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Windows 7 Home Premium SP1 - repeated update error 0x80073712

Q: Windows 7 Home Premium SP1 - repeated update error 0x80073712

Hey all, I have a lenovo tower running windows 7 home premium service pack 1, all seems to be working great except when I go to do updates, every update is installed except this one nagging one that fails repeatedly.

The Update is Security Update KB2847927 and the error code is 0x80073712

When the update didn't install I hit help that took me to this page
Windows Update error 0x80073712

I ran the System File Checker tool as administrator in cmd prompt sfc /scannow when it finished it said Windows Resource Protection did not find any integrity violations.
I tried again to install the update but it failed.

The next step was to download and install the System Update Readiness tool, installed that, said finished after about 5 mins (read that it appears to hang but just let it go) and yeah it seemed to install but after that the update still won't install fails with same error code.

That's where the microsoft page stops in terms of what to check or do, so now I come to the group hoping to find some answers.

I read the page that showed the steps to reporting about an error and have attempted to attach my cbs.zip file but it keeps saying
500 - Internal server error.
I am supposed to be attaching the entire cbs folder saved as a zip then uploading that cbs.zip correct?
It's showing as 27.3MB is that too big? For me everytime I try to upload that zip file I just get that server error, I will try again after I post the thread if there is anything else I am missing detail wise please let me know.

The computer sure seems to run just fine except this one pesky update that won't load.

Thanks for reviewing this info and trying to help me resolve it.

Bill

RELEVANCY SCORE 200
Preferred Solution: Windows 7 Home Premium SP1 - repeated update error 0x80073712

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 7 Home Premium SP1 - repeated update error 0x80073712

I have tried repeatedly to upload my cbs.zip file it just errors out I am guessing due to size, should I just upload the files one at a time here vs all as one zip file?

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RELEVANCY SCORE 85.6

While updating HP Active Support Library in windows vista home premium it downloads and checks for space allocation and then gives me Error 1316.A network error while attempting to read from file c:\windows\installer\HP active support library.msi Then after the rolling back action I receive Error-1603-Fatal-error during installation consult windows installer help (msi.chm) or msdn for more information. I have tried to go to the latter but have been unsuccessful in eliminating this problem. Is there anything that can be done short of restoring my laptop back to its original out of the box settings?

A:Receiving Error-1603-Fatal error during installation of update for the home support library in windows vista home premium

Worth reading, IMO: http://www.zolved.com/synapse/view_content/20113/Error_1316__A_network_error_occurred_while_attempting_to_rea

Louis

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RELEVANCY SCORE 82

I purchased a new notebook with Windows 7 in October. During the first weeks I uninstalled McAfee and replaced the harddrive. Since November Windows Update fails with error messages and defender does not start anymore. I made several virus scans (complete) with multiple antivirus programs but nothing showed up.Since it took my days to install various software, I do not want to re-install W7. I also have no good backup that I could restore. I am really surprised that there is not even a single entry regarding the error code in the Microsoft Knowledge base or elsewhere.I really would appreciate help. 

A:Windows Update does not work, Windows Standalone Update Installer stops with error 0xc8000247 (Windows 7 Home Premium on Acer Aspire 1810TZ notebook)

 
Got it !!!!
If You are using notebooks with with hard drive larger than 700 GB you probably should update Intel Rapid Storage Technology Driver.
Here is solution :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&cc=nl&lc=en&dlc=en&product
Download and install it.

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RELEVANCY SCORE 81.6

I'm currently trying to get this PC updated ( father's ).

I managed to update all important ones besides the SP1.
When trying to update via update tool or manually it fails with the code 80073712.
After running the SURT and a sfc /scannow my CheckUSR looks liek this.

17 error found 11 fixed. 6 remaining in the log below.

Any and all help would be greatly appreciated!

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RELEVANCY SCORE 81.6

Please help.
SFC Scannow: Windows resource protection could not perform the selected operation
SURT: works but didnt fix the error
also I couldnt upload the CBS file it keeps breaking so I only uploaded the CBS.log file sorry

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RELEVANCY SCORE 81.6

So I've read the rules and stuff, and so I've tried your suggestions so I've decided to finally post here again(upload didn't work) so here's my second try.(also when I use sfc /scannow I get Windows resource protection could not perform the requested operation.)

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RELEVANCY SCORE 80

I am running Win 7 Home Premium, 64 bit on a Dell laptop studio xps 16. I am having trouble with Windows Updates. "Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer." No Antivirus installed on the computer.
Windows Update is not showing in "services.msc"
I've attached the CBS.zip and screenshot of a SFC scan.

A:Windows 7 Home Premium 64bit Update Error

Welcome to SevenForums , alexarut

Lets see something

Farbar Service Scanner

Click here Farbar Service Scanner to DOWNLOAD

Place the file onto your desktop

Right click on FSS.exe select

Place a check mark next to the following options
⬜ Internet Services
⬜ Windows Firewall
⬜ System Restore
⬜ Security Center
⬜ Windows Update
⬜ Windows Defender
⬜ Other Services

Press the Scan button

Farbar Service Scanner will create a log, called FSS.txt, on the Desktop. Upload the FSS.txt with your reply

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RELEVANCY SCORE 80

Noel ...

I received "again" the ?Windows Not Genuine? message screen! System Properties show me ?Windows 7 Home Premium?, Windows activation: ?Windows is activated, Product ID: 00359-OEM-8882432-58635, The MGADiagnostics tool responds my version is ?Genuine? (see below!)

Today I received the 64-bit Windows 7 Home Premium SP1 Reinstallation DVD from Dell. The DVD states: The Microsoft operating system Certificate of Authenticity (COA) is a label located on the bottom of your computer. The COA contains the product key code, which might be required to complete the operating system setup. The problem: The label on my system shows a COA for the Vista Home Premium OS. Dell updated the Vista Version to Win 7 offered for free in July of 2009. Would the same COA work for the Windows 7 Home Premium Reinstallation DVD? Another problem would be a fresh install not only of the OS but the time required to re-install over 50 Programs properly configured and ready to run.

I was able to reverse the restore point from before November 30 and so able to install all Windows updates including those of December 10. I "again" was not able to install (since August) the 64-bit Windows 7 SP1 update KB976932 see below and received the error code 0x800B0100. I downloaded and ran the 64-bit System Update Readiness Tool three times followed by the ?Fix it? KB 956702 to no avail. Is the amount of single updates (292) I received since December of 2009 a problem to install Service Pa... Read more

A:Windows 7 Home Premium SP1 Update error 0x800B0100

Welcome!
(For the benefit of our other readers, fdohmann joins us from the MS forums, as the subject was getting off-topic for the WGA forums there)


Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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RELEVANCY SCORE 80

Keep geting error the error code 800b0100 when I try to update window 7 home premium x64 for service pack 1 when i try to update with the file KB976932 have used surt still no sucess. Hope you can help thanks a bunch.
Vicky

A:Windows 7 home premium x64 update error 800b0100 for sp1

CheckSUR found the following problems

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16432_none_bbb336750919d734.manifest
winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.16432_none_17d1d1f8c177486a.manifest
winsxs\manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20539_none_bc43d5462231285f.manifest
winsxs\manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7600.20539_none_186270c9da8e9995.manifest
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.mum
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_1_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364_RTM~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
servicing\packages\Package_for_KB975364~31bf3856ad364e35~amd64~~6.1.1.0.cat
I'll post a ... Read more

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RELEVANCY SCORE 79.6

Hello,
The windows update keeps offering me the same update (KB2887595) over and over again (even after I reboot). The installing information says it failed every time I try and after the attempt to install it says "Not needed"

Code:
Update for Windows 8.1 for x64-based Systems (KB2887595)
Installation date: ‎17/‎11/‎2014 21:51
Installation status: Failed
Error details: Code 80200056
Update type: Important
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/2887595
Help and Support:
http://support.microsoft.com



If that doesn't happend, I receive an error after trying to installed (still with Windows Update). Here is the details for that failed attempt:

Code:
Update for Windows 8.1 for x64-based Systems (KB2887595)
Installation date: ‎18/‎11/‎2014 00:24
Installation status: Failed
Error details: Code 80073712
Update type: Important
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.mic... Read more

A:Windows Update: Failed KB2887595 /error 0x80073712

Fixed after a using restore point previous to the first attempt install

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RELEVANCY SCORE 79.2

On or about 9/28/2011, the last Microsoft Auto-Updates were successfully installed on the computer. Not until about 2-weeks later did I come to find the Windows Update was not working at all.

Upon a manual request to check for updates, the new (2nd) page was displayed with a left side vertical red border and red X, displaying error 800700DE, unable to check for or install updates.

At this time, the Updater was set for Auto-Updates, and all Microsoft programs (including Office). No prior issues were experienced.

Upon contacting Microsoft support, through remote assistance, many attempts were made but no resolution reached. After the Updater was set only as a Windows Updater, not for all programs, and the 1st screen when opening Windows Update now also displays in red as the 2nd (explained above). This issue did not exist prior to Microsoft making changes to the OS.

Microsoft then left the issue stating the OS is corrupt and needs to be repaired to resolve the Updater issue, *with the original discs*.

There are no original discs, only Recovery discs self-created. As these discs are currently inacessible for me at the time, Microsoft offered to order the discs to make the repair, yet never did (no follow-thru). In my further contact, I was then informed for the 1st time by another Microsoft rep if the discs they send are used to repair the issue, it would void out all manufacturers warranties.

After a week, nothing has been resolved upon repeat attemp... Read more

A:Windows Vista Home Premium Update Error 800700DE

Welcome
See if this helps
Windows Update - Reset - Windows 7 Forums

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RELEVANCY SCORE 79.2

Hello
I'm having a problem installing Windows Updates on my Windows 7 Home Premium 64-bit PC - the update process ends with the error code: 800736B3 (see attached screenshot)

I have tried following several suggested courses of action I obtained from several sources, none of which has resolved the problem, including Methods 1 & 2 of Microsoft's

Windows update error code 800736B3 failes to install (KB974455, - Microsoft Community

sfc /scannow -> no errors reported

System Update Readiness Tool -> downloaded, installed successfully - no errors reported.

After running both of these, restarted my PC and then tried to install the Windows updates again - no luck, same error reported.

So now I will see if anyone here can help me?

Thank-you very much in advance for any assistance you can provide.

Kevin

p.s. the CBS.zip file I created as per the Windows Update Posting Instructions was 76MB, so too large to post! There are several large .cab files in that folder (CbsPersist_%.cab) - can I exclude those from the zip file?

Edit: Added CBS.zip file with .log files only from C:\Windows\Logs\CBS folder

A:Windows 7 Home Premium 64-bit Update - Error Code 800736B3

I'm trying to figure out what exactly this error code means... it's not as easy to find like BSOD bugcheck codes, lol.

What updates failed exactly?

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RELEVANCY SCORE 79.2

Hi, I have encountered an update error while updating my new pc and I would like to have a solution.

I downloaded the SURT and installed the hotfix, did the SFC scan as an administrator, tried to do a repair install and failed. The repair install itself cannot be accomplished.

Before I tried updating, I've installed Steam and Origin along with several games through them. I then installed Audacity sound editor and Nexus Mod Manager, a trusted program for modding games like Skyrim.

I've also installed Firefox, which froze my computer twice, leading to forced shut downs by power button which probably is the source of some levels of corruption.

I have attached the MGADIAG report, CBS folder and relevant images to this post.

MGADIAG report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R4FJQ-G648D-QY4WM
Windows Product Key Hash: EjrbHEoRTBuVdyc6gtrx+TwwfvY=
Windows Product ID: 00359-OEM-8704556-55797
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2C5676DF-5C37-45A5-819B-6E00232DD07D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
R... Read more

A:Windows 7 Home Premium 64bit update error 80073712

The CBS.zip file you uploaded appears to be corrupt - please re-create a new version and upload that.

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RELEVANCY SCORE 79.2

Since July 16 failed the Windows update.
Every day Windows attempts to install updates every day it fails.
Error code is 80073701.

CBS.zip is too large, therefore, via this link:
https://www.sendspace.com/file/wewb9x
I have added a copy of the update history.
It's in Dutch:
Mislukt means failed.
Voltooid means Successfull

Thanks in advance
Hans

A:Windows 7 Home Premium Fails to Update error 80073701

One of your problems is likely to be the number of Language packs you have installed.
MS recommend a maximum of 10 MUI Language packs be installed.

You have a large number of Missing Component Keys - I'm not an expert on these, so I'm going to call in the cavalry for this one.

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RELEVANCY SCORE 78.4

Ever since it came out, my computer has been unable to install SP1. It has never really been an issue before, but I now have a program that won't install because it requires SP1.

The error message I am getting is 0x800f0900

I have run the System Update Readiness Tool (Windows6.1-KB947821-v31-x86.msu)

I have also run sfc /scannow
It reports that "Windows Resource Protection found corrupt files but was unable to fix some of them."

I have attached the log files as instructed.

Please help! Thank you.

A:Windows 7 Home Premium 32bit SP1 Update is failing, error 0x800f0900

CheckSUR shows a number of errors - we'll start with the easy ones...

Code:
Unavailable repair files:
winsxs\manifests\x86_8a117fec14724314ae8f4445f65cb8f2_31bf3856ad364e35_6.1.7600.17013_none_62d15788865bc68e.manifest
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.mum
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.mum
servicing\packages\Package_1_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.cat
servicing\packages\Package_76_for_KB2685811~31bf3856ad364e35~x86~~6.1.1.11.cat
I'll post a fix protocol for these later.

What's more worrying is the number of errors in the SFC log...

Code:
Line 95155: 2014-01-28 20:55:39, Info CSI 000004ef [SR] Repairing 30 (0x0000001e) components
Line 95156: 2014-01-28 20:55:39, Info CSI 000004f0 [SR] Beginning Verify and Repair transaction
Line 95161: 2014-01-28 20:55:39, Info CSI 000004f3 [SR] Cannot verify component files for 8a117fec14724314ae8f4445f65cb8f2, Version = 6.1.7600.17013, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
Line 95164: 2014-01-28 20:55:39, Info CSI 000004f5 [SR] Cannot repair member file [l:24{12}]"autoconv.exe" of Microsoft-Windows-Convert, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), C... Read more

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RELEVANCY SCORE 78.4

It has ran for 2 hrs. and nothing. SURT has ran for hrs. also, but it's not going to find any updates.
I ran SFC and it found nothing wrong.
I have gotten no error codes.
I am attaching the CBS.zip and the windowsupdate log.zip.
The last couple lines in the update log go on for hundreds of lines to the end so. I deleted them.
This is a clean install of Windows Home Premium 64 bit on a Inspiron 1525.
Everything works great except Windows Update.
I hope someone can figure out from the logs what the problem is.

A:Clean install 7 home premium,windows update not downloading, no error

I'm no Windows 7 Update expert but I did take a look at your logs. I think added information would be help full.

Make sure you complete this tutorial completely.

I believe this tutorial completed would also be helpful.

Windows Update Posting Instructions

Also complete this tutorial and post the log here.

Windows Genuine and Activation Issue Posting Instructions

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RELEVANCY SCORE 77.6

Hi,

For a while I have been having problems updating Windows 7 Home Premium x64 using Windows Update, getting the Error Code 80246008 (please ?Error Code 80246008? pic attached).

I decided to investigate this and found this Microsoft page:
Windows Update error 80246008 - Windows Help

Tried to start BITS but got the Error Code 2147024894 (please see ?BITS start error? pic attached)
I then downloaded WindowsUpdateDiagnostic.diagcab and ran it.

Tried first to troubleshoot and repair BITS but also some error messages surfaced (please see ?BITS troubleshooting errors? pic attached)

Then tried to troubleshoot and repair Windows Update but also got error messages (please see ?Windows Update Troubleshooting errors? pic attached)

Yesterday I did also a partial re-installation of the OS (only key files), using the OS image that came pre-installed with the laptop. This did not work. (I did a fresh reinstall of the OS just some 3 weeks ago to get rid of all the little bugs that had accumulated so far, which makes this situation a bit more frustrating).

Since none of these things helped I did what you state on the Windows Update Posting page:
1 ? Ran the SURT from the Desktop and it seemed to install a file. (please see ?Hotfix for Windows message? pic attached). It took about 20 mins or so to do it.
2 ? Did a sfc /scannow from command prompt, logged in as admin. (please see ?sfc scannow check results? pic attached)
3 ? Did a system reboot.
4 ? Tried windows up... Read more

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RELEVANCY SCORE 77.2

I have an Acer Aspire Laptop that I am getting very frustrated with. Any help with this issue would be greatly appreciated. My son had this laptop origianlly and got so frustrated he just stuck in the top of his closet for a few years. Now I'm needing
a computer and he gave me the laptop. I have researched and done so many different things I'm ready to pull my hair out. I decided to make sure everything was backed up and ran the eRecovery Program on here from Acer back to the Factory Default settings. I
have uninstalled the McAfee Security Suite and added VIPRE Antivirus Home. I also uninstalled Bing Bar (I have no use for it), newsXpresso (no use for it), Norton Online Backup, Times Reader. I tried to do a manual update for Windows and I'm still getting
that error code. Please help.

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RELEVANCY SCORE 76.4

When I try to do the updates I get the error message Windows Update cannot currently check for updates because the service is not running. I reformatted my hard drive in November. I ran the program Farbar Service Scanner and got the following results. I have tried to restart the computer 3 times but getting the same error. Any help would be greatly appreciated!!! Thank you in advance

Farbar Service Scanner Version: 25-02-2014
Ran by Shary (administrator) on 15-03-2014 at 17:14:03
Running from "H:\"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.


Firewall Disabled Policy:
==================
"HK... Read more

A:Error trying to run Windows Update on Windows 7 Home Premium

Shary get into safe mode and try these

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html > you may even need to go to Option 2

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RELEVANCY SCORE 74.8

Windows 10 Pro (version 1607, Build 14393.51) won't update. I think it may be affecting other hardware because I can't get my wireless display dongle to work - which did work before a previous windows 10 update.

I don't know if this is relevant but the wireless display dongle stats are:
Company: DiamondP/N: WUSB DongleM/N: WPCTVTXDriver: DisplayLink USB Graphics Software for Windows 8.0 M2.exe (Won't work correctly.)

The main goal is fixing Windows Update. Maybe if we can fix that, the dongle might work.

Anyways, sfc /scannow gives me




Windows Resource Protection could not perform the requested operation.



both after a regular boot and while run in safe mode.

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RELEVANCY SCORE 73.2

I've got a Shuttle SK22G2B (AMD Socket AM2) XPC kit that I recently transitioned from the RC 7300 'Ultimate' Win7 edition to a paid Windows HP version. Installation was smooth and basic functionality seems to work fine. However I now have a persistant loss of network connectivity mostly connected with large file UPLOADs, it has happened after long absenses where I don't really have a connecting event but more often than not it happens during a sync with my dropbox.com account or with my windows home server (on the network). I try to let the Network and Sharing Center repair the connection but that fails, when I try to reboot it usually hangs during the shut down process and requires a reset to get it running again.

This did not happen over 3 months of heavy Win7 RC7300 use with EXACTLY the same hardware. When the XPC is showing no connectivity I have full internet and intranet access from my Win Home Server (wired) and netbook (wireless) on the same router. Here is some h/w stats, I'm desperate for some help!

AMD 64 X2 4400+
2gb crucial RAM
500gb Seagate SATA hdd
ATI Radeon HD4300 vid card
Win 7 Home Premium (32bit)
Onboard NIC - Via Rhine II Fast Ethernet Adapter, driver v 1.12.0.0 (7/20/2009) - latest version available

D-Link DIR 655 Wireless router fw 1.32NA, 07/09/2009 - latest version
-XPC is hooked in via ethernet, NOT wireless.

Thanks,
Tony

A:Home Premium Repeated Loss of Network

What are the power options for the hardware set to, and what programs are running in the background?

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RELEVANCY SCORE 72.4

Hello.

I have a problem with update KB2891804 - error code 0x80073712. In checksur.log there are too many errors. ? will be able to help in a similar way? thanks in advance.

A:Win7 sp1 x32 - Update error 0x80073712

Shouldn't be too much of a problem - here's the list of errors...

Code:
Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.18300_none_1862e28bac1f4f05.manifest
winsxs\manifests\x86_microsoft-windows-msieftp_31bf3856ad364e35_6.1.7601.22496_none_189131c6c5808252.manifest
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.mum
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_1_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
servicing\packages\Package_for_KB2891804~31bf3856ad364e35~x86~~6.1.1.1.cat
I'll post a fix protocol later.

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RELEVANCY SCORE 71.6

A couple of weeks ago explorer.exe stared crashing randomly but very frequentely (up to once every 45 seconds or so!). Since then it seems to have good days and bad days, with the repeated crashing resurfacing nearly every session. I'm pretty new to posting on forums so not really sure what info i should provide to best help. Here's some that'll probably help:

Intel q8300 2.5ghz quad core
4Gb RAM
Nvidia GTS250 512Mb

Heres a copy of a typical report on Event Viewer
- System

- Provider
[ Name] Application Hang


- EventID 1002
[ Qualifiers] 0



Level 2


Task 101


Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2010-05-28T02:37:47.000000000Z



EventRecordID 12217


Channel Application


Computer *****-PC


Security
- EventData
explorer.exe
6.1.7600.16450
4b8
01cafe0d01d360cb
0
C:\Windows\explorer.exe
fb735965-6a01-11df-8733-00226882e569
430072006F00730073002D00740068007200650061006400000044006500610064006C006F0063006B0000000000
Binary data:

In Words
0000: 00720043 0073006F 002D0073 00680074
0008: 00650072 00640061 00440000 00610065
0010: 006C0064 0063006F 0000006B 0000

In Bytes
0000: 43 00 72 00 6F 00 73 00 C.r.o.s.
0008: 73 00 2D 00 74 00 68 00 s.-.t.h.
0010: 72 00 65 00 61 00 64 00 r.e.a.d.
0018: 00 00 44 00 65 00 61 00 ..D.e.a.
0020: 64 00 6C 00 6F 00 63 00 d.l.o.c.
0028... Read more

A:Explorer.exe repeated crashes on Win7 64bit Home Premium

Let's start with examining the crash dump from the apphang: http://www.sevenforums.com/crash-loc...g-process.html

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RELEVANCY SCORE 71.6

Hi!
First of all, please forgive my real clumsy English - I hope it's at least understandable.

I have difficulties with the last MS patch (July 9), the KB 2844286 (something with .NET Framework 3.5.1) doesn't install. I tried first to delete the accompanying Files KB 2832414, 283946 and 2840631 and then a re-updating, but again for the KB 2844286 fails with the

error 0x80073712 (error_sys_component_store_corrupt)

The checksur.log shows several errors (cbs.zip)

sfc /scannow shows one error with wimgapi.dll (hashmismatch) which cannot repaired, because source file is also corrupted (sfcdetails.txt).

lossless repairing with the Win repair system isn't possible, because user-, program- and windows-folders are not in the same partition.

In other threads, I saw very profund and competent answers, so I hope someone can help me too!

Appreciating your help very much!

A:Win7x64 Update Error 0x80073712 with KB 2844286

  
Quote: Originally Posted by monolake



The checksur.log shows several errors (cbs.zip)

sfc /scannow shows one error with wimgapi.dll (hashmismatch) which cannot repaired, because source file is also corrupted (sfcdetails.txt).


Sorry, seems the attachment hasn't been uploaded...

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RELEVANCY SCORE 71.6

I am having the exact same problems as the people who opened these threads:
csi unable to query store version
CSI Unable to Query Store Version Total count: 1

I have windows 7 Home 64bit

Things that have failed:
- Check For Updates always fails with the error code: 80073712
- sfc /scannow produces "windows resource protection could not perform the requested operation"
- turn windows features on or off produces an empty window.
- system update readiness tool produces 1 error "csi unable to query store version"
- Installation of SP1 fails with: ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

I also did a remote session with a real microsoft tech and after trying a few things, they just tried to get me to buy their $149 "advanced tools" garbage.

Attached:
- CBS FOLDER ZIPPED (includes CBS.log and CheckSUR.log)
- WindowsUpdate.log
- FILE: C:\Windows\System32\config\COMPONENTS
I really appreciate any help!

A:Update Error 80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT(0x80073712)

Looks like bad news, I'm afraid...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
64-bit Windows usually has a COMPONENTS hive of 38-60MB - and yours is only 28MB
Opening the file in a Hex editor, it's obvious that something has totally corrupted it - it appears to be an extract from a CBS.log file!

Unless you have a System Restore point that's from before the problem started, then I'm afraid that your only options are either a repair install or a clean install.

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RELEVANCY SCORE 71.6

Good afternoon! From what I've seen in a Whole Lot of Googling, this forum seems to have the most targeted, successful support for the kind of issue I'm seeing.

I've been running Win7 Home Premium for a few years, and every single Windows Update has run successfully (with a snag now and then) except SP1, which returns error 0x80073712 every time.

I've disabled SpyBot S&D and AVG Free, but MS Security Essentials is still running.

I ran SURT (Windows6.1-KB947821-v34-x64), which completed.
(And I discovered I've been attempting to resolve the issue with SURT since September 2012, v22!)

Ran SFC scan as Admin:

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

Collected CBS.zip from C:\Windows\Logs

Attempted update again.

New error code: 80070002. Followed WinHelp to stop Windows Update service, deleted temporary update files, restarted update service, checked again for updates.

Attempted update again. Found 1 critical (SP1) and 2 optional. Didn't note what they were.

Cancelled install during Win Live Essentials 2011 update. Restarted SP1-only update.

80073712 returned.

Re-collected CBS.zip from C:\Windows\Logs

(I tried to attach CBS.zip, but at ~30MB, it's well over the 8MB limit. Any particular logs you could use instead?

Thanks!

A:SP1 Update repeatedly failing, error 0x80073712

Ran Windows6.1-KB947821-v34-x64 again, attempted SP1 update again, failed with 80073712 again.

Ran WindowsUpdateDiagnostic again, which reported "Windows Update error 0x80073712(2015-07-21-T-12_43_39A) Not Fixed"

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RELEVANCY SCORE 71.6

Hello.

I have a problem with update KB2943357 - error code 0x80073712. In checksur.log there are too many errors "CSI Manifest All Zeros". How can i fix it?

A:Win7 sp1 x64 - Update error 0x80073712 (KB2943357)

Here's the list of Manifest errors...

Code:
Unavailable repair files:
winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_97c35378c456bec3.manifest
winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_2692f4576e21152b.manifest
winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_dda628c145093d26.manifest
winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_ru-ru_0110a80768b1b8ed.manifest
winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_ru-ru_74761edf3be633ba.manifest
winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_0fc64dbd87c78ed9.manifest
winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_ru-ru_c6d982275eafb6d4.manifest
winsxs\manifests\msil_smdiagnostics.resources_b77a... Read more

Read other 9 answers
RELEVANCY SCORE 71.2

I have battled this error for awhile and could use some help. I ran SFC with no errors and Check Disk with no errors. I have run the CheckSUR several times with no luck.
Here is the output of the CBS.persist.log file:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2014-12-30 15:52

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_16_for_KB2943357~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_16_for_KB2943357~31bf3856ad364e35~x86~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_2_for_KB2943357~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB2943357~31bf3856ad364e35~x86~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2943357_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2943357_SP1~31bf3856ad364e35~x86~~6.1.1.3.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2943357~31bf3856ad364e35~x86~~6.1.1.3.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2943357~31bf3856ad364e35~x86~~6.1.1.3.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) C... Read more

A:Update error 800B0100 on Win 7 Home premium 32bit

I've uploaded a file - iagaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder iagaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Read other 1 answers
RELEVANCY SCORE 71.2

Hi,

i'm from Europe, Germany to be more concret.
I get the 80070490 Update Error.
For fixing it, i tried following:

1. FixIt thing from Microsoft Support.
2. Repairing the PC (all the possible options) from my Windows Recovery CD.
3. The CMD command: sfc /scannow.

These steps didn't help.
Is there someone who can help me out?

A:Update Error 80070490 on Vista Home Premium x86

Hello

Here is a link from MS.... corrupted CBS manifest won't allow updates to install - Microsoft Community
I would suggest you use method #3....

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RELEVANCY SCORE 71.2

I ran the SURT, then SCANNOW many multiple times and only a few updates will take. Then I ran several updates, it failed, then reverted ALL my updates and erased the update history. Crazy right? The below line showed up several times in the sfc log when running SCANNOW but all referenced fastprox.dll -

2016-01-11 12:29:35, Info CSI 00000186 [SR] Cannot repair member file [l:24{12}]"fastprox.dll" of Microsoft-Windows-WMI-Core-fastprox-dll, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-01-11 12:29:40, Info CSI 00000189 [SR] Cannot repair member file [l:24{12}]"fastprox.dll" of Microsoft-Windows-WMI-Core-fastprox-dll, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2016-01-11 12:29:40, Info CSI 0000018a [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2016-01-11 12:29:40, Info CSI 0000018c [SR] Could not reproject corrupted file [ml:520{260},l:56{28}]"\??\C:\windows\System32\wbem"\[l:24{12}]&... Read more

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RELEVANCY SCORE 71.2

Thanks for forum. I can't get the CBS.zip to upload, it's bigger than 8.0 mb. Here's a dropbox link to it.
https://www.dropbox.com/s/kl53hv8xi9c0cbg/CBS.zip

Attachment 323772

A:Multi Error Update Win 7 Premium Home 64 Bit KB947821

There don't appear to be any problems in the CBS.log file - while I get to the Persist files, please download and run the CheckSUR tool...

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
Make sure that you get the correct one for your system!

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply

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RELEVANCY SCORE 70.8

I've done everything here with no fix: Error Code 0x80073712 occurs in Windows Update or Microsoft Update

I've done everything here with no fix: KB2919355 (Windows 8.1 Update) Fails (800f0092 and - Microsoft Community

These are the only solutions that i can find and i've done both of them and neither has worked or they've given me additional errors such as the troubleshooter just telling me it couldn't fix it and the second one saying invalid package.
In a week now i won't be able to get updates to Windows because of this stupid update so i'm desperate for help hoping that there is something i've missed over the 500 google search results i've gone through.
I also want to make it clear that I CAN'T WIPE THIS PC under any circumstances unless there is no other possible option. If it truly is the only option than I'll do it but it's going to be months until i have the time to actually do it.


I have tried the DISM healthrestore, it failed with:
Error: 0x800f081f
DISM failed. No operation was performed.


I have tried the dism /online /remove-package /packagename:Package_for_KB2919355~31bf3856ad364e35~amd64~~6.3.1.14 it failed with:
Error: 0x800f0805

The specified package is not a valid windows package.

Again i need to make it very clear that i can't wipe my PC right now. It will be weeks if not months until i can wipe this machine and it is the only one i can use right now. And to be completely honest i shouldn't have to wipe my PC b... Read more

A:update KB2919355 Error 0x80073712. all fixes failed.

If you are still having a problem installing the latest KB2919355, zip up the files under c:\windows\logs\cbs and share them out on OneDrive, and I will take a look.

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RELEVANCY SCORE 69.6

Hi,
My dad has a Pre-Loaded Vista home Premium Desktop Dell XPS 410. It's only 2 years old. It was purchased online at dell. It's running on Windows Vista Home Premium
Code:
**UPDATED**
Windows Edition:
Windows Vista home premium
Copyright 2007 Microsoft Coproration. All right Reserved.
Service Pack 2

System:
Manufacturer: Dell
Model: Dimension DXP061
Rating: 5.5 Windows Experience Index
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40 GHz 2.39 GHz
Memory(RAM): 2.00 GB
System Type: 32-bit Operating System

. I have searched online for solutions to this problem, and tried to run in compatibility mode for WinXPSp2, but problems still continued. I don't know what is causing this. It started around the first week of December. Windows update is updating regularly, although some updates continue to fail.

Please help us solve our computer issues.
Also, When certain games are entered into the CD-Rom Drive, it either says "run the debugger and try again" or "insert the correct CD-Rom" <<--- when it is the right CD.

Thanks,
 

A:Install Shield Update Manager Error # -5 (Vista Home Premium)

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RELEVANCY SCORE 69.6

Hi Folks,

My Windows 7 home premium 64bit SP1 has failed to update since 2012. Every time I tried, the system update ended up with error code 8007370B: Windows Update encountered an unknown error.

I have followed the steps at

Windows Update Posting Instructions

and installed the SURT.

It installed correctly but did not solve the problem, still the same error code: 8007370B.

I have also tried running sfc /scannow in an elevated cmd, but it failed with the following output:C:\windows\system32>sfc /scannow

Beginning system scan. This process will take some time.


Windows Resource Protection could not perform the requested operation.

Attached is my CBS.zip and windows update error screenshot. I want to point out that I have installed several versions of SURT from 2012 till now, none of which fixed the problem, but may have generated some logs to CBS.


Thanks for any possible solutions.

A:Win7 home premium 64bit update fails, error 8007370B

See if you could use SFC /scannow during boot

SFC /SCANNOW : Run in Command Prompt at Boot

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RELEVANCY SCORE 68.8

Why does my laptop doesn't want to download the system update, I get this error message code found 80072F8F. I am using a Toshiba Satellite L735D-S3102.

A:Windows 7 Home Premium Update Help

Hi start here Windows Update error 80072f8f - Microsoft Windows Help

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RELEVANCY SCORE 68.8

Has Microsoft really messed up the Windows update in 7 Home Premium or is it the image files downloaded from here: [REMOVED UNAUTHORIZED LINK]

I have my key, but no disk and these people advertise themselves as a Digital River mirror. Every time I install with their ISO I have big problem with Update. I'm wondering if their downloads are corrupted.

A:Windows 7 Home Premium Update

Can you give more detail about the problem? Also, have you received any errors about Windows 7 not being genuine? Thanks.
(Example: Give me an error code.)

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RELEVANCY SCORE 68.8

Hi. Whenever I try to update my laptop, it always gets stuck on "Installing 1 of 22". It's happened for about 2-3 years now and I hope now since I've finally registered an account and telling people on sevenforums.com about this, I can update my Windows.

Computer Information:
Manufacturer: Hewlett Packurd
Model: HP Pavilion dm3 Notebook PC
Processor: AMD Athlon(tm) Neo X2 Dual Core Processor L335 1.60 GHz
RAM: 4.00 GB
System Type: 64-bit

A:Can't update Windows 7 Home Premium 64 bit

BottleSW welcome to SevenForums

Take a look at the link below

Windows Update Posting Instructions

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RELEVANCY SCORE 68.4

i recently got windows vista home premium and decided to upgrade my windows xp home edition SP3. It was going great until it needed to complete the upgrade. Up ntil 64% all was well. But once it hit 64% for awhile the computer shut down. After it shut down on its own i rebooted it and it said "upgrade unsuccessful. restoring your previous windows and settings. Do not turn off or restart your computer." I really want to know how to install it without any problems and i need help. Anything will be good and appreciated!
I have a Compaq Presario C301NR whit 2gigs of ram and 320gig HD. I still have the disc and everything and the computer was not harmed. After it shut down on its own
 

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RELEVANCY SCORE 68

How do I update Windows Vista Home Premium?

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RELEVANCY SCORE 68

Hello,
I have a Acer with Windows 7 Home Premium installed. I recently took it in to have it fixed because it was running slow, while it was getting fixed a new SSD was installed, along with the OS. I brought it home and got
it hooked up to my monitor and everything was fine and dandy. I turned it on without problems then when I went to shut it off later in the night it said something to the effect of: "Windows is installing 210 updates, Do Not Turn off Your Computer" 
...4 hours later...
It shuts off. Then in the morning I go to turn it on and it says "Failure to Configure Windows Updates, Reverting Changes, Do not Turn Off your Computer" This has been happening for three days now, It has installed and reverted the Changes 3 times
to no avail.
Any Ideas of what happened would be greatly appreciated, Thank you.
P.S. I don't want to take it in to the same person because I was greatly overcharged.

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RELEVANCY SCORE 68

For the past couple months I've noticed something odd on my PC. Programs that need updating (Windows, nVidia, MSE, etc.) will not download any updates. I click the update buttons in these programs and it starts the progress bar, but then after a few minutes it says it cannot download any updates. I don't have the firewall on and I don't have any aggressive settings in browsers or Windows. I've ran a couple tools - Microsoft EasyFix, Windows Update Diagnostic - but still the problem persists.

I've never had any issues getting updates with my programs before so I'm curious what the issue could be. I thought I would ask the WinExperts here about this, because you guys have always been very helpful in the past with my other PC issues.

Just let me know what you need me to do. Thanks!

A:Windows 7 Home Premium: Please help...Programs Will Not Update

Hi Flash,
sounds like Malware.
Please D/L run
Malwarebytes free, uncheck the trial and in dashboard settings check rootkits.
then run Eset on-line (dissable any other AV)

report findings

Roy

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RELEVANCY SCORE 68

Hey guys,

I got the next problem on a computer.
Windows Vista Home Premium SP1 does not update.
It gives the error 8007002.
It has not been updated for about a year now, and I really can't find a solution anywhere on Google for this.
Nothing I found worked at all..

Please help me out..
Tell me what you need and I post it as quick as I can.

A:Windows Vista Home Premium SP1 Does not update

Windows Update error 80070002

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RELEVANCY SCORE 68

i am using HP Pavilion dv6t-6c00 CTO Quad Edition Entertainment Notebook Model #: A1U59AV ; i recently (10 days back) formatted and re-installed windows from my recovery dvds. from that time, i cannot install updates to windows ; ie., the windows update screen searches for updates for days but in vain (network activity lights dont blink in my modem-router). i tried to install windows updates using offline installers but they continue to run for hours but in vain. i am using the builtin windows firewall with default configuration. also if i try to install dot-net framework 4 using offline installer (which is required by a 3rd party firewall and antimalware program) it gets stuck after unpacking and file-verification. i have followed the instructions posted at Windows Update Posting Instructions and then zipped the CBS folder and uploaded it CBS.zip. please help me. many thanks in advance.

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RELEVANCY SCORE 68

Hi,

I am running Windows 7 Home Premium x64 and I have been having problems updating my Windows. Every time I shut down, Windows would spend 15 minutes or so trying to update only to have it fail. I have followed the instructions on the posting guideline and have attached the relevant data below. Please let me know if you need any more specs or data. Thank you in advance for any help you can provide me. I would appreciate it a bunch!

A:Windows 7 Home Premium Update Failure

Your CheckSUR shows the following problems...

Code:
Unavailable repair files:
servicing\packages\Package_for_KB2719177~31bf3856ad364e35~amd64~~9.4.1.0.mum
servicing\packages\Package_for_KB2719177~31bf3856ad364e35~amd64~~9.4.1.0.cat
The CBS.log showing the following problem

Code:
Line 99001: 2013-02-09 21:22:13, Info CSI 00000198 [SR] Beginning Verify and Repair transaction
Line 99004: 2013-02-09 21:22:19, Info CSI 0000019a [SR] Cannot repair member file [l:24{12}]"wbemcons.dll" of Microsoft-Windows-WMI-Consumers, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 99007: 2013-02-09 21:22:21, Info CSI 0000019c [SR] Cannot repair member file [l:24{12}]"wbemcons.dll" of Microsoft-Windows-WMI-Consumers, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
Line 99008: 2013-02-09 21:22:21, Info CSI 0000019d [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.WindowsFoundationDelivery"
Line 99013: 2013-02-09 21:22:21, Info ... Read more

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RELEVANCY SCORE 68

Hi everyone.

For the past couple months I've noticed something odd on my PC. Programs that need updating (Windows, nVidia, MSE, etc.) will not download any updates. I click the update buttons in these programs and it starts the progress bar, but then after a few minutes it says it cannot download any updates. I don't have the firewall on and I don't have any aggressive settings in browsers or Windows. I've ran a couple tools - Microsoft EasyFix, Windows Update Diagnostic - but still the problem persists.

I've never had any issues getting updates with my programs before so I'm curious what the issue could be. I thought I would ask the WinExperts here about this, because you guys have always been very helpful in the past with my other PC issues.

I started a thread in the Win 7 Help Forums: Windows 7 Home Premium: Please help...Programs Will Not Update, but some of the users suggested I come here. You can check out that thread for more information and to see what progress has been made so far.

This problem just gets stranger every day, so any advice/suggestions would be appreciated. Thanks!

A:Windows 7 Home Premium: Please help...Programs Will Not Update

Hi,
You might fill in your system spec's page and add which security you ever had on this machine and how long you've had MSE as security.

Can you download and install NVidia drivers and install it manually ?
Latest NVIDIA ForceWare Video Drivers Windows 7

NVIDIA Drivers - Avoid Problems

Have you verified these updates are installed ?
Windows Update will not update and I've tried multiple fixes

Have you tried clean boot ?
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.

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RELEVANCY SCORE 68

After trying to update my vista from my regular user acct, I'm given a message that I do not have the authority to update (this is new within the past 3 months). After speaking with both HP and MS customer service (?) tech support (?), I was told that I can only update my windows from and Administrator acct login. I have never wanted one or needed one since I'm the only person using my laptop, and, I thought they were full of bull, which is usually the case. Yes, if I logout of my regular user acct and log into the administrator acct, (no passwords used), I can update vista with no problem, other than the hassle of doing such. I was told I could move everything from my user acct to my admin acct (simple suggestion, not simple to do), I laughed a hearty laugh, cursed MS under my breath and said goodbye to the tech (he said it was very hot in India this time of year). Never having used the Admin login acct before, I noticed that it was full of all kinds of crap I didn't want and wouldn't use and logout of it as soon as my vista up updated. I don't use automatic update because I don't want IE 8 downloaded behind my back. It will be interesting to see if others have this problem and even been able to fix it so I can update vista like I used to from my regular acct.

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