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lenovo ideapad 310 factory reset failed now cannot go past the lenovo screen

Q: lenovo ideapad 310 factory reset failed now cannot go past the lenovo screen

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RELEVANCY SCORE 200
Preferred Solution: lenovo ideapad 310 factory reset failed now cannot go past the lenovo screen

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RELEVANCY SCORE 120

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

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RELEVANCY SCORE 113.6

Hello, I just got this new yesterday from BB, and to say the least, am disappointed with its slow response.  How can I factory reset this?  Laptop didn't even come with a manuel, and online, it keeps saying push the One Key Recover system which this laptop doesn't have.  Please help. -Jack

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RELEVANCY SCORE 105.2

Laptop is running on Windows 10. Yesterday I updated my AMD graphics driver using the update tool from AMD. After all the necessary files were downloaded and installed, I was prompted to restart and I did. Upon restart, the laptop would not boot past the Lenovo screen. The white circles that rotate always freeze and it just stays on the Lenovo screen upon every attempt to boot. I can't enter safe mode or the bios options, what can I do to fix this?  P.S. A few months ago I began having an issue with the sleep mode. When trying to enter sleep mode, the laptop would just shut down unexpectedly and almost instantly. I'm not sure what caused this issue, but I've just been avoiding it by shutting down instead of sleeping. Not sure if this has anything to do with it, or if the restart was interrupted by an unexpected shutdown. 

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RELEVANCY SCORE 104.4

Hello.I have a ( now ) ancient Lenovo 3000 N100.I don't like throwing things away and if I can get it restarted I would be pleased. Basically, it won't boot up.   I get a message: STOP: 0x000000ED (0x89B16858,0xC0000006,0x00000000,0x0000000000 ) Is there any SIMPLE way to just go to a factory reset ? .   I see posts saying 'press the Lenovo care button'  but where is that ?  what does it look like ?Others say stick a pin in a hole   ~but I cannot see any pin stickable hole anywhere ...... So what to do ?  I doubt if it is worth spending money on. 

A:Factory Reset for Lenovo 3000 N100 ? How ? Cannot see 'Lenovo Care Button' or pinhole anywhere

Hi jonblane1,1. May I know what Windows are you using? 2. You may try to access Lenovo System Recovery by pressing F11.3. If Step 2 does not work, you may refer to this link.
 
Peter
ThinkPad X40 | ThinkPad W520 | ThinkPad T560 | ThinkCentre E73 SFF | Yoga 11s | Yoga 3 Pro | Yoga 900 | Yoga Home 900 | Yoga Tablet 2 Pro | Miix 2 10" | IdeaPad Y460p | IdeaPad K1 | 3000 Y300 | Vibe K5 Plus
Give kudos to reward people for their assistance | Mark thread solved if the solution works | I am an active volunteer, not an Lenovo employee
=====================================
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T520 | W520 ; Dolby ; IdeaPad Slate Tablet ; Yoga 3 Pro ; X100e ; Vibe Shot ; Yoga 900 ; P50 ; P40 Yoga | Yoga 14 | Yoga 460 ; T560 | P50s ; Vibe K5 | K5 Plus ; M0620 Speaker Mod

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RELEVANCY SCORE 104

Hi,  My ~3 year old ideapad purchased from Newegg seems to have gone south. I have Windows 8.1 installed. Last night I shut it off to bring it to class and when I got to class and tried to boot up, it wouldn't finish starting up, would sit at the logo screen for about 30 seconds before shutting down and starting over. The fans power up like it is going to start. It repeats this loop indefinitely. I tried holding the reset button next to the charger port and still nothing.  Suggestions?  Thanks 

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RELEVANCY SCORE 91.2

Hello, Could you please help me with How to factory reset Lenovo Z50-70 I bought this laptop on Date and Time: 8/11/15 i did Shift restart and was in recovery menu but is confusing and i was not able to findd factory reset option. Apologies if I am not able to put my request in clear format. Regards, Manoj  

A:Lenovo Z50-70 : How to do Factory reset : as my Wi...

Hi manojalandkar  , 
 
 
Greetings.
 
For the Z50-70 factory reset,   
 
Turn off your pc and use the Novo Key (left side number 2 page 9)  to turn back on . 
Novo menu would offer System Recovery , One key recovery from Initial Backup would launch factory restore that would reset everything and delete all files and programs. 
 
It would be repartitioned with a new image just like when it came from out of the box. 
 
Be sure that you back up things you need before doing it. 
Update us how it goes.
 
 
Regards
 

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RELEVANCY SCORE 90

My Windows 8 Lenovo Y500 has been in a constant auto repair black screen blue screen loop for a couple of days now and I can't seem to find a solution. Mainly I've been looking to simply factory restore it to solve the problem since I don't care about losing any data. I've already tried: F8Shift + F8F9F11Novo button system recovery I tried these in order to try and access the advanced options but to no avail. The Novo button system recovery says "Loading files" then goes to Lenovo logo but loops back to the auto repair. I do not have a Win. 8 recovery disc or USB at hand. Is the only way to fix this is to obtain one? Thanks.

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RELEVANCY SCORE 90

Hello, i have a Z50 lenovo that i want to reset on factory settings & clean all hard drives  i tried to use lenovo reset button that transferred me to the menu options, but whe i used factory reset it always tells me that factory reset failed please insert lenovo recovery disk, and when i insert the disk it tells me that this is not the correct media disk ?, what can i do to format it Iam running out of options and i dont want to use system reset to a previous date because i want to totally clean ally laptop? thank you in advance 

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RELEVANCY SCORE 90

Greetings everyone: I have a Lenovo x201.  It originally uses Windows 7 Pro. I had upgrated it to Windows 10 but felt it was too clunky.  I utilized the system restore windows that comes on when you boot up the laptop.   After the reformat I wanted to check to see if I could preform a system reformat again but I don't see the system restore window anymore upon bootup.  I did press the ThinkVantage  button upon boot but nothing.   I pressed F11 but nothing.  I did check to see if the partition is present and it is.  I am not sure what the next step is. ThanksMario

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RELEVANCY SCORE 90

I have had some problems come up with my Yoga 720 and I think I have got the point where I need to factory reset it or get it replaced. How do I go about factory resetting it. If it involves going to Reset My PC/Advanced Options, I unfortunately can't go there, because it requires a password and I believe my password was wiped out of the system after I safe-booted it with networking.

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RELEVANCY SCORE 90

Hey guys, For context: I have a recovery key. I can't seem to factory rest my Lenovo because of this one error. I start my pc using the novo button, go down to System Recovery then press enter. From there, all is good. But after that, I either get a blue screen with an error message on a blue background followed by the startup up Lenovo Screen with the added "preparing automatic repair" followed by a black screen or I just skip the error message straight to the "preparing automatic repair" screen. Does this make sense?If so, how do I fix this? Kind regards,Luc  

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RELEVANCY SCORE 90

Hi,

I have a Lenovo Thinkpad E530c laptop which I need to reset to factory.

On startup. pressing F11 brings up the Lenovo recovery tool to do this, however, because the laptop is setup on a network, it says this cannot be used. It instructs me to login and use the tools within the OS.

I cannot login because the trust relationship between the laptop and server is corrupt (which I also can't fix).

Any ideas on how I can access the recovery tool, perhaps by creating a new login to use (I don't know the local admin password).

Thanks
 

A:Lenovo Thinkpas Factory Reset

I don't know the local admin passwordClick to expand...

From the site rules:

Passwords - Please do not ask for assistance with (or ways to bypass) a forgotten or unknown password, personal identification number (PIN) or any other type of access code that may be required on a computer, mobile device or web site. As there is no way to verify the actual situation or intent, no assistance will be provided and any such threads will be closed.

---------------------------------------------------------
 

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RELEVANCY SCORE 90

Hi, I have a Lenovo laptop I was struggling to use several months now. It wouldn't update windows for one thing noway whatsoever and would not either upgrade for free to windows 10.Since the expiry day for free windows 10 upgrade is approaching I decided to factory reset it and complete the upgrade if it wants it or not.I guess I'll have questions during the process so I decided to register here and ask them as they will appear.So here is the first question, as I checked the reset button, it asked if I want to reset only the drive with windows or the other drives too. Such as my laptop had more than one drives, which I ignored.Where can I locate and check those drives?Tks

A:Factory reset of lenovo g40-30 windows 8

Hi assybertran , 
 
Welcome to the Community Forums.
 
Usual for the G40-30 model to either have a single HDD or a hybrid SSHD that holds with 8GB NAND flash memory . Physical harddrive may hold multiple drive declared as partitions. 
 
Onekey recovery feature is a full factory reset that would be able to clear and delete everything out and restore the image the way it was when receive from out of the box which is ideal to having a fresh start for users as it deletes possibilities of infecting one drive from the others.
Data back up is definitely recommended on a different storage
 
To check both for availability and integrity  running diagnostics would help.  Going to the BIOS on the same Novo menu would also show physical drives available on the unit.
About the mentioned partitions , disk management would show it. Note that OKR is a hidden partition on the harddrive (highlighted links for further reference and details) .
 
Take time to review the procedure and back up everything needed. Run appropriate diagnostics before deciding. 
 
Update us how things go for you. 
 
Regards

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RELEVANCY SCORE 90

Hi Guysi Performed Some Changes On my Mix 310 Lenovo Tablet ( Windows 10 )Now How i Can Factory Reset Mix 310 Lenovo Tablets ?

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RELEVANCY SCORE 90

I have a G50-80 latop which was upgraded to Win10 quite a while ago. Recently it started having trouble with hardware and software that once worked not working any longer. I decided to use the factory reset option to take the system back to Win8.1. Before doing this I uploaded the more critical of my user files to a cloud service and created a Windows system recovery image to an external SSD connecterd via USB. I also created a system recovery CD. Once I felt all was safe, I pushed the little button and began the factory reset. It worked beautifully, the system came up in Win8.1. However, the files I had uploaded to the cloud didn't fully propagate, and I needed to restore the Win10 image to get them back. After many attempts to get the Win10 upgrade to work, I was finally able to boot Win10 and restore from the system image from the SSD. I found the files and more securely saved them for later access. Now, I needed to perform one more factory reset to bring the system back to Win8.1. But, the operations to do so resulted in the system rebooting back to the Win8.1 installation. It was not able to start the factory reset. Some reading on the internet indicates that if the HD partitions are written to by software other than the Lenovo OneKey tools that any attempt to use the factory paritions to do a reset would fail with the symptoms I was seeing. Using the Win10 disk management tool, I can see that there are 6 paritions on my HD. They are called "Reco... Read more

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RELEVANCY SCORE 89.2

i want to reset my harddrive and make it to 500G insteed of 100G without having a cd

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RELEVANCY SCORE 89.2

i want to reset my harddrive and make it to 500G insteed of 100G without having a cd

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RELEVANCY SCORE 89.2

I reset my laptop and now it's replaying the startup screen over and over how do I fix it
 

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RELEVANCY SCORE 89.2

I have Lenovo Ideacenter Desktop with window 7 OS. Last week, i upgraded it to win 10 and downgraded back to window 7. Now problem is that i am unable to do factory reset (lenovo Green leaves screensaver page) even after restarting and pressing F2 key repeatedly.
Yesterday i used Auslogics software for registry defragmentation and now my window is not loading .getting start up failed error. when i tried using system restore option...it is not working .(please see screenshot attached .i cant click that box to select local disc C option).
Can anybody help me .I am basic user with basic knowledge of computers

Thanks in advance

A:No factory reset in lenovo pc after downgrading to window 7 from 10.

Originally Posted by goforsumit




I have Lenovo Ideacenter Desktop with window 7 OS. Last week, i upgraded it to win 10 and downgraded back to window 7. Now problem is that i am unable to do factory reset (lenovo Green leaves screensaver page) even after restarting and pressing F2 key repeatedly.
Yesterday i used Auslogics software for registry defragmentation and now my window is not loading .getting start up failed error. when i tried using system restore option...it is not working .(please see screenshot attached .i cant click that box to select local disc C option).
Can anybody help me .I am basic user with basic knowledge of computers

Thanks in advance



The screen shot you posted shows the system restore page, not a factory reset page. There would be no system restore points to restore to because system restore was disabled.

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RELEVANCY SCORE 89.2

hi, i have a laptop lenovo T410 that run on window xp.
After running the window, i am prompted to log in but i forgot the password.
So what must i do. How do i reset the laptop to its original factory setting.
Thanks.
 

A:how to reset lenovo T410 to factory setting.

All your files will be lost. Do you want to recover them first?

Do you know the Administrator password?

Do you have a blue button above the keyboard?
 

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RELEVANCY SCORE 89.2

I need to factory reset my computer and have gone through almost everything and still have no idea how to. i am running windows 7.

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RELEVANCY SCORE 88.4

My keyboard and trackpad don't work for some reason. I read on the internet that I have to do a hard reset (taking out the battery and disconnecting the AC cable, than holding the power button for 30 seconds) to make it work again. So my question is how to perform a hard reset if the battery is INBUILT. I looked into the user manual of the laptop but I couldn't find anything. My laptop works with a USB mouse and keyboard, and the laptop keyboard works in BIOS. I also tried to find an option to disable the battery in BIOS but couldn't find anything.Thanks for your help!

A:How to hard reset Lenovo Ideapad 100 15IBY

Try this solution posted in previous forum post Shut down your laptopConnecting the ChargerHold the power button down for about 15 seconds or so until it beepsStart up Windows. Good Luck

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RELEVANCY SCORE 88

I've had a virus on the laptop/tablet for a while now and it was ruining the PC for me. I tried multiple different free malware detection services but the actual problems always slipped through. I didn't want to have to pay for a whole new program just to clean it out, and because this is a fairly new device I decided to just factory reset the whole thing. I followed the steps in the user manual and a couple of different internet sites, but I've hit a brick wall. When I get to the reset screen of the laptop, all of the possible options I can use encounter errors. I tried to use "refresh your PC" and get "There was a problem refreshing your PC". I tried "reset your PC" and it gets about half way through the process and says "There was a problem resetting your PC". I went into the advanced options that looks like the image I've attached to this post. It says I do not have any point to restore to, I don't have an image backup, the system repair says that it couldn't repair the PC, I have no idea what to do in command prompt, I couldn't find anything useful in the UEFI (But then again, I didn't know what to look for), and startup settings doesn't do anything. On top of all that, I can't even get out of this menu. My options at the menu start are to Continue (Exit and continue to Windows 8.1), Use a device (Which I do not have one or know how to get one), Troubleshoot, and Turn off your PC. When I try to continue, the PC boots up, says "Preparing Automatic Repair" and I get put ri... Read more

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RELEVANCY SCORE 88

Hi,I bought thinkpad t430. I have admin password I can log on and use it... but it seems my laptoo doesn't work properly. I can't change user name or password as normal....and many minor things like this. Pre installed OS is win8... but now win7 is installed and says it is not active. I tried to restore it to factory state... In the bios utility which I entered by F8 and enter (if I won't tap on enter, it win7 will start normaly) there is no reset.... option. I tried NOVO button, no reaction in both started or after shut down. What should I do?

A:How to factory reset lenovo T430 without novo button

There is no novo button.  You enter the BIOS by F1.  F8 gives windows startup options.  Some win8 licensed machines came with win8 and some were downgraded to win7, but all would have been activated.  F11 will restore, but it sounds like somebody installed an incorrect copy of windows, which might have overlaid the restore partition.  In that case, you will need to buy a copy of windows from Lenovo or elsewhere.  

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RELEVANCY SCORE 88

Hi,I bought thinkpad t430. I have admin password I can log on and use it... but it seems my laptoo doesn't work properly. I can't change user name or password as normal....and many minor things like this. Pre installed OS is win8... but now win7 is installed and says it is not active. I tried to restore it to factory state... In the bios utility which I entered by F8 and enter (if I won't tap on enter, it win7 will start normaly) there is no reset.... option. I tried NOVO button, no reaction in both started or after shut down. What should I do?

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RELEVANCY SCORE 88

Hello, I bought a Lenovo Thinkcentre edge 3414 CQG on an auction. It seems to work ok, because when I start it, it comes up with a login screen for windows 7 professional. Of course, I don't have the password. I only have the PC,keyboard and mouse. No CD's or documentation. On the bottom at the back I have a windows 7 pro licence. How can I reset this to factory settings with a clean version of windows?I searched already a bit here and tried already:Press F11 during boot: Gives me the language choice box, but then comes up again with the same username/pwd box.Press F2 during boot : Gives me the only option "Windows" to choose from and when I select that windows starts with the user/pwd boxPress F8 during startup : has an option "repair the computer", but when I select that I get into the same sequence as pressing F11. Any other ways to to a clean factory reset?If not, is there a way  to somehow get ridd of the pwd box when windows starts up?? Thank you

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RELEVANCY SCORE 88

Hi everyone.  I am desperate,  i bought a Lenovo idea flex 10 second hand back in 2013 and I have been absolutely happy with it. I did something really stupid though, I have lost access to all my emails from back then ( was hacked by an ex boyfriend) and when I reset my passwords,  i actually fortgot to note them and when my smartphone fell and I broke the screen I lost all access.  Now I badly need to reset my computer cause I need Internet for my job - I am a teacher online and I am in full on panic mode right now.  I have accessed bios thanks to someone here but I don't know what to do from there on.  Please help! Thank you ! 

A:Locked out of Lenovo flex 10- I need help to reset factory settings please

Sorry to hear of your problems.
 
Are you looking to access the computer by circumventing the passwords or are you looking to restore the computer to its original condition like when you first received it?
 
If it is a password related problem, discussion related to by-passing passwords is not permitted by forum rules due to the ease in which laptops can be stolen.
 
 

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RELEVANCY SCORE 87.2

I have a BIOS problem, my girlfriend's uncle has put a password and he eventually forgot the password, so I can not format the same! There is no BIOS update that I can use to fix this problem, can anyone help me with this? THX

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RELEVANCY SCORE 87.2

I have a BIOS problem, my girlfriend's uncle has put a password and he eventually forgot the password, so I can not format the same! There is no BIOS update that I can use to fix this problem, can anyone help me with this? THX

A:How to reset BIOS Lenovo Z400 Ideapad Touch

Welcome to the Lenovo Community !
 
There is no master password, back door or CMOS clearing procedure that will remove your forgotten password.  This is due to the ease in which laptops are stolen.   To resolve the issue you have basically two options.  The first is for the Uncle to try and remember the password he used.  Please keep in mind that passwords are case sensitive and he may have use upper and lower case characters.  The second option is to replace the motherboard.

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RELEVANCY SCORE 87.2

Can I order a recovery disk from Lenovo for my Ideapad 100S?  The built in Reset this PC option fails to complete?

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RELEVANCY SCORE 86

Hi all!I have a problem with my lenovo ideapad 100-14iby.I try setup windows 7 Ultimate from USB drive.Prepare:- update bios (to cccn19ww v2.05 from 20-JAN-2016)- Use usb 2.0 port (black)Settings in BIOS- boot mode - legacy support- boot priority - legacy first- USB boot - enabled- OS Optimized - DisabledI wanted to install the Windows 7 but everytime the " loading files " i get a bsod with the message " The BIOS in this system is not fully ACPI compliant Stop 0x000000A5 "I tried all kind of different settings through the bios, changed from UEFI boot to Legacy / disabled secure boot / I set the ACHI to compatible / use 2 different flash cards / but the end result is the same.What is the problem and is there a fix for it?

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RELEVANCY SCORE 86

i downloaded latest intel driver from lenovo itselfwhenever i try to install it says the driver being installed is not validated for this computer.i download intel driver update utility also didn't do anything it said that this oem version doesn't accept custmizing.even though it updates wlan and bluetooth driver.of course i have reset the pc using one keyrecovey and tried it also failedhow ever when u update via windows 10 update it updates so what is the problem and how come a driver that is being listed on lenovo site and it not compatible with its own hardware manufacture.

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RELEVANCY SCORE 86

Hi so i tried to create a recovery disk, but i failed because the usb drive that i was copying was apperenty too small (its 16gb) and after it failed it seem the program or something deleted the q partion. Not excacly sure how it happend, but is there anyway to get the partion back and/or get a recovery disk?

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RELEVANCY SCORE 85.6

Hello,I've been resetting my laptop, removing all my files and reinstalling windows, and when my PC gets to 64% of reinstalling windows, my laptop goes into an endless reboot loop. This is really bad, any help is appreciated.Thanks,Vid_Game_Dude6

A:Boot loop at 64% of windows installing after reset- lenovo ideapad 100s

HELP!

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RELEVANCY SCORE 85.6

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

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RELEVANCY SCORE 85.2

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?

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RELEVANCY SCORE 84.8

Hi, I have lenovo Ideapad z400 (Touch). I got problem with my notebook, so I need restore to Factory Default using Hot Key Novo button (system recovery). My default OS is windows 8.The Lenovo Rescue system 4.0 is not work properly, so cannot load One Key Recovery.Please help to solve this issue. Novo button?Lenovo Rescue System 4.0?Failed?BRRudi

A:Failed to load OneKey Recovery Lenovo Ideapad Z400...

HOLA
@rudiss 
 
Al parecer tienes un error en la partición de recuperación del sistema,Salvo que creases discos de recuperación o USB en su día,no va ser posible volver a hacer que funcione,tendrías que solicitar a lenovo nuevos discos de recuperación de tu sistema y modelo de equipo.
 
Como obtener discos de recuperación:
 
Spanish to English translation...
 
Apparently you have an error in the recovery partition system , except that creases recovery discs or USB in your day , it will be possible again to make it work, you should apply to lenovo new recovery discs of your system and model equipment.
 
How to obtain recovery discs:
https://support.lenovo.com/es/es/documents/ht035659
 
Saludos.
 
Mod's Edit: Google translated for the benefit of English readers. 
 




Haga clic en la estrella para decir gracias, Por favor marque si resuelve su problema.No trabajo para LENOVO soy usuario voluntario.

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RELEVANCY SCORE 84.8

Hi, I have lenovo Ideapad z400 (Touch). I got problem with my notebook, so I need restore to Factory Default using Hot Key Novo button (system recovery). My default OS is windows 8.The Lenovo Rescue system 4.0 is not work properly, so cannot load One Key Recovery.Please help to solve this issue. Novo button?Lenovo Rescue System 4.0?Failed?BRRudi

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RELEVANCY SCORE 83.6

Need help with a strange problem, with which I do not see a normal way to fix, after a successful recovery from the factory backup, after using Onekey Recovery. Not so long ago Yoga stop boot in the operating system (Windows 8) and there was only one way, use OneKey Recovery to restore everything back.  After the successful restoration from hidden factory partition, Lenovo Yoga refuse to boot into OS and constantly booting into OneKey Recovery, without using OneKey button. When you push Power button Lenovo logo pop on screen, than loading bar appear on bottom and after it load OneKey Recovery screen. I try use options from OneKey screen, like Boot Option, it bring nothings there , just empty blue screen. It going in loop no matter what option I try use..  Still same OneKey screen on start, what asking me to Reset or use Backup image. I did factory reset several times already, with successful confirmation, no fix done yet..  Is there a known problem or way to stop boot OneKey Recovery in loop? All BIOS setting in factory default, and searching on WEB bring nothings useful. There a lot similar problems with some type of variation but recommendations seems not apply on my situation. I getting sick of that.. and absolutely no idea what can be done else. Please, I need direct response from Lenovo tech support or someone who has same and was able to fix. This is Lenovo Yoga 2 11, model name: 20332. Made in 2014.

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