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Thinkpad Yoga X380 - Scratching from being in Stand Mode

Q: Thinkpad Yoga X380 - Scratching from being in Stand Mode

I've had my X380 for only a few weeks now and I noticed it's already getting scratched from being in stand mode. I had an S1 Thinkpad Yoga for years and it never developed scratches from being in stand mode. I noticed that the rubber feet on the palmrest are not the high point but the area below the trackpad is and that's why it's getting scratched.I was thinking if I could get some more of the little rubber feet on the bottom of the palmrest I could maybe double them up to make them taller, but I can't find them anywhere. Does anyone know if these can be bought on their own? Or maybe another suggestion to prevent the scratching? I've temporarily stuck some black rubber strips on the feet to make them taller, but it doesn't look that great.Thanks

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad Yoga X380 - Scratching from being in Stand Mode

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RELEVANCY SCORE 84.8

My wife received last month the laptop in the object (italian version) as PC for working, but she can't understand if it support the SIM for mobile data; looking in the datasheet it seems it have the WWAN module but I can't find nothing on the configuration tool and inserting a SIM I don't have any response.Thanks 

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RELEVANCY SCORE 84.8

So i got this laptop during orientation for the college i'm going to. I got excited when i saw the drawing programs on it so that i could sketch anywhere anytime without carrying a sketchbook to classes just in case i had time in between to draw. But the pen doesn't work. I have a Thinkpad Pen Pro, and while it seems charged and sometimes work, it's rare. In the 3D paint program, i can get a quick line out of the pen but not again. It's like the connection with the screen is wonky. How do i fix this?

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RELEVANCY SCORE 83.6

Hello, I've got a brandnew ThinkPad X380 Yoga and after 3 days of using the pen isn't recognized anymore. I tried to update the driver and first that worked out, the pen was functioning perfectly again and as I checked it's battery it was fully loaded, so it can't be an issue of the pen I guess. But after 15 minutes of using it stopped working again and I couldn't find another solution than resetting and reinstalling the pen's driver so far, which is obviously pretty annoying if you need to do it every 15 minutes. I would be very glad if somebody could help me!

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RELEVANCY SCORE 82.8

Our company recently bought 2 x380 Yoga laptops. As our companys policy states that we need to encrypt all our laptop HDD/SDD.As encryption method our company uses McAfee drive encryprion DE 7.2.x. We didnt know that x380 Yoga by default uses Lenovo NVMe Opal SSD drives, which is way put encryption policy in use.  What we did:At first we discovered that SSD are encrypted using bitlocker, so we decrypted it. After that we deployed McAfee DE and successfully encrypted SSD. We confirmed encryption and did laptop restart. After restart laptop can no longer boot from SSD. Bios stops at choose boot device screen. We can see SSD in boot screen, but choosing disk does nothing, i assume it cant access to the boot sector. It looks like Opal SSD is locked. What can we do in such situation, Is there a way to unlock it? We dont need to preserve data on SSD.      

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RELEVANCY SCORE 82.8

according to August edition, only some 45W and 65W adapters are compatibile? screencap on that section below.is there something special about Thinkpad X380 Yoga power input? we have users who have plugged in the old 90W ones and reported they do charge.[also the 135W (supposedly max to 90W? for power delivery?) come with Thunderbolt 3 dock, but that's different since it is via TB3/USB-C port, not the slim power port] we are curious, should we tell users to stop using the more powerful ones?  it is going to be bit hard to execute, we don't inventory those accessories, it will have to rely each personnel to check what they have (and quite a few bought separate ones for home) 

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RELEVANCY SCORE 82.8

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













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A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 82.8

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













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A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 82

product website tech specs and datasheet both listed it has Dolby Premium Audio https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/ThinkPad-X380-Yoga/p/22TP2TXX380 (Dolby is curiously not listed in PSref audio section for that model like older configurations) i could not find the app that used to come with previous generations like Yoga 370, 260 etc. in the OEM image. it is not listed in Lenovo Vantage app Audio/Video section either (even though the main menu said there where it should) @LenovoUS (twitter) suggests reinstall audio driver the README for Conexant CX11771 Audio Driver, 8.66.88.5010, Jun 2018 https://pcsupport.lenovo.com/ua/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... changelog said that version "... - Added Dolby DAX2 Native Apps to ThinkPad KBL-R platforms ..." still not seeing it. Microsoft store only show some trial version of Dolby Atom for headphone and another app for Dolby Access, i assume neither are what the usually Dolby profile/EQ app is any suggestion, am i missing something?

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RELEVANCY SCORE 82

have anyone seen the 16.0.0.2-R0STF14W 2018/08/07 updater fail to update the Thunderbolt firmware? i tried both manually download the packagehttps://pcsupport.lenovo.com/ec/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...orvia Vantage, both got no error message, but the firmware wasn't updated.completly running Detect2016.exe said the build ID is still R0STF13W, release note said it should have go to R0STF14WNVM image is 14 though. Vantage wil detect machine has old version and want to do it again.  I let it do it three times, same things. Thunderbolt Driver has been updated to 17.3.74.8 (package version 17.3.74.400) before firmware update 

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RELEVANCY SCORE 81.2

I received my X380 Yoga with the i7-8550u a couple week back and the first thing I noticed was the fan running almost constantly. I checked task manager and noticed that even though the CPU usage is remaining low, the clock speed is running at around 3.80 GHz.  My power profile is set to balanced with the minimum processor state set to 5%. If I change the maximum processor state to 99% then the clock speeds drop to below the base speed of 1.99 GHz and the fan quites down.  The problem is the CPU will never go above 1.99 GHz when set like this, so performance is noticeably reduced. I've played around in the bios and the only thing that seems to drop the idle clock speed is to turn off Intel SpeedStep which again stops the CPU from going above 1.99 GHz. From my experience with my past computers the CPU should clock down when the load is low. Is this normal behaviour for this computer and processor? I am I missing a setting, or maybe a program or process is demanding full clock speed from the processor? Any help or comments would be appreciated. Thanks

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RELEVANCY SCORE 71.2

My X1 Yoga 2017 device is generally a delight.  Today, however, I tried to use "Stand Mode"  for the first time to display a powerpoint presentation.It works fine in tablet modeWhen I change into Stand mode I see the slide full screen (whether I was in edit mode or presentation mode)I cannot find how to advance the slide.  The following do NOT workSwiping the screen - I realize it shouldn't work if the touch screen is disabledTapping the screen - I realize it shouldn't work if the touch screen is disabledPressing a key  - I realize it shouldn't work if the keyboard is disabledIs there any way to show a PowerPoint presentation with manual advance in Stand mode?

A:Yoga x1 2nd Cannot Advance Powerpoint slide in "Stand Mode"

Problem solved.  I found a PPT slideshow setting that workedShow Type - Browsed by IndividualAdvance Show - ManuallyWith this I can advance and go back by swiping.

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RELEVANCY SCORE 71.2

My X1 Yoga 2017 device is generally a delight.  Today, however, I tried to use "Stand Mode"  for the first time to display a powerpoint presentation.It works fine in tablet modeWhen I change into Stand mode I see the slide full screen (whether I was in edit mode or presentation mode)I cannot find how to advance the slide.  The following do NOT workSwiping the screen - I realize it shouldn't work if the touch screen is disabledTapping the screen - I realize it shouldn't work if the touch screen is disabledPressing a key  - I realize it shouldn't work if the keyboard is disabledIs there any way to show a PowerPoint presentation with manual advance in Stand mode?













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A:Yoga x1 2nd Cannot Advance Powerpoint slide in "Stand Mode"

Problem solved.  I found a PPT slideshow setting that workedShow Type - Browsed by IndividualAdvance Show - ManuallyWith this I can advance and go back by swiping.

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RELEVANCY SCORE 70.4

Hi there! My 2 month old yoga 720 occasionally does this weird thing, when turning the screen from laptop mode to tablet/stand, and back. The screen sometimes glitches out with grey stripes vertically filling the whole screen, or it just might go black. It seems like a bad connection to the mb or something, so the opening or closing of the screen twists or yanks a wire or something. This is of course irritating and now I'm not overly confident in using the laptop to it's fullest potential, fearing that I'll break something. So is there any self remedy for the issue, or can I open the machine and check if something is pinched or something? Specs:Make: YOGA 72015IKBType: 80X7BIOS: 4MCN25WWV1.10

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RELEVANCY SCORE 70.4

Previously, my notebook worked fine. But when I update Windows The keyboard suddenly began to have that problems.

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RELEVANCY SCORE 64.4

Hi all, Got a bit of a strange one. I have one user with an X380 Yoga - since day 1 from brand new the stylus has been very intermittent (more off than on) and now it simply does not register on the users screen at all. Touch screen works as expected. I brought over another X380's stylus and it worked fine on the laptop screen. I then brought the "broken" stylus back, and it worked as expected on another X380. So to summarise, I can confirm both Styluses work, both screens work, but one stylus doesn't work on one screen, and one works on both. I'm confused!

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RELEVANCY SCORE 64

Hi. Occasionally, my thinkpad yoga 14 went to tablet mode by mistake in standard mode, and the keyboard was disabled. I was wondering is there any way to disable or ban tablet mode forever? Thx!

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RELEVANCY SCORE 64

Hei evrybody, after update bios and another lenovo drivers, laptop does not go to sleep mode until the empty battery..  Yoga 14 (Type 20DM, 20DN) Laptop (ThinkPad)Win 10 64

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RELEVANCY SCORE 63.2

So I recently purchased a ThinkPad x1 yoga (2nd gen), and this is only the second time I'm using it. Yesterday, I was able to get it to switch to tablet mode and the screen also rotated fine. Now, I can still switch to tablet mode, but the track pad is staying active for some reason, and the screen won't rotate to portrait mode. This is really inconvenient, because I want to take notes on it!! Anyone have a solution?

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RELEVANCY SCORE 63.2

Hello,I just bought a new Yoga370. When I turn the screen over to convert it to a tablet, it doesn't seem to work.Nothing happens when I touch the screen - the screen does not seem to have any sensitivity to the pen or my fingers.However, when I turn it back to PC mode, the touch screen mode works again.I would appreciate your advice on how to resolve the issue. Thanks. 

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RELEVANCY SCORE 63.2

Hi Hello Just got my new X1 yoga, but even after reading the manual, couldn't figure out how to resume it from sleep? Getting it to sleep easy, lid down, windows menu or F4. When I came back to it, the screen is off, the fingerprit scanner has a light, but I cannot manage to get it back on unless i press 1 or 2 times on the power button, and then it resumes. Any other ways to do it?? I'm used just to press any key/mouse, to get it to resume, my old surface was like that. Sorry for the basic question, but the power button sometime takes as long time, as I think it's restarting the computer. Thank you

A:ThinkPad X1 Yoga how to resume from sleep mode??

Pressing the Fn key might do it if it has only been in sleep mode for a while, but after a period of time set under the power plan setting, it will go into hibernation mode  to save the battery power (it basically writes the system state to a file called hiberfil.sys, and powers off), and in that case you have to press the power button to resume. This might help too even though it does not explicitly mention your model.https://support.lenovo.com/us/en/documents/ht075624 Take Care,

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RELEVANCY SCORE 63.2

Hi everyone, I do have a strange issue with a Thinkpad S1 Yoga: after a fresh (clean) install of Win10, I have installed the relevant drivers - including the Lenovo power mgmt driver. So far, everything is ok. However, the device does not enter sleep mode when I am closing the lid. It seems that it rather changes to tablet mode.  After x minutes of inactivity, the devices enters sleep mode - also if I manually select sleep mode via Startmenu. So I think this is related to the detection of the lid function. Any chance to correct this? thanks. best, axeon

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RELEVANCY SCORE 62.8
RELEVANCY SCORE 62.8

Hi everyone, pressing [Fn]+[F7] on my X380 Yoga returns to my linux operating system the [win]+[p] keycodes whereas the [F7] key has the icon for monitor switching / presentation setup. Does anyone have the same issue or does anyone know a workaround for this? All the best

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RELEVANCY SCORE 62.4

How to activate the Ultimate Performance-Mode on Windows 10 Pro 1809  to get the Full Power from ThinkPad`s open CMD as Admininsertpowercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61 and Entergo to  Power settings and choose the Ultimate Performance Mode ... Enjoy .....  

A:Read This....ThinkPad X1 Yoga and other Ultimate Performance-Mode

See also this post. Next question: what does it do that we can't also do by tweaking all power settings? 

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RELEVANCY SCORE 62.4

Hi,  Am facing this issue with X1 YOGA 1st generation, whenever it goes to sleep, i can not wake it up. Power button is blinking, also kepborad seems to be active as i can see it activating the backlights, mute /unmute mic.... etc Any help ? 

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RELEVANCY SCORE 62.4

Hello everyone, Yesterday I installed Windows 10 on my Thinkpad Yoga (first generation) with clean install. Everything works fine except wifi in tablet mode. Every time I twist my yoga (i.e. go into tablet mode physically) wifi stops working. When I twist against to laptop again, wifi comes back. Does everyone knows this issue? Thanks a lot for your time. Greeting from Germany

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RELEVANCY SCORE 62.4

Over the last few months my Thinkpad S1 Yoga has developed a habit of randomly entering tablet mode when the lid is about 90-120 degrees open, as if the lid was swung past 180 degrees. Consequently the keyboard and trackpad are disabled when this happens. Closing the lid to force the computer to sleep and then opening the lid again removes the symptom. Moving the lid past 180 degrees sometimes makes the computer go into laptop mode again, or sometimes makes the display rotate 90 degrees while staying in tablet mode. I tried to remove the sensor in Device Manager and let plugnplay rediscover it but the problem remains. So I'm guessing this is a hardware problem? For now my workaround is to keep the sensor disabled (which means no tablet mode unless I Before I tear the computer apart and start replacing parts - it's out of warranty - any thoughts?Thanks.

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RELEVANCY SCORE 62

Hi,I recently ordered a Thinkpad X380 Yoga. I was wondering whether it is possible to use an SSD with msata form factor in the WWAN card slot.Thanks in advance.

A:X380 yoga msata SSD?

Hello and welcome,
 
I can't find any reference on the web or in the X380 base spec that indicates this is possible.  My guess is NO, but can't really verify one way or the other.
 
I can say that mSATA should not be part of the conversation.  The WWAN slot is m.2 NOT mSATA.  mSATA has not been used in Lenovo products for several generations.
 
Z.

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RELEVANCY SCORE 62

Hi Lenovo Community, I'm facing pretty strange CPU Performance problems on the X380 Yoga with i7-8550U CPU. The CPU performance becomes very bad after some operating time. I understand the X380 has a limited cooling capacity, but this behaviour is pretty strange. Environment: X380 Yoga, i7-8550U, 16GB Memory, 512GB SSD, Windows 10 1703 Enterprise, SCCM Driver Package used for image building and installation. Bios Version 1.14 installed (most recent one). Drivers are all checked, and are the most recent version. Speed Step Settings in Bios are on Max Performance, on OS also on Max performance. Running Standard Office applications, like Outlook, Skype, Firefox and some management tools. After system boot everything is performing fine for about 1 hour. (I wasn't able to  record the exact time so far). After this, the system starts to get really slow, and shows a bad response time. As soon as some CPU load is applied, the CPU clock in Task Manager goes down, also the CPU load is not able to reach 100%. The CPU Temperature does not go over about 60 at this point. Directly after the system start it goes up to about 85C. I monitored the CPU with HWMonitor, and put some stress to the Laptop using Prime 95. After some minutes Torture Test I see following values in HWMonitor (see attachment Prime 1.jpg) After about 1 hour run time, I see following: (see attachment Prime 2.jpg) So, the CPU Clock is far down, all temperatures are not really high, no... Read more

A:Bad CPU Performance X380 Yoga

Second attachment.

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RELEVANCY SCORE 62

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 62

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 62

Hallo all,I have a brand new Thinkpad L380 Yoga, and strangely the Fingerprint scanner did not work after waking up from sleep mode. I have tried to uninstall the fingerprint driver,try to update it from Lenovo Vantage, and i come to no avail.Strangely, it also doesn;t work in the Windows Hello dialog, where you have to input a new fingerprint (This also happens after waking up from sleep mode though) Please help me. THis is not a deal breaker, but annoys me; n/b: The fingerprint is listed in device manager as synaptics-sgx   

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RELEVANCY SCORE 62

HiI have an easy to explain but very annoying problem with my new Yoga 260.After rotating the screen to the back of the device (tablet-mode) and back again (normal mode). The touch-pad stays disabled.Keyboard and everything else works fine. I have to reboot the machine to bring the touch pad back to live again.Drivers are the current one from ELAN.OS is Windows 10 64BitDoes someone know how to fix it?Kind regardsVanilla

A:ThinkPad Yoga 260 TouchPad stays disabled after tablet-mode

Hi
 
I was not able to find anything interesting on the support site of your model:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...
 
 I checked the change on the ELAN drivers from 12/1/2016, but it does not says anything about the touchpad not recovering from tablet mode.
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...
 
If you already installed this driver and didn't work, I don't have more ideas about it.
 
Regards
 
 

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RELEVANCY SCORE 62

While I like most things about my Yoga 14 notebook, it has this annoying habit of going to sleep about 1 minute, even when it's plugged into a OneLink+ docking station.   I have the OS updated to the latest Windows 10 Creator's Edition and all device drivers up-to-date.   It's done this since I bought the machine earlier this year and I haven't been able to figure-out how to get it to honor the sleep settings in Windows.   Is there a BIOS setting or something that is forcing it to go to sleep after 1 minute?

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RELEVANCY SCORE 61.2

When I write something in Word, the pen starts lagging. The option 'pen' turns off and instead of writing it starts scrolling. I can't write longer than 3 seconds. I don't have this problem with other apps, only with Word.

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RELEVANCY SCORE 61.2

My new X380 Yoga does not start at all- when hooking on the power the LED light was first orange and now white (assuming it has been charged)- when hooking on the power the red LED light (in the i in Thinkpad logo) on the screen cover lights up. The red LED light on the keyboard doesn't do anything.- Computer doesn't make any sound, no fan, nothing. Tried:- pressing it 5, 10 , 30 seconds, nothing happens.- pressing reset on the bottom (with paperclip), nothing happens. Anybody any ideas, or was it just dead on arrival?  

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RELEVANCY SCORE 61.2

Hi there, I have observed, that the Yoga X380 speeds down if the display is folded (working in tablet mode). A compilation of a C++ project needs in normal Laptop case (Keyboard usable) 29 seconds and all 8 logical processors are working with 100%.The same compilation in folded case (Yoga stands on the keyboard) needs 1 Minute 48 seconds. The 8 logical processors are working only with max 47%. Can someone explain me this?  Best regards Timo  

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RELEVANCY SCORE 61.2

Hello,I have an annoying issue with my X1 Yoga: almost every time I put it in tablet mode, the key covergets a bit stuck around some keys and I need to press them a lotharder to get an input.It usually gets stuck either around arrow keys, spacebar, X and C. It's currentlystuck on the spacebar and I'm having a hardtime typing this message.It usually gets a bit betterif I put it back in tablet mode and help itgodown while getting it back to "laptop" mode, but it doesn't completely solve it.Does any of you have this issue? How do you solve it? Do I need to send it to a repair center? Thank you. P.S: I deliberately didn't correct any typing mistakes the keyboard mademe do so you know how annoying it is. It makes me want to throw it out of thewindow.

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RELEVANCY SCORE 61.2

Everything was going fine until the day I updated my 20FY to the latest BIOS version (R05ET75W); now as soon as it goes to sleep mode, the olnly way to wake it up is rebooting ang losing all the not saved work.Everytime it happens I regret the day I sold my Dell Vostro to buy this machine.

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RELEVANCY SCORE 60.8

Hello my fellow ThinkPad friends, I know that there are already a couple of threads out there concerning high battery drain when the device is completely shut down, but none for the X380 Yoga yet. In some cases (E-Series ThinkPads), a BIOS-Update was released to solve the problem. I would kindly like to ask the Lenovo team to try and figure out whether the same can be accomplished for the X380 Yoga.  When my device is shut down, it usually drains 10-15% a day, which cannot be a regular thing. Of course, I have tried all the usual stuff: - Windows Quick Start is off - USB-power when off is off- Wake-On-LAN or USB-C is off- BIOS updated to R0SET29W 1.13 If you have any other ideas, feel free to post them. Otherwise, I would really appreciate for a BIOS update that might adress the issue. It is kind of annoying charging your device for the weekend knowing that by the next day, you will already have lost 1 to 2 hours of runtime. Best wishes,Manuel  

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RELEVANCY SCORE 60.8

Hello,I am a support engineer for our organization. I've recently tested 15-20 of our X380's and found that the Integrated camera will not activate, and has an error in the driver, as shown in the attached screenshot. Is there a known fix for this? Installing the driver listed on your site, and any listed in the software matrix for the specified device type (20LJ) yields no different results. And we also have 1500 of these coming this week to be prepped for deployment...Please let me know what the fix is   

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RELEVANCY SCORE 60.8

Hello,I am a support engineer for our organization, supporting around 1500 Yoga X380's. Recently, we have had a bunch of reports of random audio failures, with audio suddenly stopping on these devices. Steps I've taken:SFC /scannowDISM /online /cleanup-image /restorehealthRemoved the Conexant audio driver and restored it with the driver hereRebooted the Windows audio serviceOther miscellaneous (common troubleshooting) steps The only reliable solution we have come accross is to reimage the machine. But with a growing number of complaints, this is not a sustainable solution. What can I do to resolve this?

A:Yoga X380 - Intermittent audio failure

I should add these are all running Win10 1803

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