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Yoga S1 and external display output

Q: Yoga S1 and external display output

I have a Thinkpad Yoga S1 and when I connect it to my Asus External 24" LCD Monitor via mini-HDMI to HDMI it drops connection every few seconds. The cable is properly fitted so its not a loose connection and I checked that my video driver is up to date. Any suggestions? regardsSteve

RELEVANCY SCORE 200
Preferred Solution: Yoga S1 and external display output

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Yoga S1 and external display output

hello Lenovo Support, Are you able to help with this? RegardsSteve

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RELEVANCY SCORE 82.4

My Thinkpad Yoga 15 has a problem, which may or may not be related to the BIOS update recently performed. When booting, the bootup screen only appears on an external monitor via the HDMI output. When performing the hardware tests in the BIOS, tests are done on the HDMI-connected display, the internal display does not seem to be recognized. I verified this using both Linux and Windows. It does not seem to be a hardware failure; I have been able to get the display on the internal LCD a few times, by powering down the laptop, holding the power button for about 20 seconds, then powering back on while pressing F1. The laptop will then function for a while, but loses its display after coming out of sleep. Needless to say, this is unworkable. Does anyone have any tips on how this could be fixed in a more permanent fashion or any indication to cause? BIOS does not allow me to turn off NVIDIA, or its opposite, to enable it exclusively. I also tried different drivers, from both Lenovo as well as NVIDIA and Intel, but to no avail. Any pointers appreciated.

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RELEVANCY SCORE 80.8

The title says it all. I'm very frustrated with this problem since I really need to connect my laptop to an external monitor for work. I've read and tried all relative topics in this and intel forums (e. g: https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-920-can-t-connect-to-any-external-mon...), have done all steps mentioned (including firmware, bios and windows update, windows reset, ...) but the problem still persists. Apparently, most users that had faced the same problem been able to get it worked after installing "Type C Firmware for Windows 10 (64-bit)" or the BIOS update provided by Lenovo. I installed them successfully but nothing changed. I am sure it is a software issue since there is no sign of any hardware one (all devices are fine as device manager shows and diagnostics app found no problem). It was just working fine until suddenly stopped working (probably after some recent windows update). I would greatly appreciate any help.

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RELEVANCY SCORE 66.4

Does anyone know what's the maximum output resolution of the micro HDMI on the Yoga 710? Is it able to output 21:9?

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RELEVANCY SCORE 65.2

my monitor supports 3440x1440 but no matter what I do the Y730 only outputs a max of 2560x1440.  I am connecting with hdmi.   also I have updated bios and all the drivers. any ideas?

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RELEVANCY SCORE 64

Hello,  I have a problem with HDMI output. my laptop: HP ENVY - 15t Slim Quad Laptop,15t-q300 CTO (ENERGY STAR) (L6E55AV);4th Gen Intel(R) Core(TM) i7-4722HQ Quad Core Processor + NVIDIA GeForce GTX 950M 4GB DiscreteWindows 10 64bitconnected to ext. disp ACER S241HL via HDMI to DVI cable. Using same resolution 1920x1080 on laptop display and ext. diplay  I connet my external display to laptop  and everything fine. Laptop screen is duplicateted. After time (is vary, couple of hours or days) it dissconnect by itself and external display turn black. Sometimes after few second it comes back to normal or screen start jumpping between laptop display and ext. display. More often is just screen come back to laptop and I am try to project (win+P) screen to ext. display but windows respond with no action. If I want to project screen screen back I have to disconnect HDMI cable and wait15 minutes and connect back a everything work until it happend again and problem  appears in shorter and shorter period after finnaly cant do anything iby this way. Sometimes works to dissable intel 4600HD driver in Device manager but more often just unninstall  driver and after restart  windows install driver back(driver is updated to the latest) and everything is working until problem appears again. It really annoying and I tried everything, problem present with WIN 7, 8.1 and 10. Try disable intel HD grafics a... Read more

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RELEVANCY SCORE 59.6

I'm trying to conect my Yoga 900 to an external diplay using USBc adapter to HDMI with no sucess. I've used two different types of adaptors now and diffrent monitors. Is there anything I am missing, I assumed it should have been a plug and play feature.

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RELEVANCY SCORE 59.6

Hi guys, I'm new to the forums, but I've had my Yoga 900 for about a year now. Love it! I recently acquired a Dell 4k monitor and I want to use it as an external display for my 900. I have a USB-c to Displayport adapter. However, I'm a bit nieve on the CPU & GPU requirements for 4k. So, will the 900 do the job? Will it work via the USB-c out to Displayport?  Thanks in advance for your thoughts

A:Can Yoga 900 drive a 4k external display?

Also, down the road a bit I'm going to be looking to purchase a tower to run this display. I'm a big fan of Lenovo's products, so any advice on which Lenovo tower I should be looking at would be appreciated. I don't need anything too awesome. Just a basic tower that can handle everyday family computing @ 4k/60. 

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RELEVANCY SCORE 59.6

When running 3 externals displays 2 displays are showing 1920x1080 and one is showing 640x480. the 2 how are working correct uses displayport and the one that has low resolution is using VGA. According to the specs. I should be able to run 1920x1080 on all 3 ports. All 3 displays are Philips 231B 

A:Yoga 370 low resolution when using 3 external display

Did you try to install a display driver? I am not sure, if there is one for your Philips display. Generally I agree: According to Intel your config should work:https://www.intel.com/content/www/us/en/support/articles/000025673/graphics-drivers.html

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RELEVANCY SCORE 59.6

Hi, I'm surprised I cant reach 4K resolution on Yoga 900s connected to 4K TV? Why? I'm using USB-C to HDMI adapter. What should I do to get 4K? I can get only 1080p on TV as a main display.On clone display mode resolution is set to 4K but in fact in TV is 1080p. 

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RELEVANCY SCORE 59.6

I'm using a USB-C to HDMI adapter (using the DisplayPort over USB standard, not an older DisplayLink type) to use an external display on the Yoga 730 and it has issues when running as 2 separate displays (everything works fine when mirroring or using only the external display). If you set the graphics settings to "extend these displays" the Windows 10 shell seems to wedge itself (can interact with already running apps, but cannot start new apps or use the taskbar/start menu) and the bottom of each display flickers (looks like a flickering ghost taskbar). I don't suspect a hardware issue with the adapter because it works perfectly in mirroring or single-display mode; instead I suspect a graphics driver bug. Others that use this adapter on other PCs have no problems. I'd love to try a newer version of the Intel 620 graphics driver but it won't install (it says it's incompatible with this system and to contact the computer manufacturer)... Lenovo's customized version of the driver is 4 months old. I have all the latest drivers installed via Lenovo Vantage, Intel's web interface (it only installed newer Wifi and Bluetooth drivers), and Windows Update. The laptop is running Windows 10 1803 17134.112 (2018 Creator's update).

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RELEVANCY SCORE 59.6

Hey guys, I recently purchased a micro hdmi to hdmi cable for an external display monitor with my Yoga 3 Pro however after connecting the laptop to the external display, I receive a 'No Signal' message on the external display. When the cable is not plugged into the external display, it says 'Check Signal Cable' therefore I know the external display can recognize when it is plugged into the laptop. I have read other forums regarding cutting back the plastic on the micro hdmi cable for further extension of the male end into the micro hdmi port however continue to experience 'No Signal' messages. Also in my display settings the laptop will not detect another monitor and graphics properties states there is only the single laptop display. Any suggestions will help, thanks!

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RELEVANCY SCORE 59.6

Hello everyone I'm a new owner of the Yoga 720 15''. I've just bought apple thundebrolt 3 to thunderbolt 2 adapter and tried to connect external display using miniDP -> DP cable but with no luck. The same DP cable and monitor works ok on my MacBook (early 2015 with thunderbolt 2 ports). Computer sees the adapter (it's visible in the "printers and other devices" panel) but nothing is shown on my external display (it behaves like there is no cable connected to it and goes to sleep after few minutes). I've seen on various online stores that the apple adapter should work with my laptop. Is there something that I'm missing or maybe my T3 -> T2 adapter is broken? Thanks! Marcin

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RELEVANCY SCORE 59.6

Hi all  I have a Yoga 300 laptop running Windows 10. I notice that I can connect to some projectors via HDMI only to broadcast power points presentations in Presentation / Preview mode. I cannot see to broadcast my screen (a web page for example).  I have just acquired a new projector and cannot display anything at all to it. Any thoughts to correct this?  I am sure I am making a simple mistake someplace.Chris

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RELEVANCY SCORE 59.6

Hi, I have a Yoga 2 13' i5 with 8 gb ram, currently running on windows 10. I would like to purchase an ultrawide external monitor for it : https://tweakers.net/pricewatch/437153/lg-29um57-p-zwart/specificaties/ On the internet I read several scary messages about the micro hdmi not supporting the 2580X1080 resolution, or the HD graphics not supporting it. Does someone know whether my laptop will support the Ultrawide resolution? I do only need it for Officework and internet browsing, not for movies or games. Thanks

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RELEVANCY SCORE 59.6

Hi all, We have a Lenovo Yoga 500-14ISK and a Samsung LED monitor (tried with other monitor too) connected with hdmi cable. After installed the graphic drivers the external display worked properly for 2-3 weeks. But then it became unseen for the notebook. I've reinstalled the driver and it worked again for 2-3 weeks. Last time I've installed the updated driver but the last week the problem appeared again. As usual I've installed the driver and after the 3rd restart it works again, but I don't know how long. Have You any idea what's wrong here? Thank You in advance,Zoltán

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RELEVANCY SCORE 59.6

When running 3 externals displays 2 displays are showing 1920x1080 and one is showing 640x480. the 2 how are working correct uses displayport and the one that has low resolution is using VGA. According to the specs. I should be able to run 1920x1080 on all 3 ports. All 3 displays are Philips 231B 

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RELEVANCY SCORE 59.6

Hi all,This morning my yoga pro 3 doesnt detect my external display :Win 8.1/64Classic shell installed When i try right click on the desktop screen resolution : only one display is shown.  - tried 2 different monitors, 2 different HDI cables : no result- tried removing/updating intel HD graphics 5300 driver update (now v 20.19.15.4352) : no result  Tried the monitors & cables on another laptop (samsung 9000) : works fine.Sound thru HDMI works fine. any ideas ?

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RELEVANCY SCORE 58.8

Just purchased a X1 Yoga with OLED display - Windows 10, intel i7, etc. I have a Dell monitor at work and when I connect it to the HDMI port on my laptop, it recognizes the monitor (control panel/Intel HD graphics). However, the monitor keeps showing a message "No HDMI cable. the display will go into power save mode in 5 minutes". Does anyone know how to fix this? I tried updating all the drivers, the windows button + P, nothing works. I'm desperate!

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RELEVANCY SCORE 58.8

Hello,I haven't been able to connect my Yoga 710 to an external display via HDMI.  I've tried multiple cables as well as multiple tvs.  It's almost as if the PC doesn't even detect that it's hooked up to another display.

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RELEVANCY SCORE 58.8

I have attached an external 4K display (Samsung U28E590) to Yoga 260 (with Win10) through HDMI, but it's able to use only half of the resolution (1920 x 1080). When I attach an Acer laptop, the full resolution is available (--> shouldn't be cable or display problem). I have reinstalled the driver and it should be on the latest level. Any hints, where to look further the problem ?

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RELEVANCY SCORE 58.8

Just purchased a X1 Yoga with OLED display - Windows 10, intel i7, etc. I have a Dell monitor at work and when I connect it to the HDMI port on my laptop, it recognizes the monitor (control panel/Intel HD graphics). However, the monitor keeps showing a message "No HDMI cable. the display will go into power save mode in 5 minutes". Does anyone know how to fix this? I tried updating all the drivers, the windows button + P, nothing works. I'm desperate!

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RELEVANCY SCORE 58.8

I have an x1 yoga  20FQ model (i7, 520 integrated).  I am coming from a gen1 x1 carbon and had a gen3 x1 carbon as an temporary machine. On my x1 carbon with the onelink dock (usb 3) I was able to connect 2 external monitors + a 3rd monitor into the mini dp + the laptop built-in display.  Essentially I had 4 monitors. I am surprised that I cannot get the same setup with the x1 carbon gen3 and now with the x1 yoga.  One of my next step is test the vga port on the onelink+ dock to see If I can then enable the built-in port. The x1 yoga and x1 carbon (gen1) intel cpu/gup specs shows that they both support 3 displays.  I am thinking the usb dock is the difference maker.    Is this possible on the newer machines?  

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RELEVANCY SCORE 58.8

[email protected], hopefully someone can help.  I got a Lenovo Yoga 3 Pro 13 80HE004LGE for half a year.  Intel Core M-5Y70 1.1 GHz + Intel HD Graphics 5300, Kerntakt: 100-850 MHz, Dual-Channel, 20.19.15.4444 I used it with an external DELL 24" screen in extension setup WUXGA 1920 x 1200 pixel. Worked without any problem. Now changed the screen: DELL 27" (Dell U2713HM) . This screen should be able to provide WQHD 2560 x 1440 pixel but max I can choose in the set up (Win 10) is Full HD 1920 x 1080 pixel. I did the full program; 1. deleting drivers (Graphic and Monitor) reinstalled newest versions provided from Lenovo/Dell website,2. tried 3 different cables (HDMI and DVI), no differences :-(3. Installed Dell SetUp tool4. Installed intel set up tool (Could enter the high resolution manually here as personal setting, but does not work either) Nothing helped :-( screent stays on 1920 x 1080 :-( This 27" screen was running connected to a MacBook Pro without any problem in max. resolution 2560 x 1440 before.  Due to my research the Intel HD 5300 should be able to handle 2560 x 1440. Looking forward to helpful repliesDennis 

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RELEVANCY SCORE 58.8

Hi,  Can someone from Lenovo officially confirm or someone who has bought this laptop test this and confirm, can the new Yoga 900 output 4k resolution @ 60hz to an external monitor, such as Dell P2715Q?  What I see in the specs, it has Intel HD 520, and the spec sheet says DisplayPort 1.2 via USB-C can drive4096x2304 @60Hz However, there's no confirmation anywhere of this, neither from Lenovo, nor from users. Most USB-C to DP cable makers haven't tested this yet.  I'm seriously considering the new Yoga 900 as a replacement for my T410. Main use is business and photo editing, and looks like an awesome laptop. The ability to hook up 1 external monitor at 4k @60hz is critical for me, otherwise, it's a Dell XPS 13. Thanks in advance,Vele

A:Can Yoga 900 drive external display 4k @ 60hz via ...

Do you think that the platform specifications by Lenovo are untrustworthy?

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RELEVANCY SCORE 58.4

Hello, is there any way to connect extarnal fullhd Benq monitor to this computer model using only USB connection? For example via USB A to HDMI cable? Is it possible? The thing is this computer  neither has HDMI nor Thunderbolt but i would like to use external monitor with it. Thank you for your suggestions, Mark

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RELEVANCY SCORE 58.4

Hello,I've a problem with 4 lenovo yoga 260 running Windows10 64 ( all serial start by MP13 ), the external display blink randomly with vga or dp.I ll do bios update and system update, dock fw update the problem is still the same.I don't know if the problem is hardware or softwareOther topic mention : Service TIP SF16-T0080/ HT502248 with this issues, can Lenovo tell us moreThanks you + bg

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RELEVANCY SCORE 58.4

hi, I just upgraded from an X1 carbon to an X1 yoga with OLED screen. I connect to a Dell U3415W monitor and use extend display.The display quality on the laptop is outstanding but when I connect to the montior it isn't very sharp. I'm running monitor resolution on 3440x1440, and using HDMI cable. I had no issue when using the X1 carbon.I've updated display drivers. Any ideas? thanks

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RELEVANCY SCORE 57.6

Hello all, If I connect my X1 Yoga to an external monitor, can I either make the external monitor mirror the built-in monitor and keep the built-in monitor's touch capabilities, or alternatively only display on the external but still use the touch abilities of the built-in monitor to control things as if it were a tablet?   Basically, I'm interested in knowing if it's possible to use my touch screen and the fancy pen even if I'm working on something on an external display.  Any tips about the best way to do this, and/or the differences between HDMI/Display Port/Dock etc. are welcome.  Thanks!!  

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RELEVANCY SCORE 57.6

I am using a usb-c to hdmi adapter to output to a TV but the black levels look washed out. I had no issues with the same TV and a previous laptop that had a dedicated hdmi port. In the intel graphics settings usually there is a "quantization range" setting to change color space between RGB Limited and RGB Full if the intel graphics is driving the hdmi port. However, in this case, there is no hdmi port but instead a usb-c to hdmi adapter, thus the quantization range setting is missing. I've had the same issue before on a previous laptop with usb-c. I've tried installing thel atest drivers, including the non-validated ones from the intel website, but none give me the quantization range setting.

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RELEVANCY SCORE 57.6

I was wondering what's supported for having an external screen, preferable 2.I had done some research online but wasn't obvious.

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RELEVANCY SCORE 56.8

Hi,I have a L380 Yoga 20M7-001BMH with ELAN trackpoint which exhibits the same behavior as described on another forum: https://forum.thinkpads.com/viewtopic.php?t=126939 The trackpad works correctly regardless of scenario, the trackpoint scrolling works correctly regardless of scenario,however, the trackpoint cursor has its axis swapped when I'm using a secondary screen in portrait orientation with "second display only" mode. More specifically, the X and Y axis are interchanged, acting as if the screen orientation was landscape. I'm assuming this behavior is due to the assumption that the primary display of the laptop will always be in landscape mode, and when connecting only an external display, it's percieved as the primary. I have Windows 10 with all updates installed, as well as all updates installed through Lenovo Vantage.The issue is present both with a display connected through a Dell D6000 dock as well as displays connected through HDMI. 

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RELEVANCY SCORE 56.8

Hi, I'm using my Yoga 900 on the desktop for longer periods of time. When it awakes from sleep it does not always "remember" that it was last displaying on the external monitor. Sometimes I have no picture at all, sometimes I have the picture on the internal monitor. When I switch to external only with F10, it won't do that, so the external monitor (HP 24es) won't wake up. Up to now my only solution is to plug out and back in the Type C adapter (Apple 3x multi adapter). That's definitely not what I want to do several times a day. Thanks for any hint...!

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RELEVANCY SCORE 56.4

I have lenovo thinkpad x1 yoga.I have one connect +VGA and RJ45 adapter. i am trying to connect the 2 external display  apart from laptop screen here is my input:one external display is connected to onelink via VGA and another display connect via HDMI.but this dosen't work whenever i plug either onelink or hdmi one of the external monitor will be switched off. isn't it possible to use onelink and HDMI together.??I am stuck here. 

A:Lenovo Thinkpad X1 yoga 1st gen connect 2 external monitors apart from laptop display via onelink VG

Hi,
 
The way I read the X1YG1 base specs it supports two independent monitors.  Apologies, but I can't quite parse your post.  Does "apart from laptop screen" mean that you want 3 monitors total, or two and the laptops's display is off?
 
supports external digital monitor via HDMI or Mini DisplayPort;supports dual independent displays;
 
Z.

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RELEVANCY SCORE 56

When I boot up without a connection to an external monitor I experience some display issues with text sizing of certain objects within certain applications (e.g. Microsoft Visual Studio).  In these applications parts of the User Interface display perfectly.   Other parts of the same application will have vastly oversized objects and text.  And, in another application the text is greatly undersized in certain portions of this app. When I boot up while connected to an external monitor everything displays perfectly on the external monitor.   This happens without making any changes whatsoever to system display setting or application configuration settings.  If I disconnect the external monitor the X1's internal monitor still displays everything perfectly.   But if restart while disconnected from an external monitor I experience the same display issues as described in the 1st paragraph. I don't think this problem was always there, but  I cannot say for sure.  It just got so annoying that I finally decided to write to the forum today.   I would guess that the problem has been this way for 1-2 months. The Lenovo System Update app tells me that everything is up to date.    Is there some setting or perhaps driver that needs to change? Tim

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RELEVANCY SCORE 52.4

Yoga Pro 3 1370 This is an old laptop that I've had laying around. The battery went dead a few years ago and I chose to upgrade. I recently decided to sell it so I purchased a new battery. Everything works perfectly. However, there is a black screen.No Lenovo logo on boot up.Cannot get into the BIOS menu and the screen display.There is absolutely no picture. After reading I tried an external display and discovered the laptop works as well as the touch screen. I wondered if it was a software issue but when I tried to reset the laptop I receive the following message: "There was an issue resetting your PC. Nothing has been changed."This happens when I try to rest from the settings, the recovery button, and the advanced startup menu.I'm sure I could replace the LCD but is it really necessary to do so because the touch screen works?I'm not an expert by any means so my apologies if any of this sounded ignorant. Any advice or suggestions will help!Thanks in advance. 

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RELEVANCY SCORE 51.6

I purchased an external monitor on Friday.  It worked on Friday and Saturday. Sunday when I booted up, the external monitor no longer worked. The history appears to show an automatic update occurred overnight.  I was running Windows 8.1.  I upgraded to 10.  I have uninstalled and reinstalled the intel video driver, I reinstalled the chipset driver.  I have trimmed the micro HDMI cord as suggested in one of the posts.  I have seen enough posts on the various boards to know my issue does not seem to be an isolated case... but I haven't been able to find an explanation of the cause or a reliable solution.  Any help is appreciated.

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RELEVANCY SCORE 51.2

Windows 7 EnterpriseSystem does not see or react to external display when connectedNothing displays when connectedExternal display says nothing connectedTried multiple dongles - same results
Other system that include a VGA connector work just fine to same external display.

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RELEVANCY SCORE 47.6

Hi! My new Yoga was working great. However, suddenly the volume does not work. When I hover over the sound icon it says "No audio output device is installed". When I click on the sound icon it immediatley takes me to a box taht says "detecting problem" and then no problem is detected. I need help please! Thank you!!

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RELEVANCY SCORE 47.6

Hi Just bought a Yoga 910. Have a USB-C to HDMI converter. When plugged in, the computer can see the TV - it is in the list of devices. And the TV can see the computer - the HDMI indicator is highlighted. But there is no video output from the computer. TV showns the message 'no signal'. Intel multi screen function says it can't detect the TV. Any ideas please. ThanksJon

A:Yoga 910 - no video output

Welcome to the forum.
 
Is your adapter from Lenovo? Yoga 910 Platform Specifications indicates that both HDMI and VGA dongles are available but does not give part numbers. If you have a Lenovo adapter then perhaps you could call Lenovo and confirm that it's the correct one.
 
In this thread Yoga 910 USB-C Adapters user PhilipHendry says, "I've used this Dell USB-C to HDMI Adaptor and it works perfectly with the 4K monitor at 30hz I've got a work." Other posters on that thread report problems with other brands of adapters. It seems that the Y910 is particularly finiky about this. 

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RELEVANCY SCORE 47.6

I connected to a 4K TV using HDMI but Windows does not detect HDR support.  The TV supports HDR.  I updated Windows and Intel Graphics to the latest versions.  Do I need to connect using the USB-C port?  Which USB-C to HDMI adapter is recommended?  I see many posts saying that certain adapters don't work.

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RELEVANCY SCORE 47.6

Can anyone print the output of lm sensors on a yoga 720 laptop? I would like to know what sort of sensors it has. 

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RELEVANCY SCORE 47.2

Hi Had X250 apart to swap SSD. Unfortunately screen does not fire up, though I hear the OS login. Had machine running without bottom section. Did not use a static mat though as shoulda woulda been just a straight swap. Any troubleshooting tips? 

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RELEVANCY SCORE 47.2

Hey,  I have a YOGA 710 and I recently bought an external mic due the genius placement of the built in mic and because I started playing games with my friends recently. I got a Y-splitter along the mic and was told by the seller that I needed to select the MIC-IN option in the Realtek Audio Manager to use the mic. I did that and the mic works through the splitter but my external speaker won't work and sound is playing through the built in speaker. If I select the other option in the Audio Manager (headset/headphones) the speaker works but the mic won't. I just can't seem to get both to work at the same time.  I tested the splitter with my phone and everything was working fine. I googled this and I saw some posts saying that the audio card in the motherboard might not support the Y-splitter that allows me to use both mic and speakers together. So I'm here asking if there is anyone with a similar problem. I'm currently using the MIC-IN option with my wireless headset until I can solve this issue.

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RELEVANCY SCORE 47.2

Im running 7 on my laptop, and im trying to get it to output only to my external monitor when the lid is closed. I can get it to extend my desktop, but when i close the lid, it turns off the external monitor. I have set Windows 7 to do nothing when lid is closed. Is there anyone else with this problem?
I have an Dell Inspiron 1525, with Intel x3100 integrated graphics, if that helps.

A:Cant output to external monitor only

Hi & Welcome to the Forum,

There typically are 3 settings:

1. Notebook Only
2. External Only
3. Notebook & External (extend or clone)

Have you tried to switch before closing the notebook lid to both 2 & 3?

Think on most dells its FN + F8. Try pressing FN +F8 to display only external before closing notebook.

Lastly, have you checked to make sure the notebook is staying awake when lid is closed?

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