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Remote Desktop session won't disconnect, hangs remote computer

Q: Remote Desktop session won't disconnect, hangs remote computer

I have two systems, "desktop" and "laptop", peer-to-peer networked on my home LAN both running Vista Ultimate SP1. I routinely use Remote Desktop from desktop to laptop. I am accustomed to simply closing the RDP window on desktop (and perhaps reopening it one or more times) and then if I want to use laptop directly, logging back into it from the Windows login window.

Recently (I apologize, but I can't be more specific) I find that (1) I cannot log back into a session after I have closed the RDP window on desktop, (2) I cannot log back into laptop from its logon window. I also find logging out of the RDP session rather than merely closing the window makes no difference. In either case, when I look at the logon window on laptop I see the message saying a remote user is logged in, and if I try to log in anyway, it hangs indefinitely at the "Welcome" window and must be restarted.

I cannot identify any software change to this system that might be responsible. In fact with the exception of Windows Updates I don't think there have been any. The system is a Dell Latitude D830 and all its drivers are the most current.

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RELEVANCY SCORE 200
Preferred Solution: Remote Desktop session won't disconnect, hangs remote computer

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 123.2

Whenever I use Live Mesh, it locks the computerand quits Windows Media Center. Is there anyway of setting it so that I can log out with WMC running and the computer unlocked?

Thanks.

A:Disconnect from remote desktop session via Live Mesh without locking?

Hello,

I believe Windows Live mesh creates an additional session when logging in remotely. I don't think it uses the same session as the console.

If another remote desktop program is an option then I would suggest logmein as it uses the console session.
Dave

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RELEVANCY SCORE 123.2

Installed Windows 8.1 on a server machine a few days ago, replacing Windows 7. With Windows 7 I could leave user sessions open simply by closing the client with the X/close button, and could then of course resume the same session later, be it through RDP
or locally, but this does not seem to be default behavior with 8.1. Whenever I disconnect now, the session is automatically logged out, indiscriminately killing any applications that may be running in the session. It was like this out of the box.

I've googled this quite a bit now, and I've tried a few proposed solutions (policy changes, registry value changes etc.), but absolutely none of it has had any effect.
Any idea what's going on? Is this a bug, or is it by design? RDP is pretty much useless when it behaves this way..

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RELEVANCY SCORE 117.2

I have two computers running Windows XP. Let's call them Acquiring and Processing.

Processing has SP3. Acquiring has SP2 and is behind a hardware firewall/router. (cannot upgrade to SP3 due to some software it has to run that will crap out if the computer is upgraded, hence the firewall.)

I configured the firewall/router to give Acquiring a specific address, and to open the port for remote desktop, and to forward anything coming in on that port to the Acquiring computer, which is the only device on that router in any case.

When I go to the Processing computer and try to Remote Desktop to the Acquiring computer, the login window comes up without a hitch. Once I type in the username and password and try to login, however, the desktop of the remote computer won't load. I get the little bar at the top of the screen with the computer name and the option to minimize or close, I can see and move the mouse, but the rest of the screen is completely black. Eventually I just end up closing the remote session (without logging off though, since I am not given that option)

Over on the Acquiring computer, the screen hasn't been locked as per usual. I can still see the desktop, but the computer is frozen. I have no mouse, and I can't even get the keyboard to toggle the lights for numlock and capslock. I then have to do a hard reboot of the Acquiring computer to get it un-frozen.

Can anyone help me try and figure out why this connection isn't working, and what I ... Read more

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RELEVANCY SCORE 114

We're using a Server 2008 r2 Terminal server environment.
I have one particular user (running windows 7 64bit) who's having an issue with a HP laserjet 400 M401 printer. She connects with her local printer set to follow her to the remote session but randomly through her session, programs like word or adobe reader
will pull up another random printer in our network instead of her local one.
For instance, today she pulled up a .pdf and it defaulted to one printer across the complex, then later within the same session she pulled up a Wordperfect document and it defaulted to a copier on the other side of the office.
She's the only person having this particular issue. So far my IT manager rebuilt her local profile (albeit sometime back) and I reinstalled drivers but I'm a bit stumped on which direction to take with this one.
I've ideated on it being an issue with USB cables, Printer memory, account data related, or maybe bandwidth?
Any help is appreciated.
-Eric

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RELEVANCY SCORE 106.8

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I haI have been accessing one of my windows 7 remotely using RDC. For some reasons  I can’t access it any more with this message:  
"Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference
between your computer and the remote computer. Make sure your computer's clock is set to the corr... Read more

A:Remote Desktop cannot verify the identity of the remote computer because there is a time or date difference between your computer and the remote computer

Ours was a DNS issue.  Someone put an entry in the wrong firewall.
 

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RELEVANCY SCORE 106.8

Finally did a RD. It was easy to set up, surprised me, and has done what I wanted as far as maintaining files on our other computer.

My question is Comp A is a new build, connects to Comp B, with RemoteDesktop, and works OK. When I leave the session, Comp B which I connected to, now wants a password typed in to get back in the system. It"s at the usual logon screen. Didn't before. Is this normal, and could it be changed, not requiring one like the main one I use (Comp A), and the 2nd. question

because the screen is bigger on Comp A now, even using the controls in the RD logon, when I close session, the icons stay where they are at for the Comp A screen size, which means I have to right click on the desktop on Comp B desktop, select from the menu restore desktop, to get it to go back to Comp B screen size. Any way to auto do this?

Thanks

A:remote desktop-after session closed-question about other computer

When you login via Rd you log off the current user that's why you need to log back in you may like to try free TeamViewer you can connect via internet and share better

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RELEVANCY SCORE 104.4

Hello, I have one workstation with a remote connection problem.
OS: Windows 7 enterprise 32-bit
Workstation is connect to a domain.
Problem started after June or July updates, I cannot connect to the workstation from any host via RDP. it just freezes on "Configuring remote session" and after few minutes ir shows a message:

"this computer can't connect to the remote computer. Try connecting again."

All settings are set correctly, all accesses are given. Google is searched fully, neither solution worked for my situation.

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RELEVANCY SCORE 97.6

I am getting error in server 2012r2. log on time
the task you are trying to do can't be completed because remote desktop services is currently busy please try again in a few minutes. other users should still be able to log on

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RELEVANCY SCORE 96.4

hello, i want to send files from my computer to the remote one but every time i try i open up windows explorer, click on my drive and it freezes up and goes to not responding, then it loads like 5 minutes later, and the process repeats every time i go to a folder, i am connecting to a windows server 2003 computer. can anyone tell me how i can transfer files faster or if there is another way than using windows explorer? thanks a lot!!
 

A:Problem Transferring Files from Local to Remote Computer in Remote Desktop

You are trying to do this over Remote Desktop?
I have used this with Windows 2000 Server and my XP computer. I would assume it will work with 2003 server.
http://www.analogx.com/CONTENTS/download/system/tsdc.htm
 

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RELEVANCY SCORE 96.4

We have several HP Compaq t5530 thin clients. We are using them to remote into a RDS session on Server 2012 R2. We want the desktop background on the session (on the server) to show our wallpaper which has our logo on it. When we remote in it's just a black background. (All of the desktop icons are there, just not the wallpaper we want) We have other brands of thin clients doing this same thing and have no issues with the desktop wallpaper showing. Any suggestions?

A:RDS - Desktop Wallpaper on remote session

CCWTechnology wrote:We have several HP Compaq t5530 thin clients. We are using them to remote into a RDS session on Server 2012 R2. We want the desktop background on the session (on the server) to show our wallpaper which has our logo on it. When we remote in it's just a black background. (All of the desktop icons are there, just not the wallpaper we want) We have other brands of thin clients doing this same thing and have no issues with the desktop wallpaper showing. Any suggestions?The reason the screen blacks out is for performance.  You'll need to look into the settings to see if you can resolve it.  http://superuser.com/questions/674024/how-to-enable-desktop-background-on-a-remote-computer

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RELEVANCY SCORE 96.4

Ok, here's the situation... I use XP at work and Vista SP1 at home. Up
until now I have been using VNC to connect from work to home, but have
found myself becoming increasingly frustrated with the framerates.
I have a 20mb/20mb fiber connection at home, so bandwidth is not an
issue.
Someone recently suggested I try Remote Desktop Connection. After
messing around a bit with it, it seems just what I am to be looking
for...with just one problem.

It seems that when I login from one location (work), it logs off my
remote location (home). Is there anyway to have it just login to the
same session, so that the home pc and the work pc can see the same
thing, both use the mouse, etc?

Thanks in advance,
Nickolas

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RELEVANCY SCORE 96.4

I'm just trying to get this setup between Win 7 pro desktop and Win 7 pro laptop. I have enabled the connection on the desktop and have a start menu icon on the laptop to start the session. I get the box to enter the computer name. No problem. Then I get a log in box with my admin name already filled in (that's the only authorized RD user as I haven't added any others) and a password box. I don't have a Windows password on the desktop so I leave that blank and hit OK. I get the following error:

Authentcation error
The local security authority can not be contacted

What would cause this? Possibly a firewall issue?

A:can't establish remote desktop session

Try Team Viewer - TeamViewer - Free Remote Access and Remote Desktop Sharing over the Internet

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RELEVANCY SCORE 96.4

Hi there

A challenging question for you gurus out there. one of my windowXP Pro machines has a problem with its remote desktop service. I am sure it wasn't the firewall.

Everytimes a machine (client) try to connect to it (server) with remote desktop, I saw from the Process Explorer that there were 2 new processes created (csrsss.exe & winlogon.exe) in the server machine but were dropped immediately.

There was no error messages to both client and server sides. From the client side point of view, it feels like the server machine is not responding.

any idea?

thanks in advance!
 

A:Remote Desktop Session would not start

What says your event logs on bothe client and srv about the connection problem?
 

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RELEVANCY SCORE 95.6

Hi all, I'm trying to remote into a user's computer in another office of my company. After putting in the user's credentials I get "You do not have access to logon to this session". I've already removed fInHelpMode from HKEY_Local_Machine\System\CurrentControlSet\Control\Terminal Server and rebooted but get the same error when trying to log in as the user. I can connect and log in as administrator but in this case I need to connect a printer via TCP/IP so I need to be logged in as the user. I can remote into other computers just fine.

We are an XP Pro shop. Computers are Dells, I beleive the user is on the same model I am, Dell latitude E6400.

Any ideas?
 

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RELEVANCY SCORE 95.6

Hi All,

Just wondering if RDP is the same thing as Terminal Session?

I'm want to know because i havent seen RDP link you back to locally attached printers or shared drives.

Any help would be great. thanks.

Regards
Steve
 

A:Is Remote Desktop Protocol the same as Terminal Session??

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RELEVANCY SCORE 95.6

I'm looking to enable remote desktop on my HTPC in windows 8 so I can use it while media center is running without disrupting the entertainment. Anyone?

A:Concurrent Remote Desktop Session Win8

I am not clear on what the problem is. What do you do, if anything, that causes the entertainment to get disrupted? What pieces of equipment are involved? How are they connected? What is the "concurrent" part. What exactly do you want to do concurrently--login as two concurrent users? Does this link help you? Here is another.

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RELEVANCY SCORE 95.6

Hi everybody,
 
        I have a remote connection that I need to configure 2 monitors. Each of them must be showing a different window full time (a monitoring activity).
       In every forum that I visit, I have same answer: in Display tab of Remote Desktop Connection, tick "Use all my monitors for remote session".

       But when I'm connected (remotelly) to my host computer, I try to Maximize and/or increase my remote screen and nothing happens, just 1 remote screen in 1 monitor.
       In the Screen Resolution Configuration, it shows just 1 remote desktop (RDPDD Channel) monitor and I can't make any change about it.
     I also tried to change some Local Group Policies as showed in Tech Community Microsoft Blog "Using Multiple Monitors in Remote Desktop Session", in both sides, host computer
and client computer.


   And nothing happened, it seems that all different settings in Remote Desktop Connection on client computer doesn't take effect.
  Is that something that I'm missing?
PS: Sorry for not posting images and links (I'm not allowed by this platform yet).

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RELEVANCY SCORE 95.6

Hi,
How to allow multiple users (e.g 6 users) to access windows 7 machine via RDP simultaneously.

Regards
Ali

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RELEVANCY SCORE 95.6

Is there any way to connect to another computer using remote desktop without killing the user session on the remote machine?

I want to be able to connect to remote machines on my network in order to register an activex control. I want to be able to do this remotely and without interrupting the session on the target machine as they have to be up and running constantly.

Suggestions?
 

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RELEVANCY SCORE 95.2

I thought it'd be easy with Task Scheduler, but it's not. Not only does the task not get run(doesn't appear in 'last run' time), but when running it manually it launches whatever I ask it to in the background somehow. From messageboxes to command prompts and explorer windows, they all appear in the task manager but nowhere on the desktop. They are running off the same account but they're just not showing.

Can somebody give me a hand please?

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RELEVANCY SCORE 95.2

I have searched for this but never found an answer.
I have used Remote Desktop for years with XP and Vista and was always able to work in visual studio(or any other program) stop work go home RD to my work computer and keep working. Then Disconnect and the next morning come back to my work computer and continue right were I left off. But in Windows 7 when ever I disconnect from a Remote Desktop It logs me off closing all my open programs. Anyone know how to have the same behavior as RDP for Vista or XP where I can continue working back and forth from work to home without logging off?

A:Remote Desktop Logs off on Disconnect

I have the same problem - did you ever find a resolution?
Thanks

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RELEVANCY SCORE 95.2

We have several remote systems that can all connect fine. I am having an issue with one box. It is a windows 7 home premium machine with netgear wireless nic. When I open mstsc to connect to a remote machine I put in the ip address and click on connect. I receive an immediate failure with the text "This computer can't connect to the remote computer. Try connecting again...blah blah"

I have a server 2008 r2 with Network level authentication enabled. I have 8 other systems that are hardwired, at different geographic locations and all connect fine.

I have not made any changes on the server side since this problem seems to be local to this client only.

On the client I have made the following changes/observations. I have disabled the firewall, cleared the remote desktop cache, remove the MRU entries from the registry, verified that port 3389 is open via telnet. I have been bashing my head for days trying to figure out why this one box is not working. The problem occurs for every user on the box including the admin.

I don't receive the box that prompts for warning if there is a server authentication issue but I think that is because I selected ignore at some point and said yes to continue. I'm not sure where that cache resides to delete that selection. I'm not sure if that is where my problem lies or not. Can anyone please assist?

A:Remote Desktop Client 6.1 Cannot connect to remote computer

Welcome to SF,

From the Remote computer please try this, if unsuccessful please post back.
Click on Start and type secpol.msc. Then go to Local Security Policy=> Local Policies=> User Rights Assigment=> Choose Allow Log on Locally and select the User or Group that needs to access this computer remotely. Also select Allow Logon to Remote Desktop Services (if you have RDS or Terminal Services configured in your Win08 Server). Try to remote connect after.

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RELEVANCY SCORE 95.2

So, I had remote desktop working on my computer for about two years and now it doesn't work anymore. Every time I try to access it from another computer (I don't have and don't know how to get a domain name, so I just use my IP address, which I get from whatismyip.com), I get an error message saying I cannot connect to the remote computer.

As far as I know, I have done everything right. I enabled remote desktop in system properties, I created a static IP address in TCP/IP properties, and I configured my router to forward the default port (3389) to the correct local IP address I specified. I have disabled windows firewall and put mstsc on my list of exceptions for the firewall that I use (BitDefender). I also pinged my IP address and received all packets sent.

I am running windows xp professional with sp3.

Any suggestions?

A:remote desktop problem: cannot connect to remote computer

try using the computer name to connect right click on the my computer icon and select properties and then the computer name use the full computer name. while your in there check the remote tab make sure the allow user to connect remotely to this computer is checked. on both pc's. also make sure both machines have xp pro i know you can only go one way between pro and home edition can't remember which.

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RELEVANCY SCORE 95.2

Remote Desktop Connection wants the IP or name of the remote computer to connect to. But suppose the remote computer is behind a router. The router has one WAN IP, say 192.45.63.98, which will be the same for all the computers connected off of that router, (when you google "my ip" from any of them) and then each computer connected off of the router will have a LAN IP, something like 10.0.0.6. So if I want to help the person connected to the 10.0.0.6 computer (and not the person connected at 10.0.0.9) off of this router what do I tell Remote Desktop Connection at my computer to reach them?

Thanks.

A:Identifying remote computer for Remote Desktop Connection

I would use teanviewer its a lot simpler to setup

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RELEVANCY SCORE 94.4

Hi,

Simple question really, just wondering if it is possible to allow the user to watch what your doing on their PC when you've connected via a remote session.

i.e. I'm on PC A and I'm controlling PC B, but I want my colleague on PC B to be able to see what I'm actually doing (rather than just viewing the login screen / logging in and interupting my session).

If not, is there any FREE (and safe) software that does this.

Any help is appreciated.

Regards,

Nnahrino
 

A:XP Remote Desktop: Can you enable host watch session?

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RELEVANCY SCORE 94.4

Hi,

Very recently I started having a problem with the remote desktop where it says the following message:

"Your computer could not connect to another console session on the remote computer because you already have a console session in progress."

What I am trying to do is to access my Vista Ultimate computer using my Windows 7 Ultimate computer, and have been doing so this way for more than a year. All of a sudden I start getting the message that I have quoted. I do not know why it started doing that.

As well, going in the Users tab of task manager you can see there that I am logged in as a console user.

Please advise.

Thanks

A:Remote desktop connection issues -> console session

Please disregard this, I'm stupid and did not see that the router changed the IP of the devices. Never bothered making them static but I guess I probably should.

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RELEVANCY SCORE 94.4

I've been using the following changes to be able to logon to the 'active' session of a Windows 8 machine:

Run ?gpedit.msc?, change:

Local Computer Policy->Computer Configuration->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Connections, set ?Allow users to connect remotely by using Remote Desktop Services? to ?Enabled?Local Computer Policy->Computer Configuration->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Connections, set ?Restrict Remote Desktop users to a single Remote Desktop Services session? to ?Enabled?Local Computer Policy->Computer Configuration->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Session Time Limits, set ?Set time limit for disconnected sessions? to ?Enabled? and ?Never?Local Computer Policy->Computer Configuration->Administrative Templates->Windows Components->Remote Desktop Services->Remote Desktop Session Host->Remote Session Environment, set ?Remove ?Disconnect? option from Shut Down dialog? to ?Enabled?Local Computer Policy->Computer Configuration->Windows Settings->Security Settings->Local Policies->Security Options, set ?Accounts: Limit local account use of blank passwords to console logon only? to ?Disabled?

This would allow me to connect using "mstsc /v:IPADDRESS /admin" and to quit th... Read more

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RELEVANCY SCORE 94.4

I have encountered an intermittent issue that seems to be related to remote desktop.
 
Sometimes when i end a remote desktop session i will return home later that day to find that i cannot click on or enter a password into the login screen of the Remote Host. to unlock the computer i must either reboot it or use the RDP client on my cell phone to log into the desktop and than forcibly unlock it using tscon from the command line

A:Cannot type in password box after ending remote desktop session

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

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RELEVANCY SCORE 94.4

Hi,

I have several Win7 computers that remote into a hosting company's server. Our users will log into the hosting company's servers via remote desktop. The issue that keeps coming back is that the keyboard will stop functioning after a user locks the computer
then returns after a short period of time to continue working. The remote desktop session will remain working while the pc is locked. After unlocking the computer the keyboard will not work in the remote session. The mouse isn't affected by this and minimizing
the session, the keyboard works fine on the local session. Sometimes you have to restore down then restore back or minimize the RDP session several times to get the keyboard to work inside the remote session. On a few occasions, ending the RDP session
will cause the keyboard to work again. Anyone experienced this and have a resolution for this issue? This issue appears to be occurring more frequently and we have already recreated user profiles on the remote server but to no avail. Thank you for your help.

A:Keyboard losing focus while in remote desktop session

Nicholas
The KB appears to describe the issue we are experiencing. I tried the hotfix but I received a message that the hotfix doesn't apply to this computer. The pc is a windows 7 pro 64-bit. Would you have any other suggestion?
***update***
I changed the keyboard setting for the rdp file to On This Computer. This is found under Local Resources when you edit the rdp file. This appears to have resolved our keyboard issue.

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RELEVANCY SCORE 94.4

I recently installed a remote desktop app on my iPhone and, though the app works perfectly, I have a problem when I disconnect - the wireless connection on my notebook stops working. I can't pull up my browser, my mail notifier, or even access the router. If I Disable/Enable the connection, it starts working again, but I'm not sure why it stops connecting in the first place. Is there a way to prevent this from happening? I really like being able to use RDP, but if it's going to kick my system off the network when I'm done, I don't know if it's worth it.

I have a Dell Inspiron E1705 and Windows XP Media Center SP 3. I'm using Windows to manage my wireless connections, and the app I'm using is MochaSoft RDP Lite. Hopefully that's all the pertinent information.
 

A:Wireless connection problem after remote desktop session

Update:

Apparently this problem is also occurring when I switch user accounts on the laptop itself - regardless of any remote activity. I think this might be the underlying problem.
 

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RELEVANCY SCORE 94.4

The project is to set up a PC to act as the audio source for a home audio system.  The goal is to use the Windows Remote Desktop mobile application to access the PC in order to change volume, steaming channel, Media Player playback, etc.  When
the Remote Desktop connection is established, the audio output either stops (iOS device) or is redirected to the mobile device (Android).  Can Remote Desktop be configured to only allow for keyboard/mouse control, but maintain the remote computer's control
of audio and/or USB ports?
Thank you.

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RELEVANCY SCORE 94.4

OS: Win8 64bit (My desktop is Win8, my laptop is Win7. We're dealing with the desktop here.)
Where I am: university network, but these features seem to be working with my laptop.
Things I've checked: allowing services through Windows Firewall (Bonjour, WMC services, etc.)
Allowing remote services in System Properties
Many, many existing threads and non-solutions
How I'm feeling:

None of these features or applications work, and they're all supposed to function differently from one another (e.g. WMC doesn't use the Apple Bonjour service, so it isn't a program-specific problem). I just want to control my media system with my desktop
Is there some obscure service or file or setting that I'm missing that could prevent any remote applications?

A:Remote features not working -remote desktop, WMC, iTunes remote, etc.

Let's focus on "remote desktop". Can someone remotely access it from the internet?
If not: Can someone remotely access it from same LAN?

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RELEVANCY SCORE 94

Hello,
I am facing an issue while attempting Remote Desktop Connection from Windows 7 Professional machine.
When trying to take an RDP of a Windows 2016 Server using "MSTSC - Microsoft Remote Desktop Connection" I get an error " This computer can't connect to the remote computer. Try connecting again. If the problem continues, contact the owner
of the remote computer or your network administrator."
However, when I select the "Connect and don't warn me" option in the advanced section of Server Authentication Tab (MSTSC), it connects.
Can anyone please guide me to resolve this problem ? Do I need to make changes at the server end or the Desktop level ?
The version of Remote Desktop Connection I am using is "Shell Version 6.2.9200, Remote Desktop Protocol 8.0 Supported"
Thanks,
Swapnil.

Swapnil Malpani

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RELEVANCY SCORE 93.6

I know by default under Vista in remote sessions, these types of apps wont work or will error out..

Does anyone know of any way to get around this.. at least in the VirtualCD sense.. that perhaps i could trick PowerISO into working for mounting virtual discs?

Thanks

A:Running CD apps like PowerISO or nero in remote desktop session possible?

Hey Markm75

You need to allow access to your drives within remote desktop.You need to use the Group Policy Editor in order for drives
to become available through remote desktop connection

Try this:

In Group Policy Editor
1. go to Computer Configuration
2. Administrative
3. Templates
4. System
5. Remote Storage Access
6. All Removable Storage:
Allow direct access in remote sessions... set this to ENABLED.

Or alternatively use a program like UltraVNC. UltraVNC is a powerful, easy to use and free software that can display the screen of another computer (via internet or network) on your own screen. The program allows you to use your mouse and keyboard to control the other PC remotely.




regards




Craig

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RELEVANCY SCORE 93.6

Recently we have a issue with diffrent user that are trying to connect to their W8 session.
User log into their desktop than a remote session is created automaticly. By Some user a internal error pops up, pretty strange..

We already tryed the wait for network policy but this does not solve the problem for some users in our domain.

When they double click the RDP icon they go directly to their session (without a error).

What could be wrong?

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RELEVANCY SCORE 93.6

Good Morning.

I trouble shot an issue with RDP that has me to believe the sollution lies in somthing to do with printer settings in Windows 7.

Affected computer RDP's sucessfully logs into a load ballanced terminal server farm, several moments into the session being established I am getting the "Remote Desktop stopped working" dialog box.

This issue is localized to this single computer and is fixed by unchecking the "pinters" option in the remote desktop settings. this computer acts as a print server to a small laserjet printer, all other computer on this small LAN can successfully print to this printer from their local desktop or while connected to RDP sessions.

I have tried :

Rebuilding RDP desktop icon for user.
New Local machine user accounts.
starting/stopping Print spool services.
USB and LPT1 cables (currently on LPT1).
I'm 2 inches away from backing up this users data and giving them a new computer. It doesn't make any sense. Any wild suggestions are appreciated.

A:Printers causing Remote Desktop Session to stop working.

A strange one indeed! A few thoughts and questions...

Is the PC you are remoting into a Win7 machine? If not, what OS? How many other devices (PCs) do you share this printer with? Have you tried looking for an updated print driver?

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RELEVANCY SCORE 93.6

Is there any way for me to map a drive from my home computer running Remote Desktop to my work computer? I noticed that when I go into Map Network Drive and click Browse, Microsoft Windows Terminal Services appears in the list, but nothing shows up (even though I'm connected to my home computer at the time which has shared drives on it.)

Any ideas??
 

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RELEVANCY SCORE 93.6

Hi - I'm a PC & Vista rookie & having a network issue I'm hoping to find some help with. I'm running Vista Home Premium 64 bit on a new HP pavilion laptop. I'm trying to log into my work system remotely. The error I'm getting is "This computer can't connect to the remote computer. Remote desktop cannot find the remote computer. Type the computer name or IP address again, and then try connecting" I've tried the help desk at work, they say they know there has been issues with people loggin in with Vista, but its been resolved. But they have not actually been able to help me log in. They are running Windows NT.

Thanks for any help,
Mike

A:Remote desktop can not find remote computer

Your work machine is almost certainly behind some sort of firewall or router which makes direct access to it from the internet impossible. At least, that's how it _should_ be protected!

I assume that you've got to log on to a work VPN server first? Is that successful and are you able to access other resources on the work network such as file servers?

What OS is the target (work) machine you're trying to access? It may not have remote desktop functionality enabled.

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RELEVANCY SCORE 93.2

Windows 7 Professional. All the latest updates, etc. I use Remote desktop Connection(s) to connect to 6 headless 2008 R2 servers. Recently, when I clicked on the "X" to disconnect, I made the mistake of ticking the block that said "Do not ask again" for the disconnect CONFIRMATION. Now when I disconnect I never get asked "are you sure?"......

I want the disconnect confirmation back! For the life of me I cannot figure out how to get it back. I have looked in the local group policy editor, the registry and in the connection manager.

Does anyone know how to get the confirmations back?

Thank you for any and all advice on this.

Charlie

A:Remote Desktop Connection defaults (Disconnect confirmation)

Look at the [HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client] and you will find "ShowShutdownDialog"=dword:00000000, change it to dword:00000001

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RELEVANCY SCORE 92.4

Hello to all,

I have created an account for the user so the user will remotely connects to it using Remote Desktop Connection at the time of logging out he directly closes the Remote Desktop Connection now here is the problem his session is not ended and again by typing mstsc in Run command he is doing the same thing. So can we have such kind of thing if the user is logging on the machine and if he has any session active then it will logged him onto that session instead of creating a new session cause my server resources are getting used up in full.

regards,

A:Remote Desktop Connection Multiple Session Issue for the same user account

Make sure the user Logs Out instead of Disconnect.

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RELEVANCY SCORE 92.4

Hi,
I seem to have an issue that I can't seem to find a similar forum or solution for.
Windows 8 clients on our network connecting to networked printers on a 2012 print server. Normally they talk to the printers perfectly. However, *after a remote desktop session to a client machine*, the printer shows as offline and the print spooler
needs restarting for the printer to show as online again.
Now, while this is a workaround, I'd love to know of a fix. Most of our users are not local admins on their machines, so restarting the spooler isn't normally an option unless I do it for them.
Does anyone have any advice on the above?
Chris

A:Client Networked printers showing offline after remote desktop session

Hi, 

For this issue, we can try following steps: 

First give yourself ownership and full access to c:\windows\system32\spoolsv.exe

1.       Start Search > services.msc
2.       If spooler is not on, turn it on. If after turn on, it turn off automatically, proceed to step 3, if can turn on go to step 4
3.       Start > Start Search > C:\Windows\System32\spoolsv.exe (Right click > Properties)
4.       Click on Security Tab > Advanced > Owner. Take ownership of the file and give full permission to the file. Once done, close everything and try to start the service again.
5.       Start > Start Search > cmd (Run as Admin)
6.       del /Q C:\WINDOWS\system32\spool\PRINTERS\*.* > Press Enter
7.       Once done, try to start the spooler in Services

Then, try to update printer firmware by contacting the manufacturer. 

Hope these would be helpful.Kate Li
TechNet Community Support

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RELEVANCY SCORE 92.4

Hello,
I'm running Windows 7 and having an issue with remote desktop connection. I connect to my windows 7 PC using both XP and OSX without any problems. The issue is when I return to my Windows 7 PC after the remote connection is closed, after I'm required to re-login, all the programs are closed! Any office docs that are open need to be recovered, it's a major annoyance.
Any help would be appreciated.
C
 

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RELEVANCY SCORE 91.2

Hi

I know there are other products out there, like vnc, ultravnc, teamviewer etc etc, but really nothing beats the sheer speed of remote desktop, it's like sitting in front of the actual computer. I also know about Remote Assistance built into Windows 7.

I would like to use remote desktop to do the following if possible.

1. I would like to know if there is a way, to not lock the host machine that you are connected to?, so the user can see what you are doing?.

2. Is there a way that Remote desktop can be used without logging off the logged in account?, or just use the logged in account?

I would like to use Remote Desktop for a remote helpdesk solution if possible. If anyone knows how to do this things I am asking it would be the people on this board.

A:Using Remote Desktop instead of Remote Assistance for remote helpdesk?

Might be possible to do it. I think you need some sort of security.

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RELEVANCY SCORE 88.4

Hi, When i remote desktop to a terminal server from windows 7 RC and run terminal services manager and remote control a terminal server session (which i do quite a bit, as i am an IT Administrator) it connects to the session for a split second but then disconnects and displays the following error: because of a protocol error this session will be disconnected. please try connecting to remote computer again It does this every time i try and connect to a terminal server session.... annoying much! Anyone had a similar problem or is this alreadya  known problem, i have search the forum but could not find anything related. Please could anyone help. Thanks.

A:because of a protocol error this session will be disconnected. please try connecting to remote computer again

After three whole days of slamming my head in the car door, I have come to the conclusion that the problem is the mstscax.dll and mstsc.exe in the system 32 file and the other two files in the en-US or your language folder, that is the culprit,  that is giving the unstable connection, reason being is that I switched that file with a known good working rdc in vista and it works flawlessly in windows 7, let me know if you need any help!!

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RELEVANCY SCORE 86.8

I have windows xp home edition on both of my computers, and they do have a remote desktop program, but ive found out that windows xp pro actually has a better version of it that will actually work. I cant get the windows xp home version of it to work. Is there anyone that knows of a free remote desktop program, or if someone would be able to send the windows xp pro version of the remote desktop program.

A:Free Remote Desktop Program, or how to get windows remote desktop to work

XP Home has "Remote Assistance", while XP Pro has both "Remote Desktop", as well as "Remote assistance". You can download from Microsoft, a Remote Desktop "add on" which will enable your computer to become the "client" but not the "server".

can you provide some details about what you've done to get "remote assistance " up and running?

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