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x270 - I just don't know why I cannot turn it on

Q: x270 - I just don't know why I cannot turn it on

Hi, I bought the think pad notebook in August 2017 . There have been problems with the notebook and I need to bring it the service centre twice. The first time is about the hardisk and this time I just don't know why I cannot turn it on. I have to leave it for two days at the service centre again. I am totally disappointed with Lenovo product as it has brought me much trouble and waste my time! I would try to share my bad experience as many people as possible!

Admin note; subject edited for clarity

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RELEVANCY SCORE 200
Preferred Solution: x270 - I just don't know why I cannot turn it on

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RELEVANCY SCORE 58.4

Hi, I bought the think pad notebook in August 2017 . There have been problems with the notebook and I need to bring it the service centre twice. The first time is about the hardisk and this time I just don't know why I cannot turn it on. I have to leave it for two days at the service centre again. I am totally disappointed with Lenovo product as it has brought me much trouble and waste my time! I would try to share my bad experience as many people as possible!
 
Admin note; subject edited for clarity

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RELEVANCY SCORE 57.2

Just purhcased the Thinkpad X270 and really loves it! However I can't find the shortcut key to turn off LCD display. Some previous Thinkpad user suggestion like FN+F3 , FN+F7 didn't work in this laptop. I know there are some 3rd party EXE tools could turn the screen off however I don't want to rely on them because of security. Anyone know the magic key combo for X270? Thanks!

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RELEVANCY SCORE 57.2

My Lenovo X270 Won't turn on, it doesn't power on, the only thinks that it doing is blink 3 times the power led when you plug the power cord. Any idea about what could be the problem...?Thaks in advance

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RELEVANCY SCORE 56.4

Do my laptop have any problem with hardware or software when this led light turn red? 

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RELEVANCY SCORE 56

Hi! I have a X270 20HMS0MQ00 BIOS 1.18 and a ThinkPad Ultra Dock 90W (40A2) latest firmware. Every time I take the X270 from dock and reinsert it, while the computer is in sleep mode, and turn on the computer, the monitors wont turn on. I have to reboot the computer while in dock to get the monitors back on. Monitors are connected with display port. Models are HP EliteDisplay E232 (FW version: SIM111). P.S. Sometimes, while in dock, if I remove LAN cabel and reinsert it, the LAN is not reconnected and I have to reboot again.Any succestions are appriciated.

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RELEVANCY SCORE 36.8

Hi everyone I bought a x270 with MPN: 20HM and Intel Core i5-7300U 7th generation processor , in the # Lenovo Diagnostics I see the properties of display is :Model Name: HB125WX1-200Max Resolution : 1366x768I checked the http://psref.lenovo.com/Product/ThinkPad/ThinkPad_X270 and could not find this disply I just wonder if this is original display or seller change it with this one with out notice while i bought that ?Because I buy this laptop as new, Please somebody answer my question and tell me if this is the original display from Lenovo or Not (asap)?With Thanks

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RELEVANCY SCORE 36.8

I need some advice about the displays for the x270 ? is the HD display on the x270 an IPS? I didn?t find this info here https://www3.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/ThinkPad-X270/p/20HNCTO1WWENUS0/customize?...! My current x240 with has HD resolution (I can?t tell if it?s IPS or not) model 20ALCTO1WW ? I?m considering replacing it with the x270.I?ve heard good things about the FHD display but I?m concerned that with the FHD panel my font size will be too tiny for my 50+ year old eyes in its native resolution. I?ve heard that scaling the display results in suboptimal rendering/quality of text/fonts. Has anyone looked at both versions of the display? How do they compare? I?ll be using the system for mostly coding/writing and perhaps watching some videos. No Graphics or PS intensive work. Might hook it up to the tv from time to time (not that often) The display on the x240 isn?t the greatest (could be brighter for sure) but it works fine, so I could probably do fine with the same type for the x270 ? or is there something that I ought to consider? Thanks! PS: FWIW, I?m planning to get the i5-7300 model with 16 GB RAM and the 500 GB drive (that I plan to replace with a standard SSD 500 GB or 1TB drive ? hopefully not a problem).

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RELEVANCY SCORE 36.4

I can't seem to find a power input rating for the X270 I currently have on order. Of course, I know you can use a 65w with one, but it won't improve charge times if the amp input is limited. The store pages don't list the AC adapters output ratings by adapter and the C.S. chat reply was, "I don't have that information available." I know the output on the 45w is [email protected] simply because I already have one for my X240. Anyone with a 65w willing to post the output for me would be greatly appreciated. More appreciated would be anyone that happens to know what the X270's input ratings are so I can determine if charge times could be cut with a 65w. TIA  

A:X270 45w vs. 65w AC Adapter

Thet are all 20V, 3.25 amps

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RELEVANCY SCORE 36.4

Hello,Recently Samsung announced 32GB DDR4 DIMMS.  Will these be compatible with the X270?  It seems the chipset can support them but I'd like some official word from Lenovo if possible..  And yes, before you ask... I can use 32GB it if I can get it..Thanks! 

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RELEVANCY SCORE 36.4

Hello, I just got an x270 and want to upgrade the HDD to a large spinning disc. The specifications sheet says the computer takes 7mm thick 2.5" drives. https://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X270/ThinkPad_X270_Platform_Specificati... I opened the computer and put a 9.5mm drive in the plastic drive holder and it fits perfectly.  Is there any reason I can't use a 9.5mm drive in this computer?    

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RELEVANCY SCORE 36.4

Anyone had Solidworks installed on a X270? Possible to run?
 
Moderator edit: Added detail to subject.

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RELEVANCY SCORE 36.4

Hi, I am thinking to buy a thinkpad x270 with 3 yrs IWS because I am traveling a lot to China and Hong Kong.I am wondering how do I get the IWS when I place my order on line and if the IWS will be accepted in China and Hong Kong. Thanks.

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RELEVANCY SCORE 36.4

Hi, I have X270 model 20HMDOSUS. Wanted to buy UltraDock. They came in 3 flavours: with 65, 90 and 135 W. Which one is enough for me? The laptop came with 65W USB-C power supply, so I assume 65 W would be enough, but prefer to ask.

A:which UltraDock for X270

Hi Masapinski,Warm Greetings & welcome to Lenovo Community, happy to have you here.
Masapinski wrote:Hi, I have X270 model 20HMDOSUS. Wanted to buy UltraDock. They came in 3 flavours: with 65, 90 and 135 W. Which one is enough for me? The laptop came with 65W USB-C power supply, so I assume 65 W would be enough, but prefer to ask.
Well ThinkPad Ultra Dock doesn't comes with 65W variant.
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 36.4

I   replaced the keyboard of my X270, not realising how much more difficult this process was than on an X230. I got everything working, and it powered up fine.  But my X270 wont power on. It recognises the AC adapter. Pushing the emergency powerup pinhole next to the battery doesn't work either.  I suspect that the power button is not working. I opened up the laptop to investigate, and found that a connector around the area of the power button is damaged (pictured).  The wire seems to have detached from the smaller connector.  My questions:Is this connector related to the power button?  Can I find a replacement, or repair with soldering?  Where can I find a map of the motherboard so I can confirm what this part is myself 

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RELEVANCY SCORE 36.4

I am just setting up my new X270. I keep getting a message Any help, please??

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RELEVANCY SCORE 36.4

Hello, I recently bought an EM7455 modem and he is not detected on my laptop. So I suppose that I my card ordered on aliexpress (EM7455) isn't on whitlist...So someone could give me a list a of good cards that will work on my laptop 20K5S1LT00 (X270 with a 6200u) thanks

A:X270 and EM7455

I found this on levovo website : https://www.lenovoquickpick.com/twn/system/thinkpad/x-series/x270#accessory/69391But where I could buy this ? (for shippping in france)

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RELEVANCY SCORE 36.4

I purchased two identical x270 last month, one for myself and one as a gift. Screen in one of them is kinda tint yellowish. I checked every single setting. The are the same. No paper display, night, eyecare or nothing! Exactly the same but display brighness is not the same. Is it deffective or I am missing something. The one on the right is the yellowish color display laptop. thanks for the help in advance 

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RELEVANCY SCORE 36

Hi  I am testing Lenovo X270 20K5 on Windows 7 and Windows 10, and I can hear the fan quite often.  I updated the Lenovo PM device to the latest version 1.67.12.24Changed on the Bios the Adaptive Thermal Management > Scheme for AC > from Max Performance to BalancedBut the Fan is still very noisy. Any ideas what can help ?  ThanksGuillo 

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RELEVANCY SCORE 36

Dear all
I am about to purchase x270. It is important for me to have 3 monitors (one will be the x270 itself)
what should i have and check so it will be possible?
thank you
 
 
Moderator comment: Subject fixed.

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RELEVANCY SCORE 36

Dear all
I am about to purchase x270. It is important for me to have 3 monitors (one will be the x270 itself)
what should i have and check so it will be possible?
thank you
 
 
Moderator comment: Subject fixed.

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RELEVANCY SCORE 36

I have a 512GB 42mm (2242) SSD in the M.2 slot.  I use that as my primary for boot, etc.  Have a second drive in the conventional slot. I just bought a 1TB of the exact same drive to upgrade the M.2 - but my Thinkpad isn't recognizing it.  I know the drive is good because I have a M.2 - USB adapter and it recognizes it there.  Any thoughts?  Do I need some sort of driver or BIOS update that I'm unaware of, or does the hardware simply not support this?  I suppose I could initialize and format the drive in the USB slot and then see if it works in the M.2 slot, but wanted to ask the community first.David

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RELEVANCY SCORE 36
A:how to check if my x270 gets wwan?

i put sim in but no response

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RELEVANCY SCORE 36

I'm using Lenovo x270 - Core i5-6300U 2,4 GHz. I am looking at changing the processor to Core i7-7500U Processor. And add another 8G Ram DDR4 (It has 8G Ram DDR now). My question is: Is it possible? and where can I buy those parts? Thanks

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RELEVANCY SCORE 36

Hi There,I want to buy a 4K monitor for my X270 laptop. But I am not sure about the compatibility between them. The X270 support a max resolution of [email protected] (HDMI) , but the 4K monitor is of 3840x2160 @60 Hz.So can anybody give any advice?Thank you!

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RELEVANCY SCORE 36

Hey all,  I have an x270 & x280 which i would like to copy data from their SSD's the x270 SSD has a cable that I have never seen before - DX270 M2 SSD CABLE (its name of the cable) does anyone know of an adapter that i can use to plug into my laptop and get data please? Also same for my x280, - looking on amazon for correct adapters but each one i look at, im not sure if it fully supports it. my x280 SSD is this M.2 SSD / PCIe NVMe, PCIe 3.0 x 4, 32Gb/s (e.g. xxxGB SSD M.2 PCIe NVMe) Can anyone help please? thanks in advance

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RELEVANCY SCORE 36

Hi all, Just got a new X270 with 8Gb ram and I'm finding the graphics performance to be quite poor when playing World of Warships. Reducing the resolution and in-game graphics helps the FPS a bit, but the game still stutters and lags. Any way to improve the graphics performance? Thanks

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RELEVANCY SCORE 36

Does the X270  laptop support 2 External Monitors?  HDMI and VGA?

A:X270 Laptop (ThinkPad)

Welcome to the CommunityYes. The quote from the laptop specification:"supports external digital monitor via HDMI or USB Type-C;supports three independent displays;"

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RELEVANCY SCORE 36

Hello,I am looking at adding SSD Drive to my X270. I am not your expert at this. I was told that I can add mSATA in place of the  WLAN card. Is that true? any mSATA will do, or there is a list of SSD disk that are compatible?Any other option to the mSATA without having to replace my hard drive?After adding an mSATA in the WLAN slot, how could I move my Windows 7 to it?I do have a X230 with 256GB SSD drive. Could it be moved to my new X270?Appreciate all your help

A:Memory Upgrade X270

Hi lenovo-X,Warm Greetings & welcome to Lenovo Community, happy to have you here.
 
You can use WWAN slot for additional SSD without replacing the current HDD. It will take M.2 2242 SSD.
Following parts are compatible with your system: (source)

00JT094         128G,M.2,2242,SATA6G,LTON,STD
00UP432        128G,M.2 2242 ,SATA6G,LION,STD

I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 36

Hi, I have checked by BELARC there are two memory slots in my X270. Currently I have 1 memory card (1 x 8GB) installed, can I use the second slot to increase  the RAM with another 8GB memory card ? Iīve heard that couldnīt do that, instead I should buy a 16GB card to replace the current one. Anybody can I help me ?

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RELEVANCY SCORE 36

Hi everyone, I have an Veriton X270 with Windows 8 and I was wondering if I'll upgrade to Windows 10 all the drivers will be available.I don't want to make the upgrade and after to find out that I can't install the LAN or Sound card. Thanks,Stefan











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A:Veriton X270 - Windows 10

Hi Scutu The X270 is an older model PC, but as you're running Windows 8 successfully, it SHOULD upgrade to Windows 10. You can: 1. Image your hard drive, so if Windows 10 causes problems you can return exactly as it was, many weeks after upgrading   or 2. Upgrade to Windows 10. you can revert back to Windows 8 by going to Settings>Update & Security>Recovery. Follow the on screen instructions. There is a 30 day limit to do this.  













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RELEVANCY SCORE 36

I am about to replace my X230T by a X270, and have a few questions about X270 specs and about running linux on it.  I am configuring the X270 with a FHD touch display, 16GB RAM, and a 500GB 2.5-inch SATA HDD (not SSD) that I will upgrade. 1. The HDMI external video out specs mention 4k @ 24Hz.  No other resolutions execept 4k nor any other frame rate is specified. If I run external video through HDMI at FHD resolution (1920x1080), I would expect a higher frame refresh rate, at least 75Hz. Is that correct? 2. I currently set battery start/stop charge thresholds on my X230T, to protect long term battery health (I use the acpi_call kernel module for this).  Can battery charging start/stop thresholds be set on the X270? 3. If I run my desktop display on the FHD IPS screen at 1600x900 (instead of 1920x1080 FHD), will it cause any blur issues? 4. I plan to replace the 500GB HDD by a 2TB SATA HDD, and also put a M.2 2242 SSD (32GB) that I own into the WWAN slot. Will I be able to boot from either drive? 5. I run Linux Mint 17.2 (based on Ubuntu 14.04) on my X230T (rock solid, running continuously for more than 2 years). What is a linux distro that is good for X270 (good means stable and supports everything)? Thanks in advance.

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RELEVANCY SCORE 36

Hi I am hoping others have experienced the same issue.  I have a brand new x270 running windows 7 64bit. I have installed Sophos encryption which uses bitlocker. When I tried to encrypt the SSD a message popped up and said TPM was not available. I rebooted the system and checked the TPM version in the BIOS it was set to 2.0 so changed to 1.2, logged back into windows and the encryption completed successfully.  However the problem i now have is every time i boot up i am asked to to provide the retrieval codes to get back into Windows. I believe the issue is with the TPM chip holding the first attempt in its memory. How do I clear it though?? From within bitlocker management in control panel I can clear tpm but it asks for a password. I have never supplied one !!!!.  If i reboot the laptop and again check the settings in the BIOS there is an option to Clear TPM with the option "Enter" but when selected it appears not to do anything. Has anyone had this issue or know how to get around it please. At the monent I have had to suspend bitlocker until resolved. Thanks in advance   

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RELEVANCY SCORE 36

Any owners of the X270 with the NVME drives, how fast are they, and do you know who's the OEM? (Samsung, Intel, etc).

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Since day 1 of this machine I get the following message when I boot. Can anyone help???  Thank you. 

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RELEVANCY SCORE 36

Hi, I have a new X270 laptop running Win10 update 1703. When it is connected to power, it disconnects from our vpn every 10 minutes (almost to the second). The machine is running with the performance power policy and I did not find anything in there to indicate why the vpn gets disconnected. We have many users using the vpn and this is the only machine to exhibit this behavior. BUT, when the machine is running on battery, the problem goes away. The user of this machine is getting very frustrated and given that she is not local, onsite diagnostics are not easy. Any ideas what is going on with this. It is very bizarre. Let me know if more information is needed. Thanks. Rich.

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RELEVANCY SCORE 36

Hello EveryBody I have  a lenovo Thinkpad with Type Machine : 20K5-S08T18So i need t know, how can i upgrade the wwam card and wich card i should buy and what is all the procidure that i should do ?Thank you very much pells.

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RELEVANCY SCORE 36

I have a new X270, Type 20HNCTO and cannot figure how to activate the keyboard backlight.  Normally the "FN" key pressed with the spacebar turns it on on previous X models. Is there a special sequence or perhaps the X270 does not have a backlight on the Keyboard?

A:X270 Keyboard Backlight?

On CTO(configure to order) models a backlit keyboard was an option.  Did you buy that option?  





If a post answers your question, please mark it as an?Accepted Solution?!TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 36

Hi Team,I have a Thinkpad x270 (System Model 20HNCTO1WW) and have purchased a Lenovo ThinkPad EM7455 4G LTE Mobile Broadband (Part No: 4XC0M95181).I was very surprised that I only saw two signal bars compared to my Singeltel-Optus LTE USB stick (HUAWEI E3372) which shows four signal bars. Also the throughput (up and download) seems to be faster through the USB stick compared to the now integrated and embedded Sierra Wireless EM7455 Qualcomm Snapdragon X7 LTE-A. Do I have some sort of antenna interfeerence/performance? Any other issues I should consider. Thank you for your feedback Cheers Jose 

A:X270 WWAN perfromance

Welcome to the CommunityBad signal possible causes:- wwan antennas cables inside of the laptop are routed rough, with corners- red and blue cables are connected to the modem unproperly (mixed)- the antenna cable or connector is broken- the connection of the cable and modem's connector isn't reliable- the modem is connected to the cellular base station with low signal strength- etcLow performance possible causes:- low signal/noise ratio- the connection is established to 3g network, not LTE one- em7455 and e3372 operate in different network frequency bands with different signal strength and bandwidth- etcTwo commands below might show some information. Type them in the command prompt window and show the output here:netsh mbn sh con int=*netsh mbn sh sig int=*:

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RELEVANCY SCORE 36

Good morning! I have X270, machine type 20K6S04F00 and looking to add a WWAN card. As I understand, compatible cards are either 01AX746 or 01AX748. Can please suggest if my machine 20K6S04F00 is WWAN ready?

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RELEVANCY SCORE 36

Hi folks! Would appreciate some input...Am moving from an old x120e (which runs windows 10 and works perfectly, except that I have gotten tired of its relatively weak processor (E-350 AMD) after 5 years) to the x270. Haven't bought it yet, but it is my target laptop. My question is primarily about build quality. As someone said in a different forum/thread, the x120e is built like a tank, albeit a small one. I fully agree. How is the x270? Is it as tough/tougher? I know the x270 is overall head and shoulders above the x120e in terms of display (I'm aiming for the FHD), processor (i5-7xxx), TPM security, etc etc. So my question is really only about how well it is built. Has anyone bought it?(a) How's the shake, rattle, flex, creak, and bend, if any. My only Thinkpad benchmark for build qual is the x120e and that one is Rock solid (capital R).(b) Does it run cool? I had to redo the thermal paste on the x120e after which it has behaved admirably for 4 years. I expect the x270 is quieter and cooler. Is this correct? Many thanks.

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RELEVANCY SCORE 36

I never had problems imaging Lenovo Laptops, so we got a X270 as a demo and i put Windows 10 Enterprise on there, enabled the chip in bios and it is using TPM 2.0 which is the only difference compared to T550, T450 and P50 i had image. Whenever i try to start bitlocking (encrypting the drive) i'll put in a pin number, recovery is stored in Active Directory but as soon as it restarts I get the following error: "The BitLocker Encryption key cannot be obtained. Verify that the Trusted Platform Module (TPM) is enabled and ownership has been taken. If this computer does not have a TPM, verify that the USB drive is inserted and available. C: was not encrypted" I can't think of anything else to fix this. Since this is a 30 day demo trial, we might as well send it back. We have NVME for HPS which I am able to put our image on and bitlock with no issues. I can't believe I don't see much online about this. I can't be the only one. Any suggestions much appreciate it.

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RELEVANCY SCORE 36

I read somewhere that the X270 contains 2 RAM memory slots. However, now that I have the bottom cover off, I only see one slot. Is the other one hidden, or does the X270 only have 1 slot? I want to upgrade to 16 GB of RAM. Thanks













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A:X270: How many memory slots?

I see that this has already been answered here:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/Use-of-memory-slots-on-X270/m-p/4030656/highl... 16GB max / 2400MHz DDR4, one DDR4 SO-DIMM socket It has only 1 memory slot. (So beware because there is misleading information in many places stating that this laptop has 2 memory slots.)

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RELEVANCY SCORE 36

Hello! I was wondering if it was possible for an X270 to support three external monitors (with the built-in display off/closed) using either a dock or a combination of the dock + onboard video ports?

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RELEVANCY SCORE 36

Dear forum members. I just  bought thinkpad x270. This laptop came with 256 gb m.2 SSD. I would like to upgrade it to 2 tb 2.5 sata SSD. I have bought a different ssd cable with proper connector for sata ssd. However simply replacing m.2 ssd with sata did not work. After turning the laptop on I am getting the message 2100 error initializing main sata ssd. Sorry, it is not exact error, I don't remember exactly, however something similar.  I would like to find, first of all, is it possible to install the 2.5 sata ssd to Thinkpad x270, if yes, do I need to change any BIOS settings?  Would anyone just let me know, how I can install the 2.5 sata ssd into this laptop and if it is all possible? Any info would be greatly appreciated!

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RELEVANCY SCORE 36

Hello community,Recently purchased new X270 which is in warranty.I wanted know if I can upgrade the LCD from HD to FHD in authorized way (in Japan), without breaking warranty.If upgrade by myself doesn't break warranty, where can I buy Lenovo parts in authorized way? It seems lenovo Japan's website for purchasing parts is broken [1]I tried dialling Lenovo in Japan but I don't understand their Japanese IVR.I couldn't reach support unless I face a problem. [1] https://pcsupport.lenovo.com/jp/en/partsorder/Thanks,Prash

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