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Dolby Audio keeps turning off randomly on Lenovo T...

Q: Dolby Audio keeps turning off randomly on Lenovo T...

Dolby Audio Driver on Lenovo T560 keeps turning off randomly for unknown reason (already diagnonised system, troubleshooted problem, etc.), had to manually turn it on everytime when it turns off, can be frustating especially when listening to music, using skype or watch videos on YouTube. The problem only started recently, not sure if it is something to do with Windows Updates that affected the driver. Please advice how to solve the problem, thank you!

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RELEVANCY SCORE 200
Preferred Solution: Dolby Audio keeps turning off randomly on Lenovo T...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 117.6

Windows 10.  model 10a7-ct01ww carbon X1. The dolby digital plus turns itself off.  This started maybe two months ago?  I lost the Dolby back in September with another Windows update and got it back. I have noticed that if you have it in the foreground it seems to stay on better.  If you do anything with the laptop, it turns off.  Sometimes minimized it will hold being "on". I do have a OneLink Pro Dock.  The lenove solution center is no longer seeing the audio in the dock, i just noticed!  However "Speakers" shows both ports.  I use the port on the laptop to connect to speakers and hearing aid gear (realteck Hig Definition Audio).  I believe Windows has set the drivers to "Audio Endpoint"...? I have tried to re-install the Realtek drivers (which brings down the Dolby), which did not help. I need the Sound Virtualizer, Dialog Enhancer, and Volume leveler funtions as I am hard of hearing.  Sorry to post a new thread on the Dolby issue but there are so mnay hits.... Thanks for the suggestions, help and maybe a FIX  d

A:Dolby Audio keeps turning off randomly on Lenovo T560

Hi Db0000001, Can you clarify what computer model this is? You mention three. The title says T560, in the text X1 Carbon, and the model number is a ThinkCentre Tower. You mention the OneLink Pro dock - is it a model 20A7 X1 Carbon? Thanks!

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RELEVANCY SCORE 99.6

Windows 10.  model 10a7-ct01ww carbon X1.
 
The dolby digital plus turns itself off.  This started maybe two months ago?  I lost the Dolby back in September with another Windows update and got it back.
 
I have noticed that if you have it in the foreground it seems to stay on better.  If you do anything with the laptop, it turns off.  Sometimes minimized it will hold being "on".
 
I do have a OneLink Pro Dock.  The lenove solution center is no longer seeing the audio in the dock, i just noticed!  However "Speakers" shows both ports.  I use the port on the laptop to connect to speakers and hearing aid gear (realteck Hig Definition Audio).  I believe Windows has set the drivers to "Audio Endpoint"...?
 
I have tried to re-install the Realtek drivers (which brings down the Dolby), which did not help.
 
I need the Sound Virtualizer, Dialog Enhancer, and Volume leveler funtions as I am hard of hearing. 
 
Sorry to post a new thread on the Dolby issue but there are so mnay hits....
 
Thanks for the suggestions, help and maybe a FIX
 
d
 
Moderator edit: Fixed model in thread subject

A:Dolby Audio keeps turning off randomly on X1 Carbon 2nd Gen

Hi Db0000001, Can you clarify what computer model this is? You mention three. The title says T560, in the text X1 Carbon, and the model number is a ThinkCentre Tower. You mention the OneLink Pro dock - is it a model 20A7 X1 Carbon? Thanks!

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RELEVANCY SCORE 79.2

Lenovo T Sereis Community I have a (new) Lenovo T460, running Windows 10 (version 1607) and the Doilby Audio keeps turning off.  That is as I open or close new web pages of changes items with sound, ever time I switch something or run another application the Dolby Audio gets turned off.  Its easy enough to turn it back on , but itsort of a hassel.  Any suggestions.  I' ve checked my Lenovo dirvers and I've run (1) Hardware and Devices and(2) Playing Audio troubleshooting

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RELEVANCY SCORE 71.2

I just upgraded to Windows 10 and since then I have an issue with the Dolby Digital app. ?See the error message I get when I try to start the Dolby Digital Plus application. Can anybody assist me with how to get the dolby digital audio plus driver 7.6.5.1 I have tried just about everything and can't seem to get it solved. The audio driver on Lenovo website for the E540 is also outdated and doesn't solve the issue. 

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RELEVANCY SCORE 71.2

Hello i just update my realtek driver from driver updater software. Suddenly my Dolby Audio app is missing. i don't know what happen. Before i update my driver is still on my laptop. And i tried to install Dolby Audio X2 Windows App from Realtek Driver folder (Downloaded on Lenovo Support), it say "Both Dolby Audio driver and API need to be installed". How i can fix it? Sorry my English and long explanation. Laptop: Yoga 520 Thanks.

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RELEVANCY SCORE 71.2

Hello. I've been looking for a solution for several days with no success so I decided to create my own thread. I've recently bought the G50-80 laptop. I performed a fresh install of win 7 Ultimate x64 on it and I downloaded and installed the most recent drivers from lenovo website. The problem is that Dolby surround sound is not working. The profile selector shows up properly and the equalizer works properly as well but surround virtualizer does nothing, ticking and unticking it does nothing as well as changing the level. My sound quality is at 24bit 44100 khz and I also own Creative Aurvana Live headphones which work just fine on my PC and surround works perfectly. My Conexant drivers are also up to date so the only thing that comes to my mind is that the new Conexant drivers are somewhat broken. Please help, I bought this laptop specifically because it was supposed to have surround sound and it's not working ;-;

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RELEVANCY SCORE 70.4

Hello. I've been looking for a solution for several days with no success so I decided to create my own thread. I've recently bought the G50-80 laptop. I performed a fresh install of win 7 Ultimate x64 on it and I downloaded and installed the most recent drivers from lenovo website. The problem is that Dolby surround sound is not working. The profile selector shows up properly and the equalizer works properly as well but surround virtualizer does nothing, ticking and unticking it does nothing as well as changing the level. My sound quality is at 24bit 44100 khz and I also own Creative Aurvana Live headphones which work just fine on my PC and surround works perfectly. My Conexant drivers are also up to date so the only thing that comes to my mind is that the new Conexant drivers are somewhat broken. Please help, I bought this laptop specifically because it was supposed to have surround sound and it's not working ;-; //Edit Fixed, I uninstalled all of my conexant / smart audio / dolby drivers and followed this guide http://www.gizdev.com/install-dolby-home-theather-v4-in-windows-7810/ now surround audio works perfectly and I even have more effects than before thanks to Dolby Home Theater v4 That guide should be also helpful for people having the PCEE4 error.

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RELEVANCY SCORE 69.6

 I am using a Lenovo Laptop G400s touch that came with Windows 8 preinstalled. Yesterday I updated it to Windows 10 and after that whenever I boot my pc to desktop I get an error message saying that "Unable to start the Dolby audio driver". I tried below thread but I couldn't find audio driver for G400s. Please help me to get Windows 10 audio driver to perform the reinstallation. https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Unable-to-start-the-Dolby-audio-driver-... 

A:Lenovo Notebook G400s touch Dolby Audio Driver Win...

Hi iyyappan_3,
 
Welcome to Lenovo Community Forums!
First make sure that the Audio driver and the dolby will be in sync.
Open Device Manager 
    Uninstall the Audio Device Under Sound and gaming controllers / Make sure to place a check in the Delete driver software prompt.
           
Now make sure you don't have any dolby components
    Proceed to Control Panel / Programs / Uninstall a Program
                     Uninstall all Dolby Related programs
                             Restart if Prompted
Now install this software driver
 
 https://download.lenovo.com/consumer/mobiles/audio142w81.exe
When you install this software it will show you a directory path whre it will extract, Make sure to Remember the path
 
This next xtep is important

Open the directory path where the Audio driver installer extracted the Audio driver.

Check all the folders inside it and find the Dolby Installers, Install the Dolby either Advanced audio or Digital plus.
 
ANd you should now get your dolby back
 
Hope this helps
Cheers!
 
 
 



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RELEVANCY SCORE 69.6

dolby audio applicated stopped working .error - installation missing components .please reinstall the audio drivertried uninstalling audio driver and installing it from lenovo  support that dint solve the problemplease help


























2017-02-12.png ?137 KB

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RELEVANCY SCORE 69.6

Hi, I have Lenovo G510 & I have upgraded to Windows 10 Home Today 3rd August 2015.Before I was using Windows 8.1 64-bit. As I turn on my laptop, the following error appears & I am unable to use Advance Dolby Audio System.1) Unable to start the Dolby Digital Plus Advanced Audio Driver. Please restart the computer or reinstall the driver if the problem persists.  This error occurs repeatedly every time I turn on my laptop or Restart. What to do with this? I searched for a solution and drivers but couldn´t find anything. Thanks in advance for your help.










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A:Lenovo Notebook G510 Dolby Audio Driver Windows 10

hi nadeem22388,
 
Welcome to the Forums.
 
Can you please try the steps posted in this thread and observe.
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 69.6

The current driver version is 7.6.4.9 but the software application expects version 7.3.2.2. It asks me to install a valid driver and software application combination. So far as I am aware I have downloaded and installed the latest drivers from Lenovo. Help

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RELEVANCY SCORE 68.8

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 68.8

Hello,  I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

A:Lenovo ideapad-Y700 Audio Driver- Dolby wont start...

 I have problem with Dolby Audio X2 Windows API SDK driver it can not be start duo to some Windows service failure. Dolby Audio X2 Windows API SDK version 0.6.3.44Realtek High Definition Audio Driver version 6.0.1.7780 It says: "Cannot start service from the command line or debugger. A winwows Service must first be installed(using installutil.exe) and then started with the ServerExplorer, Windows Services Afministrative tool or the NET START command." Anyone can help?  Greetings, Antonio 

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RELEVANCY SCORE 66

Hi,I'm now using Ideapad Z510. After upgraded to Windows 8.1. I'd went to the Lenovo website searching for new driver update.But, after i install the "Realtek Audio Driver 6.0.1.7023", the "Dolby Home Theater V4" is not running(audio sound not playing through).And, the "Dolby Digital Plus" is running instead of "Dolby Home Theater V4".Then, when I try to reinstall the older version "Realtek Audio Driver 6.0.1.6954" from Lenovo website, the "Dolby Home Theater V4" is running again.Truly, the "Dolby Digital Plus"'s sound is crisper and louder than "Dolby Home Theater V4". But the sound of "Dolby Home Theater V4" has more bass and more function (like Graphic Equalizer, more Intelligent Equalizer etc.).Is this an update or what?What should I choose?The newer driver (for Windows 8.1) or older driver (for Dolby Home Theater V4)?  Thanks. (confused now) @@

A:Dolby Home Theater V4 changed to Dolby Digital Plus after Realtek Audio Driver update Windows 8.1

I only installed audio driver ver. 6.0.1.6798 which includes Dolby Home Theater V4. Since no issues are encountered I have not updated to the latest version for my unit (ver. 6.0.1.7027). Does this Dolby Digital Plus mentioned by you better than V4 in some aspect aside from the ones that you already stated?

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RELEVANCY SCORE 60.4

it seems to be it is working ( the icon is blue as activated), just wgen I open youtube it turn off (icon becoms pale) and I must manually turn it on, and by every switch on youtube turns off again










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A:Dolby digital plus keeps turning of

The Problem was with hey cortana, so I deactivated it












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RELEVANCY SCORE 60.4

Whenever I try to load a video, my Dolby DIgital Home Theater keeps on turning itself off whenever a new video is loaded. 

A:Why does my dolby digital keep on turning off?

dannytruong38,
 
I would recommend you reinstall the Dolby software first, to see if that fixes the issue. There are a number of thuings that could have caused this to start happening, first and foremost, Windows updates.

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RELEVANCY SCORE 60.4

Whenever I try to load a video, my Dolby DIgital Home Theater keeps on turning itself off whenever a new video is loaded. 

A:Why does my dolby digital keep on turning off?

dannytruong38,
 
I would recommend you reinstall the Dolby software first, to see if that fixes the issue. There are a number of thuings that could have caused this to start happening, first and foremost, Windows updates.

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RELEVANCY SCORE 60

I am currently using windows 8.1, everytime i play my game (CS:GO) Dolby Home Theater automatically turns off and everything becomes soft. My computer model is Acer V3-471G

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RELEVANCY SCORE 60

I am currently using windows 8.1, everytime i play my game (CS:GO) Dolby Home Theater automatically turns off and everything becomes soft. My computer model is Acer V3-471G

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RELEVANCY SCORE 60

I am currently using windows 8.1, everytime i play my game (CS:GO) Dolby Home Theater automatically turns off and everything becomes soft. My computer model is Acer V3-471G

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RELEVANCY SCORE 57.6

I have a Lenovo Thinkpad E550 laptop with Windows 7.

There are no enhancement features in the speakers properties section. I have realtek card reader...do I need realtek driver? I read that not all motherboards use realtek audio chips.

What would be a suitable/compatible FRE audio driver to download to enable louder sound.

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RELEVANCY SCORE 57.2

Hi there, I have audio problem in my HP Pavillion G6 2254ca laptop. Audio not working after the upgrade to Win10.1Hence i have uninstalled all the related Audio drivers, and restarted the machine. System default audio drrives were installed automatically and audio started working. But the sound is too low.When I tried installing the 'Dolby Adavnce Audio driver', its errored out as incompatible. Also i coudnt find the compatible version in HP website. Can you please help, as the audio input/output is too low. Need advice to install the compatible version for Dolby Advance Audio driver. Regards, Ram

A:Audio Driver - Dolby Advance Audio v2 - Issues in HP Pavilli...

Hi, Please try:    http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_151294_1 Regards.

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RELEVANCY SCORE 54.4

Hello guys,  how to get dolby in my pc, because i dont have it, please help me, i need dolby...

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RELEVANCY SCORE 53.6

Hello. I have a Lenovo Y50 that was updatep from Windows 8.1 to Windows 10 and now I can't find Dolby Digital App (which allowed me to choose different audio profiles) I've downloaded and installed all drivers from here, but still can't find the app (I think I remember that app was installed alongside Audio Driver) Thanks for your help




Live to win, dare to fail...

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RELEVANCY SCORE 53.6

Hey guys,I've had a Lenovo Y50 for a while, now I noticed  it only used 50% of my sound, so i put on Dolby, however, the sound sounds worse than with the 50%, like it added more noise/sounds than I originally heard in songs. I wanted to see if I can adjust this or anything, but I can not find any drivers anywhere for it. Is there somewhere I can download or adjust this? (I do play my music at 100% sometimes, it used to sound fine since the output was always 50% max...) I am quite sure my boxes sound fine, but it does sound like there is a disbalance when listening to music I always listen to, even when i plug in external boxes to improve sound/volume.is there a driver for dolby somewhere or another way to adjust this?Thanks in advance!

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RELEVANCY SCORE 53.2

I have a problem. I have Conexant Smart Audio HD and Dolby Digital Home. Problem is that Dolby works with only one application at time, often getting stuck to one.  I heard tat Dolby Home Theater v4 works better, however I cannot find it for Conexant audio.  Besides I wanted to ask. 1. I wanted to upgrade my Z50 to 16GB of RAM. Question is, what kind of RAM you guys would put into it? I am upgrading only because I want to play more applications at the same time (and Forza 6 Apex is kinda memory hungry too )2. Is 70 degrees celsius during heavy gaming actually normal? I want to know since Laptop feels a bit hot when gaming, but I got used to it, just don't know if it's safe. 




My rig: Lenovo Z50-70, Intel Core i5-4210U @ 1.7GHz, 8GB RAM, GeForce GT840m 4GB, 1TB HDD.

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RELEVANCY SCORE 53.2

At Lenovo's suggestion I reformatted my hard drive and installed a clean version of Windows 10 (V 1709) and have lost the Dolby drivers.  I checked the systems ?Drivers & Software? site and there is only the original Realtek Audio Driver for Windows 10 (64-bit) - ThinkPad X260, T460 drivers;and to pay $60 (plus) for Lenovo software support to tell me where the drivers are located seems a bit ridiculous.  Given the harddrive was reformatted I no longer have the original Drivers directory.  Although I have the factory reset USB drive, but really don't want to go back to the original windows.  I would think the drives are somewhere within Lenovo?s web site.

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RELEVANCY SCORE 52.8

I ran the app once.  It does not start againI can turn on and off the dolby feature in the speaker properties, and the dolby icon in the system tray.but when I click on the app in the tray icon, nothing happens

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RELEVANCY SCORE 52.8

my dolby audio system got stucks

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RELEVANCY SCORE 52.8

I was wondering if there is a Dolby Audio Driver for my laptop that may help boost audio quality, volume and surround sound effect. I know they make on for Lenovo/IBM laptops. Did HP work with them to create drivers that include Dolby Audio for HP laptops/PCs? 

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RELEVANCY SCORE 52.8

Hi, everytime I startup my computer, I get a pop up error from Dolby Audio Player saying: "Unable to start Dolby audio driver. Please restart the computer or reinstall the driver if the problem persists." I still have sound so I haven't considered it a big issue but I would like to solve it. Obviously restarting the computer does not work. What do I need to do to fix this?

I am running Windows 7 64x Bit on an Acer Aspire 5750.
 

A:Dolby Audio Drive

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RELEVANCY SCORE 52.8

Could you please help providing me some download link to download a compatible dolby advance audio driver for my device HP AF114AU . Country of origin - India. Thanks in anticipation..

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RELEVANCY SCORE 52.8

HI...I need dolby advance audio for my laptop..Could you send me the link please..

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RELEVANCY SCORE 52.8

When I start up my computer I get a pop up error from Dolby Audio player saying: Unable to start Dolby audio driver. Please restart the computer or re-install the driver if the problem persists. What do I need to do to fix this?

I am running Windows 7 64x Bit on an Acer Aspire 5750
 

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RELEVANCY SCORE 52.8

Hello guys, I have been searching around about this but they always end up with a headphones that has built-in Dolby Audio. I just bought a USB Headphones and when I use it, the Dolby software always disabled. If I plug in a headset/earphone base on 3.5mm jack the software work again. Does Dolby Audio software only run on a specific hardware? anyway my laptop has built-in Dolby Advanced Audio v2 and the sound card was Conexant SmartAudio.

Along with this, there is a little more question. The headphones I bought (Dragon War Beast) is a 5.1 channel sound (said on the box & the website). But I honestly confused if it was real or not cuz in Windows Audio it only show stereo channel on Speaker Setup as well as the manual said USB 2.1 Stereo Vibrating Headset (different from the box). Is there a way I can test if its a stereo or 5.1 sound?
Thanks in advance. Any help is always apreciated, and of course sorry for my bad english

A:How can I use Dolby Audio with USB Headphones

When you use USB headsets, you bypass the PC's sound card (and add on's such as the Dolby). The USB headset has the "sound card" (conversion from digital to analog) built in.

The 5.1 is a function of the USB headset and again does use the PC sound. If the source, such as a game, is 5.1 then you will get the 5.1 (simulated) sound. Unless there are multiple speakers in the headset I don't see how it can get "real" 5.1 sound. Its like my LCD HD TV, it has two stereo speakers but simulates surround sound.

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RELEVANCY SCORE 52.8

Hello! So, I made an error in a haste, and I uninstalled Dolby Audio on My L460 Thinkpad.I am trying to get it back now, but cannot find a way to install it.Does anybody know where I need to go to download the Dolby Audio application?I mean the one that you can see in the picture beneath.I was looking for it on the support page under downloads, but I couldn't find it there.Thanks a lot! 

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RELEVANCY SCORE 52.8

I am looking for the Dolby Audio X2 software. I purposefully uninstalled it from Programs & Features, but it looks like there is no easy way to install via support.lenovo.com or from Lenovo Vantage

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RELEVANCY SCORE 52.8

Lenovo G500 laptop;Windows 10

i upgraded to Win 10 a few days ago(from 8.1). the only problem i have is that ,every time i start up i get an onscreen message about Dolby audio driver(screenshot enclosed).
i have checked in Device Manager-all ok,no yellow alerts;i have scanned hardware/software with Lenovo solution centre-it indicates no problems;i have also scanned with Driver Alert(updated 3 drivers it highlighted).all seems ok yet this alert comes up each time i start it up.
i don't know how/where to look for specific driver if,indeed, there is a problem-laptop and Win 10 working fine otherwise.
any advice/comments would be appreciated....
 

A:Dolby audio alert

Go here and follow neokenchi's advice to resolve this issue.
 

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RELEVANCY SCORE 52.8

Hi , can you send me a link for Dolby Audio software compatible with Windows 10 64bit  My Laptop : HP Pavilion Sleekbook 15-b006ee

A:Dolby Audio Driver

Hi, There isn't an audio driver listed for your notebook under Windows 10 - have you tried using the Windows 8.1 IDT driver on the following link? http://ftp.hp.com/pub/softpaq/sp59501-60000/sp59802.exe Regards, DP-K

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RELEVANCY SCORE 52.8

i want a dolby advance audio start up file 

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RELEVANCY SCORE 52.8

my lap got some audio promblem i unable to understand those issues i guess it probably it may come from unable to open the dolby audio system because i lost my start up file for my dolby audio system 

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RELEVANCY SCORE 52.8

hola necesito recuperar dolby advance audio por favor gracias de mi HP Pavilion g4-2072la

A:dolby advance audio

@carlos23

  Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
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French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

 

 

 

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RELEVANCY SCORE 52.4

When my headphones aren't plugged in I can open the Dolby software shipped with the machine and set the equalizer and the sound plays fine. When I plug my Corsair headphones into a USB port they play fine, but when I open the Dolby software to set the equalizer I get a message "Plug in headphones or speakers to enable Dolby Audio". Device Manager says the Corsairs are installed and working fine, and I've got the latest drivers installed. Any ideas? TIA - R.  

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RELEVANCY SCORE 52.4

Hello fellow Lenovo users, So I fiddled with the Lenovo settings and checked out the audio/media section. The Dolby Setting is really great for music etc. but when I enter a game, World of Warcraft or Counter Strike for example which are up to date games, the sound changes and it sounds really bad. The sound goes back to normal when I exit the game. It's like the setting is dynamic to what program I'm running or something. I even fiddled with some of the different settings like "Music" and "Dynamic", nothing worked. Hope you guys can help me since I really want that sound setting on since it sounds so great, but I have to turn it off due to low sound quality when opening up a game. - Mads

A:Lenovo Y700 dolby sound setting changes when i ent...

Just happened to stumble onto your question while searching for some details on that Dolby Audio software on my new Y700...There's a way to turn the Dolby Audio off, if you go into the PLAYBACK DEVICES settings, and click PROPERTIES under whatever devices you're using. I attached a screenshot. I hope that helps?
























Untitled.jpg ?326 KB

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RELEVANCY SCORE 52.4

I've reinstalled windows 10 and i can see that dolby is installed under control panel in sound settings, but there used to be software where you could choose your presets and make your own, and its not on my laptop, I've tried reistalling sound drivers and nothing, can't find dolby drivers on lenovo driver page. My laptop is Y700 15isk

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