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Brother DCP 7020 Printer

Q: Brother DCP 7020 Printer

My brother DCP 7020 printer will no longer print the printer just keeps restarting over and over. I am running win7 Home Premium 64 bit

RELEVANCY SCORE 200
Preferred Solution: Brother DCP 7020 Printer

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A: Brother DCP 7020 Printer

will no longer print the printer just keeps restarting over and overClick to expand...

is this when you first switch on ?
or when you send something to print

does it photocopy ?

user manual
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7020_EN_1154.PDF

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RELEVANCY SCORE 78

Hi i have a brother dcp 7020 and a brother hl 2040 printer and they take the brother tn 350 toner cartridge. and i got a bottle of toner a while back and i have been trying to refill the cartridge they say you can. i just refilled it just the other day and all it will print gray all over the page or it wont print anything at all because it over inks the drum with toner. so it just says there is dust on the drum and it wont work. dose anyone know how to do this. any help would be appreciated.
 

A:Brother DCP 7020

bump
 

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RELEVANCY SCORE 76.4

Recently I built a custom desktop for a friend of mind and installed everything he needed. The os on that system is Windows 7 64-bit. The other day, he emailed me explaining he had a problem printing to this printer from his desktop. Tonight, I called him and worked him through running remote desktop so I could work on his computer remotely(since he lives 4 hours away). I tried everything I could, but couldn't get the printer to actually work. Whenever I print something, in the printing information screen, it tells me an error almost immediately, which leads me to believe that there is a compatibility or driver issue as opposed to the printer itself, especially because it worked on his old desktop. I re-installed the drivers, had him try different wires and usb ports, but yet there is still a problem. According to the troubleshooter, it says there is a problem with either the wire or the printer itself. I even changed the printing port of the computer within Windows and that didn't help. I see it very unlikely to be either. Is there anyone else with this problem or anyone that might have a solution to it?

P.S. He has three printers hooked up, so there may be some conflict there?

Any Help will be appreciated!

A:brother dcp-7020 Pritner Problems

  
Quote: Originally Posted by ZJE123


which leads me to believe that there is a compatibility or driver issue as opposed to the printer itself, especially because it worked on his old desktop. I re-installed the drivers, had him try different wires and usb ports, but yet there is still a problem. According to the troubleshooter, it says there is a problem with either the wire or the printer itself.

P.S. He has three printers hooked up, so there may be some conflict there?


Hi there,

If compatibility driver is concern try to check the manufacturer's website to get the latest driver of the printer. Here is the link from their website http://welcome.solutions.brother.com...rod=dcp7020_us that might help to figure out the exact problem.

You can also use this Uninstall Tool their recent TOOL release.

Even how many printer is installed in the desktop, it may never affect or to have a conflict were each printer has a designated driver.

Hope this one can figure out the troubleshoot.

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RELEVANCY SCORE 63.6

Hi,

Hope this is the correct Forum for Printer questions.
Is it ?

Have a 5 yr old Brother printer (HL-2140) which uses a TN-360 ink Cartridge.

A Brother branded "high yield" TN-360 goes for about $ 50. Wow.

I see that Amazon carries several other non Brother, but supposedly compatible
TN-360 cartridges by mfg. names I've never heard of.

Much, much cheaper.
Am willing to try one, but am very uncertain which of the brands to go with.

Anyone have any experience with non Brother labeled "compatible" cartridges ?
Any good ?
Which Brand should I try, perhaps ?

Note: It's almost worth buying a brand new Brother printer instead !

Thought on ?

Thanks,
Bob

A:Brother Printer and Non-Brother Branded Ink Cartridges ?

Hi, again:

You will likely find that the answer to this question falls into 2 major camps:
Only use OEM, branded ink from the printer manufacturer (or a trusted, high-volume, reputable seller), OR
It's perfectly fine to use knockoff, refurb, non-branded
I don't know anything about Brother, as I have been using HP printers/all-in-ones since the days of the printing press.

No matter which brand, in the printer industry, the ink/toner is how the manufacturer makes its money, not on the hardware.

There are many factors in the risk:benefit calculation, such as budget, volume of printing needs, need for optimal performance, etc.

My own personal experience for relatively heavy home/home office use is that it is not worth skimping on the cost of discounted ink/toner.
There can be serious quality issues with the cheap stuff (even branded, refurbished ones).
And there can be quality issues even when buying "new" OEM ink/toner from 3rd-party sites or even brick and mortar big box stores (the items may be legit, but they are stale).
If the price seems too good to be true, it probably is.
HP has a terrific ink/toner program -- 2 or 3 mouse clicks and I have the products on my doorstep 1 or 2 business days later, with free shipping. The price is highly competitive, and the ink/toner is always fresh and high-quality. This works very well for me.

Your mileage may vary, of course....
Cheers, MM
P.S. Did you resolve the other issue reported HERE??? If so, it helps us (a... Read more

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RELEVANCY SCORE 57.2

I have Windows Vista Home Premium 64 bit version and the install of the Brother DCP 7065DN is causing me grief.

The copy and scan functions are operable, but not the printer function.

I am logged in as Administrator in Vista.

Printing a test page returns an "access is denied" message.

So I try to open as administrator and trying the Print test page, returns message "Printer not installed"

I have tried the XP compatibility mode as well as XP and Win7 printer drivers but no success.

I have had no problem installed the printer on another hard drive with Win 7

Brother says my Vista is corrupted and contact support.microsoft.com . How nice, Doing a web search, it seems that Brother definitely has compatibility issues with Vista judging on all the posts. Unfortunately I see few solutions.

Any takers out there?
 

A:Brother Printer DCP 7065DN printer driver won't install

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RELEVANCY SCORE 53.2

i just got a Brother MFC-4420C multifunction printer, i went onto the Brother site, downloaded the drivers, etc. and tryed 2 run the driver, and got this messgae, any1 know why? thanks :
 

A:Brother printer

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RELEVANCY SCORE 53.2

Today i found my brother HL - 1210 printer no respond, any suggestion?

Davidnaoe

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RELEVANCY SCORE 53.2

hey guys,

i just recently bought a brother all-in-one printer (model # MFC-495CW) and was wondering how to use the feeder on the top of the machine to do couble sided copies/scans?

if you could help that would be awesome
 

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RELEVANCY SCORE 53.2

My brother printer won't print double sided ever since my hard drive crashed. I have a new hard drive now. I completely uninstalled printer and started over from scratch. Updated software and driver. My iPad will print to the printer and do double sided printer but not my laptop. What else can I do?
 

A:Brother printer

Please post only one thread relating to your problem. Posting multiple threads for the same problem makes it difficult to help when suggestions are spread across multiple threads, and it is against forum rules.
 

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RELEVANCY SCORE 52.8

after clearing paper jam my Brother DCP-130C the printer doesn't work and on the LCD panel i read "print unable 50, see user guide, etc.."
I couldnt find the meaning of the 50 code and Brother do not recognize it.
Where can I find the explanation in order to repair the problem if possible?
Tanks
 

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RELEVANCY SCORE 52.8

I am trying to print a trial balance using peachtree DOS program and the above printer.

It prints alright but extends every page of trial balance into two pages. For every page, it prints
the last line on the next page and then goes on to next page. I am trying to say that
it uses 4 pages for 2 pages of print material. If it can print 2 more lines on a page, then it can
accomplish this task in 2 pages. At present the printer setup will only allow 60 lines/page.
Is there a compression code that I can use to increase the no. of lines that the printer will
print per page?

Any help will save me half the no. of pages.

Many thanks.

Best regards,
Gulab Gidwani
 

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RELEVANCY SCORE 52.8

I am unable to print envelopes using Word 2010 on my Brother MFC7840W printer. Envelope info is sent from computer and received by printer, but envelope exits printer without any print.

Printer seems to work for all other printing functions.
 

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RELEVANCY SCORE 52.8

I have got a problem with a brother 1660e printer. When you print a page only the top 1/4 of the page prints off. I have replace the drivers, and check versions can seem to find anythin wrong with it!

Any help appreciated.
Cheers
rutter
 

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RELEVANCY SCORE 52.8

I tried printing a PDF document from Windows 8 PDF reader but continually got the following message. The printer drivers are installed and I can print from both notepad and Microsoft Word making it strange that I cannot do the same from the PDF reader (built into Win8). Any suggestions will be welcome.

A:Brother HL-2170W Printer

Anyone else having problems printing from the Win8 PDF reader?

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RELEVANCY SCORE 52.8

I am not able to send faxes with my Brother MFC-3360C printer now. I dial; it stops; screen read "RECEIVING" and that's it. Any suggestions? TU
 

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RELEVANCY SCORE 52.8

Hi, I'm new so hopefully I give you enough info to help me.

I bought a new Brother printer (MFC-7480DN) and connected it first to a Mac and then to my PC. I can't get the wireless to work and it's too late to return it but it is under a year if I need to use the warranty.

I do not have an IP address! I have been through ALL of the troubleshooting on their site. I have reset the Network settings a million times and printed the Network Config page a million times as well. (Dramatized) My printer works flawlessly when connected and I have the correct drivers. I can access the printer settings from their software while connected without a problem.

Here is what the Network Config page says:
Node type: Brother NC-8200h. Ethernet 10/100BASE-TX
Node Firmware Version: Firmware Ver.1.00 (10.10.22)

IP Address: 0.0.0.0
Subnet mask: 0.0.0.0
IP Gateway: 0.0.0.0
Boot method: Auto
Boot Tries: 3
IP Filter: Disabled

Under Protocols:
They all say Enabled except IPv6 and LLTD, Those are both disabled.

Also, when I go through the settings on the printer itself Network->Status->Inactive.

There is more but it's a lot to type so please let me know if you need anything else off that page.

I have also tried to set the IP address myself. I put in 192.000.000.192 because I read that was the default for Brother printers, that did not work. I also set the Subnet mask to 255.255.255.000 while I tried that.

How do I make this work? It's d... Read more

A:Brother Printer does not have an IP address

One more thing I tried

I just went into the Printer control menu on my computer and went to "Properties" as the Administrator. Under the heading Port. I picked a port that was not being used. It is called a "Standard TCP/IP Port" and it's IP is 192.168.1.17
I thought this would be ok because another Brother printer I don't have trouble connecting to is using one of the other similar ports.

So then I changed the IP address of my Brother printer to this.. Still isn't working but now when I go back to that spot, my printer's model number is showing up and I feel like I might be getting somewhere, just need a little more info.
 

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RELEVANCY SCORE 52.8

anyone got any experience with this machine? I called the tech support line - and it was a total waste of time. Ready to return the product if I can't get some answers to envelope printing problems
 

A:Brother MFC9420 printer

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RELEVANCY SCORE 52.8

All my colors are printing with the exception of the black ink! All wells are full of ink
including my black! I can't get it to print from WordPerfect,WordPad, etc.
 

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RELEVANCY SCORE 52.8

If you are having any query related Brother Printer Support dial Brother Printer Support number 1-800-889-3692 and Get 24X7 Brother Printer Support with Brother Printer Support technical support team.
 

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RELEVANCY SCORE 52.8

It will not print when I select print from computer or will not print when I try to copy. But it will print if I scan and then select print. I am elderly and know very little about computers and printers. Thanks for any help you can give me.
 

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RELEVANCY SCORE 52.8

Hi All!
I have a Brother P-Touch PC label printer and I am using Windows 7 32 bit Ultimate. Brother does not have a driver for Windows 7 and it appears neither does Microsoft. Since I have a considerable stock of label cartridges I would love to continue to use this printer. Any ideas on how to make the printer work again?

Thanks in advance, Ed

A:Help with Brother P-Touch PC printer

Hi whats the full model number of the printer? have you tried installing the driver in compatibility mode?

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RELEVANCY SCORE 52.8

Can anyone tell me ......... whenever I start-up (ie turning on the electricity), does the procedure cost ink?

A:Brother MFC-J5910DW printer

Only if it performs a self-test that prints a page, but the ink usage would be extremely minimal.

Regards,
Golden

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RELEVANCY SCORE 52.8

Hi All,
I'm trying to install drivers for my Brother MFC 210c printer.
I have uninstalled the old drivers, unplugged the printer, and tried to install the new drivers, BUT ... I get error code 0x80040705? Installation process is terminated.
Any help would be greatly appreciated.

A:Brother Printer error

Hi after uninstalling the driver check the the registry under local machine>software> find the printer name driver,, I mean see if there is any left over there..
you can also try to use revo uninstallator Revo Uninstaller - Free software downloads and software reviews - CNET Download.com to remove the previous printer driver.. obviously the uninstallation is leaving leftover files..

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RELEVANCY SCORE 52.8

My Brother printer, Model MFC J825DW, will only print the very top of the page
 

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RELEVANCY SCORE 52.8

I had a paper jam in my Brother MFC 5440-CN. Cleared the jam, but printer still wouldn't print. It was balking because it thought that three of the ink cartridges, which were all at least 1/3 full, were empty.

Usually I've been able to get it to print anyway, but this time I gave up, finally, and replaced the cartridges with new ones; also I unplugged and plugged it, made sure the paper tray was just right, and then - ta-da! - got it to print a page.

Foolishly allowing this success to go to my head, I decided to run the printer through a cleaning cycle, after I printed out a test pattern that was a little bit off. At that point, the printer beeped several times in its charming shrill, high-pitched way, and ever since has been displaying "Unable to print - see troubleshooting and routine maintenance chapter in user's guide". Also, it won't shut down unless unplugged.

There wasn't much that was relevant in the guide, other than things I'd already tried. When I plug it back in and try to print something, it makes a ratcheting sound that is not part of its normal printing sounds, so I turned it over and put some oil on a horizontal metal rod that must be part of the paper feeding mechanism. This did nothing except guarantee greasy print-outs if I ever get this thing going again.

I attempted to reinstall the drivers. The Brother Solution Site says to download them and choose "desktop" for their destination, after which you ca... Read more

A:Brother printer on strike

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RELEVANCY SCORE 52.8

Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).

Help.

A:Brother Printer Offline

Did you try uninstalling/reinstalling the print driver?

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RELEVANCY SCORE 52.8

My computer won't work with my Brother (MFC- L2740DW) printer. It keeps throwing up an error box:

Printer not activated error 30

So the question is...How do I activate my printer?
 

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RELEVANCY SCORE 52.8

I have a Brother dcp 165c printer and cannot get the magenta cartridge to work. I have tried cleaning it via the ink management option but nothing happens. How can I manually clean the nozzle and/or print head? Thanks.
 

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RELEVANCY SCORE 52.8

Hi everyone, please guide me in solving this problem..!
Before, I can automatically scan files directly to email as an attachment by just going to scan button and go to "scan to email" and it will just appear directly but now i can't do it automatically. I can scan now but by just manually clicking "scan and camera wizard" this thing works but it just appear to be save as a file not directly to email as attachment. it takes me too long to scan many files. hope you could help me.
 

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RELEVANCY SCORE 52.8

Regarding imy Brother printer MFC-J430w...stopped working for no explainable reason.  I was using it wireless.  I plugged it in to see if it would start printing again.  I have tried driver update in Windows 7 to no avail.  Does anyone
have any idea how I can reconnect with my printer?  Please. 

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RELEVANCY SCORE 52.8

Hi everyone,

A few months ago I bought a new laptop (Compaq Presario C700, nothing special), which brought me my first (sometimes frustrating) experiences with Windows Vista. I now want to use a printer my uncle gave me; a Brother HL - 1030 Laser Printer.

Now my problem: I can't install proper driver software.
I have the software, but it won't install. It says that NT 4.0 drivers are blocked by an enabled policy on my computer. I've found something on that on this forum (http://forums.techguy.org/windows-vista/766895-solved-nt-4-0-driver.html) but when I enter a port name, it says: 'the network path was not found.'

I've also searched on the Brother site for help, but they don't have any driver support for Windows Vista and the only service program available for download is to uninstall driver software

I'm a little nooby, but I put in effort to try and solve this.
Please help me do this and get a nice drawing I made as a reward

Greets,

Guus Evers, Breda, Holland.

 

A:Installing my Brother printer

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RELEVANCY SCORE 52.8

When printing, the printer box opens and says "printer off line" when it isn't off line. This happens about every 3rd print job. Any ideas? Regards
 

A:brother hl630 printer

Hiya

Have you made sure that the Plug that goes into the printer and PC is secure? It may be loose.

Also, what version of Windows are you running? Now, go to Control panel | System. Device Manager. Under Printers, is there a yellow !

Regards

eddie
 

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RELEVANCY SCORE 52

Model: Brother MFC-9440cn Printer/Scanner/Fax
PC's: Windows 7 32bit

It was working before I went in to check on it its connected to a network of about 6/7 computers all of a sudden its not printing. So I check all cabling and troubleshoot it, it says something like "unable to find printer on the network". So I reinstalled the drivers and on the installation it detects the printer fine but same issue after install. So I decide to try the scanner and it works fine.... Im not one to use faxes so i didnt try that but im assuming the printer alone is the issue so any tips on how to fix it?

Thanks in advance for any advice.
 

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RELEVANCY SCORE 52

How do I install my labeler from disc (in Drive E?) to Windows 10?

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RELEVANCY SCORE 52

I successfully set up a Brother mfc-615w wireless printer on an Acer Win 8 laptop. Initially I was able to print. The next morning I tried to print from Wordpad and a page from the web and got no response. Briefly on the upper right of the Wordpad screen (after I sent the note to the printer) a message appears saying "Brother MFC-615W printer in error state". I do not see any other reference to an error on the printer screen or computer screen. Any assistance would be greatly appreciated. Thank you in advance.
 

A:Brother printer in error state

Could somebody please give me a hint as to where to start looking for a solution to this proble? Thank you.
 

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RELEVANCY SCORE 52

Don't know what this section is for??

A:my printer is a brother mfc j430w is this compatable

ic1743 Sorry to put you off, but you've come entirely to the wrong forum with these questions. This forum is about HP equipment, not Brother, and we deal primarily with the Windows OS, not Android. Plus, the Nexus phone is made by Google, not by HP. You should actually do a Google search for Nexus forums. Good Luck

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RELEVANCY SCORE 52

I have a new laptop and I'm trying to install my brother printer/scanner and I can't istall it using the CD provided, it says this:
so I tried to look for its driver and I found this one: click here
and my problem is it doesn't have the installer for the scanner... The OS I'm using is Windows 7 Home Premium SP1 64-bit, I can't find the software which is the "paperport" that would allow me to scan documents/pictures...
 

A:Brother Printer/Scanner software

You downloaded and installed the "Full Driver & Software Package?"
 

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RELEVANCY SCORE 52

I have a brother printer Mfc-j265w with the screen saying unable to init 4f. I have search the web for a fix. The fix said to clean the encoder strip check for foreign objects, and to reset the machine. While doing these steps I found that the printer head will not move from the far right. Can I get some help with this or is my printer toast? Thank You for your help Larry

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz, Intel64 Family 15 Model 6 Stepping 5
Processor Count: 2
RAM: 2039 Mb
Graphics Card: Intel(R) Q965/Q963 Express Chipset Family, 384 Mb
Hard Drives: C: Total - 76216 MB, Free - 44887 MB;
Motherboard: Hewlett-Packard, 0A60h
Antivirus: AVG AntiVirus Free Edition 2015, Updated and Enabled
 

A:Solved: Brother Printer Problem

You've probably seen this
http://fix-your-printer.blogspot.de/2012/10/solvinf-error-code-4f-on-brother.html

It might be worth trying this
http://tricks-collections.com/reset-all-models-of-brother-printers/
 

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RELEVANCY SCORE 52

when printing a document, i am trying to save ink....so i choose 300 dpi and choose save toner ink.
print my doc and all is okay.

BUT when I go back to print another document
i need to reset 600 to 300 and re click save toner ink,

i know there is a way to set this so it stays
as my sister with same printer has done it.

so how is it done?
can anyone help me?
 

A:brother hl 2140 laster bw printer

Look in the printer properties and check for those settings, and you may want to ask you're sister if she remembers how to do it?
 

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RELEVANCY SCORE 52

I have a Compaq Presario R3000
I have a Brother MFC-7829N Network Printer
The computer and printer have a wireless connection

The Brother printer is a multi-function printer - fax, scan, copy, print
Fax, scan and copy all work. Printing does not.

Everything was fine until I ran a full scan of my Kaspersky Internet
Security 2009 program. After that I am unable to print via wireless.
I don't know if the 2 are related or just a coincidence.

If I connect a parallel cable on LPT1: the printer works fine.

I have cancelled all open print jobs.
I have turned off, unplugged and restarted the computer, printer,
router, modem.

I am wondering if I have a corrupt dll file or a connection has been
disabled.

Thanks for the help.

Debbie
 

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RELEVANCY SCORE 52

I have a Brother Laser All-In-One, the MFC-7420. It's been a great printer for me for about 2 years now.

The problem started after I installed a new toner cartridge. Ever since then it has been printing small dots down the left side of anything I print. They are about 1/16 of an inch in diameter and spaced about every 3 inches.

I've looked around on the web and found other people having the same problem with Brother All-In-Ones but I've not found a solution.

Any ideas?
Thanks,
JTN
 

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RELEVANCY SCORE 52

Hi. I bought a Brother DCP-J315W and set it up to print via my wifi - it worked fine initially. A couple of days ago I tried to print something - but nothing: a message on the PC said that the document couldn't be printed. I tried via USB cable - still nothing. So I reinstalled the software from the CD-ROM and reset the wifi network (even though the LCD showed no problem - full signal). The wifi indicator on the LCD still shows full signal and the report that is printed out after wifi setup shows all OK. But although I can now print via a USB cable, still no luck via wifi. A bald 'cannot print the document' window: SO annoying, as it was working and I haven't done anything in the interim to stop it from doing so (I was away for Christmas and haven't used the PC (Win XP SP3) since I last printed successfully).

Any ideas why the printer now refuses to accept printing via wifi? In Control Panel/Printers, it is shown as being online. Change to offline, back to online. No joy. I can't see what else to do. A message when I go through troubleshooting steps (in vain) tells me to consult my network administrator - which only makes me angrier, this being a home machine!

Advice gratefully received! if it worked once, what's got into it all of a sudden??!

Thanks,

Martin
 

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RELEVANCY SCORE 52

I have a ink jet Brother mfc240c printer. Recently it stopped printing yellow ink. I replaced the cartridge and still no yellow ink comes out on print outs. All other colors print fine (black, cyan magenta), just not the yellow.

I have tried cleaning the print heads and a deep power clean, through the menus on the printer itself. The ink monitor shows all ink levels to be full.

I am using compatible brother ink cartridges and haven't had an issues out of them for the 3+ years I have owned the printer. Any ideas on how to get the yellow to print again? I talked to Brother tech support and they said they could only help me after I had bought "genuine Brother ink" and was hoping the forum here had some suggestions of things I can try before buying some "genuine Brother ink".

Thanks for the help.
 

A:Brother Printer Not Printing Yellow Ink

Don't know much about printers myself, but if I wanted to get this fixed I would probably just phone up Brother but tell them its genuine ink, they won't know any different. If they want to take it in to look at just say no, it wil cost you anyway if its 3+ years old and would probably be cheaper to replace it anyway.
 

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RELEVANCY SCORE 52

My Brother MFC-420cn has an error message that says "Unable to Clean". As a result, it won't print, fax, scan, etc. I've tried everything I can, but nothing has worked, and the Brother documentation is insufficient. What can I do to either get it to clean, ir override the cleaning function?
 

A:Brother MFC-420cn all in one printer problem

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RELEVANCY SCORE 52

Printer has worked fine for over a year and has now stopped working: won't print test page, says it is not installed, can't uninstall it, can't do anything with it. Advice please..

Tony C
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 70935 MB, Free - 21068 MB; D: Total - 67352 MB, Free - 52474 MB; G: Total - 953865 MB, Free - 552933 MB;
Motherboard: Acer, Inc., Chapala
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:cannot get printer to work. Brother HL - 2142

what happens when you install the software ?
 

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RELEVANCY SCORE 52

Hi
I have a Brother DCP 750CW Printer. It is connected via Lan to the router. I have a laptop in another room that connects via wireless to the router - no problem at all. However, it will not print on the printer (wireless)? I can see the printer in my 'printers' control panel, but it says offline.
I have looked at properties but the 'use offline' is not checked.

I've tried:
-uninstalling and reinstalling the printer
-turning the printer off and on again
-turning the router off and on again (at the same time as the printer)
-tried to use the net tool from brother. It says there is an error that can be fixed, but when I click to fix it, it tries for a while then says 'error occurred, program must close'.

I've tried a few other things, but can't remember...I've been here for the last 3 hours

I have also looked online and searched for help, but result was 0

Would appreciate any help anyone can offer!
Thanks
 

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