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Unable to connect to wifi modem, keep getting "this page csn...

Q: Unable to connect to wifi modem, keep getting "this page csn...

Unable to connect to the Internet via wifi modem from Xfinity. Laptop shows full connection to wifi, but keep getting "This page can't be displayed ". Xfinity tech sent over 2 hours trying to fix. Did a ip reset 5 times, check all possible internal issues with laptop. Unable to fix. Why would it clearly show I have Internet access, but unable to get any web pages to load up?Worked great prior to issue showing up. A power loss of one second prior to this issue. Modem checks out perfectly. Smart phone can gain access to the Internet with no issues. Hope someone can help as this is a life line to wife on the Philippines at present fo sick family member.

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Preferred Solution: Unable to connect to wifi modem, keep getting "this page csn...

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I have been having issues recently in connecting my sleekbook to my wireless modem. After having the pc for 3 years, I recently changed to a new internet service provider. After utilising this new modem for roughly 2 months, I am now encountering a problem where the internet icon is telling me i have "no internet access" but when i select the icon (bottom right of the screen), under the wifi option, it states "limited". This problem seems to be a strange one as (1) i have taken all updates received from HP; (2) other devices are connected to the modem. i did attempt to address the issue through other suggestions within this blog but nothing seems to work. Please advise me how to pinpoint the problem and address; (3) the  driver status for "Ralink RT 3290 802.11bgn Wi-Fi Adapter" indicates the device is working properly, (4) I ran a full scan and no viruses were detected, (5) I reset both the TCP/IP settings and Winsock catalogue but nothing worked (6) I did try to use other drivers but they all failed. Hoping to get assistance. 

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I just switched broadband providers and they switched out my surfboard SB6121 to an Arris TM1602.  Now my laptop won't connect., no matter what I do..
I tried resetting the modem/router,, uninstalling/reinstalling the Dell Wireless WLAN 1501 Half Mini-Card Driver, removing/readding the SSID etc etc...  This is driving me freakin banannas..

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Just moved in and brought my ADSL wifi modem Belkin F1PI241EGau with me, but over here there is cable and the provider supplied me with their modem motorola Surfboard SB5101E. I would like to connect these two to use the wifi. Would that be possible?

Thank you

A:Can i connect my adsl2/2+ wifi modem/router to cable modem?

Not really. The ADSL router doesn't have the correct WAN interface. You need a standard router with an Ethernet WAN connection.

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Hello Guys,

I wanna Know That I hab a nokia siemens SL2_141 modem which is not in use...beacause I dont have anymore BSNL connection. Now I am using A Wireless Modem of MTS. Recently I have Buyed New Phone I wanna Use wifi...
So ,Wanna Know From You Guys...

HOw Can I connect Internet of my Wireless Modem to The Wifi of nokia siemens SL2_141 Modem.I have Attached A photo So that U ppl Understand properly..

Pls, Help me out with this Problem
OS-Window 7 (32bit)

Uploaded with ImageShack.us

A:Connect a Wireless Modem to ADSL modem for Wifi

The "nokia siemens SL2_141" is a modem/wireless router combo; I assume that "A Wireless Modem of MTS" is also a modem/wireless router combo.

If my assumption is correct you can use the Nokia as an ethernet switch and wireless access point ...

JohnWill's procedure (Aug. 30, 2008) for configuring a secondary router as a switch and, optionally, wireless access point follows.

Connecting two (or more) SOHO broadband routers together.

Note: The "primary" router can be an actual router, a software gateway like Microsoft Internet Connection Sharing, or a server connection that has the capability to supply more than one IP address using DHCP server capability. No changes are made to the primary "router" configuration.

Configure the IP address of the secondary router(s) to be in the same subnet as the primary router, but out of the range of the DHCP server in the primary router. For instance DHCP server addresses through, I'd assign the secondary router as it's IP address, for another router, etc.

Note: Do this first, as you will have to reboot the computer to connect to the router again for the remaining changes.

Disable the DHCP server in the secondary router.

Setup the wireless section just the way you would if it was the primary router, channels, encryption, etc.

Connect from the primary router's LAN port to one of the LAN ports on the secondary router. If ther... Read more

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Hello fellas i need to connect my dumb Xbox 360 to live for it does not play any movies!! and asks to connect to live that i am unable to do.
OKey here is the plit-> i have a usb modem that i connect into my laptop wihch has wifi n all that now i create an adhoc n/w first on lapi--the xbox detects and connects but still test connection fails(the xbox is unable to connect to the adhoc n/w)
second i tried creating a adhoc n/w on my xbox-->lapi connects to that n/w but still the test conncetion fails on the xbox

I have checked "Allow users to use this n/w" for my USB modem connection which i use to connect to the internet In Properties-->Sharing
But here it asks to select the n/w connection out of 3 options Wireless conn,Wireless conn2,Local Area Conn.
Sometimes it shows only Wileless Conn and LAN
i tried every possible combination of all these settings but nothing is working.
The internet on my laptop works fine.
I am using Win 7 Home Premium.
I just need to connect my Xbox to my laptop wirelessely and use the internet connection my laptop is using.

i tried some manual settings of ip.subnet n dns server on my xbox n lapi, in this case the xbox connects to the network (while connection test) but does not connects to laptop.
HELP guys

A:Solved: wifi laptop+wifi xbox360+USB modem--->not able to connect to live!!!

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my HP 15 116 laptop wifi cannot connect to wifi router modem AND it keeep on saying "cant connect to this network" whereas it  can work perfectly fine on smartphone wifi hotspot . please fix it ......... DONT MAKE ME REGRET ON BUYING HP LAPTOP ....

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I have a HP Notebook 15. I restarted my laptop this morning and when it came back on, all options for connecting to the internet via WiFi were gone. I am able to connect to the internet via ethernet cable, and everything works this way.There are no options whatsoever to connect to WiFi or reset the connection or anything, however the WiFi itself is working because other devices in the house are connected to it. I followed a HP technical support online page, which provided step-by-step instructions of various ways to reconnect to WiFi but nothing worked. I tried restarting the computer, updating the driver software, making sure it wasn't in airplane mode, and troubleshooting. Nothing worked. What should I try next?

A:Unable to find Wifi adapter - Cannot connect to WiFi

Hi @jgkelly2, Welcome to HP Forums! I understand that wireless connection stopped working on your laptop. I want to help. Please run the Component test - Wireless Module to verify if the wireless network adapter is functioning well.HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) If the test failed, the wireless adapter needs to be replaced. Let me know if you need further assistance. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me a Kudos.  Regards, 

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I just recently got Fibre Internet (upgrade from Cable) and a new Wifi Modem (From ISP).

I am trying to access my Wifi modems settings /gateway page ie

I want to change my password etc from the stock one my ISP gave me.

When I type that into my search bar at the top of my search engine (Firefox) I get: The connection was reset?

My internet works perfectly...I can visit websites and download with no issues at a good speed.

I can access my wifi modems settings / gateway page on my tablet and my laptop...just not my main PC.

I have tried Firefox, Google and IE on my PC...none of them work.

The first day I got the Fiber Internet installed I was able to access the wifi modems settings / gateway page on my pc with no problems but no since then.

I am using Win 7

Any Ideas?

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I'm running 8.1. In some hotels I access their wifi and the icon says connected, but its not. No splash screen or anything. Other hotels and places I connect without any trouble when the icon says connected. What can I do? I deleted previous connections
that I will not use again.

Thank you.

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  Greetings, for some reason, I have not been able to connect to modem, with hi speed internet, just wifi,can someone please help me with this. I have connected Samsung support  several times, they had said it was a driver, and after many attempts were able to update the driver, toredo tunneling , system worked for a short time, then reverted to wifi. Thanks to anyone who can help.
 Samsung NP300 Laptop
 4 gig mem, intel premium processor, Windows Home Premium version with SP1, 64 bit program

A:Please help, can not connect to modem with ethernet , just wifi

What's your Ethernet setup? Modem to router to PC?

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I have a desktop computer connected to a wireless modem through an ethernet cable. My laptop is connected to the modem using wifi. Is there any way to connect the two computers?
This my network map:

Thanks in advance

A:How to connect two computers via a wifi modem?

Welcome to Seven Forums,

If you wish to have the 2 computers communicate and do files/printer sharing and both computers have Windows 7 (I'm assuming), you may setup a Homegroup.
HomeGroup - Microsoft Windows

Please let us know if this is what you wish to accomplish or not.

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yesterday i installed windows 8.1 , because my windows 10 was corrupted .  After successfully installation i am unable to connect wifi. so please let me know how can i connect internet by using wifi.

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Hi All,

Did the research here and tried a lot of stuff but still no connections. IPconfig reset etc.

DSL provider supplied a new Netgear modem today.
SSID = HomeWiFi
WPA2 Personal
Signal strength "Excellent"

Netbook win7
I set up a wireless network with WPA2 Personal, AES etc and it connects fine.
"Netbook -- HomeWiFi -- Internet"
All good so far

Laptop Vista SP2 that was working on the old modem right before swapping in the Netgear
I duplicated the win7 wireless setup process.
"Laptop -- Unidentified network -- X -- Internet"
Download and install the latest wifi drivers for the laptop, same response.
It has a wifi LED that flashes like it is connecting, looks like it is negotiating.
I can connect using the 10/100 cable and get internet OK.
I removed security in the modem, removed and recreated the wireless network in Vista, same response.

Anyone care to wade in here and Please help me get this working?


A:Solved: Vista wifi can't connect to new modem

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Hello, my internet connection has recently stop working through my wifi router ( DLINK DIR 835). However when i connect my computer to the modem through an ethernet cable it works perfectly. I have already tried a full reset several times through the setup server provided by DLINK (, still nothing works through the router i just get an orange light flashing. Please help, i have already contacted my ISP and they cant figure out whats the problem either.

Thanks for reading any advice would be appreciated!!

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Hello guys,
i'm new here and Im really desperate for your help!
As i stated,when I try to connect to my wifi it says unable to connect because it is hidden.The really annoying thing though is tha i can connect via my smartphone without any problem.
Do you have any suggestions? Im using Vista if that matters.

A:When I try to connect to my wifi it says unable to connect because it is hidden

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Just hooked up to att uverse ,they installed a att200 modem/router ,I have 12 mbps internet. I cant seem to make it hook up to the router
I have tried to enter the info on the printer keypad and throught the computer. computer is pent. 4 ,xp,

I was able to connect my laptop and kindle to the router.
I am not sure if the printer is recognizing the router or vice versa.
in general I dont know what is happening

I just found out it will print from my laptop,so I think my printer is connecting to the router,correct?
just tried to print from laptop again and did not work.
the wifi light on the printer is off.
it used to work great with the other router before att upgraded me

Printer is a epson workforce 520

It is a motorola router

A:AT&T installed new router/modem now my printer will not connect wifi

It worked, then didn't work? What? :S

Maybe check the wifi encryption. Make surei t's WPA2 and not anything else.

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I have an actiontec gt701r modem and when I try to connect to using explorer it directs to some other site and stops popping out a qwest troubleshooter page. I dont have the qwest connection now as it is disconnected but isnt the connection to the modem independent of the internet service? I am trying to read the configuration settings of the modem by trying to connect to it and ofcourse I have the ethernet connected to my computer and the modem and the modem is powered on.

A:Unable to connect to modem

For 98 or ME, Start, Run, COMMAND to open a DOS window:
--- or ---
For 2K or XP, Start, Run, CMD to open a DOS window:

Type the following command:


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

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i have wimax usb modem and tenda wifi router with rj45 ports. how do i connect them, please im not so good at computer so i will request step by step procedure. i dont want to buy a new modem.

A:Want to connect Wimax USB modem to tenda wifi router w311r+ on XP

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Hey all,

Since today I can't connect to the modem with my desktop pc(windows 7 x64). I get APIPA as IP adress(169.254.*.*).

this is how my connection looks like. I got only modem & switch between my connection to the internet. edit: without the fileserver
I've checked the following things with my other PC(=notebook windows 7 x86): modem, switch, cable and my network card and everything did work fine.
note: I did use the same cable as I was using for the desktop PC to be sure that the cableline was fine.

edit:I made the next tests with my desktop PC.

Then done the next ones without success:system restore(1 week)
winsock fix
reinstalling the networkcard
giving static IP adress

My network card settings are the same for the both PC, set to automatically obtain IP address and DNS server addresses

ipconfig /all of my desktop pc.(not working)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82578DC Gigabit Network Connecti
Physical Address. . . . . . . . . : 70-71-BC-A8-20-52
DHCP Enabled. . . . . . . . . . . : Yes
Autoc... Read more

A:Unable to connect to the modem with windows 7 x64

Your desktop IP configuration is
Subnet Mask:
Default Gateway: none

Your notebook's IP configuration is
Subnet mask:
Default Gateway:
DHCP server:

You have not given the IPCONFIG/ALL of your file server which could be your Gateway, DHCP server and DNS server.

Your notebook is getting the IP configuration from the wireless Access Point which is fine. These values may not be applicable to your desktop as it is directly connected to the switch.

If your file server is configured as DHCP server, and your desktop's IP configuration is set to automatically obtain IP address and DNS server addresses, then your desktop will get these values from your server.

Otherwise you have to manually set the values for IP address, Default Gateway, DNS server to get internet on your desktop.

As I can see the default gateway entry for the desktop is empty.

So please open the network adapter's properties on your desktop and check the above values.

If they are set manually you have to obtain the default gateway IP and DNS server IP from your fileserver and enter in the network card IP configuration.

Or you can make the IP configuration to get these values automatically from DHCP server on your LAN.

If you have a system admin check these with him. He should be able to help you out.

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I have an issue with my Windows 10 PC not connecting to my cable modem by ethernet cable. I connect the PC to the modem and all I get is "unidentified network - no internet", yet my laptop connects to the modem by ethernet (I'm using it now) just fine. I've tried everything I can think of to get my PC to connect to the modem, but nothing has fixed the problem so far. I can connect my phone to the modem fine by wifi as well, so the modem isn't the issue - or is it? Yesterday I had no issues with connecting to the modem and internet until I had a "blue screen event" and when the computer rebooted, I had the yellow triangle ! ever since.

Please HELP!!

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We had to reinstall windows xp onto our desktop computer and once the instalation was complete we tried to access the internet, of course there was a problem, no matter what we have tried we are unable to get the computer to recognize anything, there is no internet connection and we are unable to find a way to make a connect. According to my husband the computer is not recognizing the DSL connection, i know our wireless is working because it is active on or borrowed laptop and on the WII.

A:Unable to connect to the internet / modem

Hi -
Go Start > Control Panel > Network Connections and see what is listed there -
Or try in the same area Network Setup Wizard as you may need to create a new account -
Hook the computer up to the router ethernet cable and try it directly through there -
Right click on the connection in Network Connections and see if it is recognised there -

Thank You -

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Dear all,

I'm using ZTE MF62 HSPA+ 21Mbps MIFI Portable Broadband Wifi Router
I used to connect it directly to my pc, and provide wifi to my others device.
All the while are ok, but yesterday I just found out that all my laptop & phone also couldn't detect the wifi from the ZTE modem.

In device manager, the zte technologies msm driver was in yellow sign.
Under cmd - Ipconfig - media state it showed media disconnected.
I have tried to uninstalled the driver from device manager but failed to reinstall the driver. Error message from installing process "no driver found".

I brought it out from my house & tried to install it in others pc, however, the same error occurred.

May I know anybody can help me on this issue?

thank you very much!!!


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I'm here at a hospital with free wifi. However, when you first connect, it redirects you to a webpage which describes their usage policy and a form for you to submit your email address.
It works fine with my iPhone and iPad, but, with my Windows 8.1 Enterprise laptop, when I choose to connect to that wifi network, I am never redirected to this webpage. Windows only tells me that the connection is "Limited".
How do I fix this?

A:Not getting login page when I connect to public wifi

Did you resolve your issue? Could you connect other WIFI using your Windows 8.1 laptop?
If no, please troubleshoot your issue as below article:
Windows 8.1 Wifi showing "limited" or "No Internet Access"
http://blogs.technet.com/b/dennis_schnell/archive/2013/08/31/windows-8-1-wifi-showing-quot-limitied-quot-or-quot-no-internet-access-quot.aspxKaren Hu
TechNet Community Support

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HI Peepz

I think this is in the right forum??

I've just signed up to a 12 month contract on a 3 ZTE Usb modem for my laptop, got it all set up ok and working .. well working in that it will establish an internet connection, but it just hangs when trying to connect to 'any' internet sites.

I've got a good GPRS connection of 4-5 bars all the times I've tried to connect (at home, at the beach, in a layby down the road from me) ... and it still hangs trying to load 'any' internet page.

But .... it works fine on 3G ... tried it in Tesco's carpark and PC world car park .. no problem at all ... it just seems to be in the GPRS area's ... which is why I got it as I am doing a bit of travelling around the UK from May onwards for about 6-9 months, and it I need to be able to access the internet from anywhere.

I've only got another 2 days left until I cannot cancel the contract ... so if anyone can help, I would VERY appreciative.

I've tried 3 themselves and they were no help ... I got put through twice to someone in India .. or twice to 2 different people with heavy Indian accents ... and I spent 15 minutes trying to get them to understand my problem without much success, and trying to understand what they were saying .... all they kept getting from them I think was they thought I had a poor signal, and to reinstall the software .... which I'd already done anyway several times, and I have 4-5 bar signal every time I conne... Read more

A:3 ZTE MF622 USB Modem unable to connect to GPRS

If they can't help, I'd suggest you cancel the contract. If it doesn't work, it doesn't work.

It could simply be a defective device since it connects to some signals. Or perhaps it doesn't have the sensitivity that the mobile has?

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I have a 2Wire Wireless Gateway router. When I attempt to connect my new laptop to it and enter the security key/password, it does not accept it. Whats strange is that I was able to connect the computer I had before to the router. How can I connect my new computer?

A:Unable to connect to to wireless router with modem

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Problem: inability to connect after clean install Windows XP done for computer freezes.

I have a WinMe Dell 400 desktop attached to a Motorola Surfboard 4100 external cable modem via an Asante PCI network card and a Dell 8100 laptop with Windows XP which is also attached to the same Surfboard cable modem by a USB connection. All worked normally together for the past 3 months.

Because of recurrent total laptop computer freezes, increasing over the past few days when downloading, using IE6, and requiring power off, I did a clean install of Windows XP this AM and also I followed explicitly the instructions of Motorola in installing the cable modem. The freeze occurred for example on trying to install ˇ§My Yahooˇ¨ and perform Windows update with IE6. I then installed all other programs. The same freeze problem recurred when using a dialup landline modem as well as when using Netscape 6 and also IE6 when I tried to download. I.e. both browsers froze on both connections. I was however able to update Nortonˇ¦s Antivirus.

This PM I did a 2nd format and clean install on the laptop of WinXP, the Dell drivers (nothing else) and again followed the Motorola instructions to install the cable modem.

Now clicking IE6 > ˇ§no connection to internet availableˇ¨ and ˇ§the page cannot be displayed.ˇ¨ This is even a worse problem.

I have uninstalled and reinstalled the cable modem as per Motorola multiple times.

ping > 4 replies.

Ping Microsoft ... Read more

A:Unable to connect with cable modem, IE6 & WinXP .

I'm using Win XP and have discovered that you have to manually enter all the TCP/IP settings. The setup wizard will just screw it up. Once you have manually entered the host, DNS server and gateway address and rebooted, try using Ping with the DNS server. If the server replies, then you are ready for IE6. Good luck.

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Ive tried all the tricks in the book, ipconfig, reboot modem and computer, flush dns, replaced modem, I just got a arris sb8200 for gig speed through Comcast, works ok speed is only half though. ipv4 address through router goes to 192.1681.2 (preferred) but unable to solve (Ethernet doesn't have a valid ip config) comp-to modem, any other sudjestions thanks

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I can't log into my MODEM. I was able to set it up once using the default gateway IP address about a week ago. Then my kids unplugged it and something changed when plugged back in. When I try to log into my modem using the IP address it just gives me a web page saying its unable to connect. My internet works fine, I am able to ping the address and it replies with no data loss, I can trace route to it, I can release and renew the IP address DHCP server. I am just unable to bring up the webpage to login. I have turned off my firewall (windows firewall). I am just at a loss on what to try next. I want to turn on my Wi-Fi and such, essentially administer my router for my computer. I have did a hard reset, held the button for the recommended 15 seconds with both power on and power off but no change. The modem is a Technicolor TC8717T.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, Intel64 Family 6 Model 23 Stepping 7
Processor Count: 4
RAM: 8189 Mb
Graphics Card: ATI Radeon HD 3800 Series, 512 Mb
Hard Drives: C: 55 GB (17 GB Free); E: 596 GB (587 GB Free);
Motherboard: Intel Corporation, DX48BT2
Antivirus: Microsoft Security Essentials, Enabled and Updated

A:Unable to connect to my MODEM via IP Address for setup

Edit: I ran the Microsoft Internet troubleshooter and I used the IP address instead of the domain name and it said "The remote device or resource won't accept the connection". So it seems something within the router is refusing to let me connect, but still acting in the MODEM role.

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I am trying to connect my PS3 and XBOX360 to my wirless modem. One kicks the other off. They will connect individually, but if I try to connect the same time, the first one connected gets kicked off. Any suggestions.

A:Unable to connect PS3 and XBOX360 to same Wireless modem

the xbox 360 runs on wireless g so when they try to connect together one gets shafted because they run on 2 different frequencys. ps3 sux, sell it and use the money to buy halo 3 and mass effect and all of your problems are solved

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5/2013 purchased hp 2000 10/2013 personal info was hacked by $ lender scam personal settings then chrome's home page was changed laptop slowed down called hp support explained situation was told shut off computer and it would need repairs had no $ so let it sit few weeks ago gave laptop to my brothers tech guy he uses for his business he said windows 8 needed to be uninstalled close door that was used and I should close my accounts now the unit wont connect to home wifi but all other computers here work fine except mine

A:unable connect wifi

has windows 8 now been completely re-installed ?

can you connect to the router with a cable and does it work that way

is it a desktop or laptop ?
Check the wireless is switched ON
theres often a physical switch or a combination of the FN and one of the F keys to toggle the wireless on/off
often F2 is used - but note , not always - look for a symbol that looks a little like (( i ))

is the wireless on?


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I am having 3rd generation Ipod Touch..In that i can able to connect with wifi...Only skype is connecting through wifi and no other applications are connecting through wifi...

Can you guys please tell me what i can do with that...otherwise can i configure proxy for that wireless connection and connect to that network somehow...

Please guys help me on this.....

advance thanks for you...

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hello! I really need help After reinstalling my Windows I can not connect to wifi. I can see connection but it is impossible to connect to it. Windows writes me :Windows is unable to connect to wifi. I tried a lot of advice from the internet but it did not work.
Thank you for any help

A:unable to connect to wifi

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I've bought this HP Notebook 14-ac144TU P3U54PA and have no idea to connect to wifi. Please let me know which drivers I have to install and what I have to do to enable my laptop connect to wifi?

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Unable to connect internet on my laptop through wifi, available networks are not displayed, have done the troubleshooting part but still issue persistsPlease help

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Ok so I am working at a friend's house and I have run into a debacle. He needs his wireless adapter to be in a new room with better reception for the house. There are two Wall ports let's say port A and port B. He used to be in port A but wants to move to Port B. When hard connected to either port the internet works fine as well as generates the same IP, DNS, and gateway settings. When I connect Wireless however only port A connects to the internet. Port B will not connect to the internet even though the IP, DNS, and gateway are still the same when I check the wireless ipconfig. Any ideas. I have tried renewing, refreshing, flushing dns cache, making sure his ipv4 is automatic.

A:Wifi unable to connect to DNS

Are these ports connected to a router - whats the make and model of the router
Does if have two fixed IP address OR perhaps the DNS is set to 2 only

can we see an ipconfig /all please
ipconfig /all

We would like to see the results from an ipconfig /all - post back the results in a reply here.

If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

For Windows 8
To open a Cmd Prompt or an Administrator Cmd prompt from the Desktop.
Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.​
For windows version, XP, Vista, W7
Hold the Windows key and press R

Now type CMD

Now press Enter to open a command prompt box (A new dialogue box - black with white font, will appear on screen ):&... Read more

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First, im using

- The router which is causing my headache is ThomsonST780 - SpeedTouch.
- OS is Windows 7 32bit

So here goes the problem - I connect normally to the router with my wifi stick - its around 50-60% signal. Im on internet - everything's fine. But suddenly it just: 1. Disconnects me. 2. Says - No Internet Access (I cant go to internet nor access the router configuration) - basically disconnected. I try to connect again and then it says "Unable to connect"
For absolutely no reason. It keeps saying unable to connect for 5 mins - 10 mins - 20 mins - 30minutes. Completely random! And then suddenly I can connect again.

What I noted is that - When I survey via Win7 default connection panel - after my problem occured - after it says unable to connect the router disappears for lets say 5-10 secs and then i can see it again but same problem - cant connect for random time.

What I tried so far is:

Updating my Windows
Tried it on XP via WiFi - same it wont connect (just on XP it says that connection is no longer in range)
Changed the channel on which router works
Tried connecting with my integrated wifi card in laptop - same thing.

Please guys its very important for me to fix this so if you could help me! Thanks

A:Unable to connect - via WiFi

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So My laptop turned off last night then when I opened it in the morning I automatically fixed it coz its recommended then my laptop is not genuine anymore and theres a yellow triangle with an exlamation point in it in my wifi icon.It is connected but The wifi doesn't work. Pls help me.

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I am having trouble connecting to any websites through wifi. I have connected to the wifi and used CMD to ping google.com and i get no errors but when i open my browser and try it it says "? Make sure the web address Google is correct ? look for the page with your search engine ? Refresh the page in a few minutes. " all of which i have done i then proceeded to click the Fix connection problems button and i get an alert saying nothing could be found. How do i fix it?

A:Unable to connect through wifi

Which web browser are you using? If you are using internet explorer, do a reset by going to tools, internet options, advanced, reset, ok, then start browser again. Make sure there are no proxies set that would interfere.

Also check any security software or antivirus, they can cause this problem many times.

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hi friends i have the problem i cannot access my laptop to the wifi my laptop is intel r atom tm cpu n270 1.60ghz plz help

A:unable to connect wifi

Please post a  MiniToolBox log, so we can see the specs of your computer. Also this seems like a network issue, and a MOD may want to move it to the appropriate category.

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I am having a hp laptop "HP 250 G3"  and product"L1D88PT#ACJ''.
I am ubable to connect wifi in operating system windows 7(64 bit) .
Kindly suggest me the WIFI driver for these product.

A:Unable to connect to wifi

Hi,WLAN driver: https://support.hp.com/za-en/drivers/selfservice/swdetails/hp-250-g3-notebook-pc/6732462/swItemId/ob...Bluetooth: https://support.hp.com/za-en/drivers/selfservice/swdetails/hp-250-g3-notebook-pc/6732462/swItemId/ob...RegardsVisruth

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Hi, Until yesterday, my laptop's wifi was working fine. But today when I fired it up, the laptop could't detect my home Wifi network, but detecting my neighbour's nteworks. I rebooted it a couple of times, but of no help. So, I performed a system restore. After the System Restore my PC's Wifi is detecting my home netwrok, but when I try connecting it by entering the password, it says, "Unable to connect to the netwrok". I've tested my home wifi router for any problems, and there isn't any. My phone is detecting and connecting to my home netwrok just fine. Now I have to connect my PC to my mobile's hotspot to do work everytime. This is really frustrating. Please help.Thanks.

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Hi there,

My neighbour has a problem which I've tried to help with, but have to say am stumped....

He is running a cable modem into a wireless router (Belkin), but since changing ink cartridges on the printer (maybe a coincidence) has lost his internet connection.

The PC (desktop running Xp) connects to the network, but there is no internet connection. I've been there with my laptop and all is well.

It also seems that every time you try to do something with network connections etc, the PC freezes the window/app and you have to reboot/log off and on.

I've never seen this before, but am thiniking pehaps the network card is done for.

Any help/advice would be appreciated.


A:Unable to connect to Net via WiFi

Can't think of any reason changing the ink cartridges should effect the internet connection.

If I understand the problem:

Cable Modem --------> Belkin Router ---------> Desktop
No internet connection for the desktop.

Are you sure the Desktop is connecting to the Belkin? Can he access the Belkin's user interface from the desktop? If he can acccess the Belkin, then the card and cable is probably OK.

Did he try connecting directly to the cable modem to see if that works?

If you connected wireless, try connecting your laptop by the same ethernet cable to see if that works?

Could you supply the followong information for the desktop?

Taken from a JohnWill post.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following commands, one at a time, followed by the Enter key:

Note that there is a space before the -n or the /ALL, but there is NOT a space after the - or / in the following commands.



Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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I am unable to connect to wifi with this laptop. The other laptop and 2 iphones  and a tablet will connect to the wifi. It is with AT&T. I know it must have something to do with a setting, but do not have a clue to what. I have tried all I know, but that is very limited. Any suggestions will be helpful!

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I am using a Nokia Siemens router. Using two laptops one with Vista and another with XP-SP3. My laptop is Acer and my wifes is HCL. And now the issue is that after i set the Security for network with WPA-PSK. My wifes laptop detects and tries to Connect with the network but finally it fails. I tried some possible steps and it didnt work.

Can Someone help me to fix this ?

A:Unable to connect thru wifi

it may be that the hardware in the HCL PC does not support WPA-PSK - depending on how old - but also may just need a driver update

Whats the exact make and model of the HCL - see if a later driver is available from the manufacturers website

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I am using a Nokia Siemens router. Using two laptops one with Vista and another with XP-SP3. My laptop is Acer and my wifes is HCL. And now the issue is that after i set the Security for network with WPA-PSK. My wifes laptop detects and tries to Connect with the network but finally it fails. I tried some possible steps and it didnt work. My Vista Laptop works fine after i delete the old access point.

Can Someone help me to fix this ?

A:Unable to connect thru wifi

She's using the same Network SSID and WPA-PSK security and algorithms and shared key?

The router is set to allow ALL MAC access (not block by MAC)?

The router is set for multiple access (usually a 50 address range)?

The wireless network mode is set compliant with her mode (G, B)?

I'm just rambling off everything I can think of.


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