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Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

Q: Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

I recently purchased a new laptop running Windows 7. On setup, I was pleased to find that it connected to my home network without much complaint. However, I soon noticed a misstep -- after putting my laptop to sleep, upon waking, it
would consistently fail to connect to network.
I've tried disabling IP Helper, as well as the wireless adapter's IPv6 protocola
la advice on other forums. I've also ensured that the driver settings do not allow for disabling to save power. Seeing that none of these worked, I decided uninstall and delete the driver and install a newer version (in a related issue,
the driver update feature failed to detect the existence of a newer version -- why?).
This appears to have fixed the connection issue. However, still, after sleeping the laptop and waking, although it connects to the router, I still need to reset the IP command-line via ipconfig /release + /renew.
I was running Vista on my previous machine, and I know that its Network Diagnostic tool would, when presenting solutions, frequently suggest that my computer had the wrong IP and that I should reset it. I was hoping throughout this process
that the Network Diagnostic troubleshooter would present a similar option. Instead, however, no matter what I do with my wireless, the troubleshooter only ever returns the message "Troubleshooter couldn't identify any problems." Whether or not
I check the box for auto-repair or run the program as an administrator seems to make no difference. Furthermore, a glance at the Troubleshooter help page on the Microsoft website suggests that, at the very least, the troubleshooter should recognize if
I've forgotten to enable my wireless and suggest that I turn it on. I tried turning off the wireless, but the troubleshooter failed yet again.
It should be noted that when clicking the "check details" option, the troubleshooter identifies all the errors. However, next to all the potential fixes, it indicates "not run" (including, among other things, getting a new IP from the DHCP)
but there is no way I can see to have the troubleshooter run, or at least ask me to run, any of these fixes.
So, I'd like to know:
(1) How to fix my post-sleep connection problems.
(2) How to fix the troubleshooter so that it actually provides fixes.
(By the way, I am running a Toshiba Satellite A665 series, and the wireless adapter driver is Realtek model RTL8191SE.)

Preferred Solution: Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Troubleshooting the Network Troubleshooting Utility / After-Sleep Connection Problems

To avoid confusion Let us focus on the first issue within this thread first.
Can you access internet when connecting the laptop directly via cable?
Where did you download the newer version of network card driver? Usually, the “driver update” feature from device manager will go to Microsoft update catalog website for the corresponding driver instead of the manufacture’s website. AT
this point, I would suggest install the latest driver
here. Please note: Microsoft don't write drivers, for any driver related issue, the OEM is always the best resource to turn to. Your understanding is appreciated.
As a workaround, you can prevent the network card from sleeping by the following method:
Open Device manager->expand Network adapter-> right click on the wireless adapter->Properties->under Power Management tab, uncheck the box before “Allow the computer to turn off this device to save power”.
Is anything unclear, please feel free to post back.
Regards,Please remember to click ?Mark as Answer? on the post that helps you, and to click ?Unmark as Answer? if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ?

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My machine has been experiencing intermittent BSODing over the last few weeks and I wonder if you could give me a hand troubleshooting it? I'll summarise what i've done so far. It's not given me anything today, as I say, it's intermittent.

System Info:
Processor Name: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Processor Information: Intel64 Family 6 Model 60 Stepping 3
Graphics Information: NVIDIA GeForce GTX 780 Ti
Mobo: Z87I-PRO
System BIOS: 0903
Installed System Memory: 16 GB
Operating System: Microsoft Windows 7 Home Premium 64-bit (originally installed on system)
Age of system: 1 year, 1 month
OS Reinstalls: None
This is a desktop PC
System Manufacturer: Purchased from ChillBlast
Troubleshooting so far:
* Checked EventViewer for after the crashes. The only useful thing showing is that the Kernel service is shutting down - which I suppose it would if power to it was interrupted.
* Opened up case to check components. Everything seated well. Extremely tidy cabling (if I may say so myself; nothing getting in any fan's way).
* Ran GPU stress test - all fine.
* Ran Processor stress test - all fine
* Ran driver verifier (ran for about 20 minutes) and nothing crashed.

Attached Files:
* PerfmonReport
* Your app collection dump
* IPDT Processor Test results

Appreciate your support :)

A:Intermittent BSOD (full troubleshooting included) - need troubleshooting advice

Bump please :)

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I am trying to help a friend troubleshoot their college dorm room net connection.
The campus Tech support says he has all the correct settings.
Using Netgear FA311, and Win98SE

Found this in the boot log:
[0005733A] Loading PNP drivers of TCP/IP (NETWORK\MSTCP\0002)

[0005733A] ASD: failing Starting a device, d=NETWORK\MSTCP\0002, rc=00000001[0005733A]

[0005733A] Loaded PNP drivers of TCP/IP (NETWORK\MSTCP\0002)

I am curious about the "failing starting a device line", is that part of the problem?
Here are the results from ipconfig /all

Windows 98 IP Configuration

Host Name . . . . . . . . . : FREDDIE

DNS Servers . . . . . . . . :

Node Type . . . . . . . . . : Broadcast

NetBIOS Scope ID. . . . . . :

IP Routing Enabled. . . . . : No

WINS Proxy Enabled. . . . . : No

NetBIOS Resolution Uses DNS : No

0 Ethernet adapter :

Description . . . . . . . . : PPP Adapter.

Physical Address. . . . . . : 44-45-53-54-00-00

DHCP Enabled. . . . . . . . : Yes

IP Address. . . . . . . . . :

Subnet Mask . . . . . . . . :

Default Gateway . . . . . . :

DHCP Server . . . . . . . . :

Primary WINS Server . . . . :

Secondary WINS Server . . . :

Lease Obtained. . . . . . . : 01 01 80 12:00:00 AM

Lease Expires . . . . . . . : 01 01 80 12:00:00 AM

1 Ethernet adapter :

Description . . . . . . . . : NETGEAR FA311/312 PCI... Read more

A:Need help troubleshooting NIC/ net connection

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I'm taking a summer school course at a university and they gave us a blue ethernet cord to use in our rooms for internet. Only problem is, mine is having some problems. I can use wireless internet fine, but the ethernet isn't working. I get a connection okay, and the logo in the tray says I have a 100 Mbps connection. I run into problems when I try to use the internet, though. I start firefox and it says "looking for google.com," then it says, "connecting to google.com." But that's as far as it gets. I can't get past the connecting stage. I've tried disabling Windows Firewall and the McAfee firewall I use and connecting, but I get the same problem. Can you please help me? Any advice would be greatly appreciated. Thank you.


A:Help Troubleshooting Ethernet Connection

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good morning... new guy here. I'd like some help troubleshooting a home PC internet connection if someone has time to take pity on a novice:

BACKGROUND: my PC is hooked up to the internet through a wireless router and cable modem. the PC also had an
aftermarket network interface card that had previously been used to enable another pc to share the internet
connection. the second pc is no longer in the house. i had the pc harddrive wiped clean and the operating system
(windows xp) reloaded by an experienced IT professional. now pc will not connect to internet.

WHAT I KNOW AND WHAT I'VE DONE: performed all re-starts and disconnect/connect of cables as recommended by NIC,
router, modem manufacturers and cable company. Troubleshooting via telephone with cable company rep indicates that
cable company can "see" my modem and router. further, the laptops in the house routinely connect to internet from
their wireless connections through the wireless router just fine. "found new hardware wizard" pops up upon starting
pc and prompts indicate that network interface card software needs to be reloaded. various methods of accessing cd to
reload unsuccessful. dialogue box says "cannot find drivers/problem with istallation/device may not be working properly".
went to device manager and found yellow question mark next to "ethernet controller" indicating pc does not recognize
NIC. Router software also indicates "you m... Read more

A:Help troubleshooting Internet connection

Open Device Manager -- Start/Control Panel/System/Hardware -- and scoll down to Network Adapters. Click on it to open the pull down menu. From what you said, the adapter will have a yellow exclamation mark beside it. Click on the adapter and then choose to uninstall the device. On the next bootup, Windows should find new hardware and load the Windows generic driver for it. You can then use the Network Wizard to create an internet connection

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i have set a small home network bu facing a problem.
Currently 2 Pc (1 laptop, 1 Desktop)
DSL Modem
Wireless Router
i am sharing internet using these devices on both of my PCs (on pc using lan card and on laptop using wireless card). but i am not able to share files on my network.
When i try to access Laptop from Desktop using MyNetworkPlaces a window appeares and asked for user name: Guest/ and password:
When i try to access Desktop from Laptop using MyNetworkPlaces there is no PC in the workgroup.

please help me out

A:Network troubleshooting

"When i try to access Desktop from Laptop using MyNetworkPlaces there is no PC in the workgroup."

Not even the laptop itself? And no error message?

What operating system (and service pack level) on each PC?

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Hello everyone,

My parents have COMCAST internet. I am connected to a home private network by wireless modem that we have with the service. I close my laptop at night to put it in sleep mode. Then, I bring it out of sleep mode the next day. When I do, I am no longer able to connect to the home private network even during troubleshooting scan resolve; no internet connection at all. The home private network name we have is listed in the wireless connections side menue, but it says can't connect when I try to click on it to connect. I open network and sharing center and I noticed that I have Local area Connection, Local Area connection 2 and Local Area Connection 3 listed and says unidentified network for each one. My home private network no longer shows in network and sharing center. All This happens and is listed every time I bring my laptop out of sleep mode, but even before sleep mode....home private network is connected; I have internet, but when I hover over the wireless bars icon in bottom right desktop taskbar......underneath home private network name with internet access stated, it says unidentified network no internet access. I have manually disabled all local area networks before this issue to where only my home private network is connected. I have manually disabled all local area networks after this issue happens. It seems it's wanting to connect to one if not all three of these local area connections and it seems it is interfering with my home private net... Read more

A:Network Troubleshooting

What Windows version do you have?

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Hi all, I really don't know squat about networks, frankly I am surprised that I got it working and kept it working for a couple of years now. Recently the teens got their own systems and everything ran smooth for a few weeks and now we constantly get internet outages.
We have a win xp machine that is home to the cable modem and a belkin router, model
f5d7230-4, a windows 98se machine with a belkin usb adaptor, another win xp also with a belkin wireless usb adaptor and a Linux machine with a d-link card. ( I'll have to hunt up the exact model) The problem is that we are constantly loosing internet on the second xp machine and the linux machine ( the win 98 machine isn't used very much, but is offline right now) Most of the times we lose it on the above machines but for the last couple of days I lose connection on the main one. I can usually get it back after unplugging the router for a few minutes and restarting. After a few minutes I get a yell from upstairs that " my internet is out again".

If you have teen girls, you know the yell!

Any ideas on where to begin?
Ps, she is yelling at me again! Says she can see that the network is there, is just won't connect.

A:Network troubleshooting help!

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Hey guys, I have some trouble with my home network and I'm running out of ideas. I don't like to ask for help but here I am, a little desperate as well to be honest.

The network components:

Switch (10 clients, 1 server (Windows Server 2008 R2 with AD/DNS/DHCP), 1 router)

Now I bought a new Router (ASUS AC66U) for the second floor, which I configured as Accesspoint so I can use WLAN, also connected to the switch.

I flashed DD-WRT and everything seemed to work fine, but sporadically I lose Internet connectivity on my WLAN connected devices. Later I discovered, that I also lose connection on my clients when that happens.

I ran a wireshark capture on one of the clients and what happens now (reproducible) is that when I open a URL I get lots of TCP DUP ACK and TCP RETRANSMISSION packets, the site opens very slowly, if at all. Now the interesting part: When I turn off the AC66U and open up a site it instantly loads and there are maybe 1-2 retransmission packets.

I didn't run the wireshark trace on other firmwares I tried (ASUSWRT Merlin, stock firmware and TomatoUSB by Shibby) but the symptoms are the same.

In the source of the packets I see the MAC adress of the first router, which connects to my ISP and I guess there is some kind of conflict but I am by no means an expert to network related stuff.

I would greatly appreciate it if someone could guide me through the setup of DD-WRT to coexist peacefully with the other router or give me some useful hints on h... Read more

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The wireless connection on my Lenovo Ideapad has been cutting in and out for months and no one else in the home seems to be experiencing the same issue on their devices. The icons and network center still read fully connected while the web pages come out blank. Disconnecting and reconnecting fixes the issue for a while.

The bigger issue is when it cant connect at all and displays error 0x8004279 or something. Usually it seems that some network device has become disabled but when I try to troubleshoot the laptop blue screens and restarts. The blue screen reads that its restarting to protect itself from an undisclosed error. Afterwords the troubleshooter does not work at all and pushing it to resolve itself risk another forced restart.

A:Wireless connection and troubleshooting issues.

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I have a Sony VAIO desktop Pentium 4 running Windows XP, and a USB cable Internet Connection. . .several weeks ago the Internet Connection started cutting off every so often--- and now I have to unplug the USB cable out of the port and then re-plug it again to get it back up. The computer has 5 USB ports and it happens on every one! I’ve tried everything I could think of…. I checked the usual suspects, modem, Spybot, security scans, etc. and I checked all cable connections, but the problem continues. Recently the Internet connection loss has become more frequent….now it is going down every 30 minutes or so....Arrrrrggghhhh!

Another glitch that may or may not be related to this is my mouse (pointer) keeps freezing up every so often and AGAIN I have to unplug it from the port and then re-plug it to get it to move…..Is VAIO the problem? I’m not sure….can you PLEASE HELP?
Thank you,

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Here's the deal:
I have a Windows XP PC connected to a hub and DSL (with 2 other PCs).
The PC in question has McAfee firewall and Virus software.
A worm got in. It was deleted but it came back (several times).
I set the firewall to Filter All. There's no worm BUT...
Now nothing can access the Internet and the network settings were lost.
I set up some new TCPIP settings (can't say if they were the original ones)
Allowing all trafic through the firewall did nothing to solve the problem so I suspect the issue is not with the firewall.
I can use the command window to ping other sites.

Help please!


A:Lost internet connection troubleshooting

Can you can both by name and IP?

What happen if you enter in IE address bar? Are you able to access yahoo?

If you able to ping by name and address, and entering in IE allows you to access yahoo, then you can try to delite the winsock and winsock2 keys from the registry HKLM\System\CurrentControlSet\Services as follow:

1) Backup the registy
2) Disable antivirus and firewall
3) Delete the winsock keys
4) Uninstall TCP/IP
5) Reboot
6) Reinstall TCP/IP
7) test IE

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can anyone advise me,having recentlely connected to broadband,i have to keep enableing my local area connection after logging off,the connection is disabling itself, i have always on broadband, should,nt be so

A:Troubleshooting Local Area Connection

What (exactly) are you doing...and when?

Error messages?

DSL or cable?


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Hi, I'm needing help troubleshooting my internet connection. I was thinking there might be a troubleshooting tutorial in the archives here, but I didn't find what I was looking for.

I'm thinking I might have a virus. I am currently using C-cleaner, Super-Anti Spyware, Malwarebytes, Microsoft Security Essentials. I'm not sure what other programs I could use to help remove the virus, assuming it is a virus. The reason I suspect it's a virus is because I have had an intermittent connection. And I can't really condemn the router as my smart phone seems to work perfectly fine while browsing the internet in wifi mode.

This is a Win7 PC. The computer which is hooked directly to my modem is a Win8 PC. The Win 7 machine receives a signal via the router/modem. The modem & router is an all-in-one box which was provided by my ISP. The last time it was behaving this way I wiped the machine and reinstalled Windows. I'm trying to avoid doing that again if possible.

Thanks for your help,


A:Need help troubleshooting internet connection - looking for tutorial

Basic Requirements Before Posting your Networking Thread

1. Is this a wired or wireless connection issue?


2. Who is your Internet Service Provider (ISP)?

Cable One

3. What type of Broadband connection are you using?


4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo - Linksys, D-Link, Netgear, TP-LINK, etc.

Motorola Surfboard SBG6580

5. What is the Name of the Anti-Virus, Security or Firewall Software installed from the problematic computer - McAfee, Norton, Eset, Webroot, Zone Alarm, etc.

Microsoft Security Essentials

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My home ADSL Internet connection usually works pretty well - except once every week or so I just lose connection, and for the next hr or so, or maybe even occassiobnally for 1/2 to 1 day I'm unable to access the Internet.

When I lose connection I try to (repeatedly) recycle the power on my ADSL (GNet) modem and/or my Linksys BEFSR41 ver 2 router. Many times by doing this several times I'm able to regain connectivity. Sometimes I try doing an ipconfig /release and /renew which may get Internet access working again - or I can try disabling and re-enabling the LAN interfcae - or maybe rebooting the PC will help - (you get the picture).

According to the green light on the modem I am syncing OK on the DSL line - so I think it's basically an "IP" problem.

Is this normal and what is causing this problem...?

Are there some other troubleshooting techniques that I can try to re-establish Internet access?

P.S. Talking to my service Provider's HelpDesk is useless.

P.P.S. I have upgraded the router firmware to the latest release.

A:Troubleshooting (Intermittent) ADSL Connection

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I have a Acer tablet and I am unable to use IE to connect to the internet through my cable modem. I have an active LAN connection with a valid IP address, but in the LAN properties dialog box, a valid submask is not present and it says something like automatic private address.

When I open IE, it's not picking up the LAN connection. The only connection it's picking up is a PPPOE connection which I've never used and am not sure how to use. Whenever I try to add a new broadband connection, it does not let me choose my network adapter, it simply defaults to PPPOE and I can't change it.

I would appreciate it if someone could help me figure out why IE isn't letting me choose my LAN connection. It's only letting me choose to connect via PPPOE.


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I'm not quite sure where to start here.

We have 3 office computers networked together through an Intellinet Gigabit Ethernet Desktop switch. The two machines running XP will connect to the internet through this switch perfectly fine, but the Vista machine is hit or miss, rarely making the connection if at all.

The signal into the switch is coming from a WRT310N Linksys wireless router.

The Vista computer is wireless capable and will not connect directly to the Linksys router either.

Both connections, wired and wireless will work in the exact same office on an XP laptop, so we know there is a usable internet signal coming from both.

Any help configuring this Vista machine would be greatly appreciated. Thank you.

A:Help Troubleshooting Vista Internet Connection

Try to re-install the wireless driver.
Go to control panel > system> device manager> expand the network drivers> uninstall the wireless driver> restart the computer> wait till the driver installed again then search for the wireless signal.
***At the confirmation of device removal window don't check the box at the buttom***

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The company that I currently work for has a server (windows server 2003) and roughly 16 desktops throughout our building (yes we're small).

For a while now, when one of employee's has had an issue, I'd use a remote desktop program (DameWare Mini Remote Control) to view what was happening and attempt to resolve the issue. Unless it was a hardware issue, other wise I'd be able to address most issues without having to walk to the other side of the building.

Long story short, we recently hired a new QA manager. He claims that remote trouble shooting is a very poor way to trouble shoot, identify, and fix problems. I was curious how true this is. According to his claims, if Access (or any other program) is having issues making their connection to the server, when I remote in, I could be re-establishing the connection, which won't give me the ability to replicate error/issue.

I've never heard of people saying remote troubleshooting is an extremely poor way to view issues/try to fix them. But I may be wrong.

Any advice (and do you have documentation/references to back it up regardless of if you agree/disagree).

Thank you for your help.

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Running W98SE I just switched ISPs from IDSL to ADSL and after reinstalling ICS on the machine with the Internet connection, the other two PCs no longer have Internet access (applications such as Internet Explorer and Outlook Express can't find the Internet connection). The network still works (the 3 machines see each other just fine, can transfer files, etc.) W98 ICS help only says check that the client machines' adapters' TCP/IP obtain IP addresses automatically. Can anyone suggest a relatively thorough troubleshooting checklist for ICS? Thanks!

A:ICS troubleshooting (network works)

this is the only thing I have relating to ICS, give it a read, maybe something will catch your eye


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I have three computers on a peer-to-peer network. The primary one is Win98, the other two are Win98SE. They are connected by 10-100 Ethernet, wired. My main company program is a DOS program on the primary computer. The other two computers have recently slowed down MASSIVELY when trying to open and use the DOS program from the primary computer, to the point that the program is unuseable because of the wait time for something to happen. I can't think of anything I did to any of the computers before this happened.

Is there some troubleshooting method for networks buried in Win98? Any ideas what I could look for that might cause this?

A:troubleshooting network slowdown

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While connecting to the internet through dial up USB modem connection,Troubleshoot symbol is appearing in network icon in taskbar.
I had deleted and created new connection but of no use.
Updated network and modem drivers but dosent solve the issue.
Is the problem System or Modem related,I dont know exactly what the problem is!
Any help would be greatly appreciated...

A:Troubleshooting Issue With Network

Have you tried the Windows Troubleshooter?

To start the trouble shooter, type troubleshooter into the Start Menu search box, or start it from the Control Panel.

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I have 4 computers on a mixed WinXP Pro and Vista network with a linksys wireless router and dsl.

One WinXp machine is plugged directly into the wireless router with Cat5 cable and there is a desktop with a linksys wireless card and 2 laptops.

The workgroup I named Workgroup. Each computer has a unique computer name. The computer that is wired directly to the router is called JOY-DELL.

I can see the other computers and they can see this Dell, but when they try to access it, they get a message access denied. Error Code 0x80070005. The other WinXp machine said that it might not have permission, contact the administrator, etc.

On Joy-Dell, file & printer sharing is enabled. Folders are shared.

They all have AVG Internet Security and I went into the firewall settings and made the linksys router to 25 safe zones, also setting for Small Network. I even at one point disabled the firewalls.

They can ALL get on the internet just fine, which tells me it's something else.


Thanks. I'll check back tomorrow - going to go home. I lost tonight.

A:Solved: Need Network Troubleshooting Help

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Recently, one of our old servers died. It was expected, so it wasn't to big of a problem.

I got a new server up and running, it was working awesome. So much faster than before. Anyways I re-installed my Panda Business Secure and pushed out the communication agent to all of the office PC's.

After doing this rollout of the communications agent, the network seems to be slowed to a crawl. Is there some free program that I can get or use to check why its going so slow? I am new to this job and unfortunately have no one to help me, so Im completely at a loss here and people are slowly getting mad.

Thanks in advance for any help.

A:Slow Network - Need Help Troubleshooting

What's it plugged into? (Switch, what model, what type of cable, etc)

What type of server?
What's processor load? (CPU, disk IO, etc.)
What processes are loaded? (Look at taskman)
What's it connected to? (Do netstat -no)

For what it's worth, a very common problem on switched 10/100 networks is Link Speed/Duplex. I wouldn't exactly call FastEthernet link negotiation reliable. If the NIC is forced 100/FULL, or the switchport is forced 100/FULL - the other side will never try PHY negotiation and will more often than not end up with mismatch duplex.

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Three PCs on a network connected by a switch (no router) which is also connected to a modem.

1st PC is Win95, 2nd is XP Home, third is dual boot WinXP Pro/Win2K.

The problem is that when the dual boot is running XP Pro it cannot access the files or printer that is on the Win95.
When the dual boot is running Win2K there is no problem.

What is the difference between Win2k and XP Pro that is causing this problem?

A:Network troubleshooting needed

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The system:T420s ThinkPad (4174)Windows 7 Professional (64)Intel(R) Centrino(R) Ultimate-N 6300 AGN 8CET65WW (1.45) BIOS The problem:Basically, my wifi was working when I shut the laptop down one night, but then wasn't the next morning. I bought the T420s refurbished (no warranty) and haven't had any wifi problems in the 2 years I've had it. It's a great laptop. I just need the wifi to work again.There's a red X on the wifi icon and no connections are detected. Windows Network Diagnostics can't identify the problem.The wifi light at the lower right of the screen doesn't light. The bluetooth light does come on at bootup but then goes out.The adapter is shown in Device Manager as working properly. It's enabled in BIOS.Wireless is shown as off in the Windows Mobility Center, and the 'Turn wireless on' button is greyed out.The radio switch stopped working (tried it about a year ago with no problem, but does nothing now).The adapter pings fine with no losses.There are no problems when connecting to the internet via ethernet cable. What I've tried:Disabled and reenabled the adapter.Uninstalled and reinstalled the adapter.Turned off 'Allow the computer to turn off this device to save power.'Downloaded and installed the latest drivers from Lenovo.Downloaded and updated the BIOS.Downloaded and installed the latest drivers from Intel.Disabled and reenabled all network hardware in BIOS.Downloaded and installed Lenovo Power Manager and HotKeys. The Fn+F5 Wireless... Read more

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Yes I have any Eee Asus mini model N450 laptop .it's used I bought it 2 weeks ago Earlier I did a soft reset (not a hard drive wipe ) I went to hotspot my device for my cell phone as I normally do with no issues and it is saying error code: 0x80070426..." an error occurred while troubleshooting..." a problem is preventing troubleshooting from starting"....
Could this be because I may have to update my PC or software / apps
you'll have to forgive me I'm not very computer savvy!

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OK, I'm going to let everyone know that I'm not a computer guru. I can manage. Anyways, here's my problem.

I've recently moved into an apartment complex that uses Hotwire Communications. My router is a LinkSys WRT54GS wireless router and my modem is a Zoon ADSL modem. I've talked to a friend who lived in a similar complex and he had a similar issue. He said that his problem was that his ISP used a DDNS, and not the static one (like my previous provider COMCAST).

The problem seems to be me losing my connection. I'll either be playing a game or surfing the web when all of a sudden, the internet stops working. I've tried to look into setting up DDNS and signed up with DynDNS, but that's as far as I've gotten. All help is appreciated, and my current setup is Modem->PC (Not Modem->Router->PC)



A:Solved: Network Troubleshooting (DDNS)

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I have a D-Link DI-624 router that is acting up. I have 2 computers connected by ethernet cable and a laptop that I connect via wireless. The router occasionally reboots itself, causing all connectivity to cease. It also will occasionally just drop the wireless connection and then reconnect after a few minutes. I read on a another forum that this issue might actually be caused by my ADSL connection somehow. I find that hard to believe but I have done everything I can think of (firmware upgrade) on the router and it still acts up.
Is there a good way to determine that the phone connection is not the issue?
Thanks for any thoughtful replies.

A:Troubleshooting network router issues

Wireless interference or the router is getting flaky. You could try with the wireless signal disabled and maybe eliminate interference as the cause.

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wireless network troubleshooter is not working

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Problems in troubleshooting(monitor blank)....plz help.

Hi everyone.....
Requesting help in troubleshooting a problem i encountered. I am troubleshooting my friend's PC. The PC has two Harddisks of 40GB each, a DVD burner, a CD burner, a floppy drive , 128(Hyundai 133Mhz) + Micron make 133MHz + hyundai 256Mhz.etc., The problem is that nothing shows up on the monitor (and the monitor LED light is orange). PC boots normally with a clunking harddisk sound, one long beep followed by two short beeps(no beeps after that). I've checked that the harddisks work(by the whirring sound). I have tried reseating the RAM and Video card (Before which i was getting continous short beeps). Also to be noticed is that, among the LED lights (at the computer cabinet-front) the "power" LED shows green, the other two(guessing one among them is for the harddisk) show amber or orange .
I am a novice in such hardware stuff and hence request suggestions from the experts. Thanx in advance.

A:Problems with troubleshooting....plz help.

The beep code you're getting usually means a bad video card or a problem with the video.

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I hope this is the right place for posting.
I have a pc which is having problems lately, such as, high cpu, it remains 100% (constantly, after formatting the computer)
I cant figure out what is causing this, also, sometimes the pc freezes up and i have to restart it, as well as blue screen errors on occasion.
I've deleted the hard drive and installed win10, the freezing and high cpu are still happening even though there is nothing on the computer.
I ran the mdsched.exe check up and also replaced the ram (nothing changed)
also i ran intel cpu checkup utility (passed the test)
What can cause the freezing and high cpu usage?
**when the pc'c cpu is at 100% it doesn't freeze immediately, meaning that it is still possible to run software, browser, etc. there is no lagging of any kind. the cpu just remains at 100% no matter what.

PC specs: intel i5 + 8g ram


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I'm using Windows 7 64 bit. My computer came out of sleep mode on friday without internet access. I immediately placed a support request with my network provider (I live at a university) but they have yet to respond. In the meantime, I'm treating the issue as though it's originating with my hardware and not theirs.

I've tried updating my network adapter driver, reinstalling the adapter, disabling services like Bonjour, restoring my system, entering safe-mode, releasing/renewing my ip, malware detection, disabling tunneling adapters, disabling IPv6. Finally, I lost my mind and tried a full reinstall of windows. The problem persists, unchanged.

After looking at the attached information, is there anything else that you would suggest I try?


Windows IP Configuration
Host Name 
. . . . . . . . . . . . : Mephistopheles
Primary Dns Suffix 
. . . . . . . : 
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enable... Read more

A:Unidentified Network, no internet access, troubleshooting

you have no valid IPV4 address, no default gateway. Have you tried resetting your router?

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I was having a real problem that ate up many hours
(see techsupportforum.com//networking-forum//94185-asymmetric-file-sharing-error.html) but a moderator on this board (johnwill) posted a helpful checklist. (see second post in above thread). In addition to that, I found my problem solved by booting windows xp into 'safe mode with networking'. This allowed me to identify the fact that my problem was caused by some application running as a process in the background. Eliminating the processes one by one from a normal booted machine, eventually restored normal networking and identified the culprit. I post this as a first step that might help anyone with a frustrating windows xp networking problem.

A:a good windows xp network troubleshooting checklist

That is one of the major premises behind safe mode; that it is just windows so that you can troubleshoot possible sources of errors either by creating new user accounts, or disabling various programs from running.
The inclusion of network support in safemode is a real big help too since it allows you to run online scans too.

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hardware concerning: ethernet, specifically nforce4 network controller (drivers

situation: Assigning pc to static ip of router (wrt54g) ie; 192.168.1.xxx default gateway, and primary dns as

problem: upon bootup the network can not find the proper route and has to diagnose/troubleshoot to fix the problem, which was a nag every time and gadgets like weather and such would not be updated until this was resolved. If leaving network to dhcp the problem would not occur or nag. Yes dhcp set on router.

solution: simple really, going to nvidia's site and installing the latest nforce4 platform drivers fixed the problem (which i think is just a reinstall of the drivers as i think they are the same that are packaged with win7 7000. Have not checked this yet to confirm

A:[fixed] Constantly troubleshooting network after boot [/myself]

Hi Digger,

Welcome to the forums, glad you found a fix for your problem and thanks for sharing.

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I just recently did a clean install for my new SSD on my alienware m11x and have been having problems with inconsistent download speeds. I made sure I had all the correct drivers and was pretty thorough in doing so (to the best of my knowledge.) After a week or so of no luck, I think I may have stumbled upon the source of the problem. I troubleshooted my wireless network adapter and it showed that it had fixed the problem. Unfortunately, this was not the case. I ran it again and it said that it had fixed the problem. Again, this was not the case.
Troubleshooting the error is not fixing the problem. What will!?

Here's the information from the diagnosis. I figure it could be of some use.

Details about network adapter diagnosis:

Network adapter Wireless Network Connection driver information:

Description . . . . . . . . . . : Broadcom 802.11n Network Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . :
Inf File Name . . . . . . . . . : C:\Windows\INF\oem19.inf
Inf File Date . . . . . . . . . : Friday, December 23, 2011 10:18:39 PM
Section Name . . . . . . . . . : BCM43XNM_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4353
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9

Diagnostics Information (Wirele... Read more

A:Network Troubleshooting Problem immediately returns

Hey Mike, welcome to sevenforums

could you give us this information so we are able to look some things up? What company makes your computer? and Fill out your sytem specs (this tool may help you out a great deal).

Also, if you are interested in a complete reinstall, follow these tutorials:
SSD / HDD : Optimize for Windows Reinstallation
Clean Install Windows 7

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I had purchased  HP Notebook Serial No.CND61966MG 3 to 4 months back, I facing the following problems the day i have purchased the same. 1. No Sound from Speaker2. Troubleshooting Wireless Network and Internet Though i have so other devices which are absolutely fine and full range we are getting in other devices, but this HP Notebook Laptop does not work at all... very slow internet also there is no sound from speakers. Request you to kindly send your engineer at my residence as this product is under warranty. We already tried get these problems resolved by HP Call Centre \ HP Product Help \ HP Web site all are useless...no one helping or no trying resolve the problems of the product. Ashwini MirajkarMob No.9819320314 / 9819518584Email. [email protected] or [email protected] No.704, 7th Floor, Ashwini Bldg., Kores Nakshatra "B" CHS Ltd.,P. K. Atre Marg, Vartak Nagar,Thane (W) - 400606.

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I got my Fiber line installed about 2 months ago. The offer I pay for says 1Gbits/s down and 200Mbits up. Naturally, I've never even gotten close to those speeds. At first, when the guy did his thing, I didn't have an Ethernet cable on hand (despite being a network and IT student...I know, the irony), so I used the router's Wifi. I was averaging 70 Mbits down. At first, I was thinking, 'this seems a bit low'...for fibre of course). I went into lectures the next day and people said, you may need to wait for your line to be properly activated...this seemed plausible, so I waited. The next week I stuck an RJ45 on some CATVE and immediately went to average 500Mbits/s (688Mbits/s record). Now, this is great, but it's still half of what I'm paying for.

However, for the past 2 days, I've been having problems. My Desktop (after coming out of sleep) always has the yellow triangle symbol over the wireless icon (faulty ethernet cable so was back to WiFi). I disconnect and reconnect to find the same problem. I restart the wireless on the router, to find the problem is persisting. Only after 3-5 tries does it work. My phone too has been having trouble connecting to WiFi (Authentification problem).

The original CAT5 cable has since 'developed' a problem and has been changed. The Pc hasn't been having the connection problem out of sleep, but Chrome is very slow to do anything. Youtube loads every other time, social media too. I... Read more

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Dunno if this is better in the networking forum or the printer forum but i thought i'd give this forum a try as i tend to think it may be the network but need opinions and why.

The problem is:

I've got a Kyocera FS-C5016 Laser Colour printer on a network (connected via TCP/IP not shared). I did one print to it this morning and that was all it would do for the rest of the day. I've tried to ping it, but failed. I've changed IP address,no luck. I've tried same ethernet cable used for this printer on a computer and from this PC I could ping other PC's and gateway successfully. I've powered off/on my switch and DSL modem, still no go. I've checked all network configurations on the printer, and all look good.

I've hooked my laptop to this printer with a cross-over cable and I can ping and print perfectly (same IP address on printer), never failed once. I've also hooked this printer to another PC's via cross-over and no problems there.

However as soon as i hooked the straight through cable to the NIC on the printer, bang, no ping,no print, thus no go. Printer says "Ready" on LED. I can perform internal prints without problems.

I have since added a add-on NIC to the printer giving it the same IP address as the onboard while having disabled the onboard NIC on the printer. I can ping, print etc all without issue. As soon as I disable this add-on card and enable the onboard NIC and reattach the straight through c... Read more

A:Solved: Network Printing troubleshooting -- weird one!!

I've never dealt with other than shared network printers, so my only question to toss out is have you tried reinstalling the printer software on the network? Or would such a setup even require printer software to be installed somewhere?

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Hello TSG!
I am a new...ish user and love this site because it has helped me sooo much! The next problem on my list of technical issues is my network. I have a PC (connected with a wired connection) and a little asus netbook which I normally connect using wifi. However, I noticed a few weeks ago that it wont let me connect to my wireless router even though I know there is a good signal. I checked the connections, and recycled the power, but thats about all my knowledge on routers. So, here I am again asking for help. I dont use this netbook often, but I recently got an Iphone and would like to use the wireless features because they are free, rather than using my data.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 6800, 256 Mb
Hard Drives: C: Total - 147777 MB, Free - 66869 MB;
Motherboard: Dell Inc., 0U7077
Antivirus: Norton Internet Security, Updated: Yes, On-Demand Scanner: Enabled

A:Solved: Troubleshooting Wireless with Wired Connection to Cable Modem

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So, my computer says there is a problem with the drivers for my HD audio bus. I clicked on the application to fix the problem and restart the computer twice, but nothing changed. I do have sound, but it comes in with a slight static noise at the low end. Just seeing if there is something else I can do to fix this.

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Is this a wired or wireless connection issue?

Who is your Internet Service Provider (ISP)?

3. What type of Broadband connection are you using?
4. What is the exact Make and Model of your Modem, Router or Modem/Router Combo
[NetGear Wireless-N 150Router, Model WNR1000v2]

5. What is the Name of the Anti-Virus, Security or Firewall Software
[None], Malware-bytes Anti-malware Home Premium
DxDiag In Attachment with IPConfig.txt
I've already asked the TP-link support people for help on as to why My external Adapter (TP-Link WN822N) Says it is connected to the internet, but either will not load pages or Go super slow? And Transition between the two, Most of the time saying DNS Is not responding only to work again for a short time with a slow speed. I have had it working and rather speedy beforehand And i have already tried posting on another Troubleshooting site to only never be responded to Stating this

[I have a Compaq Presario A900 Laptop, It has a Qualcomm Atheros AR5007 802/11 b|g WiFi Adapter, And with some trial and error i can get it to recognise a signal From across the street. Which the neighbors allow me to use, Though it is only at 2 Wi-fi Bars and has a Signal Strength of around 20-30 ish

It is very slow, and if i move my laptop at all it will drop the signal as i have to be in a very specific spot to even get the signal. But the issue is, I was trying to get a better signal so i went out and bought a TP-Link Adapte... Read more

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Im using Windows XP Professional on both my desktops.
I am using a Netgear 108 mps wireless router, WGT624v3
And a LinksysWireless-G PCI Adapter.
I have completed the setup, I have good signal strength. However I cannot connect to the internet, and The adapter is saying the it is "Aquiring Network Address"
Under the support tab, it reads that I have an invalid IP address and lists the ip address as When I click repair it reads renewing ip address but never seems to renew itself.
I have disabled my firewall restarted both computers, router, and adapter multiple times and still have no success. Please help with any advice or recomendations.

Much appreciated

A:Wireless Adapter - Acquiring Network Address Troubleshooting

If your "setup" includes encryption and MAC addresss block or other filtering/security methods you should only add those incrementally as you know other stuff is working

Startout just trying to connect to a simple wireless broadcast and verify your adapter sees the SSID being broadcasted by the router.

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After trying some external speakers that I had, they no longer worked but my music no longer worked either. I tried running the troubleshoot wizard but received a server error message. I tried updating my windows that wouldn't work, i tried uploading windows 7 again(my original) was told that i needed to update my intel so I did but am still having the same problem, I can't listen to the music already downloaded. I am now having problems with facebook games in that they are not running properly( they freeze up). Please help me I don't know what to do next?

A:Windows Troubleshooting Wizard problems

You should likely start in the Windows 7 board. I would start with troubleshooting Windows Update. Try running update and note the exact error. Once Windows is fixed and is completely updated, then you can start troubleshooting the other issues one at a time until we can get everything working properly. Fix the OS before everything else.

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I've recently installed Trend Micro Antivirus, ran the scan and helped somewhat but there are still a ton of trojans and spyware that can't be quarantined. I've also tried to run Spyware Sweeper and whenever I execute the program it prompts me to restart windows to fully activate, which I do but upon windows loading the same prompt comes up, aside from that I also get the following messages every time I turn on windows...

(no header)
Download Error: The server cannot be reached
We are sorry for the inconvenience. Please try again later.

Runtime error '5':
Invalid procedure call or argument
(1. Comes up every time I open an I.E. window, and two automatically open on startup, one redirecting to http://iesettingsupdate.)
(2. Whenever I maximize an I.E. window, this happens.)

When restarting windows, I get...

(usually rundll.exe but can vary)
The application failed because windows is shutting down.

Followed the 5 steps prior to posting the log and here are the results. I know it's alot of text but any help would be greatly appreciated.

ComboScan v20070226.18 run by Owner on 2007-03-01 at 10:42:05
Computer is in Normal Mode.

Successfully created restore point.
Performed disk cleanup.

-- HijackThis (run as Owner.exe) ------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 10:42:55 AM, on 3/1/2007
Platform: Windows XP... Read more

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Hello, My wifi stopped working about a month ago. The wifi says "cannot find networks" while there are available networks. Tried system restore, wifi was active for 1.5 hrs, then stopped working (wifi icon went from "connected" to "connected with caution" to "unconnected but available networks" to "no networks available." The icon never got to "no network CARD found."). Tried command prompt troubleshooting, similar outcome; working wifi for 1.5-2 hrs, then stopped in the same fashion. Tried BIOS restart, no effect. Any ideas?

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I thought I'd start a new thread on this since I don't see one anywhere.
This is using the "Official" beta downloaded directly from Microsoft, not the leaked version.

So with that said I'll start off with the first problem I've encountered using it.
It is with the Update function failing when trying to download the update.
With error code: X080240022 (Screenshot)

If this happens to you like it has to me 3 times so far the fix is just restart your computer then update Microsoft Security Essentials & all is fixed & fine.

A:Microsoft Security Essentials Problems/Troubleshooting

Happened to me when windows update and MSE tried updating the definitions at the same time. like 5 minutes ago

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