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Trouble downloading Java

Q: Trouble downloading Java

I've been trying to download Java for my computer for about a week or so, since Cybertech told me that I needed to uninstall my outdated version and upgrade to the new one. However, every time I try to install it, I get an error message about the file not being valid. I've checked the properties and apparently it's an empty file.

I use Firefox as my internet browser, and I've turned off my extensions, because I thought that the No-Script or something was messing up the download....still didn't download it. So then I turned off Spy-bot, AVG, Ad-Aware; but I STILL couldn't get a file that actually contained anything. What is going on? Why can't I download this file? Thanks in advance for the help!!

RELEVANCY SCORE 200
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A: Trouble downloading Java

TRY HERE while waiting for TSG feedback

Oldie

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RELEVANCY SCORE 51.2

I am a newbie in cybersecurity and this past Friday it was announced online that Java seems to contain some vulnerability that could be exploited for cyberinvasion. I tried to follow the instruction on pcmag (http://www.pcmag.com/article2/0,2817,2414191,00.asp)
but found that my Java control panel looks "different" from what was described. I am a little freaked out and so coming here for help.

My laptop specs:
Win 7(version 6.1) 64-bit OS

When I clicked into the Java control panel (ps. mine says Java (32-bit), don't know if this matters), I found the same panel as what pcmag described.
However, when I clicked into the security tab, instead of having a page where it displays "enable Java content in the browser" with security level bar (see pcmag article), in my security tab, I only got the following on my tab:

Certicates
Use certificates to positively identify yourself, certifications, authorities, and publishers.

And a click button "certicates".

I usually log in my computer using non-admin, so I thought this might be why the Java panel looks different. But even after I log in using admin, I saw exactly the same under admin Java secruity tab.

Questions-
1. why do I get a different "security tab"?
2. is my laptop ALREADY infected?
if yes, what should I do? (I have MS security essentials installed, and updated daily. Scanning with the security essentials found no threats)
if no, is there a way I could "restore" m... Read more

A:recent java vulnerability - i have trouble with my java

Morning seraphin - no worries, I don't suspect.

From the Java panel, check for an update - I don't believe you've got the latest version and once you do get the latest update, when you select the Security Tab the new option (to disable) will be there.

HEADS UP - when you download the latest version, be sure to un-check what ever comes bundled with it (it might be the ASK toolbar or perhaps Chrome, I can't remember).
Let me know if that works, ok?

onward,

Winterland

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I am having an issue downloading Java on all my browsers? Error message stating plugins are not sufficient. I need Java 64 in order to download program on my computer.
 

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RELEVANCY SCORE 48.8

i need java to play crazy craft but i cant seem to download it i get to the point where its sitting in my ready to download box but it just wont open or run.
 

A:downloading java

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I need to download sun java but it always fails and I don't know why. Can anyone help? What is the best site to DL Java from?

I was trying to use http://www.java.com/en/index.jsp

but it fails
 

A:Downloading Java

Are you trying to save to your hard drive, or install from there? Either or, try the other way. Also, it could have something to do with your Hijack this problems, so why don't you sit tight and wait
 

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RELEVANCY SCORE 48.8

i go to download java and it wont unzip files to download it. what can i do.

A:java downloading

Not sure just what you mean by "unzip to download it".If you choose the offline option from this LINK then it downloads as an .exe not a zip. Just double click or use add\remove programs to install it.

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RELEVANCY SCORE 48.8

Hey there,
I've been trying unsuccessfully for months trying to update JAVA here :https://www.java.com/en/download/installed.jsp
It verifies the version of Java on my PC fine but when I click the download button it does nothing.
Firefox just says "waiting for Java.com" and after 5 minutes it returns a page not found error.
All other websites load fine so I don't think its an issue on the ISP's part.
Can anyone help me out?
Thank you.
FYI: My Current Java version = version 7 update 9

A:Java not downloading

Unless websites you visit actually use Java, you don't need it. Most sites don't. Uninstall it. Java is a security risk anyway.

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RELEVANCY SCORE 48.4

"The system administrator has set policies to prevent this installation."?

Please help, this message appears when trying to unintall java to play pogo scrabble. I have windows vista and have tried to shut off administrator and all but nothing seems to get me very far. Thanks for your help in advance.
 

A:downloading firefox and java

You will have to see the person who is your system administrator as they have obviously placed restrictions on that PC for a good reason. Changing admin permissions requires a password known only to the admin personnel. I can't help you with that.
 

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RELEVANCY SCORE 48.4

I am trying to install Java on a computer. After I click "Install", and error comes up that says:

The installer cannot proceed with the current Internet Connection settings.

What does this mean? What setting needs to be changed?

Thanks
 

A:Solved: Java downloading

It sounds as though you may have selected the 'Online Installation' option which isn't working for some reason.

Try the 'Offline' option which will leave you with an .exe file that you can doubleclick on to install later;http://www.java.com/en/download/manual.jsp

If you have a version older than 6 Update 3, you should uninstall it and reboot before attempting to install the new version. You can test for any Java versions already installed by using this site;http://www.javatester.org/
 

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Wen Download Done It Says 3 Messege And The Download Says Rolling Back Action Need Help
 

A:Problemm Downloading Java

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RELEVANCY SCORE 48.4

Hi everyone. I recently bought a new laptop and downloaded java fine. i was looking at some videos on the internet when i had a popup saying i needed something to view video. It was all just a lie and i downloaded some spyware that no programs could remove, im not sure the word to use here cause im not to good with computers but i was told i could try reloading my laptop like it was new causing me to loose anything i downloaded. I had no promblem with that because it was only a week old and didnt care about loosing stuff cause i could just download the stuff again. So after reloading it i tried downloading java and everytime i try i get the same message (Here they are in order
1. Failure setting file's time/date stamp
2. Java(TM) Update fails to apply changes to your system
3. Error 1722. There is a problem with this windows installer package. A program ran as part of the setup did not finish as expected. Contact your support personnel or package vendor.)
and have tried all the possible solution they have on their website, but nothing works. I just dont know what to do anymore.
 

A:error downloading java

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RELEVANCY SCORE 48.4

Hello,

I'm having trouble with the latest Java update downloading. It will say it is installed, but it never actually is. Any advice you can give me would be great!

Thanks,

Tiffany
 

A:Java downloading issues

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RELEVANCY SCORE 48.4

It this post doesn't belong here Im sorry...

Anyways..my boyfriend downloaded this pay music download and it wanted us to also download this Java Software program. so we followed directions and I think we have all the system requirements but we got this message saying We encountered an issue while trying to automatically install Java™ software onto your machine. As a result, Java software was not installed properly.

What do we do?
 

A:Downloading Java Software

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RELEVANCY SCORE 48.4

Hey, this is my first time posting so I hope it goes well.

I'm running on an:
Acer Aspire 5738
Intel Core 2 Duo T6600 2.20GHz Processor
4GB RAM
Windows 7 64-bit OS

I searched for a solution to my problem on here and followed the instructions and it didn't work, so here I am.
I tried:
- Uninstalling Java altogether and downloading it again after restarting.
- Scouring my computer for other Java files, again no luck.
- Downloading using the 'Offline Installer'.

And STILL I get the error403 about a firewall.

I also get a message about a corrupted file.

Can anyone help?
 

A:Problem Downloading Java

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RELEVANCY SCORE 48.4

I am trying to download java verision 6 update 6 to my new toshiba with windows vista. This is the first error message I get

We encountered an issue while trying to automatically install Java software onto your machine.
If you encounter an error, check the top of the browser (see image above) for a yellow bar that reads "This site might require the following ActiveX control: J2SE Runtime Environment 6 Update 6 from 'Sun Microsystems, Inc.'. Click here to install..." Click the yellow bar and choose "Install ActiveX Control..." to allow installation to proceed.

That comes up when I try to install it but there is no bar in the top of the browser. I finally get it past that screen to hit the install button and after several minutes this error message comes up:

Error applying transforms. Verify that specified transform paths are valid.

I never had any problems with Windows XP, but now I can't get it to work for the life of me with Windows Vista. My security setting is at the default medium.

Is there anyone who knows how to fix this and help me out? I have a website I have to access for work and I can't do it without the newest version of Java.
 

A:problems downloading java

Try Firefox.
 

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RELEVANCY SCORE 48.4

where can i download the java software? when i try at sun all download options doesn't work. (page cannot be displayed)
 

A:error downloading java

http://www.java.com/en/download/manual.jsp

Is this the site you are trying?
 

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RELEVANCY SCORE 48.4

"The system administrator has set policies to prevent this installation."?

Please help, this message appears when trying to unintall java to play pogo scrabble. I have windows vista and have tried to shut off administrator and all but nothing seems to get me very far. Thanks for your help in advance.

A:help downloading firefox and java

Is this a work computer? Unless someone intentionally locked down your system you should be able to download and install programs with your user account. You may need to run programs as the admin or enter a password if your system was setup that way.

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I have Windows XP. When I try to download Java software from their website it will not install it and I get a message that says "Error applying transforms. Verify that the specified transform paths are valid." How can I fix this problem?
 

A:Problem downloading Java Software

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RELEVANCY SCORE 47.6

When I try to install Java 7, 7.0 I keep getting error messages including older version cannot be removed. I try to remove from add/delete programs and get message network source unavailable.

So I cannot add because I cannot delete.

Any suggestions

A:Errors downloading Java update to XP Pro

Hi and welcome to TSF you could try java ra SingularLabs

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RELEVANCY SCORE 47.2

No can do, have tried repeatedly.

A:Help w/ downloading JAVA using Windows 7 64 bit home user

see this link (follow the described process)especially the part about verifying whether your browser is 32bit or 64bit

Which Java download should I choose for my 64-bit Windows operating system?

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RELEVANCY SCORE 47.2

Hello, hope someone can help! Here goes ...

I am using Windows XP Home which was already installed on a brand new PC I bought 6 months ago. I use AOL to get onto the internet. I have an external Broadband modem. I have Norton Internet Security. All sorts of problems keep cropping up and I have tried to fix them but I just keep going around in circles.

1. When I switch on my PC I see the following messages on my desktop.
Windows Installer - Preparing to install. Please wait until Windows configures Norton Anti Virus 2005; and Norton Anti Virus does not support the Repair Feature. Please uninstall and reinstall.I don't know what the "Repair Feature" is. What is it that I am being asked to uninstall and reinstall?

2. I like playing AOL Poker Games. I could play them with no problems until recently. Then one day I got a message saying something like ... Java is not enabled. I went to the Java download page (Sun Microsystems) and tried to download Java because I believe that somehow I may have deleted Java and it does not appear in the list of programmes in my control panel!
Java will not download. The blue loading bar at the bottom of the screen fills to about half way and then freezes.

3. I also like using Earthcam to watch the Times Square webcam in New York. That was fine until recently too, but I now get a blank screen where the webcam should be and there is a little red cross in the top left hand corner.

4. I keep getting messages about security (which I... Read more

A:Solved: Downloading & installing Java problem

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I have down loaded Limewire pro, and was ask to down load and up date java, keep getting error 3013 when tiring to start up java.
Using XP windows

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Error 1722 window when downloading/installing Java 2 Runtime Environment, SE v1.4.2_..."a program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

Any direction, anyone?
I have Windows XP.
 

A:Error 1722 window when downloading/installing Java

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have tried several times to download avg 9 ... i keep getting this message and do not know how to fix .........

Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
Access is denied.

any help would be greatly appreciated ,,,,,,,,, thank you
 

A:trouble downloading avg 9

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i literally have trouble downloading i have used every antivirus i could find it has not removed anything i dont know what do do

A:i am having trouble downloading

You may be infected with Poweliks or Xswkit (aka Gootkit, a Poweliks clone) which typically affects the ability to browse or download files using Internet Explorer and causes PowerShell error alerts. Task Manager typically shows numerous occurrences of (COM Surrogate) dllhost.exe or dllhst3g.exe. If using a 64-bit version of Windows, then these entries will be listed as dllhost.exe *32 or dllhst3g.exe *32. These processes are known to spawn and consume a large amount of system resources. When attempting to download files in Internet Explorer you may receive the message "Your current security settings do not allow this file to be downloaded." or you may see a pop-up alert advising that "powershell (powershell.exe) has stopped working".If you are having trouble downloading files with Internet Explorer, follow these instructions to re-enable downloads/reset all Security zones to default.

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RELEVANCY SCORE 46.8

My downloads timeout, or they say completed and when I open them its only about a quarter of the file I downloaded. Is there a manager or something I can download to continue unfinished downloads or to stop from only getting partial downloads.

Any help welcome.

Thanks
 

A:Downloading Trouble

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RELEVANCY SCORE 46.8

I have been having trouble downloading things,, I have tried to download
smilie central, and it wont download, I have tried downloading the new
version of sun java and it wont download,, is it possible that something got
clicked somewhere that stops me from doing any downloads?
help!
karebear
 

A:downloading trouble

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RELEVANCY SCORE 46.8

Hi all.

I couldn't find any threads that cover my exact issue and I assume that this is the correct section of the board to post in... anyway, my issue is as follows:

IE8 won't allow me to download any programs. The download box pops up as normal and the progress bar goes to 100% but then it just closes and the download is nowhere to be seen. The search function won't find it either; the program is not on my computer.

The only bits of advice I've found online is to download Firefox (which would be great if it wasn't for the initial downloading problem) and also altering permissions in the Component Services bit (dcomcnfg), which did nothing.

I've also turned off Windows Firewall and am using Kaspersky 2011 with all permissions set so that it doesn't delete stuff automatically.

I also had an issue with uTorrent that I believe to be related: Whenever I clicked on a link to download a torrent, uTorrent wouldn't pick up on the fact that I was attempting to add a torrent to the download list. I was able to add a new torrent by inputting the URL but they would invariably fail.

(Foolishly, I had a bit of a tantrum and uninstalled uTorrent so as to install BitComet but then realised that I couldn't download that anyway. I blame quitting smoking.)

Any ideas?

A:Downloading Trouble

Joe,
Welcome to Seven Forums.

Let's try to do some online scanning etc operations since presently you can't download.
MS Windows Live OneCare safety scanner: Free online tool for PC health and safety

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RELEVANCY SCORE 46.8

I don't know whether this is an XP or an IE thing...

I inhereted this laptop at my company. I have full admin rights to it, btw.

This is kind of tough to explain. When I go to download certain types of programs - not files with a direct link to the file, but something that's supposed to run an installer on my machine - I don't get a prompt to download the software and the files don't start to download.

For example, go to http://download.sidestep.com/get/k00...&param=onlyGet

If you click I Agree, it should start to download a file. Except on my machine, it won't. I've had this same problem at other sites and it's becoming a major issue - I can't DL the webconferencing software we use, either.

I've gone into IE tools/Security/Custom Level and made sure that everything in ActiveX will download (or at least prompt me), but I don't get the pop-up box to download these types of programs. I've dropped my security levels to the bare minimums, but that didn't help either.

For what it's worth, the Sidestep site listed above gives me this error message:
-------------------
This is taking too long.
A few possible reasons why your download is failing:
You are using pop-up ad prevention software that prevents our registration windows from opening.

You are blocking JavaScript and/or ActiveX with your browser configuration, firewall, or anti-virus software.

You are in an office and your company has blocked your computer from downloading programs that m... Read more

A:XP/IE Downloading Trouble

Can anyone help?

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Is it possible to download MS 365 onto a PC?  Access, Outlook, Notes and Publisher downloaded from the package but I have to go on-line to access Word, Powerpoint and Excel.

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RELEVANCY SCORE 46.8

I'm just going to copy and paste what I have posted everywhere:

-----------------------------

I recently installed WinXP. I had WinME before this, very few problems.
I formatted, installed WinXP, and everything is fine, except one thing. I
cannot downloading anything. for instance, I go to http://www.aim.com , and
I try to DL AOL Instant Messenger. The dialog may or may not pop up, and
when it does, I select a folder to download to, and the Time Remaining stays
blank, Transfer Rate is blank, and the Progress Bar does not move. The file
doesn't download. One of my friends told me something about having an NTFS
system instead of FAT32. I dont know if this will fix it, but if there is
something easier, I'll take that instead. I have RoadRunner Cable, I Obtain
IP and DNS addresses automatically, and am through a router. I have released
and renewed my IPs twice. I did not have this problem before WinXP came
along. I'm not a computer newbie, so I have tried all the menial things,
like Virus Scanners, Cookies, IE options, etc.. I would greatly appreciate
help please!

Thanks,
Ryan

I also took a screenshot of what happens:

http://www.geocities.com/thejmclan/DL_Problem.GIF


------------------------------

Update: I have reformatted my computer, this time with NTFS (just because). There is no change in my problem. I need all the help I can get, because I'm not going back to WinME! Please help! E-mail me also if you can, [email protected] Read more

A:Trouble Downloading

Hmmmm... what happens when you try this link?
ftp://ftp.newaol.com/aolcanada/AIM/en/caaim47.exe

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RELEVANCY SCORE 46.8

have a friend of mine that recently brought me is laptop
to look at, and i cant put my finger on whats going on

it wont download anything, it will seem as though it is for instance

i went to download firefox for him
and i set to save to desktop when prompted however when its finished
downloading its not there, the download screen just disapears
upon completion even though box isnt checked,

so i tried just to run it and it gets to point where window pops up
to install and click instal and window vanishes and nothing happens

ive check temp folders and cleared them ive tried system restore
set all internet options to default closed all virus programs,
no firewall up and still nothing
and it does this on everything thats downloaded or rather attempted

its funny because there is no errors that come up it just acts as though
nothing happened , created a folder for downloads and assigned everything to download to it and following downloads nothings there..

im wondering if the windows defender is a culprit here but i deleted it and still nothing, but maybe still remnants in registry or something

i hope that made sense and if any1 has any ideas please help


i ran online panda scan and nothing shows , aside from that i checked
logs and comp seems to be clean

A:trouble downloading anything

Can you take the file/program from a cd/floppy and successfully install?

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RELEVANCY SCORE 46.8

ever since i downloaded Mozilla Firefox it was cool i guess but i had trouble downloading files and i got a error msg that i never got with IE so when i tried to download the same link with IE i got the same error msg so i decided to remove Firefox to see if it fixed it and when i tried i still got the msg that i never got before downlaoding Firefox here is a pic of the error

any help would be cool

A:Downloading Trouble!!!

It sounds like you have a "download manger" installed and that it's, giving you grief. Do you have say ""Real Download" or something similar installed?

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RELEVANCY SCORE 46.8

Hi

I have a windows 7 operating system

and I use Mozilla firefox

I am trying to download a whole page of lectures
unto my computer
they are media audio files

so that I can after wards download it on my Zune

so thatI could listen to it on my Zune

right now I can only download lecture by lecture individually
this is one of the links that I am trying to download

http://www.kolhalashon.com/New/Shiur...2Old&PageNum=2

please advise on how I can download the whole page at once

it should do it lecture by lecture

please advise

thanks

sigmundf
 

A:Trouble downloading

you have a post here http://forums.techguy.org/windows-7/1049449-how-download.html - with an answer
please do not duplicate posts here

closing this one

continue here
http://forums.techguy.org/windows-7/1049449-how-download.html
 

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RELEVANCY SCORE 46.8

I have been using Mozilla and want to go back to IE. I downloaded IE7 but I got a message saying that it was unable to install the latest Windows IE updates. I restarted the computer but it doest help. what do I do? How do I open IE7 when there is no shortcut to open it?
thanks

A:Trouble Downloading IE7

Hi and Welcome to TSF

Look over thie Preinstallation advice


http://cybercoyote.org/software/IE7.shtml

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RELEVANCY SCORE 46.8

I have tried to download service package 2 several times and it gets about halfway done and then stops with a prompt that says "access denied". If you have any ideas, I sure would appreciate it. I seem to be unable to download some programs because they seem to require the sp2.
Thanks
 

A:trouble downloading sp2

try downloading the redistributable package from the following source, this will allow the entire install to go ahead without your computer going online

http://www.microsoft.com/downloads/...be-3b8e-4f30-8245-9e368d3cdb5a&DisplayLang=en
 

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RELEVANCY SCORE 46.8

I have purchased Greeting card factory deluxe 9 and it will not complete the download, it just sits there. HELP!
 

A:trouble downloading

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RELEVANCY SCORE 46.8

It goes through everything, then a box pops up the says:

Setup was unable to initialize. Please look at the logs in C:\Windows for more
information

I have Windows XP Professional Service Pack 3. Any help would be appreciated - I don't want to go to IE 8 & have to go to IE 7 for my bank's
new security processes.

thanks!!!

A:Trouble downloading IE7

Use your Windows Search to find Log Files. Since there's a lot there, zero in on the date of the event and see what the file relating to your problem says. It will be in plain text so you'll have no trouble reading it.

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RELEVANCY SCORE 46.8

Whenever I'm downloading something if I were to try to do anything else involving the internet, the download will finish but I get an incomplete file. Whenever I leave everything alone, it downloads just fine. Can anybody tell me how to fix this?
 

A:Having trouble with downloading

Which browser do you use?
 

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RELEVANCY SCORE 46.8

hi. i have a sony vaio laptop and it does not let me download anything. i tried to download itunes and other programs and it would not let me. when i first got it i could download anything but now i can't. i can not even open any attachments. what should i do?
 

A:trouble downloading anything

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RELEVANCY SCORE 46.8

I am trying to down load [email protected] and when ever I do, it say "Error writing temporary file. Make sure your temp folder is valid". The icon is on my computer, but I keep getting that message whenever I click it and I can't listen to the radio. What does that mean and what do I need to do in order to get the radio to work? I have Windows 97 or 98 and I have downloaded this and other items before, but now I can't. Thank you.
 

A:Trouble with downloading

Try http://ns-radio.netscape.com/radio/radioclient/radioweb/html/download.html
 

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RELEVANCY SCORE 46.8

My computer recently crashed and I reinstalled the operating system to fix it. Unfortuneatly though, when I tried to download AIM the "download box" immediately dissapeared; making me unable to download it. I tried downloading other things, such as Flash, but everytime the download box opens, it closes alomst a nano second after it opens. Then same thing happens whenever I try to download things from my email too!

Is there some way to fix this problem?

I have Windows Xp and Internet 6

A:Downloading Trouble

Certainly. Make sure all drivers are installed. And try getting Microsoft updates then downloading and installing other software.

The worst case scenerio would be : you had a bad stick of ram and windows installation was corrupt. However I think you will be able to solve this problem with windows updates.

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RELEVANCY SCORE 46.8

I am having trouble downloading anything from any website whether it's through IE, Netscape or AT&T browser. When I go to any website to download, computer acts like it's downloading, but the end result is a large solid window, except for a small white square in the upper left hand corner of this large white window. Within that small white square there's a even smaller red square in it's left hand corner. Then below that is a blue triangle. Then to the right of those two small objects, there's a small black circle. I have searched and searched the internet for any explanations, but to no aval. Even AT&T couldn't explain it either when they tried to use their remote assistance to help me with downloading their software. I have taken a picture of this weird looking icon with my cell phone. If anyone out there would give me their cell phone # I'll send the picture to you. I have dug deep into IE's internet options, but don't see anything that should be blocking me from downloading. All options are checked that allows downloading. Please help!
 

A:Having trouble downloading anything!

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RELEVANCY SCORE 46.8

I sometimes download programs that have icons that look like this:
 unknown_icon_download.bmp   3.06KB
  16 downloads how can you download them on Xp it just says choose IE or select from list.

A:Trouble Downloading?

Hello,

The icon you see traditionally means that there is no application set to open the file in question. or that the file in question is corrupt. For example, downloading a microsoft word document and not having microsoft word instaled on the system. Could you say what the file is that you are downloading?

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RELEVANCY SCORE 46.8

I have tried twice to download win 10 each taking 6 hours, It gets to the end and then disapears. I have a pav g6.2240 laptop  running win 8.1 help please I am a silver surfer so in plain language i can understand please.

A:trouble downloading win 10

Boxergirl I don't know HOW you are downloading Win10, but the best way to do it is using the Media Creation Tool:  Installing Windows 10 using the media creation tool - Windows Help With this tool, you have the option of (1) creating Win10 installation media (USB or DVD), (2) downloading an ISO file, (3) updating the PC directly.  What I recommend is getting an 8GB USB stick and using option (1) to create installation media, then inserting that media and running the Upgrade. Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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RELEVANCY SCORE 46

Hi,

I want to install a POI loader for my GPS on my computer. When I try to select a folder where data files can be found, a message reads "There are no data files in that folder. Please specify a folder that contains at least 1 file with a (.csv) or (.gpx) extension." This is my first time ever downloading any GPS software, so I don't believe I would have any files with those extensions. What should I do?

Thanks
 

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