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screen freezes in windows 7 when not in safe mode

Q: screen freezes in windows 7 when not in safe mode

Hi, my HP desktop pc keeps freezing up. If I start in safe mode it doesn't happen. It usually happens a couple minutes after startup. At first it would only occur when browsing the internet, but now does it on the desktop as well. The cursor will stop moving and the mouse and keyboard become unresponsive.
 
I've run scans with MBAM and MSE. I've also tried a clean boot and the problem still occurs every time. I'm not sure what the next step is. Thanks

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RELEVANCY SCORE 200
Preferred Solution: screen freezes in windows 7 when not in safe mode

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RELEVANCY SCORE 81.6

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.

A:Windows freezes before logon screen, even in safe mode

Use the Advanced Boot Options to select Last Known Good Configuration (advanced) and report back whether it helps.

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RELEVANCY SCORE 80.8

WINDOWS XP FREEZES ON WELCOME SCREEN & WONT START IN SAFE MODE

Last night i was in the middle of installing a program and my pc crashes and restarts automatically then when it restarted and everytime i turn it on it freezes at the (blue) welcome screen it also will not give me the option to start in safe mode.

I really need data that is on the hard drives can anyone tell me the best way to get it back, ive been told to buy a hard drive caddy / docking station does anyone have any ideas what the problem might be?

Thanks.

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RELEVANCY SCORE 80.8

Hi,

I'm having an issue with my laptop whereas it wont start up as normal and always freezes at the logo screen where the litte blue bar moves across the screen near the bottom. The laptop will start in Safe Mode but I don't have a clue what's causing this issue or how I can solve it.

Any help or advice would be greatly appreciated.

Laptop - Novatech Revo 440 CEL M Notebook.
 

A:Windows XP freezes at logo screen but will start in Safe Mode! Help!

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RELEVANCY SCORE 73.6

Hello,

I have a Windows XP Pro Safe Mode problem. I have a Dell Dimension 8400 Desktop (nearly three months old).

First let me say I religiously keep my antivirus up to date. I have Spybot Search & Destroy, Ad-Aware SE, Spy Sweeper, PestPatrol, Microsoft AntiSpyware and I use HijackThis. I only use one of the Spyware programs for active protection. I can account for all of my running processes and startup entries including those starting from the Registry.

I scan my system (Spyware and viruses) after turning off system restore then I booted into safe mode (that was my routine before this problem). I keep my web surfing to a minimum. I use my banks site, news sites etc. This problem only recently happened. I have no problems booting up into Windows and every thing runs great. I never have had a virus or been hit with spy ware etc because of that routine.

The problem only when try to boot into Safe Mode. I press F8 then select Safe Mode. It runs the process of booting into Safe Mode all the way to the Welcome screen where it displays the picture for my Administrator Account and my personal Account (also an Administrator Account).

My mouse works fine, it moves freely around the screen to mouse over what ever account I choose to log into but when I click the picture and the password box comes up for me to type into my system freezes right there. The password box has that blinking line like its ready for me to type in my password but when I type none of my key strokes wo... Read more

A:WIN XP freezes at Safe Mode Logon Screen?

Hello once more,

I have an update on my Safe Mode freezing problem. I was able finale able to boot into Safe Mode. Even though successful how it did it it still raises a question. I will explain below.

If you read my original post at the top of this thread you will remember the point it froze at was as soon as I clicked my cursor on my Admin account picture at the welcome screen. The password box popped up and my cursor wouldn’t move and when I tried to type none of my key strokes came up (PS2 mouse & keyboard).

Well after I unplugged the PC and plugged it back in to get out of the big freeze like usual I though about were it froze at each time, after I clicked and the password box popped up and decide to try some thing.

I went to User Accounts and got rid of requiring a password at logon. Then I booted to safe mode and at the welcome screen simply clicked on the picture to logon and instead of freezing it worked.

Why would not requiring at password at logon solve the freezing up in Safe Mode?

I don’t really need as password on either account as it is just my wife and I who use it but if at some point we do want or need to put logon passwords on the accounts we won’t be able to get into Safe Mode like before.

Can any one shed some light on this new twist?

Thanks
 

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RELEVANCY SCORE 73.6

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.
 

A:Blank screen, safe mode freezes

any thoughts?
 

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RELEVANCY SCORE 72.8

Windows XP will freeze after about 10-15 seconds after starting up. I cannot move the cursor or right-click. I have no other choice but to hold down the power button and shut down. However, it loads OK in Safe Mode. Where do I go from here to fix this?

A:Windows XP freezes on startup in normal mode, but loads OK in safe mode. What do I do?

Arrrgh! Now when I go into Safe Mode none of the icons appear, and I can't see the Start menu! It's a totally black screen except for "Microsoft ® Windows XP Build..." and "Safe Mode" in the four corners. Please help!

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RELEVANCY SCORE 72.8

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26
--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Professional
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Motherboard:
CPU Type Intel Pentium III Xeon, 2300 MHz
Motherboard Name Acer Aspire 5734Z
Motherboard Chipset Unknown
System ... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

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RELEVANCY SCORE 72.8

Hello All,

As of this morning my PC (running XP Pro SP3) hangs at the Welcome screen. I am able to type in my password (and hear the log on sound) but the welcome screen stays and the OS never loads. It loaded once (on about the tenth attempt) but I believe "explorer.exe" did not; I had blue screen on my start bar, quick launches and system tray, could not use CTRL+ALT+DEL or SUPER+R to run a command, and could not load any shortcuts from my desktop.

I am able to boot into Safe Mode (standard, with Networking and with Command Prompt) without a problem. I have attempted reinstalling my Chipset and VGA drivers to no avail. I have also run Malware and Spyware Doctor scans and show no issues.

My login screen is customized from Tune Up Utilities 2012; however I cannot uninstall the program from safe mode. Additionally, though my boot and welcome screen are custom, they both run when I boot into safe mode, which, as mentioned, I can do without incident.

Here is my hardware profile from Everest:

Code:
Operating System Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
Date 2011-11-08
Time 11:26


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Pr... Read more

A:XP Freezes at Welcome/Login Screen: Only Boots in Safe Mode

Hi

Follow the steps in this article to perform a clean startup:
Perform a clean startup to determine whether background programs are interfering with your game or program
You will have to start in safe mode to run the msconfig utility.

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RELEVANCY SCORE 72.8

My main system has encountered a problem. I was using it as normal last night and all things worked as they normally would, I finished up for the night and shut it down. On trying to start the system today it takes me to the selection screen where you choose between the various safe mode options, last know good configuration or start windows normally and the whole system hangs here. (i have included a small pic for illustration purposes)

No option I have chosen has resulted in any success. Letting the timer run down to zero does not boot, selecting any other option will not boot and in fact sometimes even moving between the options results in the timer dissappearing and the system hanging.

There appears to be no activity whatsoever once it gets to this screen, the cpu activity light (not sure of its exact name) does not flash or indicate that the system is attempting to do anything.

I have looked at the BIOS to see if anything was out of the ordianary adn could see nothing unusual and i can not even boot to safe mode to check for any software issues ( The only software recently updated was the program my nokia mobile phone uses to interface with the system, but cant attempt to undo that or a system restore until I can actually get into the system)

I have dealt with issues in the past and havebeen able to fix after a bit of quality google time, but am at a loss with this one.

I have reset the RAM, soundcard, graphics card and have had no luck, a well as disconnected all... Read more

A:System Freezes at safe mode selection screen

Do you have the Windows XP CD to hand??
 

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RELEVANCY SCORE 72.8

It started when my desktop froze after a video,(no virus on my comp) so i just let it be for about an hour and it didnt budge so i decided to manually shut it down (which i never do, and i've only done this once to this computer). So when i started it back up again, it showed the BOIS screen but when it went to the xp logo loading screen, nothing was there except for a black screen. I went into that F8 Menu and tried everything, on safe mode it would just stop loading files up to Mup.sys. Ive tried to run off the Re-installation disk but it would just go to *Setup Starting Windows* and then freeze again. I've foubnd that there was a problem with the NTDLR file but i already fixed that with a boot floppy, but it really didnt do anything because i still have the black screen problem.

Im running a dell potiplex GX620 with intergrated motherboard
OS Win XP Pro (i think SP2 because i dont have the SP3 CD but not entirely sure)

Please if you can help, I want to try to repair this without formatting my hard drive because i have very important files in there.

oh yeah and i forgot to mention when i boot off the CD it gives me these options

Press F6 to install a SCSI or RAID driver

Press F2 To enter ASR (automated System Recovery)

and then it just load a bunch of files and then stops and freezes at Setup is Starting Windows

Please help, this is very very annoying and i dont want to loose my files

A:Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys

So you're not able to get into the recovery console with the XP disc?

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RELEVANCY SCORE 72.8

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

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RELEVANCY SCORE 72

I have no idea what caused this.
All scans show my computer as being clean.
My CPU usage is 100% after opening a web browser and stays that way after its closed.
When I try and boot into safe mode, it freezes before WinXP finishes loading drivers (before the login screen, when the screen its still in text mode)
Every time I turn off my computer the End Program window pops up, and it's rarely ever able to end the program. Usually I have to terminate whatever it was so I can shut the computer down.
Last night when I attempted to shut the computer down, it gave me a blue text mode screen telling me that a serious error had occurred, that the system was corrupted, and that I would have to restart the computer to see if WinXP could recover. It did, and it gave me a link to a microsoft website which told me to backup all my files.

OS: WinXP, Pentium 4 3GHZ
Mem: 1GB Ram
Video: Nvidia GeForce 6800 GS/XT (latest drivers installed)

This morning I've everything SQL related because it wasn't being used any more.
There is a System restore file but it was made before removing the SQL programs.
Will restoring my computer to that point damage my computer or system registry?
 

A:WinXP Blue Screen Of Death, Safe Mode Freezes!

Download Process Explorer:

http://www.snapfiles.com/get/processexplorer.html

Start it up BEFORE you launch the browser. When you start the browser, quickly minimize it and watch the results on the Process Explorer screen.

This should identify the culprit.
 

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RELEVANCY SCORE 72

My computer always freezes at the shutdown loading screen (When i restart and shutdown). But when im in safe mode it shuts down normally. It Freezes for about 15 min each time then it goes back to my desktop and says an unexpected shutdown happened. I want to know if anyone knows how to fix this problem. Sorry im new i dont know where to post this topic.


Machine Specs-
OS
Windows 7 Ultimate x64

CPU
Intel Core i5-2500 CPu 3.30GHz

Motherboard
PH61A-P35 (B3)

Memory
8 GB

Graphics Card(s)
NVIDIA GeForce 7950 GT

Sound Card
Dynex

Monitor(s) Displays
AOC 20in

Screen Resolution
1366x768

Hard Drives
500 gb

PSU
650w

A:My Computer Freezes at Shutdown Loading Screen But Not in Safe Mode.

How long does it freeze for?
How long do you wait?
Shutting done can sometimes take a few minutes depending on what programs are running and may not shut down for a longer period if installing updates.

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RELEVANCY SCORE 72

Hi, A friend of mine has ased me to look at her computer as it reboots and freezes at the black safe mode screen, if she leaves it turned off for about 10mins it will start back up with no problems, it does not sem to be over heating as this can happen withing a minute of booting up.
I have noticed that the dvd from light seems to stay on for quite a while when it boots up but then goes out.

Any ideas thx.
 

A:Computer reboots but freezes at the black safe mode screen

you say it freezes at the safe mode screen, is it automatically going to that screen or are you pressing F8 as it boots to get there?? if it is automatically going to that screen, have you tried selecting "last known good configuration"? or can you not even choose which selection to boot with?
 

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RELEVANCY SCORE 72

Hello once more,

I have an update on my Safe Mode freezing problem (the original post is below). I was able finale able to boot into Safe Mode. Even though successful how it did it it still raises a question. I will explain below.

If you read my original post at the top of this thread you will remember the point it froze at was as soon as I clicked my cursor on my Admin account picture at the welcome screen. The password box popped up and my cursor wouldn’t move and when I tried to type none of my key strokes came up (PS2 mouse & keyboard).

Well after I unplugged the PC and plugged it back in to get out of the big freeze like usual I though about were it froze at each time, after I clicked and the password box popped up and decide to try some thing.

I went to User Accounts and got rid of requiring a password at logon. Then I booted to safe mode and at the welcome screen simply clicked on the picture to logon and instead of freezing it worked.

Why would not requiring at password at logon solve the freezing up in Safe Mode?

I don’t really need as password on either account as it is just my wife and I who use it but if at some point we do want or need to put logon passwords on the accounts we won’t be able to get into Safe Mode like before.

Can any one shed some light on this new twist?

Thanks

****************ORIGINAL POST**************

Hello,

I have a Windows XP Pro Safe Mode problem. I have a Dell Dimension 8400 Desktop (nearly three months old).

First ... Read more

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RELEVANCY SCORE 72

Hi Guys,

I upgraded to Windows 7 back in December and things were going smoothly until two days ago when my computer started freezing.Mouse cursor won't move, control+alt+delete would not work as well.I basically had to turn off the power switch.

Tried system restore the next day, things ran smoothly for the next day until problems returned.Now I can run things fine in safe mode but system freezes after about 10 minutes of use in normal mode.

Also, the processor light stays solid blue all the time now (before it blinked occasionally depending on the nature of the task being performed).

Any ideas?
My specifics:
HP Pavillion dv6000 laptop
Windows 7 Home premium
Intel Core 2 duo

Thanks!

A:Windows 7 freezes after ~10 min in normal mode but not in safe mode

What are you doing when it frezzes? Also what anti virus software do you use?

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RELEVANCY SCORE 71.2

Hi there, I am using Windows 8 on Dell Inspiron N5110 15R laptop. I had to upgrade my BIOS so as to install and use the most recent operating system, Windows 8. I was Windows 7 user and had to clean install Windows 8. In Windows 7, I was very much familiar with safe mode, but today, when I booted Windows 8 into safe mode (Using PC Settings, Advanced Startup etc.), and I selected "Safe Mode With Networking" on restart, and then a blue Windows logo appears with waiting dots circling, and after that the screen is just black, and even after waiting for quite some time, it is still there, as it "freezed". If you guys know the solution and can help me solve this issue, I'll be very much grateful. Thank you for your time reading this. I look forward to your opinions and suggestions. Thanks.

A:Dell Inspiron N5110 15R freezes on Safe Mode(Black Screen)

When you say clean install, I hope you deleted all partitions as part of your installation; yes? Anyway, a screenshot of your partition structure might provide additional information that could be useful in evaluating you current situation:

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RELEVANCY SCORE 69.2

The machine is an IBM Netvista running XP Home, about 4 years old. Up until a week ago it was running fine.

Now, it'll only boot OK into Safe Mode. In regular mode it freezes right after the splash screen shows. The scrolling blue blocks in the progress bar just get started then it locks up.

I've virus-checked the drive in another machine and it's clean. I've run the Windows CD in Repair mode with the command 'chkdsk /r' without any change. I've run Spinrite on the drive and the drive is error free. I've run Bootlogging then checked Event Viewer in Safe Mode to see what occurred. All I can tell is that it stops loading from the point when it tries to run ACPI. After that nothing loads.

Advice would be appreciated

A:Safe mode OK but Windows freezes

boot your xp cd run setup windows then repair when ask

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RELEVANCY SCORE 68.8

Hi,

I hope you can help me as I have a bit of a problem :/

Just out of the blue my laptop won't load up, just after I downloaded AVAST my laptop has been playing up..

It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys.

Any help would be greatly appreciated :)
Josh

A:Windows 7 freezes at startup and safe mode

finally got past atipcie.sys but now is just the cursor and a black screen. I think this might have something to do with an update i downloaded as well. Might be the service pack but i'm not 100%

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RELEVANCY SCORE 68.8

Hi,
About 2 weeks ago my Win7 taskbar started to freeze randomly and sometimes many times in a row. I can't click on any taskbar icons or start menu, also I can't close the window currently open, but windows itself works.(ex. i have Firefox open and then comes the freeze, but i can still scroll the page up and down and click on the links, but i can't close/minimize etc.) Only way to unfreeze is press Ctrl+Alt+Delete and open Task Manager and then Close it. I have looked for solution in the internet and. I found that causes of this may be wireless mouse(i don't have wireless mouse), file at C:\Program Files (x86)\RelevantKnowledge\rlvknlg.exe and for someone deleting it in Safe Mode has solved the problem, but I don't have such file. I discovered that it freezes even in Safe Mode. I already reinstalled windows and still have freezes. I tried to reinstall graphic drivers but this too didn't help.
I have tried and couldn't figure it out myself so I hope that some one else can help me.
Thank you in advance.

A:Windows 7 taskbar freezes(even in Safe Mode)

Hi there,

I have been sitting on this problem for around 2 weeks now. For me it seems like logitech setpoint was causing the problem - i uninstalled it and everything`s back to normal now, FINALLY!

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RELEVANCY SCORE 68.8

Hi,

I hope you can help me as I have a bit of a problem :/

Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..

It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.

Any help would be greatly appreciated
Josh
 

A:Windows 7 freezes at startup and safe mode

Have you got a Windows 7 installation disc or repair disc.
 

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RELEVANCY SCORE 68.8

After a brownout during which my battery backup failed, my computer lost power. On bringing it back up, I can start my computer in safe mode and safe mode with networking, however attempting to start it up normally will display my normal icons and desktop, and then the taskbar, start menu, and all normal functions of windows such as right-click menus and ctrl+alt+del functions seem to hang. ctrl+alt+del instead eventually shows a message that it failed to display the related security options and suggests a restart using the power button.

I need to find the source of this issue and repair it so that I can run windows normally again. Sadly, I do not possess system recovery points to roll back to, and I don't have a system repair disk of any sort.
TSG Sysyinfo:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 4095 Mb
Graphics Card: ATI Radeon HD 5570, 1024 Mb
Hard Drives: C: Total - 476837 MB, Free - 75657 MB;
Motherboard: MSI, 890GXM-G65 (MS-7642)
Antivirus: avast! Antivirus, Updated and Enabled
 

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RELEVANCY SCORE 68

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

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RELEVANCY SCORE 68

I attempted to install the new detonators 23.12 for my Geforce II GTS, but the install got messed up b/c it asked for files and I didn't realize at the time to locate the folder I unzipped them to. Anyways I ended up cancelling when it asked for every file and it "installed" them but of course it wasn't right...so I went back and tried to load the old 23.11 that I had installed. After they were loaded I rebooted when it prompted me to do so.

Ever since then my computer won't load windows. It will boot at the BIOS but then it goes to the windows 98 screen and freezes. I can run it in safe mode...and when I do and go to control panel>system>devices>display adaptors the picture next to geforce II gts has a red x over it. What the heck does this mean? The card is inserted correctly. I've tried to load drivers from safe mode but when I tried to load the 23.11 drivers it says the nvidia card doesn't exist on the system. And I've tried to load other drivers in safe mode but havn't had any success.
 

A:Windows freezes during boot up...can only load safe mode.

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RELEVANCY SCORE 68

Alright, so, last night I was in a hurry, and didn't want my laptop to take long to shut down, so I did something stupid that I never do. I shut down by holding the power button. About fifteen minutes later when I came back and turned it on, it let me log in like normal (slightly slower than normal now that I think about it) and all seemed fine. But after about a minute, it just froze. The screen glazed over as a whitish shade and my cursor became the loading circle, nothing worked. I pressed ctrl + alt + delete and it sent me to a black screen with my cursor. I tried again, and again, and again to no avail. It works perfectly in safe mode though, no problems at all. I even tried system restore, and that did not help a thing.

Any assistance would be greatly appreciated!
 

A:Windows freezes after start-up but works in Safe Mode

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RELEVANCY SCORE 68

I have a Dell Inspiron laptop, about 7 years old, that began freezing up on me yesterday afternoon. I had not installed any new programs or the like when the issue began. I was on firefox, it was working fine one moment, then the next, it froze up.While I was still able to move the mouse cursor around, it was unresponsive to clicking, ctrl-alt-del, etc.I tried re-booting several times, and each time, it would boot up very slowly and work for only a few minutes before freezing again. Given that we had recently had issues with spyware/malware, I tried booting in safe mode and running anti-virus programs (AVG, Super Anti-Spyware and Malware Bytes). AVG found 3 viruses/issues which it removed, but other than that, the scans came up clean. Separately, I had also noticed a DLL error message at boot-up ("C:\Windows\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll Missing entry: Run DLL entry) - which I am to understand is related to a no-longer-installed Dell printer. So I ran CCleaner to clean the regsitry and removed the Dell printer and drivers through the control panel. Obviously, this did not fix the freezing issue. Subsequently, I tried a system restore back to 9/24, when the laptop was working fine, which also did not work. At this point, I am out of answers and appreciate any help offered. Thanks!

A:Laptop running Windows XP freezes up when not in safe mode

Try a restore, back a couple of days back.

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RELEVANCY SCORE 68

I was wondering if there was anybody out there who could help me diagnose this problem. I am running Windows Vista Home Edition in 32-bit, and my computer has been freezing up since early yesterday. It runs perfectly fine if I run my computer in Safe Mode (it even runs perfectly fine in Safe Mode with Networking), but if I boot the computer normally, it will eventually freeze up. When you boot it normally, it seems to be working fine for about 2 or 3 minutes, and then whenever I open ANY window or program (internet browsers and Windows Explorer windows included), it will freeze up after about 30-60 seconds. I end up having to manually power off my laptop, and when I boot it up again a Disk Check utility comes up. I have run this utility twice and the first time it found corrupt music files, and the second time it found some corrupt .dat and .ini files. I don't remember what indexes those were from, or even the names of the files. I have run Avast Antivirus in a Boot Time Scan and it did not find any viruses.

If there are any steps I need to take or any programs I need to run, I'm more than happy to try them out. Thanks!

- JP

A:Windows Vista Freezes Up When Not Booted in Safe Mode

hellothis article explains how to find out what is loading and causing your problem.(hopefully) http://support.microsoft.com/kb/331796good luck

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RELEVANCY SCORE 68

Hello everyone,

I don't know if it's the good place to post my problem, because it's not a real BSOD, but it's still a freeze.

So, here is the full story:
A week ago, I got an update to my Avast Free Antivirus. After I installed it, my Windows began to freeze something like 30 minutes after the login screen.

The problem is the following: 30 minutes after startup (I didn't time, but it's almost always after the same time), one by one my programs begin not to respond, and after a few minutes nothing works anymore. I can still move the mouse, but the interface doesn't react. The only way to shut down my computer is to do a hard shutdown.
In Safe Mode, there is no problem, I'm using SM with networking right now.

I tried to disable all the startup programs, but Avast, McAfee, and some other programs still launch themselves.
BTW, Avast works, so I don't think the problem lies in Avast itself
I don't think it's a hardware issue; I have already done memtest86, checkdisk.
I don't know if the problem lies in Avast itself, or if Avast damaged something during its update. But if you're absolutely sure the problem lies in Avast, I can try.

Here are my specs:
HP ProBook 4540s
Intel Core i5 3210M with Intel HD Graphics 4000
4GB RAM
GPU : Intel + AMD Radeon HD 7650M
Sound: IDT Audio Hd
475HDD

I give you also the dm logs.

Thank you for your help.

A:Windows freezes 30 min after startup, works in Safe Mode

does the computer freeze when it is left idle? or it freezes even if you are working?

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RELEVANCY SCORE 68

Please excuse me if I have posted this in the wrong area, but over the past 48 hours I have had great difficulty in using my laptop, a Dell Inspiron 1545. System type: 32-bit. Processor: not available. Memory (RAM): not available. I checked this yesterday and all information was provided, but not sure why it is not today.

Everytime I switch it the laptop on, I will have about 1 minutes worth of use before it completely freezes. Ctrl + alt + del do not respond which means I just have to keep switching it on and off, on and off. Everything works fine on safe mode and after checking other sites for advice, I have not had any luck.

I have tried 2 restores, which were successful, but not in fixing my problem.

I am currently an English teacher in China so my laptop is crucial for everything I do. I appreciate any feedback and help.

Many thanks,

Nick
 

A:Windows freezes after start-up but works in Safe Mode

Sometimes it's a corrupt driver issue when safe mode is the only option.
 

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RELEVANCY SCORE 68

After removing a number of infections using malwarebytes, spywarebot and main system PCTools my XP window with icons freezes either immediately or eventually. Tried going to setup on initial boot and putting the system back into default mode ameliorates the problem but eventually in comes back within a half hour or so.

A:Windows XP works in safe mode freezes in normal

If the computer is running without freezing in "Safe Mode" but freezing in normal windows, you could try to perform a "Clean Boot." If no freezing, then methodically start adding programs until the symtpoms reappear.How to configure Windows XP to start in a "clean boot" state : http://support.microsoft.com/kb/310353

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RELEVANCY SCORE 68

Dell Dimension 2400
Intel Pentium 4 Processor 2.20GHZ
Windows XP Professional

I apologize in advance about the length of this post but I am at my wits end and just want to be thorough. Also, please forgive me if the answer is somewhere here on the website, I have been dealing with this computer for nearly a month and am a little worn out on searching for answers.

The computer is my sister's. She inherited it from her boyfriend's father with no operating system cd except for a Windows XP Professional Upgrade cd(Includes Service pack 1, Version 2002).

The problems began when we attempted to hook it up to the internet. I found the Ethernet Controller on Dell Support and promptly solved that problem.

Then it began missing dll files and her icons were showing up unrecognized and it kept asking if she wanted to search the internet for programs to run applications she had previously ran on a daily basis with no problem. I downloaded a regedit hotifx and fixed that...I have both fixes on my memory stick USB if they are needed.

Then, her cat was running around and jumped down on the power strip, that everything was plugged into, and turned everything off. When she turned it back on nothing happened. I thought nothing of it at first and figured she had forgot to turn on the monitor or something trivial..that was not the case. Upon power up all the bells and whistles would fire up and the Dell loading screen would load and then....BLACK!!! I went home to my... Read more

A:Windows XP freezes at Mup.sys in safe mode...no administrator passowrd

Hello and to the BC forums.Try using a LIVE CD to perform an off-line system restore of the registry hives.Using a working computer:There are many options to use for a LIVE CD: Try Puppy Linux (download file size 128 MB)When you have downloaded the ISO image, burn it to a CD using ImgBurn (choose "Write image file to disc"). The CD will be bootable.Now to work on your problematic computer:Boot from the Puppy Linux CD. You will be able to navigate to all the files on your HDD.Off-line system restore using a LIVE CD Navigate to C:\System Volume Information\Inside that folder you will see a folder with a name beginning with "restore" followed by a long alpa-numeric code in brackets. Inside the "restore<bracketed long alpa-numeric code>" folder you will see a number of folders named "RP<3 digit number>". Choose the highest number: That is your most recent System Restore point.Open the "RP<highest number>" folder and inside that you will see another folder called "snapshot". Finally, open the "snapshot" folder and you will be at this address ...C:\System Volume Information\restore<bracketed long alpha-numeric code>\RP<highest number>\snapshotLocate the 5 files that you need to copy from within the snapshot folder:_REGISTRY_MACHINE_SYSTEM_REGISTRY_MACHINE_SOFTWARE_REGISTRY_MACHINE_SECURITY_REGISTRY_MACHINE_SAM_REGISTRY_USER_.DEFAULTCopy these 5 files f... Read more

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RELEVANCY SCORE 68

So today I tried loading up my computer and for whatever reason, after loading up the desktop, weird things start to happen. For one, anything I try to click gives me nothing. I can't load up any programs, I can't click the start button, nothing. Second, my network icon in the bottom right (in between volume and PC issues) keeps giving me the repeating circle, saying something's loading. After a while, my screen will go black and will reappear with my task bar a different color. I can't do a ctrl-alt-delete either.

In safe mode, everything works fine. I have no idea what the problem is but here are some things I've tried already.

1. Malwarebytes says nothing's wrong.
2. I rebooted using default options from the BIOS and that did nothing.

I have no idea what this problem is or what I should do and it's starting to get really annoying.

Edit: I also just tried to do a clean boot and that fixed nothing either.

Edit 2: Also did a Diagnostic Startup and the problem was still there

A:Windows freezes on desktop, only works in Safe Mode

Welcome to the forums!

Have you tried a system restore to a point before this started? Have you thought about a repair install or maybe even a complete reinstallation? We have many excellent tutorials here at the forums, here's a couple on how to do that if you're so inclined :

Repair Install

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

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RELEVANCY SCORE 67.2

Hey guys:
 
My aunt gave me her laptop to look at.  Unforturnately, I can't seem to look at much because it keeps freezing no matter what I attempt to do.  It gets to the Starting Windows screen with the Windows logo and then the hdd light turns off and it's frozen.  Same with Safe Mode.  The startup lines start scrolling by and then it freezes up.  I tried to let Windows Repair try to do its thing and that also freezes on a black screen.  Not sure what I can do besides reload the OS? 
 
It's a Dell Inspiron 15 (1564) laptop running or should I say, "Not running" Windows 7 Home 64-bit.  4gb's of memory.
 
I am at a loss here.  Do you think it's time to reload the OS?
 
Thanks

A:System freezes before entering Windows in normal and safe mode?

Try doing a Startup Repair on that computer...

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RELEVANCY SCORE 67.2

Recently, I accidentally clicked on a few bad google links. Soon after, my computer started acting weirdly. I started receiving windows notices saying that my computer was infected with spyware. I could tell that these were fake and started scanning my computer with avast anti-virus. It was acting weirdly and then I saw that a window popped up called "vista anti-virus" i then googled this and found that this was a fake anti-virus that would install more viruses on my computer. So, I panicked and manually shut down my computer with the power button and booted into safe mode. I then scanned my computer with avast and spybot s&d. It removed as many trojans, spyware, and adwares that it could find, except a few, the only which of that i remember was a trojan called smit.fraud. So I googled smit.fraud and found that it could be fixed with this tool: http://siri.geekstogo.com/SmitfraudFix.php . After running this, i thought that my problems would be fixed. So, I booted normally and I could still see some icons from the virus like Privacy Protector, Fetish Pics, and weirdly, ESET Nod32 anti-virus, none of which I (deliberately) installed. Then, all of a sudden I saw that my computer had completely frozen up. So, I rebooted, and after a minute or so the same thing happened again. I booted once more and yet again, the same thing happened. So, I tried to log into safe mode, and to my horror, I could not log in and an error popped up saying something to the effect that win... Read more

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RELEVANCY SCORE 67.2

I'm trying to diagnose a problem my mother is experiencing with her new laptop from 400 miles away. Unfortunately, she is PC-challenged, so the information I have is minimal at best.

Within the past week, her Toshiba laptop (AMD Turion dual core chip running Win7 x32) began freezing. She noticed that her mouse was not responding. Thinking that it was simply the mouse, she switched to a new mouse and ultimately the touchpad. The problem is NOT with the mouse. She is experiencing complete freezes that require a hard power-off. The freezes occur anywhere from 5-15 minutes after boot. During attempted diagnostics, the system was so unresponsive that we tried booting into safe mode. Safe mode runs for hours without incident (causing me, in a very unscientific fashion, to rule out heat as the root cause). While in safe mode, she performed a complete system scan with an updated version of Malwarebytes. The scan found no issues. We managed to run a boot scan using Avast Free antivirus. This scan did locate virus(es?) almost immediately, leading me to believe that the infected files were boot files, services, and/or drivers. I had her move everything to quarantine. This did not alleviate the system freezes. I had her run the SFC overnight. I have yet to receive a report of the results.

I have read in various posts online that power management features have been known to cause system instability in some machines, but that disabling this feature results in loss of ... Read more

A:Windows 7 Random Freezes, Safe Mode Working Correctly

Hello, I moved this from Win7 to the Am I Infrcted forum for now.Lets try Reboot into Safe Mode with NetworkingHow to start Windows 7 in Safe ModePlease download the TDSS Rootkit Removing Tool (TDSSKiller.exe) and save it to your Desktop. <-Important!!!Be sure to download TDSSKiller.exe (v2.5.9.0) from Kaspersky's website and not TDSSKiller.zip which appears to be an older version 2.3.2.2 of the tool.Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
Vista/Windows 7 users right-click and select Run As Administrator.If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to How to change the file extension.Click the Start Scan button.Do not use the computer during the scanIf the scan completes with nothing found, click Close to exit.If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.A log file named TDSSKiller_version_date_time_log.txt (i.e. TDSSKiller.2.4.0.0_27.07.2010_09.o7.26_log.txt) will be created and saved to the root directory (usually Local Disk C:).Copy and paste the contents of that file in your next reply.If TDSSKiller does not run, try renaming it. To do this, right-click on T... Read more

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RELEVANCY SCORE 67.2

I have an older laptop that is running Windows XP.  This is not my main computer but I do like to use it when I do not want to use tablet or desktop.  It virtually will not browse internet in regular windows mode.  It freezes and takes forever to go from one internet site to another.  However, the internet works fine when in safe mode.  I have Malware Anti Malware Free and AVG 2015 Free.  I have run scans in both safe mode and windows mode and it does not detect anything.  I also have CC Cleaner which I run frequently.  I have downloaded Autoruns and tried to delete some startup loads using your data base.  However, many are not in your data base.  I did find some that I could eliminate on startup but not that many because if it was not in your database, I left alone.  Do you have any other suggestions I could try.  As I said, this laptop is older and not my main computer but I would really like to try and revive it so that I can at least use it sometimes.

A:Internet freezes but works fine in safe mode Windows XP

If a client comes to me not only now but, for quite a while now, I will not let them spend time, money, effort or thought on an XP machine.  For starters they absolutely should not be used connected to the Internet.
Certainly @ this point in time, if an XP machine is not working properly, just don't bother w/ it... can't be used on the Net, anyway.  As for non-Net use, still, not worth bothering w/ it.  Time to just let it go & move on.  After 15 yrs, put it out to pasture.
 

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RELEVANCY SCORE 67.2

I'm not a Windows whiz by any means, but I'm usually able to solve the problems I run into on my machines. This one's got me stumped:

I leave my Sony Vaio VGN-FW290J, running Windows 7 SP1, running one night while I go out for some errands. On my return, the thing has crashed pretty bad (I-can't-even-move-the-mouse bad). Whatever. I do a hard restart of the computer, decline safe mode, and the thing starts up just fine. Well, it was pretty slow, actually. Windows freezes up on me within two minutes (it's still loading up startup programs during that time). I entered into a cycle of startup, hard restart, startup, hard restart, ... until I was convinced of the permanence of the issue.

I became unhappy then, since I knew something was wrong, and this computer hadn't had a real problem in about 4 years of usage.

My first thought was to do a virus scan, so I booted into safe mode and started Avast to get cracking. Two "threats" were found in a full scan: both were very old files. I removed them and I still had the same problem.

I then deactivated every single startup program except the ones I thought were absolutely necessary. No beans. I currently have these set to autostart:
Alps pointing-device driver (Tracker Pad)
HD Audio Control panel (Audio Card)
Realtek Voice Manager (Audio Card)
Microsoft Windows Operating System
ISB Utility (Battery Utility)
Catalyst Control Center (Video Card)
I'm not really sure what to do. I haven't been able to localize the crashing to... Read more

A:Windows 7 freezes up soon after startup - works fine in safe mode

If it works fine in Safe Mode and its not related to hardware, I would assume that you have an application that loading at startup that is causing you some problems. So why dont you use msconfig to scale back all the startups and then add them back to see which is causeing the problem

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RELEVANCY SCORE 66.8

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

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RELEVANCY SCORE 66.8

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

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RELEVANCY SCORE 66.4

Hello Everyone
 
 
A problem occured 2 days ago, my computer froze and I had to shut down manually (pressing and holding the power button). After I logged in, a few seconds later (perhaps 20-30 seconds) my computer frozed up again. The mouse cursor doesn't move and I can't get any response from the keyboard. The desktop just remains idle and unresponsive.
 
Whenever I log into Safe Mode (I'm using that right now to make this topic), everything works normal, no freezing or anything.
 
I don't have any type of Windows XP CD, so I won't be able to reinstall my OS but I was wondering if anyone had any advice where I can troubleshoot this problem. I'm using a Dell Dimension 2400 (yeah I  know it's quite old) with Windows XP SP3. Back in June 2014; I had to get another motherboard cause the previous one died and the graphics card stopped working a few weeks afterwards. Is it possible that a hardware driver is broken or corrupted? Any help would be greatly appreciated and thanks in advice.
 
my specs are:
 
Dell Dimension 2400
Windows XP Pro SP3
Maxtor 6L040J2 40GB
Intel ® Pentium 4  3.06 Ghz
Cosair 1GB DDR 400Mhz (x2)
Intel ® 82845G/GL/GE/PE/GV Graphics Controller
SoundMax Intergrated Digital Audio
 
 
 

A:Windows XP freezes after normal boot but works find in Safe Mode

Go into Safe Mode and uninstall the video card driver (if prompted DO NOT uninstall the device driver), reboot and let the video card install itself again.

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RELEVANCY SCORE 66.4

Hello all I have an acer aspire 9410z with windows vista home premium on it and I recently wanted to do a clean install because it had alot of junk on it so i tried to do a clean install and it did everything but now when I try and turn it on it just gets stuck on the loading screen with the green bar on the bottom. If I boot up in safe mode it loads nicely with no problem. I have been working on this problem for about a month with no solution. Any help I get will be very appreciative so in advance I thank you all.

-chexican-
 

A:Windows vista freezes on boot up, only safe mode works perfect

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RELEVANCY SCORE 66.4

Hello everyone,
My computer was working fine yesterday. This morning when I start it, it becomes unresponsive. The mouse works on the desktop, but nothing responds when I click them. I have restarted in safe mode, and everything seems to work. I looked under my system restore and all the restore points are gone. I ran MalwareBytes and SuperAntispyware just yesterday and neither detected anything and I have not installed or downloaded within the last few days.
I have tried running error-checking on C: drive, but it fails to run when I restart. It says "Cannot open volume for direct access. Autochk cannot run due to an error caused by a recently installed software package." It then says to use system restore, which I cant because all points are missing. The only thing I have installed in the last week was Adobe Photoshop CS4.
I ran CCleaner yesterday as well and I think something of photoshop was flagged for cleaning, and I let it clean it... However, I restored the changes today using the CCleaner restore file to see if it fixed it, but no change.

I just tried opening Photoshop in Safe Mode and got a message saying that Liscensing for the product has stopped working and requires my computer to be restarted before it can be launched.....Error: 148:3
I suspect this might have something to do with the problem...but no Adobe program is set to run on startup....so I'm not sure why that would be bogging it down. I cannot check Task Manager during normal startup t... Read more

A:Windows 7 slows/freezes on normal startup, works in Safe Mode

In Safe Mode you can call up MSCONFIG via Start/Run or WinKey-R, and see what's starting behind the scenes. Selectively turn off a few things at a time and see what happens. You can also go to installed updates in Control Panel/Programs and Features and sort by date to see what's new from MS.

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RELEVANCY SCORE 66.4

I installed Motorola Phone Tools (MPT) 4.0 and downloaded updates through Live Update to get to MPT version 5.0. And when I restarted the laptop I got a blank black screen after the Windows loading bar. I used the Windows restore tools available and did a system restore to get back to Windows Vista. But then I tried installing MPT 4.0 and the updates again, and when I restarted, I got a blank screen again. So as long as there was a restore point available I could get back into Windows but since there is no restore point now, I cannot access Windows at all.

I tried all available options on F8/Windows Recovery but nothing works. I tried a system restore but there was no restore point available prior to the installation of MPT. I tried Recover Windows option and it did nothing. And I tried to load all types of safe mode, and the login screen shows up but the pc freezes. I can load into Acer Recovery but it only allows for a full restore/re-format of the hard drive. I don't want to do that b/c I need my files. The laptop did not come with a Windows Vista CD or recovery CDs.

Is there any way to get Windows to load? Or can I remove the downloaded drivers without going into Windows? Please help. Thanks!
 

A:Windows Vista NOT Loading; Safe Mode Freezes; NO Recovery Point Available

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RELEVANCY SCORE 65.2

Vista freezes with "pink screen," unless in safe mode. Problem persists after factory image recovery.

Windows Vista freezes with a "pink screen" and horizontal dashed lines. Sometimes after freezing, I'll get the BSOD and my PC will restart. The freezes used to happen about 3-5 minutes right after I logged in to my user account, but nothing happened up to about 5 hours yesterday.

Today, I wasn't even able to get past the login screen without freezing, so I went into safe mode, where I spent 2+ hours transferring the files I wanted onto a hard drive. My PC didn't freeze once. After I moved my files, I went and reformatted my windows partition of my hard disk drive with the HP factory image recovery.

But as soon as I finished that, before I could even set up my first account, my computer freezes (with the pink again). I tried going into safe mode, but it won't let me do that unless I have an account set up.

Help please! Thank you in advance.
 

A:Vista freezes with "pink screen," unless in safe mode. Problem persists after factory

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RELEVANCY SCORE 65.2

My vista 32 freezes both normal startup or safe mode , mouse still moves but cant clik or type or access or copy or paste so cant do anything, any help would be much appreciate it, no errors come up, so b4 u guys tell me what to de please remember: i cant clik or type or copy or access any folder or anything

A:Vista freezes after startup, safe mode freezes but mouse still works

Sounds like the hard drive. It may be corrupt. Download Ubuntu and save your stuff, first. If you cannot, it is most likely hardware or hard drive, which is hardware.
http://www.howtogeek.com/howto/windo...dows-computer/

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