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X1 Carbon and Lenovo Power Manager 6. Random Sleep...

Q: X1 Carbon and Lenovo Power Manager 6. Random Sleep...

I have a two week old Lenovo X1 Carbon 20A7 and from the beginning after simply got Windows7 initial setup with nothing else on, I noted that if I left it to go in sleep or Hibernate, when the lid was closed, upon opening it again, the notebook screen was black although the adaptive keyboard was active and the machine was pingable from the network. No matter what I did I could not get the unit to come back to life so I always had to press the power button until it power cycled to get it back. I noted that I was not alone out there and some reported the issue on earlier X1's Support suggested to send it back and were not helping much. They decided it is either hardware or configuration issue, and in both cases it required a return. Because the issue was reported in the forums on earlier X1's I decided that it was probably software and I started by disabling all sleep modes only to find out it would still go to sleep. This is how I found out that if the sleep mode was disabled in Power Manager, it would automatically enable in Windows version of the power manager. Disable it in Windows and it would enable in Power manager... yeah - exactly; I had the same reaction.. Same thing with other power functions. So I de-installed Power Manager 6 and bingo, no more issues. But now I get non critical warnings in Lenovo tools that I have no power manager software installed. Plus I don't get the extra features that are useful in PM6. Did anyone experience the same? if so can you also try uninstalling Power Manager and see if the issue goes away, in which case we should pursue Lenovo to rectify it. Thanks

RELEVANCY SCORE 200
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A: X1 Carbon and Lenovo Power Manager 6. Random Sleep...

petren

Can you please tell me exactly the steps to reproduce this?

Is it:
1. Leave system idle with lid open (is AC attached or not?)
2. System automatically enters sleep mode after XXX minutes
3. Close the lid
4. Open the lid
5. Screen stays black?

Or is it something else?

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RELEVANCY SCORE 70

Since upgrading to Windows 10 , my X1 is having awful power management issues. It randomly powers off when the lid is closed and often times won't wake up from sleep. It does this power on , blinking green light power button , power off mode:  see video of issue here:  https://www.youtube.com/watch?v=G0jd7fjxmJg The only way to get it out of this mode is plug in the power cord and press and hold the power button to force off then turn on. Even though the battery is at 90% + it won't power on without being plugged in.  I have type: 20BSCTO1WW , Bios N14ET32W , Windows 10 ProAll latest ThinkVantage and Lenovo Power Management updates installed  Any thoughts? Does it need to go back to Lenovo ? 

A:X1 Carbon Won't Power on After Sleep

I am having the exact same issue. After pressing power button the light flashes 8 times and there is then a pop from the speakers, this repeats 3 times. model:20BS0032USBIOS:N14ET32W This started for me after I ran Lenovo Updates on 10/8/15. I am able to get the laptop to eventually start by holding the power down for about 6 seconds and then powering the device back on. The start screen is a much different Lenovo splash page. I also had to roll back the wireless drivers as I could not connect to certain networks which previously had no issues.

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RELEVANCY SCORE 69.2

I have a X1 Carbon and pressing the power button does not make the computer sleep - although in the Power Options the computer is set to "Sleep" when the power button is pressed on battery or A/C.   Machine: X1 Carbon 3rd Gen (Type 20BS, 20BT) Laptop (ThinkPad)OS: Windows 10 (64 bit) 

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RELEVANCY SCORE 67.6

Does this x1 Carbon not sleep from the power button? This is the first time in my many laptops where the computer will not go to sleep after pushing the power button. Is there a way to change it so it does?I know that Fn + 4 makes the x1 Carbon go to sleep but I rather have the power button do this function.Can somebody help me?

A:X1 Carbon power button won't make the laptop sleep

Settings -> System -> Power and Sleep -> Additional power settings -> Chose what the power button(s) does (do).
 
Z.

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RELEVANCY SCORE 67.2

This is my third X1 (all different generations) and I was very happy up till now. The problematic one has a Skylake processor and 512GB SSD and it seemed like a really nice config.The problem is that it doesn't want to shutdown nor wake up from sleep.First symptom: when shutting down, the pc seems to have shut down, but is still draining battery. If the keyboard FN-lock button is lighted, you can notice that this stays on. Also the fan will stay on if it was running before. The keyboard is even still responsive and you can turn on and off the different LEDs.Second symptom: when the pc goes to sleep, there is no waking it up. Also here the keyboard stays responsive for fn-lock etc.I've tried many things: reinstall windows 10 from scratch, reset the bios, upgrade the bios.Then Lenovo was actually very helpful to start: they swapped out the motherboard and when that didn't work, shipped the pc to a repair center.From here it went downhil: the repair was done in less than 5 hours according to the ticket (so I was impressed) but when I got the pc back I noticed why: they didn't repair it. They put on an image of windows 7 and since there the problem was not visible, called it fixed. Very frustrating. I put back windows 10 and guess what: the problem was exactly the same. When they shipped the pc, they had created a new ticket in the system, closing the original one. Now they even closed the second ticket although I already commented that the pc still doesn't work as it is supposed... Read more

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RELEVANCY SCORE 67.2

x1 wont start. Only green LED next to charging port. Any help??? 1. Tried another power adapter2. Reset from bottom side3. Disconnect everything, only dc jack, lcd and keyboard connected but no luck

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RELEVANCY SCORE 65.6

I tried to power cycle it, and reset battery by using a paper clip on small button under the laptop but does not power on. It just keeps blinking, and the ac port on the laptop blinks orange as well.

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RELEVANCY SCORE 65.6

Hi, I've recently got myself a ThinkPad X1 Carbon (Gen 2). It works great except for the fact that when under heavy load it seems to randomly reboot. This is not a thermal issue, as I had first thought, as I have tried forcing the fan into "hairdryer mode" (echo level full-speed > /proc/acpi/ibm/fan) and I've watched this happen when under load while the thermal sensors are reporting nothing higher than 40 degrees. If the battery is fully charged, and the system is plugged in, this doesn't seem to happen. It only seems to happen if the system is either charging the battery or if the system has recently been plugged into the charger (i.e. it started up on battery power, or it started on AC, was unplugged and then plugged back in again). My thought now would be that this is either an issue with the main battery or the CMOS battery, or maybe with the charging circuitry? When the reboots occur, it is not a linux kernel issue as no kernel panic is generated or crash dump produced. It seems to be being triggered either by the BIOS or due to a power problem. Once this has happened, turning off the machine and turning it back on does not fix the issue. I have to use the battery disconnect hidden switch on the underside of the laptop to allow the system to completely discharge. Once plugged into AC for a few seconds, I can boot back up and everything will be fine again for hours and hours. I won't see the probelm again until I remove the AC. Please let... Read more

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RELEVANCY SCORE 65.2

Hello, I have deployed 20 laptops with the model of 20BT X1 carbon laptops  in corporate enviroment. The Lenovo X1 Carbon is randomly causing BSOD when using the wireless connection after undock. The wireless driver that I have installed on the laptop is the 18.2 version from Lenovo WCCM driver package. I noticed the BSOD is a bug in 18.2 which is resolved in the 18.4 version. However,  i am unable to upgrade to the latest version 18.4. I can download the update from both Lenovo website, or system update , or even Intel driver support site but none of it upgrade the driver. Any idea ?  From 18.4 release note - fix <18.40.0> (nz1w301w)- (New) Added support for the following systems:ThinkPad L560Thinkpad P50, P50s (Machine types: 20FK, 20FL), P70ThinkPad S1Thinkpad T460ThinkPad T560 (Machine types: 20FH, 20FJ)ThinkPad X1 Carbon (Machine types: 20FB, 20FC)ThinkPad X1 Tablet (Machine types: 20GG, 20GH)ThinkPad X1 Yoga (Machine types: 20FQ, 20FR)Thinkpad X260ThinkPad Yoga 260- (New) Improved driver stability.- (Fix) Fixed an issue where WiFi might not function correctly after connectedstandby.- (Fix) Fixed an issue where blue screen might happen at the certain case.  WhoCrashed (Minidump diagnostic)System Information (local)Computer name: X1-T-7-LOANER1Windows version: Windows 7 Service Pack 1, 6.1, build: 7601Windows dir: C:\WindowsHardware: 20BTS4YJ00, LENOVOCPU: GenuineIntel Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz Intel58... Read more

A:Lenovo X1 20BT Carbon - Random BSOD - Wireless Dri...

same problem reported else where for Wireless-AC 7265 BSOD Error Win7 x64 https://communities.intel.com/thread/97407?tstart=0 

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RELEVANCY SCORE 64.4

Hello everyone, I just got a X1 carbon 2018. As we know if we don't want the mouse or keyboard to wake up the laoptop from sleep, we can set that like the following picture:But in the X1 carbon 2018, keyboard and mouse missing Power Management Tab in the Device Manager. If anyone has any idea about that, please help me out of that. Thanks a lot.

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RELEVANCY SCORE 64

Hi everyone; this is my first post here. I purchased a T450 (Core i7/Nvidia Graphics/SSD) last September here in Korea and upgraded to Windows 10 shortly thereafter. For the last few months (not exactly sure when it started, but I think months after I upgraded) I've had 2 system problems that may be related. #1: In my Windows power settings the computer is set to NEVER sleep when the computer is plugged in, yet sometimes (and I'm never sure when) it goes to sleep after only one minute of inactivity.  I thought maybe it happened only when the battery was charging, but this is not the case.  Resetting seems to fix the problem. #2: When I attempt to open Lenovo Power Manager 8 the application crashes and can't open.  I need to use the task manager to end the program. Has anyone else had these problems?  I'd really appreciate some help on this. Regards,Chris

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RELEVANCY SCORE 61.6

T4302344-DAGWindows 10 ver 1607 My ThinkPad is failing to sleep after the prescribed timeout. The screen blanks on time. Power Manager is version 1.67.12.16. I would appreciate any advice. Rob

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RELEVANCY SCORE 60.8

I have a new t480s, bought last month. The power management does not turn off the screen/display after the specified amount of time. Also the laptop doesn't go to sleep after the specified time either.  I've already tried updating Lenovo PM to the latest version. Is there anything else I can do or is this a known issue?  Thank you!

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RELEVANCY SCORE 60.4

Hi all, first post. Well, my computer randomly powers off. This starts happening after my computer puts itself to sleep. This is the third time I've experienced this behavior on a fresh install (using 3 different hard drives so its not the disk). I usually disable sleep but I forgot (yet again). It seems from past experience, that from the first time my pc goes into sleep, the windows install is RUINED. If i can disable sleep right after installing windows (so sleep never runs), windows is fine and has no issues.

Ruined because it's going to power off at random. I dual boot with this PC, so I KNOW it's not a hardware issue. I have installed windows many many times and have only encountered this issue when the system goes into sleep. The second time I encountered this, I had accidentally put it into sleep when selecting reboot. It went to sleep and wouldnt wake up. When I rebooted, it was experiencing this exact issue. This time, it put itself into sleep, i woke it up and it went dead. I have rebooted 3 times and it comes back up fine each time but just randomly crashes. I thought it might be Silverlight but i just had it crash on me without Netflix open. Has anyone experienced this and is there a fix before I reinstall yet again?

A:Random power off after sleep

Hello and welcome modupre mate are you installing to a dedicated drive? Is this drive loaded with another OS?? Id so what is that other OS?

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RELEVANCY SCORE 60

 Hi all Does the Lenovo Power Manager that able to choose how many percent battery being charge could be useon Lenovo G41-35 35ID  ? Thank

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RELEVANCY SCORE 60

 
Hi all
 
Does the Lenovo Power Manager that able to choose how many percent battery being charge could be use
on Lenovo G41-35 35ID  ?
 
Thank
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:G41-35 - Lenovo Power Manager

Welcome to the Lenovo Community !
 
The Conservation Mode option for battery charging is preset and can not be changed.
 
 

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RELEVANCY SCORE 58.8

As By default, There is no Lenovo Power Manager in Windows 10 in Lenovo G50-70. So I was searching through Web and found this Support Website https://support.lenovo.com/in/en/solutions/ht103535  and https://forums.lenovo.com/t5/Windows-10/Power-Manager-for-Windows-10/td-p/2113645/page/3 which States that Laptop Running Windows 10 (G50-70) Support Dual Mode Battery Firmware. So, Is this Information Right and we should not worry regarding Battery Charging just like we used to Threshold Charging in Windows 8.1 via LENOVO POWER MANAGER. I want clarification over this.





Devil

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RELEVANCY SCORE 58.8

The latest driver and dependency software DOES NOT WORK correctly.   I can manage battery 1 or the internal battery, but I cannot manage battery 2. Once I get the driver installed.   I change the following in the registry.ChargeStartControl                            35 (decimal)ChargeStartPercentage                     35 (decimal)ChargeStopControl                           100 (decimal)ChargeStopPercentage                    100 (decimal) The changes made here ONLY EFFECT battery 1, battery 2 will not charge above 85%. Now after intalling the Lenovo Settings tile and looking in the power area,  it shows that battery 1 is set correctly.  Battery 2 is set to start changing at 101% and stop charging at 150%!!!!   I cannot find these numbers in the registry. Better question is why doesnt lenovo settings have a hook to make adjustments to battery management!!! Frustrated!!!    This works find in windows 7, windows 8 Lenovo drop the ball.   











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A:x240 power manager 1.67.09.03 and Lenovo Dependenc...

Tried Power Manager 1.67.04.04 as well.  Same problem, battery 2 will not charge over 85%.   I have also tried removing the Microsoft ACPI drivers.    What I would like to know is what is controlling the second battery.  Where is it reading those settings from.   

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RELEVANCY SCORE 58.8

Is the a corresponding function in Windows 10 or in some Lenovo downloadable program like function available in PM?I am specifically looking for: - battery health- possibility to set/define computor speed Thx, Kenneth

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RELEVANCY SCORE 58.8

I bought my laptop in 2015 and unwarranted, I'd like some help to get full functionality back into my laptop. While the subject states my problem, I do have some ways of getting use out of the computer:It can turn on if the battery is fully drained and after the computer is plugged in; it takes 8 days to drain. [Pressing and holding the power button only results in the PC flashing its backlit keyboard.] The battery can recharge and the PC can run on battery just as long the PC does not shut down, go to sleep, or the lid closes.Battery removal with the PC plugged in: the PC can always turn on, but when closing the lid or shutting it off, the power cord has to be unplugged and plugged back in.Additional computer information:-Windows 8.1 with updates-Installed BIOS update and Windows hotfix update from Lenovo.com

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RELEVANCY SCORE 58.4

I have Thinkpad W550s running Windows 10 Pro, upgraded from Win 7 Pro. The system tray has this battery icon.?When I right-click on it, I am offered "Launch Power Manager". In Windows 7 this opened a Lenovo app with some interesting capabilities, such as charge/discharge limits when on AC power; however, these capabilities did not often work.After upgrade to Windows 10, the Lenovo app no longer works. Sometimes it brings up the app splash screen and just freezes there. Lately it doesn't even bring up that.Does anyone know how I can simply get rid of this battery icon? 

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RELEVANCY SCORE 58.4

HelloI am on my second identical U330 Touch as my first failed, and when bought the laptop was completely reset and had non of lenovo's original software installed and also updated from windows 8 to windows 10 I Installed lenovo power manager 1.5.0.18 but under 'settings' tab there its missing the option to turn off/on USB charging at will (iv enabled it in the bios and windows suspension it works) also update and dust removal is missing Examples of what it should look like and what it dose now. ????In the power management help it lists USB charging as one of the options that is activated if its supportedAm I missing some drivers, how can i get theses options working again? the laptop is still under warranty. This software is not available on the software/drivers page windows 8 or 10 of the u330 even though it came with new laptops and is still being sold with new laptops This functionality worked perfectly on my previous laptop under windows 8 and also window 10, I also see other lenovo laptops in the shops running windows 10 with the options available.Thank You

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RELEVANCY SCORE 57.6

Didn't realize the laptop was unplugged and went completely dead sitting there for a month. Went to plug in to power up and nothing. Thought maybe cat chewed on charger cable and tested it and was only pulling 4v vs the 20v it's supposed to but tried new charger that Lenovo sent and still nothing. I've heard battery could be un-chargeable if left to completely die and sit for a while but still don't get why laptop won't boot up when plugged in.  Am I dealing with something else internal in addition to a dead battery? 

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RELEVANCY SCORE 57.2

I have my lenovo x230 laptop set to sleep when I close the lid. When I close the lid the "sleep" icon on the back of the screen lights up. But the batter will not last through the night on sleep mode. Within five hours or so, the battery is completely drained and I have to plug in and boot up the system. I've never seen such poor batter performance during sleep mode on any other laptop I've ever owned.  Another thread in this forum blames the USB port that allows you to charge mobile phones/etc. during low-power states and recommends disabling the "always power on" option fo this USB port in the Bios settings. I've done so, be it doesn't seem to have helped. At least my laptop still will not make it through the night in sleep mode.  At this point, it seems my ownly option is to use sleep mode only when the laptop is plugged in and hibernation mode when on batter power, which is disappointing. I've never had to worry about this in the past with other laptops.  Perhaps/probably related is the fact that the lenovo ThinkVantage Power Manager (v. 7.16) hangs at the splash screen when I try to open it, so I've been trying to manage the power through the windows control panel power settings.













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A:Lenovo x230 battery drains quickly in sleep mode; power management center won't run

Use powercfg tool from within cmd window (run it with right of Administrator) to check power efficiency.powercfg -energypowercfg -devicequery wake_armed

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RELEVANCY SCORE 56.4

Hi Got a Y5070 about a month ago, 11 months left on the warranty. When I received it, I replaced the HDD with an SSD, and upgraded RAM to 16Gb, and installed Windows 10. Ever since I've had it, when on battery I would get random power losses. Exactly as described here: https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Lenovo-Y50-70-Sudden-Crash/m-p/2093711#M124398 The solution to that poster's question was to "reinstall OS because of NTFS error". Since there are multiple users complaining about the exact same circumstance, I can't believe that an OS reinstall will fix it. When it happens again, I'll get the dump file and event log entries and post them here.

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RELEVANCY SCORE 56.4

Please can anyone from the Lenovo Forum help with this?I received a pop up msg this morning on my Lenovo ThinkCentre:'R6034 Prog C:\Program Files(x86) Lenovo\Power ManagerDPM Host exe'.An application has attempted to load the C runtime library incorrectly. Please contact application support team for more info.I clicked OK, then another pop up msg said,DPM Host exe. - Application error (0xc0000142.I've been unable to get Lenovo support to help and other solutions I've Googledappear to be conflicting.Can anyone enlighten me please as what I can do?Thanks so much.

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RELEVANCY SCORE 55.2

Hi everyone - I have 2 issues with my y510p (it's a little less than a year old, so with the warranty coming up I figured I may want to get some second opinions).The first is that recently, say within the last month or so, it has developed the habit of rebooting for no discernible reason and with no warning.  It will just snap to a black screen instantly.I've done a full refrresh of my Windows 8. I've run all the validation tools I could think of (hard drive/mem/OS files/etc.) There's nothing particular evident in my event viewer except for this in my system errors:'The description for Event ID 0 from source GeneStor cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:GeneStor driver startedGeneStor driver started (2)'I believe they are connected because before the crashes started to occur the Onekey Recovery application would start randomly opening multiple instances of itself.' As an addendum, it also appear that I am getting kernal-power event 41The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.---- The other issue which may or may not be related is with... Read more

A:Lenovo y510P - Random Reboot and Power Button Issu...

So as a heads up for anyone else that might be encountering either of these issues - I called support just now and I'm sending it off for repair.  Bit of a bummer since this is my work machine (thankfully I have my t500 from college still kicking around to use in the meantime). Tech support was really nice and quick. Didn't make me walk through the diagnostics/troubleshooting I'd already done which is refreshing. Hopefully this is just a fluke because apart from these issues I really like this machine (and as I said, my thinkpad is rock solid.)

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RELEVANCY SCORE 54.8

Good morning, SF and BSOD teams:

I've been suffering from random BSODs on my Lenovo V570 laptop running Win 7 Home Premium 64-bit on numerous occasions. This issue currently springs up at seemingly-random times, although there might be some correlation with me trying music-related activities (e.g. opening WinAmp, Google Play Music, etc.). The on-screen BSOD information consistently mentions power management driver, hence the reference in this post's title.

Some history with this laptop: I purchased it new in Sept 2011 - no issues
Shortly thereafter, I installed Ubuntu with a full disk wipe, re-format, and re-partition
After frustrations with Linux, I reinstalled Win 7 with a freshly-purchased retail full license (e.g. not the OEM recovery disk)
Note: it was after this event that the BSODs started to occur
I've since reinstalled Linux and Win 7 at least one or two times, each time with a full disk wipe/format/re-partition and seemingly successful installation.

One additional note: during each of the Win 7 installs, it seems as though virtually none of the expected drivers are available. I have to manually install ethernet, wi-fi, graphics, etc. before the thing starts behaving as expected. Again, this was all using the legitimate retail full Win 7 install disk and drivers directly from Lenovo's support site.

In any event, I would greatly appreciate any help on this issue.

Thanks!
-Danny

A:Random BSOD - Lenovo V570 laptop - power mgmt driver

Welcome aboard.

Code:
kd> !irp fffffa8005af41c0
Irp is active with 10 stacks 9 is current (= 0xfffffa8005af44d0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 e1 fffffa8007c87060 00000000 fffff800034bab40-fffffa8005f74a10 Success Error Cancel pending
\Driver\usbhub nt!IopUnloadSafeCompletion
Args: 00051100 00000001 00000001 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa8005dcf770

Args: 00000000 00000000 00000000 00000000
Is there any USB devices... Read more

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RELEVANCY SCORE 54.8

I have this 3000 N100 laptop for over a year now with no problems (except the lousy battery which died in 6 months and I'm running on A/C since then). Last week I started laptop and this shutdown problem started appearing. System would start normally and then would suddenly power itself in 2/3 minutes (most of the times, but sometimes in runs for 2-4 hours before shutting itself down)I checked the fan and processor. Nothing is heating up.I changed processor. Even then it'd go down.I have made the fan DIRECT (always ON) but the system still shuts down.I tried hmonitor but it only reads HDD temprature which is 36-40C - I guess very normal. Now I wonder where the problem may lie. Is it motherboard? What part of board might be getting heat? Or is it actually heat? Or do I need to get certain parts (capacitor, I/C or something) on Motherboard replaced? Any help? Comments? Suggestions?     













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A:Lenovo 3000 N100 random automatically power off (complete shut down)

I have been having this same issue the past couple days. I power my Lenovo laptop up.. it will boot into Windows XP.. then after 2-3 minutes - it will shut down. If I try to boot up again, the same process repeats. It is running on A/C now and still does this ... could it be a battery issue still? This would be the third battery that I purchase for the laptop since I bought it new. Thanks...

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RELEVANCY SCORE 54

Hi,I have a brand new Carbon X1 5th Gen and just bought the Explorer VR headset. I run Windows 10 with everything updated. I cant get my VR headset to work, as it is complaining about an unsupported driver from Intel. When trying to update it to the one supporting Mixed Reality, its fails during the installation, and refers to Lenovo. Where can I find the supported Intel driver for my X1 Carbon so I can my Lenovo Explorer to work. Its really sad that two products from the same company doesnt seamlessly connect/update so things work.

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RELEVANCY SCORE 53.2

Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update. 

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RELEVANCY SCORE 51.6

I have an X1 carbon running Windows 8.1, and loving it.  But it has an annoying habit it is constantly going to sleep while I am using it, this is not after a few mins idleness. I have also put all sleep to never under the power options.  I don't thinks this is an overheating issue as it has done this just after turning on and was not that warm. Any help or direction would be great.  Cheers 

A:X1 Carbon Going to Sleep

find a solution for this? mine is doing it and it drives me nuts

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RELEVANCY SCORE 50.8

I just bought a new X1 Carbon with Windows 10 and am having problems with it going to sleep mode and waking it up. I have the power button and closing the lid set to put Windows to sleep. Sometimes when I'm away for a while, the screen will go black like it should. But the power button is still solid green. Pressing and releasing the power button won't wake up the computer. The only way to wake it is to press and hold the power button, which reboots the computer. Also, is there a manual for this computer somewhere? All I got was a small pamphlet, and the only manual I can find online is from the 2nd gen model.

A:X1 Carbon Sleep Problems

Good day and welcome to the community.
 
I can't help with the sleep/suspend issue in Win10, but hopefully other members will join the discussion soon.
 
I can help with the manuals, though.
If you load the Carbon3 support pages:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
and select the Manuals tab, you should see the available selections.
 
User guide: https://download.lenovo.com/pccbbs/mobiles_pdf/x1_carbon3_ug_en.pdf
Hardware manual: https://download.lenovo.com/pccbbs/mobiles_pdf/x1_carbon3_hmm_en_sp40g55065_01.pdf
 
Hope this helps get you started.
Regards.

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RELEVANCY SCORE 50.4

Hello,    I am looking to replace my aging Lenovo T420S and Lenovo x1 Carbon 1st generation. They have both served me well and I am happy with both.  I like the touch of Carbon but don?t use it that often. The machine will be perosnla machine but will be used for personal and business/work use. I saw the T460S and x1 Yoga yesterday at our IT department. I like the built quality of Lenovo T460S including keyboard but found X1 Yoga to be fragile. I couldn?t get my hands on X1 Carbon 4th generation and found out that it doesn?t have touch anymore. The weight difference is minimal between the three machines and I personally like the weight, feel and ruggedness of Lenovo T460S. Bottom line is does anyone have experience with these three machines? I can afford to replace only one machine now and it will be fully loaded (i7, 16GB and 1Tb PCIe-NVME drive). Is x1 Yoga rugged and reliable? The difference between X1 Carbon 4th Gen and T460S seems minimal. Thank You!Subhash

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RELEVANCY SCORE 50.4

I manually put the system to sleep via the Start menu (or whatever it's called now).  Usually, when I come back and hit the power button, it resumes just fine.  But it seems that every now and then, it gets totally stuck.  The green light on the power button is blinking slowly, but the machine won't respond at all.  I press the power button, press the enter button, do everything I can think of, but it stays off.  This happens on battery and on AC.  It's not easily reproducible; it's done it maybe two or three times in the past week that I've had it.  I'm looking for some pattern but haven't found it.   The only resolution I've found is to hold down the power button until I get full power off.  Then I can boot from scratch, losing anything I had open at the time of the sleep.  Any ideas?

A:X1 Carbon 2015 won't wake from sleep

I've had this too...seems to me to be a Windows 8.1 issue.  Frustrating, especially coming from a MacBook Air which is pretty flawless in the reliability, dependability and battery life department. 



____________________________________________________________2015 3rd Gen. X1 Carbon | i5-5300U+256GB SSD+QHD (2560x1440) | IPS Multi-touch2012 x220 (i7-2640M 2.8GHz) | 8GB RAM | IPS display | upgraded 256GB mSATA Samsung SSD + 160GB SSD

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RELEVANCY SCORE 50.4

Running on battery, I close the lid to enter sleep. When I open the lid, the keyboard lights appear normal, but the screen stays black/off. I have to hard boot to get it to work again. New X1 Carbon running Windows 10. This has happened several times. Any ideas what's causing it? Thanks.

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RELEVANCY SCORE 50.4

Hi, I purchased a Thinkpad X1 Carbon 6th gen (20KG) this week.I have the issue that it drains significant battery when in sleep mode (connected standby).I ran the microsoft sleepStudy (powercfg /SleepStudy) and identified that the battery drain in "modern standby" is still 1300mW. That equals 2.4% battery / hour, whereas the modern standby should get below 0.33% battery/hour.As a result the battery is essentially empty if you charge in the evening and put the notebook into sleep over night. The battery drain is dominated (~99%) by the entry "Fx Devices" - "Standard NVM Express Controller (\_SB.PCI0.RP05.PXSX)", which has 100% active time (i.e., is active during entire standby period). In device manager, I find the entry "Storage controllers" - "Standard NVM Express Controller", which looks fine and is a Microsoft driver in Version 10.0.17134.1.I cannot find a more appropriate driver on the Lenovo page. The Lenovo NVMe firmware upgrade tool (if related at all) tells me that no FW upgrade is available for my model LENSE20512GMSP34MEAT2TA. Regarding my System: I purchased the X1C without operating system, installed an existing windows 10 home. I installed all updates up to build 1803. I installed Lenovo System Update and installed all available items / drivers. Also I updated the BIOS from the Lenovo support page. My questions:- Do you also have this kind of strong battery drain in sleep mode?- Do you also have the Standard NVMe Microsoft driver, or am I... Read more

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RELEVANCY SCORE 50.4

My sleep settings are set to 5 minutes when on battery, and 30 minutes on AC power... Battery is full and the system reports that it is on AC power. I've tried adjusting both setting and still, it goes to sleep after 2.5 minutes.  After a fresh restart, it usually behaves well for a while. But after a few resumes from sleep or hibernation, it starts to act up. If I unplug the system from AC and it's running on battery, it does go to sleep at the correct time.  Any ideas? EDIT: I should also mention that by AC I mean that I have this plugged into a Thinkpad Thunderbolt 3 Dock. 

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RELEVANCY SCORE 50.4

I have 20A7, since I received it a couple of months ago, it  had this problem. If I use sleep mode it never wakes up. Unless I disable usb3.0 mode in BIOS setup. In this case it goes to sleep and wakes up, but after waking it up the adaptive keys are gone and not functioning. It's speakers also doesn't work (mute) until the next reboot.

A:Thinkpad X1 Carbon sleep problem

Also have a 20A7 and the same thing occurring, the adaptaive keyboard bar is frozen and the laptop will not wake from suspend.  I have updated all drivers using the Lenovo Update utility so the laptop should be current.  Any update or resolution on this issue?

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RELEVANCY SCORE 50.4

Hi. My X1 carbon ofter remains on black screen after resuming from sleep or hibernation. This also happens very ofter after pluging/unpluging power. BTW, when upluging/pluging power the whole screen turn itself off and on. Why is this happening? I have got X61 and there is not this issue. Does anyone else have the same issue?

A:X1 Carbon does not resume from sleep or after unpl...

Looks like that after disabling all the security features in the BIOS the screen does not turn itself off when unpluging/pluging the power cord. Is there any RCA on this? Why is this happeing?

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RELEVANCY SCORE 50.4

After recent updating of win 10, my X1 Carbon 3rd edition won't sleep on closing the screen. There is no error is seting up in the power management. It is set to sleep on closing the screen. All the drivers are up to date. Could anyone help me?

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RELEVANCY SCORE 50.4

Windows 10 RTM.X1 Carbon Gen 3 When going to sleep/suspend, many times the device will not actually enter sleep.  The lid LED remains on (not pulsing) and eventually it will bluescreen and create a memory.dmp file before shutting down entirely.  Booting up from this state is a clean boot, and any prior data is lost. I've updated everything recent from the Lenovo webiste as of 7/22 and the new Lenovo software updater for Windows 10, and no luck. 

A:X1 Carbon won't sleep correctly on Windows 10, blu...

Try update your BIOS to 1.0.9, and in my case, the problem seems to go away. I am using X1 carbon 2015 3rd gen

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RELEVANCY SCORE 50

Hi, frequently, when I put my screen down overnight to put the computer in sleep mode it complelely shuts down.  I can reboot it fine the next morning, but it is a full reboot.  It does not happen all the time, but every few days.  Any ideas? Thanks!Kevin

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RELEVANCY SCORE 50

Howdy folks, I did some quick searching and could not find an answers to my problem and thus am posting here. I have a X1 Carbon 3rd Gen (Type 20BS) with Windows 10 and over the past 2-3 months have noticed the following problem: Problem: After placing the computer into sleep mode via the start button and closing the lid the computer will randomly start back up. I will often open my pc after noticing how overheated it is and find that it came back on and for some reason the touchscreen has been typing and opening applications. Obviously this is very annoying and results in my computer draining its batter and random applications being opened. Any ideas on what may be causing this and how I can fix it?  Happy to provide driver details and any other diagnostics if you think it would help.  Thanks,Andy

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RELEVANCY SCORE 50

I have a bug that is fairly repeatable where when my laptop goes to sleep, the USB ports on the Thunderbolt 3 dock are not active when I wake the computer up. I can unplug the TB3 cable and plug it back in to regain access to the ports. Where can I report this issue?

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RELEVANCY SCORE 50

It seems like my new X1 has an issue with sleep mode. The red light is blinkng (as it should), but the fan keeps running. Does not matter whether AC adapter is connected or not. Is it normal? If not, how do I fix it? All updates (Windows and Lenovo) are installed

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