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Broken Laptop Screen Hinge

Q: Broken Laptop Screen Hinge

Hello, I have a 2013-2014 , can't remember the exact year without going and pulling the receipt. However, over the last year I have been having a bunch of issues with the hinge holding the screen to the computer. I took it to a shop and when they took it apart they said the hinge is busted inside and I would need to replace the screen. I am wondering if I can just buy a hinge and replace that?? Thank you!

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RELEVANCY SCORE 200
Preferred Solution: Broken Laptop Screen Hinge

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RELEVANCY SCORE 81.6

The hinges on my cousin's HP Pavilion ZV 6000 laptop have been broken and cracked for awhile. (One is broken, the other is cracked.) A few minutes ago he powered on the laptop only to find that the screen is completely black.

We're figuring that there must be a connection between the damaged hinges and the black screen.

We would greatly appreciate hearing from anyone who has an idea as to exactly what the problem is and how to go about fixing it.

Thank you.
 

A:Solved: Laptop hinge broken; screen has gone dark.

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RELEVANCY SCORE 80.8

The left hinge casing on my laptop came off and was lost, and the black, plastic case for the screen is cracked and seperates from the screen when closing and opening the laptop. If there is a fix, I need it to be done quickly (I will pay for expedited shipping). I'm not sure if I have a warrantee on the laptop, it was a gift. The laptop is an envy m6. Any help would be appreciated.

A:Cracked screen case and broken hinge on HP envy m6 laptop

Hi @Amonsta5  I just sent you a private message. If you are not sure how to check your forum messages,  this post has instructions.

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RELEVANCY SCORE 80.8

I have a cacked screen case and broken hinge on HP envy m6 laptop. The left side of the screen case and the hinge are broken. It first started of with the hinge then that caused  the screen case to crack. I need this repaired. Please help!!!!  Thanks! 

A:Cracked screen case and broken hinge on HP envy m6 laptop

@mcastro5

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 78.4

It is bad enough that Dell makes a product with a defect affecting many of their unuts (bad hinge design/manufacture), but then makes a statement that part is specifically not covered under any of their warranties. 
C/mon Dell.  You created the problem, man-up to it.

A:Hinge Laptop Broken (Inspiron 5545 Right Side Hinge)

Frank,Thank you for bringing your concern to Social Media support team.Please private message us the snapshot of the hinge, system service tag along with registered owner's information and email address.

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RELEVANCY SCORE 70

my hp envy 17 touchsmart jus bought 5 months ago & its left hinge is breaking i havent dropped it or anything else using it wid care still it happened i m so much worried as i paid fr it in dollars :/ help me now wht to do with it plz

A:laptop hinge broken

its right nt left hinge :/

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RELEVANCY SCORE 70

Sorry if this isn't a Windows 7 OS/Program issue, but this is kinda disturbing me,

So I was making my bed about 2 weeks ago, and I take my laptop and put it on my chair. When I was done with that I lightly toss my laptop onto my bed (like 2 inches above my bed), and when it lands I hear a loud CRACK. I pick up my laptop and look at it to see if its broken from somewhere, and I saw nothing wrong, so I continued using it. Later when I actually put it on my lap, the screen falls back, which it never ever does. I try putting it back to the way it was before and it didnt stay like it would. Kept falling back. I check both sides of the laptop and I see that one of the hinges was misplaced/broken, and the cover pieces next to the hinge were separated. I try putting them back together, but whenever I place the monitor back or move it back the cover pieces don't say together.

So uh, I can give pictures tomorrow if needed, but for now can anyone give me some solution to fix this?

Regards,
-Nide

A:Laptop hinge broken?

  
Quote: Originally Posted by Cyanide


So uh, I can give pictures tomorrow if needed, but for now can anyone give me some solution to fix this?

Regards,
-Nide


Open and Administrative command prompt, type in "magic-powder-fixaroo" will instantly fix any physical problem with the hardware!

On a more serious note. You'll most likely need a replacement either the full screen assembly of just of the hing itself.

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RELEVANCY SCORE 70

Hello I have notice that my Laptop with beats audio left hinge has broken. It is to the point that it will not close and if I try to close it the laptop top screen will try to split open. I know that the hinge is the main problem. So I would like some help in figuring out what to do. Also the laptop is still working and in great condition so I would like to get it fixed. Instead of buying something completly new.

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RELEVANCY SCORE 70

S/N 5CG4100TCHI need to buy replacement hinges for the laptop.  Can you direct me where to get them?

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RELEVANCY SCORE 70

19 Month's old and a hinge has come away from the body. Doing a google search it appears to be a major problem with HP products.  I hope HP recognise the problem and will repair the laptop

A:Laptop broken hinge

This issue is with any brand of notebook.Human tendency is to use our left hand to tilt the screen which working and the normal place whish we use to tilt is the left bottom corner of screen. The right place to use is the center top edge but we dont. Hence the issue is with all notebook and due to wrong handeling.You will have to take the unit to an authorized service center or call HP to setup a service.

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RELEVANCY SCORE 70

Hi, my Laptop hinge is broken, and it pushes the back cover which loses the thread of back cover. I want to know if I can buy to you a new back cover for my Dell Inspiron 15 5447
www.dropbox.com/.../dell.jpg

A:my Laptop hinge is broken

Hi adrianbelen,
Thank you for reaching out to Dell Community Forum.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 69.6

Recently one of the screen hinge broke on this laptop. The laptop is functional but when I open the screen the left side hinge is visiblity out of place and the left side back case cracks open. Anyone knows what options I have to get this fixed?

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RELEVANCY SCORE 69.6

HI, I have never dropped, damaged, or done anything to cause my right hinge on my HP Envy to break. It happened about a year after I purchased the laptop and is now out of warranty. Please advise..

A:Right Screen Hinge Broken

@mavrick1234

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

Hiya, I've had this laptop approximately 3-4 years or so and never had any real problems, however about 3/4 of a year ago one of the hinges became quite badly damaged. I normally use my laptop to connect to other monitors so it's never been a significant issue as of yet and I didn't want to fork out for a repair cost (unfortunately, it's no longer under warranty). However my usage is changing and I do need to be more mobile with it. I did a fair bit of Googling and I've noticed a number of people had a similar problem to me, however I didn't manage to find a fix for the problem. Because of the damage I literally cannot move the laptop up or down without fear of it snapping, and even then the hinge is completely out ofn place. I can push it back in - which I do - however it almost instantly pops back out again. Does anyone know what the best idea would be to go about fixing this? Is it a do-it-yourself problem, or would it be best to get it repaired?  Any advice is appreciated. I can also post a picture of the hinge if it's helpful. Cheers,Adam

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RELEVANCY SCORE 69.2

I have had my hp envy since September 2014 and have been satisfied with it until the right hinge started separating and now its gotten me worried since I can it separating where the cd-rom drive is a little bit even though the cd-rom drive is still usable. I am still in warranty and with a Hp care pack that I paid for with purchase of the laptop. Currently I am not in any position to pay to get this fixed as I have seen plenty of posts and comments not just here on the hp forums but elsewhere that people have had to pay a couple hundred dollars just to get this fixed. I hope I can get this fixed with minimal fuss. 

A:Hp envy laptop right hinge broken

@Lizziesgurl89

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

Hi! I have an HP Protect Smart (Touch Smart) Envy laptop and the right hinge is broken. This occurred without dropping or damaging the laptop in any way. The warranty is already expired and I am inquiring about having it repaired at no cost as this seems to be a common problem with HP Envy laptops.  The model # is E0K83UA#ABA. I would appreciate any assistance you can provide. Hope to hear from you soon!Patricia

A:Right Hinge Broken on HP Envy Laptop

@Patricia33

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

Hello, First of all let me state I love my laptop however after one year of use, the right hinge just popped apart. I can still close the laptop however the right hinge is very loose and the front plastic is splitting from the back plastic when I try to close my laptop's hinge. I need to hold the right hinge together when I am closing my laptop, this is all to prevent damage. I would like to know how this can be fixed. Really this must be a problem in the making of this laptop, I searched online and it seems to be a common problem. Please help-Conor

A:Right Hinge on my Laptop has been broken for a very long tim...

#HpHingeGate

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RELEVANCY SCORE 69.2

Hi Have been trying to email HP unsuccessfully.  The hinge has broken on my HP Pavillion laptop, and as this was the second machine it had happened to I searched on line and discovered it was a known problem.  If this had been publicised I would never have purchased a second machine.  Was there a product recall and if so why was this not better publicised? I now have two useless laptops.  It may be out of warranty but if this is a known fault that should be recitifed surely? Any advice would be appreciated, thanks

A:HP Pavillion Broken hinge - second laptop

Please provide the model numbers of both laptops and approximately how far out of warranty you are. Perhaps your request can be escalated for some assistance from HP. No promises. 

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RELEVANCY SCORE 69.2

The left hinge of my laptop 5548 inspiron is broken and that side has popped open. the person at the center told me it is a case of accidental damage and  I will have to pay for it. They told me that I will have to keep it with them for atleast. 1+1/2 months..i am looking for service center in Pune to get it repaired as early as possible.

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RELEVANCY SCORE 69.2

Hello,My HP Envy laptop is experiancing a problem with the left hinge/fan. The hinge is very loose and now I can't even open it properly. This laptop was NEVER dropped or mishandled as it sat on my desk at home almost all the time. Their is a gap in the casing now and it is interfering with the fan. This laptop is barely a year old and has software from my college installed on it. I can't afford expensive repairs. This laptop worked perfectly fine before this hinge started coming apart.This appears to be from a defective design, I'm surprised their hasn't been a recall. It seems other people on the forums have experienced a similar problem and was wondering if an HP Rep. could reach out to me.

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RELEVANCY SCORE 69.2

Hello. I have a Hp Envy m6-1105dx laptop that I've had for around 3 years now. I've always taken care of it and never drop it but a few months ago I noticed a crack on the bottom of the left hinge that has slowly gotten worse. Now the screen is barely holding on the left hinge and my screen is starting to glitch out. My warrenty is well over but I've looked it up and saw that many other people have had this same issue. Classes are going to start next week so I'm not sure what I can do, as getting it repaired is too expensive for me right now. Like I said it just started falling apart out of nowhere and the plastic has cracked and fallen apart. What should I do?

A:Hp Envy m6 laptop hinge in broken

@Philydo

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

I am also having the same problem with two HP SPECTRE XT laptop. The hinge are broken. It is very bad experience from HP.  Can someone please advise who I need to talk to to get this fixed? Thanks.

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RELEVANCY SCORE 69.2

My HP ENVY Sleekbook 6-1010us has a broken hinge on the left side, the hinge used for opening the screen. Now, whenever I open the laptop, the screen becomes detached from the bottom and is held together by some wires and god knows what else. I then have to "re-assemble it", essentially. This worries me because it seems that it may break at any given moment. The damage is very surprising given that this occurred only through simple wear and tear from general use. I currently have a one year factory warranty on my sleekbook, and am wondering what I can do to get it repaired. Thanks.

A:Laptop "hinge" is broken and needs replacement

Hi, The chances of it being repaired under warranty by HP are slim, considering the type of damage. It certainly wouldn't hurt to ask. You can also  have it repaired by a HP authorized notebook shop. If you feel confident enough and willing to accept the risk of damaging your sleekbook, then you can repair it yourself. -erico

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RELEVANCY SCORE 69.2

yesterday when i was open my laptop right side  hinge broken. same case with my other two friend. and it is ocureid after end of warranty periord. i think it is a manufacturing defect. so same problem more number of hp laptop customer. what is the procedure to repair my laptop hinfe?? give solution and i am waiting for your kind co- operation.  why i am chossing hp??  if the company not enough support?? and same problem with othres. please do need full action for this purpose, i am waiting for your revert mail

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RELEVANCY SCORE 69.2

Hi, i own HP ENVY TouchSmart m7-j010dx Notebook PC.  the left hinge was coming apart. i taped it for months on the hope i dont have to worry about as the internals are still good.. as months passed by now the entire left hinge has slight come apart to the point that i have to get it fixed or risk losing more damage to the latop. i see in the forums there is a commonly reported issue which HP does not official acknowledge. the support website is not helpful. there is no chat options to see the option available.  i bought the laptop in US and now reside in canada (vancouver) , i could not find any local authorized support as well.  Please help with the details. 

A:m7-j010dx -laptop hinge broken

@kailash26

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

The hinge is broken on my HPEnvy laptop . My local computer guy can't fix it. Trying to deal with customer service is a bit of a nightmare. How can I get this fixed?

A:HP Envy Laptop Hinge broken

@superkellya

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

As many have posed before, the left hinge on my laptop has broken and the metal top of my laptop base has separated from the plastic back with light wear and tear.  I wonder what solutions HP sends to everyone who poses this question as the answer is never posted publicly.  

A:Left hinge broken on laptop

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

The left hinge on my HP Envy 15 just broke.  I purchased this laptop on 11/27/2013.  It seems strange it would just break from opening and closing the laptop.  Would this be covered by HP?thanks

A:broken hinge on HP Envy 15 laptop

@RMarcus

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 69.2

The left hinge of my 17 inch touchscreen laptop broke. This happened years ago with another HP laptop that I had, also. I did not have that one fixed, and ended up replacing it with this new laptop a coupe years ago, and it broke again! Please let me know if this is covered and/or what I can do to have this fixed. I see there are quite a few similar searches from other people who encountered this issue. It is disappointing because I take great care of my laptop and it is in overall great condition other than the broken hinge.

A:Laptop hinge broken on touchscreen HP

@ashleymmoore21

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 68.8

Hi I have an HP Envy 17-j130ea with the same issue as thousands of others, The left screen hinge is breaking and causing damage to the screen and body plastics which i understand is a common fault with these laptops and wonder who to contact to get an out of warranty repairMany thanks andy

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RELEVANCY SCORE 68.8

Hi everyone one, I am looking for advice/help. I bought this laptop (m6-n010dx) less than 2 years ago. I am so careful with my belongings, and this computer hasbeen babied. The left hinge blew out and now there is a big crack in the glass all around the hinge! I had to disable my touch screen because it is so messed up.  I asked my local repair guy and he said it is a very common issue, but the charge would be horrifying to repair. I am so disgruntled. I love HP, and have always bought their products. I am a bit of a brand snob!  Is there anything I can do?  Thank you all in advance. 

A:Hp Envy Broken Hinge + Screen

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 68.8

The hinge on my computer broke last night all of a sudden. Nothing has happened to the computer; I've never dropped it, nothing has hit it, nothing has happened that should cause it to break. When it broke, the screen fell forward and it cracked the screen. I have looked everywhere on this website for someone to contact about how to get it fixed but all I can find is a link to FedEx to begin a service order. Has this ever happened to anyone else and does anyone know how much it would be to get it fixed? Is it worth it to ship it to Lenovo or would it be better to take it to a local repair person? Unfortunately the warrenty ended about six months ago.

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RELEVANCY SCORE 68.4

I have a 17 in HP Envy Touch Laptop, and the Left hinge is broken. WHen the screen is opened it pushes the case out. I see this same issue on your chat boards and trying to see if there is something I can do to fix it.

A:broken left hinge on Touch Laptop

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 68.4

The left hinge on my Envy spectre Xt has broken and screen is hanging on from a wire. The issue is because HP has gone with poor quality plastic hinges whereas the rest of the laptop body is made of aluminum. Laptop has almost everything around the hinges broken. The screen back cover is detached. The back cover is popping out, the hinges are creaking loud. The laptop has not been subjected to any physical damage at all it just made a loud creaking sound one day when i opened the lid and i found that the hinge was broken. Electrical metallic parts are protruding out of the broken hinges area and there is great risk of electrical shock from the broken part as metallic parts are protruding out. It is observed that this is a manafucturing defect of HP as several other HP users of the same model have complained about the same problem.<br>I quote the below links for your perusal where HP consumers worldwide have complained about the same issue .<br><br>1. <a target="_blank" href="http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-Envy-Spectre-XT-hinges-problem/td-p/2746... <a target="_blank" href="http://www.laptopmag.com/review/laptop/hp-envy-spectre-xt.aspx">http://www.laptopmag.com/review/lapt... <a target="_blank" href="http://www.expertreviews.co.uk/laptops/1297450/hp-envy-spectre-xt/2">http://www.expertreviews.co.uk/... call hp, but they refuse to repair, with the excuse that is out of warranty, but we all know that's not the point,&... Read more

A:Hinge broken in Envy SPECTRE XT laptop

Hello Luis742, I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.




I worked on behalf of HP.

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RELEVANCY SCORE 68.4

Hi I also have a problem witha broken left hinge which is clearly a manufacturing issues with this laptop. The laptop is just over 3 1/2 years old but with an I5 processor and Radeon Graphics it has a good spec I would have expected to have it last a lot longer and the screen is now lopsided and its becoming inconvient to use. Would welcom some advice.

A:HP - ENVY m6-1178sa 15.6" Laptop Broken Hinge

@dazrel

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 68.4

The left hinge on my Envy spectre laptop model 13-2001TU  has broken and screen is hanging on from a wire. The issue is because HP has gone with poor quality plastic hinges whereas the rest of the laptop body is made of aluminum. Laptop has almost everything around the hinges broken. The screen back cover is detached. The back cover is popping out, the hinges are creaking loud. The laptop has not been subjected to any physical damage at all it just made a loud creaking sound one day when i opened the lid and i found that the hinge was broken. Electrical metallic parts are protruding out of the broken hinges area and there is great risk of electrical shock from the broken part as metallic parts are protruding out. It is observed that this is a manafucturing defect of HP as several other HP users of the same model have complained about the same problem. I quote the below links for your perusal where HP consumers worldwide have complained about the same issue . 1. http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/HP-Envy-Spectre-XT-hinges-problem/td-p/2746...2. http://www.laptopmag.com/review/laptop/hp-envy-spectre-xt.aspx3. http://www.expertreviews.co.uk/laptops/1297450/hp-envy-spectre-xt/2 My laptop is under warranty (bought it in Jan 2013). The HP service in India has been outsourced a 3rd-party company by the name sysnetglobal. Today the engineer paid a visit and after examining he told me that I need to fill in the cause as 'Accidental' else it won't b... Read more

A:Hinge broken in Envy SPECTRE XT laptop

I sent a note out for help and you may (no guaranties) receive a Private Message through this Forum. This is the major Holiday season in the U.S. so it might take a while but hang in there. 

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RELEVANCY SCORE 68

Hi, I am hoping for assistance with repairing or replacing the screen hinge on the right side of my laptop.  When I open the screen I can see the actual laptop body splitting.  Looking inside the screw hole I can see broken black plastic and and hear something moving inside when opening/closing. The computer is only about 15 mo old, so it is out of warranty, but since it's my secondary laptop I would have expected something as basic as the hinge to last a lot longer than this!   Does anyone know if HP is able to send me a free replacement part that I can use to fix it myself? Thanks in advance,Matt

A:HP Envy right side screen hinge broken!

Hi @matt167698, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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RELEVANCY SCORE 68

Hello I have had a broken hinge through my screen for a few months now and wasn't aware that this was a manufacturitng error, can anyone please please please reach out to me and help me out on how to get this repaired? I want to go back to school and need to be able to close this laptop I spent over 1100 dollars on and be able to take it around, I will even pay for shipping and what not I just want it fixed! Please if anyone knows how I can get this fixed please help me out, the website is telling me this is out of warranty but I want to get it fixed for something I had nothing to do with. I can provide pictures and anything else I just really dont want to have this broken screen anymore. Please Lenovo help me out and help me trust your products as this is my first one I have ever purchased and have loved this laptop in every way otherwise! I would love to continue buying your products if you can help me correct this problem I am having, I can provide my email if you dont have it and cellphone contact information as well. Thank you - Zach

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RELEVANCY SCORE 68
RELEVANCY SCORE 68

My notebook have a problem with the screen hinge. the hinge is broken and need replacement but my warranty is over. How can I solve this problem? 

A:HP ENVY TS 15 Notebook PC screen hinge broken

It can be repaired at a shop. That should save you some expense.

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RELEVANCY SCORE 68

The screen hinge on the left side broke on Monday, and when I try to close the screen, it appears that it is bending the screen frame.  So I'm going to leave it open temporarily, for fear of ruining the screen.  Could someone at HP please be in touch with me about the options for dealing with this?  Otherwise the computer is fully functional, except that it is no longer portable, since I can't close the screen. Thanks!  

A:HP Envy M6 1125dx Screen Hinge Broken

@larrybrower

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

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RELEVANCY SCORE 68

Hello, 
 
I have the same exact problem. My warranty expired a couple of months ago. Even so, it would have been terribly in convenient for me to sent my laptop out and wait weeks on end to repair a problem that seems to just be a design flaw. The broken hinge has caused the entire bottom right corner of the sceen to break away. Please advise on options.
Thank you

A:ENVY m6-1178sa Broken screen hinge help

Hi @echoltiv ,
 
I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.Best,Russ




I worked for HP.

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RELEVANCY SCORE 68

Right hinge of my envy m6 is broken in a way that the two side covers of my lid separate when I close the lid. It's the same problem as requested by many others. I rely on my laptop for my work and cannot afford to send it for repair for a week. Any help would be appreciated. 

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RELEVANCY SCORE 68

I have a cracked screen case and broken hinge on HP envy m6 laptop. The right side of the screen case and both the hinge are broken. It first started off with the hinge then that caused the screen case to crack. I need this repaired. I am not able to arrange parts

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RELEVANCY SCORE 67.6

The hinge on the left side is separated so I cannot left the screen all the way up. This system is only a couple of years old. What can be done to fix this problem?
Thanks, Ralph
 

A:Broken Hinge on my Dell Laptop Inspiron - 1525

Hi, Ralph009:
If your laptop is still under warranty, Dell may repair it. Otherwise, your options are to send it to Dell for a paid repair or have someone else repair it.
Here is your service manual for reference.

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RELEVANCY SCORE 67.6

First, I LOVE Hp laptops!!! Being the one that buys all the Electronics for my household.  We currently we have five, everyone has a HP laptop. But my HP ENVY TouchSmart 17-j140us  The hinge just snaps and pops every time you open the laptop and now the case Is coming apart no mater how carefully I try to  Open It   I paid over $1000 for a glorified paperweight.  Its only 18 months old!!!!! After doing a search on the internet this must be a known Issue with this laptop case design ,   Thank you for your time, The Dimmer fammily U.S. Army attive duty.

A:HP Envy laptop broken left rear hinge.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

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