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Need info on remote support for mothers pc

Q: Need info on remote support for mothers pc

And a good morning to all,

I need to come up with a good, simple, cheep solution for providing remote support to my mothers pc. She only has modem access to the internet and at 85, she needs simplicity.

So, I am looking for everyones input and suggestions. I use VNC everyday and have been told of "Team Viewer" a freeware offering but have not tried it yet.

Looking forward to your input

ron

RELEVANCY SCORE 200
Preferred Solution: Need info on remote support for mothers pc

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Need info on remote support for mothers pc

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RELEVANCY SCORE 54.4

Is there any remote support software that can power on a remote workstation that is powered off?

A:Can Any Remote Support Software Power On A Remote Workstation

AS far as I know there is no software to power up a remote workstation that is not on. I could be wrong though it has been known to happen ... once .... I think or was I mistaken?

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RELEVANCY SCORE 48.8

Hi ladies and gentleman!

I am searching for reliable, secure, and fast Remote Support Package and/or Remote Administration Software on the enterprise level.

I know about RealVNC, TightVNC, Windows Built-in Remote Support, but Iím looking for something ďmoreĒ reliable, with less user interaction & knowledge required.

Anyone on here know of any out on the market? Iíd appreciate any links or information that you could provide.

It would be great if someone has actually tested or used some of the software & could recommend it, but even if you havenít used them any type of reference would be greatly appreciated.

Thanks & have a wonderful day!

Shane

PS: I did a search, but I kept ending up in the malware & virus removal section.
 

A:Solved: Remote Admin Software or Remote Support Software

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RELEVANCY SCORE 48.4

I use remote desktop from my client PC to remote into my server (via the internet). When I have completed what I am doing, I want to know how to remove my login info from my client PC. Thanks in advance.

A:Removing Remote desktop Info

Hi and Welcome to TSF

From what I understand, your user name and password aren't stored, so you don't have to worry about someone else accessing your system.
https://www.microsoft.com/windowsxp/...p_03may16.mspx

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RELEVANCY SCORE 48.4

HI-Did something really dumb-gave someone remote access to computer,Only about 30 sec.Question-have tax software on this computer any chance they could hace gotten my soc sec number.Thank you

A:remote access to personnel info

Yes. They certainly could have gotten your social security number, but it is unlikely for that to have happened within thirty seconds unless they knew exactly what they were looking for. It depends on whether you were using an installed version of the tax software or the online version. The online version requires a password for access and would be safer in a situation like you have described. Only give remote access to your PC to someone you trust completely.

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RELEVANCY SCORE 48.4

I will attempt to be as clear and concise as possible. The situation is that a company is being purchased by another company. Company A is being asked for information by company. Company B wants all of the information required to remotely access company A's servers as soon as the transaction is completed. The problem is company A no longer has IT support or even anyone onsite who is capable of providing this information. Company B has specifically requested a domain password. I have been given this responsibility because I am the closest thing they have to support. I have established remote access between personal computers in the past. But never a company server. How can I direct those onsite through the process of accessing the required information from their servers and then possibly setting up a vpn or remote test to make sure it works? Is a domain password all that company B will require to remotely access servers and network of company A?
 

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RELEVANCY SCORE 48

Help please,

I have lost the ability to access help and support and system information. Everything else is working fine, but not these two applications. I don't want to have to do a total reinstall, so i truly need assistance. My system was suffering from a bad memory stick, but that is now corrected. I have tried all my limited knowledge will allow, I need some of the big guns to step in.
 

A:lOST MY HELP AND SUPPORT AND SYSTEM INFO IN XP PRO

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RELEVANCY SCORE 48

Hi folks. This is my first post. I bought the Envy notebook back in February. The battery does not hold a charge, and although unused discharges completely within 2 weeks. I cannot find a support telephone # online, or chat link, or location of HP service center anywhere to to get this hardware issue to the attention of HP. and get it resolved. HP's website is extremely unhelpful. Thanks for any insight.

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RELEVANCY SCORE 48

Hi, guys. I was recently researching on how many games are compatible with Windows 8 Release Preview ( And Professional (( Both x32 and x64 bit )) ). Also, i was extremely bored, so i did this...

Here are the results. ( I will update this topic each day, because i keep on testing games )

Grand Theft Auto games

GTA London 1969

GTA 2

GTA 3

GTA Vice City

GTA San Andreas ( Bit glitchy )

GTA 4 ( Works OK, glitches sometimes )

Gears of War games

GoW 1 ( Some bug, might not work )

GoW 2 ( Glitchy sometimes )

GoW 3 ( A-lot of graphics required )

The last pack i tested...

Valve!

Team Fortress 2

Black Mesa

(( A Valve member said to me that Valve is fed up of 8, so Steam's now in development for Linux ))

( Half Life 2 Episode 2 crashes each 5 minutes so i didn't mention it, sorry... ))
Valve

Every version of Half Life ( Might work on some desktop )

Team Fortress

And all Steam Apps...

NOTE : THESE GAMES ARE TESTED BY VIIB ONLY, AND NO ONE HELPED ME. THESE CAN WORK FOR OTHER MEMBERS, BUT THIS IS JUST TO SHOW WHICH WORKS AND DOES NOT WORK....

F.A.Q

So, how much Giga Bytes did i waste in this?

Hmm... About more than 50 GB

How much money did i waste?

More than 5,000 Rupees ( Indian Currency )

This is for you all, so enjoy! (( Don't even reply about the money... ))

If i made any mistakes, want me to test games, have any bugs, feel free to PM me or reply here.

This saves a-lot of GBs for you guys!

A:[Info]Games which support for Windows 8

Originally Posted by VIIB



Grand Theft Auto games

GTA London 1969

GTA 2

GTA 3

GTA Vice City

GTA San Andreas

GTA 4

Gears of War games

GoW 1

GoW 2

GoW 3

The last pack i tested...

Valve!

Team Fortress 2

Black Mesa

Every version of Half Life ( Might work on some desktop )


If i made any mistakes, want me to test games, have any bugs, feel free to PM me or reply here.

This saves a-lot of GBs for you guys!



I really hate to do this to someone that actually took time to do this however all of the aforementioned games work on my system without any problems, after I updated my GFX card drivers from the windows 8 Pro drivers.

One thing I did note with some of the larger Steam apps was that you need to verify the integrity of the files if you have done a straight upgrade from a previous OS. (Most of my games had to Re-download because they were somehow corrupted on a completely different HDD?)

Whilst I am writing this I am compiling a video of TF2, which was filmed by fraps on Win8.

If you want to do a serious 'list' you need to update all of your drivers and software and have other people to help you create the list.
Oh and Battlefield 3 Works fine for me, as does League of Legends.

Whilst my video is compiling I'm actually re-downloading Borderlands 2 to play, so ill report back if that works or not for 'Me'

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RELEVANCY SCORE 47.6

What is the best (free) app for me to connect to someone's PC (Vista & XP) in order to due general PC clean-up and software updates and installations?

This has to be easy enough for the NOVICE to be able to install the app on their end so that I can connect to their PC.
 

A:Remote support app

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RELEVANCY SCORE 47.6

Hope this isn't too random .... :/

Just wondered if anyone would consider letting someone remote control their PC to fix an issue (not talking friends and family). Would you trust the person connecting if they had some form of reputation (forum postings, previous user ratings etc)?
Reason I'm asking is that there seems to be a lot of problems posted that could possibly be sorted quickly by the more experienced users on here but drag on as a thread (mainly because of lack of detail by the OP or not knowing how to get the needed info etc)

So would you be willing to have someone remote to your PC to resolve an issue?
 

A:Remote support - would anyone use it?

Sure I would if I thought they were computer savy enought to solve a particular problem and they were a friend or someone at a forum that I knew was knowledgeable. I help my neighbor remotely since she doesn't know how to do anything but send email and don't do that very well.
 

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RELEVANCY SCORE 47.6

I have a question about remote support. I once saw a company that handled outsourced remote support on a per client basis. I don't remember where I saw it though. I want to add that service to my business and I need to find that company or someone similar. The prices were very reasonable. Has anyone heard of such a thing.
 

A:Remote support

http://www.computersupport.com/it-helpdesk.html
http://www.geeksquadbusiness.com/
 

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RELEVANCY SCORE 47.6

HI,
I would to know wich is the best software to give remote support, I used NTR and it's perfect but too expencive for what I need to do.

What I need it's to be able to chat with the customer and be able to have a remote desktop taking control of customer's computer.

Hope someone can help giving me a helpfull opinion.

Thanks.
 

A:Remote support

Logmein Rescue
 

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RELEVANCY SCORE 47.6

Ok I need some input and I know this is long but please bare with me and help me out. I have basically been designated as the tech support for a small business because of family connections to the business. The business is in effect a temp agency so there are only about 4 employees that work in the office, all of whom are completely incompetent when it comes to computers so many times I have to make the trip over there to resolve very small simple issues (i.e. to make a shortcut for Word so they could use it after the original shortcut was deleted). To make things easier and less time consuming, I've been thinking about setting up remote access for a while, but I don't know what software would be the best for my purpose. It needs to be at least competitively priced-- the company agrees that it would be a help so they're willing to pay, but not a massive amount that I've seen some companies charge. I also need to be able to get on the PCs while they are unattended (so i believe it needs to be able to run as a Windows service). Finally, since there are 4 workstations and a "server" (its just a Vista machine that they share files and they printer through), I need to be able to access all 5 computers at once. I was thinking VNC but I could use some serious input on what software to use and how to set it up to meet the requirements that i mentioned, or if VNC can even do that. For those of you that have read all this, thank you very much, any input is... Read more

A:Remote support?

I support one small business with VNC.
It does everything you want, and the price is right.
Configuration info is here:
http://www.realvnc.com/products/enterprise/4.5/docs/ae1017368.html#Rae85295
This takes a bit of work, and it would help to have someone at the other end, but a little study will see you through.
 

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RELEVANCY SCORE 47.2

Can anyone help on creating installer of Manufacturer support information?

A:Creating an installer of Manufacturer support info?

I believe there is a tutorial on here someplace... ill look for it really fast.

Here it is
http://www.sevenforums.com/tutorials...reate-add.html

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RELEVANCY SCORE 46.8

I hope I'm posting this in the correct forum.
Does anyone have a preference in remote support software. I've tried remotepc, but it seems to not connect more often than it does. (I've worked with their tech support and we were unable to resolve.)
Thanks.
 

A:Remote Support Software

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RELEVANCY SCORE 46.8

Hi,
I want to know if there is anyway I can install XPs Remote Desktop Assistance or/and Help and support centre...?
Iam using a version of XP that has had loads of stuff removed and RDA being the one i mostly need to help people with PC repair....
Is there any other similiar program i could use (by send a file via Messenger that will conect me and show me their desktop (just like RDA)..)
I do have Remote Desktop Connection but it requires IP address of the PC i want to connect to (which I can get) but will hosts PC firewall block me etc? do i need to add a port number at end of IP addy? and does it open a window with view of hosts desktop with control of mouse pointer?
basically...whats the best way to go if I cant use XP RDA...?
 

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RELEVANCY SCORE 46.8

I have a friend who lives more than 20 miles away from me. Its becoming a pain having to make 40 mile round trips to his place to sort out PC and networking problems. My thinking is I should be able to do this remotely using a tool of some kind.

Has anyone any suggestions as to a good tool for the job? I would prefer to use freeware if possible; however if there is a good, secure tool that will do the job that needs to be purchased then so be it.

I will be looking to acces his network from mine across our respective broadband links. What do I need to know to set this up correctly please?

Thanks

WB
 

A:Solved: Remote Support

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RELEVANCY SCORE 46.8

bascily im wondering what the best way to implment one for use with comic readers and Media players would be, i have an old win fast contorller here with a recever of sorts that plugs in to the card tho i no longer have the card in my PC and have never used the remote i do how ever have a sixaixs that i am going to replace with a daulshock 3 soon its hooked up to the PC and running off motionjoy so yea just wondering what the best way would be ?
this is for win7 64bit by the way

A:remote control support

it would appear i have found what i was looking for - this was a big help

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RELEVANCY SCORE 46.8

Some time ago I briefly tested a remote support solution that allowed me to create a small .exe file that I could e-mail to a client - once he ran this on his PC, I could remotely control the PC and do whatever he needed me to do. It worked well, but I have forgotten what it was called. Any ideas, or ideas about other ways of doing this?
 

A:Solved: Remote support

http://www.teamviewer.com/index.aspx

Teamviewer works wonders, you have to install it on your machine, but the client can simply click the join a session(which is a single .exe) button.

After that tell him to simply run the .exe and give you his id and pass(while keeping the process running, of course), you then simply go to your installed teamviewer, pick remote support and enter the ID and pass.

Note: this is for personal use only.
 

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RELEVANCY SCORE 46.8

Hi,

Not sure if this is the right forum for this - it could sit in 2 or 3 of the others.

Due to possible changes in my role (taking on a couple of remote sites) I need help sourcing web based remote access. I'd rather the provider was UK based, cost is irrelevant - but I need to be able to take over PC's fully via Internet Explorer.

I've searched on the web, and found a couple, but would prefer feedback from on here first, as to what others use.

Any help greatly appreciated.

Karn
 

A:Remote, web based, support...

I had a problem a few years ago with one of my applications and needed to call the vendor. At the time, they used WebEx to get to me and I in turn used our terminal services to get to the server. It is only one experience, but it lasted a few hours and no glitches... I won't put my name behind it, but it was a good enough experience for me to remember WebEx specifically...
 

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RELEVANCY SCORE 46.8

Our company, a small based business, wants to get into Remote Tech Support, Customers call in, or visit the website, and we fix problems remotely.
Of couse they must have internet access...that works...

Asking from all the people here, who has ideas of what kind of software would do this?
I have checked multiple online companies, prices can get steep.
Only 1 person, maybe 2, will be doing this remote support starting out, so dont need anything with 50+ users license.

I was thinking like PCAnywhere, or VNC, and such, but not sure how that would work web based and such...and I know Microsoft has the Assistance built into MSN Messenger, but it is remote view only i believe.

Anyway, I would greatly appreciate some alternatives...especially cheap ones!
 

A:Remote Tech Support

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RELEVANCY SCORE 46.8

Anyone familiar with any good remote support software, similar to www.realvnc.com ? I'm looking for something that can connect from a customer's site to the support site, even if the customer is behind a firewall/router. With VNC, you have to configure the router to forward ports to the particular computer.

Here's one that was advertised here on TSG: http://www.networkstreaming.com/benefits.html

But, well, their site didn't exactly impress me. GotoMyPC isn't really an option, as you need an expensive license for each client computer -- I'm looking at something more from a support point of view. Any other suggestions?
 

A:Looking for remote support software (like VNC)

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RELEVANCY SCORE 46.8

I am about to be supporting a bunch of windows PC and Mac's , does anyone know what the best options are for remote controlling the machines are?

To complicate things further I am running Ubuntu on my main machine so would love to be able to control everything from linux.

If that's not possible are there any good solutions for a mac?
 

A:Remote Support Solution

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RELEVANCY SCORE 46.8

So Update tells me there is a recommended program, "Microsoft Corporation - Networking - Microsoft Windows Mobile Remote Adapter" that was published on 9/14/07. Now, this update was just informed to me after I had already installed the Vista Sync Center for my PPC6700. So, I am sync up as far as I know (other than the fact I do not have Outlook installed on this computer so nothing is actually synced with anything).

So the details are as follows:
----------------------------------------------------------------------
Microsoft Corporation - Networking - Microsoft Windows Mobile Remote Adapter

Download size: 11.4 MB

You may need to restart your computer for this update to take effect.

Update type: Recommended

Microsoft Corporation Networking software update released in May, 2007

More information:
http://winqual.microsoft.com/support/?driverid=20060043

Help and Support:
http://support.microsoft.com/select/?target=hub
--------------------------------------------------------------------------------------------------------
Well, first off when I click on the link for more info, I get told that my system is not compatible. Turns out MS forces you to use IE. Blah. So, I pop the link for more information in IE, and get a page that tells me:

"Update drivers: recommended links
Applies to all editions of Windows Vista."

Wow, really? Is that what that does? Next thing they will tell me that there is a button I can press that will turn my machine off *sigh*

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A:New Stupid Update with no info (MS Windows Mobile Remote Adapter)

Hi. I don't know what your update is for but Microsoft likes to offer you "recommended" updates even though you have the latest or best driver. I have the most up-to-date video card (beta) drivers, and network card drivers, and monitor, but Microsoft insists that I need their recommended updates. My parts work fine without them, so I suggest you don't download those if you are not sure what they are.
 

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RELEVANCY SCORE 46.8

Working on a Dell Inspiron Dimension All In On PC, first diagnosis was a bad hard drive, boot F12 showed none of the boot sequences, HDD or CD/DVD it only showed Windows Boot Master, Onboard NIC IPV6 and IPV4 and Avast ! Grime Fighter, I've gone through all the Steps in both F2 setup and F12 Bios, I've checked the wires and plugs all look good, I've ran Advanced Systems Check and all shows good. Still getting No Boot Devices Available. It also shows Hard Ware scan complete no issues. Also USB OS ( HL-DT-STDVDRAM GP6ONB50 1.00) will not load with windows 10 CD in it. I've also disconnect the New HDD C: and Plugged in a External HDD USB rear, which checked out good during the test sequences. with Windows 10 and still get NO Boot Available, what next. I've even changed the Cosmos Battery.
 

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RELEVANCY SCORE 46.8

I am getting the error that states that I am running an old TLS on every game in Facebook. This started yesterday. I have checked the time and date, reloaded Windows 10, tried every browser,and short of stripping the hard drive, I cannot get this to clear. I have also run 3 virus programs. Any help would be appreciated.
 

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RELEVANCY SCORE 46.8

My computer won't play videos from BoundTree university for medical learning. I get error media_err_unknown. all other videos play but this one
 

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RELEVANCY SCORE 46.8

My computer is only about 5 months old but I believe the video card is going bad. During normal use the video works fine, but when I play some of my games the card gets "very" hot, I can barely touch it. Also when playing games the video jerks and jumps. So my question to you is, can I replace my GeForce GTX 1050 "2GB" video card with a GeForce 1050Ti "4GB" card. Will the 4GB work in the PCI-Express where the 2GB card is now ??
Thanks for any help you can give..
 

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RELEVANCY SCORE 46.8

This is the message I am getting each time after restart the computer.

RUNDLL
c:\progra.1\commom~1\system\sysmenu.dll
The specified module could not be found.

I am getting the same message THREE times.

Please help.
 

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RELEVANCY SCORE 46.8

computer will not finish a deep scan on advanced system care 6, also will not finish a scan on spybot. each time i use either one it reboots itself
 

A:Tech Support Guy System Info Utility version 1.0.0.2

do you send the answers to my questions to my e mail?
 

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RELEVANCY SCORE 46.8

The computer will not do anything when I try to click on something.I have to restart computer and then
it will work.But it happens all the time,really frustrating.Sure would like to know if computer is infected
with a virus or something.
Thanks in advance for your help!
 

A:Tech Support Guy System Info Utility version 1.0.0.2

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RELEVANCY SCORE 46.8

I didn't know where to post this. I don't know if this is a virus. It appeared when I clicked on a link I received about another topic.. Can't access info in the link. I see an email from TechSupport saying to download VMware, but I never downloaded it. But I need to see the info from the link. I do have something else that keeps popping up s.ads
please help, ladious
 

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RELEVANCY SCORE 46.8

When I go to my start-up screen, the screen has shifted to the right. Icons are in a vertical column on the left. Address bar, status bar, etc have disappeared. I tried dragging the screen back to the left. It won't go. I looked for easy instruction on Google but I don't know what sites I can trust - so, here I am. Thanks for sharing your knowledge with me.
 

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RELEVANCY SCORE 46.8

all of a sudden, I cant view a site that ive used for a couple of years, (seeking arrangement.com)...I kno the site is up...ive turned off my antivirus (zonealarm) and that didn't work, and the site is always accessible using my phone...this only happens when im logged on my pc as owner/administrator...if I log on my pc as a guest, the site works fine...it also works if I use 'in private' browsing...there is no message, just a blank screen when it doesn't come up
 

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RELEVANCY SCORE 46.8

dvd cd/rom yellow sign I uninstall to reinstall but failed I went to REGEDIT and deleted upper lower filters but have nothing no ICON in computer I changed cd dvd player but obviously nothing can be read without driver. I downloaded a programto fix driver but no avail please help is there a driver that I need or perhaps software that will remedy my situation THANKS
 

A:Tech Support Guy System Info Utility version 1.0.0.1

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RELEVANCY SCORE 46.8

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3932 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Hard Drives: C: 221 GB (158 GB Free); Q: 9 GB (0 GB Free);
Motherboard: LENOVO, 28472LU
Antivirus: Windows Defender, Enabled and Updated unable to open messages in outlook
 

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RELEVANCY SCORE 46.8

Hey,

I have tried everything I know or could read to no avail. HP had me clean my ram with a eraser, do a couple of other things, including removing everything on my start-up. They couldn't figure anything out. So I have come to you. Info should be attached below.

As far as I know I havent installed any new hardware. Firefox stopped working when this started and it happened at random intervals. I have also gotten the following error codes from various screens: 0X0000007E, 0X0000001A, 0X0000003B.

Fairly new/decent computer. No previous trouble. Any help would be much appreciated.

Edit: The HTML Perform file included on zip.

A:BSOD Issue/Info: HP Tech Support couldn't fix

Hi -

Well, they missed quite a bit, I am sorry to say.

The bugchecks -

(7) 0x1a = severe unknown memory management error
(2) 0x7e (0xc0000005,,,) = system thread threw an exception; the exception = 1st parm = 0xc00000005 = a memory access violation

I don't believe it to be RAM at this time because you have several device drivers that badly need to be updated. Any one of these or in combination with another could have caused memory corruption.

Code:

nvraid.sys Wed Jun 06 16:34:01 2007 (46671A39) - NVIDIA nForce RAID
nvstor64.sys Fri Jun 06 22:08:11 2008 (4849ED8B) - NVIDIA nForce Sata Performance Driver
nvmfdx64.sys Wed May 21 13:48:06 2008 (48346056) - NVIDIA nForce Networking Controller

netr28x.sys Mon Jun 09 03:36:54 2008 (484CDD96) -
Ralink 802.11n Wireless Driver

atikmdag.sys Wed May 14 22:19:05 2008 (482B9D99) - ATI Video
Realtek HD Audio --> http://www.realtek.com.tw/DOWNLOADS/...Level=4&Conn=3

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

ATI Video --> http://ati.amd.com/support/driver.HTML

You also have both Avast & AVG running. Remove both as one may have corrupted the other. Download each Removal Tool (RT); save to desktop. Then go to desktop, RIGHT-click on the RT icon and select Run as Administrator. When complete - re-boot. Repeat for the other. Re-boot.

Avast removal --> http://files.avast.com/files/eng/aswclear.exe

AVG --> http://www.avg.com/download-tools
... Read more

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RELEVANCY SCORE 46.8

Help been receiving messages to compress my email. I use outlook express. I do not have a lot of email on the laptop I am using - what i have is `specialist'.

Have used aol for over 5 years. Up 2 years ISP aol and then to June this year, Plusnet relay.

Yesterday, during a saving proces into a compressed file to send to my uni, aa microsoft window appears. and at speed it is copying my inbox. It disappears and then when I look at email, find all that is left is 12/12/11 to 7/1/11. My uni checked my laptop. They are not in the archives. But they find some arriving into outlook under the title of `home' from aol.webmail (I use this a lot for everyday stuff)

I need these emails urgently and how to stop this happening in the future. I use Comodo av & firewall with Microsoft defender

Thanks in advance for what you can do. Oh yeah a trojan was quarantined about three days ago, but the offer to compress email has been showing since porbably March.

Walkerinwolds
 

A:Tech Support Guy System Info Utility version 1.0.0.1

Step one: rename this post, as it has nothing to do with:
Tech Support Guy System Info Utility version 1.0.0.1Click to expand...

Rename it after what your problem is!!!
 

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RELEVANCY SCORE 46.8

Hello, Back in sept 2018, my att.net email account was hacked. The hacker stole all my contacts and opened a gmail account with the same name as my att.net account. He began emailing all my contacts and requesting they buy iTunes gift cards, since then, att has locked me out of my att.net email account twice!! Now I cannot get back into my email account and All my business customers are in that account! I have spent hours on the phone w/ att and it comes down to a zip code that I give them to verify that account, and they tell me I?m wrong!!! That I?m not giving them the correct zip code! I?m guessing that the hacker changed the zip code? Att tells me that they can?t do anything more to get them to unlock my account! They stated I have to go to an att store to get it unlocked and verify who I am!! I went to an att store and had to wait 45 min. Before I could even get waited on, and then the employee stated she can?t do anything there, that I have to go to a att corporate store!! This is absolutely ridiculous. I tried to contact gmail back on sept to get them to stop this email account that this hacker is using with my name, pretending to be me! I was unable to get through to gmail/ google to get help! I googled this issue, and I see that many others are commenting about similar situations of att accounts being locked, but no real solutions. Surely someone can help me with this please? Thank you in advance, I am just beside myself with stress, as I cannot reach my cu... Read more

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RELEVANCY SCORE 46.8

How do I convert files with extension mss to Word files?
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD E-450 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 7932 Mb
Graphics Card: AMD Radeon HD 6320 Graphics, 256 Mb
Hard Drives: C: 179 GB (92 GB Free); D: 266 GB (153 GB Free);
Motherboard: SAMSUNG ELECTRONICS CO., LTD., RV415/RV415
Antivirus: Microsoft Security Essentials, Enabled and Updated
 

A:Tech Support Guy System Info Utility version 1.0.0.4

Which version of Word? Moreover, have you tried right-clicking on the file, choosing Open with, and then trying Word?
 

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RELEVANCY SCORE 46.8

I know I have spyware-my ex is a hacker and still obsessed, Whenever I google a question about certain programs I find on my pc my pc refuses to respond either freezing up or refusing to answer question. I have Windows 8. I'm no tech or pc savvy at all. please remove spyware
 

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RELEVANCY SCORE 46.8

last june I lost one of my groups posting. After Texting the moderater I was told I had not been removed. I get a few messages now and then but not a whole days postings anymore. I love this group and want it back.
Another thing happening is after goin though my mail --- when I'm done and delete it, more e-mails are deleted than are listed in the trash. Where are the extra e-mails that are deleted, why don't I see them anywhere? It can be as much as 20 at a time. This is driving me crazy. I've looked up so many FAQ's and gone to so many forums. Please any help would be appreciated. Thanks Joyce
using Win 10
Yahoo Mail
Internet Explorer 11
Verizon
 

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RELEVANCY SCORE 46.8

 Info 1888.405.8668 Cash app wallet refund supportnumber contact
Square Cash app wallet refund support .

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RELEVANCY SCORE 46.4

I don't know anything about computers and my 87 year old mother knows even less. She frequently will click on something that causes her email system to change passwords without being aware of it or do something else that causes her problems. We live an hour apart, but she wants me to come over to help. I thought I found the solution when her service provider COMCAST offered tech support through their XFININTY. She could call them, they would remote into her computer and fix her problem usually within 20 minutes. A few days ago, she got a letter saying that they were cancelling that service option and refunding her $ 15 monthly fee.

I have heard of so many scams out there. Are there any good legitimate and reasonably priced tech support services out there that she can call to remote into her system to figure out her issues? She has Windows 2010 and uses Outlook 2010 for email.
 

A:24/7 remote tech support for elderly

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RELEVANCY SCORE 46.4

I would like to be able to control my monitor input and sound with my Wii U Gamepad. I would not like to buy a new monitor, but I would pay up to $20.

I have an Asus VN247
 

A:Is there a way I can make my monitor support a remote?

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