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Windows XP Pro slow boot with blank screen and white progress bar

Q: Windows XP Pro slow boot with blank screen and white progress bar

I am a new member. Here is my first XP issue. I have been running XP Pro now for a year with no issues. This week I decide to purchase and install a new hot game Half-Life 2. I seemed to have no problems installing the game (all 5 CDs worth). I shut down my PC. The next day when I turned my PC on I got about 30 seconds of blank screen followed by a white progress bar accross the lower portion of my screen.

My PC is a Dell Inspiron 5150. It takes about 120 seconds before the
progress bar moves across from left to right then windows starts OK.

I decided to reinstall windows XP pro yesterday as an update. This done
I rebooted but the problem is still there.

Prior to this problem, my PC booted completely in about 15 or 20 seconds.

Preferred Solution: Windows XP Pro slow boot with blank screen and white progress bar

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows XP Pro slow boot with blank screen and white progress bar

have you tried booting in safemode hit F8 while booting
then have a look see if there are any yellow triangels in device manager
maybe de-install the game

see what happens

have you searched the game forum - sometimes theres some q&A on that site with game problems

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Well I am still dumbfounded. This persistant problem began last
week after I stupidly installed a game which I now have found
out has caused many many people to have crashes of various
kinds. The game is half-Life 2 by Sierra.

Just to review the symptoms. I have a dell Inspiron 5150
which is a Pentium IV Processor system with multi
threading enabled, 1 GIG of RAM and a 60 Gig hard Drive.

The symptoms;
1. Power on PC
2. Dell Logo and POST runs successfully
3. Blank screen for 30 seconds Hard Disk LED ON continuously
4. White progress bar accross the entire bottom of screem for
two minutes. Hard Disk LED ON. Gradually the bar fills in all white.
5. Windows XP Pro load and runs successfully.

I have contacted Microsoft Customer service but the guy I
have assigned to help me is brain dead. The first thing he had
me check was Hibernate??? Needless to say I didnt have
hibernate mode enabled

On my own, I reinstalled Windows XP pro as an update this
completed fine but no change symptom still persists.
I next copied NTLDR from my windows XP Pro to the i386
directory in case NTLDR was corrupted. Rebooted OK but
problem still persists.

Next I started the Windows Recovery Console. I ran FIXMBR
which reported a nonstandard and possible invalid MBR.
After successfully running FIXMBR I rebooted successfully
but the problem still persists. I am thinking about
running FIXBOOT which will rewrite the entire boot
sector but I need to do some research first.

Any ideas? Has anyone experi... Read more

A:Still trying to troubleshoot Boot Problem Progress Bar and Blank screen

Go Start>Run and type in msconfig then go to the Startup tab and see if the game or any residue of it is trying to start when XP boots.
If it is, untick it, Apply OK and after the forced shutdown and restart, tick the "don't show" message and hit OK.

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Dell Inspiron 1440
Windows 7
Pentium(R) Dual-Core CPU T4300 @ 2.10GHz

Upon a reboot last night, I got a blank white screen. Could still hear Windows 7 starting up, so I entered my password and it went to windows. CTR+ALT+DEL x 2 to turn off. Tried turning on again with same results and held power button to force turn off. Plugged it into an external monitor, which shows my OS working as normal, but laptop screen is still blank white (though I can still change brightness/dimness). Writing this post off of the same computer, just an external screen.

Dell support says my LCD has tanked (purchased 1/1/10). Problem is that I'm not working in Bolivia (South America) so shipping to a repair center in the U.S. is not an option.


A:white (blank) screen upon boot (windows 7, dell inspirton 1440).

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After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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Customer reports "FBI virus".  I can't even get that far.  Regular boot goes to startup repair and reports that it can't automatically fix.  Safe mode boot looks like it will boot, but then the computer reboots itself as if to regular mode and then locks up to a blank white screen.  This is the second one I have seen this month like this.  What is it, and how to fix?

A:help- trying to boot to safe mode-then pc restarts & locks to blank white screen

Welcome aboard
I'll report this topic to appropriate helpers.
1. Please let us know what Windows version you have and if it's 32- or 64-bit.
2. Is the computer bootable in any mode?
Hold on there....

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I have an Hp pavilion a1226n desktop computer and shut off the power this morning during a bad storm. I used the regular procedures and shut it down correctly, but when i tried to boot it up earlier this morning, the only thing that comes up is a blank black screen with a flashing white dash in the upper left hand corner. I have already tried to remove reset the BIOS by removing the battery and then later restarting, but it did not help at all. Also, it wont even boot far enough for me to start in safe/real mode. Any suggestions?
Thanks for the help

A:[SOLVED] Boot problem- blank screen flashing white dash

Hi sherm12789 and welcome to TSF

Start up your computer by either tapping the F1, F2, F4, F6, F8, F10, F11, F12, or Delete keys to access the systems BIOS. For the exact information on what key to start up the System BIOS refer back to Original Manufacturer System Documentation.

After getting into the BIOS, look for a page that would have something like, eg. PC Health Screen or System Monitoring Page. When you have found a page similar to this post back what the BIOS says for your temperatures, voltages, and fan speeds.

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Problem is similar to others that have been posted earlier.

On boot sequence, PC hangs on Windows boot screen - with the good old progress bar churning along for eternity. It just stays there. It is possible to boot into safe mode, safe mode with networking, etc. but never boots up normally. 'Last Known Good..." does not help at all.

I have tried 'repairing' XP using the recovery console (deleting the boot.ini file, then BOOTCFG /REBUILD and then FIXBOOT) to no avail. Do not know where in the boot process it is getting hung up and not totally sure how to determine that.

Using Windows XP Media Center Edition with SP2. Plenty of RAM and disk space.

Had this problem once in the past and it seemed to self correct after about 50 reboots. No such luck this time.

Does this sound like a re-install of XP is required or are there any other options that might work?
Cheers, GR

A:Boot sequence hangs at Windows Logo boot screen with progress bar

You have trotry reformat and if that doesn't work replace the hard drive.

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Hi all,

Probably a stupid question. I have a PC running Windows 2000 Pro. Yesterday at startup it goes as far as the login screen. I can log in OK, but then all I get is a blank white screen with nothing but a mouse. I'm not a cat, so this is no good to me.

I can get to the usual Task Manager by Ctrl+Alt+Del; I see no applications open, plenty of processes running.

I know slightly less than nothing about computers, but I recall seeing explorer.exe running all the time. Is this what's missing?

Any help would be appreciated.


A:Help - Blank White Screen on Windows 2k Pro

I moved you into a better forum where you'll get more exposure for your issue.

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Hello! Thanks so much for taking the time to read my thread. 
I've run into a bit of trouble with my HP pavillion dm4-1065dx laptop (Windows 7 x64) in the past few days. I have a variety of symptoms that lead me to believe I could be infected with something, possibly failed ransomware. My main issue of concern is that, when I log in, I get a blank white screen with pointer only following the "welcome" screen. 
Including this, here's a breakdown of some of the problems I've been facing:
- blank white screen with pointer only, after logging in / following the "welcome" screen (however, if I wait over 2 minutes or so, the desktop WILL eventually load and be usable)
- inconsistency with being able to boot windows normally (sometimes it works, but sometimes it never makes it to the login screen at all - working for now)
- inability to boot into safe mode (hangs at classpnp.sys - note: I usually CAN boot into safe mode with command prompt)
- general slowness, especially upon startup
- "could not reconnect all network drives" bubble pops up often
As for tests I've run and things I've tried thus far:
- malwarebytes (most notable discoveries were hijack.startmenu, conduit)
- hitmanpro (just chrome tracking cookies)
- tdsskiller (OK)
- roguekiller (various PUM HJ DESKs found in registry)
- adwcleaner (didn't help)
- farbar recovery scan tool (I've only run it in recovery mode, and while I did get the log, it caused computer t... Read more

A:Blank white screen after logging in. (Windows 7)

Sorry about my failure to post my DDS logs - had some booting troubles and decided to sleep on it.  Also enabled WIndows Defender firewall as suggested. **3/28/2014 11:16PM (following DDS scan) Used Defogger as suggested. Here are my logs as requested:
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 10.0.9200.16843  BrowserJavaVersion: 10.51.2
Run by Owner at 10:52:12 on 2014-03-28
Microsoft Windows 7 Ultimate   6.1.7601.1.932.81.1033.18.3894.1579 [GMT -7:00]
AV: Kaspersky Internet Security *Enabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: Kaspersky Internet Security *Enabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
FW: Kaspersky Internet Security *Enabled* {6E6FFDEC-83DD-85C5-A4B0-0DA3EBDE2D7D}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:... Read more

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Last night I got some message as soon as I rebooted the laptop saying "your computer is locked. You have accessed some illegal sites". and I can't do anything. that screen is locked. And this morning I rebooted again and I don't get that error but as soon as I login, I get blank white screen...can't do anything.

Please advise.

A:Windows XP laptop..lets me login but blank white screen...

by pressing F8, I was able to log in in safe mode. But Normal mode is the issue

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Hi- I am having problems with my desktop. It comes up with a blank white screen and its says error file:///c:/WINDOWS/privacy_danger/index.htm all the time.
So i downloaded SmitFraudFix, i ran it in safe mode etc, it would be ok for a day then the next morning i turn my computer on, the white screen, and the error messege file:///c:/WINDOWS/privacy_danger/index.htm would come up again!
Heres the report i got from SmitFraudFix: Any help would be great, thank you!!

SmitFraudFix v2.329

Scan done at 9:37:41.81, 05/07/2008
Run from C:\ugh\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

???????????????????????? SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

???????????????????????? Killing process
???????????????????????? hosts localhost

???????????????????????? VACFix

???????????????????????? Winsock2 Fix

S!Ri's WS2Fix: LSP not Found.
???????????????????????? Generic Renos Fix

GenericRenosFix by S!Ri
???????????????????????? Deleting infected files
???????????????????????? IEDFix

Credits: Malware Analysis & Diagnostic
Code: S!Ri

???????????????????????? 404Fix

Credits: Malware Analysis & Diagnostic
Code: S!Ri
???????????????????????? DNS

HKLM\SYSTEM&#... Read more

A:Blank White Screen And Its Says Error File:///c:/windows/privacy_danger/index.htm

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on Download_mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen, click on the Show Results button t... Read more

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Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

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Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

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I have found at least one other person that had a similar problem, but the information you provided for that problem doesn't seem to fit my symptoms. That person was seeing the message "please wait while connection is being established", I am not getting any messages, just a flashing black to white screen that stays white.

When booting, my screen will flash white. If the boot is successful, which is less than 50% of the time,I then see the loading windows screen and the computer goes ahead and boots normally. But, more often than not, I never see the booting windows screen and the monitor will just flash from black to white, several times, and then stays white. I do get the windows music to indicate that the boot was successful,but I can only see a blank white screen, no icons or mouse cursor. If I press the power button a couple of times, the system will usually eventually give me a screen that looks like the system was paused and is waiting for a user to be selected and a password to be entered. Once I am able to access the system, it seems to work normally. I have waited as long as 15 minutes or so to see if the boot will complete once I get the white screen, but it never seems to go any further.

I have checked for a virus using my virus checker, Viper antivirus, and checked for malware using malware bytes, but can find nothing. I even started a boot log to see if I could see any indication in the log file, but I can see nothing. I have worked on c... Read more

A:Windows 7 White Screen on Boot

I have experienced this problem on one of my laptops. I am not sure if you are using a laptop or desktop. If a laptop have you tried connecting it to a desktop monitor to check if the issue keeps happening?

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I'm not sure if this is one virus or if my computer has somehow picked up several, but it is pretty much completely screwed. I can't access ANYTHING properly so i am posting this message from another computer.

This is what happens when I turn my computer on:

1. blank blue screen with program error message: "explorer.exe has generated errors and will be closed by windows....".
2. if i click "ok" the message goes away and i am left with a blank blue screen and i have to reboot the computer
3. if i don't click ok windows starts to load up an looks normal at first but then another error message pops up (the same one) and the screen turns black and says some junk like "Warning! You're in danger!" and then some junk about spyware.
4. then a few seconds later another error message pops up and the screen turns white and says "Active Desktop Recovery. Microsoft Windows has experienced and unexpected error..." It gives me an option to "click here to restore" but nothing happens when i do click it.
5. and then another error message pops up and the screen goes black again, then another message and it goes white and so on.

I can't really open any programs properly because another error message will pop up and shut down the start menu before i get a chance to open anything.

I managed to run ad-aware and it found some problems that i cleaned up. then spybot found nothing. then i rebooted and was having the same ... Read more

A:explorer.exe error black screen, white screen, about:blank

Yes, you've got a few malware entries in there (a CoolWebSearch hijack, and a couple of trojans), though it's not going to be easy to remedy without seeing the complete HJT log. Can you possibly copy the log to floppy and then post it from the other computer?

What's the Windows OS?
eg. Is it Windows 2000 sp4? Or is it WinXP Pro sp2?

What version of HijackThis is it? v1.99.1 is the latest version.
Is HijackThis.exe running from a permanent folder, and not from within a zip file in a Temp folder?
This is important. Make sure HijackThis.exe is installed in eg.
C:\Program Files\HijackThis
Re: your questions at the end of your post:
Don't worry about WINNT / winnt and System32 / system32
They are both exactly the same (whether smallcase or uppercase or a mixture).
svchost.exe is legitimate and is an integral part of Windows NT/2k/XP (Services Host).
It is normal to have multiple instances of it running.

Anyway, try this for now...
If possible, please download the following apps and transfer them to the infected pc.
CWShredder (free standalone version)
http://www.besttechie.net/forums/index.php?showtopic=1488 (tutorial)

You will need to unzip AboutBuster.zip to a folder on the good pc,
then open AboutBuster.exe
click the Update button
dow... Read more

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I am running Vista Home Premium SP1. Several times a day, for no reason, the screen goes completely white with exception to the task bar. When this happens, the Internet icon appears on the task bar. The only way I know how to cancel this is to click on the icon, then Close OR press Alt+F4 to close the current screen. This is very annoying as it happens regularly. It also happens sometimes after bootup and everything has settled down. Without touching the keyboard or mouse the screen will go white.

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My Windows XP machine has just given me a blank white screen!! It happened while browsing the net and I can do nothing now. The screen is totally blank and there is no response to any keystroke or mouse click. I switch off and restart: the Windows Welcome screen appears, in blue as it should, plus the fanfare; then instead of booting properly, it waits a bit then all goes white again. The hourglass is flicking on and off showing that some booting-up is perhaps going on but I cannot even get a response from Ctrl-Alt-Del. There is no Start button or way of accessing anything!

When I press the button to switch off, my desktop briefly appears (in full colour, just as it should be) followed by the message that I'm logging off and Windows is shutting down. So it doesn't look to me that the machine is totally dead, just diverted to this blank white screen. Unfortunately, after a virus infection some time back, this machine will not start in safe mode (I just get a list of partitions and drivers) so I am really stuck. Can anyone please help me here? It really is urgent.

A:Blank white screen !

Hi and Welcome -Do you know how to try and start in Safe Mode ??After you press start, begin to tap the F8 key, and see if that brings up a menu.If it will, then select Safe Mode with Networking and press Enter. The screen will not be the same, but will show several icons -

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I have a Dell flatscreen; I am not sure of a model number for the screen, but it might be: BN68-00170Q-00

I noticed that the screen had light flickers, and this has been this way for quite a while. Just today, the screen appeared completely white. I have a dual-screen set up. the other screen, the same model, has a menu when unplugged from the computer. When this (broken) screen is unplugged from the computer, the screen still displays white.

My question is: What is wrong with this screen? Can I repair this screen, and if so, what will it take?

Thank You,

- Alistair Wressnigg

A:Screen Help - Blank, White

How old is the screen.........??

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When I log into my account, my normal homescreen flashes for about a second, then all I can see is a white blank screen. I can still see and move around my cursor, however none of my keys have any affect on the screen and nothing happens. If I do CTRL+ALT+DELETE, and I click to log off, my normal homescreen comes up again for a few seconds, before the computer logs off.
I'm not very experienced with computers, so would really appreciate some help
My Laptop is a Dell Inspiron (The one on the advert with the annoying catchy tune) and I've had it for a few years now. The account that's not working, is my personal account. The only other account we have to use is the Guest account, which I have been using for the past year or so. As you have probably realised, this means I can't download any new software, which I really need to do.
Please please help!
Thank you

A:White Blank Screen When I Log in?

try running dell diagnostics

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During a two hour period using my laptop, blank white pages appeared, seemingly at random times. There was nothing on the screen apart from the cursor pointer except for a "greyed out" slider bar on the right margin.

There were no options available, except for "right clicking" which did not give an option to exit. The only option appeared to be to switch off the machine.(I realise now that I could possibly have used the task manager)

After a few futile attempts to discover what the problem was and a solution, I called my retailer's technical guys, who tried various things, including testing the hardware. They concluded that the blank page was a pop-up window, initiated by a virus or spyware. I have NOD32 and Spywareblaster installed and neither indicated a problem. I ran a full system scan and again, no threats were found.

Finally the technical guys recommended that I reset my PC to factory setting, by reloading all my original software.
As it is a new PC, only a few days old, this was no big problem.

I'm on Vista Home Premium.

After returning to factory settings and reinstalling everything, all seems well.

Does anyone agree that it was caused by a virus or spyware and if so why was it not detected?

Any comments will be appreciated.


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I am just getting a blank white screen when I go to some websites. There is no error message. Any suggestions?

A:i just get a blank white screen

please help me somebody! It happens on many websites!

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My computer screen randomly goes white for about a minute at a time. Can anyone help.?

A:White Blank screen

maybe your video card is shot

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My laptop screen goes completely white. It used to be less frequent before and would start working when I restarted the laptop. However its happening more often in the last two days. It does not go back to normal even when I restart it. The screen is totally white (no icon or windows). When i restart i see the DELL screen for a split nano second and then the screen goes white. I think the laptop is still functioning but its just the screen that goes blank. I say this because I was videochatting the other day when the screen turned white. I could still hear the voice and continue the chat. Also the numlock and capslock seem to be working. I am just worried cos its happening more often now and I think one day it will totally shut off and I will lose all my files. I had to restart my laptop atleast 5-6 times while following the 'spyware 1st steps'.

I don't think I have a Windows Install disc, or a Boot CD.

I have asked for help in techsupport forum before and also regularly follow all the steps you have suggested to keep my computer safe from virus but dont know why this is happening. So please help me. TIA


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16464 BrowserJavaVersion: 10.15.2
Run by Rupa Ram at 0:24:34 on 2013-02-27
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.2012.1091 [GMT -6:00]
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-... Read more

A:Blank white screen

Hi edifiz,

You've got something really nasty on this machine. I'll need to gather more information before providing removal instructions.

Please download Malwarebytes Anti-Rootkit from here Malwarebytes : Malwarebytes Anti-Rootkit and save it to your desktop.

Be sure to print out and follow the instructions provided on that same page.

Caution: This is a beta version so please be sure to read the disclaimer and back up any important data before using.
Double click the mbar.zip file to open it, then 'Extract all files'.
Double click the mbar folder to open it, then double click mbar.exe to start the tool.
Check for Updates, then Scan your system for malware

If malware is found, do NOT press the Cleanup button yet. Click EXIT.

I'd like to see the log first so I can see what it sees. You'll find the log in that mbar folder as MBAR-log-<date and time>***.txt . Please attach that to your next reply.


Next, download TDSSKiller.exe and save it to your desktopExecute TDSSKiller.exe by doubleclicking on it.
Press Start Scan
If Malicious objects are found, do NOT select Cure. Change the action to Skip, and save the log.
Once complete, a log will be produced at the root drive which is typically C:\ ,for example, C:\TDSSKiller.<version_date_time>log.txt

Please post the contents of that log in your next reply.

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When I am viewing a website, my screen will turn blank/white. This happens after I have been on the website for a short time. When this happens there are no flickering lights. After this happens I can not go to another website, and cannot use the ESC key to get back to the screen. I have to log off and then go back to the website I was viewing and then the same thing happens again. Sure can use some help and Thank You.

A:White/Blank Screen

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I've got a problem with my laptop, a 2010 HP G60-635DX. First, a little history. This was my wife's laptop until she dropped it and broke the display screen. We hooked it up to a monitor and she was good to go. Last Christmas I got her a new computer and again she was all set. In the meanwhile I've been using this old Dell laptop from 2006 with WinXP in it. Works, but is slow as all get out. A few months ago I decided to use my wife's old computer for myself. It comes with Windows 7 and works quite well. Last June I made the mistake of trying the Windows 10 upgrade, and what a disaster that turned out to be. So I reverted back to Win7, but I lost all the drivers that came with it, so I was stuck. So recently I bought a new screen for my wife's old computer, and I installed it today. So guess what? The screen works fine, but all I get is a blank white screen Nothing at all! It's as if the computer can't display anything at all. I just don't understand it. The computer fires up, but that's it. No start screen, no nothing. Just a blank white screen.
Anybody have any ideas as to what's wrong, and how I could fix this?

A:New laptop screen shows just a blank white screen

I got the computer working! Last night I rechecked the connections to the screen and made sure that they were solid, then all of a sudden the Startup Utility came on, asking me what I wanted to do. So I opted to wipe the HD clean and revert it to the original factory specs (don't worry, I have all important files backed up already). I made sure the connector cable was in there good, then I stuck a piece of electrical tape on it just for safety. Now the computer runs as good as new, and I don't have to spend any money taking it in to a shop.
The moral of the story is this - always check and recheck your connections. Lesson learned!

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After some time on the computer the icons become blank and My Computer doesn't load.
It all returns to normal after I end the task "dllhost.exe", and after some time the problem comes back again.

I've tried these solutions:
- SFC /scannow
- Recreating IconCache.db

Windows 7 Home Premium x64
Laptop - Toshiba Satellite P775
Intel HD Graphics 3000
Mobile QuadCore Intel Core i7-2670QM, 2400 MHz


A:Blank icons/white thumbnails + slow My Computer


If this issue started occurring after doing some recent software changes on your computer, then I would suggest you to restore your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.

For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

If the issue still persists, try running Hardware Diagnostics on the computer.

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Hello to the readers out there

I am having a problem with my computer. I dont know if any one can offer there support to this problem, or there could be some one out there that has experienced the same problem.

Here is the problem. My computer screen, seems to go blank, being all white screen. It seems to happen, when you do stuff on your computer. like clicking on icons to bring up the internet, also yahoo mail etc. To get rid of the white screen I need to click on to the desktop icon to make the white screen go away. You think it has gone, but it is still there, when you do the same thing clicking onto icons it seems to keep on going blank white screen. It gets annoying clicking on the desktop icon all the time.

Some days the white screen may not come up.

Would any one please, provide info about this problem I have.

Thank you for reading.


A:Computer Screen goes blank and white

Have you done a spyware scan or virus scan? Usually we call them the blue death meaning it will crash. Do you have ur back up cds to reformant? When you only reformant is to correct what ever the problems is unless you are going to smoke out the hard drive an start from scratch an reload everything. Hopes this help!

What windows are you using you didn say what you were running.

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hi guys, I play Vindictus and so new update is available and when patcher is popping up it apperas as white blank screen, I can't do anything with it, no files dawnloading, and also I installed uniblue driver scanner cuz some drivers was out dated and needed update and when I opened uniblue driver scanner, it apperad as a white blank screen too. Look at this:

A:White blank screen problem

A blank white screen usually indicates the program is not responding. Has this program worked before? What have you changed since then?

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I saw this issue in the forum. And I'm having the same problem as the original poster. If anyone has a solution, I'd certainly appreciate the guidance. This laptop (Compaq CQ-60) is about 6 months old. Because it was so cheap, I didn't bother buying the warranty. It got dropped, so naturally we had to replace the LCD screen. It worked perfectly after that for about 2 weeks. Now when you turn it on, it's just a solid white, blank screen. If we connect an external monitor, we can use it. But otherwise, we're kinda screwed. Using my troubleshooting skills here, if it has a display (externally) then the motherboard and video card would apparently be functioning as expected. One other thing, I can adjust the brightness using the function key and the corresponding f key. Did this new LCD screen just go bad?




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When I go to this forum, a blank white screen appears. It started happening just today and is just with this one site. I can acess the log in page ONLY IF I click 'Cache' at the bottom of google. But when I type in my password and username, the same blank white screen comes up.

I'll also add that yesterday, and earlier this morning, this specifica website began running pretty slow for me. And now, I can't get to it at all because of the blank screen.

I made a screencap. Does anyone know what it could be?

A:[SOLVED] Blank White Screen

What happens when you visit with another web browser?

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some one please help me- I got tech support to get rid of this 2nd window page- i comes up everytime I restart- it turns white and I can't get rid of it- The tech person helped me to stop it- But it is back- I am going NUTS
I want one window page- that is alli ned

A:window 2nd screen- do not want it-White blank

Can you post a screen shot of the problem you are having?

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My Windows XP machine has just given me a blank white screen!! It happened while browsing the net and I can do nothing now. The screen is totally blank and there is no response to any keystroke or mouse click. I switch off and restart: the Windows Welcome screen appears plus the fanfare; then instead of booting properly, it waits a bit then all goes white again. The hourglass is flicking on and off showing that some booting-up is perhaps going on but I cannot even get a response from Ctrl-Alt-Del.

When I press the button to switch off, my desktop briefly appears (in full colour, just as it should be) followed by the message that I'm logging off and Windows is shutting down, i.e. it doesn't seem as though the machine is totally dead, just diverted to this blank white screen. Unfortunately, after a virus infection some time back, this machine will not start in safe mode so I am really stuck. Can anyone please help me here? It really is vital.

A:Solved: Just got a blank white screen !

Well thanks folks - another nil response, not the first time either. My problems must be a bit naff so I will not be posting here again.
In the off chance that anyone is remotely interested, my blank white screen problem has healed itself. After a day's worth of switching on and switching off again, I suddenly got a message that a program was failing to respond and did I want to close it now? It was a Real Player update, never requested or agreed to, that was not responding and when I closed it, bingo, I had control of my machine again and it proceeded to give me my desktop and everything.
Just so as you know. I won't trouble you again. Adios.

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I got a blank white screen when I go to google website, all other websites are no problem. I use Ad-Aware, spybot-search & destroy,Malwarebytes' Anti-Malware to clean up, but the problem still exists. I run HijackThis, the log file is as following:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:04:14 PM, on 8/28/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16876)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Acer\eManager\anbmServ.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\Program Files\Symantec AntiVirus\DefWatch.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Symantec AntiVirus\Rtvscan.exeC:\Program Files\UiTV\UiPlayer\msrv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\AGR... Read more

A:When I go to Google, I got a blank white screen

Welcome to the BleepingComputer Forums. Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again. Double click on RSIT.exe to run RSIT. Click Continue at the disclaimer screen. Please post the contents of log.txt. Thank you for your patience.Please see Preparation Guide for use before posting about your potential Malware problem. If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped. Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so. While we are working on your HijackThis log, please: Reply to this thread; do not start another! Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so. Do not run any other tool until ... Read more

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I have windows 7 and I get a blank white screen when it is supposed to go on internet explorer. Luckily I have google chrome and the internet is working through that but not on the proper internet explorer. Can I have help in how to resolve this cos its driving me mad as I use internet to work. Thanks.

A:Blank White screen on internet

This seems to be a fix for some. Under internet options,>advance> tick use software rendering instead of GPU.

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When using my dell laptop, the screen will get quick tiny color lines and then go white blank and the only way to get it back up is to close my computer and wait about 2 minutes and sometimes I have to do this several times. This usually only happens if my computer is not plugged but also happens when it is just not as often. Any suggestions you have would be awesome! Thanks!

A:Laptop Screen goes white blank

Download System Information for Windows (SIW free version)No installation required.After it scans your computer, navigate to Hardware>Sensors and post all info from there.

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My computer a Dell Vostro 1510 is fairly new however I keep getting a random blank white page to pop up, this happens when I am connected to the internet and when I am not. If it does happen when I already have an internet explorer page open then I can go to the tab on the taskbar and right click and close, but if i dont have a ie window open then my whole screen goes white and the only way to get rid of it is to open the task manager and close it there. I have run mcaffee virus scan, avg virus scan, spybot and windows defender with no problems found. The problem doesnt seem to be causing anyother problems other than annoying the dickins out of me.

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I been having problems when i do a search

after the site loads the screen will be white. I will still have my tool bars and things on the top of my screen but the site I selected will not open up. It happens not all the time. I have avg for antivirus. I used google as a browser. If I click on the avg search I will then sometimes open.

I have windows xp

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Whenever I leave the computer idle for a short period of time the screen goes blank/white. The only way to get control again is to reboot/rsestart. This feature used to work by screen going blank until I touched a key where it would come back to what was on screen before. I think I must have selected something in the settings incorrectly. I am using Windows 7 and either Google Chrome, Internet Explored or Firefox. This is an HP Pavilion lap top computer.

A:Screen goes blank/white when idle.

Did you go into the power options and change any settings?

What's the model number and part/product number(P/N) of that HP Pavilion laptop?


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When I start my laptop it goes straight to a blank white screen. I can hear the fan running and the lights are flicking on and it sounds like it wants to start but the screen remains blank. I tried taking the battery out and starting the computer with only the AC adaptor I even took out the memory and realigned it but nothing seems to work. What's wrong with my laptop?

A:Hp envy m6 Blank white screen

Dear Customer, Welcome to HP Support Forum and we are glad to assist you. According to the message you have posted I suspect this could be because of the recent changes made if any. I would kindly request with you to perform the below shown steps to resolve the issue:Step 01. Turn OFF the PCStep 02. Power ON the PC and keep tapping F8 KeyStep 03. Select "Safe mode" from the Advance Boot Option listNote: Wait till you get to the Windows DesktopStep 05. Please remove unwanted startup items and uninstall unwanted applicationsStep 06. Please reboot/restart the PC the normal way Note: Incase if these steps doesn't work you can continue troubleshooting the issue again Step 01. Turn OFF the PCStep 02. Power ON the PC and keep tapping F8 KeyStep 03. Select "Last known good configuration" from the Advance Boot Option listNote: Wait till you get to the Windows DesktopStep 04. Please remove unwanted startup items and uninstall unwanted applicationsStep 05. Please reboot/restart the PC the normal way Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the KUDOS star on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R KI work on behalf of HP

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hi, my problem is that every once in a while my screen just goes blank, and its a really bright white color, i can hear everything in the background like games or messaging, but i cant see anything. im not sure if its a problem with my monitor or just my computer. i tried updating my drivers but it doesnt seem like it did anything. PLEASE HELP! THIS IS REALLY ANNOYING AND IM TYPING REALLY FAST INCASE IT TURNS WHITE AGAIN!

A:blank white screen problem

seems like one to MOVE to the hardware forum, likely a Monitor issue. But it won't hurt for you to run these tools free from links below... adaware/spybot/spyware blaster, in the meantime while you wait for further analysis in this forum.

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after logging on to my name the screen just stays blank this is what happened right before i turned it on.

i have a hp pavillion desktop running on windows vista home premium. okay what happened was i went to the switch users area and left when i came back i couldn't do anything i tried to sign on but nothing happened there was a bar that said switch users when i clicked it nothing happened so i tried to sign on my name again and it said something like this " There is device attached to your computer that isn't working". so i decided to restart my computer when i did this a black screen came up and said something like this " removing security something # from id" than " replacing security# with #" than it restarted and i signed on but a white screen came up and stays white

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Hello All

Guess I should apologise if this is considered the wrong place to make this post. Recently when I click to open a thread I have a large blank white area that covers a whole screen, down to the bottom of the first advertisement. Is this due to changes on the forum or is it just me?
Regards SilverSurf

A:Blank White Area At Top of Screen

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Hello everybody. I am new to this site, and pretty new to Vista. I am using Home Premium on an Acer Aspire 2920Z, and I recently updated my Vista, using the normal windows update. This made my WHOLE operating system go completely retarded, but once I used safe mode a couple of times it sorted out. I recently installed Ubuntu, so I can dual-boot my laptop. Now, all of a sudden after the Ubuntu install, my windows vista is broken!! I get to the log in screen, and i log in as normal, and then i get to my desktop - which is just a blank white screen with my curser on it. I can press CTRL-ALT-DEL, and i can log off and shut down, but I can not use task manager, and it gives me an error message saying something like 'it can not run' or something. I DESPERATELY need help on how to fix this. is it to do with my Ubuntu? I hope someone can help me quickly, i really need it.

Many thanks,
Sammy Boiii

A:Vista has a blank white screen after log in

Originally Posted by SammyBoiii

Hello everybody. I am new to this site, and pretty new to Vista. I am using Home Premium on an Acer Aspire 2920Z, and I recently updated my Vista, using the normal windows update. This made my WHOLE operating system go completely retarded, but once I used safe mode a couple of times it sorted out. I recently installed Ubuntu, so I can dual-boot my laptop. Now, all of a sudden after the Ubuntu install, my windows vista is broken!! I get to the log in screen, and i log in as normal, and then i get to my desktop - which is just a blank white screen with my curser on it. I can press CTRL-ALT-DEL, and i can log off and shut down, but I can not use task manager, and it gives me an error message saying something like 'it can not run' or something. I DESPERATELY need help on how to fix this. is it to do with my Ubuntu? I hope someone can help me quickly, i really need it.

Many thanks,
Sammy Boiii

same happening to me, now i'm using the safe mode to find the answer......
i have no idea what happen
what can i do??

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I am running windows XP,mostly use google chrome.I run ESSET,Malwarebytes and CC cleaner often........My problem is when viewing multiple windows,1or many,when going back to any of the windows I was not viewing the screen is white except for the addres bar.It will take up to a minute for the sites screen to reapear and if I try to reload the page it will eventually but it is better if I close the window and start from scratch.I constantly get the error message that my shockwave app has crashed and to reload but I am not even sure if I have shockwave as if I try to reload it nothing happens...If you need further info just ask...

A:White blank screen while viewing

A quick-fix might be to simply reinstall Shockwave.

Login as the Administrator and then download and install Shockwave from Adobe at the URL below. If you do not want the Google Toolbar then remember to untick the GT box before installing.

Shockwave should be updated at least once a month.



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Hi, I have a problem (I'm guessing with one of my video drivers), and have no idea what to do.

When I start up my computer, everything works fine, I can login fine, but after ~2 minutes of being logged in, my computer screen with turn entirely white (mouse visible, with the little loading circle), and then if I click or hit any buttons during the white screen, it will return to my desktop, with no windows open, no icons, no task bar, just my wallpaper.

I can CTRL+ALT+DEL, but when I hit 'Run Task Manager', it goes back to the blank wallpaper with nothing there.
I suspect task manager is running, but the screen won't display it so I can't interact with it. I suspect this because
I can ctrl+alt+del, then hit 'Log Out', and for a brief moment my desktop will go back to normal, but then the logout process continues and I am logged out.

First I tried running it in Safe Mode, which works, except the same thing happens. Only instead of a white screen, the computer just restarts on its own. So then I went to the Advanced Boot Options screen, and disabled 'Automatic Restart on Crash'. For some reason though, that had no effect on anything.

So I tried working in the <2 minutes I have before the computer goes blank, and managed to disable all processes & services except for microsoft ones, and disabled startup processes. This seemed to have made the startup faster (giving me a bit more time to work before it goes blank), but didn&... Read more

A:White Screen -> Blank Desktop

I have the same problem. I don't have a spare monitor to see if it is the monitor. The computer seems to be running fine, but I am concerned that is may have something to do with the power management settings. Seems to happen when I leave it for a bit, but then it happened when I turned the monitor off & also when I rebooted the PC. Sometimes it eventually comes on, when I hit alt>shift, the ctrl>alt>delete, then I can finally bring up the task manager which brings my screen back. I have Vista 32bit, and an LG monitor. I noticed no one replied to you. Have you been able to solve it?

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I did a system scan with Spybot Search and Destroy along with Hijackthis. The computer was working just fine until start up. When everything loads a white blank screen randomly pops up and disappears. The computer is running just fine but it's bugging me what the white screen is cause it never happened before. I restarted the computer a few times to see if I can crash the white screen which I did. It gave me a CPAX20 error. I did some research on it and it says that I must of downloaded an adware which I don't think can be possible because I've been dealing with virus, maware, and adware for years and I can't find anything I've recently downloaded that would have any viruses because I download programs from a friend that's very reliable.

Anyone have any idea on what this is?

(Note: If this is in the wrong section then I apologize before hand)

A:Blank White Screen Upon Start Up

Hi man.
First of all, you need to put ALL system spec. If you don't know it, download and install:

Speccy from > http://download.piriform.com/spsetup101.exe

And let me know the results.

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