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Basic XP Troubleshooting Tips

Q: Basic XP Troubleshooting Tips

Alright, I'm putting this up here because I've noticed almost everyone here posting troubleshooting issues here with little to no amplifing information. In order to correctly diagnose a problem every scrap of information reguarding it needs to be known, after all you wouldn't feel comfortable with a doctor diagnosing you with a brain tumor after looking at your toes would you?
Don't know where to find it or what will help folks narrow down what could be the problem?
Read on.......

Take note of what the error boxes say when they popup, they are important!

1st and best trick to troubleshooting ANY computer.
Turn your computer all the way off, and leave it that way for at least 30 seconds, this will allow the RAM to lose whatever it was holding and give you a chance to take a break. This honestly fixes more problems I've herd of than anything short of a sledgehammer. :hit:

2nd thing to do.
What did you change last before this problem started? Was it something you downloaded? Something you installed? New Hardware? Anything?
Uninstall whatever it is and see if that fixes it, if so you've nailed the problem.

3rd thing to do.
Check device manager for anything that has a '!' on the icon, be sure to click on "view" and "show hidden devices" to see everything that could be going wrong.
If you see one, double click on it and see what Micro$oft has to say about it through their help and support section.

4th thing to do
Check event viewer, the godsend from Micro$oft. Click on the start button, then run, and type in "eventvwr" without the quotes. Event viewer will have three sections, appliacation, security, and system. Check all of them for errors (should be a red circle with a white "x" in it). Take note of them and what they say, also this is normaly where most of the errors your computer spits out show up.

Try, and look at, these things. You will thank yourself later.


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Preferred Solution: Basic XP Troubleshooting Tips

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


This is going to sound odd, but I had an old couple I know approach me and ask to teach them basic computer tasks. Now, I have no problem and I know how to do a crap load of stuff, but things that are basic to me may not be basic to them.

They specifically asked for getting photos off of a USB drive, and uploading photos to Facebook. But they want to know more but they don't know exactly what (which is understandable).

Any ideas as to other tasks I could show them? I don't know how little their knowledge of it all is, so picking basic tasks might turn out to be too basic, or might turn out to be advanced for them. Who knows.

A:Basic Computer Tips

I do a little of that from time to time . . I start with the mouse . . teach them how the left and right clicks work and what they can do. After that, how to use the internet, email and how to download and manage their photos.

That is usually enought to get them going . . some will pick it up and learn on their own and others will give up in frustration.

I am not a good "teacher", but patience and understanding will go a long way

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I have a desktop running xppro with a wireless card, connecting to a router, that connects to the internet. Internet connection works great.

I have a lan port that I want to connect to a second router. Of course, it is currently set as DHCP, as its main address.

So when I try to set up ICS, I get the expected errors. I do not know how to set up the second router and my computer to get ICS working. I would appreciate some basic instructions please. Thank you.

A:ICS basic setup tips please

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Troubleshooting a Motherboard from the PC Guide​from: http://www.scsd.k12.wa.us/wrms/Info_tech/Beep Codes SG.pdf

When first troubleshooting your motherboard, check the following first.
1. power cable may be faulty
2. loose screws or other components inside the case - causes shorts
3. tight or pinched cables or wires
4. cables off one pin
5. red line of cable not on pin 1
6. loosened connectors
7. cables getting in the way of the CPU fan - fan does not run or makes noise
8. cables being pushed inside the mechanisms of floppy disks
9. loose mounting of the motherboard
10. motherboard touching case
11. cables to motherboard have black wires together (Check for correct wire configuration
plug in of the power supply cables, to make sure they are plugged in correctly.)
12. loose connections from the motherboard to a device
13. ports not securely in place
14. fan not securely on processor
15. processor loose in the socket/slot
16. examine the memory in banks
17. expansion cards are not seated fully into their slots
18. motherboard jumper settings are not correct - see motherboard manual

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A:WD Mybook Essential Basic Troubleshooting Question

Re: 1) "Safely Remove Hardware" assures you that nothing is being written to the drive and it is safe to remove the drive without losing or corrupting data. It does not power off the drive however.
The drive is powered through the USB cable. If you unplug the USB cable after getting the "Safe To Remove" message then the drive will power down.

RE: 2) I never install the software on these external drives. There is no need of it as far as I can tell. Windows can do everything you need. Keep in mind that "I never install this software", so if there is anything of benefit in there, I would not know.
If there is a Disk Imaging program, or a Hard Drive Diagnostics program on the drive I might safe those program installer files in a folder somewhere so I could install them later if necessary.

RE:3) Yes. Provided the "Safe To Remove" message has been displayed.

RE: 4) This I do not know. My external drives do not have power buttons.
This behavior could be by design (to prevent accidental disconnection, or something else.) Does it delay if the "Safe to Remove" has been displayed?

Not sure about dotnetframework35. I sounds similar to Microsoft program installer package " .NET Framework 3.5 " , which should be on your computer already through Windows Update.
I think you could safely delete that folder without any consequence.

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Hi users,share the basic tips of MDF file recovery with good example and when the tool support with all over MS windows and MS SQL server.

A:Basic tips to recover MDF file from corrupted SQL server

It is better to provide the detailed symptom of your corrupt SQL Server database since the recovery process may be different from case to case. For example, you should list the error message generated by SQL Server. You may refer to this post regarding similar discussions regarding SQL Server database recovery: http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/Major-error-in-SQL-server-H...

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Dear Team,
I have been trying to update the below mentioned pre installed software in my laptop. but i couldnt able to install. please help to install the same.

2018-04 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4093118)

Installation date: ?16-?Apr-?18 10:52 AM

Installation status: Failed

Error details: Code 8024200D

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated
Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information: 

Help and Support: 

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So far I have done this and it did not help:

1. Open an elevated command prompt. To do this, click Start, click All
Programs, click Accessories, right-click Command Prompt, and then click Run
as administrator. If you are prompted for an administrator password or for a
confirmation, type the password, or click Allow/Continue.

2. Type the following command, and then press ENTER:
sfc /scannow
(The sfc /scannow command scans all protected system files and replaces
incorrect versions with correct Microsoft versions.)

FYI, She gets the message when trying to launch the Second Life Phoenix Viewer, however Second Lifes Viewer 2 loads without error.

I am going to perform a CHKDSK on her Lenovo as recommended in an archived thread from this forum and hopefully that will solve the issue. Can anybody think of anything else?

A:Experiencing (side by side application error). Need troubleshooting tips

What is the application error? Can you upload a snip

See How to Use the Snipping Tool in Vista For More Information

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My machine has been experiencing intermittent BSODing over the last few weeks and I wonder if you could give me a hand troubleshooting it? I'll summarise what i've done so far. It's not given me anything today, as I say, it's intermittent.

System Info:
Processor Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Processor Information: Intel64 Family 6 Model 60 Stepping 3
Graphics Information: NVIDIA GeForce GTX 780 Ti
Mobo: Z87I-PRO
System BIOS: 0903
Installed System Memory: 16 GB
Operating System: Microsoft Windows 7 Home Premium 64-bit (originally installed on system)
Age of system: 1 year, 1 month
OS Reinstalls: None
This is a desktop PC
System Manufacturer: Purchased from ChillBlast
Troubleshooting so far:
* Checked EventViewer for after the crashes. The only useful thing showing is that the Kernel service is shutting down - which I suppose it would if power to it was interrupted.
* Opened up case to check components. Everything seated well. Extremely tidy cabling (if I may say so myself; nothing getting in any fan's way).
* Ran GPU stress test - all fine.
* Ran Processor stress test - all fine
* Ran driver verifier (ran for about 20 minutes) and nothing crashed.

Attached Files:
* PerfmonReport
* Your app collection dump
* IPDT Processor Test results

Appreciate your support :)

A:Intermittent BSOD (full troubleshooting included) - need troubleshooting advice

Bump please :)

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I recently purchased a new laptop running Windows 7.  On setup, I was pleased to find that it connected to my home network without much complaint.  However, I soon noticed a misstep -- after putting my laptop to sleep, upon waking, it
would consistently fail to connect to network.
I've tried disabling IP Helper, as well as the wireless adapter's IPv6 protocola
la advice on other forums.  I've also ensured that the driver settings do not allow for disabling to save power.  Seeing that none of these worked, I decided uninstall and delete the driver and install a newer version (in a related issue,
the driver update feature failed to detect the existence of a newer version -- why?).
This appears to have fixed the connection issue.  However, still, after sleeping the laptop and waking, although it connects to the router, I still need to reset the IP command-line via ipconfig /release + /renew.
I was running Vista on my previous machine, and I know that its Network Diagnostic tool would, when presenting solutions, frequently suggest that my computer had the wrong IP and that I should reset it.  I was hoping throughout this process
that the Network Diagnostic troubleshooter would present a similar option.  Instead, however, no matter what I do with my wireless, the troubleshooter only ever returns the message "Troubleshooter couldn't identify any problems."  Whether or not
I check the box for auto-repair or run ... Read more

A:Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

To avoid confusion Let us focus on the first issue within this thread first.
Can you access internet when connecting the laptop directly via cable?
Where did you download the newer version of network card driver? Usually, the “driver update” feature from device manager will go to Microsoft update catalog website for the corresponding driver instead of the manufacture’s website. AT
this point, I would suggest install the latest driver
here. Please note: Microsoft don't write drivers, for any driver related issue, the OEM is always the best resource to turn to. Your understanding is appreciated.
As a workaround, you can prevent the network card from sleeping by the following method:
Open Device manager->expand Network adapter-> right click on the wireless adapter->Properties->under Power Management tab, uncheck the box before “Allow the computer to turn off this device to save power”.
Is anything unclear, please feel free to post back.
Regards,Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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Ive been doing alot of researching lately and come up with the following things that ive been mixing around with. Now wondering if there is any breach or thing that i missed with these stuff
Spoofing my routers MAC with a new adress every day. Unknown device number + new unique external IP
Spoofing my PC MAC every startup and also the netbios name/pc name
Spoofed my User agent to unknown string and name
Changed DNS server to fix possible ISP leaks
HTTPS when possible and behind a VPN server with no logs kept saved
Ghostery addon
Adblock plus
BugMeNot on new webpages
DuckDuckGo search engine with https
Is there anything more that i could use to keep my privacy online for myself as much as possible

A:[Hiding your PC online] Tips + need tips

Is there any Flash cookie/zombie cookie that could give traces back to me when browsing like this?
Anything more that i haven't thought of. Noscript worth having too or does my current "setup" cover the whole package on hiding identity

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Windows 8 is the default and only OS on this laptop. Please do not suggest restore or backups - they do not exist.

I am trying to reinstall a fresh Windows 7 back into this laptop for dual boot purposes. I have a Win7 ISO all ready to go on a flash drive. The problem is... I cannot get the 20GB "Windows Seven (S " drive to convert from dynamic to basic. THere is no data to backup, Im tryiong to do a fresh install. Ive been trying for two weeks.

Why am I trying to do this? Because I just want to get a copy of Win7 back on here to fall back upon when Redmond pulls the auth key for Win8 Dev

This is the status of my drives. Theres one.. its 465GB System has 200MB and Win8 is on C with 465GB. THIS is a Dynamic Drive. I know C cannot be made basic. I know Windows wontr install on anything but Basic.

How do I either 1. Fix this so I can install Windows 7 onto a new partition of 20-25GB OR 2. create a new drive for this?

I know how to create and shrink and delete all that Ive tried all this Data Partition - Windows 7 Forums and its other tuts but I cant get around the Dynamic. I dont want to pay 30 bucks for a tool either -- there must be a way to do this and I put my hopes in the Windows community to bail me out (if you have android troubles, i may be able to help )

I want to keep Win 8 as default, I know my way around this machine its just this dynamic drive is troublesome.

I am cross posting this in Win7 forum as well, not sure which place is more appro... Read more

A:Trouble creating basic drive for Windows 7 reinstall Dynamic to Basic

Check out this post by Jaidyn and see if it'll help you:


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Windows 8 is the default and only OS on this laptop. Please do not suggest restore or backups - they do not exist.

I am trying to reinstall a fresh Windows 7 back into this laptop for dual boot purposes. I have a Win7 ISO all ready to go on a flash drive. The problem is... I cannot get the 20GB "Windows Seven (S " drive to convert from dynamic to basic. THere is no data to backup, Im tryiong to do a fresh install. Ive been trying for two weeks.

Why am I trying to do this? Because I just want to get a copy of Win7 back on here to fall back upon when Redmond pulls the auth key for Win8 Dev

This is the status of my drives. Theres one.. its 465GB System has 200MB and Win8 is on C with 465GB. THIS is a Dynamic Drive. I know C cannot be made basic. I know Windows wontr install on anything but Basic.

How do I either 1. Fix this so I can install Windows 7 onto a new partition of 20-25GB OR 2. create a new drive for this?

I know how to create and shrink and delete all that Ive tried all this Data Partition - Windows 7 Forums and its other tuts but I cant get around the Dynamic. I dont want to pay 30 bucks for a tool either -- there must be a way to do this and I put my hopes in the Windows community to bail me out (if you have android troubles, i may be able to help )

I want to keep Win 8 as default, I know my way around this machine its just this dynamic drive is troublesome.

I am cross posting this in Win8 forum as well, not sure which place is more a... Read more

A:Trouble creating basic drive for Windows 7 reinstall Dynamic to Basic

Use free Partition Wizard bootable CD version 4.2 which still has non-destructive Dynamic>Basic conversion as a free feature: pw422.zip ISO - Windows Live

Backup a WIn8 System image and your files, Boot CD, Rightclick on the HD to convert. Create/Resize your partitions as you wish.

Adapt these tips for getting a perfect Win7 reinstall: Reinstalling Windows 7

Win7 should configure a Dual Boot menu, if not use EasyBCD to add Win7 after install. Earlier versions of Easy are still free.

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Hi everyone,

I've been trying to get my feet wet in creating a .vbs file from notepad to do a basic function. I wanted to be able to run .reg files remotely but also interactively. This led me down the path of simply finding an example of a .vbs that would open anything remotely at all. Notepad is what came up with the most results and the Win32_ScheduledJob object appeared to be what was needed.

I researched many different places but this is a decent walkthrough. http://msdn.microsoft.com/en-us/library/windows/desktop/aa394601(v=vs.85).aspx

I grabbed the code below out of the website and changed the date parameters to run in a couple minutes from my current time. I could see the task in scheduled tasks but when the time had come and gone nothing would happen and this is just trying to get it to run locally so far.

strComputer = "."
Set objWMIService = GetObject("winmgmts:" _
& "{impersonationLevel=impersonate}!\\" _
& strComputer & "\root\cimv2")
JobID = "Test"
Set objNewJob = objWMIService.Get("Win32_ScheduledJob")
errJobCreate = objNewJob.Create _
("Notepad.exe", "********143000.000000-420", _
True , 1 OR 4 OR 16, ,True, JobId)
If errJobCreate = 0 Then
WScript.Echo "Job created successfully: " & VBNewLine _
& "Notepad.exe scheduled to run repeately at 14.30 (2:30 P.M.) PST" & VBNewLine _
& "on Mon, Wed, and Fri."
WScript.... Read more

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can u people just list a few basic commands for visual basic 6 cause i just bought it and would like to know a few basics thnx

A:basic visual basic help

There are too many variables and other things you need to know, you just don't throw out commands and thigs work. Get a good book on VB programming and use any of the help or online tutorials that come with VB. There also plenty of forums on the net that are specific to programming.

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i been trying to get my local home network. i used to have it working, but ever since i had to reinstall my OS on my computer, i havent been able to do it.

here is the computer specs:

Comp #1 (Packard Bell R515):
Linksys LNE100x FastEthernet NIC Card
200 Mhz MMX
Maxtor Ultra/ATA IDE Controller Card
disabled serial port

Comp #2 (Dell OptiPlex GX1p):
320 RAM
500 Mhz
Integrated 3Com NIC Card

both network cards are installed correctly. in computer #1, i disabled the serial port as i am not using it and its causing IRQ conflicts with my sound card when i had my NIC card installed.

here is my setup on network properties on both computers:

Client For Microsoft Networks
Dial Up Adapter
NIC Card Adapter
TCP/IP for DialUp Adapter
TCP/IP for NIC Card
file and printer sharing for microsoft networks

Primary Network Logon: Client for Microsoft Networks

both boxes are checked for allowing file and printer sharing

for TCP/IP, i have:

Computer #1:
IP: Subnet:
Computer #2:
IP: Subnet:

Workgroup (on both): JAESUN
Computer Names:
Computer #1: TypeSK Computer #2: SouthK

DNS is disabled in both computers

no gateway is listed on both computers

using a crossover cable between the two computers (used to have a hub and 2 regular RJ-45 cables, but its being borrowed now).

both computer NIC cards light up when the cables are plugged in
i have shared the folders i needed to share .... so... Read more

A:basic networking (at least i think its basic?)

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I guess my question can be asked in two ways, the short way and the long way.

Here's the short one:

Can you do everything that you can do with VBA with VB?
The long one is:

I need to be able to write programs that conceivably invovle web forms/web services (VB right?), Microsoft SQL Server 2002 (VB again right?) but also Microsft Office applications like Excel and Access (VBA??). Does that mean I need to learn both Visual Basic and Visual Basic for Applications? In my initial research into Visual Basic I've learned that Visual Basic for Applications is a subset of Visual Basic, so shouldn't that mean that Visual Basic, being the parent and more powerful than Visual Basic for Applications, is capable of performing all of the functions that Visual Basic for Applications does?

Thanks for your help,
([email protected])

A:Solved: Visual Basic vs. Visual Basic for Applications

I do not know VB at all, only some VBA. The main difference is that VBA has words specifically for the applications, a classic exanple would be the
both range and .End(xlUp) are for use in Excel.

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Now that I have an ssd in my system, what are the best things I can do to maximize the life and performance of the ssd. Any suggestions welcome.

A:Best SSD Tips

Leave it alone. Seriously.

The only thing I would suggest is possible disabling the Hiberfile, to free up some space. Especially if you do not use hibernate, its just wasted space.
Beyond that, leave it be and enjoy a faster PC.

Theres tons of tweaks you can do to reduce writes etc. but from my experience it actually makes either no difference, or slows things down a bit.

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I am trying to learn as much as I can about before I start at Ivy Tech School in the fall. I am not the greatest with pc's but I am putting in crazy effort to learn. Can anyone tell me where I should start? I am trying to learn the inside of a pc. I can name and explain some of the hardware; ram, hard drive, dvd drive, cpu, motherboard, video/sound card, psu. That's about all I can do as of yet. I can take the pc apart completely and put it together. Now that I have learned some of these terms, what should I do next. I see so much inside of the pc and I would love to know every little part of it. So any tips, or terms, or anything lol, that can help a guy like me out? I am 19 and a little scared of going to school again. I want to be prepared and I feel like I don't know much. So any help would be awesome Thanks - David

A:Any tips?

Amazom.com>computer books

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I've just moved to x64 after using x86 exclusively for 2 years (Vista & W7).
Does anyone have any top tips to bear in mind when using x64 on a day-to-day basis?

A:x64 Top Tips

Quote: Originally Posted by rsvr85

I've just moved to x64 after using x86 exclusively for 2 years (Vista & W7).
Does anyone have any top tips to bear in mind when using x64 on a day-to-day basis?

Make sure your devices have x64 versions?

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I am new to Windows 7 and i would like to know if you guys have some good tips to make my experience with windows 7 more pleasing and more interesting. If you have any tips and tricks please let me know.

A:Any tips

Hello XxKOLOHExX, and welcome to Seven Forums

Start Here ...

Tutorials - Windows 7 Forums

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from PC Mag.http://www.pcmag.com/article2/0,2817,2331278,00.asp

A:8 Tips for FF3

Some nice tips there for people looking to customise FF a little bit.

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I have just bought a new camera, this camera to be exact: http://reviews.cnet.com/digital-cam...100fd/4505-6501_7-32820913.html?tag=mncol;lst

And basically i was wondering whether any of you photography gurus out there have any tips for taking good photos, seeing as i now have full control over shutter speed and aperture and so on.

Any help would be much appreciated

A:Some tips anyone? :D

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its time to format this pc here its been about 3 years from it was done my c drive at the mo 20 gig i also have a 60 gig drive installed would it be better to use the 60 gig as my main drive which is now called the d drive if so how do i change the drives ?the 20 g is my c drive and main drive at the mo any tips help would be realy appreiciated here
thx in advance centscotsman

A:looking for tips and help

I moved this to the hardware forum. It could go in either hw or the windows 2k, nt, xp forum. Since you asked about the drives, I put it in hw.

You would need to jumper the 60gig as the master and the 20gig as the slave drive. When you do the install, your 60 would then be your system or C drive.

Since your 20gig has an os already, I would have that drive disconnected during the install or you will end up with a boot menu. Once you have the os installed, you can shutdown and reconnect the drive.

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Okay, I have ad-aware se pro and spybot and back when my computer was clean I used to get like 0 or 2 finds in ad-aware and 0 in spybot. I want to know whats the best spy-aware remover that is not graphics heavy and small; something that really works. If none are small files then name some good big software. I need some tips on how to avoid getting these spyware and best way to remove them in future without keep coming on to this site. I'm pretty good with computer so you can talk geek.

A:Please help with some tips.

Read here on How to tighten your computer's security settings: http://forums.techguy.org/t208517.html

Security Help Tools: http://forums.techguy.org/security/110854-security-help-tools.html

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For me, a thread titled "Help Please" is less likely to get my interest than one with a hint in the title "Will not boot" etc.

As a virus magnet I have spent many days without my PC. Instead of binning my old PC on getting a better one I hung onto it. It allows me to at least ask questions to help me fix my normal one.

I had a quick shuftie at the BIOS settings whilst the machine was working well.
Made notes as to what they were.
Sometimes nasties can alter basic settings but if I know what they should be then it gives me slightly more confidence in making alterations.

If you have alloy wheels then get a wheel spider and wrap a couple of layers of tape round the relevant end. It not only shows the end to use but it stops the thing scratching your wheels as you fumble it onto the wheel nuts. WTF?

A:Possible tips.

Are you having a specific problem that you need help with???

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Q: Tips?

Hey,So basically I am trying to make my laptop looks a bit more unique than the usual Laptop, so far I have got this;But it just looks like it lacking something? Any ideas on what to add/change? Thanks :_


Check out some of the customizations here http://www.sevenforums.com/customization/

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Hello friends,

What are the tips of seo?

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any tips for my windows 7 computer? im still kinda new to the computer world

A:Any tips?

That an HP? If so they are known for being loaded with bloatware, so you'll want to first go to msconfig>Startup and turn off everything except your AV and gadgets/stikynotes if u use them at startup. Troubleshooting with MSCONFIG

HP has a connection manager that slows your system and startup (like most bloatware) so turn it off and set up your connection in the bottom right system tray.

Use a lightweight free AV like MS Security Essentials with the Win7 Firewall. Uninstall the bloated AV that came with your HP using Revo Uninstaller: Use Advanced mode, it will set a restore point and run Windows uninstaller, don't restart at prompt but click Next to Delete all the bolded Reg keys and files it leaves behind.

Follow this same procedure for all the bloatware you don't want, after you decide.

Bloatware can corrupt Win7 even by its uninstall so periodically run SFC -SCANNOW Command - System File Checker to repair system files and see if any have corrupted requiring a Repair Install or clean reinstall.

Most makers no longer include OS DVD so they can enforce the bloatware which provides most of their profit margin (exception: Business computers). This causes tech enthusiasts to locate a clean-copy installer for their version or unlock all versions in any retail installer, to clean reinstall using the Product Key on COA sticker affixed to computer. Universal Installation Disc - Create

First make your Recovery disks or save a Windows 7 backup image so you have a pa... Read more

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If someone could look at this for me and let me know where to go from here... thanks for your time. Chris

Logfile of HijackThis v1.99.0
Scan saved at 7:20:07 PM, on 7/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Media Gateway\MediaGateway.exe
... Read more

A:HJT log, any tips...

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what are some tips to help improve my computer performance. i do stuff like disk clean up, defrag, and spyware scans. what else can i do to help maintain my computer?


A:I Need Some Tips

Upon the top part of this and every page here at BleepingComputer thre are tabs and the one you want to go to is the Tutorials and search thru the selections there I am sure you will find plenty there and you can print the page you want for reference. Here is the link to the first page of the Tutorials:http://www.bleepingcomputer.com/tutorials/...-c.title-0.html

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Hi,its hawkns my laptop went blank on the screen but fun do operate as well as power on indicator.i tried hold a power button for a munite but nothing worked pliz help me

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when trying the update on Windows 7 64 bit keep getting message "troubleshooting has experienced an unexpected problem and cannot continue"


Hi drusus What are you trying to do exactly? Install Windows Updates? If so, what error message and code are you getting when the installation fails?

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I have set up a new account with incredimail, but it will not allow me to send/receive. I get a failure and then when I hit details, it keeps saying redirecting. Can anyone tell me how to rectify this so it'll allow me to send/receive again. I had it working fine and then had the computer upgraded, now it won't work at all.

A:troubleshooting help

There have been a lot of posts to this site asking about issues with IncrediMail. Most people end up un-installing it and not using it.

Here is a sample of some of the questions posted at this site relating to IncrediMail, you might want to browse through some of them.


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I recently signed up for DSL (3m/768) from cincinnati bell's zoomtown.

I have had trouble maintaining a constant connection at any speed around 8pm to 2am in the morning.

I've only had it a few days but during that time span I would have problems at 3m speed, 2m, 1m, or even 768 settings from the provider.

Today the connection has been stable since about 7am.

Here is a list of my speeds (when the provided set me at 3m) from dslreports.com



Today (sun):

As you can see my download speed is all over the place (and nothing near 2-3m). My upload speed is more consitant around 640 (probably 768 including overhead)

I called tech support many times. zoomtown has sent out a tech already and he couldn't find anything wrong with the line meter reader with regards the connection dropping. When he came he called to set the speed to 3m (was 768 down) and said with 3000/768 I had 16dB s/n. Is that good?

I called zoomtown again and they are going to send out another tech when the problem time is (most likely evening around 8pm). The soonest they can come out is friday.

Has anyone seen this happen before? any ideas what is wrong? Again the speeds listed above are for when they set my connection to 3M. When it was at 7... Read more

A:New guy here needs some help troubleshooting

As some of you know my DSL service has been cutting off on me. For the past 4 days (3 of which I have proof) my connection would drop like clockwork around 8:20PM at night and not come on until morning. Last night I was using xbox live and right at 8:20 or so my connection was lost. I looked out the window and the street lights were just powering on. I called my provider and they said it is likely that could be the cause since they have seen it before.

The only odd thing is that on Sat & Sun night the connection went out around 8:20pm and didn't come back until around 7am. But last night it cut out at 8:20PM and came back on at 9PM or so.

Below is a history of my connection. The green is the ping delay and the blue is packet loss (they have 3 locations pinging my IP):

They are sending a tech out friday evening and to try fix the problem. Hopefully it is as simple as the lights causing the problem (interfering with poorly sheilded cabling). Any other ideas what it might be?

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Hi guys (n gals)

So this is my problem
When the usb memory stick is connected, and i try to access the drive, its empty, just a blank screen.

When i try to copy files onto the memory stick(drive e), i get an error message saying "cannot find specified file. Make sure u specify the correct and file name".

Now im really frustrated and dont know what to do. PLZ HELP :-(

PS: the drive is saying that i have a kingston usb memory stick attached, but when i go to "manage disk drives" on my computer, its not reflected there.

Thanks guys, any help appreciated!

A:USB Troubleshooting

Does another USB memory stick work normally?

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My buddy's computer started acting up recently, where it started to freeze or restart his computer while he was doing intensive tasks(tabbing out of games to do some web searching, raiding in games, etc...). So after some searching online he replaced some parts in order being: HDD, Power Supply, Memory, and Videocard. After replacing all of these we gave up and went with a new motherboard as well. AM3 motherboard w/ matching processor(not sure what his model is at the moment). When he starts his computer now it says "CPU Fan Error" while his fan is working. So after bypassing it he now gets the blue screen of death. Any suggestions at this point? I told him to try reinstalling windows 7 but haven't heard any word yet(he's been at work now since). If this does not fix it, any suggestions of what to do? From what I understand if a CPU is dead then his computer wouldn't start up at all... it's getting frustrating since we're so close to Diablo 3 launch!

A:Help with troubleshooting

You mentioned BSOD's...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

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System Specs:
Motherboard Asus P8Z77-V Pro
CPU: i7 3770k
PSU: Antec EA650 Green
GPU: Gigabyte GTX 670 2GB OC
SSD: OCZ Vector 128GB SSD Indilinx Barefoot

First problem, every time I started my system, it would run a scan on the SSD for no reason. Figured there was something wrong with it, and exchanged for a new one. Same problem.

Today, suddenly the SSD disappeared from my boot devices completely. I am unable to find the SSD in the bios, and the system can't boot up.

About to give up on it and just use the HDD. Any suggestions on troubleshooting?

The ssd is connected to the Intel Z77 Sata 6 Gb/s connector on the motherboard.

A:Need help troubleshooting SSD

So the SSD is the primary drive with the OS installed? Is it set as AHCI in the bios?

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Hello. This is my first time to post a thread here at Techguy.org so I hope this site would make a good impression for me. I am
currently studying IT so this techie forum stuff would soon come in handy. I would just like to know why does each time I troubleshoot my netbook device (Acer Aspire One 722) under Devices and Printers it fails to install and fix itself. The devices are
microsoft teredo tunneling adapter and the microsoft ISATAP adapters (1,2 and 3). First of all what are these devices and their importance and how to troubleshoot it manually. Then is there anything I can do to Prevent this, an exclamation mark next to my device is for me irritating to see. . Any help would be greatly appreciated.


One more thing. Is it safe to uninstall it?? How about reinstalling it after that??

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Hi .. Might be some interest to others , I just notice this in the
Microsoft newsrooms from Carey Frisch

Please follow this WGA troubleshooting procedure:

1. Download and install the WGA Diagnostic Tool:

2. After running the WGA Diagnostic Tool, click
on "Copy to Clipboard".

3. Visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in your post.
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.

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My friend came to me with his PC full of viruses.So I thought I should use DBAN and I formatted his hard disk.now when I try to install XP the system does not go through the rebooting process while installation.As a result I have to start all over again.please help.
Thank You

A:troubleshooting a PC

System manufacturer and model?

What media are used for this install effort?


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Epox 8RDA3+ w/ AMD XP2800
Crucial 512mb DDR 3200 (took the other one out b/c of the W98 issue)
MSI GeForce FX5200
500W psu

Problem 1: System resource issue

Everything is recognized in the BIOS, but when it gets to the start up screen, it sits there for over a minute before it finally decides to finish booting up. Start to finish, it takes about 2 1/2 minutes. Even at the very start, system resources are at 69%. Now, with only the modem and netscape running, system resources are at 43%. This is ridiculous. Even before I started to add programs, it would take forever to boot up. I've used the Epox book and double-checked all the settings in the BIOS.

Problem 2: Windows installer issue

After the Fdisk and reformat of the hard drive, I thought I'd licked the problem of windows installing things over and over again, but apparently it's back again. In normal mode, device manager shows 3 motherboard resources, 5 NVIDIA nforce2 memory controller, 2 PCI-to-PCI bridge. (I'm almost afraid to view it in safe mode). If I remove anything, windows puts them right back when I restart. If I do it manually, I still get multiple entries.

Problem 3: Video issue

After I've been online awhile, I'll open up a new tab and the video freaks out. It starts with a black outline around the open tab, then seems to spread to the rest of the browser window. Sometimes I can close the browser, other times, I have to do C-A-D to close it.

I have uninstalled, reinstalled... Read more

A:Need troubleshooting help

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Troubleshooting used to work but now it doesn?t. How can I fix the error message that says an error occurred while troubleshooting.


Check that your Intel Rapid Storage driver is up to date, then look in services to see if the Diagnostic Service Host is running.

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Hi,its hawkns my laptop went blank on the screen but fun do operate as well as power on indicator.i tried hold a power button for a munite but nothing worked pliz help me

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I'm helping a friend repair his PC, but I've tried pretty much all I can think of.

So far I've ran CHKDSK /R /P, the results of which were no errors...

His description is that it runs a CHKDSK, then tries to boot, but never does. Same goes for Safe Mode, Run Last Good Config. It just freezes on spot.

It's almost as if it is stuck performing CHKDSK, but never actually completing it. (Aside from the Recovery Console) It completes it, but leaves me at the end message: "Windows has made corrections to the file system."

"Various data storage numbers ...

And a single period at the very end, and that's where it freezes.

He doesn't want me deleting any data on his hard-drive either.

Any further suggestions I can try?

Oh, I've also tried testing the memory modules, tested to see if it had sufficient power (Removed the CD ROM power, etc), all checked out fine.

I was actually considering taking a backup of his entire disk, formatting in NTFS, installing XP again, and transferring any remaining data needed back. I don't have his reinstallation disk, but I do have his serial key. I was wondering if I can use the CD I used for my own XP Home installation, except using his serial key (Since it's located on the case.)

If that's at all possible, please let me know what steps I should take. Or, even, I could do a 'Repair Install'?

A:Troubleshooting XP

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I am new to forums. Last week my husband's computer had SpySheriff and I followed the instructions to get rid of it. Last night he told me he again was having "issues". He has an HP Laptop zd7260us running XP Home with SP2. We have Spy Doctor, Spy Sweeper and Norton Internet Secuirty suite. I make sure we download all updates from Windows regularly as well as do routine sweeps and scans. Here is what i have done or tried to do thus far:

I backed up everything of his on CDs from his document folder

I have tried to run Spy Sweeper several times; computer crashes

I was able to run Spy Doctor and got the following message:
Scan Results
Scan Start 1/11/2006 8:57:23 AM
Scan Stop 1/11/2006 9:44:22 AM
scanned items 123564
found items 1
found and ignored 0
tools used: General scanner, process scanner, hosts scanner LSP scanner registry scanner browser defaults favorites and zonemap scanner, active X scanner, browser activity scanner disk scanner
Infection Name
Known Bad Sites C:\Documents and Settins\Karl Hall\Local Settings\Temporary Internet Files\Content.IE5\Q7U60BWD\abx_adserve{1}.htm
I removed and quarantined this file
Then I tried to do Norton Scan. Computer crashed several times.
I think that is all....I am going to go to coffee and hope when I come back one of you guys has some good help for me before I boot this computer out into the middle of the street!

A:Help With Troubleshooting

Download and try a scan with Ewido Anti-Malware v3.5Ewido Install and Scan InstructionsThe Ewido Full database installer [with all current ewido signature files] can be downloaded from here.Then perform one or both of these online Virus scans:[Watch the Address bar in IE. You may receive alerts that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component]Trend Micro Housecall Scan for Internet ExplorerPanda ActiveScan

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