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PC Randomly Crashes (know problem need fix)

Q: PC Randomly Crashes (know problem need fix)

Heyo, my pc randomly crashes on fullscreen games and applications after running them for a while. I used WhoCrashed and it generated me this:
On Sat 6/10/2017 5:38:53 PM your computer crashed
crash dump file: C:\WINDOWS\Minidump\061017-35703-01.dmp
This was probably caused by the following module: netbt.sys (netbt+0x446A0)
Bugcheck code: 0x7A (0xFFFFA483C5FFBBB0, 0xFFFFFFFFC0000185, 0x24F606860, 0xFFFFF806706E46A0)
file path: C:\WINDOWS\system32\drivers\netbt.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: MBT Transport driver
Bug check description: This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

4 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
How do I fix this?

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Preferred Solution: PC Randomly Crashes (know problem need fix)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


Like the title says my pc will crash. It was happening once in awhile so i reseated everything and now...more problems. I can't play any games that require heavy load at all(BF2, CS:S, CS,...).

The crash is like this... I start up the game, play for about 3-5minutes or so and its like someone pulls the plug on the pc. Blackscreen and box is off. When this happens I can't start the pc by pressing the Power Button. I need to disconnect the PSU for about 5-6seconds so the light on the mobo turns off and plug it back it. It boots up fine then but again unable to do any gaming on the box.

It only happens with games..photoshop, ripping videos, normal browsing, leaving the pc on for long periods of time, works fine. Just games that seems to cause this crash.

I ordered a new PSU but its going to get here friday. Since I do spend most of my time playing game instead of watching tv... I tried swapping out parts to see if I can get something to run a game for 10minutes. Used only (DIMM1&2,3&4)half of my dual channel ram, same results, pulled the plug on 2 CD drives, same result.

I swapped out my gfx card for a older apg one and the pc will boot for 5seconds then turn off. Also after I reseated everything, I can no longer have both HD's hooked up. When both are connected the pc will boot up for 5seconds and shut off, just like what happened when i swapped gfx cards.

Abit IC-7G

P4 2.8GHz 800FSB.

WD 180GB 7200RPM / WD ... Read more

A:Computer Crashes Randomly - PSU problem?

It certainly looks as if its your psu that's at fault. The problem with pulling a lot of power from a psu is that it heats up, so it could well be heat that is the true cause.
I suffered the same problem years ago when using a 300watt, my solution was to add my spare 300watt n use 1 to run my mobo and 1 to run everything else. I'm not suggesting this will be a cure for you as it required a lot of modding and rewiring, but it did prove it was a power issue.

You could check if your psu is being cooled properly, it its very dusty that would explain it not running properly as dust decreases the cooling efficiency of fans.

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Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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Hey guys, I'm going on my 10th hour of trouble shooting here.

Started my PC this morning, went and opened Steam, then windows explorer crashed without a message (Task bar disappeared) and locked up my whole PC for about 5 seconds before the BSOD. Rebooted to install "WhoCrashed" to read the minidump. During this process, I went through about 6 other crashes of the same nature. It doesn't seem to be dependent on load, however, because it'll happen just sitting idle on the desktop too.

On the most recent crash, I noticed that around the same time explorer crashed, my Razer keyboard and mouse both died out, leaving me no control.

I just got a new graphics card (NVIDEA Geforce GTX 960 4GB) 2 weeks ago and it was all fine up until now, so I'm not sure if it's related. We put in a Coolermaster CPU cooler at the same time, new thermal paste, etc. and all temperatures are normal (about 90 degrees F, same as always). None of my temps are off from what they've been for the last 2 years, and I don't think I've ever had a BSOD on this custom PC.

Updated NVIDEA drivers from safe mode, started looking into Motherboard updates, but not applying any because I can't even tell what I have already. Everything is fine and dandy in safe mode.

So, please, for the love of all things holy, someone help me out here... I'm good with PC's but I'm at my witt's end here. Attached you should find the proper log and an image from Speccy. Had to take it with my phone beca... Read more

A:Windows Explorer crashes, no message, then everything crashes randomly

the dump point to wininit.exe, the windows startup process, the crash was caused by the termination of a critical system thread or process which means that somehowwinint.exe was terminated and crashed your computer, all we have to do now is work out why and how the process was terminated, if it didn't happen untill you installed the graphics card it could be thaat it is doing something that is affecting wininit.exe

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Im confused, but I will describe this best I can:

explorer.exe crashes when viewing folders or anything built on explorer.exe (I guess) at exactly 11 seconds in on them. It also randomly crashes every couple hours. Im extremely confused by all this and wondering if anyone knows what is going on.

Thanks to anyone who helps or attempts to do so.

A:XP SP2: explorer.exe randomly crashes and always crashes when in folders

Have you done any recent updates or installed any new software to the computer?

Also, I would suggest downloading HiJackThis! and then including the log file in a post so that it can be looked at by one of the qualified agents here in order to help you out. Also you might try downloading and installing MalwareBytes' Anti-Malware and running it. I have found that program to be quite helpful in identifying potential OS issues.

If you are getting explorer.exe crashes as often as you say, then there may be more serious damage to your operating system that will potentially result in a clean reinstall.

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AMD Phenom II X6 1045
8gb Corsair Vengance at 9-9-24 and 1600Mhz
Western Digital 1tb Green

I was told this was most likely a problem with HDD or RAM.
So i have tried replacing my HDD with an old spare, but the pc would still turned off. So i am running HD Tune on my primary HDD to test for errors.
The health tab returns no errors though so i am assuming that this is all good.

I ran memtest 86+ overnight , but with both sticks installed, and it returned no errors (should i retry with one stick at a time?) .

The apparent next cause of such an issue would be the PSU, but after runnnig occt for 30-60 mins it gave voltages on all 3 rails well within 5%, the largest deviation was about 0.5% . Should i also check the bios volatges ?

My cpu reaches about 70 C at full load under OCCT's burn in tests, so i dont think that would be a problem.

It seems to occur more in some games than others, although it also has occurred while at idle.

Also sometimes the peripherals and screen freeze for up to 3 seconds and then become responsive again, they also make the usb insertion sound when they reconnect , so i am assuming that they are losing signal from the mobo.

This leads me to believe that the mobo is the problem, although i dont have a spare one to test with at the moment.

One last note, it can freeze/turn off up to 5 times a day, but then work fine for then next 3-4 days... It seems completely random

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A:PC crashes randomly and turns off randomly


Please post the temp and voltage readings from the BIOS.

Once you have this info install HWMonitor and post a screenshot of the program at idle and under load (while gaming)

Randoms shutdowns can usually be attributed to overheating component or power related.

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im leaving my newly built winxp comp on overnights. but when i come back it has crashed with this black screen showing a lot of what looks like id numbers. but on top of the screen is this:

TRAP31303056 **********************EXCEPTIONS*******************

the numberafter trap isdifferent each time

A:win xp randomly crashes

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I have a compaq persaio and i recently upgraded it to windows 2000. now it randomly freezes on me. i dont know how to fix it. and i dont konw what to say specificly is causing it.

A:Win 2k randomly crashes

Have you installed the latest update?

If not goto: http://h18000.www1.hp.com/

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Product code is 10B60023AUIt's around 3 months old, Started crashing every now and then (no blue screen of death) just on one moment and off the next.Crashes started to get a lot more frequent (like 4 times an hour - sometimes).Isolation tests, different monitors etc (made no difference)So - did complete software re-image. (made no difference)It's fully up to date and checked with the solution centre (detailed tests - no faults found) So - took it in for warranty service, diagnosed graphics card fault and replaced the motherboard. Great I think.That was yesterday, this morning (same thing - 4 crashes in less than an hour) So - unless I drag this all the way back into the city for another 3 day holiday does anyone have an ideas ? Any known issues with these machines ? TIA

crashes.PNG ?42 KB

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I thought it was just my computer with random ie crashes but if you want a real eye opener go over to look at whats your reliability index and start looking at the logs. Id say Microsoft and us have a problem here. Even some of the big boys here have a problem, so if these guys have a problem then what about the lower ranks. Would someone let Microsoft know so that something can be done.

A:Anyone with IE crashes randomly


Do you have a problem we can help you with? Few people walk away from these forums without an answer.


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I bought a computer for my kids several months ago, and one problem it has is that Internet Explorer will just close with no warning. It also runs very slow. I've run Norton antivirus, registry mechanic and ad-aware, none of which found any problems. Any suggestions?

A:IE crashes randomly

Create a folder on your hard drive for Hijackthis, like My Documents\HJT
Click on this link and save the file into the folder you have created.
Unzip the file to the folder.
Scan your machine, then click on Save Log.

Post a copy back here and someone will be happy to review it.

Don't make any changes until instructed to do so.

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My computer restarts randomly. It never crashed before SP2 so I'm pretty sure it's not a hardware problem. Upon restarting I get " The has recovered from a serious error." So I send the error report that appears and get a message about a microsoft help site not being found. Any idea how to find whats causing to restart?Error Signature:BCCode : 1000008e    BCP1 : C0000005    BCP2 : BF805900    BCP3 : BA872C50BCP4 : 00000000    OSVer : 5_1_2600    SP : 2_0    Product : 256_1   

A:XP SP2 crashes randomly

Does it say what program has recovered from the error?

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All of a sudden as soon as I sign in MSN Crashes with the non responsive error.I can't chat,scroll or do anything. I can close the window as I sign in and it does not do the error but when I open it,it crashes.Please help it does not do this one my other PC.

A:MSN Randomly Crashes

Hi Tehjacknoob,

Try to reinstall it, that usually helps.

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Hi everybody,
i have a 6 monthes old pc with this specs :
Cpu : intel i5 4690k
Gpu : sapphire tri-x 390 oc
Ram : gskill ripjaws 8go ddr3 1600mhz
        + adata xpg 16go ddr3 1886mhz
Hdd : western digital blue 1to 7200rpm
Motherboard : asus maximus vii ranger
Psu : corsair vs650w
for the first months i was using my pc principally to use programs like 3dsmax and revit (architecture student) but this last month i started playing games, and the witcher 2 (graphically demanding game) made my pc crash every 10 min, so i started questioning if the psu was sufficient for this config, but this last days, my pc craches even when i am just browsing the web. 
thanks in advance 

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Hello !
im experiencing 3 kinds of BSOD crashes and i cant figure solutions for each one
help please dumps files are joined !

A:3 different BSOD crashes happens randomly

heeeeeelp plz !

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My computer has repeatedly been crashing several times per few minutes, ever since two power outages this morning.
Description of error (same codes):
Error code 10000050, parameter1 ff681fd0, parameter2 00000001, parameter3 f3111b7f, parameter4 00000000.
Source: System Error
Category: (102)
Event ID: 1003
Type: Error
System specifications:
HP Pavilion zt1000
Microsoft Windows XP Professional, Service Pack 3
Intel® Pentium® 4 Mobile CPU 1.50GHz
240 MB of RAM
120 GB Solid-state hard drive
Also, the power outages broke my wi-fi adapter (Wi-Pi, with drivers).
Please help me fix this situation.

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I have the machine with specs below. It crashes terminally (power off after a brief quiet whirr very close or identical to an intended shutdown). More so during games, especially my now barely played Empire: Total War. My video card has the latest drivers (and the PC crashed when they were not so new). I intend to see what the power supply is, but with 7600 GT graphics card not being very power hungry I doubt that it is a problem. Overheating? The PC is noisy when starting then goes to a normal purr, so not sure about fans being tired, but any suggestions would be welcome, till I get a Windows 7 PC and a 3 year support deal (cheap now) for peace of mind.

The specs: incidentally it says my dvd is sony but its now a liteon but I don't thiink that is the problem.

System Information (I have the full dxdiag but can get this part in)
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X2.0
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2500+, MMX, 3DNow, ~1.8GHz
Memory: 2048MB RAM
Page File: 365MB used, 2300MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

--... Read more

A:PC crashes randomly and in games

If you know it's not power (and you can't be sure unless you have tested the PSU with a tester tool and multimeter) and it's not heat, then check your ram with memtest 86+

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For the past three weeks or so, my computer has started to crash quite frequently, already today its probably crashed about 7 times...

I dont know whats causing the problem or how to fix it.

Im using windows XP, SP2.

It seems that it only crashes when im playing a game of some sort, ill be plaiyng the game, with windows messenger, firefox, maybe skype.

When it restarts and loads up, i have to wait 2/3 minuites for a error to pop up, before i can do anything.

This is what it looks like:

A:Computer randomly crashes...

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Logfile of HijackThis v1.99.1Scan saved at 5:23:43 PM, on 1/6/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\ewido anti-spyware 4.0\guard.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Spybot - Search & Destroy\SpybotSD.exeC:\Program Files\Grisoft\AVG Free\avgw.exeC:\Program Files\Grisoft\AVG Free\avgwb.datC:\Downloads\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.comR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\M... Read more

A:Computer Crashes Randomly

Computer Crash may be related to opening Mozilla FireFox.

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Hi there, can someone help me with this problem? My computer crashes randomly after I enter Dota 2, a game. And after my computer reboots, it will restart after 5 to 10 min. Does this mean that there's a compatibility problem with the game? Or is there something really wrong with my computer? However, in the past, I was able to play Dota 2 without my computer crashing. Help me pls!

A:Crashes and restarts randomly

Please do the following:
- open Event Viewer (eventvwr.msc)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

hamachi.sys Thu Feb 19 05:36:41 2009 (499D3639)
LogMeIn Hamachi Virtual network interface driver

ASMMAP64.sys Thu Jul 2 05:13:26 2009 (4A4C7A36)

tap0901t.sys Wed Sep 16 02:02:43 2009 (4AB07F83)
Google Earth or Tunngle (TAP-Win32 Adapter V9 (Tunngle))

atkwmiacpi64.sys Mon Jul 26 01:56:49 2010 (4C4D23A1)

HECIx64.sys ... Read more

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Hi, this is my first thread here. hope that someone help me please
my laptop crashes randomly and BSOD.
changed my RAMs slot but nothing changed. even my HDD. with no change.


A:Crashes and BSOD Randomly :(

No Windows Updates installed. Most systems have 66 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Drivers aren't installed for this device:

Not Available ACPI\HPQ0004\3&11583659&0 The drivers for this device are not installed.

It's most likely the ProtectSmart Hard Drive Protection or HP 3D Drive Guard

Out of 16 memory dumps there were 10 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Your BIOS dates from 2011. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Please update these older drivers... Read more

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My laptop is a dell inspiron 1525.It randomly crashes also the mouse freezes so the only thing i can do is shut it down by pressing down the power button. My laptop crashes with all latest operating systems like windows 7, windows 8 rp and ubuntu 12.04. how can i fix this problem.

A:windows 8 crashes randomly

Please provide this info: http://www.eightforums.com/crashes-d...tructions.html

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Hey, Ryan here and I have been experienceing some Internet problems over the past months. This all started when I got my brand new pc. So when i got my computer, my internet was randomly crashing and I didn't know what to do. So at that time I thought it was the router so I attempted to reset it, but completely failed and I had to get my father to fix it. But the good news about me breaking my router was my Internet stared working. So now after a while it stopped working agin and I don't want to break my router again to solve connection issues. Also, this is the only PC with this problem and disabling my wifi adapter temporary fixes my internet problems. Yeah, so hopefully someone could help me with this frustrating problem, thanks.

Oh and here is my computer and Internet information:
Windows 8 hp desktop
Ralink 802.11bgn wifi adapter
I have a default gateway and a assigned IP address
(I will attempt to post more from my computer)

A:Internet randomly crashes

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So about a week ago I built a computer and everything was turning on fine them I installed windows 10 since it was a brand new computer and had no os but now when I'm on the os it will randomly restart every 5-15 minutes
-Intel quad-core @2.50GHZ
-GTX 660 TI
-WD HDD 250gb
-Hyper 212 EVO
-1000W Cooler Master Siltent Pro
-8 GB DRR2 Ram
-ASUS P5N-D Motherboard

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I'm not even sure you can qualify it as crashing. Then again none of my computers crash except my Acer laptop. What happens is it randomly fizzles. What i mean is i can be on 5 mins, or 12hours, and itll suddenly freeze up and the screen looks a staticy. No response or anything resulting in me having to restart. Im not sure whats wrong or how to stop/prevent this from happening and its getting quite frusterating. Any help is apreciated, Thanks.

A:Vista randomly crashes?

I have the exact sameproblem on my vista laptop. I;m forced to hold down the off button and reboot.

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I just bought a brand new computer less than a week ago, I installed my NVIDIA GeForce 9600 graphics card and installed the latest drivers (I play WoW and the integrated graphics wasn't to my liking).
Now, this video card has run fine on my old computer, even with outdated drivers, for a bit over a year. I made sure it was installed correctly and cleaned of any dust etc before putting it in.
Now my computer crashes randomly. Most often when I'm playing WoW, but it will also crash when I'm doing other mundane things, such as running Microsoft Office programs. When it crashes it goes to the blue screen and saying it's doing a memory dump, then it restarts and a box comes up saying Windows has recovered from an unexpected problem and to search for a solution.
I've checked and re-checked my video card driver and it's all up to date.
I'd really like this to stop happening! I need a computer in order to do assignments for my courses and i'm having to resort to using my laptop.

A:Computer crashes randomly

Full system specs would be a big help in finding out what's wrong.
Also, by 'crash' what do you mean? A crash can be anything from a frozen desktop to a blank screen.

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My computer keeps rebooting itself periodically and after it is rebooted, I get an error message that says that windows did not shut down properly. Here is my HJT log. Please let me know if you see anything. Thanks...Logfile of Trend Micro HijackThis v2.0.2Scan saved at 04:39:33 PM, on 01/28/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\Program Files\McAfee\VirusScan\McShield.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\McAfee\MPF\MPFSrv.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Cyberlink\Shared files\RichVideo.exeC:\WINDOWS\system32\UAService7.exeC:\WINDOWS\system32\SearchIndexer.exeC:\Pr... Read more

A:Help! My computer randomly crashes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results, click no to the Optional_ScanFollow the ... Read more

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My computer has been crashing ramdomly lately with the error message WHEA_UNCORRECTABLE_ERROR. I thought this might be a temperature problem, but temps are fine. Thought it might have been my overclock so I disabled it, but it still crashes. I checked graphics card (780ti) and it's fine. so I swapped out the power supply thinking it would be issue. Still crashes. Unstalled windows because maybe it was a driver issue. Nope still crashes. Can anyone look into this for me? I've also included my dmp files and a specs list for my computer.

A:Windows 8.1 Crashes Randomly

I know exactly what that is. I had this problem on an older desktop machine of mine that ran Windows Vista, but the blue screen would say "The system encountered an uncorrectable error". I swapped hard drives, RAM, even bought a new CPU and kept on having the same error. However, I did find the problem on my machine, but may not be the same as yours.

When I was in the BIOS I looked at the voltages on the motherboard. Some of them were correct, but then some were fluctuating very badly. Installed hwmonitor to check it in Windows, and confirmed that the 12V was fluctuating from 9V to as high as 13V when it should have stayed close to the 12V mark. It would blue screen when it hit over 13V or under 9V, which also caused my CPU fan to act weird. So I had some bad VRMs on the motherboard and it also caused a high pitched whine. The motherboard was out of warranty and got thrown away when I built a new system.

Do you have another system to test your video card, RAM, or HDD, or even your processor?

Looking at bad motherboard possibly at this point.

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The problem I am encountering is that my windows explorer crashes for no appearent reason. Windows itself keeps running, but when I'm going through my files I will randomly get popups that say "windows explorer has stopped working" followed by a message that "windows explorer is restarting," which it then does. Everything disappears, start button, taskbar, everything related to explorer, and then appears again.

Most of the time (99/100) explorer still works, I can click and drag windows or I can open folders and files while Windows is "looking for a solution," which makes me think that it's more a registry problem than a real problem with Explorer.

The problems first began after I cleaned up my pc, uninstalling games and useless software, deleting some personal files, and letting CCleaner clean up my registry. Also I had CCleaner do a "disk erase," something I never did before. When the problems began, I restored the registry using the backup CC created. The problem still exists.

It does appear to happen more frequently when I'm browsing my C:\Program files folder or my C:\Windows folder, but other than that there is no clear reason it crashes.

I know most of you will say that I should simply do a repair install of W7, but since I have no disk I have to use a iso, and since I am working on a Dutch Home Premium x64, there is no iso available. For some strange reason I decided not to make regular system repair poin... Read more

A:Explorer crashes randomly

Copy / paste the event viewer crash report so we can see whats causing the crash.

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This has happened everytime I'm on the computer. After a few hours of use the whole motherboard crashes. Every open program, even the desktop and the taskbar froze up, and it never recovered itself. And I was doing a lab assignment for class too.

I also had a problem opening up Yahoo messenger. When I tried to open it, the whole computer just completely froze up. I don't know exactly how this happened, but I have a small child in the house who won't keep her gripey hands off the computer, even after many times I changed the password to all of my user accounts. I have a feeling that she placed a virus on my computer. I did a virus scan using Avira, Spybot, and AVG and they found nothing.

What's going on? What's causing this? And how do I fix this problem?

Thank you for listening.

A:My computer randomly crashes.

Hi, i have been getting the same problem for the past week. Your registry files directory files and so forth are broken/corrupted. Those programs like avira, spybot, and avg do well against viruses, but not all viruses. Try to always update your programs, but i'd advise you to download "malewarebyte anti malware" to remove viruses. For removing adware/spyware/trojans , get ad-aware but make sure it's updated before you scan. Usually trojans/hijackers will decrease your computers performance it literally freeze it up or crash it. Download "ca anti spyware" to remove unwanted spyware/trojans/adware etc..To uninstalled invalid files or files that are corrupted use revo uninstaller, but be careful because you could also lose many valuable files using it "read before using"
Make sure your firewall is updated.

Get "smart registry defrag" with optimising and let it scan in safe mode or with networking for hours and after 2-4 hours. If the computer does not boot up by itself hold the power button and restart the computer.

Download "ca anti spyware" to remove unwanted spyware/trojans/adware etc..To uninstalled invalid files or files that are corrupted use revo uninstaller, but be careful because you could also lose many valuable files using it "read before using"
Make sure your firewall is updated.

I tried everything like you, but i had the courage and determination to fix the problem, because no other foru... Read more

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I just installed a new hard drive on my computer. Almost right away it started randomly restarting, no blue screen. Sometimes it resets while its trying to reset.
I've checked the memory, no errors.
I've checked the heat, it's not that.
I've tried booting it in safe mode, still resets
I've tried reinstalling Windows, resets when I try, can't do it.
I'm running out of ideas and with finals due next week I really really need help.

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I've been looking every for a fix to my Windows XP (home edition) problem but no one seems to be having the same problem as me. What happens is my computer can be on for days at a time with no problem but sometimes it randomly comes up with the error:
Generic host process for win32 services has crashed...
SzAppName: Svchost.exe
SzModName: rpcss.dll
Offset: 0001f4f9
and then I have to restart it.
I've checked for viruses and spyware (none) and all over the microsoft support site only to find fixes for windows 2000 related problems which may or may not mess my machine up even more. I really need to be able to depend on my laptop not crashing randomly because I often have to make presentations.
Please, help!

A:Svchost.exe crashes randomly

Really Similar to my problem but for windows 2000 (does that matter?):


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For some weird reason my explorer crashes randomly on random folders i have no clue what the problem could be. Can someone please help!
This is my hijackthis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:18 PM, on 5/13/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
c:\program file... Read more

A:Explorer crashes randomly

Click Start, click Run, type eventvwr.msc in the Open box, and then press Enter.
Click the Application category.

Look For Recent Errors > Double Click on them > Another Windows Will open > On the Right Side use the Double Notepad icon to copy the error paste them here

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I recently built a new PC and windows 7 started to act crazy. Since yesterday Everytime I turn on my PC, it would randomly freeze once and requires me to manually shut the whole computer down. It's really frustrating when I play games too.

A:PC crashes randomly after startup

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My old Windows XP install was beginning to get a bit screwed up and things began to stop working. I couldn't be bothered fixing them, so I just formatted and reinstalled windows, thinking everything would be fixed.

Everything was fixed. But a new issue arose...

Explorer.exe randomly crashes, as if I had hit 'end task' on the proccess. It only happens when I'm doing something to do with explorer (like browsing files). Every time I go into a folder, My computer etc, it crashes after exactly 14 seconds!

I really have no idea why this is happening. In the event viewer it says this:

Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1002
Date: 22/06/2008
Time: 2:19:02 p.m.
User: N/A
Computer: CONROE
The shell stopped unexpectedly and Explorer.exe was restarted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

So it is something to do with winlogon...

It is also worth noting that this does not happen when I boot into safe mode.

Any idea's on how to fix this EXTREMELY aggravating issue?!?

A:Explorer.exe randomly crashes!

I just did a reinstall of the Windows XP system files and still the problem persists!

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For almost a month, I have been hit by some random restarts of my XP Home machine. Most of the time, I receive a Blue screen error that states something along the lines of "Dumping physical Memory to disk". I tried uninstalling all the software that might have caused the problem but the issue continues. I cannot even use System Restore to fix the problem. Also, some of these restarts bring up a window that states that "The System is being restarted. This action was issued by NT Authority/System" and it counts down from 1 minute. I can stop it if I do a "shutdown -a" command in the command prompt. I attempted a system restore to late August and the restore failed. I have scanned my computer with MalwareBytes Anti-Malware and found nothing.

I attempted a MBAM scan in safe mode after doing a definitions update in normal mode. MBAM found 3 things but before it could complete the scan, the program crashed and would not restart at all. I also received (IN SAFE MODE) the same window stating that the computer is being restarted.

I ran MEMTEST today but nothing was found. Any advice?

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I haven't had a crash in months, but two days ago, my laptop started crashing at random times. I don't think it was due to a virus, but rather a hardware issue with my PCI card. Could PCI card failures cause the computer to just stop functioning? Even after doing a full system restore I'm still getting crashes now and then. How can I figure out what's causing the problem? Please advise. Thanks.

A:Computer randomly crashes

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Hi again guys,

Since i built this computer and put on vista x64, i havent had a single thing go wrong, no hiccups or anything!

Recently however (6 months later) i installed a large batch of windows updates, which seemed fine. A couple of days later we had a thunder storm and a blackout. My computer was on at the time and just turned off. It is hooked up through a Monster surge board anyway- i thought no biggy and just waited till we got power again and kept going.

Since then at random times, usually when im playing a game or something it just shuts down and restarts itself a couple of seconds later. STALKER is the game... it has even crashed through a defrag...

System specs as follows:

Core 17 940
Asus P6T Delux + OC Palm
12GB DDR3 1600Mhz Corsair dominator
Antec 1200 Case
Asus Triton 81 CPU cooler
HIS Radeon HD4870x2
Azuntech prelude 7.1 DTS
Corsair 1000W PSU
Killer N1 NIC
4x 1TB Caviar Black HDD's (Non-RAID)
2x Pioneer DVD writers

Thanks for the help guys, just need a fresh mind to get my head round this

A:Vista 64-bit crashes randomly

Disable the automatic restart on crash. Then look up the error message on the BSOD. That will point you in the direction you need to go to fix the issue.

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So every so often this is happening daily to every other day and can happen up to three times a day. I did not have this problem until after I reformatted. I cleaned out my computer system and it seemed to stop for a week or two. After it restarted it tells me Windows has recovered from a serious error and I send a report. It tells me I should be getting a blue screen but I don't.Here is what the error report to Microsoft says:***********************************************Problem caused by Device Driver You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer. More information Problem report summary Problem type Windows stop error (a message appears on a blue screen with error code information) Solution available? No What does this problem mean? Windows has encountered a problem it cannot recover from and it needs to be restarted Cause Unknown Computer symptoms A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED) Additional steps for you to take Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible***********************************************Please help!Thank you... Read more

A:Computer Crashes Randomly

One of the possible causes of this error message is an infection, specifically a trojan, have you run and scans for infections?If you run you scan do this in the safe mode as it is the most effective way to find the infection and remove it. After you have done this and you still have a problem try doing a Last Known Good Configuration. If you need help doing this you can read the instructions for this here.

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Hi, i have a toshiba l300d satellite computer, however It keeps on Crashing at random times "when i mean crashing it as if someone was holding the turn on button" {when there is not} and when i try to turn it on again it will crash again

The only way i can stop this is if i leave it for 30 minuites or so and come back and then restart it, i have checked on many websites and rang toshiba but they could not help me.

If anyone could help please reply

Also when i first purchased the computer the battery lasted for 2 hours or so, and in the last year or so it has been maxed to 15 minuites on its battery i am not sure if this is linked to it but i dont really mind the small battery problem but anyways thankyou.
(also this is a problem with the computer to it is slow o.0)

A:My laptop crashes randomly and often

Shutting down after some period of use could be related to heat. The fact that it comes on after sitting for 30 minutes also points to a heat issue.

The battery life could be normal, rechargeable batteries lose the ability to hold a full charge after so many recharge cycles. You may just need to replace the battery.

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Hello techsupportforum.com,

I have been having problems with my PC where it would just randomly crash when gaming for no reason? No BSOD just crash and restart?

The games I play are team fortress 2 and killing floor *Steam Games "Paid for"*, The games would load fine no errors no lag I would play the game and BOOM would randomly crash and restart, I have no idea why And I really hate it! I built this pc for gaming and it seems it cant even do that... It only crashes when playing a game (Thought some games do work fine "XCOM Enemy Unknown & saints row 3") it would never crash other then that, But here is something new I found out, My games work fine in window mode.. So how come they work find in window but not full screen? :(

My PC:
OS Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
CPU AMD Phenom(tm) II X4 840 Processor
Motherboard Gigabyte Technology Co., Ltd. GA-MA770T-UD3
Memory 8.00 GB
Graphics Card NVIDIA GeForce GT 240
Sound Card (1) NVIDIA High Definition Audio (2) NVIDIA High Definitio
Screen Resolution 1440 x 900 x 32 bits (4294967296 colors) @ 59 Hz
Hard Drives SAMSUNG HD154UI SATA Disk Device

*My graphics card is uptodate.
*I really don't think its a overheat problem, I have four fans inside my pc and Speedfan show my temps below 40c (60c when gaming)
*I don't have any mods or anything for dose games.
*I have run'd memtest+ and has come back with 0 errors 6 passes.
*I have ... Read more

A:PC randomly crashes when gaming?

Hello, and welcome to Tech Support Forum. To better assist you, I'll need a little more information.

What RAM do you have installed? Can we get a little more information about its timings, frequency, etc.?

Download and install CPU-Z and Upload screenshots of the CPU, Mainboard, Memory, and SPD tabs. In the SPD tab, upload an image of each slot. To upload all screenshots, it would be best to:generate the images using the Snipping Tool,
go to where the images are saved,
right click in a blank area within the folder where the images are saved,
create a new folder,
name the folder CPUZ,
select all the images,
place the pointer over an image,
press and hold down the left mouse button and drag the image (all images should move with it),
drop the images into the CPUZ directory you created,
create a compressed (zipped) folder of CPUZ
upload the .zip file to the forums.

Phenom IIs are very picky about what RAM they'll work well with. If you have 1600 or higher RAM, or if it is XMP, then it probably will not work with that processor as intended.


Originally Posted by AMD

Integrated DRAM Controller with AMD Memory Optimizer Technology
A high-bandwidth, low-latency integrated memory controller
Supports PC2-8500 (DDR2-1066); PC2-6400 (DDR2-800), PC2-5300 (DDR2-667), PC2-4200 (DDR2-533) or PC2-3200 (DDR2-400) SDRAM unbuffered DIMMs ? AM2+
Support for unregistered DIMMs up to PC2 8500(DDR2-1066M... Read more

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I'm running Windows Vista Ultimate Service Pack 2 and my computer crashes multiple times a day. Actually, that's not true. I turn my computer on in the morning, and within an hour I get a BSOD. After it restarts it freezes periodically. I can never use it for more than hour without it freezing.

I took a look at the reliability monitor in the Reliability and Performance Monitor and found that none of the crashes are due to hardware failures. They are mostly Windows failures and Miscellaneous failures. The windows failures say that the OS stopped working, and the miscellaneous failures say Disruptive shutdown (which is when everything freezes and I have to restart the computer).

This is just my personal speculation, but the problem seems to occur mostly when I'm on the internet. I'll be watching a TV show or something. Though, there have been times where I've left my computer on the desktop and gone away for a couple of hours, only to come back and find that the monitor won't go out of sleep mode, which I'm assuming is because it's frozen.

I think that's about all I have to say. Any help would be appreciated. Thanks!

A:Computer randomly crashes, please help!

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I have a Lenovo Z51-70 for about a year, and it's mostly was running on an adapter so in order to keep the battery healthy as long as possible, it was almost always set in the power save mode, so it'a only charging up to 60%.Now in the last week or so, the laptop got that issue that whatever i do (watching a video, reading a document etc.) it's just turns off like PCs when power goes out. But it can't be as if the battery dies out then it should stay on as it's on a adapter and charging right? And if the adapter goes bad, then the battery should have enough power to stay on.It's not a too frequent problem, but it was the 3rd time in a short time yesterday, and i feel nervous that one of the parts is dying in it. Any advice/solution to it besides a visit to the service? In advance thank you for the help!András Pál

A:Lenovo Z51-70 randomly crashes

And also the laptop have a main problem with lenovo programs. They works fine, but whenever the Companion says that there's a new update for One key Recovery or the optimizer and the download and install goes well all the way, but in the end it's always says "Failed to install", and from that the option to retry never comes up, the Companion books it like it was all fine.And today as i was looking in Companion it keeps crashing after a few seconds saying something like the contact with the Companion is lost, try again later or search for support if it's keep happening.

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Product code is 10B60023AU
It's around 3 months old, Started crashing every now and then (no blue screen of death) just on one moment and off the next.
Crashes started to get a lot more frequent (like 4 times an hour - sometimes).
Isolation tests, different monitors etc (made no difference)
So - did complete software re-image. (made no difference)
It's fully up to date and checked with the solution centre (detailed tests - no faults found)
So - took it in for warranty service, diagnosed graphics card fault and replaced the motherboard. Great I think.
That was yesterday, this morning (same thing - 4 crashes in less than an hour)
So - unless I drag this all the way back into the city for another 3 day holiday does anyone have an ideas ? Any known issues with these machines ?
Mod:  edited Subject line to clarify the pronlem description

crashes.PNG ?42 KB

A:M73 SFF - crashes and restarts randomly

I personally have a M73 SFF, and it's been solid as a rock (other than a problem with the Lenovo-supplied graphics driver, fixed by installing the driver downloaded from Intel), I don't know of any other issues. 
When you say it's " just on one moment and off the next."   Do you mean it powers off by itself?   
More information would be helpful (please read the 'help us to help you' sticky thread.)

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I just came back after a few days out, and for some reason my PC cashed several times today.
So my PC will restart (more like crash) after I log-in, it is random, it can crash in a few seconds or a few minutes.

Last time I used my PC, the "5,6,7" keyboard buttons didn't work (Logitech G15), maybe that could help.
( I usually shutdown my PC every time I go to sleep or go out).

I know that the computer crashes because, when I boot I get a screen telling me windows did not shut down correctly and I can use windows normally or with safe mode.

PC specs:
Windows 7 32 bit
nVidia 260 GTX
4 g"b ddr2 ram
Intel E8500 Duo 3.16 GHz
Avast free + malwarebytes free

I've tried to find solutions for the problem and even:
- Tried to open case, and tighten cables.
- Cool the system down by opening it and leaving it to rest
But I had no luck yet, so I came here.

Help would be highly appreciated :)

A:PC crashes (and restarts) randomly

Hi and welcome to TSF have you tried booting to safe mode F8 tap it at the splash screen about 1 a second you can then either try last known good configuration or safe mode

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Just built a new computer few days ago and occasionally, everything freezes, says "Microsoft Windows is not responding" and I have to restart my computer for it to work.
My mouse can move during this time but everything else is completely frozen.
This happens out of nowhere, whether it's me playing a game or watching a youtube video. Any suggestions?

A:New computer randomly crashes

Can you provide us with more information on your computer:

-Type of Computer (Company)
-What Version of Windows (if its a Microsoft Computer)
-Maybe a few extra details on parts (GPU) and suspicious software you may have recently downloaded and are not sure about.

All these things could help us track down your problem...

Good Luck!

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