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Flex 14 - Touchscreen not working on Lenovo Flex 14 Laptop.

Q: Flex 14 - Touchscreen not working on Lenovo Flex 14 Laptop.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 124

I've had this computer for a couple months now and recently, my touchscreen has been on and off--sometimes it works, sometimes it doesn't-- and I have no idea why. The touchscreen function just randomly stops working. I've tried searching for solutions, but to none avail. Has anyone else experienced this problem? Does anyone have a solution?

A:Lenovo Flex 3 14'' Touchscreen Not Working?

Hi Gvee,
 
Welcome to Lenovo Community!
 
We are sorry to hear that touchscreen is not working in your Lenovo Flex 3.
 
Please do confirm which operating system is running on your laptop.
 
Best Regards,
Poojitha.
-------------------------------------------------------------------------------------------------------------------
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RELEVANCY SCORE 124

Hi Team,I have Lenovo Flex 2 14, which is not working touch screen. I have try all mathoed but unable to fixed it.1)  HID- compliant touchscreen is not present in device manager2) Not found USB Touchscreen Controller (A111) Really disapointed about this  Kindly share the proper solution to fix it. where i found driver .exe file for install the same. I'm on now Windows 10. thanks Birbrata  


























Device Manager.jpg ?249 KB

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RELEVANCY SCORE 122.4

Hi everyone, The touchscreen of my idepad flex 14 stopped to work suddenly. I have upgraded to Windows 10 recently and  didn't have any problem but now the defect came up. I have checked the device manager and the HID compliant touch screen driver is there (Version from 2006) and seems to be ok. I have tried to upgrade the driver but Windows says that is the latest version. Is there a driver from Lenovo for the touchscreen device? I really would appreciate any help. Thanks,Mike   

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RELEVANCY SCORE 122.4

Installed Windows 10 on it, and it didn't fix it, reset to Windows 8, no fix, upgraded to 8.1 and still no fix, all updates and drivers installed, tried the device manager thing, yet still no touchscreen response. It doesn't even show up in device manager. Also, now the display, doesn't cover the whole screen, there are black bars all around the edges. 

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RELEVANCY SCORE 122.4

The touchscreen on my ideapad flex 14 laptop is not working. I've tried uninstalling the driver in device manager and then restarting my computer. I've also checked that all drivers are up to date. I'm on wondows 10 and I think it has worked since the upgrade (though I'm not 100% sure). Any ideas?

A:Lenovo Ideapad flex 14 touchscreen not working

Welcome to the Forums Bevvy! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 121.2

I have a year old Lenovo Ideapad Flex 4-1470 laptop.  The computer works perfectly, however the touch screen does not work all the time.  Some of the keys on the keyboard won't work, some areas of the screen do not register my finger everytime, etc.  I took it to the place of purchase (Office Max) and they ran a diagnostic check that came up perfect... the computer is working like it should.  I have a warranty on the computer for 3 years trough SquareTrade.  I don't use the touch screen really at all (only use it because it's there), but I'm annoyed that it doesn't work correctly because it's only a year old.  Any suggestions on a fix?  I can't find a calibration reset for the touch screen or any kind of up system reboot.  Any help will be appreciated.

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RELEVANCY SCORE 118.8

Nothing different happened between turning off the computer & turning it on to keep working & yet all of a sudden the touchscreen doesn't work?? It's almost as if it was turned off? Is that a setting that can be turned off or does this need to be fixed or something?  So annoying!! 

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RELEVANCY SCORE 108

Recently my touchscreen of my laptop stoped working. I reset the laptop and everything, looked for solutions online, but I cant find any solution. Sometimes it worked again out of nowhere. But i prefer that it works all the time. So if anybody has a solution? Thank you in advance!

A:touchscreen Lenovo ideapad flex 14

Same problem here. The touch screen suddenly stopped working this evening. Reinstalled chipset but to no avail.

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RELEVANCY SCORE 107.2

My laptop keyboard (Flex 14-Ideapad) not working. When I use wireless keyboard it works in a bizarre way. 
I have tried following :
1) Removed the battery & unplugged laptop. Pressed power button for more than 30 s.
2) Onscreen keyboard working in same bizarre way like wireless keyboard.
3) From Control Panel, selected Ease of Access Centre, than selected Ease of keyboard use & unchecked all check boxes.
4) From login of laptop, selected Ease of access centre & unchecked use of laptop keyboard.
 
All the above things are not working.
Kindly advise.
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 106.8

Hi, since a few weeks i had an issue with my Flex 140D Notebook - the touchscreen doesn't work. What i've done was to uninstall the 3 USB-Devices below the HID-Section and the Touchscreen itself and rebooted the System. I did also an "Reset", see the link below, for the Mainboard but it doesn't fix the problem. Can someone give me a hint ? OS: Win 8.1 Pro Regards Mike http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/touchscreen-not-working-windows-8-len...

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RELEVANCY SCORE 104.4

Hi,unfortunately thetouchscreen on my flex 14d stopped working. My system settings says that touch is available. I tried to reinstall the drivers, installed all updates, but nothing happened. I never received an error message or something else.How can I use the function again? I am using windows 10.Many thanks for your help!

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RELEVANCY SCORE 104.4

very frustrating issue just started very recently - have a refurb flex 2-15 laptop that is two years oldafter booting up i can login only with main keyboard, 10 digit numeric does not work at all, num l˘ck is ltafter logging in, i have no access to the keyboard whatsoever. i have run diag, virus scan, lenovo ˙pdates and ?indows (8.1) updates.i am thinking its a driver issue, but maybe not. what could it possibly be?hopeful that someone has had this issue and resolved it. thanks,looking forward to a solutiondavid

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RELEVANCY SCORE 103.6

 I don't have the touchscreen drivers anywhere in my device manager and wacom drivers has a code 10 of being unable to start. Windows 10 is up to date and the Wacom drivers is the latest one. Already tried uninstall the wacom drivers and restarting, tried reinstalling the drivers from the website after uninstall it, and looked everywhere for a solution. 

A:Lenovo Flex 5 - Wacom Device code 10 and missing touchscreen drivers

Found out that in order for the Windows 10 installation to detect the PCIe SSD, you have to go into the BIOS and change the SATA Controller Mode to AHCI.  Now that only leaves the Wacom drivers having a code 10 and the missing touch screen drivers.

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RELEVANCY SCORE 103.2

Hi, I know this question has been asked before and Ive looked at about 10 posts off this board so far and none of the suggestions for a fix are working. Bought my Ideapad 2 years ago and dont use it very much as its possibly THE worst laptop ive ever owned. Just want to get the touchscreen working so i can sell it and buy something else.  So if anyone has a recent fix for the latest update i would be very appreciative! Thanks in advance

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RELEVANCY SCORE 103.2

I  have an Ideapad Flex 15.
 
Since I upgraded yesterday to Windows 10, I have lost the touchscreen ability I had up to that point on Windows 8.1. On search for pen and touch, I was given this message on a system information page: "No pen or touch input is available for this display." I have looked in device manager under Human Interface Devices. Expanding the view to show hidden devices, I see "HID compliant touch screen." When I click to get device status, this is the message:
 
"Currently, this hardware device is not connected to the computer. (Code 45) To fix this problem, reconnect this hardware device to the computer."
 
How do I do that? I note a similar problem in Windows 8.1 on this posting:
 
http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/touchscreen-not-working/c48cda2...
 
Does anyone have any idea how to reconnect the hardware device -- or at least to solve this problem? Thanks!
 
 
Mod's Edit: Added model to Subject line for clarity










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A:Ideapad (Flex 15) touchscreen not working on upgra...

I solved the problem here for my sister's Flex 14.Press Windows+X and open Device Manager, go to Mouse and uninstall USB touchscreen.Solved the problem here...

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RELEVANCY SCORE 103.2

The Touchscreen of my Flex14 Notebook is not working.I tried all hints like deinstalling the HID Interface Device Drivers.I also took out the battery.After all I went back to factory setting. - touchscreen / tabletPC still not working.I reinstalled Win 8.1 and made upgrade to Win 10 - touchscreen still dead.How can I test if touchscreen hardware is functional.Any suggestions or help would be much appreciated. Best regards Siegfried

A:IdeaPad Flex 14 Touchscreen not working after upgr...

Welcome to the Forums Invertore! 
 
Press Windows+X.
- Select Device Manager.
- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.
- Restart your computer.
- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that ?Star? button below to award a Kudo if I helped. If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 100.8

Hello, I followed the other thread of someone who had this same prroblem, but the solution did not work for me. In my device manager under mice and other pointing devices > there is only: Lenovo Pointing device I have tried:configure pen and touch settingsuninstalled and re-installed HID- compliant touch screen tried reverting to a previous verion of windows performed a system reset I can't get ahold of the lenovo support phone line.. I use the touch screen feature daily and it has affected my work, any help is appreciated!  

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RELEVANCY SCORE 97.6

Hi i got a question regarding the compatibility of the charger of lenovo flex 4 to the flex 5. I want to order the flex 4 charger because it is much cheaper than the flex5 one but i dont know if they re compatible. They look exactly the same so can someone please enlighten me??  

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RELEVANCY SCORE 97.6

I am currently using a Lenovo Flex 3 1470 and the keyboard for it stopped working and now I can't type any numbers or activate any function keys. I have spilled tea on my laptop and got it wet in the past so I am now looking to get my keyboard replaced.  I have managed to find some Flex 2 14 inch US keyboards on eBay for less than $20 that look exactly the same as the one on my laptop, but I can't be certain unless someone confirms.  Are the 2 keyboards the same? 

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RELEVANCY SCORE 94

I just got a new laptop last week, and i got the pen, but i am having issues with the sensitivity. I don't know if i accidently un-installed a driver for the pen, but all i have is the wacom pen desktop app for it. I've tried it in Paint 3D and the sketchpad, and still no sensitivity. I am trying to also work with Paint tool SAI, and it is not working for that either. I've tried everything to fix this, and i just can not. The pen works by itself, but i need sensitivity for me to work with my artwork properly. Please Help!

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RELEVANCY SCORE 94

Hi all. So 2 days ago I was using the laptop for some course work, I then went asleep for maybe 2 hours and when I woke up I was unable to use the touchpad or kyboard. Now I had this issue before but it seemed to fix itself after a day or two. So far I have reset the computer while keeping all my own files, updated, deleted, reinstalled the drivers multiple times, removed the keypad to ensure the ribbon wasn't loose etc etc. I have since been able to get the touchpad to work by messing with the drivers but the keyboard remains the same. I oticed I am able to use it when either the laptop is held at an angle or if the screen if opened up almost flat. I'm guessing this is a driver issue but I can't for the life of me figure out how to resolve this. The laptop is a few years old so no warranty. I've done a lot of reading online about this issue and it seems many people have had the same problem but no posts gave me any real solution. Any help is very much appreciated. I relly don't know what to do now. 

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RELEVANCY SCORE 93.2

Dear experts,My keyboard has completely stopped working and cannot activate it with any Fn key... what should I do? how can I fix this please? Greatly appreciate your urgent help!

A:Lenovo Flex 2-14 keyboard not working / URGENT HELP PLEASE

Hi,
I do have this symbol on my space bar, but still my keyboard is not working and cannot activate it. Can you please help me with a solution? Thanks.
 
Mod's Edit: Merged this post with existing thread on keyboard issue.
 

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RELEVANCY SCORE 93.2

Hi,  I'm having issue with my laptop flex 2-14. my webcam is not working, it says that the camera it used by other program.i already updated the driver, i also uninstall and reinstall the driver. nothing happens. i also tried to turn on the privacy settings for the webcam, still not working!!! i cant use my skype Windows 8 Could you please check what would be the issue?THANKS

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RELEVANCY SCORE 93.2

My sound on my Lenovo Flex-2 15 has not been working at all lately, despite the fact that I have downloaded both sound drivers. I have Windows 10, which I installed shortly after getting my laptopn refurbished in September 2015. (It came with 8.1.) Please let me know of any solutions that you have found to work. Thanks,Jeff

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RELEVANCY SCORE 93.2

I spilled water on my laptop a few days ago. My screen was fine at first, but then (I assume) water got into some part of the hardware. Now the display is barely visible. I think it could be the inverter board that was affected, but I want to know how to fix it/what part(s) I need.In addition, my keyboard doesn't work. The touchscreen keyboard doesn't work either. I can tap on the keys, but nothing shows up. What is affected so that I can't even use the touchscreen keyboard? Any advice would be much appreciated.













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A:Lenovo Flex 14-- screen dim, keyboard not working

Welcome to the Lenovo Community !
 
Water spilled into a laptop can cause a variety of problems as well as short  circuits.  It would be difficult to pin point exactly where your problems lie.  I suspect though that laptop isn't thoroughly dried out yet which maybe part of the problem.  I would suggest you open it up and let it continue to dry out, before proceeding further.  For your reference here is a link to your model's Hardware Maintenance Manual.......
 
https://download.lenovo.com/consumer/mobiles_pub/ideapad_flex14flex15_hmm.pdf

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RELEVANCY SCORE 92.8

MY computer had been acting very slow for a while and nothing would start up, and if it did it would take literrally five minutes. Now it will not go to start up screen and it will stay on a black screen. I can move the mouse and I can see the mouse arrow, but no matter how long I wait, it just stays there. Any ideas on what to do?

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RELEVANCY SCORE 92.8

Hello, I recently purchased Lenovo Flex 5 (14") laptop (Part Number:  80XA0011US). This comes with 16.0GB DDR4 2133 MHz and 1TB 5400 RPM+128GB PCIe SSD.  My question is as follows: Can I upgrade the Hard Drive to more capacity like 256 GB SSD or 512 GB SSD in future? If yes, can I get this done via Lenovo Support or do I need to do it on my own? Basically, I just want to know if the System provides me the ability to upgrade Hard Drive - both HDD and SSD. 













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A:Regarding Lenovo Flex 5 (14") Laptop - Upgrade SSD and HDD Possible?

Hi dacoffee,
 
Welcome to the Community Forums.
 
Yes you may upgrade your Flex 5-1470 SSD to 256 and 512 GB capacity for your future need.
Tech support can only assist on information and the original parts tied on the warranty but not on doing the upgrade nonetheless you have us here in our community to help you do your upgrade if needed.
 
Hope this helps answer your query.
 
Regards
 

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RELEVANCY SCORE 92.8

Hi All, Need some help regarding my flex 5 laptop. Got it 3 days from a deal from a retailer, laptop has everything I want except the display. The colors of the display are very much faded/washed out even on 100% brightness. faint blue looks gray, blue looks like teal. Quite annoying. I compared the screens with my old laptop ( T410) and there is a big difference in the colors. Is it due to the hardware or because of some windows/lenovo settings? Below are some of the details of the PC: Flex 5-1470 (Type 81C9) Laptop (Lenovo) Machine Model : 81C9000EUS 2GB NVIDIA GeForce 940MX Graphics Intel« Core? i5-8250U Processor 14" Touchscreen LED-backlit IPS FHD (1920 x 1080) Display Any help will be appreciated.

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RELEVANCY SCORE 92.8

MY computer had been acting very slow for a while and nothing would start up, and if it did it would take literrally five minutes. Now it will not go to start up screen and it will stay on a black screen. I can move the mouse and I can see the mouse arrow, but no matter how long I wait, it just stays there. Any ideas on what to do?

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RELEVANCY SCORE 92

the Airplane button on the keyboard has not been working since update to windows 10 and the energy manager software which came in win 8.1 version 1.5.0.20 is unable to gauge reset ( calibrate the battery). i recently noticed lenovo released energy manager and airplane mode fix for other laptops http://support.lenovo.com/in/en/downloads/ds103640 like flex 3, should i install this update will this solve the problem. Battery is in dire need of calibration. 

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RELEVANCY SCORE 92

Hello, i am using an hdmi to hdmi cable to try to connect to a Benq projector. i use the same cable from my tv box to the projector with no problem but when i use the lenovo flex 5 15 it will not recognize it. I can use an older computer to the benq with the blue PC connector and it works also, am i missing something or is my hdmi not working properly?thanks

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RELEVANCY SCORE 92

I recently updated to the Windwos 10 Fall Creators update (Build 1709, 16299.125), and as soon as I updated, the graphics driver failed and switched to the Microsoft Basic Display Adapter. I tried updating and rolling back the driver without success. My driver right now is at the latest version (10.18.10.4358). I already tried fixing this issue with Microsoft support but they couldn't find any solutions. Microsoft Support Link: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/intel-hd-graphics-not-working-... 

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RELEVANCY SCORE 92

the lights just randomly turn on (i tried pressing Fn + space and from the lenovo settings) like one day off and then suddenly they turn on. but then when i turn them off again or flip the computer 360 degress they just remain off (can't turn them on)help please

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RELEVANCY SCORE 91.6

I had this Flex-4 laptop for little over a year and it has worked flawlessly.  Recently, with no warning or symptoms of a problem, the laptop did not start. I get a start light for about 3-5 seconds, then it goes off and nothing. No keyboard lights, not monitor start up, no noise at all. I get the same reaction whether or not the power cord is plugged in. I have tested the power supply with my multi-meter and it is pushing out the correct voltage. I tried the small reset button on the left side and all it does is initiate the start  light, as if I pushed the start up button, but nothing happens.  I opened the case and reseated the RAM, Hard drive and battery but no change.  Does anyone have any other ideas?  Should I replace the battery???? Thanks for any response....

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RELEVANCY SCORE 91.6

hello, my lenovo flex that is 1 1/2 old is having issues vertical purple/pink back ground and when you change from page to page the previous page stays burned in pink for a few minutes.  is this the screen going bad?  could it be a bad connection?  thank you  

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RELEVANCY SCORE 91.6

Since I started my laptop shortly ago, the display has such a red cast which isn't a problem of the software settings.Also, whenever I am opening or closing an application the old one is fading out slowly while the other one is fading in at the same time. Some aspects of these applications are then still overlapping for a long time or not disappearing at all.(Information about my laptop:    Lenovo Flex 2 Pro-15    I bought it almost 3 years ago    I didn't download anything or change any settings any time near the start of this red cast) Does anyone help?Thanks in advance!Thomas

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RELEVANCY SCORE 91.6

I had this Flex-4 laptop for little over a year and it has worked flawlessly.  Recently, with no warning or symptoms of a problem, the laptop did not start. I get a start light for about 3-5 seconds, then it goes off and nothing. No keyboard lights, not monitor start up, no noise at all. I get the same reaction whether or not the power cord is plugged in. I have tested the power supply with my multi-meter and it is pushing out the correct voltage. I tried the small reset button on the left side and all it does is initiate the start  light, as if I pushed the start up button, but nothing happens.  I opened the case and reseated the RAM, Hard drive and battery but no change.  Does anyone have any other ideas?  Should I replace the battery???? Thanks for any response....

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RELEVANCY SCORE 91.6

As you can see there are multiple problems that have come up in this notebook. I recently reinstalled windows 10 to solve some other problems. The installation went perfect and afterward everything seemed to work fine. When my wife turned it on the blue BIOS screen came on (as it did before the installation) and I was unable to use the touchpad, mouse or arrow keys to move the selection. I rebooted and it started up fine only the keyboard did not work. I had to use the onscreen keyboard to log in. Once inside, sometimes the keyboard works and sometimes it doesn't. I've tried using the f6 to toggle the touchpad on but it didn't work. The keyboard is touch and go and now the blue screen BIOS sometimes comes up when the computer is started. Any suggestions would be appreciated. I've searched for solutions and haven't been able to find anything that works to solve these problems. I've uninstalled the drivers and rebooted for a fresh re-install of the drivers but that only temporarily fixes the problem. Thank you.

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RELEVANCY SCORE 91.2

Hello all, I just purchased a Flex 5 1470 80XA for simple drawing purposes for a project my company is working on and the HID Compliant Touch Screen driver is not on the machine.  I am currently on the latest Windows 10 and BIOS builds. Now, I have scoured the forums and the internet at large and I can't find a consistent answer on why this is the case or how to fix it. I have attempted every solution that I have located with no luck. Anyone nave a solution?

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RELEVANCY SCORE 91.2

I noticed my touch screen stopped working yesterday May 14, 2018. I have looked under Human Interface Devices and the HID-Compliant touch screen Properties window says "The device is working properly." I have also tried to update the driver, but the system says there are no updates available and that the only driver in existence is the original (June 21, 2006). I have also tried disabling and enabling the device and several restarts with no luck. Any advice?

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RELEVANCY SCORE 90.8

Hi to All! I have Lenovo Flex 2-15 (model 20504). My charger is broken. I need new one. The original charger coming with the computer is ADLX45NCC3A - 45W 20V 2.25A But now I found on Lenovo website another information: charger for this model is0a36258 - 65W 20V 3.25A What is exactly charger model number for Lenovo Flex 2-15? Thank you.  

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RELEVANCY SCORE 90.8

I let laptop find its serial and model through lenovo website. It came back and say its 4k ips screen. But windows 10 display settings max resolution is 1920x1080. Who lied? Seller or lenovo.  I am **bleep**ing angry.  Anyone know how to make my laptop show 4k video.  I installed 940mx nvidia driver as well. Flex 5-1570 (Type 80XB) Laptop (Lenovo)Serial NumberMP19L9K8Machine Type Model80XB000DUS Processor: 1x Intel Core i7-7500U Processor(Core i7-7500U): : Memory: 1x : : Operating System: (): : Hard Drive: 1x : : Wireless Network: 1x : : Ports: 1x 4-in-1 Media Card Reader (SD, MMC, SDHC, SDXC): : Camera: 1x : : Graphics: 1x : : Monitor: 15.6 3840x2160: : Included Warranty: 1 Year Depot Can someone help me see 4k in this laptop. I recieved it today from amazon.com.  I can return it and sue amazon and lenovo and seller if its not 4k. I do not know who is at fault. Normally when someone sell 4k ips screen they send it in 4k screen. its in 1920x1080 for weird reason and display settings do not show more than that resolution.  Lenovo say its 4k laptop from serial number. Can someone help ? pls.

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RELEVANCY SCORE 90.8

I have Lenovo Flex 4 15 inch laptop and the letter "C" key has fallen out of the keyboard.  How to replace? where to order replancement key?

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