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Windows 7 doesn't update and troubleshooter doesn't work

Q: Windows 7 doesn't update and troubleshooter doesn't work

Cant get it to updateand when i use thr troubleshooternit doesnt work either
 
Farbar Service Scanner Version: 21-07-2014
Ran by Administrator (administrator) on 03-01-2015 at 16:34:05
Running from "D:\Users\Administrator\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is set to Disabled. The default start type is Auto.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.
Firewall Disabled Policy:
==================
System Restore:
============
SDRSVC Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
System Restore Disabled Policy:
========================
Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
Other Services:
==============
File Check:
========
D:\Windows\system32\nsisvc.dll => MD5 is legit
D:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
D:\Windows\system32\dhcpcore.dll => MD5 is legit
D:\Windows\system32\Drivers\afd.sys
[2014-07-12 10:04] - [2014-05-30 01:36] - 0338944 ____A (Microsoft Corporation) D0B388DA1D111A34366E04EB4A5DD156
D:\Windows\system32\Drivers\tdx.sys
[2014-12-20 06:17] - [2014-11-10 20:32] - 0074752 ____A (Microsoft Corporation) 7FE680A3DFA421C4A8E4879AE4C5AAB0
D:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
D:\Windows\system32\dnsrslvr.dll => MD5 is legit
D:\Windows\system32\mpssvc.dll => MD5 is legit
D:\Windows\system32\bfe.dll => MD5 is legit
D:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
D:\Windows\system32\SDRSVC.dll => MD5 is legit
D:\Windows\system32\vssvc.exe => MD5 is legit
D:\Windows\system32\wscsvc.dll => MD5 is legit
D:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
D:\Windows\system32\wuaueng.dll => File is digitally signed
D:\Windows\system32\qmgr.dll => MD5 is legit
D:\Windows\system32\es.dll => MD5 is legit
D:\Windows\system32\cryptsvc.dll
[2013-08-18 14:29] - [2013-07-08 23:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9
D:\Program Files\Windows Defender\MpSvc.dll
[2013-07-14 20:20] - [2013-05-26 23:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47
D:\Windows\system32\ipnathlp.dll => MD5 is legit
D:\Windows\system32\iphlpsvc.dll => MD5 is legit
D:\Windows\system32\svchost.exe => MD5 is legit
D:\Windows\system32\rpcss.dll => MD5 is legit
**** End of log ****Edit: Topic moved from Windows 7 to the more appropriate forum, due to FRST log.~ Animal

RELEVANCY SCORE 200
Preferred Solution: Windows 7 doesn't update and troubleshooter doesn't work

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7 doesn't update and troubleshooter doesn't work

Hello,
 
Please follow the instructions Here to run the System Update Readiness Tool. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:C:\Windows\Logs\CBS\CheckSUR.logC:\Windows\Logs\CBS\CheckSUR.persist.log

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RELEVANCY SCORE 90.4

Pasting in contextual information from another post. ~ OBconflicker.Bi!nf worm keeps reappearing, windows defender monitor stops working, slow computer, windows search protocol windows pop up, Malware, virusPop up windows keep appearing "Windows search protocol host stopped working and was closed" Itunes occassionally doesn't work, Media Sync doesn't work. Hard Drive keeps working in the background. Windows Defender no longer monitors the running programs.End of added information. ~ OBLogfile of Trend Micro HijackThis v2.0.2Scan saved at 8:46:00 AM, on 1/11/2010Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18349)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Program Files\Digital Media Reader\readericon45G.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exeC:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Windows\WindowsMobile\wmdc.exeC:\Windows\System32\hkcmd.exeC:\Windows\System32\igfxpers.exeC:\Windows\sttray.exeC:\Program Files\... Read more

A:microsoft windows search protocol host stopped, slow, firefox doesn't work, itunes doesn't work

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 84.8

Im running windows vista ultimate x64 and for the past few months the windows updater hasn't been working.I had a virus/malware problem for the last few weeks and I think I cleared that up, the guy in the HJT forum told me my log was clean.The problem is that I currently have 14 important updates - and ive always had 14 updates for the past few months. Whenever I try to update them most of them fail (sometimes all). After this, I restart and it takes a while to configure the updates before loading desktop. Then, the next time I restart the same 14 updates are back in windows update. There are also 2 ultimate extras that always fail whenever I try to update...Anybody have any idea what the problem is??? Maybe they are blocked from updating or something? I have 2 roomates who might have messed with some of the settings.I should also mention that I don't think im receiving new updates either. Its been the same 14 updates for a few months, I still dont have SP1 etc.I just now tried updating again, and I took screenshots:The 14 Updates + Ultimate updates:The updates failed:My update history, the failed ones go all the way back to April, and the ultimate extras have failed ever since february:As you can see all the same updates keep failing. And im pretty sure I haven't been getting any new updates for a long time either.

A:Windows Update Doesn't Work

Cmon guys, somebody please help.

Just give me ideas, any suggestion that might come to mind that could possibly be the problem fell free to post. I am absolutely clueless and I know somebody on this forum knows something helpful.

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RELEVANCY SCORE 84.8

I am running Windows 7 x64 on my Asus G73JH laptop.

I already performed a clean reinstall in the hopes of fixing this problem but to no avail.

So my issue is when I open Windows Update and click on the check for updates button it does one of two things. It either just flashes to the checking for updates loading screen and then returns to normal, or gives me an error stating that the Windows Update service is not running despite it really being up.

I have tried the Windows Fixits and many other solutions such as deleting certain folders and restarting the service but none have worked so far.

A:Windows Update doesn't work

This is also the log file I receive when I attempt an installation of .NET Framework 4 Standalone Installer

OS Version = 6.1.7600, Platform 2
OS Description = Windows 7 - x64 Home Premium Edition
CommandLine = C:\f5870403d8371dd6be3d8c307aab\\Setup.exe /x86 /x64
TimeZone = Central Daylight Time
Initial LCID = 1033
Using Simultaneous Download and Install mechanism
Operation: Installing
Package Name = Microsoft .NET Framework 4 Setup
Package Version = 4.0.30319
User Experience Data Collection Policy: AlwaysUploaded
Number of applicable items: 11
Exe (C:\f5870403d8371dd6be3d8c307aab\SetupUtility.exe) succeeded.
Exe Log File: dd_SetupUtility.txt
ServiceControl operation succeeded!
ServiceControl operation succeeded!
Exe (C:\f5870403d8371dd6be3d8c307aab\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000247 - (null).
Final Result: Installation failed with error code: (0xC8000247) (Elapsed time: 0 00:00:06).

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RELEVANCY SCORE 84.8

I purchased a Gateway desktop with Win7 installed, but no installation disc. When I try to run Windows Update, it takes me to the site, but the shield is X'd out, and it tells me the service is not running, although in fact it is. I have seen others reporting this same problem, at sites all over the Internet, and have seen about a dozen suggested solutions, none of which works for me (or for a lot of other people). Any advice on this, apart from waiting for Microsoft to fix it (and deliver the fix in some way other than WU)?

A:Windows Update doesn't work

Have you tried turning off your firewall for a few minutes?

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RELEVANCY SCORE 84.8

i'm using windows xp service pack 2. i try to go to the windows update page and all i get is a blank white screen and on the bottom left hand corner of the screen, it says done. but nothing is there. if i edit the top url, i can go anywhere i want but just not windows update. i have no viruses, spyware, adaware as i have a thorough check of all and came up empty.

Any suggestions.
 

A:Windows update doesn't work

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RELEVANCY SCORE 84.8

Hey,

The last time an update was installed was in January..since the next time i was offered an update, Windows Update or any of the programs that use windows update fail to update. Also i can't download the updates manually..standalone msu installers also dont work.. windows defender, IE8 installations also fail to update. And unfortunately i have deleted the recent system restore checkpoints before i knew about this problem.
Windows Update gives error 80070002, i have tried the "solution" to delete temp update files, and all other solutions i could find on the internet. Windows defender gives the same error. The updates can be downloaded from windows update, but cannot be download (not even manually in .msu package)
I also lost many shortcut files of MS Office (the icon turned white and they lost their target). Some shortcuts of 3rd party programs are also lost (which were supposed to be in c:\windows\installer\blabla\

I have Windows Vista Home Basic with SP1 (SP1 came with the ssytem when i bought it). This is very weird. I have no other choice than to reformat drive and use recovery disk. Please help.

A:Windows Update doesn't work

Originally Posted by Huki


Hey,

The last time an update was installed was in January..since the next time i was offered an update, Windows Update or any of the programs that use windows update fail to update. Also i can't download the updates manually..standalone msu installers also dont work.. windows defender, IE8 installations also fail to update. And unfortunately i have deleted the recent system restore checkpoints before i knew about this problem.
Windows Update gives error 80070002, i have tried the "solution" to delete temp update files, and all other solutions i could find on the internet. Windows defender gives the same error. The updates can be downloaded from windows update, but cannot be download (not even manually in .msu package)
I also lost many shortcut files of MS Office (the icon turned white and they lost their target). Some shortcuts of 3rd party programs are also lost (which were supposed to be in c:\windows\installer\blabla\

I have Windows Vista Home Basic with SP1 (SP1 came with the ssytem when i bought it). This is very weird. I have no other choice than to reformat drive and use recovery disk. Please help.



Hi Huki,

Have a look here;
http://www.vistax64.com/software-too...air-tools.html

Also check that your system date and time are correct

Pooch

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RELEVANCY SCORE 84.8

As most should know, windows update or microsoft update uses i.e. (internet explorer) as the default web browser. But for some reason when i go to windows update page the screen turns up blank and says done. Need help.

A:Windows Update Doesn't Work

Hello Are you using windows XP ? Then you might want to try this:http://windowsxp.mvps.org/IEFIX.htmGood luck

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RELEVANCY SCORE 84.8

When I try to use Windows Update, it says computer has to be restarted; if I restart, it just goes back to the same thing. I had a recent infection and got it cleaned up with help on here.   I've also tried the various windows update repair tools, and they haven't solved the problem. Can anyone help me with this problem? Thanks.
 

A:windows update doesn't work

Hello
 
This is a problem with very, very many possible causes. We must start at the most common, and keep persevering until we hit upon the one which applies to your computer. Please stick with me.
 
People will look online and find simple solutions for you (such as the Windows Update reboot registry key). Whilst this is a cause, it isn't a *likely* cause. Please understand that I have not unintentionally overlooked it, but we are better off starting with more common, but more advanced solutions.
 
Most common solution to this problem: transactional logfile corruption (don't worry, you don't need to understand that )
 
So, please start an Elevated Command Prompt: http://www.bleepingcomputer.com/tutorials/windows-elevated-command-prompt/

and copy and paste in the following:fsutil resource setautoreset true %systemdrive%\
attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*
attrib -r -s -h %SystemRoot%\System32\SMI\Store\Machine\*
del %SystemRoot%\System32\SMI\Store\Machine\*.tm*
del %SystemRoot%\System32\SMI\Store\Machine\*.blf
del %SystemRoot%\System32\SMI\Store\Machine\*.regtrans-ms
and press enter after the final line if necessary.
If you are asked if you are sure, type Y and press enter.
You may get some errors on some of these lines. Please just ignore them (they are normal), and let me know whether this resolves your problem.
 
Thank you!
 
Richard

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RELEVANCY SCORE 84.8

Windows 7 home premium 64 bit. When I clicked on window update, it took a long time for the window to appear. The left side bar of windows update is red. When I clicked on check for update, an error : window update cannot currently cheak for update because the service is not running.. You may need to restart. But restarting dis nothing.

I tried to use fixit but I got an error " am error occurred while downloading one or more components"
the diag_mats_network_global also doe not work.
 

A:windows update doesn't work ?

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RELEVANCY SCORE 84.8

Hi have Windows XP 64 bit installed and am trying to update the system. When I goto windows update I receive the following error:


[Error number: 0x8009200D]
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.


====

There were a few fixes I tried, but none worked.
The first one:

regsvr32 softpub.dll
regsvr32 mssip32.dll
regsvr32 initpki.dll
regsvr32 wintrust.dll

Second one involved disabling cryptsvc, renaming the catroot2 folder an reenabling cryptsvc.

None worked.. anyone have any ideas?

A:Windows Update Doesn't Work

So I was finally able to update once... After a reboot it worked allowing me to actually load the windowsupdate site. I downloaded the 6 or so patches it had available for xp64 pro and then rebooted to install.

When I booted up again afterwards it did not work, giving me the above errors again. Weird! Anyway, eventually it again worked again (It seemed random, I didnt do anything different that I could tell)

But this time, it said there were no updates to download. So my question is now, Is there a Service Pack 2 update for Wnidows XP Pro 64bit? If so it does not show up on the list.. if there isin't... is the 64bit version vulnerable or does it have those upgrades built in elsewhere?

Anyone here familar with the 64bit xp pro?

p.s. Oh yea, it has now stopped letting me onto windowsupdate again. Showing those above errors... anyone have an idea on those either? Heh I'm stumped.

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RELEVANCY SCORE 84.8

when i click windows update i get "Internet Explorer cannot display the webpage." i can open other pages in iexplorer, except windows update pages. i had Thinkpoint, which appears to be gone thanks some advice from this forum. system restore attempts have also been unsuccessful. i'm not sure if the windows update and system restore issues started before the thinkpoint infection. thanks.

A:windows update doesn't work

Hi -
As a side note , please do not use System Restore until an expert has finished malware cleanup and tells you it is OK -
You may re introduce some of the infection back to your system -

Thank You -

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RELEVANCY SCORE 84.8

forget about my post ... there?s an other place it fit?s better ... sorry for mistake
#############################
i have also just set up a old samsung-notebook with Win7-ultimate-x32 and Windows Update doesn?t work.
Please, Please someone can help. I still have tried several things. But nothing stopped svchost allocating whole cpu till stopping wuausrv.
KB971058 doesn?t help
nor
###########################
net stop bits
net stop wuauserv
%windir%\system32\regsvr32.exe %windir%\system32\vbscript.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\mshtml.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\msjava.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\jscript.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\msxml.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\actxprxy.dll /s
%windir%\system32\regsvr32.exe %windir%\system32\shdocvw.dll /s
%windir%\system32\regsvr32.exe wuapi.dll /s
%windir%\system32\regsvr32.exe wuaueng1.dll /s
%windir%\system32\regsvr32.exe wuaueng.dll /s
%windir%\system32\regsvr32.exe wucltui.dll /s
%windir%\system32\regsvr32.exe wups2.dll /s
%windir%\system32\regsvr32.exe wups.dll /s
%windir%\system32\regsvr32.exe wuweb.dll /s
%windir%\system32\regsvr32.exe Softpub.dll /s
%windir%\system32\regsvr32.exe Mssip32.dll /s
%windir%\system32\regsvr32.exe Initpki.dll /s
%windir%\system32\regsvr32.exe softpub.dll /s
%windir%\system32\regsvr32.exe wintrust.dll /s
%windir%\system32\regsvr32.exe initpki.dll /s
%windir%\system... Read more

A:Windows Update doesn't work.

forget about my post ... there?s an other place it fit?s better ... sorry for mistake

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-P6YY3-YMY46-84MB4
Windows Product Key Hash: jTV2kipiYLyHbVtWLMP48o3GWwc=
Windows Product ID: 00426-OEM-9154277-24190
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {AFE27E9A-51FE-4FED-BDC0-C1A5FB868B97}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1F... Read more

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RELEVANCY SCORE 84.8

My Windows Update was working fine up until about two weeks ago.  Two weeks ago my Kaspersky ran out and I switched over to Bit Defender.  I am trying to install a new program and get the message that my Net Framework needs to be updated, there is a current Net Framework 4.0 update but it won't download.  I ran the troubleshooter and tried many other things to get Windows update working.  I get the message "Windows cannot search for new updates"  code 80080005.  My most recent check for updates was on 8/20/2013.  Checking my update history I had numerous updates up until 9/10/2013, I was also able to download one two days ago, but there are two more and they will not download.  I might add that the numerous updates until 9/10/2013 were all installed successfully, and it was not until I installed Bit Defender that I cannot use Windows Update. 

A:windows update doesn't work

No guarantees but you might like to try the following sequence:
 
Uninstall Bit Defender using their removal tool:
http://www.bitdefender.com/uninstall/
 
Uninstall Kapersky using their removal tool to remove any remnants:
http://support.kaspersky.com/common/service.aspx?el=1464
 
(Windows Defender now active?)
 
Run the MS Windows 7 Update Fixit Tool:
http://support.microsoft.com/mats/windows_update/
 
Test Windows Update functionality.

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RELEVANCY SCORE 84.8

Hi guys,
Well I've had my computer for like the past, 1 year or so.
Just like a few months ago, during August, there was a popup at the taskbar saying that windows can't download the update or something like that.
So, yesterday, I used the Operating System disc that I got when I first got my (gateway) computer, and reset everything. But, it still doesn't work!! I can't even download itunes anymore. I keep pressing the "Try again" button, and it doesn't work. The error code I get is "Code 8007000B".
CAN ANYONE PLEASE HELP ME!?
 

A:Windows update doesn't work! :(

Using 'Windows Help & Support' feature

Windows Update error 8007000b

If you receive error 8007000b when you try to install Windows Vista updates, the Windows file system transaction log has become corrupted. The transaction log is used by the Windows file system to recover when a file error occurs. To correct this update error, you need to clear the log. Here's how:

To clear the file system transaction log
Click the Start button . In the Search box, type Command Prompt, and then, in the list of results, right-click Command Prompt, and then click Run as Administrator.

In the command prompt window, type fsutil resource setautoreset true C:\. (This assumes that C: is the drive in which Windows Vista is installed. If Windows is installed on another drive, change the drive letter accordingly.)

Restart your computer.

Download and install the update again.

If the problem persists after you have followed the steps above, go to the Windows Update Support Center website to try to find more information about the error code or to request support by e-mail.

Help and Support search term: WindowsUpdate_8007000b
 

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RELEVANCY SCORE 84.8

Windows Update doesn't download from MS anymore. When I try to manually update my comp opens a new browser, goes to Micorsoft Windows Update. In the browser it sez:

"Checking for the latest version of the Windows Update software...

Depending on your connection speed, this might take a minute. During this time, you may receive one or more security warnings. Review each security warning to ensure that the content is signed by Microsoft, and then click Install or Yes to install the software."

But nothing happens. On the left side of the window, the Install Updates, View Installation History, & Restore Hidden updates is greyed out.

Any help would be appreciated...

Bill
 

A:Windows Update Doesn't Work

Hi,
That's normal if you have a dial-up connection (like me), as it does actually take about 30 seconds and then the page refreshes by itself, but 30 sec. is max for that page...
During that time you will not see anything happening (no progress bars, or hourglass) or anything, but if you're running SP2, you may get a Windows Update ActiveX download warning which you should allow...

NOTE: If it gets stuck there,
1. Try deleting your temporary internet files..
2. Setting your Internet Zone security level at Medium..
3. Adding *.microsoft.com to your trusted internet sites list..
4. Accept all cookies from Microsoft.com
 

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RELEVANCY SCORE 84.8

My computer is windows 7 ultimate service pack 1. My windows update doesn't work. I can't search for new updates because it displays the error Code 80072EE6. Therefore i can't update my windows.
 

A:Windows Update doesn't work

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RELEVANCY SCORE 84.8

I had a virus last week. I don't remember the name but it was one that loaded a .exe file with different names every time I connected to the internet. The files where something like 51xjhijm.exe or something like that. The number always changed.

Well I ran different antivirus until I get it clean. It seems to worked out.

Then every time my computer started the svchost.exe in the system went up to 100% usage of CPU for a while. I read that if I took the wuauserv from the svchost path and put separate will help to fix this. It did, but now my Automatic Updates don't work. Even if I go to the windows update website I get this error:

Please change your Internet Explorer security settings
To save changes to your settings for this website, you need to enable userdata persistence for Internet Explorer. Complete the steps below, and then click Change settings to the left and try saving your changes again.
In Internet Explorer, on the Tools menu, click Internet Options.
Click the Security tab, click the Internet security zone icon, and then click Custom Level.
In the Settings dialog box, scroll to the Miscellaneous section.
Under Userdata persistence , select Enable.
Click OK and when the security warning dialog box appears, click Yes.

Read more about steps you can take to resolve this problem (error number 0x800A0046) yourself.
I have tried all the steps posted on the microsoft to fix that error number but none of them worked for me.

I ran hijackthis to see i... Read more

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RELEVANCY SCORE 84.8

My computer was recently infected.  I think we got it cleaned, but I'm not 100% sure.  Now when I try to use Windows Update, it says computer has to be restarted; if I restart, it just goes back to the same thing.  I've tried the various windows update repair tools, and they haven't solved the problem.  If a file has been corrupted, can anyone help me resolve that?  Any other help is also appreciated.  Thanks.

A:windows update doesn't work

Please complete your topic in Malware Removal area as there are items that still need attention -fireman4it closed it on 08 April as you did not reply to any questions -See > http://www.bleepingcomputer.com/forums/t/489699/possible-zeroaccess-infection/#entry3021737 You can still request for the topic to be continued - Thank You -

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RELEVANCY SCORE 84.8

Suddenly, I noticed that Windows update no longer works. I still get automatic updates, but for some reason I can't manually update things. Anyone else seen this? If you note, they're asking to install an Active-X control, but the information bar doesn't popup to allow me to continue.

I set the security back to defaults, but that didn't seem to have an effect.
 

A:Windows Update Doesn't Work

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RELEVANCY SCORE 83.6

Hi,

I have a USB Bluetooth Dongle. I use this with XP sp3 that I keep fully updated. I did an update today, and following this my bluetooth dongle does not work.

I have used the windows update site to look at my update history and it tells me that one of my udates was this:

iAnywhere - Other hardware - ISSC (EDR) Bluetooth USB Adapter

I think that if i remove this and try again my bluetooth dongle should work.

edit: I should add that I am unable to find this program to remove it - which is why I am posting.

I have already tried to uninstall and reinstall the driver and it doesn't seem to do any good.

Does anyone have any ideas please?

Will.

I have a ghost 2003 image that I took today just before doing the windows update. I could just restore the image, but am a little nervous because I have never done it before.
 

A:Bluetooth doesn't work after windows update

Hi,

You'll be glad to know I stopped being a WUSS, and restored the Ghost image I made this morning. It was nerve wracking but went well. I'm posting here after all.

Will
 

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RELEVANCY SCORE 83.6

Hi,
I just joined the forum and this is my first post, so i apologize if it's not the right section.

I just did a major update to the system, even though about every time I update Windows, something stops working. I couldn't resist the urge...
After the update i noticed my alt gr key it's not working anymore, i guess it's been hijacked by some service or background app, but i can't figure out who's the culprit.

I'd appreciate if someone could help me before i do a system restore.

Thanks,
Roland

A:Altgr doesn't work after windows update, help!

There might be something here to help you resolve the problem Alt Gr Key Doesn’t Work on Windows 7 Anymore — A Solution | Don't Panic! – It's just IT.

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RELEVANCY SCORE 83.6

Running Belarc Advisor it told me of 4 critical Windows updates, namely KB2653956, 2656368, 2656369 and 2675157.
Going to Windows Update it indicated these plus one more KB890830 (be that as it may).
However it also stated that Automatic Update is On (as always) so how is it that I have never been informed that these updates were ready (as usual) to be downloaded and installed? Is it that Auto Update does not always work? Running Windows Update on another XP Pro computer I use on the same ISP, same router, indicated no updates needed.
Any advice please.

OS XP Home

A:Windows Auto. Update doesn't always work?

Hi -Have you looked in Windows Updates (Review Update History) to check if these items are listed as Failed OX << Red cross in circleFirst try MS Fixit tool to repair the windows updates if there is a problem http://support.microsoft.com/mats/windows_update/Please let us know how this M/soft FixIt goes -Thank You -EDIT - a few people have had problems with these 2 KB items - 2656368, 2656369The Fixit item has helped them

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RELEVANCY SCORE 83.6

all i get is blank screen that windows can't open things if i attach any logs. i also get this when trying to update windowsi also get the walmart gift card offer and other pop ups ...and generic host processes for win32 shut downs. the one intruding the most according to norton is zz87jhfda88 dot com my computer also freezes up if it runs idle too long.just tried to add the log to this post and it would not worki get Internet Explorer cannot display the webpage its the same screen i get when i try to go to windows updateswalmart gift card pop ups, windows updates will not work, gmer scans but will not save or copy, it freezes up. intrusions blocked a lot in norton. Almost always the same address trying to get in. generic hose process for win32 has encountered problem. Cant send log files from my computer so i am using another computer to send the dds and hijack this logsDDS (Ver_10-12-12.02) - NTFSx86 Run by Margo at 16:19:24.65 on Sat 12/18/2010Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_22Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.209 [GMT -5:00]AV: Norton AntiVirus *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}============== Running Processes ===============C:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\AAWService.exe... Read more

A:pop ups windows update out and attaching any log to this doesn't work

update. have tried to run combofix...i know i shouldn't have but i broke my arm since my last posting and was really really bored just sitting around. Here is the log.

ComboFix 10-12-26.01 - Margo 12/26/2010 16:11:28.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.959.268 [GMT -5:00]
Running from: c:\documents and settings\Margo.MARGO-53E48E117\Desktop\ComboFix.exe
AV: Norton AntiVirus *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users.WINDOWS\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\Margo.MARGO-53E48E117\Application Data\ACD Systems\ACDSee\ImageDB.ddf
c:\documents and settings\Margo.MARGO-53E48E117\Application Data\inst.exe
c:\windows\Tasks\At1.job
c:\windows\Tasks\At10.job
c:\windows\Tasks\At11.job
c:\windows\Tasks\At12.job
c:\windows\Tasks\At13.job
c:\windows\Tasks\At14.job
c:\windows\Tasks\At15.job
c:\windows\Tasks\At16.job
c:\windows\Tasks\At17.job
c:\windows\Tasks&#... Read more

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RELEVANCY SCORE 83.6

my touchscreen doesn't work anymore after a windows update

A:touchscreen doesn't work after update windows 10

Henny12345,Have you tried looking in your device manager to see if there are any devices that are having driver issues? if not try to see if you can find the touch screen driver under User Interfacing Devices.-Techjunky

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RELEVANCY SCORE 83.2

Hi, i've got the problem, that I can't do updates of AntiVir or Windows. When I go to the Windows update site, it redirects me to google.

So I need your help, please.

HijackThis logfile:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:09:20, on 24.01.2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HomeCinema\TV Enhance\TVEService.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Google\Google EULA\GoogleEULALauncher.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.aldi.com/
R0 - HKCU\Software\Microsoft\Internet E... Read more

A:Windows update and AntiVir update doesn't work

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RELEVANCY SCORE 82.8

I have a M58 Desktop (ThinkCentre) - Type 6209 and it's been used for taking care of my backups in a scullery in my house. I control it from my daily go-to machine in my room in the house - meaning I turn it on by WakeOnLAN and then use the remote desktop for starting up the backup - and it's been working for years. Now I upgraded to Windows 10 1709 and now the WakeOnLAN doesn't work any more ! I have checked the BIOS and I think it's set up as it should be and I've checked the setting in the network adaptor and found them OK too - but still it will not turn the machin on. Why and what should I do to make it work again ?

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RELEVANCY SCORE 82.8

Hi, My camera stopped working after the Windows 10 update. I think it's the driver so i tried installing the (only) one that lenovo offers:https://pcsupport.lenovo.com/no/es/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkp...However when I try to install it it says "no appropriate driver to be installed". This thing is driving me crazy, my touchpad was affected by this too, I can still use it but the gestures don't work. So I want to be able to repare the camera before I mess with the touchpad which is my main concern. HELP! Also, the camera does appear in the device manager so my problem isn't solved by pressing F8 which is a common solution. Thanks.

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RELEVANCY SCORE 82.8

This is my wife's computer, and when asked to help it run faster, I cleaned up the programs and tried to update windows but can't. Internet Explorer doesn't work either, it just loads the error screen. Firefox does work. I don't have any idea what to do next. Thanks. If it helps, I am more tech oriented than an average user. I have also worked with bleepingcomputer before and the previous rep made a great impression with how helpful he was.
DDS (Ver_09-10-13.01) - NTFSx86
Run by Erin DeBenedetto at 1:48:17.51 on Fri 10/23/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.2046.1556 [GMT -7:00]

FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files ... Read more

A:Can't update windows / ie doesn't work / slow computer / etc.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 82.8

The problem appeared in two different laptops (Lenovo and Fujitsu). The bluetooth hardware is not visible in device manager anymore, but unrecognized device appeared. Driver reinstall doesn't help. Driver installation setup says there is no bluetooth hardware.
PC Suite is installed , worked fine before.

How to restore bluetooth?
 

A:After Windows 7 update bluetooth doesn't work anymore.

Eventually Fujitsu went to service as it stopped booting even from CD and USB. Had MOBO replaced. Came back yesterday had win 7 installed. Everything was fine till I installed Nokia Ovi and tried to use Bluetooth. Then the same hapenned - first USB unknown device than no boot at all. I am desperate - I dont believe this is hardware (2 mobos?) but I can't access the machine at all. If this was software it should boot from Win 7 DVD - but it hangs displaying 'starting windows'. I can access BIOS setup and I can boot only some DOS emergency boot CD allowing me to copy or erase whole disc, but I can't reinstall OS. Please help!
 

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RELEVANCY SCORE 82.8

I'm trying to set up a new PC around the office, but as soon as I establish a connection to the domain, Windows Update keeps giving me ERROR: 8024402F. This may sound wacky, but I've narrowed the problem down to the clock (as in time). After checking the Event Viewer logs I found this...


Code:

Log Name: Application
Source: Microsoft-Windows-CAPI2
Date: 8/24/2011 1:02:36 PM
Event ID: 4107
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: LABPC1.******************.com
Description:
Failed extract of third-party root list from auto update cab at: <http://www.download.windowsupdate.co...uthrootstl.cab> with error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
.
Event Xml:
<Event xmlns="Error">
<System>
<Provider Name="Microsoft-Windows-CAPI2" Guid="{5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}" EventSourceName="Microsoft-Windows-CAPI2" />
<EventID Qualifiers="0">4107</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2011-08-24T18:02:36.849214800Z" />
<EventRecordID>574</EventRecordID>
<Correlation />... Read more

A:Windows Update Doesn't Work in Domain Environment

Welcome eaturbrainz { like the user name BTW.}

Links below that should address your problem.
Note they are in a random order.

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

Updating Windows Update Agent (Windows)

System Update Readiness Tool - CheckSur.log File Analyzis

Windows Update error 80244016, 8024402f, or c80003fa

Troubleshooting

How to troubleshoot problems connecting to Windows Update or to Microsoft Update

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RELEVANCY SCORE 82.8

about a couple weeks ago when I was shutting down my PC after using Adobe  soundbooth, there was a message of updates ready and will be effective on the next reboot, then the PC came back on a blue window for keyboard setting per country and my keyboard and mouse doesen't respond anymore, I tried all usb ports but nothig, could you help please? thank you Manny1971

A:USB ports doesn't work after installing windows 10 update

Can you post the actual product number from the service tag on your PC? It should be on the side or rear of the PC. Have you looked in the Device Manager to see if there are drivers missing? Have you installed the chipset driver for Windows 10?

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RELEVANCY SCORE 82.8

New Acer Aspire, but I pitched the box, so can't return it. Anyway, It initially worked fine for about a week, including Windows Update. Got to a point where every window would say (Not Responding) and resources were maxed out. I couldn't isolate the problem and didn't have any valuable info on the laptop yet. So I did a complete System Restore back to OEM spec.
I tether to my cellphone for internet. So I installed drivers and Access Manager for that. I go into Windows Update and click to check for updates. It runs for about 20 seconds then disconnects from the internet and pops up an error code. I've gone through all the steps that can be run down there.
SP1 is not installed yet.
I'm at a loss here and need help, I'm not tech/nerd savvy, but I'm not computer shy either.

A:Windows Update doesn't work after OEM System Restore

Try downloading SP1 from here:
http://www.sevenforums.com/windows-u...ful-links.html

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RELEVANCY SCORE 82.8

I've scoured the internet for answers, but wireless problems are so vast that I can't pinpoint the answer to my problem. This is what happened:

1. Internet and computer working fine as usual.
2. Windows Updater offered to update with Service Pack 1
3. I confirmed
4. After the computer restarted, I tried to go about my business.
5. NO INTERNET CONNECTION.
6. Uninstalled the Service Pack, restarted. Still no connection.

Other Symptoms (I watch House too much):

-Opening Dell Wireless WLAN Card utility spurs the following message: "The Wireless Network Adapter could not be accessed. This application may have diminished functionality as a result".
- Dell Wireless WLAN card Utility says: Radio Disabled
-Radio Configuration/Dell Quickset WiFi Catcher says:Switch: Status Enabled

So somehow this service pack did something that disabled/messed up my wireless -- and now I don't know what to do! I am running Windows Home Vista Premium, and am using an B/G/N Draft wireless chip from Broadcom/Dell.

Help would be awesome... please
 

A:Solved: WiFi doesn't work after Windows Update SP1

Are you sure Service Pack one didn't restart you WLAN Autooonfig on your PC?

http://www.home-network-help.com/wlan-autoconfig.html

Maybe you want to make sure thats all turned off since your just using the dell supplied software.
 

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RELEVANCY SCORE 82.8

At first it worked fine for all the downloads except for Tinker. But now it is all downloads--- when I try to download anything (Important & Optional) I get the following message:

Failed:
Error Found:
Code 800f0818 Windows Update encountered an unknown error


Additionally, Windows DreamScene doesn't even appear as a possible download....



I spend the last 2 months talking to Vista tech support with no luck...


Oh and this happened on both the first m15x and the replacement m15x that Alienware sent me after the first blew up

A:Vista Ultimate, Windows Update doesn't work....

bump (sorry)

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RELEVANCY SCORE 82.8

about a couple weeks ago when I was shutting down my PC after using Adobe  soundbooth, there was a message of updates ready and will be effective on the next reboot, then the PC came back on a blue window for keyboard setting per country and my keyboard and mouse doesen't respond anymore, I tried all usb ports but nothig, could you help please? thank you Manny1971

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RELEVANCY SCORE 82.8

First, I feel like I'm so close (after many hours of struggling) to getting my system back but just one more major problem...Windows Update doesn't work. I need some expert advice.

Second, sorry for the long, upcoming explanation but I think it is necessary to get meanful advice. Please be generous and read my story if you possibly can help.

How it started: I have a Dell XPS Studio MT 435 with a two HDD RAID0 system. It has three partitions: 1) C: System, 2) D: Recovery 3) Unnnamed. It shipped with Vista Home and I upgrade to Win 7 Home. HDD1 was causing errors...the RAID0 was dying. I was getting many BSODs.

I bought Acronis True Image Home 2012. I was NOT able to clone the entire disk as an image because of the BSODs. I was able to backup (sector by sector) the C: and D: partitions. I did not backup the unnamed partition.

I was also able to have Win 7 backup save off the C: partition.

I then replaced to the two hard drives (WD 640 GB) with two new hard drives (Seagate Momentus XT 750 GB) and reestablished the RAID0 with these new drives.

First I used the Win 7 recovery CD and its backup to restore the C: partition. The restore was successful but it wouldn't boot. There was no MBR. Windows didn't ask about nor put a MBR back on the system.

Next I used Acronis recovery CD and its backup to restore the C: partition. It did ask about a MBR, which I said to do. The restore was successful and when complete, it booted up to the Win 7 login. ... Read more

A:Windows Update doesn't work after C: partition restore.

1. Open Services.msc and stop the Windows Update service.
2. Open C:\Windows\SoftwareDistribution folder and delete its contents (this will remove the cache and any history).
3. Reopen Services.msc and start the Windows Update service (the above folder structure will be recreated).
4. Now use Windows Update as normal.

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RELEVANCY SCORE 82.4

Updated to Windows 10 from Windows 8.1 two weeks ago.
Had problems with Firefox.  Tried to download to replace existing Firefox.  CNET site appeared to be correct but something seemed wrong so I killed the download. But.
- The windows start menu doesn't come up when I click on the icon, but if I right-click, a text menu does appear and lets me, for example, shut down.
.- If I click on the Windows End icon in the task bar, the screen flashes but End does not come up.  Ditto for the Windows Store icon.
-  Somewhere SpyBot S&D was erased, but I was able to download it.
- If I double-click on a photo in Windows Explorer, I get a popup that lists the name of the jpeg and says Invalid Entry to Registry.  If I right click on the photo and go to any of the options the photo is opened except if I choose Photo.
- Firefox cannot properly display the Yahoo mail page, though Pale Moon and Opera can.
- I have Avast Anti-Virus and MalwareBytes Anti-Malware and when I run their scans, they find no issues.
 
SO there are a few issues that I need help with.
 

A:windows 10 problems - start menu doesn't appear, windows key doesn't work, etc

Hello,
Well the first thing you should try is to Run System Restore to before all of these problems started or to when you first installed Windows 10.
Then try to download Firefox from there website
https://www.mozilla.org/en-US/firefox/new/
Third thing is I would recommend to get rid of Avast it is low end and could be allowing virus I recommend ether McAfee or Norton Security.

Those are some things to think about
but it is all up to you when making your final decision

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RELEVANCY SCORE 82

Hi all, I recently built a new computer on the Z170 / Skylake platform from a Z77 / Ivy Bridge based computer.

I noticed USB 3.0 seems to be an issue with Windows 7, which I'm having problems with. But I also encountered problems with Windows Update, which just seems to hang when checking for updates. I assume this is Microsofts way of forcing you to install Windows 10...

Is there a way to get Windows Update working again?

A:Upgraded To Z170 Mobo, Now Windows Update Doesn't Work?

There are no issues with usb 3.0, just use usb 2.0 ports for the keyboard and mouse and install with a dvd, no issues at all.

There are millions of threads here about windows update, we can`t keep answering every single question about them

Just get windows update going and walk away, don`t let your PC go to sleep and in a week or 2 the updates will show up

But seriously, just let it run overnight and all will be fine in the morning.

Microsoft has fired all the Windows 7 update personal and are down to 1 windows 7 update server and it`s running Windows ME

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RELEVANCY SCORE 82

Hello,I was an idiot and accidentally clicked on an email link of an email I was trying to delete (knew it was a "bad" email). It then tried to open my Adobe Acrobat and I shut off the wireless connection after about 10 seconds, but it was too late, and I can no longer access Windows Update page (it just tells me IE cannot display this webpage). I also noticed that I can no longer hibernate my computer anymore. Windows Defender told me that something was trying to install and I denied permission to it. I ran Malwarebytes 1.45 with the latest updates and it found a few things which it deleted, but still can't access Windows Update. I also tried the http://safety.live.com (onecare) from microsoft and did the full system scan with that and it found 9 issues, but only fixed 2. It didn't actually tell me what those other issues were, so I couldn't manually do anything about them. Every once in a while, my expired (in Dec2009) Norton Anti-Virus will tell me I have a trojan and denies access to file "overlay.xul". I have also tried several other scanners to little or no effect (trendmicro's online scanner and hitmanpro3.5).I have hijack this installed, but have not ran it as of yet as I wouldn't be able to make heads or tails of the report anyway. I'm hoping someone here would be able to help me.Thanks in advance.

A:can't access windows update and hibernate doesn't work anymore

Hi ALT_EST,Let's first start with clearing out some temp files using TFC by Old Timer which you can find here along with instructions on how to use it. Just make sure you close and save any work before you run it as it probably will require a reboot.Please download and scan with SUPERAntiSpyware FreeDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)In the Main Menu, click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the co... Read more

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RELEVANCY SCORE 82

Hi all, I recently built a new computer on the Z170 / Skylake platform from a Z77 / Ivy Bridge based computer.

I noticed USB 3.0 seems to be an issue with Windows 7, which I'm having problems with. But I also encountered problems with Windows Update, which just seems to hang when checking for updates. I assume this is Microsofts way of forcing you to install Windows 10...

Is there a way to get Windows Update working again?

A:Upgraded To Z170 Mobo, Now Windows Update Doesn't Work?

There are no issues with usb 3.0, just use usb 2.0 ports for the keyboard and mouse and install with a dvd, no issues at all.

There are millions of threads here about windows update, we can`t keep answering every single question about them

Just get windows update going and walk away, don`t let your PC go to sleep and in a week or 2 the updates will show up

But seriously, just let it run overnight and all will be fine in the morning.

Microsoft has fired all the Windows 7 update personal and are down to 1 windows 7 update server and it`s running Windows ME

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RELEVANCY SCORE 82

I'm trying to add a Canon imageCLASS MF7470 printer to my laptop. When I plug it into the USB, Windows 7 detects it, but as unspecified. It says no driver is installed. When I do a Windows update it comes up with other imageCLASS models but not the one I have. I've tried going thru these threads to locate my options but nothing works. When I go to add printer, properties is as far as I can go cause the only tabs I get there are general and hardware. This is a work printer for a jobsite, so of course the disk has been lost at some point, but I need this running ASAP.

A:Add a Canon printer with no driver and Windows update doesn't work

Here is the driver page for Canon, just specify your OS, download drivers, install and go at it could be that MS just doesn't provide them. However Canon does for both 32 and 64 bit.

Canon imageCLASS MF7470

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RELEVANCY SCORE 81.2

hi, I know there are many in the forum who have the same problem as mine. 
 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

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RELEVANCY SCORE 81.2

Help my windows 7 laptop just keeps rebooting and i cant get to safe mode or recovery what should i do ?

A:system recovery doesn't work and safe mode doesn't work and just keeps reboting

System manufacturer and model?
 
Louis

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RELEVANCY SCORE 81.2

Help my windows 7 laptop just keeps rebooting and i cant get to safe mode or recovery what should i do ?

A:system recovery doesn't work and safe mode doesn't work and just keeps reboting

System manufacturer and model?

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