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ThinkPad Yoga X380 - Blue Screen Error

Q: ThinkPad Yoga X380 - Blue Screen Error

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RELEVANCY SCORE 200
Preferred Solution: ThinkPad Yoga X380 - Blue Screen Error

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RELEVANCY SCORE 127.2

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













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A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 127.2

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month.
 
We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - 
Code: DRIVER_IRQL_NOT_LESS_OR_EQUAL
What Failed: dump_storport.sys
 
I have:
Included the latest SCCM driver package in our repository and verified it is installing these drivers
Updated the BIOS to the most current (1.13?)
Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the device
Run the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old)
 
Since we can't deploy like this, What can I do in order to get this fixed? 
 
Moderator Note: Edited subject to match content.













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A:ThinkPad Yoga X380 - Blue Screen Error

Has anyone seen anything like this? I will be doing more research today and will reply if I find a solution.

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RELEVANCY SCORE 105.6

Hello, I am a support engineer for our organization, working on deploying 2000 or so Yoga x380's at the end of the month. We currently have an issue where all of these machines will blue screen if they are shut down. This has only started happening since they were updated to Win10 1803 (1703 was the previous installation, and no issues there) Going back to 1703 is not an option, unfortunately. Attached is a screenshot of the BSOD - Code: DRIVER_IRQL_NOT_LESS_OR_EQUALWhat Failed: dump_storport.sys I have:Included the latest SCCM driver package in our repository and verified it is installing these driversUpdated the BIOS to the most current (1.13?)Manually downloaded and installed every driver on the "Drivers and support" page for this model, including multiple firmware flashes for every conceivable piece of hardware on the deviceRun the disk cleanup utility to wipe away any trace of the previous 1703 install (windows.old) Since we can't deploy like this, What can I do in order to get this fixed? 

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RELEVANCY SCORE 84

My wife received last month the laptop in the object (italian version) as PC for working, but she can't understand if it support the SIM for mobile data; looking in the datasheet it seems it have the WWAN module but I can't find nothing on the configuration tool and inserting a SIM I don't have any response.Thanks 

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RELEVANCY SCORE 84

So i got this laptop during orientation for the college i'm going to. I got excited when i saw the drawing programs on it so that i could sketch anywhere anytime without carrying a sketchbook to classes just in case i had time in between to draw. But the pen doesn't work. I have a Thinkpad Pen Pro, and while it seems charged and sometimes work, it's rare. In the 3D paint program, i can get a quick line out of the pen but not again. It's like the connection with the screen is wonky. How do i fix this?

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RELEVANCY SCORE 83.2

Hello, I've got a brandnew ThinkPad X380 Yoga and after 3 days of using the pen isn't recognized anymore. I tried to update the driver and first that worked out, the pen was functioning perfectly again and as I checked it's battery it was fully loaded, so it can't be an issue of the pen I guess. But after 15 minutes of using it stopped working again and I couldn't find another solution than resetting and reinstalling the pen's driver so far, which is obviously pretty annoying if you need to do it every 15 minutes. I would be very glad if somebody could help me!

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RELEVANCY SCORE 82.4

according to August edition, only some 45W and 65W adapters are compatibile? screencap on that section below.is there something special about Thinkpad X380 Yoga power input? we have users who have plugged in the old 90W ones and reported they do charge.[also the 135W (supposedly max to 90W? for power delivery?) come with Thunderbolt 3 dock, but that's different since it is via TB3/USB-C port, not the slim power port] we are curious, should we tell users to stop using the more powerful ones?  it is going to be bit hard to execute, we don't inventory those accessories, it will have to rely each personnel to check what they have (and quite a few bought separate ones for home) 

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RELEVANCY SCORE 82.4

Our company recently bought 2 x380 Yoga laptops. As our companys policy states that we need to encrypt all our laptop HDD/SDD.As encryption method our company uses McAfee drive encryprion DE 7.2.x. We didnt know that x380 Yoga by default uses Lenovo NVMe Opal SSD drives, which is way put encryption policy in use.  What we did:At first we discovered that SSD are encrypted using bitlocker, so we decrypted it. After that we deployed McAfee DE and successfully encrypted SSD. We confirmed encryption and did laptop restart. After restart laptop can no longer boot from SSD. Bios stops at choose boot device screen. We can see SSD in boot screen, but choosing disk does nothing, i assume it cant access to the boot sector. It looks like Opal SSD is locked. What can we do in such situation, Is there a way to unlock it? We dont need to preserve data on SSD.      

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RELEVANCY SCORE 82.4

I've had my X380 for only a few weeks now and I noticed it's already getting scratched from being in stand mode. I had an S1 Thinkpad Yoga for years and it never developed scratches from being in stand mode. I noticed that the rubber feet on the palmrest are not the high point but the area below the trackpad is and that's why it's getting scratched.I was thinking if I could get some more of the little rubber feet on the bottom of the palmrest I could maybe double them up to make them taller, but I can't find them anywhere. Does anyone know if these can be bought on their own? Or maybe another suggestion to prevent the scratching? I've temporarily stuck some black rubber strips on the feet to make them taller, but it doesn't look that great.Thanks

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RELEVANCY SCORE 81.6

Hallo!Nachdem ich heute über die Lenovo Vantage-App mehrere Updates getätigt habe, funktioniert mein Touchscreen nicht mehr.Zu den Updates: Da ich selbst verucht habe das Problem durch Zurücksetzten des Systems zu lösen, was allerdings keinen Erfolg brachte, kann ich nicht genau sagen, was für Updates installiert wurden, jedoch kann ich mich entsinnen, dass unter anderem BIOS,SSD und Intel HD Grafiktreiber aktualisiert wirden sind.Zu dem Problem: Zu aller erst wird zwar der typische "Touch", also der Schatten bei drücken oder wischen über dem Bildschirm angezeigt, auch scrollen in bestimmtem Programmen wie z.B. auf Websites ist möglich, selbst das Drücken des "Fenster schließen" Xs wird mit einer Rot-Färbung derselbigen registriert jedoch werden durch berühren des Bildschirms nur Wahllos programme geschloßen auch wenn ich nur einen freien Bereich o.Ä. berühre.Der Stift wird Problemlos erkannt aber auch hier ist kein Zeichnen oder drücken möglich.Beim öffnen von OneNote, welches ich für Notizen nutze wird zudem kein Zeichnen per Hand mehr angeboten und wenn ich in den Einstellungen versuche den Bildschirm zu kalibrieren wird angezeigt, dass derselbige keine Stift oder Fingereingabe unterstützt. Ich hoffe ich konnte mein Problem anschaulich schildern und bitte um Hilfe. 













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A:Thinkpad X380 Yoga Touchscreen nach Update defekt

Hallo, ich hatte vor ein paar Tagen das selbe Problem und konnte es wie folgt lösen:1. Drücke Windows + X2. Klicke auf "Geräte-Manager"3. Unter "Eingabegeräte (Human Interface Devices)" sollte irgendwo "Lenovo Pen Device" stehen. Wähle das aus.4. Klicke nun oben auf das rote X und deinstalliere den Treiber. GANZ WICHTIG: Aktiviere das Häkchen bei "Treibersoftware für dieses Gerät löschen".5. Schließe den Geräte Manager und starte anschließend dein Thinkpad neu. Der "Lenovo Pen Device" wird automatisch neu und fehlerfrei installiert. Ich hoffe ich konnte dir weiterhelfen!Gruß

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RELEVANCY SCORE 81.6

product website tech specs and datasheet both listed it has Dolby Premium Audio https://www.lenovo.com/us/en/laptops/thinkpad/thinkpad-x/ThinkPad-X380-Yoga/p/22TP2TXX380 (Dolby is curiously not listed in PSref audio section for that model like older configurations) i could not find the app that used to come with previous generations like Yoga 370, 260 etc. in the OEM image. it is not listed in Lenovo Vantage app Audio/Video section either (even though the main menu said there where it should) @LenovoUS (twitter) suggests reinstall audio driver the README for Conexant CX11771 Audio Driver, 8.66.88.5010, Jun 2018 https://pcsupport.lenovo.com/ua/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... changelog said that version "... - Added Dolby DAX2 Native Apps to ThinkPad KBL-R platforms ..." still not seeing it. Microsoft store only show some trial version of Dolby Atom for headphone and another app for Dolby Access, i assume neither are what the usually Dolby profile/EQ app is any suggestion, am i missing something?

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RELEVANCY SCORE 81.6

Hi.Today my thinkpad (X380 Yoga) automatically updated some intel drivers (couldn't figure out which ones) with the Intel driver and support assistand. Afterwards the touchscreen somehow stopped working properly. I can still visually hover over buttons, text fields or program borders, but if I try to click it doesn't work. I can touch, but not click or scroll inside the programs, neither with my finger nor the pen.It's very strange that this only happens on Windows stuff like the taskbar, file explorers and some programs like OneNote or VirtualBox. In Chrome for example clicking and scrolling seems to work perfectly fine. Another strange thing i saw: Under tablet PC settings if I try to calibrate or configure my pen and touch display, it says that there is no pen or touch input available for my display. My display name is: 1. Wide viewing angle & High density FlexView Display 1920x1080 What i already tried:- Checked for hardware problems via Lenovo Solution Center- Checked for driver updates via Intel driver and support assistant and Lenovo Service Bridge- Searched for driver updates manually in the device manager (HID-Confiant Touchscreen, HID-Confiant Pen, Lenovo Pen Device, a lot of Intel Drivers, USB drivers)- Deactivating and activating those device drivers via the device manager- Deleting the device drivers and rebooting to reload them- Load from an older restore point- Reset my PC (Which removed all programs... I did not have much installed... Read more

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RELEVANCY SCORE 81.6

have anyone seen the 16.0.0.2-R0STF14W 2018/08/07 updater fail to update the Thunderbolt firmware? i tried both manually download the packagehttps://pcsupport.lenovo.com/ec/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-...orvia Vantage, both got no error message, but the firmware wasn't updated.completly running Detect2016.exe said the build ID is still R0STF13W, release note said it should have go to R0STF14WNVM image is 14 though. Vantage wil detect machine has old version and want to do it again.  I let it do it three times, same things. Thunderbolt Driver has been updated to 17.3.74.8 (package version 17.3.74.400) before firmware update 

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RELEVANCY SCORE 80.8

I received my X380 Yoga with the i7-8550u a couple week back and the first thing I noticed was the fan running almost constantly. I checked task manager and noticed that even though the CPU usage is remaining low, the clock speed is running at around 3.80 GHz.  My power profile is set to balanced with the minimum processor state set to 5%. If I change the maximum processor state to 99% then the clock speeds drop to below the base speed of 1.99 GHz and the fan quites down.  The problem is the CPU will never go above 1.99 GHz when set like this, so performance is noticeably reduced. I've played around in the bios and the only thing that seems to drop the idle clock speed is to turn off Intel SpeedStep which again stops the CPU from going above 1.99 GHz. From my experience with my past computers the CPU should clock down when the load is low. Is this normal behaviour for this computer and processor? I am I missing a setting, or maybe a program or process is demanding full clock speed from the processor? Any help or comments would be appreciated. Thanks

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RELEVANCY SCORE 68.4

Hello,New to the forums,  I just picked up a ThinkPad 11e 20GA.Unfortunately, a day after setting up I received a Blue Screen Error: SYSTEM THREAD EXCEPTION NOT HANDLED (Wdf01000.sys)The Blue Screen of Death (BSOD) would only happen when in tablet mode. When the back of the screen would fully fold back and Windows prompted ?Switch to Tablet Mode?. Any keyboard or touchpad clicks would instantly cause BSOD, followed by a restart.  Tent, laptop, laid out flat, no problem, all functions normal.Steps taken-Run updates ofLenovo Support CenterWindows 10 to ?anniversary update?https://support.microsoft.com/en-us/help/12387/windows-10-update-history               Follow Windows Clean Boot method. Disabling programs from running at start up: https://support.microsoft.com/en-us/kb/929135 After updates previous BSOD error still happens in tablet mode when keyboard or touchpad is pressed. Searched around, and found a suggestion to update the Synaptics Driver. More searching and found:http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-... Downloaded, installed and restarted. So far, in tablet mode, I can press any key or click/swipe the touchpad and no BSOD, no errors. Running a full hardware scan now in Levono Solution Center on the 11e. Typing this up on my primary laptop. There are recommended updates at support.lenovo th... Read more

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RELEVANCY SCORE 67.6

I am using lenovo x230 4gb ram when i start my laptop the screen show blue whats the problem plz help
 
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity and moved post to the Thinkpad forum.
 

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RELEVANCY SCORE 66

I posted a similar question earlier and people referred me to the Yoga (much appreciated).  However, I was interested in the 2.6 lb carbon version with touch screen capabilities.  Asus has a Spin 7 model that is very good at 2.65lb, but I miss the red mouse toggle in the middle of the keyboard and Asus's track pad was designed too large....causing unintended tapping.  The Yoga, while nice, is heavier than I was looking for.  The 14 inch screen is about 3.3lb? the 12 inch at 3? I thought that some of the earlier Thinkpad Carbons had touch screen and was hoping they would make a return soon.  Thanks,

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RELEVANCY SCORE 65.6

Hello, After my computer battery life decreasing dramatically i did a battery calibration and screen flickering is not so disturbing now. And upgraded latest version of intel hd graphics driver manually. Nowadays system is closing suddenly and warning this message. 

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RELEVANCY SCORE 64.8

Hi,  Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service?  Thanks,Gabriel

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RELEVANCY SCORE 63.6

Hi all, Got a bit of a strange one. I have one user with an X380 Yoga - since day 1 from brand new the stylus has been very intermittent (more off than on) and now it simply does not register on the users screen at all. Touch screen works as expected. I brought over another X380's stylus and it worked fine on the laptop screen. I then brought the "broken" stylus back, and it worked as expected on another X380. So to summarise, I can confirm both Styluses work, both screens work, but one stylus doesn't work on one screen, and one works on both. I'm confused!

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RELEVANCY SCORE 63.6

I have Lenovo X1 Carbon 20A7 , i7, Yesterday I have got blue screen error CRITICAL PROCESS DIED, after shutting down laptop, Its not  working  when trying to turn on just keys lights turning on ,nothing more ,fans ,screen,cpu not working any advice 

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RELEVANCY SCORE 63.6

I have Lenovo X1 Carbon 20A7 , i7, Yesterday I have got blue screen error CRITICAL PROCESS DIED, after shutting down laptop, Its not  working  when trying to turn on just keys lights turning on ,nothing more ,fans ,screen,cpu not working any advice 

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RELEVANCY SCORE 62.4

Hi everyone, pressing [Fn]+[F7] on my X380 Yoga returns to my linux operating system the [win]+[p] keycodes whereas the [F7] key has the icon for monitor switching / presentation setup. Does anyone have the same issue or does anyone know a workaround for this? All the best

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RELEVANCY SCORE 62.4
RELEVANCY SCORE 61.6

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 61.6

Hi Lenovo Community, I'm facing pretty strange CPU Performance problems on the X380 Yoga with i7-8550U CPU. The CPU performance becomes very bad after some operating time. I understand the X380 has a limited cooling capacity, but this behaviour is pretty strange. Environment: X380 Yoga, i7-8550U, 16GB Memory, 512GB SSD, Windows 10 1703 Enterprise, SCCM Driver Package used for image building and installation. Bios Version 1.14 installed (most recent one). Drivers are all checked, and are the most recent version. Speed Step Settings in Bios are on Max Performance, on OS also on Max performance. Running Standard Office applications, like Outlook, Skype, Firefox and some management tools. After system boot everything is performing fine for about 1 hour. (I wasn't able to  record the exact time so far). After this, the system starts to get really slow, and shows a bad response time. As soon as some CPU load is applied, the CPU clock in Task Manager goes down, also the CPU load is not able to reach 100%. The CPU Temperature does not go over about 60° at this point. Directly after the system start it goes up to about 85°C. I monitored the CPU with HWMonitor, and put some stress to the Laptop using Prime 95. After some minutes Torture Test I see following values in HWMonitor (see attachment Prime 1.jpg) After about 1 hour run time, I see following: (see attachment Prime 2.jpg) So, the CPU Clock is far down, all temperatures are not really high, no... Read more

A:Bad CPU Performance X380 Yoga

Second attachment.

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RELEVANCY SCORE 61.6

The X380 Yoga TrackPoint cap seems to be ever so slightly different from the 260 Yoga and S1 Yoga TrackPoint caps.  It's perhaps 1mm shorter.  I can't find which part number represents the factory-correct replacement cap for this computer, does anyone know?

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RELEVANCY SCORE 61.6

Hi,I recently ordered a Thinkpad X380 Yoga. I was wondering whether it is possible to use an SSD with msata form factor in the WWAN card slot.Thanks in advance.

A:X380 yoga msata SSD?

Hello and welcome,
 
I can't find any reference on the web or in the X380 base spec that indicates this is possible.  My guess is NO, but can't really verify one way or the other.
 
I can say that mSATA should not be part of the conversation.  The WWAN slot is m.2 NOT mSATA.  mSATA has not been used in Lenovo products for several generations.
 
Z.

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RELEVANCY SCORE 61.2

I just purchased my Lenovo Yoga 260 Thinkpad and turned it on for the first time today. It initially walked me through the set up, wherein I picked my language and time zone, and then entered my email and chose my home wifi, then set up the fingerprint recognition. Next step I believe it said it was going to restart and then it went to the blue screen with the "Just a moment" message. That was abut 3 hrs ago. It went to sleep with that screen on and when I woke it up, that screen is still on. I turned the computer off and on again and still that screen is on. This is a BRAND NEW COMPUTER. I have terrible luck with computers and am not very computer savvy.  Is there a Lenovo Help phone # to call? I can't find one on this site... What do I do next?

A:Lenovo Yoga 260 Thinkpad BRAND NEW frozen on blue screeen

Hi MS12, 
 
Welcome to the Community Forums.
 
Aside from allowing the battery to fully drain and go off on its own to have a fresh start since it is a new computer, it would be better calling in technical support at 800-426-7378 24 hours/day 7 days/week.
 
It would seem to have more of a Windows update issue here but do call them to best provide you immediate options to try.
 
Hope this help answer your query.
 
Regards

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RELEVANCY SCORE 61.2

I just purchased my Lenovo Yoga 260 Thinkpad and turned it on for the first time today. It initially walked me through the set up, wherein I picked my language and time zone, and then entered my email and chose my home wifi, then set up the fingerprint recognition. Next step I believe it said it was going to restart and then it went to the blue screen with the "Just a moment" message. That was abut 3 hrs ago. It went to sleep with that screen on and when I woke it up, that screen is still on. I turned the computer off and on again and still that screen is on. This is a BRAND NEW COMPUTER. I have terrible luck with computers and am not very computer savvy.  Is there a Lenovo Help phone # to call? I can't find one on this site... What do I do next?

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RELEVANCY SCORE 60.8

When I write something in Word, the pen starts lagging. The option 'pen' turns off and instead of writing it starts scrolling. I can't write longer than 3 seconds. I don't have this problem with other apps, only with Word.

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RELEVANCY SCORE 60.8

Hello, After the windows 10 updated,the sound isn't working anymore. The "Realtek" driver disappeared and now I am using Conexant Smart Audio. I have updated the driver on Device Manager, I have disabled the enhancements,also I have uninstalled and install the drivers again..basically I have tried anything found on Microsoft and Lenovo community .. I don't know what to do anymore?Any ideas? Thanks

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RELEVANCY SCORE 60.8

Hi there, I have observed, that the Yoga X380 speeds down if the display is folded (working in tablet mode). A compilation of a C++ project needs in normal Laptop case (Keyboard usable) 29 seconds and all 8 logical processors are working with 100%.The same compilation in folded case (Yoga stands on the keyboard) needs 1 Minute 48 seconds. The 8 logical processors are working only with max 47%. Can someone explain me this?  Best regards Timo  

A:Yoga X380 speeds down if it is folded

Hi Tien1602!
 
Welcome to the community forums.
 
Could you try to access the BIOS and find the setting to disable DPTF and disable it. Once you're done save and exit in the BIOS and check if the issue remains.
 
Let us know how it goes.

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RELEVANCY SCORE 60.8

Hi there, I have observed, that the Yoga X380 speeds down if the display is folded (working in tablet mode). A compilation of a C++ project needs in normal Laptop case (Keyboard usable) 29 seconds and all 8 logical processors are working with 100%.The same compilation in folded case (Yoga stands on the keyboard) needs 1 Minute 48 seconds. The 8 logical processors are working only with max 47%. Can someone explain me this?  Best regards Timo  

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RELEVANCY SCORE 60.8

My new X380 Yoga does not start at all- when hooking on the power the LED light was first orange and now white (assuming it has been charged)- when hooking on the power the red LED light (in the i in Thinkpad logo) on the screen cover lights up. The red LED light on the keyboard doesn't do anything.- Computer doesn't make any sound, no fan, nothing. Tried:- pressing it 5, 10 , 30 seconds, nothing happens.- pressing reset on the bottom (with paperclip), nothing happens. Anybody any ideas, or was it just dead on arrival?  

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RELEVANCY SCORE 60.4

Hi Lenovo community, I recently purchased an X380 Yoga, and while testing the pen using the latest Wintab Utility drivers (7.5.2.24) I find that one out of approximately every 30 strokes is not registered, particularly when I'm writing or drawing quickly.  Worse yet, every few minutes or so the pen stops making strokes altogether for about 10 seconds, and pressing the pen down during this time leads to a fat, laggy stroke appearing randomly on the other side of the screen.  This happens regardless of whether my palm is touching the screen, and can be reproduced in laptop or tablet orientation.  It also happens both with the pen that comes with the laptop and with my Wacom Bamboo Ink. Weirdly, installing the old Wacom Feel drivers on the laptop corrects the problem - I don't encounter any missing or vectoring strokes.  But of course that driver isn't compatible with Lenovo Pen Settings, so I can't change the pressure or map the buttons.  This leads me to think this is a driver issue, but one I can't see a solution to. Has anyone else encountered this problem?  Does Lenovo support know about it?  I'd like to try rolling back to an earlier X380 Wacom driver, but can't find them online - can I just use the Thinkpad 370 Yoga drivers instead? Thanks for the help!

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RELEVANCY SCORE 60.4

Hello my fellow ThinkPad friends, I know that there are already a couple of threads out there concerning high battery drain when the device is completely shut down, but none for the X380 Yoga yet. In some cases (E-Series ThinkPads), a BIOS-Update was released to solve the problem. I would kindly like to ask the Lenovo team to try and figure out whether the same can be accomplished for the X380 Yoga.  When my device is shut down, it usually drains 10-15% a day, which cannot be a regular thing. Of course, I have tried all the usual stuff: - Windows Quick Start is off - USB-power when off is off- Wake-On-LAN or USB-C is off- BIOS updated to R0SET29W 1.13 If you have any other ideas, feel free to post them. Otherwise, I would really appreciate for a BIOS update that might adress the issue. It is kind of annoying charging your device for the weekend knowing that by the next day, you will already have lost 1 to 2 hours of runtime. Best wishes,Manuel  

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RELEVANCY SCORE 60.4

Hello , I  need part number to order      ThinkPad Ultra Dock ( not the USB C dock )  for ThinkPad Yoga X380 - 20LJS15L1Z . Thank You 

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RELEVANCY SCORE 60.4

I want to customed the X380 Yoga as below: Processor : 8th Generation Intel® Core? i7-8550U Processor (1.80GHz, up to 4.0GHz with Turbo Boost, 8MB Cache)Operating System : Windows 10 Home 64Operating System Language : Windows 10 Home 64 EnglishDisplay : 13.3" FHD (1920 x 1080) IPS anti-reflective anti-smudge multi-touchMemory : 8 GB DDR4 2400MHzGraphic Card : Integrated Intel® UHD Graphics 620Body Color : BlackCamera : 720p HD camera with microphoneKeyboard : Backlit Keyboard - US EnglishFingerprint Reader : Fingerprint ReaderPointing Device : Fingerprint Reader, No NFC, BlackThinkPad Pen : ThinkPad Pen Pro (Garaged)Security Chip : Hardware dTPMTPM Setting : Hardware dTPM2.0 EnabledHard Drive : 128GB Solid State Drive, SATA3, 2.5"Battery : 4 cell Li-Ion 51WhPower Cord : 65W AC Adapter (2pin) - USB Type CWireless : Intel Dual Band 8265 Wireless AC (2 x 2) & Bluetooth 4.1 with vProDisplay Panel : 13.3" FHD (1920x1080), IPS, 300nit, Touch, Black, WLAN, Camera & MicBase : Intel UHD Graphics 620Language Pack : Publication - EnglishPackaging : Standard Economy PackagingWarranty : 1 Year Depot or Carry-inMy question is: (1)  is it possible for me to upgrade hard driver to Pci-e SSD pivately?  I have a spared SSD Pci-e, and I want to see if it can be used.   (2) is the 8G memory a 4G+4G  or a single 8G?  Thanks. &n... Read more

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RELEVANCY SCORE 60.4

I'm trying to see how to charge the x380 Yoga through the Ultra Dock we have just purchased. It seems like i need to have BOTH the DOC and a seperate charger connected - is this really true? Thanks for your help in explaining this. p.s. you can't do a Network boot through the ultra dock either, for that you need to seperate mini network cable. 

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RELEVANCY SCORE 60.4

Hi my Lenovo X380 yoga freezes intermittently while working , Its very disturbing and terrible experience. Tried updating to the latest Graphics driver but the issue persists, during freeze the CPU performance will spike and screekching sound will come !! tried updating all drivers from the lenovo site but no help . enen tried the latest graphics driver from intel website.. Struggling with this for almost a month now.

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RELEVANCY SCORE 60.4

I'm trying to see how to charge the x380 Yoga through the Ultra Dock we have just purchased. It seems like i need to have BOTH the DOC and a seperate charger connected - is this really true? Thanks for your help in explaining this. p.s. you can't do a Network boot through the ultra dock either, for that you need to seperate mini network cable. 

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