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Dell XPS L321x trackpad issues

Q: Dell XPS L321x trackpad issues

Hi all,

I am having intermittent trackpad issues on Windows 7 with my Dell XPS L321x ultrabook with the trackpad freezing mid-use or not being responsive after turning on the laptop (requiring multiple reboots to resolve).

The freezing is sporadic which makes me think that it is a possible driver issue - I'm using a slightly older version of the trackpad drivers which seem to make the problem occur slightly less frequently compared to the most up-to-date ones.

Can anyone advise how I might identify the exact problem and correct it?

Thanks

RELEVANCY SCORE 200
Preferred Solution: Dell XPS L321x trackpad issues

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Dell XPS L321x trackpad issues

Hi Welcome to Seven Forums .. Which Driver are you using ? ...

Where did you get the Driver from ?

Have you tried the Latest Driver from the Dell Website .. ?

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RELEVANCY SCORE 66.4

Okay, so this just started happening tonight, but my trackpad and touchscreen on my XPS 15 9560 aren't working like they used to. I've had this laptop for about one and a half months and this is only happening now. 
Whenever I use my trackpad, be it using one finger to navigate Chrome or to select files, the trackpad randomly registers my one finger navigation as two finger scrolling and scrolls down the page. If I'm actually scrolling with two fingers on my laptop, sometimes the trackpad will register this as two finger zooming and will resize the webpage. Sometimes it will even register my two finger use as a three finger gesture and minimize my open windows. I don't know why this has started happening, and why only now, but it has made my trackpad unusable and I can't seem to do basic navigations anymore. 
My touchscreen is also starting to konk out on me. It just plain stops working. I can touch it once, and it will register, but then any more touches won't register. I can't scroll with the touchscreen and it becomes unresponsive. 
This is my only laptop and the laptop I will be using for the next four years. I'd really appreciate help in fixing these issues. Thanks.

A:Dell XPS 15 9560 Trackpad and Touchscreen Issues

Hi massimoabad,
Thanks for posting.
Since your system is so new, you should take advantage of the warranty you paid for.  Please run the system diagnostics by pressing F12 at startup, make notes of any errors, and contact Dell Tech Support: You can contact them at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session at: http://dell.to/2v4snVm

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RELEVANCY SCORE 66.4

Hey all,

Just thought I would toss it out there. I have finally got all device drivers loaded for the Dell XPS 13 Ultrabook. I wanted to thank the crew here for the help on the driver package for the display driver (Intel 3000 Driver).

Just some crazy stuff like the auto dimmer on the screen was always lowering the screen display to its lowest level. To fix this I disabled it in the advanced settings in the power management area of the control panel.

I just wanted to get peoples thoughts though. The mouse driver while loaded including tray icon is only partially working. The multi gestures don't work at all, the side scroll doesn't work and it makes the unit much less functional.

Am I stuck waiting for a new driver or is there anything that might be able to be tweaked to get it working better? It is Cypress Trackpad (ACPI\VEN_DLL&DEV_052E) running driver 2.3.6.25.

A:Dell XPS 13 Ultrabook Blows on 8, Trackpad Issues

Hi EricW,
I have found two newer drivers than your current one, give them a try and see whether it solves the problem for you:

Drivers and Downloads | Dell [United States]
Drivers and Downloads | Dell [United States]
HTH.

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RELEVANCY SCORE 65.2

I have removed the original Win10 and reinstalled from scratch Win8.1 Pro on my Dell xps 13 9350. I have downloaded all the possible drivers from the official "Dell driver download" page and run them all in the order suggested. Also the BIOS is updated. However, there are still several devices not recognized: 1. There is no Win8.1 driver for the trackpad. The one of Win10 is not compatible with Win8.1, so the trackpad is currently recognized in the device manager as PS/2-compatible. Moral: the scroll function does NOT work!! 2. Under "other devices" I get two "PCI data acquisition and signal processing controller" icons and one "unknown device" flagging "there are no compatible drivers for this device" 3. After installing the latest drivers (February updates -not sure which one in particular created the problem) I now get also under "IDE ATA/ATAPI controllers" and icon with "Standard SATA AHCI Controller" flagging "this device cannot start. (Code 10)" While I can live with 2. and 3., the issue 1. with the trackpad is VERY annoying, and it would be great if Dell would provide a driver for it (btw., this model is now more than 3 months on the market). PS: the February update seems has fixed part of the problems with the WiFi and with mouse. I could solve them temporarily in January by installing other drivers of another model (Dell xps 15 9550), in particular these two: Communications_Driver_G1... Read more

A:Dell xps 13 9350 downgrade windows 8.1, trackpad not working and other issues.

Hope this helps for items 1 and 2, not sure about item 3...
For item 1, have you tried using the Windows 7 touchpad driver?  Download link below.  When you run the downloaded Dell Update Package, choose Extract (not Install), and create a folder to extract the files.  Then right click Setup.exe, choose Properties, then click the Compatibility tab, and then check the Compatibility box and choose Windows 7.  This should allow the driver to install successfully.
For item 2, you'll need to install the Serial I/O driver, which isn't listed for Windows 8.1, but you can find it in the Dell Driver Pack for Windows 8.1, link below also.  You'll need something like 7zip to extract the CAB file, but you'll find the driver buried in there.  Once you have the driver pack extracted to a folder, you can go into Device Manager, then right click the PCI Data Acquisition device, then choose Update Driver. Then choose Browse, and point it to the extracted folder and make sure include subfolders is checked.  The driver should then install.
Windows 7 Touchpad driver:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=377D1&fileId=3518195399&osCode=W764&productCode=xps-13-9350-laptop&languageCode=en&categoryId=IN

Windows 8.1 Driver Pack:
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=DRW70&fileId=3491046975&osCode=WB64A&productCode=xps-13-9350-laptop&languageCod... Read more

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RELEVANCY SCORE 65.2

I just recieved the 7510 about 2 weeks ago and have been getting increasingly annoyed with the trackpad which seems to  have issues. The trackpad never seems to stop working completely, but it seems to get stuck for a second pause or stutter frequently. Any suggestions would be welcome.

A:Dell Precision 7510 Trackpad Issues - Xeon Processor

I have not had issues with mine but I think I read somewhere "go to control panel -> mouse and turn off gesture support"

Rgds.

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RELEVANCY SCORE 64

Hi,
I recently brought a Dell XPS 13 L321x from the company I used to work for (It only cost £20). I've been looking around online for a replacement MB and I'm struggling to find one in either the UK or Europe. I wondered if anyone could tell me if Dell still stock these, I believe it's a 2012 build. If Dell still stock them, do you know how much a like-for-like would cost? I can provide any details such as ST or ESC via PM if a Dell rep is able to help or point me in the right direction.
Many thanks

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RELEVANCY SCORE 63.6

Hello,
Just got a Dell xps 13 l321x model ( not new ) and the battery life is about 2 - 2 and half hours max.
Is that ok for this model or should I change the battery?And if I do what will be the average battery life ( with a new battery ).
Thanks

A:Dell XPS 13 L321X battery

It's not bad if the battery is original to the system (and therefore on the order of four years old).  Battery life depends on CPU, screen type, hard drive vs. SSD on power management setup -- too many variables for the word "average" to have any meaning.

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RELEVANCY SCORE 62

Hello,
Y9N00  47Whr, 6-Cell battery for Dell XPS13 L321X Ultrabook. Purchased in US. Brought home to India.
Dell India support team has washed hands of this product stating warranty lapse.
Dont want duplicate compatible batteries. 
Original Dell battery Y9N00  is not available in online websites in India.
Searched  real shops and roamed streets to check for original battery. 
Fedex and DHL have stopped shipping batteries. Battery is available and in stock in Amazon US 
If anyone can suggest anything about how I can get battery to India it would be really great.

Thanks

A:Dell XPS13 L321X Y9N00 battery

Hi ANOTHERGUYALTOGETHER,
What is the issue with the current battery on the system?
You could contact our team to get a quote for a new battery here - http://dell.to/1vnT6CQ 
I found one battery on eBay India - http://bit.ly/2q9wm10, however, the authenticity of the battery depends on the reseller. It could be a new battery or a refurbished battery.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 61.2

hi I too have  dell xps13-l321x lcd flickering and  my warranty has expired the original display cost is too high and I don't think that I will spend money to send this in for repair and it not be resolved.

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RELEVANCY SCORE 61.2

Dear All,
I have a external usb hard drive by HP, dvd550s-H03 8 which my dell XPS computer is not detecting. Seems like the hard drive does not need any drivers. So that is not an issue. Can someone help me a bit here ?
Many thanks,
Ashim

A:Dell XPS L321X does not detect external usb hard drive

Hi Ashim,
Please try connecting the USB drive into an alternative USB port and see if it helps. You may also try using an alternate USB device such as mouse, flash drive etc to verify the functionality of USB ports.
If the USB ports are not working properly, you may follow the steps below to uninstall USB root hubs and restart the system :

Unplug all USB devices from the computer.
Press Windows + R button on keyboard
Type 'devmgmt.msc' without quotes and press Enter
The Device Manager window will open
Click on > sign next to ‘USB Universal Bus Controllers’ to expand the category.
Right click on each entry listed under USB Universal Bus Controllers and click on ‘Uninstall’.
Click on ‘Yes’ on the security warning.
Restart the computer and Windows will automatically install generic drivers for USB Root Hubs.

If the issue persists after refreshing USB root hubs, you may update the chipset drivers from Here -> Enter the Service Tag of system -> Click on Drivers and Downloads -> select the operating system installed on your computer -> Expand the 'chipset' category and download/install the drivers -> Restart the computer when prompted and check if the hard drive is getting detected.
If you have any questions, please share the system model along with the Operating system installed on computer. Will take it further from there.

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RELEVANCY SCORE 58.8

According to the Intel website, the HD 3000/2000 Sandy Bridge graphics are not supported in Windows 10. See link below. It's the very last one listed under Intel Core Processors:
www.intel.com/.../CS-034343.htm
I decided to give the Windows 10 upgrade a shot on my Dell XPS 13 L321X since my Windows Update told me that my system was Windows 10 compatible. However after the upgrade I noticed the screen would become distorted intermittently.
In the meantime, I've currently disabled the graphics drivers that Windows 10 automatically assigned to my computer after the upgrade in order to prevent the screen from distorting so I could post this message. While this current graphics mode (1024x768) is not pretty, I was hoping someone @ Dell was aware of this issue and if there will be a patch/fix for this issue?
It's a bit confusing that my system was considered to be Windows 10 compatible as evidenced by the update only to find out after-the-fact that Intel specifically mentions that my particular graphics driver is not Windows 10 compatible. And since this intermittent screen distortion validates the issue at hand, I'm afraid I'll have to revert back to Windows 7.
So if anyone @ Dell knows of a possible fix, I'd appreciate it.

A:Intel HD 3000/2000 Graphics (Sandy Bridge) not supported in Windows 10 on Dell XPS 13 (L321X)

For the record, I'm using the latest BIOS A08 for this laptop too, so that's already been verified.

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RELEVANCY SCORE 50.8

I've been experiencing an issue where when my mouse is on the desktop, it delays a lot to my actions on the track-pad. I could draw a figure of 8 and it would take 3 seconds to complete the pattern after I drew it for example. I've cleaned my disk startup and i've updated drivers. The specs are:GPU: GTX 960Mi7 6700Q @ 2.6GHz16GB RAM4k Display500GB SSD
If anyone could help me out, that would be great. Thanks!

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RELEVANCY SCORE 50.8

I have a Dell Inspiron 1721. I want the sides of the trackpad to scroll like they did in Vista.

I have been unsucessfull finding drivers for it. The Vista drivers do not work in Windows 7.

Thanks,
- Kross

A:Dell TrackPad

I'm having the same issue on an XPS M1530.

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RELEVANCY SCORE 50.4

Hello all,

Recently I have been having problems with the trackpad on my laptop. The trackpad will freeze every five minutes for a few seconds. Once my trackpad freezes for the first time after startup I am no longer able to scroll. I have tried to update my drivers but I am unsure if I was succesful. Maybe I should try to uninstall and reinstall the rivers. Any help with this problem would be much appreciated, it is very annoying.

Thank you!

A:Trackpad Issues

Hi Flipthedog
Thanks for writing to us.
We would suggest to uninstall and then reinstall the touchpad drivers from our support.euro.dell.com--enter tag#--submit--choose drivers and downloads--select the operating system--install the driver from the list.
If its still the same, please check in safemode on the functionality.
Also if the issue started recently, you can try doing a system restore and observe.
Do provide us your system tag#, email address and name via private message,by clicking on my name
in blue and then select send a private message
Regards

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RELEVANCY SCORE 50.4

I'm running both Ubuntu and Win7 on a Dell Inspiron 1440. When it is plugged in, the trackpad seems to wander where it so chooses, and is generally unresponsive. This only happens when it is plugged in and charging. As soon as the power is unplugged, it behaves normally. It does this both under Ubuntu and Windows 7.
 

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RELEVANCY SCORE 50.4

I have an ASUS with Windows 10 and usually there's a feature where I can tap with two fingers to right click but it hasn't been working for a few days. All the ways on how to re-enable it that I've searched online aren't working. Really need some assistance
 

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RELEVANCY SCORE 50.4

Hello!  I bought this device just yesterday evening, and in about 12 hours usage I have had this problem about 3 times: 1) The trackpad slows down2) Next, it'll apparently start detecting the wrong gestures, like multifingered gestures when I use only one finger, or the inverse, or else it starts clicking when I'm not putting on much pressure, etc.3) Finally - and this is the worst part - the trackpad stops detecting pressure in about 60% of it's central area...4) I restart the system and everything is perfect again for a while. What should I do? Should I return the product? I already searched for updates in the software, but everything was fine and up to date. Thanks for your time!

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RELEVANCY SCORE 50.4

I use a y50-70,  model 20378, I'm running Windows 10 and all my drivers are up-to-date (I have installed the most recent trackpad drivers through the Windows 10 auto-detect drivers feature, and I have installed them directly from the Lenovo website). Sometimes, when I open up the computer, the trackpad is disabled without explanation. When I go to Mouse settings I receive this notification "Unable to connect to the Synaptics Pointing Device Driver. If you have installed another PS/2 Pointing Device Driver please uninstall the Synaptics driver by clicking on the Yes button. You then need to reinstall your pointing device driver for your external device again. Do you want to uninstall the Synpatics driver now?"I have done this several times, and the fix is never permanent. I click yes to have the Synpatics driver uninstalled, then I remove and reinsert my USB mouse (logitech M545) and wait for that driver to be reinstalled. I then reinstall my the Synaptics driver and restart my computer. Everything works fine. However, the next time I put my computer to sleep/standby/power off, I have to go through this song-and-dance again if I want my trackpad to work.This has happened several times. My trackpad only works if the driver has just been installed, and the computer just restarted. If I turn off, then turn on the computer, WITHOUT installing the trackpad driver, the trackpad doesn't work.

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RELEVANCY SCORE 50.4

Hello,My trackpad hasn't been behaving as expected since upgrading to Windows 10. Windows 10 trackpad gestures and two-finger scrolling don't work consistently. Occassionally they work at startup but then stop working fairly quickly. Additionally, sometimes the trackpad becomes completely unresponsive for a few seconds.I've tried installing multiple versions of the trackpad driver from both Lenovo and the generic Synaptics driver without success. I currently have "Lenovo Pointing Device - v19.0.17.5 07Aug15" installed on a clean install of Windows 10. It seems like a driver issue as the trackpad works as expected in Linux Mint 17.2. I'd appreciate any assistance as my laptop is currently almost unusable.  

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RELEVANCY SCORE 50.4

Hi,
 
I purchased the following HP laptop via Best Buy on Feb 8, 2017. Below are the specifications:
Description: HP ENVY x360 2in1 156 TouchScreen Laptop Intel Core i5 12GB Memory 1TB Hard Drive Silver
Model: M6-AQ103DX
Serial Number: [Personal Information Removed]
SKU: [Personal Information Removed]
Order#:[Personal Information Removed]
 
I have been facing this problem since the first week of acquiring it and to me it seems like a hardware issue. The track pad pops out from right bottom corner on every left click. And due to that after a few left clicks there is a point when the right click doesn't work. This is the first time I bought a HP laptop on and my experience has been terrible so far.
 
I was assured that this product has international warranty and I gifted it to my parents in India. Upon contacting the HP service center in India, I was told they don?t have any solutions for this problem. I contacted Best Buy, they don?t have a solution. I contacted HP, they don?t have a solution. Is this the kind of customer service you provide when the product is under warranty. I am highly disappointed with not just Best Buy?s customer service but I have decided not to buy a HP product ever. It?s not the first time I bought a laptop, I have had products from Dell and Apple and I must say here that their customer service is phenomenal.
 
I am even willing to make arrangements to get this product back to the US as this product is not availa... Read more

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RELEVANCY SCORE 50

Hi Guys I've got the elan touchpad driver for my trackpad. Works absolutely fine except the multifinger touch. Just the two finger touch to be precise. All the other multifinger functions work perfectly. I can scroll with the two finger touch however i cannot have it right click (middle button) even after setting this as its function. Can someone help me out please cus this is really bugging me. Thanks!

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RELEVANCY SCORE 50

Hi,I was wondering if anyone else had these trackpad issues where if you use two fingers to scroll, after a bit of scrolls the mouse pad becomes unresponsive to movement. So like I can continue to scroll, but I can't move the mouse.Has anyone dealt with this and if so, is there any way to fix it?Thanks!

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RELEVANCY SCORE 50

I just received the XPS 13 9360 today and already the trackpad is irking me. I have tried a couple of laptops now, and this is my last hope before going back to a MacBook Pro. My usual has been OSX for my laptop and Windows for my Desktop. I was trying to do something different since the last two MBPs have been junk, but now I am beginning to reevaluate my opinion of the latest Macs
Hopefully you all can help me :)

Issues:
I am accidentally moving the mouse while typing, the cause is clear and I can live with that. The issues I am having are with the gestures.
Examples:
while two finger scrolling, sometimes it will zoom in or out to a point where the window is just a little square
while two finger scrolling, sometimes it will click
edit: it is starting to lock up on me

When logging into the forum, where a username already saved. JKTTRA... the saved password was mine though. I am toying with the idea that this computer is preowned
I am also having an issue with the scroll speed. It is so slow. Anyone familiar with Macs trackpad scrolling, I want to be scroll with that kind of speed in any program. (firefox, chrome, edge, etc). hate going through google results 2 links per swipe. 

A:XPS 13 9360 trackpad issues

All I might bring up is different utilities may interpret the gestures in different ways.  In some utilities, such as a weather map, I may be able to scroll he map around.  In others the same gesture will zoom.\
I have not as yet done this, but make sure you are aware of the normal gestures and what they should do and then compare that to what might be happening in a particular situation.  You might also look at adjusting the touch sensitivity.

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RELEVANCY SCORE 50

My English is not the best so I´ll try to explain my issue with a picture...
As you can see on picture, the trackpad is not in level...anyone whos got this issue? Could it be a battery-issue since its right under the trackpad?

All help is much appreciated!est regards

A:XPS 9550 - trackpad issues

Swollen battery.
I hear Dell is now finally replacing them even out of warranty, because they are a fire hazard - Notebookcheck reporting recently, no official announcement around here so far I'm afraid. Contact Dell service.

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RELEVANCY SCORE 50

Dell Inspiron 510M 1.25Gb running XP Home - have been around PCs since early 80s so generally know my way around. I think problem is more a Windows app software installation breakage.

Issue is that after recent reboot, I have no built-in keyboard or trackpad. An external USB mouse works fine but external USB keyboard does not. "Device Manager" shows yellow exclamation mark. (Computing with a mouse and the on-screen mouse-enabled keyboard is a tad slow !)

This has happened once before & despite valiant attempts, the only thing that worked was a restore to (after 2 attempts) the earliest restore point still available. I had tried reinstalling drivers and a repair install but neither worked.

Due to my probably poor habit of ignoring those app software requests to reboot after an update/install, combined with my long periods between reboots (I use hibernate), I suspect that there was a line of apps with "run once on reboot" instructions to perform. And this time, the earliest restore point is after my last good reboot so restore did not save me this time. Partly as I have been hammering the laptop heavily recently.

Device manager shows the following for "keyboard" and "trackpad" : "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)"

This seems to suggest that maybe some other software has installed a filter (or something) to capture these devices. I sus... Read more

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RELEVANCY SCORE 50

Hi,
Lately I have noticed that the buttons on my trackpad no longer work reliably. This has slowly been getting worse and when using it last night I noticed the trackpad is noticeably bulging out now (a few mm). From a small bit of reading it seems this might be some issue with the batter bulging? what can I do about this? The system warranty ran out in Feb 2017, so am I out of luck here?
Thanks for any suggestions!
Chris

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RELEVANCY SCORE 50

Is there any way to set the trackpad up so I can tap it once with two fingers for a right click?

I know of course a single tap with one finger is a left click.

Thanks

A:Right Click on Dell Laptop with Trackpad?

Hi jooleyen...

Can you post your Dell Laptop specs...ie What Model of Dell Laptop do you have and what Trackpad software hardware\Software does your Laptop have IE: Synaptic or Alps. Some of the Trackpad software for Dell has many features. This information would help us help you. Cheers,

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RELEVANCY SCORE 50

Hello,
I am writing this post in concern for my Dell XPS 13 which I bought for school nearly 3 years ago. The trackpad on the machine is gradually becoming more and more difficult to use and I am afraid it will eventually become unusable and that I will be unable to use my laptop at school / in class for note taking or assignments.
I have searched around online and it seems that the issue stems from a swollen battery. I do not have a warranty, and would appreciate some advice on what my options to get my problem sorted out.
Best regards,
Imran

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RELEVANCY SCORE 50

There seems to be quite a few issues related to the 'precision' trackpad on many laptops Dell is producing. I just bought a 15in XPS Laptop which is a beautiful piece of machinery. But shortly after buying it my cursor would float all over the screen. Strangest behavior I've ever seen. When focus is on a program trackpad seems to work fine but when focus is on the desktop you literally have no control over the cursor using the trackpad.
 I've contacted support who have done what they can but now want me to send the laptop in for repairs. As this is most certainly a software issue I cannot justify sending the laptop in losing it for a month to some hardware shop unless they can tell me definitely that this is hardware related.
I will be posting a video of this behavior on YouTube. I've done a full reinstall of Windows, updated BIOS, Chipsets, run extensive tests, and still the problem continues. At this point the best solution so far is to disable all gestures and features of the 'precision' trackpad and carry a mouse wherever you go! Such a shame that a fine piece of engineering like the XPS suffers from basic BIOS issues. I mean it's the trackpad on a very expensive laptop.  

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RELEVANCY SCORE 50

I have the 2016 XPS 13 (9350).
Occasionally single tapping on the trackpad no longer works. Instead it assumes a click and hold action - when you move the mouse it'll highlight things you go past or when you tap on a file it will drag on it. The only way to work around this is to physically click the trackpad everytime. Restarting fixes the problem but it still reoccurs every once and a while.
Also when I go to settings --> about --> it says XPS  8700. The laptop has intel i5-6200U CPU @ 2.3 GHz 2.4 GHz so it's the 9350 right?
I've also been getting around 6.5-7.5 on moderate usage - YouTube, facebook most often. Is this normal?
Any solutions? 

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RELEVANCY SCORE 49.2

Hello everyone,I have a T470. Sometimes after booting the Trackpad and Trackpoint won't work, a bluetooth mouse however works just fine. All drivers are Updated and I alredy reinstalled the Synaptics drivers. Rebooting also doesn't fix the problem. I hope somone knows a solution.

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RELEVANCY SCORE 49.2

This has been plaguing my Yoga 900 since I bought it and only gotten worse over time. I don't have tap to click enabled, so I have to click the trackpad down to do a left click. However, sometimes the click is not registered and other times it registers as two clicks. Is there any software setting to reduce the effects of this, or at least make the double clicks not happen? I tried reducing the double click interval and that hasn't helped.

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RELEVANCY SCORE 49.2

Once again, my screen autorotation stopped working in any mode (tent, tablet, etc.). Also when I put my Lenovo Thinkpad Yoga 260 in tablet mode, both my trackpad and trackball stops working. Looking forward to any suggestions.

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RELEVANCY SCORE 49.2

I have a weird issue with one of my 4th gen X1 Carbons, model 20FC-S2S600 ... Whenever I rest my palm on the palmrest to type, the mouse moves unexpectedly. It usually gravitates toward the bottom left side of the screen. I am well aware that the trackpad might inadvertantly get touched while typing, however, nothing is touching the trackpad when this happens. I was able to reproduce the issue my taking my index finger and pressing down firmly on the right side of the palmrest between the fingerprint reader and trackpad. My finger was near the touchpad but absolutely not touching it. To reiterate, this is not an issue of inadvertetly touching the trackpad while typing. The mouse moves when pressure is applied to the right side of the palmrest between the trackpad and fingerprint reader. Has anyone else expreienced this issue?

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RELEVANCY SCORE 49.2

Bought a new x360 yesterday afternoon.  $950.  Twice now on startup before the password screen where the date and time is displayed the screen acted erratically, jumping up and down for several seconds before the password screen showed.  When it does this the trackpad doesnt work at all after startup and everything keeps popping up like there is something clicking everything on my computer.  My hands arent anywhere near the trackpad and everything keeps popping up.  I hate to spend hundreds of hours getting all my data and programs transferred from my old HP just to have to return this.  Not sure what to do, thinking of returning it.

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RELEVANCY SCORE 49.2

Anyone else have these problems with the trackpad on their T460s on Windows 10? Any fixes? Three finger scroll stops working after sleepAfter using the trackpoint, the touchpad becomes erratic forcing me to disable the trackpoint in settings ( which is annoying since the trackpoint is one of the reasons I bought this thing! )I have installed the latest ultranav drivers ( April ) from the lenovo site but the issues remain. The release notes even say that three finger scroll has been fixed but in my case it is not.

A:T460s trackpad issues on Windows 10

I could not reproduce these issues with the latest web-release driver 19.0.17.77:
 

three-finger scroll works before and after sleep.  scroll down to show desktop.  scroll up to show application switcher.  scroll left/right to switch applications
I did not notice any erratic touchpad, so can you be more specific what you are doing/seeing?

 
These issues may be caused by non-default mouse/trackpoint/touchpad settings, so can you clarify if you have changed any settings to cause these issues?

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RELEVANCY SCORE 49.2

I'm having an issue with my trackpad. I usually use a wireless mouse, but my trackpad always works if i decide to switch to use it or if i forget to bring my wireless. Today the trackpad just isnt responding...the wireless works just fine but i dont get any reaction when using my trackpad.Any help?

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RELEVANCY SCORE 49.2

So I got this PC (V592G) back this summer, and it's been working (mostly) except for a few issues I'm pretty sure that are Win 10 related. First, I get a short term flickering on my screen when a quick brightness changes. Its only lasts for a few seconds and is just a slight rapid changing in brightness - reminds me of a flourescent light warming up. Don't know if it's a driver thing (I've tried different Intel GFX drivers, some are better, but it never goes away.). It doesn't seem to happen if I force my Nvidia chip, so I doubt its a problem with the LCD. Second, how do I make the trackpad not use the Windows default setting. I've installed the synaptics drivers, but I never get any options to make changes. Going into the advanced options in the mouse setting just shows the trackpad as a basic HID mouse, and I don't get any of the screens to change the Synaptic options (scroll area, etc) like I do on my old MSi running Win 7. Personally I'd rather have a scroll region over 2 finger. Even when I check the option to disble the trackpad when a mouse is plugged in, the trackpad still works Finally, how the heck do you get the num lock to permanently stay on!!. I've done the reg edit trick and it does work, except if the computer enters sleep mode. Then it will turn itself off, even though it will retain state during a reboot or power down. Kinda sad to have to disable sleep mode just to keep my num lock working Are there going to be any driver updates in the ... Read more

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RELEVANCY SCORE 49.2

My TrackPoint doesn't work and unless I take the keyboard off and disconnect the backlight cable my trackpad won't work either. diagnostics are clean. Seems like some sort of power issue.Anyone ever heard of this problem before? 

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RELEVANCY SCORE 49.2

Hi, I own the Dell XPS 15 9560.
How can I speeds up the trackpad scrolling when web browsing?.

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RELEVANCY SCORE 49.2

For the past few days, my XPS 13 trackpad has gotten progressively worse at registering clicks when I physically push the trackpad down to click. All other movements and gestures work perfectly fine, and I can still tap to click, but this new development is still very annoying. In order to get left clicks to register, I have to push down very hard on the trackpad or click as many as four to five times to get it to register.

It does not feel or look like anything is lodged beneath the trackpad, but it is still possible I suppose. The trackpad's tactile feedback is no different now than it ever was, and it is still flush to the surface like it always has been. Has anyone else experienced issues like this? It is very frustrating.

Any help with this is greatly appreciated.

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RELEVANCY SCORE 49.2

So it looks like my XPS 15 is experiencing the same issue and my internet search led me here. How do I proceed in fixing it?

A:Dell XPS 15 9550 Battery Bloat Trackpad

Hi,
Please PM me with your contact details/email, your service tag and a photo of the system.
Thanks

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RELEVANCY SCORE 49.2

Hey Guys,recently I have purchased Inspiron 5577 Gaming laptop, and seems that the trackpad is loose. It make flapping or like rattling sound even only tapped but not pressed to click. I am just providing the link of the clip for the bettter understanding of my issue. So please let me know if it is how it is designed or it is something like faulty hardware ???
Links:   
THANKS !!!!

A:dell Inspiron 15 5577 loose trackpad

It should not be that way - contact Dell to return the system for replacement.

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RELEVANCY SCORE 49.2

As the title says I have a Dell Laptop with windows 7 the trackpad has been fine for the long period of time I've had this device however it recently started moving on its own now and then when I type. Typing this now its doing it and constantly moving
the cursor making me accidentally write over text. Everything I read said to disable it but I cannot. I tried pressing the shortcut key on my keyboard to turn it off but it doesn't after this started happening. I went into Control Panel - Hardware etc to disable
it there and the check box for disable is grayed out and I cannot click it. What do I do? This thing is driving me insane I need to work on this computer. Please help :(

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RELEVANCY SCORE 49.2

Hello
FOr some reason, my dell inspiron 7548 trackpad driver reverted to a generic driver and I can no longer configure two finger gestures. The website based on the Service Tag points to a Unifying Driver from Logitech that doesn't seem to make sense, and asks for a small usb receiver. Any suggestions?

Thanks
Doug

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RELEVANCY SCORE 48.8

Hello, I have the Dell XPS 13 late 2013 version. I can´t update Windows 10 now because Cypress Trackpad isn´t compatible with the upgrade. Any suggestions?

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