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XP Black Screen - no boot option work after error: "WINLOGON.EXE - Bad Image"

Q: XP Black Screen - no boot option work after error: "WINLOGON.EXE - Bad Image"

After browsing through many of the threads here I have decided to post my own as I am unable to come to any conclusions.

MSI, Pentium 4 1.9GHz, 2x60 GB HD (Maxtor ???), 2x256MD DDR-266

It wonīt boot at all - none of the F8 boot options work, which I have tried several times after recieving the following error:

Dialog Box Heading: WINLOGON.EXE - Bad Image
Message (not exactly): c:\windows\WnSxS\xxxxxxxxxWindows.Common.Controlsxxxxxxxxxxxx - bad image

I have used the Recovery Console to browse around a bit to see if I can trace what happened, find suspisious files, looking at *.log files etc. Nothing.

All attempts to boot (all boot options) result in the same situation: the regular WinXP load screen appears, then it turns black, mouse appears and there I sit waiting for the login screen. I am still able to move mouse, but no other actions have any effect.

I have had the machine for 2 years and never had any serious issues and I have kept drivers and Xp updated (except I havenīt installed SP2 yet).

Thanks for anything that might help.

PS! Reinstall is not an option (yet)


Preferred Solution: XP Black Screen - no boot option work after error: "WINLOGON.EXE - Bad Image"

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: XP Black Screen - no boot option work after error: "WINLOGON.EXE - Bad Image"

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I am building an OS image using Windows ICD tool with option "Production Media".
I am using the Windows 10 EnterpriseS OEM Technical preview(install.wim) to build the customized image.
I have installed ADK 10.0.26624.
I have tried a couple of times to build the image but still no luck.
I always get the below error.
In log file ICD.log, the error is as reported:
12/9/2016 10:14:05 AM Info Project 'C:\ICDImage\projectlocation\Project_4.icdproj.xml' created successfully
12/9/2016 10:14:10 AM Info Start Imaging Build for Project: Project_4
12/9/2016 10:14:34 AM Info InitializeDism: Dism session initialized.
12/9/2016 10:14:34 AM Info CloseDismSession: Dism session closed.
12/9/2016 10:14:34 AM Info Exporting customizations as a Provisioning Package to 'C:\Users\H211846\AppData\Local\Temp\ICD_20161209-101434-105_1292_974762767'
12/9/2016 10:14:34 AM Info Adding runtime settings to Provisioning Package
12/9/2016 10:14:34 AM Info CreateTempDirectory: Create directory: C:\Users\H211846\AppData\Local\Temp\ICD_20161209-101434-131_1292_1393918804
12/9/2016 10:14:34 AM Info Adding deployment settings to Provisioning Package
12/9/2016 10:14:34 AM Info Adding file assets to Provisioning Package
12/9/2016 10:14:34 AM Info CopyFile: File 'C:\Users\H211846\AppData\Local\Temp\ICD_Customizations.cat' exist and called with overwrite
12/9/2016 10:14:34 AM Info CopyFile: Source path: C:\Users\H211846\AppData\Local\Temp\ICD_20161209-101434-215_1292_855275159.cat, Targ... Read more

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I am trying to rebuild by search index because my computer won't let me arrange items using the "Arrange By" option... However, when I try and load my indexing options to rebuild the index it will sit there and say "Waiting to receive indexing status". If I click the "Advanced" button it will freeze... I also receive an icon and loading display problem SEE PIC#1. Also when I click on "My Computer" it sometimes will sit there searching and it won't load. SEE PIC#2

I have tried the following:
1. Restarting the "Windows Search" service multiple times at different boots.
2. Deleting the files contained in the folder "C:\Windows\System32\config\TxR\". http://support.microsoft.com/kb/2484025
3. Stopping the "Windows Search" service then I opened up "regedit". I went to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSearch, SetupCompletedSuccessfully" I changed the value from a 0 to a 1. Then I rebooted my PC. I then went back to the same key and changed it back to a 0 and rebooted my PC again.
4. Turning the "indexing service" on and off from the "Turn Windows Features on or off" menu.
5. Microsoft Fixit Indexing Troubleshooter
6. Sfc /scannow
7. Tried this hotfix http://support.microsoft.com/kb/977380
8. Tried another user account and creating a new user account
9. Tried resetting folder view to "defaults" http://www.sevenforums.com/tutorials/15692-... Read more

A:"My Computer" won't load, Disappearing Icons, & "Arrange By" option won't work. Help?

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Hi all
Previously the  "Save Picture"  box would put a web generated title in the box and automatically selected JPEG.  Now the title box reads "untitled" and the only file options offered are "png" & "bmp" 

Please note that a similar post has appeared, but the solution did not match the fault.  I'm seeking to restore the automatic response to save picture, that might have been upset by antivirus clean-up programme.

Thank youin advance for considering my problem

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I am new here. At first a happy new year to everybody.

Yesterday I bought the boxed version of True Image 7.0 and installed it. During the installing I also made boot disks as well as as a boot cd, both in the "complete" version. After that I tried to boot from the disks and also from the cd (of course changed the bios to boot from cdrom). Both didn't work ! My computer booted and I did get the start screen from Acronis but after that it said: "Loading Acronis, please wait" , with the disks as well as with the cd. After that nothing happened anymore, even after 10 minutes.
I made a new boot cd but this time a "safe" version and that DID work. I assume however that, because there are no usb drivers etc. included, you can't use it with an external usb drive or so.
Does anyone here have the same experience or a clue to solve it ? I already emailed Acronis, but didn't get a reply yet (probably because it's New Year ?)
Thanks in advance.


A:"Complete" version of boot cd in True Image 7.0 doesn't work.

No idea, but this is clearly something that Acronis chould be able to sort out.

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few weeks ago I deleted macrium and replaced with pc's own backup option

A:how do i remove "macrium" option from boot screen?

A quick diagram for you:

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Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Sai Kiran Katuri.

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When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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I have a HP Pavilion notebook. A bit older I think. It had built in windows Vista Home Premium. Somehow my hard disk crashed and I bought a new one. I installed windows 7 ultimate 32 bit and updated to service pack 1. I made a system image using windows default recovery console. Everything was fine. But today I needed to restore my computer to a previous restore point. Every time I press F8 to get to the advanced boot option I see everything is okay except the "repair your computer" option. Somehow the "repair your computer" option disappeared. I tried ctrl+F11 button and the F11 button too. F11 button worked for my previous vista home premium but for Win-7 it's the F8 key. Can anyone help me with this please? How may I get the "repair your computer" option back? Is there any way to edit advanced to boot option to get that option back? I would be needing it in case of system image recovery. Please I don't want to reinstall the O/S once again. Please somebody help me.

A:Advanced boot option doesn't show the option "repair your computer"!

On my clean OS install, the "repair your computer" option also does not appear in the F8 Advanced Boot Options list.
The option does appear on my ACER PC.

You can access this option by booting from a System Repair CD/DVD. A system repair CD is a must have.

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Please would someone help me to regain control of my PC?
Windows 7, but I get a bad image error on all start up apps, and when I try to start any program except Chrome browser. I have also found a file in users called wangjihua, which I cannot delete, even in safe mode.
I've tried many antivirus and anti malware to no avail, mostly from a previous resolved similar issue solved by Broni Malware Annihilator

A:Bad Image error upon boot and opening programs, and an unknown new user, "wangjihua"?

Ok, now I've got my two text logs from FRST, here is the first one, part 1;

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:13-08-2015
Ran by Peter (administrator) on PETER-PC-W7-64 (13-08-2015 19:09:35)
Running from C:\Users\Peter\Desktop
Loaded Profiles: Peter (Available Profiles: Peter)
Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IBM Corp.) C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedul2.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\CDP\afcdpsrv.exe
(Acronis) C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
(Microsoft Corporation) C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
(ASUSTeK Computer Inc.) C:\Program... Read more

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Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

A:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

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Dear everybody,

I have a Asus G73JW laptop with 2 x 500gb HDD, both has two partitions;
Win7 ultimate; 64 bit;
Nvidia geforce GTX460M, 1,5gb;
CPU: :Intel Core i7 - 740QM, 1,73 GHz; Ram = 8GB;
EAX advanced HD 5.0; THX trustudio
Security: AVG antivirus with windows firewall on at all times.
This laptop has not been the same since my wife, accidentally opened a zip file which was attached to an e-mail. I reinstalled windows [ must admit I did not format the windows partition, before installing it ]. I restarted after each and every installation of the different drivers. I got the 1st BSOD whilst installing Nvidia drivers. After this I started getting random BSOD on shut down and start up. I uninstalled the Nvidia driver and restarted the laptop and noticed that it installed an older driver for Nvidia. It was okay for a couple of days , but then I got a BSOD boot loop, I then did a MBR repair which seemed to work for a couple of weeks. This past weekend my wife and I was on sites advertising cars that are for sale and used google maps to get to the different dealers. The laptop's power cable disconnected by accident, battery went flat during the night and when I restarted it , it initially showed a BSOD, restarted and since then I get this black screen of death. The Asus logo does not even come up, the keyboard lights come on and you can hear the HDD running and later the DVD drive, but nothing else happens. I cannot get into the BIOS [ F2 is suppose to get you into it, but ... Read more

A:BSOD turned into "Black screen of death" -cannot boot into BIOS.


Firstly keep your wife off the machine

Try this (It may or may not work):

Shutdown the computer and remove power lead, take out the battery and press the
power button for 40-45 seconds then reattach the battery and plug in the power cord.

Does the laptop boot now?



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This problem started just last night and I've gone through a series of possibilities, and I'm pretty sure I've ruled out it being the Video Card, at this point I'm assuming it is the Hard Drive, but I wanted to get an opinion that has actual value rather than my own >.<

Last night I shut down my computer via start menu and went to turn it back on and when I did the screen went blank/black after the "boot menu" (not 100% sure what that menu is called, its where its kind of blue (i have an hp) and you can hit Esc, F9, F10, F11). After that happened I figured oh well maybe it just loaded wrong, so I shut it off, now when I hit the power button, rather than having to hold it down, I just press it once even lightly and it just shuts down completely. Normally when you hit it you have to hold it down to shut it down completely (or so I think).

Now I'm currently using an 'Nvidia GeForce GTX 260' video card, I swapped that out with a working one which was an 'Nvidia GeForce GT 520', not 100% sure if the 2 were compatible or not, but it fit and everything ok. Computer still did the same thing with the other video card. I didn't try the current one (in the broken computer) in the working computer, to rule it out completely. I just assuming that was the cast, besides it wouldn't fit in the other computer, or didn't have some of the cords.

Which is why I came to the assumption it is the Hard Drive, A; (as... Read more

A:Problem with computer going to black/blank screen after "Boot Menu"

See if you can boot off something like Hiren's Boot CD and then run a hard drive diagnostic tool.

That will rule in or out a hard drive problem. It could be that your Windows system files got corrupted and maybe you could fix by doing a repair of Windows from a Windows 7 dvd.

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Help, please!

I turned on my computer and got a black screen with the message: ?Reboot and Select proper boot device or insert boot media in selected boot device and press a key?

I had no prior warning or problems with my computer.

I hit F1 for the setup menu and there is no hard drive listed under channel devices on the main Tab! It says [None] for First and Second Channel Device 0 and 1. The CD and DVD drives are listed under Channel Device 0 and 1. For Installed Memory it says ?1024 MB/PC2-3200 and Memory Bank 0 and 2 show 512 MB/DDR2 SDRAM. Core Version says 08.00.10 and BIOS Revision says 3.18 2/16/05.

Under Advanced tab, it lists CPU type as Intel Pentium 4 CPU 3.00GHz with HT Technology and it lists the CPU Speed and Cache RAM.

If I go to advanced under Boot Device Priority, hard drive group is listed but has parentheses around it. To the right, it says that means the device has been disabled in the corresponding type menu, but I don?t see it anywhere as disabled.

I bought this tower several months ago used and it has no warranty. There was no boot cd with it.

The really scary thing is that I cannot get into safe mode or system recovery. It just goes back to the black screen with the message when I press F8 or F10!

Can anyone help with any suggestions other than buying another hard drive? I am on Social Security and it was a real hardship to buy the last one. It is a HP Paviliona1023c. I have Windows XP Home SP3.

I will probably hav... Read more

A:black screen with "Reboot and Select proper boot device....."

In the bios setup menu, do you have the hard drives set to IDE mode?

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I have a no-activation volume license version of XP Pro. My friend used this exact CD (burned from an ISO) to upgrade one of his computers from winME to XP. I have gone through hell with it. Long story short, the installation goes fine, and when its all done, on the first boot, I see the black "Loading Windows XP" screen that usually appears for a very short time. The progress bar moves about halfway across (actually not a bar, its just 3 blue blobs, but it works the same way), the 3 lights on my keyboard (numlock, capslock, scrollock) flash, and it hangs. I can then turn numlock on and off, but not capslock or scrollock. Ctrl-alt-delete doesn't work. I can boot into safe mode. I have tried reinstalling it, even gone to the point of reformatting my drive. Still no go. I KNOW that XP will work on this machine, as I ran a beta of it hitch-free for 15 days (until I had to activate. My machine is more than powerful enough. Any help would be appreciated. Thanks!

A:XP Boot Hang... at black screen "Loading Windows XP"

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I need help and suggestions on what to do with this black screen crisis. Mine is a little different that others. so sorry if this is a repeated thread. ive looked everywhere, and no one has the issue when they have dual boot.

laptop description:
I have dual boot on my laptop with windows 7 ultimate 32 bit and windows 7 home premium 64 bit. the home premium came pre installed on the laptop and the ultimate version i installed later dual boot (i needed some capabilities that home premium doesn't have).

Problem: I cannot see anything on my screen after windows logo while booting up my laptop bcz of the black screen after the windows logo. When i boot into WINDOWS 7 HOME PREMIUM. i hear windows logon screen notification noise but see nothing! oddly enough even my built in webcam logs me in with VeriFace software with my face, passwordless! ALSO my laptop boots fine with windows 7 ultimate and i can see everything, and it works great! i need the other version to WORK cause my life is in that other version of windows. i cannot factory restore!!!

What i have tried: the keyboard is also unresponsive, bcz i held down a bunch of keys to see if it makes the beep noise. I closed the laptop lid to see if it goes into hibernation and waited 3 mins to see if it still does, so that when i open it i can see everything (it has worked before). nothing. i rebooted a bunch of times even with a second screen attached, tried to guess switch into projector mode with my function key and switch s... Read more

A:Lenovo Ideapad Y560 "black screen in boot up after windows 7 logo"

Sounds like a corrupted file system, so try running chkdsk.

How to run System File Checker (SFC) or chkdsk from the Recovery ConsoleBoot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run SFC or chkdskIf you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above).

Let either run to completion undisturbed.

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Windows 7, after "Starting Windows" stops with a black screen and mouse cursor.

1. I turned on my desktop PC after more than 3 weeks of non use, it was in its package/box. It booted nicely to the desktop but suddenly showed a BSOD and turned off. I turned it on again and it showed a message saying the processor is overheated, so I turned it off, removed the processor to check if there's enough thermal compound. Thermal compound was OK, but the processor was a bit shaky, not well fitted, so I replaced the processor correctly and then powered it on.

2. It detected the change I made and asked what system settings it should load, I chose the default CPU settings, in a haste. I didn't read that message well, unfortunately. It showed the error message that Windows wasn't shutdown properly, I chose to load Windows normally. Chkdsk did a disk check, disk passed and it started "Replacing invalid security ID with default security ID". It then started booting; "Starting Windows" and the next screen was just a blank/black screen with the mouse cursor. It's stopped here for hours. I searched for solutions online and tried almost everything I could think of; Repair with Windows installer, bootrec /fixmbr, bootrec /fixboot, marking the disk active, etc. No success! I cannot boot in any mode!

3. In an attempt to copy my files off the disk, I tried Ubuntu and even installed a new Windows 7 on an unallocated partition on the same disk. The disk was not... Read more

A:Boot: "Starting Windows" then stops with black screen & active cursor

Thee first attempt should be a total dismantle and re-seat ... and then follow it:
Troubleshooting Windows 7 Failure to Start

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Recently my computer has been very slow in logging in and shutting down. Also my computer has been freezing for atleast 20 seconds or more until I have to just shut it down. I also found last night that my Malawarebytes scanner found this "Rogue Installer" which I deleted. My computer is still running slow to shutdown so I'm not sure if this program is still in. Actually, for a few months I had been having some trouble(intrusions) with some type of virus.

Today, I wanted to try to clean the computer on Safe mode. I tried numerous of times by clicking fast or holding down the f8 key for safemode but nothing happens.

My second option was mscongfig box but I found there was no "BOOT. INI" option. I'm not sure if there is a way to restore this option? If not, is there an easier option to generate safemode? Thanks

A:No "BOOT INI." Option in "msconfig" for Safemode

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Great board you have here. I could use a little advice and will try to describe my issue clearly. I have a PC about three years old or so with K7S5A mobo(not sure on rev number) with AMD 1900+ processor and a gig of ddr ram. Yesterday out of nowhere when I turned on the system it started powering up (i.e. you could see led lights on hd, cd and cdrw as well as hear fans) the nothing. It did not make it to the first "beep" and monitor went into powersaving mode. I threw in a music cd several times after this to see if it was just monitor or vid card but no music. Since it didnt make it to first beep I am thinking it didnt boot up and is beyond a video issue.

I took off the cover and blew out good with air etc....The pc booted up. Now the pc will run for hours at times or other time may not boot or may boot and then just quicly die to the aforementioned condition. I also ran the MS supplied memtest boot diagnostic which indicated no memory issues.

The powersupply is only a month or so old and when this issue occurs there is actual power as again I see the led and can even open the cd.

Last thing I can think of to mention is that for the life of the pc I have had an occasional checksum error during bootup that then requires me to go in an reset values in the bios ........has happened since I bought it and never been an issue beyond a pain in the ****.

Any advice appreciated. I am guessing I must have either a cpu or mobo issue but I am far from a hardwa... Read more

A:Boot up and random "black screen" issues

I will add a few more facts. The OS is Win98(lol I know i need to upgrade.

The condition can occur either with pc cold ( first thing in morning) or may happen after its been running four hours which would lead me to believe its not temp related.

When I originally took covers off to check problems wiggling the cpu fan made the pc shutdown although the fan was running

The fan is running when the condition occurs

The power supply is a few months old and worked fine. It is a 400W Works ps

I have made no changes to system or software.

The power supply is the third one in four years..

jUst random facts but thought they might help someone hlp me

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Attempted to run chkdsk after Windows Update failed. When I restarted computer to run chkdsk, I got the black screen with the flashing "_". No pointer, if I push crtl, alt, delete, it just attempts to reboot. No other key does anything. I have removed the battery, unplugged the computer, but still get the same results. I am unable to get any boot options when pressing F8. Unable to boot from Repair disk, either. Ran diagnostics in F12, which showed all fine. What should I do next? I have no way of getting to any of my desktop.

A:Windows won't boot,flashing "_" black screen

It sounds like your hard drive is failing or has failed.

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I'm trying to fix my brother's computer after he opened a trojan attached to an email. The email was the one saying your credit card had been charged for airline tickets.

The computer is a Dell Dimension 3100 running Windows XP SP2.

The first problem is that after normal login there is a blue screen with a yellow window in the window with the message

"Warning! Spyware detected on your computer! Install an antivirus or spyware remover to clean your computer."

There are no icons visible. The only action I can perform is CTL-ALT-DEL to bring up the Windows Task Manager. I told my brother to start in Safe Mode from which he scanned the computer using AVG Free Edition which was installed before the infection. This did not fix the problem.

Starting Safe Mode I now get a black screen with Safe Mode in the corners and the operating system name at top. The blue login screen then comes up with Administrator and my brothers account. I click on Administrator and I get the same black screen as before with Safe Mode in the corners and the writing at top. My brothers account does the same. There are no icons or Start button visible.

Again, the only program I can bring up is the Windows Task Manager. Using that, I managed to install and run SmitfraudFix which was given as a solution to "Spyware detected" screen. After rebooting this did not fix the problem. I also installed SpyHunter 3.5.11 which found Zlob.Trojan, Rogue.AntivirusXP 2008 plus some other ... Read more

A:Safe Mode "Black Screen" and "Spyware detected" screen

Anyone want to answer this?

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Hey guys, I think I have messed this up quite a bit! But here goes from the beginning! I had linux and windows on dual boot with grub as the bootloader. I then as a complete pillock decided to get rid of ubuntu by formatting/deleting that partition from within windows . Now next time I restarted my computer I got a black screen saying Grub no partition found (OWTTE). I then instead of reaching for the windows CD straightaway tried Rescatux. And tried to use it to restore windows MBR. (I basically did this Restore Windows MBR - YouTube) . And after that upon starting my laptop I now just get a blank screen with "MBR 1:_" and a flashing cursor (but i cant type anything).
I then tried the windows usb. When I click repair my computer it came up saying repair and restart or something and I agreed. Now when I restarted it still said "MBR 1" however when consequently booted from the usb it this time booted me into my windows installation. So I can only get in with this USB in!
Once in I also noticed that there is a new partition called "Local Disk "
It contains two folders "Recovery and SOURCES"
I have since made another windows USB (my other one is my key into the system!)
however when I get it to search for existing installations it can't find one!

Sorry for the long explanation. But I am at my end here, I really dont know what else to do!
Thank you so much for all your help!

A:Upon boot I get a flashing Black screen which says "MBR 1: _"

Exactly that's why it is repeatedly advised to not install Linux in the same HDD with windows.

Can you post a screenshot of your maximized disk management window and the msconfig window's boot tab ?

It is to check if GRUB is still there as a partition, say swap, and which partition is active .

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a week ago i began having slow down issues with my computer after updating, i soon realized that the antivirus software i was using had updated but was not scanning properly(comodo). i took the slow down as a sign that my computer may had virus's running a mok in it so i began to pull what files i could safely off, since i had not done so for that months work. i was able to only use the computer at "half speed or slower" in safe mode, since booting in anything other than would cause it to stall up and just show my desktop and a frozen taskbar.

after being able to recover most of my simple picture data, i went onto larger video files and soon found that i could not get passed (approx) the 15-20% download before receiving a error code 0x8007045D. my computer issues then began to worsen.

it got to the present point that upon booting up, i would recieve the "toshiba" window, then a _ that would blink for a few then resize to a smaller _ and then blank screen

i cannot even trigger the "safe mode" boot up menu it seems. i have ran a memory diagnostic by hitting the f9 button(or any button it seemed other than f2 or f12) which would run through both parts of the test and get to 99% of 2 of 2 and then seem to stall for 15-20 min then go blank.

i have just recently been able to make a disc using a friends toshiba that also runs windows 64 bit like mine, and upon the first time putting the disc in, i got the "click any button to boot from disc..... Read more

A:black "blank" screen upon boot up

try the following and see if you are able to boot from the CD/DVD again:
Note: backup any files if you are using a RAID controller of any kind.
1. Go into your BIOS and load default settings to clear the CMOS memory (this will reset your RAID configuration resulting in loss of data, so if you have RAID and want to proceed from step 3, that is fine).
2. Save Settings and exit the BIOS.
3. Shut down and turn off the computer.
4. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
5. Hold down the power button for 30 seconds to clear the software connections between the BIOS and hardware and clear any corruption in the temporary memory.
6. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall.
7. Turn it on to reinitialize the software connections between the BIOS and hardware.

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Hi, i'm trying to fix someone comp. can't F8, after the toshiba logo, the black screen appear.

I booted UBDC4win, went to command line to chkdsk/sfc snannow but couldn't. this is what i get : the disk structure is corrupted and unreadable
then, i booted hiren bootcd and opened gparted. I right clicked on the windows/boot and clicked information, this is what i get :


A:can't boot, black screen with "_" flashing

I would suggest running the manufacturer diagnostics on the hard drive.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

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When I select print, in Internet Explorer, using the Image toolbar, nothing
happens. I get the same result if I right click an image and select "print
picture". Printing is fine using any other method. I can even highlight the
picture in the web page and then select Print > Selection and that prints

Please help.

Thanks in advance.

A:Image Toolbar "print picture" option not working

what version of ie do you ahve?

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I have a computer that is dual booted with windows 7 and windows 10. My windows 7 operating system is very slow and malfunctioning. But I have an old system image backup when my windows was healthy and fast. So I want to restore Windows 7 from this image. But I don't want to format and damage Windows 10 that I installed recently. So here is my question: I saw an option to exclude disks for not restoring or formatting specific disks from restoring. So will this option work for bootable disks so that my windows 10 drive remains unchanged? Can anyone answer me if anyoneknow or has done this restore before? Thank you.

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I've got a weird problem here to report. I'm on a Lenovo N200 laptop running Windows 7 x64. Around half the time, the computer will boot up with the trackpad not responding. During times when this happens, I can look into the device manager and see a "code 10" ("device cannot start") for the trackpad. Restarting the computer fixes the problem.

I've had the problem once or twice over the last few years, but just a few weeks ago, it started happening very regularly (+/- 50% of all startup attempts). I can't recall making any notable changes to the system lately that could cause something like this. When the problem first started, it also affected the display adapter (Windows would start with an extremely low resolution and the graphic card would show a similar fault in the device manager, in addition to the trackpad problem described here), but this has since stopped.

I have tried updating the driver for the trackpad to a newer version, but the problem persists.

Hardware faults were considered, but I was able to successfully boot the computer from a WinPE CD five times in a row with no issues, so it would seem like this is less likely to be a hardware bug.

Any ideas as to where to go from here? I don't want to have to reinstall an otherwise clean and functional operating system for something this trivial.

A:Trackpad doesn't work, gives error "code 10" on every other boot

Hi, try using this to check the temps HWMONITOR | Softwares | CPUID
Temps can play havoc with laptops.
Cleaning the fan and air vents with a can of compressed air might clear away ant dust or debris, which could cause temps to rise.

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Hi guys, thanks ahead of time first off. This is odd, just tonight I got on Google Image Search and noticed that after showing all the thumbnails, once a thumbnail is clicked upon, it takes me right to the page without ever showing that 1 inch deep tab at the top it usually would stating "View Image in Full Size" and image my be copyrighted etc.... I have never seen this before. I rebooted the comp and it still does the same thing. I used system restore to a week ago and that solved the problem bringing the bar back LoL....but I had to undo it as the resotre caused a problem with my McAfee Antivirus! Arghhh....
Is this a simple settings thing I can fix? I am curious if it's a Google thing or an Internet Explorer 7 thing... I have Windows XP and its a Dell computer. On our other older computer it comes up normal with the bar as it always would on this one. I am not terrible computer literate but try my best. You guys always help out, so I appreciate this very much.

Thanks a ton again,


A:Solved: Bizzare...Google Image Search no longer shows option "View Full Size"...

Well I spoke too soon....I apologize, I was going to delete this post but figured I would add what fixed it. I went to Yahoo and did an image search, and found that it gives you the "Full Size" option just like Google does. Then I shut the browser and fired up Google to mess with it more and Low and Behold it worked fine....what the heck LoL! Oh well it's fixed!

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Hi, I've been experiencing some rather annoying crashes recently on my Dell laptop, the error window upon reloading says it was a blue screen error, though when it crashes the screen just goes black as if receiving no power, before the laptop shuts itself down a short while later. I'm not positive it's not a hardware fault, but I've gone through the usual means of checking for problems, though not yet reinstalled windows, and so far it is somewhat beyond me. Being out of warranty I'd like to know if this is a hardware fault or software/windows.

A:"BSOD" Error, but screen just goes black.

McAfee is a frequent cause of BSOD's.
I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!


Microsoft Security Essentials - Free Antivirus for Windows

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i recently contracted a virus that does the above mentioned things. i have hijack this, prevx, and wintasks. i also have just downloaded norton 2007. can anyone help me fix my ailing computer?


A:Task manager disabled, no "run" option, no "turn off" option

oh, i am running win xp sp 2, have a dell dimension 2350, and have already deleted viewpoint manager, but i'm still stuck.


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First things first, thanks to all who can help.....

I need to programmatically make some adjustments to the Internet Explorer security settings. Most of these settings I have found but there are a few I have not been able to get a clear exact location for in the registry. I will be using a .BAT file to make
the adjustments on 100+ PCs.

Here is what I am looking for.....

Under the "Internet  Properties" found in control panel, under the "Privacy" tab there is an "Advanced" option button. When I click on it I get an "Advance Privacy Settings" options box. On it are several settings.
The first setting, "Override automatic cookie handling" needs to be checked in order to access the other options. I can do that by adjusting the DWord value of "PrivacyAdvanced" under the "Internet Settings" key in the registry,
"HKCU\Software\Microsoft\Windows\CurrentVersion\Internet settings", to be specific.

What I have not been able to find are the registry entries for the "First-party Cookies" "Accept, Block, or Prompt" options, the "Third-party Cookies" "Accept, Block, or Prompt" options, and the "Always allow
session cookies" check box. Please see picture below....

I have seen references to the following settings as being where those options exist, but nothing that explains ... Read more

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When I try to search something in with the start menu search and I don't find it, I want to try with "search everywhere" and when I click on it, a windows appears telling the following (in this case I tried searching with "search everywhere function")


This file does not have a program associated with it for performing this action. Create an association in Set Associations in control panel

Same happens with every thing I try to search with this function, but I don't know what I should associate with what, maybe that search function with other thing? xD

If you know, please tell me how to solve this.

Thanks for any help

A:"Search everywhere" option when searching in the start menu donsn't work.

hi this may be of help http://www.winvistaclub.com/t19.html

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Whenever I try to open a file with a program such as Winamp, the programs now "arranges the icons" in some funky random arrangement instead of arranging them by name (or by type, or modified) or whichever order I had preset. When I tell it to "arrange icons by" name or whatever other options, it arranges them....until I try to open something else. Then it's back to the funky random arrangement.

This only happens when trying to access a file from a different program. When I access the folder through Windows, it remembers the arrangement perfectly. Any clue as to what's going on here?

Any help is greatly appreciated!

A:"Arrange Icons By" option doesn't work anymore!

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hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

A:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

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A redirect recently downloaded and installed a trojan on my pc which has hijacked my winlogon service and created 2 autorun dll files which are causing random "new tab" popups within firefox.

As far as i'm aware, this is all they do but for peace of mind, obviously want it removing. I've done my best to stop the problem personally and have restored a few registry keys and the like but no matter what i've tried, an AVG scan repeatedly finds the infection.

The 2 offending dll files as according to security task manager are

Below is my hijack this log file, any help you can give is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:10, on 2008-05-28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\W... Read more

A:Hijacked winlogon.exe causing "system error fixer" popups

No longer an issue.

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Okay so I'm running win2k, and when I boot up, it gets to the applying personal preferences part and then I get an error message saying "Visual C++ Runtime Library " and the message is "\??\C:\Windows\System32\winlogon.exe
This application has requested the runtime to terminate it in an unusual way. Please contact the applications' support team for more information."
anyway, if i click okay, the computer reboots. if i just ignore it, it'll get into windows safe mode, but not normal mode. what the heck is going on? here's my hijackthis log.

Logfile of HijackThis v1.97.7
Scan saved at 8:57:31 AM, on 06/02/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [WinFaxAppPortStarter] WFXSNT40.EXE
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\system32\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinTools] C:\Progra... Read more

A:Winlogon.exe error "Program has terminated it in an unusual way", Hijackthis log

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Hello all, am running Win 8.1 Pro x64. Today I noticed that the "Eject" option from the right-click menu doesn't work for either of my 2 CD-Rom drives, nor for a "virtual" drive - I get the same error message on all 3: "An error occured while ejecting [drive]".

Device Manager shows no errors, and I've tried uninstalling the drives and rebooting, but error persists. Can anyone help?

Also, to be clear, it is NOT a physical problem with the drives, as I can open them without a problem through the buttons on the front.

Finally, if for some reason I can't fix this issue, does anyone know of a way to at least just DELETE the "Eject" from the context menu?

A:"Eject" Option Doesn't Work for ANY of My CD-ROM Drives??

Just to try and determine if your context menu is corrupted, you could try and create a shotcut to open/close your CD tray. With that said, there are several freeware programs available to create these shortcuts so I would just google for:

how to create a shortcut to eject cd

Then pick one and try it out. I hve done this before; however, I can't remember which one I used but I think it was NirSoft.

Good luck.

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Hello All,

I just received a brand new computer a few days ago from CyberPower PC. I've attached the specs below.

That being said, I noticed a problem when I was "in a game" and within an hr, the fan revved up, and the computer shut down to black screen (monitor read "no input"). Thinking this was a one-off, I tried again, and the same symptoms persist - after playing for some time, the screen goes blank (no error messages), the fan rev's up, and requires a hard reboot. As an FYI, I paid Cyberpower to OC this computer for me. No error message whatsoever.

Next, during one of the "hard reboots", a message popped up before windows that said the setting were unstable, and that I had to reduce my clock speed down - so I clicked accept (there were no other options to potentially ignore this message).

Here are the steps I've taken to date:
1. Upgrade the MOBO / GPU drivers.
2. Plugged the system directly into the outlet to ensure adequate power (as opposed to power bar).
3. Ensured RAM and GPU was seated properly.
4. Ran MEMTEST - no issues.
5. Ran Prime 95 -> Torture Test -> Blend - Causes a "FATAL ERROR" every time as per below:

"FATAL ERROR: Rounding was 0.5, expected less than 0.4"
"Hardware failure detected - consult stress.txt file"
Torture Test Completed 181 Tests in 2 hrs 57 minutes - 1 error, 0 warnings" .

Each "worker" in this test (I'm assuming for each core) had a di... Read more

A:New Computer - "Black Screen" - Fan "Ramps Up"

Seems like a thermal shutdown to me. When CPU/GPU overheats, the system either reduces their clock in order to cool them down or does a hard shutdown to protect the hardware. You said you OCed your hardware. Make sure that your are running the CPU/GPU at stock clocks and not overcloking them and also make sure the cooling system is working properly (ie, the fans) and air is flowing good. Thanks for reading.

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Show lock screen background picture on sign-in screen option is missing from Windows 10 1903 Version.
I am unable to set sign-in screen same as lock screen


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On a Gateway Notebook, with OS Windows Vista, I am not able to boot Vista w/o getting the "unmountable boot volume" error. I have followed the instructions: boot in Safe Mode (won't work), start up and press F8 to get to recovery menu (doesn't work).....everything tried keeps coming back to the blue screen with "unmountable boot volume". The last two ops I did on the computer before getting this error was: first, I increased the paging file size...second, I downloaded the Windows Office Home and Student 2007 program onto the computer. Everything seemed to be working fine until I turned on the computer the next day. I have researched the prob from my desktop...seems I need another Windows Vista program CD to boot up the OS to find out how to make repairs. That's what I am understanding but is that the best solution? I need help...can I download and burn a OS program safely from the net to use to make the repairs?...am I going to have to buy another Windows Vista OS? Thanks!

A:Blue screen error "unmountable boot volume"

Hi and welcome to TSF please follow the info here response 7

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I visit several sites where there is a sign in required.
They have a box for "always stay signed in"

I check it, but it never works, and I always have to re-sign in.
Same is even true for Google stuff.

Any idea what might be preventing these always stay signed in's ?


A:"Always Stay Signed In" Option Never Seems To Work: Why ?

Well, they want to establish a "cookie" with your Browser which provides the information needed from visit-to-visit. You must somehow have "accept cookies" turned-off or otherwise blocked for specific sites.

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I recently made some hardware adjustments to my pc, which have ended in disaster. Here follows what I did, sorry it's a bit long-winded, please bear with me...!!!

I have a Jetway 600DAP mobo, with on-board sound. I bought some surround sound speakers, but realised that there were not enough sockets to support them, so I reinstalled an old creative soundcard that I had, along with its' software. Problem was that I was still having problems getting the speakers to work, even with it installed, so I removed the card after no success.

After a while, I thought I would have another bash with the soundcard, so I plugged it in and let xp boot up. The system identified the new hardware, and asked if I wanted to install the drivers. I answered "no", and instead thought I would use "System Restore", to reinstall both the drivers and software. Problem was, that when I booted up the system froze!

Now, whenever I boot up, the system runs POST, shows the Xp loading screen, with the blue bar going back and to, but remains like that indefinitely, with no further HDD activity.

If I boot into safe mode the following happens. The safe mode screen appears, with the build no. on top, waits for a bit, and then enters the dreaded blue screen. At this point the system says "KERNAL_DATA_INPAGE_ERROR" and then makes a memory dump, restarts and I'm back to stage one! The same happens if I try and restore the system to last known working point!

Please hel... Read more

A:Solved: "Blue Screen" error, pc will not boot

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Hi everyone.
All my experience is with XP, but my partners windows 7 laptop has this problem and I am stuck. it is a Dell laptop latitude E4300 about 4G ram, no external devices fitted.

Laptop starts to boot, I log in, "welcome" screen comes up but never finishes processing. Harddrive light keeps on pumping endlessly.
I tried to boot in "safe mode" and it stops at exactly the same spot.
I tried to run ?System restore?: I can pick a restore point OK, and it loads it but then gets stuck on ?finishing restore? (similar to the ?welcome screen? thing - it just keeps on processing )
?Start up repair? both from harddrive or dvd both say it cant find anything wrong.
Ran the command prompt. ?Sfc /scannow? it runs ?beginning verification phase of system scan? ? it gets to ?Verification 100%? then displays the line : ?windows resource protection could not perform the requested operation?
Any ideas of where I can go from here? all Ideas welcomed greatfully - she might expire without her laptop

A:stuck on "welcome" screen cant get "sfc /scannow" to work

Welcome to Windows Seven Forums.

Have a look at this Microsoft article: How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

When the system file checker runs it creates a log file, which should help you pinpoint which file couldn't be repaired.

However, if you can't get into Windows you might want to check this tutorial: Startup Repair Infinite Loop Recovery

Did your partner create a set of Dell recovery discs or does she have a Windows 7 DVD?

If all else fails, you may have to re-install Windows.

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I am on a Windows 7 Professional SP1 system, running IE 11 (11.0.9600.19230C0, update version 11.0.101 (4483187).

When I have Internet explorer opened in "kiosk mode" on one monitor and I open a hyperlink from the other monitor it will open the link in a new IE window (non-full screen) .    If I do the same test with IE not in "kiosk mode"
the hyper link will open in the open window/tab. 

I have Internet Options -- Tab settings "Open links from other programs in"  set to "the current tab or window".  

Any ideas would be appreciated.
Thanks - Tim Reisner

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I have read several threads with similar problems and it seems that the "blue screen" of old Windows crashes has been replaced with the "black screen of death". Anyway, I'm trying to get an older HP running. I get the Windows splash screen then the above described "black screen". I get this in "safe mode", also. I'm starting to lean towards the hard drive and will start trying to find out what brand it is and go to their web site and see if they have a utility program to check it. If anyone has any suggestions, they will be appreciated...

It's running Windows XP Home with 128mg of ram; just a basic box, nothing special...Thanks in advance, dm

A:Has the "black screen" replaced the "blue screen"?

do you have the xp disk available?
[128 meg ram for xp is a little light]
post back

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The "Idle-time Full System Scan" in Norton 360 v4 is bogging down my computer constantly, and there is no option to turn it off in "Automatic Tasks".

I contacted Norton and (after several attempts to find someone at Norton who could understand what I just said above and getting "hung-up" on over Norton chat. Inexcusable!!!) I was able to get a hold of a technician who told me that Norton intentionally removed this option "for security reasons, because they didn't want people turning it off".

The problem is, people will then be forced to turn it off by turning off ALL scheduled tasks (under "Settings/Scheduling/Schedule:Manual Schedule") and that is an even worse security problem than the relatively small one that would be created by turning off idle-time full system scanning.

Once the system has completed a full system scan, all files are on-access scanned anyway, so running a full system scan every 3-4 days is rather silly and extremely annoying--especially, because it will continue to try to run every time the system is idle if you cancel it.

A warning urging the user to not turn off idle-time full system scans without fully understanding the risks, and after explaining the risks, would be VERY preferable. Or at least the option to run the full system scans when the system is idle on a certain day of the month/week! The schedule for idle-time full system scans really needs to be separate from other tasks. In fact, t... Read more

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