disk check and the BSODs stopped for a few days. Then today I got another BSOD.

I'm also a bit confused as to how to read a minidump file. I used the program WhoCrashed and it came up with this:

6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

pwipf6.sys (pwipf6, Privacyware/PWI, Inc.)

Not too sure how to update this particular driver.
Thanks

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3548 Mb
Graphics Card: Intel(R) HD Graphics, 1550 Mb
Hard Drives: C: Total - 953766 MB, Free - 823059 MB;
Motherboard: ASUSTeK Computer INC., P7H55-M
Antivirus: avast! Antivirus, Updated and Enabled
 

A:BSOD unexpected shutdown error

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RELEVANCY SCORE 63.6

Hello,
I reformatted my Dell Inspiron 1545 and did a clean install of windows 7 home premium with the cd that came with the laptop. It's a clean install because I used dban to erase the hard drive. Now the laptop would crash and give me a blue screen error whenever I'm using it. Also ie 11 (if I get there before a crash) would some times freeze or worse cause a blue screen error. Please help. I've uploaded the file from the dm log collector. I'm doing this in safe mode.

I wasn't able to get the blue screen error code but I got this from running check for solution in control panel.
Problem: shut down unexpectedly
Files that help describe the problem:
112814-22838-01.dmp
sysdata.xml
WERInternalMetadata.xml

A:Blue Screen Error, Unexpected Shutdown

Welcome to the forum.

The BSOD was caused by K9 parental web filter.

Please remove this software and see if the BSOD's stop.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

Download and install the software
Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems


Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\AL-MARISSA-PC-Sat_11_29_2014_163815_54\112814-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02811000 PsLoadedModuleList = 0xfffff800`02a54890
Debug session time: Sat Nov 29 07:43:09.877 2014 (UTC + 6:00)
System Uptime: 0 days 4:53:20.594
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 63.6

Dear Sir/Madam,
I have, like a lot of people, a BSOD problem .EVERYTIME I RESTART my PC I get a "Windows Has Recovered From An Unexpected Shutdown" message ( It does not happen when I LOG OFF the PC, though). I tried everything to stop this error to no avail.
These are my system details:
OS: Windows 7 Ultimate
x86 32 bit
Windows Vista Basic was installed previously.
Windows7 Ultimate is a Full Retail Version
Newly installed (2 weeks ago)
I have not re-installed it 'cause I have lots of programs installed......
CPU (low)
Graphic Card Nvidia Ge Force 9600 GST
Motherboard: Gigabyte EP31-DS3L

A:Windows Has Recovered from an Unexpected Shutdown Error

Are you able to get into Windows at all? (safe mode, normal mode, etc.)

If, not then try to run "sfc /scannow" from the installation disk

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RELEVANCY SCORE 63.6

Dear Sir/Madam,
I have, like a lot of people, a BSOD problem .EVERYTIME I RESTART my PC I get a "Windows Has Recovered From An Unexpected Shutdown" message ( It does not happen when I LOG OFF the PC, though). I tried everything to stop this error to no avail.
These are my system details:
OS: Windows 7 Ultimate
x86 32 bit
Windows Vista Basic was installed previously.
Windows7 Ultimate is a Full Retail Version
Newly installed (2 weeks ago)
I have not re-installed it 'cause I have lots of programs installed......
CPU (low)
Graphic Card Nvidia Ge Force 9600 GST
Motherboard: Gigabyte EP31-DS3L

Read other answers
RELEVANCY SCORE 63.6

I've seen issues about this throughout Google and on these forums, but I would much rather have someone help me step to step to figure out what the problem is with these random freezes(causing my computer to shutdown-freeze). 
 
The freezes/random shutdowns only usually occur when I am away from my computer and it enters screensaver/sleep mode etc. My power light stays on, but computer is frozen (causing me to hard reboot it holding the power switch). I also notice when my computer is frozen, my hardware light (orange) is completely off.
 
Sometimes my hardware light isn't a steady orange, sometimes it will come on and sometimes it will be off. 
 
I believe it's a dust build up issue in my fan/heat sink as I noticed here: http://www.laptoprepair101.com/laptop-runs-hot-turns-off-freezes/
 
Should
 
This is the error that caused it, but unsure how to fix it as it doesn't have a specific reason for what happened. 
 
EventLog
 
Event ID: 6008
 
Level: Error
 
The previous system shutodwn at 8:30:17 AM on 7.23.2015 was unexpected. 
 
I recently had this issue and caused myself to do a clean/wipe out my entire computer and reinstall Windows 7 again to see if that would help at all, but it still seems to come back.
 
All my drivers are up to date.
 
I have a Sony Vaio Windows 7 Home Premium Laptop
 
Graphics card VPCF236FM
 
i7 processor 
 
Lots of RAM/space etc.

A:The previous system shutdown at was unexpected error

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 63.2

My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.

A:Windows 7 Unexpected Shutdown Blue Screen Error

  
Quote: Originally Posted by Studioman


My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.



Two of the three (at least) ppoint to memory (memory exceptiosn) as the cause.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Also note the older drivers listed below that could use upgrading.

Let us know if you need help
Ken


Code:
btwl2cap.sys fffff880`07dc6000 fffff880`07dd2000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
spldr.sys fffff880`018c4000 fffff880`018cc000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 ... Read more

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RELEVANCY SCORE 63.2

Windows has recovered from an unexpected shutdown. A problem has caused windows to stop working correctly. Windows will notify you if a solution is available.

This happens multiple times a day... generally in the background.
What do you recommend? All my drivers seem to be OK in the Device Mgr.
Win 7 x64 Enterprise SP1 on a Dell Studio XPS...

Thanks, also included are the support dump files.
Thanks for your help, Mark

A:Error Msg:Windows has recovered from an unexpected shutdown. A proble

Problem Devices:
Code:
SBRE ROOT\LEGACY_SBRE\0000 This device is not present, is not working properly, or does not have all its drivers installed.
See SBRE, is reporting &#34;tv_ConfigMgrErr24&#34;. - Microsoft Answers for the problem device mentioned above.
I see Microsoft Security Essential and AVG running at the same time. Please remove one or the other. Having two security programs that accomplish the same task can cause system files to be accessed at the same time and result in crashes.
Your crash report points to the Broadcom 802.11g Network Adapter - Dell Wireless WLAN Mini-Card as the culprit. The driver for the device is somewhat out of date. Does your Dell support site offer a newer driver for the Studio XPS 1647? Perhaps: Drivers and Downloads | Dell [United States] Download the driver before doing the next steps.
Now that you have downloaded the latest Dell Wireless WLAN Mini-Card package, here are the steps to install it so it sticks and actually updates the drivers for the device.
Click Start Menu
Right Click My Computer/Computer
Click Manage
Click Device Manager from the list on the left
Expand Network adapters
Right click the Dell Wireless WLAN Mini-Card network device
Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
Put a tick in Delete driver software for this device and hit OK
Do not restart your computer
Install the downloaded driver for the Dell Wireless WLAN Mini-Card network device.

Alternativ... Read more

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RELEVANCY SCORE 62.8

Okay, for the past 3 days my laptop has automatically shutdown twice.
My laptop is at least 6 years old and it never acted like this before in his lifetime.
Can anyone tell me what's causing it?

Things to keep in mind are:
- I keep my laptop open usually 24/7
- I don't think it's a virus cause I've never changed my way of using it for the past years and I scan often and it all returned negative (virus, malware, spyware)
- No hardware/software changes so everything is at it's version of when it was working (I don't update)
- Not a heat problem. I monitor my system temperature and it was 65-75?C at the time of shutdown

I've attached the eventlog during shutdown too if that will help.

Thanks!

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RELEVANCY SCORE 62.4

No idea, the screen just went black and the computer restarted

A:Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, val... Read more

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RELEVANCY SCORE 61.6

Hello, and I'd appreciate some help with the subject matter at hand. I have been struggling with hardware issues too, but this isn't what the topic is about. Though what you may want to know is: Posting doesn't make a sound half the time, we ran Windows Memory Tester and found no errors, replaced the PSU, reseated everything including the processor. Perhaps reseating the processor fixed that, but I'm not getting my hopes up.
 
With the backstory out of the way: Pretty much what it says on the tin. Windows works fine, if somewhat sluggish due to my use of Chrome as of late. Only bootup takes forever.
 
Here's the error log for the latest bootup as of the time of posting.

A:Windows 7 takes too long to start; error log references unexpected shutdown

There seems to be a lot of startup errors involving Peer Network Grouping. Try typing services.msc into the search or run dialog box in the Start menu and hit enter. Then scroll down and make sure the Peer Networking Identity Manager is not set to disabled. Just double click it and set the startup type to manual. See if that helps.

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RELEVANCY SCORE 57.2

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

A:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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RELEVANCY SCORE 56.4

I got this error with an error code at shutdown involving avastui.exe or something like that and i had to press the power button to shut the computer off. After that only the lights on the computer would turn on, the screen stayed black. I've tried hard resetting it (taking out the battery and pressing the power button) and it still won't work

A:Won't boot after getting "unexpected error" of avastui at shutdown

Uninstall Avast bloatware, reboot and then run Avast Uninstall Utility | Download aswClear for Avast Removal

Establish a clean boot, check for malware and damaged System files, cull the logs for repeat errors and SYstem Resources for any, install a lightweights recommended AV from Troubleshooting Steps for Windows 7

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RELEVANCY SCORE 54.8

Hello mates!

i've a really serious problem and iam clueless as to the problem

i bought new parts(06/17/12) and build a new pc and i recycled some parts from the old pc

as i wrote in my specs
1.new asus mobo
2.new intel cpu 3570k
3.new psu corsair 750tx
4.new chassis lancooler pc-k63
5.16GB RAM g.skill

i used from my old pc
1.my gpu ati 4770 hd
2.2 hard drives [1.ssd 60gb 2.2TB WD caviar green]
the WD HD went to hell because of bad sectors(1444 to be exact)
but iam getting ahead of myself

here is the problem
about 2 weeks ago the pc started to suddenly restart
it happened without a warning while the pc was in idle mode
it just went POOF and started to restart himself several times but after 2 seconds restarted again and again and again in a non-stopping cycle

i shut down the pc waited a few minutes and plugged the psu cable again
this time the pc started loading fine but at the BIOS menu an alert showed saying
asus anti-surge was triggered.. i thought that maybe the cpu had over-heated or something of the sort
so i entered BIOS mode but saw that the temp were low
27C and the mobo was on energy saver mode
before i could do anything else the pc crashed again and started the endless restart cycle
after re-shutting it and pulling the cable out i tried to disconnect everything
i removed the WD HD, the gpu, the RAM, and re-plugged them all one by one
first the ram then the gpu
then i started the pc and everything worked out perfectly
i then re-connected the HD and saw on h... Read more

A:error 6008 every few days

I see you have an SSD installed. SSD drivers are a common cause of crashes, in particular Crucial M4's (such as yours) with outdated firmware. Make sure that the following is up to date:








  
Quote: Originally Posted by writhziden


SSD Firmware
BIOS Version
Chipset Drivers
Hard disk controller drivers/SATA drivers
Marvell IDE ATA/ATAPI controllers (older drivers for these are especially problematic)

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RELEVANCY SCORE 54.8

I get an Event Error 6008 on my desktop that I personally built. When the weather was cooler the computer ran fine. Now that it is summer time (I live in CA and its about 100 outside and 80ish in the house) it shuts down when I'm running high resource stuff such as games and multi-tasking if I don't use a 6inch room fan to blow are directly into the case. I also got a pretty beefy head sink and fan for the CPU and that didn't solve the problem. Any advice?

A:Event Error 6008

it's my guess one component is generating more heat than the others.
First up would be graphics card.
If you can figure out which component is pushing the most heat you can direct your airflow a bit better, beyond that I don't really know.

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RELEVANCY SCORE 54.8

Ok, so I have had my Dell Studio 1555 for almost 2 years now. So far it has run without any problems at all. However, lately it just started crashing during games. I tried several games like SC2, CS, MW2, WoW, etc. It has crashed both during some very intense moment, and while simply just staying in one place doing almost nothing.

The shutdown is a complete "shutdown", no BSOD, no error message, nothing, suddenly the laptop just goes completely off. I have the option for auto-restart when crashing turned ON, but nothing happens when it crashes. When I start it up, I get the "WIndows experienced unexpected shutdown" and that's pretty much it.

I run licensed MalwareBytes and Kaspersky, the system IS clean, no viruses, trojans, etc.

I looked extensively through Google and the most common "accepted" solution was that it was a PSU fault. I basically looked for "Error 6008"(that is what the "Event Viewer" says, nothing else btw, just "The shutdown at X date Y time was unexpected."

And here lies the kicker - I have bought a brand new PSU from Dell and it's causing the same "crash". HOWEVER, if the battery is full and I run only on it, there is 0(ZERO) crashes. Nada.

I have all the latest updates from Dell's webpage(using the service tag under the laptop) and I don't have any unlicensed software or anything like that.

I have also ran the Dell integrated Diagnostics for HDD/Memory and the... Read more

A:Error 6008 - PSU / OS / Hardware ?

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RELEVANCY SCORE 54.4

I am running Vista SP1 on Dell Inspiron 53S. Have been getting Event ID 6008 error code consistently (8 - 10 times in a 24 hour period). See posts for this error code for 2000 and 2003 servers but nothing for Vista. Have tried to pinpoint what sequence of events might trigger the shout down but no consistent patern is obvious. HELP!!

A:Event ID 6008 error code

Please provide more details about the errors in question.
In Event Viewer, double click on the Error message in question.
Then select the "Copy" button in the lower left to copy the info to your clipboard.
Then paste it into your next post.

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RELEVANCY SCORE 54.4

Hi there,

I have been seeking some help regarding this issue for some time now, but it's getting worse and worse and I have just no idea how to fix it. To be fair, the issue is deeply frustrating, mainly because there's no correlation in the freezes to be able to exclude it easily

The issue has started a month or two back. It all started from kind of like magenta lines on the monitor, which would freeze games and crash them. Later however, I received the message that the 307.XX driver of my NVIDIA GTX 560 card stopped working. It turned out I just had to use Driver Sweeper and install these drivers again. Problem long gone.

However, few days after that issue, my system froze. And it froze again... and again, until the point where it does it twice a day. Really, there's no correlation in the freezes. Once, it didn't freeze for 4 days, the other time it could crash up to three times a day, like today. Upon every startup after the freeze, the event viewer shows an Error 6008.

Like I said, the freezes have no pattern. The system freezes during browsing, playing games, watching films on YouTube, the sound just goes silent without any crackle and there's nothing you can do apart from pressing the power button on the PC. It's extremely frustrating.

I have previously had the system overclocked from 3.4GhZ to 4.5GhZ with temps at idle ranging 35-40 degrees, to 100% load max. at 65-70 deg, however after the issue occurred, I decided to return to the stock speed. I have the follow... Read more

A:Error 6008 Computer Freeze

Well, Error 6008 just means unexpected shutdown, did you find anything else while going through event viewer? Also what is the temperature of your graphics card on average? Sometimes components will shut down to protect themselves from overheating damage, since your GPU is overclocked, it could be a factor, especially if you don't clean out the heatsink fins every now and then.

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RELEVANCY SCORE 53.6

It started when I was playing Dishonored when a brownout came. I opened my pc in safe mode, looked to my event viewer (i usually do it when a brownout came to my PC to check for errors) then saw unexpected shutdown error. I Did nothing there, then rebooted my PC. Then after reboot, played again dishonored but the save logs got naming problems. I played a while then exited to windows. But after that i saw my rocketdock got frozen. Opened event viewer but nothing weird. Did a reboot and error ID 6008 popped out in the event viewer... I tried to fix it by going maintenance and fix error but no errors... and searching for possible solutions... came to a thread here and made a system restore on the time before i install my dishonored and while on safe mode.(i was persistent on fixing the error 6008, cuz i dont want pc probs) Reboot and a dialogue appears saying this "System restoration could not be done. Computer files and programs has NOT been changed. Information: A unknown error occured during system restore. (0xc0000022)" and I believe it was caused by and abrupt shutting down while shutting down and it had'nt brownout nor i push power buttons or pluged out from socket because it rebooted instantly. though it didnt safe moded And the error 6008 persists.

then here's the real problem now... after knowing its still there... i stumbled upon the tread where you can use system file checker tool and tried it. and also the action center submitted reports online... but w... Read more

A:My PC shuts down immediately developing an error ID 6008

Please follow - Blue Screen of Death (BSOD) Posting Instructions

It may allow you to upload many useful troubleshooting files

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RELEVANCY SCORE 52.8

goodmorning from a cold and snowy England,

I'm getting unexpected shutdowns + BSOD

this is a self build PC
64bitWIN 7
from retailer which I installed

System and OS are about 9Months

Regards

Matt

A:unexpected shutdown

Remove any Acronis True Image software


Code:
BugCheck 50, {fffff8a021b2ece8, 0, fffff80002c9539b, 2}

Unable to load image \SystemRoot\system32\DRIVERS\tdrpm251.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for tdrpm251.sys
*** ERROR: Module load completed but symbols could not be loaded for tdrpm251.sys

Could not read faulting driver name
Probably caused by : tdrpm251.sys ( tdrpm251+4c72e )

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RELEVANCY SCORE 52.8

When going to play a DVD the PC will do what its supposed to do by way of making the noises of the disc drive it will open the CyberLink programme in whch the DVD's are played on and even sometimes play the DVD for a few minutes but then it will just shut down the programme. Its almost like its just given up on trying to play the DVD. It doesn't give any warning or messages about whats just happened.. its a good laptop but one of the main things I use it for is DVD's!! Please help I'm no good with technology and would appreciate any advice which could be given. 

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RELEVANCY SCORE 52.8

I thought this unexpected shutdown problem had gone away but now it is back.

can anyone check out this file to see the problem

Attachment 137118

A:unexpected shutdown

Dump blames hardware,

See this thread: Stop 0x124 - what it means and what to try

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa8004185748, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

Read other 1 answers
RELEVANCY SCORE 52.8

Im lost, I will be checking my email or whatever i'm doing, and my PC shuts off then restarts.

A:Unexpected Shutdown

Oh oh

How well do you know computers?

Does it just power right off?

We'll try and help if you can provide answers.

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RELEVANCY SCORE 52.8

Hi,I installed a fresh copy of Windows 10 on my laptop (Dell 7720). While running Fallout 4, I encountered sudden power-off for my system. The power button did not turn back on for a couple of minutes and the bottom of the laptop was quite hot.How can I ensure that this unexpected shutdown was due to Laptop overheating and no other reasons (such as Driver conflicts or bad drivers) ?PS:- In the event viewer in the System tab , I noticed 3 major events , 1 critical, 1 Error and 1 warning. Attaching these 3 FYR. 
 

 Critical.txt   1.48KB
  0 downloads

 Error.txt   1.13KB
  0 downloads

 Warning.txt   1.34KB
  0 downloads

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RELEVANCY SCORE 52.8

hi i have been getting that message for that past few days it happens at random times when i leave the computer idol here is the message is gives me

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c2
BCP1: 00000007
BCP2: 00001097
BCP3: 0855000D
BCP4: BCA6DB78
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120910-39125-01.dmp
C:\Users\freakkk\AppData\Local\Temp\WER-52775-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
hopefully someone can help
 

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RELEVANCY SCORE 52.8

Intermittent blue screen over last three weeks - "Windows has recovered from an unexpected shutdown".
Memory check and sfc OK. No new hardware or software.


System information:Windows 7 Professional, AMD Phenom 9950 quad core processor 2.6 GHx, 6 GB RAM, 64 bit OS, ATI Radeon HD 4800 Series.


link to memory dump: https://1drv.ms/u/s!AkzB_l10TEspa9zR1at0oljUI2g

Your help would be appreciated.
Lins

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RELEVANCY SCORE 52.8

Hello,
okay i need some serious help. i just bought my laptop a week ago and its constantly shutting down and saying that windows has experienced an unexpected shutdown and then when i click the button that says check for solution it doesnt do anything. \i just want to know if theres anything i can to fix this by myself rather than taking it in.
please get back to me asap, preferably by email as i only have 6 more days before my 14 day guarantee is up!!

A:unexpected shutdown

Gather the mini dumps in c:\windows\minidump and also run msinfo32 save as an NFO file. Also run Belarc - save as mht file - click on the link below my sig - but this has to be emailed to me as it contains prduct key code info.

See my PM for my email.

Regards. . .

jcgriff2

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RELEVANCY SCORE 52.8

Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not?

But today, when i was resuming my hibernated computer.. My computer went into BSOD halfway resuming the system, causing the computer to restart by its own.. With the file attached is the .dmp file. Can someone help me on it.

Thanks.

A:Unexpected Shutdown

Hello Jeff & Welcome to SevenForums!

BSOD Summary

Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.495\071711-29390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Sun Jul 17 03:19:04.684 2011 (UTC + 2:00)
System Uptime: 3 days 16:00:31.417
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************... Read more

Read other 1 answers
RELEVANCY SCORE 52.8

Hello, don't know if anyone can help me. I am on a HP Pavilion Laptop running Windows Vista. I first encountered the error while running World of Warcraft. I log in, and after a few seconds the whole computer freezes up (no alt tabbing, unable to do anything). Then the screen screws up and nothing coherent is visible. Pretty much it looks like the old Static channels on non-digital TV's. The system then reboots and I get this error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 85558230
BCP2: 8B6DDEB0
BCP3: 00000000
BCP4: 00000002
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

After rebooting a few times, the computer would then restart and receive a blue screen error before running any application, yielding in the same error upon restart. The blue screen did mention something about Display adapter, but I was unable to read more than that before restart.

With those things in consideration, my first thought is that it is my video card. However when I run any applications there is no lag, no screen tearing, and my computer is actually running very smoothly, until it crashes. I have updated all my drivers, ran Nortons, Windows Defender, and Spybot. I am stumped now.

Do you believe it is a virus? If so any suggestions?
Do you believe it is software complications? Any suggestions?
Do you believe it is a Hardware problem? If so is there any way to r... Read more

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RELEVANCY SCORE 52.8

I recently updated Mozilla Firefox (just this week). Ever since, my computer has shut down randomly several times each day, every day since. It is always when I have left it for a while and I come back and it's shut down, waiting for my password to restart. It isn't off, just in restart mode. It shuts off every night when I put it in sleep mode so when I come back in the morning I have to restart instead of just waking it, and it shuts down during the day when it is not in sleep mode. I tried to uninstall the most recent update but it wanted to uninstall Firefox instead. Not sure what to do.

I have a Dell Inspirion about 4 years old, running Windows Vista 32 bit. I use Firefox exclusively although IE is installed. I don't run any complicated programs at all and use Kaspersky for my anti-virus, which seems to work perfectly.
 

A:unexpected shutdown

Welcome to TSG.

I would download the latest version of Firefox again, Then uninstall the one that seems to be the problem, and install the newly downloaded version. Something might have gone wrong with the previous update, it happens.

Also, first I would make a "System Restore point" before doing anything.
 

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RELEVANCY SCORE 52.8

Dear forum users,
Around 16 months ago I bought a brand new PC, bare bones system, AMD Athlon 64 x 2 dual core 6000+. All SATA II hardware/cables.
The first 8 / 10 months were fine. Fast and no problems. In the past 3 to 4 months my PC as a whole, just powers down, as if I was to hold the on/off button in for 5 or 7 seconds. It is kind of doing it almost every other day know. When I reboot I get a black screen stating the PC has shutdown unexpectedly and the option to restart in:
Safe mode / blur / blur / or normal start.
It does seem to only do this under certain conditions though, such as: When music is playing and or internet is running. On youtube and or MS office open as well. Generally speaking, when I ?Overwork? the PC or have multiple applications open that use media / sound / graphics, it happens.
I run complex CAD packages but it never seems to do it then. Generally, music (Windows Media running) and internet and it ?powers down?
Could it be a lack of power issue? Could it be an incompatibility on hardware, graphics card vs. processor or memory? Is it software related? I really don?t know where to start.
Any help would be much appreciated guys. Thanks heaps. Blueboy555.

A:Unexpected Shutdown,

Hi. You can go into C:\Windows\Minidump

Copy the files in there to any other folder. Then zip or rar them and attach the compressed file to a post. We can have a look at the issue(s).

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RELEVANCY SCORE 52.8

Ok, I have a different computer, and when I go on it for about 15 minutes (tops) it just shuts down, with no warning at all.

It is a Windows XP Home Edition SP1. Please help, I have thousands of songs and my father has very important files on that computer.
 

A:Unexpected Shutdown's

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RELEVANCY SCORE 52.8

I just upgraded from Vista to windows7 but this problem has been occuring long before the upgrade.
Twice since the upgrade I've returned to my pc and found a message that stated something like computer has recovered from an unexpected shutdown
Attached is the requested information (Windows7_Vista_jcgriff2.zip). The folder also has an html file titled (Sonny-PC) that includes all the current information on my system. Also attached is a folder named "shutdown". This folder gives the information about the unexpected shutdown.
Twice also upon booting the system I've gotten only a black screen with no input devices working. I manually reboot with the power switch and it goes into the Startup Repair mode. I have opted for the system recover option and it boots ok. I've also declined the system recover option and let the startup repair continue. I then opted for the memory test and it completes with no error messages and the computer boots.

I did recently replace the power supply due to a noisy fan bearing but have reinstalled the old one hoping that this might be the problem. The only other thing that I have changed is the primary hard disk.
Thank you for your help.
Hamp

A:Unexpected shutdown

Does anyone have a suggestion as to what is going on with this machine and what I can do to fix it (short of throwing it out with the trash)?

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RELEVANCY SCORE 52.8

Sometimes my PC shutdown immediately after starting.Then I am unable to start it again by pressing power button.In the meantime one keyboard indicator light remains active.after temporary withdraw & reactivation of the main power source PC starts by pressing power button.Then it say's that window didn't shutdown properly.I couldn't find the problem,why it is occurring?If there is anyone who knows the solution,please help me.

A:Unexpected Shutdown

Run this SF Diagnostic Utility using the Grab All button and post the zipped file as per the instructions. Allow time for it to complete--Up to five minutes. This will give us some insight into the "PC" and provide the system and event logs. It should also include any dumps that were produced. Without that, guessing is just a shot in the dark.

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