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Y570 randomly shuts down without warning.

Q: Y570 randomly shuts down without warning.

Hello, I bought my Y570 in November 2011 off of ebay. It's a refurbished product. Anyway, it's been running great the whole time until a couple days ago when it started to randomly shut down (instant black screen, no warning.) A lot of what I've found in searches, suggest overheating, but I really don't think that's the issue, since air coming from the vents is cool, and when it shuts down, it is not working hard (just web browsing and email.) I know it's not a virus, as I've done multiple full system scans in Norton, and even used their advanced deep scan, with nothing found. Also, my computer is fully updated, as far as I know. Sometimes it shuts down with many many hours in between, even all day and sometimes with less than 30 minutes. The problem started 3 days ago. It was on all day yesterday with no problems, and stayed on today until ~11pm. So, any help would be greatly appreciated. I really hope I don't have to send it somewhere to get it fixed. Sure, it's under warranty, but my laptop is a vital need since I'm in college and need it for class. Thanks in advance. Please let me know what other information you need.











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RELEVANCY SCORE 200
Preferred Solution: Y570 randomly shuts down without warning.

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A: Y570 randomly shuts down without warning.

Hi coastaman22

Does this occurs on battery, AC or / and both?I guess you really need to contact Technical Support to have a look at it. Maybe you could kindly request a loaner set to continue your studies. (Not sure whether it's applicable or chargeable). I could understand your need for the laptop as I am also a student that need laptop for school work.

Have a nice day!
PeterW520 (4284-A99)
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http://forums.lenovo.com/t5/General-Discussion/Dolby-Home-Theater-v4-for-most-Lenovo-Laptops/td-p/62...

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RELEVANCY SCORE 70.8

I was working on my computer with various programs open (arcmap, arccatalog, google chrome, outlook) when my computer screen suddenly when black and went straight to bios and got to the "start windows normally" screen. This happened when I was trying to print a document wirelessly to my printer and the computer just shutdown.

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RELEVANCY SCORE 70.8

I have a 2year old hp Envy 15-j which keep randomly shutting down without warning. It may stay on for a minute or maybe 15-20 but then shuts down without warning. I can hear something running and wondered if it could be the fan and it shuts down due to overheating. Could anyone please help as it has hardly been used. Thank you

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RELEVANCY SCORE 70.8

My laptop is a Sony Vaio this is the model ->VPCF116FX.
Lately i've been gaming heavily on it, and its my first time leaving it on over night. Now the first thing you guys might think is that its an overheating problem, I can assure you its not as I tested it while monitoring my core's temperatures. 2 different tests, the one without a coolant the laptop peaked at a blistering 95c, like I said it shuts down randomly I can leave it on overnight without a coolant and then when I play for like 1 hour it can shut off. The fastest it shut off before was 3 minutes right after running the game I play. (It only shuts down while playing a game known as Aika) I doubt its also the games problem as how can a game shut off a laptop/pc. Anyways, the test with the coolant, the temperature is at a stable 65-68c, and it still randomly shuts off it could shutoff within 5 minutes, or 10 hours. (of playing a game, never witnessed it shutdown without playing yet)

A:My laptop randomly shuts off without warning

Take it apart and clean the dust out 95c without cooling pad is way too much...

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RELEVANCY SCORE 70.8

OS Version: Microsoft Windows 7 Home Premium, 64 bit, Toshiba Satellite A665 series
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 4
RAM: 3890 Mb
Graphics Card: Intel(R) HD Graphics, 1721 Mb
Hard Drives: C: Total - 463566 MB, Free - 282592 MB;
Motherboard: TOSHIBA, NWQAA
Antivirus: Microsoft Security Essentials, Frontier Secure, Malwarebytes Anti-Malware

Problem
So my computer keeps shutting down. I just bought a replacement battery for my computer so I don't think it's a battery issue. I read some previous posts abut Windows 7 not reading their battery status correctly and shutting off the computer with a 50% battery message. However, If my computer shuts off with the battery attached, I am still able to turn on the computer, run windows startup, and load programs. Similarly, my AC power adapter is still able to charge my computer.

I don't use up a lot of memory either. I ran my virus protection software and it said that my computer was clean. Additionally, my computer doesn't seem to be overheated and there's nothing blocking the fan.

Any suggestions for narrowing down the problem? It started a few days ago.

A:Laptop randomly shuts off with no warning. Please help!

Have you run a temperature program to make sure the laptop is not running to hot?

Such as this:

Speccy - Advanced System Information Tool

Please then upload a screenshot of it with something like the snipping tool.
Please follow the above tutorial, and if there is anything you do not understand-ASK

Do you hear any unusual noises?

Anything unusual at all when the issue occurs?

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RELEVANCY SCORE 70.8

My G72 also is shutting down and rebooting wile on my ac adaptor-I do< I have been useing a external blower that keeps mt laptop at69 degreese.it is 5 years old-- Help

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RELEVANCY SCORE 70.8

Specs:
Windows 7 64-bit
Gigabyte GA-P67A-UD3-B3
Intel Core i5 2500K
Kingston HyperX 4GB (2x2GB) DDR3-1600 Kit CL9
Samsung Spinpoint F3 1TB 32MB 7200rpm SATAII
EVGA nVidia GeForce GTX460 1GB GDDR5 PCI-E
Seasonic S12II Bronze 520W 80Plus Power Supply
Dell U2312 monitor

I've been having an issue with my computer where it will shut down without warning and then reboot. There is no BSOD when this happens. It happens very sporadically as well. Typically it shuts down when I play a game (Dota 2 in general) but sometimes it'll do its first crash when it's idling. It generally tends to shut down the first time when I'm gaming and then it'll happen a few more times. But for the few days preceding this I've been playing Dota 2 and it has not shut down. I have checked the capacitors on the mobo and they all seem fine. I have memtested the RAM and no errors were found. I have also changed power outlets as I thought that might've been the culprit. I've formatted and reinstalled Windows 7. I've monitored temps and they are all perfectly fine both idle and under load. This computer is about 2 years old and I've never had this problem occur before. It's been happening for at least a couple of weeks.

I did discover that there seems to be an issue with the mobo coming into contact with the case. Initially, when I put pressue on top and back of the case it'd cause the comp to shut down. I removed the side panels and found that pressur... Read more

A:Desktop randomly shuts down without warning

your psu is on the light side i would be here or better 650w

remove the m/board and check a screw has not slipped between the m/b and the backing plate causing a short

check the screws securing the m/b have not been over tightened
 

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RELEVANCY SCORE 70

Hello, I was wondering if anyone could help me figure out this issue. So this week my laptop would completely shut off with no notice like "Windows is shutting down". I only had a few things open at the time and it totally cut the power. My laptop was plugged in as usual charging. When I turned it back on check disk found some errors which it fixed and for a day or two everything was fine until it happened again yesterday. I'd like to find the issue before this becomes more serious.

Last night I did take a look at event viewer. I had an error 6008 about when the crash happened. And then a critical event 41 which seems to be related to the crash too. One other thing that I found when it first happened this week is this entry here which I'm unsure if I should be worried about.

My laptop is a Dell inspirion N7110 running Windows 7 Home Premium which I've had for about four years now. If there's anything else you need to know let me know.

A:Laptop randomly shuts off completely with no warning

I found this thread, googling the Even 37 Kernel Processor Power error.

Event 37, Kernel-Processor-Power for all 8 Processors - Microsoft Community

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RELEVANCY SCORE 70

Hi

I have an Acer M3802 desktop pc running windows 7 Home Premium. It is just over a year old and I have had no problems until recently when it just started shutting down for no reason. sometinmes it would run for minutes and others for about an hour or so. Its as though the power has been cut. i downloaded Speedfan 4.41 and it says that the temps are around 16oC to 48oC. I have cleaned out the inside and removed all signs of dust but it is still happening. Is this a heatsink problem or a PSU problem.

I would have thought that if it was a PSU problem it would be permanent? If its a fan problem where do i fit another fan

Anyway if anyone can help it would be much appreciated.

Best Regards

Mick

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RELEVANCY SCORE 70

i have had this TouchSmart for about 2 years now and it is in immaculate condition. physically apart from dust, which i clean out regularly, you'd be mistaken for thinking it was new. in terms of operation i have always been careful to look after it too, running regular scans of the HDD and hardware, updating drivers and being careful when it comes to what i download. i have recently upgraded to Windows 8 Pro x64 (within the last 2 months) but didn't do a clean install, i simply upgraded from Windows 7 Pro x64, and to be honest after a few tweaks the computer was working better than ever, it was faster both running programs and in terms of startup time, and graphics looked better than ever. then about 2 weeks ago it just shut off without warning, not shut down like if you'd asked it to, but just went blank like loss of power, i powered it up and it didn't do it again for quite a while and so i assumed it was a one off. but it soon started doing it regular. i've gone through every thing i can possibly think of trying to diagnose what the problem is, i've checked all wires and connectors, cleaned out all dust and checked for overheating, updated drivers, removed the extra RAM i'd installed not long after purchase, wiped the system and reinstalled Windows 8 from scratch, deactivated Threading on the CPU, and have reduced power to the CPU down to 50%. this last action did reduce the frequency of the shut off issue significantly but it just seems completely random, ... Read more

A:TouchSmart 610-1115uk Randomly Shuts Off Without Warning

Looks like you've done quite a few things in your troubleshooting.  The next thing I'd look at is the power supply. There was an instance a while back with the same issue, the computer shutting down unexpectedly, that was solved with a new power supply.  Although that unit was a TS 300, the symptoms were about the same. It's something to think about.Thanks,

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RELEVANCY SCORE 70

I just purchased my u310 touch from Staples tonight.  Within the first hour, while using it, it just shut off.  No "Windows is shutting down..." screen.  It was like it just ran out of battery (even though it was plugged in and the icon said it was plugged in and charging at 55%). After some googling and seeing similar issues with the 310 and the 410, I tried installing the latest drivers that the support staff on this forum linked.  I installed every single one relevant to my machine, ensuring I chose the correct driver for my OS (win8 64).  Still  happening. The event viewer shows: Source: Kernel Power.  Description: The system has rebooted without cleanly shutting down first.  This error coudl be caused if the system stopped responding, crashed, or lost power unexpectedly. So, I reset everything back to factory settings using the built-in restore partition.  Still broken. I'm at a loss here.  Any ideas?  If I can't figure it out soon, I'll just return it to Staples in a few days.  Thank god they have a great return policy!

A:u310 touch shuts down randomly with no warning

hi duckhunter9,
 
Welcome to the Lenovo Forums.
 
Can you try to:
1. Download and install HWMonitor and observe your CPU and GPU temps. (if you reach temps above 100C, overheating might be the cause of your issue)
 
2. Perform a clean boot and observe the PC. (this isolates 3rd party apps that might be the cause of the problem)
 
 
Let me know your findings,
neokenchi

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RELEVANCY SCORE 68.8

I've got a dell DT connected to our domain thats rebooting randomly, after taking a look in the event log I found the following:

The process C:\Windows\system32\winlogon.exe (BGR-PLAY-DT-06) has initiated the restart of computer BGR-PLAY-DT-06 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: restart

Log Name: System
Source: User32
event ID: 1074
level: information
User: System

The computer does not blue screen it just simply shuts itself down.

A:Computer shuts down randomly W/O warning User32 event ID 1074.

i just did a search for this on google; but it really didnt give any real answers as to what that means. My best guess is that if your computer is randomly shutting down by itself; it sounds to me like its got something to do with either a possible bad power supply issue; and or something motherboard related that is causing this. How old is your system and how old is the power supply?

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RELEVANCY SCORE 55.2

It all started when i opened some foreign file and it mustve been a virus or something. That triggered my computer to make these weird whirring clicky noises. Then my computer shut down. That day, i tryied to turn it on, it worked. However, the monitor didnt display anything. The computer was running but something to do with the bios just wasn't working.
Later on, my father fixed it.
However. NOW, the computer randomly shuts off by itself.
I'd start the computer on, and usually, the computer would start to make these noises similar to that of a computer reading a disc.
after the noises, the computer shuts off, and restarts by itself.
Anyone have any ideas?
 

A:Computer shuts makes busy noise then shuts off randomly

Your hard drive may be faulty. What is the make and model of the system and what is the brand of the hard drive inside the computer?
 

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RELEVANCY SCORE 54.4

So this time the problem started out as a simple issue. Whenever I bump the desk or move the keyboard out with too much force, the computer shuts off. Everybody told me that it could have been a loose connection so I checked it all and replugged everything back in. The computer starting working fine for about 5 hours then it just shut off randomly while I was playing a game. This time, though, it shut off without me bumping into anything. SO, is this a power supply issue? I'm using a 550-watt supply while running a 7800 GT. This is the right power amount so that's not my concern. And now the problem has gotten worse to the point where I turn on the computer and nothing shows up again. Windows doesn't load and the screen is on too. You here the fans and everything but nothing will load. All my parts from my old issue were replaced EXCEPT the power supply and CD-drive. I don't think it could be another loose connection b/c now nothing even shows up. Please help!!!
 

A:Power shuts off randomly, and any movement around computer shuts it off

Have you tried plugging into a different surge protector and different outlet?

Sounds like you need to swap the power supply to me.
 

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RELEVANCY SCORE 54

Hello. First of all, thank you for reading my post. I recently discovered a Trojan on my computer and instead of going through the tedias process of getting rid of it, I decided to wipe my hard drive and load a 64 bit version of windows 7 ( an upgrade from the previous 32 bit version I had with the virus). The installation went smoothly and I began to download most of my drivers with no issues. I even downloaded World of Warcraft with no issues. I turned my computer off and got some sleep. I returned only to see that my computer would keep restarting during the start up process.

So, knowin a little about computers, I shut everything down. Checked and cleaned the inside of my PC. Re-set the memory and reset the battery to reload BIOS. I put everything back together, and it started up no problem. Success!!! NO! As I began surfing the internet, IE will randomly shut down and just keep doing it. As I scrambled for a solution to this very annoying problem, my computer would shut down, sending me to a blue screen which states a bunch of stuff that I don't understand. Being the hands on guy I am, I went back to search for a solution with the new information. I figured that maybe BIOS wasn't updated or that I didn't have all the needed drivers downloaded yet.

So I went to download some more updates and every time I go to download something I get a setup error or something that keeps the download from finishing! So, I threw my hands up and came here, hoping that som... Read more

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RELEVANCY SCORE 50.4

Hi there,

I am here in bad need of help to figure out what is going on with my pc of late.
A quick run down of the problem. When the PC is on it will depending on how long its been on will randomy just shut off. When it shuts off, it "sometimes" reboots but most often it "tries" to reboot but fails and then stays off. After this failed try to reboot if I press the power button on the case and mobo, nothing.
Now if I turn OFF the PSU leave it for a few minutes and come back turn the PSU switch on and press the power button the system comes to life for a second or two then dies and will no respond to the power buttons until I turn off the PSU again.

I have gotten it up and running from this state by leaving it off and unplugged for a couple of hours. When I say the PC comes to life for a second or two, I mean the case fans. If I get it booted up the BIOS is reset to default for some reason. Also if it makes it to windows, the notification area icons also gets reset... very very odd.

I have a short video of the problem, sorry for the darkness, I finally decided to video it and it was 11pm.

My first thought... PSU dying or Mobo. I dont have extra's so I cant test them.
Forgot to mention, ive checked for heat problems but none of my temps are high, they are all normal and its a Antec 1200 with tons of air movement. I keep my PC clean but this problem I just cant solve.
Event Viewer shows nothing expect for unexpected shutdown. My event viewer is clean fr... Read more

A:PC randomly shuts off and randomly boots up after (sometimes).

Anyone have any suggestions at all?

I got the system up today and its running like as if nothing happened.

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RELEVANCY SCORE 50

I installed a popup blocker but this caused strange sounds to continuously emit from my computer. I uninstalled and still had to restore my computer to a previous time to eliminate the sounds entirely. Now I have a problem when accessing Games.com or Playsite.com. When I get past the login stage and click on a game, IE shuts down with no warning or error message. Any ideas?
 

A:IE6 Shuts Down w/o warning

Curious I have the same problem. What was the popup blocker?
 

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RELEVANCY SCORE 50

TextTextText

XP shuts down for no reason. It is during games (MSN), web surfing, Media Player replays and sometimes when the computer is idle. It happens most often when the system is in use. After it shuts down it reboots and and reloads Window XP. As it shuts down there is a blue page wiith white text on it but it does not stay long enough for me to read it. Any suggestions?

Larry
[email protected]
 

A:XP Shuts down without warning

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RELEVANCY SCORE 50

I have a gateway desktop. it has 8 gb of ram, intel core 2 quad q8200 processor 2.33 ghz, nvidia gerforce gt120, and 640 gb of hardrive space. I'm runing Windows Vista 64 bit with sp3

I bought my pc recently and have been working absolutely fine until recently. It has been shutting off randomly. I tried starting my pc in safe mode and ran virus scans with spy sweeper, malwarebytes anti spyware (full version), and SUPERantispyware. I removed whatever I could but found no real threat. I shut it off yesterday for a couple of hours and when I turned it back on it lasted me the night. Just recently, it shutt off once again, and when I started it back on it shut off quicker than the last time, and when I tried once more even quicker. Im not sure if this is a motherboard problem, or if it's overheating. The vents have no dust on them and the fan seems to be fine, though I did not open up my PC to look. Do you guys have any suggestions?

A:PC Shuts Down Without Warning

Hi -

Keep an eye on temps w/ SpeedFan --> http://www.almico.com/sfdownload.php

Check Reliability Monitor - see what's listed prior to shut-downs -
START | type perfmon /rel

Check Problem Reports -
START | view all | "View all Problem Reports"

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 50

Hello, My pc shuts down without warning, im not sure what the issue is, i have already tried replacing the thermal paste however the problem still occurs

This is usually the case when im playing games

A:Shuts down without warning

Hi what are the specs of your PC.
Make and models of
Motherboard
Cpu
Gpu
Ram
Power supply.

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RELEVANCY SCORE 50

when I am active on the pc it shuts down

The things I have checked is

1. delete browsing, cookies, temp files and history.
2. automatic restart is unchecked in my pc>system properties>startup & recovery.
3. I moved the tower away from walls to get good air flow to keep from overheating.


I have searched the threads and sure I have done other suggestions but cannot recall them all.

Task mgr has tooooo many things running.
This is a short post but I have had this problem for 8 months.

A:W/out warning my pc shuts down

Post all the specs and that will help including the video card and the power supply brand name and watts.

Then, go in to the bios and check the temps and the voltages and report them back here.

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RELEVANCY SCORE 50

XP Shuts down with no warning.
I have XP home(Laptop) and it shuts down with out warning. The longest I have been able to stay up is one hour. Every thing seems fine and it shuts off. After it shuts off I can boot up to windows and everything loads normal. No new hardware or software has been installed. I don't connect to a network. Any help would be great.
System:
Dell Laptop
2.0 GHz
256 Meg RAM
40 Gig hard drive
XP Home
 

A:XP shuts down with out warning

[tsg=welcome][/tsg]

Hi There!

Go to HouseCall and scan for virus.

Let us know the results!
 

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RELEVANCY SCORE 50

hello

this is what i do before my pc shutsdown without warning

1. run a game (older ones )
2. loading screen or game starts , my pc shutsdown ,
3. black screen ,
4. monitor acts like its unplugged
5. impossible to turn on back pc unless :
a) i restart power supply by pressing puwer supply button off and on
b) or repluging whole electricity cable

6. pc works fine and when i turn it on it asks to run as safe mode etc.
my specs are :
CPU PHEN2 X4 955 SAM3 BOX/125W 3200 HDZ955FBGIBOX AMD 728
Gigabyte GA-MA770-UD3 AM2+/AMD 770+SB700/ 5200MHz FSB/1xPCI-E x16/1xPCI-E2.0/Dual 4xDDRII 1066/8-ch audio/ 6xSATAII / 1xPATA/Raid 0,1,0+218 RAM KINGSTON MEMORY DIMM 2X 2GB PC6400 DDRII/DUAL CH. KIT (4GB) 149
2X HDD SATA 640GB 7200RPM 3GB/S/16MB WD6400AAKS WDC 374
VGA 896MB GDDR3 PCIE16 GTX275/448B GV-N275UD-896I GIGA-BYTE 635
PSU CFT-750-14CS CHIEFTEC PSU 750W 14CM ATX EPS CAB.M 274
Case Thermaltake Swing 149
ODD SMG DVDRW 22X BLACK BARE 62
Scythe Mugen 2

Windows 7

i havent reinstalled windows for some time now a year or something , maybe thats the case

maybe its power supply ? but i am running any new games easily (sc2 , bc2 ...)

aw and my graphical drivers are up to date.
 

A:PC shuts down no warning

6. pc works fine and when i turn it on it asks to run as safe mode etc.
but ok when restart??

suggest possible bloat of system, numerous programmes on start up and in task manager?? download save scan copy/paste log back http://www.hijackfree.com/en/
 

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RELEVANCY SCORE 49.6

I have a Compaq presario 1700T laptop (that's the first problem i think). I had it for about 2 years then I started having major problems with it. It would be plugged in with a "charged" battery then it would shut off after about an hour of use. There is no shutdown notice. It just shuts off. After rebooting it states the battery has no charge, and if the computer is still warm, it shuts off again. Does anyone know what's going on?
 

A:Laptop shuts off without warning

Just a guess here but the battery may be going bad. Does the laptop work ok with the battery removed and just running off the AC adaptor?
 

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RELEVANCY SCORE 49.6

I have a gateway pc, had it is 5 months and for the last few weeks I will be on-line and it will just cut itself off. i will restart it and ask if I want to check for errors or start normal, sometimes it will start the first time and sometimes it will just keep cutting off and than after about 5 or 6 trys and start and run fine.
 

A:New laptop shuts down without warning

Does this only happen when online? If not, when else does this issue occur?

Do you get Blue Screens?
 

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RELEVANCY SCORE 49.6

My computer will shut down at any given time and restart then gives me the notice that "Windows unexpectedly shut down and is checking for solutions and will notify you when available.

This has been going on for so long but now it happens several times a day.

Please help.
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 8157 Mb
Graphics Card: Intel(R) G45/G43 Express Chipset, -241 Mb
Hard Drives: C: Total - 381551 MB, Free - 309239 MB; D: Total - 564118 MB, Free - 219683 MB; F: Total - 1430795 MB, Free - 1430662 MB;
Motherboard: ASUSTeK Computer INC., CG5270, Rev X.0x, MT7099K20500485
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 

A:Windows7 Shuts down without warning

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RELEVANCY SCORE 49.6

Hello,

I have a problem with an Acer Aspire 1604LC, build date July 2003. With battery on full power and power cord inserted, he just shuts down with no warning when working a few hours.

The fan always turns at average speeds when this happens and it it not when I am doing things that can really overheat him (I do things that ask a lot of resources, but everything is ok then...).

Any suggestions of what might be the cause?

Thanks!
 

A:Laptop shuts down with no warning

Have you installed any new hardware or software recently that could cause this? What are some of your system specs? Any information that you think might be helpful please post back.

BTW :wave: Welcome to TechSpot :wave:
 

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RELEVANCY SCORE 49.6

Tried to install a software downloaded off the internet. after that, it disabled my mcafee antivirus and pops up are all over. Installed malwarebytes during safe mode. It helps decrease the threat. Back in normal mode, it still incapacitated mcafee causing it not to respond as well as java, and other programs including programs which I presumed it installed on my system. One of the threats detected by mcafee was not yet deleted but "will be deleted". Its was RDM/Generic. Im not certain.

DDS (Ver_2012-11-20.01) - NTFS_AMD64 MINIMAL
Internet Explorer: 11.0.9600.18858
Run by User at 15:26:31 on 2018-01-03
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.63.1033.18.3907.2875 [GMT 8:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {DA9F8ED0-D0DE-39CC-F55A-51AB4CC1B556}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {61FE6F34-F6E4-3642-CFEA-6AD93746FFEB}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\ctfmon.exe
C:\Program Files\Ma... Read more

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RELEVANCY SCORE 49.6

my dv6-1352dx less than 2 months old is shutting down unexpectedly. It only does it when it is under a load on the CPU, like deleting a program or the internet or something like that. The computer isnt hot at all when it does it, and will sometimes do it as soon as the computer turns on. I have come to the conclusion that it is not the power supply, nor is it the hard drive or memory. The computer also is not overheating at all. I am running it in safe made right now though and it will run forever in safe mode. It makes absolutely no sense. I dont want to take it apart because ill never get it back together. And I have contacted HP and they pretty much said they didnt care. Please help!!!! I need this computer for school work.

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RELEVANCY SCORE 49.6

We have a gateway computer and within the past week our system has started shutting down. No warning just gone. I have checked all cables everything is plugged in. Then I check under systems & maitenance and found an area showing problems and noticed evertime this hpqddsvc error happend was when my system shut down. But, I just can't find enough other information to figure out why it is causing it to shut down. I am guessing it has something to do with my hp driver but yet I have had no other problems with my hp printer or software. Any help is greatly appreciated!

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RELEVANCY SCORE 49.6

I have my Lenovo Y50-70 for a little more than a year. Six days ago I upgraded it to Windows 10 and I also installed the drivers and the newest version of the BIOS from the Lenovo website.  Then, in these past six days, the laptop shot off suddenly three times, without any warning, and by making a pop sound. I can then restart it and it works after that but this is very worrying.  When it shot off I was doing light stuff, browsing, have a couple of documents open. I also play games on it but nothing very heavy.  I looked it up and I see that others have had a similar problem but I don't find any solution. If possible, I would preffer not to send it back to Lenovo.  Does any of you know if a solution has been found to this problem? Thank you.  Paul 

A:Lenovo Y50-70 shuts off without warning

Hi Paul, When the issue happened, will you need to press again the power button or computer will reboot itself? Because if it shutting down and you have to press the power button, most likely it is overheating. What I can suggest is to monitor your usage and download this application, HWMonitor.  How to check for thermal issues with HWMONITOR (Over heating) Idle ModeUtilization : 0 - 30%Temperature : 30C to 50C (Normal) - 51C to 60C (Over heating) Normal UsageUtilization : 20 - 40%Temperature : 50C to 60C (Normal) - 61C to 70C (Over heating) Heavy UsageUtilization : 50% aboveTemperature : 60C to 80C (Normal) - 81C and above If machine reaches 100C, unit will shutdown by itself to protect the CPU. Note: Desktops tend to be cooler than Laptops and AIOs. Ambient temperature may also affect minimum temperature of the machine. The below post is just a guide and is not a standard. See more here



------------------------------------------------------If the answer is helpful, press the star on the left to give "Kudos".If the question was answered, you can click "Solution Accepted"

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RELEVANCY SCORE 49.6

My friend is actually the one having the troubles, but she says it's not due to overheating.. or she doesn't think so. She made a hijackthis log, and I'm wondering if it's any sort of virus.

Logfile of HijackThis v1.99.1
Scan saved at 2:21:27 PM, on 12/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\wanmpsvc.exe
c:\windows\system32\gvjqfas.exe
C:\WINDOWS\System32\carpserv.exe
C:\PROGRA~1\HPQ\ONE-TO~1\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1116... Read more

A:Computer shuts off without warning.

Download Cleanup from Here

A window will open and choose SAVE, then DESKTOP as the destination.
On your Desktop, click on Cleanup40.exe icon.
Then, click RUN and place a checkmark beside "I Agree"
Then click NEXT followed by START and OK.
A window will appear with many choices, keep all the defaults as set when the Slide Bar to the left is set to Standard Quality.
Click OK
DO NOT RUN IT YET
Download Nailfix from here:
http://www.noidea.us/easyfile/file.php?dow...050515010747824
Unzip it to the desktop but DO NOT RUN IT YET

Download the trial version of Ewido Security Suite here.
Install ewido.
During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
Launch ewido
It will prompt you to update click the OK button and it will go to the main screen
On the left side of the main screen click update
Click on Start and let it update.
DO NOT run a scan yet. You will do that later in safe mode.

Click here for info on how to boot to safe mode if you don't already know how.
Now copy these instructions to notepad and save them to your desktop. You will need them to refer to in safe mode.
Restart your computer into safe mode now. Perform the following steps in safe mode:
Double-click on Nailfix.cmd. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.
Run Ewido:
Click on scanner
Click Complet... Read more

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RELEVANCY SCORE 49.6

I've been struggling with this for months and am at my wit's end. Any help anyone could offer would be greatly appreciated!

Basically, without warning, my computer, for no apparent reason, shuts itself off. No shut down. It simply shuts off, as though the power had been disconnected. (It might be worth noting that on starting it back up again, chkdsk doesn't run.)

At first, I though it was a random occurence and likely a hardware problem; possibly the Power Supply. However, my MoBo is set to power up the computer after losing power and, after one of these unexpected power downs, the computer doesn't start back up until I hit the power button.

I've also started to notice a link to downloading. Namely, if there's multiple downloads going on, it seems to trigger the problem. It shuts down almost every night, which is when I've got utorrent scheduled to run, and I've been able to trigger the problem reliably by initiating multiple downloads of podcasts in iTunes. It also seems to happen sometimes when web pages are taking too long to load.

It's probably important to note that the computer functions perfectly otherwise. I can tax the system with the latest games or a heavy set of video transcodes without incident, so I'd have a hard time believing it would be a heat problem.
 

A:PC Shuts down suddenly without warning

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RELEVANCY SCORE 49.6

I'll be working on my computer & after an hour the computer shut off out of nowhere. (30 minutes if Im doing something like downloading or converting a video) anyway, as soon as it shuts off I'll try to restart the PC & it looks like it'll start up fine but it cuts back off at the Windows splash screen & will keep doing so if I dont let it sit.

After waiting about 20/30 mins i can restart it without a problem & it appears fine & it'll stay running til a hour & will cut off again. If I format, it'll get to where it's installing windows & cuts off again. So i have to wait a while to resume installation of Windows. Its gotten so bad now to where just today it started cutting off in less than 10 minutes.

I've checked the processor fan & extra fan I installed & they both work/ I tried like 6 different operating systems discs & all kind of different versions, different hard drive & the same thing. I even tried uninstalling the 2 Gigs of ram I recently installed & switched them to see if either would work
I have a:
AMD Athlon/ Windows XP Pro/ 4GB ram/ dual core 5200/

PLEASE HELP ME!!!
Jantoin25 on Yahoo! messenger & email
www.myspace.com/doubleplatinumrecords
or reply here

A:Computer shuts off without warning

This is caused by either over heating or a failing PSU. Make sure all fans and dust are blown out with compressed air. go into the Bios and post the Voltages, Temps and Fan Speeds or download SpeedFan

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RELEVANCY SCORE 49.6

My computer keeps shutting down with no warning during scans, virus scans or just automatically ! It is always on and have no problems doing anything else, I think when i scan the computer and when it scans to a certain file it will shutdown Im not sure what it is so i did the HJT and this is what i got please help ! Thank you in advance Logfile of HijackThis v1.99.1Scan saved at 12:58:09 PM, on 28/01/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\TGTSoft\StyleXP\StyleXPService.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\System32\s... Read more

A:Computer Shuts Down With No Warning !

That is not a complete logOpen the log in notepadEDIT - SELECT ALLEDIT - COPYThen come to this message, and in the quick reply box click in the white space and then EDIT - PASTE==================Do this firstDownload the trial version of Ewido Security Suite http://www.ewido.net/en/download/ (W2K/XP Only)? Install ewido.? During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".? Launch ewido? It will prompt you to update click the OK button and it will go to the main screen? On the left side of the main screen click update? Click on Start and let it update.? DO NOT run a scan yet. You will do that later in safe mode.Restart your computer into safe mode now. Perform the following steps in safe mode:(Start tapping F8 at the first black screen after power up)Run Ewido:? Click on scanner? Click Complete System Scan and the scan will begin.? During the scan it will prompt you to clean files, click OK? When the scan is finished, look at the bottom of the screen and click the Save report button.? Save the report to your C: DriveThis will take some time to run!Boot to normal modePost that log and a new HiJack log

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RELEVANCY SCORE 49.6

hi
i have a sony vaio vgn nw29gf laptop it is 2.5 years old

the problem is that for the last 6 months it is shutting off without any warning that battery is low it doesnt give the bsod so dont go there it just shut down and when i restart i ahve to plug it in and then win7 says that windows was not shut down properly. now here is the twist when it starts on battery power it shows that battery is still 60 or 70% available so i know that it got shut down due to weak battery or any other problem

the battery has gone very weak i have used it very rough i have played games on it for hours watched movies etc so i know that the battery is weak now but still it should give me warning before closing.

when the battery is full charged and i unplug it and use it. it only works for 5 mins maximum and then goes off and i ahve to plug it in

anyone knows any solution other than buying a new battery plz tell me

i know that i need a new battery but still the backup time for the battery should be atleast 30 mins not 5 mins however rough i have used it

A:Laptop shuts down without warning

your battery has had it. A laptop battery should last hours, not minutes. I get 8 hours from a 4 year old macbook still

The problem is poor battery conditioning. All batteries have a limited charge cycle. normally around 1000 charges. Leaving the battery plugged in when its fully charged is the worst thing you can do to keep a battery at its peak.

Basically when a battery is fully charged the laptop will stop charging it, naturally over time batteries slowly discharge, when the battery discharges by around 1% the laptop will start charging it again, this is 1 charge cycle.. add them up and youll soon knacker the battery.

Using the battery is not abusing it, so you cant be "hard" on it. A lithium ion battery can discharge at an ampage rate thousands of times more powerful than a laptop will ever pull.

Now to condition your new battery, once its fully charged, unplug it, and use it till its almost flat, and then recharge it again. Dont leave it plugged in for extended periods of times and never leave it plugged in over night when its not on.

Dont mean to preach :P im just a bit of a battery nerd after many many many years of Rc car racing lol.. which beleive it or not is one of the pinical sports in battery technology lol

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RELEVANCY SCORE 49.6

Hi I have been having trouble with my computer shutting down unexpectedly. I have tried every avenue I know other than taking it in to a shop. Please help me out if you can thanks! Here is my system information:

Windows XP Professional version 2002 service pack 2
Mobile AMD Athlon 64 3400+ processor
574 MHz, 1.00 GB ram

My computer will shutdown or restart suddenly. Sometimes you will see windows going through the steps and othertimes it will shut down with no warning. It is also lagging when using the internet especially. Ive run up to date virus checks with AVG, Ad-Aware and Anti-Malware and found some nasty malware but this didnt solve my problem. I have analysed my CPU's core temperature using Speed Fan and it seems to be running fine at an average of just below 50c but will jump as high as 70c with more procceses running. It comes down again quickly though so I dont think its a temp issue. Are there ways to test my power supply?

Please let me know if there is more information I should unclude or if you have any questions. Here is a HJT log if needed:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:37:36 PM, on 9/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Syste... Read more

A:Windows shuts down with no warning

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RELEVANCY SCORE 49.6

Wndows XP machine shuts down without warning. No error messages, no sounds, black screen. Windows then starts up normal again when I push the on button. The time it takes that it shuts down is always different. This machine is build by me about a little over a year ago. It has a western digital Caviar hard drive 250 GB 7200 rpm SATA, AMD Athlon 64 Venice 2.0GHZ processor, 512 MB RAM.
Just upgraded to Norton Internet Security 2008. Also when doing a full system scan computer will shutdown during the scan. But also shuts down while working on the computer with any software, but like I said it is very randomly.
Any ideas what the problem is? Checked harddrive for bad sectors and did a disk scan on all the partitions. Hard drive partitioned in C, D, and E drive. Desk top also shows a "Remove Safely Hardware" icon all the time and when clicked on it it shows the harddrive. This I cannot figure out either. Has this something to do with it? I did not check the BIOS settings yet, should I?
Thanks for reading and I hope someone can help me out.
 

A:Windows XP shuts down without warning.

check the fans and the air intakes could be as simple a overheating
 

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RELEVANCY SCORE 49.6

hellow my hp dv 9000 shuts off playing games or running softwares like virtual dj what could be the problem?

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RELEVANCY SCORE 49.6

I have a HP Pavilion 6500 that has recently started shutting down for no reason. I have had it completely apart, cleaned and inspected every part. Everything looks good and when I put it back together it worked fine for about 6 hours then shut down again with no warning or error message. When I attempt to restart, it comes on for about 2 seconds and shuts off again. (On battery, battery w/adapter and adapter only) Even when it has sat overnight or for a couple of days and should be completely cool. Someone in another thread mentioned processor protection in the BIOS. How do I check that? Any help would be GREATLY appreciated.
 

A:HP Pavilion shuts down with no warning

Ram can go bad, i would do a thorough test on the ram.... I use the ultimate Boot CD. It's free and it has some pretty good tests on the cd.
http://www.ultimatebootcd.com/
 

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RELEVANCY SCORE 49.6

I've been struggling with this for months and am at my wit's end. Any help anyone could offer would be greatly appreciated!

Basically, without warning, my computer, for no apparent reason, shuts itself off. No shut down. It simply shuts off, as though the power had been disconnected. (It might be worth noting that on starting it back up again, chkdsk doesn't run.)

At first, I thought it was a random occurence and likely a hardware problem; possibly the Power Supply. However, my MoBo is set to power up the computer after losing power and, after one of these unexpected power downs, the computer doesn't start back up until I hit the power button.

I've also started to notice a link to downloading. Namely, if there's multiple downloads going on, it seems to trigger the problem. It shuts down almost every night, which is when I've got utorrent scheduled to run, and I've been able to trigger the problem reliably by initiating multiple downloads of podcasts in iTunes. It also seems to happen sometimes when web pages are taking too long to load.

It's probably important to note that the computer functions perfectly otherwise. I can tax the system with the latest games or a heavy set of video transcodes without incident, so I'd have a hard time believing it would be a heat problem.

Based on suggestions from others, I have tried replacing the RAM and Network Card, but neither has had any impact on the problem.

Any help anyone can o... Read more

A:PC Shuts down suddenly without warning

I'm not an expert by any means, but I guess there's no harm in having a bit of (possibly helpful) input...

It could have something to do with a faulty hard drive...I had something not so long ago where I had a lot of damaged secotrs, and copying things between disks would restart my computer (and sometimes never let it start back up)...

Have you got a spare drive you could test? Or if you have multiple drives, set the other 'good' one to the default download location and try to induce the problem.

I dont know what anyone else thinks of this...it could be completely wrong, but I guess there's no harm in trying!
 

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RELEVANCY SCORE 49.6

I just cleaned up our main computer (thank you again RichieUK) and duringthat time, we used my laptop a LOT......and it started shutting down just randomly, no warning. So i followed the instructions prior to posting a HJT log, and also tried to run the F-secure virus scan, and it shows that its finding things, and then ~!blip!~ shuts down before it will let me fix anyting or get results lol so...i'm here again to ask you fine folks for some help!here is the log from HJT:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:40:30 PM, on 11/22/2007Platform: Windows 2000 SP4 (WinNT 5.00.2195)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\system32\spoolsv.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\WINNT\System32\svchost.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINNT\system32\regsvc.exeC:\WINNT\system32\MSTask.exeC:\WINNT\Explorer.EXEC:\Program File... Read more

A:Laptop Shuts Down Without Warning

oh forgot to add, the laptop runs Windows 2000, and i use IE

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RELEVANCY SCORE 49.6

Hello everyone

I just bought a new PC yesterday, I installed FFXI Benchmark 3 and I run it after like 5-7 mins my pc shuts down suddenly without any warning, I tried changing the graphics card but the same problem happens.
my PC specs are:

Gigabyte GA-P35-DS3L LGA 775 Intel P35 Motherboard
Intel Core 2 duo 3.0GHz 6MB cache (E8400)
2GB ram 800MHz G.Skill
320GB HDD seagate barracude 7200.10
GeForce 7600GT 256MB
AcBel 510W E2 power supply
Win XP

please help me out!

thank you
 

A:Solved: PC shuts down without warning! help :(

11 views.. no reply please guys I need help!
 

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RELEVANCY SCORE 49.6

I am on Windows 2000 and I am on a network. When I go to the "Event Viewer" it gives me this message as to why the computer shut down.

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffffff6, 0x00000000, 0xbd821352, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini112602-03.dmp."

I can't figure out what is going on and why? Please help.

Shannon
 

A:Computer Shuts Down...No Warning

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RELEVANCY SCORE 49.6

hi,
first time poster
long time viewer



I have XP SP2 and one of my desktop PC's just keeps shuting down with out warning and i cant figure out what it is!..

If i boot my computer and let it sit there and do nothing it wont shut down.
but if i open up anything, program, or even just like my documents, it works for a bit then completely randomly shuts down.

It is quite annoying, i know it isnt from over heating becuase i checked the computer temp after it shut down and it was only like 86 F.

it may be from bad RAM but i took out my ram and dusted it off and even put it in diffrent slots on the motherboard...

it could still be a virus but i have antivirus software (AVG) and it found nothing...

i turned the off the option to shutdown on system error and i just cant figure out what it is.

any help would be of thanks.

:

A:computer shuts down without warning

could it be heat, is it cooling good?

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RELEVANCY SCORE 49.6

I'm having a peculiar problem and hope somone can help. My desktop has been shutting down on its own recently without any. I have an amd processor and am running windows vista. The cpu has been makin lots of noises recently, I think it's the fan making the noised but I could be wrong. Any help is appreciated. Thanks
 

A:Computer shuts down without warning

Hi is this a laptop or desktop,have you tried cleaning the fan and air vents with a can of compressed air
 

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