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System Tray with White Question Mark.

Q: System Tray with White Question Mark.

Need help in getting rid of the icon. Everytime i click on it, it will direct me to http://www.spylocked.com/?aff=334. If I'm in full-screen mode it will automatically bring me back to window onces in awhile.
Thank for helping in advance.

Preferred Solution: System Tray with White Question Mark.

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System Tray with White Question Mark.

* Click here to download HJTsetup.exe.
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

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I have a resource dll . It consists of an icon that I want to use for my windows driver.First I compiled the dll for windows XP. I tried to install the driver in XP. The driver installed successfully and the icon is picked up by the device manager properly.Then I compiled the dll for Windows 7 (64 bit).I tried to install driver in windows 7.The driver was installed successfully and the device name is listed in the device manager, but there is a small blue question mark over white circle on the icon picked up by device manager . When I took the properties of the device in the device manager, it shows that the device is working properly.The problem was the blue question mark over white circle on the icon .
Please let me know the possible solutions if any one has an idea why there is a blue question mark over white circle on an icon picked up by device manager in windows 7

A:blue question mark over white circle on an icon

Welcome to sevenforums. It means

A blue "i" on a white field on a device resource in Computer properties indicates that the Use Automatic Settings feature is not selected for the device and that the resource was manually selected. Note that this does not indicate a problem or disabled state


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Hi,I've had this really annoying triangle with an exclamation mark in my system tray since yesterday and no spyware program seems to be able to detect it, leave alone remove it. I do not know what it is, but upon searching through google, I see experts pointing out that it could possibly be a SmitFraud spyware. Searching more on that led me to this website. I've tried the basic steps provided on this website regarding installign SmitFraudFix.exe don't seem to work. There was a similar program Smitrem.exe. That didn't seem to work either. So, this webiste suggested I create an account and post my HijackThis log here. So here it. Can anyone please help me remove this nuicance?Logfile of HijackThis v1.99.1Scan saved at 8:30:02 AM, on 10/27/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:52:37 AM, on 10/27/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel&#... Read more

A:Blinkinh Triangle With Exclamation Mark In System Tray ( Possible Smitfraud )

Welcome to the BleepingComputer HijackThis Logs and Analysis forum Nikhil Shah My name is Richie and i'll be helping you to fix your problems.Please move HijackThis to a permanent folder on the hard drive such as C:\HJT. Create a new folder and place HijackThis.exe inside that folder so that the backups of log changes it creates are saved in the same folder and can be used to reverse any line entry deletion if found to be necessary.If you run Hijackthis from the desktop, the files it removes will not be backed up properly.How to create a new folder named HJT1. Click Start/My Computer,in the 'My Computer' window,open the window in which you want to create the new folder,click on Local Disk C:2. From the 'File' menu choose 'New'.3. From the 'New' menu choose 'Folder'.4. Type the folder name: HJT5. Then press Enter.If you need help,follow the info in the link below:http://russelltexas.com/malware/createhjtfolder.htmYour version of Sun Java is out of date.Older versions have vulnerabilities that malware can use to infect your system.Please follow these steps to remove older versions of Sun Java,and then update.1. Download the latest version of Java Runtime Environment (JRE)2. Scroll down to where it says 'Java Runtime Environment (JRE) 6 update 3'.3. Click the "Download" button to the right.4. Check the box that says: "Accept License Agreement".5. The page will refresh.6. Click on the link to download 'Windows Offline Installation, Multi-language' a... Read more

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hi, I just got something like this yesterday, worked on it awhile no progress, finally just did a system restore, now all good!

A:white x in my system tray

Hi,welcome. I split your topic to it's own as it is easier to work one on one.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and ... Read more

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I have gotten some kind of malware or virus on my PC. I've ran Spybot S&D, Adaware and they removed it temporarily but it has returned. I have a red circle with a white X in it in my system tray that every 15 sec or so shows a message saying something to the effect that my computer is affected with spyware and that windows will download the most up to date anti spyware for me. Yesterday before I was able to remove it temporarily it managed to block out my ability to press CTL+ALT=DEL to get too my task manager, removed my desktop background and replaced it with a blue picture with a black box displaying the same message the red circle with the white x displays, and disabled my web browsers. Please help me remove this for good before it does something permanent!
Here is my most current HijackThis Log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:46:29 AM, on 8/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\P... Read more

A:Red circle with white x in my system tray

Quick update of something I hadn't noticed before. Now it appears that something is redirecting my searches on google as well. When I click on a link on google it will go through a series of sites and take me to a site that says I have viruses and need to download a program. Just wanted to let you know in case that helps.

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I just picked up something that puts a red circle with a white X in the system tray. Now I can't bring up taskmanager or change my backgrounds. I am running Ad-Aware right now, but it hasn't found anything. I downloaded HJT and ran the log, but didn't see anything that sticks out.

I google'd for ideas on what to do, but wasn't having much luck in getting a good response. I thought I would try these forums.

I am about to head off to bed since I start work early in the morning, but I thought I would post quickly to see if anyone might respond by the time I can check in the morning.


A:Red Circle with White X in System Tray

I think that I got it figured out. A friend of mine emailed me something to try out. I download Malwarebytes and booted over into Safe Mode. Once there, I ran the scan and found several objects. I removed the objects and it seems to have cleaned up the issue.

If anyone would like me to look at anything else, please let me know and I will do so when I get home from work tomorrow. I will check the thread during the day to see if anyone posted anything.


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Hello, yesterday I got a White X in a Red Circle in my system tray that began posting a buble stating I had spyware. After numerous viras scans and deleting of viruses, the bubble is still there. Here is my hijackthislog:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:49:19 PM, on 5/13/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeC:\WINDOWS\System32\CTsvcCDA.exeC:\Program Files\Viewpoint\Common\ViewpointService.exeC:\WINDOWS\System32\MsPMSPSv.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\braviax.ex... Read more

A:White X In A Red Circle In My System Tray

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please go to this page and scroll down to step 6.http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/Follow the directions there to run DSS and then post those logs back here in your next reply.

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I have just got a virus or something. It appears as a white x in a red circle in the system tray/taskbar and a popup going on about a virus. I have tried getting rid of it with avg anti virus but that didn't work. Also, i cant open anything like task manager or registry edit without getting a box saying "Warning. Application cannot be executed. The file is infected. Please activate your antivirus software." Because of this i literally cant do anything. Also i keep getting bluescreens. I have dealt with viruses before but with this one i am at a loss.
Your help would greatly appreciated.
Thank you.

Sorry, should have said its vista home premium.
I have added a HJT log file. Im not sure if it matters that i did it in safe mode?

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 17:51:24, on 31/07/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode

Running processes:
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.mic... Read more

A:White x in a red circle in system tray malware. Help please.

Right I've managed to get rid of the white x in the red circle. I think it was a trojan called smss32.exe
I used this guide from "My anti spyware".
I'm sure the pc is still infected with other spyware because things are not right. I cant use windows update or update windows defender without an error (80072EFE and 0x80072efe respectively) and i keep being redirected in firefox and IE8.
Could you please have a look at this hijackthis log file and let me know if there is anything.
Thank you.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 02:33:08, on 01/08/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Program Fi... Read more

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for some reason i trusted a shady profile on myspace it said something about download this ms viewer to view full page I usually dont fall for these but it looked official and it was early and my girl was playing cold turkey with me lol (the chick looked hot lol)after that there was so much spyware worm stuff popping up i did all the removal procedures that i know of but this one thing wont dissapear it starts up with the computer its a blue question mark that blinks a little red ghostbusters like circle with a slesh and once every few minutes a dialog box pops up that saysthat numerous spyware are running on my computer if i click the dialog it takes me to a spydawn websiteHHEEEEEEEEEEEEEEEELLLLLLLLLLLLPPPPPPPPPPPPLogfile of HijackThis v1.99.1Scan saved at 10:38:59 AM, on 2/25/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\CFusion\cfam\program\ccmgr.exeC:\CFusion\Bin\cfserver.exeC:\CFusion\cfam\Program\... Read more

A:System Alert Question Mark

Welcome to BC Gadget Junkie Download ATF Cleaner by Atribune:http://www.atribune.org/ccount/click.php?id=1Double-click ATF-Cleaner.exe to run the program.Click 'Select All' found at the bottom of the list.Click the 'Empty Selected' button.If you use Firefox browser, do this also:Click Firefox at the top and choose 'Select All' from the list.Click the 'Empty Selected' button.NOTE: If you would like to keep your saved passwords,please click 'No' at the prompt.If you use Opera browser,do this also:Click Opera at the top and choose 'Select All' from the list.Click the 'Empty Selected' button.NOTE: If you would like to keep your saved passwords,please click 'No' at the prompt.Click 'Exit' on the Main menu to close the program.******************************Download SmitfraudFix (by S!Ri), to your desktop.Double click on Smitfraudfix.cmdSelect option #1 ? Search, by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).Please copy/paste the content of that report into your next reply.

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After inadvertently clicking to install an Active X from an unknown website, a new icon appeared on my taskbar. Stupid, I know, but was truly an accident. Said icon sometimes flashes and alerts me of possible security threats on my pc. If icon is clicked, a new page loads and prompts user to complete a "Full Scan."
I did not download from this page, but had some issues/concerns w the removing the icon/program associated w the icon.
This is what I did...
First of all, Norton did not catch this and Ad-Aware caught the svchost but it returned after reboot. So, I isolated the files that I thought to be the root of the problem,
C:\WINDOWS\system32\drvcux.dll and C:\Program Files\Common Files\svchost.exe. I disabled System Restore, and while in Safe mode, deleted the offending files. Using Regedit, I deleted all registry values associated w the files (including HKLM\Software\Microsoft\Windows\Current Version\Run\CTDrive) Value: drvcux.dll, run Startup or something, don't remember. Ran CCleaner and cleared out everything, recent stuff, cookies temp files, etc. Rebooted in Normal mode and did another scan w Norton and Ad-aware, nothing. Ran another CCleaner and nothing unexpected.
Is my pc okay now, or am I just enjoying a false sense of security at the moment?
Please respond, thanks in advance for your support.
** To my knowledge, all products (Norton, Ad-Aware, HijackThis, etc) are up to date.**
Hijack This Log
Logfile of HijackThis v1.99.1
Scan saved at 5:49:24 PM,... Read more

A:Solved: Unknown Icon in System Tray, White Exclamation Point within Red Circle

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I have Trend Micro PC-Cillin 14 and it detects TROJAN FAKEAV but I am unable to delete it. It is hosted by svchost.exe. I also have a red circle with a white x in my system tray and it keeps alerting me that my computer is infected and that there is spyware. I have run spybot and adaware but nothing has worked. My system restore is turned off. Please see my HJT log below. I would really like to nip this in the bud. I appreciate your help and expertise!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:21:29 PM, on 10/20/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe... Read more

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I have a Dell Inspiron 8100 laptop and Im running Windows XP Professional on it and I notice that sometimes the icon to adjust my sound and to view my battery levels are viewable in the system tray and sometimes they are not. Sometimes when I boot up my computer they are not there. I was wondering why this is happening and how to fix it. I want the icons to always be there and if I go under Sound and Audio Devices under Control Panel there is a checkmark by Place volume icon in the taskbar and if I do under Power Options under Control Panel there is a checkmark by Always show icon on the taskbar so I dont know why the icons arent appearing.

A:Question About System Tray

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uhmm..i'm having problems with my system tray.
Some of the programs that should be there, aren't. (PowerISO, Antivir etc.)
Any ideas?

Thank you.

A:Question about the system tray.


there's a couple of possible answers to this.

The sys tray has a feature to hide inactive icons...is it possible that the icons are just being hidden from view?

Click to little icon as illustrated below to find out:

Also, if you have a look in your Task Manager, are any of the programs running?

Plus, have you recently used msconfig at all?

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I am running a Dell dimension with WinXP which is about 2 years old. Recently, on occasion, when I click on a desktop icon, instead of opening that website, all of the icons will disappear from the desktop for a couple seconds then reappear as dat files then quickly changing back to the correct form. When this happens, all of the icons in the system tray except Norton antivirus disappear. Does anyone know what is happening and how I can correct it?

A:System tray question

try fixing the internet explorer browser.
as alot of times this causes icons to act weird,and as well will close the shortcuts to programs in your system tray.
the programs are more than likely still running.
just right click on the bottom of your system tray properties to make sure the tools option is still available.
sometimes repairing explorer isnt enough,and you may have to uninstall and re-install again,dont forget to update the explorer fixes from the microsoft website,otherwise explorer may return to its goofy effects again.

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hello i bought a dell xsp 9560 a week ago and  i have a white mark on the lower right side of the screen is there any solution or should i ask for a replacemnt as long as i can ?

A:white mark on the screen

You're likely better off having a system exchange arranged -- rather than the major surgery of having the display panel replaced.

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i recently installed a new mb so i can upgrade to 6 gig ram from 2, afterwards i find out that i need a 64 bit os to detect more then 3, so i basically wasted my money and i still have the same problem, higher end games like moh and cod running a little slow due to not enough ram, even though i really have 6 gig ram installed.

my question is this:
is there a way to create and click one icon on my desktop and shut down all or specific system tray programs all at once? i tryed creating a new user account but most are still running, and its a pain to right click / exit all of them everytime i run a game. together with windows, they are eating approx 60% of my ram, so im basically running games with only 800 to 1100 mb ram, although i do have a gforce 9400gt 1 gig vid card, which makes it a little better.

here are the specs per dxdiag, (NOTE) REPORTED RAM IS 3072, ITS REALLY 6072 AS DETECTED BY BIOS:

System Information
Time of this report: 4/15/2010, 07:59:38
Machine name: NONE-WLRK9K1LUC
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/20/09 20:48:23 Ver: 08.00.14
Processor: Intel(R) Pentium(R) D CPU 3.40GHz (2 CPUs)
Memory: 3072MB RAM
Page File: 4... Read more

A:question about system tray programs

...Just to approach the issue from a different angle if I may - is it an option for you to upgrade your OS to Win 7 64bit? You have the core hardware to run it...

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Hi everyone,

I'm running Windows 7 Home Premium (with Service Pack 1 installed) on a standalone laptop at home with access to the internet via a cable modem. Very occasionally after booting up, the "blue circle" sign, indicating "busy", does not clear from the network icon in the system tray, and it remains there during the entire session. (It's there as I type this.) However, everything still seems to work OK regarding internet access - I can access my mail server and anything on the web. So what is the significance of the blue circle? Should I be concerned if it fails to disappear?

A:Question on network icon in system tray

It might be because of the wi-fi is still looking for a connection if the wi-fi is still enabled. You can try to disable/turn off your wi-fi and check to see if it does it. Most modern laptop have a key at the top to enable and disable wifi.

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I am havig some system tray icon problems after installing anti-virus and spyware software. Looking for a fix for the disappearing system tray icons at initial start-up. Quick fix--log off and on again--icons reappear where they should. I am told that this disappearing activity is due to a Windows XP "BUG". What a problem! Any ideas for a secure, lasting fix out there? After the spyware and antivirus software installation, the computer star-up time is now really SLOW too. The software launches seems to be in conflict with each other, or something. Have emachine--T3406, Windows XP Home 2002, Service Pack 2. 1.23 GB RAM.

Thanks, ComputerMaven

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Hi guys i am facing a problem for so long..Problem is i am getting a white exclamation mark around red circle in the icons of files which are placed on the desktop...but i am not getting the same circle around the files which are not in the desktop..I am attaching two pics for your reference..All files are opening good and i can make all changes...only thing is i am getting irritated while seeing those red circles..

Is there any chance to remove those circles from the files...Any help would be appreciated...thanks in advance

A:Solved: White exclamation mark around a red circle

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I received a message from a friend asking about the network connectivity icon which can appear in the system tray. It's the icon of the two computer screens. Anyway, they lost their Internet connection and told me that system tray icon had the number '9' in it. I have never seen this before. I've see a red 'X' and an exclamation mark, but not a number.

Where can I find out what that number means? I cursor web search didn't help much. He's running Windows 7 Home Premium Edition (64-bit).



A:Question about the network connectivity system tray icon

must be dell.

press 'num lock' and "9" will be gone.

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I work for the IT department of a medium sized company and one of the users if having a problem with her Outlook. When she tries to send a message it can take several seconds for the message to go to the outbox and several more for it to leave. She also said that the Outlook icon in her system tray has changed color. It used to be orange (which is how mine looks) and now it looks more like the icon for Outlook 2002. She is running Outlook 2003 on Windows XP. She is set up on an Exchange server.

Anyone have any ideas?

I have spoken to some of the colleagues here and looked on Microsoft's site but could not find any information.

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Hello, Before I go on i just want to say that i am a complete novice when it comes to computers and these sorts of things so please keep that in mind when reading my description. A few days ago i had what i thought was a nasty virus on my computer that was characterised by a a green shield with a white check mark in the task bar which started up a fake antivirus program that wanted me to buy it to get rid of the problem. Also sites like viagra.com and others were popping up randomly. I was not able to open any programs such as malwarebytes or avira antivirus so it was impossible for me to get rid of it. Anyway after reading information on this site i used Rkill to close any background programs and then used malwarebytes and avira to scan my system and luckily they were able to find the problem and get rid of it. After the symptoms went away- e.g. no more green shield as mentioned above etc. and i haven't had any problems. This being said however, the trojan seemed that bad that i thought that i must get a second opion from the people who helped me get rid of the thing (you guys!) so i have followed the instructions and included some information from my system- e.g. the dds logs, malwarebytes logs (that found the infection) and avira anitvirus logs (that found the infection). I wasnt able to obtain the gmer logs becuase my system rebooted when i ran the program (no sure the cause of this). I would really appreciate if you could have a look and let me know ... Read more

A:Green shield with white check mark trojan

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Not sure how to describe this issue. The icons on my desktop have a lock in the lower corner. Indicating that they are not to be shared. This lock randomly switches to a green check mark or to a grey X or sometimes to the file shared icon. Different ones switch to different icons when it happens. So not just the folders or just the shortcuts. But all desktop icons. The main icon picture stays the same, it's the lower corner spot that changes around randomly. The little arrow that indicates that the icon is a shortcut. This even happens on my game icons. Is this a sign of a malfunction or maybe mal-ware? I do not have Mozy or Norton installed. Running Win 7. When I turned on my PC today a AMD update was prompted. Assuming it was for a driver update, I clicked ok. Even though I uninstalled and reinstalled my driver yesterday, to try and fix a flickering problem. The update looked legitimate. Today I also uploaded and downloaded a small video file from "Bloggif.com". While I was trying to create an animated .gif. The animated .gif worked. This seems like one of those things that happens when I don't know that my pinky finger is resting on the ctrl key. But can't figure out how to keyword troubleshoot through Google. Any help or tips would be great and I thank you.

A:Green Circle with White Check Mark on Desktop Icons

Is this just the icons on your desktop, or do you see the check marks on ALL files/folders? (If you open Explorer....)

The only thing I can think of if you don't have Mozy or Norton, or some other online backup tool, would be encryption. The lock if the file is inaccessible, and the checkmark if it is accessible.

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My 4th gen X1 Carbon now haves a pressure mark that is quite visible in the middle of my screen, so I decided to go to one of the Lenovo service partners to check if this can be repaired. It turned out that this pressure mark is not in the range of warranty. However the technician in a service center in China told me that this problem is included in the warranty because models such as X1 Carbon has two warranties: 1st being the general warranty, 2nd being the accident warranty, including problems such as pressure mark. So I would like to know if this pressure mark problem is included in the warranty?This problem is quite serious as shown in the picture, especially when the brightness is high.This is how the pressure mark looks like, and there are actually more than one of them.http://imgur.com/a/v6ZZ5

A:Pressure mark/white spot on the screen of 4th generation X1 Carbon

With screens and laptops getting thinner, it is getting easier to cause this sort of mark to appear.  It is covered if you bought the optional accidental damage coverage at the time of purchase.

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Hi All,

I'm using Outlook 2003 on Widows XP. One of my rules includes "Mark As Read" after moving the email to a folder. It does get marked as read, but the tray notification (envelope) still appears. This defeats the purpose for me, and actually makes it harder (I use multiple folders, so I hunt through each to find the new message). What am I missing, or is this a glitch? I just want it to be marked as read, and NOT show the tray icon.

Thanks in advance!

A:Outlook 2003 - "Mark As Read" Rule - Tray Enevlope Still Appears

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I had to restore to an earlier day because I lost my internet connection one day after a storm, and then I had an error with limited connectivity.

I followed along with some steps I read online to get my access back, I don't remember what, and now I have two white bars attached to the sys tray.

I tried changing the display and they are still there.

Please help get rid of these annoying bars, they block part of the screen when I try to play an online game WGT.



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The red circle with white X in my tray pops up with warnings about infections and says that my computer "might be at risk."I've tried many of the previous postings surrounding this malware. I used SmitFraudFix in safe mode, installed and ran latest Ad-Aware, ran Spybot...nothing seems to work. I'm not all that computer saavy, so I'm asking for help! I have posted my Hijack This Log. Thank you in advance for your assistance.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:24:19 PM, on 9/27/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\eHome\ehRecvr.exeC:\WINDOWS\eHome\ehSched.exeC:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exeC:\PROGRA~1\McAfee... Read more

A:Malware - Red Circle With White X In Tray

Welcome to the BleepingComputer HijackThis Logs and Analysis forum aaj My name is Richie and i'll be helping you to fix your problems.Download SDFix.exe and save it to your desktop:http://downloads.andymanchesta.com/RemovalTools/SDFix.exe* Double click on SDFix on your desktop,and install the fix to C:\ Please then reboot your computer into Safe Mode by doing the following:* Restart your computer* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;* Instead of Windows loading as normal, a menu with options should appear;* Select the first option, to run Windows in Safe Mode, then press "Enter".* Choose your usual account.* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.* Type Y to begin the script.* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.* Press any Key and it will restart the PC.* Your system will take longer that normal to restart as the fixtool will be running and removing files.* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.Note:If you have previously downloaded ComboFix,please delete that version and download it again from ... Read more

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So recently I noticed a blinking white x in a red cricle in my system tray, and now there's 2 of them. It keeps giving me balloon messages says cpu performance affected, internet usage affected, and other times it comes up as a long rectangular popup. When I mouse over them it says malicious software removal tool. This all started after I ran windows malicious software removal tool (or what I thought was it maybe?) Thanks in advance for any help, here's my HJT log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 5:22:18 PM, on 4/21/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16827)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\Program Files\Intel\Wireless\Bin\WLKeeper.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNS... Read more

A:Red Cirlces with White X's in Sytem Tray

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the resul... Read more

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I have no idea what is going on... ad-aware nor search and destroy find anything when I run them.

Popups are coming up like crazy in IE and I dont even use that proggy. I use firefox 99.9 % of the time.

I searched the net and found something called combofix.exe and ran it. That worked but the problem seems to be set on a timer and goes about a half day and viola a popup fest once again.

There are 3 icons installed on my desktop during this time

Error Cleaner
Privacy Protector
Spyware&Malware Protection

There is also a small red with white x in the system try next to the clock. It comes and goes but during the popups this thing is flashing crazy.

I ran through all 5 steps and also attached on the active scan log file from step 1.

The main txt is listed below and the extra txt is also attached per the 5 step process.

Any help is much obliged.

Deckard's System Scanner v20071014.68
Run by ng26970 on 2007-11-29 13:17:26
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
5: 2007-11-29 19:17:31 UTC - RP5 - Deckard's System Scanner Restore Point
4: 2007-11-29 07:33:11 UTC - RP4 - Installed Ad-Aware 2007
3: 2007-11-29 05:59:58 UTC - RP3 - System Checkpoint
2: 2007-11-28 05:31:41 UTC - RP2 - C... Read more

A:Flashing Red and white X in sys tray and constant popups

Hi, welcome to TSF!

Sorry for the delay. If you still need help, please post a fresh main.txt log.

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Quite happy with Win 8 Pro but just one little niggle has reared its head. After a couple of days uptime my tray icons in the hidden pop up are turning into white squares, which makes them hard to identify. I tried rebuilding the icon cache as found here, Icon Cache - Rebuild - Windows 7 Help Forums which seemed to solve the problem. But a few days later an icon has turned back into a white box, a bandwidth meter. Any solutions?


A:Hidden tray Icons turning into white boxes over time.

Hello Tim, and welcome to Eight Forums.

Resetting the notification area icons may help with this instead.

Hope this helps,

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The strangest thing, ``when i go shift and question mark`` on this forum lately I get this .
The quotation marks don`t really look normal either come to think of it. (``)
I usually just have questions but now no question marks.
Any ideas

A:Solved: É That`s what get if I hit the question mark

Whats happened here, sounds like you computer thinks you have a different language key board.

I cant remember where exactly the setting is, but it should be under control panel -> keyboard or control panel -> regonial and language options

hope that fixes it for you

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Hi -------- I have the above against my " Multimedia Audio Controller " in device manager. My speakers and michrophone do not work on my p.c. and this may be the problem. It does not even recognise that I have speakers and mich. attached as they are greyed out in the " sounds and audio device properties " pop up. Also I have a tft monitor with grills for inbuilt speakers ( well I take it they are for that ) and do not get any sound out of my monitor.I feel they are related.

I downloaded a utility called " unknown device identifier 5.02 and this gave me the make and model no. of the audio card it is " sis7012 audio driver " and then proceeded to download the appropriate driver and tried to install. It failed with an error message of a red cross and 536870397 number is displayed.

I installed a satellite card a while back and wonder if there is a conflict of some sort with this.
Have you any ideas on how to get my speakers and michrophone working ?

Just thinking out loud -- why can't I just delete the Multimedia Audio Controller ( the 1 with the yellow question mark ) . It is listed under " other devices " in device manager and I have an entry further down in the device manager called " sound video and game controllers " this then has all the usual listings such as " audio drivers " and " media control devices " etc. doesen't this section contain all the relevant entries to enable my spea... Read more

A:yellow question mark

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I have an HP Pavilion dv9000 laptop and I am unable to use my question mark key. I also cannot get capital letters for some keys notably the letters "z, x,c,v, m etc"
Is it a keyboard choice issue or something I have to turn off
Can someone tell me how to resolve this issue.

A:Question Mark Key issue

Try the recommendations here: http://www.computing.net/answers/windows-xp/keyboard-does-not-work-correctly/169913.html

They mention testing to make sure no keys are stuck and testing another keyboard. If another keyboard works on your laptop Id guess the key contacts on the built in keyboard are acting up.

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VISTA home premium 64 bit
service pack 1
AMD Phenom x4 9750 quad core processor
8 gb system memory
750 Gb hard drive
ATI Radeon HD 3650

Whenever I try to view movie trailer clips from this one website the video seems to
take a long time to load up...and in the end I just get a quicktime picture with this
question mark in the middle

In the past I was always able to watch these video clips without any problems...I've
also noticed that my sidebar weather gadget, in VISTA, has also frozen on one
temperature and will not change...this happened around the same time I noticed that
I was getting the quicktime question mark

I have tried updating quicktime...it doesn't help

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I can`t get the question mark for my acer Aspire netbook to come up. All I get when I key shift question mark is the french e with an accent.

I tried to change the keyboard to US but to no avail. I can`t seem to delete Canadian french keyboard layout.

What m I doing wrong

A:Can`t get question mark to type out

It should work :(
Try to boot your computer.

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I have a Toshiba laptop running Windows XP pro, with 3 partitions. Recently I partitioned my hardrive for installing linux. After using linux for sometime, I deleted the partition using partition magic and redistributed the free space amongst the other partitions. When I was using linux, I installed a program called F-Disk, which allowed me to access my linux partitions from windows. This program made the linux partitions as separate partitions which would show up on My Computer. But now after deleting linux, these local disks still show up on my computer with a red circle and a white question mark on them. They dont have any space on them and I cant access them or anything like that. These local drives do not go away at all. I have a attached an image which shows My computer.

Can someone help me with this please?

A:Question Mark Drive on My Computer

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Hello all ! Got a small glitch which I am hoping you can help me out with. I just reinstalled windows xp on a Dell Latitude D610 and did all the Microsoft updates to service pack 3 and about 72 other Microsoft updates. Also went to the Dell drivers update website and scanned my machine thru there for drivers and downloaded and installed their recommendations.Now when I go to "device manager", in other devices it lists 2 unknowns, Network controller and PCI simple communications controller. Two big question marks with a"!" in the middle. I uninstalled and tried reinstalling them, but it says it cannot find the file on those two. Laptop still works very good, but I am wondering if I need those 2 devices and if I do, where do I get them. Thanks in advance.

A:Other devices yellow question mark.

The PCI Simple Communcations device is probably the dial-up modem...I would just disable the modem in the BIOS, unless I was on dialup.http://support.dell.com/support/edocs/systems/latd610/en/ug_en/drivers.htm#wp1052327Driver Support WebpageYou need to pick the correct applicable driver for networking...and install same. Look at your system documentation to see which is applicable to the system you have.Louis

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whilst using my machine on line (XP) i restarted by its self and when it rebooted there was a new harddrive icon in my computer. this icon when clicked on and properties view, has 0byts but it has a small red circle with a white question mark . its kinda in the bottom left corner of the icon.

Has anyone seen heard of this before?

A:Restart created new HD with red question mark?

Do you have a camera, or other removable storage device plugged in to a usb port ?

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I have done all cleans as instructed. When this first happened, I was also being directed to an "Adware" page every time I opened IE. Running AVG Anti-Spyware fixed that. I still have the flashing question mark and there is a program I can not remove called "System Alert Popup."Problem first occurred when son was surfing porn I think. Not certain about that.Following is "Hijack This"Any and all help appreciated.Logfile of HijackThis v1.99.1Scan saved at 12:11:54 PM, on 3/4/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16414)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\LEXBCES.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\LEXPPS.EXEC:\WINDOWS\Explorer.EXEC:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exec:\program files\mcafee.com\agent\mcdetect.exec:\PROGRA~1\mcafee.com\vso\mcshield.exec:\PROGRA~1\mcafee.com\agent\mctskshd.exec:\PROGRA~1\mcafee.com\vso\O... Read more

A:Flashing Question Mark In Tool Bar

Hello Sippy, Please download SmitfraudFix Double-click SmitfraudFix.exe Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present). Please copy/paste the content of that report into your next reply. Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user. http://www.beyondlogic.org/consulting/proc...processutil.htm

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Recipients of my emails often ask me why there are question marks after and before my posted message. I am not entering them, so why do they appear? This usually happens when I add a PDF attachment.

I'm sending from my Mac iBook G4 and recipients are on PCs.

Thanks for your help!

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Hey everyone. The other day I was chatting with my friend, and I tried to ask a question, only to find that my question mark wasn't working. I told him that it sucked that I couldn't use my question mark or my slash, but after trying, I found that my slash actually was working. can anyone tall me what could be causing this problem? I could use some help. BTW, in case it matters, I'm using a dell latitude d620 with windows 7 on it.

PS: The only reason that I could use a question mark up there ^, was by using Alt+63, so I actually can use a question mark, just not with the key. :/

Thanks in advance!

A:question mark doesn't work, but / does...

How abouuuuut..?
Keyboard mapping
Thats a software based remedy, Otherwise just google keyboard mapping and I'm sure you'll find the way to do it w/out software.
Theres also a M$ program that might help you out.

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after switching from xp home to xp pro...in my device manager next to video controller there is a yellow question mark. i have tried to update driver...un-successful....i ran dxdiag.exe in display tab there is no manufacturer info...does this mean i do not have a graphics card or video controller. my dvd program will not let me play my videos...is this all connected? will provode any info neccessary upon request

A:video controller question mark

Copy and paste your dxdiag to the forum. Also, if you can, provide the video card make and model. We can further diagnose your issue from there.

If you can't provide the card information, if it is completely stock, provide the make and model of your pc. We can probably find the card info/the motherboard information (if it is integrated video).

Thanks much

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My E Drive is not working and it has a blue question mark over it. in device manager it has a rectangle with an ! in the middle.  How to fix.  My laptop is old its a compaq.

A:Blue question mark over E Drive it seems like its gone

It's possible that the disk-drive is logically divided into both 'C:' and 'D:' partitions.That would make your CD/DVD drive as the 'E:' drive. So, put a disk into the CD/DVD drive, to see if your computer will be able to read it. 

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i have gone through my devices and on the bottom are my usbs and they all have a question mark by them

A:USB in device manager has a question mark by it

With the amount of information given I have to say the best advice I can give is install the driver.

Might want to check out the link in my signature.

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HELP! I'm so frustrated in trying to find someone who can help me with this issue ... I promised a report to the client several hours ago! The only way I know to fix it is to manually delete every single one. Too much time.

I'm importing spreadsheets from a system that I work with on a regular basis. There's a character box w/ a question mark, as if it's indicating a space or tab. How can I permanently stop this from happening? Of course this doesn't seem to be happening to anyone else who uses the same system ...

here's a screenshot:

A:Excel Character - Question Mark In A Box

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I had a major problem with my computer and couldn't use Restore or do a Recovery. I formatted and re-installed Windows XP using my Windows XP disk. The problem is I cant get on the Internet. There are four other computers in the house, all of which can connect ok. After hours of trying to figure out the problem, and fiddling with the wires on the modem and router, I've discovered that when I look in Device Manager there is a yellow question mark with an exclamation mark against Ethernet Controller in Other Devices. When I right-click and select properties it says that the drivers are not
installed. Obviously I can't connect to Windows Update so my only option
is to install from a specific location. I've put my Windows disk in and
used the location D:\i386 and also D:\i386\system32 but it can't seem to
find the drivers. Another query is, should there be more than one entry
in Network adapters? I only have one, that being the 1394 Net Adapter. I
seem to remember another adapter being there in the past. So, if I'm on
the right path, can I download the required driver from the Internet and
copy it over, if so, can you tell me the driver file and the folder it
needs to be in. I hope that's enough information for you and look
forward to your reply. Thank you, Gary

Intel Pentium 4 2933 MHz
160gb Hard Drive
Windows XP Home SP2

A:Question mark over Ethernet Controller

Do you have an onboard internet connection. If so, you probably use the Realtek driver. It is found at eMachines product support. It is also found at
or www.RealTek.com or www.eMachines.com

Look for the RealTek RTL8139/810X Network Driver, version or higher. It will be about 3.78 MB or a bit more.

It will come with installation instructions.

It is usually a very easy, and very good network connection.
With the eMachine computer shut down and unplugged, remove the side of the case, and take out the

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