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System freezing during start-up in both normal and safe modes

Q: System freezing during start-up in both normal and safe modes

I have been spending the last 12 hours reviewing threads in this forum for solution to my issue with no luck. Start-up Repair has been run-all routines successful. System restore cannot locate any restore points, I have been unable to open explorer to download malwarebytes. sfc scannow completed verification phase but I am not sure if there are other phases beyond that that need to be done as well. I was able to run chkdsk and hardware diagnostics - no issues found.

Hardware related is my battery. I has lost it ability to charge. Could this be the source of my problem?

BTW when I start in mode the Windows Help and Support Window pops up for no reason but then freezes...weird. When I close it I get very limited functionality (windows explorer will open) and everything moves at a glacial pace.

Preferred Solution: System freezing during start-up in both normal and safe modes

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System freezing during start-up in both normal and safe modes

Hello welcome to SevenForums,

Please can you follow this this, i know its not related to your problem however i need to see the event log

So follow the instructions below

Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.

If your computer is not creating DMP Files please follow this link: Dump Files - Configure Windows to Create on BSOD

I look Forward to Helping you.

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I'm hoping someone here might be able to steer me in the right direction here. I have a situation right now on my 2006 Dell E1505 laptop (with Windows XP Home Edition) where I can't restart the computer. I have been getting BSOD'S for about a year, off and on.

Last night I got another BSOD and tried to fix it. It said: Driver_corrputed_mmpool. I've been getting this same message since last summer. I ran verifier.exe at the advice of someone online. Upon reboot it indicated a problem with iomdisk.sys. I removed the driver. (I figured this was from an old Iomega zip drive I had installed on the laptop about the same time I started getting the bsod's). Afterwards, I also did a search for that file name and removed two files. About an hour later I got the same bsod again. So, I restarted the computer and almost immediately a bsod came up.

I tried restarting the computer in safe mode and last best known configuration, but both times the bsod came up after selecting those modes.

I want to restart the computer and not lose any programs or files, and I don't have the OS disk, resource disk or drivers/utilities. Dell did not give me these when I bought the computer, so I called Dell this morning and they are mailing them to me in 2 to 3 days.

I did a bunch of research last night about this and came up with the following course of action. I'm hoping maybe some people here might be able to tell me if this is my best option:

1) To be safe and save any files fir... Read more

A:[SOLVED] BSOD, Can't start XP in safe or normal modes


You can view this document. It should help you get the data off your hard drive.
Use Ubuntu Live CD to Backup Files

How did you remove the iomega driver?

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I have a 4-year-old Dell 2400 running windows XP home ed. Today it started freezing on normal startup at the point where the windows desktop wallpaper is displayed. However, it never displayed any of the normal startup icons or any toolbars - which made it unusable. I next tried rebooting in safe mode. In this case, after signing on as prompted, the system froze upon displaying the black screen showing the "safe mode" literals on the top and bottom lines of the screen. This computer run the free Zonealarm firewall, Symantec antivirus, Spybot, and SafeEyes.

Any help is most appreciated!


A:Windows XP freezes in normal and safe modes

Hi Makjax, and welcome to BleepingComputer.Try using the Last Known Good Configuration.When the computer is starting repeatedly tap the F8 key, this should take you to the Windows Advanced Options Menu, once this opens click on Last Known Good Configuration (your most recent settings that worked).

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I'm hoping someone here might be able to steer me in the right direction here. I have a situation right now on my 2006 Dell E1505 laptop (with Windows XP Home Edition) where I can't restart the computer. I have been getting BSOD'S for about a year, off and on. Last night I got another BSOD and tried to fix it. It said: Driver_corrputed_mmpool. I've been getting this same message since last summer. I ran verifier.exe at the advice of someone online. Upon reboot it indicated a problem with iomdisk.sys. I removed the driver. (I figured this was from an old Iomega zip drive I had installed on the laptop about the same time I started getting the bsod's). Afterwards, I also did a search for that file name and removed two files. About an hour later I got the same bsod again. So, I restarted the computer and almost immediately a bsod came up. I tried restarting the computer in safe mode and best last known configuration, but both times the bsod came up after selecting those modes. I want to restart the computer and not lose any programs or files, and I don't have the OS disk, resource disk or drivers/utilities. Dell did not give me these when I bought the computer, so I called Dell this morning and they are mailing them to me in 2 to 3 days. I did a bunch of research last night about this and came up with the following course of action. I'm hoping maybe some people here might be able to tell me if this is my best option:1) To be safe and save... Read more

A:BSOD, Can't restart XP in safe or normal modes

Let's try this.Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.Double-click BlueScreenView.exe file.When scanning is done, Edit/Select All...then File/Save Selected Items.Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content and paste it into your next reply.Louis

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Hi guys,

I had an ugly run in with AntiSpyware Pro and I *think* it rewrote my registry, disabled my run32dll, and crippled my web browsers. I'm pretty sure I've cut out all the infected files at this point, but I still can't get exe's to run. I haven't tried to restore file associations in safe mode with DOS prompt yet but will try that and let you guys know how that turns out. In the meantime, I'm hoping some of you folks can help me out with this one since I'm trying to get the machine running ASAP since it's a work computer.

Anyway, what I was hoping to do was restore file association of exe's, so I can run a registry fixer and hope it would fix the damage done by the trojan. Is this a good idea?

Thanks in advance.

PS: I can't use that program to post the startup activity because of the exe issues. Also, run32dll doesn't seem to be working either...

A:Exe files don't work in normal and safe modes

Try the fix at Kelly's Korner.EXE (lnk and regfile) Fix for Windows XP - #12 on the left.Right click on it and save the .reg/.vbs file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry/run the script. You may need to reboot your computer for the changes to take affect.With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.

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So, I am having trouble with a computer running Windows XP. It freezes on the Windows XP page with the scrolling bar at the bottom. The bar scrolls, but nothing loads. When I try to boot up in any of the safe modes, it freezes at one of the files: "WINDOWS\system32\DRIVERS\AVGIDSEH.Sys" I can't load anything on the computer. Once, the hardware profile/configuration recovery menu popped up, and gave me a choice of one profile, but since I didn't know what it was, I pressed F3 to restart, but I still can't access anything. We don't have an XP disk, since someone had built the computer for us. Any help would be appreciated!

A:Problems with booting in normal and safe modes

hi, check this link as i think its whats going on with your computer , follow the guide in this link http://www.spywareremovalhelp.org/spyware-removal-help/how-to-fix-avgidseh-sys-errors.htmlquick link to the file to create the cd .http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=68967

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This is an old desktop with Pentium 4 3GHz, 2 GB RAM; running fine without problems.

I wanted to reinstall Avast 17.9 on it & did so. Avast uninstalled, reinstalled, virus definitions updated successfully; & system worked for 2 days normally.

Now, its unable to boot. Before showing Windows XP (loading green bars) screen it just goes black & just sits there; giving no errors.
While booting in Safe Mode, it just sticks on the Boot Options Menu screen & doesn't go beyond that.
While booting from CD it again sticks on "Boot from CD Yes / No" screen & doesnt go beyond that.

I am unable to try chkdsk, or any other tools as it doesnt boot from CD. What do I do please advise.
Thank You

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In a world of computer hurt over here. Earlier this afternoon I was using the Internet on my Dell PC (which is Windows XP) when I suddenly started getting tons of spam pop-ups. I would X out of them and keep going, but soon Firefox completely crashed and I was getting warnings of low disk space - impossible because I just cleared off several GBs - and other bizarre error messages. I also lost my wallpaper image and taskbar. My gut instinct said "virus", but before I could get back on-line the computer restarted on its own - but when it did, it went through the initial Dell logo boot-up and then settled into a completely black screen. I can Control-Alt-Delete to start the process all over again, and the green power lights are on, but nothing I do gets me past the black screen. I also am not able to boot up in Safe Mode.

After some research via laptop I have a feeling the PC may have the VUNDO.B virus - only thing is, I have no way to initiate a virus scan since I can't actually boot up.

After looking for the discs that came with the Dell, I found a slip of paper that says "your new computer does not require an operating system CD or drivers CD" - so I have no boot disk to work off of. I tried downloading one and creating a CD, but the PC won't respond to that, either.

I am really stuck between a rock and a hard place here. Naturally, I have tons of vital files that never got backed up, and at the very least I would like to get in to copy them t... Read more

A:Won't Boot In Normal or Safe Modes, Possible Virus

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Hi everyone, here is my problem. Yesterday, I noticed that my links are being redirected after I use search engines like google and yahoo in IE and Firefox. After doing some research on internet, I tried installing Webroot Spy Sweeper which never finished installing, and then I tried Spyware Doctor 2010 which didn't work properly. I decided to go to the safe mode to deal with this "redirection of links" so I used "msnconfig" and booted up my laptop in safe mode. Then, Windows Advanced Options Menue appeared but none of the options worked. Clicking (entering) on any of those options takes me to windows logo and the "loading" bar under it and then It takes me to the same menue. After trying every option available on this menue I tried using the installation CD that came with my computer but that doesn't work well. Right now I'm stocked in the Windows Advanced Options Menue where I can't boot up windows in normal mode or safe mode. I have a Dell XPS M140, and my OS is Windows XP Media Center Edition. I greatly appreciate any kind of help that you can offer me.Thx.

A:Windows doesn't boot up in safe nor normal modes! plz help.

Just an update and clarification. At this point no matter what I do, after restarting my laptop it takes me to the safe mode menue. However, none of the options in the safe menue works (when i click on any of options, it takes me to the same safe mode menue). However after restarting by tapping on F2 it takes me to the setup utility menue (I'm not sure if that's BIOS?). In this menue (with a blue screen) I tried changing my first and only preferences for the option "Boot Sequence" to "CD/DVD/CD-RW DRIVE" but nothing happens there whenever I put in my installation CD. Do you think If I try to reinstall XP using USB Flash drive instead of the actuall CD it would work?
*I am not worrying about losing my data since I have everything backed up on my external hard drive.

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I have a PC that locked up. Upon reboot, I only got a black screen with mouse control. I get the same thing when attempting Safe Mode, Sofe Mode w prompt, and last known good config options. I even atempted a repair install. I get the same result in all cases.

I suspect this was cause by malware but I cannot boot to fix. I need advise on what else I can try to get the machine booted so I can troubleshoot. Thanks in advance.

A:XP Home - Black Screen - Normal & Safe Modes

Have you tried tapping F8 and choose Last Known Good Config? See if you're able to bootup.

If this doesn't work and you really suspect Malware or Virus, you may post a new Thread in the Security forum, they are very good at this.

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Hi all,

I have recently purchased a new laptop: Samsung 700Z5A-S05 running Windows 7 Home Premium 64-bit. This is the first time I am using a machine running an operating system other than XP.
We use wired internet in our flat, with no problems on other machines, including my older laptop running XP.

I had issues with the internet straight away after switching the laptop on. It would connect for 30s or so and then dissapear. I disabled Internet Protocol 6, hoping that would help. However, the problem persisted. Problem did not dissapear when running the laptop in Safe mode with networking.

I thought the problem might be caused by some of the software installed by Samsung. So I reinstalled Windows and installed all the drivers from Samsung's support website. However, this hasn't solved the problem. I don't seem to be able to connect to the internet in normal mode at all and can only connect for a couple of minutes in Safe mode.

I would be grateful if someone could please advise on potential reasons behind the issue and any solutions.

Many thanks,


A:Wired internet not working in Normal or Safe modes on a new W7 laptop

Hi Viktor, welcome toSeven Forums.

Try deleting ALL network adapters in Device Manager, reboot and use Windows Update including Microsoft.

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Basics: Dell Dimension 2350 desktop with 1G RAM running on XP (home edition?). USB mouse, keyboard & printer connections. Wired 10/100 Ethernet connection. Printer is an HP DeskJet D2660.

What happened: I'm fairly certain this reflects the order of the actions I took and the resulting problems but it's been a long few days.
There was an intermittent problem with the printer (ie it was flashing lights and printed items would sit in queue but never actually print). The computer was also running VERY slow. I used the update feature in the HP software but it didn't resolve the problem. I then used the Device Manager to look for better drivers without success so I deleted the printer (from the printer window) with the thought reinstalling would fix the issue however the PC locked up during the delete process (due to the delete?). Soft restart wouldn't work so I hard booted the system.

When I restarted the system I got a blue screen in the boot process with a ialmrnt5 file issue which I researched and learned is a video problem. After several re-attempts to start the PC in normal mode I booted to safe mode and used the restore feature going back to the last date in which system was working. When I restarted the computer I got the same message so I restarted it to safe mode and disabled the video driver hoping on restart it would find and fix the issue. The computer then started to normal mode but in what looked like VGA (?), ie big granular charact... Read more

A:Screen goes black after the Windows logo in normal & safe modes

is the video card on board or a separate card also what are the specs of the card.

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Hello, My name is Kristi, I work from home on my computer, and I can say when I tured it off the other night from workin, it was fine, but now it wont let me do anything, it wont let me download anything to even scan it, it wont let me delete from my control panal, nothing, it wont let me do a troubleshooting from my coumputer, its like someone has taken completely over my computer, it wont let me nothing in securty, I evn went to safe mode and still nothing, I went to best buy at the Geek squad and they didnt know either unless they could take it in and I dont have the money for that, so one of the guys at geek squad gave me this site and said that i would get the help that I need,please help me, this is my computer is my income and I cant afford to take to anyone to get it fixed.Split from here: http://www.bleepingcomputer.com/forums/topic473049.html ~ OB

A:Computer won't let me troubleshoot, scan, download, or uninstall in normal or safe modes

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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I can only start Windows XP in the safe modes. I was asked by Broni to attach DDS logs and GMER log. I am unable to post GMER log because being in safe mode I can only get the screen reduced enough to show the scan button I am unable to get to the save button. Any suggestions to get that log saved to post it? I have found one other problem. I am unable to lauch Google Chrome. I can only launch Internet Explorer.The Prep instructions I was given to do all of this say to post the DDS Attach txt file as a ZIP file. I haven't found a way to do that the way things are running on this computer so I can only send it in the attachment form it let me save.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Owner at 11:49:18 on 2012-01-16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.894.569 [GMT -5:00]
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
uInternet Connection Wizard,ShellNext = hxxp://www.emachines.com/
uInternet ... Read more

A:Can only start Windows XP in safe modes

Hello kedwinbrohl , Welcome to Bleeping Computer.
My name is fireman4it and I will be helping you with your Malware problem.

Please take note of some guidelines for this fix:
Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
In the upper right hand corner of the topic you will see a button called Watch Topic.I suggest you click it and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Finally, please reply using the ADD REPLY button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.1.IMPORTANT NOTE: One or more of the identified infections is a backdoor Trojan. Backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to be used by the attacker for malicious purposes. They can disable your anti-virus and security tools to prevent detection and removal. Remote attackers use backdoors ... Read more

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This is my second time posting on these forums. I had great help last time for my problem and really appreciated it. Now i'm back with another malware, i tried to fix it myself with no avail.

My current problem has to do with "System Security." I think i got it while browsing a web site from a pop-up, i thought i had avoided it, but then System Security kept popping up, scanning my computer and saying i was infected with "Lsas.Blaster.Keyloger." My desktop background was also changed to a black and red wallpaper saying something about my computer being infected and that i need to fix it.

I tried fixing the problem by scanning with ad-aware and registry booster, i used both in safety mode because every time i start the computer in normal mode it either freezes or restarts moments after it starts loading up the desktop. In safety mode i also deleted:

c:\Documents and Settings\All Users\Application Data\13998594.exe



as well as the system security folder(s)

I checked:
but i didnt find it in there nor any other weird sequences of numbers.

So now, I am stuck with no idea what to do next because:
1) I can't start my computer in normal mode.
2) I can't run Malware bytes, Spybot Search and Destroy, and ComboFix in Safety Mode.

As of now, my computer is still freezing up or restarting as soon as it starts up in nor... Read more

A:System Security Malware + Computer freezing on start-up in normal mode

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I was working with Adobe After Effects CS3 on my Windows XP and it exported my movie as a 1GB big swf file for some reason. I figured, hey, After Effects has done worse, so I opened it. That completely locked up my computer and I had to hard reset it. I tried to restart it, but it gave me a blue screen STOP error so fast that I couldn't read it, then it reverted back to restarting. Now whenever I try to boot my computer, it immediately sends me to the Windows Advanced Options Menu where I can pick a number of booting options. NONE of the options I can choose from work. Not even Safe Mode or Last Known Good Configuration. They ALL start booting as a computer normally should, then it flashes the blue screen STOP error and starts restarting again, sending me back to the Windows Advanced Options Menu.

NONE of the options work! I cant get to the desktop no matter what, not even in Safe Mode. What can I do??

I have search all over the internet and other people have had the same problem, but no one seems to be solving it fully. I hope I can find the genius that can do this.

A:No booting modes (Safe Mode, Normal Mode, etc.) work!...

If you have a Windows XP CD you may be able to fix it. For details see: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx

Good luck.

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so, i turn off my computer last night. wake up, and it wont boot up.

this is the first time in months that i've had it off for a whole night.

so i try to boot up, it gets stuck at the loading screen. restart, same thing. since my processor is overclocked, i downclocked it to see if that could be doing it. still nothing.

try safe mode, boots fine.

so i try a system restore, still nothing when i try to boot up normally.

i was thinking about doing a repair with the install cd. but i think i've lost my cd key. its not with my disk, and im not sure where it could be.

is there anything i could do/check?


A:Freezing on normal boot, but fine in safe mode.

Download and use this, then you can do a repair.


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When I allow Win 7 to load normally, all actions are very slow. Takes 15-20 sec to bring up Google in newest Explorer. Frequently hangs-website not responding. If I load system in safe mode with network support, runs very fast (1-2 sec ot open Google) No hangs. I get error message with normal load to run CHKDSK but when CHKDSK starts, a message appears that CHKDSK is terminated. I have gone through a complex process using a emergency restart disk to start CHKDSK from a command line and the response is not normal. My computer is a Lenovo T60.I have completed memory check and it is good.

A:Win7 Very slow normal start, Safe start with Net -fast

Hello Buddypup and welcome to Seven Forums.

Couple of things you can try. If you haven't already done so, run a full scan with your anti-virus of choice. Even if it comes back clean (no malware found) I'd then run an on-demand scanner like Malwarebytes, ESET Online Scanner, SuperAntispyware, etc. I'd next perform some basic "housekeeping" chores by running Disk Cleanup and Disk Defragmenter. If you're still having issues I'd move on to a Clean Boot (AKA: Clean Startup.)

Troubleshoot Application Conflicts by Performing a Clean Startup

And finally, I'd look through this troubleshooting guide prepared by one of the Forum experts. It offers some additional things to try.

Troubleshooting Steps for Windows 7

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So the other day, i was watching a video on my computer and the entire thing just white screened and died,
Then when ever i started it, it would blue screen, then start the whole thing again,
So i re installed windows, and after i reinstalled it will now only start in safe mode, this is the start up screen, as you can see there are some mistakes in the writing.

Even when i tell it not start in safe mode it does.

So my friend talked me through resetting my motherboard bios, but it will still only start in safe mode, i have disabled it in control panel.

This is what it looks like when i unplug the harddrive and turn it on, so it isnt a problem with my HD, so i was wondering if i could reset my motherboard to factory defaults, my motherboard is an asrock 970DE3/U3S3

A:PC will only start in Safe mode even when i tell it to start in normal

Yes, you should be able to reset the bios for the motherboard to defaults. But to do that you need to get into the bios and find the section that has reset to defaults button.

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I have a Toshiba Satelitte and I had a problem with my Google toolbar so I used my recovery disk to repair the system. I didn't erase the hard drive, but I had to reinstall all of my programs. It worked as far as I could use the Google tooolbar but a error message still came up. I can't remember it exacltly but it was something like winn32.dll and I can't remember the rest. Now 3 days later I can't even get on my computer. Every time I boot it up it acts as though it wats to start but the screen keeps flickering. I hit the F8 key and tried every option on the menu and it won't boot up an any of them. What can I do?

A:XP won't start in normal or safe mode

can you boot to command line?

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I'm having some trouble starting Windows. First I was having trouble with booting into safe mode so I done some Googling and I found this page and tried it Can't run Safe Mode on Windows 7? - Microsoft Answers now not only can I not start my PC in safemode but not in normal mode either, with checking the option for safe mode in msconfig it now keeps trying to start my PC in safe mode over and over again. I also cannot start my PC with the last known configuration.

I tried repair my PC with my DVD but that cannot fix it. There is no system restore point or recovery saved.

I really need help can anyone help me?

A:cannot start pc in normal or safe mode

Your PC doesn't boot at all to windows? How far did it get? Did you do a repair installation, or a startup repair?

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Windows Vista Ultimate

When I woke up this morning I tried to use vista but explorer and desktop were not responsive. When I right clicked I would just get an hour glass with no response. I was forced to hit the reset button.

Now after logging back into vista I have a major problem. Anytime I try to start a program (example firefox, IE, vlc player, anything) they just open up and immediately close when viewed in the process list.

Fortunately I can run all my programs just fine in safe mode (i'm in safe mode now).

Any advice? Think its a virus or corrupted files?

A:Can't start programs in normal but I can in safe mode.

Have you tried running System Restore?

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Hi, I am running a Windows XP SP2. I was trying to install macdrive 7.2.2 (trial) (http://www.mediafour.com/products/macdrive/) After the install, it asked me if I wanted to restart now. I chose yes. Soon after, my computer went to a blue screen. I tried to reboot. The desktop came up and was loading when it blue-screened again. When I tried to reboot again, my computer hung at the windows logo for a long time, then got to the logon screen. When I type in my password and press enter, it blue-screens again. I tried rebooting a couple more times and it did the same thing. Then I tried rebooting in safe mode, but that hung at the windows logo also. Both "safe mode with networking", and "use last working windows configuration" do the same thing.

The BSOD says:

*** STOP: 0x00000022 (0x000F00CF,0xEC66E7CC,0xEC66E4C8,0xF82F3154)

*** MDFSYSNT.sys - Address F82F3154 base at F82BB000, DateStamp 48863529
I've a Dell Dimension DIM 4700 with 512 mb RAM, 2.79 GHz. XP is Home Edition SP2 2002 version. The hard drive capacity is 71.7 gig.

I ran some hdd diagnostics. My hdd manufacturer's diagnostics tool said "passed." Memtest86 said "pass complete, no errors."

I've tried typing FIXBOOT in the recovery console on my Windows installation disk. No luck.

I do not have a recent backup, and while it would not be catastrophic to lose what's on my hdd, I would like to avoid it. I also have not used the system restore. I know, I... Read more

A:XP won't start in normal or safe mode after BSOD

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Yesterday, I added malware bytes protection and also last night installed avg 2012. Ran scans, everything was moving faster. Shut down last night...and this morning windows will not come on in normal or safe mode. When try to start in safe mode it says STOP: c0000135 program cannot start %hs is missing. On another post with similar code it had a link to put on usb drive and to put in infected laptop and restart with f8. When I did that it said no bootable partition in table. When usb is not in it just goes back to stop message. I have a dell inspiron core i3 (I don't know if that matters). I have tried running restore to previous time and it did not work. when i click on repair it goes to the launch window or start in safe mode option. I am really hoping to restore without losing info on computer. All my pictures and itunes are not backed up. Any ideas?

A:Windows 7 won't start in normal or safe mode

My son just told me he ran combo fix yesterday after reading somewhere it gets rid of security alert virus....he said he never uninstalled it...I don't know if that comes into play. He said that it was restarted a few times after and it still worked fine.

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I own 2 laptops and a pc.
The laptops both live on the charger and pc with the wifi box is in my room.

One of the laptops won't connect to the wifi. Says "local access only".
How do i fix that?

My pc is failing to turn on. It starts up normally then blanks to the black screen, grey border, white words where options like safe mode. I tried every mode it has cause it fails and goes back to that screen. Multiple times. I even shut the pc down and tried replugging everything. Letting it cool down if need be, but, nothing. Still the same.

If exact model names are needed i'll edit this.

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I have an Acer laptop, with Windows XP Home Edition, Service Pack 2, and it didn't have anti-spyware for about a year. Then it got infected with spyware and adware. So I put Mcafee on my computer, which seemed to clean up all my viruses (except for some that it only partially removed, but which didn't bug me). Then a week later my laptop crashed (first blue screening and giving me a stop message for 1 second which i didn't have time to read). It rebooted getting as far as telling me to diskcheck which I skipped, and then crashing (with same blue screen as last time). It rebooted again getting to the same place, this time I allowed the diskcheck, and it still crashed. I tried starting with last good configuration and it again got as far as disk check (tried twice, once allowing and once skipping disk check) and it still crashed. I tried starting it in safemode and it started loading drivers, got as far as mup.sys then told me to "press Esc to skip loading Stpd.sys", I did, and it froze. I manually rebooted retried safe mode, it got as far as mup again, asked me same thing as last time, this time I didn't press Escape and it froze again.
I took a picture of the blue screens I was getting on my phone, and downloaded it to another desktop I have at home, and got a stop message of:

*** STOP: 0x0000008E (0xC0000005,0xBF841D43,0xF86A4AEC,0x00000000)
*** win32k.sys - Address BF841D43 base at BF800000, Datestamp 45f013f6

After not managing to bo... Read more

A:Windows won't start in normal or safe mode


For all the minidumps that were in my working copy of windows (all except the first, probably describing dumps that happened on the failing Windows while my working Windows was installed), it found all the symbols it needed and blamed win32k.sys (just like the stop message, and something about drawing a rectangle, probably to do with graphics). Exact wording as follows:

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Documents and Settings\Daniel\Desktop\MINIDUMPS\Mini041707-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Windows\Symbols
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d4000 PsLoadedModuleList = 0x80557620
Debug session time: Tue Apr 17 07:30:51.343 2007 (GMT+2)
System Uptime: 0 days 0:00:13.890
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* ... Read more

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I have a Dell Inspiron 1525 with Windows Vista - Saturday my computer booted up just fine I downloaded a couple of clean up programs and tried doing to many things at once and froze my computer. I forced it to shut down and now it wont boot up at all. I ran the start up repair several times and sometimes it wouldn't find a problem but most the time it told me that it couldn't automatically fix the problem. I've tried booting up in safe mode and it doesn't boot. I've tried restarting with the last known good configuration and that doesn't work. I don't know how to do system recover or if I can even do that. I have also tried using the installation CD to repair it and that doesn't work either. Is there any hope? Is this something that can be fixed without losing the stuff on my hard drive?

A:Vista won't start in either Safe/normal mode

Your primary concern seems to be your stuff. Save your stuff and then we will see what can be done
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

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hi, i started to load a program and then windows froze and went to a black screen and stopped dead. turned off computer and tried to reboot and nothing. hit f8 key, tried to boot in safe mode and nothing, tried restore and nothng, tried safe mode again and it started to run but stopped dead at following:

windows\system32\drivers\viaide.sys and sat there.......

can not get into the command prompt, can not use last known good configuration andcan not restore

system came preinstalled and i do not have a windows xp home edition disk to repair

is there anything i can do ??????

A:Windows will not start in normal or safe mode

You are not giving us much to work with such as what programs you were trying to download when you got the message. Viaide.sys - Generic PCI IDE Bus Driver:
Control Panel> System> Hardware tab> Device Manager> Check the status of this device. You may need to troubleshoot from there.

IF you cannot get into the system, you are going to need to get into the BIOS right after the logo loads by pressing the appropriate key for your system right after the logo, before the place when Widows would load. Once in, change boot sequence to boot first from the CD, next from the hard drive. Put the Widows XP CD in and access the startup> see if you can boot into the Recovery Console.

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I have a desktop that a friend of mine built for me a few years ago. It has a pirated copy of windows XP, so if I need to get advice elsewhere because of that, let me know. I have not had a major problem with the system until now. My friend has helped me with it when I have needed him, but I now live in a diff. City and it is harder. Anyway, here's the situation.

Since I am not very IT savvy, I am going to describe the startup as a series of screens.

Screen 1:
Copyright(c) 1996-2003 NVIDIA Corp.
128.0 MB RAM

Screen 2:
American Megatrends Released 10/08/2003 AMI BIOS (c)2003
P4VT8 BIOS P1.10 ACPI Compliant BIOS
Intel(r) Celeron(r) CPU, 2.40GHz (100x24.0 CPUID.......
F2: Setup F11: Boot Menu ESC: Skip Memory Test
Auto Detecting........

Screen 3:
VIA Technologies, Inc. USA VT8237 Serial ATA RAID BIOS Setting Utility v2.01
Copyright(v) VIA Technologies, Inc., All Rights Reserved
Scanning Devices, Please wait...
Press <TAB> Key into User Window!_
Serial Ch_0 Master: no device
Serial Ch_1 Master: no device
Screen 4:
(Black screen with white text and a double white line border appears for only a split second)

Screen 5:
We are sorry, but Windows did not start successfully...

-Safemode with Networking
-Safemode with Command Prompt

-Last known Good Configuration
-Start Windows Normally

When I select "... Read more

A:Windows failing to start (normal or safe)

Just *bumping* this thread, hopefully someone can help me? If not, please let me know why.


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For about a week now, my computer has been very slow on start up in normal mode and will freeze constantly during use, the only remedy being to just leave the computer alone for a half hour before it unfreezes. I've updated and performed full scans using SUPERAntiSpyware along with Malewarebytes Anti-Malware several times (and ten minutes ago) without any dangerous files being detected.

I have windows 7 and I'm currently running in safe mode with networking, though it appears that I cannot install/uninstall programs?

Any help is much appreciated, if this is malware I would like to quickly fix it before my computer becomes unusable.

A:Very slow start, freezing in normal mode

HelloThis infection changes settings on your computer so that when you launch an executable, a file ending with .exe, it will instead launch the infection rather than the desired program. To fix this we must first download a Registry file that will fix these changes. From a clean computer, please download the following file and save it to a removable media such as a CD/DVD, external Drive, or USB flash drive.FixNCR.reginsert the removable device into the infected computer and open the folder the drive letter associated with it. You should now see the FixNCR.reg file that you had downloaded onto it. Double-click on the FixNCR.reg file to fix the Registry on your infected computer.Please download aswMBR ( 511KB ) to your desktop.Double click the aswMBR.exe icon to run itClick the Scan button to start the scanOn completion of the scan, click the save log button, save it to your desktop and post it in your next reply.Please download TDSSKiller.zip and and extract it.Run TDSSKiller.exe. Click on Change Parameters Put a check in the box of Detect TDLFS file system Click Start scan.When it is finished the utility outputs a list of detected objects with description.
The utility automatically selects an action (Cure or Delete) for malicious objects.
The utility prompts the user to select an action to apply to suspicious objects (Skip, by default). Let the options as it is and click ContinueLet reboot if needed and tell me if the tool needed a reboot.Click on Report and post the cont... Read more

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I have an HP Pavillion 553W and my husband thinks he is a computer technician at times and messes things up. He for whatever reason tried to install Service Pack 2 on our computer yesterday and when we tried to get on the computer this morning it will not open in normal or safe mode. IT tried to start up goes to the HP screen then to the XP screen and starts over again. Any help would be appreciated.

A:Help Computer wont start in normal or safe mode

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As the subject says, my laptop will not start up in normal or safe mode, I have tried to enter Safe mode with command prompt to run chdsk but it still restarts. I turned off auto restart and this is the BSOD STOP error I am getting.

STOP: 0x00000024 (0x00190203, 0x825827D0, 0xC0000102, 0x00000000)

A:BSOD, computer will not start in normal or safe mode

you may want to start with first trying to get your data off the disk. See How to recover your folders/files when Windows won?t boot

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This started out as somthing i thought i could handel. Not long after startup the system shuts down and says it was initiated by NT AUTHORITY/SYSTEM. "Windows must now be restarted because the DCOM Server Process Launcher service terminated unexpectedly." I thought i would be able to get rid of this by installing adaware and removing it that way. (I have no antivirus installed on the computer, i know im stupid, im sorry, please dont turn this into a 'your an idiot' thread ) so i downloaded adaware on another computer, burned it to a disk, (because the internet didnt work anymore on the infected computer) and figured i could install it. Well that didnt work. It would not let me install, i got about half way and it gave me an error. I attempted to start it in safe mode, and it just froze. a couple tries of that left me in a worse spot than i was. I did also try restoring it to a previous point, but it wouldnt let me click the next button....that weirded me out. Now the computer wont start, it keeps giving me a blue screen. then restarts itself. I hope i gave enough information and i hope someone can help me. Thank you for any help!


Sorry i have windows XP SP3.

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I'm using a Toshiba Laptop(L750-X5317) with windows 7 home premium. Last week while starting the laptop, it got stuck at "Starting Windows" screen. I then switched it off and restarted it again. It asked for "Start up repair" or "Start windows normally". I chose start windows normally. It started fine. Later on i didnt face any problems that day. Everything was normal. The next day again the same problem.

I chose start up repair. But it couldnt find any solutions. I tried to run it in Safe mode then. It gets stuck at "loading screen" every time. Then i tried clean boot method. Didnt work.
When it gets stuck at Starting windows screen and I turn d power off n switch it on again and select start windows normally, it works fine.

Then I tried this method:
" Sounds like you have hard disk errors. Use Advanced Boot Options to select Repair Your Computer and get to the System Recovery Options. Then select the command prompt. Do the following:

chkdsk /r c:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:"

There were no errors in any other drives except the f(i.e volume label/ OS installed drive) It starts "Inserting an index entry with id xxxx into index $SII of file 9." After completing it says: "Repairing the security file record segment. 165376 file SDs/SIDs processed." And stops after that. I dont know what to do next. Should i just reinstall ? Please Help !

A:Windows 7 gets stuck during both Normal and safe mode start up


Do a system restore

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I noticed a problem with my mcafee real time scanning and firewalls earlier today (kept turning off) and thought I might have a virus. My intentions as to download superantispyware, update it, then restart in safe mode to scan my computer to check for viruses. I got as far as the restart and now my computer won't restart in normal mode or safe mode. In both cases it stalls on the startup screen. I tried windows startup repair, but that stalls also. Any suggestions or options?

A:Dell desktop won't start in normal or safe mode

Welcome to the forums!

Do you have a windows 7 disk? If so, start and keep tapping F12 to boot from DVD. Choose recovery options, then command prompt. Type C and hit enter. Type dir then hit enter. Make sure you're in the right drive (it'll show windows, users, program folders etc.) Then type chkdsk/r and enter it. That will run check disc and depending on your drive size, take approximately and hour more or less. When thats finished type bootrec.exe/fixmbr and enter it. When its done reboot and try safe mode again.

If you don't have the dvd you can try hitting F8 and pick repair your computer and do the steps above. if you dont have that you can get a copy by following the links in this tutorial and use your coa sticker for the activation. (just click on this link and scroll down to the link for the download) : Clean Install Windows 7

Hope this helps!

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Win 7 pro
Asrock w/AMD A6 w/GPU
Nothing external
SSD as boot
2 mirrored drives and an additional drive

Machine has been up and running for a long time.
I assume/figure that since it runs in safe mode that there is some sort of driver error. Unlike all the people that say 'I haven't changed a thing' I have changed something.

I took a PATA HD (20 years old) and used a SAbrent IDE > USB connector to attempt to get the data off the HD. It did not work. Device mgr does not install the connector as a device but it did install the HD in device manager. It did not work, I assume, because W7 cannot read the file system of the ancient drive.
PC seemed to work fine...I shut it down and unhooked the connector. Left it off because of thunderstorms.
Fired it back up and problems. At first I could boot up and it would work for a while.
I tried repair etc...and restoring but nothing is working.

I have looked in dev mgr and the drive is no longer there. I don't see any errors in dev mgr (in safe mode)

The stop error was 0x0000007E - I don't have any more information at this point.
Guess I should go read the sticky at the top of this sub-forum now Probably should be checking out the error file and posting it...

A:Win 7 Pro - OK in safe mode, instant BSoD in Normal Start

Hi ChrisPbass.

Boot into Safe Mode and supply the necessary data following the Blue Screen of Death (BSOD) Posting Instructions.

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Hi my problems started last night when I tried to open my laptop (Toshiba Satelitte A300 on Windows Vista)*
In normal boot up the screen loads fine up to Please Wait...*
I left it on until this morning which by then the screen had turned black and nothing was clickable.*
I cannot start up in Safe Mode either as the same thing happens.
Occasionally when I try and boot up it tells me the C disk has something wrong with it and is fixing it.
A warning saying this file is corrupt and unreadable left me with a flickering screen which fluctuated between black and the vista background.
I did manage to log in once though my desktop soon froze and I had to shut my laptop down.*
Startup repair cannot detect any problems. I did restore Windows to an earlier date with System Restore but that didn't do anything to help and when I tried to restore the system to an even earlier date the Catastrophic Failure sign comes up.

I really am out of ideas apart from restoring to factory settings.

Someone please help.

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I have vista 32bit home premium. Here is the link to the specs page for the machine.

HP Pavilion Elite m9150f Desktop PC Product Specifications HP Pavilion Elite m9150f Desktop PC - HP Customer Care (United States - English)

I have bitdefender internet security 2012 installed and no overclocking or customizing.
I am a newbie when it comes to PCs and anything therein.
March 1 I updated vista, bitdefender, and downloaded kies for samsung galaxy s 2. i was on the pc for a couple of hours and went to sleep with it off. I turned it on the next day and it took 30 minutes for it to even get to the desktop. Although I could do ctrl+alt+delete and that would show as well as the task bar. When i open the task bar, i found that the processors were not active and barley any ram was being used. Which i thought to be weird for a startup sequence.

I restarted in safe mode and it came up like normal in 2 minutes and i rolled back a few days with system recovery which didn't help. I also uninstalled kies program and that didn't make a difference.
I am just very confused and frustrated at this problem any help would be appreciated.

A:strange start-up in normal but fine in safe mode.

I know you said you uninstalled Kies but, run msconfig.exe and look in the Services and Startup tabs to see if it's still there and enabled.

While there, you could also set up to do a clean boot to see if any other program might be causing the problem.

In the services, checkmark the box for hiding the Microsoft apps and then disable the rest.

In the Startup, disable everything.

Reboot and see if you get the same problem.

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I have a HP Laptop Pavilion dv6. It has Windows 7 Home Premium x64 on it. When I hit the power button and let it turn on normally, it gets to the Windows 7 boot splash screen and gets stuck there for about 20 minutes. Sometimes it turns on completely, sometimes it will restart at that point then I am stuck waiting again after that.

I can boot into safe mode, and I am in pretty quickly. I have done a hard disk defrag to see if that helped anything and it didnt. I did a hard drive test through the bios and it said the drive was fine. I also did a memory test and that was all good. I tried the startup repair tools, and it came back with no errors found. Im stuck now.

Any ideas?

Thank you!


A:Computer takes about 20 min to start up normal. Fast on safe mode.

Have you had any viruses recently? Try scanning with malwarebytes anti-malware Malwarebytes : Free anti-malware download

Also, is the PC running at normal speed once it's booted.

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Im new here so im sorry if this isn?t the correct place to post this.

So lately this is what?s been happening, everytime i boot in normal mode i wait for the progams and things to load up but everything seems so slow and after some minutes after i click on something to do anything the pc simply freezes, no Blue screen of death. It just freezes and i can?t control the cursor anymore,

I?ve tried waiting for like 30 minutes but it just stays there forever, only solution is to switch off the laptop on the button.

Im writing this in safe mode with networking and that?s how i have been able to use my laptop lately(in safe mode) because like i said before, it just won?t work right on normal mode.

I runned sfc/scannow and it said that no violations were detected, but for some reason i can?t open the CBS.log file to show to you, i typed findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt in the cmd but it won?t open the file, im not sure if im doing it the right way.

I would like you too tell me what information you need because im new here and im not sure, i have my system specs info in my profile if you need.

Thank?s in advance.

A:System keeps freezing at normal boot after 3-5 minutes

When did you last:

Do a thorough anti-virus scan?

Anti-malware scan?

Look at processes in Task Manager?

Look at Resource Monitor within Task Manager?

Look at the startup tab in msconfig?

Look at non-Microsoft services in the services tab of msconfig?

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Hey guys:
My aunt gave me her laptop to look at.  Unforturnately, I can't seem to look at much because it keeps freezing no matter what I attempt to do.  It gets to the Starting Windows screen with the Windows logo and then the hdd light turns off and it's frozen.  Same with Safe Mode.  The startup lines start scrolling by and then it freezes up.  I tried to let Windows Repair try to do its thing and that also freezes on a black screen.  Not sure what I can do besides reload the OS? 
It's a Dell Inspiron 15 (1564) laptop running or should I say, "Not running" Windows 7 Home 64-bit.  4gb's of memory.
I am at a loss here.  Do you think it's time to reload the OS?

A:System freezes before entering Windows in normal and safe mode?

Try doing a Startup Repair on that computer...

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Hi guys,
it is my first time to join to this forum. I really need the solution of my laptop Problem. I Have my
Gateway EC38 and it has been
freezing while I am using in normal mode.
But in Safe Mode works well. I tried uninstall my video card driver and also my sound card but nothing works. I also do
sfc/scannow in safe mode/safe mode with command prompt, but yet it says I have corrupted file but he doesnt show any file. I check in log file but I dont understand much.
Im always maintaining my laptop hardware status specially ventilation and change every year the cpu thermal gel.
Please help me find solutions to this kind of problem.
My Laptop Details:
Windows 7 64bit
x64 Base processor
factory OS windows Vista
Processor: Intel Centrino 2

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My laptop is slow to boot and will run for 5-10 minutes in normal mode before it freezes and the mouse cursor disappears. At this point it will be completely frozen and I must hold the power button. In safe mode, it seems to run fine without any issues. I have gotten the BSOD twice with this problem, but never long enough for me to actually read what it said. If it makes a difference, my battery is nearly dead and I have to leave the laptop plugged in almost always.

The following symptoms could be entirely in my head...but I figured I would just give all of the information. I think I hear a slight ticking noise on startup and it seems like the fan is working overtime.

The requested .zip file is attached.

Thank you very much for any help. I'm willing to upload any more information you need if you'll tell me how to do it, I'm not overly computer-savvy.


A:all good in safe mode, freezing in normal mode w/ occasional BSOD

Welcome to the Seven Forums.

While we await a BSOD expert to take on your thread, maybe you can work thru these steps...
Troubleshoot Application Conflicts by Performing a Clean Startup
...since you mentioned that thing work in the safe mode.

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Greetings and Felicitations!
I have not been here in a while and have negelected to provide help to other users that may be experiencing issues like I have, so here are my efforts to recover my infected computer so others may read and know of it. (Note that this computer is Windows XP which I know is outdated, but I do not have the money to upgrade.)
I was playing a game that I recently reinstalled. I noticed that the game was unusually laggy and would end up crashing unexpectanly after about 10 mins to an hour. Now I have played this game on this computer before in the past and it NEVER did this. I figured something must be up so I scanned the computer with trusty old Malwarebytes and used CCleaner. It found a few things and it removed them successfully. Then after a couple of days, I must of acquired a rootkit and apprently Malwarebytes did not find a rootkit from before (I do not believe I had that option checked). So I began to get strange pop up ads on my computer even while playing a game and not using the internet. I booted into safe mode and had Malwarebytes scan the computer. It found some things and removed them, but then when I restarted the computer it would not boot into normal mode. I decided to reboot back into safe mode, but it would not boot into safe mode either.
I then figured that something must be wrong with one of the system drives. I booted from the windows operating system cd and went into the recovery system. I told it to perform ... Read more

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Okay i got a virus some how dont know how that really isnt relevant surpisingly.
i noticed it because avg picked it up and i then qaurentined it.
afterwards i used Four diff AV programs just to verify it precense.
All three found it in the exact same place under the same name and all that.
so i rebooted in safe mode, and proceeded to delete it.

I deleted the actual file, which was annoying like usual...
i had to right click on the .dll and go to the properties and remove all the permissions.
Very pety and frustrating... anyways after i deleted them,

I ran the same Four AV programs and they picked up nothing.
then i ran a specific scan with avg, only in the "system volume information folder"
i would have deleted it from there it manually, but it take like an hour,
to go through all the CMD crap, and changing variables, anyways..
it picked it up in there as i hoped it would, i then deleted it from there

afterwards i defragged my whole machine to make sure there wasnt pieces of it anywhere
after the defragging was done, i scanned again w/same 4 AV programs & found nothing
OBVIOUSLY it was gone lol.
i rebooted the system and let it boot up normal this time

when it started up in normal mode after i did all of the above it seemed pretty happy...
keyworrd there "seemed" i waited a lik for the startup programs to load.
gave um a lil extra time just in case i clicked on my computer for the first thing
i was gonna check C:\Windows\sy... Read more

A:freezing at startup after logon in normal mode (not safe mode)

im not going to bump this yet,
but i really need someones help i have to already explain today now why i am a day behind on my paper,
i really dont want to have to explain to my of a professor why i am two or three days behind, for obvious reasons something along those lines lmao

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2 days ago my computer randomly froze up when I had a few chrome windows open and a few other applications. The mouse can move around but nothing on the screen is responsive. I figured it was a one time thing and forced shut down and rebooted. It again froze up about 3 minutes later and now every time I use it it freezes from within a few minutes of logging in to up to an hour. Even if I just log in and don't touch anything it will freeze at some point in time. Last night I used it for 6 hours and thought everything was fixed but when I woke up it was again frozen. It also seems to be lagging a little when opening new tabs and applications which it never did. It works fine in safe mode and stayed on for over 24 hours with no problems.

Dell Vostro laptop
3ghz 2GB RAM
250GB HD 50% full

What I have done:

Restored to a date of last week when everything was working - didn't help
Ran updated versions of AVG and Malwarebytes - clean and didn't help
Turned off all start up items in MSCONFIG - didn't help
Turned off all non microsoft services in services in MSCONFIG - didn't help
All the drivers in my device manager seem to be working as I see no exclamation points or anything

I googled around and tried to figure it out on my own but can't seem to figure it out so if anyone has any ideas I would love to hear them. If you need any more information please ask and I will provide. Hope it was clear and concise.


A:XP freezing in normal mode working fine in safe mode

Please check the Event Viewer to see what errors are showing up at these times. Each error has a date and time.Go to Start> Run and type in eventvwr.msc then press Enter.When the Event Viewer opens click on Applications in the left pane. If you double click on an error a description of the error will open. Click on the copy icon, (the copy icon is highlighted with the red square in the picture below), once this is done you can right click and paste this description. Please post the error description/s in your next post in this topic.

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