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Everytime I leave my computer idle for awhile my computer crashes

Q: Everytime I leave my computer idle for awhile my computer crashes

My computer crashes every so often when I leave it idle and says this and reboots. Its been doing it ever since I reformatted my computer.

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Preferred Solution: Everytime I leave my computer idle for awhile my computer crashes

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Windows 7 Enterprise 64bit
Clean installation to windows 7 from Windows XP professional
Hardware 18 months old
OS installed 2 weeks ago

I am currently facing the lovely BSOD error. The computer was recently upgraded from windows XP to Windows 7 enterprise 64bit , this was a fresh installation from XP. The computer originally came with pre installed with Windows 7 installed but was downgraded to XP to meet company IT requirements. We have now been given the go ahead to trial windows 7. However after installation we are now facing issues of very random BSOD moments. Sometimes while using access or excel. At other times the computer could be totally idle. I would like to mention that our IT team upgraded the RAM in the computer from 4gb to 8gb prior to the Windows 7 installation. I do have a feeling that there is an issue with the memory which is causing this issue. I have attached my BSOD zip pack and would be very appreciative if one of the guru's could assist me on the matter.



A:BSOD - Crashes while computer idle/not idle (Unpredictable)

perfmon /report shows that these critical chipset drivers aren't installed:

Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for PCI Simple Communications Controller has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

Device drivers are not installed.Cause:A driver has not been installed for this device preventing it from working properly.Details:The device driver for PCI Serial Port has not been installed. This device will not be available until the correct device driver is installed.Resolution:1. Try installing the drivers using Windows Update.
2. Install the drivers that are on the installation media that came with the device.
3. Check with the manufacturer for an updated driver.Related:Explanation of Error Codes Generated by Device Manager

If needed the PnP ID's for these devices are:
Win32_PnPEntity.DeviceID="P... Read more

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Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle
I am currently experiencing a problem that started just a few days ago where the svchost.exe process keeps taking up memory on my computer even when the computer is idle and continues to grow to taking up to 99% of memory before it crashes/freezes the computer and it has to be restarted several times a day to clear the memory back down. However sometimes when I restart the computer within an hour or a couple of hours or sometimes less the memory will get exhausted again.

One special note is that since my Windows 7 OS was preinstalled on my HP computer, I do not have access to the original Windows DVD and the DVD drive on my computer is currently broken and is unable to be used.

I downloaded the TSG SysInfo tool and the FRST tool with the following results.

I was able to download the FRST tool and I have the following results, so hopefully this will help someone to be able to help me with this problem it seems to be getting worse as time goes on eating up memory.

Thanks for your help, time and efforts it is appreciated and here is the TSG SysInfo and the following 2 logs from FRST:
Here is the TSG SysInfo

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2600S CPU @ 2.80GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8174 Mb
Graphics Card: AMD Radeon HD 6570, 1024 Mb
Hard Drives:... Read more

A:Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle

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I am currently experiencing a problem that started just a few days ago where the svchost.exe process keeps taking up memory on my computer even when there isn't anything active and continues to grow to taking up to 99% of memory before it crashes/freezes the computer and it has to be restarted then several times a day to clear the memory back down but within a few hours or sometimes less the memory will get exhausted.
I was able to download the FRST tool and I have the following results, so hopefully this will help someone to be able to help me with the following problem:
Thanks for your help, time and efforts it is appreciated and here are the following 2 logs from FRST:
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 26-09-2014
Ran by Joellen at 2014-09-26 19:04:45
Running from C:\Users\Joellen\Desktop
Boot Mode: Normal
==================== Security Center ========================
(If an entry is included in the fixlist, it will be removed.)
AV: AVG Internet Security 2012 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AS: AVG Internet Security 2012 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: AVG Internet Security 2012 (Enabled) {621CC794-9486-F902-D092-0484E8EA828B}
==================== Installed Programs =======... Read more

A:Svchost.exe Extreme Memory Usage Crashes Computer When Computer Idle

Hi there,please run Combofix:Please download Combofix (by sUBs) and save it to your Desktop.Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.Start Combofix.exe and follow its instructions.Do not use the computer while the scan is running. This may cause the program to stall.When finished, a log file will be displayed (that can also be found at C:\Combofix.txt).Please copy and paste the contents of this file into your next post.Note: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." after the scan, just restart the computer.(You can find more detailed instructions in this guide on using Combofix.)

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I think this might be a driver issue since I tried one of those driver updater programs I started getting regular crashes. The computer crashes on boot and then restarts and logins normally, but instead of the 10-20 secs a computer with this specs should take to start windows it takes 1+ min, because it crashes and then restarts again.

It also occurs randomly when I leave the computer ON at night.
Any more info needed just let me know.

I have a dump file from another crash earlier this month but it's 600mb and from what I have read the info from SF diagnostic is enough.

A:Crash on boot everytime and random crashes when pc is idle

Sorry for the delay in responding. There just aren't that many people who do BSOD analysis, so at times we get a bit overwhelmed!

SSD's were temperamental when they first came out, but their reliability has improved greatly over the last year or two. There are 2 things that MUST be checked on systems with BSOD's and SSD's:

1) That the SSD firmware is the latest available for the SSD
2) That the storage controller drivers on the motherboard are the most recent. They must date from late 2012 or later. This is ALL controllers, not just the one that the SSD is attached to.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): [S] DuplexSecure - FAQ [/S] Link broken as of 21 Jul 2012
New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disc-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

All of the memory dumps blame your wireless drivers (athw8x.sys). Please:
- download a fresh copy of the latest, Win8 compatible wireless d... Read more

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Hi guys,

I just bought a new computer that came with Win7 64bit installed and it keeps crashing every time I reboot.
I have attached the dmp file. Maybe you can give some input.
I really want to get your opinion before returning the machine. Hopefully it is just a driver that is corrupted or something like that.
Thanks a lot.

A:New Computer crashes almost everytime I reboot

Hello and welcome to here.

You are getting 0x124 stop errors. This thread is how to troubleshoot/repair it.


First thing to do is visit NVIDIA's site and install the latest graphics driver. It's good for troubleshooting purposes to run the latest and to eliminate as a possible factor.

Since it's a new computer, visit the maker of your ram for exact Vdimm (memory voltage) and timings. Manually adjust your bios accordingly, after updating the bios to latest.

Use the spd tab of CPU-Z if you need to find the model number of the ram.

Also in the bios, ensure Plug and Play OS is set to yes. And no overclocking please, for troubleshooting reasons and purposes. CPU-Z can help you determine if you are or not. After it's fixed, you can set it how you wish.

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I have already been working with the folks on the malware side of the forum and DASOS asked me to post here - he doesn't think my issues are maleware related.

My problem is that everytime I try to run a scan - virus scan my computer crashes. DASOS thought perhaps it might be memory related? I don't know.

He's seen my SDFIx - Hijackthis logs etc....

I'm running win xp - let me know if you guys have any ideas - I don't know where to start to provide additional information.


A:Computer Crashes Everytime I Try To Run A Full Scan Of Something

Hello,What hardware does the system have? processor RAM etc. You may want to try this tool http://www.iobit.com/advancedwindowscareper.html it irons out most of windows problems. As always back up first.

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hey there, i've been having a problem with my games since i installed sanctum and their autoupdates for PC. when i played it for 5 mins or so, my screen would turn black and then it crashes my computer. after that, i tried playing my other games like tribes ascended, killing floor or starcraft 2 the same problem happened to me again. im not sure if its my graphic card or my computer overheating, i updated my drivers and i still have the problem.

my OS is windows xp
antiviruses: nod32
my video card is nvidia geforce GT 430
my directX is 9.0c

and i was told to check the temperature of my computer so i uploaded the pic from cpuid hardware monitor

can anybody help me?

A:my computer crashes everytime i play a game

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i have read several posts about computer crashes. my computer keep craching everytime i run winldows media player and sometimes on real player...mainly wav. and wmv. files......i can run quicktime however....some posts haver talked about power issues...can anyone help?

A:everytime i run windows media player my computer crashes

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Hey everyone. So my computer has been crashing sporadically whenever I leave the computer alone (sometimes it happens within a few minutes, other times a few hours). It has never done so while I was actually using it. Whenever I do come back after a crash, I turn on my monitor and move my mouse but nothing happens and there is no signal going from the computer to the monitor. The fans are still spinning and I can open the optical drive etc., but I can't get my computer to send a signal. A fraction of the time, I can get the computer to reboot and get an error log but most of the time I have to manually restart to get my comp working again. I have attached the .dmp files I have managed to get. Temps seem fine and I can't figure out what's going on...

Windows 7 Ultimate Retail
Hardware about 1 month old

A:Computer crashes while idle

Problematic Software:
Start Menu\Programs\ASUS\AI Suite II Public:Start Menu\Programs\ASUS\AI Suite II Public
Recommend removing your ASUS utilities through Start Menu -> Control Panel -> Uninstall a program. They can provide software interfaces with the hardware for overclocking, and even when the overclock is not enabled, that interface can cause instability.
You have an EnTech softEngine x64 driver that is out of date. If you do not need the software, remove it. If you do need the software, update it, or contact the support company for help.
Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.

I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.

Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.
Crashes are pointing to your Razer DeathAdder USB Optical Mouse Driver or your graphics card/graphics card drivers.
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

   Warning ... Read more

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I have 2 problems anyway.. one is a little minor so i'll start with that.. Sometimes I am unable to turn up and down my volume control on my laptop i cant use the keyboard and if i try to access the menu from the control panel It just freezes.
I get some error dll message or something it's been like that for a while.
Yes I am using classic view as well and I have to reboot to make it work again.

my second pronlem is my computer seems to crash if i leave it idle and dont touch it for about 10 minutes and come back to it..
I used to think it was the screensaver so i increased the time to 30 minutes but after about 10 minutes same problem.. computer goes dead silent and notihng happens.. I got a disk check one of the times I turned it back on.

any idea how to solve any of these? thanks

A:Computer crashes if idle for a while

the problem persists constantly and there seems to be nothing on the computer that will help..

a disc problem? i dont even get a blue it just stops.

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hi ,
got a new system this week , installed win xp sp2
all was ok ,
i left pc downloading something for 3 hours , without doing nothing else
and when i got back , it started to crash and restart explorer.exe everytime i close my computer / control panel / folder i made on desktop

all icons and task bar disappear and then reappear
at the begining it also said something about DEP and dr watson
usually it doesnt say it anymore

i googled and saw people had same prob , but no of the solutions worked for me

thanks in advance for any help

A:explorer crashes everytime i close control panel / my computer

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first of all sorry if this article is in the wrong section i thought that i would get better support about my problem here. So let me begin, i just changed my graphics card from a problematic 6870 to a gtx 760. I love it so far, also i clean installed Windows 8.1 Pro instead of my old Win7 Ultimate. As for my problem, i was downloading something with uTorrent around 18gigs, i left the PC for about 2 hours or more and when i got back i had no signal and the PC was not responding to anything, it had crashed...i thought that this happened because of the (Disable monitor after some time setting in the power profile of Win8.1) so i changed it to no disabling at all. But today i left it again to download the rest of the gigs and when i got back it had crashed. I am really frustrated. (extra info: i recently changed my rams to slots 2-4 in order for my cooler to fit properly, i searched the web and i saw a recommendation about removing Asus Utilites i use Asus gpu tool do not know if i should remove it)
Thank you

A:Computer crashes on Idle state.

Anyone, maybe @Arc ? Someone?

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OK i'm going to try and be as detailed as possible with my problem...

When I leave my computer idle it blue screens after about 10-20 minutes. It only does this when there are no full-screen programs open e.g. if I leave Dragon Age running it doesn't crash. I'm ruling out an oveheating problem because of this.

The error message I get when the computer reboots is always slightly different but the BCCode is always 50.

If it is a background program the only things I can think of are Skype (unlikely I think I've had that on longer than I've had this problem) or the Impulse Dock (again think I've had it longer than the problem).

There is one possible driver problem. There is an exclamation mark next to 6TO4 Adapter but I don't think this is the problem because I found a Microsoft report that said that this isn't actually an issue.


A:[SOLVED] Computer Crashes when Idle

Here's a link to more info on the STOP 0x50 error: http://www.carrona.org/bsodindx.html#0x00000050

For the 6to4 adapter - right click on it and select "Uninstall".
Then reboot the system - most likely it won't even come back (it's for converting stuff that uses IPv6 to IPv4 when it moves out onto the network).

Please provide this information for us to work with:

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my mini computer is a funny one, i can be sitting working on it for hours on end without any hick ups but always whenever i leave it for a while to go do something else, when i come back it has crashed, automatically rebooted so no bluescreen. but it only crashes like this if i leave it idle, turned on.

What processes does windows start when the computer is not engaged by a user? because it has to be something like that which makes it fault and reboot right?

A:Idle computer mysterious crashes

Do you have error reporting enabled? If so you can check their for the reason for shut down. and post a screen shot of the report. Also even though you built your own system we still need you to fll out your system spec fully in user cp.Thanks

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Windows 7 Enterprise
-age of system: 2 month old
-age of OS: 2 month old (never reinstalled)

So I just had basically 3 crashes in an hour just a while ago. The first one happened while watching a youtube video and the whole computer froze leaving a sound loop had to make a forced restart. The second one was a BSOD, while the computer was in idle. I was able to use the .exe file here to create the zip file. But about 10-15 seconds after it finished the computer froze again, and I had to force a restart.

3 crashes in 1 hour, that's the most crashes I've ever seen for my computer.

A:BSOD while computer in idle + 2 crashes in 1 hour


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Hoping someone can help.

Please excuse me if I use incorrect terms or don't quickly understand as I am a Mac person who uses PCs at work.

I have a MacPro Early 2009 running Windows 7 Pro 64bit via BootCamp.

Things were going fine until my work changed software in office. While creating a partition on the SSD and installing the image on to the partition, I now have constant crashes either when computer goes idle after the screen shuts off per power savings settings or if using the computer occurs between 35-40 minutes after the computer restarts. In fact it occurred writing this post.

I have never been able to see the BSOD, but either the screen does not wake with the keyboard, or if I do not allow the computer monitor to go off, clicking on the cursor either does not work or the cursor is not visible. Only a power button restart recovers.

Recently I have now begun getting error dialog boxes saying different things. One more repeated message is "Desktop Window Manager has stopped working and was closed" but when I look it is running. I have also begun receiving messages like "javaw.exe - Bad Image" from Explorer.exe or some other program - Bad Image.

I have tried a fresh install of Windows 7 Pro 64bit on a reformatted drive but the crash still occurs.

Any insight would be appreciated.


A:Minidump ntoskrnl.exe crashes w/ idle computer or at 35-40 min w/ use

* *
* Bugcheck Analysis *
* *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8015759038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
BUGCHECK_STR: 0x124_GenuineIntel





ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

fffff880`035f56f0 fffff800`044c2cb9 : fffffa80`15759010 fffffa80`13bbcb50 00000000`00000000 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`035f5c10 fffff800`043a3ea7 : fffffa80`15759010 fffff800`0441d2d8 fffffa80`13bbcb50 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`035f... Read more

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This is a weird problem that showed up in my laptop over the past few months, but I'm just now heading here to try to get some insight on the problem.

So when I first got this computer about two and a half years ago, it could edit/render/encode HD videos with little sweat. Now, it can sorta still do that. The only quaint problem is that it tends to crash if I go AFK for about 10 minutes or so while it is doing so. I can sit while rendering a video and browse the internet with no problem--I don't even really feel the laptop getting very warm, let alone crashing. However if I am to leave it alone while I go to do something else, I always come back to it turned off.

When I reboot, I get the typical "Windows did not shut down correctly" spiel.

It's just weird.. I mean I can work around it, but I wouldn't mind knowing what's causing this and if it's fixable. I even set my computer to where it never dims/blanks the screen, thinking that was causing it, but to no avail.

Thanks in advance.


It should be noted that the computer is perfectly fine if left idle while not doing something strenuous like rendering.

A:Computer Crashes When Left Idle if Being Used Extensively

You may be getting a blue screen crash without knowing it, but that should leave it in the login screen, not turned off. Even if you are not getting a blue screen, the event logs may help determine the problem. Follow the http://www.sevenforums.com/crashes-d...tructions.html to provide us with any .dmp files and any event logs.

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I'm at a loss to what's happening, I keep getting BSOD while doing various activities. All BSOD seeem to be associated with this exe, ntosknl.exe. I have already done a complete install win7 pro X'3 on different hard drives same error, I have run memtest86 on my memory, I have used a dianostic program from Western Digital to check my hard drives. I had several dump files but for some reason the where deleted.

Nost that were listed had to do with IRQ_NOT_LESS_OR_EQUAL. Could really use help. Attached is the file from windows seven forum diagnosstics tool, hope it helps

A:Idle computer crashes to BSOD, also happens randomly while surfing web

Please post the following report before we proceed:Windows Genuine and Activation Issue Posting Instructions

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Alrighty, I've got a bit of a perplexing problem. My Four(ish) month old laptop has taken on a new, annoying bad habit. Occasionally, when left to idle for longer than about 30 minutes, it'll quietly blue screen, restart itself, to the user selection screen and then be completely fine. However, it isn't consistently BSoDing. Often, I can leave it set for hours and hours while I do chores or work on something else, and it will happily sit still and wait for my return.

On the flip side, it never BSoDs when I'm using it. On days when I have to do a lot of work, or even extended WoW sessions with friends, it runs like clockwork for hours on end.

I've never had any major errors, I frequently scan for spyware (adaware), viruses (avast!), and nothing other than a few cookies (in adaware) ever comes up. My computer's temperature consistently runs between 110F-128F, and if idling, usually between 100-110. I can't recall downloading or installing anything that would cause this.

While it isn't a major concern, it is annoying, and BSoDs are actually kind of serious. I checked to see if it was that silly screensaver that a few people on here had talked about, and unfortunately it isn't. Apparently I'm actually BSoDing.

Any tips, tricks, questions, and/or advice would be greatly appreciated.
PS: I figured due to the peculiar nature of this crashing, that it is probably a security issue, rather than something hardware related. If anyo... Read more

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Running XP on a computer that has been fickle for awhile. Had a lot of problems loading XP back on the system after a meltdown. Still missing a lot of the on board drivers although I went to dell and downloaded and installed them. This is my work computer, so I need it to be stable. Could someone help please?

A:XP locking up after idle for awhile.

seems like a hardware problem to me. i would say either youve fried part of the system idle functions of XP and need a new drive, OR your ram has faulted. run a memory test to be sure it isnt your ram (memtest86.org if i remember correctly) but i do doubt this is a software related issue. for a while i had similar problems on an old rig. games fried the drive.

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For the past week my computer has been acting odd. Here is what happens

1. Sometimes when i turn on the CPU, the light will either turn blue, flash blue, or wont be on at all. When this happens ( no matter what the light does ), I can hear the fans/drives, and my monitor goes on, but there is nothing on the screen. I usually fix this by turning off my power strip, and then turning it back on or hold the power button on my CPU.

2. When i reboot, my computer doesn't fully shut down. Windows Logs off, and I am left with a blank monitor, with my CPU still on ( if I just turnoff the power button and then back on it stays the same, CPU on, nothing on screen.

3. When my computer goes into sleep mode, pressing keys/moving or clicking the mouse doesn't "wake it up".

I am using Windows XP Media Center SP2

Can someone help me?

A:Computer Help Needed My Computer Won't Fully Reboot/ Leave Sleep Mode

Lets see, off the top of my head...
Does the computer ever lock up when copying large files?
When trying to turn on the computer, does it some times turn off almost as soon as you attempt to turn it on?
Do you ever hear any odd ticking sounds when booting up?

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I've been having this problem with my computer running slow and also my computer internet connection disconnecting whenever I leave the computer for a short period of time. I always have to restart my computer in order to get it working again. I've done all of the scans. No problems show up. I'd greatly appreciate your help. Thanks! Here is my log:

Logfile of HijackThis v1.99.1
Scan saved at 4:28:57 PM, on 8/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Del... Read more

A:Computer running slow. Internet disconnects when I leave computer...

bump Please help. I know you are busy but since It's been 48 hours I do not want my post to get lost. Thanks!

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Just bought new Spectre x360 convertible computer with Windows 2016. Left computer idle for a few minutes (15) and returned to screen saver.  Clicked on the enter button to get to password screen and entered password.  After entering it, the wheel of death started and kept spinning.  When I tried to turn the computer off, I may have accidentally hit stand by mode.  Then the screen started flashing.  I quickly unplugged everything.  It did come back on and I didn't lose anything.   What should I do so that this doesn't happen again?

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Hi all,

My computer will hang after a few minutes of game playing (CS 1.6).

Before this, while I am playing games (CS 1.6) I could play it well and smooth and never ever my computer will get hang.

I have run virus scan with some programs. Eg. Malwarebytes' Anti-Malware, Spybot - Search & Destroy, Dr. Web Anti-virus First Aid and Bitdefender 2009

From the first scan of those programs except Bitdenfender 2009, I got some virus then I have deleted those detected ones. Then, on the second run, it doesn't contain any virus anymore. And, I can't seems to finish Spybot - Search & Destroy scan now.. my computer will get froze half way through..

And after all those.. the problem still persist..

Here is my hijackthis log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 07:56:59 PM, on 04/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
C:\WINDOWS\Explorer... Read more

A:Computer freeze after awhile

There should be no need to reseat the processor if you are applying thermal paste. you simply place a small amount on top of the processor and put the heat sync over the top. Although i have only glanced through this post, a common cause for a computer to freeze that is often overlooked is the PSU (power supply). If you have added a large amount of items to a low powered psu then it can cause all sorts of strange problems and glitches. On the back of your machine where you plug in the power eit should tell you the wattage of the PSU, could you let me know what your PC spec is and this information as well?

To answer your initial question, if you move that bar you will find it will lift up and this will move the processor from its locked position on the motherboard to allow you to remove it.

I hope some of the info above helps.

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It seems if I leave my computer on for more than eight hours at a time when I go to wake it up, the processor clocks at 0% and the mouse is still able to move around, I can click on the menu but actually trying to start a program is impossible, as well as interacting with any other already open programs. For example if I am playing iTunes, the music will stop playing. If I leave the computer on for a full day, I get a disk error screen as well. I just bought a brand new solid state, in which I have filed a RMA for. I am having my doubts now that it might be some other component. Any help would be great.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU E5800 @ 3.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 7422 Mb
Graphics Card: NVIDIA GeForce 9500 GT, 512 Mb
Hard Drives: C: Total - 60954 MB, Free - 6167 MB; D: Total - 476837 MB, Free - 214253 MB;
Motherboard: Dell Inc., 018D1Y
Antivirus: Microsoft Security Essentials, Updated and Enabled

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Hi guys,
This is my first post on these forums, and actually my first post ever regarding computer tech... I know a bit about computers, but I am fairly useless (weren't we all at one point?) when it comes to actual support.

Anyway, diving straight in. For as long as I can remember (probably as far back as a year orso) my computer has been randomly freezing in perhaps the most peculiar of ways:
- Originally, it just used to "freeze". i.e., everything will stop working and the monitor will just stay on a frozen screen of what I was previously doing.
- Then it began getting weirder. This one is slightly harder to explain, but it would stutter and unless I restarted the computer, it would eventually freeze. For example, I could be listening to music and typing and I'd notice that every 4-5 letters I'd type, the music would stutter. Every brisk movement of the mouse, the music would stutter. Obviously, looking beyond the music, everything would stutter. If I ignored it, the computer would, again, freeze like it did before.
- Lately, its been freezing in a whole different way. Without warning, I'd lose input to my monitor (which would go black with "No signal received", my keyboard will stop working (testing using things like caps lock - the light doesn't change) and, perhaps more worryingly, a fan in my computer (which I believe is my graphics card fan) goes onto 100% speed and just keeps like this until I restart the computer.
Needless to say, upon re... Read more

A:My computer has been crashing for quite awhile...

Welcome to TSF,

Can you post your Computer Specs, including the new PSU. Heat can cause these issues, has the system been cleaned of dust.

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My computer seems to slow down dramatically after it has been on for awhile......Could someone please review the attached log and check for any thing that may be causing this problem.....Thank YouLogfile of HijackThis v1.99.1Scan saved at 7:49:30 PM, on 8/16/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Microsoft Hardware\Keyboard\type32.exeC:\Program Files\Java\jre1.5.0_04\bin\jusched.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\PROGRA~1\SYMANT~1\VPTray.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\ewido\security suite\ewidoctrl.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug ... Read more

A:Computer Slowing Down After Running For Awhile

Hi caper45ca,Our apologies for the delay. If you still require help, please post a new fresh log so I can see if anything has changed.If you have not done so already, please do the initial cleanup steps in the following instructions before posting your new log: Preparation Guide For Use Before Posting A Hijackthis Log

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Since Ive had an issue with hardware on an old computer I just reformatted it everytime this would come up. Now that I built my custom PC but about a month or so ago I've started to get BSOD and I'm not quite sure how to fix it. No idea how to get the error reports or anything, my computer usually just restarts and I tend to ignore them, and at this point I don't think its healthy. I've also noticed sometimes that my computer starts up very slow lately, and I have to restart it manually for it to load up properly and as fast as it use to.

I've uploaded the logs.

A:Had my computer for awhile recently started getting BSOD

Please follow these instructions and attach the results to your next post.
Blue Screen of Death (BSOD) Posting Instructions

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screen. How do I stop that?

Any help would be simply awesome!


A:Everytime I download an image or file on my computer it shows up on my computer

Hi and welcome,
I think your downloads are saving to desktop (the screen). What web browser are you using (Internet Explorer or Firefox or ...).
With that info it should be possible to help you change the default download location.


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Is there a simple way of re-joining the computer to the domain?

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For some strange reason the My Computer window opens on my desktop everytime I boot up windows 7 professional, any idea what I can do to stop this or why it's even happening?

A:My Computer Window Opens everytime I boot up the computer.

Some start up entry probably got messed up.

Do you have CCleaner installed?
If so, it has a simple list of start up items under
Tools > Startup > Windows

Or you can use the powerful Autoruns tool.
Just be very careful what you do in that tool.
If you like, you can post a screenshot (using this info) of your start up items
(as shown by CCleaner or Autoruns or MSCONFIG)
...and we might be able to help you find the offending start up item.

Or you can work thru these steps to try and find the start up entry:
Troubleshoot Application Conflicts by Performing a Clean Startup

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I recently installed Vista Home basic on my computer over Window XP( CHecked at the MS website and it said my computer could do the upgrade. I've noticed now everytime I log onto my computer the time and date are changed and set back to a earlier time usually around 12/2000 an the time is changed as well. While I have no other problem with other software I notice my firewall gets unchecked and doesn't boot up properly either now , so I have to recheck it for protection (I have online armor. I reied various removal methods and even did a download of unhackme to scan for potential problems but to no avail. I also I have advanced care downloaded on y computer which did a security scan similar to hijack this, . Here is the log. My thinking is if the time and date are tampered with then my security updates and other protection cannot update properly. Here is a copy of the log that I saved in my documents.Logfile of Advanced SystemCare 3 Security AnalyzerScan saved at 3:29:31 PM, on 5/9/2009Platform: Windows Vista (WinNT 6.0)MSIE: Internet Explorer v8.0 (8.0.6001.18702)Boot mode: NormalRunning processes:C:\Windows\System32\smss.exeC:\Windows\system32\csrss.exeC:\Windows\system32\wininit.exeC:\Windows\system32\csrss.exeC:\Windows\system32\winlogon.exeC:\Windows\system32\services.exeC:\Windows\system32\lsass.exeC:\Windows\system32\lsm.exeC:\Windows\sy... Read more

A:Time and date on my computer get changed everytime I log on to my computer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explanation about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_Sca... Read more

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I am a SF Bay Area mom who works at home designing powerpoint presentations, some for fee and some donated to schools, church, and community activities. I am very dependent on my pc. In the last six weeks or so, my pc has become very sluggish. It is so slow, that when I click, I have to wait maybe 10 seconds or more for a response. Even to close a window, it takes awhile. Also, weird things happen like a window will close by itself, or a window will scroll by itself, or the windows will blink. The other thing I've noticed is it sounds like my hard drive is sometimes working very hard when I don't think it should be. It plugs away, even when I'm not doing anything and nothing is downloading in the background. Sometimes I'm not running many programs and the CPU usage runs up to 100%. I don't get any error messages or blue screens or crashes, just the slow speed, erratic movements, and the sound of the hard drive running. The hard drive is only a year old.
So I've tried..turning off things that startup with windows, run Adware, spybot, windows defender, and Eset NOD32 virusscan and the windows Malicious removal tool. Really nothing turned up. If I restart the computer, after windows finally starts up (seems to take longer) things are more responsive for awhile (but not normal) and then it slows even more. The biggest processor running is firefox which is about 220,000K and if I am using Photoshop, that uses 80,000 and then something called AAWService.exe i... Read more

A:Computer has slowed to a crawl - even to close a window takes awhile

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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HI everyone,

We finally have all computers in the house running widows 7 and would like to set up a homegroup. The problem is a homegroup was set up a few years ago on a laptop, and that laptop is no longer functioning (fried motherboard) as I understand the only way to delete the homegroup is for all parties to leave that group. This is no longer possible because the last computer that is connected is not accessible.

I have tried setting up a new new network and wireless account thinking that might reset or change the location setting os the homegroup but it is still present.

The only option I have to do is "Join Homegroup" and I no longer have that computer and thus cannot access the password to that homegroup

Any thoughts or options?
Is there another way to delete or access this homegroup?



A:Leave Windows 7 Homegroup, Cannot leave homegroup from broken computer

Hello Merriman, and welcome to Seven Forums.

The solution in the thread below may be able to work for you as well.

Cannot leave Homegroup

Hope this helps,

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I powered up my windows 7 laptop 2 days ago and it cycled through chkdsk for a long while, before it took me to my normal desktop.  And there is now a dialog box stating a .dll file is missing, and other various changes.  I am still able to get on the internet, as I am using the laptop now to write to you.  I am running malwarebytes as we speak.  Please help.  and Thank you.

A:Computer goes through chkdsk everytime I start computer

Hello can you give this exact message?And there is now a dialog box stating a .dll file is missing,Plus more info on thisand other various changes.Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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I don't know if this is malware or so something gone wrong but everytime I shut down the computer I get a message that my computer is installing an update. Often it is installing two updates and it takes at a while to shut down; which is a problem late at night when I am waiting to go to bed.
Even when I have not been connected to this internet while using the computer I get the same message with some hard drive activity.
I have tried to turn off the auto update option but I still get this message.

Anyhelp in stopping this would be very welcome thanks.

A:Get computer is updating everytime I shut down computer


Open Windows Update and select View update history

Maybe we can find what update is trying to install or failing.

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Hello there,

I have an eight year old Gateway computer. It is just a regular, single home desktop. It has Windows XP Home Edition, 1.25 GB of RAM (originally had 256MB of RAM and I added two sticks of 512MB of RAM). I updated my computer to Service Pack 2 using Microsoft's Windows Update. My internet speed is about 6 - 8 MB's per second (cable).

Here is my problem: When I do not use my computer, it automatically starts to load like crazy. All I hear is the churning inside my PC's tower, but nothing comes up on the screen. After 30 seconds to 1 minute, the churning goes away. Also, when it churns, I see the hour glass next to the arrow on the screen. This happens once in a while, but it is suspicious. My computer hasn't been running like it used to, so I'm concerned if there are any viruses/trojans/malware/spyware deep inside my computer that are hiding from my numerous virus/spyware scans.

Also, when this problem started, I noticed that my Internet Explorer 7 has been scrolling up and down choppy on a lot of websites. Right now, if I scroll up and down this message body where I am typing this message, it will be sluggish. But, if I scroll Tech Support's website, it is not sluggish. Even when I highlight this text, it is sluggish to highlight. Websites like -- YouTube -- forget it. Very slow and I can't even play YouTube's HD videos as they are very choppy.

I would like to know from the experts if there is anything suspicious on my computer that shou... Read more

A:Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three-five days this thread will be closed.

With Regards,

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Please help me out guys, I tried to update all the drivers on the system that I could think of but still this issue keeps happening. It's very speriodic but can occur twice in one day, I will leave my desk for sometime then come back and its shutdown no warning or anything just gone. Any information would be helpful please see attached from the Seven Forum Diagnostics tool.

Dell T7500
Intel Xeon E5603 1.60ghz
6 GB Ram
Windows 7 64 bit

A:BSOD Everytime I leave for an extended period of time

Any advice would be appreciated guys thanks in advance

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Since last Wednesday when I leave my PC idle for more than 15 minutes, when I come back it's like the PC restarted and when I start on my account Vista says that the PC has shut down unexpectedly and it says that it was a blue screen. I have Avira Antivir and SUPERAntispyware and I run both of them, found only 1 trojan.

Here is the problem report of the last BSOD:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 20490

Files that help describe the problem (some files may no longer be available)

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: f4
BCP1: 00000003
BCP2: 87502D90
BCP3: 87502EDC
BCP4: 82082400
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: ad275974-5880-4b7f-a367-9da0c12adea9

I also attached the temporary files of the problem.

A:BSOD when I leave PC idle.

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Hi All, I have a HP Pavillion 13 x360 and I do have an occuring issue with my laptop.When I leave my PC Idle for more a few minutes the dislay turns off although the PC is still running.(power light is on and could hear the fan running).Then when I want to turn it back on I try to touch the screen, press random keys or click the touch pad and none of it works so I am forced to turn off the power by pressing and holding the button and turning it back on by pressing the power  button.How can I fix this as I tried going into control panel and changing the setting for (change what the power buttons do or when I close the lid) as none of this seems to work or fix the solution.Please let me know whats your thoughts as I do want to fix this.Thanks in advance!

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Windows 7 Home Premium 64bit on Lenovo laptop running at 1.90GHz.

Power options set on high performance.
Sleeps when I close the lid.

The BSOD occurs whether I close the top to put it to sleep or just leave it open to continue running.

The BSOD: Driver Power State Failure

I've followed posting instructions and uploaded the zip file.


A:BSOD whenever I leave the laptop idle for a 2+ hours.

Welcome to Seven Forums.

The BSOD seems to be caused by:
S6000KNT.sys Mon Sep 13 09:18:58 2010 (4C8D9822)
Chicony Webcam Driver
Update to the latest version available. If that does not help, unplug the device and remove any related software and see if that helps.

sptd.sys Sat Mar 3 22:45:52 2012 (4F524AC0)
SCSI Pass Through Direct Host - Daemon Tools (known BSOD issues with Win7)
http://www.carrona.org/drivers/driver.php?id=sptd.sysUninstall DAEMON Tools and any Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.
As an alternative, many people recommend the use of Total Mounter or Magic ISOKeep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Startup Programs - Change

Troubleshoot Application Conflicts by Performing a Clean StartupThis tutorial USB Selective Suspend - Turn On or Off may help you:
To Disable Selective Suspend:

1. open the control panel
2. go to power options (you may have to set view to small icons)
3. click change plan settings
4. in the window that opens:
5. click change plan settings
6. click change advanced power settings, expand usb and ensure usb selective suspend is disabled.Use the System File Checker tool ... Read more

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Problems experienced1) While surfing on the web, my browser will occasionally redirect me to an unspecified site (mostly of the survey or "you've won..." varieties). When using search engines (i.e. Google), such problems occur even more frequently.2) When running my browser, over time, my computer slows down significantly. Looking at the task manager tool, svchost's memory usage keeps on increasing.3) After leaving the browser idle for awhile, I receive the following messages once I get back on my computer:"Generic Host Process for Win32 Services has encountered a problem and needs to close.""AXWIN Frame Window: svchost.exe - Application Error. The instruction at "0x77f8c4d1" referenced memory at "0x63413325". The memory could not be "read""Once this happens, I am no longer able to use my internet nor repair my connection. Furthermore, the appearance of my opened windows/programs changes from a "3-D" XP look to a generic "old-school" look.DDS Report.DDS (Ver_11-03-05.01) - NTFSx86 Run by Ray Kao at 12:54:21.09 on Sun 05/01/2011Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.503.75 [GMT -4:00]..============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupC:\Program... Read more

A:Infected with TDL4, Internet browser keeps redirecting, Internet connection disabled (after awhile in idle)

Hello rbleepkao, Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
I will be analyzing your log. I will get back to you with instructions.1.We need to disable Spybot S&D's "TeaTimer"TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.In order to safeguard your system from problems that can be brought on by a half finished fix, we need to ... Read more

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Can I leave my computer on 24/7 instead of turning it off every night?  I have it in sleep mode and the PC and monitor power down automatically after 30 minutes, and only I need to click the mouse to bring it back to life when I want to use it.  It seems that if I turn it off completely and then turn it back on every time,  it takes time and would be hard on the computer.  On and off, on and off, on and off, doesn't seem like a good idea to me. 

View Solution.

A:Should I leave computer on 24/7?

@TuyHoa6869? Commentary Windows 10 provides Automatic Updates to your Operating System -- some Updates, in fact, many Windows Updates -- require that the computer at least be Restarted. In general, assuming the Operating System is healthy, your hardware is working as expected, your Drivers are updated and functional, and that you are running decent security software, using shutdown on the system is a safe way to manage the computer. Leaving the computer "on" all the time can eventually slow down performance, too. When the computer is "off", it is less likely to suffer damage from power spikes, it is less susceptable to intrusions of various types (viruses, hackers), and the hardware may even last longer. Exclusions to this general statement include Enterprise systems (example: data servers) that are built to be run 24/7 in a controlled environment. You can certainly leave on the computer -- in so much that you must still Restart it on occasion to allow Updates, Drivers, and programs to be installed. Leaving the computer "on" is a personal choice. When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.

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the topic title says it all. i've heard different things.
so, how bad is it?

A:how bad is it to leave your computer on a lot?

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I have been trying to remove this 7 zip because ever since it was downloaded i have had viral problems. I have looked up many ways to remove this and nothing is working. It simply says unable to remove or most cases acts like i did not press uninstall. tried the website should I remove it with the same results. please help I do not like ad ware or anything that just pops up. I am fairly computer savy yet no master at all. I also have malware bytes and cannot get it to update even as a paid subscriber. any help woul dbe appreciated as I have looked into other forum resposes and it seems that each response is to what is on each computer so they do not help me much. Thank you in advance. sean

A:7 zip 9.20 will not leave my computer.

RKill is an easy to use tool that kills known processes and removes Windows Registry entries that stop a user from using their normal security applications.  These settings will remain until the computer is rebooted, for this reason you must run the security application before the computer is rebooted.  
Please download RKill and install it.
When RKill is run it will display a console screen similar to the one below:

When RKill has finished running a log will be displayed showing all of the processes that were terminated by RKill.
Attention:  At this time you need to run your security applications.
While RKill is running you may see a message from the malware stating that the program could not be run because it is a virus or is infected.  This is the malware trying to protect itself.  Two methods that you can try to get past this and allow RKill to run are:
1)  Rename Rkill so that it has a .com extension.
2)  Download a version that is already renamed as files that are commonly white-listed by malware. The main Rkill download page contains individual links to renamed versions.  
After the application has run successfully you should reboot the computer to restore the processes and Windows Registry entries. 
Please run the ESET OnlineScan
Click on this link to open ESET OnlineScan in a new window.
The ESET Online Scanner page will open, click... Read more

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