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missing "show hidden files" button + "Help and Support" not working from start menu

Q: missing "show hidden files" button + "Help and Support" not working from start menu

Hi all,

I'm puzzling this one. In the folder options when I choose 'view' the radio button to show the hidden files is missing. I've already checked the registry at the HKLM/Software/Microsoft/Windows/CurrentVersion/Explorer/Advanced/Hidden

and everything seems ok (value for 'Type' is 'group' etc.). Using the XP tweak (Kelly's corner #155) shows the hidden files, but the button still missing.

Another thing that I encountered with was that from the start menu the "Help and Support" not working. Again, the registry seems fine, and the process is activated (started). This came up when I tried to use system restore option - with no success.

Virus scan didn't find alerts of any kind

To make a long story short- below is the log file of HiJackThis. Please review it and reply if you see something to be concerned with for repairing my computer.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:36:54, on 21-Dec-08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Network Associates\Common Framework\udaterui.exe
C:\WINDOWS\system32\TrayIcon.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bgu.ac.il/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.bgu.ac.il/proxy.pac
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - blank (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - blank (file missing)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - blank (file missing)
O3 - Toolbar: SciFinder Scholar Bar - {4e16a8fb-0521-46d1-aa2c-d0fc7abf6af9} - mscoree.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [DisplayTrayIcon] C:\WINDOWS\system32\TrayIcon.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: ???? - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.mrw.interscience.wiley.co...r/tdserver.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - http://wow.bezeq.co.il/wownew/downlo...e/iftwclix.cab
O16 - DPF: {51C98AC0-31D3-4049-B659-24389E0D94E3} (TCM3Control Control) - http://video.icellcom.co.il/TCM3Viewer.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B} (McUpdatePortalFactory Class) - http://www.amiuptodate.com/vsc/bin/1...datePortal.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1191258794968
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/produc...ed/mvt/mvt.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4CC31A28-987E-40A9-B340-966ED4E00660}: NameServer = 132.72.140.46 132.72.140.45
O17 - HKLM\System\CS1\Services\Tcpip\..\{4CC31A28-987E-40A9-B340-966ED4E00660}: NameServer = 132.72.140.46 132.72.140.45
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe

--
End of file - 7441 bytes


Thx,

Fitch

RELEVANCY SCORE 200
Preferred Solution: missing "show hidden files" button + "Help and Support" not working from start menu

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: missing "show hidden files" button + "Help and Support" not working from start menu

Ok I found the answer (after quite a lot searching), as follows:

1. for the 'Hidden files' radio button - I used methods 1 and 2 from here-
http://www.technize.com/2007/05/13/s...s-not-working/

2. for the helpcenter I just reinstalled it as described here -
http://windowsxp.mvps.org/rebuildhelp.htm
note that the file 'dataspec.xml' is needed to be available for this, and it can't be done directly from the XP CD. The thing that worked for me was to insert the XP CD, and use the file that in my computer (C:\) and afterwards another file on the CD.

Again, all this happened with no virus detection, so I believe that there is no infection. However, if someone has remarks on the HiJackThis log I've put, feel free to add them.

Have a nice day,

Fitch.

Read other 1 answers
RELEVANCY SCORE 175.2

Hi. Start menu -> I can only see shut down, or sleep, depending on how it's configured, but to access other power options I have to click on the small white arrow to the right of the power button.

So if the default setting of the big button is shutdown then it's a hassle to choose sleep because I have to click on the oh so small button arrow thing.

There's loads of room at the bottom right of my start menu so please tell me how to have a shutdown button AND a sleep button, because I frequently use both functions and don't want to have to choose only one for quick access. Cheers

A:Start menu -> Shutdown Button - "shut down" and "sleep"

It's that difficult to click the arrow?

There is/are gadget(s) with this functionality.

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RELEVANCY SCORE 167.2

Heres the thing.i can not make visible my Hidden files and folders. it happened yesterday. they were all missing. I thought someone had deleted them until i searched for them and found them in the respective parent folders. so i go to Folder options and check the 'show hidden files and folders' box, apply settings, and come out. nothing. so i go back and see that 'do not show hidden Files and folders ....' is still checked. bottom line. windows is not accepting "show hidden files and folders" option. i have to access them through search every time. what to do. is it some kind of virus ? I've got Avast and everything seems cool.
 

A:"show hidden files and folders" not working

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RELEVANCY SCORE 165.2

Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Thanks,
Sai Kiran Katuri.

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RELEVANCY SCORE 160.8

Hi All

When I activate the “Show hidden icons” button on the taskbar the pop up menu appears. However, when I move the cursor to activate any one of the icons the pop-up menu then disappears.

Has anyone experienced a similar problem before & resolved the issue?

NB. I cannot use SFC Scannow, as it would destroy many of my bespoke settings!

Thanks in advance for any helpful info!

Ich

A:Taskbar "Show hidden Icons" button - win 7

Hello Ich,

If you mean for when you check the Always show all icons and notifications on the taskbar box, then it's normal to no longer see the arrow menu and see all icons in your notification area on the taskbar.

Notification Area Icons - Hide or Show System Icons and Notifications

Read other 3 answers
RELEVANCY SCORE 160.8

Dumb question. When using start option (lower left corner)on win7 laptop, you should have an option to search for anything in pc. This option is below the "all programs" selection. My laptop lost it somewhere. Same thing when looking at control pannel screen in the upper right hand corner is another search option..gone..

where or where do I find thee to restore?? thnks, ken

A:missing "search programs and files" on start menu.

Welcome Ken,

See if this helps you out with that,

Windows Search - Turn On or Off

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RELEVANCY SCORE 160.4

Hi guys. I noticed that in Win7, the applications in the new Quick Launch move if you run one of the applications in the "Pinned to Taskbar" section. For example, if I have Windows Explorer and Firefox next to each other and I click to open Windows Explorer, the Firefox icon will slide far to the right so that it's after the Windows Explorer task in the taskbar.

Is there a way to keep the new quicklanuch icons in Win7 in the same place, like WinXP?
 

A:Force Apps "Pinned to Taskbar" ("Quicklaunch" in WinXP) stay next to Start Button

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RELEVANCY SCORE 158.4

Greetings!

I have an XP machine which I only ever user myself (as in, there are no other users on the machine, no guest account, and it logs in without a password).

I'm trying to sort out my expansive and bloated Start Menu Programs list, but it seems that there are two separate lists. One for "Joe" (the main user account) and one for "all users", I guess because some programs give the option of installing for just one user or for everyone.

All of the programs show up in the Start Menu when I click on it, but when I go into Windows Explorer to try and sort them out, there are two separate folders;

C:\Documents and Settings\All Users\Start Menu\Programs
C:\Documents and Settings\Joe\Start Menu\Programs

I know I can move them around in these folders (ie; putting them in related groups, such as "system tools" etc), but can I move all of them from the main user to the "all users" folder, (or vice versa) without any problems?

Thanks!
~Joe

A:[SOLVED] Merging &quot;user&quot; and &quot;all users&quot; start menu program lists

Yes, you can consolidate them all in one, or slit them up as desired.

Read other 1 answers
RELEVANCY SCORE 158.4

Good day all.

I recently restarted my computer only to be met with an empty desktop.

Also, My Start Menu is empty. I can't locate any of programs or documents.a Right clicking and going to windows explorer, I could only view : "My Computer", "Windows (C); and when I click on them, they contain few irrelevant files.

In other words I can't find my personal saved documents, "my document" folder , recycle bin and all other programs.

My wifi still works so the only thing I can do on my system is browse on the internet.

However, I can open a microsoft office file, PDF files, if I download it directly from my email or from an external drive.

I can save files on my new blank desktop.

I presume this is a virus attack.

Can anyone be kind enough to advise me on what to do?

Thanking you in advance.
 

A:Desktop erased. Can't Locate "My Documents" folder and "Start Menu" folders

closing thread, please do not create more than one thread for the same issue. Please respond at http://forums.techguy.org/windows-7/1003509-desktop-erased-cant-locate-my.html .

thanks,

v
 

Read other 1 answers
RELEVANCY SCORE 158.4

Good day all.

I recently restarted my computer only to be met with an empty desktop.

Also, My Start Menu is empty. I can't locate any of programs or documents.a Right clicking and going to windows explorer, I could only view : "My Computer", "Windows (C); and when I click on them, they contain few irrelevant files.

In other words I can't find my personal saved documents, "my document" folder , recycle bin and all other programs.

My wifi still works so the only thing I can do on my system is browse on the internet.

However, I can open a microsoft office file, PDF files, if I download it directly from my email or from an external drive.

I can save files on my new blank desktop.

I presume this is a virus attack.

Can anyone be kind enough to advise me on what to do?

Thanking you in advance.
 

A:Desktop erased. Can't Locate "My Documents" folder and "Start Menu" folders

Your files and folders may have been hidden by the virus, go to folder options and 'show hidden files and folder' to see if they actually are hidden. If they are, you can use Grindler's UnHide tool to 'unhide' all of your files and folders. As for the virus, move this thread to the virus and other malware removal forum in order for it to be noticed by an authorised malware removal member.
Good luck!
 

Read other 1 answers
RELEVANCY SCORE 158.4

Good day all.

I recently restarted my computer only to be met with an empty desktop.

Also, My Start Menu is empty. I can't locate any of programs or documents.a Right clicking and going to windows explorer, I could only view : "My Computer", "Windows (C); and when I click on them, they contain few irrelevant files.

In other words I can't find my personal saved documents, "my document" folder , recycle bin and all other programs.

My wifi still works so the only thing I can do on my system is browse on the internet.

However, I can open a microsoft office file, PDF files, if I download it directly from my email or from an external drive.

I can save files on my new blank desktop.

I presume this is a virus attack.

Can anyone be kind enough to advise me on what to do?

AFTER FOLLOWING SOME ADVICE I AM BEGINNING TO GET SOME OF MY FILES BACK BUT MY START PROGRAM FOLDERS ARE ALL EMPTY. For example; when i click the microsoft office folder, it is empty.

HOW CAN I GET RID OF THIS VIRUS PLEASE?

Thanking you in advance.
 

A:Desktop erased. Can't Locate "My Documents" folder and "Start Menu" folders

closing duplicate, please respond at http://forums.techguy.org/windows-7/1003509-desktop-erased-cant-locate-my.html . Please do not create duplicate threads for the same issue.

thanks,

v
 

Read other 1 answers
RELEVANCY SCORE 157.6

Hello
Ive managed to change all the icons on my system to custom ones apart from devices and printers and recorded tv on the right of the start menu.(the ones that appear over your user picture when you hover over them) Ive searched everywhere for their location in the registry but cant find them anywhere.(spent 3 hrs today searching the reg for them)
Please does anyone know the keys for these 2 items.Ill be suprised if no-one on here has a list of them all somewhere

Thankyou

A:change start menu icons "devices and printers" and "recorded tv"

Hello Danny,

The default icon for Devices and Printers is located at the registry locations below. This will also change the icon in all other locatations as well. For example in the Control Panel.

HKEY_CLASSES_ROOT\CLSID\{A8A91A66-3A7D-4424-8D24-04E180695C7A}\DefaultIcon

I have not found the Recorded TV one yet though.

Read other 1 answers
RELEVANCY SCORE 157.6

I have Windows 7 Home Pro installed on my laptop, and I'm one of those people that likes to keep my Start Menu folder OCD-tidy.

In W7 (as I believe it was in Vista) there are two folders that handle the program shortcuts for the Start Menu. There's a user-specific one (for programs only that user can use) and the all-users one (for programs everyone can use).

C:\Users\Joe\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
and
C:\ProgramData\Microsoft\Windows\Start Menu\Programs

I'm the only user on my laptop, so I'd like to just consolidate these two folders into one to make it easier for me to sort and keep track of. Is there any reason not to just drag-and-drop stuff from one to the other? Is there one that I should use in preference to the other (should I keep everything in the "user" folder or the "all-users" folder?

I'm pretty sure I just did this without any problem in Vista, but I wanted to make sure so I don't mess anything up as I'm new to W7.

Thanks,
Joe

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RELEVANCY SCORE 157.2

when i right click on my DVD writer i do not get the options "OPEN",EXPLORE & AUTOPLAY"..How do i bring them back?
 

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RELEVANCY SCORE 157.2

Can anyone help me with this ? i got a picture ... i cant sendto desktop as shortcut the icon is missing .. help !!

A:"Desktop As Shortcut" Command Is Missing from the "Send To" Menu

Maybe this info will help:
Send To Context Menu - Remove or Restore Default Items

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RELEVANCY SCORE 156.4

I am trying to activate several re-loaded machines for an air-gaped system (no access to the internet). When I open the Windows activation screen the option "Show me other ways to active" is grayed out. Furthermore, if I use the CLI command, SLUI
4, to select a phone number, the drop down menu under "Click the nearest location:" is grayed out as well.

I have verified the services: Telephony, Remote Access Connection Manager, Routing and Remote Access, and all their dependencies are set to auto and running. I have also attempted running SLUI 4 as administrator. 
Any ideas?

A:Windows Activation: "Show me other ways to activate" grayed out, "Click the nearest location:" menu grayed out.

Hi?
I am supposing you are attempting to use Volume Activation License such as KMS key, as I know f you don't have access to a KMS Server, this option won't work for these machines. I?d suggest call the Microsoft Volume License Service Center and explain your
situation to them.
https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx
If you are not using Volume Activation License, you might need to enter/change the Product Key by using slui 3.
For Activation and registration information of a Microsoft product, our resources would be limited and we suggest you contact with product Activation Center
Microsoft Volume Licensing Activation Centers worldwide telephone numbers
https://www.microsoft.com/en-us/licensing/existing-customer/activation-centers.aspx
Get Help Activating Microsoft Windows
https://support.microsoft.com/en-us/kb/950929
And you could also found your phone number for your region from %systemroot% \System32\sppui\ phone.inf
Regards,
D. WuPlease remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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RELEVANCY SCORE 156.4

I am trying to use the fsutil file setshortname to set "Program Files" to PROGRA~1,

but the system is giving me an "Error: Access is denied" response.
what I have typed:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd /d D:\
D:\>fsutil.exe 8dot3name set 0
The registry state is now: 0 (Enable 8dot3 name creation on all volumes).
D:\>fsutil file setshortname "Program Files" PROGRA~1
Error:  Access is denied.
And I try it in Safe Mode.It is also "Access is denied.".
Can someone
help me?

A:"fsutil file setshortname "Program Files" PROGRA~1"=>"Error:Access is denied."

Hi TimFF,
This might be related with the UAC settings, check this thread:
give full permission for the users in program
files folder
The steps in the above thread is not recommended.
For the short name usage, we may consider to create a directory-junction from
PROGRA~1 to C:\Program Files:
With the following commands:
mklink /J "C:\PROGRA~1" "C:\Program Files"
Reference:
Mklink
Best regards


Michael Shao
TechNet Community Support

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RELEVANCY SCORE 156

Do you or anyone else willing to help me, know which registry key I would have to manually delete in order to remove the "Move To" and "Copy To" options from my context-menu?

Please help me solve the problems with my registry. I'm using Windows XP Pro (64-bit Edition). The problems started when I tried opening windows by clicking on folders & files, which are listed on my Start Menu:

Whenever I double-click (or right-click on any folders listed on my Start Menu, and then select "Open" or "Explore") to open files listed on the menu, the "Move To" & "Copy To" windows pop-up.

The "Move To" & "Copy To" windows won't go away, unless I click on "OK" or "Cancel". And now that I have the lastest stable-release of WinRAR installed on my XP, the "Move To" and "Copy To" options aren't listed on my context-menu, anymore. However, I can't open any of the folders I want to access via my Start Menu because my registry is still setup to make the "Move To" and "Copy To" windows appear. And now when I click on "OK" or "Cancel" on each of those windows: none of the folders I wanted to open appear.

The previous owner of my PC configured the registry to make the start-menu & context-menu include the "Move To" & "Copy To" options. So whenever I click on an option in the start m... Read more

A:Why do the "Move To" & "Copy To" windows appear when I click on Start Menu?

Sorry, I have no idea how to fix your particular issue. But, the way to avoid this kind of problem is to immediately format the disk and install the operating system fresh when taking possession of a previously owned computer.
 

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RELEVANCY SCORE 156

Using Word 2007, I am unable to pin the "New" and "Open" Word Document to the Start Menu. I was able to do this in XP and Vista. I go to "All Programs" and can load Word but cannot find the options new/open. In Word I go to "Word Options" and it is not listed there either. Thanks.

A:Pinning "New" and "Open" Word document to start menu

  
Quote: Originally Posted by ADKR


Using Word 2007, I am unable to pin the "New" and "Open" Word Document to the Start Menu. I was able to do this in XP and Vista. I go to "All Programs" and can load Word but cannot find the options new/open. In Word I go to "Word Options" and it is not listed there either. Thanks.


ADKR,
I note that you have posted this question in Microsoft's Discussion Groups - Windows 7 - Word 2007 in Word General Questions.
Some reasonable replies were given to you that you didn't respond to. Did you actually try them?


This Tutorial written by our Brink would seem to be a reasonable alternative for you to use.
Quick Launch - Enable or Disable

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RELEVANCY SCORE 155.6

i want to know how to remove hidden files in thew usb drive or pendrive...

coz when i open the usb drive, it is blank(empty without any file) but when i scane it with my antivirus software, my software identify some files(not infected by virus) that are in the pendrive.....

from here i get to know tht there are some hidden files in my pendrive(usbport) but how to deleted it when it doesnt display when i click the drive...

help me,
ana
 

A:remove hidden files in "USB drive"/ "pendrive"

The files may be tagged as hidden or system files. Assuming you are using some version of MS-Windows on your computer, there are options for Windows Explorer to hide or show certain file types. Setting the options to show all files may cause the files on the drive to appear.

I would use caution when attempting to remove files from the drive. There may be a chance the files are needed for proper operation of the drive.
 

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RELEVANCY SCORE 154.8

There appears to be no open thread on this issue...disappearing context menu "new/textdocument" option.

After trying several alternate text editor demos I found that my registry .txt entry was empty except for the (default) line item...I replaced the entry with an expanded entry found elsewhere on this forum which called for notepad.exe and included ItemName and NullFile etc.

After rebooting and checking my program associations to verify that my new editor, EditPlus, was the default, I found that the "new/text document" option appears and works in all the usual places including the desktop...

But there must be more to the story... Notepad still appears in the ItemName entry. Is this just a default reg entry, with the actual default program assignments appearing elsewhere?

BTW, as an old poster suggested elsewhere X-Setup has been de-commissioned but is still available on MajorGeeks. It has some editing capability but wouldn't add a new TXT item because "it already existed" (already registered).



W7 x64 SP1

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RELEVANCY SCORE 154.4

Hi,
for some strange reason I can't seem to check the "Show hidden files and folders" option, every time I do so it reverts back to "Do not show hidden files and folders".

Has anyone had the same problem. This feels so stupid. Please help me. Thanks.
 

A:Checking the "Show hidden files and folders" option in Windows XP

Hi and welcome, are you applying the change? Not just X'ing out and closing the box?
 

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RELEVANCY SCORE 154.4

I am not able to view hidden files and folders because i cannot find the option "Show hidden files and folders". Look at the image below to know how the window looks. Some people said it could be a possible virus that has disabled that option. I thourougly scanned the pc with Kaspersky Internet security 2011, but could not find any thing. Please help me solve this problem. I cannot view any hidden files or folders. Look at the image below
https://picasaweb.google.com/lh/photo/QuoTbqEyY8qvx9HJfP4A0g?feat=directlink
 

A:"Show hidden files and folders" option not present. HELP

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RELEVANCY SCORE 154

somebody pls help me
i got hit by some virus(trojan i think ) and try to run norton but notron cannot clean some suspect file. it show
- error opening (Access denied)[4] or
- error opening (folder locked)[4]
after running norton i found that 'folder options' from Tools command is diappear
i download and repaire registary as kiwiguy suggest

kiwiguy said:

Go here:
http://www.kellys-korner-xp.com/xp_tweaks.htm

Read the heading as to how to apply these Registry "fixes", and then scroll down to number 129 and click on it to download the registry script to correct this problem.Click to expand...

now i can see 'folder options' but cannot find 'show hidden file and folder' checkbox
pls help me, thank in advance!!!!
 

A:checkbox for "show hidden files and folders" disappear from folder option

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RELEVANCY SCORE 154

Hi, guys.

After my pc has been infected by the "bagle prague" (hldrrr/wintems/flec006/srosa) i got cleaned by a software called Regrun. But the malwares have left some problems on my pc. The main problem is : In Control Panel / Folder option / View, i canīt find the options related to "show hidden files". In this forum there is a solution already posted,but it didnīt solve my problem.
The member says to go to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden]
and change the value into "group" My problem is : I do not have this last folder in the registry line ("hidden").
I mean, there is [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder] and in this folder ("folder") thereīs no "hidden" folder. So I canīt change the value of "hidden" īcause thereīs no "hidden". Help me please, thanks.
 

A:Option "show hidden files" in controlpanel->folder options disappeared

Greetings pokemon2005, Welcome To TSG

Show hidden files and folders - option missing or does not work
http://www.winhelponline.com/blog/show-hidden-files-and-folders-option-missing-or-does-not-work/
 

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RELEVANCY SCORE 154

I have had the Ad Watch bug and get the "create an association in the Folder Options" error message when trying to open a program. Nothing will open and all exe.and lnk. files are missing from Folder Options. When I try to create new exe. files and new lnk files, the "apply" button is not highlighted so it will not save. I can make other changes and the button is there but it still won't save the exe changes. I am at my wits end. I have been on most forums looking for the answer. Please help.
 

A:"Apply" button not working in "Folder Options"

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RELEVANCY SCORE 153.2

In Windows XP, fully updated, I have several folders full of mp3's and want to see the bit rate and duration. I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

But all the figures in the "Duration" column appear to be in "hours" and "minutes", so I see "00:04" or "00:03", but what I want is "minutes" and "seconds".

Any thoughts as to how to change this?
 

A:Solved: Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

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RELEVANCY SCORE 153.2

Anyone knows why when i remove "Send To" & "Pin To Start" context menu entries from registry, windows automatically creates new one's after restart. Never had such problem in 8, and it's driving me nuts!!!!!

Thanks for help!

A:Can't Remove "Send To" & "Pin To Start" From Context Menu

Hello Newuser015,

This may be able to help with that.

Pin to Start Menu - Add or Remove from Context Menu in Windows 7 - Windows 7 Help Forums

Send to - Add or Remove from Context Menu - Windows 7 Help Forums

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RELEVANCY SCORE 153.2

I searched the forum for tutorials on how to change these two icons (see pictures),
but couldn't find any, so if anyone have the reg key location for the icons please let me know.

Thanks in Advance

A:Change Start Menu "Run" & "Connect to" icons

What are you trying to do? Its hard to find tuts from pics.

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RELEVANCY SCORE 153.2

Hi All,

Yesterday, I could pick and choose many columns to show in Task Manager under the Processes tab by selecting "Select Columns" in the View menu.
Today, when I look in the View menu, I have no "Select Columns" option to choose. I can't for the life of me figure out where it went or why it would have disappeared. I can Right Click on the columns and see a few stock column options, but yesterday there were MANY options to choose from.

Any help is greatly appreciated. Thank you

A:Task Manager "Show Columns" under View Menu is missing

Right click inside the area of red rectangular:

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RELEVANCY SCORE 152.8

My friend has some important photos in his memory card which is in cell
phone.
They are not appearing in the cell phone.
But, they are appearing in my PC when connected using the data cable (

USB ) and after checked the option "show hidden files and folders".
They are reappearing in the cell phone after deleting and recopying
the files to cell phone.

My question is ,the "show hidden files and folders" is a option in
windows based operating systems. But, why it is effecting the memory
card. Why they are not appearing in the cell phone.

Thank you for your consideration.
 

A:Files are hiding in memory card? The "show hidden files and folders" option.....

I got the answer, thank you.

The properties of the file has changed to 'hidden'.
I have unchecked the "hidden" option in the file properties.
 

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RELEVANCY SCORE 152.4

The files in one of my folders aren't showing up. It's only that specific folder that is having problem. Whenever I try to access it, no files show up even though there are clearly files in it (Properties say 20.5 GB). And it will always stuck at "not responding"

This is what it looks like:

http://i.imgur.com/p2bCy4s.jpg?1

I've found a possible solution but since it deals with command prompt, I want to make sure I don't make things worse. I need to know what exactly the following command does:

attrib -h -r -s /s /d g:\*.*, in which g is the drive letter.

This video: says it reveals hidden folders but I'm not sure if it's relates to my problem exactly since Properties doesn't have "Hidden" checked. It only has "Read-Only" checked under the General tab.
 

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RELEVANCY SCORE 152.4

Yesterday my PC crashed and now I can only use it in Safe Mode. I have been through the Windows self repair program which has done nothing. The first time it happened, it allowed me to start from a system restore point, but then it crashed again and now doing a system restore doesn't even let me start up windows normally.

I looked in the "device manager" driver section and it has an exclamation mark next to the "Consumer IR Devices" in the "System Devices" section and It says: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"
Further details:
"Driver Provider: Microsoft"
"Driver Version: 6.0.6001.18000"

I click on "check for solutions" it doesn't do anything, and I have tried uninstalling and restarting the computer, and also the "update driver" option but it says windows has determined it is up to date.

Does anyone have any solutions for this? I have been googling for a solution for hours and haven't came across any solutions, apart from that it could potentially be to do with video card/drivers or RAM.

Any help will be greatly appreciated.
 

A:Can only start PC in safe mode: "Consumer IR Devices" not working "code31"

BTW here is my basic system details:

Philips Freevents, (desktop PC)

Windows Vista, Home Premium, Service pack 2
Intel Core 2 Quad CPU Q6600 2.40 GHz
2 GB RAM
32 Bit

NVIDIA GeForce 8500 GT

Thanks.
 

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RELEVANCY SCORE 152.4

Yesterday my PC crashed and now I can only use it in Safe Mode. I have tried the self repair thing which has done nothing. The first time it happened, it allowed me to start from a system restore point, but then it crashed again and now doing a system restore doesn't even let me start up windows normally.

I looked in the "device manager" driver section and it has an exclamation mark next to the "Consumer IR Devices" in the "System Devices" section and It says: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

I click on "check for solutions" it doesn't do anything, and I have tried uninstalling and restarting the computer, and also the "update driver" option but it says windows has determined it is up to date.

Does anyone have any solutions, this is soooooo frustrating!!!

Any help will be greatly appreciated.

A:Please help! can only start in safe mode: "Consumer IR Devices" not working "code31"

Welcome
Lets try to diagnose, go in with safe mode and set up clean boot. Does that worK
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
If yes follow instructions to find the problem
If no
Go in via safe mode find out the necessary information about the driver then go to the website to download to desktop. Then install.
Follow this tut to up date the driver
Device Manager - Install Driver
If it cannot be updated in this way, follow to step 7 and go to website and explained above.

If you unistall the driver, you can use automatic update.

I am not sure if that is your problem, however.
You may want to go in via, safe mode and set up a new account.
Download Security Essentials
and Malwarebytes and check for virus and malware. Do the full scan and update first.
If the new account does indeed work for you.

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RELEVANCY SCORE 152.4

hey guys, i have a laptop with windows 7 32-bit system and got the "toggle hidden files" on my context menu by a simple process and love it, so I wanted to have the same thing on my desktop, which is also windows 7, but it is 64-bit. I have tried a few different methods, including putting the hidden.dll (or whatever its called) in the system32 folder and using the regsvr32 command to "install" it, and nothing. I saw on another forum that that file doesn''t work for 64-bit so I was wondering if anyone here knew how to get this on a 64-bit system. I use hidden files a lot so it would be really awesome if someone could help out. Thanks a bunch.

-Taylor

A:adding "toggle hidden files" to context menu in 64-bit

I also use hidden files a lot and would love to know how to enable this option under Win7 x64 Right-Click Context Menu...

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RELEVANCY SCORE 152

can ny one please solve this problem,.....i'm not able to see "show hidden files option" in the folder options........
the display can be found in the attachment....
 

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RELEVANCY SCORE 152

Strange are the ways of Windows. After an episode with a Worm/Small.2.F, I cannot set the option <My Computer/Tools/Folder Options/View/Show Hidden Files> Once I check this box and click 'Apply', the hidden files don't show and then on clicking 'OK'. it reverts back to <...Do Not Show Hidden Files>. Please help.

I had installed Avast Anti-Virus after the Worm infection because my existing AVG anti-virus was unable to 'delete' or 'heal' infected files (although it did detect them). I've now uninstalled it yet the problem remains (it has occurred after Avast installation though I'm not sure the two are connected). Any Experience, Strength & Hope?!

A:Cannot set option"show hidden files"

follow the five steps and check you have got rid of the infections
http://www.techsupportforum.com/showthread.php?t=15968

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RELEVANCY SCORE 151.6

Hi, I recently fixed my laptop from not booting at all. The problem was, I dual booted my Windows 7 Starter with Ubuntu using a partition, I made another partition to try to allocate more memory to my Ubuntu side and I got an error on boot up that said "Error: Unknown filesystem Grub rescue>". I fixed this and deleted the dual boot but now when I boot up into Windows (as this is now the only OS) on my start menu where it used to say "Default Programs" now says "Default Programs command object for Start menu". I can't help but think this has something to do with the huge mistake I made but I was wondering if there is a way I can fix this?

I've attached an image of what I mean in case you don't understand. I hope someone can help me out. It would be greatly appreciated. Thank you.

A:Windows 7 Starter - Start Menu "Default Programs" button

Have you tried running sfc?

Open the Command Prompt (Use the "Run as administrator" option in the context menu).
Type:sfc /scannow
Tutorial
SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 151.6

im running win-xp and just recently discovered that I can no longer right
click on the start menu button...any ideas? thanks dano
 

A:Can no longer right click on the "Start" menu button to get to explorer...

What happens if you press the Windows key and e . .
 

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RELEVANCY SCORE 151.6

This just started a couple days ago and I can't figure out why. I haven't installed any new software or messed with any relevant settings that I can remember. As the title says, clicking Start -> Shut Down puts it to sleep. I've checked the Power options in Control Panel and all of that looks right. Thanks for the help!

A:Start Menu "Shut down" button puts PC to sleep

That is an odd one, maybe try resetting the power plan you`re using to defaults.

And it wouldn`t hurt to run a system file check, the link is below.

You could try a system restore to about a week ago.

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RELEVANCY SCORE 151.6

I recently (2 days ago) had this weird problem.

It's a sort of a "syndrome" with many problems, the most evident one is the disappearance of the "Turn off" button from the start menu; but with it some other problems as follows:

- cant open task manager, i have an error message saying:"task manager has been disabled by ur administrator" although i am an administrator.

- no "run" button in the start menu.

- some sys tray applications stopped being started up with the windows.

And i havent discovered more things,,, yet...

Also, i have recently uninstalled download accelerator plus, and downloaded internet download manager, and i am almost pretty sure this is the problem as it is happened exactly with these programs added and removed.

Please if u have any idea what is going on, enlighten me...
 

A:Solved: "Turn off" button in the start menu disappeared!

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RELEVANCY SCORE 151.6

This problem has recently arisen - probably after an update. I have searched the Web and there seems to be a lot of folks with the same problem. None of their suggestions have worked. I have no pending updates. I have no failed updates ( did have an old failed update for microsoft essentials but have since uninstalled the program). If I reboot, system boots normally and the start menu button shows normal. After a while (few minutes) it reverts to 'Shut Down'. I have tried booting in safe mode but that doesn't solve the problem either. Any thoughts?

Thanks.

A:Windows 7: start menu button shows "shutdown"

Hello sndflea,

Double check using the tutorial below to see if the Start menu power button is set to what you wanted, and if it sticks after changing.

Power Button - Start Menu

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RELEVANCY SCORE 151.6

I am running Windows XP SP3, fully updated, on an Acer lap top PC.

I have several folders full of .mp3's and want to see the bit rate and duration. To do this I right click on a column heading and select "Bit rate". I then click on "More..." so I can get to "Duration", and I select that one too.

The two new columns appear, but the format of the "Duration" column appears to be "hours:minutes", so I see "00:04" or "00:03" for most .mp3's, when what I want to see is 'hours:minutes:seconds", e.g. "00:03:45".

This also happens for video files (.avi files), e.g. all my episodes of "Heroes" (sad, I know) have a duration of "00:42" instead of "00:42:xx".


Here are two pictures showing the problem with the .mp3's. The first is of Explorer showing the Duration as "Hours:Minutes":




The second picture is of the properties window of the first .mp3 in the list above:




I copied some .mp3 files to another (old) PC on my home network, and it displayed the duration field correctly:




Also, the properties window correctly shows the duration also:





I'm not the only person to have this problem. I received a private message from a member of another forum where I posted about this problem several weeks ago. That person also has the same problem with the duration field.

The tech guys on that forum were unable to find the source... Read more

A:Windows Explorer "Duration" Column - no "Seconds", just "Hours" and "Minutes"

* bump *

Tricky, this one!

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RELEVANCY SCORE 151.2

Hi all,

So I'm kind of stuck.. I currently have the problem where I am in an endless cycle of "loading files" -> "Windows Boot Manager" (see: How To Boot Into Safe Mode On Windows 8 (The Easy Way)).
I have tried to load all of the options -- and none successfully load.
I also end up at a OneKey Recovery as well.. unfortunately, the laptop does not have initial backup or user backup images.
I have a Windows 8 CD for repairing purposes.. however, I cannot load the BIOS/UEFI to change the boot order to load the optical drives first. I have also tried to remove the CMOS battery to fix it.. did not work. .
Also - Windows Boot Manager:
Windows Setup [EMS Enabled] -- does not load properly (leads to OneKey Recovery) Safe Mode (does not load properly) Safe Mode with Networking (does not load properly) Safe Mode with Command Prompt (doesn't load - tries to boot and load all files onto partition that is too small.. can't change partition?)
Enable Boot Logging Enable Low-Resolution Video Debugging MOde Disable automatic restart on system failure Disable Driver Signature Enforcement Display Early Launch Anti-Malware Driver
Start Windows Normally
Any ideas would be greatly appreciated! Thanks!

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RELEVANCY SCORE 150.8

Hello all.

First off, I am in no means acquainted with any troubleshooting or fancy thing outside of everyday computer usage, so please respond as if you are talking to a dummy. I do have fairly decent common sense and Google skill however, which has given me enough confidence to try and fix this issue on my own.

Basically, one day I start my computer (running Windows XP Professional SP3) up and get a black screen saying:

"We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this

Start in safe mode.
Safe mode with networking.
Safe mode with command prompt.
Last known good configuration setting (most recent setting that worked).
Start Windows normally."

For a few times, I was able to get Windows working with the last two options, but before I could dedicate time to fix the issue, it became so that none of these options worked, and I got caught in a restart cycle with this screen. Last things that I can recall that may have caused this: Windows Update or CCleaner Registry Fix (just something I do sometimes to make sure everything is working, nothing was wrong prior).

I bought an external HDD enclosure with hopes of popping my internal into it, and saving my stuff onto my laptop before messing around. Oddly, in My Computer, the 2 drive icons (a System Recovery one, and my Main one) would flash for a few seconds, every few minutes, and when I'd quickly click them, it'd say the... Read more

A:"Windows did not start successfully" to "ntldr is missing"

BTW if it IS in fact possible to copy certain files from my laptop's OS, I just realized I can probably just copy those files into the desktop internal (when plugged in as an external) instead of going through the whole DOS thing? But keep in mind, that's the small 3GB partition, so I don't know if that would even work. Unless putting those boot files on that small partition, will help open up the rest of the drive. Not sure how that works.
EDIT: Apologies for the double post, just saw the "edit" button.
 

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RELEVANCY SCORE 150.8

I am trying to hide "Help and Support" on the Start Menu. I use the "Classic" menu and I am running Vista Home Premium. The ?gpedit.msc? feature is not included with Vista Home Premium. It is only available when using Vista Ultimate. I suspect it will require registry tweak but I don?t know how to do it.

A:How can I hide "Help and Support" on the Classic Start Menu on Home Premium?

have you tried removing it using the start menu properties\customize

you can add or remove programs there

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