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Random crashes, wont wake up

Q: Random crashes, wont wake up

Hello, I hope this is the appropriate area to post this problem.
--------------------------------------------------------------------------------
CPU: Intel Core i5-6500 (Skylake-S, R0)
3200 MHz (32.00x100.0) @ 3597 MHz (36.00x99.9)
Motherboard: ASRock Z170 Pro4
Chipset: Intel Z170 (Skylake PCH-H)
Memory: 16384 MBytes @ 1065 MHz, 15-15-15-36
- 8192 MB PC17000 DDR4 SDRAM - Crucial Technology CT8G4DFD8213.C16FA
- 8192 MB PC17000 DDR4 SDRAM - Crucial Technology CT8G4DFD8213.C16FA
Graphics: Intel HD Graphics 530 (Skylake-S GT2) - Integrated Graphics Controller [S0/R0] [ASRock]
Intel HD Graphics 530, 1024 MB
Drive: MKNSSDRE1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: MKNSSDRE1TB, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ASUS DRW-24B1ST j, DVD+R DL
Sound: Intel Skylake PCH-H - High Definition Audio Controller
OS: Microsoft Windows 10 Professional (x64) Build 14393.576 (RS1)
-------------------------------------------------------------------------------------

I had a local shop build me a desktop a year ago.

After a while I began to experience major problems, crashing, not waking from standby, that got progressively worse to the point the machine wouldn't boot.

Perhaps it was a combination of things, not the least of which was the anniversary update. My builder took it in, did all the tests, couldn't definitely find anything directly responsible, and decided to swap out the mainboard.

A fresh reinstall of the operating system was performed and has been repeated several times since.

It seemed ok for several days, then began to experience random crashes. The machine just freezes, requiring a manual reboot. I've maintained all the latest driver and bios updates and windows updates.

Sometimes it wont happen for several days to a week, and then on a daily basis. There is no warning and no specific task I can point to that causes it...certainly not anything that would stress a cpu. Everything just stops.

Im not a gamer. My current Average Temperature is 24 C.

The other thing, also randomly but maybe not quite as often, the computer wont wake up from sleep. After leaving it idle for a while, when I come back to it I get "no signal".

I call it sleep, but its only really a description of the behavior, since I have disabled hibernation, sleep, and the screensaver.

Thru the process of elimination Ive suspected onboard graphics. Just a guess at his point. As I said the mainboard was replaced, but you dont get a new one.

I dont know where else to look.

Still, perhaps there is "something" about this particular mainboard. Ive search for answers and it seems like Im the only one on the planet with these symptoms.

What would you do?

thanks

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RELEVANCY SCORE 200
Preferred Solution: Random crashes, wont wake up

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 58.8

Windows 8 does a nasty crash and then tries to reboot. The reboot seems to hang right after it says Memory Frequency. Eventually it loads but I find one of my physical drives doesn't show up in Explorer. The main SSD works fine but my old HDD.
So far this has happened a few times a day.
If I give it some cool down time before rebooting everything loads up fine.

Can anyone please help?
Crash zip attached

Ric

A:Random crashes then 1 HHD wont show up

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:





There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website)
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard). Be sure to update ALL controllers on the motherboard!
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to ... Read more

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RELEVANCY SCORE 53.2

Ok so I have a HP Mini 110 and lately my computer has been acting strange. It wont shut down. If I try to shut it down it will act like its shutting down then re boot back up. If it goes to "sleep" (the buttons are still lit, typically the power button will just flash on and off) it wont wake up unless I use the power button.

Now this all started happening when my computer stopped or failed to update my language packs which took 28 hours to fully finish. Only 14 out of the 32 downloaded ok fine so i shut it down to just finish those that were installed. Ok so shutting down then the whole "Dont turn off your computer installing updates" then it gets stuck at 15 % then it goes to a black screen that i think said something like "initiating updates in 0 outta 321472 files" this took a good hour to finish. Then brought me back to the 15% screen then that changed to "Updates Failed" and something else, then the computer restarted.

WHAT DO I DO?? could it possibly be a virus???
 

A:Wont shut down, wont wake up if asleep, and problem with updates URGENT!!!

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RELEVANCY SCORE 49.2

I bought this laptop 2 weeks ago, it is a HP Pavillion Notebook. For about a week now, maybe even since when I got it, the laptop sometimes fails to wake up from sleep. The screen stays black, gets slightly lit up to gray, then the computer and goes through all that comes with that instead of waking up.

The event log shows a Intel(R) Dynamic Platform and Thermal Framework error.

System specs:
Windows 10 Home 64-bit
Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz
16GB RAM
Memory:
8GB Samsung 1600MHz
8GB Samsung 1600MHz

System board
80A5 91.1C

System BIOS:
F.77

The .zip folder as requested is below. Thank you for your help.

DESKTOP-GN6H44L-Sun_01_31_2016_182610_43.zip

A:Laptop Crashes sometimes while trying to wake up

Hi, if it's under warranty, you might consider returning it..

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RELEVANCY SCORE 49.2

i have an alienware m15x laptop with win7 and a couple of times a week when i wake my computer up it goes to a blue screen and crashes. after it boots up again, it says intel boot agent ge pxe-e61, pxe-mof check cable. i googled it and people said that sometimes it tries to boot from a network, so i disabled all boot options in bios except the hard disk, but im still having the error. the drive is a 64gb ssd, and it's only a few months old, so it shouldn't be that right? also, i took out the drive and cleaned it with a q-tip as best i could, even though i make a habbit of not touching the terminals of connectors and i couldn't find any dirt on it, but that didn't work either.

A:laptop sometimes crashes on wake

ok, this happened again so i took careful notice of what was happening and here's some specifics:
it showed the windows logon screen with some elements missing (like the cammera's display for aliensence) then an element or 2 went away. after about 4 seconds it showed a blue screen for about a second. i couldn't read it all, but i did make out it saying something like collecting data for a crash dump. then it rebooted and displayed the following text:
intel(r) boot agent ge v1.3.35
copyright (c) 1997-2009 intel corporation
pxe-e61: media test failure, check cable
pxe-mof: exiting intel boot agent
operating system not found

after that i power down and reboot, and aside from lost data, i can logon fine (until it happens again)

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RELEVANCY SCORE 48.8

Installed Windows 8 about a week ago - it worked fine for a few days but now crashes/restarts upon wake up from sleep. There is a 'Kernel Power 41' in the Event Viewer log. Have attached the Diagnostic Tool output file for reference. Really appreciate the help.

A:Windows 8 crashes on wake up from sleep

Download and update AMD Catalyst for your ati radeon hd 5570. The latest version is 1/23/2013, yours is dated 12/19/2012Temporary uninstall AVG anti virus completely

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RELEVANCY SCORE 48.8

I have this big problem since I have received my P50 (at least for one year now). It is a 7600HQ machine with a Quadro 1000M video card. Let's say I start my day by turning on the laptop. The laptop boots. I see the Windows login screen. If I wait a little the P50 crashed very hard. The screen shows the artifact in the screenshot I have attached but sometimes I see an even color (like yellow) instead of the artifacts. The whole system is frozen. The lights on the keyboard do not react (num lock for example). So I hard reset the laptop using the power button and this repeats for around 10 times before it is booted correctly. And after this: the P50 is rock solid. It stays on for days at a time. Multiple VM's running, 32GB memory, M.2 SSD. Fully functional. So I thought it was Windows and installed Linux. This showed the exact same behavior. Some things to consider: 1. Only happens when I turn on the computer after some down time2. Once up it is rock solid3. Seems to happen more when I connect an external monitor (immediatly after connecting the cable). Both DP or HDMI show the symptoms.But I have seen it happen while using the P50 on my lap.4. All updates installed via the System Update app of Lenovo. Inclusing all BIOS updates5. Tried the hybrid or dedicated options in the bios for the video card. No change.6. It does not happen all mornings. Sometimes it boots up fine on the first try.7. Never happens in the BIOS or boot up screen. Only when the... Read more

A:P50 Hard crashes on boot or wake up

Look in the  event viewer and see if there is a message at the time of the problem?

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RELEVANCY SCORE 48.8

W7 PC wakes up from sleep every few minutes. It didn't use to. I am the builder / owner / sole user. Investigation done so far at the DOS prompt to establish the cause:

powercfg -devicequery wake_armed
(no results returned)

powercfg -waketimers
There are no active wake timers in the system

powercfg -lastwakeWake History Count - 1
Wake History [0]
Wake Source Count - 0Other ideas to try and establish the cause with please?

Many thanks.

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RELEVANCY SCORE 48.4

My HP Media Center PC m7334n with AMD Athlon 64 X2 3800 has went to sleep and now wont wake up, mouse movement nor key punches does anything pushing power button does nothing so I unplugged it when I plugged it back in lights came on fans started and this is without hitting the power button !!! hard disk light does flash and thats it!! No other signs of life
No microsoft music like it does when it first boots. No image on monitor.turn monitor off then on it says its looking for signal . Can anyone help ????

THANKS:Jerry
 

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RELEVANCY SCORE 48

This issue has been going on for about 6 months now and I am pretty stumped. From what I can tell, ntoskrnl.exe is not letting my computer wake up from sleep or go to sleep. I have attached all the .dmp files and what not for you to look at.
I could really use some help!
Thanks in advanced!

A:Computer unable to wake up from sleep, and crashes.

Code:
BugCheck 9F, {3, fffffa8009413060, fffff800053fb3d8, fffffa800e4ed5b0}

Probably caused by : usbhub.sys
This bugcheck indicates that a device object has been blocking any IRPs from being processed for too long.


Code:
0: kd> !irp fffffa800e4ed5b0
Irp is active with 10 stacks 8 is current (= 0xfffffa800e4ed878)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800a946050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\athurx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
\Driver\at... Read more

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RELEVANCY SCORE 48

Hi All, After installing the Windows 10 Anniversary Update my PC crashes on wake from sleep. It happens about 50% of the time on wakeup from sleep. Here are the symptoms: On wake from sleep my mouse cursor is only visable on my secondary monitor and the screen is blackThe windows working icon spins on blank/black secondary monitor a few times and then the computer automatically restartsI have found a workaround by putting the computer back to sleep before the crash/restart and then waking it up againI have updated my Video Card driver (which happens automatically in Windows 10 anyway)I have emailed AMD tech support and they said it was a known issue but they are no longer updating drivers for my systemDo you have any suggestions on how to fix this issue? I have seen multiple posts for different systems on the Microsoft Tech Support website here are some of them: Windows 10 Anniversary Update freezes at lock screen when waking from sleep http://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-anniversary-update-fre...  Windows 10 may freeze after installing the Anniversary Update - Updated 8-31-16 http://answers.microsoft.com/en-us/windows/forum/windows_10-performance/windows-10-may-freeze-after-... These solutions do not work. Thanks for your help!   

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RELEVANCY SCORE 48

I've recently bought a Toshiba Satellite A500 with Windows 7 on it, and I'm having some issues with it waking up randomly. I will usually shut my computer down before I go to bed, but by the time I get up in the morning it has turned itself on and put itself into sleep mode.
Often times when I turn it on after this, the batter will have lost 10-20%, and today I just left it when I left my house this morning and when I got home it was completely dead.
So it seems that I have no way of keeping the battery charged for more than a day.
I have no idea what is causing this, and I have found a couple of other cases online where people were having this problem.
Thanks

A:Random Wake-Up

By any chance is it waking up at 8:20am?

Are you 100% positive the machine is completely shutting down and not suspending or hibernating? I know it's a stupid question but the simplest stuff is overlooked the most.

If you are 100% sure, restart your machine and enter the BIOS [F2, I believe]

Find the entry for USB SLEEP AND CHARGE and disable it.

That should fix it.

If it doesn't, check the Toshiba Web site for your specific A500 model and get the latest BIOS update [the latest should be 1.50]

If that STILL doesn't work, reset your BIOS to default settings and restart.

[reference: http://forums.computers.toshiba-euro...t=30&tstart=0]

Still stuck? let me know.

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RELEVANCY SCORE 47.6

Hi

My PC at random times normally when on the internet will freeze, i then have to shut it down by holding the computer button for 5 seconds. Another problem im having is when my computer goes into power saving mode it wont wake up when i move the mouse or press keys on the keyboard and again i have to switch it off by holding the button in for 5 seconds. im on vista ultimate and ive reinstalled it and i still get this problem. any suggestions?

Thanks
 

A:PC Keeps freezing and wont wake up

please give us the specs of u're computer or the brand and model #, it is hard to help fixing something if u do not know what u are fixing.
 

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RELEVANCY SCORE 47.6

Hello

I need your assistance with wake on lan.

hardware
Asrock b75m B75 mobo, realtek NIC onboard, win 7 x64.

issues
I could wake the pc before so i assume the tools are working and the configuration is correct. Wol in the bios is active and the option in the nic driver in the OS too. The system is setup to enter sleep mode automatically.

The last attempts to wake the pc up were unsuccessful though. The sleep led was buzzing but sending the magic packet didn't do anything.

What could interfere with wakeup? Is there maybe a bios bug? Or an OS/driver issue?

A:PC wont reliably wake on lan

It could be a driver issue or it may be caused by a firewall blocking the relevant port. Try to temporarily disable your firewall and test.

Also, try the wake on LAN from a clean boot mode (Bar any applications that are needed in order to get it to work) and see if that resolves anything. If it does then a third party application will be interfering.

Troubleshoot Application Conflicts by Performing a Clean Startup

Josh

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RELEVANCY SCORE 47.6

hello i was creating a slide show to put on a dvd and when i was done i went to switch off my computer accidently hitting the sleep button and i hit the restart button and went to work came back but it was still acting like it was asleep my computer say no signal check power cable and such so i've unplugged everything and i have even tried the default analog monitor with no success i switched of my system from the back for about 30 seconds then powered it again and then it turns on switched itself off then turn't itself back on what is happening?

Edit: the mouse and keyboard have no power when i switch the computer on but i have lights in my machine which are working and so is the cd drive. I was wondering if this could be a power supply issue or maybe a motherboard issue.
 

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RELEVANCY SCORE 47.6

Got an Inspiron 6000, XP home sp2. When I let the battery run down (or whatever) and the puter hibernates it won't wake up and keep the files that were still open. I basically have to reboot it and find that everything is gone. Yes, I have low battery alarms set, but sometimes I underestimate the time it takes to get plugged back up.

Is this a hardware problem? Puter is still under warranty.

Is this a Windows problem?

I just need some general direction, don't know where to begin w/tech support if it is a hardware problem.

Thanks!
 

A:wont wake up after hibernation

Are you saying that you keep using it until the battery is flat and shuts down from alck of power...or as you say hibernates and when you get the main power back on or restart it you files are gone that you were using?

You can go to Control Panel under power Management and set the alarm to warn you way before it gets that low....if it gets so low then your files won't be saved
 

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RELEVANCY SCORE 47.6

hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing

A:screen wont wake

Hi,

This is likely a video card driver issue (or driver issue in general) not responding to to power state transitions correctly. I would expect you'd be getting 9F related BSOD's, however, it's always a possibility.

First thing I am going to recommend is that you update your video card drivers to the latest version (depending if you have AMD or nVidia) is the website you'll want to visit.

Regards,

Patrick

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RELEVANCY SCORE 47.6

I have windows 7 ultimate. anyways I have a problem waking my computer monitor up. things I done.

1. went to power saving mode and turned off everything keep everything on.
did not work
2. updated video card did not work.
3. went to device properties and checked network video card properties to see if there was a settings to keep computers awake no luck.

Plus a different issue my computer keyboard acts weird its like I hit different shortcut keys when i am typing messages. keyboard worked great for xp and ubuntu. just problems with windows 7 uninstalling and reinstalling keyboard drivers did not help.

A:wont wake up from sleep w7

Hi, this from another post covers your problem:-



Quote:




Hi, since this revolves around "hibernation" lets take a look there. Your hibernation settings are contained in a file "hiberfil.sys" and if it is corrupt could be the cause of your problem (none of this will do any harm). Lets clear the file:-

Open a CMD prompt (as administrator, accessories right click command prompt select "run as administrator)

At the prompt type:-
Code:
powercfg -h off press enter
reboot to take effect
This will disable hibernation and clear the hiberfil.sys file.

After reboot open another CMD prompt (as administrator, as above) and type:-
Code:
powercfg -h on press enter
reboot to take effect
Now go to this site and apply the recommended settings for power saving (inc hibernation) read it all.

http://www.vistax64.com/tutorials/63...-problems.html

Hopefully this will resolve your problem.(don't worry about the vista applies to 7 as well)
__________________

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RELEVANCY SCORE 47.2

I have a Logitech G15 keyboard with a built in lcd screen that works fine when I start my computer but it will not wake up coming out of sleep mode. It displays the logitech logo but will not do anything else. If I unplug the usb cable it will reset and work fine. I spent two weeks going around and around with logitech tech support and the best they could do was give me a discount on a refurbished keyboard. I've updated and back dated drivers as I was getting bsod's traced to an old keyboard driver and everything works ok but it would be nice if I could get the clock to work. Any suggestions?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 2
Processor Count: 4
RAM: 8190 Mb
Graphics Card: NVIDIA GeForce GTX 570, 1279 Mb
Hard Drives: C: Total - 238472 MB, Free - 108058 MB; D: Total - 953865 MB, Free - 209165 MB; E: Total - 286164 MB, Free - 150856 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-MA78GM-US2H
Antivirus: ESET NOD32 Antivirus 6.0, Updated and Enabled
 

A:keyboard lcd screen wont wake up

I'd suspect a driver glitch, likely related to the other driver issues you were having. The only solution for such issues is typically a fresh OS install.
 

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RELEVANCY SCORE 47.2

My computer will go into screen saver, but after a few hours the monitor will shut off, I am assuming sleep mode altho I dont have it set to do that. If it has only been a few hours I can move the mouse or hit any key and the monitor will come back on and all is well. If it has been over nite I can click the mouse or hit a key and the desktop will come up but I cant open any programs or start firefox. Using the start button and trying to restart or shut down will not open and occasionally all I get is a black screen. When I do have the desktop and try to open a program it gives me a message like "a window cant be opened" or it cant find the file...and a few others....This has been a few weeks now and the only solution is to manually turn the computer off, then on again. It will restart everything and all is well. I have taken to just turning the computer off when I am done but I sure would like to go back to leaving it on in screensaver mode.I updated the latest video driver about a week ago, but that didnt help. I used system restore and restored it back about a week before this started happening and that didnt help either.Here is the latest HJT logfile, I have no clue what it means and appreciate any help with it, or any other ideas...tnx...Logfile of Trend Micro HijackThis v2.0.4Scan saved at 4:43:50 PM, on 6/5/2010Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v7.00 (7.00.6002.18005)Boot mode: NormalRunning processes:C:\Windows\sy... Read more

A:Computer shuts down and wont wake up

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 47.2

Hello

I have windows 8.1 and noticed that my pc wont wake up from sleep after a long time. For example afte 10-20 minutes it wakes up. But after 1 hour it wont wake up. Even if i disaple sleep mode, the monitor wont wake up.

I have tried sever things that found online thought I have not yet been able to solve the problem..

Any ideas??

Thanks!

A:Windows 8.1 wont wake up from sleep

hello ,it maybe be that the harddrive is set to turn off and you are not doing the right function to trun it back on ,try settin to not turn off ,see pic

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RELEVANCY SCORE 47.2

I been having this trouble for some time and I been looking and looking with no success for the cure!
I have win 7 X64 but and when I put my computer to sleep and I wanna wake up the computer, the screen will go black and the HD light will constantly stay on and I cant wake up the computer. so what I have to do is reset the MB by removing the battery then it will start. so I know its the MB, what settings do I have to look for to fix this?
I dont have that problem on my other computers not even my pent4 computer!

PS sorry I didnt know what section to post this in, so sorry if its in the wrong section.

A:after sleep computer wont wake

Are there any messages in your event viewer?

Are you running the most current Video Drivers for your card?

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RELEVANCY SCORE 47.2

This happens primarily when I am playing a game. The screen turns off, pressing the keyboard or the mouse does not do anything. I have to hit the power button to get out.

I checked all the sleep and power settings, everything is set to never.
Here is the DxDiag file.
Anyone know?


Code:
------------------
System Information
------------------
Time of this report: 6/8/2014, 16:54:43
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
Language: English (Regional Setting: English)
System Manufacturer: Gateway
System Model: DX4831
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz (4 CPUs), ~2.9GHz
Memory: 6144MB RAM
Available OS Memory: 6072MB RAM
Page File: 2684MB used, 9456MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
Di... Read more

A:Monitor goes to sleep, wont wake up

Try another video cable.

Try the monitor on another system. Try another monitor on your Gateway DX4831 system.

Swap out video card.

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RELEVANCY SCORE 47.2

Hello

PC, HP Pavilion a6318 running with Win 7 32

PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the keyboard, but won't if the sleep mode is created by the PC

Yesterday, I removed all Energy option and let the PC running the whole night. When I came back, the screen was still the same as when I left, but no control from the mouse and keyboard. My only solution is to press the power button 4 sec and restart the machine

Any solution I could try?
Any help truly appreciated

MT

A:PC wont wake up after sleeping time

Quote:
PC won't wake up with keyboard or mouse. It will if I had press the sleep mode from the
keyboard, but won't if the sleep mode is created by the PC


What does the power button do? Wake it up, Resume Windows, or cold boot? I'm wondering if it is
actually going into hibernation. It might be worth double checking your power plan, which
probably includes HP's extensions. Is this a desktop? (That's what the model number brings up.)





Quote:
Yesterday, I removed all Energy option and let the PC running the whole night. When I came
back, the screen was still the same as when I left, but no control from the mouse and keyboard.
My only solution is to press the power button 4 sec and restart the machine



This sounds like a freeze up, not a response to a power state transition. Check the Windows
System Event Log. You may see something like this:
------------------------
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 10/28/2011 4:53:48 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: Abe-Lappy2 Event Id: 41
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the
system stopped responding, crashed, or lost power unexpectedly.
-------------------------
You will probably also see this event, logged by eventlog:
--------------------------------------------------
Source: EventLog
Date: 11/6/2011 1:19:24 AM
The previous system shutdown ... Read more

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RELEVANCY SCORE 47.2

i read through the first 5 pages lookin for this thread but was unable to find one. i got a new HD hannspree monitor a little while back and noticed a while later that if i ever need to reboot, the power light goes orange like its in power saving mode, but it wont wake up when the computer does, i have to physically turn it off and back on. ive tried swapping the drivers out for it but didnt seem to have any effect, im not entirely sure the video driver has anything to do with the monitor shutting off.

thanks for the help.

adam

A:goes into sleep mode but wont wake

  
Quote: Originally Posted by adamlh


i read through the first 5 pages lookin for this thread but was unable to find one. i got a new HD hannspree monitor a little while back and noticed a while later that if i ever need to reboot, the power light goes orange like its in power saving mode, but it wont wake up when the computer does, i have to physically turn it off and back on. ive tried swapping the drivers out for it but didnt seem to have any effect, im not entirely sure the video driver has anything to do with the monitor shutting off.

thanks for the help.

adam



Adam

The video driver provides the signal to keep the monitor out of standby so if it is corrupted somehow it might not be able to come out.

check the driver in device manager

Ken

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RELEVANCY SCORE 47.2

HelloI have windows 8.1 and noticed that my pc wont wake up from sleep after a long time. For example afte 10-20 minutes it wakes up. But after 1 hour it wont wake up. Even if i disaple sleep mode, the monitor wont wake up.I have tried sever things that found online thought I have not yet been able to solve the problem..Any ideas??Thanks!

A:Windows 8.1 wont wake up from sleep

Have you tried hitting the power button.
It varies from one machine to the other, but I have a few here that react that way.

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RELEVANCY SCORE 46.8

After I put the pc into the sleep mode and then try to open with on and off switch, I can't get in windows 8.1. I get no video signal (image), but the pc stays on. I've been using since 2 days a new video card and I installed the drivers from installation cd. With my previous video card, I'd not suchlike problems.

A:Windows 8.1 wont wake up from sleep mode!!!

Maybe it's just really sleepy? *hears drum being hit in background*

sorry...erm..yeah was too tempting.

To my knowledge there is no real clear reason as to why this happens. You would think in so many OS systems with the wake/sleep function that they would had perfect it by now huh? You may get some people suggestion checking your drivers, energy/wattage issue/etc. I personally don't believe any of that though myself. If it can operate while you are on it just fine but you turn it off and it won't come back on it sounds more like an OS issue than anything else.

I used to have the same issue with an old old Acer Aspire 5720z. I never found a real solution to it either.I truly think the only "cheaphax" here would be for you to just disable sleep mode.

You could see if this helps you any but I highly doubt it will.

Sleep States - Available on Your Windows 8 PC[1]=Power%20Management

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RELEVANCY SCORE 46.8

sometimes the computer wakes up just fine - sometimes not. is this a windows 7 issue or is the computer at fault. cutting it off, then back on always works (so far)
Flounder410

A:sleep mode in windows 7 wont wake up

Sleep/hibernate/standby problems are usually caused by corrupt video drivers
I would start by replacing that

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RELEVANCY SCORE 46.8

We have contracted something, and my wifes email (hotmail) was even accessed. MSN sent us a verification....

I need help, trying to get the machine to come on... I believe I have a restore on remote HD, but not sure how to start?

Wont and F3 or F10 get me to some safe mode???



I'm currently on my work laptop....

A:Sony VAIO / Windows 7 wont wake up?

F8 gets you to safe mode. Are you trying to access her pc via remote desktop?

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RELEVANCY SCORE 46.8

Hope im putting this in the right thread.

I have a Compaq Presario CQ50-110US laptop with Vista.

have not had any problems with it until a few minutes ago. I was moving it so I closed the lid and unplugged the power cable with it still turned on. Whenever I do this it goes into some kind of sleep mode which I can sometimes get it to wake up from and other times I have to reboot. I couldnt get it to 'wake up' so I tried rebooting, waited a few seconds and started it back up, but it still seems to be sleeping.

It will start up and I can hear stuff moving around inside, the power button and the internet-connection button both turn on, but the internet-connection button is orange instead of blue (only does that while in sleep mode that ive seen) and the screen remains black. Also the button to toggle the touch-pad on/off lights up but it does not respond to hitting it.

Ive tried rebooting it 3-4 times but it never 'wakes up' and the screen remains black.
 

A:Laptop wont wake up rfom sleep.

http://forums.techguy.org/windows-vista/687072-compaq-laptop-wont-wake-up.html
 

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RELEVANCY SCORE 46.8

Hi, I get this issue everytime. USB ports automatically disable after wake up, I need to open device manager and manually disable/enable USB3.0 host controller. Error Code 43  Is there any solution ? Regards

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RELEVANCY SCORE 46.8

This is a new one for me. My friends monitor doesn't wake up when its in screen saver mode. Have ran AdAware and Spybot. I have also looked for anything funny in the properties to adjust the screen saver and power settings. I have found nothing unusual there. My friend was running an aquarium screen saver. But when changed to a windows screen saver, it did the samething again after a while. She has to shut down the PC at the power button to get her desktop back.

Any ideas?
 

A:Monitor wont wake up from screen saver.

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RELEVANCY SCORE 46.8

A few weeks back I upgraded my laptop and since then my computer started acting weird. My battery had until then been perfect, but now it drains during one night when computer is turned off, sleeping, closed lid etc..Also, as soon as I let it rest, close the lid or simliair it wont wake up again. The keyboard lights are on but notning except a hard reset works.Sometimes I do the hard reset and find that the internet webpages sometimes are "saved" and opens up when I power up again.The fan has also started to wound alot more recenlty.My guess is that some downloaded upgrade caused this but I dont know how to fix.I have tried downloading all the latest drivers etc.I have also tried a ton of tips from different forums regarding power settings, hybernation and such but nothing works.All of this happened right after the bad update so I know that the problem is not the battery itself..Thank you

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RELEVANCY SCORE 46.8

Hi recently my Dell screen has not been able to wake up from an extended sleep. The laptop starts up but the screen remains blank. The only way I can get the screen on is to reboot the computer. I've had this issue for a week now and it has come out of nowhere. I've tried updating my drivers as well as many other things I have seen online and nothing has worked. My laptop is running windows 8.1
 

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RELEVANCY SCORE 46.8

Howdy all, I seem to have the worst luck with my PCs either not sleep or they wont wake up! lol my current issue is not waking up, every night I put my pc to sleep and the next morning when I click the mouse or push a key either nothing happens or the tower lights up and fans kick on but the screen stays black. and I must power down and restart

I have all new video drivers, I have a feeling it may be my keyboard because sometimes the keyboard doesn't shut down when the pc is put to sleep. It still has all its lights on. It is a Merc steel series gaming keyboard,

The only other weird errors I get in my event viewer are these, and they have to do with windows search.

Eventid 1006 The Windows Search Service has failed to create the new search index. Internal error <4, 0x80070002, Failed to add project: C:\ProgramData\Microsoft\Search\Data\Applications\Windows\Projects>.

The Windows Search service terminated with the following error:
The system cannot find the file specified.

Eventid 7023
event id 7034

The Windows Search service terminated unexpectedly. It has done this 37 time(s).

Any help would be great!

A:Windows 8.1 wont wake up from sleep mode

Hello jdude,

I has this issue once as well. I added AHCI Link Power Management - HIPM/DIPM to my Power Options. Setting it to HIPM+DIPM stopped this for me. You might give it a try to see if it may for you as well.

AHCI Link Power Management - Enable HIPM and DIPM - Windows 7 Help Forums

Hope this helps,
Shawn

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RELEVANCY SCORE 46.8

I just bought this laptop and I am having an issue with it waking back up from sleep. I have to restart it to get the screen to turn back on. Has anyone had similiar issues and found a solution?

A:Lenovo Edge 2 wont wake up after sleep

same problem,  would love to have an answer for this

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RELEVANCY SCORE 46.8

I had this problem and so have tons of other people looking for a way to fix it. You close your laptop lid only to discover - sometimes.. not all the time, the PC will not wake up from sleep. Hitting buttons, moving the mouse, nothing works. You wind up hard booting the system to get back in.

My solution involved checking that Sleep mode under Power Options was actually activated to begin with. People don't want the PC going blank on them so they set all options to Do Nothing under "Change what happens when I close the lid". This is the wrong thing to do. I had everything set to Do Nothing. What should have been checked was Sleep. This will put the PC into sleep mode and you can wake it up by moving the mouse.

However we don't want it to work this way. We want to close the lid and have the PC not go into sleep mode at all. Even if under "Choose when to turn off the display" and "Change when the computer sleeps" and all your power plan settings are set to "Never", some PC's will still give you a black screen when you close the lid as if your going into sleep mode. As if something is clearly not working. It's not really going into sleep mode. It's fooling you. It's wonky. I have been unable to determine the cause of this but if actually activating sleep mode fixes the problem, then so be it. The next step will be to get out your shotgun and blast the sucker - nobody wants that.

Because this sleep mode did sometimes work under "Ch... Read more

A:Laptop wont wake up after closing the lid - A Solution

Try turning fast start up off: Fast Startup - Turn On or Off in Windows 8

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RELEVANCY SCORE 46.8

My laptop wont wake up when it went into sleep mode. I have to press the power button to turn on the laptop everytime it went into sleep mode. 

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RELEVANCY SCORE 46.8

Windows 7 laptop will not wake up after sleeping. The screen is black and the power light is on but pressing any key will not wake the laptop. I must instead restart the computer manually.
Please help, thanks
rickshaw
 

A:Solved: Laptop wont wake after sleeping!

Turn off Hybrid sleep in Power Options by the steps below:
1. Go to Start, type power options in the Start Search box and then press ENTER.
2. Click "Change plan settings".
3. Click "Change advanced power settings".
4. In the popup window, expand "Sleep".
5. Change "Allow hybrid sleep" to "Off".
6. Click OK.

Please check if the issue can be resolved.
Also, check out this site for some other troubleshooting tips:

http://annoyances-resolved.blogspot.com/2009/08/laptop-wont-resume-from-sleep.html

I hope this helps!

Brett M,
Windows Outreach Team
 

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RELEVANCY SCORE 46.8

Hello all,

recently my windows xp(sp2) has just encountered a massive set of problems that all started appearing all at around the same time.
1. I cannot install/uninstall any programs, ANY programs, be it warcraft 3, firefox, or word processing applications or anything. What happens is the installer starts up, then when it starts to install or uninstall, it just hangs there completely.
2. Programs that are in use on the computer crash randomly. MSN messenger randomly crashes and just locks up itself and all conversation windows. IE sometimes hard locks itself without prior provocation. Firefox, ms word, windows media player... anything and everything hangs at random intervals.
3. Interestingly enough, when any program hangs, even taskmanager (ctrlaltdel) is unable to close the locked up program. It is stated there as not responding, but when i click end task either of two things happen: a) taskmgr ignores my request entirely b) taskmgr ITSELF hangs (the title says "windows task manager (not responding)"
4. Computer cannot shut down. Clicking the shut down icon on the windows menu lags the entire computer and the menu to restart shutdown or log off never appears. As a result i have taken to manually pulling the plug. Obviously this cannot continue.

I have avast4 which is updated and there doesn't seem to be any viruses or spyware. Also when a program hangs, it doesn't take up more cpu than normal; cpu usage always remains the same (around 0 to 10 for me)... Read more

A:Random crashes, taskmgr crashes, cannot install/uninstall

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RELEVANCY SCORE 46.4

Hello,

I have a new Dell laptop with Win7 Enterprise which BSOD's every once in a while when I hit the power button. I previously changed the power button to Hibernate. It does not always BSOD every single time. It sometimes BSODs when going to, and sometimes when waking up from Hibernate.

The zip file is attached (I hope I did it correctly).

Thank you for your help.

A:Random BSOD when computer going to hibernate or wake up from one

Hi dmash.

The BSODs (all of them) reports that it is caused by Intel(R) Dual Band Wireless-AC 7260 driver.

Code:
BugCheck E4, {1, 85d04848, 0, 0}

*** WARNING: Unable to verify timestamp for Netwsn02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwsn02.sys
Probably caused by : Netwsn02.sys ( Netwsn02+fe298 )

Followup: MachineOwner
---------
But, the fact is that the driver is very latest.

Code:
98617000 988e4000 Netwsn02 T (no symbols)
Loaded symbol image file: Netwsn02.sys
Image path: \SystemRoot\system32\DRIVERS\Netwsn02.sys
Image name: Netwsn02.sys
Timestamp: Tue Feb 18 21:41:48 2014 (53038644)
CheckSum: 002BBFE0
ImageSize: 002CD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
So apparently it is not the right cause of the BSOD, and something else is causing the network blockage, making PROSet fail and causing the BSODs.

And when McAfee is present there, the first notion definitely goes on it, as it keeps an user safe from threats over network by blocking the network!

Uninstall McAfee Using McAfee Removal Tool. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Let us know the results.

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RELEVANCY SCORE 46.4

my desktop PC has been giving me a hard time with random crashes and BSoDs (mostly crash/reboots, sometimes BSoDs). they started in October 2015 and have become more frequent overtime. the crashes/reboots are mostly when the computer wakes from sleep; most of the time, it just reboots after waking up and showing the login screen, although i had one or two BSoDs instead of a sudden reboot at the login screen. i also had one BSoD while viewing a Flash-based video in Firefox.

motherboard: Gigabyte GA-B85N Phoenix WiFi
CPU: Intel Core i5-4670K (not overclocked)
memory: 2 x 8GB Crucial Ballistix Sport
storage: 128GB Plextor M5M PX-128M5M mSATA SSD + 1TB Western Digital RED 6GB/s IntelliPower 2.5in
PSU: Silverstone ST45SF-G SFX 450W Gold
GPU: Sapphire Tri-X OC R9 290X 100361-2SR

i have attached the DM Log collector Tool report to this post. i have also kept a log of my crashes and attempted fixes here:
https://docs.google.com/document/d/1...it?usp=sharing

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RELEVANCY SCORE 46.4

So I'm starting to have a few problems on this PC I just built about 2 months ago. The first problem is, sometimes when my computer falls asleep, it won't wake up, at all. I end up having to do a hard reset whenever this happens. This just started happening a few days ago out of no where, and it usually happens only like once or twice a day. The other problem I have is sometimes my audio will go out. It only happens when I have it on mute, but it doesn't always happen though. And when this happens, I end of having to hit the reset button and restart the computer.

I should note, I feel these problems may be related in some way. But that's just me, I really have no idea. When the audio goes out, if I right click on the little speaker on the bottom right corner, and then click playback devices, my playback device (My monitor, ASUS VE248h) isn't listed. And of course, it's listed when the audio IS working.

After I started getting the audio issue, I attempted to update my audio drivers, but the program crashed in the middle of the update. And now the computer tries to update every time it starts, but it always has an error and never completes. My audio still works fine though, except for when it goes out of course.

I realize these problems are probably pretty vague, but I'm just throwing them out there. Maybe somebody will have some ideas.

A:2 random issues. Sometimes when PC falls asleep, it won't wake up, and

Try updating the Display and audio driver (again), from Windows Updates or the PC or device maker's Support Downloads webpage.

If display driver doesn't solve Sleep issue, and it's set correctly at Control Panel>Power Options, then try Sleep Mode Problems - Vista Forums.

You may need to reinstall the Video and sound card or adapter.

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RELEVANCY SCORE 46.4

Been getting a BSOD occasionally usually when waking up after sleep. Tried installing new drivers, don't know if I got all of them. Here's the minidump report I could find, not sure I did it right. Just followed guide here http://www.bleepingcomputer.com/forums/topic176011.html best I could. Any help would be great. Anything else needed, just let me know. Thank you much.

BSOD itself had this error: STOP: 0x6 F4 (0x15 3, 0xfffffa8005B7BB30, 0xfffffA8005B7BE10, 0xfffff800479C5F0)
Microsoft ® Windows Debugger Version 6.2.8229.0 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump\041212-12589-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17727.amd64fre.win7sp1_gdr.111118-2330
Machine Name:
Kernel base = 0xfffff800`0441d000 PsLoadedModuleList = 0xfffff800`04661650
Debug session time: Thu Apr 12 21:22:05.740 2012 (UTC - 6:00)
System Uptime: 0 days 1:52:47.004
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.....
TRIAGER: Co... Read more

A:BSOD after sleep wake-up, random times

Do you have a registry editor......and are you comfortable in the registry?

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RELEVANCY SCORE 46.4

Hello,

First time posting here, so please bear with me as I attempt to upload the requested files created by the SF program instructions.

I will get a BSOD when restarting or waking from sleep. I'm in the process of getting my video card replaced via RMA from EVGA. They're sending me a GTX 460 SE. Also, I'm working on getting the PSU replaced as the voltage was showing a bit shallow in the 11.82-11.88 range according to HWMonitor. Thermaltake says it's within ATX specs but they're willing to RMA anyway. System is about 4.5 years old that I built myself.

Reckon we'll start with y'all suggesting how to resolve. I've resorted to shutting down and powering down rather than putting to sleep which seems to have stopped the BSOD that occurred during restart. I can restart without a BSOD now. SFC doesn't show anything but these 2 entries with everything else reporting OK:

2012-11-04 08:06:59, Info CSI 0000028b [SR] Repairing corrupted file [ml:520{260},l:64{32}]"\??\C:\Windows\PolicyDefinitions"\[l:24{12}]"inetres.admx" from store
2012-11-04 08:06:59, Info CSI 0000028e [SR] Repairing corrupted file [ml:520{260},l:76{38}]"\??\C:\Windows\PolicyDefinitions\en-US"\[l:24{12}]"InetRes.adml" from store

I only did verify and I do notice an issue with changing options with IE 9 - states "Some settings are managed by your system administrator" but I'm using the only account I ever c... Read more

A:Random BSOD - Restarting & wake from sleep

Welcome
It appears to be a driver, you reports are consistent. That being said they name a driver which is not the true cause. Our mission is to determine the true cause of your BSODS and correct driver. Lets start with a test.
Take this test which works equally well with Seven or Vista
Driver Verifier - Enable and Disable - Windows 7 Forums

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RELEVANCY SCORE 46.4

Hello,

It as been a while for me with these two problems which I was not able to solve for my self.

1) when I wake the pc after it's been on sleep mode all night, it wakes up but no display. the screen has a small blue light that stays on after the pc wakes up, but after a few seconds it comes back to blink. ( all the while the screen is black), then i am forced to reset then screen comes back.

2) there also seems to be another problem, which I am not sure if related or not. recently I think after the big windows 10 update, when I watch videos either on pc itself or youtube, there seem to be a random slowdown/stuttering/ fps drops or what ever... this happens just for just 5-10 seconds each time.

i have tried delete and reinstall the gpu driver, but it didn't work. i should mention that games does not suffer that problem.


my rig:
Operating System: Windows 10 Pro 64-bit (10.0, Build 10586)
System Model: X58A-UD3R
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz (8 CPUs), ~2.7GHz
Memory(DDR3): 12288MB RAM
Available OS Memory: 12286MB RAM

A:No display after wake up+ random video stuttering

Press the Win Key+X choose Device Manager. Expand Display, Write down the Video chips make and model# (ie) AMD or nVidia.
Usually you would go to the Motherboard Manufacturer site GA-X58A-UD3R (rev. 2.0) | Motherboard - GIGABYTE to download drivers but Gigabyte does not have Video drivers on their site for this legacy motherboard.
Go to the video manufacturers site and type in your make and model# of your video chip and download the latest driver.

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