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Windows 7 Laptop suddenly turns black, then shuts off

Q: Windows 7 Laptop suddenly turns black, then shuts off

Hey everyone,

My laptop, (it's an HP Pavilion dv6 running Windows 7) recently started having this terrible problem. What happens is that I'm doing something totally non computer-intensive when all of a sudden the screen just turns black and a second or two later shuts off. It seems as though if I don't use it for a couple of days, and then boot it up, it doesn't have the problem. But once I turn it off and turn it on again, it happens.

For example, yesterday, after not using it for about two weeks, I had it on for about an hour or two before turning it off on my own. Today, I was on the internet reading an article, and had my virus software (McAfee) running a scan. I thought it was going to be okay, as if it was going to go black and turn off, it would have done so already. But, within 20-30 minutes of it being on, it did just that... it went black and turned off. I turned it on again, curious to see how long it would take to happen this time. I made it to the desktop before it went black and shut off after about 2-3 minutes.

Another thing of interest is that when it is on, it is very slow, much slower than usual. And another thing. A long while back, I had set my desktop so that it would change pictures every 10 minutes. I forgot exactly when this started, but the images don't change anymore. I thought it was just a mild annoyance, but I'm wondering if it's a symptom of the overall issue?

A couple other things: I had some system restore points before, but when I checked yesterday, it said I didn't have any. And, sometimes, a window comes up before my laptop goes black and shuts off, but I don't have time to even see what it says.

What in the world is going on? Is it a virus, trojan, spyware, etc? Or something related to the hardware going faulty? I do know that the battery died a long time ago, so the only way I keep the computer on is plugging it in. The moment it's unplugged, the computer is off.

Is there any way to reclaim my laptop? I've read about wiping the hard drive and re-installing Windows 7, but I don't know how to wipe the hard drive, nor did my laptop come with a Windows 7 disk.

Sorry about the long post, but I wanted to include as much detail as possible in the case that it may help diagnosing the problem.

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P.S. - I had posted the above question on another forum, and had gotten one reply. The reason I'm posting in this forum is because the last one was not at all very active, and I'm just trying to get as much help and as fast as possible, thus posting the problem in multiple forums. Anyway, the one reply on the other forum said:

it could be virus/spyware, could also be heat thats causing the shutdown. once the laptop gets too hot..thermal protection kicks in..shutting it down to prevent damage.
check your vents for dust, and either use a can of air to clean it...or use a vacuum to suck out the dust.

another to try is boot to safemode...use for a awhile...if it shuts down then its likely heat related for sure.

as for reclaiming your laptop..HP: restart laptop and press F11..then select recover pc. only do this if you rule out or fix your current problem as you dont want it to shutdown while is running recovery

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My reply was thus:

Hey, thanks for replying and helping. I really appreciate it. And sorry it's taken me so long to reply... I've been really busy.

I tried what you said and booted to each of the three Safe Modes: Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt. In fact, I booted to each of these three modes multiple times. Not once did the computer ever turn black and shut off.

However, as soon as I booted the computer in normal mode, it went black and shut off.

So, does this confirm that the problem's not heat related, but virus/spyware/trojan/whatever related?

How do I know that my computer won't shut down while I'm recovering it? Perhaps a better question should be, how do I prevent it from sutting down while I'm recovering it?

And I read something about wiping the hard drive clean... should I do that? If so, do you have step-by-step instructions for a complete newb? And do I need a Windows 7 recovery/installation disk?

Thanks again for the help.

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RELEVANCY SCORE 200
Preferred Solution: Windows 7 Laptop suddenly turns black, then shuts off

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 88

My Laptop turns off (or shuts down as in the case when laptop's battery discharges completly) suddenly without any warning. And I have to put my charger back to turn it on. When I turn on my laptop again it shows its battery is charging from very low level (approx 6%) but after 8-15 minutes its shows battery full status.Troubleshooting:-When I checked my battery staus through HP support assistant then it is showing ok so I updated its BIOS. 

A:My Laptop turns off (shuts down) suddenly without any warnin...

Hi,From HP battery test in HP support assistant, kindly tell what are the cell voltages, cycle count written there.Try manually calibrating battery following this HP document:http://support.hp.com/in-en/document/c03325217RegardsVisruth

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RELEVANCY SCORE 74

Hello
I have a PC with BENQ senseeye3 led monitor .... as i was playing gta5 today and out of a sudden i started to see that my monitor is filled with colored dots and spaces and started to hear a strange noise ... so i forecfully restarted my pc and thr same thing happened as soon as windows 7 logo appeared but this time after few seconds the monitor showed "signal can not be detected" ....
I restarted for the second time this time using safe mode .... the monitor has green lines all over ... and i can only run on safe mode ... normal mode freezes

I checked cables ... they seem ok ..
I reinstalled nvidiq driver ... no change at all
My gpu is nvidia geforce 9800 gt

So please whats wrong? Is it a hardware or software problem and where exactly?

A:my monitor suddenly turns into colors then shuts off ..

Tried "Last Known Good Configuration" in F8 menu?

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RELEVANCY SCORE 74

This has happened to me a few times already. The first time was in February. Then it happened yesterday. Today it happened again. The symptoms are always the same.

The computer would suddenly shut off without warning. The power light would go out completely, but then it would turn itself back on. The computer would make a weird noise. Hard to explain. It's like it's trying to run something. But it's not the usual "whirrrrr" sound I typically hear when it's busy. I wish I could explain it better.

Looking at the Event Logs, I noticed this for each of the 3 times it blacked out like this:

ACPI thermal zone ACPI\ThermalZone\THRM has been enumerated.
_PSV = 323K
_TC1 = 4
_TC2 = 3
_TSP = 6000ms
_AC0 = 323K
_AC1 = 0K
_AC2 = 0K
_AC3 = 0K
_AC4 = 0K
_AC5 = 0K
_AC6 = 0K
_AC7 = 0K
_AC8 = 0K
_AC9 = 0K
_CRT = 393K
_HOT = 0K
_PSL - see event data.

Could this be an overheating issue? Or maybe a power supply issue?

A:Computer shuts off and turns back on suddenly

please follow the Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 73.2

Hey, can anyone help me out here? My operating system is Vista. My computer suddenly goes into a blue screen and says that there is something critical in my system, and will shut down to prevent data loss. So I let it shut down, I reboot in safe mode, and I find that Windows Security tells me that the entire Security System is turned off. I tried turning it back on but an error message pops up. I used Tune Up 2008, and did a system restore. I rebooted and it said that the system restore was successful, but then the next day, the same thing happened. What am I supposed to do?
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OTHER INFORMATION:

February 2- 8:49 pm = I am scanning my computer right now, with my original ESET NOD 32 Smart Security, then Spybot Search and Destroy, then Windows Defender. I will post the results as a "found infection" or "did not find infection".

Operating System : Vista 32bit

Please help me if you can, I don't thing this is a MAJOR thing, but I would love to not have to restart my computer every couple hours...

Thx, noelzelda

A:Please Help Me, My Computer Suddenly Turns Into A Blue Screen And Shuts Down!

Scanned with Eset Nod 32, Spybot S&D, and Windows Defender. All with no infections found. What should I do now?{Mod Edit:Moved to more appropriate Forum~~boopme}

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RELEVANCY SCORE 70.8

I'm not sure if this is the right forum to ask about this, but I thought I'd give it a try. I bought an ASUS N56VJ laptop in February of this year, 2013. It has suddenly shut down about 12 times. This happens very randomly and with no pattern that I can see. It's not an overheating issue as I'm monitoring the temperature with ReatTempGT (and it often happens after only being on for a few minutes). This happens while running the computer with it plugged in. I managed to find an error when I checked the event viewer. I'll post the information below. If anyone can explain what's going on I'd really appreciate it. Thank you!
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
 
System

 

 



-

Provider



 

 

 

[ Name]

Microsoft-Windows-Kernel-Power



 

 

 

[ Guid]

{331C3B3A-2005-44C2-AC5E-77220C37D6B4}



 

 



 

EventID

41



 

 



 

Version

3



 

 



... Read more

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RELEVANCY SCORE 70.4

Hi,First of all, I do not have an antivirus software installed in my computer, that is why I am pretty sure there is something wrong going in my laptop. I am working with windows xp Service Pack 2. Here is the problem; my laptop sometimes Shuts down without asking. Not in the sense that it shows you the shutdown window. No! I just see suddenly my laptop out of electricity and the screen turns to dark! I have a Malwarebyte's'Anti-Malware installed in my pc and it has twice gave me a trojan a alert. But, I do not remeber the name of the trojan because it is not appearing anymore. Another thing is when I try to visit antvirus websites, most of them do not open for me! I do not know if the virus or the trojan is that smart to know that! My internet conncetion usually gets slow. I am feeling really frustrated because when I am in the middle of something important, the secreen suddenly turns to black. Also, when I want to use Ctrl+Alt+Delete, I get the following error message; Task Manage has been disabled by your administrator. Any help would be appreciated. Below is the content of the DDS:DDS (Ver_09-12-01.01) - NTFSx86 Run by x4xp at 20:05:30.57 on Mon 02/22/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Professional 5.1.2600.2.1256.966.1033.18.1023.499 [GMT 4:00]AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}AV: Webroot Internet Security Essentials *On-access scanning disabled* (U... Read more

A:My screen suddenly turns to black!

Please, close this thread as I am going to seek a help from another forumThanks

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RELEVANCY SCORE 69.6

Hi all,

My faithful desktop of 2 years has started pushing up daisies:
I was playing GTA5 when the monitor lost connection to the computer and I had to restart. When I started back up, the message that appears after a bluescreen popped up. This started happening more and more frequently, whenever I started any game, then sometimes when I'd just have Firefox open, then about half the time I tried to start up the computer it'd happen at the login screen.

I did a Malwarebytes scan a few days before this started happening and it turned up clean, and I haven't changed the hardware in 2 years. I tried updating my video card drivers, to no avail.

The weird thing is how inconistent it is--I was able to play GTA for several hours last night, then it happened again. Sometimes it automatically restarts, sometimes it doesn't. Sometimes the power light flashes. Sometimes it makes me go through Startup Repair (which never finds anything).

I have no idea what could be causing this. BlueScreenView says it's a graphics driver about half the time, but not all the time. Memtest86 said the RAM was fine. Any advice would be greatly appreciated.

I can post SysInfo results and the minidump files if they'd help; I'm on my laptop right now because the system in question is really unreliable.

Thanks in advance.

Specs:
Windows 7 Home Premium
Intel Core i7-3930k
8GB DDR3 RAM
EVGA GTX 470
ASRock X79 Extreme3
 

A:Screen turns black, then computer shuts off

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RELEVANCY SCORE 68.8

Hello team,

About since the beginning of this week. My computer would, without reason, turn off (the screen goes black) and reboots. This has happened about 5 times now this week, but prior to that, it has never done this. At first, my primary suspect in my mind was Firefox/Flash Shockwave because the time the shut-off happens, it's when I was online. I updated all software and reduced hardware acceleration in response. However, the last time this has happened, I was not online, so I'm ruling Firefox and Shockwave out.

I ran some heat tests with SpeedFan and my cores and GPU seem optimal (unless occasionally exceeding 60 C is a problem) so I can probably rule overheating out (it's not like the fans roar before the computer shuts off). I did virus scans and they came up clean.

I have a Dell Studio XPS 435MT that has approached its 5th year this summer. All of its hardware is stock except the power supply, I had it replaced around May of this year because the original died out unexpectedly. However, since that time, I had no problems with the new one. I could give the name of the power supply but I don't have it on-hand at the moment.

Thank you for any assistance you can provide.

A:Computer Shuts Off And Turns Back On (black Screen)

Hi Welcome to PCHF,

The following will help gathering some more information from the system...

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
List last 10 Event Viewer logList Devices (select Only Problems)List Users, Partitions and Memory sizeList Minidump FilesList Restore Points
Click on Go.

Post the resulting log in your next reply.

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RELEVANCY SCORE 68.4

my laptop turns on then suddenly turns off after few seconds. any suggestion regarding this issue? is this a common issue on hp laptop? thanks in advance. 

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RELEVANCY SCORE 65.6

Laptop had shut down and would not turn on. I went to HP Support and was told to hold down power key and Mute key for 15 seconds. The laptop powered up but only stays on for 15 seconds and shuts down.

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RELEVANCY SCORE 65.2

When I play game or listen to music, It suddenly turns off sound. If I hit the mute button and hit again, It will OK. Or, I change the volume, It works.But after time, It turns off.Is this hardware or software problem. I remember that everything is OK before I bring my laptop to Clean Center. What should I do? I'm using Windows 8.1, my laptop is ThinkPad T410.
Thank you!

A:My Laptop suddenly turns off sound

This was an old issue I had. I fixed it by updating my sound driver.

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RELEVANCY SCORE 64.8

hello guys my laptop of 4 years has been giving me problems. I start it on but there is no display on the screen and after a few seconds it shuts off. What could be the problem  thank you

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RELEVANCY SCORE 64.8

PLEASE PLEASE HELP ME!!! I am having a problem that i thought was my HD but is not i guess. I turn on my computer then it shuts off, i took out the battery and used my adapter still then same thing, i took out the HD as well and still the same. Nothing shows on my screeen either, something wrong with my heat thing??? or fan?? then fan is ok, no heavy noises.

I have a Dell 5100 only 2 years old. PLease help, from what i have read, something to do with power, or heat sink but i dont know where it is , and am not paying some one millions to do it.
 

A:My laptop turns on then shuts off? I dont know

Sudden shut downs can be caused by a couple of different things, but the first thing you should check is your system temperatures. Are you able to boot up at all right now? If you can, then download and install the program to check your system temps:

http://www.techspot.com/downloads/547-speedfan.html

If you can't get into windows, are you able to get into your bios? You can also check your temperatures in there.

Can you hear your case fans spinning?
 

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RELEVANCY SCORE 64.4

Hi,
my laptop crashes shortly after logon window or startup but not in safe mode. I tried sysconfig but didnt get any result. I dont know which program or service is the cause.I reinstalled windows but the problem persists. in one of these crashes I got driver-rql-not-less-or-equal blue screen.now I am sending this post in safe mode.I would be grateful if you help me.I attached my dmp files for analysis.thanks.

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RELEVANCY SCORE 64.4

i'm not exactly sure what is causing this but almost every time my laptop is shut down, the wifi disappears. the way i fix it is by running the troubleshooter for hardware and it says to restart so it can redownload the drivers but it's annoying considering i have to do this every single time it shuts off. plus, sometimes it gets so bad i have to restore my laptop to a different point in time because the troubleshooting doesn't work sometimes.i don't know if it's a virus or something else on my laptop that's doing this but i would really like for it to be fixed since it's extremely annoying and repetitive to be dealing with. 

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RELEVANCY SCORE 64.4

Having troubles with my laptop's cooling system. I noticed the fan completely stops working after a few minutes of running the system and then rhythmically tries to power up on its own after every 3-5 seconds yet it never really comes on, not until I restart the system entirely. This causes the system to perform an automatic shutdown due to overheating. I have some level of expertise with regards to disassembling the system and I have cleared out the possibility of dust causing the problem. Although I am unsure whether the cause is hardware or software related because the fan seems to work fine until it completely goes off on its own.My System specs are as follows:HP 630 NotebookWindows 7 32-bitIntel Core i3(If it helps, the system is about 4 years old)

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RELEVANCY SCORE 63.6

I wanna to use my laptop and I pressed the power button to turn it on,then it powered on and then after about 10-15 seconds it shuts down back...what should I do? Do you have any idea why does this happen? By the way I got the warning about the HDD problem...it says 'the windows has detected problem on your hard disk drive,please back up all your important files'

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RELEVANCY SCORE 63.6

I wanna to use my laptop and I pressed the power button to turn it on,then it powered on and then after about 10-15 seconds it shuts down back...what should I do? Do you have any idea why does this happen?

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RELEVANCY SCORE 63.6

Hi

I am running windows 7 on this laptop which I bought back in April 2010. Just 30 minutes ago, my laptop suddenly shutdown without warning or whatsoever, and upon rebooting, it hung while loading windows. I tried running startup repair but nothing was found. I restarted another time and managed to get into Windows 7.

Could it be a failing motherboard?

Thanks for responses.
Scorpio_tkh

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8169 Mb
Graphics Card: AMD Radeon HD 6970M, -2048 Mb
Hard Drives: C: Total - 241427 MB, Free - 24409 MB; E: Total - 235308 MB, Free - 11353 MB;
Motherboard: CLEVO, P150HMx
Antivirus: Norton 360, Updated and Enabled
 

A:Laptop shuts down suddenly

check your temperatures and all the air vents are clear of dust

you are using it on a hard flat surface?
 

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RELEVANCY SCORE 63.6

hey,i use a core i5 HP ab001na..lately,after charging my device to 100%,after a while(when it gets to 50% and below),it goes off without any warning but it doesn't happen when the charger is plugged in and also sometimes,after plugging my AC adapter,the notification i get is 'plugged in,not charging'....please,what should i do?

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RELEVANCY SCORE 63.6

Hey Techspot, I'm hoping you can help me out with a little problem I've started experiencing. I got a Lenovo G555 just last year, and everything's been going great with it so far. However, as of about a day ago it decides to start shutting down without any warning whatsoever. It seems that this happens at random also. Some times I can keep the laptop on overnight (I like to have videos playing while I sleep) with no problems, and other times it snaps off after not even 5 minutes. Thus I can't really finish a scan with avast! or malwarebites. I haven't done anything out of the ordinary either. I don't know if it's really overheating because I keep it in a similar environment as my Toshiba laptop that has remained on around the same amount of time with no overheating whatsoever. I'm running Windows 7 on my Lenovo.

EDIT: I thought that my problem was in fact overheating, so I cleaned the fan area with some compressed air. That seems to help a little bit, but my computer still has a tendency to shut down randomly, just a lot less frequently. I checked the temperature with SpeedFan, and upon startup my core temp is as high as 80C, then cools off to about 60C when I'm doing nothing. The thing that worries me is that SpeedFan can detect no RPMs from my fan. Fan1, Fan2, and Fan3 all show 0 RPMs in the program.
 

A:Laptop suddenly shuts down a lot

Chances are the thermal pads or the thermal paste on the CPU/video chip needs replacing
 

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RELEVANCY SCORE 63.6

I was recently having issues with the LCD backlight on my Dell XPS M1530 laptop. So I took it to the tech guy who fixed the backlight issue. But, now I get sudden shut downs while I'm working on my laptop. The screen goes white for a second before it shuts off by itself. Could it be an issue with wiring inside which the tech guy messed up? Or maybe the heat? because I notice the shut down when mostly my laptop is resting on a wooden table for about half and hour. Any advise?
 

A:Laptop shuts down suddenly

Does your laptop have the Nvidia GeForce 8600M GT installed? If so your problems are very likely a result of the nVidia Defect (I have recently had a refund on a laptop I boughgt in 2007 because of this), have a look here http://www.nvidiadefect.com/ for info, it's a very helpful website.
 

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RELEVANCY SCORE 63.6

hello techspot community!

My wife was playing Tetris battle on facebook, that time I was watching her playing tetris battle then suddenly my laptop shuts down. That incident happened twice. But it didn't happened when I was playing NBA2k12 earlier that day. And when I tried to turn it on again, at first try it did not power up so i took the battery out and put it again then it turns on. What happend to my laptop? could this be overheat? But I have a cooling pad with two fan. pls help me. I'm not the techie type, me just a gamer so pls I need help. It's an Intel core i3, ATI mobility radeon 5470, 4GB RAM.
 

A:My laptop suddenly shuts down

sounds like overheating to me
 

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RELEVANCY SCORE 63.6

I'm from India. I bought a HP 15-ay106ne laptop through my uncle in Abu Dubai on 01-01-2017.After a week I noticed that it didn't charge to 100% it reaches 99% only. After 15 days I noticed that it suddenly shuts down when the charging reaches 15% without any notification about plug-in. After few days it shuts down in between 15% and 20%.Now it's shutting down in between 36%-40% of charging. I found that the battery backup is also not good. Original backup is 10 hours but my laptop gives 5 hours of battery backup.I gave my laptop in to a HP service centre and they said it has a hardware problem. In India the spare parts are not available so please go to Dubai with your laptop.I preferred to buy it in Dubai because of its international warranty. But now they are not going to help me out of this problem.Please help me to get my laptop in good condition. And suggest me how to decrease the cycle count.

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RELEVANCY SCORE 63.6

Hi!

Sometimes my laptop suddenly shuts itself down, as if id just cut the power.

This usually happens while playing Crysis, is my computer getting to hot?
Im currently using WinXP, and it happens all the time, after about 20 minutes gaming. I used to run Windows Vista, and it happened only twice in 5 months. Anything I can do?
 

A:My laptop suddenly shuts itself down

My first question to you is this: do you notice any intense heat coming from the underside of the computer? Try playing the game in your lap, and feeling for heat (don't get yourself burned though!).

Also, what type of laptop do you have? (brand and model #)

In the past Sony Laptops were very known for overheating.
 

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RELEVANCY SCORE 63.2

I have a two year old Dell Inspiron 15R. Today while adjusting the screen in a normal fashion, I noticed something putting upward pressure from below the top right part of the keyboard (it was actually 'pressing' the quick launch buttons that are there because it was pushing up from under them). Later, the screen hinge on the bottom right burst out of the laptop encasing. Since it was sticking out, I could see that the hinge had become dislodged from where it is screwed in, so the hinge was pushing up whenever i moved the screen back. I opened the case to check it out. I saw that the cylinder that the hinge screws screw into had cracked and broken so that the screws were just hanging off the hinge. There was one lone screw that still had a spot, but it must have slipped out from constant moving. I took the free screws out and screwed in the lone screw as a temporary fix. I also unhooked the ribbon cable that connected the three quicklaunch buttons to the mobo, so that they couldn't be accidently pressed anymore (this laptop shipped with win7, and when i updated to win8 those buttons become mostly useless)

I then closed the case thinking everything would be fine since I fixed the hinge for now. After a couple mins of computer, I botted up civ5 and before the game started, my computer suddenly flickered off. I let it rest for a bit because I didn't know what could have happened, but a few mins later i started it up again and it started without problem. I tr... Read more

A:Laptop Randomly and Suddenly Turns Off After Trying to Fix Physical Damage to Dell15R

Sounds like its overheating and shutting off. Check to make sure the cooling fan is working and not being obstructed by anything.
 

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RELEVANCY SCORE 62.8

Hi! I was using my laptop and it suddenly shuts down so I switched on again but after 30-40 minutes it shuted down again, I have tried to remove dust from his vents, reinstalling windows but still problem remained. Please Help Me HP Experts.  Thanks.

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RELEVANCY SCORE 62.8

it automatically shuts while doing some work without giving any warning and after restarting it works fine for some days then again shuts down randomly

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RELEVANCY SCORE 62.8

Hey everyone, so I recently got my laptop (ASUS G53JW) back from the ASUS service centre and that was to replace the DC jack port as the pin broke off in the port from the charger. They didn't change the motherboard, just the port as it was a defective part and caused the pin to break off.

I have no idea what they did to my laptop at the service centre, but since getting it back (yesterday) I have an issue with the laptop....I have started to get random shut downs without any warning at all. I am just sitting browsing the internet or playing a game and the laptop powers off without any blue screen, error, or warning. It boots back up right away, except for the latest time where it powered off (shortly after I plugged in my iPod) and then it kept shutting down in the boot screen about twice. I unplugged the iPod cord (and thus the iPod itself) from the USB port and that seemed to allow it to boot back up. Funny thing has started to occur as I changed what USB port I plug the iPod into, it randomly starts charging and then stops (but the cord is still plugged in)....

I checked event viewer, as I don't get a BSOD or anything and this is what I keep getting every single time these shut downs occur:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2012-03-31T2... Read more

A:Laptop Shuts Down Suddenly 0x8000000000000002

Event ID 41 Task 63 is merely thy\at the computer shutdown unexpectedly. If you are not having BSOD's please upload your event viewer logs
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

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RELEVANCY SCORE 62

Two or three things have happened recently that make me believe that i am infected and hence am requesting help in this forum

Last night my laptop shut off all of a sudden - and i mean all of a sudden (did not boot down or warn me) like somebody flicks off a switch and the lights go out. At first I though it was the power but i was well plugged into the electricty socket and i also had battery back up.
This has happened twice before say a month back and three months back respectively but i did not give it a too much thought attributing it to freaky power fluctuation. Further, the time gaps between occurences were far and random
When i rebooted win 7 (64 bit with SP1 and completed up to date) asked me do a startup and system repair whcih i did and after a long wait i got a report saying

Problem Signature 01 6.1.7600.16388
Problem Signature 02 6.1.7600.16388
Problem Signature 03 unknown
Problem Signature 04 21200436
Problem Signature 05 Auto failover
Problem Signature 06 2
Problem Signature 07 Corrupted Acl

I thought that there may be an event log that could throw some light on the sudden shutdown and found a "Unable to start a DCOM Server" error whether connected or not to the shutdown I do not know. the text of this error log is posted below

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 07-03-2012 23:08:16
Event ID: 10001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SanjitKeskar-PC
Description:
Unable to start a DCOM... Read more

A:laptop suddenly shuts off without warning or boot down

There are only about five things that will cause a spontaneous shutdown. Overheating, bad power supply/adapter/powrer source interuption, flaky NIC, motherboard, or very rarely the processor. I'd check to see if it's overheating first and move on from there. Does it feel especially hot? Have you blown out the heatsink and fan area? Is your adapter making a good connection? Will it run on battery alone, is it holding a charge? Does it tend to happen when you are on the internet or accessing a network? The start up repair is normal, since the laptop did not get a chance to shut down properly, so I wouldn't worry about that, although it isn't good for it, of course.

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RELEVANCY SCORE 61.6

I am using a Dell XPS M140 laptop.
My problem is that each time I close then open my laptop when my computer runs through windows, my laptop appears blank and I when I press varies buttons, it still stays black. I've already updated the graphic driver for the operating system I am using, Windows Xp Professional.

Thanks for the help!

A:Laptop turns black.

You are unclear, so are you saying you never get an image on your laptop screen? Or does it eventually come up? Do you see the Dell logo at bootup? Can you boot into Setup (Bios)? Can you press F12 at bootup and do the Dell Diagnostics?
Have you tried a separate monitor?

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RELEVANCY SCORE 60.8

I have a HP Pavilion dv7-1245dx laptop and everytime I turn it on, it has a black screen. Everything else lights up like the QuickPlay strip with the lights and stuff but the screen is always black.

A:Laptop Turns on but Black Screen help?

Can you point a bright flashlight at the screen, and see if you see an image on the screen?




________________________________________________________HP Elite h8-1070T Intel Core i7 2600 12GB RAM AMD Radeon HD 6850 1GB Windows 8 Professional 64-bit (Gaming)HP DC7900CMT Intel Core 2 Duo 3Ghz 4GB RAM Windows 8 Professional 64-bit (Workstation)HP XW4200 Intel Pentium 4 HT 3.6GHz 4GB RAM Windows XP Professional (Home File Server)

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RELEVANCY SCORE 60.8

I have a problem with my laptop
Its a Toshiba Satellite C855-1M1
The problem that I have is that my charger needs to be plugged in or the battery runs out in about 7 mins.
So I always have my charger plugged in.
The thing is, as i turn my laptop on, it shows 'starting windows' then the screen goes black, so I cant login.

My battery is pabas260 4.200mAh
My os- Windows 7
i3 processor.
Any help is appreciated!
 

A:Laptop Turns on Then Black Screen!

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RELEVANCY SCORE 60

HP Pavillion g series laptopWindows 7 64 bit Periodically my laptop screen will suddenly turn off while I am working on it.  I can't get it to turn back on.  I try pressing a variation of keys such as ctrl/f4, fn/f4 windows logo/f4,  alt/f4 and also pressing the on/off button.  The computer is on.  I can even here my game running or my email making a noise when all messages have been downloaded.  Sometimes the screen will come back on, but only for a few seconds.  I then repeat the sequence and it comes on again for a few seconds.  I eventually reboot the laptop and once I've logged in, I have a few seconds of a screen view and then it goes to black.  I started my laptop in safemode with networking and checked to see what graphic card I had.  It was Nvideo which I hear has a lot of problems and frequently crashes.  I went to their website looking for a fix and downloaded an updated driver.  My laptop worked for a few days just fine, but last night the problem started all over again.  I shut the computer down for the night, and the laptop is working right at this point, but this problem occurs constantly and I am so tired of losing my work.  Any suggestions?

A:HP Pavillion laptop screen turns black

Mine has done the same thing.  After spending three days at about 2 hours each day with a technician on the phone, troubleshooting, reconfiguring, getting the computer back to out of the box status, they told me there was nothing further they could do.  They put me on hold to transfer me to the hardware department only to be told that they couldn't help me either and the computer would have to be sent away for repair.  They sent me a box, I returned it with detailed explanations as to what was happening.  The sent it back, supposedly fixed.  They called me to see how it worked.  I explained that I had not worked on it yet and didn't know if it was happening still.  They said they would call again in a few days to see if it was working.  That same evening, I started using my computer and it happened again!!!   To say the least, I was not happy at all.  I immediately got on the phone calling the only number available.  I was told that this was escalated to a case manager and they couldn't be reached because it was after hours.  This was Friday night.  It is now Wednesday evening and  I have not yet received a phone call back.  During the process, I sent an email to the CEO.  The customer service that I have received is inexcusable.  This product is defective and I am now seeing that I'm not the only one with the problem.  Nobody has called me either on my home phone or cell phone.&nbs... Read more

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RELEVANCY SCORE 60

I need Urgent help please. I have Windows Vista Home Premium x64 on a Gateway laptop. Whenever my recharger is plugged in to my laptop, and I try to use my laptop, the screen goes very dark (you can still sort of see, but its really dark to even work with the laptop). This happens about 5-10 seconds after I open my laptop's screen. In order to get rid of the darkness, I close the laptop's screen, reopen it, and 5-10 seconds later the screen goes black again. When I do not have my recharger plugged in, this problem won't happen. I also tried System Restore, which failed. However, when I go on Safe Mode, the problem does not occur even with the recharger plugged in. By closing the laptop screen, I mean taking the head (idk whats its called) and putting it down and picking the head back up. I really appreciate the help guys, I really need to get my laptop working again. For any other information about the laptop required, please ask. Thanks!
 

A:Laptop screen turns black repeatedly.

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RELEVANCY SCORE 60

every hour or five minute my laptop turns black and freezes and i have to restart it to make it work again .
i made the steps that the help here said and I attached my PC file information .

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RELEVANCY SCORE 60

basically what happens is I will use my laptop for a few hours and eventually the screen will flash black and sometimes the resolution changes. Sometimes it will flash back on and work for a bit longer but most of the time it goes black but keeps running and I have to turn it off. Any way to fix this?
Edit: also sometimes after the screen comes back on I can't open any applications
 

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RELEVANCY SCORE 60

Hello,
I am not sure if this is the right place to ask my question, but I have a HP Pavilion dv9610us Notebook, running Windows vista 32bit.
I was working in 3ds max 2011 yesterday, and then my screen began to flicker and go semi-black with horizontal/vertical white lines, and it kept going back and forth until the screen went black altogether.
I restarted it a few times, and most recently the screen appeared for a few seconds, and then it flickered again and kept going black, so I turned it off.
I am not very familiar with PC computers, so I am not sure what is the problem, but I am hoping that someone can understand my issue and give a solution to it! I have read around on various sites that say it may have to do with a backlight bulb issue or something along those lines, but I have no idea if that's what it is.
Also, I connected it to my tv, and the screen shows up on there... so I don't what that means, but hopefully it's not too complicated to fix.
Now, I am thinking it's the screen/display inverter, but I could be wrong. Is the problem that I need a new screen/display inverter, or is it something else?

Thanks in advance for any help!

A:Laptop screen flickers and then turns black

Welcome
There could be several reasons for your problem, but I am leaning toward your graphics driver, see if it works in safe mode.
Safe Mode

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RELEVANCY SCORE 60

I've read around and tried the following:

Alt+F4

removing the battery with the power cord unplugged and holding the power down for 20-30 secs (reset BIOS?) then put the power cord back in and tried to turn it on.

Just turning it off and on a few times(I guess it could be stuck in sleed mode?)

I tried to light up the screen with a flashlight to see if the LED went out but screen was still black.

It's a toshiba satellite sli1

Thoughts on other things I can try?

(the issue happened...after my cat puked on the laptop(keyboard part)
 

A:Laptop turns on but screen black. I've tried a few things.

"(the issue happened...after my cat puked on the laptop(keyboard part)"...

If there is dried cat vomit near one of the top hinges, there's a small micro switch that senses that the top cover is closed. If this switch is damaged, it will give you the black LCD screen
 

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RELEVANCY SCORE 60

Laptop only starts for 30 seconds...and that too for 30 seconds black screen appears..after that it shuts down...please help

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RELEVANCY SCORE 60

while using my laptop, the screen will turn black, the back light will stay on, and i can press the keys and it will beep n beep at me, i can also click on things if im lucky ill his something and then it will make a loading sound from loading a new webpage, or if im playing a game i cna still shoot n crap, only thing is i cant see wtf is happeinging
anyone able to help

running vista
power setting, are basicaly so the screen never turns off unless its left for 10 mins, no hibernation or sleep, or HDD turn off.
 

A:laptop screen randomly turns black? wtf help

It's more than likely a loose video card. The card sits almost directly under the keypad on a laptop and after use can come loose just enough to be an on again off again problem. Jazz
 

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RELEVANCY SCORE 60

I need Urgent help please. I have Windows Vista Home Premium x64 on a Gateway laptop. Whenever my recharger is plugged in to my laptop, and I try to use my laptop, the screen goes very dark (you can still sort of see, but its really dark to even work with the laptop). This happens about 5-10 seconds after I open my laptop's screen. In order to get rid of the darkness, I close the laptop's screen, reopen it, and 5-10 seconds later the screen goes black again. When I do not have my recharger plugged in, this problem won't happen. I also tried System Restore, which failed. However, when I go on Safe Mode, the problem does not occur even with the recharger plugged in. By closing the laptop screen, I mean taking the head (idk whats its called) and putting it down and picking the head back up. I really appreciate the help guys, I really need to get my laptop working again. For any other information about the laptop required, please ask. Thanks!

A:Laptop screen turns black repeatedly.

Hi
Welcome to the forum.
With your troubles I think it would be appropriate for one of our BSOD experts to deal with this request.
Please be patient.
Thank you

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RELEVANCY SCORE 60

I HAVE READ OTHER SIMILAR THREADS ------ My PC actually has the fans / lights AND can't even get anywhere on the BIOS.

4gb ram
7950 GT
3.44 GHz Intel Pentium D
250gb HD
1 CD ROM
Foxconn P35A (mobo)
My mom took my PC away from me, I got it back and it is retarded now.
I start the PC, the fans come on, lights are all good, then about 2 -10 seconds it shuts off and then comes back on by itself.

When I turn the power on, the monitor does not show anything at all.

I have tried many of different things:

Different PSU ( problem is not the PSU )

D/C the CD ROM / HD ( so it can't be one of those as a failure )

1 stick of RAM ( my memory is fine )

Checked ALL of my cables, they are connected properly ( checked many of times, unconnected, then reconnected alot )

Replaced the grease between heat sink / CPU ( can't be my CPU or overheating problem )

Heat sink / Fan is properly mounted ( not loose at all and is flat )

All of the aluminum capacitors on the mother board are perfectly fine ( not leaking / and are on proper )

Reset the mother board a few times....

well thats MOST of the stuff I have done, there is probably more but I can't think of what else I have tried at the moment.
And BTW, can't access BIOS so don't ask if I can get into it.

Any help would be appreciated.
 

A:PC turns retarded, shuts off after few seconds, turns back on

Reset the mother board a few times....Click to expand...

Do you mean you have tried resetting the bios jumper, on the Motherboard?
If not do that.

Also, have you tried disconnecting all HDD; Floppy; CD data cables (from the motherboard end (actually I'd do case fan too and front USB connection to motherboard)
If this works, you will need to put one back in at a time, until you find the problem

Usually this fault is related to faulty Ram or CPU
 

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RELEVANCY SCORE 59.6

Hi all,

I have just upgraded from XP to Win7 with a clean install. After installing all the updates, the only problem I seem to be left with is the computer will suddenly shut off as if turned off at the mains before restarting on its own (Kernel Power - ID 41 problem). This happens randomly, such as when I first boot up, when I'm mid-game after playing for a couple of hours, when the screen saver is on, when I'm doing nothing, etc - you get the idea. It never did this when I was running it on XP. And, yes, the computer is more than capable of running x64 7.

Ok - spec:

Intel (Quad) Core i7 - 870 @2.93GHz (not over-clocked)
8GB Ram
64-bit operating system (Win7 Ultimate - my own freshly bought full OEM retail version)
Nvidia GeForce GTX 460 SE running x2 monitors
500GB HD

That's about it - pretty simple set-up. I am running 9 cooling fans in total, so over-heating is not an issue (processors run around 40-50C). Computer was bought around Feb/March time as a custom build from an on-line store. Was running XP without a hitch (installed by myself) until I upgraded to Win7 last weekend. Maybe it is worth noting that XP was not over-written as I thought it would be when I installed 7 - it is still on the hard drive (I get the choice of which operating system to use on boot-screen!?).

Suggested dump programs, etc, attached...

I hope that is all the information needed, and many thanks in advance for the help!

Dan

A:Windows 7 Ultimate x64 - PC suddenly turns off

...and again. This time I had a brief glimmer of a BSOD, too

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RELEVANCY SCORE 59.6

This is the very serious problem , iam facing during the charging . When i plug in for charge, laptop screen goes black and i cant see any more, i connect to my TV if iam in home , otherwise i cant work 

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