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HP Support site does not have the updates or drivers/bios fo...

Q: HP Support site does not have the updates or drivers/bios fo...

My mothers pc has been hit with ransom ware pretending to be micosoft Security Essentials (888-841-2933). I have removed the harddrive and installed a new one. I need to install a clean bios before installing a fresh version of the OS. HP doesn't have the bios or any software or drivers for me to download and install a fresh verion of the bios to clean up any corruption on it. Where do I find the bios to install before installing the OS? Thanks

Preferred Solution: HP Support site does not have the updates or drivers/bios fo...

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: HP Support site does not have the updates or drivers/bios fo...

@hpwes Are these the drivers you are looking for??? http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/519... REO

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I have L420 and I want to download drivers for my laptop after reinstalling Windows.In Device Manager > Other devices I find the following entries: 1.PCI Device------------Hardware Ids:PCI\VEN_10EC&DEV_5209&SUBSYS_21DD17AA&REV01PCI\VEN_10EC&DEV_5209&SUBSYS_21DD17AAPCI\VEN_10EC&DEV_5209&CC_FF0000PCI\VEN_10EC&DEV_5209&CC_FF00 2.SM Bus Controller-------------------Hardware Ids:PCI\VEN_8086&DEV_1C22&SUBSYS_21DD17AA&REV_04PCI\VEN_8086&DEV_1C22&SUBSYS_21DD17AAPCI\VEN_8086&DEV_1C22&CC_0C0500PCI\VEN_8086&DEV_1C22&CC_0C05 3.Unknown device-----------------Hardware Ids:ACPI\IBM0068*IBM0068   Now, the problem is that I know I should download drivers and I believe I could find them in the support site.However, when I enter the support site and go to "Drivers & Software", the Chipset drivers wont expand. This problem doesn't happen only in chipset drivers. The same problems happens with "Networking: LAN (Ethernet)" and other entries as well. This means I can't see the possible downloads, even though it shows there are such downloads (it displays Chipset (5), meaning there are 5 possible downloads) Are all the L420 the same? I don't know if all the downloads that are relevant to L420 are relevant to my laptop (with a specific serial number).When searching for L420 & Chipset in Lenovo website I'm finding the following download:https://pcsupport.lenovo.com/fr/en/downloads/DS01... Read more

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my pc's drivers removed from hp support and i don't find my drivers.What can i do?

A:my drivers removed from the hp support site

Everyone is facing this. HP is working in it. Check back in a day or so. 

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Does anyone know if HP support site will be posting BIOS upgrades for Windows 10 under the tab of "Windows 10 xxbit"?Not having a Windows 10 drop down to support Windows 10 for BIOS updates is a security concern. Can anyone pass this on?

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(Please pardon my redundancy - I have posted this to the Customer Care Board and Client Service forums - just hoping to correct what I hope was an accidental change in support policy.)
This is not a technical comment but it is a comment about Dell's Technology Support. Recently the support site for laptops, and I presume other areas though I have not checked, was revised to change its structure. In the process many items were removed notably having to do with drivers for older systems. Even if a system is past warranty that does not remove the responsibility for Dell to continue to provide the most recent (even if old) drivers especially since the cost of doing so is trivial. This is especially the case when Dell is the only source for specific drivers. A specific example is a Dell Vostro 3700 laptop which uses the embedded GPU in the CPU as well as outboard nVidia GPU; the hybrid video architecture is such that NVidia provides no driver and re-directs users to Dell's site. In the case of this specific model, most of the drivers that were present a month ago are now gone.
Dell laptops have two things going for them - good products at a good price and a great support site. This has prompted me to continue focusing upon Dell - e.g. two new 5759's in 2017, and to recommend Dell to colleagues and friends. I have had recent occasion to review some very old systems on HP's support site - all relevant drivers continue to be available. I strongly recommend that Dell c... Read more

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My Latitude E6420 has Bios A7.  Support site has Bios A12 through A23, all of which need Bios A8 to install.  How do I get Bios A8-A11 to prepare for the later ones that are available? 

A:Latitude E6420 Bios update files missing on support site


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I ordered an AMD Phenom ll x 4 (AM3) for my PC with a Pegatron Corp NARRA5 Motherboard (AM2+) and I've heard that you need specific BIOS updates to support AM3. Since I've never updated the BIOS for the motherboard that is in a PC from April 2010 and Pegatron is probably dead, can you find any BIOS updates if I need them? (PS: the splash screen is a Compaq logo and says the version # is 5.55. Will that update support AM3?)

(PPS: Will changing the Graphics Card resolve my 640 x 480 startup screen resolution dilemma?)

A:Any BIOS updates for the Pegatron Corp NARRA5 to support AM3 prossesor

never mind. the bios update was released after am3 so i am fine.

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Hi everyone,I recently received a Pavillion DV7 laptop with all stickers removed from the system. I'm struggling to find BIOS, drivers and firmware updates for this system to install Win 10 or maybe even an older OS. This is what the system reports: System Family: = 2System Model: = EW7-I7C2381TBR1System SKU: = AU86T4BSystem ID: 181CBIOS: "InsydeH2O Version 03.71.51F.0B"Chipset: "Intel(R) 7 Series/C216"Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz Can anyone tell me what the model of this system is or at least which model it is compatible with in order to download the correct BIOS, drivers and firmware? I'm sure there's some document somewhere regarding this model but I haven't been able to find it. Please let me know if you need more information. Thank you.  


View Solution.

A:DV7 Unlisted model - Need drivers and BIOS updates (Win7 and...

Look inside the battery bay for another label but a third gen Intel Core Pavilion DV7 is the DV7t-7000 Quad series with this Service manual: Manual and these Windows 7 64 bit drivers: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv7-7000-quad-edition-entertainment-notebook-pc-series/5276636/model/5276637 Post back if you need any more help. Best OS for it is Windows 7 or 8.1...switchable graphics has issues with Windows 10 but can be made to work with some effort.  If this is "the Answer" please click "Accept as Solution" to help others find it.    

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Didn't know how to title this issue...basically, here's the deal: I have a school web site, on [email protected], which has a maximum of 10mb on the site. This is a constant battle trying to keep it under the 10 mgs, with all the photos and whatnot I like to put up there. I was thinking that I still have another three or four sites on my account; why don't I set up one site which is just the images, and link it to the other site. Wouldn't it be transparent? I mean, if I set up a hyperlink on the main site, wouldn't visitors just cruise back and forth at will without any hassle? And that way, I'd have much more space for images.

Please advise...it seems too easy...am I missing something?


p.s. I use front page 2002 from office xp suite (professional )

A:thinking of setting up web site just for images to support another site

I don't think you're missing anything. This is common practice. Most of the images on this page came from another site. Ads almost always do. There's nothing that says that the image links in your html can't load images from elsewhere. The ability to bring many disparate objects from various sources together on one web page is the reason html was designed the way it was.

Sounds like you have a good solution to your problem.

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i bought a lenovo thinkpad edge which is missing the model sticker from the bottom left of screen
all i need is a link to the most recent windows 7 drivers including bios update
and i would like to know a list of processors i could upgrade to current cpu is i3 m370 @2.40ghz
this website does not recognise serial number or product so i will post all th details i can below .... please help !!
TYPE 0319 - 2AG
S/N LR - xxxxx     11/10
Mod edit: S/N removed

A:Unknown thinkpad bios support and processor upgrade support needed

Welcome to the forum!
Your model is a ThinkPad Edge 15
ThinkPad Edge 15 0319-2AG
i3-370M(2.4GHz), 4GB RAM, 500GB 5400rpm HD, 15.6in 1366x768 LCD, Intel HD Graphics, CDRW/DVDRW, 802.11bgn wireless, 1Gb Ethernet, UltraNav, Camera, 6c Li-Ion, Win7 Pro 64
You can get the drivers from the EOL page: https://download.lenovo.com/eol/index.html 

Since you have an Intel model, you can upgrade to any of these CPU's:

Intel Core i3 370M, 2x 2,26 GHz, 3MB Cache
Intel Core i5 450M, 2x 2,40 GHz, 3MB Cache
Intel Core i5 460M, 2x 2,40 GHz, 3MB Cache
Intel Core i5 480M, 2x 2,66 Ghz, 3MB Cache


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Relying on the information on the Lenovo website listing "Ubuntu" and "Redhat certified" under "Operating Systems", I chose a Lenovo P52. The device arrived, and I opened BIOS settings to prepare for the Linux installation I had planned. After changing some settings, I chose "change settings and reboot", and the device entered a nonresponsive state: Screen black with the exception of a single white pixel in the left upper edge of the screen. After about 30 minutes, I tried a re-boot; again, the screen stayed black. No Lenovo logo appeared, clicking F1 (or any other function key) did not lead into the BIOS settings. Customer support told me this was a technical defect, and I sent the device back to the dealer. A week later, the new Lenovo P52 arrived.  This time, trying to set up the BIOS for Linux installation, I always changed but a single setting and chose the "Save and Reboot" option. Things went fine until I chose to "Enable" the "BIOS support for Thunderbolt", a setting suggested by the BIOS help appearing on the right quarter of the BIOS setttings screen for installation of Windows 10 before a certain patch level and for installation of Linux. An Info Box popped op, saying the resetting with take "up to 15 seconds" with this option enabled.  The "Save and Reboot" led to a bricked device, again: Black screen, nothing happened for 45 minutes. A reboot again failed to have the Lenovo logo appear, no reaction on keys F1 to F12, no way to enter BIOS setup, let... Read more

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Relying on the information on the Lenovo website listing "Ubuntu" and "Redhat certified" under "Operating Systems", I chose a Lenovo P52. The device arrived, and I opened BIOS settings to prepare for the Linux installation I had planned. After changing some settings, I chose "change settings and reboot", and the device entered a nonresponsive state: Screen black with the exception of a single white pixel in the left upper edge of the screen. After about 30 minutes, I tried a re-boot; again, the screen stayed black. No Lenovo logo appeared, clicking F1 (or any other function key) did not lead into the BIOS settings. Customer support told me this was a technical defect, and I sent the device back to the dealer. A week later, the new Lenovo P52 arrived.  This time, trying to set up the BIOS for Linux installation, I always changed but a single setting and chose the "Save and Reboot" option. Things went fine until I chose to "Enable" the "BIOS support for Thunderbolt", a setting suggested by the BIOS help appearing on the right quarter of the BIOS setttings screen for installation of Windows 10 before a certain patch level and for installation of Linux. An Info Box popped op, saying the resetting with take "up to 15 seconds" with this option enabled.  The "Save and Reboot" led to a bricked device, again: Black screen, nothing happened for 45 minutes. A reboot again failed to have the Lenovo logo appear, no reaction on keys F1 to F12, no way to enter BIOS setup, let... Read more

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Hi folks!

There is a site out there that tests your system and tells you which drivers are bad and which are good (outdated and current). Can someong post the link to that site as I have forgotten to bookmark the site and would like to get back to it.

Thanks so much and may God bless,

A:Drivers site that test which drivers are outdated...



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I wanted to read instructions on how to install win 7 on t420 but the whole site seems to be down, anyone else having this issue?    ?

A:Support site is down?

Same problem here.

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I am working on one of our VP's laptops that was infected with LOTS of viruses and malware. I have run the following on it, which has helped but has not eliminated the problems: Super Anti Spyware, TCPIP Winsock Fixer, Microsoft Security Essentials (which I had to update manually as it couldn't get the updates directly), TDSS Killer (which found nothing), and finally ComboFix, which ran and initially complained that it detected a rootkit and had to reboot. I let it reboot and run though completely, but afterwards can still not get to the Windows Update site. I'm not sure what else to try but need to have this thing working by lunchtime tomorrow. Below is the ComboFix log...if anyone can make sense of it I would GREATLY appreciate the help. These viruses and malware have become what consumes a good portion of my day anymore. Usually I just reimage the machine, but due to the nature of this PC and the timeframe that I have to work on it, I have to clean it up. Here's the ComboFix log....thanks in advance guys!! WarnerComboFix 10-10-12.03 - dougw 10/14/2010 15:10:03.2.1 - x86Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.510.310 [GMT -5:00]Running from: c:\documents and settings\dougw\Desktop\PC Fixes\ComboFix\ComboFix.exe.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\documents and settings\dougw\Applica... Read more

A:Can't get to Windows Updates site or MSE updates

I posted a problem yesterday and didn't get any responses yet. Normally this wouldn't be an issue but I'm working on a very time-sensitive laptop. I did some searching around on here and found a post by someone with an identical problem. One of the response team members (Gringo) posted some very detailed instructions for the original poster but they never posted back again so he closed the thread. So *I* followed his instructions, as listed here. At the end of his instructions, I have posted the logs that he requested of the other poster. Can one of you guys help me with this, please??? Thanks much! WarnerGringo's original reply to the other poster:Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the clean... Read more

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Hi Dell
My PC Dell Aurora R4 won't update properly due to it not being on the list of windows 10  creator supported drivers PC from dell. Does anyone one know if dell is going to correct this matter.
This is urgent as this leaves me as a customer vulnerable, due to the W10 System of queuing downloads and there is a security one that is waiting.
I have checked directly with Microsoft Technicians and they confirm this is the issue "No Driver support for Aurora R4 Listed, W10  Creators edition. Can dell Update an then inform us a the machines cost a pretty penny and are meant to be future proofed with drivers even without a warranty. Thank you. The link to the support statement on dell site is below.

A:DRIVER SUPPORT NEEDED: Alienware Aurora R4 Support for the Windows 10 creator Drivers Needed but Missing


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I am a registered user but have to always re-enter my user name and password, as anything I try to do such as post a thread, check the forums, check replies, says I am not a registered user. Any advice?
Nick Gill

A:need tech support for this site

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I started getting support here and also tried their live support from tech24. but, i found another website that does not use message boards, your questions actually GET answered, and it's much cheaper than tech24, only $5!

check them out. i used them once and believe I'll use them again.


Jim D.
Assistant Pofessor of Computer Science
University of Texas at Austin

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Okay, so I got the laptop from my aunt and she gave it to me broken, not booting up. So I wanna upgrade/downgrade the BIOS and probably will help with the issue. It booted yesterday, but it didn't today. I followed the instructions in this document at Recovering the notebook BIOS using an external device. I currently have a blank non-bootable USB, and whenever I extract the BIOS there, I get "Error IHIS! not support current BIOS" followed with "BIOS did not support InsydeFlash"  May anyone please help me to finally fix this devil. Any help would be appreciated.    And yes, It is on Windows 10 Pro 32 bit. I did a fresh clean install of it yesterday.

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About this time last year flrman1 helped me remove the "About:Blank" spyware scourge from my computer. My computer has been clean since then but it is only a matter of time. When that time comes I want this site up and ready to help. I just made another donation and urge everyone else who benefits from this site to do the same.

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Hi, I have a malware help request in progress over at Lavasoft but the support site has been down all morning. I'm wondering if anyone knows anything? Perhaps someone from Lavasoft who is reading this?

A:Lavasoft support site is down - anyone know for how long?

You might try Galadriel, who runs tutorials here and has had a lot of value to say on system protection.Here are some of Galadriel's most recent posts. I was surprised to see that Galadriel is no longer recommending AdAware, preferring Microsoft.http://www.bleepingcomputer.com/forums/ind...p;hl=&st=25Incidentally, check your scanner to see what internet browser and search engine it has on your settings page. Mine keeps resetting to MSN, and it is only with great difficulty that I get it to accept my Firefox settings. I don't even use MSN; I use IE7 occasionally.and no, I'm not a techie. Haven't really been to the AdAware site yet. I use the free version--maybe that's the problem!

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seems the support site is not currently working properlyevery time i try and download a driver nothing happensthis is is the same for 3 different type of machine and 3 different web browsers Someone please fix it as I will have to fully reinstall a pc from scratch and I will require all the driversThanks

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I am unable to display the complete content of support articles on the Microsoft support site with Firefox. Of course everything looks great under IE.Here's an example...http://support.microsoft.com/kb/279765/EN-US/At one time, I did not have any issues looking at support articles with Firefox on the MS support site.Any workarounds for this besides using IE when I am researching problems on MS?

A:Ms Support Site Not Working With Firefox.

Try installing the IE Tab extension.That way you can view IE within Firefox. Is the only way I can see the entire page of a Micr$oft article.

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In attempting to prepare a trifold document I want to has a background color on just one of the columns. When I click on "background" the whole page is filled.

A:Looking For Support Site For Word 2000

I'm assuming you're talking about columns in a table, right?
On the main Word menu you have a Table pulldown. Everything related to tables is there.

Here's another way: select a column of the table, right click, select Shading and borders (or very similar formatting command), pick the color and you're good to go.
I'm not in front of 2000 right now, but it might be select the column and then Format.

Selecting the column is the roughest part, as often either a whole table or just one cell gets selected, so you need to do a bit of mousework to get it right

If you're not talking about a table, but a column of a 3-column page, then I have no clue. Perhaps you can just select the text in that column and give it some background or highlight.

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win 8, 64 bit PC
Brother(company) thinks Windows updates or Av program updates can corrupt Printer/scanner drivers - i have to reinstall entire program after the company tired to fix problem to no avail when printer/scanner stopped scanning... does that sound possible ? thanks so much !

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Hello. I am trying to download the latest version of the BIOS for the HP Compaq Pro 6300 Microtower (B5N11UT#ABA). Upon searching the official HP support website for my device and clicking the link for the software and driver downloads, it results in "The site can't be reached."  I have attempted this in both Chrome and Firefox browsers. Other HP product pages load fine (such as a HP Stream Notebook - 13). It seems my B5N11UT#ABA is an isolated issue. For the record, it is not an "old" product, at least no where near exceeding the 10-year limit for HP product support pages. Please advise. Thanks,Mark

A:B5N11UT#ABA | HP Support Page Does Not Load ("The site can't...

@SaintMark316 Allot of us are experiencing the same problem. Sorry for any inconvenience but please try again later. REO

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I purchased a P50 a couple months ago and haven't had much time to do a whole lot with it until the last month.  Now I've been using it every day and had had a significant amount of Win10 crashes on it.  What I determined today is that in SSD slot 1 I have a brand new NVME and the slot itself is sporadically not working correctly.  If I let the machine cool down I can boot it up and use slot 1, however once it's operating Windows will crash under a high load where it gets warm.  Right now it won't see any M.2 in slot 1 - and I've tested 3 drives in both slots now and have narrowed it down. My first question is - is this something that's been happening or noticed with the P50 line? Second question is - does the chat on Lenovo support just not exist?  I've tried Chrome, Firefox and Edge in Windows 10 and Chrome and Firefox in OS X to no avail.  The support site just fails to even remember the serial I put in under my assets and when I do get to the page all I see is this: http://imgur.com/B1rWbSU Super frustrating as I have time right now to open a ticket and apparently will have to call.  I fail to see how the site is operational at all.

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I'm an IT professional building a standard volume image for my faculty's new ThinkPad e560 machines. I need a download link for the version of PowerDVD 12 (Cyberlink) and related apps that are preloaded on the new laptops, but did not find it with the other software and driver downloads. These forums have multiple suggestions for Lenovo download URLs for this software, but the versions are machine-specific and refuse to install. Can you provide the correct version for e560?

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I have problem with my Toshiba and I cant report it due to Toshiba website error.
When I'm on this site: http://www.toshiba.pl/innovation/pl/generic/pc-support/ and I enter serial numer of my PORTEGE Z930-14D which is 8D032137H nothing happens. The page which will appear is blank, and I cant check even the status on guarantee.

Please check it out, why the Toshiba website dont work correcly in my case.

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I was just gifted an HP ProBook 455 G3, product number W4E07UT#ABA. I can't find information for it anywhere on the HP site.  I would like to ultimately get access to any manuals and drivers.  I also want to know if this was sold with Win 10 (which is what's on it) or if it was manufactured with Win 7 and has been upgraded.  There are no stickers indicating the Operating System or Processor. Help.

A:Can't find product W4E07UT#ABA on the HP support site.

 I can't find anything using the Product number you gave. But here is the Support page for ProBook 455 G3. I believe it shipped with Windows 10.http://h20566.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7834528&lang=en&cc=us Amazon has it for sale-with Windows 10:https://www.amazon.com/HP-W4E07UT-ABA-15-6-Inch-A10-8700P/dp/B01DAWW9C6

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Hi,hope u can help. Yesterday when i was looking through this very helpful site i suddenly got a "windows internet explorer" box appear with the message "internet explorer cannot open the internet site //forums.techguy.org/malware-removal-hijackthis-logs/76059-virus-cannot-open-internt-explorer-2.html.then under that it says operation aborted with a box to click ok. It gave me no choice but to click ok or the red x in the corner and then it took me to the internet explorer page where it says "internet explorer cannot display the webpage" most likely causes etc etc etc.this happened out of the blue so i did a spyware scan and found i had WinAntiSpyware and a trojan called ZCodec.mbam removed these 2 and 1 other piece and then i did a second scan stright away with mbam and it was all clear.I then came straight to this site,went to the malware forums for a read and as soon as i wanted to go to a 2nd page the box came up again and i had to close you down.hope you can help as i have learnt quite a bit from reading the forums and the answers you guys give....thanks...btw,running windows xp home edition with sp2.

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My ideapad 510 Serial Number: PF0KPVUP. Use Window 8.1 . Now I not have sound driver and i want to download but in dowload driver page not have it not support to window 8.1 . In page have driver for support for only window 10 why ?Please provide how to fix it or sound driver for window 8.1 to me. (in attach cap screen my lost driver) Thankyou.

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Hi all,

I need help, I have Toshiba Satellite L300 - 17L; Model No: PSLBCE-00S00TY4. TOSHIBA EUROPE GMBH
I cant find anything on support site here.

Can someone help me?

Martin Micevski

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Has anyone tried using the recovery disc available at dell support site? I was not able to create or clone my factory issue SSD and I used to reinstall windows using the recovery disc but only to find out that it does not come with the drivers. You have to manually download everything from drivers to application.
I notice there are two ISO available.
I tried the second one (for dell) but that does not have any drivers included. What is the difference between the two? i was hoping to get an recovery disc that included everything.

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I?m currently updating the BIOS of some Lenovo ThinkCentre M83 PCs and I came across a problem. The Flash UEFI BIOS update (provide by Lenovo) worked almost perfectly on the first PCs, despite it didn?t automatically open the console and started the flashing process.Anyways I did go on with my work. Almost all other PCs had the problem that when the second phase (yellow font)/ afudos.exe imagefb.rom /defans /capsule /b /n /r /sp started the afuwin.exe stopped working (it crashed). It seemed like the Update wouldn?t get done this way so I decided to try it with the USB Flash method, also provided by Lenovo, but it also didn?t work. It says in the second phase ?15 - Error: Secure Flash function is not supported on this platform? Last but not least I tried to update the BIOS with the CD-ISO but when updating with this method it says that the BIOS-Version is too old. Some information about the system: ThinkCenter M83Type: 10BE0003GEOS: Windows 7 SP1 64bitBIOS-Revision: FBKT73AUSBIOS last Updated: 01.April.2014 Furthermore Information what I found out:BIOS-Revision seems to not matter (same version but some worked some not)Doesn?t matter if BIOS is set to UEFI only or Legacy onlySecure Boot also seems like it doesn?t matter if its on or notWhen the afuwin.exe crashes it only writes a return codeI use the update provided by this Page from Lenovo (Update: fbjycpusa)https://pcsupport.lenovo.com/de/de/downloads/ds035753 Thanks... Read more

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Can someone please tell me what the windows updates site is because i keep forgetting it.


A:what is the updates site?



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Windows XP Home SP1
I am helping a lady that her harddrive went bad so Dell put in a new one. I put the antivirus and some programs back on for her but I went to windows updates cause there should be a whole lot of updates there such as sp1 and all the updates that sp1 would have now (I told her she does not want sp2 right now) so where do I get the updates and how do I know what updates should be downloaded, it does not show any updates in add/remove programs and at the windows update site it only showed one update which I downloaded, but there has to be a whole bunch, anyone know anything about this?? Where to get the ones she needs and what ones they are??, Hope so Thanks

A:Windows XP Home SP1-Can't find windows updates, at the site but no updates, Please He

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I have a new SSD drive and did a clean install of Windows 10 Pro 64-bit. I have the 2013 fingerprint software file saved in my downloads folder, but am trying to find out if there's a newer version before I install that one. None of the website links are working. My model/serial number aren't accepted, the drivers & software link comes up blank, as does the contact us page. Can anyone tell me if the 2013 file is the most recent? If it's not, suggest how can I access the correct driver page when none of the links are working? Thanks. 

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Hi all, Ive followed the instructions given to me by Tech support and gone to the link listed under my Service Tag where there is the option to download my Windows 8.1 ISO image along with instructions which Ive printed off.
I will be installing from a USB flash drive and the instructions to create the bootable USB installation media are straight forward and easy to follow using Diskpart. Then simply Mount the image and copy all files over onto the USB flash drive.
Im a little confused though when reading the instructions under How to Reinstall Windows 8.1. there are two options PCs with BIOS boot mode and PCs with UEFI boot mode. I purchased my Inspiron laptop late 2015 so it has UEFI boot mode with Secure Boot. Under the UEFI boot instructions it talks about disabling Secure Boot and for USB installation media set Boot order to Internal ODD device. I don't understand..a USB flash drive isnt an Internal ODD device as far as im aware.
So without doing anything to System Setup Ive tried inserting a flash drive, tapping F12. It says UEFI boot mode and Secure Boot is enabled and the flash drive is listed second one down underneath my Toshiba hard disc. It seems to me that I have to follow the instructions for PCs with BIOS boot mode even though my system is UEFI boot mode!! Am I missing something here?

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We received a bunch of new computers (T570's, T470's, M710q's). They all have Windows 7 but we purchased Windows 10 Upgrades for them. The support site doesn't recognize any of their serial numbers. Does anyone know how to upgrade to Windows 10 quickly on these? I assume this is because their site needs to be updated to recognize the new Serial Numbers? It's killing us being unable to deploy these. Thanks,

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In HP Support, I have tried to install three updates and they go thru the motion say complete but never really install or the updates go away like the other ones did. Tried stopping virus protection, windows defender, and firewall, still wont complete.  AMD Video Drivers and Control Panel Realtek RTL8723BE/RTL8188EE 802.11b/g/n wireless lan drivers Intel Chipset Installation Utility 10 Any ideas how to get installed?  

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