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HP Pavilion Note Book 15-au134TX

Q: HP Pavilion Note Book 15-au134TX

The above referred laptop bearing Sl. No. 5CD6323B85 was purchased and registered in my name in October, 2016. Now I have created a new account in my son's name using separate loging and password. Now the system is getting ON but not processing ahead. The system is asking for user password and after providing it, it is not accepting the password. Now system became hanged. Can you help in resolving the above issue. (Babu Mathew)

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RELEVANCY SCORE 200
Preferred Solution: HP Pavilion Note Book 15-au134TX

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 82.4

????? ???????  note book  pavilion g7 produkt nuber A8U115EA#B1A ????? ?? ??????? ??? ??????? ???? 19/9/2012. ??? ?? ?????????? ?????? ???? ???? ??? ???? ????????. ???? ?? ???? ???? ??? ?? ?????????? ?????? ??? ????????? ????? ????? ??? ???? ??? ????? ?????? ??????? ?????????? ???? ???? PRODUKT KEY ??? ?????? ????? ???? ?? ????????? ?? WINWOWS7 ??? ???? ???????????????? ??? ??? ????? ??? ??? ????????? MEDIA MARKT ??? ????? ??????? ?????.(?? ?????????? ???? XP).?? ??????????? ?? ??? MICROSOFT ???? ?????? ??? ????????? ?? ?????? ??? ?? ??? ??? ???? ??????????? ??????? ?? ?? ??????? ???? ??? ?? ???? ??? ?????? ?? ????????? ???? HP SUPPPORT ??? ???? ???? ?? ???? ?? ?????? ????? ?? ?? ?? ??????? ???.?? ?????? ???? ??? NOTEBOOK  ??? ????????? ???? ??? ???? ?????? ???? ????? ?????????? ??? ?? ?????? ????? ??? ??? ?????????? (????? ??? ??? PRODUKT KEY MICROSOFT ??????? ??? ?????? ... Read more

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RELEVANCY SCORE 82.4

I have a hp pavilion g4 note book pc that was given by up government. I installed windows 7 32-bit os and play games that should not be any issues. The note book gets over heated only in 15-20 min. It does not have loads of software or any thing like that.. Please help.

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RELEVANCY SCORE 82.4

Himy lap fan stopped working And disruptedI have looked at all of Egypt but I did not find this product fanIs there any site sell it online and send it to me home?Can any one help me please

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RELEVANCY SCORE 81.6

My pavilion 15 notebook issue problem pluged in but not charging

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RELEVANCY SCORE 74

While playing a video or game the volume of my laptop's audio automatically becomes low and is no longer audible. I tried troubleshooting and it said to turn off enhancements but there is no option of enhancements in my laptop. What could be done to solve this issue?

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RELEVANCY SCORE 61.6

How to install windows xp on this HP model HP 630 NOTE BOOK PC i tried to preview the Bios environment but i could not see where to change SATA to IDE option.

A:WIN XP ON HP 630 NOTE BOOK PC

In the Bios look for HDD Mode or SATA. Here change the HDD mode from AHCI to IDE or Compatibility mode.
If you can't find that and are having problems getting the SATA drive recognized, then you can slipstream the SATA driver into your XP Disc with nLite.

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RELEVANCY SCORE 61.6

Hi All, can anybody tell me where I can get the chipset drivers for this laptop. I ve installed widows 7 got the lastest updates but I can not connect to any of the USBs, Ive tried all the HP drivers. everything else seems to work well. The oringal HD failed and I have installed a SSD drive.

A:250 G3 Note book.

Hi @JECOMP Welcome to the HP Support forum. Hope you are doing well. You can find all drivers for your PC model here >> http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6732463Just select the desired language and Windows version and they will appear.  Let me know if this works for you.

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RELEVANCY SCORE 60.8
RELEVANCY SCORE 60.8

An elderly friend of mine has a net/note book and it has become infected. How would i clean up the machine? It is running Windows 7. Could i install security software onto a pen drive and clean up the machine this way? Anyone please

A:Net/Note book infected

Yes, if you cannot download directly to it. Either copy from the Flash Drive or run these off of it.

Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

Download TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here..
.
.
ADW Cleaner

Please download AdwCleaner by Xplode and save to your Desktop.Do... Read more

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RELEVANCY SCORE 60.8

Hello Everyone

I'm trying to put a fresh OS in a desktop that is Hp and a friend had this Xp cd from a old laptop. The desktop is about the same age. So can you use this cd from a notebook to a desktop ??? Any help would be great.

Thanks alot

whtnght5

A:Can you use a Hp note book OS cd in a desktop

Is this a Windows XP Disk or a Recovery Disk Set? If it's a Windows XP Disk *NOT GIVEN TO YOU FROM THE OEM, bought straight from the box of Windows XP.. Not from the box with the laptop* Then it will work. Most recovery disk sets are "MotherBoard" Bound. This means once on a different Motherboard, the disk will not work.

If it's a Recovery Disk, it will say:

Company Name
Recovery Disk for ___ Model Number

This was distributed by ____ for brand new ______ computers.

And so on and so forth.

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RELEVANCY SCORE 60.8

I have an old HP 530 and i have installed Windows 7 on it with (1GB +2GB=)3GB RAM ; Display adapter is Mobile intel (R) 945 express chipset family. Currently it works OK. But I want better performance  and want to upgrade its current Intel (R) CPU T2300 @ 1.66 GHz 1.67 GHz to a suitable one. Please suggest suitable option please:

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RELEVANCY SCORE 60.8

I got HP Note book nc4400
1. when Log in my profile is can log after log i try to open it hang untill i off
power
then run safe mode is ok
when connect to Domain controll
it will hang
Pls suggest me what problem
 

A:Note book Hang

This sounds like one of your drivers has gone bad. You might need to reinstall all drivers. If you don't know much about computers, an experienced friend should help you do this.

What, exactly, is "domain control"?
 

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RELEVANCY SCORE 60.8

Laptop won't start.  Whe I press the on buttong, the fan runs, the led goes off but the fan keeps running. Black screen and no sign of life elsware. Tried all usual fixes, hard start, removing memory, Window and B button(no respose), etc.Tried a hard drive from anothere laptop - no joy!HELP!! 

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RELEVANCY SCORE 60.8

I keep getting note book message rt64win7 showing up how do I stop it?

A:note book message

What does the message actually say in relation to rt64win7.sys?

rt64win7.sys is a component of the 64-bit driver package for a Realtek network interface card, in case you're wondering what it is.

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RELEVANCY SCORE 60.8

Hello, My not book hangs when i try to start it. 

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RELEVANCY SCORE 60.8

Hi, i have hp laptop model 15-d000se with windows 8 one year old and warranty finished, laptop would not turn on, like dead, only power adaptor led glow white from red after one hour power adaptor connected. if i remove power adaptor then nothing shown means led etc. so seem like dead, so please any one can help me regarding this problem. i already did it;remove battery and all peripherals and then press power button upto 60 sec, then i plug power adoptor only so only led near power adopter socket glows but system  not turn on, and same did with battery but noting result.  regardsGunesh 

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RELEVANCY SCORE 60.8

My laptop HP IT does not work pls help me how can a work

A:LAPTOP NOTE BOOK

Please provide the model number of the laptop and a bit of a description of the problem. Does it turn on? If English is not your best language there are Forums in several other languages. 

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RELEVANCY SCORE 60.4

What makes difference between notebook and desktop computer concerning games?
 

A:note-book vs desktop computer?

Notebooks are not great fo games I would go a Desktop....more room and you can upgrade if needed.
 

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RELEVANCY SCORE 60.4

Okay, so this is a rant.  This week I purchased a HP Notebook with a $50 cash back offer.  When I went to the site given to redeem the cash back...surprise surprise...this friendly messasge popped up.  You think I can actually find the site to redeem the cash back?  No, no, no that would be too easy.  If anyone knows how to get to the site to redeem a cash back I would really appreciate some help before I go back to the place where I purchased and make their Friday a misery.  Feeling just a little annoyed. 

A:HP Note book cash back

@lpiric69Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with these kinds of issues.  For these issues, you will need to contact HP Customer Support directly. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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RELEVANCY SCORE 60.4

HiI have replace my note book 15 battery due not charging. I have the new battery install and I read 100per charged with only 2min run time.If the mains power lead is unplugged the laptop died.I have ran a battery test on the new battery and it fails.Is there any setting which need changing with a new battery.ThanksHarry.

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RELEVANCY SCORE 60.4

Hello there, my friend has a HP G62 Notebook with a image problem. After the windows logo there is no image, it's like the actual monitor just turned off... He had this problem already 2 months back which i fixed by formatting the pc, reinstalling the graphics card driver (Ati mobility radeon HD 5470) with the CCC (Catalyst Control Center), and it actually fixed the problem, the card was slower than before but it fixed the problem and thats what mattered.
The problem is back again now, and i already tried everything and it just doesnt work. I tried tons of things and i cant fix this issue... Everytime i try to install the drivers with Catalyst it says:
Application Install: install package failure
I already got tons of different errors which i dont remember...
I aready have no idea what to do, even tried upadting the bios, Hope you have some ideas.
DxDiag https://docs.google.com/file/d/0B6GE...?usp=drive_web

A:HP note book no image after logo

Hi ... Have you tried Downloading the Driver for the GPU from the HP Website ... You would need the exact Model Number to be able to do that ...

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RELEVANCY SCORE 60.4

i can not start my laptop when i want to start ,it is a bliming of my power switch and cant start.when i charged my notebook and after the complete charging i want to start ,the same result are showing.so pls help me.

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RELEVANCY SCORE 60.4

Hello All,
This is my first post here. Please excuse me if I seem uneducated on this subject.

I write because I would like to improve the audio quality on my lap top. I am planning on buying some high quality head phones so I can watch movies and listen to music in private.
I have the HP Pavilion dv6-1245 dx, product number NV068UA. It has all of the factory hardware still installed.
Can someone help me find a good program for this. A program with equalizers and the such, options for setting diff sound types? Hope you understand what I mean. Also, did I give enough tech info?
Thanks in advance for any help/suggestions.

PS: Should have asked. What are some really good/best over the ear head phones for a PC?

A:How do I improve the audio on my HP note book?

The built in Windows Media Player 11 has some excellent audio EQ's including the graphic equalizer and the SRS WOW system (give the SRS WOW a try).

The headphones depend on how much $$ you want to spend. I use Sennheiser and AKG headphones in my recording studio.

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RELEVANCY SCORE 60.4

Has anyone had ant experience running Windows seven 64 bit on this or similar notebook. There are various problems. System restore disabled won't enable; The system crashing a white "veil" appearing over everything as if the brightness if the monitor has been turned up. Also the DVD only plays discs and is not recognized by Nero or any other program for that matter.

I've put a sceccy file with this but basically an AMD quad core processor 8 GB of Ram and dual Radeon graphics it only a few weeks old I ran it on 32 bit for a while but decided to upgrade to 64 because I had problems on that, now I have more problems I have looked for some of the drivers and have just downloaded the Chip-set drivers that appear to be the Vista 64 Bit ones, any suggestions the DVD Rom and Crashing issues are priority.

A:Samsung NP305v42 Note book

Samsung can be problematic getting some of the features to work correctly after a Clean Reinstall.

First follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7. Read the Special notes for Samsung owners at the end.

After all Updates are installed import only the drivers missing in Device Manager, test drive it to determine with certainty what isn't working correctly. Then look on the Support Downloads webpage for your model for extra software and Hotfixes which address the problems. We can help you if necessary.

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RELEVANCY SCORE 60.4

How come I can't play basic games on the internet like agar.io and slther.io without is lagging.

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RELEVANCY SCORE 60.4

Bought stream note book been OK then started to run slower than a snail updates from HP never uploaded as always downliading freezes number of times so thought reset laptop no problems but not a chance in hell now get only HP sign at start that's all comes and goes tried the ESC button to see the other options not with worked tried to run battery out then restart nothing emailed HP (joke) not heard a thing from them can any one help as its only two months old

A:Faulty stream note book

Mikenothappy Hello;Allow me to welcome you to the HP forums! Hey, I can see why you're "not happy" with a new PC -- especially with problems this soon. You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.While this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.I did this recently and the HP Tech was able to remotely access my PC from the Internet and do the needed repairs.If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try: 1 (800) 474-6836Good Luck

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RELEVANCY SCORE 60.4

I'm having an issue with the battery not charging.  If I remove the battery and then re-install it, then it will charge.  My Notebook is 16 months old.

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RELEVANCY SCORE 60.4

Hi I have an Acer notebook ASPIRE one 522
CPU: AMD Dual-Cor processor C-50 (1.0 GHz)

The built in webcam has suddenly gone blurry! I have cleaned the lense and it has made no difference.

The webcam was fine a few weeks ago and i am now worried that it has broke1

Can you help me??
 

A:How can i fix my built in webcam on my note book?

Try re-installing the webcam driver from the Acer support website: http://www.acer.co.uk/ac/en/GB/content/drivers
If your Acer was not purchased in the UK, change to the appropriate country by clicking "United Kingdom" at bottom-left and a worldwide country menu will appear.
 

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RELEVANCY SCORE 60.4

i just baught a new 12 cell battery for this laptop. i needed longer battery life. i put the battery in the laptop and it fully charged over night. the battery is an hp battery. when i went to test the battery for an estimate of how long  it would last by removing the ac cord the computer imeditatly shut off. I've run all the tests i can think of and all test say the battery is good and fully charged. i put the old battery back in and it kept the laptop powered on with out the ac cord. i uninstalled the windows complience driver and let that reinstall.  any other ideas ideas?

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RELEVANCY SCORE 60.4

I have a probook 4540s 3rd gen laptop which has  Micron 4GB 2Rx8 PC3L 12800s ram recently i bought new  kingston 8GV kvr16ls11/8 ram. when both rams connected to the laptop it only starts up to BIOS.system does not boot any further,when i check the system configuration using bios setup it displays 12GB ram. both rams working when individualy connected, pc has windows 10 64bit version   

A:Note book does not work with 4GB and 8GB rams.

Lakshi44 wrote:....  both rams working when individualy connected, ...Hi, Well, they are not compatible in some ways. Now, going out to buy a SAME one with the working one (that is your choice). Regards.

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RELEVANCY SCORE 60.4

when i power on my note book the a dialoge box is show that power on password...it is need a bios password..but when i ennter  key, the key is not working cause key has been lock only enter key is working,,so ,now how to unlock bios password  and working on my note book compaq nx6120,,,,,,,,pls help...........

A:how to unlock bios to my note book

@sanjib2 Remove the RTC/CMOS and let it sit for a few minutes. HP Compaq nx6120 Notebook PC - FRU Remove/Replace Videos https://h20574.www2.hp.com/results.htm?SID=457951&MEID=99CBDA18-840F-4B60-9BBD-B1574F91BA9D Click on Real-Time Clock Battery. REO

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RELEVANCY SCORE 60.4

ADVENT 4211 ERROR 0xc000000f HELP!!!!!
I have read about this fault on this forum but i am unable to fix it

I have an Advent 4211c netbook running XP with no CD drive(which has a flashed bios -msi wind) which when switched on shows a black screen saying

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and then click "next."
3. Click "repair your computer."

If you do not have this disc contact your system administrator or computer manufacturer for assistance.

File: \boot\bcd
status: 0xc000000f
info: an error occurred while attempting to read the boot configuration data.

I cannot get into the tech guys screen to re install XP, i cant seem to get safe mode.all i want to do is get to my folders and emails and save them on another external drive and then i will reformat this notebook. I am ok on compters but not great. Please can someone help with easy steps to follow. Its my daughters netbook so any help is appreciated.
 

A:advent note book 4211c

You may be able to save any needed files- data etc using something similar to this.
IDE/SATA to USB 2.0 Cable Adapter
http://www.geeks.com/details.asp?InvtId=2020

http://www.dtidata.com/resourcecent...ecovery-slave-laptop-hard-disk-usb-enclosure/
 

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RELEVANCY SCORE 60.4

Hello there, my friend has a HP G62 Notebook with a image problem. After the windows logo there is no image, it's like the actual monitor just turned off... He had this problem already 2 months back which i fixed by formatting the pc, reinstalling the graphics card driver (Ati mobility radeon HD 5470) with the CCC (Catalyst Control Center), and it actually fixed the problem, the card was slower than before but it fixed the problem and thats what mattered.
The problem is back again now, and i already tried everything and it just doesnt work. I tried tons of things and i cant fix this issue... Everytime i try to install the drivers with Catalyst it says:
Application Install: install package failure
I already got tons of different errors which i dont remember...
I aready have no idea what to do, even tried upadting the bios, Hope you have some ideas.
DxDiag https://docs.google.com/file/d/0B6GEyEaliBqkX3hELW8zZVVhNGs/edit?usp=drive_web
 

A:HP note book no image after logo

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RELEVANCY SCORE 60.4

Hello there, my friend has a HP G62 Notebook with a image problem. After the windows logo there is no image, it's like the actual monitor just turned off... He had this problem already 2 months back which i fixed by formatting the pc, reinstalling the graphics card driver (Ati mobility radeon HD 5470) with the CCC (Catalyst Control Center), and it actually fixed the problem, the card was slower than before but it fixed the problem and thats what mattered.
The problem is back again now, and i already tried everything and it just doesnt work. I tried tons of things and i cant fix this issue... Everytime i try to install the drivers with Catalyst it says:
Application Install: install package failure
I already got tons of different errors which i dont remember...
I aready have no idea what to do, even tried upadting the bios, Hope you have some ideas.
DxDiag https://docs.google.com/file/d/0B6GEyEaliBqkX3hELW8zZVVhNGs/edit?usp=drive_web

A:HP note book no image after logo

Hi a couple of things you have not mentioned 1 the operating system 2 where your updating the driver from.

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RELEVANCY SCORE 60.4

I have an Averatec 7170 EC1 notebok, which started to surf the default URL evry time I opened an icon on the desktop and if the network is available will open 100s of sessions. Suspecting spyware, I cleaned the machine reformatted the harddisk, did fresh installs of XP, MCE, and XP64 all with the same results. I had flashed the Bios, replaced the keyboard, disabled the touch pad. Even installed Ubuntu, but once an install is complete the machine goes wild searching the intenet. Any clues?

A:New Installation Note book loops IE for ever

Have you tried using a pre-boot diagnostic disk like this one? Its a boot disk that has a variety of tools, in this instance, you could try the anti virus programs that are included. Some virus' hide within the Windows operating system, and cannot be detected when the OS is loaded, so instead, using this disk will allow scanning of all files, even the hidden ones.
Your best bet (on that webpage) is to download one if the ISO files (at the bottom of the page) and burn it to CD, its the easiest method.

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RELEVANCY SCORE 60.4

How i can boot from the usbi cant installing new windows ?

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RELEVANCY SCORE 60.4

Greeting all i have aproblem with my hp notebook i cant found its model on the internet or on hp website 
the model of my notebok is"H6-A8D19675GB1" . my main problem it crashes when using the 2 ram slots so i decided to update the bios but i can't find an update because my device model can not be found on hp web site or on the internet and i don't know how.
Note:i have purchased this notbook as used not new and thank you. and also there is an update for my bios but i want to install it safily. and thank you.

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RELEVANCY SCORE 60.4

I have Clevo D400S notebook, I do not see battery icon on task bar instead I only see AC plug icon. Also laptop does not start on battery. I have tried all the solution which are available on internet. I have a question here, if battery is dead still it should show the battery icon that makes me think that may be battery is o.k and there is someother problem which is not allowing the laptop to start on battery. Please help.

A:Note Book Clevo D400S

hi and welcome to tsf, sorry for a long delay in a responce. when computer is booted unplug ac adaptor the ac adaptor icon should change to battery. how long have you had this battery? have you tried these steps

1. Under Device manager, "Uninstall ACPI-Compliant Control Method Battery"
2. Shut down your computer.
3. Remove the AC adapter.
4. Remove the battery.
5. Press and hold the Power Button for 60 seconds.
6. Connect the AC adapter only.
7. Start your computer, let it load fully into Windows.
8. Shut down your computer, remove the AC adapter.
9. Install the battery.
10. Connect the AC adapter. Take note if the charge LED lights.
11. Start your computer again.
12. Let Windows fully load. Check your battery status.

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RELEVANCY SCORE 60.4

I plug in the power pack and PC won't turn on. It appears to be charging

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RELEVANCY SCORE 59.6

I own a HP Laptop 2000 with Windows 10.  The system has notupdated since Janurary 2016.  It starts but nothing happens.  After one hour I turn off the computer. Please tellme what I should do.Thank you.

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RELEVANCY SCORE 59.6

Hi,I upgraded from Windows 8 to Windows 10 yesterday but when my computer restarted it will only show the HP symbol when booting up. I cant laod up the BIOS or anything from the keyboard when it loads up. I wondered if there is anyway of loading up the BIOS so I can install a new operating system through a bootable ISO image from a USB drive. Nothing will work or load up can anyone think of a solution which doesnt involve wiping the hard drive? Thank you

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RELEVANCY SCORE 59.6

I can't access the bios because it have a passwordafter I entered the password 3 times i got a code(54804544)

A:I can't access the bios hp note book nevy x2

@Egyptson Enter   41762580

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RELEVANCY SCORE 59.6

HiI have the latest Yoga Android atom note book and would like to know how to make messages from faceb...

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RELEVANCY SCORE 59.6

I downloaded Windows 10 on my 2000 notebook HP and I cannot watch DVDs please help. Not sure if I could have watched them when I was running Windows 7

A:I installed Windows 10 on my 2000 hp note book and can't wat...

Windows 10 has no native DVD player software. You can download a free open-source player called VLC Media Player and it should allow viewing of standard DVD movies from an old-school disk: https://www.videolan.org/vlc/

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RELEVANCY SCORE 59.6

Hi I switch in my notebook it get to the main page yet I can't access anything , it's only a month old 

A:I switch on my note book and it loads up but I can't click o...

Please try Hard Reset ! To perform a hard reset on a computer with a removable battery, use the following steps: Turn off the computer.Remove the computer from any port replicator or docking station.Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.Unplug the AC adapter from the computer.Remove the battery from the battery compartment.Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.Insert the battery and plug the AC adapter back into the notebook computer, but do not connect any of the peripheral devices.Press the Power button to turn on the computer.If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.After reconnecting each of the peripheral devices, run Windows Update and HP Support Assistant to update all device drivers.  To perform a hard reset on a computer with a removable battery, use the following steps: Turn off the computer.Remove the computer from any port replicator or docking station.Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.Unplug the AC adapter from the computer.Remove the battery from the battery compartment.Press and hold down the Power button for about 15 seconds to drain any residual electrical charge from the capacitors that protect the memory.Insert t... Read more

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