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Touchscreen Not Working E93z

Q: Touchscreen Not Working E93z

Hi, I can't get the touchscreen working on my new E93z ThinkCentre All-in-one? I followed a link on another thread that said to check the drivers are up to date but I can't get that working either as the piece of software it asks me to install to create something called a "bridge" says there are files missing on my machine so it won't install?? My warranty is also apparently expired in 2015 despite me only receiving the machine yesterday but when I try to fill in the form it wants and invoice or purchase order for my machine but I bought it off Amazon so I don't have these?! Help!!

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RELEVANCY SCORE 200
Preferred Solution: Touchscreen Not Working E93z

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 62.4

Hi,  We are trying to connect an additional screen to an E93z All in One PC but the additional screen is not detected by the Windows or Intel Display settings.  The additional screen is connected by Display Port to the HDMI on the back of the AIO. We have tested to make sure the screen works on another PC not the same model and the screen works. I have tried both HDMI ports as there is an in and out on this model.  The All in One is running Windows 10 Professional.  ThanksMatt   

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RELEVANCY SCORE 48

Hi guys,  i try to update the BIOS through the lenovo windows update utility to the FFKT46A version but I can't.It starts the process, it starts "reading flash" but after that it doesn't erase and it doesn't write anything and after restarting it does the same. I also tried the previous version FFKT45A at the very bottom of the bios download lenovo page but without success.Shall I try to download from here  my version FFKT28AUS and overwrite it?Do you have any idea?RegardsFranco 

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RELEVANCY SCORE 47.2

When I select shutdown, the system will restart momentarily instead of staying shutdown. This happened with Windows 7 and now with Windows 10. Please help me. Thanks  

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RELEVANCY SCORE 46.8

Every time i'm starting my pc , it gives me the message" error 1962 no operating system found lenovo thinkcente".I did a storage test and it gaves me the following result:Smart status  : FAILEDSmart short self-test  : NOT APPLICABLEDrive self-test  :  NOT APPLICABLERandom seek test  :  FAILEDFunnel seek test   :  FAILEDTargeted read test  :  PASSEDAnyone can help me?

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RELEVANCY SCORE 46.8

We set-up Windows 10 operating system on Lenovo think centre e93z all-in-one pc. When we command ?shut down?, the pc doesn?t shut down and restart. Can you please help us about this issue ?My best regards

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RELEVANCY SCORE 46.8

Since a month when trying to play games the pc is using only integrated intel graphics and overheating with sudden low fps and all sorts of problems, before nvidai control panel allowed me to designate the geforce 720a for gaming but now neither with control panel or any other way can i use the nvidia card, have uninstalled reinstalled drivers for both nothing works is there some kind of conflict or fix for this?

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RELEVANCY SCORE 46.8

Hi! Using a ThinkCentre e93z - great device, but sits too low on my desk. I have seen this but don't think it will work http://www.morecomputers.com/product.aspx?pn=57Y4352&man=Lenovo&referer=Froogle1&gclid=CJa2y-bU688CF... Does anyone know of a stand or desk bracket that is compatible with the ThinkCentre e93z?  Thanks!  

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RELEVANCY SCORE 46.4

Hi guys, I have windows 10 1709 updated from W7. the product is exactly 10B8003TIX.if I go to start and click on shutdown it shuts down, the power led turns off but after few second it reboots normally exactly as if I pressed the poeer button.The difference between this and a reboot is the power led, in a proper reboot from Start button the poer led stays turned on.I performed all windows updates and all lenonovo system updates. my Bios version is FFKT28AUS and on the product page I found the FFKT46A version, I tried to flash it through cdrom and from the operating system but no changes... i could try the USB drive flashing but there are no instructions and I don't know how.I also tried to perfom a clean boot and also to restore default settings in bios but nothing changed.I am lost....could you help?RegardsFranco

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RELEVANCY SCORE 46

My touchscreen is no longer working on my computer. I think it was after a windows 8.1 update. I have tried updating to windows 10. I also have tried opening my drivers and enabling touchscreen, uninstalling the driver, and restarting the computer along with other things. Any suggestions? 

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RELEVANCY SCORE 46

I have a
HP Notebook - 15-f162dx (ENERGY STAR)
Model #: J9M38UA
Serial #: [personal information removed]
 
and  the touchscreen does not respond to my touch.  I had 8.1 and then update to 10 and it worked for a while and then all of a sudden stopped working.
 
Stephanie
 
 

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RELEVANCY SCORE 46

My touch screen is not working for months. The very begining if I restart the computer it will work untile I put the laptop to sleep mode. Now no matter what I do it wont work. I have tried to disable/re-able the driver but not working.  The Lenovo Vantage says there is no update. I used the website to update but it never works. Please help.. 

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RELEVANCY SCORE 46

I recently updated to Windows 10 Home Insider Preview Build 14342.rs1, but my touchscreen no longer works.I checked to update driver, but no luck.. Is there a way to fix it? Where can I find the driver download? 

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RELEVANCY SCORE 46

Hello, I just bought Lenovo Yoga 520 and while computer was just finishing all the updates I started touchscreen driver/ or something like driver to install. Updates required for a restart and it started restarting after restart I didn't find the touchscreen driver. I have searched for the driver unfortunately I couldn't find it. My touchscreen doesn't work im really sad

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RELEVANCY SCORE 46

I have a aspire z1-621 desktop windows 8.1 64 bit and after a windows update the touchscreen has stopped working. I have tried device manager and reinstalling the drivers. I am missing the Ideacom Touch Driver but i cant seem to find it anywhere to download. Any ideas on how to fix the problem? Thank you!

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RELEVANCY SCORE 46

i have a notebook 11-n012na & when we got it, all was working great, then we upgraded to windows 10 & touchscreen stopped working, so we did a fresh install of windows 8.1 & downloaded all the drivers & installed them all (well the ones it allowed us to do) touchscreen was working, BUT would not connect to windows update & now touchscreen has stopped working & is still not connecting to windows update, tried windows update troubleshooter & it still wont connect. Can anyone please help????

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RELEVANCY SCORE 46

Hi I've just had to reinstall Windows 10 on a B50-30 AIO (it came with 8.1 but I took advantage of the free upgrade).  As a consequence the touchscreen is no longer working.  Could someone possibly point me in the direction of what drive/exe I have to get to re-enable Many thanks

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RELEVANCY SCORE 46

My pc keyboard and mouse touchpad stopped working after upgrading from windows 8.1 to windows 10. My friend tried to fix the problem by opening the computer. The problem was not fixed, instead he created another problem, touchscreen stopped working. I tried to re-install touchscreen drivers, to no avail. When i try to open 'view pen and touch info', it says "no pen or touch input is available for this display". Now i don't know i can fix all this... Please help

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RELEVANCY SCORE 46

My touch screen is not working . I have followed all the methods provided in the support forum and doesn't seem to work. I don't even have a touch screen driver again and it is not available on drivers list to be downloaded . please I need my touchscreen back 

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RELEVANCY SCORE 46

Got a X1 Yoga 1st Gen. and the touchscreen is not working. There is a lot to find about this issue, but it always goes about reinstalling drivers. This helps for a while, but for some reason the touchscreen will be kind of disabled again. Does someone know a reliable way to fix that?All drivers are up to date, Windows 10 also ist up to date.

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RELEVANCY SCORE 46

HI, my touchscreen sudenlly stopped working i tried safe mode and checked drivers but it still doesn't work

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RELEVANCY SCORE 46

My Touchscreen stopped functioning after installing Windows 10. I have done a factory reset to Windows 8 and upgraded to 8.1 I have followed all the repair options, but without success. Is there a firmware update or anything else that would solve the problem?

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RELEVANCY SCORE 46

My touchscreen does not work consistently. I removed Windows 10 and restored 8.1. I performed a factory reset. I have tried everything suggested on various forums and after what looked like potentially helpful responses on this forum, none of them worked. I have now discovered that if I run Command Prompt as an Administrator and enter sfc /scannow, part way through touchscreen starts working. However, it does say that not all processes could be rectified. Touchscreen then works for a while, and when it next stops, running sfc /scannow again does the trick. Is this a Registry fault? Can I fix Registry problems without loading unwanted costly software? Any ideas? My process of Command Prompt (as Administrator) then sfc /scannow doesn't take long, but is a bit of a nuisance! Help! Gordon

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RELEVANCY SCORE 46

I accidently closed my laptop with the usb for a wireless mouse left on the opposite side off the keyboard where the power button is placed. It left a very small crack on the screen. I can?t even feel the crack. But yet the touchscreen does not work. How can such a small crack on the bottom right of the laptop screen, cause the entire screens touch feature to not work? Is there anything I can do to get the touch screen to work without replacing the entire screen?

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RELEVANCY SCORE 46

I have a aspire z1-621 desktop windows 8.1 64 bit and after a windows update the touchscreen has stopped working. I have tried device manager and reinstalling the drivers. I am missing the Ideacom Touch Driver but i cant seem to find it anywhere to download. Any ideas on how to fix the problem? Thank you!

A:touchscreen not working

A user on another forum who had the same problem said that is was an issue with the HID devices that correspond to the touchscreen getting disabled. Here the quote: SOLUTION that WORKED for ME:Goto Windows Device Manager (WDM) @ section, "Human Interface Devices" (HID).Note, you will NOT see anything labeled, "Touchscreen" in the entire HID list.Right-Click menu for each HID should look like the following list:      "Update Driver Software..."     "Disable"     "Uninstall"     "--------------"     "Scan for hardware changes"     "--------------"     "Properties" Obviously, if the right-click menu's 2nd item = "Disable" then it's already EnabledSOLUTION is to ENABLE each HID that 2nd item = "Enable" ALL OF THIS WOULD'VE BEEN MUCH EASIER IF THE DISABLED HID WAS LABELED, "TOUCHSCREEN"but sad to say it wasn't... and that's why I had to check each HID if it was enabled or not.

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RELEVANCY SCORE 46

The problem started with the free windows 10, I wish I'd never bothered, but am afraid to try to revert back to win 8.1 in case I break my computer.Is is that lenovo have not created a new driver to accommodate the touchscreen in windows 10 for the flex 15? thanks

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RELEVANCY SCORE 46

i don't know why my touch screen is not working well 

A:my touchscreen is not working well

Thank you for visiting the HP Forums!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion x360 and the Touchscreen not working correctly. Here is a link that shows you how to fix this.Please ensure all Windows updates have been completed. Please let me know how this goes.  If this post helps you to resolve the issue you can click the Thumbs up icon to show gratitude! Thanks.

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RELEVANCY SCORE 46

HI! I just purchased hp 15-f211wm notebook (touch) everything is fine but the touchscreen is not working i have looked for the drivers but found none please help me out

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RELEVANCY SCORE 46

Hi i have a Hp revolve G1. When i got the laptop i found out that the touchscreen does not work. In system info it says that the laptop has pen and touch available with 10 touch points. I tried updating drivers and stuff but nothing seems to work . can someone help me ?

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RELEVANCY SCORE 46

MY DELL TABLET/LAPTOP INSPIRION 15'S TOUCHSCREEN IS NOT WORKING. I ONLY HAD THE COMPUTER 2 MONTHS. IT WORKED FINE UNTIL LAST WEEK. I AM NOT SURE IF IT DID ANY UPDATES. HOWEVER WHEN I GO TO DEVICE MANAGER IT NO LONGER HAS HID TOUCHSCREEN. I CAN FIND THE HID TOUCHSCREEN UNDER HIDDEN DEVICES BUT IT IS GRAYED OUT. THERE IS NO OPTION TO ENABLE OR REINSTALL. WHEN I UPDATE THE DRIVER IT SAYS I ALREADY HAVE THE MOST UP TODATE DRIVER. IT SAYS IT IS NOT CURRENTLY CONNECTED THOUGH (CODE 45). HOW DO I FIX THIS?

A:TOUCHSCREEN NOT WORKING

I'm assuming windows 10(or windows 8.1) is on the system....
I'd suggest you use System Restore tool on the system. At the left bottom taskbar, right click windows icon, click System, and then System Protection.

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RELEVANCY SCORE 46

me too, i already tried all the procedure, like hard reset, clean install, enabling HID Touchscreen, reinstall HID Touchscreen and so on. please help, i bought this laptop (pavilion 14 n-033tx) because the touch screen!

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RELEVANCY SCORE 46

I have a all in on desktop 23-p100a, the touch screen has just stopped working, pc does not respond to touch at all. please help. thanks

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RELEVANCY SCORE 46

First off, YES MY COMPUTER HAS TOUCH SCREEN. I went through the trouble shooting guide to try and figure out what was wrong with it. When I search windows for "view pen and touch info", it comes back saying "no pen or touch input is available for this display." It is my understanding that this means my computer doesn't support touch, however I have used the touch screen on my computer before, I know it has it. Is there any possible way I may have accidentally uninstalled something required to us touchscreen on my computer? Is there anything that can be done to fix this problem?

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RELEVANCY SCORE 46

Hi, I have a Yoga 530-14IKB Laptop recently the touchscreen stopped working and I've been through all the available steps to try get my beloved touchscreen back, one thing I noticed was that my Lenovo active pen still works with the screen. I checked in the driver properties for the touch screen that it was located on the pen. If anyone knows about how I should go about sorting this out, it would be kindly appreciated. 

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RELEVANCY SCORE 46

its been a days since touchscreen is not working smoothly in my pc.....please solve this 

A:touchscreen not working

  Hi @yukesh93 , Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion TouchSmart 14-n033tx Ultrabook and issues with the Touchscreen and  Windows 8.1. Here is a document on how to troubleshoot this Touchscreen with Windows 8.1. Please start  at the top and work your way down. Please let me know if something does not finish correctly. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. If this does not resolve the Touchscreen try to perform a System restore. Please let me know. Thanks.

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RELEVANCY SCORE 46

i am using Lenovo Yoga 3 and after i downloaded Microsoft Office 2013 it stopped working. I tried going through the control panel and the human interface, tried enable and disable but it still didnt work. Also tried the Mouse and Touchpad setting but still nothing happened.Even if i use it as a tablet or at tent mode the touchscreen wouldnt work. I am very frustrated here. If anyone could help me with this issue i would highly appreciate it. Thanks

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RELEVANCY SCORE 45.6

Ever since I upgraded to Windows 10, my touchscreen stopped working. It does not even show up in UEFI test mode under components.The device driver is grayed out and says its not connected. I have checked services and start and stopped it, but still nothing I am aware that Win 10 changes a vew things but, the screen does not respond to touch at all.Please help..  

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RELEVANCY SCORE 45.6

My t560 running win7 pro has a touch screen. I used it regularly for most of a year for client presentations (so, please no comments about "are you sure it is a touchscreen"). Recently, it hasn't been working. Windows says I don't have a touch screen ("No Pen or Touch Input is available for this Display"). I am assuming it must be disabled somewhere or have driver issues (?), but I can't find a solution (or even a good description of what is happening). anyone have experience with this?

A:t560 touchscreen not working

Look under device manager and see if there is a problem device that is missing a driver.

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RELEVANCY SCORE 45.6

Hello, I have an HP Stream w/ a touch screen, but recently, it has stopped working.  I have tried all of the troubleshooting programs, but none have worked unfortunately.  When I look in the device manager under Human Interface Devices, the HID- Compliant Touch Screen doesn't even show up anymore, as it was randomly removed from my laptop.  I am just wondering how I can get it back, and why it doesn't show up anymore? Thank you.

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RELEVANCY SCORE 45.6

I seem to have a problem with my touchscreen not working.  I'm not sure what happened.  I tend not to restart my laptop right away after updates and one day it rebooted itself in the middle of the night and I woke up to the touchscreen not working. There doesn't even seem to be a HID device in the device manager, suggesting it's not detecting it for some reason. I know sometimes these devices are children of other devices (perhaps something to do with USB?), and I have some devices that say they cannot start as well. Any help if figuring this out would be appreciated. 

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RELEVANCY SCORE 45.6

Everything else is working fine, but the touchscreen has stopped working altogether. I tried a few basic things like goig into Device Manager but they said all was working correctly. 

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RELEVANCY SCORE 45.6

The touchscreen on my HP Pavilion 14-b141sa laptop stopped working yesterday morning. It was intermittently failing to register touch for a while but now it doesn't respond at all. It did this before a couple of years ago, but luckily I was able to fix it earlier this year thanks to a SoftPaq called SP63116. Now it has stopped working once again and SP63116 doesn't help when I run it. I tried all of the troubleshooting advice on this page, the official HP help page (short of fully reseting/restoring the system) but none of those solutions worked either.To be clear, I tried checking everything in device manager, hard reseting, reinstalling the touchscreen driver, installing all available updates, checking I had the latest BIOS and drivers (Couldn't do a component test; that option wasn't on my F2 start-up check anymore strangely...)And as I said, I tried SP63116 again but all it does, after going through the set-up screens, is flash up for a moment then disappear without doing anything. I'm suspecting because I used it once before/it's out of date. Any help? It's not the end of the world not to have a touchscreen but it is useful sometimes.(If it's at all relevant, the battery on the laptop is a bit old and is getting the message it needs replacing. I doubt that would be affecting it though)

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RELEVANCY SCORE 45.6

Hi All,I love my new Lenovo Yoga 14 ThinkPad. I got it just three weeks ago for medical school and it's been absolutely amazing for notes and research. However, whenever I charge the computer and attempt to use the touchscreen after using the pen on the screen, the touchscreen takes minutes to work again. This only happens when the computer is plugged into an outlet. It happens in both tablet mode and regular.  Has anybody faced this problem? I have an update to Windows 10 that's due to install but I'm suspicious that that won't fix the problem. Does anybody have any suggestions? Thanks!

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RELEVANCY SCORE 45.6

yesterday i was just using my laptop when its touchscreen stopped working, after a few minutes i started working and then it stopped working again, i went to sleep and in the morning it started working again, and then it stopped! i have cleaned the screen and when it does not work windows straight up denies that i have a touchscreen, can somebody help and it is a hp envy i7 laptop if that helps also i have noticed that whenever i turn on the laptop the touch works but only for a minute, i recently upgraded to win 10 and have faced a lot of problems due to driver problems my brother once tapped the back of the screen and it started working but for just a minute, i am really depressed but could someone help?

A:Touchscreen has stopped working

Hi @gamerslayer13,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen stopped working. I will be glad to help you. Please look at these Microsoft post.Touch screen is not working on Windows 10Touch Screen stopped working, Windows 10  Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 45.6

Hello. I got a Lenovo Yoga 720 last Black Friday (2018) and my touchscreen stopped working this May (2019). I love my computer, but the reason I bought it, the touchscreen, isn't working and now I am kind of disappointed in my purchase. I've tried Windows updates and driver updates, neither of which work. What should I do?  

A:Yoga 720 Touchscreen Not Working

Look in the device manager and see if you can find the touch panel.  Uninstall and repove the driver.  Reboot and see if you find new hardware.

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RELEVANCY SCORE 45.6

himy touchscreen is not working after reset

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