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Mouse stopped working after weekend away/appear to have two mouse drivers?

Q: Mouse stopped working after weekend away/appear to have two mouse drivers?

Hi, sorry, not very good at this sort of thing, but any help would be greatly appreciated.

1) Thursday night - mouse was working. Sunday evening, mouse is not working.
2) In the device manager it tells me I have two HID-compliant mouse drivers, location: "On USB Input Device" - I only have one USB input for my mouse. I tried disabling one of the drivers to see if it was a conflict problem. No luck.

Any ideas? The mouse is a "Wireless Optical Mouse M/N:SM-502C"

Thanks for reading

Preferred Solution: Mouse stopped working after weekend away/appear to have two mouse drivers?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Mouse stopped working after weekend away/appear to have two mouse drivers?

If you Goggle / bing / yahoo this info you gave........what........do you get ??

ciderlout said:

The mouse is a "Wireless Optical Mouse M/N:SM-502C"Click to expand...

I got this

The connection has timed out

The server at www.smallworld-us.com is taking too long to respond.

The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Click to expand...

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Hello, recently my computer has been crashing to a desktop without any of my icons, or when the disc drive trys to burn something. So i tried to do a system restore and all that happened was my Audio stopped working as well as my mouse. Ive managed to fix the mouse, have run a virus scan and presumably cleaned whatever the problem is, yet i still cant install drivers for my realtek audio, nvidia hd audio and my DVD burner. Ive tried installing in safe mode, uninstalling/disabling the drivers. My windows updater seems to be screwed up as well since i cannoy manually activate it. Any suggestions?

A:Mouse/Audio/Disc Drivers stopped working

There are no drivers required for any optical drives including your DVD burner. They are provided by the Windows OS.
Go to Start/Search and type devmgmt.msc Right click the devmgmt results and Run As Administrator. In the Elevated Device Manager, do you have any devices with Yellow flags? If so, these devices need drivers installed.
What is the make and model# of your computer? Go to the manufacturers support/download drivers site and type in your make and model# or your service tag # and download the Chipset driver first and any other drivers you need from the Device Manager.
If your computer boots to a blank desktop with no icons, then press CTRL+ALT+DEL and start the Task Manager. Go up to File/New Task (Run...) and type in explorer.exe and press enter. This should bring back your icons.
If you have a desktop, go to Start/Search and type CMD right click the CMD results and Run As Administrator. In the Elevated Command Prompt type chkdsk /R and press enter. Now type a Y for Yes and reboot the computer. Check Disk will start at next bootup and go through 5 stages. It will take a while. It should repair any problems.

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Anyone that spends a considerable amount of time in front of a monitor can attest that finding the right mouse is a must. While there are plenty of boxes to tick when searching for a suitable pointer, for me, it...

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A:Weekend Open Forum: What kind of mouse do you use?

Roccat Kone XTD (laser). It's the best mouse I've had so far. My Death Adder has been demoted to closet duty.

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I am able to open windows desktop. Mouse arrow indicator able to move across screen but left & right click ability not working.

A:mouse stopped working

Hi whiskeryron and welcome to W7 Forums

Could be a hardware failure of the mouse, where it still works (as in being able to guide the cursor on the screen) but not as regards recognising the operation of one or more of its buttons or wheel.

Probably easier to replace than try to repair.

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Hi all,

I had my mouse connected to the usb-port of my monitor.
I accidently pulled the cable connecting my pc to the screen (the one supplying power to the usb ports)
Now my mouse stopped working. changing to another usb port doesnt help. Even changing to my laptop doesnt work.

Can my mouse be damaged just from removing that cable?

A:mouse stopped working

It probably shorted something out and damages the ports. If you are worried about the cable not being long enough to plug into the tower, consider either a wireless mouse or a USB extension cable

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I've had this problem on and off now for the past 4-5 month's, and the main problem is when researching what the problem is, I have had no luck and what i seem to have is rare? My mouse (when working) is never 100% but does what I need, and is always a little stiff and it will work for a good 1-2 month's and then slowly it will start to stiffen even more, making it very hard to move and then bang and is completely stuck! this takes all takes place in about 20 minutes when i know its going to happen and there is no preventing it. the strangest part of it all is that when it is stuck, if i leave the mouse alone for a couple of minutes it will be fine and can move it a couple cm's before its stuck again. it took me 15 minutes to get to this website and had to keep leaving it and then moving it and so on.. so i really hope someone replies!! thanks!

p.s. both my USB and wire mouse dont work, I've checked the drivers and it says its up to date.

A:my mouse had stopped working???

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I bought a new computer and am setting up the old one to give away. I formatted the hard drive on the old one and after win 98 was installed the mouse didn't work. This old computer doesn't have a ps2 port so it uses a ps2 to serial adapter. I thought the adapter was bad as the mouse worked when plugged into the ps2 port of another computer. A new adapter didn't work. I unplugged and replugged the cable connector on the motherboard with no success. I installed a pci serial card that was recognized in win 98 device manager with com ports 1 and 2. This was after disabling the onboard serial ports in the bios. The mouse still doesn't work. I've run out of ideas other than taking it to the computer repair shop. I'd appreciate any suggestions. Thanks, Larry.

A:mouse stopped working

Is the adapter you are using the one that came with the mouse? The pinouts are not all the same on the adapters. I know my IBM mouse must use its own adapter.

Let us know

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Hello, fellow Tech-ers!

Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my HP ENVY x360 laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've linked photos for reference.

Thanks in advance for the help!

- Mr. Horrible DIY-er

A:Mouse Stopped Working After a DIY :-(

It's the white ribbon cable that goes to the touch pad.

Hard to tell from the picture but is there a tear in that cable? It could also just be loose at one of the ends or plugged in upside down, take a look at the pins on the cable and connector and make sure they are right.

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I use Windows XP.My mouse was fine one moment,then about 30 minutes later my daughter went to play a game and told me the mouse cursor would not move. I tried unplugging it and plugging it back in and restarting the computer.It did no good.I tried 2 other mouses.None would work.I can't get to my start window to see if there is something going on with the mouse settings.PLEASE,if anyone knows what the problem could be,please post a reply.I would also like to know how to use the keyboard to try to get to my start menu,but have no idea how that works.Does anyone know?


A:Mouse stopped working...

To get to start use the Windows key that is between the Control key and the ALT key on the left hand side of your keyboard. It should have a little window floating on it. Just hit it once and your Start menu should pop up, then use arrow keys and enter to navigate it.

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Everything was working fine until I accidentally unplugged my PS/2 mouse while the computer was running. Now everytime I startup I get the message that Windows cannot detect my mouse and to plug in a serial mouse instead, which I did, using the same mouse with the PS/2 to serial adapter that came with it and Windows installs the standard mouse drivers for it. This works fine except that my mouse has a lot of programmable buttons and hence requires the software drivers that came with it. When I install those drivers and restart, the mouse freezes in the centre of the screen and won't work. When I uninstall those drivers and just run on the basic mouse drivers it works okay. Problem is, now I can't use the programmable buttons on the mouse as it was meant for. Can now only use it as a standard serial mouse. How can I get my mouse to work like it did before the problem occurred? And is this a hardware problem or a matter of conflicting IRQs? Because I've noticed that IRQ 12 is now being shared by the sound card and the PCI steering. Isn't IRQ 12 supposed to be assigned only to the PS/2 port? If this is an IRQ conflict, how can I resolve it? I'm running Win98SE on a P2. Can someone please help me out?

A:Mouse stopped working

I could be wrong, but it sounds like you have blown the PS/2 port on your machine. This is one problem with PS/2 and should never be plugged or unplugged when the machine is running. Unless anyone knows different the only thing is to get a serial mouse with the functions of the PS/2 mouse. (Unless drivers are available for a serial port version of the PS/2 mouse you have).

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Hi all

Haven't been on here for ages as I have had a good 6 months of trouble free computing. Anyway to fill you all in I have now got an x-box chipped and connected to my PC via a crossover cable and NIC. I access it thru FlashFXP. The x-box uses a new dashboard that I have installed called Evox. Right then:

After things going smoothly with chipping and installation of various programs I downloaded a menu editor for Evox.

After trying to connect to my menu file on my x-box several times it wouldn't work. Then just as I shut down my connection to the x-box the menu file appeared and my PC locked up.

From that moment on my mouse only works for about half a second every 10 seconds and as you can imagine I am having to use the keyboard to access everything which is ****e!

I have Win XP Pro and have restored the system to a earlier date, removed the evox menu editor program, full system scan with Norton 2002, removed and reinstalled mouse drivers and run scandisk all to no avail!

HELP!!! Has anyone else experienced this problem what has happened!


A:HELP!!! My mouse has stopped working

Never seen it but try this. Do your best to get to Device Manager (probably under System Properties) and check your mouse under there. If it has the exclamation point, delete it and reboot. Reinstall the drivers when prompted.

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First I thought it was just the mouse that was bad. I did some testing and the mouse is fine. At the start up window, I hit F12, then did a system test. The mouse worked fine in the test. I could scroll, click and select items. When I go to the regular start up window to log in, the mouse will not work at all. Anybody know what the problem might be? any advice is appreciated!

A:My mouse has stopped working! UGH

Does your keyboard work? Do you have access to a PS/2 mouse? Be sure you are plugging in the USB cable to the Back USB port as this port is stronger. Log in with the keyboard and see if it installs the Mouse Driver once Windows loads
You can also boot into Safe Mode and see if the mouse works. If not using your TAB, Alt, Arrow and Enter keys, go to Windows key + R in the Run box type devmgmt.msc and press enter. In the Device Manager Do you have a yellow flag next to the Mouse? If so, using your arrow and enter keys, highlight the mouse and press the Delete key to delete the mouse and restart the computer. It should load a new driver for the mouse.

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The mouse on my 10015IBD laptop has stopped working. the only way I can use the laptop is by using a mouse via USB. Has anyone else experienced this?

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Ok, so my computer was making some weird noises and I moved around the cables so it stopped the knocking noise. When I did it, I accidentally pulled the power cable out of the CD drive and it turned off my computer. So after I plugged that back in, I turned on my computer again and got into Windows and my keyboard still works. The lights in my mouse are lit up but it's not working when I try and move it.

A:Mouse Stopped Working?

Is your mouse/keyboard USB or PS/2?

If it's USB, try using the PS/2 slot, most keyboard and mice come with an included adapter (USB > PS/2). You may have to re-install drivers.cab.

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Hello, I have a Hp G60 laptop running windows 7. This morning the mouse on the keypad stopped working. I hook up a usb mouse and all works fine. Is there a way to turn mouse on and off? I would like to be able to use keyboard mouse.

A:Mouse stopped working

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I have a GE 97986 optical PS/2 mouse and all of a sudden today it stopped working. I was online and using the mouse to scroll down a page and suddenly the arrow stopped moving and now I can't get the mouse to work. I unplugged it, the plugged it back in and restarted the computer and it still won't work. The red lights inside the mouse are on, but it just won't move the arrow on the screen. So I borrowed a friend's USB optical mouse and it works fine. So does anyone have any idea why my mouse stopped working all of a sudden?

A:Mouse Stopped Working

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I have a four year old Compaq CQ2103WM computer with a 139GB Hard Drive and 1GB Memory. I have been having problems with the mouse not working or freezing for some time now. Now the mouse doesn’t work at all. I tried changing batteries, using different USB ports both on the computer itself and a new USB hub, changed the mouse several times, including 3 new ones. They worked fine on my other computer but not on the Compaq. When I plug in a mouse (including the original mouse) I get a Found New Hardware message and the New Hardware Wizard opens and asks for an installation CD. Then I get a message that the new hardware was not installed properly and may not work. Since the pointer no longer moves I can’t do anything. And the message stays onscreen until I turn off the computer. I started having trouble with the mouse after removing a Rootkit in November 2012. The mouse would stall or freeze and then start working again, sometimes after rebooting or turning off the computer. The Devise Manager says the mouse is fine and found no problems with it. I can’t get the pointer to move at all now. Does anyone know how to get my mouse working again? Thanks for any help offered.

A:Mouse stopped working

What type of mouse is this?
I would go into Device Manager...uninstall the drivers for each mouse listed...reboot.
If the mouse requires use of a drivers CD...insert that and reinstall the mouse.

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Every so often (yet increasing in freqency) my mouse cursor suddenly stops moving on the screen. What's intriguing however is that this isn't my system hanging, the computer still functions, it even still recieves input from the mouse, for example if i move my mouse around, even though the cursor doesn't move, the cursor image will still change according to where the cursor is, or if i navigate blind to the desktop i can drag my mouse to make selection boxes, still without the cursor moving, could someone tell me whats going on please! and tell me how to fix this because its really getting annoying!!

A:mouse stopped working

using the display properties> settings tab> advanced button >troubleshooting tab and move the hardware accelaration slider down one to see if it improves.

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I have a USB HP optical mouse that seems to work fine for a little while but then stops working entirely. I can restart my PC and it works for a little but then stops again. I've had to resort back to my old PS/2 mouse with no wheel. Anyone have any ideas as why this is doing this?

A:Mouse stopped working......

Also, I thought it may be the USB port so I tried several other things in it and it seems to be working fine. I know a new mouse only cost like $10 bucks but now it's the principal.

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I have two computers set up, and recently the mouse stopped working on one of them.

I checked the connection and rebooted. The mouse didn't work after the second reboot, but it did after the third. I havn't restarted it again.

Now the mouse stopped working on my second PC. I have rebooted and so far it is working.

The mouse on the first PC is an old one with the circular plug. But the second computer has a usb optical mouse.

I find it too much of a coincidence that the mouse should stop on both computers within a day of each other.

I have checked my pc with an up to date virus scanner, and it was clean.

Has anybody heard of a virus that can do this? Or anything else that could cause this?


ps. Hopefully my mouse will be working, so I can check replys.

A:Mouse stopped working on 2 PCs?

Are the computers connected to each other?

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I need help. I've tried all I know. I am running two computers. One is W XP and the other is W-98. I have the two connected w/a Belkin 2 way connector. The mouse & keyboards of both computers are plugged into this device by wires connecting both cpu's w/one common monitor. I'm sure you all get what I'm saying,so I'll stop there. My problem is the one cpu w/W-XP, the mouse works. The W-98 cpu mouse will not work. This just happened this afternoon, 2/8/05. This morning it worked perfectly. I've checked all connections, disconnected all wiring, assembled it again. Monitor works, software works, everything works but the mouse on the W 98 cpu. Even tried a different brand new mouse. No luck. Any thoughts of what I need to do next? Thanks very much. Ancy

A:Mouse stopped working

Sounds like the mouse port went south. Do you have USB on the 98 machine? If so, you might be better off to pick up a USB mouse.

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The mouse pad stopped working. Please help

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MOBO: Gigabyte
Processor: 2.9 ghz Athlon
Onboard sound and video

This is on my desktop (I'm on my laptop now).

I managed to get into "device manager" and there is a little yellow circle with an explanation mark next to the mouse. It's a Logitech trackman wheel, and I did reinstall the software for it. Still indicates a "fatal error."

I've tried different USB ports and even a brand new mouse. Still doesn't work.

I've thought about reinstalling XP. Anyone? This is my main computer. Need to access it!


A:Help! My mouse stopped working!

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On a Windows 98 system, the mouse froze and stoped working after the installation of a second cd-rom drive, LCD monitor and ethernet card. On rebooting, the error message: no PS/2 mouse detected displays. When the LCD monior was uninstalled and replaced with the old, original monitor, the mouse worked for about 10 hours then stopped again.

Any thoughts appreciated.

A:Mouse Stopped Working

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So last night I was working with my mouse on my computer then it stopped working. thinking that it was the battery I went ahead and changed it so now there is a brand new battery in it and when I tried to get it to work then the light didn't come back
on and I can't get it to respond to any computer I own. Any ideas???

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The mouse started to stray and stopped working in the middle of doing something, i.e. eBay, typing word and etc. which is very annoying and first of all, I lose all of the work done due to stopping of the mouse.

However, the mouse started working as if nothing wrong, once I restarted by 'force' restart ..... pushing the button in the middle of the PC. Otherwise, the PC is all fine and working OK.

I did apply Malwarebytes to combat the issue, however the issue does not resolve.

Any help on this would be truoly appreciated.


A:Mouse stopped working in the middle of working, i.e. eBay, typing word, etc.

Did you try a different mouse? If you still have the same problem with a new mouse, see if there are any drivers for the mouse from it's manufacturers web site.
Also try a Clean Boot, if that works, then add one startup item at a time till the mouse acts weird again, then you know that is the problematic program.

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hey everyone, i bought a microsoft bluetooth notebook mouse 5000 just a couple of months ago. it worked perfectly fine for a while. but just recently, the device just stops working out of nowhere for some reason. Whenever this happens, i simply restart the device, go to control panel, add the device while clicking the discovering button on the mouse, the computer detects it, and everything works out fine again. This happened quite a number of times where I had to keep restarting it, UNTIL TODAY. i came back from school, i turned it on and it turns out that my mouse wasnt working! i tried to restart it again like I always do in the control panel. I clicked the discover button on the mouse, but my computer doesnt detect it! i kept trying and trying. it wont work! how could it just stop working out of nowhere. pleasehelp

i tend to leave the mouse on, i alway forget to turn it off when im not using it.
could this be the reason why it stopped working?

A:HELP! bluetooth mouse STOPPED working!!

I have the same mouse and same problem. Solution----- get a mouse that is not Blue tooth! I bought a HP wireless none Blue Tooth.

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Out of nowhere this morning, the keyboard and mouse stopped working. I noticed the keyboard first when nothing happened when I typed. I unplugged it and plugged it back in. Then I noticed the mouse not moving and the keyboard didn't come back either. So I dug out a USB keyboard, plugged that in, and used that to close all the open programs and restart the computer. I didn't want to hold down the power button and I wanted to know that it wasn't the computer that was frozen, just the mouse and keyboard. It restarted just fine, recognized the mouse and keyboard and now everything is back to normal, but I'm wondering why it happened in the first place and if it's likely to happen again, how can I prevent it? Thank you.

Windows XP Home Edition 2002

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I have an Inspiron 6000, and the USB ports have stopped detecting my USB mouse. The USB ports will detect my USB key or external harddrive... so I'm guessing the automatic drivers that were installed for the mouse have curropted or something.

I have a Dynex small laptop mouse, and I honestly have went through 5 of these because of the same problem. At first I thought it was the crummy mouse dying on me. But I never took the tiem to pay attnetino and notice the light on the optical is still on when plugged in.

This time though, I recently got some "USB port failure" messages that minimzed into the system tray but I could never open it up again or recreate the message.

Is there a way to check/update the drivers that were installed for this mouse by Win XP?

A:USB port stopped working for the mouse only!

try another port or buy a decent mouse.

unless it's some off the wall, cheapy usb mouse, it should work fine in xp.

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Hi, today I was makeing an essey in microsof office and suddenly my mouse and keyboard. stopped working, replugging the devices didn't worked (did it for 5 times ) , after this I tried to restart the pc I found out that rr button doesn't do anything , after I stopped the power going to pc and open power + pc they worked for only a few seconds and then stopped again . After a few force shutdown( by stopping the power) the pc closes itself after the windos 8 img dissapear . I have a desktop dual core 3.1, 4gb ram , mouse is usb and the keyboard is with Ps/2 . Any ideas?

Update : after waiting 30 min I reopend it, all worked , but after approximate 3 min pc shuted down by itself.

A:Mouse and keyboard stopped working

Sound suspiciously like a power supply issue.

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Just now my mouse and keyboard randomly stopped working on my desktop. It was running perfectly fine then all I heard was the USB disconnect sound and all function in both the keyboard and mouse stopped. When I start my computer the lights on my mouse and keyboard briefly come on then turn off when I'm on the welcome screen.

Weird thing is that they both work on my brothers computer but when I try my brothers keyboard and mouse they don't work on my computer.

I'm also running windows 10 if that matters.

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The mouse on my 10015IBD laptop has stopped working. the only way I can use the laptop is by using a mouse via USB. Has anyone else experienced this?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

A:100-15IDB - My mouse has stopped working

Welcome to the Lenovo Community !
Sorry to hear of the problem you are having.  I assume that you mean your touch pad is not working since a USB mouse does work?   If so, try doing a reset to see if it will fix any configuration issues.  To do, just do this.....
1. Shut down Windows and unplug the charger / adapter. 2. Press and hold the Power Button for 15 seconds. 3. Power up the system to see if the problem was resolved.
If that didn't resolve the issue then I would try re-installing the touch pad drivers.  I am not sure which version of Windows you have installed, but here are the links to the touch pad driver
Click here for Windows 7       Click here for Windows 8.1 
Click here for Windows 10

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My Basic Optical Mouse v2.1 stopped working after it has worked for a while already, after I restarted my computer it just stopped working. So I updated my drivers and looked through my mouse options and it tells me only about my touchpad settings and that's it. I plug the mouse in and it lights up but it won't move at all. Please help me asap. Im using a HP Pavilion g series with Wind7 x64

A:Mouse stopped working for windows 7 x64

If it's a laptop i think you have to turn off the touchpad before the usb mouse will work.

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I was using my Targus wireless mouse in my house tonight and it was working just fine, like it has been for the last 4 months. I decided it was time for bed and closed my laptop, making it go into hibernation mode. When I got to my room I plugged it into my USB hub, and the alert sound did not go off, even though the light was on the reciever. I plugged it into a direct computer port and still no signal. The reset button is supposed to make the LED flash, but it doesn't now.

It's a usb1.1, but that shouldn't matter because computers and hubs are reversable right?

I did a quick check in my control panels to see if it was recognized but just didn't sound off, no mouse there though. I tried restarting the computer with the Rx unplugged, then plugged it in after it was fullly booted.

I already emailed targus, but god only knows how long it'll take for them to get back to me. Anyone have any ideas on what to do?

A:USB wireless mouse stopped working

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hello, i have a toshiba laptop (wich is not very old) and the mouse stopped working, so far i have rolled back the driver, than i updated it again if you could please help me fix this problem that would be greatly appriciated. (in device manager it says that it is working properly) thank you sooo much

A:mouse on laptop stopped working

Uninstall the mouse/touchpad driver and reboot.

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I have a PC with a K6-2 400mhz CPU on a Biostar M5ALA motherboard with a ALi chipset, 128mb of RAM, 10.2 GB HD running Windows ME. Today I opened up the case & added 128mb more of RAM, made sure that worked, then added a new video-card. After I installed the new video-card, with the case still off, I tested it & everything worked okay.

So I unplugged everything, put the case back on, & hooked everything back up. I had trouble getting the keyboard to plug in, but it went it. I turned the system back on & found that both the keyboard & the mouse had stopped working.

I shut it down & removed both, found that the keyboard pins were bent. Mouse pins were fine. I had put the keyboard plug into the correct socket, too. So I went to the store & bought a new keyboard & mouse, brought them both home, installed them---and they didn't work. Again, I made sure that both the keyboard & the mouse were plugged into the correct sockets.

The mouse was a USB/serial port mouse, so I plugged it into a USB port instead--it worked. Under Device Manager, I could see the system registering a keyboard. No yellow exclamation points. Everything looked normal.

So I borrowed a working keyboard from my neighbor and tried it--nothing. So I used the Start-Up disk to boot into DOS & the keyboard still didn't work, nor did the mouse.

So I shut down, removed the new RAM I had installed, started it up again after taking the Start-Up disk out, and while it c... Read more

A:Keyboard & Mouse Stopped Working

My guess is that you loosened the keyboard connector on the motherboard and it's no longer making the correct contact.

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I Have no idea why but the mouse on my sons laptop has stopped working ( its the external mouse) - testing on my laptop the mouse is fine.
Ive deleted driver and reinstalled - no change.
any ideas please?

A:Mouse has stopped working on laptop

where should i start i have ran various programmes such as malwarebytes and cccleaner

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Hi all, only me again.

My mouse has stopped working after i did some window's updates!, it's only a ?4 mouse from asda in the UK, but was working fine before i did them. I went into my task manager and 2 of the USB's have warning's on them? Also this is the latest update that's killed my mouse.

Thankyou in advance

A:Mouse stopped working after updates!

Whenever you do an update, the system automatically creates a restore point so you can "roll-back" from the updates.

You can do a system restore by following this guide. System Restore

Once your system is working properly again, go through and install each update one at a time to see which one gives you problems.

Hopefully, this helps

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Problem: computer starts up normally and goes to the password entry screen, but keyboard doesn't work so I can't enter the passwordSolutions tried:rebootedremoved and replaced main batteryattached USB keyboardhit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop passwordlooked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer Because the computer recognizes when I hit the Enter key on startup and the USB keyboard doesn't work either, I suspect the problem is software related. 

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Hi, please I need help. I own an hp pavilion sleekbook 15. Just out of the blue my mouse and touch pad stopped working after a restart. I download a new driver from the hp website, synaptic touch ps/2, installed it and still nothing. After several tries I don't know what to do anymore. I checked the device manager and nothing is installed, when I check the control panel it says reinstal

A:mouse and touch pad stopped working

Hi ProcuradorGeral,

So in your control panel under mouse does it have a touch pad at all? Is it enabled in the BIOS, as I know some laptops give you that option to disable it. By mouse stopped working do you have an external mouse? Is it USB?



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My dad's computer has come under attack by virus's and trojan worms

Not really sure what all started this..

Tired several different programs to fix it..things were going good then BAM.

Went into bios and keyboard works but after that point no keyboard or mouse.

any suggestions?


A:Keyboard and mouse stopped working

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Ok ive got another laptop another fault

its a Samsung R510,
Intel Core Duo2
Microsoft Windows Vista 32bit

Today the laptop booted and i couldnt type my password or move the cursor, i plugged in a usb mouse and i was able to move the cursor. i got the on screen keyboard up and logged in.

Then i went to Device Manager, both the keyboard and mouse have the Exclamation mark next to them. So i figure somethings gone wrong with the driver. (Vista may have auto updated since last turn on)

Vista scanned the net and said my drivers were up to date. i then uninstalled and rebooted, with the same outcome. So i went to Samsung

i downloaded the driver for Vista "touchpad" unzipped and run setup.exe. it then said it updated the pointer device and restarted, but i still have the same fault. Does anyone know whats happened and how to get it back.

Just for extra info, i also have Linux Mint Julia on this laptop and ive booted this up and everything works ok, god i hate vista lol.

A:Mouse and Keyboard stopped working.

This is the keyboard:

in the device manager (without going back to check) it says Standard PS\2 for both mouse(touchpad) and keyboard.

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the mouse pointer is a grey arrow and will not change via the control panel mouse pointer settings. also the pointer disappears when a program is opened. this happened on a start up. please help if you can ?

A:mouse pointer stopped working

Hi ..
Before you dig too far into it ... try to do a system restore ... back to the last Wds update ... see if it work ..

Good luck .

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I used this mouse for a few years, and I was pleased with it. It worked everywhere - linux, windows, android.Now, suddenly, it stopped working properly - I can pair mouse without problems, buttons and roll wheel works too, but mouse doesn't move with cursor. I'm using linux on HP Envy x360.It occurs all of a sudden, the mouse worked all the time, and now - it doesn't.When I paired mouse with my android smartphone, it was the same - buttons worked, wheel too, but cursor doesn't. It is very annoying for me, because I simply need the mouse, and this one was not cheap. PS: I ran hcidump, that's a tool on linux, it shows all data that my notebook receive from bluetooth devices. It showed something when I pressed buttons and rolled wheel, but nothing when I moved the mouse.HP Product number of the mouse : H3T50AA7 Thanks for reply,R. Bene?

A:HP x4000b mouse stopped working

Hi, Have you tried to replace its batteries. Please use 2 new AA batteries. Hope this helps. Regards.

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I have a Sony Vaio running Windows 8.1 Pro.
I was on cs portable with a USB mouse and I pressed a few keys and the mouse stopped to work. It came up with the message that it was not recognized. I tried to uninstall the USB drivers, but had no luck. This problem has been going on for a few days. I tried other solutions but they didn't seem to work. The red LED light was on.

Any help is appreciated very much,

Ahmed Shauq

A:Mouse suddenly stopped working

Can you try another mouse?

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Hello, fellow HP-ers! Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've provided a photo for reference. Thanks in advance for the help!  - Mr. Horrible DIY-er

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