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After enabling bios for Thunderbolt my Thinkpad X1 Extreme will not power down

Q: After enabling bios for Thunderbolt my Thinkpad X1 Extreme will not power down

I bought a Thinkpad Thunderbolt 3 Dock Gen 2 for my Thinkpad X1 Extreme. I booted up in Ubuntu 18.04 and it wasn't detecting anything connected so upon reading online it seemed clear that I needed to enable Thunderbolt in bios. I enabled everything in the Thunderbolt dection, with no security. After booting up, the system said "Configuring Thunderbolt Controller... Please do not power off". It stayed like this for 30 minutes and I finally decided to attempt power off but it would not respond. Holding the power button for as long as 60 seconds does nothing. I tried closing laptop lid... I tried unplugging thunderbolt... nothing works.

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RELEVANCY SCORE 200
Preferred Solution: After enabling bios for Thunderbolt my Thinkpad X1 Extreme will not power down

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RELEVANCY SCORE 97.2

System Specifications:- X1 Yoga (Gen 3) with i7-8650U and 16GB RAM- BIOS Version: 1.19- EC Version: 1.08 Hello, exactly one week ago, I changed enabled "Thunderbolt BIOS Assist" in the BIOS to support Linux.  Following this, the system refused to boot to anything but a black screen.  Thus, I sent the machine in for depot repair.  I just received the machine back again today and the same thing occurred after enabling the same setting.  After a long series of calls, I was told that no one is authorized to report BIOS bugs and that I should post here instead.  I sincerely hope this is fixed, as this is a major error that required a motherboard replacement previously and will most likely require one again.  I have started a new ticket for this repair and will be receiving a box tomorrow.  However, I wanted to make sure this is passed along to someone who can fix this error. 

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RELEVANCY SCORE 96.4

 Reposting in correct sub forum: Hello, who is using the Thinkpad X1 Extreme Gen2 with an eGPU ?I have it perfectly working fine with my Razor Core X but once I reboot the laptop or cold boot into the OS, it just hangs before BIOS POST (black screen, no beep). I tired Disabled Kernel DMA protectionDisabled Thunderbolt securityChanged to Legacy boot modeUpdate firmware of the X1 to 1.27Using Nvidia 2080S or AMD Vega 64 CardsTesting both TB3 ports Does have someone similar experience ?I can only POST with egpu unattached and then connect it during OS boot which is quite annoying. ThanksBjoern 

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RELEVANCY SCORE 95.6

In the morning today I got a notification from Lenovo Vantage that a new version of BIOS is available for install. I went ahead and installed, restarted and my dock isn't working. Tried to plug in a monitor into the TB3 port, also didn't work. I went into BIOS and turned on BIOS assist for Thunderbolt but it didn't have any effect. Anyone else is experiencing the same issues? Thinkpad model: 20MF000DUSBIOS version: 2EET36W 1.1820MF000DUS

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RELEVANCY SCORE 82

I recently purchased a X1 Extreme and was hoping for plug and play eGPU via thunderbolt 3. However, the Akitio Node (+ 1080 ti) does not even power on when I connect the thunderbolt 3 cable to the port. Both the Lenovo Vantage  + Windows Update states my firmware + drivers are up to date. 

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RELEVANCY SCORE 80.4

Hi there, I have a brand new Thinkpad X1 Extreme.I heard of a problem regarding some new generation Thinkpads with a BIOS option called "BIOS support for Thunderbolt", which is needed for a proper running Linux installation.On Notebooks like the P52 or some Yogas enabling this option effectively *bricks* the device.See: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Lenovo-P52-bricked-by-selecting-BIOS-thu... Can anyone of you confirm that this behaviour appears with the X1 Extreme as well? Or does it not? Has anyone tried it yet? Dear Lenovo Admins/Techs: could any one of you try this setting out with one fresh device? I want to install Linux on a second SSD (Linux Mint 19), I managed to get into GRUB loader via USB, but on startup the machine hangs completely, showing a "kernel panic" with some log lines regarding "thunderbolt", so I presume, I NEED to enable "BIOS support for Thunderbolt". Anyway, simply knowing that there *may* be a BIOS setting, that effectively *destroys* me notebook makes me completely uncomfortable.  Could you please confirm, the setting is safe OR tell me, that it is NOT safe AND you are working on a solution? Thanks in advanceB.  

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RELEVANCY SCORE 80.4

Thinkpad X1 Extreme Platform Specifications:https://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X1%20Extreme/ThinkPad_X1_Extreme_Platfo... On the above link, Lenove states this device only supports [email protected] on DP output of Thunderbolt 3 port, which indicates each Thunderbolt 3 port of this device supports only 2 PCI-E lanes. But on the other hand, there are some articles claims that X1 Extreme supports 4 PCI-E lanes on each Thunderbolt 3 port. Which is true? 

A:PCI-E Lanes on Each Thunderbolt 3 Port of Thinkpad X1 Extreme

Please look here:
https://www.windowscentral.com/lenovo-thinkpad-p1-vs-thinkpad-x1-extreme
 
"On the left edge is Lenovo's proprietary charger next to two Thunderbolt 3 ports with 4x lanes of PCIe each for optimal performance."

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RELEVANCY SCORE 79.6

Community: we just recently purchased a brand new Thinkpad X1 Extreme laptop and Thunderbolt 3 Workstation Dock.The Laptop is awesome but unfortunately we're on our second dicking station and wondering what we're doing wrong--or if we have a defect.  The docking station came with a 230W and 65W AC power cord, and the dock has both a 230W/170W port and 135W/65W power port. When the 230W cord is plugged into the 230W port, the dock doesn't turn on (nothing plugged in). When the 65W cord is plugged into the 135W/65W port, it lights up but no network when a laptop is plugged in or charge. The only way I get a light on the station is to plug the 230W cord into the 135W/65W port, and then when a laptop is plugged in I get network and charge. We contacted Lenovo and they sent a replacement as they admitted it was not working as it should. The second one also exhibits the exact same behavior and we are at a loss and ready to return for a refund.  I also don't want to plug a 230W power brick into a 135W/65W port for fear of overheating. Anyone else experience this or have any ideas, we'd like to hear them.  Thanks.

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RELEVANCY SCORE 79.6

Hi, I am considering to use this dock with X1 Extreme 4K. 1. What is the length of the cable that connects the laptop to the dock?2. Does the dock support rapid charge (80% charge in an hour) of the X1E?3. Is it fully compatible with Linux?

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RELEVANCY SCORE 79.2

1) Does BIOS 1.15 for the X1 Extreme have the bricking issue when setting the 'BIOS support for Thunderbolt' option to enabled via the BIOS? 2) If the answer to the above question is yes, will BIOS 1.17 for the X1 Extreme (which is coming out on Dec 24) address this issue? Thanks!

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RELEVANCY SCORE 78.8

Hey, Just got my new X1 Extreme Gen 2 and the docking station (which doubles as a charger) doesn't charge. All other functionality of the dock works. Dock works fine with both my Macbook Pro's (13 & 15). The dock brand is Belkin Thunderbolt 3 Express Dock HD and the model number is F4U095. I have already updated the bios and software in line with https://pcsupport.lenovo.com/sk/en/solutions/ht508988 even though my model isn't listed as an affected one. Both my Apple power adapters work and charge the X1 Extreme also... is it because the thunderbolt from the dock is also carrying data and video? Surely not? Thanks in advance.

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RELEVANCY SCORE 78.8

Hey, Just got my new X1 Extreme Gen 2 and the docking station (which doubles as a charger) doesn't charge. All other functionality of the dock works. The dock brand is Belkin Thunderbolt 3 Express Dock HD and the model number is F4U095. I have already updated the bios and software in line with https://pcsupport.lenovo.com/sk/en/solutions/ht508988 even though my model isn't listed as an affected one. Thanks in advance.

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RELEVANCY SCORE 78.8

Hey, Just got my new X1 Extreme Gen 2 and the docking station (which doubles as a charger) doesn't charge. All other functionality of the dock works. The dock brand is Belkin Thunderbolt 3 Express Dock HD and the model number is F4U095. I have already updated the bios and software in line with https://pcsupport.lenovo.com/sk/en/solutions/ht508988 even though my model isn't listed as an affected one. Thanks in advance.

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RELEVANCY SCORE 78

I have an X1 Extreme plugged into a Thunderbolt 3 Dock (40AN0230US).  Whenever the screen locks it cuts off audio.  I like this. Prevents sound coming from a computer that is locked.  However, when I unlock the computer, the only way to get the sound back it to restart the whole system.  This I don't like.I have 2 monitors (ThinkVision P27H's) plugged  in using Display Port and the audio is playing from one of the monitors.  The monitors are listed in the audio panel, but neither will provide any sound on unlock.  If I change the volume it lags terribly and eventually freezes.  I can switch to internal audio.I have:1) Reinstalled audio and display drivers on the computer.2) Reinstalled thunderbolt drivers on the computer3) Updated the dock's firmwareBut the problem persists.  Any ideas of what to try next besides getting a replacement?  Every item - even the cables - in the chain are supplied by Lenovo.  Should work flawlessly in my estimation.

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RELEVANCY SCORE 77.2

As mentioned in the subject, I've just connected my new X1 Gen 2 Thinkpad to the Thunderbolt 3 workstation dock and the performance is very laggy. I'm not sure if I need to install a driver. Please advise. Thanks.

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RELEVANCY SCORE 77.2

Hello Lenovo friends! I've been a huge fan of ThinkPads-- my first was a T400s back in 2009.  And I've definitely found them to be solid, reliable machines.  I purchased a ThinkPad X1E last November and just encountered a new problem today though-- when I use my TB dock and play video, I've been getting BSOD messages.  I've connected the dock to two monitors, one via DP and the other via HDMI.  The Stop code is "DRIVER_VERIFIER_DMA_VIOLATION." I've read online that to fix this BSOD, you simply download and install the latest TB firmware update.  So I tried doing that today. But when I go to install the firmware update, I'm getting conflicting instructions!  The first dialog box says, "Please do not plug the Type C or Thunderbolt device to your system while updating the Thunderbolt Firmware." The second dialog box instructs, "Please connect at least one Thunderbolt device to your PC..." What is the correct step to do?  I only have one Thunderbolt device and that's my dock.  Should I connect it to my X1E while I'm updating the TB firmware?  Or not?  I've read on other forum posts that other X1E owners have actually bricked their docks when performing TB updates so I'm very concerned about that too.  Can someone please advise?  Thank you! PS.  Here are some of my system details too, btw, in case that helps:My Product #:  20MFCTO1WWMy BIOS version:  N2EET37W 1.1... Read more

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RELEVANCY SCORE 77.2

Got a sealed refurb from Lenovo, Thinkpad X1 Extreme 20MF000DUS.Updated everything from Lenovo + Windows (including BIOS to 1.18 )I have an external USB-C gen2 monitor (single cable for Video+power) Works absolutely great on older Yoga... On this X1 Extreme machine it would sometimes work, but 80% of the time would not. Monitor gets power, but no signal.It would also spit out error of USB device not recognized and this in device manager:Windows has stopped this device because it has reported problems. (Code 43)A USB port reset request failed. Also, sometimes it would show this in device manager under UCSI USB controller when monitor is plugged: Windows has stopped this device because it had reported problems (code 43) External USB-C hard drive works... on Thunderbolt. The long list of things I have tried to make monitor work:Uninstalling usb drivers / rebooting machine.Trying both Thunderbolt portsTrying a different cableRunning Vantage diagnosticManually installing latest chipset driverDisabling security for Thunderbolt in BIOSSetting a power plan for maximum performanceDisabling power savings in USB portsTalking to absolutely ridiculous Thinkpad for nearly 2 hours without even trying to troubleshoot my problem.  What I found a bit strange:There are no dedicated (separate) USB drivers on Lenovo support page for my laptop. The USB driver dates are 2006 in device manager... I do not believe there were any USB-C laptops 12 years ago... Ca... Read more

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RELEVANCY SCORE 76.8

I have acquired a Thunderbolt 3 dock with 100 Watts power delivery to connect to my X1 Extreme. I then ran a CPU benchmark to see how the notebook would handle the somewhat lower power supply compared to the standard 135 Watts power brick. To my disappointment I noticed that the CPU frequency stayed very far below specifications during the benchmark. Now I'm wondering why this is the case, since 100 Watts should have been enough to power a simple CPU benchmark without throttling, since GPU load was minimal. How exactly does the notebook behave if it is provided with less than the recommended power? Is it specified somewhere?

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RELEVANCY SCORE 74.8

1) Does BIOS 1.15 for the X1 Extreme have the bricking issue when setting the 'BIOS support for Thunderbolt' option to enabled via the BIOS? 2) If the answer to the above question is yes, will BIOS 1.17 for the X1 Extreme (which is coming out on Dec 24) address this issue? Thanks!

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RELEVANCY SCORE 74.8

See subject.  Ever since the BIOS upgrade, the dock no longer crashes.  Two days running now with no problems; prior to the upgrade it would crash routinely when connecting via USB-C.  I had to employ the unsavoury workaround of connecting the laptop to a charger and connecting it to the dock via the USB-A port using the USB-A to USB-C adaptor supplied.  Now I'm connecting via USB-C cable only. In fact, I'd given up on using the dock at all and had it just sitting there.  I decided to give it another go after reading that BIOS v1.19 fixed instances of BSODs occuring when connected to an external monitor (which I did experience now and again when connecting to an external monitor via HDMI i.e. not via dock).    Dock Type : 40AFX1E Type : 20MF 

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RELEVANCY SCORE 72

I ordered Thinkpad p70 with RAID 1 HDD's and planned on adding aftermarket m.2 drives (Toshiba OCZ RD400) to setup an m.2 SSD RAID 1 array... First machine they sent failed to recognize m.2 drives.  Now I have a replacement machine with BIOS version 2.08 that will recognize my m.2 drives without a problem, as long as the RAID option in the BIOS is disabled.  As soon as I enable it, it only recognizes the SATA drives and the m.2 drives disappear.  It's strange that when you select m.2 SSD RAID it will only recognize SATA attached drives and allow you to set up a "m.2 SSD" RAID volume with those drives... Very disappointed I can not setup a hardware RAID array with m.2 drives.  Even more disappointed with phone support... calling in is a nightmare where they just pass you back a forth between warranty (which only deals with hardware issues) and premium software support (which says they 'don't help with BIOS, only things inside Windows').   Seems like a BIOS bug or some kind of hardware whitelisting... Does anyone else have a similar issue? I'd appreciate any insight on the matter.  

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RELEVANCY SCORE 71.2

It appears that the only way to report a BIOS bug to Lenovo is to post in the Forum (at least that is what hardware support told me), so here goes! Base system:20HF-CT01WW (T470s)BIOS: 1.11 (issue also showed up under 1.10)Windows 10 Pro Edition, Creators Edition, fully patched. Behavior has been observed both on a freshly built SSD (Samsung 960 EVO 500 GB) and on the shipped Samsung 128 GB SATA SSD with the shipped Windows install.Thunderbolt Firmware: n1wth02w.exeThunderbolt Drivers: n1wta10w.exeBIOS Issue related to Wake On LAN and Thunderbolt 3:"Wake On LAN" (Config -> Network) will be referred to as WOL"Thunderbolt(TM) 3" (Security -> I/O Port Access) will be referred to as TB3Using F9 in the BIOS to select defaults and then setting WOL to Disabled and TB3 to Enabled results in:Booting with AC power has no problems. The Thunderbolt port only shows up in Device Manager when the Thunderbolt firmware utility is run - it appears that Thunderbolt ports dynamically attach to the PCI bus only when necessary (i.e. firmware utility asks it to turn on or a device is plugged into the port).Booting with battery from a cold boot (machine powered off for at least 15 seconds) results in a hang with the windows boot time circle of dots cycling endlessly. Powering off the machine at the circle of dots, waiting a second or two, and then powering on the machine usually results in a successful boot into Windows 10.Once the notebooks successfully boots under battery power, restart... Read more

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RELEVANCY SCORE 68.8

As far as I know, there are 3 ways of updating a ThinkPad:1. System Update Utility2. Lenovo Service Bridge Automatic Driver Scan3. Manual Driver Download & Install When updating my machine via System Update Utility, I was met with a BIOS update for 1.23:     Yet after multiple attempts, System Update Utility failed to download the BIOS update:  So I tried option 2, and used Lenovo Service Bridge to automatically scan and download the pending BIOS update. But oddly enough LSB returned by stating my machine was in no need of an update:   My third and last option was to manually download and install BIOS 1.23. Even weirder this time, I was met with a 404 Not Found page when downloading the update:   So what's the deal? Is this an isolated issue, or is this a Lenovo-wide servicing problem? Perhaps Lenovo pulled this BIOS update to work out some bugs with that particular version? I recently installed a 2nd SSD just to run Linux, but not until this BIOS issue is resolved.  Any insight would be appreciated.Thank you.

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RELEVANCY SCORE 68

Hey, got my X1 Extreme the last days and running it with the pre-installed Win 10 Pro and on another partition Linux Mint 19.On Win 10 Pro everything is ok. On Linux Mint i have some problems/questions: Question:I charged the battery to 100%, but Linux only shows about 3 hours remaining time in the system tray. Info: Linux only used the onboard intel graphic chip  Thanks ...

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RELEVANCY SCORE 68

After updating my new X1 Extreme to Bois version 1.18, the systems CPU is capped at 0.78GHz, windows shows a MAX useage of 30% no matter what I am doing. I did verify this is the Bois, I have a second one running 1.17 and if I move the m.2 ssd over to that system the CPU will run to 100% (4GHz). So it's not the windows install or drivers. I have also reset the bios to defaults, same thing. Has anybody else seen this? How do I go back to 1.17? Brent  

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RELEVANCY SCORE 68

Noob at this and need assistance if possible.... Installing a new SSD (taking out the current), and for the life of me I cannot get into the Bios anymore nor finding the "boot order menu" for my USB Thumb drive using the F-12 key, nor the F-1 key.  I did from time to time, but it was hit and miss using the F-12 key. When I did get into the Bios prior, I went into Settings> Update & Security>Recovery>TroubleShoot method, entered Bios, then "Start Up" menu, but I could not find the sub menu "Boot Up Order" to change it for my Thumb drive to install the OS to my new SSD.   Hope I was somewhat clear.  Anyone can assist ?  Thank You so very much    

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RELEVANCY SCORE 68

After updating the bios of my x1 extreme to version 1.18 i get a blue screen from time to time. this never happend before to me in my life with any thinkpad... X1 EXTREME - BIOS 1.18   

A:THINKPAD X1 EXTREME - BIOS UPDATE 1.18 - BLUE SCREEN

That is almost certainly a device driver issue, and is usually not related to the BIOS.       The best way to troubleshoot the problem is to locate the C:\Windows\MEMORY.DMP file created by the blue screen, zip it up, and then upload to OneDrive etc. so it can be reviewed. Sometime the Windows event logs can help too, but the memory.dmp file works best. Best of luck,  

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RELEVANCY SCORE 67.2

I have update the x1e new bios V1.12, everything seems normal, but when i try to secrue erase ths main nvme ssd to reinstall win10, i used ThinkPad Drive Erase Utility , but i says the device is not supportted, while the BIOS v1.10 is ok. i rollback to v1.10 it`s ok. Maybe lenovo must update the ThinkPad Drive Erase Utility.  

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RELEVANCY SCORE 66

I have several Dell 5510 Precision series with the Thunderbolt USB-C adaptor. Each 5510 is plugged into a Dell K17A docking station powered by a Dell 130W power supply. When I connect the docking station via its USB-C connection to the 5510 laptop, I get a BIOS warning that it only sees 95W of the 130W. But the battery charges and the laptop runs. I can turn off the power warning in the BIOS (which is current) but I worry about powering the 5510's Nvidia video card and other components if the BIOS is not seeing all 130 watts.
Plugging in the 130W psu supplied with the laptop has no such BIOS error.
Why does the Dell docking station K17A not see the Dell power supply? Is it throttling it?

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RELEVANCY SCORE 65.2

I turn off the machine by holding down the power button for more than four seconds. Then, I press the power button and I've tried:1) Pressing F1 (to enter BIOS setup) or F12 (to select boot device) and 10% of the time it will work2) Waiting for the "Lenovo" splash screen and then pressing the key - success rate is about 10% I'm in the middle of clean installing Windows 10 but the install is hosed and it dies during the Windows 10 boot process. When I press the key, the "Fn Lock" on the ESC key is not lit. Help!Thanks. PS: When turning off, the power button flashes seven times. Is there a decoder ring for the # of flashes?

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RELEVANCY SCORE 61.2

I already typed something here, since I thought it is related:https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-gen-BIOS-update-broke-external-... Pulling Thunderbolt cables was fine. After a while:Pulling Thunderbolt cables gave me 1 in 3 cases a bluescreen (internal power error). I did a BIOS / Thunderbolt / Driver update on 21th of May 2019. Everything was fine, restart worked. Went to work, this time, turned into standbye before pulling the cable. Everything was fine. At home, I opened the Screen after getting out of Sleep (old Linux Standby), saw the welcome for a short moment, and than bluescreen again.  Reboot, ... freezes in BIOS. Directly at the "Lenovo" Splash screen, before having the chance to put on the finger on the fingerprint reader.Super laggy. Tried EVERYTHING mentioned in this forum, enabled/disabled all settings in BIOS, had to reset with the button in the bottom with a paper clip, tried to deactivate internal battery. By a chance of 1 in 4 I could get into the BIOS or select a boot media.  Lenovo hardware test says, that everything is fine. Have been many times, close to a brick, since it hangs directly after pressing the power button. By chance could boot, made a backup. HDMI is also not working. Does not recognize any thunderbolt devices. Flashed old BIOS version, no difference.  What makes a difference: completely disabeling thunderbolt in bios. Than BIOS/booting works like a charm, b... Read more

A:X1Carbon6th, Pulling Thunderbolt cable broke Thunderbolt CHIP, BIOS is freezing, HDMI not working.

For me it sounds like the Thunderbolt Chip or Firmware is broken. Similar to the more popular bricking of Yogas, P51, before. I maybe could flash it manually like discribed here, but I guess, this is against warranty regulations: https://posts.nadim.computer/2018/10/26/repairing-a-thinkpad.html  

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RELEVANCY SCORE 60

Purchased a thunderbolt dock 40AC0135US (135Watt) to use with a new ThinkPad X1 Tablet 3rd Gen to run (2) screens and provide multiple usb ports when in the office. It runs the (2) screens fine but I get an error message when plug the thunderbolt cable into the tablet that the current power supply is insufficient to charge the tablet. Did I purchase the wrong dock to use with the X1 Tablet?

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RELEVANCY SCORE 59.6

Hello, all. First time poster. Thanks in advance for anything anyone can offer by way of an answer. My question is fairly direct: Will the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W work with my brand-new P43s Thinkpad? If this isn't the best or right one, which external graphics solution should I go with? I'm looking for some nice "oomph" for gameplay, etc. Kind of an after-purchase decision (sheepish grin). I have 16 gig of RAM and an i7-8565U. Thank you.Glenn

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RELEVANCY SCORE 59.6

Apologies if something similar has been posted, I just can't find the answer. We have a 5th Generation Thinkpad X1 Carbon connected to a Thinkpad Thunderbolt 3 dock. At the moment the display is mirrored using a VGA cable to connect to the dock. What we would like instead is to connect the dock to 2 external monitors with separate content on each monitor and the laptop display blank. I just can't figure out if this is possible, what might be needed, and how! Any help greatly appreciated.

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RELEVANCY SCORE 59.6

Hi, I have  a Thinkpad X380 Yoga. The Thunderbolt 3 Dock will not charge my Thinkpad X380 YOGA, and a message saying that the dock is not providing enough power shows up on my minitor. I wonder if anyone have a solution to this problem. It does not make  sense to have to connect the Thunderbold AND the AC power to the Thinkpad, it should be just ONE Thunderbold cord. 1. My power brick is 135W, 20V-6.75A2. I am connecting the Thunderbolt to throuogh the port on the back of the dock.3. I have went to BIOS  and under power section, "disable the battary for technical service" and pwered it back on. None of the above solutions worked.  

A:Thinkpad Thunderbolt 3 dock not charging Thinkpad X380 YOGA

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RELEVANCY SCORE 59.6

Does the Thinkpad P51s support the Thinkpad Thunderbolt 3 Dock? I have the Thinkpad P51s with stock Windows 10 Pro and updated to latest drivers and Windows version and installed the latest Thinkpad Thunderbolt 3 Dock drivers. Attaching the Thunderbolt 3 Dock to the P51s as described in documentation, it charges the notebook, however, noting attached to the dock is recognized. I've tested with attaching USB flash drives, headphones, Ethernet, HDMI, and DP, but nothing is recognized nor are any warnings/errors displayed in Windows. While the Thinkpad Thunderbolt 3 Dock is listed as being compatible with the P51s and T570, the notebook order page does not list the Thunderbolt 3 Dock in any of the accessories lists. Lenovo Sales also confirmed that the Thunderbolt 3 Dock is fully compatible with the P51s.  However, I needed to purchase the Thunderbolt 3 Dock separately from the notebook order. What's going on? Has anybody successfully used the P51s or the T570 with the Thinkpad Thunderbolt 3 Dock? Or is this something I need to wait for full support via a future BIOS/driver update? Or perhaps my Thunderbolt 3 Dock is defective? Thanks,Boris 

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RELEVANCY SCORE 59.6

I contacted Lenovol support and they send me a replacement unit. The the replacement unit has the same problem. Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.  I need to plug in the power adapter for both docking station and notebook.  Does anybody have similiar problem? 

A:Thinkpad Thunderbolt 3 docking station does not charge Thinkpad P51 battery.

Everbody's p51 would be the same.  The thunderbolt port won't work as a charging port.  The thunderbolt specs specify 100w max.  That's not enough.  Your thunderbolt port is not for charging.  To charge via the dock, you need a workstation dock, not a thunderbolt dock.  A thinderbolt dock can charge things like an x1 carbon (5th gen) or x1 yoga (2nd gen)

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RELEVANCY SCORE 59.6

Both PSREFs claims [email protected] over Thunderbolt but I thought the dual port controller (even in Alpine Ridge and I suspect these will be Titan Ridge) always had eight lanes of DisplayPort fed into it which is enough for 5K @ 60Hz. So what gives?

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RELEVANCY SCORE 59.6

Hi Folks.I have X1 Extreme laptop. Trying to connect USB-C (gen 2) monitor, does not work properly.When I plug hard drive to Thunderbolt port, it shows up in "My computer" and is accessible, but it does not show as a device in Lenovo Thunderbolt software that came with machine... It shows "ports", but no devices... Can somebody please tell me if it (attached devices to Thunderbolt) should show up there.Please see attached. Trying to figure out if my monitor has compatibility issues or just flaky TB3 controller. I thank you in advance.

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RELEVANCY SCORE 58.8

$3k laptop, thunderbolt doesnt work and try to upgrade firmware gave me error that there is no controller, have been working on setting this laptop up for two days. Changed bios graphics to discrete (latest bios version) BIG MISTAKE now it won't boot AT ALL, not even to get into bios. It seems they didn't do any testing.  On hold now for support for 30 min and counting ..... 

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RELEVANCY SCORE 58.8

I'm unable to connect my Apple Thunderbolt Display to my new Thinkpad X1 Extreme. I have an Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter, and it works with our other Thunderbolt 3 capable laptops (MacBook Pro and Dell XPS 9560), but nothing happens when I connect it to the thunderbolt ports on my X1E.  I have upgraded all bios and drivers to their latest version, From the About-box on the thunderbolt software:Software package version: 17.4.77.400Application version: 17.4.77.10Service version: 17.4.77.6Controller driver version: 17.4.77.13NVM Firmware version: 36.00 

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RELEVANCY SCORE 58.8

I keep getting BSOD 'DRIVER_VERIFIER_DMA_VIOLATION' when my thunderbolt dock is connected. I have an X1 Extreme model 20MF-000DUS.  I have already installed the following: Thunderbolt Firmware Update Utility for Windows 10 (64-bit) - ThinkPad X1 ExtremeBuild_20180516-N2ETG09W01 Oct 2018Intel Thunderbolt software for Windows 10 (64-bit) - ThinkPad P1, X1 Extreme17.4.77.40015 Aug 2018I started with a Lenovo Thunderbolt 3 dock, but after all the issues despite updating it's Firmware and drivers with the most current:ThinkPad Thunderbolt 3 Driver for Windows 10, 7 (32-bit, 64-bit)V1001317 Sep 2018ThinkPad Thunderbolt 3 Firmware3.12.00320 Dec 2017And I was still having issues with things not being recognized as well as that BSOD so after reading how many people had issues with it despite upgrading firmware and drivers I decided to return it as it would not work properly and go with another dock which recevied stellar reviews as opposed to Lenovo TB3 dock which did not. Now I am using CalDigit TB3 dock and still getting the disconnection and BSOD so I am assuming its thunderbolt drivers, software, or a hardware issue? Anyone else having this problem? Any suggestions? Thank you!

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RELEVANCY SCORE 58.8

I did update BIOS ver. 1.23 which was release yesterday, after the update was successful the system failed to power on. The screen is always black. Laptop sometimes react to "Fn" buttons with some beeps. I've tried disconnecting CMOS battery, but that didn't help. As soon as I press power button the PC turns on, but stays with the black screen for few seconds and powers off. If I keep powering on as soon as it powers off in 10-20 attempts it powers on and boots. But after boot if I reboot the laptop or put it to sleep it fails to power on again. Then again I need to repeat the same power on as soon as it powers off and in next 10-20 attempts it powers on and boots again. Have recorded this in a video, please watch it and let me know if there is any fix for it. https://youtu.be/NeuUgsQp28Y Technically you cannot call it dead also as it powers on once in approx 20 attempts. I also managed to get in to bios in one attempt when it powered on successfully (image attached). Lost faith in Lenovo as a brand, this is my 1st Lenovo Laptop

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RELEVANCY SCORE 58.4

I've been experiencing general stability issues with the ThunderBolt 3 dock. I purchased Extreme X1 for work because of the impressive specs and portability of the device. Overall I've been very pleased with the performance and build quality of the device and Lenovo's software suite makes keeping everything up to date really easy. WIth that said, I've had LOTS of issues with general stability of this product. It appears to Lenovo had issues with the discrete graphics (Nvidia Geforce GTX 1050 ti) which may have mostly been resolved with the latest update. I'm on a fairly recent version of Windows 10 (1803). When using the Thunderbolt 3 dock I still experience lots of issues where the device freezes or becomes unresponsive when docking or undocking. Often times I must force power off the device completely because the device is unable to wake from sleep correctly when docked. I have not tested whether device itself is unable to wake from sleep or if it's just because it is connected from the Dock. However sometimes the device WILL wake correctly but then certain functions will not work, notable USB data will not work often but will be powered (keyboard lights are on but can't use caps lock, for example). Or sometimes the VIDEO won't display at all (thunder bolt graphics issue with discrete GPU) however I can clearly see caps lock works on my keyboard. Note all mentions of keyboard here refer to a USB keyboard wired to the TB dock.  Also worth noting ofte... Read more

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